Call Center Jobs in Jordan
533 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p><span><span><span><span><span>The Contact Center Executive at Aramex will be responsible for delivering exceptional customer service by managing customer inquiries, resolving issues, and providing information about products or services. This role plays a critical part in ensuring customer satisfaction and loyalty through efficient communication and problem-solving.</span></span></span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li><span><span><span>Provide personalized customer service by responding to the needs of each customer </span></span></span></li>
<li><span><span><span>Log shipment collection requests.</span></span></span></li>
<li><span><span><span>Track customers’ shipments to answer customer’s inquiries for updates on products as Express, Domestic, Shop & Ship and personalized</span></span></span></li>
<li><span><span><span>Handle and resolve customers’ complaints and root certain issues and inquiries which are not under the contact center scope of responsibility to the concerned departments/CMTs. </span></span></span></li>
<li><span><span><span>Provides products and service information to customers as needed. </span></span></span></li>
<li><span><span><span>Answer customers’ general inquiries.</span></span></span></li>
<li><span><span><span>Initiate telephone calls with the customers to gather initial information about location/address and preferred timing for shipment delivery.</span></span></span></li>
<li><span><span><span>Verify information, in case of multiple delivery for same customer. </span></span></span></li>
<li><span><span><span>Answer customers’ incoming calls to acquire locations for personalized shipments</span></span></span></li>
<li><span><span><span>Act as an inbound executive by answering Customers’ calls in case of customers’ complaints related to a non-delivered or delayed shipment, or any inquiries related to general or personalized service or products. </span></span></span></li>
<li><span><span><span>Manage customers’ expectation in the most professional customer-centric manner.</span></span></span></li>
<li><span><span><span>Provide tailored customer service and respond to the needs of each customer as service/deliveries are personalized per customer.</span></span></span></li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span>Bachelor’s degree or equivalent experience in customer service or a related field.</span></span></li>
<li><span><span>1-2 Years Experience in customer service or call center role.</span></span></li>
</ul>
<ul>
<li><span><span><span>Proficient with contact center systems (CRM tools, ticketing systems, etc.) and basic office software (MS Office). Flexible with all shifts</span></span></span></li>
<li><span><span><span>Previous experience handling customers’ inquiry via phone, email or live chat is preferred.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Collaborate & break silos<br>Execution & Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills
<br>Communication Skills<br>Customer Centric<br>Decision Making<br>Problem Solving<br>Team Collaboration<br>Time Management<br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Key Responsibilities</p><ul><li>Lead, train, and manage a team of dispatchers while fostering a collaborative and high-performing work environment.</li><li>Monitor daily team performance, productivity, and schedules.</li><li>Serve as the primary point of contact for client communication and ensure exceptional customer service.</li><li>Oversee dispatch and routing operations to maximize efficiency and service quality.</li><li>Handle client escalations, resolve operational issues, and ensure customer satisfaction.</li><li>Identify opportunities to improve workflows and operational processes.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualifications</p><ul><li>Fluent in <b>English</b> (spoken and written).</li><li>Previous experience in a <b>call center environment</b>.</li><li>Proven experience leading or supervising a team.</li><li>Excellent leadership, communication, organizational, and problem-solving skills.</li><li>Experience in dispatch operations or the maintenance industry (HVAC, plumbing, electrical, handyman, or home services) is a strong advantage.</li></ul><p><br></p></div>
<p><strong>We</strong> <strong>are</strong> <strong>Hiring!</strong></p>
<p>Orang Hubs dedicated to making Impact Through Creative Arts, Coaching and Lifelong Learning for less privileged communities, - is seeking a passionate, grounded, and visionary</p>
<p><strong> A Center Coordinator/Manager </strong>to lead all its efforts, provide guidance to the technical team, manage administrative requirements and operations, and grow partnerships</p>
<p>The candidates for this position will work on provision of:</p>
<ul>
<li>Creative Arts Therapy programs and workshops (movement, drama, visual arts, music, etc.) in community centers</li>
<li>Training the Trainer programs — either leading sessions or recruiting and developing qualified trainers</li>
<li>Mentorship and upskilling of women to become local facilitators and project leads</li>
<li>Mobile outreach initiatives to expand impact in villages and neighboring towns</li>
<li>Needs analysis and response for the communities</li>
<li>Partnerships with local and international organizations to ensure sustainable, ethical, high-impact delivery</li>
</ul>
<p>The applicant will be the coordinator of the existing community center, and has to be able to blend therapeutic expertise with leadership, mentoring, and program design while building trust on the ground.</p>
<p>The applicant <strong><u>qualifications</u></strong> must include:</p>
<ol>
<li>A graduate in creative arts therapy, psychology, behavioral science, or social work</li>
<li>Fully fluent in both Arabic and English</li>
