Automation Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose As a QA Automation Engineer at Tarjama&amp;, you will be responsible for designing, developing, and maintaining automated testing solutions to ensure the quality, reliability, and performance of our products.<br> The role focuses on test automation, API validation, and CI/CD integration to support fast, scalable, and high-quality software delivery.<br> Duties &amp; Responsibilities Automation Test Planning &amp; Design Review business requirements, system specifications, and technical design documents to ensure test automation coverage.<br> Design, develop, and maintain automated UI test frameworks using tools such as Cypress, Playwright, or Selenium.<br> Identify and prioritize test scenarios suitable for automation.<br> Develop automated API test cases to validate backend services and integrations.<br> Test Execution, Monitoring &amp; Defect Management Execute automated test suites across multiple environments.<br> Analyze test execution results and report defects with clear reproduction steps.<br> Perform automated regression testing for new releases and bug fixes.<br> Track issues to closure, ensuring timely resolution in coordination with development teams.<br> Perform different types of testing, including functional, regression, system, and integration testing.<br> CI/CD &amp; DevOps Collaboration Support the integration of automated tests into CI/CD pipelines.<br> Utilize Git for version control of automation scripts and test assets.<br> Work closely with DevOps and development teams to ensure smooth test execution within deployment pipelines.<br> Cross-Functional Collaboration &amp; Communication Collaborate with developers, product managers, and QA team members to understand requirements and testing objectives.<br> Participate actively in Agile/Scrum ceremonies, including sprint planning, stand-ups, and retrospectives.<br> Education, Experience &amp; Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field.<br> 1–4 years of proven experience in software quality assurance with a strong focus on test automation.<br> Proven experience in API testing and automation.<br> Hands-on experience building and maintaining UI test automation frameworks using Cypress, Playwright, Selenium, or similar tools.<br> Intermediate coding skills in JavaScript, Python, Java, or equivalent.<br> Experience writing clear, concise, and comprehensive test plans and test cases.<br> Hands-on experience with both white-box and black-box testing.<br> Solid understanding of manual testing techniques.<br> Experience tracking defects to closure using bug tracking tools such as JIRA, HP ALM, or similar.<br> Strong knowledge of software QA methodologies, tools, and processes.<br> Strong understanding of the Software Development Life Cycle (SDLC).<br> Experience working in Agile/Scrum and DevOps environments.<br> Basic working knowledge of Git and CI/CD pipelines.<br> Strong analytical, documentation, and communication skills.<br> Excellent command of spoken and written English and Arabic.<br> Behavioral Competencies Initiative Problem Solving Teamwork Adaptability Ability to Work Under Pressure Technical Competencies Test Automation Framework Development (Cypress, Playwright, Selenium) API Testing &amp; Automation Intermediate Programming Skills Agile / Scrum &amp; DevOps Methodologies Version Control (Git) CI/CD Fundamentals Defect Tracking (JIRA, HP ALM, or similar) SDLC &amp; QA Methodologies</span> </div>

<p>Requirements Core Mindset &amp; Traits AI-First Automator You do not automate for its own sake. You point AI and automation at the work that carries real cost, risk, and toil, and you can prove the return in numbers. Quality as a Discipline Quality is built in at every stage, never inspected at the end, and you measure it with data, not opinions. Hands-On Leader You can still write the framework and debug the pipeline, and you are senior enough to set the standard and grow the team. Your engineers respect you because you can do the work. Framework Builder You build reusable frameworks and standards so automation compounds, instead of leaving behind a pile of brittle scripts. Ruthless Prioritizer You aim automation at the highest-value, highest-risk work first, and you deliver on time and on budget. Talent Multiplier You hire, coach, and stretch QA and automation engineers into a team that keeps getting measurably better.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education</strong> Bachelor's degree in Computer Science or a related field.</li><li><strong>Experience</strong> 10+ years in automation, QA, and/or software development, including experience managing and growing teams. Proven track record building and owning automation frameworks and delivering automation initiatives with measurable results. Experience in quality management and governance, ideally in regulated industries.</li><li><strong>Knowledge, Skills &amp; Abilities</strong> Strong knowledge of automation tools such as UiPath, Selenium, Playwright, and n8n, and of CI/CD tooling. Hands-on with Java, Python, and JavaScript, and good knowledge of SQL. Real experience applying AI and GenAI to automation, across both testing and business processes. Strong grasp of Agile methodologies and tools such as Jira and Azure DevOps. Strong understanding of regulatory requirements for highly regulated industries, and excellent communication and leadership.</li><li><strong>Preferences</strong> Quality certifications such as ISTQB, CSTE, CSQA, CAST, or CMSQ. Six Sigma certification (Green or Black Belt). Certification or experience with Camunda or other BPMN tools.</li></ul>

<p>The Senior DevOps Engineer executes and refines the DevOps strategy and is instrumental in implementing automation and integration across IT Operations, Application Delivery, Development, and Data Warehousing, ensuring alignment with the organization's DevOps methodology. As a senior member of the team, the role also sets technical standards and mentors junior engineers.</p><p><b>Main Activities and Responsibilities:</b></p><ul><li>Design, implement, and maintain scalable CI/CD pipelines using GitHub Actions, following GitOps methodology with ArgoCD to enable reliable and automated Kubernetes deployments.</li><li>Automate infrastructure provisioning and configuration using Terraform, CloudFormation, and Ansible.</li><li>Manage and optimize AWS infrastructure including networking, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53, with a strong focus on automation, security, and cost optimization.</li><li>Deploy and operate Kubernetes (Amazon EKS) workloads using Helm, Kustomize, and Karpenter, ensuring consistent configuration and efficient cluster autoscaling across environments.</li><li>Implement and maintain monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, and JSM/OpsGenie.</li><li>Support and maintain database and data platform infrastructure (MySQL, PostgreSQL, MongoDB, Redshift), ensuring high availability, performance, monitoring, backup, and disaster recovery.</li><li>Manage edge and application security using Cloudflare and enforce secrets management and IAM governance across environments.</li><li>Investigate production incidents, perform root cause analysis, implement preventive actions, and participate in the on-call escalation rotation to drive continuous service reliability improvements.</li><li>Collaborate with other departments and engineering teams to improve processes, automation, and operational excellence.</li><li>Maintain technical documentation and define and review technical standards for infrastructure and automation.</li><li>Maintain technical documentation and automate operational processes such as backup and disaster recovery.</li></ul><p>Required Skills &amp; Experience:</p><ul><li>5+ years of experience in DevOps, AWS Cloud Engineering, or similar roles.</li><li>Strong experience with CI/CD pipeline design and automation using GitHub Actions, ArgoCD, and GitOps workflows.</li><li>Hands-on experience with AWS services including VPC, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53.</li><li>Proficiency with Infrastructure as Code tools such as Terraform, CloudFormation, or Ansible.</li><li>Experience managing and operating Kubernetes clusters (preferably EKS), deploying applications with Helm or Kustomize, and configuring cluster autoscaling with Karpenter.</li><li>Strong understanding of containerization with Docker.</li><li>Proficiency scripting in Bash and/or Python for automation.</li><li>Experience implementing monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, or similar platforms.</li><li><br></li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p><b><br></b></p><p><b>Purpose of Role/Summary:</b> The Senior DevOps Engineer executes and refines the DevOps strategy and is instrumental in implementing automation and integration across IT Operations, Application Delivery, Development, and Data Warehousing, ensuring alignment with the organization's DevOps methodology. As a senior member of the team, the role also sets technical standards and mentors junior engineers.</p><p>Main Activities and Responsibilities:</p><ul><li>Design, implement, and maintain scalable CI/CD pipelines using GitHub Actions, following GitOps methodology with ArgoCD to enable reliable and automated Kubernetes deployments.</li><li>Automate infrastructure provisioning and configuration using Terraform, CloudFormation, and Ansible.</li><li>Manage and optimize AWS infrastructure including networking, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53, with a strong focus on automation, security, and cost optimization.</li><li>Deploy and operate Kubernetes (Amazon EKS) workloads using Helm, Kustomize, and Karpenter, ensuring consistent configuration and efficient cluster autoscaling across environments.</li><li>Implement and maintain monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, and JSM/OpsGenie.</li><li>Support and maintain database and data platform infrastructure (MySQL, PostgreSQL, MongoDB, Redshift), ensuring high availability, performance, monitoring, backup, and disaster recovery.</li><li>Manage edge and application security using Cloudflare and enforce secrets management and IAM governance across environments.</li><li>Investigate production incidents, perform root cause analysis, implement preventive actions, and participate in the on-call escalation rotation to drive continuous service reliability improvements.