Area Manager Jobs in Jordan
3256 Jobs Found
<p>JOB SUMMARY This position overlooks The St. Regis Amman Hotel, W Amman Hotel, Al Manara Luxury Collection and Westin Saraya Aqaba Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners. CORE WORK ACTIVITIES Managing Revenue Management Projects and Strategy Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities. Monitors the annual pricing process for transient, group and catering rooms, and function space. Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space. Develops and executes the hotel(s) strategic plan(s). Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings. Establishes long-range objectives and specifies the strategies and actions to achieve them. Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization. Manages room authorizations, rates and restrictions. Utilizes brand s revenue management systems and tools to ensure that revenue and profit are maximized. Prepares budgets for transient, group and catering. Updates market knowledge and aligns strategies and approaches accordingly. Serves as a demand expert for team members, GMs, and regional stakeholders Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Promotes and protects brand integrity and positioning. Participates in quarterly regional reviews. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Verifies property diagnostic processes (PDP) are used to maximize revenue and profits. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Thinks creatively and practically to develop, execute and implement new business plans. Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues. Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed. Analyzing and Reporting Revenue Management Data Actively participates in the weekly and long range forecasts. Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyzes information and evaluates results to choose the best solution and solve problems. Uses computers and computer systems (including hardware and software) to, set up functions, enter data, or process information. Generates and provides accurate and timely results in the form of reports, presentations, etc. Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes. Prepares revenue and profit opportunity analysis. Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders. Compiles information, analyzes and monitors actual sales against projected sales. Assists with account diagnostics process and validates conclusions. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning Building Successful Relationships Develops and manages internal and external key stakeholder relationships. Provides targeted and timely communication of results, achievements and challenges to all stakeholders. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Develops strong partnerships and relationship with regional team members to successfully achieve regional goals and priorities. Managing and Conducting Human Resources Activities Interviews and hires employees with the appropriate skills to meet the business needs of the operation. Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Conducts employee performance appraisals according to Standard Operating Procedures. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team. Solicits feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous bases. Verifies regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</p><p><strong>Desired Candidate Profile</strong></p><p>A degree in a relevant business discipline preferred or demonstration of equivalent work experience.</p>
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<strong>Job description<br><strong>Job Role -Principal Engineer – Electrical – Metro Stations<br>Verbal and written communication in English is mandatory</strong><br>Responsibilities:</strong><ul><li>Lead multi-disciplinary station electrical design: LV/MV building distribution, protection/coordination, earthing & bonding, lightning protection, standby generators & UPS, lighting & controls, across underground, at-grade, and elevated stations.</li><li>Own the full design lifecycle: requirements capture, basis-of-design, load studies, selectivity/arc-flash reviews, single-lines, schematics, cable schedules, layouts, specs/BOQs, and employer’s requirements. Provide construction support as needed.</li><li>Apply rail-specific life-safety standards in stations: e.g., NFPA 130 for fixed guideway transit (egress, fire protection, emergency ventilation & control/communications); coordinate with fire/life-safety, ventilation and architectural teams.</li><li>Design compliant emergency lighting to EN 1838/BS 5266 (escape route, open-area, high-risk task) and produce photometric calculations & layouts (Dialux/Relux).</li><li>Engineer EMC & earthing interfaces to EN 50121 (railway EMC) and EN 50122-1 (earthing/bonding for fixed installations) and manage interfaces with signaling/telecom/PSD.</li><li>Coordinate digitally in BIM (Revit/ Navisworks) with architecture, structural and MEP; run design reviews, clash prevention and interface matrices.</li><li>Lead authority approvals (Saudi & UAE Civil Defence and utilities), support client/stakeholder workshops, value engineering and risk registers.</li><li>Mentor and manage a team of designers; review deliverables, uphold QA/QC; contribute to proposal writing and level-of-effort estimates.<br> <br> </li></ul><strong>Qualifications:</strong><ul><li>Bachelor’s or Master’s degree in Electrical Engineering.</li><li>Professional registration (e.g., CEng/PE) strongly preferred.</li><li>12–18+ years in building/station electrical design with major rail/metro station projects; GCC experience strongly preferred.</li><li>Strong grasp of NFPA 130, EN 1838/BS 5266 (emergency lighting), EN 50121/EN 50122 (EMC/earthing), BS 7671/IET Wiring Regs or NEC, and typical rail authority requirements.</li><li>Fluency with ETAP/Amtech, Dialux/Relux, AutoCAD/Revit, and BIM coordination; familiarity with SCADA/BMS interfaces for station systems.</li><li>Excellent interface management, stakeholder communication and team leadership skills.<br> <br> </li></ul><strong>Nice to Have:</strong><ul><li>Experience integrating station electrical design with PSD, tunnel ventilation controls, SCS/OCS interfaces, and evacuation strategies per NFPA 130.</li><li>Past authority liaison in KSA (RCRC/SDAIA utilities/Civil Defense)</li><li>RAMS exposure (EN 50126/8/9) and cyber/physical security considerations for stations.</li></ul><br>If you find this job matching your skills, please apply or share your CV on sayali.kothmire@nesfircroft.com<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Functions as the property’s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand’s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 4-year bachelor's degree in Finance and Accounting or related major; 2 years experience in the finance and accounting or related professional area.<br>OR<br>• Master's degree in Finance and Accounting or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Engaging in Strategic Planning and Decision Making<br>• Analyzes financial data and market trends.<br>• Analyzes information, forecasts sales against expenses and creates annual budget plans.<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Thinks creatively and practically to develop, execute and implement new business plans<br>• Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making.<br>• Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.<br>• Implements a system of appropriate controls to manage business risks.<br>Leading Accounting Teams <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.<br>• Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.<br>• Holds staff accountable for successful performance.<br>Developing and Maintaining Finance and Accounting Goals<br>• Supports property strategy from a finance and accounting perspective<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Ensures Profits and Losses are documented accurately.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Ensures appropriate corrections are made to audit results if necessary.<br>• Reviews audit issues to ensure accuracy.<br>Managing Projects and Policies <br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>• Generates and providing accurate and timely results in the form of reports, presentations, etc.<br>• Ensures compliance with standard and local operating procedures (SOPs and LSOPs).<br>• Oversees internal, external and regulatory audit processes.<br>• Ensures compliance with Standard Operating Procedures (SOPs).<br>• Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).<br>Anticipating and Delivering on the Needs of Key Stakeholders<br>• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).<br>• Understands the owners' perspective and ROI expectations.<br>• Anticipates and addresses owner needs and involves ownership in key decisions.<br>• Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.<br>• Advises the GM and executive committee on existing and evolving operating/financial issues.<br>• Facilitates critique meetings to review information with management team.<br>• Attends owners meetings in order to provide context and explanation for financial results.<br>• Attends meetings and communicates with the owners, understanding the priorities and strategic focus.<br>• Demonstrates a commitment to meeting the needs of all key stakeholders.<br>• Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.<br>Managing and Conducting Human Resource Activities<br>• Ensures team members are cross-trained to support successful daily operations.<br>• Ensures property policies are administered fairly and consistently.<br>• Ensures new hires participate in the department’s orientation program.<br>• Ensures new hires receive the appropriate new hire training to successfully perform their job.<br>• Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and whenever possible for the fulfilment of the wish to return home. The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced. All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation.</p><p>Overall purpose of the role: The Head of Programme reports to and works closely with the Country Director to provide strategic programme direction for DRC s Jordan/Iraq response in a manner that is accountable to the communities we work with. The Head of Programme is responsible for ensuring high-quality, integrated, evidence-based and conflict-sensitive programming across Jordan and Iraq, with a strong focus on strategic partnerships with local actors, strengthening local systems and inclusion of displacement-affected populations, including refugees, internally displaced persons, returnees, and other vulnerable groups. The Head of Programme contributes to the quality assurance of programme implementation across the full project cycle, from context analysis, needs assessments and programme design to implementation, monitoring, learning, reporting and adaptation. The role ensures that DRC s programmes respond to immediate protection and humanitarian needs while also supporting longer-term recovery, resilience and durable solutions where feasible. The Head of Programme is a key senior management position in the DRC country set-up, responsible for strategic programme development, programme quality, technical coherence, cross-cutting information management, sound assessment design, monitoring, evaluation, accountability and learning, and the integration of evidence and learning into high-quality grant proposals and donor reports. The role plays a central part in strategy development and implementation, ensuring that policies, systems, partnerships and people work in a coordinated manner to deliver a coherent and comprehensive country programme across Jordan and Iraq.</p><p>About the job The individual will report directly to the Country Director . Your main duties and responsibilities will be:</p><p>Strategy & programme development</p><ul><li>Maintain in-depth and up-to-date analysis of the humanitarian, protection, displacement, political, socio-economic and donor contexts in Jordan and Iraq, including trends, gaps, risks, challenges and opportunities.</li><li>Lead and contribute to country-level strategic planning, annual strategy reviews and programme development processes, ensuring alignment with DRC s global and regional strategic priorities and the evolving needs of displacement-affected populations.</li><li>Lead the development, review and monitoring of the country programme strategy, ensuring that it is evidence-based, grounded in DRC s core competencies, informed by protection analysis, and shaped through meaningful consultation with programme teams, area offices, partners and communities.</li><li>Foster synergies between programme sectors and promote integrated programming across protection, economic recovery, and humanitarian disarmament and peacebuilding in Jordan and Iraq, implemented in collaboration with local partners.</li><li>Ensure strong protection analysis and protection mainstreaming across all humanitarian and recovery initiatives, with adherence to relevant international standards, including Sphere standards and other applicable technical standards.</li><li>Promote the systematic integration of gender equality, disability and social inclusion, age, gender and diversity considerations, conflict sensitivity, safeguarding and accountability to affected populations across all programmes.</li><li>Facilitate needs assessments, protection analysis, rapid response planning and emergency preparedness, ensuring that recommendations are translated into timely and relevant programming when a response is required.</li><li>Ensure DRC is well positioned in relevant durable solutions, refugee response, IDP response, return, reintegration, resilience and localization architecture in Jordan and Iraq, including relevant coordination fora.</li><li>Represent and advocate for DRC s programme priorities with authorities, donors, UN agencies, clusters, working groups, NGOs, civil society actors and other humanitarian and development stakeholders.</li></ul><p>Program Implementation & Quality</p><ul><li>Provide oversight, guidance and leadership to all aspects of programme development and implementation, ensuring timely delivery, compliance, quality and adaptation based on monitoring data, community feedback and contextual analysis.</li><li>Ensure effective and transparent budget follow-up, planning and use of financial resources in compliance with </li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>At least 5 years' experience in relevant field.</p><p>At least 2 years' experience with people management</p><p>Proven experience in effectively coordinating with National Governments, International and National NGO partners, UN and other stakeholders.</p><p>Experience working and coordinating with a variety of donors including SDC, ECHO, DANIDA, UN agencies, EU, GIZ, etc.</p><p>Demonstrated commitment to apply an age, gender and diversity (AGD) and Conflict Sensitive approach to programming.</p><p>Proven experience in managing integrated programs, capacity building, proposal development, budget development, program implementation, monitoring and evaluation.</p><p>Experience in managing program operations, including at country senior management level.</p><p>Proven leadership skills and a competence in people management.</p><p>Full professional proficiency in English and Arabic</p><p>In this position, you are expected to demonstrate DRC five core competencies:</p><ul><li>Striving for excellence: You focus on reaching results while ensuring an efficient process.</li><li>Collaborating: You involve relevant parties and encourage feedback.</li><li>Taking the lead: You take ownership and initiative while aiming for innovation.</li><li>Communicating: You listen and speak effectively and honestly.</li><li>Demonstrating integrity: You act in line with DRC s vision and values.</li></ul>
<p><h4>Established in the region for 40 years</h4>
<p>PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p>
<p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>Job description & summary</h4>
<p>At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.</p>
<p>Those in governance, risk, controls and compliance at PwC will be responsible for confirming regulatory compliance and managing risks for clients. Your work will involve providing advice and solutions to help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.</p>
<h4>Who we are</h4>
<p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC’s global minimum KYC requirements across the Middle East region, using the best skilled people and market leading technology to safeguard our firm and clients.</p>
<h4>Who are we looking for?</h4>
<p>We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p>
<h4>About the role</h4>
<p>Analysts are responsible for performing client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence. Analysts play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.</p>
<p>In addition to their analyst role, the senior analyst acts as a voice of the analysts in their team. As well as achieving high quality and productivity, they also perform stretch roles suited to their career pathway. The senior analyst plays a key role in setting and driving quality and productivity standards among the analyst population.</p>
<h4>Key responsibilities as an analyst</h4>
<ul>
<li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li>
<li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li>
<li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk and quality teams.</li>
<li>Carry out pre engagement compliance tasks associated with client and project onboarding.</li>
<li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li>
<li>Work collaboratively to drive ideas and solutions with peers, team leaders and managers which will improve client and PwC’s efficiency process.</li>
<li>Be able to implement and adapt to new or changing processes quickly.</li>
</ul>
<h4>Stretch responsibilities as a senior analyst (in addition to the above key responsibilities), depending on your experience and skills</h4>
<ul>
<li>Knowing client policies and procedures and supporting the team with technical queries.</li>
<li>Implementing new or changing processes and challenging engagement teams where requirements are unclear or unworkable.</li>
<li>Developing and delivering training for new joiners and existing team members.</li>
<li>Engaging with client teams (typically policy and compliance).</li>
<li>Working with team leads and management to support process improvement, staff engagement and consistency.</li>
<li>Reviewing output from analysts against client requirements to ensure compliance.</li>
<li>Identifying quality issues and supporting the implementation of additional training and other measures to improve quality.</li>
<li>Testing and strengthening of quality controls.</li>
<li>Perform comprehensive case review, ensuring accurate identification and verification of client's information.</li>
<li>Accurately maintain and update trackers and workflow systems, including client databases and operational metrics, ensuring timeliness.</li>
<li>Review the outreach quality and ensure that the analysts send the requirements as per the policy and regulation.</li>
<li>Review high risk cases and ensure that enhanced procedures for high-risk clients are in place while remaining informed of regulatory changes and requirements.</li>
<li>Maintain detailed and accurate client profiles, collaborating effectively to ensure completeness and correctness.</li>
<li>Establish and execute processes for regular document reviews, proactively monitoring the validity of KYC information and ensuring timely renewals.</li>
<li>Facilitate clear and effective communication with external teams, serving as the primary liaison between internal teams and external stakeholders.</li>
<li>Lead and coordinate remediation initiatives, collaborating with stakeholders to promptly address deficiencies and drive process improvements.</li>
<li>Provide active support for ongoing monitoring activities.</li>
