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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Near East Foundation (NEF)</span></p><br>
<p><span>Offre d’Emploi</span></p><br>
<p><span>Titre du poste :</span> Chef.fe de projet<br><span>Rend compte à : </span><span>Directeur pays</span><br><span>Lieu de travail :</span> Maroc, Marrakech</p><br>
<p><span>Déplacements :</span> Oui, dans les provinces de Marrakech-Safi, Drâa-Tafilalet, Souss-Massa, Béni Mellal-Khénifra et Fès-Meknès<br><span>Durée du projet :</span> 41 mois<br><span>Titre du projet : </span><em>Cap Viabilité pour la Société Civile 2030+ (CAP+)</em></p><br> <p><span>Contexte organisationnel</span></p><br>
<p>La Near East Foundation (NEF) est une organisation internationale à but non lucratif qui œuvre depuis plus de 100 ans à la construction de communautés plus durables, plus prospères et plus inclusives au Moyen-Orient et en Afrique. La NEF opère par l'intermédiaire de bureaux nationaux et de partenaires locaux dans dix pays : Arménie, Irak, Jordanie, Liban, Mali, Maroc, Palestine, Soudan, Sud-Soudan et Syrie. Les programmes du NEF se concentrent sur le développement économique inclusif, l'agriculture durable et la gestion des ressources naturelles, ainsi que sur la consolidation de la paix.</p><br>
<p>Dans le cadre de son portefeuille pour le Maroc, NEF met en œuvre le projet <em>CAP+</em>, co-financé par l’Union Européenne, qui vise à renforcer la viabilité, l’autonomie et l’indépendance financière des OSC à travers la diversification des sources de financement.</p><br> <p><span>Contexte du projet</span></p><br>
<p>Au Maroc, la société civile est dynamique, florissante et engagée, et connaît aujourd’hui un essor remarquable, aussi bien en milieu urbain que rural. La Constitution de 2011 a reconnu explicitement l’action des organisations de la société civile (OSC) comme un levier de démocratie participative, ouvrant la voie à une série d’initiatives structurantes telles que l’Initiative Nationale pour le Développement Humain (INDH), l’adoption de la loi 15-18 sur les Plateformes de Financement Participatif ou encore la stratégie NASSIJ 2022-2026, qui vise à moderniser le cadre de gouvernance, de financement et de concertation des OSC, notamment grâce à la mise en place d’outils numériques comme la plateforme nationale des associations.</p><br>
<p>Cependant, malgré cette dynamique, les OSC — en particulier les petites associations de proximité — restent confrontées à de fortes fragilités : manque de ressources financières pérennes, accès inéquitable aux financements publics, capacités organisationnelles limitées, forte dépendance aux bailleurs et environnement fiscal et réglementaire contraignant. Cette précarité limite leur autonomie et les pousse parfois à s’éloigner de leur mission.</p><br>
<p>Dans un contexte d’inégalités territoriales et sociales marquées, les OSC jouent souvent un rôle substitutif des services publics auprès des populations marginalisées, ce qui freine leur professionnalisation et leur positionnement comme actrices du changement. Malgré la raréfaction des financements qui les pousse à innover, peu d’OSC investissent encore dans des AGR ou dans des cadres de concertation intersectoriels pourtant essentiels à leur viabilité et à leur impact.</p><br>
<p>Grâce à <em>CAP+</em>, NEF – en partenariat avec l’UE et l’Association Marocaine de Solidarité et de Développement (AMSED) – soutiendra directement les OSC en renforçant leurs capacités, en leur fournissant un cadre de développement et d’incubation, des financements de démarrage, et un suivi personnalisé. Le projet permettra à la société civile d’être renforcée et mieux structurée en tant qu’actrice de changement et de bonne gouvernance, grâce à une participation plus effective, efficace et reconnue à l’action publique, notamment grâce à l’accès à des financements diversifiés, renforçant ainsi leur viabilité, leur résilience, leur autonomie et leur indépendance financière.</p><br> <p><span>Aperçu du poste</span></p><br>
<p>Le/La <span>chef.fe de projet </span>sera le principal responsable du projet <em>CAP+</em>. Il/elle supervisera la mise en œuvre de l'ensemble du cycle du projet, en veillant à ce que toutes les activités du projet soient menées de manière efficace, opportune et de qualité, conformément aux exigences de NEF et de l’UE. Il/elle devra faire preuve d'une grande capacité de leadership, de coordination, de supervision technique et de gestion des parties prenantes afin d'assurer la réussite d'un programme multipartite très complexe.</p><br>
<p>Le/La <span>chef.fe de projet</span> servira de lien principal avec AMSED, l’UE, l’Assistance Technique et les autres acteurs clés du programme Société Civile de l’UE – y compris les autres lauréats – en assurant une coordination et une collaboration solides. Il/elle supervisera l'équipe du projet et veillera à ce que les composantes financières, administratives et techniques soient bien intégrées.</p><br> <p><span>Principales responsabilités</span></p><br> <ol>
<li><span>Direction du projet et supervision stratégique</span></li>
</ol>
<ul>
<li>Assurer la direction générale, l'orientation stratégique et la gestion quotidienne du projet <em>CAP+</em>.</li>
<li>Diriger l'élaboration, la coordination et l'exécution des plans de travail du projet, des calendriers de mise en œuvre, des plans d'approvisionnement et des prévisions budgétaires.</li>
<li>Veiller au respect total des normes, politiques et obligations contractuelles de NEF et de l’UE.</li>
<li>Diriger les processus de gestion adaptative pour s'assurer que les activités répondent à l'évolution des besoins et aux réalités contextuelles du Maroc. </li>
</ul> <p> <span>2. Engagement et représentation des parties prenantes</span></p><br>
<ul>
<li>Servir de point focal principal de NEF pour l’UE, AMSED, les institutions gouvernementales, les acteurs du secteur privé, et les autres partenaires du projet.</li>
<li>Construire et maintenir des partenariats solides avec les autorités locales, les réseaux d'entreprises, les institutions académiques et les acteurs du secteur privé.</li>
<li>Représenter NEF dans les réunions officielles, les plateformes de coordination et les événements externes au niveau national et local.</li>
<li>Faciliter la coordination entre tous les partenaires afin d'assurer une mise en œuvre cohérente.</li>
</ul> <p><span> 3. Supervision du programme</span></p><br>
<ul>
<li>Superviser la mise en œuvre complète des composantes du projet.</li>
<li>Assurer la livraison en temps voulu des principaux résultats, des produits livrables, des étapes et des résultats au niveau des effets.</li>
<li>Fournir des conseils techniques et une assurance qualité aux équipes chargées du développement commercial, des finances et de l'administration.</li>
</ul> <p><span> 4. Gestion financière et conformité</span></p><br>
<ul>
