Area Manager Jobs in Jordan

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The People and Culture Coordinator (P&amp;C Coordinator) reports to People and Culture Manager (P&amp;C Manager). The P&amp;C Coordinator will be responsible for supporting the P&amp;C Manager in leading and ensuring implementation of P&amp;C policies, goals, objectives, and guidelines; this includes overseeing P&amp;C Operational side in Personnel, Recruitment, Performance management, Staff care, Learning and Development, Employee Relations, Insurance and all P&amp;C Administrative services. The role involves working collaboratively with various departments and external stakeholders.</p><p><strong>Accountabilities</strong></p><p><strong>General</strong></p><ul><li>Ensure compliance with Plan International policies, donor/auditor requirements, safeguarding principles, Jordan Labour Law, and internal procedures across all P&amp;C operations.</li><li>Develop and maintain trackers and ensure P&amp;C data accuracy. Support the P&amp;C manager in data analysis, and provide recommendations to enhance the P&amp;C department s work.</li><li>Total Rewards and Compensation &amp; benefits, Contracting, including Job evaluation, salary scales and benefits review and update.</li><li>Build and maintain effective working relationships with Plan International staff as well as external stakeholders.</li><li>Support implementation of staff wellbeing, staff care, engagement, and healthy &amp; safe initiatives.</li><li>Support the P&amp;C Manager in workforce planning, succession planning, and the organizational development initiatives.</li></ul><p><strong>P&amp;C Operations and Service Delivery</strong></p><ul><li>Lead and manage smooth, timely, and compliant day-to-day P&amp;C operations and employee lifecycle processes.</li><li>Serve as the operational focal point for all P&amp;C services and ensure high-quality support to staff and managers.</li><li>Coordinate onboarding and induction processes for employees and non-employees, ensuring proper orientation and integration.</li><li>Ensure operational compliance, process efficiency, confidentiality, and proper documentation management across all P&amp;C functions.</li><li>Organize and support P&amp;C activities, wellbeing initiatives, and staff events.</li></ul><p><strong>Recruitment and workforce administration</strong></p><ul><li>Lead end-to-end recruitment processes for staff and volunteers, consultants, IBVs, CFW workers, etc., in line with Plan policies and organizational needs.</li><li>Coordinate job advertising, screening, interviews, reference checks, offers, onboarding, and recruitment documentation.</li><li>Provide operational guidance and support to hiring managers throughout recruitment processes.</li><li>Ensure all recruitment and onboarding records are complete, accurate, and properly archived.</li></ul><p><strong>Personnel Administration and HRIS Management</strong></p><ul><li>Manage and maintain employee and non-employee records, HRIS data, trackers, organizational charts, and personnel documentation.</li><li>Ensure proper administration of contracts, amendments, employment letters, leave tracking, timesheets, and employee lifecycle documentation.</li><li>Ensure accurate, confidential, and standardized filing systems (physical and electronic) in line with retention policies.</li><li>Act as the focal point for HRIS administration and data integrity.</li></ul><p><strong>Compensation, Payroll and Benefits</strong></p><ul><li>Coordinate accurate payroll preparation and ensure all monthly updates and supporting documentation are complete and compliant.</li><li>Oversee processing of non-employee payments and ensure timely submission to Finance.</li><li>Act as the focal point for social security administration and insurance coordination, including enrolments, updates, renewals, and staff support.</li><li>Respond to employee insurance and social security queries and coordinate exceptional cases when required.</li></ul><p><strong>Performance Management, Learning and Talent Development</strong></p><ul><li>Coordinate and monitor performance management cycles, objectives setting, development plans, and completion rates through HRIS reporting.</li><li>Lead and support Training Needs Assessments (TNA), learning initiatives, induction programmes, and mandatory trainings.</li><li>Coordinate internal and external learning opportunities and support implementation of staff development plans.</li><li>Foster a culture of learning, coaching, knowledge-sharing, and continuous development.</li></ul><p><strong>Employee Relations and Staff Support</strong></p><ul><li>Conduct employee relations investigations as assigned, ensuring proper documentation, professionalism, and adherence to organizational policies and labour law.</li><li>Provide guidance to employees and managers on policies, procedures, employee relations matters, and workplace concerns.</li><li>Support disciplinary processes, conflict resolution, mediation, and staff advisory processes in coordination with the P&amp;C Manager.</li><li>Promote respectful workplace behaviour, inclusion, safeguarding, and positive employee experience.</li></ul><p><br></p><p><strong>Technical expertise, skills and knowledge</strong></p><p><strong>Essential</strong></p><ul><li>University degree in any related field, or Human Resources Diploma</li><li>A minimum of 3 5 Years of experience in Human Resources/ People and Culture</li><li>Experience and knowledge in investigations and disciplinary processes</li><li>Experience in Learning and Development (L&amp;D) and Employee Relations (ER)</li><li>Experience in working in an international organization (INGO and/or UN)</li><li>Very strong understanding of Labour Law and Social Security laws</li><li>Excellent knowledge of Arabic and English mandatory.</li><li>Flexible work attitude and ability to work independently within a small team;</li></ul><p><strong>Skills</strong></p><ul><li>Excellent communication skills; Ability to effectively communicate with a diverse and cross-cultural audience</li><li>Good facilitation skills and ability to deliver induction briefing/trainings;</li><li>Analytical and problem-solving skills</li><li>Strong negotiation, organizational, facilitating and influencing skills</li><li>High degree of confidentiality and integrity</li><li>Strong planning and organizational skills</li><li>Proficiency in MS office tools (Word, Excel, Power point, Visio etc.)