</li><li>Collaborate with other departments and engineering teams to improve processes, automation, and operational excellence.</li><li>Maintain technical documentation and define and review technical standards for infrastructure and automation.</li><li>Maintain technical documentation and automate operational processes such as backup and disaster recovery.</li></ul><p>Required Skills &amp; Experience:</p><ul><li>5+ years of experience in DevOps, AWS Cloud Engineering, or similar roles.</li><li>Strong experience with CI/CD pipeline design and automation using GitHub Actions, ArgoCD, and GitOps workflows.</li><li>Hands-on experience with AWS services including VPC, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53.</li><li>Proficiency with Infrastructure as Code tools such as Terraform, CloudFormation, or Ansible.</li><li>Experience managing and operating Kubernetes clusters (preferably EKS), deploying applications with Helm or Kustomize, and configuring cluster autoscaling with Karpenter.</li><li>Strong understanding of containerization with Docker.</li><li>Proficiency scripting in Bash and/or Python for automation.</li><li>Experience implementing monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, or similar platforms.</li><li>Solid understanding of Linux and networking concepts.</li><li>Familiarity with Windows Server a plus.</li><li>Experience with incident management, troubleshooting production systems, and root cause analysis.</li><li>Experience with databases and data platforms such as PostgreSQL, MySQL, MongoDB, and Redshift.</li><li>Clear written communication and experience working in distributed teams</li></ul>

<p><h4>Description</h4> <p>Do you want to love what you do at work? Do you want to make a difference, an impact, transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?</p> <p>If yes, then this is the job you're looking for. UXBERT Labs is one of the leading digital and user experience design agencies in the GCC, working with top regional and international brands such as STC, Amazon, Gucci, and more. As part of the Supertech Group—which also includes Hala Yalla, Saudi's number one private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA—we are continuously expanding our innovation footprint.</p> <h4>Responsibilities:</h4> <ul> <li><strong>CI/CD & Automation:</strong> Design, implement, and manage robust CI/CD pipelines for Node.js and React applications using GitHub Actions and Bitbucket Pipelines across development, staging, and production environments.</li> <li><strong>Infrastructure as Code (IaC):</strong> Maintain and scale cloud infrastructure using Terraform or CloudFormation.</li> <li><strong>Containerization & Orchestration:</strong> Containerize applications using Docker and orchestrate using Kubernetes (optional). Excellent experience working on Kubernetes clusters such as GKE or AKS is a plus.</li> <li><strong>Monitoring & Observability:</strong> Monitor system health, security, and performance. Solid experience with New Relic, Datadog, and APM, including setting up APM cadence, alerts, and rules and policies for support and disaster management.</li> <li><strong>Cloud & Networking:</strong> Excellent experience with cloud-based VPC and networking within load balancing and orchestration.</li> <li><strong>Future-Proofing:</strong> Ability to learn fast and understand emerging technologies such as large language models, complex CI/CD setups in the future, including AI machine learning and AI coding.</li> </ul> <h4>Requirements</h4> <ul> <li><strong>Development & Infrastructure:</strong> Strong skills in quickly setting up servers in Node.js, whitelisting IPs, and providing Docker and secure environments for developers, production, and testers.</li> <li><strong>Coding Background:</strong> Seven or more years of DevOps experience across cloud platforms. An engineering background in PHP or a strong programming background is beneficial; solid JavaScript or Python skills are a must.</li> <li><strong>Cloud & Caching Expertise:</strong> Proficiency with both GCP and AWS is required. Must have solid experience with CDNs, CloudFlare, and configuration of complex caching in Redis and more. GCP certification is highly advantageous as Saudi Arabia prefers to work with GCP.</li> <li><strong>Database & Scaling:</strong> Understanding of database setup, high scaling, and high traffic sites both with and without CloudFlare. Experience with complex database optimization, data flow diagrams, and migration.</li> <li><strong>Modern Workflows:</strong> Experience with Vercel for front-end deployment workflows.</li> <li><strong>Environment Familiarity:</strong> Familiarity with Node.js environments, Linux, and monitoring tools.</li> <li><strong>AI Integration:</strong> Engineers must incorporate AI-assisted coding tools such as Claude, Grok, or ChatGPT as part of their daily work.</li> </ul> <h4>Benefits</h4> <ul> <li>Fully remote role (must align with Saudi Arabia working hours).</li> <li>Opportunity to work on high-impact Saudi government and enterprise projects.</li> <li>Collaborative culture with strong design and engineering teams.</li> <li>Competitive salary.</li> <li>Professional development budget for certifications and training.</li> </ul></p><p></p>

<p><h4>Job purpose</h4> <p>Exists to design and develop high-quality SharePoint applications (online or on-premises) to serve the business need. Develop new features and infrastructure development in support of rapidly emerging business and project requirements. Assume leadership of new projects from conceptualization to deployment. Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design. Select and work with the best SDLC model for different digital solutions required from the internal customer. Adhere to best practices and pursue continued learning opportunities.</p> <h4>Key accountability areas</h4> <strong>Deployment:</strong><br> <p>Oversee the SharePoint user access and application deployment.</p> <strong>SharePoint technologies:</strong><br> <p>Maintain and help administer SharePoint 2013 and SharePoint Online, including daily monitoring, troubleshooting, and performance analysis. Perform typical administrative activities such as backup, restore, site creation, and user issue resolution.</p> <strong>Configuration:</strong><br> <p>Configure and maintain document libraries, lists, and WSS site collections and deploy SharePoint at the enterprise level in a distributed environment. Participate in the gathering of requirements and documentation from non-technical business users.</p> <strong>Development:</strong><br> <p>Work with business users to gather requirements, write specifications, and code changes needed to install and support SharePoint customization, changes, and enhancements. Apply industry-standard object-oriented programming best practices and design patterns. Develop, test, and refine the applications to meet stakeholder requirements and establish user interface design. Isolate, diagnose, repair, and resolve software problems.</p> <strong>Design:</strong><br> <p>Create logical and functional software code in a variety of languages, particularly those related to SharePoint. Create functional design documents, translate the business requirements into system requirements, create a prototype of recommended solutions, demo to the users, and implement the solution including new site creation, configuration, and custom workflows.</p> <strong>Coaching and mentoring:</strong><br> <p>Provide the necessary technical guidance and support for junior consultants to ensure the team can produce high-quality technical solutions with a very low defect rate while meeting deadlines. Provide general program management and consulting tasks to support the other areas of the governance team with business planning.</p> <h4>Role accountability</h4> <strong>HR proficiency:</strong><br> <p>Ability to obtain updated soft and technical skills related to the job.</p> <strong>Delivery:</strong><br> <p>Perform the planned activities to meet the operational and development targets as per delivery schedules. Utilize resources effectively to achieve objectives within efficient cost and time. Provide a periodic report detailing the deviation and execution of planned tasks.</p> <strong>Problem-solving:</strong><br> <p>Solve any related problems that arise and escalate any complex operational issues.</p> <strong>Quality:</strong><br> <p>Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</p> <strong>Business process improvements:</strong><br> <p>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <strong>Compliance:</strong><br> <p>Comply with related policies, procedures, and work instructions.</p> <strong>Health, safety, and environment:</strong><br> <p>Ensure compliance with relevant safety, quality, and environmental management procedures and controls within the defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in information technology or any relevant field.</p> <h4>Work experience</h4> <p>4 to 6 years.</p> <h4>Technical / functional competencies</h4> <ul> <li>Applications development standards and procedures</li> <li>Applications knowledge</li> <li>Applications system analysis</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location<br>UNRWA HQ Amman<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>1. Background The Central Support Services Division (CSSD) provides operational and administrative support to UNRWA's programmes, including travel and visa administration services. The Travel and Visa Unit facilitates the processing, management, and record keeping of official travel documentation for UNRWA personnel, ensuring compliance with Agency policies and host government requirements. To strengthen document management and improve the accessibility of travel records, the Travel and Visa Unit is seeking an Intern/Volunteer to support the scanning, organization, and archiving of travel-related documentation. 2. Objective of the Internship The internship offers students or recent graduates an opportunity to gain practical experience in administrative support, records management, and document control within an international organization. The selected intern will assist the Travel and Visa Unit in organizing, digitizing, and maintaining travel documentation, contributing to efficient records management and improved administrative processes. 