<li>Superviser les performances financières du projet (suivi des dépenses, révisions, etc.), en veillant à ce qu'elles soient conformes aux budgets approuvés, aux règles des donateurs et aux procédures financières de NEF.</li>
<li>Examiner les prévisions financières, les processus d'approvisionnement et les rapports de dépenses en collaboration avec les équipes financières, administratives et d'approvisionnement.</li>
<li>Assurer le strict respect des contrôles internes de NEF et des règles de l’UE. </li>
</ul> <p><span> 5. Suivi, évaluation, rapports et apprentissage</span></p><br>
<ul>
<li>S'assurer que des processus rigoureux de suivi, d'évaluation et d'apprentissage du projet sont en place.</li>
<li>Préparer des rapports narratifs, financiers et axés sur les résultats pour les parties prenantes internes et externes.</li>
<li>Promouvoir la prise de décision fondée sur les données et la gestion adaptative tout au long du cycle du projet.</li>
<li>Soutenir les évaluations externes, les audits et les exercices de vérification des donateurs, le cas échéant.</li>
</ul> <p><span> 6. Direction d'équipe et développement des capacités</span></p><br>
<ul>
<li>Superviser directement et diriger l'ensemble du personnel du projet, y compris le personnel technique, administratif et financier.</li>
<li>Faciliter le développement professionnel, le mentorat et la gestion des performances de l'équipe du projet.</li>
<li>Promouvoir une culture de travail responsable, collaborative et inclusive.</li>
</ul> <p><span> 7. Autres fonctions</span></p><br>
<ul>
<li>Assurer une documentation appropriée, la gestion des connaissances et l'archivage des dossiers du projet.</li>
<li>Effectuer d'autres tâches pertinentes demandées par le directeur de pays NEF.</li>
</ul> <p><span> Qualifications requises</span></p><br>
<ul>
<li>Maîtrise, ou licence avec au moins 2 années supplémentaires d'expérience pertinente (minimum 7 ans au total), en administration des affaires, développement du secteur privé, développement des entreprises, sciences sociales, études sur le développement, ou dans un domaine connexe.</li>
<li>Au moins cinq ans d'expérience avérée dans la gestion et la coordination de projets au niveau national, y compris des programmes de développement des capacités et moyens de subsistance, de l'esprit d'entreprise ou des OSC.</li>
<li>Expérience avérée de la coordination de projets multipartites impliquant des homologues gouvernementaux, des acteurs du secteur privé, des établissements universitaires et des donateurs internationaux.</li>
<li>Solides connaissances techniques des moyens de subsistance, des services de développement, des modèles de soutien aux OSC, de l'inclusion financière et des programmes d'entrepreneuriat fondés sur l'innovation.</li>
<li>Expérience avérée en matière de conformité aux règles des bailleurs de fonds, de gestion financière et de supervision de contrats pour des projets de grande envergure.</li>
<li>Excellentes compétences en matière de planification de projets, de résolution de problèmes, de leadership et de gestion adaptative.</li>
<li>Compétences de haut niveau en matière d'organisation, de gestion du temps et de négociation.</li>
<li>Excellentes aptitudes à la communication (écrite et orale) en arabe et en français. L’anglais est un atout.</li>
<li>Maîtrise des applications Microsoft Office.</li>
<li>Capacité à voyager régulièrement sur les sites du projet.</li>
</ul> <p><span>Qualifications souhaitées</span></p><br>
<ul>
<li>Expérience préalable de la gestion de projets financés par l’UE ou d'autres grands donateurs internationaux.</li>
<li>Familiarité avec les processus gouvernementaux marocains liés au développement de la société civile.</li>
</ul> <p><span>Processus de candidature</span></p><br>
<p>Les candidats intéressés sont encouragés à postuler dès que possible avant le 19 juillet 2026.</p><br>
<p>Les applications seront examinées sur une base continue. NEF se réserve le droit de mener des entretiens avant la date de clôture et peut fermer l’annonce plus tôt en cas de sélection d’un candidat approprié.</p><br> <p><span>Pour postuler :</span></p><br>
<p>Veuillez postuler en soumettant les documents suivants sur le site web de la Near East Foundation:</p><br>
<ol>
<li>Lettre de motivation décrivant votre expérience pertinente et votre disponibilité</li>
<li>Curriculum vitae</li>
<li>Liste des trois références</li>
</ol> <p><span>Égalité des chances en matière d'emploi</span></p><br>
<p>La Near East Foundation s'engage à offrir à tous les candidats l'égalité des chances en matière d'emploi. Les candidatures internes et externes sont encouragées. Seuls les candidats présélectionnés seront contactés.</p><br> <p><span>Contrôles préalables à l'emploi</span></p><br>
<p>L'emploi au sein de NEF est subordonné à l'accomplissement satisfaisant des contrôles suivants :</p><br>
<ul>
<li>Vérification des parties restreintes</li>
<li>Vérification des références</li>
<li>Preuve d'éligibilité pour travailler au Maroc</li>
</ul> <p><span>Les candidats sont fortement encouragés à se familiariser avec la Near East Foundation en visitant le site web </span>www.neareast.org</p><br> </div>
<strong>Overview</strong> <br> <br> <p> <strong>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. </strong> </p> <p> </p> <p>As a Vulnerability Analyst working on the Department of Defense (DoD) network, your duties would encompass a wide range of responsibilities aimed at ensuring the security and integrity of sensitive information and systems.</p> <p> </p> <p>Vulnerability Analysts conduct comprehensive assessments of computing systems, networks, and applications to identify and mitigate potential security risks. While leveraging cybersecurity methodologies, analysts analyze vulnerabilities, assess their impact, and collaborate with cross-functional teams to implement effective remediation plans of action with milestones. Seeks to protect and defend information and information systems by ensuring data confidentiality and integrity with non-repudiation, authentication, and availability of data and technology through assessments of control frameworks.</p> <p> </p> <p>Vulnerability Analysts strategically plan, coordinate, scan, analyze, and report compliance of the Department of Defense Information Network (DoDIN) to its Cybersecurity Services customers on the SWA regional and theater level. Program: OMDAC-SWACA</p> <p> </p> <p> <strong>This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</strong> </p> <p> </p> <p> <strong> <em>You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</em> </strong> </p> <br> <strong>Responsibilities</strong> <br> <br> <ul> <li>Conduct regular security assessments and audits of information systems with the DoD SWA network.</li> <li>Develop and implement action plans to manage common vulnerabilities and exposures.