</li><li>Previous experience from working in complex and volatile contexts.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree in any related field, or Human Resources Diploma</li><li>A minimum of 3 5 Years of experience in Human Resources/ People and Culture</li><li>Experience and knowledge in investigations and disciplinary processes</li><li>Experience in Learning and Development (L&amp;D) and Employee Relations (ER)</li><li>Experience in working in an international organization (INGO and/or UN)</li><li>Very strong understanding of Labour Law and Social Security laws</li><li>Excellent knowledge of Arabic and English mandatory.</li><li>Flexible work attitude and ability to work independently within a small team;</li><li>Excellent communication skills; Ability to effectively communicate with a diverse and cross-cultural audience</li><li>Good facilitation skills and ability to deliver induction briefing/trainings;</li><li>Analytical and problem-solving skills</li><li>Strong negotiation, organizational, facilitating and influencing skills</li><li>High degree of confidentiality and integrity</li><li>Strong planning and organizational skills</li><li>Proficiency in MS office tools (Word, Excel, Power point, Visio etc.)</li><li>Previous experience from working in complex and volatile contexts.</li></ul><p></p></section>

<p>The Embassy of Switzerland in Jordan is seeking an <strong>Assistant Admin and Finance Officer (AFO)</strong> for the implementation of the <em>National Flood Mapping Programme (NFMP project)</em>, a Jordan - Swiss initiative for flood management. The project is currently based at the Swiss Cooperation Office (SCO) at the Embassy in Amman and is expected to be hosted within a governmental entity and relocate to a new office location soon.</p> <p><strong>&nbsp;&nbsp;&nbsp; Duties &amp; Responsibilities</strong></p> <p>The AFO supports the NFMP Project Manager in the implementation of the Swiss-funded direct action that aims at strengthening flood risk mapping and institutional capacity within Government of Jordan structures. The AFO collaborates closely with key Jordanian partner institutions, including the National Center for Security and Crisis Management (NCSCM) and the Ministry of Water and Irrigation (MWI), as well as the Swiss Cooperation Office team. The role covers project administration, financial follow ups, stakeholder coordination, and a smooth operational functioning of the project team. The role contributes to compliant financial processes, accurate documentation, and efficient coordination of day‑to‑day tasks. The list of tasks includes the following:</p> <p>&nbsp;</p> <ul > <li><strong><u>Financial follow up and administrative support (50%) </u></strong></li> </ul> <p>The AFO is responsible for the financial monitoring and administration of the NFMP, including supporting the follow up on deliverables across the programme’s actions. Key tasks include maintaining supporting documentation, following up on payments in coordination with the Project Manager and the Embassy finance team, tracking budgets and expenditures, preparing financial forecasts, flagging deviations, and contributing to budget revisions. The AFO also prepares periodic financial reports and supports audit processes.</p> <p>The role further includes consolidating and reviewing operational and financial reports submitted; assisting with internal and partner procurement processes in line with established guidelines (e.g., quotes, tender documentation); and supporting the organization of workshops, trainings, and steering committee meetings. Additional responsibilities include drafting official correspondence and administrative documents, preparing for field visits, and ensuring the timely handover of project documents and deliverables to relevant partners and government entities.</p> <p>&nbsp;</p> <ul > <li><strong><u>Programmatic and coordination support (30%) </u></strong></li> </ul> <p>The AFO supports the project manager in coordinating with stakeholders, liaising with all project partners, and ensuring effective communication and information flow. The role also includes supporting participation in internal and external coordination and technical meetings related to the project.</p> <p>&nbsp;</p> <ul > <li><strong><u>Internal and external communication (20%) </u></strong></li> </ul> <p>In close collaboration with the Project Manager and the Embassy’s Communications Officer, the AFO contributes to internal and external communication related to the NFMP and other relevant topics and initiatives.</p> <p><strong>Profile &amp; Requirements</strong></p> <ul> <li>Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or another relevant field</li> <li>2-5 years of experience in finance and administration, preferably in international development, NGOs, government projects</li> <li>Experience with donor‑funded projects is a strong asset</li> <li>Familiarity with Jordanian procurement rules, tendering, and financial reporting</li> <li>Strong understanding of accounting principles and financial procedures</li> <li>Excellent organization and documentation skills</li> <li>Good understanding of the Jordanian institutional landscape, particularly in the water or</li> <li>environment sector, is an asset</li> <li>Experience in stakeholder management in the Jordanian governmental sector is an asset.