3. Duties and Responsibilities Under the direct supervision of the Senior Travel and Visa Assistant and head of Admin Services Section, the Intern/Volunteer will: •Support the digital transformation and records management initiatives of the Travel and Visa Unit by organizing, validating, and maintaining electronic information in accordance with established information management standards. • Assist in reviewing operational data and system entries to enhance data quality, reporting accuracy, and management information for decision-making. • Contribute to the development, documentation, and continuous improvement of business processes, Standard Operating Procedures (SOPs), workflows, and operational guidelines. • Support business process automation initiatives by assisting with process mapping, requirements gathering, testing, and documentation of digital solutions. • Provide analytical and coordination support for operational projects, including preparing meeting documentation, recording key decisions, monitoring action points, and supporting implementation activities. • Assist in maintaining operational dashboards, tracking tools, and performance indicators to support effective service delivery and reporting. •Conduct research and benchmarking on administrative best practices, digitalization, and process optimization to support continuous improvement initiatives. • Handle official information with the highest level of professionalism, confidentiality, and integrity. • Perform other projects and operational support assignments related to administrative service improvement as assigned by the supervisor 4. Supervision and Performance Evaluation The Intern/Volunteer will work with Head of Administrative Services Section under the direct supervision of the Senior Travel and Visa Assistant or Travel and Visa Associate, who will provide orientation, guidance, and regular feedback throughout the internship. Performance evaluations will be conducted midway through and at the end of the internship to support learning and professional development._<br> Qualifications/special skills<br>5. Required Qualifications: Education: Applicants must meet one of the following criteria: • Be currently enrolled in a graduate (bachelor’s or equivalent) programme in economics, business administration, logistics, supply chain management, international trade, admin management, international relations, law, political science, computer science, literature and editing, languages or a related field Experience: • Applicants to the UNRWA Internship Program are not required to have professional work experience. However, a field of study that is closely related to the type of internship that you are applying for is required • No prior work experience is required • Previous coursework, internships, or project work related to facilities management, logistics, or property administration is desirable • Fluency in English - written and spoken is required • Writing skills<br> Languages<br>Excellent written and spoken English and Arabic are required<br> Additional Information<br>Competencies: • Analytical thinking and problem-solving • Excellent communication and interpersonal skills • High proficiency in Microsoft Office tools (Word, Excel, PowerPoint) • Attention to detail and ability to manage multiple tasks • Demonstrated organizational and coordination abilities 6. Duration and Working Conditions This is a full-time internship for 6 months, based in Amman 7. Intern Benefits • Opportunity to contribute to impactful initiatives at UNRWA • Certificate of volunteering and/or professional reference letter upon completion • Inclusion of work in a professional portfolio • Collaboration with a diverse, mission-oriented team 8. Additional Information • This is an unpaid internship. Interns are responsible for all associated costs, including travel, visas, accommodation, and insurance • Interns must provide proof of valid medical and accident insurance prior to commencing the internship • The internship does not carry any expectation of employment with UNRWA • Interns are considered complementary personnel with non-staff status<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.<br>Founded by Jeff Bezos, the Amazon.com website started in 1995 as a place to buy books because of the unique customer experience the Web could offer book lovers. Bezos believed that only the Internet could offer customers the convenience of browsing a selection of millions of book titles in a single sitting. During the first 30 days of business, Amazon fulfilled orders for customers in 50 states and 45 countries - all shipped from his Seattle-area garage.<br>Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.<br>Key job responsibilities<br>As a Senior Compliance Associate, your responsibility is reviewing the latest product information as per Standard Operations Procedures (SOP) and cross-checking it against the relevant regulatory documentation. Using various Amazon-specific tools and systems you classify the products to ensure they meet the necessary compliance requirements for availability on Amazon. Throughout the day, you work closely with your manager and the Process Experts and address any deviations from standard SOPs, seeking their guidance when necessary. You maintain detailed records of your assigned tasks and utilize standardized reports to prioritize your work, ensuring you meet Quality, Productivity and Service Level Agreement targets. You may identify opportunities for improvement and collaborate with partner teams to explore ways to reduce manual effort, such as automating reports using Excel queries. You share feedback on the team's SOPs, contributing to the ongoing refinement of the operational processes. You participate in knowledge-sharing sessions, contributing with your expertise and learnings. As a mentor, you may support peers by answering their queries and providing process-level training. <br>Required Skills:<br>• Ability to use Microsoft Excel tool as per role requirements (filtering and sorting in data sets, cell referencing, pivot tables, data validation, etc.)<br>• Basic understanding of SQL, can self-service defined queries and make simple changes to retrieve data from a database<br>• Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions<br>• Attention to detail and ability to analyze and identify patterns across data sets and information<br>• Problem-solving skills, with the ability to find solutions through logic, intuition, creativity, and design thinking<br>• Commitment to investigation, research, and diving deep to seek facts<br>• Ability to understand, interpret, critique, analyses and communicate data<br>About the team<br>The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development. <br>- Bachelor's degree<br>- Experience with Microsoft Office products and applications<br>- English B2+ (or equivalent) proficiency in verbal and written communication<br>- Dutch B1+ (or equivalent) proficiency in verbal and written communication<br>- Knowledge of consumer product compliance processes and regulations<br>- Experience in regulatory compliance management with government agencies<br>- Experience in designing and implementing custom reporting systems using automation tools<br>- Experience with data analysis in a variety of quantitative fields and experience building data and decision support systems<br>- 2+ year work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, payment processing, IT services, human resources, quality assurance<br>- Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or corporate role<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<p>A QC Lead is a hands-on quality control professional who personally executes and oversees both manual and automation testing activities to ensure that delivered products and services meet established quality standards. The QC Lead writes and runs test cases, builds and maintains automation frameworks, owns the delivery of all testing artifacts, and is directly accountable for the UAT success of each project. This is a full-time position reporting to the Quality Manager. Ideal candidates are strong technical practitioners who lead by example, enjoy solving problems first-hand, and thrive in fast-paced, collaborative environments</p><p>Daily and Monthly Responsibilities</p><ul><li>Hands-on experience to design, write, and execute manual test cases, test scenarios, and test scripts covering functional, regression, integration, and end-to-end testing.</li><li>Perform hands-on exploratory, smoke, and sanity testing to validate builds before release.</li><li>Architect, develop, and maintain automated test frameworks and scripts, and personally run automated test suites as part of daily testing cycles.</li><li>Write and review automation code, continuously enhancing test coverage and integrating automated tests into CI/CD pipelines.</li><li>Develop, maintain, and enhance the test automation infrastructure to improve efficiency and reliability.</li><li>Prepare, maintain, and deliver all testing artifacts for each delivered project, including test plans, test cases, test data, traceability matrices, test execution reports, defect reports, and test summary reports.</li><li>Own and drive User Acceptance Testing (UAT) end-to-end plan UAT cycles, prepare UAT test cases and environments, coordinate with stakeholders, execute UAT scenarios, and be directly responsible for the UAT success of the project.</li><li>Execute and report on planned tests, log and manage defects with clear reproduction steps, and regress software fixes for new and existing products.</li><li>Identify root causes of quality problems through hands-on investigation and coordinate corrective actions with development teams.</li><li>Assist development teams with replicating, debugging, and resolving defects by personally reproducing issues in test environments.</li><li>Perform hands-on business requirements review and verification to ensure testability, completeness, and adequate test coverage.</li><li>Participate actively in all phases of the software development lifecycle, from requirements analysis through test planning, execution, and sign-off.</li><li>Lead the QC team by example set quality benchmarks, assign tasks, and guide the team while remaining actively involved in day-to-day testing work.</li><li>Mentor and train junior, mid-level, and senior QC engineers on manual testing techniques, automation tools, policies, and procedures.</li><li>Work collaboratively with development and business groups to complete testing and ensure seamless product delivery.