<li>Assist in conducting spot checks to ensure compliance and accuracy.</li>
<li>Support the escalation process, ensuring timely and efficient resolution of identified issues.</li>
</ul>
<h4>Requirements</h4>
<p>Depending on the role, applicants should have some or all of these skills and experience:</p>
<ul>
<li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li>
<li>Strong knowledge of various company structures.</li>
<li>Responsibility for others (training, performance, workload/productivity, development).</li>
<li>A high level of attention to detail and experience following strict processes and requirements.</li>
<li>Quality and/or control testing or audits.</li>
<li>Experience within the financial services sector.</li>
</ul>
<h4>Optional skills</h4>
<p>Accepting feedback, active listening, analytical thinking, business decisions, business performance management, C-level presentations, communication, compliance frameworks, compliance policies, compliance program implementation, compliance review, controls testing, corporate governance, creativity, embracing change, emotional regulation, empathy, external audit, finance target operating model, finance transformation, financial reporting, fraud detection, fraud prevention, group facilitation and more.</p>
<h4>Travel requirements</h4>
<p>Up to 20%</p>
<h4>Available for work visa sponsorship?</h4>
<p>Yes</p>
<h4>Government clearance required?</h4>
<p>Yes</p></p><p></p>
<p><h4>Established in the region for 40 years</h4>
<p>PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p>
<p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>Job description & summary</h4>
<p>At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.</p>
<p>Those in governance, risk, controls and compliance at PwC will be responsible for confirming regulatory compliance and managing risks for clients. Your work will involve providing advice and solutions to help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.</p>
<h4>Who we are</h4>
<p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC’s global minimum KYC requirements across the Middle East region, using the best skilled people and market leading technology to safeguard our firm and clients.</p>
<h4>Who are we looking for?</h4>
<p>We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p>
<h4>About the role</h4>
<p>Analysts are responsible for performing client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence. Analysts play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.</p>
<p>In addition to their analyst role, the senior analyst acts as a voice of the analysts in their team. As well as achieving high quality and productivity, they also perform stretch roles suited to their career pathway. The senior analyst plays a key role in setting and driving quality and productivity standards among the analyst population.</p>
<h4>Key responsibilities as an analyst</h4>
<ul>
<li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li>
<li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li>
<li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk and quality teams.</li>
<li>Carry out pre engagement compliance tasks associated with client and project onboarding.</li>
<li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li>
<li>Work collaboratively to drive ideas and solutions with peers, team leaders and managers which will improve client and PwC’s efficiency process.</li>
<li>Be able to implement and adapt to new or changing processes quickly.</li>
</ul>
<h4>Stretch responsibilities as a senior analyst (in addition to the above key responsibilities), depending on your experience and skills</h4>
<ul>
<li>Knowing client policies and procedures and supporting the team with technical queries.</li>
<li>Implementing new or changing processes and challenging engagement teams where requirements are unclear or unworkable.</li>
<li>Developing and delivering training for new joiners and existing team members.</li>
<li>Engaging with client teams (typically policy and compliance).</li>
<li>Working with team leads and management to support process improvement, staff engagement and consistency.</li>
<li>Reviewing output from analysts against client requirements to ensure compliance.</li>
<li>Identifying quality issues and supporting the implementation of additional training and other measures to improve quality.</li>
<li>Testing and strengthening of quality controls.</li>
<li>Perform comprehensive case review, ensuring accurate identification and verification of client's information.</li>
<li>Accurately maintain and update trackers and workflow systems, including client databases and operational metrics, ensuring timeliness.</li>
<li>Review the outreach quality and ensure that the analysts send the requirements as per the policy and regulation.</li>
<li>Review high risk cases and ensure that enhanced procedures for high-risk clients are in place while remaining informed of regulatory changes and requirements.</li>
<li>Maintain detailed and accurate client profiles, collaborating effectively to ensure completeness and correctness.</li>
<li>Establish and execute processes for regular document reviews, proactively monitoring the validity of KYC information and ensuring timely renewals.</li>
<li>Facilitate clear and effective communication with external teams, serving as the primary liaison between internal teams and external stakeholders.</li>
<li>Lead and coordinate remediation initiatives, collaborating with stakeholders to promptly address deficiencies and drive process improvements.</li>
<li>Provide active support for ongoing monitoring activities.</li>
<li>Assist in conducting spot checks to ensure compliance and accuracy.</li>
<li>Support the escalation process, ensuring timely and efficient resolution of identified issues.</li>
</ul>
<h4>Requirements</h4>
<p>Depending on the role, applicants should have some or all of these skills and experience:</p>
<ul>
<li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li>
<li>Strong knowledge of various company structures.</li>
<li>Responsibility for others (training, performance, workload/productivity, development).</li>
<li>A high level of attention to detail and experience following strict processes and requirements.</li>
<li>Quality and/or control testing or audits.</li>
<li>Experience within the financial services sector.</li>
</ul>
<h4>Optional skills</h4>
<p>Accepting feedback, active listening, analytical thinking, business decisions, business performance management, C-level presentations, communication, compliance frameworks, compliance policies, compliance program implementation, compliance review, controls testing, corporate governance, creativity, embracing change, emotional regulation, empathy, external audit, finance target operating model, finance transformation, financial reporting, fraud detection, fraud prevention, group facilitation and more.</p>
<h4>Travel requirements</h4>
<p>Up to 20%</p>
<h4>Available for work visa sponsorship?</h4>
<p>Yes</p>
<h4>Government clearance required?</h4>
<p>Yes</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p>Our <b>Food & Beverage Server</b> creates exceptional dining experiences by delivering attentive, personalized service and expertly presenting our food and beverage offerings. You will anticipate guests' needs, provide knowledgeable menu recommendations, and ensure every interaction reflects the highest standards of hospitality.</p><br><br><p><b>What You Will Do:</b></p><br><br><ul><li>Deliver an exceptional dining experience by expertly presenting food and beverage menu items, describing their ingredients, origins, flavors, and preparation methods.</li><li>Enter guest orders, including special requests or dietary requirements, into the hotel's point-of-sale (POS) system and coordinate with the culinary team to ensure timely service.</li><li>Verify completed orders for accuracy and deliver food and beverages promptly while maintaining quality and presentation standards.</li><li>Anticipate guests' needs, monitor satisfaction throughout the dining experience, provide thoughtful recommendations, and respond promptly and professionally to guest requests or concerns.</li><li>Accurately prepare and process guest checks, including cash, credit card, complimentary, and void transactions, in accordance with hotel procedures.</li><li>Set up, maintain, and break down dining tables, buffets, and food stations while ensuring cleanliness and presentation standards are consistently met.</li><li>Maintain a clean, organized, and safe work environment while collaborating professionally with colleagues and supervisors.</li></ul><p><b>What You Bring:</b></p><br><br><ul><li>High school diploma or equivalent.</li><li>Minimum of 2 years of experience in a restaurant, luxury hotel, or upscale dining environment.</li><li>Strong food and beverage knowledge with a passion for delivering exceptional guest experiences.</li><li>Excellent verbal communication skills in both Arabic and English.</li><li>Strong attention to detail and the ability to multitask in a fast-paced environment.</li><li>Flexibility to work a rotating schedule, including mornings, evenings, weekends, and public holidays.</li></ul><br><p><b>What We Offer:</b></p><br><br><ul><li>Competitive salary and comprehensive benefits package.</li><li>Excellent training and career development opportunities.</li><li>Complimentary dry cleaning for employee uniforms.</li><li>Complimentary employee meals.</li></ul><p><b>Schedule & Hours:</b></p><br><br><ul><li>Full time Job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>The Economic and Social Commission for Western Asia (ESCWA) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonisation of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialised agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council. This position is within ESCWA Technology Centre (ETC) located in Amman of the United Nations Economic and Social Commission for Western Asia (ESCWA - unescwa.org). The Programme Management Assistant reports directly to ETC Chief.