</li> <li>Strong attention to detail and accuracy</li> <li>Reliability, discretion, and a proactive work attitude</li> <li>Ability to prioritize and meet deadlines</li> <li>Strong communication and interpersonal skills</li> <li>Proficiency in MS Office (Word, Excel, PowerPoint), financial management systems and internet research</li> <li>Fluency in English and Arabic (written and spoken); knowledge of French or German is an asset</li> </ul> <p><strong>We offer</strong></p> <ul> <li>Diverse and meaningful work environment</li> <li>Further training opportunities</li> <li>Competitive salary and social benefits</li> </ul> <p><strong>Place of work</strong>: Embassy of Switzerland in Jordan for two months, then move to office location in Shumaysani</p> <p><strong>Beginning:</strong>&nbsp; August 2026 or upon agreement, local contract</p> <p><strong>Deadline:</strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; 10.07.2026</p> <p><u>Important note</u>: Any applications not received through the recruitment site will not be considered.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>BDM Manager Growth &amp; Private Sector Market Expansion Manager Open Confidential - A leading regional consulting firm Jordan Market Research / Consulting Services , Our Client, A leading regional consulting firm based in Jordan that provides consulting services to government, non-profit and private organizations in various consulting practices, is looking for BDM / Growth &amp; Private Sector Market Expansion Manager</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Marketing, Economics, Social Sciences, or a related field</li><li>Master's degree in a relevant field is a plus</li><li>5-7 years of experience in business development, market or consumer research, or commercial insights, with a proven track record of winning and growing private sector accounts</li><li>An existing network of relationships across Jordan's private sector (e.g. banking, telecommunications, consumer goods) is strongly preferred</li><li>Working knowledge of quantitative and qualitative research methodologies, sufficient to scope studies and shape commercial offerings</li><li>Strong commercial acumen, including proposal development, pricing, negotiation, and account management</li><li>Excellent communication, presentation, and relationship-building skills</li><li>An entrepreneurial, self-driven mindset, comfortable helping builds a new practice in a dynamic environment</li><li>Advanced proficiency in Microsoft Office package (Word, PowerPoint and Excel)</li><li>Familiarity with CRM and/or research and data collection tools is a plus</li><li>Fluency in both Arabic and English languages (verbal and written) is a must</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Reporting to the Director, Front Office and Assistant Front Office Manager(s), responsibilities and essential job functions include but are not limited to the following:</p><p>Consistently offer professional, friendly and engaging service.</p><p>Greet, check in and settle guest accounts while ensuring all service standards are followed.</p><p>Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float.</p><p>Handle guest requests, questions and concerns effectively and promptly.</p><p>Promote a professional team environment.</p><p>Follow department policies, procedures and service standards.</p><p>Performs any and all other tasks assigned by management.</p><p>Upholds the highest standard of internal and external customer service at all times.</p><p>Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.</p><p>Follows all policies and procedures ascertained by the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proficient in the English Language (verbal &amp; written), second language is an asset.</li><li>Previous experience and knowledge of Property Manager is an asset.</li><li>Required knowledge of Windows' Office Suite.</li><li>Must be able to handle multiple tasks in a dynamic, fast-paced environment</li><li>Ability to focus attention to guest needs, remaining calm and courteous at all times.</li><li>Strong interpersonal and problem solving abilities</li><li>Able to stand for long periods, at least 8 hours per shift</li></ul><p></p></section>

<p>First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish.</p><p>Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.</p><p>No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</p><p>Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.</p><p>Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</p><p>Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<p><h4>Position summary</h4> <p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.</p> <p>Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure</p><p></p>

<p><h4>Position summary</h4> <p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p> <p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor or manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform</p><p></p>

<p><h4>Position summary</h4> <p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p> <p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor or manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform</p><p></p>

<p><h4>Position summary</h4> <p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p> <p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure</p><p></p>

<p><h4>Position summary</h4> <p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events.</p> <p>Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor or manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.</p> <p>Follow company policies and procedures; ensure uniform</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Responsibilities</strong> </p> <ul> <li>Coordinate day-to-day recruitment activities, shortlisting, interview scheduling, and onboarding for factory staff.</li> <li>Supervise attendance, shift rosters, leave management, and overtime tracking in coordination with production supervisors.</li> <li>Ensure accurate maintenance of employee files, contracts, and HR records in compliance with policy and audit requirements.</li> <li>Handle first-level employee grievances and escalate complex cases to the HR Manager.</li> <li>Support the rollout of training programs, safety inductions, and toolbox talks for new and existing workers.</li> <li>Assist in preparing HR reports (headcount, turnover, absenteeism) for the HR Manager.</li> <li>Monitor compliance with disciplinary procedures and support investigations when required.</li> <li>Coordinate with Finance/Payroll on attendance data feeding into monthly payroll processing.