Assistant Manager Jobs in Jordan
3206 Jobs Found
<p><h4>Position summary</h4>
<p>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<h4>Required qualifications</h4>
<p><strong>License or certification:</strong></p>
<ul>
<li>CPR certification</li>
<li>First aid certification</li>
<li>Fitness equipment</li>
<li>Any certification or training required by local and state agencies</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><br></p><p>The Product Manager role is based in Amman, Jordan, and reports to the head of product management and will be responsible for owning the end-to-end product strategy and lifecycle for a product/set of products within Eon Dental s portfolio. They will define the product vision, translate business and customer needs into a clear roadmap, and drive prioritization trade-offs to maximize both customer satisfaction and business impact. Operating cross-functionally with engineering, design, clinical, commercial, and go-to-market teams, they will lead discovery and delivery, ensure alignment across stakeholders, and drive execution from concept through launch and iteration. They will operate autonomously, influence portfolio-level decisions, and continuously evaluate product performance to inform strategic direction.</p><p><strong>What You'll Do</strong></p><ul><li>Own the product strategy, roadmap, and prioritization for assigned products, aligned with business and customer goals.</li><li>Lead product discovery using customer insights, data, and market analysis to define high-impact initiatives.</li><li>Translate strategy into clear, actionable requirements and success metrics for engineering and design teams.</li><li>Partner closely with engineering to drive delivery, manage trade-offs, and ensure timely, high-quality execution.</li><li>Collaborate with design and cross-functional stakeholders to deliver intuitive, customer-centric solutions.</li><li>Own the product lifecycle from concept through launch and iteration.</li><li>Define and track key product metrics to assess performance and inform continuous improvement.</li><li>Support go-to-market alignment with sales, marketing, and customer-facing teams.</li><li>Provide guidance and mentorship to other Product Managers and, where applicable, take on direct people management responsibilities.</li><li>Adhere to the quality standards and safety procedures as per the company guidelines and local regulations.</li><li>Take appropriate actions in relation to any hazards and work-related issues, and escalate as needed, to ensure prompt and effective resolution.</li><li>Perform other job-related tasks as assigned by the line manager to ensure the fulfillment of organizational objectives.</li></ul><p><strong>What To Bring</strong></p><ul><li>Bachelor s degree in business, computer science, engineering, design, or a related discipline, or equivalent practical experience.</li><li>At least five years of product-management experience, including substantial ownership of digital products from discovery through launch and continuous improvement.</li><li>Demonstrated experience defining product strategy, managing roadmaps, prioritizing competing opportunities, and making evidence-based trade-offs.</li><li>Proven track record of delivering products or major product initiatives that produced measurable customer, operational, or commercial outcomes.</li><li>Ability to define meaningful product metrics, analyze performance, and use evidence to guide prioritization and iteration.</li><li>Strong stakeholder-management skills, including the ability to influence senior leaders and align teams with different priorities.</li><li>Ability to operate autonomously, manage ambiguity, and maintain accountability across multiple product initiatives.</li><li>Strong written and verbal communication skills, with the ability to explain complex product decisions clearly to technical and non-technical audiences.</li><li>Experience working with product analytics, experimentation, customer research, and roadmap management tools.</li><li>Experience contributing to go-to-market planning, product launches, adoption initiatives, and commercial enablement.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in business, computer science, engineering, design, or a related discipline, or equivalent practical experience. At least five years of product-management experience, including substantial ownership of digital products from discovery through launch and continuous improvement. Demonstrated experience defining product strategy, managing roadmaps, prioritizing competing opportunities, and making evidence-based trade-offs. Proven track record of delivering products or major product initiatives that produced measurable customer, operational, or commercial outcomes. Ability to define meaningful product metrics, analyze performance, and use evidence to guide prioritization and iteration. Strong stakeholder-management skills, including the ability to influence senior leaders and align teams with different priorities. Ability to operate autonomously, manage ambiguity, and maintain accountability across multiple product initiatives. Strong written and verbal communication skills, with the ability to explain complex product decisions clearly to technical and non-technical audiences. Experience working with product analytics, experimentation, customer research, and roadmap management tools. Experience contributing to go-to-market planning, product launches, adoption initiatives, and commercial enablement.</p>
<p> The holder runs cash, funding, banking, guarantees and payments across all entities and is expected to command that function competently and independently from the outset. From day one the holder owns the banking relationships and approves guarantees within a delegated authority. As the function matures, the role expands further into the strategic treasury work, facility negotiation, deposit strategy and treasury policy, working with the CFO and progressively taking ownership. It suits an established treasury professional ready to lead a group treasury function and grow into Treasury Manager, not someone learning the fundamentals. Key Responsibilities Treasury operations Cash and forecasting : Maintain a clear, current view of cash and overdraft positions across the Group s entities and banks and prepare the rolling cash forecast. Funding: Arrange funds so each entity meets its obligations on time, moving money between accounts as needed. Bank records: Own the bank account register and keep mandates, signatories and records accurate and current. Deposits: Execute fixed-deposit placements, track maturities and keep the deposit schedule current. Bank guarantees: Act as Guarantee Coordinator: log every request, run the pre-submission checks, submit them to the bank, chase to issuance and keep the guarantee register current including expiries and releases. Guarantee approvals : Approve guarantees within a delegated authority set by the CFO, escalating larger or unusual cases in line with the Group guarantee procedure. Banking relationships : Act as the Group s principal day-to-day contact