</li><li>Develop and implement quality standards, audit functionality, establish testing templates, monitor outcomes against success measures, and provide detailed status reports.</li><li>Identify areas for quality and process improvement and implement plans to support positive outcomes for the business and customers.</li><li>Coordinate with internal and external stakeholders regarding quality status, test outcomes, and project readiness.</li><li>Assist with performance evaluations as needed.</li><li>Perform other duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent education and work experience.</li><li>8+ years of hands-on experience in software quality control/testing, with at least 3 4 years in a lead or supervisory role.</li><li>5+ years of hands-on experience in manual testing (functional, regression, integration, end-to-end).</li><li>2+ years of hands-on experience in test automation (framework development, scripting, CI/CD integration).</li><li>Professional certification such as ISTQB-CTFL or ISTQB-CTAL.</li><li>Proven hands-on experience executing both manual testing (functional, regression, integration, end-to-end) and test automation (framework development, scripting, CI/CD integration).</li><li>Proficiency in test automation tools and frameworks (e.g., Selenium, Cypress, Appium, TestNG, JUnit, or similar) with the ability to write, debug, and maintain automation code.</li><li>Proficiency in at least one programming or scripting language (e.g., Java, Python, JavaScript).</li><li>Demonstrated experience preparing and delivering complete testing artifacts (test plans, test cases, traceability matrices, defect reports, test summary reports).</li><li>Track record of owning UAT cycles and driving them to successful completion.</li><li>Strong problem-solving skills with the ability to personally identify bugs, analyse root causes, and drive resolution.</li><li>In-depth knowledge of testing methodologies, phases, and approaches, including functional, regression, integration, performance, and end-to-end testing.</li><li>Strong teamwork and communication skills, with the ability to collaborate effectively with QC, development, and business groups.</li><li>Ability to multi-task, triage issues, react well to changes, and work independently or in a team setting in a fast-paced environment.</li><li>Excellent command of written and spoken English.</li></ul>

<p><h4>Description</h4> <p>Manual & automation QA engineer</p> <p>We're looking for a skilled QA engineer who's equally comfortable crafting detailed test plans by hand and building robust automation frameworks. You'll ensure that every feature we ship meets the highest quality bar — including our growing suite of AI-powered capabilities.</p> <h4>Our stack</h4> <p><strong>Test automation:</strong> Playwright / Cypress<br> <strong>Unit & integration:</strong> Jest / Pytest<br> <strong>API testing:</strong> REST & GraphQL<br> <strong>Database:</strong> PostgreSQL<br> <strong>DevOps:</strong> CI/CD pipelines, GitHub Actions, AWS<br> <strong>AI:</strong> AI agents / LLMs (non-deterministic testing)</p> <h4>What you'll do</h4> <ul> <li>Design, write, and maintain manual test plans and test cases for features across the full product</li> <li>Build and scale automation frameworks for regression, integration, and end-to-end testing</li> <li>Test AI-powered features including LLM outputs, agent behavior, and model responses for accuracy, safety, and consistency</li> <li>Collaborate closely with developers and product managers to shift QA left in the development lifecycle</li> <li>Define and track quality metrics, identify risk areas, and surface issues early before they reach production</li> <li>Develop evaluation strategies for non-deterministic systems — including prompt variation testing and output validation pipelines</li> <li>Participate in sprint planning and retrospectives as the quality voice on the team</li> </ul> <h4>What we're looking for</h4> <ul> <li>2+ years of professional experience in software quality assurance, covering both manual and automation testing</li> <li>Hands-on experience testing AI agents, LLM-powered features, or ML models — understanding their non-deterministic nature is a must</li> <li>Proficiency in at least one modern automation framework (Playwright, Cypress, Selenium, or equivalent)</li> <li>Strong API testing skills using tools like Postman, REST Assured, or similar</li> <li>Experience working in agile environments with CI/CD pipelines and integrated test gates</li> <li>A methodical, curious mindset — you find edge cases others miss, and you document everything clearly</li> <li>Solid communication skills to write clear bug reports, test documentation, and quality summaries</li> </ul> <h4>Bonus points if you…</h4> <ul> <li>Have experience evaluating agentic workflows, multi-step reasoning chains, or RAG pipelines</li> <li>Have worked with LLM evaluation frameworks like RAGAS, LangSmith, or Promptfoo</li> <li>Use AI coding tools like Cursor or Claude in your daily QA workflow — we actively encourage it</li> <li>Have built custom eval harnesses or synthetic test data generators using LLMs</li> </ul> <h4>AI-first culture</h4> <p>We don't just build AI — we test it rigorously. Our QA engineers use Cursor and Claude to move faster, write better test cases, and automate the repetitive work. If you're already approaching quality assurance with AI tools in hand, you'll feel right at home.</p></p><p></p>

<p><h4>Description</h4> <p>Manual & automation QA engineer</p> <p>We're looking for a skilled QA engineer who's equally comfortable crafting detailed test plans by hand and building robust automation frameworks. You'll ensure that every feature we ship meets the highest quality bar — including our growing suite of AI-powered capabilities.</p> <h4>Our stack</h4> <p><strong>Test automation:</strong> Playwright / Cypress<br> <strong>Unit & integration:</strong> Jest / Pytest<br> <strong>API testing:</strong> REST & GraphQL<br> <strong>Database:</strong> PostgreSQL<br> <strong>DevOps:</strong> CI/CD pipelines, GitHub Actions, AWS<br> <strong>AI:</strong> AI agents / LLMs (non-deterministic testing)</p> <h4>What you'll do</h4> <ul> <li>Design, write, and maintain manual test plans and test cases for features across the full product</li> <li>Build and scale automation frameworks for regression, integration, and end-to-end testing</li> <li>Test AI-powered features including LLM outputs, agent behavior, and model responses for accuracy, safety, and consistency</li> <li>Collaborate closely with developers and product managers to shift QA left in the development lifecycle</li> <li>Define and track quality metrics, identify risk areas, and surface issues early before they reach production</li> <li>Develop evaluation strategies for non-deterministic systems — including prompt variation testing and output validation pipelines</li> <li>Participate in sprint planning and retrospectives as the quality voice on the team</li> </ul> <h4>What we're looking for</h4> <ul> <li>2+ years of professional experience in software quality assurance, covering both manual and automation testing</li> <li>Hands-on experience testing AI agents, LLM-powered features, or ML models — understanding their non-deterministic nature is a must</li> <li>Proficiency in at least one modern automation framework (Playwright, Cypress, Selenium, or equivalent)</li> <li>Strong API testing skills using tools like Postman, REST Assured, or similar</li> <li>Experience working in agile environments with CI/CD pipelines and integrated test gates</li> <li>A methodical, curious mindset — you find edge cases others miss, and you document everything clearly</li> <li>Solid communication skills to write clear bug reports, test documentation, and quality summaries</li> </ul> <h4>Bonus points if you…</h4> <ul> <li>Have experience evaluating agentic workflows, multi-step reasoning chains, or RAG pipelines</li> <li>Have worked with LLM evaluation frameworks like RAGAS, LangSmith, or Promptfoo</li> <li>Use AI coding tools like Cursor or Claude in your daily QA workflow — we actively encourage it</li> <li>Have built custom eval harnesses or synthetic test data generators using LLMs</li> </ul> <h4>AI-first culture</h4> <p>We don't just build AI — we test it rigorously. Our QA engineers use Cursor and Claude to move faster, write better test cases, and automate the repetitive work. If you're already approaching quality assurance with AI tools in hand, you'll feel right at home.</p></p><p></p>

<p>This consultant will be paid on a 50% P4 Level according to the following schedule of Deliverables and Timelines:</p><ul><li>Deliverable 1 / End of Month 1 - First Draft: 2026/2027 Class Formation Draft 2026/2027 Class Formation Guidelines/Framework including: planning assumptions, enrolment projections, draft class section tables, and staffing allocation model, for review by HQA and Field teams.</li><li>Deliverable 2 / End of Month 2 - Technical Assessment Report: Technical assessment of the progress achieved in automating the class formation process, including: inventory of current tools, gap analysis of remaining manual processes, identified risks and constraints, and key recommendations for next steps.</li><li>Deliverable 3 / End of Month 3 - Final Report with Next Steps &amp; Roadmap: Final document incorporating stakeholder feedback from Deliverables 2 and 3, including: executive summary, agreed next steps, and a practical time-bound roadmap for completing and institutionalising the automated class formation process.</li></ul><p>Work Location: Remote/Home based</p><p>Expected duration: 3 Months</p><p>UNRWA provides free, quality basic education to over 500,000 Palestine refugee students across Jordan, Lebanon, Syria, the West Bank, and the Gaza Strip. The Education Department at HQ Amman (HQA) leads strategic planning, policy development, and technical support to five Field offices. A central pillar of annual education operations is the class formation (school mapping) process, which determines the number and composition of class sections, the allocation of teaching staff, and the optimal use of school space across all Fields. This process is currently supported by a suite of Excel-based tools and partial automation, with ongoing efforts to fully systematise and digitalise the workflow. UNRWA seeks an experienced Educational Planner to support the preparation of the 2026/2027 class formation cycle, conduct a technical assessment of the automation progress achieved to date, and produce a clear roadmap of next steps to complete and institutionalise the automated process. Under the direct supervision of the Deputy Director of Education Programme, the consultant will undertake the following tasks:</p><p><strong>First Draft of the 2026/2027 Class Formation</strong></p><ul><li>Review existing class formation methodologies, norms, standards, and planning parameters applied across the five Fields.