</li> </ul> <p> <strong>Qualifications</strong> </p> <ul> <li>Bachelor's degree in Human Resources, Business Administration, or related field.</li> <li>4-6 years of HR experience, ideally within a manufacturing or industrial setting.</li> <li>Working knowledge of labor law and HR administrative processes.</li> </ul> <div><b> Required Skills </b><br> <ul> <li>Leadership</li> <li>KPIs &amp; HR Metrics</li> </ul> </div> <div> Job Details <br> <ul> <li> Location Irbid - Jordan </li> <li>Industry<br> Human Resources </li> <li> Job Type Full-Time </li> <li> Degree Bachelor </li> <li>Experience 4-6 </li> <li><br></li></ul></div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p><br> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p><br> <p>What will your story be? Apply now! &nbsp;</p><br> <p><strong>Learn more: jti.com</strong></p><br> <span><strong>Accountant</strong></span><br> <br> <p><span>Join our Finance team as an Accountant and play an important role in ensuring the accuracy and efficiency of our day-to-day financial operations. By combining your accounting expertise, attention to detail and problem-solving skills, you will help maintain reliable financial records and support the smooth operation of the Finance department.</span></p><br> <br> <span><strong>Position:</strong></span><br> <ul> <li><span>Process daily accounting transactions accurately and in line with established procedures while supporting month-end closing activities.</span><br></li> <li><span>Manage accounts receivable and cash processes, including reconciliations, collections monitoring, master data maintenance and quarterly balance confirmations.</span><br></li> <li><span>Support accounts payable activities by maintaining vendor master data, processing invoices, coordinating payments and performing supplier account reconciliations.</span><br></li> <li><span>Ensure compliance with internal controls by identifying risks, resolving issues and escalating areas of non-compliance when required.</span><br></li> <li><span>Prepare tax-related reporting in cooperation with relevant stakeholders and support statutory and financial audits.</span><br></li> <li><span>Manage ad hoc finance projects and additional tasks assigned by the Finance Manager.</span><br></li> </ul> <p><span><strong>Requirements:<br></strong></span></p><br> <ul> <li><span>University degree in Accounting or Finance, with CMA (Certified Management Accountant) or CPA (Certified Public Accountant) considered an advantage.</span><br></li> <li><span>2–3 years of accounting experience within a FMCG (Fast-Moving Consumer Goods) environment, preferably within an international organization.</span><br></li> <li><span>Strong knowledge of IFRS (International Financial Reporting Standards) and advanced proficiency in Microsoft Excel; SAP (Systems Applications and Products) HANA experience and Power BI are advantages.</span><br></li> <li><span>Strong analytical mindset, attention to detail, initiative and effective communication skills with excellent English and fluent Arabic.</span></li> </ul> <p><span><strong>What to expect:</strong></span></p><br> <p><span>Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.</span></p><br> <br> <br> <br> <p>Are you ready to join us? Build your success story at JTI. Apply now!</p><br> <p>Next Steps:</p><br> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type.</p><br> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>IKEA is all about people, and the interior design team inspires and surprises visitors by presenting and communicating the IKEA home furnishing offer with strong visual impressions that exceed visitors expectations. This will strengthen the IKEA Brand and convert more visitors into customers. To create relevant, functional, aesthetic, and commercial home furnishing solutions that contribute to positioning the IKEA Brand in the local market as the leader in life at home. Key Assignments: Use home furnishing competence to create home furnishing solutions in room settings, homes, vignettes, and sales support areas that reflect the IKEA identity. Actively contribute to the gathering of insights from home visit interviews and translating this knowledge into locally relevant, functional, aesthetic, and commercial home furnishing solutions that exceed customer expectations and reflect home furnishing the IKEA way. Contribute to the creation of a Showroom matrix that reflects a wide variety of styles, living situations, and price levels to create a good tempo with distinct visual impressions. Secure high quality, simplicity, efficiency, and cost consciousness when planning and implementing all range presentation solutions using global tools and best practices. Stay up-to-date and knowledgeable about home furnishing, retailing, and trends in order to contribute to workshops to generate creative ideas. Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Com&amp;In team and other functions. Respect routines and responsibilities, work together with Com&amp;In team and other functions, act quickly to exploit commercial opportunities, and understand the impact of your actions on the financial results. Keep visitors in mind when working on the shop floor, ensure disruption is minimized, and stay aware of the importance of safety and the visual impact for visitors at all times. Any security breaches must be notified concerned authority and manager. Be aware of all security-related emergency responses and follow the policy and procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Degree in Interior Design, Architecture, or a closely related field. Relevant experience in interior design and retail environments, with hands-on involvement in home furnishing implementation. Excellent communication skills in English. Proficient in relevant design software (e.g., AutoCAD, Revit). Strong visual competence with a keen eye for aesthetics and detail. Flexible and hands-on approach, with the ability to prioritize tasks and meet deadlines. Passion for home furnishing, retail, and understanding how people live at home; able to draw, visualize, and present ideas clearly. Confident in engaging and communicating effectively with different stakeholders in various situations. Enthusiastic team player who collaborates well with others. Ability to combine commercial thinking, aesthetic sense, and practical execution.