with its banks, managing the operational relationship and coordinating with the CFO on matters of strategy. Accounts payable and payment execution Payment execution: Execute approved payments accurately and on time within the Group s approval framework. Supplier payments : Manage the payment side of the supplier relationship. Reconciliation : Keep the ERP accurate and reconciled for all cash and payment activity. Expanding scope The role is expected to take growing ownership of these areas, in partnership with the CFO and then increasingly independently: Facility negotiation, structuring and pricing of the Group s bank facilities. Deposit and investment strategy, shaping how the Group s surplus cash is placed. Treasury policy and controls, helping build the framework as the function matures. Skills/Experience Education : Degree in finance, accounting or commerce. A professional qualification, or progress toward one such as CTP, ACCA, CMA or CA, is a strong advantage. Experience : At least 8 to 10 years in treasury, in a multi-entity or multi-country group, with a demonstrated record of running treasury operations, not supporting them. Treasury depth: Strong command of cash management, bank account administration, fixed deposits, and bank guarantees or trade finance. Direct experience of facility and rate negotiation and of managing banking relationships is expected. Accounts payable: Confident owning payment calendars, payment runs and ERP reconciliation, and comfortable holding the payment function to a disciplined standard. Systems: Strong ERP and Excel skills. Experience of banking portals and automated payment systems is an advantage. Leadership readiness: Ready to lead a group treasury function and to grow into Treasury Manager as the function and team expand. The person Accurate and disciplined, with the judgement to get details and timing right every time. Trustworthy with money and mandates, and comfortable operating within a clear approval framework. Organized and calm under deadline pressure across many entities and currencies. Clear and professional in English, with banks and suppliers alike. Proactive and commercially sharp, the kind of person who sees an issue coming and brings the CFO the solution, not just the problem. Physical and Mental Requirements: Lifting and Carrying: Ability to lift and carry up to 50 pounds. Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells. Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively. Focus and Multitasking: Ability to maintain focus and multitask effectively. Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments. Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary. About PIPECARE Group: PIPECARE Group offers comprehensive In-Line Inspection Services to identify and size pipeline threats, Utilizing advanced technologies such as Magnetic Flux Leakage, Transverse Field Inspection, Ultrasound, and specialized tools, PIPECARE ensures precise detection and assessment of various pipeline anomalies. What we do: In-Line Inspection Services PIPECARE provides In-Line Inspection Services to locate, identify, and size threats, supporting integrity management requirements. Check out our AI Technology and other cutting-edge technologies by clicking the following YouTube Links: PIPECARE Group - YouTube SMART AI CALIPER - Inspection experience like never befor e Inspection Technologies Magnetic Flux Leakage (MFL): Detects and sizes general corrosion and metal loss anomalies, especially circumferentially oriented. Transverse Field Inspection (TFI): Detects and sizes general corrosion and metal loss anomalies, primarily axially oriented. Ultrasound (UT): Detects and sizes general and other metal loss anomalies with high depth sizing accuracy.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree in finance, accounting or commerce. A professional qualification, or progress toward one such as CTP, ACCA, CMA or CA, is a strong advantage.</p><p>At least 8 to 10 years in treasury, in a multi-entity or multi-country group, with a demonstrated record of running treasury operations, not supporting them.</p><p>Treasury depth: Strong command of cash management, bank account administration, fixed deposits, and bank guarantees or trade finance. Direct experience of facility and rate negotiation and of managing banking relationships is expected.</p><p>Accounts payable: Confident owning payment calendars, payment runs and ERP reconciliation, and comfortable holding the payment function to a disciplined standard.</p><p>Systems: Strong ERP and Excel skills. Experience of banking portals and automated payment systems is an advantage.</p><p>Leadership readiness: Ready to lead a group treasury function and to grow into Treasury Manager as the function and team expand.</p><p>The person Accurate and disciplined, with the judgement to get details and timing right every time. Trustworthy with money and mandates, and comfortable operating within a clear approval framework. Organized and calm under deadline pressure across many entities and currencies. Clear and professional in English, with banks and suppliers alike. Proactive and commercially sharp, the kind of person who sees an issue coming and brings the CFO the solution, not just the problem.</p><p>Physical and Mental Requirements:</p><ul><li>Lifting and Carrying: Ability to lift and carry up to 50 pounds.</li><li>Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells.</li><li>Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively.</li><li>Focus and Multitasking: Ability to maintain focus and multitask effectively.</li><li>Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments.</li><li>Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary.</li></ul>
<p><h4>Description</h4>
<p>Humanity & Inclusion is an independent and impartial aid organization working in situations of poverty and exclusion, conflict and disaster. The organization works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organization. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office). Palestine Coordination is split between Jerusalem and Amman, with a West Bank area office located in Ramallah and a Gaza area office in Zuwayda. In Gaza, HI operates three offices: one in the central area (Zuwayda), one in the north (Gaza City), and one in the south (Khan Younis).</p>
<p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p>
<p>The total budget for 2026 is expected to range between 8 and 12 million EUR.</p>
<h4>Your mission</h4>
<p>The Grants Management Department for HI Palestine plays a central role in overseeing proposal development and donor reporting across operations in the West Bank and Gaza. Based remotely in Amman—where part of the coordination team is located—the department ensures consistent communication and alignment despite geographic constraints. It is currently composed of a Grants Manager and a Reporting Officer, the latter recently recruited to strengthen capacity, as these responsibilities were previously handled solely by the Grants Manager.</p>