</li><li>Consult with relevant HQ and Field education planning staff to consolidate and review lessons learned from the 2025/2026 class formation cycle.</li><li>Analyse enrolment projections, staffing ratios, space utilisation data, and applicable policy assumptions.</li><li>Produce the first draft of the 2026/2027 Class Formation Guidelines/Framework, including planning assumptions, draft class section tables, and staffing projections.</li></ul><p><strong>Technical Assessment of Class Formation Automation</strong></p><ul><li>Review existing automation tools, algorithms, databases, and workflows (including Excel-based models and any digital systems) currently used in the class formation process.</li><li>Assess the degree of automation achieved to date across the class formation lifecycle (data input, calculation, validation, output generation, and dissemination).</li><li>Identify remaining manual processes, bottlenecks, data quality risks, and governance gaps.</li><li>Evaluate technical and operational requirements for scaling and sustaining a fully automated class formation process.</li><li>Document findings, strengths, constraints, and opportunities in a structured technical assessment report.</li></ul><p><strong>Final Document with Recommended Next Steps</strong></p><ul><li>Facilitate consultation with HQA Education Planning team and relevant Field focal points to validate findings and recommendations.</li><li>Consolidate feedback and define prioritised next steps for completing the automation of the class formation process.</li><li>Develop a practical and time-bound roadmap for the next phase of automation development and institutionalisation.</li><li>Prepare the final report, incorporating all feedback and including an executive summary for senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree (Master's or equivalent) from an accredited institution in Education Planning, Economics of Education, Statistics, Data Analytics, Information Systems, Public Policy, or a related field.</li><li>A Bachelor's degree with significant additional relevant experience may be considered in lieu of a Master's degree.</li><li>Minimum 7 years of relevant professional experience in education planning, school mapping, enrolment management, or education data systems. Including at an international level of which a minimum of 2 continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport, or a national identity number is desirable.</li><li>Demonstrated hands-on experience in class formation, education resource allocation, and/or school mapping processes at system level.</li><li>Proven experience in data analysis and the development or use of planning tools, including advanced Excel modelling and/or automated data systems.</li><li>Experience in EMIS, education databases, or process automation in the education sector.</li><li>Strong analytical skills and capacity to synthesise complex data into clear, actionable recommendations.</li><li>Experience working with UN agencies, international organisations, or refugee education systems is desirable.</li><li>Familiarity with UNRWA's education system, class formation process, or EMIS is desirable.</li><li>Experience with automation tools, scripting, or digital planning system development is desirable.</li><li>Knowledge of education planning in conflict-affected or resource-constrained contexts is desirable.</li><li>Excellent written communication skills in English, including the ability to produce concise technical reports and guidelines.</li></ul>

<p><h4>Job purpose</h4> <p>As a senior DevOps engineer, you will own the design, reliability, and scalability of our cloud-based production systems. You will lead the architecture, automation, and operation of our Azure/AWS infrastructure, drive security, performance, and cost efficiency across our platforms, and set DevOps standards and best practices for the team. You will act as a technical authority on cloud operations, mentor junior engineers, and partner with engineering leadership to shape the platform roadmap.</p> <h4>Duties & responsibilities</h4> <h4>Cloud system operations</h4> <ul> <li>Lead the design, deployment, and operation of Azure/AWS cloud-based production systems.</li> <li>Own system performance, incident response, and root-cause analysis across production applications.</li> <li>Define release engineering and pre-production validation standards to ensure system quality and functionality.</li> <li>Architect and enforce backup, disaster recovery, and cost optimization (FinOps) strategies across cloud environments.</li> <li>Lead container orchestration and workload management on AKS/Kubernetes clusters, including upgrades, scaling, and hardening.</li> </ul> <h4>Automation and scripting</h4> <ul> <li>Design and maintain enterprise-grade automation frameworks for operational and platform processes.</li> <li>Build reusable tooling and scripts (e.g., Python, Bash, PowerShell) for automation, observability, and incident response.</li> <li>Lead GitOps adoption and continuous-delivery practices using ArgoCD or Flux.</li> </ul> <h4>Security and compliance</h4> <ul> <li>Define and enforce cloud security best practices, IAM policies, and secrets management across environments.</li> <li>Establish and maintain security protocols and compliance posture (e.g., ISO 27001, SOC 2 controls relevant to infrastructure).</li> </ul> <h4>Monitoring and metrics</h4> <ul> <li>Architect and operate observability platforms (metrics, logging, tracing) across Azure/AWS, defining SLOs, SLIs, and alerting strategy.</li> <li>Drive operational excellence by analyzing reliability metrics and leading post-incident reviews and improvement initiatives.</li> </ul> <h4>Research and evaluation</h4> <ul> <li>Evaluate and recommend emerging technologies, tools, and architectural patterns for adoption.</li> <li>Lead vendor and product evaluations, including proofs-of-concept and total-cost-of-ownership analysis.</li> </ul> <h4>Communication and collaboration</h4> <ul> <li>Mentor junior and mid-level DevOps engineers through code reviews, pairing, and technical guidance.</li> <li>Partner with engineering, security, and product stakeholders to define technical requirements and influence platform direction.</li> <li>Communicate effectively with executive and technical audiences on cloud strategy, risk, and roadmap.</li> </ul> <h4>Education, experience & qualifications</h4> <ul> <li>Bachelor’s degree in computer science, information systems, or a related field.</li> <li>6+ years of hands-on experience in DevOps, cloud engineering, or SRE roles, including 3+ years with primary focus on Microsoft Azure (required).</li> <li>Expert-level Kubernetes administration, including cluster lifecycle management, upgrades, networking, and security hardening.</li> <li>Production experience operating Azure Kubernetes Service (AKS) at scale.</li> <li>Strong experience designing and maintaining infrastructure as code with Terraform, including module design and state management.</li> <li>Deep experience designing and operating CI/CD pipelines (e.g., GitHub Actions, Azure DevOps, GitLab CI).</li> <li>Hands-on experience with observability stacks (Prometheus, Grafana, Azure Monitor, ELK, or similar), including dashboard and alert design.</li> <li>Strong Linux system administration knowledge.</li> <li>Experience working with GitOps tools such as ArgoCD or Flux.</li> <li>Working knowledge of database administration in production (backups, performance tuning, HA/DR, and troubleshooting).</li> <li>Strong scripting and automation skills in Python, Bash, and/or PowerShell.</li> <li>Strong analytical and problem-solving abilities.</li> <li>Ability to collaborate effectively within cross-functional teams.</li> <li>Clear and precise documentation and communication skills.</li> <li>Fluency in both English and Arabic (spoken and written).</li> </ul> <h4>Behavioral competencies</h4> <ul> <li>Initiative</li> <li>Problem solving</li> <li>Team oriented</li> <li>Adaptability</li> <li>Ability to work under pressure</li> </ul> <h4>Technical competencies</h4> <ul> <li>Cloud computing fundamentals</li> <li>Linux operating systems</li> <li>Networking protocols and topologies</li> <li>Scripting and automation</li> <li>Monitoring and logging tools</li> <li>Security best practices</li> <li>System troubleshooting</li> <li>Backup and disaster recovery concepts</li> <li>Container orchestration (AKS / Kubernetes)</li> <li>GitOps (ArgoCD, Flux)</li> <li>Database administration</li> </ul></p><p></p>

<p><h4>Job purpose</h4> <p>As a senior DevOps engineer, you will own the design, reliability, and scalability of our cloud-based production systems. You will lead the architecture, automation, and operation of our Azure/AWS infrastructure, drive security, performance, and cost efficiency across our platforms, and set DevOps standards and best practices for the team. You will act as a technical authority on cloud operations, mentor junior engineers, and partner with engineering leadership to shape the platform roadmap.</p> <h4>Duties & responsibilities</h4> <h4>Cloud system operations</h4> <ul> <li>Lead the design, deployment, and operation of Azure/AWS cloud-based production systems.</li> <li>Own system performance, incident response, and root-cause analysis across production applications.</li> <li>Define release engineering and pre-production validation standards to ensure system quality and functionality.</li> <li>Architect and enforce backup, disaster recovery, and cost optimization (FinOps) strategies across cloud environments.</li> <li>Lead container orchestration and workload management on AKS/Kubernetes clusters, including upgrades, scaling, and hardening.</li> </ul> <h4>Automation and scripting</h4> <ul> <li>Design and maintain enterprise-grade automation frameworks for operational and platform processes.</li> <li>Build reusable tooling and scripts (e.g., Python, Bash, PowerShell) for automation, observability, and incident response.</li> <li>Lead GitOps adoption and continuous-delivery practices using ArgoCD or Flux.</li> </ul> <h4>Security and compliance</h4> <ul> <li>Define and enforce cloud security best practices, IAM policies, and secrets management across environments.