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Wash, mop, and clean the pool deck. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED CERTIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The People and Culture Coordinator (P&amp;C Coordinator) reports to People and Culture Manager (P&amp;C Manager). The P&amp;C Coordinator will be responsible for supporting the P&amp;C Manager in leading and ensuring implementation of P&amp;C policies, goals, objectives, and guidelines; this includes overseeing P&amp;C Operational side in Personnel, Recruitment, Performance management, Staff care, Learning and Development, Employee Relations, Insurance and all P&amp;C Administrative services. The role involves working collaboratively with various departments and external stakeholders.</p><p><strong>Accountabilities</strong></p><p><strong>General</strong></p><ul><li>Ensure compliance with Plan International policies, donor/auditor requirements, safeguarding principles, Jordan Labour Law, and internal procedures across all P&amp;C operations.</li><li>Develop and maintain trackers and ensure P&amp;C data accuracy. Support the P&amp;C manager in data analysis, and provide recommendations to enhance the P&amp;C department s work.</li><li>Total Rewards and Compensation &amp; benefits, Contracting, including Job evaluation, salary scales and benefits review and update.</li><li>Build and maintain effective working relationships with Plan International staff as well as external stakeholders.</li><li>Support implementation of staff wellbeing, staff care, engagement, and healthy &amp; safe initiatives.</li><li>Support the P&amp;C Manager in workforce planning, succession planning, and the organizational development initiatives.</li></ul><p><strong>P&amp;C Operations and Service Delivery</strong></p><ul><li>Lead and manage smooth, timely, and compliant day-to-day P&amp;C operations and employee lifecycle processes.</li><li>Serve as the operational focal point for all P&amp;C services and ensure high-quality support to staff and managers.</li><li>Coordinate onboarding and induction processes for employees and non-employees, ensuring proper orientation and integration.</li><li>Ensure operational compliance, process efficiency, confidentiality, and proper documentation management across all P&amp;C functions.</li><li>Organize and support P&amp;C activities, wellbeing initiatives, and staff events.</li></ul><p><strong>Recruitment and workforce administration</strong></p><ul><li>Lead end-to-end recruitment processes for staff and volunteers, consultants, IBVs, CFW workers, etc., in line with Plan policies and organizational needs.</li><li>Coordinate job advertising, screening, interviews, reference checks, offers, onboarding, and recruitment documentation.</li><li>Provide operational guidance and support to hiring managers throughout recruitment processes.</li><li>Ensure all recruitment and onboarding records are complete, accurate, and properly archived.</li></ul><p><strong>Personnel Administration and HRIS Management</strong></p><ul><li>Manage and maintain employee and non-employee records, HRIS data, trackers, organizational charts, and personnel documentation.</li><li>Ensure proper administration of contracts, amendments, employment letters, leave tracking, timesheets, and employee lifecycle documentation.</li><li>Ensure accurate, confidential, and standardized filing systems (physical and electronic) in line with retention policies.</li><li>Act as the focal point for HRIS administration and data integrity.</li></ul><p><strong>Compensation, Payroll and Benefits</strong></p><ul><li>Coordinate accurate payroll preparation and ensure all monthly updates and supporting documentation are complete and compliant.</li><li>Oversee processing of non-employee payments and ensure timely submission to Finance.</li><li>Act as the focal point for social security administration and insurance coordination, including enrolments, updates, renewals, and staff support.</li><li>Respond to employee insurance and social security queries and coordinate exceptional cases when required.</li></ul><p><strong>Performance Management, Learning and Talent Development</strong></p><ul><li>Coordinate and monitor performance management cycles, objectives setting, development plans, and completion rates through HRIS reporting.</li><li>Lead and support Training Needs Assessments (TNA), learning initiatives, induction programmes, and mandatory trainings.</li><li>Coordinate internal and external learning opportunities and support implementation of staff development plans.</li><li>Foster a culture of learning, coaching, knowledge-sharing, and continuous development.</li></ul><p><strong>Employee Relations and Staff Support</strong></p><ul><li>Conduct employee relations investigations as assigned, ensuring proper documentation, professionalism, and adherence to organizational policies and labour law.</li><li>Provide guidance to employees and managers on policies, procedures, employee relations matters, and workplace concerns.</li><li>Support disciplinary processes, conflict resolution, mediation, and staff advisory processes in coordination with the P&amp;C Manager.</li><li>Promote respectful workplace behaviour, inclusion, safeguarding, and positive employee experience.</li></ul><p><strong>Reporting, Audit and Data Management</strong></p><ul><li>Ensure accuracy, integrity, and readiness of all P&amp;C operational data, trackers, and reports.</li><li>Prepare and maintain HR reports, KPIs, dashboards, recruitment trackers, onboarding trackers, leave reports, and workforce data.</li><li>Support internal and external audit processes and follow up on implementation of audit recommendations.</li><li>Support data analysis and provide operational recommendations to enhance P&amp;C processes and service delivery.