</li> <li>Design report templates for daily use and distribution to customers and subordinate personnel to maintain at minimum a 95% overall vulnerability compliancy rating.</li> <li>Monitor Information Assurance Security Alerts & Bulletins to detect and ensure rapid initial response to any cybersecurity related incident or event that could cause harm to the SWA AOR of the DoDIN.</li> <li>Maintain cross-communication with other cybersecurity division (e.g. IDS/IPS & ArcSight) to discover attempts to exploit known and zero-day vulnerabilities.</li> <li>Recommend improvements to the overall cybersecurity posture.</li> <li>Possess the ability to communicate effectively with management and upper echelon military personnel to ensure information is disseminated timely and efficiently.</li> <li>Maintain working knowledge of vulnerability management systems (Tenable & Nessus) Provides technical and operational support to functional end users of vulnerability tools (e.g. Assured Compliance Assessment Solution) ACAS and TYCHON.</li> <li>Prepares vulnerability scanning reports to submit to commanders and higher headquarters. Interfaces with the IAVM Manager and ISSO regarding vulnerability and remediation issues.</li> <li>Additional requirements may vary depending upon location.</li> <li>Performs other duties and assignments as required.</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <ul> <li> <strong>Qualifications</strong> </li> <li> <strong>Security Clearance: </strong> <ul> <li>Requires an active Secret Clearance</li> </ul> </li> <li> <strong>Education / Certifications:</strong> <em>One-year related experience can be substituted for one year of education if the degree is required.</em> <ul> <li>Bachelor s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field.</li> <li>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.</li> <li>The authorized certifications for this job title are listed as follows:</li> </ul> </li> <li> <strong>BASELINE:</strong> <ul> <li>Cisco: CCNP: Certified Network Professional - Security</li> <li>CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)</li> <li>CompTIA: SecurityX ce</li> <li>GIAC: GCED: Certified Enterprise Defender</li> <li>GIAC: GCIH: Certified Incident Handler</li> <li>ISACA: CISA: Certified Information Systems Auditor</li> <li>ISC2: CCSP: Certified Cloud Security Professional</li> <li>ISC2: CISSP (or Associate): Certified Information Systems Security Professional</li> </ul> </li> <li> <strong>COMPUTING ENVIRONMENT (CE)</strong>:<ul> <li>Cisco: CCIE: Certified Internetwork Expert (<strong>Any</strong>)</li> <li>Cisco: CCNP: Certified Network Professional (<strong>Any</strong>)</li> <li>DISA: ACAS: Assured Compliance Assessment Solution 5.3 (<strong>or current version</strong>)</li> <li>EC Council: CEH: Certified Ethical Hacker</li> <li>EC Council: ECIH: Certified Incident Handler</li> <li>EC-Council: CHFI: Certified Hacking Forensic Investigator</li> <li>EC-Council: CND: Certified Network Defender</li> <li>GIAC: GCIH: Certified Incident Handler</li> <li>Microsoft: 365 Certified: Enterprise Administrator Expert</li> <li>Microsoft: Certified: Azure Associate (<strong>Any</strong>)</li> <li>Microsoft: Certified: Azure Expert (<strong>Any</strong>)</li> <li>Microsoft: MCSA: Cloud Platform</li> <li>Microsoft: MCSA: Windows Server 2016</li> <li>Microsoft: MCSE: (<strong>Any above 2012</strong>)</li> <li>Microsoft: MCSE: Cloud Platform and Infrastructure</li> <li>Microsoft: MCSE: Data Management and Analytics</li> <li>Microsoft: MCSE: Productivity Solutions Expert</li> <li>Red Hat: RHCA: Certified Architect</li> <li>Red Hat: RHCE: Certified Engineer</li> <li>Red Hat: RHSA: Certified Systems Administrator</li></ul></li></ul>
<p>Org. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.</p><p>Supervisor: The incumbent reports to the Electro-mechanical Design Lead Engineer.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Carries out detailed mechanical design for building projects including schools, hospitals, clinics, shelters, warehouses and rehousing projects in accordance with Agency s needs, policies, design criteria, standards, local and international codes of practice; maintains and applies existing standard details of mechanical works utilizing relevant software and reviews drawings prepared by Technical Assistants/CAD.</li><li>Contributes to the tender documents preparation related to mechanical works, including particular specifications to cover special design needs; identifies non-standard items, to improve the quality of implemented works, and writes relevant description to be included in the Bill of Quantities (BoQs).</li><li>Searches for emerging models and exploring technologies to identify new materials and techniques to achieve better results and meet changing requirements; participates in studies and technical activities satisfying environmental aspects, including the incorporation of green elements in design, and safety needs and achieve the most cost effective, reliable, and technical solution.</li><li>Provides technical advice and carries out special design for the alteration works of the Agency premises; writes technical reports, particularly on mechanical aspects and building system inspections, including remediation requirements.</li><li>Liaises with Construction teams on mechanical design issues arising during implementation period; updates mechanical designs drawings to incorporate changes included in the as-built drawings as received from the Fields to reflect on ground conditions and evolvements; maintains these drawings based on the relevant Technical Instructions.</li><li>Coordinates and liaises with other designers, to optimise designs in response to mechanical needs and maintaining soundness and integrity of the building at minimum cost; makes recommendation for improvement of standards and procedures.</li><li>Assists in drafting terms of references for consultants related to mechanical works and supervising their work to ensure adherence with design criteria, standards, and procedures; provide substantive input on various types of reports including weekly and monthly progress reports and ad-hoc reports.</li><li>Performs such other duties as may be assigned.</li></ul><p>Competencies</p><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</p><ul><li>Creating and Innovating</li><li>Deciding and Initiating Action</li><li>Relating and Networking</li><li>Learning and Researching</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A university degree in mechanical engineering from an accredited university/institution.</li><li>You are required to have at least four years of relevant experience of which at least two years in design including public buildings and developmental projects.</li><li>You are required to have experience with mechanical design software and computer aided design, such as AutoCAD and other software.