<br> Responsibilities<br>Within limits of delegated authority and depending on location, the Programme Assistant may be responsible for the following duties: (These duties are generic, and may not be performed by all Programme Assistants.) •Assists in the coordination of programme/project planning and preparation work for, typically, a medium-size and complex component of the departmental programme/project initiatives including the Arab SMEs Summit (ASMES); monitors status of programme/project proposals and receipt of relevant documentation for review and approval. •Compiles, summarizes, and presents basic information/data on specific programmes/project and related topics or issues. •Reviews project documents, especially cost plans/budgets, for completeness and compliance with relevant rules and procedures prior to submission for final approval and signature; identifies inconsistencies; distributes project documents to relevant parties upon approval. •Reviews budget revisions; verifies availability of funds; ensures necessary approval and entry in computerized budget system. •Serves as focal point for administrative coordination of programme/project implementation activities, involving extensive liaison with a diverse organizational units to initiate requests, obtain necessary clearances, process and follow-up on administrative actions, e.g. recruitment and appointment of personnel, travel arrangements, training/study tours, authorization of payments, disbursement of funds, procurement of equipment and services, etc. •Compiles, summarizes and enters data on project delivery; drafts related status reports, identifying shortfalls in delivery, budget overruns, etc., and brings to the attention of management. •Drafts correspondence on budget-related issues and prepares and updates periodic reports, briefing notes, graphic and statistical summaries, accounting spreadsheets, etc. •Provides general office assistance; responds to complex information requests and inquiries; reviews, logs and routes incoming correspondence; sets up and maintains files/records; organizes meetings, workshops; handles routine administrative tasks, such as maintaining attendance records, assessing telephone billing, etc. •Provides guidance/training to new/junior staff. •Assists with the collection and analysis of data related to ETC platforms such as SME Digital Enabling Portal for the Arab Region (DEPAR), and Arab Creative Market (ACM) as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. •Assists with visualizations and updating information material such as web pages or brochures. •Performs other duties as assigned.<br> Competencies<br>Professionalism: Knowledge of internal policies, processes and procedures generally and in particular those related to programme/project administration, implementation and evaluation, technical cooperation, programming and budgeting. Understanding of the functions and organization of the work unit and of the organizational structure and respective roles of related units. Ability to work well with figures, undertake basic research and gather information from standard sources. Demonstrated ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. Accountability: Takes ownership of all responsibilities and honours commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. Creativity: Actively seeks to improve programmes or services. Offers new and different options to solve problems or meet client needs. Promotes and persuades others to consider new ideas. Takes calculated risks on new and unusual ideas; thinks "outside the box." Takes an interest in new ideas and new ways of doing things. Is not bound by current thinking or traditional approaches. Technological awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.<br> Education<br>High school diploma or equivalent is required.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>Five (5) years of experience in programme or project administration, technical cooperation, event planning and organizing or related area is required. The minimum years of relevant experience is reduced to three (3) for candidates who possess a first-level university degree or higher. 1 year or more of experience in data analytics or related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include assessment(s) which may be followed by an interview.<br> Special Notice<br>• This position is temporarily available for six months. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. •This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. •The candidate is fully responsible for all costs and arrangements related to travel and relocation (including visas and permits) to the duty station and for continued employment at ESCWA. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. •The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. • At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<p>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture.</p><p>The Associate Communications Officer will lead the development and implementation of the UN Country Team s communication strategies in close collaboration with the leadership and communication focal points of UN entities; Contribute to the development of common UNCT messaging on collective priorities and lead media engagement efforts to ensure advocacy messages effectively reach target audiences; Support the Resident Coordinator s engagement with external partners by ensuring appropriate visibility and comprehensive media and social media coverage; Lead interagency communication initiatives, media campaigns, and UN system-wide events in collaboration with relevant UN entities, media outlets, government partners, and other stakeholders, ensuring that key messages and advocacy efforts are effectively communicated; Coordinate the UN Communication Group, facilitating agency engagement and contributions to collective initiatives, events, and campaigns to strengthen the One UN voice and ensure that the UN Jordan website and social media platforms are regularly updated with relevant content, publications, news, and events, while facilitating stakeholder and public access to these platforms. The position is located in the United Nations Resident Coordination Office (RCO) in Amman, Jordan, under the direct supervision of the Head of the Resident Coordinator Office.</p><p>Responsibilities Within delegated authority, the incumbent will be responsible of the following duties:</p><ul><li>Contribute to the implementation of communications strategies that raise awareness, drive engagement, build support and have measurable impact with target audiences.</li><li>Contribute to gathering insights and analysis from traditional, social, and digital media monitoring, including public narratives and areas of reputational risk to inform communications strategy.</li><li>Contribute to the drafting compelling narratives and messaging on the work of the UN that engage target audiences across different channels and platforms.</li><li>Contribute to media mapping, reaching out to and fostering relationships with traditional and new media outlets.</li><li>Contribute to the development of media lines, including in crisis situations and on sensitive issues.</li><li>Contribute to the planning and coordination of press conferences, briefings, and media events.</li><li>Contribute to the creation of compelling content that is optimized to reach target audiences across a range of platforms and channels.</li><li>Contribute to the drafting and production of communications products, such as press releases, press statements, web stories, reports, and infographics.</li><li>Contribute to the development and implementation of communications campaigns that engage and have measurable impact with target audiences through appropriate channels and platforms.</li><li>Contribute to development and coordination of strategic communications partnerships with internal and external stakeholders to reach target audiences and maximize impact.</li><li>Contribute to the delivery of in-person outreach and advocacy strategies and campaigns to engage target audiences and advance UN priorities.</li><li>Contribute to the creation of content, interviews, news and programming for UN and/or community radio channels and podcasts.</li><li>Contribute to the creation and updating of policy, guidance and/or training related to strategic communications, in consultation with all relevant stakeholders.</li><li>Assist in the preparation of reporting and inputs for strategic communications in the context of regular reporting to governmental bodies.</li><li>Keep abreast of the latest trends in communications and maintain expertise in relevant and emerging technologies.</li><li>Maintain confidentiality, integrity, and discreet handling of sensitive information in compliance with the UN data privacy, security requirements, and standards.</li><li>Monitor, analyse and report on communications approaches, activities and strategies to assess their performance and effectiveness.</li><li>Contribute to the collection and analysis of data as well as identification of trends or patterns and provides draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting.</li></ul><p>Competencies</p><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree (Master s degree or equivalent) in communication, journalism, international relations, digital communications or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.</li><li>Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.</li><li>A minimum of two (2) years of progressively responsible experience in communications, international relations, or other relevant areas is required.</li><li>Demonstrated knowledge of strategic communications principles and practices is required.</li><li>Demonstrated knowledge of risks to information integrity - misinformation, disinformation, hate speech, and threats in fragile, post conflict, and crisis environments is desirable.</li><li>Demonstrated skills in data visualization tools to create charts, graphs, and visual outputs is desirable.</li><li>Demonstrated skills in collecting, processing, and analysing large volumes of unstructured and structured data is desirable.</li><li>Demonstrated knowledge of current and emerging digital media platforms, their principles and technologies is desirable.</li><li>One (1) year or more of experience in data analytics or related area is desirable.</li><li>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is required.</li></ul>