</li></ul><p><strong>Key relationships</strong></p><ul><li>Internals : All Plan International Jordan staff and Reginal and Global Staff when needed</li><li>Externals : Ministry of Labour, Social Security, Medical Service Provider, HR / P&amp;C Forums like Jordan International Forum (JIF Group)</li></ul><p><strong>Technical expertise, skills and knowledge</strong></p><p><strong>Essential</strong></p><ul><li>University degree in any related field, or Human Resources Diploma</li><li>A minimum of 3 5 Years of experience in Human Resources/ People and Culture</li><li>Experience and knowledge in investigations and disciplinary processes</li><li>Experience in Learning and Development (L&amp;D) and Employee Relations (ER)</li><li>Experience in working in an international organization (INGO and/or UN)</li><li>Very strong understanding of Labour Law and Social Security laws</li><li>Excellent knowledge of Arabic and English mandatory.</li><li>Flexible work attitude and ability to work independently within a small team;</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree in any related field, or Human Resources Diploma</li><li>A minimum of 3 5 Years of experience in Human Resources/ People and Culture</li><li>Experience and knowledge in investigations and disciplinary processes</li><li>Experience in Learning and Development (L&amp;D) and Employee Relations (ER)</li><li>Experience in working in an international organization (INGO and/or UN)</li><li>Very strong understanding of Labour Law and Social Security laws</li><li>Excellent knowledge of Arabic and English mandatory.</li><li>Flexible work attitude and ability to work independently within a small team;</li><li>Excellent communication skills; Ability to effectively communicate with a diverse and cross-cultural audience</li><li>Good facilitation skills and ability to deliver induction briefing/trainings;</li><li>Analytical and problem-solving skills</li><li>Strong negotiation, organizational, facilitating and influencing skills</li><li>High degree of confidentiality and integrity</li><li>Strong planning and organizational skills</li><li>Proficiency in MS office tools (Word, Excel, Power point, Visio etc.)</li><li>Previous experience from working in complex and volatile contexts.</li></ul><p><strong>Behavioural Competencies</strong></p><ul><li>Planning and Delivering Results</li><li>Working with People</li><li>Communicating with Impact and respect</li><li>Empowering and building trust</li><li>Initiating action and change</li><li>Demonstrates ethics, integrity and confidentiality</li><li>Approaches work with professionalism, fairness and empathy</li><li>Resilient, adaptable and solution-oriented</li></ul><p></p></section>

<p><h4>Main scope of the role</h4> <ul> <li>Ensure a safe working environment.</li> <li>Implement and enforce safety policies and procedures.</li> <li>Conduct regular safety inspections.</li> <li>Identify potential hazards and mitigate risks.</li> <li>Provide safety training to employees.</li> <li>Investigate incidents and ensure compliance with safety regulations and standards.</li> </ul> <h4>Core safety & operational responsibilities</h4> <ul> <li>Develop, implement, and maintain safety policies in compliance with local, national, and international regulations.</li> <li>Conduct regular inspections, risk assessments, and safety audits.</li> <li>Lead safety awareness and training sessions.</li> <li>Investigate accidents, incidents, and near-misses; prepare detailed reports with corrective actions.</li> <li>Collaborate with management to develop and execute safety improvement plans.</li> <li>Maintain accurate records of incidents, inspections, trainings, and corrective actions.</li> <li>Ensure availability and proper use of PPE (Personal Protective Equipment).</li> <li>Serve as the main point of contact for safety-related matters.</li> <li>Provide guidance and support to employees on safety concerns.</li> <li>Ensure high standards of cleanliness and safety in the pool area.</li> <li>Monitor pool surroundings for guest and staff safety.</li> <li>Ensure regular cleaning and maintenance of facilities and safety equipment.</li> <li>Conduct daily follow-ups to ensure safety and service standards are maintained.</li> <li>Support implementation of new safety initiatives.</li> <li>Attend daily operational briefings.</li> </ul> <h4>Hospitality & team responsibilities</h4> <ul> <li>Promote teamwork and positive communication.</li> <li>Provide courteous, efficient, and professional service at all times.</li> <li>Maintain excellent grooming and hygiene standards.</li> <li>Build strong working relationships with colleagues.</li> <li>Support guest satisfaction and memorable guest experiences.</li> <li>Provide honest feedback and coach team members.</li> <li>Praise publicly and address concerns privately.</li> </ul> <h4>Special & additional duties</h4> <ul> <li>Perform duties aligned with Rixos core behaviours (trust, relationship, entrepreneurship, drive).</li> <li>Assist in task force teams for new openings.</li> <li>Carry out any other reasonable tasks assigned by management.</li> <li>Continuously look for areas of improvement.</li> <li>Provide constructive feedback.</li> </ul> <h4>Roles and responsibilities</h4> <h4>Planning and organising</h4> <h4>Sustainability management</h4> <h4>Strategy development</h4> <ul> <li>Develop and implement sustainability strategies focused on energy efficiency, water conservation, waste reduction, and sustainable building practices across all properties.</li> <li>Identify and promote best practices for sustainable engineering operations and technology use.</li> </ul> <h4>Project management</h4> <ul> <li>Lead sustainability projects such as energy audits, retrofitting initiatives, and green building certifications.</li> <li>Collaborate with engineering teams to integrate sustainable solutions into facility design and maintenance.</li> </ul> <h4>Monitoring and reporting</h4> <ul> <li>Monitor the performance of sustainability initiatives, including energy consumption and waste management metrics.</li> <li>Prepare and present reports on sustainability performance to senior management, identifying opportunities for improvement.</li> </ul> <h4>Compliance and certification</h4> <ul> <li>Ensure all engineering activities comply with local and international sustainability regulations and standards.