<p>As the department evolves, a key priority will be the effective management and mentoring of the Reporting Officer, alongside a stronger emphasis on developing high-quality, competitive proposals that support both existing and potentially new sectors of intervention. In parallel, the department will contribute to reinforcing compliance with grants management processes and continue refining internal systems to improve efficiency, accountability, and overall performance.</p>
<p>Reporting to the Technical Head of Programme, your main responsibilities are:</p>
<p><strong>Responsibility 1: Grants management</strong><br>
Lead the writing, review, and submission of high-quality narrative reports, ensuring they accurately reflect project progress and status in a transparent, timely, and professional manner.<br>
Development of CE, NCE, and MR (Cost Extensions, Non-Cost Extensions, and Modification Requests) as well as new project proposals.<br>
Ensure that project cycle management processes and tools are implemented and up to date (such as grants tracker, regular communication on status of grants, Go/No Go meetings, Kick Off Meetings, progress review meetings, closure meetings, etc.).<br>
Address donor comments and feedback on proposals and reports promptly, coordinating with relevant staff and departments to ensure resolution and compliance.<br>
Contribute to the reporting to national and local authorities as required by HI registration/legal status in the country.</p>
<p><strong>Responsibility 2: Financial reporting and budget management</strong><br>
Expenditure monitoring.<br>
Financial audits and justifications.</p>
<p><strong>Responsibility 3: Capacity building</strong><br>
Train and improve the capacity of Project Managers and budget holders on:</p>
<ul>
<li>Donor-specific financial rules.</li>
<li>Budget management practices.</li>
<li>Narrative reporting requirements.</li>
<li>How to prepare a MR (including NCE and CE).</li>
<li>How to develop a high quality proposal.</li>
</ul>
<p><strong>Responsibility 4: Donor compliance</strong><br>
Ensure that contractual obligations (including visibility requirements) and reporting deadlines are known and met by Programme, MEAL and Support Services.<br>
Conduct trainings towards PMs on narrative and financial quality reporting, as well as donor rules and regulations (donor compliance).<br>
Interpret and apply donor financial regulations, ensuring HI's compliance with specific rules (e.g., payment schedules, allowable costs, cost-sharing, exchange rates).<br>
Guide and inform program and finance teams on donor-specific financial guidelines and best practices.</p>
<p><strong>Responsibility 5: Business development</strong><br>
Collaborate with the THOP and Operation Manager to identify new funding opportunities.<br>
Support the organization and coordination of donor meetings, field visits, and regular communications to strengthen donor relationships.<br>
Contribute to the development and implementation of fundraising strategies, including donor mapping and identification of new funding opportunities.<br>
Coordinate the development of new project proposals, ensuring timely collaboration across teams and full compliance with donor requirements, including budget preparation, annexes, and supporting documentation.<br>
Maintain a thorough understanding of donor priorities and emerging funding trends to position HI for successful grants acquisition.</p>
<p><strong>Responsibility 6: Management of the Reporting Officer</strong><br>
Provide direct supervision and support to the Reporting Officer ensuring the coordination, quality, and consistency of the reporting process.</p>
<p><strong>Responsibility 7: CRM management</strong><br>
Oversee the conversion of approved proposals into formal contracts, ensuring compliance with donor requirements.<br>
Update the status of contracts in the CRM system, providing detailed information on submission stages, report approvals, and overall progress.<br>
Manage and generate contractual amendments and import signed documents into the system.<br>
Track and manage reporting deadlines through the contract management system's action functionalities.</p>
<h4>Requirements</h4>
<ul>
<li>You have 2 years of experience in humanitarian sector, preferably in grants management or business development.</li>
<li>You are proficient in developing, reviewing, and submitting high-quality narrative and financial reports.</li>
<li>You have strong skills in budget forecasting, expenditure monitoring, and financial analysis.</li>
<li>Previous experience with donor-specific requirements (e.g., cost eligibility, flexibility rules) is desirable, as well as knowledge of donors' regulations and requirements.</li>
<li>Previous experience with HI and/or in the Middle East is a strong asset, particularly in Palestine.</li>
<li>Fluency in English is mandatory.</li>
</ul>
<h4>Benefits</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>Six months international contract starting from June 15th, 2026.</li>
<li>The international contract provides social cover adapted to your situation:</li>
<li>Unemployment insurance benefits for EU nationals.</li>
<li>Pension scheme.</li>
<li>Medical coverage with 50% of employee contribution.</li>
<li>Repatriation insurance paid by HI.</li>
<li>Salary from 2448 € gross per month upon experience.</li>
<li>Per diem according to the duty location, between Amman and West Bank.</li>
<li>Hardship allowance according to the duty location, between Amman and West Bank.</li>
<li>Paid leaves: 25 days per year.</li>
<li>Rest and recuperation according to the duty location, between Amman and West Bank.</li>
<li>Position unaccompanied.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Humanity & Inclusion is an independent and impartial aid organization working in situations of poverty and exclusion, conflict and disaster. The organization works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organization. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office). Palestine Coordination is split between Jerusalem and Amman, with a West Bank area office located in Ramallah and a Gaza area office in Zuwayda. In Gaza, HI operates three offices: one in the central area (Zuwayda), one in the north (Gaza City), and one in the south (Khan Younis).</p>
<p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p>
<p>The total budget for 2026 is expected to range between 8 and 12 million EUR.</p>
<h4>Your mission</h4>
<p>The Grants Management Department for HI Palestine plays a central role in overseeing proposal development and donor reporting across operations in the West Bank and Gaza. Based remotely in Amman—where part of the coordination team is located—the department ensures consistent communication and alignment despite geographic constraints. It is currently composed of a Grants Manager and a Reporting Officer, the latter recently recruited to strengthen capacity, as these responsibilities were previously handled solely by the Grants Manager.</p>