<li>Skilled in group facilitation, training, or coaching</li>
<li>Experienced (or confident) in building a team and developing other facilitators</li>
<li>Grounded in leadership — firm yet compassionate</li>
<li>Passionate about community well-being, creative expression, and emotional resilience</li>
<li>Organized, visionary, and deeply attuned to cultural context and human dignity</li>
</ol>
<p> </p>
<p>This isn’t just a role — it’s a mission.</p>
<p><strong>Interested applicants are invited to submit their CV with a cover letter to </strong><a href="mailto:hc1vacancy@gmail.com">hc1vacancy@gmail.com</a></p>
<p><strong>no later than the 30th</strong> <strong>of July, 2026</strong></p>
<p><strong><em>Only shortlisted candidates will be contacted.</em></strong></p>
<p> </p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The SRD Center is looking for a Disability Inclusion & CBID Specialist to provide technical leadership on disability inclusion, accessibility, rights-based approaches, and Community-Based Inclusive Development. The specialist will support the design and implementation of the baseline study and ensure that the work reflects the lived experiences, needs, priorities, and voices of persons with disabilities and their representative organizations.</p><p>Tasks</p><ul><li>Provide technical guidance on disability inclusion, CBID, accessibility, and participation of persons with disabilities.</li><li>Support the design of inclusive data collection tools, including tools for OPD capacity assessment and community self-assessment.</li><li>Contribute to participatory community mapping and identification of barriers faced by persons with disabilities.</li><li>Facilitate or support consultations with OPDs, community members, service providers, and local stakeholders.</li><li>Ensure that fieldwork approaches are inclusive, safe, respectful, and accessible.</li><li>Support the analysis of findings related to disability inclusion, service access, social participation, and community support systems.</li><li>Contribute to the baseline report, OPD capacity assessment report, community mapping report, and recommendations.</li><li>Provide practical recommendations to strengthen disability inclusion and CBID programming.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree in social sciences, disability studies, development studies, public health, rehabilitation, education, or a related field.</li><li>Strong experience in disability inclusion, CBID, community-based rehabilitation, inclusive development, or rights-based programming.</li><li>Good knowledge of the disability context in Jordan.</li><li>Experience working with persons with disabilities, OPDs, community-based organizations, or service providers.</li><li>Experience in participatory assessments, community consultations, or qualitative research.</li><li>Strong facilitation and communication skills.</li><li>Fluency in Arabic is required; good English writing and communication skills are strongly preferred.</li><li>Previous experience with international NGOs, UN agencies, or donor-funded projects is an advantage.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>SRD Center is looking for a Research & M&E Specialist to support the design and implementation of a baseline study in Jordan. The specialist will contribute to the research methodology, data collection tools, fieldwork planning, data quality assurance, analysis, and reporting. The role requires strong experience in mixed-method research, monitoring and evaluation, baseline studies, and field data collection.</p><p>Tasks</p><ul><li>Support the development of the baseline study methodology and workplan.</li><li>Design or refine quantitative and qualitative data collection tools.</li><li>Support sampling, fieldwork planning, and coordination with the data collection team.</li><li>Train or orient enumerators and field researchers on tools, ethics, and data quality standards.</li><li>Supervise or support field data collection in the target governorates.</li><li>Review and clean quantitative and qualitative data.</li><li>Conduct data analysis and prepare clear findings.</li><li>Contribute to the inception report, fieldwork summary, draft baseline report, and final baseline report.</li><li>Support stakeholder analysis, service provider mapping, and community mapping outputs.</li><li>Ensure that research findings are practical, evidence-based, and useful for project planning.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree in research, statistics, social sciences, development studies, monitoring and evaluation, public policy, or a related field.</li><li>Strong experience in baseline studies, evaluations, assessments, or applied research.</li><li>Good knowledge of mixed-method research, including surveys, KIIs, FGDs, and participatory tools.</li><li>Experience with data collection tools such as KoboToolbox, ODK, Excel, SPSS, STATA, Power BI, or similar tools.</li><li>Strong skills in data analysis and report writing.</li><li>Experience supervising or supporting field data collection teams.</li><li>Good understanding of ethical research, informed consent, confidentiality, and data protection.</li><li>Fluency in Arabic is required; strong English writing skills are highly preferred.</li><li>Previous experience in disability inclusion, protection, social inclusion, or community development studies is an advantage.