<p><h4>Job description</h4>
<p><strong>Job role - Principal engineer – mechanical – aviation buildings</strong><br>
Verbal and written communication in English is mandatory.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Lead mechanical/HVAC design from feasibility and basis-of-design (BoD) through detailed design, tender and construction support for aviation facilities.</li>
<li>Own the environmental strategy for very large volumes (e.g., hangar bays): heating/cooling concepts, destratification, purge/exhaust modes, make-up air, and controls sequences—balancing energy, IAQ and safety (UFC/ASHRAE/NFPA context).</li>
<li>Engineer specialist ventilation for hazardous operations: paint spray booths/rooms, fuel-cell maintenance/purge ventilation, welding/fume extraction, VOC control, and hazardous-area interfaces with electrical/controls.</li>
<li>Integrate process utilities common to MRO and workshops.</li>
<li>Shape catering facility HVAC and hygienic air zones: kitchen exhaust and makeup air (NFPA 96), pressure cascades, temperature/humidity control for clean prep/packing.</li>
<li>Deliver BIM-led coordination (Revit/Navisworks) across architecture, structures, process, fire protection, and controls; lead clash resolution and model QA.</li>
<li>Run calculations and simulations: loads, duct/pipe sizing, ventilation rates, smoke/fume capture, and (where needed) CFD to support the thermal comfort studies.</li>
<li>Author technical documents: BoD, design reports, specifications, sequences of operation, control narratives, FAT/SAT/commissioning plans.</li>
<li>Engage stakeholders—airlines/MROs, airport operators, food safety teams, and authorities—to secure approvals and smooth delivery.</li>
<li>Lead retrofit, refurbishment, and brownfield upgrade projects within operational airport environments—assessing existing systems, developing phased upgrade strategies, ensuring minimal disruption to ongoing operations, and integrating new systems with legacy infrastructure while addressing capacity, compliance, and energy performance improvements.</li>
</ul>
<h4>Key systems and domains you’ll cover:</h4>
<ul>
<li>Hangars and workshops: general and emergency exhaust, purge ventilation for fuel system work, floor-level capture where required, destratification/ HVLS fans, door air management, radiant/air systems, PCA (pre-conditioned air) and GSE interfaces.</li>
<li>Catering facilities: high-duty kitchen exhaust and makeup air (hoods, MAUs, heat recovery), grease ducting, rooftop terminations, pressure zoning for hygiene, and interfaces to cold rooms/freezers and clean areas.</li>
<li>Experience in refurbishment projects, passenger terminal building mechanical design (HVAC, drainage systems) is preferred.</li>
</ul>
<h4>Qualifications:</h4>
<ul>
<li>Bachelor’s or master’s degree in mechanical engineering.</li>
<li>Professional registration (e.g., CEng/PE) strongly preferred.</li>
<li>15+ years’ experience in building services (mechanical/HVAC), with significant aviation project delivery (passenger terminal building, hangars, MRO shops, flight catering, or similar).</li>
<li>Proven leadership as lead/principal engineer on multi-disciplinary design projects and prior delivery in live airport environments (airside/landside interfaces, works phasing) is preferred.</li>
<li>Expertise writing BoDs, specifications, P&IDs, control sequences, etc.</li>
<li>BIM fluency: Revit, Navisworks; competence with calculations (e.g., IES-VE/HAP/eQuest), CFD exposure preferred.</li>
<li>Client-facing communication and team leadership; mentoring and QA/QC across multiple concurrent packages.</li>
<li>Strong communication skills for effective client presentations, stakeholder workshops, and cross-functional coordination.</li>
<li>Willingness to be based at Dammam Airport for the initial phase of the project (short-term assignment) and relocate to the main office upon project completion.</li>
</ul>
<p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<p><h4>Job description</h4>
<p><strong>Job role - Principal engineer – mechanical – aviation buildings</strong><br>
Verbal and written communication in English is mandatory.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Lead mechanical/HVAC design from feasibility and basis-of-design (BoD) through detailed design, tender and construction support for aviation facilities.</li>
<li>Own the environmental strategy for very large volumes (e.g., hangar bays): heating/cooling concepts, destratification, purge/exhaust modes, make-up air, and controls sequences—balancing energy, IAQ and safety (UFC/ASHRAE/NFPA context).</li>
<li>Engineer specialist ventilation for hazardous operations: paint spray booths/rooms, fuel-cell maintenance/purge ventilation, welding/fume extraction, VOC control, and hazardous-area interfaces with electrical/controls.</li>
<li>Integrate process utilities common to MRO and workshops.</li>
<li>Shape catering facility HVAC and hygienic air zones: kitchen exhaust and makeup air (NFPA 96), pressure cascades, temperature/humidity control for clean prep/packing.</li>
<li>Deliver BIM-led coordination (Revit/Navisworks) across architecture, structures, process, fire protection, and controls; lead clash resolution and model QA.</li>
<li>Run calculations and simulations: loads, duct/pipe sizing, ventilation rates, smoke/fume capture, and (where needed) CFD to support the thermal comfort studies.</li>
<li>Author technical documents: BoD, design reports, specifications, sequences of operation, control narratives, FAT/SAT/commissioning plans.</li>
<li>Engage stakeholders—airlines/MROs, airport operators, food safety teams, and authorities—to secure approvals and smooth delivery.</li>
<li>Lead retrofit, refurbishment, and brownfield upgrade projects within operational airport environments—assessing existing systems, developing phased upgrade strategies, ensuring minimal disruption to ongoing operations, and integrating new systems with legacy infrastructure while addressing capacity, compliance, and energy performance improvements.</li>
</ul>
<h4>Key systems and domains you’ll cover:</h4>
<ul>
<li>Hangars and workshops: general and emergency exhaust, purge ventilation for fuel system work, floor-level capture where required, destratification/ HVLS fans, door air management, radiant/air systems, PCA (pre-conditioned air) and GSE interfaces.</li>
<li>Catering facilities: high-duty kitchen exhaust and makeup air (hoods, MAUs, heat recovery), grease ducting, rooftop terminations, pressure zoning for hygiene, and interfaces to cold rooms/freezers and clean areas.</li>
<li>Experience in refurbishment projects, passenger terminal building mechanical design (HVAC, drainage systems) is preferred.</li>
</ul>
<h4>Qualifications:</h4>
<ul>
<li>Bachelor’s or master’s degree in mechanical engineering.</li>
<li>Professional registration (e.g., CEng/PE) strongly preferred.</li>
<li>15+ years’ experience in building services (mechanical/HVAC), with significant aviation project delivery (passenger terminal building, hangars, MRO shops, flight catering, or similar).</li>
<li>Proven leadership as lead/principal engineer on multi-disciplinary design projects and prior delivery in live airport environments (airside/landside interfaces, works phasing) is preferred.</li>
<li>Expertise writing BoDs, specifications, P&IDs, control sequences, etc.</li>
<li>BIM fluency: Revit, Navisworks; competence with calculations (e.g., IES-VE/HAP/eQuest), CFD exposure preferred.</li>
<li>Client-facing communication and team leadership; mentoring and QA/QC across multiple concurrent packages.</li>
<li>Strong communication skills for effective client presentations, stakeholder workshops, and cross-functional coordination.</li>
<li>Willingness to be based at Dammam Airport for the initial phase of the project (short-term assignment) and relocate to the main office upon project completion.</li>
</ul>
<p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>Our Food & Beverage Server role:</h4>
<p>Our Food & Beverage Server creates exceptional dining experiences by delivering attentive, personalized service and expertly presenting our food and beverage offerings. You will anticipate guests' needs, provide knowledgeable menu recommendations, and ensure every interaction reflects the highest standards of hospitality.</p>
<h4>What you will do:</h4>
<li>Deliver an exceptional dining experience by expertly presenting food and beverage menu items, describing their ingredients, origins, flavors, and preparation methods.</li>
<li>Enter guest orders, including special requests or dietary requirements, into the hotel's point-of-sale (POS) system and coordinate with the culinary team to ensure timely service.</li>
<li>Verify completed orders for accuracy and deliver food and beverages promptly while maintaining quality and presentation standards.</li>
<li>Anticipate guests' needs, monitor satisfaction throughout the dining experience, provide thoughtful recommendations, and respond promptly and professionally to guest requests or concerns.</li>
<li>Accurately prepare and process guest checks, including cash, credit card, complimentary, and void transactions, in accordance with hotel procedures.</li>
<li>Set up, maintain, and break down dining tables, buffets, and food stations while ensuring cleanliness and presentation standards are consistently met.</li>
<li>Maintain a clean, organized, and safe work environment while collaborating professionally with colleagues and supervisors.</li>
<h4>What you bring:</h4>
<li>High school diploma or equivalent.</li>
<li>Minimum of 2 years of experience in a restaurant, luxury hotel, or upscale dining environment.</li>