<p>As the department evolves, a key priority will be the effective management and mentoring of the Reporting Officer, alongside a stronger emphasis on developing high-quality, competitive proposals that support both existing and potentially new sectors of intervention. In parallel, the department will contribute to reinforcing compliance with grants management processes and continue refining internal systems to improve efficiency, accountability, and overall performance.</p>
<p>Reporting to the Technical Head of Programme, your main responsibilities are:</p>
<p><strong>Responsibility 1: Grants management</strong><br>
Lead the writing, review, and submission of high-quality narrative reports, ensuring they accurately reflect project progress and status in a transparent, timely, and professional manner.<br>
Development of CE, NCE, and MR (Cost Extensions, Non-Cost Extensions, and Modification Requests) as well as new project proposals.<br>
Ensure that project cycle management processes and tools are implemented and up to date (such as grants tracker, regular communication on status of grants, Go/No Go meetings, Kick Off Meetings, progress review meetings, closure meetings, etc.).<br>
Address donor comments and feedback on proposals and reports promptly, coordinating with relevant staff and departments to ensure resolution and compliance.<br>
Contribute to the reporting to national and local authorities as required by HI registration/legal status in the country.</p>
<p><strong>Responsibility 2: Financial reporting and budget management</strong><br>
Expenditure monitoring.<br>
Financial audits and justifications.</p>
<p><strong>Responsibility 3: Capacity building</strong><br>
Train and improve the capacity of Project Managers and budget holders on:</p>
<ul>
<li>Donor-specific financial rules.</li>
<li>Budget management practices.</li>
<li>Narrative reporting requirements.</li>
<li>How to prepare a MR (including NCE and CE).</li>
<li>How to develop a high quality proposal.</li>
</ul>
<p><strong>Responsibility 4: Donor compliance</strong><br>
Ensure that contractual obligations (including visibility requirements) and reporting deadlines are known and met by Programme, MEAL and Support Services.<br>
Conduct trainings towards PMs on narrative and financial quality reporting, as well as donor rules and regulations (donor compliance).<br>
Interpret and apply donor financial regulations, ensuring HI's compliance with specific rules (e.g., payment schedules, allowable costs, cost-sharing, exchange rates).<br>
Guide and inform program and finance teams on donor-specific financial guidelines and best practices.</p>
<p><strong>Responsibility 5: Business development</strong><br>
Collaborate with the THOP and Operation Manager to identify new funding opportunities.<br>
Support the organization and coordination of donor meetings, field visits, and regular communications to strengthen donor relationships.<br>
Contribute to the development and implementation of fundraising strategies, including donor mapping and identification of new funding opportunities.<br>
Coordinate the development of new project proposals, ensuring timely collaboration across teams and full compliance with donor requirements, including budget preparation, annexes, and supporting documentation.<br>
Maintain a thorough understanding of donor priorities and emerging funding trends to position HI for successful grants acquisition.</p>
<p><strong>Responsibility 6: Management of the Reporting Officer</strong><br>
Provide direct supervision and support to the Reporting Officer ensuring the coordination, quality, and consistency of the reporting process.</p>
<p><strong>Responsibility 7: CRM management</strong><br>
Oversee the conversion of approved proposals into formal contracts, ensuring compliance with donor requirements.<br>
Update the status of contracts in the CRM system, providing detailed information on submission stages, report approvals, and overall progress.<br>
Manage and generate contractual amendments and import signed documents into the system.<br>
Track and manage reporting deadlines through the contract management system's action functionalities.</p>
<h4>Requirements</h4>
<ul>
<li>You have 2 years of experience in humanitarian sector, preferably in grants management or business development.</li>
<li>You are proficient in developing, reviewing, and submitting high-quality narrative and financial reports.</li>
<li>You have strong skills in budget forecasting, expenditure monitoring, and financial analysis.</li>
<li>Previous experience with donor-specific requirements (e.g., cost eligibility, flexibility rules) is desirable, as well as knowledge of donors' regulations and requirements.</li>
<li>Previous experience with HI and/or in the Middle East is a strong asset, particularly in Palestine.</li>
<li>Fluency in English is mandatory.</li>
</ul>
<h4>Benefits</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>Six months international contract starting from June 15th, 2026.</li>
<li>The international contract provides social cover adapted to your situation:</li>
<li>Unemployment insurance benefits for EU nationals.</li>
<li>Pension scheme.</li>
<li>Medical coverage with 50% of employee contribution.</li>
<li>Repatriation insurance paid by HI.</li>
<li>Salary from 2448 € gross per month upon experience.</li>
<li>Per diem according to the duty location, between Amman and West Bank.</li>
<li>Hardship allowance according to the duty location, between Amman and West Bank.</li>
<li>Paid leaves: 25 days per year.</li>
<li>Rest and recuperation according to the duty location, between Amman and West Bank.</li>
<li>Position unaccompanied.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b><span><span><span>Key
Responsibilities:</span></span></span></b></p><br><ul><li><span><span><span>Manage and supervise the medical equipment maintenance teams.</span></span></span></li><li><span><span><span>Plan and monitor preventive and corrective maintenance activities.</span></span></span></li><li><span><span><span>Ensure medical equipment is maintained according to manufacturer recommendations and quality standards.</span></span></span></li><li><span><span><span>Coordinate maintenance contracts, service schedules, and spare parts requirements.</span></span></span></li><li><span><span><span>Troubleshoot technical issues and ensure timely resolution of equipment breakdowns.</span></span></span></li><li><span><span><span>Monitor team performance and ensure efficient utilization of resources.</span></span></span></li><li><span><span><span>Coordinate with hospitals, customers, suppliers, and manufacturers.</span></span></span></li><li><span><span><span>Prepare maintenance reports, KPIs, and performance analysis.</span></span></span></li><li><span><span><span>Ensure compliance with safety, quality, and regulatory requirements.</span></span></span></li></ul><span><span><span><span>Support the installation, commissioning, and handover
of medical equipment when required</span></span></span></span><br><br><br><span>Requirements<span><span><span>One of the Leading Healthcare Solutions providers in Jordan, looking to hire the Position :</span></span></span><br><span><span><b><u>SERVICE MANAGER</u></b></span></span><br></span><p><span><span>Qualifications