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>SRD Center is seeking a qualified Digital Skills Master Trainer to design and deliver a practical, inclusive, and context-sensitive digital skills training programme for women activists in Jordan. The assignment will contribute to a wider programme supporting women s political participation and empowerment. The Master Trainer will be responsible for developing and delivering nine digital skills training workshops targeting selected women from diverse backgrounds, including women involved in community leadership, civil society, women s rights organizations, local initiatives, public advocacy, and civic or political participation. The training should strengthen participants ability to use digital tools safely, ethically, and effectively for communication, advocacy, networking, information management, civic engagement, public communication, and personal development. The programme should also support women activists in understanding and addressing digital-facilitated gender-based violence, online harassment, misinformation, privacy risks, and safe use of social media. The assignment requires the development of a modular Arabic-language curriculum, participatory training delivery, pre- and post-training assessments, participant satisfaction tools, and a separate report for each training workshop.</p><p><strong>Key Tasks and Responsibilities</strong></p><p>The Digital Skills Master Trainer will be expected to:</p><ul><li><strong>Curriculum and Materials Development</strong><ul><li>Develop a modular, Arabic-language digital skills curriculum tailored to women activists.</li><li>Prepare a facilitator guide, presentation slides, practical exercises, case studies, digital templates, and training handouts.</li><li>Develop pre- and post-training digital competency assessment tools.</li><li>Ensure all training materials are gender-responsive, rights-based, accessible, and relevant to women activists in Jordan.</li><li>Adapt training content to participants with different levels of digital literacy, access to technology, connectivity, literacy levels, age groups, and accessibility needs.</li></ul></li><li><strong>Training Delivery</strong><ul><li>Deliverdigital skills training workshops.</li><li>Use participatory adult-learning methods, including demonstrations, guided practice, group work, peer exchange, simulations, real-world assignments, and structured reflection.</li><li>Provide differentiated support to participants with lower baseline digital skills.</li><li>Create a safe, respectful, inclusive, and participatory learning environment.</li><li>Ensure training content links digital skills to women s leadership, advocacy, civic and political participation, organizational engagement, and safe public communication.</li></ul></li><li><strong>Assessment, Follow-up, and Reporting</strong><ul><li>Administer pre- and post-training digital competency assessments.</li><li>Administer participant satisfaction and feedback tools.</li><li>Analyze quantitative and qualitative results, including disaggregated findings.</li><li>Document workshop completion, participant feedback, challenges, adaptations, lessons learned, and recommendations.</li><li>Submit a separate report for each training workshop.</li><li>Provide recommendations for refresher sessions, mentoring, and future replication of the training programme.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least a bachelor s degree in information and communication technology, digital transformation, education technology, communications, media, or another directly relevant field.</li><li>At least seven years of demonstrated professional experience in digital skills, digital literacy, digital communication, digital safety, technology-enabled advocacy, or related capacity-building work.</li><li>Strong experience designing and delivering participatory training programmes for adult learners.</li><li>Strong knowledge of digital safety, privacy, data protection, online harassment risks, misinformation, and safe use of social media.</li><li>Demonstrated understanding of gender equality, women s rights, intersectionality, human rights-based programming, and the sociopolitical context of Jordan.</li><li>Experience working with women activists, civil society organizations, community-based organizations, or human rights actors.</li><li>Ability to develop Arabic-language training materials and facilitate training in Arabic.</li><li>Ability to analyze pre- and post-training data and prepare clear, evidence-based reports.</li><li>Availability to travel within Jordan and deliver the assignment according to the approved schedule.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>About ASI</strong></p><br><p>Adam Smith International is a global advisory company that works locally to transform lives by making economies stronger, societies more stable, and governments more effective. We work on behalf of governments, foundations and companies that share our ambition to take on the big challenges facing the world. Our work is grounded in deep country experience and strong partnerships with governments, donors and the private sector.</p><br><p>Over the past three decades, ASI has delivered high-quality, impactful and innovative programmes that support inclusive and sustainable growth. We aim to help countries unlock economic opportunities, strengthen markets and institutions, and improve livelihoods at scale. We deliver a diverse global portfolio spanning economic policy and governance, public financial management, private sector development, trade and investment, infrastructure and climate-resilient growth. Our support ranges from strategy and analysis to long-term technical assistance and programme delivery.</p><br><p>ASI has built a strong presence in Jordan, through a current operational platform and a decade of programme delivery across security, governance, public financial management and climate-resilient infrastructure. Our experience working closely with government institutions, development partners and the private sector provides a strong foundation for supporting Jordan’s growth agenda.