</li><li>You are required to have a university degree in mechanical engineering from an accredited university/institution.</li><li>Good command of written and spoken English and Arabic is required.</li><li>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</li><li>Are you currently residing in Duty Station. It is required that you specify your current location.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>VirtuStaff is seeking a hands-on Full-Stack Software Engineer to join its Jordan-based pre-launch team and progressively bring the development and technical management of its SaaS platform in-house.</p><p>The successful candidate will initially work closely with VirtuStaff’s third-party technical team to complete a structured handover of the existing codebase, architecture, database, cloud environment, integrations and release processes. The engineer will gradually assume responsibility for resolving software defects, modifying workflows, developing new features, managing integrations, supporting releases and maintaining the platform’s day-to-day technical performance.</p><p>The role also includes supporting and improving VirtuStaff’s AI-enabled features, including candidate screening, profile analysis, candidate-to-role matching and workflow automation. These are practical product-level AI functions rather than advanced artificial-intelligence research. The engineer should be comfortable integrating AI services, managing prompts and structured outputs, troubleshooting AI-related workflows and working with external AI APIs or models.</p><p>The engineer will contribute across VirtuStaff’s candidate, client, HR, attendance, training, CRM and administrative systems while collaborating with the Founders, Operations, HR, Sales, Marketing and external technical partners.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Complete a structured handover from the existing third-party development team.</li><li>Understand and document the platform’s front end, back end, database, architecture, infrastructure and integrations.</li><li>Develop, test and release new platform features.</li><li>Modify existing candidate, client, HR, attendance, training and administrative workflows.</li><li>Diagnose and directly fix front-end, back-end, API, integration and database-related defects.</li><li>Gradually assume responsibility for routine platform development and maintenance.</li><li>Maintain and enhance AI-enabled candidate screening and matching workflows.</li><li>Integrate external AI APIs, language models or approved AI services into the platform.</li><li>Configure and improve prompts, structured outputs, validation rules and AI workflow logic.</li><li>Investigate inaccurate, missing, delayed or inconsistent AI-screening and matching results.</li><li>Work with HR and Management to translate approved candidate-matching rules into technical workflows.</li><li>Monitor AI-service errors, response quality, usage and integration performance.</li><li>Maintain safeguards so AI recommendations do not automatically replace approved human decisions.</li><li>Build and maintain CRM, email, analytics, payment, notification and third-party integrations.</li><li>Review application logs, browser errors, API responses and database records.</li><li>Maintain source code using Git, appropriate branching, version control and release documentation.</li><li>Support cloud environments, deployments, monitoring, backups and technical configuration.</li><li>Conduct UAT, regression testing, code reviews and post-release checks.</li><li>Apply appropriate authentication, permissions, privacy and data-security controls.</li><li>Maintain technical documentation, system diagrams and deployment instructions.</li><li>Coordinate with external developers when additional expertise or capacity is required.</li><li>Recommend improvements to platform security, reliability, performance and scalability.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Three to six years of professional full-stack software-development experience.</li><li>Experience developing and maintaining production web applications.</li><li>Strong front-end and back-end programming capability.</li><li>Experience working with relational databases and SQL.</li><li>Strong API, webhook and third-party integration experience.</li><li>Experience using Git, repositories, branches, pull requests and release processes.</li><li>Strong browser, server, database and integration debugging ability.</li><li>Familiarity with cloud hosting, deployment environments, monitoring and application logs.</li><li>Experience taking over or maintaining an existing codebase developed by another team.</li><li>Understanding of authentication, user roles, permissions, MFA and secure data handling.</li><li>Experience conducting UAT, regression testing and post-release verification.</li><li>Ability to translate business requirements into technical solutions.</li><li>Ability to write clean, maintainable and documented code.</li><li>Strong analytical and problem-solving ability.</li><li>Strong English communication; Arabic is strongly preferred.</li><li>Ability to work full-time from VirtuStaff’s Jordan office.</li></ul><p><br></p><p><b>AI-Related Experience</b></p><p>The candidate should also have at least some experience with:</p><ul><li>Integrating AI or large-language-model APIs into web applications.</li><li>Working with tools or services such as OpenAI, Azure OpenAI, Google AI, AWS AI services or equivalent platforms.</li><li>Sending application data to an AI service and processing structured responses.</li><li>Prompt configuration and prompt-version management.</li><li>JSON-based AI outputs and response validation.</li><li>AI-assisted classification, scoring, matching or recommendation workflows.</li><li>Handling AI errors, timeouts, incomplete responses and inconsistent results.</li><li>Protecting personal or confidential data when working with AI services.</li><li>Combining AI recommendations with human review and business rules.</li></ul><p><br></p><p><b>Preferred but Not Mandatory</b></p><ul><li>Experience with recruitment technology, HR platforms, marketplaces or applicant-tracking systems.</li><li>Experience developing candidate-matching, recommendation or ranking features.</li><li>Familiarity with embeddings, semantic search or vector databases.</li><li>Experience with automated testing, CI/CD and cloud security.</li><li>Basic knowledge of Python for AI-service integrations or data processing.</li><li>Experience with AI monitoring, evaluation or prompt testing.</li></ul><p><br></p></div>