& Requirements:</span></span></p><br><ul><li><span><span>Bachelor’s degree in <b>Biomedical Engineering, Electrical Engineering, or a related field.</b></span></span></li><li><span><span><b><u>Minimum 10 years of experience in medical equipment maintenance, with at least 2–3 years in a supervisory/management role.</u></b></span></span></li><li><span><span>Strong technical knowledge of medical equipment and maintenance procedures.</span></span></li><li><span><span>Experience in managing technical teams and service operations.</span></span></li><li><span><span>Excellent problem-solving, communication, and leadership skills.</span></span></li><li><span><span>Excellent command of English, both written and spoken.</span></span></li><li><span><span>Ability to work under pressure and manage multiple priorities.</span></span></li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b><span>Job Description:</span></b><br><br><b><span></span></b><br><span>An international construction company with active projects in Jordan is looking for a </span><b><span><span>Technical Manager</span></span></b><span> to lead its technical engineering function for structural rehabilitation and strengthening works.</span><br></span><ol><li><span>Lead structural condition assessments and site investigations for existing structures</span></li><li><span>Independently develop CFRP strengthening designs, including calculations and layouts</span></li><li><span>Develop repair methodologies for concrete restoration, crack injection, and corrosion protection</span></li><li><span>Design waterproofing and leak-rectification solutions for active and completed structures</span></li><li><span>Review and support PT tendon rehabilitation methodology and specialist proposals</span></li><li><span>Prepare and review technical submittals (calculations, method statements, shop drawings)</span></li><li><span>Provide technical support and inspections during site execution</span></li><li><span>Represent the company in technical meetings with Clients and Consultants</span></li><li><span>Identify Value Engineering opportunities without compromising structural performance</span></li><li><span>Build and develop the internal Technical Engineering team</span></li></ol><br><span>Requirements</span><p><b><span>Requirements:</span></b><br></p><br><ol><li><span>Bachelor's degree in Civil or Structural Engineering</span><br></li><li><span>5+ years of experience in structural/technical engineering roles</span><br></li><li><span>Demonstrated CFRP strengthening design experience (calculations, detailing, submissions)</span><br></li><li><span>Strong background in concrete restoration and structural rehabilitation</span><br></li><li><span>Familiarity with relevant codes and standards (ACI, EN 1504, ASTM)</span><br></li><li><span>Strong leadership and client/consultant coordination skills</span><br></li><li><span>Proven ability to prepare technically defensible engineering submissions</span><br></li><li><span>UAE and/or Jordan project experience preferred</span><br></li></ol><br> </div>
<p><h4>Position summary</h4>
<p>Serve food courses and alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbed. Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>
<p><h4>Position summary</h4>
<p>Serve food courses and alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbed. Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>
<p>We are seeking an experienced Finance Manager with a strong track record in financial management to oversee and strengthen our financial operations. The ideal candidate will bring solid leadership in financial planning, reporting, and controls, along with the systems experience to support a modern, efficient finance function.</p><p>Key Responsibilities</p><ul><li>Oversee the company's financial planning, budgeting, and reporting processes.</li><li>Manage cash flow, financial controls, and ensure compliance with relevant financial regulations and standards.</li><li>Prepare accurate and timely financial statements and management reports for senior leadership.</li><li>Supervise and mentor finance team members, ensuring efficient day-to-day operations.</li><li>Support cost control, procurement finance, and investment analysis relevant to industrial/mining operations.</li><li>Liaise with external auditors, banks, and regulatory bodies as required.</li><li>Identify opportunities to improve financial processes, systems, and reporting efficiency.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li>10+ years of relevant experience in finance management, ideally within industrial, manufacturing, or mining sectors.</li><li>Bachelor's degree in Finance, Accounting, or a related field (professional certification such as CPA, CMA, or ACCA is a plus).</li><li>SAP experience preferred.</li><li>Strong knowledge of financial reporting standards, budgeting, and financial controls.</li><li>Excellent leadership, analytical, and communication skills.</li></ul>
<p>The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs. Main Duties and Responsibilities • Identify, develop, and close new business opportunities. • Manage the full sales cycle from prospecting to contract closure. • Build and maintain strong relationships with customers and key stakeholders. • Understand client business requirements and position ERP solutions effectively. • Collaborate with pre-sales and technical teams to deliver tailored demonstrations and proposals. • Achieve and exceed sales targets and KPIs. • Maintain accurate pipeline and forecasting information within CRM systems.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Position Requirements</strong> • Strong understanding of ERP systems and business processes. • Hands-on experience with ERP platforms such as Oracle NetSuite and Microsoft Dynamics 365 is highly desirable. • Knowledge of Artificial Intelligence (AI) technologies, use cases, and business applications is considered an advantage. • Proven track record of achieving sales targets. • Excellent communication, presentation, and negotiation skills. • Self-motivated and customer-focused mindset. <strong>Education</strong> • Bachelor s degree in business administration, Information Technology, or a related field. <strong>Experience</strong> • 3+ years of experience in B2B software or ERP sales #LI-SK</p>
<p><h4>Position summary</h4>
<p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities</p><p></p>