</p><br><p><strong>About the Jordan Growth and Prosperity Programme</strong></p><br><p>ASI is seeking candidates across a range of technical areas to deliver FCDO’s Jordan Growth and Prosperity Programme, a forthcoming economic and private sector development programme intended to strengthen Jordan’s economic resilience and enable job-rich growth. The programme is expected to support both the Government of Jordan and the private sector through two complementary areas of work:</p><br><p>· Macro-level advisory support to maintain macroeconomic stability, improve debt management, and reduce fiscal pressures; and</p><br><p>· Micro-level Market Systems Development (MSD) interventions in selected sectors to foster productive, inclusive private-sector-led growth. There will be a particular focus on enhancing trade and exports.</p><br><p><strong>Call for Experts</strong></p><br><p>ASI is building a diverse roster of core team members and technical experts to support the anticipated Jordan Growth and Prosperity Programme. We are seeking both Jordanian and international specialists who can provide advisory support across the programme’s macroeconomic reform and MSD components. Experts may be engaged during programme inception and implementation, subject to programme award and needs. We particularly welcome candidates with experience in Jordan, but will also consider experts from the Middle East and comparable economic development contexts.</p><br><p>We are seeking experts across the following technical areas. In your application, please clearly state what technical areas you are applying for.</p><br><br><p>· <strong>Market Systems Development: </strong>Experience designing and implementing MSD interventions that address systemic constraints, strengthen market functions, improve market access and linkages, promote value chain development, crowd in private sector investment, and deliver sustainable improvements in competitiveness, inclusion and productivity.</p><br><p>· <strong>SME Development, Entrepreneurship, and Business Growth: </strong>Experience supporting SMEs through business advisory services, incubation, innovation, productivity improvements, scaling strategies, investment readiness, and entrepreneurship ecosystems.</p><br><p>· <strong>Trade, Export Promotion and Investment:</strong> Experience supporting export competitiveness, trade facilitation, investment promotion, and linkages between domestic firms and international markets.</p><br><p>· <strong>Labour Markets, Employment and Decent Work:</strong> Experience analysing labour market challenges and designing interventions that promote job creation, workforce participation, skills development, productivity, and inclusive employment outcomes, particularly for women and young people.</p><br><p>· <strong>Macroeconomic Policy, Reform and Modelling: </strong>Experience supporting governments on macroeconomic policy design and implementation, economic reform programmes, growth strategies, economic resilience, and policy responses to fiscal and external shocks. Expertise in macroeconomic modelling, forecasting, scenario analysis, growth diagnostics, and economic impact assessment to inform policy decisions and reform priorities is highly desirable.</p><br><p>· <strong>Public Finance, Fiscal Policy and Debt Management: </strong>Experience strengthening public financial management systems, fiscal governance, tax policy and administration, domestic revenue mobilisation, debt sustainability, sovereign financing strategies, and fiscal risk management.</p><br><p>· <strong>Stakeholder Engagement and Political Economy:</strong> Experience working with business membership organisations, government counterparts, and other stakeholders to identify reform opportunities. Ability to conduct political economy analysis, manage political economy constraints, and build coalitions for economic change.</p><br><p>· <strong>Gender Equality and Social Inclusion:</strong> Experience integrating gender and inclusion considerations into economic growth, labour market, SME development, and market systems programmes to improve opportunities and outcomes for women, youth and other underserved groups.</p><br><p>· <strong>Monitoring and Evaluation:</strong> Experience designing and managing MEL systems for economic development, particularly for FCDO and comparable donors. Familiarity with MEL for MSD programmes and to inform adaptive management is highly desirable.</p><br><p>· <strong>Intervention Design and Project Delivery:</strong> Experience identifying opportunities for economic reform and market systems change, designing and managing portfolios of interventions, and overseeing implementation through effective programme management, stakeholder engagement, quality assurance, risk management and adaptive delivery. </p><br><p>We encourage women and members of traditionally marginalised and vulnerable groups to apply.</p><br><p>Applications will be assessed and contacted on a rolling basis depending on programme needs. Successful candidates will be kept on a roster and contacted periodically when opportunities arise. </p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul>
<li>
<p>Deliver exceptional customer service by addressing Royal Jordanian customers' inquiries, concerns, and service requests with accurate information and effective solutions.</p>
</li>
<li>
<p>Respond promptly and professionally to incoming calls and emails while upholding the highest standards of customer care.</p>
</li>
<li>
<p>Support travel agents by assisting with special service requests for their clients.</p>
</li>
<li>
<p>Provide detailed and accurate information on flights, routes, schedules, and fare options.</p>
</li>
<li>
<p>Issue tickets in accordance with customer requirements to ensure smooth and timely fulfillment of travel needs.</p>
</li>
<li>
<p>Assist customers in resolving baggage-related issues efficiently and empathetically.</p>
</li>
<li>
<p>Actively promote and upsell additional RJ products and services to enhance the customer experience.</p>