<p>Dorsch Impact GmbH is an independent, experienced and reliable consulting company active in international development cooperation. We provide tailor-made, sustainable solutions to address the global challenges of the future. Our work combines decades of diverse expertise with in-depth local knowledge. Together with our local partners, we develop and implement lasting solutions to improve the living conditions and livelihoods of individuals and communities worldwide. We are part of Dorsch Global, with over 7,500 experts across our global network delivering projects in more than 60 countries and striving to achieve our vision Together, we are shaping a sustainable tomorrow. For our growing business, we are looking to hire a Project Manager / Water Supply Expert (m/f) within the Water and Agriculture Department. You will join our team of consultants working across project management, technical backstopping, tendering, and business development. You will help lead the delivery of our donor-funded water supply projects while managing international and national expert teams and liaising with our clients and funding agencies. We are looking for motivated and committed colleagues (m/f) to support the day-to-day management of our on-going projects and contribute to the acquisition of new ones. Employment contract over 12 months (extendable).</p><p>Responsibilities:</p><ul><li>Carrying out project management and backstopping activities, including:</li><li>Managing and supervising multidisciplinary teams of international and national experts;</li><li>Assigning tasks and monitoring expert inputs and performance;</li><li>Providing technical guidance and mentoring to junior staff and national counterparts;</li><li>Coordinating with home-office backstopping teams, subconsultants, and joint-venture or consortium partners;</li><li>Reporting on progress (project work and financial status), milestones, KPIs, and deviations from baseline plans;</li><li>Ensuring deliverables meet QA/AC standards, applicable design codes/standards, and client/donor requirements;</li><li>Maintaining document control, version management, and a structured review/sign-off process;</li><li>Serving as the primary point of contact for the client, employer, and funding agency;</li><li>Liaising with government ministries, water utilities, regulators, municipalities, and local authorities; and,</li><li>Managing expectations and negotiating solutions to technical and contractual issues with the client.</li></ul><p>Performing expert assignments, including:</p><ul><li>Preparing master plans, feasibility studies, conceptual/preliminary designs, and detailed designs for water resource development (abstraction and treatment), supply and transmission, and network distribution projects. Proven experience in integrating energy-efficiency optimisation, non-revenue water reduction, and improved operational performance into planning and design solutions is preferred;</li><li>Developing and supervising hydraulic models using established industry-standard software (e.g., EPANET, WaterGEMS/InfoWater);</li><li>Drafting technical specifications, bills of quantities (BoQ), cost estimates, and engineering drawings;</li><li>Preparing and ensuring the quality of all contractual reports: inception, draft and final reports, progress (monthly/quarterly), interim submissions (e.g., minutes of meeting, technical notes, etc.), presentations, and briefing materials for the client and donor; and,</li><li>Ensuring timely, accurate, and well-structured reporting in the required formats.</li></ul><p>Overseeing tendering procedures in line with donor requirements and guidelines (KfW, GIZ, World Bank, EU/EC, etc.), including:</p><ul><li>Drafting prequalification documents, tender/bidding documents, and technical specifications;</li><li>Preparing and reviewing evaluation reports (prequalification, technical, and financial evaluation);</li><li>Supporting contract negotiation and award and advising the client on procurement strategy and packaging of works; and,</li><li>Applying relevant contract forms (e.g. FIDIC Red/Yellow Book) and standard donor bidding documents.</li></ul><p>L eading and coordinating with the Business Development team on project acquisition activities, including:</p><ul><li>Contributing to expressions of interest (EoI) and pre-qualification submissions;</li><li>Preparing fully-fledged technical and financial bids/proposals for new opportunities;</li><li>Drafting methodology/approach write-ups;</li><li>Supporting identification of new projects, partners, and key experts; and</li><li>Contributing to the development of work plans, staffing schedules, and pricing.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Skills:</p><ul><li>Bachelor s degree in civil engineering, environmental engineering, or a related field. A relevant master s degree is preferred.</li><li>Project management certification (e.g. PMP, PRINCE2) is considered an asset.</li><li>Minimum of 10 years professional experience in managing water supply projects in an international development cooperation context, preferably in the MENA region and/or Sub-Saharan Africa.</li><li>Excellent English and Arabic language skills. Language skills in French would be an asset.</li><li>Prior work experience in donor funded water supply projects.</li><li>Ability to work in intercultural teams and willingness to travel abroad.</li><li>Communicate with clients and donor agencies.</li><li>Proven writing, communication and presentation skills.</li><li>Working experience in development cooperation.</li></ul>
<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<\/p>\n\n<h4>The job in a nutshell<\/h4>\n<p>We're hiring a senior engineer to lead significant pieces of work on our platform\u2014from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript\/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.<\/p>\n\n<h4>What will you do?<\/h4>\n<ul>\n <li>Lead the development of new features end-to-end\u2014from refining the requirements with Product through to shipping and monitoring in production.<\/li>\n <li>Drive the technical design of significant system changes and set development standards for the backend team.<\/li>\n <li>Mentor others and be willing to learn from them in turn.<\/li>\n <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.<\/li>\n <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.<\/li>\n<\/ul>\n\n<h4>What are we looking for?<\/h4>\n<ul>\n <li><strong>Backend depth:<\/strong> Comfortable leading non-trivial work in modern PHP (7\/8+)\u2014object-oriented design, testability, and the trade-offs of common patterns are second nature.<\/li>\n <li><strong>Frontend competence:<\/strong> Can ship production React\/TypeScript features end-to-end without supervision.<\/li>\n <li><strong>Scale experience:<\/strong> You've worked on high-traffic web applications and understand what breaks at scale\u2014database hotspots, caching, queueing, idempotency, observability.<\/li>\n <li><strong>Relational databases:<\/strong> Practical experience with MySQL or similar\u2014you can read an EXPLAIN plan and fix a slow query without guessing.