<li>Strong food and beverage knowledge with a passion for delivering exceptional guest experiences.</li>
<li>Excellent verbal communication skills in both Arabic and English.</li>
<li>Strong attention to detail and the ability to multitask in a fast-paced environment.</li>
<li>Flexibility to work a rotating schedule, including mornings, evenings, weekends, and public holidays.</li>
<h4>What we offer:</h4>
<li>Competitive salary and comprehensive benefits package.</li>
<li>Excellent training and career development opportunities.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<h4>Schedule & hours:</h4>
<p>Full time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Job description<br>Job Role -Principal Engineer – Mechanical – Aviation Buildings<br>Verbal and written communication in English is mandatory<br>Responsibilities:</strong><ul><li>Lead mechanical/HVAC design from feasibility and basis-of-design (BoD) through detailed design, tender and construction support for aviation facilities.</li><li>Own the environmental strategy for very large volumes (e.g., hangar bays): heating/cooling concepts, destratification, purge/exhaust modes, make-up air, and controls sequences—balancing energy, IAQ and safety. (UFC/ASHRAE/NFPA context).</li><li>Engineer specialist ventilation for hazardous operations: paint spray booths/rooms, fuel-cell maintenance/purge ventilation, welding/fume extraction, VOC control, and hazardous-area interfaces with electrical/controls.</li><li>Integrate process utilities common to MRO and workshops.</li><li>Shape catering facility HVAC and hygienic air zones: kitchen exhaust & makeup air (NFPA 96), pressure cascades, temperature/humidity control for clean prep/packing.</li><li>Deliver BIM-led coordination (Revit/Navisworks) across architecture, structures, process, fire protection, and controls; lead clash resolution and model QA.</li><li>Run calculations & simulations: loads, duct/pipe sizing, ventilation rates, smoke/fume capture, and (where needed) CFD to support the thermal comfort studies.</li><li>Author technical documents: BoD, design reports, specifications, sequences of operation, control narratives, FAT/SAT/commissioning plans.</li><li>Engage stakeholders—airlines/MROs, airport operators, food safety teams, and authorities—to secure approvals and smooth delivery.</li><li>Lead retrofit, refurbishment, and brownfield upgrade projects within operational airport environments—assessing existing systems, developing phased upgrade strategies, ensuring minimal disruption to ongoing operations, and integrating new systems with legacy infrastructure while addressing capacity, compliance, and energy performance improvements.<br> <br> </li></ul><strong>Key systems & domains you’ll cover:</strong><ul><li>Hangars & workshops: general and emergency exhaust, purge ventilation for fuel system work, floor-level capture where required, destratification/HVLS fans, door air management, radiant/air systems, PCA (pre-conditioned air) and GSE interfaces.</li><li>Catering facilities: high-duty kitchen exhaust & makeup air (hoods, MAUs, heat recovery), grease ducting, rooftop terminations, pressure zoning for hygiene, and interfaces to cold rooms/freezers and clean areas.</li><li>Experience in refurbishment projects, passenger terminal building Mechanical design (HVAC, Drainage systems) is preferred.<br> <br> </li></ul><strong>Qualifications:</strong><ul><li>Bachelor’s or Master’s degree in Mechanical Engineering.</li><li>Professional registration (e.g., CEng/PE) strongly preferred.</li><li>15+ years’ experience in building services (mechanical/HVAC), with significant aviation project delivery (Passenger terminal building, hangars, MRO shops, flight catering, or similar).</li><li>Proven leadership as Lead/Principal Engineer on multi-disciplinary design projects and Prior delivery in live airport environments (airside/landside interfaces, works phasing) is preferred.</li><li>Expertise writing BoDs, specifications, P&IDs, control sequences, etc.</li><li>BIM fluency: Revit, Navisworks; competence with calculations (e.g., IES-VE/HAP/eQuest),CFD exposure preferred.</li><li>Client-facing communication and team leadership; mentoring and QA/QC across multiple concurrent packages.</li><li>Strong communication skills for effective client presentations, stakeholder workshops, and cross-functional coordination.</li><li>Willingness to be based at Dammam Airport for the initial phase of the project (short-term assignment) and relocate to the main office upon project completion</li></ul><br>If you find this job matching your skills, please apply or share your CV on sayali.kothmire@nesfircroft.com<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY <br>Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners.<br>CANDIDATE PROFILE <br>Education and Experience<br>A degree in a relevant business discipline preferred or demonstration of equivalent work experience.<br>CORE WORK ACTIVITIES<br>Managing Revenue Management Projects and Strategy <br>• Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities.<br>• Monitors the annual pricing process for transient, group and catering rooms, and function space.<br>• Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space.<br>• Develops and executes the hotel(s) strategic plan(s).<br>• Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings.<br>• Establishes long-range objectives and specifies the strategies and actions to achieve them.<br>• Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization.<br>• Manages room authorizations, rates and restrictions.<br>• Utilizes brand’s revenue management systems and tools to ensure that revenue and profit are maximized.<br>• Prepares budgets for transient, group and catering.<br>• Updates market knowledge and aligns strategies and approaches accordingly.<br>• Serves as a demand expert for team members, GMs, and regional stakeholders<br>• Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.<br>• Promotes and protects brand integrity and positioning.<br>• Participates in quarterly regional reviews.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.<br>• Verifies property diagnostic processes (PDP) are used to maximize revenue and profits.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.<br>• Thinks creatively and practically to develop, execute and implement new business plans.<br>• Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues.<br>• Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed.<br>Analyzing and Reporting Revenue Management Data<br>• Actively participates in the weekly and long range forecasts.<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Uses computers and computer systems (including hardware and software) to, set up functions, enter data, or process information.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes.<br>• Prepares revenue and profit opportunity analysis.<br>• Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders.<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Assists with account diagnostics process and validates conclusions.<br>• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.<br>• Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning<br>Building Successful Relationships<br>• Develops and manages internal and external key stakeholder relationships.<br>• Provides targeted and timely communication of results, achievements and challenges to all stakeholders.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Develops strong partnerships and relationship with regional team members to successfully achieve regional goals and priorities.<br>Managing and Conducting Human Resources Activities<br>• Interviews and hires employees with the appropriate skills to meet the business needs of the operation.<br>• Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Conducts employee performance appraisals according to Standard Operating Procedures.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous bases.<br>• Verifies regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel general managers, sales leaders, franchisees and owners.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong><br>
A degree in a relevant business discipline preferred or demonstration of equivalent work experience.</p>
<h4>Core work activities</h4>
<p><strong>Managing revenue management projects and strategy</strong></p>
<ul>
<li>Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities.</li>
<li>Monitors the annual pricing process for transient, group and catering rooms, and function space.</li>
<li>Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space.</li>
<li>Develops and executes the hotel(s) strategic plan(s).</li>
<li>Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings.</li>
<li>Establishes long-range objectives and specifies the strategies and actions to achieve them.</li>
<li>Works closely with sales and marketing for business opportunities and aims to increase profitability of the organization.</li>
<li>Manages room authorizations, rates and restrictions.</li>
<li>Utilizes brand’s revenue management systems and tools to ensure that revenue and profit are maximized.</li>
<li>Prepares budgets for transient, group and catering.</li>
<li>Updates market knowledge and aligns strategies and approaches accordingly.</li>
<li>Serves as a demand expert for team members, GMs, and regional stakeholders.</li>
<li>Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.</li>
<li>Promotes and protects brand integrity and positioning.</li>
<li>Participates in quarterly regional reviews.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.</li>
<li>Verifies property diagnostic processes (PDP) are used to maximize revenue and profits.</li>
<li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li>
<li>Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.</li>
<li>Thinks creatively and practically to develop, execute and implement new business plans.</li>
<li>Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues.</li>