</li> <li>Establish and maintain security protocols and compliance posture (e.g., ISO 27001, SOC 2 controls relevant to infrastructure).</li> </ul> <h4>Monitoring and metrics</h4> <ul> <li>Architect and operate observability platforms (metrics, logging, tracing) across Azure/AWS, defining SLOs, SLIs, and alerting strategy.</li> <li>Drive operational excellence by analyzing reliability metrics and leading post-incident reviews and improvement initiatives.</li> </ul> <h4>Research and evaluation</h4> <ul> <li>Evaluate and recommend emerging technologies, tools, and architectural patterns for adoption.</li> <li>Lead vendor and product evaluations, including proofs-of-concept and total-cost-of-ownership analysis.</li> </ul> <h4>Communication and collaboration</h4> <ul> <li>Mentor junior and mid-level DevOps engineers through code reviews, pairing, and technical guidance.</li> <li>Partner with engineering, security, and product stakeholders to define technical requirements and influence platform direction.</li> <li>Communicate effectively with executive and technical audiences on cloud strategy, risk, and roadmap.</li> </ul> <h4>Education, experience & qualifications</h4> <ul> <li>Bachelor’s degree in computer science, information systems, or a related field.</li> <li>6+ years of hands-on experience in DevOps, cloud engineering, or SRE roles, including 3+ years with primary focus on Microsoft Azure (required).</li> <li>Expert-level Kubernetes administration, including cluster lifecycle management, upgrades, networking, and security hardening.</li> <li>Production experience operating Azure Kubernetes Service (AKS) at scale.</li> <li>Strong experience designing and maintaining infrastructure as code with Terraform, including module design and state management.</li> <li>Deep experience designing and operating CI/CD pipelines (e.g., GitHub Actions, Azure DevOps, GitLab CI).</li> <li>Hands-on experience with observability stacks (Prometheus, Grafana, Azure Monitor, ELK, or similar), including dashboard and alert design.</li> <li>Strong Linux system administration knowledge.</li> <li>Experience working with GitOps tools such as ArgoCD or Flux.</li> <li>Working knowledge of database administration in production (backups, performance tuning, HA/DR, and troubleshooting).</li> <li>Strong scripting and automation skills in Python, Bash, and/or PowerShell.</li> <li>Strong analytical and problem-solving abilities.</li> <li>Ability to collaborate effectively within cross-functional teams.</li> <li>Clear and precise documentation and communication skills.</li> <li>Fluency in both English and Arabic (spoken and written).</li> </ul> <h4>Behavioral competencies</h4> <ul> <li>Initiative</li> <li>Problem solving</li> <li>Team oriented</li> <li>Adaptability</li> <li>Ability to work under pressure</li> </ul> <h4>Technical competencies</h4> <ul> <li>Cloud computing fundamentals</li> <li>Linux operating systems</li> <li>Networking protocols and topologies</li> <li>Scripting and automation</li> <li>Monitoring and logging tools</li> <li>Security best practices</li> <li>System troubleshooting</li> <li>Backup and disaster recovery concepts</li> <li>Container orchestration (AKS / Kubernetes)</li> <li>GitOps (ArgoCD, Flux)</li> <li>Database administration</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br> <p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br> <p><strong><span>Hashtag:</span></strong><span> #LI-AA2</span></p><br> <p><strong><span>About Us :</span></strong></p><br> <p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&amp;D hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.&nbsp; </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <strong>Specialist, Finance </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <ul> <li><span>Has the responsibility of (1) monthly-closing tasks, (2) general ledger journal entries and (3) account reconciliations.</span></li> <li><span>Assist in preparation of the monthly financial reporting package and supplemental schedules for reporting to Corporate (including the SAP BPC consolidation and review of the reporting package to Hikma Corporate).</span></li> <li><span>Assist in financial planning and budgeting for HPIL company and its affiliates.</span></li> <li><span>Collaborate with business partners for purposes of analysing income statement fluctuations on a monthly basis and report on variances.</span></li> <li><span>Ownership of maintaining and enhancing Hikma’s documentation of internal processes and controls.</span></li> <li><span>Help and coordinate requests with internal and external auditors.</span></li> <li><span>Maintain a questioning mindset to analytically review and challenge the accuracy of support for journal entries and account balances.</span></li> <li><span>Reviews accounting policies and procedures and, as needed, recommends process improvements (including automation and operational efficiencies). </span></li> <li><span>Other special projects as assigned</span></li> </ul> <p><strong><span>Qualifications:</span></strong></p><br> <p><span>We are looking for candidates whose experience and skills align closely with the </span><span>qualifications outlined below:</span></p><br> <ul> <li><span>Minimum: Bachelor's degree or equivalent in Accounting/Finance or similar field.</span></li> <li><span>Preferred: Professional Certificates</span></li> <li><span>At least 5-7 years’ experience in accounting or other relevant practice experience.</span></li> </ul> <p><strong><span>Skills:</span></strong></p><br> <ul> <li><span>Fluent/Excellent in English (written and spoken).</span></li> <li><span>Qualified candidates should have experience working with an ERP system, preferably SAP/SAP BPC.</span></li> <li><span>Strong presentation and interpersonal skills and an effective cross functional communicator.</span></li> <li><span>Ability to contribute ideas to address business issues.</span></li> <li><span>Intermediate to advanced knowledge of MS Excel, and PowerPoint, especially the integration with other MS products</span></li> <li><span>Self-starter with the ability to take the initiative, guide, and influence others toward goal achievement</span></li> <li><span>Collaborative working style, ability to foster effective working relationships within a team environment.</span></li> <li><span>Ability to organize and work with large amounts of complex information</span></li> <li><span>Working knowledge of internal control concepts</span></li> <li><span>Process oriented, data driven, and exceptionally well organized and detailed </span></li> <li><span>Experience in pharmaceutical industry preferred.</span></li> <li><span>Experience in various roles in the accounting and finance functions (GL/AR/AP/Fixed assets).</span></li> </ul> <p><strong><span>Learn more about Hikma in Jordan </span></strong><strong><span>hikma-jordan-factsheet-aug-2025-en.pdf</span></strong></p><br> </div>

<p>As a Senior Quality Engineer at Aspire, you will develop and execute exploratory and automated tests to ensure product quality. You will be an integral part of our companyu2019s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs while being cost-effective.</p><h4><b><br></b></h4><h4><b>What you'll do</b></h4><ul><li>Review and comprehend User Stories for the assigned projects and send any questions or required clarifications directly to the client.</li><li>Ensure the full understanding of the requirements among the testing team.</li><li>Develop and maintain high-level test cases and scenarios.</li><li>Ensure timely testing for each build as required by the client.</li><li>Provide status reports to the client as required.</li><li>Develop the production release testing plan and manage the testing on the day of the production release.</li><li>Identify suitable test scenarios for automation and develop, execute, and maintain automated test cases using Tricentis Tosca.</li><li>Contribute to the continuous improvement and maintenance of the test automation framework and automated test suites.</li><li>Analyze automation results, investigate failures, and report and track defects as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><h4><b>What you'll need</b></h4><ul><li>Bacheloru2019s Degree in Computer Science or a similar field.</li><li>Minimum of 4 years of experience in software testing, including hands-on experience in Web and Mobile testing.</li><li>Extensive experience in Web and Mobile testing.</li><li>Strong expertise in API testing and validating API responses.</li><li>Experience in Database testing.</li><li>Hands-on experience in test automation using Tricentis Tosca.</li><li>Experience in designing, developing, executing, and maintaining automated test cases.</li><li>Ability to understand and analyze complex software requirements and specifications.</li><li>Experience with Agile/Scrum methodologies and defect management tools such as Jira is a plus.</li><li>Awareness or knowledge of IT security best practices as defined by ISO/SOC or similar standards.</li></ul>