</li>
</ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul>
<li>Fluency in English and Arabic.</li>
<li>Excellent customer service skills.</li>
<li>Excellent listening and communication skills.</li>
<li>The ability to work in a shift schedule with multiple shifts.</li>
<li>The ability to maintain a professional attitude under high-pressure situations.</li>
<li>Willingness and ability to work weekends and holidays as necessary.</li>
<li>Experience in Amadeus Ticketing & Reservation System is a plus</li>
</ul></div>
</span></i></b></span></span></p>
<p align="center" dir="RTL" ><b><span >مطلوب وبشكل عاجل للعمل لدىÂ </span></b><b><span >كبرى المراكز الطبية المشهورة والمعروفة في عمان الغربية واربد بحاجة الى</span></b><b><span dir="LTR" ></span></b></p>
<p align="center" dir="RTL" ><b><span >طبيب -</span></b><b><span dir="LTR" > </span></b><b><span >طبيبة اختصاص جلدية /طبيب</span></b><b><span dir="LTR" > </span></b><b><span >-</span></b><b><span dir="LTR" > </span></b><b><span >طبية (جميع الاختصاصات)</span></b><b><span dir="LTR" > </span></b><b><span >معروف</span></b></p>
<p align="center" dir="RTL" ><b><span >للعمل معهم في المركز الطبي كشريك</span></b></p>
<p align="center" dir="RTL" ><span >علما بان المركز مكتمل ب<span >ال<span >كامل<span dir="LTR" ></span></span></span></span></p>
<p align="center" dir="RTL" ><span >صيدلة وقاعات انتظار وعيادات مجهزه بالكامل في مساحات كبيره جدا</span></p>
<p align="center" dir="RTL" ><span >المركز معروف لدى جميع السفارات الأجنبية والعربية والشركات الكبرى ومعتمد لدى جميع شركات التامين</span></p>
<p align="center" dir="RTL" ><span >علما بان جميع الطلبات ستعامل في سريه تامه.</span></p>
<p align="center" dir="RTL" ><b><span >الرجاءÂ من حضرتكم ارسال السيرة الذاتية وكتابه الوظيفة في خانه الموضوع حتى نتمكن من التواصل معكم لتحديد موعد المقابلة:</span></b><b><span ></span></b></p>
<p align="center" dir="RTL" ><b><span dir="LTR" >00962798547372</span></b><b><span ></span></b></p>
<p align="center" dir="RTL" ><span ><a href="mailto:Edu@targetjo.com"><b><span dir="LTR" >Edu@targetjo.com</span></b></a><b><span dir="LTR" ></span></b></span></p>
</span></i></b></span></span></p>
<p align="center" dir="RTL" ><b><span >مطلوب اخصائية تغذية للعمل لدى مركز للاستشارات الغذائية في عمان</span></b></p>
<p align="center" dir="RTL" ><span >أن تكون حاملة لشهادة البكالوريوس في تخصص التغذية والحميات</span></p>
<p align="center" dir="RTL" ><span >تمتلك الخبرة على الاقل سنتين في نفس المجال</span></p>
<p align="center" dir="RTL" ><span >يفضل ان تكون من سكان عمان الشرقية.<span dir="LTR" ></span></span></p>
<p align="center" dir="RTL" ><span >للمهتمين الرجاء إرسال السيرة الذاتية على البريد الإلكتروني التالي:</span></p>
<p align="center" dir="RTL" ><b><span dir="LTR" ><a href="mailto:Hr.jobs@perfectfoodcenter.com">Hr.jobs@perfectfoodcenter.com</a></span></b><b><span dir="LTR" ></span></b></p>
</span></i></b></span></span></p>
<p align="center" dir="RTL" ><b><span >مطلوب اخصائية تغذية للعمل لدى مركز للاستشارات الغذائية في عمان</span></b></p>
<p align="center" dir="RTL" ><span >على أن تكون حاملة لشهادة البكالوريوس في تخصص التغذية والحميات</span></p>
<p align="center" dir="RTL" ><span >تمتلك الخبرة على الاقل سنتين في نفس المجال</span></p>
<p align="center" dir="RTL" ><span >يفضل ان تكون من سكان عمان الشرقية.<span dir="LTR" ></span></span></p>
<p align="center" dir="RTL" ><b><span >للمهتمين، الرجاء إرسال السيرة الذاتية على البريد الإلكتروني التالي:</span></b><b><span dir="LTR" ></span></b></p>
<p align="center" dir="RTL" ><b><span dir="LTR" ><a href="mailto:Hr.jobs@perfectfoodcenter.com">Hr.jobs@perfectfoodcenter.com</a></span></b><b><span dir="LTR" ></span></b></p>
</span></i></b></span></span></p>
<p align="center" dir="RTL" ><b><span >يعلن مركز للاستشارات الغذائية في محافظة العقبة عن حاجته إلى أخصائي/أخصائية تغذية للعمل ضمن فريقه</span></b><b><span dir="LTR" >.</span></b></p>
<p dir="RTL" ><b><span >الشروط المطلوبة:</span></b><b><span dir="LTR" ></span></b></p>
<p dir="RTL" ><span >حاصل/ة على درجة البكالوريوس في تخصص التغذية<span dir="LTR" >.<span ></span></span></span></p>
<p dir="RTL" ><span >خبرة عملية لا تقل عن سنة واحدة<span dir="LTR" >.</span></span></p>
<p dir="RTL" ><span >من سكان محافظة العقبة أو المناطق المجاورة<span dir="LTR" >.</span></span></p>
<p align="center" dir="RTL" ><b><span >على الراغبين بالتقدم للوظيفة، يرجى إرسال السيرة الذاتية إلى البريد الإلكتروني التالي</span></b><b><span dir="LTR" >:</span></b></p>
<p align="center" ><b><span ><a href="mailto:hr.jobs@perfectfoodcenter.com">hr.jobs@perfectfoodcenter.com</a></span></b><b><span ></span></b></p>
</span></i></b></span></span></p>
<p align="center" dir="RTL" ><b><span >يعلن مركز ثيرابيست للعلاج الطبيعي عن توفر شاغر وظيفي</span></b></p>
<p align="center" dir="RTL" ><b><span >مساعدة خدمات</span></b></p>
<p align="center" dir="RTL" ><span >لدور محوري في الحفاظ على بيئة آمنة ونظيفة ومريحة للمراجعين والموظفين.<span dir="LTR" ></span></span></p>
<p align="center" dir="RTL" ><span >(لا تشترط الخبرة السابقة، نؤمن بالتدريب أثناء العمل).<span dir="LTR" ></span></span></p>
<p dir="RTL" ><b><span >المهام الرئيسية:</span></b><b><span dir="LTR" ></span></b></p>
<p dir="RTL" ><span >-<span >Â <span >تنفيذ خطة التنظيف والتعقيم اليومية وفق الجداول المعتمدة.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >الإشراف على ترتيب المرافق.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >تعقيم الأدوات العلاجية وفق معايير محددة عند الحاجة.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >تقديم الرعاية الأساسية للأطفال عند الحاجة (تغيير الملابس، المساعدة في الحمام).<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >تجهيز وتقديم الضيافة للزوار ومتابعة استدامتها طوال اليوم.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><b><span >المؤهلات والصفات المطلوبة:</span></b><b><span dir="LTR" ></span></b></p>