<p>The Testing Manager will lead and oversee all testing activities related to the implementation of a core banking system. The role is responsible for establishing the testing strategy, governing vendor-led testing execution, and ensuring that all system components meet the required functional, technical, and regulatory standards before deployment. The position will work closely with business stakeholders, technology teams, and external vendors to ensure comprehensive test coverage and high-quality system delivery.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 14 years of experience</li><li>Proven experience in software testing, quality assurance, or test management</li><li>Proven experience managing testing for large-scale core banking system implementations</li><li>Demonstrated experience in test strategy development, test governance, and quality assurance frameworks</li><li>Experience managing end-to-end testing cycles , including System Integration Testing (SIT), User Acceptance Testing (UAT), and regression testing</li><li>Strong understanding of core banking system modules and banking operations</li><li>Experience managing test environments, defect tracking, and release readiness</li><li>Other Qualifications</li><li>Bachelor s degree in Computer Science, Information Systems, Engineering, or a related field</li><li>Strong leadership and coordination skills across business and technology teams</li><li>Strong stakeholder management and reporting capabilities</li><li>Excellent analytical and problem-solving skills</li></ul>
<p>We are seeking an experienced Project Manager Core Banking System to lead the delivery of a large-scale banking technology transformation program involving the implementation of a modern core banking platform. The role will oversee the planning, coordination, and execution of implementation activities across multiple workstreams including system configuration, integration, testing, and deployment. The successful candidate will collaborate with internal stakeholders, technology vendors, and implementation partners to ensure successful program delivery aligned with business objectives and governance standards.</p><p><strong>Desired Candidate Profile</strong></p><h2>Key Requirements</h2><ul><li>Minimum 14 years of experience</li><li>Proven experience delivering large-scale core banking system implementation projects</li><li>Experience managing end-to-end system implementation lifecycles , including planning, design, configuration, testing, and deployment</li><li>Strong knowledge of core banking architecture, modules, and banking operations</li><li>Familiarity with core banking implementation methodologies and Software Development Life Cycle (SDLC) frameworks</li><li>Experience managing project risks, issues, and change control</li><li>Experience ensuring projects meet scope, schedule, cost, and quality targets</li><li>Experience working with Agile, Waterfall, or hybrid project delivery approaches</li></ul><h2>Other Qualifications</h2><ul><li>Bachelor s degree in Information Technology, Computer Science, Business Administration, Finance, or a related field</li><li>Strong leadership and team management capabilities</li><li>Excellent stakeholder engagement and communication skills</li><li>Strong negotiation and vendor management abilities</li></ul>
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for a Fleet New Technology Adviser at the <strong>Logistics Sup</strong><strong>port Center </strong><strong>in Amman, Jordan.</strong></p>
<p>The Fleet Technology Adviser guides fleet technical staff worldwide towards achieving a high level of maintenance and service standards and is the know-how leader for ICRC delegations on new transportation technologies.</p>
<p><strong><u>RELATIONSHIPS </u></strong></p>
<ul>
<li>Internally, interacts with Logistics Country managers, Finance and administration managers and Vehicle Fleet managers, workshop managers and mechanics in the delegations</li>
<li>Externally, interacts with manufacturers, technical and driving training centres, local authorities and their energy departments.</li>
</ul>
<p><strong><u>GENERAL DUTIES</u></strong></p>
<ul>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li>
<li>Understands and adheres to the ICRC Code of Conduct and Procurement Code of Ethics</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li>
<li>Respects and observes staff regulations and security rules at all times.</li>
<li>Represents the ICRC in a professional manner at all times.</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary</li>
<li>Advocate for a sustainable solution when possible and working in close contact with the GVA sustainability team.</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<p><strong>Technical support</strong></p>
<ul>
<li>Supports users by proposing technical solutions and providing the necessary training.</li>
<li>Centralize all the technical requests and liaise with the delegations to solve the issues.</li>
<li>Organize or upon request field visits,</li>
<li>Communicate with vehicle manufacturers' technical hubs for technical support when required.</li>
<li>Ensure that ICRC technicians have access to all specialized tools and manufacturer technical websites.</li>
<li>Create technical notes or repair manuals related to technical issues and share them worldwide.</li>
<li>Liaise with the delegations using Renault Trucks and proposes & organizes preventive or curative visits with the Renault Diagnostic Tool.</li>
<li>Advises technicians worldwide on troubleshooting and repairing both complex electrical and mechanical problems.</li>
<li>Provides the LOG Fleet/GVA & his Fleet New Technology colleague in Amman with the latest technical manuals needed in the field.</li>
</ul>
<p><strong>Technical Training</strong></p>
<ul>
<li>Organize or outsource Renault truck trainings globally and upon request,</li>
<li>Organize or outsource other manufacturer technical trainings for AFENG region (Truck, boat, lifting equipment etc.)</li>
<li>Organize or outsource trainings of the AFENG mechanics on new technologies (electric/hybrid vehicles).</li>
<li>Act as global administrator for ELECTUDE e-learning. Monitor and support trainees. Update frequently Vehicle fleet managers trainees’ evolution.</li>
</ul>
<p><strong>Driving and operation Training</strong></p>
<ul>
<li>Organize or outsource Truck defensive/off-road, Lifting equipment operation and boat handling trainings</li>
<li>Set and monitor ICRC standards minimum requirement for in-house and outsourced trainings,</li>
<li>Acts as global administrator for Truck defensive/off-road, Lifting equipment operation and boat handling trainings. Register trainings and monitor certification</li>
</ul>
<p><strong>Diagnostic Tools</strong></p>
<ul>
<li>Keep the AFENG diagnostic tools inventory list up to date and makes sure all the diagnostic tools are registered, in working condition and updated properly.</li>
<li>Organize or outsource trainings for mechanics on all the diagnostic tools available in AFENG region and supervises their use.</li>
<li>Liaise and guide the delegations in the choice of purchase of diagnostics or specialized tools.</li>
</ul>
<p><strong>New technologies</strong></p>
<ul>
<li>Follows up the latest technologies in relation to vehicle fleet needs worldwide</li>
<li>Proposes processes and structural changes related to vehicle service when required.</li>
<li>Assume and organize implementing fleet environmental solutions and future vehicle innovations. (i.e. Hybrid / electric / solar).</li>
</ul>
<p><strong><u>ADDITIONAL DUTIES</u></strong></p>
<ul>
<li>Follows up on all work-related messages and correspondence with the relevant contacts and departments</li>
<li>Is aware of the delegation’s objectives and has a good knowledge of the Movement and other contacts relevant to the position</li>