</li> <li>Oversee the certification process for sustainability programs and ensure adherence to green building standards and environmental certifications.</li> </ul> <h4>Safety management</h4> <h4>Policy and procedure development</h4> <ul> <li>Develop, implement, and maintain safety policies and procedures specific to engineering operations.</li> <li>Conduct risk assessments to identify potential hazards in engineering practices and develop strategies to mitigate risks.</li> </ul> <h4>Training and compliance</h4> <ul> <li>Organize and conduct safety training programs for engineering staff, focusing on the safe use of equipment and compliance with safety regulations.</li> <li>Ensure that all engineering personnel adhere to safety protocols and procedures.</li> </ul> <h4>Incident management</h4> <ul> <li>Oversee the investigation of safety incidents and accidents, ensuring that corrective actions are taken and documented.</li> <li>Maintain records of safety incidents, inspections, and compliance with safety regulations.</li> </ul> <h4>Administrative oversight</h4> <h4>Operational support</h4> <ul> <li>Manage administrative functions related to sustainability and safety within the Engineering Department, including documentation and record-keeping.</li> <li>Support budget planning and procurement processes for sustainability and safety-related resources.</li> </ul> <h4>Team coordination</h4> <ul> <li>Supervise administrative staff within the Engineering Department, providing guidance and support on sustainability and safety-related tasks.</li> <li>Coordinate with other departments to integrate sustainability and safety practices into overall operational procedures.</li> </ul> <h4>Compliance and reporting</h4> <ul> <li>Prepare and maintain comprehensive reports on sustainability and safety performance, including compliance with regulations and standards.</li> <li>Ensure accurate and timely documentation for audits, inspections, and internal reviews.</li> </ul></p><p></p>

<p><h4>Main scope of the role</h4> <ul> <li>Ensure a safe working environment.</li> <li>Implement and enforce safety policies and procedures.</li> <li>Conduct regular safety inspections.</li> <li>Identify potential hazards and mitigate risks.</li> <li>Provide safety training to employees.</li> <li>Investigate incidents and ensure compliance with safety regulations and standards.</li> </ul> <h4>Core safety & operational responsibilities</h4> <ul> <li>Develop, implement, and maintain safety policies in compliance with local, national, and international regulations.</li> <li>Conduct regular inspections, risk assessments, and safety audits.</li> <li>Lead safety awareness and training sessions.</li> <li>Investigate accidents, incidents, and near-misses; prepare detailed reports with corrective actions.</li> <li>Collaborate with management to develop and execute safety improvement plans.</li> <li>Maintain accurate records of incidents, inspections, trainings, and corrective actions.</li> <li>Ensure availability and proper use of PPE (Personal Protective Equipment).</li> <li>Serve as the main point of contact for safety-related matters.</li> <li>Provide guidance and support to employees on safety concerns.</li> <li>Ensure high standards of cleanliness and safety in the pool area.</li> <li>Monitor pool surroundings for guest and staff safety.</li> <li>Ensure regular cleaning and maintenance of facilities and safety equipment.</li> <li>Conduct daily follow-ups to ensure safety and service standards are maintained.</li> <li>Support implementation of new safety initiatives.</li> <li>Attend daily operational briefings.</li> </ul> <h4>Hospitality & team responsibilities</h4> <ul> <li>Promote teamwork and positive communication.</li> <li>Provide courteous, efficient, and professional service at all times.</li> <li>Maintain excellent grooming and hygiene standards.</li> <li>Build strong working relationships with colleagues.</li> <li>Support guest satisfaction and memorable guest experiences.</li> <li>Provide honest feedback and coach team members.</li> <li>Praise publicly and address concerns privately.</li> </ul> <h4>Special & additional duties</h4> <ul> <li>Perform duties aligned with Rixos core behaviours (trust, relationship, entrepreneurship, drive).</li> <li>Assist in task force teams for new openings.</li> <li>Carry out any other reasonable tasks assigned by management.</li> <li>Continuously look for areas of improvement.</li> <li>Provide constructive feedback.</li> </ul> <h4>Roles and responsibilities</h4> <h4>Planning and organising</h4> <h4>Sustainability management</h4> <h4>Strategy development</h4> <ul> <li>Develop and implement sustainability strategies focused on energy efficiency, water conservation, waste reduction, and sustainable building practices across all properties.</li> <li>Identify and promote best practices for sustainable engineering operations and technology use.</li> </ul> <h4>Project management</h4> <ul> <li>Lead sustainability projects such as energy audits, retrofitting initiatives, and green building certifications.</li> <li>Collaborate with engineering teams to integrate sustainable solutions into facility design and maintenance.</li> </ul> <h4>Monitoring and reporting</h4> <ul> <li>Monitor the performance of sustainability initiatives, including energy consumption and waste management metrics.</li> <li>Prepare and present reports on sustainability performance to senior management, identifying opportunities for improvement.</li> </ul> <h4>Compliance and certification</h4> <ul> <li>Ensure all engineering activities comply with local and international sustainability regulations and standards.</li> <li>Oversee the certification process for sustainability programs and ensure adherence to green building standards and environmental certifications.</li> </ul> <h4>Safety management</h4> <h4>Policy and procedure development</h4> <ul> <li>Develop, implement, and maintain safety policies and procedures specific to engineering operations.</li> <li>Conduct risk assessments to identify potential hazards in engineering practices and develop strategies to mitigate risks.