<p dir="RTL" ><span >-<span >Â <span >مرونة عالية وسهولة في التكيف مع المهام المتعددة.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >مهارات تواصل ممتازة للتعامل مع الموظفين والزوار.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >قدرة بدنية عالية ونشاط دائم.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >دقة وانضباط في التنفيذ، مع روح تعاونية وصبر في التعامل مع الأطفال.<span dir="LTR" ></span></span></span></span></p>
<p align="center" dir="RTL" ><span >موقع العمل: [خلدا - شارع وصفي التل - مقابل عالية المركزي<span dir="LTR" > [</span></span></p>
<p align="center" dir="RTL" ><span >الدوام: [مثلاً: 6 أيام أسبوعياً، من 9:30ص إلى 6:30<span >م مع ساعة استراحة<span >]<span dir="LTR" ></span></span></span></span></p>
<p align="center" dir="RTL" ><span >للتقديم:<span dir="LTR" ></span></span></p>
<p align="center" dir="RTL" ><span >يرجى تعبئة الاستبيان عبر الرابط التالي:</span></p>
<p align="center" ><b><span ><a href="https://forms.gle/RW4HtKdyMmXRsyy57"><span >https://forms.gle/RW4HtKdyMmXRsyy57</span></a></span></b></p>
</span></i></b></span></span></p>
<p dir="RTL" ><b><span >مطلوب فورا للعمل لدى شركة صناعيه في عمان</span></b><b><span dir="LTR" >:</span></b></p>
<p align="center" dir="RTL" ><b><span >فنيين حداده ولحام (حدادين)</span></b><b><span dir="LTR" ></span></b></p>
<p align="center" dir="RTL" ><b><span >نجارين</span></b><b><span dir="LTR" ></span></b></p>
<p align="center" dir="RTL" ><b><span >فنيي تركيب اثاث بخبره</span></b><b><span ></span></b></p>
<p align="center" dir="RTL" ><b><span >مساعد فني صيانة كهرو ميكانيك (ماكينات صناعيه)</span></b><b><span ></span></b></p>
<p align="center" dir="RTL" ><b><span >مساعدين حداد بخبره سنه الى 3 سنوات</span></b></p>
<p align="center" dir="RTL" ><span >العمر فوق 18 سنه/ حسن السيرة والسلوك/ أردني او ابناء اردنيات<span dir="LTR" ></span></span></p>
<p align="center" dir="RTL" ><span >ضمان اجتماعي /مواصلات مؤمنه الى رغدان وعمان الشرقية ومادبا/ عمل اضافي/ الدوام من السبت الى الخميس من الساعة 7:30 الى 4:00 عصراً</span></p>
<p align="center" dir="RTL" ><b><span >يرجى الاتصال على الرقم 0799120979 او الحضور الى المصنع والكائن في منطقة اليادودة شارع مادبا بعد حديقة اليادودة للحيوانات ب 200 متر</span></b></p>
</span></i></b></span></span></p>
<p align="center" dir="RTL" ><b><span >مطلوب فورا للعمل لدى شركة صناعيه في عمان</span></b><b><span dir="LTR" >:</span></b></p>
<p align="center" dir="RTL" ><b><span >لحيم </span></b><b><span dir="LTR" >CO2 </span></b><b><span >وفابيريكيتر هناجر وكرفانات</span></b><b><span dir="LTR" ></span></b></p>
<p align="center" dir="RTL" ><b><span >فنيين دهان موبيليا بخبرة</span></b><b><span > دهان الأثاث والاخشاب</span></b><b><span ></span></b></p>
<p align="center" dir="RTL" ><b><span >فنيي تركيب اثاث بخبره</span></b><b><span dir="LTR" ></span></b></p>
<p align="center" dir="RTL" ><b><span >مساعد فني صيانة كهروميكانيك (ماكينات صناعيه)</span></b><b><span ></span></b></p>
<p align="center" dir="RTL" ><b><span dir="LTR" > </span></b><b><span >مساعدين حداد بخبره سنه الى 3 سنوات</span></b></p>
<p align="center" dir="RTL" ><span dir="LTR" > <span >العمر فوق 18 سنه/ حسن السيرة والسلوك/ أردني او ابناء اردنيات</span></span></p>
<p align="center" dir="RTL" ><span >ضمان اجتماعي /مواصلات مؤمنه الى رغدان وعمان الشرقية ومادبا/ عمل اضافي/ الدوام من السبت الى الخميس من الساعة 7:30 الى 4:00 عصراً</span></p>
<p align="center" dir="RTL" ><span >يرجى الاتصال على الرقم 0799120979 او الحضور الى المصنع والكائن في منطقة اليادودة شارع مادبا بعد حديقة اليادودة للحيوانات ب 200 متر</span></p>
</span></i></b></span></span></p>
<p align="center" dir="RTL" ><b><span >مطلوب فورا للعمل لدى شركة صناعيه في عمان</span></b><b><span dir="LTR" >:</span></b></p>
<p align="center" dir="RTL" ><b><span >مساعد فني صيانة كهرو ميكانيك ماكينات صناعيه</span></b></p>
<p align="center" dir="RTL" ><span >(خبره سابقه في صيانة الآلات الصناعية)<span dir="LTR" ></span></span></p>
<p align="center" dir="RTL" ><b><span >نجارين</span></b></p>
<p align="center" dir="RTL" ><span >بخبرة<span > قوية<span ></span></span></span></p>
<p align="center" dir="RTL" ><b><span >مساعد فني الات محوسبه </span></b><b><span dir="LTR" >CNC</span></b><b><span ></span></b></p>
<p align="center" dir="RTL" ><span >(حاصل على شهادة دورة الات محوسبه)</span></p>
<p align="center" dir="RTL" ><b><span >مساعد فني تركيب اثاث</span></b></p>
<p align="center" dir="RTL" ><span >بخبره<span ></span></span></p>
<p align="center" dir="RTL" ><b><span >مساعدين حداد ولحام </span></b><b><span dir="LTR" >CO2</span></b><b><span ></span></b></p>
<p align="center" dir="RTL" ><span >بخبره سنه الى 3 سنوات</span></p>
<p align="center" dir="RTL" ><span >العمر فوق 18 سنه/ حسن السيرة والسلوك/ اردني او ابناء اردنيات<span dir="LTR" ></span></span></p>
<p align="center" dir="RTL" ><span >ضمان اجتماعي /مواصلات مؤمنه الى رغدان وعمان الشرقيه ومادبا/ عمل اضافي/ الدوام من السبت الى الخميس من الساعه 7:30 الى 4:00 عصراً</span></p>
<p align="center" dir="RTL" ><span >يرجى الاتصال على الرقم 0799120979 او الحضور الى المصنع و الكائن في منطقة اليادودة شارع مادبا بعد حديقة اليادودة للحيوانات ب 200 متر</span></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Do you want to make a difference in people's lives? </strong></p><br><p>We are looking for a <strong>Customer Service Representative </strong>(<strong>English Speaker</strong>) to join our growing team! </p><br><p><strong>Who we are:</strong></p><br><p><strong>WUDUH </strong>is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </p><br><p>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, <strong>WUDUH </strong>is where you can grow and succeed. </p><br><p><strong>Job Objectives: </strong></p><br><p>The Customer Service Representative (CSR) is responsible for delivering exceptional support to clients by addressing inquiries, resolving service-related issues, and guiding customers through WUDUH's financial programs. Operating within a fast-paced call center environment, the CSR ensures that each interaction is handled with clarity, empathy, and professionalism while maintaining compliance with company standards.</p><br><p><strong>What you'll be doing:</strong></p><br><p><strong>Customer Interaction</strong></p><br><ul>