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also, Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.</p> <h4>The job in a nutshell</h4> <p>The Group Head of Accounting owns the integrity, accuracy, and timeliness of the group's financial records across a multinational, multi-entity SaaS and FinTech business. The role supports group consolidation, IFRS-compliant financial reporting, and the external audit process. Based in Amman, it provides dedicated support to the group's operations in KSA while overseeing accounting across all entities. It combines deep technical accounting expertise — particularly around subscription revenue, financial instruments, intercompany and transfer pricing complexity — with the leadership to standardize processes and build a high-performing finance function across multiple jurisdictions and currencies.</p> <h4>What will you do?</h4> <p><strong>Group consolidation & financial reporting</strong></p> <ul> <li>Support the monthly, quarterly, and annual consolidation of all group entities, including intercompany eliminations, multi-currency translation, and minority interests.</li> <li>Oversee intercompany transactions and transfer pricing arrangements, ensuring correct accounting treatment and supporting documentation across jurisdictions.</li> <li>Produce accurate, timely consolidated financial statements in full compliance with IFRS.</li> <li>Maintain the group reporting calendar and drive a faster, more reliable close.</li> <li>Bridge local GAAP/statutory results to group IFRS reporting where entities report under differing standards.</li> </ul> <p><strong>Technical accounting (IFRS)</strong></p> <ul> <li>Act as the group's technical accounting authority on IFRS application and policy.</li> <li>Own revenue recognition under IFRS 15 for subscription, usage-based, and multi-element SaaS contracts, including deferred revenue and ARR/MRR reconciliation to the GL.</li> <li>Govern capitalization of internally developed software (IAS 38) and lease accounting (IFRS 16).</li> <li>Maintain a group accounting policy manual and ensure consistent application across entities.</li> </ul> <p><strong>External audit & compliance</strong></p> <ul> <li>Lead the group external audit and coordinate statutory audits across all jurisdictions.</li> <li>Serve as primary liaison with external auditors, managing timeline, deliverables, and resolution of findings.</li> <li>Ensure statutory filing obligations are met on time in every jurisdiction.</li> <li>Strengthen the internal control environment over financial reporting.</li> </ul> <p><strong>Budgeting & reporting</strong></p> <ul> <li>Lead the annual budgeting process and periodic reforecasts across all entities.</li> <li>Deliver insightful monthly management reporting with variance analysis.</li> <li>Track and report key SaaS/FinTech metrics (ARR, MRR, churn, gross margin) in alignment with statutory results.</li> </ul> <p><strong>Process, systems & standardization</strong></p> <ul> <li>Support the adoption of AI and automation across the accounting function, identifying, evaluating, and implementing tools that streamline the close, automate reconciliations and intercompany matching, surface anomalies, and improve the speed and accuracy of reporting.</li> <li>Standardize the chart of accounts, processes, and close procedures across the group.</li> <li>Drive automation and improvement of the ERP/consolidation tooling.</li> <li>Implement scalable controls that support rapid entity growth and new market entry.</li> </ul> <p><strong>Leadership & people</strong></p> <ul> <li>Build, lead, and develop a geographically distributed accounting team.</li> <li>Set performance standards, mentor talent, and foster a culture of accuracy and accountability.</li> </ul> <h4>What we offer you?</h4> <p>We believe you will love working at Foodics!<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p> <h4>What are we looking for?</h4> <ul> <li>Professional accounting qualification (ACA, ACCA, CPA, or equivalent).</li> <li>10+ years of progressive accounting experience, including significant time at group/consolidation level.</li> <li>Proven experience leading group consolidation for a multinational, multi-entity, multi-currency business.</li> <li>Strong, demonstrable IFRS technical expertise, including IFRS 15 revenue recognition.</li> <li>Audit and/or accounting training gained at a Big Four firm.</li> <li>Fluent, business-level English (written and verbal).</li> <li>Track record of leading and developing finance teams.</li> <li>Authoritative command of IFRS and complex consolidation.</li> <li>Strong analytical skills and process orientation.</li> <li>Effective leadership of distributed teams across cultures and time zones.</li> <li>Resilience and reliability under tight close and audit deadlines.</li> </ul> <h4>Who will excel?</h4> <ul> <li>Experience in SaaS, subscription, or FinTech/regulated financial services businesses.</li> <li>Exposure to GCC/MENA reporting and regulatory environments, particularly KSA.</li> <li>Working knowledge of transfer pricing principles, documentation, and intercompany arrangements.</li> <li>Experience leading or supporting an ERP migration or implementation (e.g. Oracle to SAP).</li> <li>Experience scaling finance operations through rapid growth, fundraising, or M&A.</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also, Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.</p> <h4>The job in a nutshell</h4> <p>The Group Head of Accounting owns the integrity, accuracy, and timeliness of the group's financial records across a multinational, multi-entity SaaS and FinTech business. The role supports group consolidation, IFRS-compliant financial reporting, and the external audit process. Based in Amman, it provides dedicated support to the group's operations in KSA while overseeing accounting across all entities. It combines deep technical accounting expertise — particularly around subscription revenue, financial instruments, intercompany and transfer pricing complexity — with the leadership to standardize processes and build a high-performing finance function across multiple jurisdictions and currencies.</p> <h4>What will you do?</h4> <p><strong>Group consolidation & financial reporting</strong></p> <ul> <li>Support the monthly, quarterly, and annual consolidation of all group entities, including intercompany eliminations, multi-currency translation, and minority interests.</li> <li>Oversee intercompany transactions and transfer pricing arrangements, ensuring correct accounting treatment and supporting documentation across jurisdictions.</li> <li>Produce accurate, timely consolidated financial statements in full compliance with IFRS.</li> <li>Maintain the group reporting calendar and drive a faster, more reliable close.</li> <li>Bridge local GAAP/statutory results to group IFRS reporting where entities report under differing standards.</li> </ul> <p><strong>Technical accounting (IFRS)</strong></p> <ul> <li>Act as the group's technical accounting authority on IFRS application and policy.</li> <li>Own revenue recognition under IFRS 15 for subscription, usage-based, and multi-element SaaS contracts, including deferred revenue and ARR/MRR reconciliation to the GL.</li> <li>Govern capitalization of internally developed software (IAS 38) and lease accounting (IFRS 16).</li> <li>Maintain a group accounting policy manual and ensure consistent application across entities.</li> </ul> <p><strong>External audit & compliance</strong></p> <ul> <li>Lead the group external audit and coordinate statutory audits across all jurisdictions.</li> <li>Serve as primary liaison with external auditors, managing timeline, deliverables, and resolution of findings.</li> <li>Ensure statutory filing obligations are met on time in every jurisdiction.</li> <li>Strengthen the internal control environment over financial reporting.</li> </ul> <p><strong>Budgeting & reporting</strong></p> <ul> <li>Lead the annual budgeting process and periodic reforecasts across all entities.</li> <li>Deliver insightful monthly management reporting with variance analysis.</li> <li>Track and report key SaaS/FinTech metrics (ARR, MRR, churn, gross margin) in alignment with statutory results.</li> </ul> <p><strong>Process, systems & standardization</strong></p> <ul> <li>Support the adoption of AI and automation across the accounting function, identifying, evaluating, and implementing tools that streamline the close, automate reconciliations and intercompany matching, surface anomalies, and improve the speed and accuracy of reporting.</li> <li>Standardize the chart of accounts, processes, and close procedures across the group.</li> <li>Drive automation and improvement of the ERP/consolidation tooling.</li> <li>Implement scalable controls that support rapid entity growth and new market entry.</li> </ul> <p><strong>Leadership & people</strong></p> <ul> <li>Build, lead, and develop a geographically distributed accounting team.</li> <li>Set performance standards, mentor talent, and foster a culture of accuracy and accountability.</li> </ul> <h4>What we offer you?</h4> <p>We believe you will love working at Foodics!<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p> <h4>What are we looking for?</h4> <ul> <li>Professional accounting qualification (ACA, ACCA, CPA, or equivalent).</li> <li>10+ years of progressive accounting experience, including significant time at group/consolidation level.</li> <li>Proven experience leading group consolidation for a multinational, multi-entity, multi-currency business.</li> <li>Strong, demonstrable IFRS technical expertise, including IFRS 15 revenue recognition.</li> <li>Audit and/or accounting training gained at a Big Four firm.</li> <li>Fluent, business-level English (written and verbal).</li> <li>Track record of leading and developing finance teams.</li> <li>Authoritative command of IFRS and complex consolidation.</li> <li>Strong analytical skills and process orientation.</li> <li>Effective leadership of distributed teams across cultures and time zones.</li> <li>Resilience and reliability under tight close and audit deadlines.</li> </ul> <h4>Who will excel?</h4> <ul> <li>Experience in SaaS, subscription, or FinTech/regulated financial services businesses.</li> <li>Exposure to GCC/MENA reporting and regulatory environments, particularly KSA.</li> <li>Working knowledge of transfer pricing principles, documentation, and intercompany arrangements.</li> <li>Experience leading or supporting an ERP migration or implementation (e.g. Oracle to SAP).</li> <li>Experience scaling finance operations through rapid growth, fundraising, or M&A.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b><span><u>About the Job</u></span><span>​</span></b><br><span>As a </span><b><span>Senior Quality Engineer</span></b><span> at Aspire, you will develop and execute exploratory and automated tests to ensure product quality. You will be an integral part of our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs while being cost-effective.</span><br><br><span>​</span><br><br><span><span><u>What you'll do</u></span></span><br></span><ul><li><span>Review and comprehend User Stories for the assigned projects and send any questions or required clarifications directly to the client.</span><br></li><li><span>Ensure the full understanding of the requirements among the testing team.</span><br></li><li><span>Develop and maintain high-level test cases and scenarios.</span><br></li><li><span>Ensure timely testing for each build as required by the client.</span><br></li><li><span>Provide status reports to the client as required.</span><br></li><li><span>Develop the production release testing plan and manage the testing on the day of the production release.</span><br></li><li><span>Identify suitable test scenarios for automation and develop, execute, and maintain automated test cases using Tricentis Tosca.