<\/li>\n <li><strong>Integration work:<\/strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.<\/li>\n <li><strong>AI-assisted development:<\/strong> You use modern AI coding tools (Claude Code, Cursor, Copilot, or similar) as part of your daily workflow\u2014and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.<\/li>\n <li><strong>Product partnership:<\/strong> Can work with product managers to refine requirements, push back constructively, and give honest estimates.<\/li>\n <li><strong>Communication:<\/strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.<\/li>\n <li><strong>Judgment:<\/strong> Strong problem-solving, attention to detail, and the instinct to ask \"do we actually need this?\" before adding complexity.<\/li>\n<\/ul>\n\n<h4>Who will excel?<\/h4>\n<ul>\n <li>DevOps experience with a major cloud provider (AWS \/ GCP \/ Azure).<\/li>\n <li>Kubernetes, CI\/CD pipelines.<\/li>\n <li>Python, Node, or other backend languages\u2014we care more about polyglot instinct than the specific stack.<\/li>\n <li>Elasticsearch, GraphQL.<\/li>\n <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost\/latency trade-offs).<\/li>\n<\/ul>\n\n<h4>What we offer you?<\/h4>\n<ul>\n <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.<\/li>\n <li>Encouragement to grow into a feature development lead.<\/li>\n <li>A competitive salary.<\/li>\n <li>Ample time to learn new concepts\u2014including paid development and business-related conferences.<\/li>\n <li>Fully remote working, no commuting expenses.<\/li>\n <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<\/li>\n <li>25 days holiday (plus bank holidays), with an additional day per year of service.<\/li>\n <li>Regular all-company socials and quarterly team socials.<\/li>\n <li>A team that genuinely likes learning and shipping together.<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<\/p>\n\n<h4>The job in a nutshell<\/h4>\n<p>We're hiring a senior engineer to lead significant pieces of work on our platform\u2014from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript\/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.<\/p>\n\n<h4>What will you do?<\/h4>\n<ul>\n <li>Lead the development of new features end-to-end\u2014from refining the requirements with Product through to shipping and monitoring in production.<\/li>\n <li>Drive the technical design of significant system changes and set development standards for the backend team.<\/li>\n <li>Mentor others and be willing to learn from them in turn.<\/li>\n <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.<\/li>\n <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.<\/li>\n<\/ul>\n\n<h4>What are we looking for?<\/h4>\n<ul>\n <li><strong>Backend depth:<\/strong> Comfortable leading non-trivial work in modern PHP (7\/8+)\u2014object-oriented design, testability, and the trade-offs of common patterns are second nature.<\/li>\n <li><strong>Frontend competence:<\/strong> Can ship production React\/TypeScript features end-to-end without supervision.<\/li>\n <li><strong>Scale experience:<\/strong> You've worked on high-traffic web applications and understand what breaks at scale\u2014database hotspots, caching, queueing, idempotency, observability.<\/li>\n <li><strong>Relational databases:<\/strong> Practical experience with MySQL or similar\u2014you can read an EXPLAIN plan and fix a slow query without guessing.<\/li>\n <li><strong>Integration work:<\/strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.<\/li>\n <li><strong>AI-assisted development:<\/strong> You use modern AI coding tools (Claude Code, Cursor, Copilot, or similar) as part of your daily workflow\u2014and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.<\/li>\n <li><strong>Product partnership:<\/strong> Can work with product managers to refine requirements, push back constructively, and give honest estimates.<\/li>\n <li><strong>Communication:<\/strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.<\/li>\n <li><strong>Judgment:<\/strong> Strong problem-solving, attention to detail, and the instinct to ask \"do we actually need this?\" before adding complexity.<\/li>\n<\/ul>\n\n<h4>Who will excel?<\/h4>\n<ul>\n <li>DevOps experience with a major cloud provider (AWS \/ GCP \/ Azure).<\/li>\n <li>Kubernetes, CI\/CD pipelines.<\/li>\n <li>Python, Node, or other backend languages\u2014we care more about polyglot instinct than the specific stack.<\/li>\n <li>Elasticsearch, GraphQL.<\/li>\n <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost\/latency trade-offs).<\/li>\n<\/ul>\n\n<h4>What we offer you?<\/h4>\n<ul>\n <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.<\/li>\n <li>Encouragement to grow into a feature development lead.<\/li>\n <li>A competitive salary.<\/li>\n <li>Ample time to learn new concepts\u2014including paid development and business-related conferences.<\/li>\n <li>Fully remote working, no commuting expenses.<\/li>\n <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<\/li>\n <li>25 days holiday (plus bank holidays), with an additional day per year of service.<\/li>\n <li>Regular all-company socials and quarterly team socials.<\/li>\n <li>A team that genuinely likes learning and shipping together.<\/li>\n<\/ul><\/p><p><\/p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Result of Service Project activities are effectively implemented, resulting in youth and persons with disabilities being better prepared for employment and actively connected to inclusive opportunities, thereby contributing to greater economic participation, autonomy, and independence.</p><p>Work Location UN ESCWA/ Remotely Expected duration 6 months</p><p><b>Duties and Responsibilities</b></p><p>Background Youth inequality in Jordan has been rising since 2015 and now exceeds global and regional averages. Young people, particularly those with disabilities, face high levels of underemployment and exclusion from social and economic life. Despite legal frameworks that guarantee equality, persons with disabilities remain marginalized, with employment rates at only 21 per cent compared to 39 per cent for persons without disabilities. This exclusion is not only a social challenge but also an economic burden, costing the national economy an estimated $328 million annually. The barriers are both cultural persistent misconceptions about productivity and cost and structural, including inaccessible transport, unsuitable urban environments, and limited workplace accommodations. ESCWA has long been engaged in advancing disability inclusion and youth empowerment across the Arab region. Through its convening power, technical expertise, and regional mandate, ESCWA has supported national strategies, strengthened policy frameworks, and enhanced labour market statistics to promote inclusive development. In Jordan, ESCWA has produced policy briefs analyzing the challenges and opportunities for