<li>Handle incoming customer inquiries, feedback, and requests through various channels such as phone calls, and emails.</li>
<li>Proactively reach out to customers for follow-ups, updates, or issue resolutions.</li>
</ul><p><strong>Issue Resolution</strong></p><br><ul>
<li>Assist customers in resolving program or service-related issues, providing accurate information and solutions.</li>
<li>Escalate complex issues to higher-level support or management as needed, ensuring timely resolution.</li>
</ul><p><strong>Product/Service Knowledge</strong></p><br><ul><li>Stay updated on program/service updates to provide informed assistance by timely completion of self-directed learning modules and active engagement in team huddles and meetings.</li></ul><p><strong>Communication</strong></p><br><ul>
<li>Communicate with customers in a clear, concise, and professional manner, ensuring understanding and satisfaction.</li>
<li>Practice active listening to fully understand customer needs and concerns.</li>
<li>Demonstrate empathy and understanding towards customers, especially when dealing with complaints or challenging situations.</li>
<li>Exercise patience when interacting with customers to ensure a positive experience.</li>
</ul><p><strong>Customer Education</strong></p><br><ul>
<li>Educate customers about program features, usage, policies, and procedures.</li>
<li>Guide customers on utilizing self-service options and online resources.</li>
</ul><p><strong>Compliance</strong></p><br><ul>
<li>Ensure compliance with company policies, procedures, and service standards.</li>
<li>Manage time effectively by maintaining commitment to published schedules and ensuring timely responses and resolutions to customer inquiries.</li>
<li>Prioritize tasks based on urgency and importance.</li>
</ul><p><strong>Qualifications:</strong></p><br><p>• Diploma in Business Administration, Communications, or a related field</p><br><p>• Bachelor’s degree is a plus “Students are also encouraged to apply”</p><br><p><strong>Years of Experience:</strong></p><br><p>Less than a year of experience “a high-volume call center environment preferred”</p><br><p>Fresh graduates and students are also encouraged to apply.</p><br><p><strong>Competencies / Behavioral Requirements:</strong></p><br><p>• Strong problem-solving skills with the ability to de-escalate tense situations.</p><br><p>• High attention to detail and reliable in follow-up.</p><br><p>• Self-motivated with a strong sense of initiative and independence.</p><br><p>• Able to work in a dynamic, fast-paced team environment.</p><br><p><strong>Technical Requirements:</strong></p><br><p>• Basic understanding of CRM systems and call center tools.</p><br><p>• Ability to navigate and update client records with accuracy and efficiency.</p><br><p>• Fluent English speaker (verbal and written).</p><br><p><strong>What we offer:</strong> </p><br><ul>
<li>Comprehensive health insurance </li>
<li>Competitive compensation package </li>
<li>Prime central location </li>
<li>Discounts on food, beverages, and wellness services </li>
<li>Continuous learning and development opportunities </li>
<li>A dynamic, inclusive, and supportive work environment </li>
<li>A workplace led by Gen Z and Millennials </li>
</ul><p><strong>Employment type:</strong> </p><br><ul>
<li>Full-time </li>
<li>On-site </li>
</ul><p><strong>Working days:</strong> </p><br><ul>
<li>Monday to Friday: Night Shift </li>
<li>6th day: Based on need, managed fairly based on priorities and urgency </li>
</ul><p><strong>Ready to make your mark?</strong> </p><br><p>Apply now for a career that merges your talents with innovation. At <strong>WUDUH</strong>, your journey to a fulfilling career is just a click away! </p><br><p>Learn more at <strong><em>wuduh.zenats.com</em></strong> </p><br><p><strong>Students and fresh graduates are encouraged to apply. </strong> </p><br><p><em>Eligibility is limited to Jordanian nationals and individuals born to Jordanian mothers.</em> </p><br><p><strong>Stay connected</strong> </p><br><p><em>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at </em><strong><em>WUDUH</em></strong><em>. </em> </p><br><p><em>You can find us on: </em> </p><br><ul>
<li>
<em>LinkedIn</em> </li>
<li>
<em>Instagram</em> </li>
</ul><p><em>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</em></p><br>
<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <strong>Job Description</strong> </div>
<div> <strong>The Job in Summary</strong> </div>
<div> </div>
<div>The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client s requirements and Concentrix business strategies.</div>
<div> </div>
<div> <strong>What is Required from You?</strong> </div>
<div> </div>
<div>Evaluate online content in conjunction with relevant policies and procedures.</div>
<div>Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.</div>
<div>Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.</div>
<div>Escalate violations of client policies using internal tools when needed.</div>
<div>Maintain a high level of quality in each case.</div>
<div>Achieve monthly KPI s including productivity as part of daily workflow.</div>
<div> </div>
<div> <strong>What Is The Qualification You Should Have?</strong> </div>
<ul>
<li>0-2 years of relevant experience preferably in customer service/ call center.</li>
<li>Bachelor or Diploma degree in any related field.</li>
<li>Basic to Intermediate English language (B1).</li>
<li>Basic knowledge in Microsoft office packages.</li>
<li>Aware of customer service platforms and tools.</li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <strong>Job Description</strong> </div>
<div> <strong>The Job in Summary</strong> </div>
<div> </div>