</span><br></li><li><span>Contribute to the continuous improvement and maintenance of the test automation framework and automated test suites.</span><br></li><li><span>Analyze automation results, investigate failures, and report and track defects as required.</span><br></li></ul><span><span><u>What you'll need</u></span></span><br><ul><li><span>Bachelor’s Degree in Computer Science or a similar field.</span><br></li><li><span>Minimum of 4 years of experience in software testing, including hands-on experience in Web and Mobile testing.</span><br></li><li><span>Extensive experience in Web and Mobile testing.</span><br></li><li><span>Strong expertise in API testing and validating API responses.</span><br></li><li><span>Experience in Database testing.</span><br></li><li><span>Hands-on experience in test automation using Tricentis Tosca.</span><br></li><li><span>Experience in designing, developing, executing, and maintaining automated test cases.</span><br></li><li><span>Ability to understand and analyze complex software requirements and specifications.</span><br></li><li><span>Experience with Agile/Scrum methodologies and defect management tools such as Jira is a plus.</span><br></li><li><span>Awareness or knowledge of IT security best practices as defined by ISO/SOC or similar standards.</span><br></li></ul><span>​</span><br><br><b><span><span><span><span><span><u>Why Aspire&nbsp;</u></span></span></span></span></span></b><br><ul><li><span><span><span><span><span><span><span><span><span><span><span><span><span>Be part of a (Remote is here-to-stay) organization</span></span></span></span></span></span></span></span></span></span></span></span></span><br></li><li><span><span><span><span><span><span><span><span><span><span><span><span><span>Work and learn from great minds</span></span></span></span></span></span></span></span></span></span></span></span></span><br></li><li><span><span><span><span><span><span><span><span><span><span><span><span><span>Explore new opportunities to learn and grow every day by attending technical and nontechnical training</span></span></span></span></span></span></span></span></span></span></span></span></span><br></li><li><span><span><span><span><span><span><span><span><span><span><span><span><span>Get market exposure by working with international tech leaders</span></span></span></span></span></span></span></span></span></span></span></span></span><br></li><li><span><span><span><span><span><span><span><span><span><span><span><span><span>Nursery reimbursement benefit</span></span></span></span></span></span></span></span></span></span></span></span></span><br></li><li><span><span><span><span><span><span><span><span><span><span><span><span><span>Attend virtual and onsite international tech conferences</span></span></span></span></span></span></span></span></span></span></span></span></span><br></li><li><span><span><span><span><span><span><span><span><span><span><span><span><span>Exposure to work in an IT environment that adheres to rigorous security and compliance standards defined by ISO / SOC</span></span></span></span></span></span></span></span></span></span></span></span></span><br></li></ul><span>​</span><br><br><br> </div>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are looking for an experienced Salesforce Marketing Cloud Senior (Techno Functional – ExactTarget) professional to lead the end-to-end delivery, administration, and optimization of Salesforce Marketing Cloud solutions with strong expertise in the legacy ExactTarget platform and modern SFMC capabilities.</p> <p>The ideal candidate combines strong technical development skills with functional marketing automation expertise, enabling seamless collaboration between business stakeholders and technical teams. This role involves designing personalized customer engagement journeys, managing platform integrations, and delivering scalable omnichannel marketing solutions.</p> <h4>Role responsibilities</h4> <p><strong>Functional responsibilities</strong></p> <ul> <li>Gather and analyze business requirements for marketing automation and customer engagement initiatives.</li> <li>Translate business needs into scalable Salesforce Marketing Cloud solutions.</li> <li>Lead campaign planning, customer journey design, segmentation, and personalization strategies.</li> <li>Collaborate with marketing, CRM, analytics, and business teams to optimize customer communications.</li> <li>Support user training, documentation, and platform best practices.</li> </ul> <p><strong>Technical responsibilities</strong></p> <ul> <li>Configure and manage Salesforce Marketing Cloud / ExactTarget modules, including: <ul> <li>Email Studio</li> <li>Automation Studio</li> <li>Journey Builder</li> <li>Contact Builder</li> <li>Mobile Studio</li> <li>Triggered Sends</li> </ul> </li> <li>Develop dynamic and personalized communications using: <ul> <li>AMPscript</li> <li>SSJS</li> <li>HTML/CSS</li> <li>SQL</li> </ul> </li> <li>Build and maintain automations, triggered campaigns, data extensions, and reusable templates.</li> <li>Troubleshoot technical issues and optimize campaign performance.</li> </ul> <p><strong>Data & integration</strong></p> <ul> <li>Integrate Salesforce Marketing Cloud with Salesforce CRM, APIs, external databases, and third-party applications.</li> <li>Manage subscriber data, segmentation logic, suppression lists, and audience targeting.</li> <li>Support data migration, synchronization, and ETL processes.</li> <li>Ensure data quality, governance, and compliance with marketing standards.</li> </ul> <p><strong>Campaign execution & optimization</strong></p> <ul> <li>Execute and monitor email and multi-channel marketing campaigns.</li> <li>Perform QA testing and validate campaign accuracy before deployment.</li> <li>Analyze campaign performance metrics and recommend optimization strategies.</li> <li>Support A/B testing and reporting activities.</li> </ul> <p><strong>Leadership & stakeholder management</strong></p> <ul> <li>Serve as the bridge between technical and business teams.</li> <li>Mentor junior team members and support knowledge sharing.</li> <li>Participate in architecture discussions and solution recommendations.</li> <li>Ensure adherence to Salesforce Marketing Cloud best practices and governance standards.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li> <li>5+ years of hands-on experience with Salesforce Marketing Cloud / ExactTarget.</li> <li>Strong techno-functional expertise in marketing automation platforms.</li> <li>Proven experience with Journey Builder, Automation Studio, Contact Builder, Email Studio, SQL, AMPscript, and API integrations.</li> <li>Experience with Salesforce CRM integrations and customer data management.</li> <li>Strong understanding of customer lifecycle marketing and campaign execution.</li> <li>Excellent problem-solving and stakeholder communication skills.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are looking for an experienced Salesforce Marketing Cloud Senior (Techno Functional – ExactTarget) professional to lead the end-to-end delivery, administration, and optimization of Salesforce Marketing Cloud solutions with strong expertise in the legacy ExactTarget platform and modern SFMC capabilities.</p> <p>The ideal candidate combines strong technical development skills with functional marketing automation expertise, enabling seamless collaboration between business stakeholders and technical teams. This role involves designing personalized customer engagement journeys, managing platform integrations, and delivering scalable omnichannel marketing solutions.</p> <h4>Role responsibilities</h4> <p><strong>Functional responsibilities</strong></p> <ul> <li>Gather and analyze business requirements for marketing automation and customer engagement initiatives.</li> <li>Translate business needs into scalable Salesforce Marketing Cloud solutions.</li> <li>Lead campaign planning, customer journey design, segmentation, and personalization strategies.</li> <li>Collaborate with marketing, CRM, analytics, and business teams to optimize customer communications.</li> <li>Support user training, documentation, and platform best practices.</li> </ul> <p><strong>Technical responsibilities</strong></p> <ul> <li>Configure and manage Salesforce Marketing Cloud / ExactTarget modules, including: <ul> <li>Email Studio</li> <li>Automation Studio</li> <li>Journey Builder</li> <li>Contact Builder</li> <li>Mobile Studio</li> <li>Triggered Sends</li> </ul> </li> <li>Develop dynamic and personalized communications using: <ul> <li>AMPscript</li> <li>SSJS</li> <li>HTML/CSS</li> <li>SQL</li> </ul> </li> <li>Build and maintain automations, triggered campaigns, data extensions, and reusable templates.</li> <li>Troubleshoot technical issues and optimize campaign performance.</li> </ul> <p><strong>Data & integration</strong></p> <ul> <li>Integrate Salesforce Marketing Cloud with Salesforce CRM, APIs, external databases, and third-party applications.</li> <li>Manage subscriber data, segmentation logic, suppression lists, and audience targeting.</li> <li>Support data migration, synchronization, and ETL processes.</li> <li>Ensure data quality, governance, and compliance with marketing standards.</li> </ul> <p><strong>Campaign execution & optimization</strong></p> <ul> <li>Execute and monitor email and multi-channel marketing campaigns.</li> <li>Perform QA testing and validate campaign accuracy before deployment.</li> <li>Analyze campaign performance metrics and recommend optimization strategies.</li> <li>Support A/B testing and reporting activities.</li> </ul> <p><strong>Leadership & stakeholder management</strong></p> <ul> <li>Serve as the bridge between technical and business teams.</li> <li>Mentor junior team members and support knowledge sharing.</li> <li>Participate in architecture discussions and solution recommendations.</li> <li>Ensure adherence to Salesforce Marketing Cloud best practices and governance standards.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li> <li>5+ years of hands-on experience with Salesforce Marketing Cloud / ExactTarget.</li> <li>Strong techno-functional expertise in marketing automation platforms.</li> <li>Proven experience with Journey Builder, Automation Studio, Contact Builder, Email Studio, SQL, AMPscript, and API integrations.</li> <li>Experience with Salesforce CRM integrations and customer data management.</li> <li>Strong understanding of customer lifecycle marketing and campaign execution.</li> <li>Excellent problem-solving and stakeholder communication skills.</li> </ul></p><p></p>