<li>Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed.</li>
</ul>
<p><strong>Analyzing and reporting revenue management data</strong></p>
<ul>
<li>Actively participates in the weekly and long range forecasts.</li>
<li>Compiles information, analyzes and monitors actual sales against projected sales.</li>
<li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes.</li>
<li>Prepares revenue and profit opportunity analysis.</li>
<li>Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders.</li>
<li>Assists with account diagnostics process and validates conclusions.</li>
<li>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.</li>
<li>Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.</li>
</ul>
<p><strong>Building successful relationships</strong></p>
<ul>
<li>Develops and manages internal and external key stakeholder relationships.</li>
<li>Provides targeted and timely communication of results, achievements and challenges to all stakeholders.</li>
<li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li>
<li>Develops strong partnerships and relationships with regional team members to successfully achieve regional goals and priorities.</li>
</ul>
<p><strong>Managing and conducting human resources activities</strong></p>
<ul>
<li>Interviews and hires employees with the appropriate skills to meet the business needs of the operation.</li>
<li>Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li>
<li>Conducts employee performance appraisals according to standard operating procedures.</li>
<li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li>
<li>Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous basis.</li>
<li>Verifies regular ongoing communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>This position overlooks The St. Regis Amman Hotel, W Amman Hotel, Al Manara Luxury Collection and Westin Saraya Aqaba.<br>
Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<p>A degree in a relevant business discipline preferred or demonstration of equivalent work experience.</p>
<h4>Core work activities</h4>
<h4>Managing revenue management projects and strategy</h4>
<ul>
<li>Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities.</li>
<li>Monitors the annual pricing process for transient, group and catering rooms, and function space.</li>
<li>Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space.</li>
<li>Develops and executes the hotel(s) strategic plan(s).</li>
<li>Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings.</li>
<li>Establishes long-range objectives and specifies the strategies and actions to achieve them.</li>
<li>Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization.</li>
<li>Manages room authorizations, rates and restrictions.</li>
<li>Utilizes brand’s revenue management systems and tools to ensure that revenue and profit are maximized.</li>
<li>Prepares budgets for transient, group and catering.</li>
<li>Updates market knowledge and aligns strategies and approaches accordingly.</li>
<li>Serves as a demand expert for team members, GMs, and regional stakeholders.</li>
<li>Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.</li>
<li>Promotes and protects brand integrity and positioning.</li>
<li>Participates in quarterly regional reviews.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.</li>
<li>Verifies property diagnostic processes (PDP) are used to maximize revenue and profits.</li>
<li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li>
<li>Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.</li>
<li>Thinks creatively and practically to develop, execute and implement new business plans.</li>
<li>Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues.</li>
<li>Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed.</li>
</ul>
<h4>Analyzing and reporting revenue management data</h4>
<ul>
<li>Actively participates in the weekly and long range forecasts.</li>
<li>Compiles information, analyzes and monitors actual sales against projected sales.</li>
<li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes.</li>
<li>Prepares revenue and profit opportunity analysis.</li>
<li>Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders.</li>
<li>Assists with account diagnostics process and validates conclusions.</li>
<li>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.</li>
<li>Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Develops and manages internal and external key stakeholder relationships.</li>
<li>Provides targeted and timely communication of results, achievements and challenges to all stakeholders.</li>
<li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li>
<li>Develops strong partnerships and relationships with regional team members to successfully achieve regional goals and priorities.</li>
</ul>
<h4>Managing and conducting human resources activities</h4>
<ul>
<li>Interviews and hires employees with the appropriate skills to meet the business needs of the operation.</li>
<li>Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li>
<li>Conducts employee performance appraisals according to Standard Operating Procedures.</li>
<li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li>
<li>Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous basis.</li>
<li>Verifies regular ongoing communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>Who We Are: Headquartered in Washington, DC, Versar Global Solutions provides full mission lifecycle solutions for challenges faced by our government and commercial Customers in the natural, built, and digital environments. With team members located around the world, and a rich legacy spanning more than 50 years, Versar Global Solutions delivers a broad array of planning, analysis and risk management solutions, project and program management, operations and maintenance services, and information technology applications for environmental management and remediation projects, mission critical facilities and installations, and in support of readiness and contingency operations. NOTE: This positions is contingent upon award of work.</p><p>Who You Are: The Information Technology (IT) Specialist will provide on-site ASG-J installation IT support, administration, and maintenance for secure and non-secure networks and Command and Control (C2) systems. The position will support users and systems across ASG-J installations within Jordan and assist with Information Assurance, cybersecurity, network, workstation, and operational IT requirements in accordance with applicable DoD policies and technical standards.</p><p>What You ll Do: Provide installation-level IT support, administration, troubleshooting, and maintenance for ASG-J users and systems. Support secure and non-secure local area network environments, including NIPR and SIPR systems, as authorized. Support Command and Control (C2) systems and associated user, workstation, peripheral, and connectivity requirements. Troubleshoot hardware, software, network, account, authentication, and user-access issues. Install, configure, operate, maintain, and document applicable workstations, peripherals, network devices, and IT systems within assigned permissions. Support Information Assurance (IA), cybersecurity, vulnerability-management, and system-compliance activities. Assist with implementation and maintenance of applicable DoD cybersecurity controls, technical directives, and configuration requirements. Coordinate account creation, modification, access, and troubleshooting with Government network and cybersecurity personnel. Maintain required system, configuration, inventory, trouble-ticket, and support documentation. Escalate network, cybersecurity, infrastructure, or enterprise-level issues to the appropriate Government support organization. Support approved software installation, patching, updates, imaging, and configuration activities as authorized. Provide technical assistance and customer support to military, civilian, and contractor users. Coordinate with Government communications, network, cybersecurity, and C2 stakeholders to resolve technical issues. Provide IT support across ASG-J installations within Jordan as mission requirements dictate. Protect sensitive information and comply with applicable DoD cybersecurity, acceptable-use, and information-protection requirements.</p><p>What You ll Bring: Bachelor's degree in information technology, computer science, cybersecurity, information systems, or a related field; substantial relevant DoD IT experience may be considered in lieu of degree requirements. Minimum of four years of relevant IT support, systems administration, network support, cybersecurity, or related technical experience. Demonstrated hands-on experience supporting enterprise IT environments, networks, systems, workstations, and end users. Experience supporting DoD or military IT environments, or comparable secure enterprise environments. Working knowledge of network troubleshooting, Microsoft Windows environments, user accounts, hardware, software, and peripheral support. Knowledge of cybersecurity and Information Assurance principles applicable to enterprise IT operations. Ability to document technical issues, corrective actions, configurations, and support activities. Strong customer service, troubleshooting, communication, and organizational skills. Ability to obtain and maintain a Secret security clearance and applicable privileged/system access. Ability to obtain and maintain any DoD cybersecurity workforce certification required for assigned duties and access level. Ability to meet and sustain all applicable medical, deployment, and theater-entry requirements for Jordan. Successful results of preemployment screenings, including federal background check, MVR, and drug screen. Comply with the company's drug and alcohol policy. Preferred qualifications Current Secret clearance. Previous experience supporting NIPR, SIPR, or other DoD enterprise network environments. Experience supporting military Command and Control (C2) systems. Current DoD 8140/8570-aligned cybersecurity certification appropriate to the assigned duties, such as Security+ or higher, if required by the Government. Experience with Active Directory, Microsoft enterprise environments, endpoint support, network troubleshooting, and DoD trouble-ticket processes. Experience supporting deployed, OCONUS, or CENTCOM IT operations. Prior experience in Jordan or another overseas U.S. military environment.