<div>The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client s requirements and Concentrix business strategies.</div>
<div> </div>
<div> <strong>What is Required from You?</strong> </div>
<div> </div>
<div>Evaluate online content in conjunction with relevant policies and procedures.</div>
<div>Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.</div>
<div>Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.</div>
<div>Escalate violations of client policies using internal tools when needed.</div>
<div>Maintain a high level of quality in each case.</div>
<div>Achieve monthly KPI s including productivity as part of daily workflow.</div>
<div> </div>
<div> <strong>What Is The Qualification You Should Have?</strong> </div>
<ul>
<li>0-2 years of relevant experience preferably in customer service/ call center.</li>
<li>Bachelor or Diploma degree in any related field.</li>
<li>Basic to Intermediate English language (B1).</li>
<li>Basic knowledge in Microsoft office packages.</li>
<li>Aware of customer service platforms and tools.</li>
</ul>
<div> <strong>Our Working Condition?</strong> </div>
<div> </div>
<div>Work from Office</div>
<div>Shifts Based including Weekends and Public Holidays</div>
<div> </div>
<div><br></div></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Do you want to make a difference in people's lives? </strong></p><br><p>We are looking for a<strong> Retention Agent</strong> (<strong>English Speaker</strong>) to join our growing team! </p><br><p><strong>Who we are:</strong></p><br><p><strong>WUDUH </strong>is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </p><br><p>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, <strong>WUDUH </strong>is where you can grow and succeed. </p><br><p>Job Objectives: </p><br><p>The Retention Agent is responsible for engaging with clients who express a desire to cancel their enrollment in the program. The role involves investigating the true source of dissatisfaction, offering rebuttals when appropriate, and re-selling the value of the program. By combining active listening, persuasive communication, and follow-up strategies, the Retention Agent supports client satisfaction and long-term program commitment</p><br><p>Responsibilities and duties: </p><br><p>1. Client Retention & Objection Handling:</p><br><p>• Accept inbound transfer calls and make outbound calls to clients requesting cancellation.</p><br><p>• Explore and identify the root cause of client dissatisfaction beyond the initial complaint.</p><br><p>• Offer rebuttals and solutions where appropriate to retain clients.</p><br><p>• Re-sell the value of the program and correct any client misunderstandings.</p><br><p>2. Program Knowledge & Support:</p><br><p>• Answer program-related questions and provide accurate information.</p><br><p>• Clarify terms, correct misconceptions, and reinforce the benefits of program participation.</p><br><p>• Display thorough knowledge of debt settlement processes and client expectations.</p><br><p>3. Follow-up & Performance Tracking:</p><br><p>• Complete necessary paperwork and system updates for clients who agree to stay enrolled.</p><br><p>• Track retention success metrics and report on performance.</p><br><p>• Conduct follow-up calls to ensure client satisfaction and reinforce retention.</p><br><p>Qualifications: </p><br><p>• Diploma in Business Administration, Finance, or a related field</p><br><p>• Bachelor’s degree in Business Administration, Finance, or a related field is a plus.</p><br><p>Years of Experience: </p><br><p>1–2 years in client retention, sales, or customer support roles, preferably in a call center environment.</p><br><p>Competencies / Behavioral Requirements:</p><br><p>• Strong communication and persuasion skills.</p><br><p>• Excellent attention to detail and follow-up.</p><br><p>• Proactive mindset with a high degree of independence.</p><br><p>• Professional, confident, and positive demeanor.</p><br><p>• Enthusiastic personality with a focus on customer care.</p><br><p>• Comfortable working in a fast-paced, high-energy environment.</p><br><p>Technical Requirements:</p><br><p>• Proficiency in MS Office (Excel, Word, Outlook).</p><br><p>• Familiarity with consumer credit, collections, or debt settlement programs is a plus.</p><br><p>• Ability to type at least 35 WPM with 90% accuracy.</p><br><p>• CRM or call center software experience preferred.</p><br><p><strong>What we offer:</strong> </p><br><ul>
<li>Comprehensive health insurance </li>
<li>Competitive compensation package </li>
<li>Prime central location </li>
<li>Discounts on food, beverages, and wellness services </li>
<li>Continuous learning and development opportunities </li>
<li>A dynamic, inclusive, and supportive work environment </li>
<li>A workplace led by Gen Z and Millennials </li>
</ul><p><strong>Employment type:</strong> </p><br><ul>
<li>Full-time </li>
<li>On-site </li>
</ul><p><strong>Working days:</strong> </p><br><ul>
<li>Monday to Friday: Night Shift </li>
<li>6th day: Based on need, managed fairly based on priorities and urgency </li>
</ul><p><strong>Ready to make your mark?</strong> </p><br><p>Apply now for a career that merges your talents with innovation. At <strong>WUDUH</strong>, your journey to a fulfilling career is just a click away! </p><br><p>Learn more at <strong><em>wuduh.zenats.com</em></strong> </p><br><p><strong>Students and fresh graduates are encouraged to apply. </strong> </p><br><p><em>Eligibility is limited to Jordanian nationals and individuals born to Jordanian mothers.</em> </p><br><p><strong>Stay connected</strong> </p><br><p><em>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at </em><strong><em>WUDUH</em></strong><em>. </em> </p><br><p><em>You can find us on: </em> </p><br><ul>
<li>
<em>LinkedIn</em> </li>
<li>
<em>Instagram</em> </li>
</ul><p><em>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</em></p><br>
<br> </div>