<li>Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image</li>
<li>Takes responsibility for their own professional learning and development</li>
<li>The employee may be asked to perform duties and tasks not covered in this job description as well as to provide support to other departments when necessary</li>
</ul>
<ol >
<li><strong>Reporting</strong></li>
</ol>
<p>Writes visit reports after each support mission.</p>
<p>After each training, writes summary report with feedback and recommendations.</p>
<p>Provides contributions to technical reports when required.</p>
<ol >
<li value="2"><strong>Administration – Finance</strong></li>
</ol>
<p>Knows, applies and complies with all the administrative procedures linked to his work (financial procedures, time reporting, budget follow up …etc)</p>
<p>Keeps training files up to date at all times</p>
<ol >
<li value="3"><strong>Information</strong></li>
</ol>
<p>Informs his supervisor about dysfunctions in the daily work and report anything abnormal referring to a delegation to the RVFM / AM Fleet support technical manager</p>
<p>Has a proactive approach and participates to a constructive dialogue with the delegations (shares propositions, difficulties, experiences, constraints).</p>
<p><strong><u>PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED</u></strong></p>
<ul>
<li>Relevant Degree from a recognized university,</li>
<li>Mechanical and electrical engineering degree in industrial vehicle technology,</li>
<li>Minimum experience of 5 years as Industrial vehicle mechatronic, Lifting equipment and boats experience as an asset,</li>
<li>Experience in an international organization or NGO is an asset</li>
<li>Excellent command of written and spoken English <strong>(Knowledge of French is an asset),</strong></li>
<li>Advanced computer skills (Word, Excel, Power Point), with experience in asset management ERPs</li>
<li>Certificate of good conduct,</li>
<li>Valid truck driving license mandatory, forklift and/or boat certification is an asset,</li>
<li>Precise, rigorous with high sense of confidentiality and integrity,</li>
<li>Strong negotiation and communication skills,</li>
<li>High organizational and analytical skills,</li>
<li>Able to work efficiently under pressure with minimum supervision,</li>
<li>Independent with sense of responsibility and initiative,</li>
<li>Strong team leadership skills and supervision experience is an asset,</li>
<li>Able to develop and sustain a network of key contacts.</li>
<li>Expected to travel regularity in various countries</li>
</ul>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: 12<sup>th</sup> October 2026, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before 12<sup>th</sup> October midnight.</li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a cover letter and resume in English will be considered.</li>
<li>The salary range is between 1,725 – 2,041 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants.</strong> However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<p><strong>We encourage applications from people with disabilities.</strong> We are committed to providing an inclusive and accessible recruitment process and to creating a workplace where everyone can contribute and thrive.</p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Key deliverables and responsibilities</h4>
<h4>Planning & organizing:</h4>
<ul>
<li>Organization of the Telephone Department and FO Administration.</li>
<li>Ensuring staff are adhering to the “Welcome Charter” and the OSM.</li>
<li>Ensure all external and internal calls are answered as laid out in the OSM and ensure efficient connection with the correct person.</li>
<li>Be aware at all times of the whereabouts of the managers and where to contact them.</li>
<li>Monitor the logs of long distance calls, faxes and messages.</li>
<li>Co-ordinate communication within the hotel in the event of an emergency.</li>
<li>Prepare the weekly stores order and maintain stock levels.</li>
<li>Follow the grooming standards.</li>
<li>Attend training classes as per schedule.</li>
<li>Show fullest cooperation and respect within the team and other departments.</li>
<li>Be aware of the daily activities and have product knowledge of all the hotel facilities.</li>
</ul>
<h4>Operations:</h4>
<ul>
<li>Report to work within the requested time, prior to the commencement of duty, well-groomed and dressed to the uniform standard.</li>
<li>Demonstrate pride in the workplace with a high level commitment.</li>
<li>Treat all guests and colleagues in a polite and courteous manner at all times.</li>
<li>Give your full cooperation to all guests, and assist in a prompt, caring and helpful manner.</li>
<li>Anticipate guests’ needs wherever possible and react to these to enhance guest satisfaction.</li>
<li>Promote a helpful and professional image to the internal and external customer.</li>
<li>Aim to ascertain a high degree of guest satisfaction with zero complaints about your department.</li>
<li>Use guest names whenever appropriate.</li>
<li>Have a good knowledge of all the different types of rooms, hotel facilities, and hours of operation, restaurants, shops and function rooms.</li>
<li>Be well informed about special functions and events held in the hotel on a daily basis.</li>
<li>Be aware of the hotel management, their office location, role and availability.</li>
<li>Comply with the hotel’s legal requirements for fire, bomb threats and health and safety.</li>
<li>Attend all training sessions as required.</li>
<li>Keep your work areas clean and tidy at all times.</li>
<li>Be fully aware of the national history of the area, places of interest, shopping areas, etc.</li>
<li>Maintain professional confidentiality and never disclose any secrets pertaining to the company.</li>
<li>Carry out any reasonable duties as requested by a senior manager.</li>
<li>Conduct a daily briefing with your team and ensure a smooth hand-over between shifts.</li>
<li>Identify, plan and carry out any necessary training and maintain staff training logbooks.</li>
<li>Be conversant with the daily weather forecast.</li>
<li>Ensure that communication agents fill in the logbook daily and hand over to the next shift.</li>
<li>Report and follow up maintenance faults with the switchboard and related equipment.</li>