persons with disabilities. In 2025 the Government of Jordan formally requested ESCWA s assistance in developing a national strategy for the economic empowerment of persons with disabilities, alongside technical support for programs aimed at connecting social assistance beneficiaries including youth and persons with disabilities to the labour market. In response, ESCWA is implementing the project From Dependence to Dignity: Economic Empowerment for Persons with Disabilities and Youth in Jordan. The project combines high-level policy reform with practical, demand-driven interventions. It focuses on three main areas: launching a national strategy for the economic empowerment of persons with disabilities; enacting reforms to bridge the national skills mismatch; and upgrading the skills of youth and persons with disabilities while connecting them to inclusive employment opportunities. Central to this effort is the enhancement of the Josour Initiative, which strengthens skills, employability, and job-matching opportunities for persons with disabilities and youth. By integrating these tools with Jordan s national systems, the project aims to reduce inequalities, promote decent work, and empower marginalized groups to transition from dependence to dignity.</p><p>Objective ESCWA seeks to hire an individual contractor to support the project From Dependence to Dignity: Economic Empowerment for Persons with Disabilities and Youth in Jordan, contributing to skills development, labour market access, and inclusive employment opportunities through the Josour platform, awareness campaigns, training, and private sector partnerships.</p><p>Duties and Responsibilities:</p><p>The individual contractor is requested to:</p><p>General Project Support</p><ul><li>Provide administrative and logistical support for project implementation, including meetings, workshops, and policy dialogues.</li><li>Draft and respond to routine correspondence and communications.</li><li>Compile, organize, and edit information for reports, work plans, presentations, and other project documents.</li><li>Proofread and edit texts for accuracy, clarity, and adherence to standards.</li><li>Prepare presentation and communication materials using appropriate technology and software.</li></ul><p>Josour Platform and Skills Development</p><ul><li>Support the maintenance and enhancement of the Josour platform by ensuring regular updates on announcements, opportunities, and skills analysis, while providing ongoing user support.</li><li>Support awareness raising campaigns to increase enrollment of users, including persons with disabilities.</li><li>Support the mapping and engagement of potential partners across Arab countries.</li><li>Support in the collection and analysis of data on training participation, platform usage, and employment outcomes.</li><li>Assist in the preparation of agendas, info notes, presentations, and background material for meetings and activities.</li><li>Coordinate with partners and stakeholders on matters related to the Josour s national chapters.</li><li>Contribute to evaluations to ensure activities remain inclusive, demand-driven, and responsive to beneficiary needs</li><li>Perform other related tasks as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or equivalent in one of the following fields is required: Social Sciences, International Relations, Public Administration, Project Management, Social Policy, Social Development, or another relevant field.</li><li>Eight years of progressively responsive experience in general office support or related area is required.</li><li>Experience working in similar development projects is desirable.</li><li>Background/familiarity with e-platforms management is desirable.</li><li>Previous UN Experience is desirable.</li><li>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required.</li><li>Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</li></ul><p></p></section>
Senior Paid Ads Mastery for MSEs Training – National Individual Consultant
Logistics, Supply Chain & Procurement
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until January, 2027</span></p>
<p class="x_MsoNormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >About Mercy Corps</span></b></p>
<p class="x_MsoNormal" ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >About Iqlaa Activity</span></b></p>
<p class="x_MsoNormal" ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Program.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Activity Purpose</span></b></p>
<p class="x_MsoNormal" ><span >The purpose of this Terms of Reference (TOR) is to solicit proposals from qualified national individual trainers to deliver a training module on Paid Ads Mastery.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The selected trainer will deliver in-person sessions to MSEs across multiple governorates in coordination with <b>Iqlaa's Partner, a digital solutions company with an established expertise in delivering training content and digital learning solutions to MSEs in Jordan.</b></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >This assignment is funded by the United States Government under Iqlaa and is carried out by Iqlaa's Partner as part of an initiative to strengthen business and digital solutions and improve MSEs' marketing and business management capacities.</span></p>
<p class="x_MsoNormal" ><span >The selected consultant will be contracted by Mercy Corps Jordan on behalf of Iqlaa's Partner and will work in close coordination with both organizations throughout the assignment, following Mercy Corps Jordan 's procurement and compliance requirements as a United States Government funded program.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Activity Description</span></b></p>
<p class="x_MsoNormal" ><span >Iqlaa's Partner is a marketing solutions company specializing in digital marketing and e-learning content development, with an established digital learning platform serving MSEs across Jordan. The platform offers structured training modules in digital marketing and other business management skills. To complement the platform's digital offer and broaden reach, Iqlaa's Partner plans to deliver in-person training sessions targeting MSEs across multiple governorates.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Within the scope of Iqlaa program, Mercy Corps Jordan is supporting Iqlaa's Partner to deliver a roadshow consisting of a series of 6 in-person training sessions across 4 governorates, targeting over 100 MSEs. The roadshow is designed to strengthen MSEs' marketing capabilities and practical business management skills through specialized training modules.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >A training module on Paid Ads Mastery will be delivered under this assignment. The scope of this assignment concludes with the full delivery of all 6 training sessions and related reporting. Participant management, session logistics, and coordination with MSEs will be carried out by Iqlaa's Partner.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><b><span ><a href="https://drive.google.com/drive/folders/1NQJS7sO-26i3aabKF-xjgJF9OAReDK_S?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1NQJS7sO-26i3aabKF-xjgJF9OAReDK_S?usp=sharing">https://drive.google.com/drive/folders/1NQJS7sO-26i3aabKF-xjgJF9OAReDK_S?usp=sharing</a></span></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Monday 20 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the ToR document (pages 5-6) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Duty Station(s)<br>