</li> </ul> <h4>Training and compliance</h4> <ul> <li>Organize and conduct safety training programs for engineering staff, focusing on the safe use of equipment and compliance with safety regulations.</li> <li>Ensure that all engineering personnel adhere to safety protocols and procedures.</li> </ul> <h4>Incident management</h4> <ul> <li>Oversee the investigation of safety incidents and accidents, ensuring that corrective actions are taken and documented.</li> <li>Maintain records of safety incidents, inspections, and compliance with safety regulations.</li> </ul> <h4>Administrative oversight</h4> <h4>Operational support</h4> <ul> <li>Manage administrative functions related to sustainability and safety within the Engineering Department, including documentation and record-keeping.</li> <li>Support budget planning and procurement processes for sustainability and safety-related resources.</li> </ul> <h4>Team coordination</h4> <ul> <li>Supervise administrative staff within the Engineering Department, providing guidance and support on sustainability and safety-related tasks.</li> <li>Coordinate with other departments to integrate sustainability and safety practices into overall operational procedures.</li> </ul> <h4>Compliance and reporting</h4> <ul> <li>Prepare and maintain comprehensive reports on sustainability and safety performance, including compliance with regulations and standards.</li> <li>Ensure accurate and timely documentation for audits, inspections, and internal reviews.</li> </ul></p><p></p>

<p><h4>Job purpose</h4> <p>Performing medical insurance activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p> <h4>Key accountability areas</h4> <p><strong>Medical insurance operations:</strong><br> Perform medical insurance policy renewals and support the submission process with brokers and insurance providers.<br> Review and process employee enrollment, additions, deletions, and policy amendments.<br> Receive and review statements of account and forward them to the accounting department for further processing.<br> Process medical insurance claims, reimbursement requests, and pre-authorizations in accordance with policy provisions.<br> Follow up on claims settlement status, outstanding cases, and related invoices with insurers and third-party administrators (TPAs).<br> Review claims utilization reports and identify discrepancies for further investigation.</p> <p><strong>Policies and procedures:</strong><br> Review medical insurance policy terms, conditions, benefits, and exclusions and highlight issues or concerns for consideration during policy renewal.<br> Provide information and guidance to employees regarding medical insurance coverage, benefits, network providers, and claims procedures.<br> Liaise with insurance brokers, insurers, and TPAs regarding policy interpretation and coverage-related inquiries.<br> Maintain awareness of changes in medical insurance regulations, products, and market practices.<br> Verify compliance of medical insurance documentation with company policies and insurance requirements.</p> <p><strong>Employee and service support:</strong><br> Participate in meetings with brokers, insurers, and internal stakeholders regarding medical insurance matters.<br> Monitor service delivery by brokers, insurers, and TPAs and report service-related issues when identified.<br> Support the implementation and analysis of employee satisfaction surveys related to medical insurance services.<br> Respond to employee inquiries and assist in resolving medical insurance-related issues.<br> Follow up with insurers and healthcare providers regarding claim processing and coverage matters.</p> <p><strong>Analysis and coordination:</strong><br> Assist in reviewing medical claims experience, utilization trends, and insurance reports.<br> Coordinate with brokers and insurers in gathering information related to medical insurance coverage and benefits.<br> Review employee medical insurance requirements and provide supporting information for coverage recommendations.<br> Assist in collecting and compiling data related to healthcare utilization and insurance performance.</p> <p><strong>Filing and documentation:</strong><br> Maintain and archive medical insurance policies, endorsements, claims records, correspondence, and supporting documents.<br> Ensure medical insurance records and employee insurance data are complete, accurate, and up to date.<br> Maintain organized filing systems for insurance documentation and records.</p> <p><strong>Reports:</strong><br> Prepare and coordinate periodic reports related to medical insurance operations, claims activity, utilization, and service performance.<br> Compile and verify insurance-related data for management reporting purposes.<br> Support the preparation of renewal and insurance performance reports.</p> <h4>Role accountability</h4> <p><strong>HR proficiency:</strong><br> Ability to obtain updated soft and technical skills related to the job.</p> <p><strong>Delivery:</strong><br> Perform the planned activities to meet the operational and development targets as per delivery schedules.<br> Utilize resources effectively to achieve objectives within efficient cost and time.<br> Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p> <p><strong>Problem-solving:</strong><br> Solve any related problems that arise and escalate any complex operational issues.</p> <p><strong>Quality:</strong><br> Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p> <p><strong>Business process improvements:</strong><br> Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <p><strong>Compliance:</strong><br> Comply with related policies, procedures, and work instructions.</p> <p><strong>Health, safety, and environment:</strong><br> Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in human resources or any relevant field.</p> <h4>Work experience</h4> <p>2 to 4 years.</p> <h4>Technical / functional competencies</h4> <ul> <li>Agency management</li> <li>Customer service</li> <li>Insurance knowledge</li> <li>Negotiating</li> <li>Automobile insurance</li> <li>Rate change analysis</li> </ul></p><p></p>