<li>Prepare a weekly schedule and timesheet.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Associate Communications Officer will lead the development and implementation of the UN Country Team’s communication strategies in close collaboration with the leadership and communication focal points of UN entities; Contribute to the development of common UNCT messaging on collective priorities and lead media engagement efforts to ensure advocacy messages effectively reach target audiences; Support the Resident Coordinator’s engagement with external partners by ensuring appropriate visibility and comprehensive media and social media coverage; Lead interagency communication initiatives, media campaigns, and UN system-wide events in collaboration with relevant UN entities, media outlets, government partners, and other stakeholders, ensuring that key messages and advocacy efforts are effectively communicated; Coordinate the UN Communication Group, facilitating agency engagement and contributions to collective initiatives, events, and campaigns to strengthen the One UN voice and ensure that the UN Jordan website and social media platforms are regularly updated with relevant content, publications, news, and events, while facilitating stakeholder and public access to these platforms. The position is located in the United Nations Resident Coordination Office (RCO) in Amman, Jordan, under the direct supervision of the Head of the Resident Coordinator Office.<br> Responsibilities<br>Within delegated authority, the incumbent will be responsible of the following duties: • Contribute to the implementation of communications strategies that raise awareness, drive engagement, build support and have measurable impact with target audiences. • Contribute to gathering insights and analysis from traditional, social, and digital media monitoring, including public narratives and areas of reputational risk to inform communications strategy. • Contribute to the drafting compelling narratives and messaging on the work of the UN that engage target audiences across different channels and platforms. • Contribute to media mapping, reaching out to and fostering relationships with traditional and new media outlets. • Contribute to the development of media lines, including in crisis situations and on sensitive issues. Contribute to the planning and coordination of press conferences, briefings, and media events. • Contribute to the creation of compelling content that is optimized to reach target audiences across a range of platforms and channels. • Contribute to the drafting and production of communications products, such as press releases, press statements, web stories, reports, and infographics. • Contribute to the development and implementation of communications campaigns that engage and have measurable impact with target audiences through appropriate channels and platforms. • Contribute to development and coordination of strategic communications partnerships with internal and external stakeholders to reach target audiences and maximize impact. • Contribute to the delivery of in-person outreach and advocacy strategies and campaigns to engage target audiences and advance UN priorities. • Contribute to the creation of content, interviews, news and programming for UN and/or community radio channels and podcasts. • Contribute to the creation and updating of policy, guidance and/or training related to strategic communications, in consultation with all relevant stakeholders. • Assist in the preparation of reporting and inputs for strategic communications in the context of regular reporting to governmental bodies. • Keep abreast of the latest trends in communications and maintain expertise in relevant and emerging technologies. • Maintain confidentiality, integrity, and discreet handling of sensitive information in compliance with the UN data privacy, security requirements, and standards. • Monitor, analyse and report on communications approaches, activities and strategies to assess their performance and effectiveness. • Contribute to the collection and analysis of data as well as identification of trends or patterns and provides draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting.<br> Competencies<br>PROFESSIONALISM: Presentation skills; Strategic thinking skills; Public speaking skills; Critical thinking skills. Knowledge and understanding of sustainable development theories, concepts and approaches. Ability to identify and develop sources for data collection. Ability to undertake research, analyze data, make recommendations and write draft reports on sustainable development issues. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.<br> Education<br>Advanced university degree (Master’s degree or equivalent) in communication, journalism, international relations, digital communications or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of two (2) years of progressively responsible experience in communications, international relations, or other relevant areas is required. Demonstrated knowledge of strategic communications principles and practices is required. Demonstrated knowledge of risks to information integrity - misinformation, disinformation, hate speech, and threats in fragile, post conflict, and crisis environments is desirable. Demonstrated skills in data visualization tools to create charts, graphs, and visual outputs is desirable. Demonstrated skills in collecting, processing, and analysing large volumes of unstructured and structured data is desirable. Demonstrated knowledge of current and emerging digital media platforms, their principles and technologies is desirable. One (1) year or more of experience in data analytics or related area is desirable<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br><b>Arabic</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br> <br> Assessment<br>Evaluation of qualified candidates for this position may include a substantive assessment, such as a written test, which will be followed by a competency-based interview by phone or teleconference.<br> Special Notice<br>This is a Fixed Term position. Appointment or assignment against this post is for an initial period of one (1) year, and any extension will be subject to the availability of funds, budgetary approval, or extension of the mandate. THIS POSITION IS OPEN TO NATIONALS OF JORDAN ONLY. The National Professional Officer category shall be of the nationality of the country where this position is located and will be recruited in the country or within commuting distance of the office. If no suitable local candidate is identified, JORDAN nationals residing elsewhere may be considered, in which case the candidate would be responsible for any costs related to travelling and relocating to JORDAN in the event of an employment offer. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. Note to current staff members at the General Service level: Locally recruited General Service staff members applying for this post must meet the minimum requirements, including academic qualifications and years of relevant experience. Relevant experience in the General Service category at G-6 and G-7 levels may count towards experience requirements. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:<br><br>• Process and confirm guest room reservations made by clients on the phone, letter or fax<br>• Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations<br>• Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.<br>• Show complete product knowledge, understand rate structure and apply rate management<br>• Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor<br>• Promote and maintain good public relations and endeavors to maximize business<br>• Maintain an accurate room status at all times<br>• Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails<br>• Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified</p> </div>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>