</p><p>Security Requirements ASG-J has not yet specified a formal clearance level or certification baseline for this position. Because the validated scope includes NIPR/SIPR and C2 support, initial recruiting should target candidates who currently possess, or are eligible to obtain and maintain, at least a Secret clearance and who can satisfy applicable DoD cybersecurity workforce requirements. Final clearance, certification, privileged-access, and system-access requirements will be aligned to the executed contract modification.</p><p>Work Environment This position is anticipated to be full-time and on-site in Jordan, Monday through Friday, eight hours per day. The employee must satisfy applicable U.S. Government, host-nation, installation-access, medical, credentialing, deployment, and theater-entry requirements associated with performance in Jordan.</p><p>Note This description is a recruiting and pricing working draft. Final duties, qualifications, clearance levels, certifications, and access requirements remain subject to the executed contract modification and Government direction.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p>Bachelor's degree in information technology, computer science, cybersecurity, information systems, or a related field; substantial relevant DoD IT experience may be considered in lieu of degree requirements. Minimum of four years of relevant IT support, systems administration, network support, cybersecurity, or related technical experience. Demonstrated hands-on experience supporting enterprise IT environments, networks, systems, workstations, and end users. Experience supporting DoD or military IT environments, or comparable secure enterprise environments. Working knowledge of network troubleshooting, Microsoft Windows environments, user accounts, hardware, software, and peripheral support. Knowledge of cybersecurity and Information Assurance principles applicable to enterprise IT operations. Ability to document technical issues, corrective actions, configurations, and support activities. Strong customer service, troubleshooting, communication, and organizational skills. Ability to obtain and maintain a Secret security clearance and applicable privileged/system access. Ability to obtain and maintain any DoD cybersecurity workforce certification required for assigned duties and access level. Ability to meet and sustain all applicable medical, deployment, and theater-entry requirements for Jordan. Successful results of preemployment screenings, including federal background check, MVR, and drug screen. Comply with the company's drug and alcohol policy. Preferred qualifications Current Secret clearance. Previous experience supporting NIPR, SIPR, or other DoD enterprise network environments. Experience supporting military Command and Control (C2) systems. Current DoD 8140/8570-aligned cybersecurity certification appropriate to the assigned duties, such as Security+ or higher, if required by the Government. Experience with Active Directory, Microsoft enterprise environments, endpoint support, network troubleshooting, and DoD trouble-ticket processes. Experience supporting deployed, OCONUS, or CENTCOM IT operations. Prior experience in Jordan or another overseas U.S. military environment.
<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for an IMPACT Deputy Country Representative to oversee Programmes for the IMPACT oPt mission. The position is based in Amman with travel to oPt, including Gaza. Supervisor: IMPACT Country Representative Title :IMPACT Deputy Country Representative - Programmes Location: Amman, Jordan with travel to oPt Contract duration: 9 months Start date: ASAP COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. In the West Bank, violence, displacement, and movement restrictions have intensified since October 2023. Israeli military operations - particularly in northern West Bank refugee camps such as Jenin and Tulkarm - have caused widespread destruction and displaced an estimated 40,000 Palestinians since early 2025. At the same time, escalating settler violence, demolitions, and access restrictions have increased protection risks and contributed to the displacement of Palestinian communities, particularly in Area C. Movement restrictions continue to fragment the territory, affecting the movement of approximately 3.3 million Palestinians and further constraining livelihoods, access to services, and humanitarian operations. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. The IMPACT Deputy Country Representative supports the Country Representative in overseeing programmes internally, as well as external representation of IMPACT.</p><p>POSITION PROFILE IMPACT is currently recruiting a Deputy Country Representative to, under the supervision of the IMPACT oPt Country Representative, oversee the programme management of IMPACT oPt. The role will involve oversight of all IMPACT oPt Research Cycles, line management of all Research Managers and Specialists, liaison with and reporting to donors, Human Resource management (recruitment and staff welfare), external engagement (external representation, partnership development, and maintenance), strategy development, through contextual understanding both of the crisis and the coordination structure, as well as striving for team cohesion. This person will be a key member of the IMPACT oPt Senior Management Team (SMT). The position will also at times serve as the Acting Country Representative in the absence of the CR. The position will be based in Amman with regular travel to IMPACT oPt bases.</p><p>RESPONSIBILITIES</p><p>Programmes Oversight and Quality Control • Provide high-level line-management to Research Managers (hereafter RMs), including effective delegation of day-to-day tasks to RMs, and ensuring all team members are fully aware of their job description, duties and responsibilities; • In coordination with the Country Representative, oversee that all Research Cycles and associated datasets are conducted in a timely manner, to IMPACT quality standards, and disseminated to relevant stakeholders, in line with the IMPACT oPt strategy and information needs of humanitarian actors; • Monitor the progress and delays of all Research Cycles across each units and ensure that delays or identified challenges for specific assessments are reported in writing and orally in a timely manner. • Ensuring that RMs are provided the programme management training, support, and resources required to effectively and independently manage their Research Cycles. This includes: • regular follow-up and check-ins to project plan and identify any challenges or bottlenecks; • supporting in building and maintaining external relationships as relevant; • empowering RMs to take personal responsibility for RCs, and proactively identifying areas where they lack the capacity to work independently. Resolve these issues by developing training plans, and supporting RMs in capacity building junior staff; • supporting project focal points as line-managers in developing strong and healthy teams, and maintaining staff welfare. • Review information products, to ensure that products are of high quality and effectively inform target audiences. • Together with the Country Representative, ensure that all team members and hubs are kept up-to-date on key activities, plans, and achievements; Together with the rest of the SMT, ensuring a good work environment and taking active steps to ensure staff welfare and ensure that all teams are working towards common goals. This will include building strong professional relationship, having good visibility of issues in teams through regular check-ins, as well as maintaining a professional, respectful, and supportive tone in the office.</p><p>Training and staff capacity development • Support technical and assessment focal points in developing the capacity of staff, for example by proactively organising trainings and development sessions; • Autonomously identify talent, capacity gaps, and staff who would benefit from specific trainings, particularly amongst national staff, including the Operations Team.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent academic qualifications, including a Master's degree in relevant discipline required;</li><li>At least 5 years of relevant working experience in humanitarian, development or related settings, including at least 3 years in a programme management role;</li><li>Excellent team management, coordination, organisational and planning skills required, including ability to manage large workloads, oversee multiple teams and effectively meet deadlines, through an excellent ability to multi-task and prioritise;</li><li>Experience with external engagement (donors, partners and other key stakeholders) required;</li><li>Familiarity with the humanitarian coordination system required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Understanding of processes involved in conducting assessments required;</li><li>Excellent communication and drafting skills required for effective reporting;</li><li>Excellent analytical skills required;</li><li>Experience managing multiple budgets an asset;</li><li>Ability to work independently and manage people remotely required;</li><li>Demonstrable ability to work under pressure and meet competing deadlines required;</li><li>Solution-oriented, flexible, and open-minded, including ability to operate in a cross-cultural environment required;</li><li>Good understanding of the oPt context - past experience in the region is desirable;</li><li>Fluency in English required;</li><li>Ability to operate Microsoft Word and Excel required;</li><li>A sense of curiosity, the drive to improve the humanitarian sector, and ability to see the big picture</li></ul>