<br>
Home based.<br>
<br>
Duration<br>
<br>
12 months (with possibility of extension, subject to organizational requirements, availability of funds, and satisfactory performance).<br>
<br>
Role Purpose The Explosive Ordnance Risk Education (EORE) and Victim Assistance (VA) Advisor provides technical expertise, capacity building, and operational guidance to enhance EORE and VA programming.<br>
<br>
Functions / Key Results Expected<br>
<br>
Under the overall supervision of the UNOPS PSC Global Technical Advisor or designated UNOPS field programme’s Supervisor, the Explosive Ordnance Risk Education (EORE) and Victim Assistance (VA) Advisor will conduct the following duties:<br>
<br>
1. Technical Advisory, Training, and Capacity Enhancement<br>
<br>
•Provide guidance to the UNOPS PSC and field programmes on matters related to EORE and VA.<br>
•Conduct desk review and consultations to collect data and updated information on EORE and VA in support of UNOPS PSC and field programmes.<br>
•Provide EORE and VA technical support and capacity enhancement opportunities to national mine action staff, implementing partners, contractors and government actors. This may include delivering specific training and quality assurance activities.<br>
•Lead the development of new age and gender sensitive EORE materials for direct and indirect sessions as required.<br>
•Provide guidance to support advocacy and promote EORE/VA initiatives in APMBC and CCM meetings (SPM, IM, NDM) and other relevant fora (GPC, EORE AG, etc.).<br>
<br>
2. Operational Coordination<br>
<br>
•Direct and implement the strategic direction of EORE and VA in compliance with the Country Programme Strategy of UNOPS PSC and field programmes.<br>
•Form partnerships and maintain existing relationships with other humanitarian actors and contribute to the EORE and VA mine action components.<br>
•Receive and redirect questions and requests to UNMAS that result from the sub-cluster and/or UN-related Humanitarian initiatives.<br>
•Liaise with and coordinate closely with the national and regional authorities on EORE and VA activities and training requests.<br>
•Represent UNOPS PSC and field programmes in technical EORE and VA forums and be the principal focal point for external representation on these issues.<br>
<br>
3. Project and Grant Management<br>
<br>
•Develop Call for Proposals and Statement of Works for EORE and VA activities, specifically including for indirect EORE and EORE material development.<br>
•Develop calls for proposals for the development of UNOPS PSC and field programmes’ VA strategy, or develop a sectoral/organisational strategy, consulting with all relevant stakeholders, that outlines the needs, gaps and priorities.<br>
•Provide support to the implementing partner/contractor in the development of the strategy and consultations with stakeholders.<br>
•Oversee the overall execution of EORE and VA grants and contracts in close collaboration with implementing partners/contractors.<br>
•Organise stakeholder meetings on EORE and VA as needed, including close collaboration with national counterparts.<br>
•Provide guidance on integration of EORE and VA across other grant and contract processes if required.<br>
•Ensure duties and administrative actions are implemented according to UNOPS policy, within the scope of UN and UNMAS mandates, and in compliance with agreements with donors.<br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">Skills Capacity Building, Grant Administration, Information Management, Project Management, Reporting, Technical Training.<br>
<br>
Education Requirements<br>
<br>
•Advanced university degree (Master’s or equivalent) with a minimum of 7 years of relevant experience; OR<br>
•First level university degree (Bachelor’s or equivalent) with a minimum of 9 years of relevant experience; OR<br>
•Secondary school diploma (high school or equivalent) with a minimum or 11 years of relevant experience is required.<br>
<br>
Experience Requirements Relevant experience is defined as experience in Explosive Ordnance Risk Education programming in conflict settings AND designing and delivering Victim Assistance programming.<br>
<br>
•A minimum of 7 years of experience in project management is required.<br>
•Experience working on humanitarian operations in conflict settings is desired.<br>
•Experience working in mine action is desired.<br>
•Experience in grant management is desired.<br>
•Experience in workshop planning and facilitation is desired.<br>
•Experience advancing workforce inclusion and iterating gender and PSEAH/safeguarding into project implementation and implementing partner oversight is desired.<br>
<br>
Language Requirements English, fluent, required.<br>
<br>
French, intermediate, desirable.<br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The incumbent reports directly to the Director of Education and plays a central role in supporting high-level strategic decision-making and shaping the Agency's education agenda across all fields. Based at Headquarters within the Education Programme, the position serves as a key link between strategic planning, data systems, and policy development, working closely with HQ divisions and field education teams to influence core processes such as resource allocation, school mapping, and system wide reforms. The incumbent provides technical leadership across functions and, depending on operational needs, may lead or coordinate staff and consultants, offering guidance, mentoring, and oversight on complex, cross-field initiatives.</p><p><b>Responsibilities</b></p><p>Strategic Education Planning & Policy Development</p><ul><li>Supports the development, revision, and implementation of UNRWA's multi-year education strategy and operational workplans.</li><li>Ensures alignment of education planning with Sustainable Development Goal (SDG) 4, UNESCO/ International Institute for Educational Planning (IIEP) guidelines, and UNRWA's education vision.</li><li>Prepares financial simulations on staffing needs, cost-saving scenarios, and quality enhancement investments (e.g. reduced class size in critical grades).</li><li>Develops and implements cost-effective financial strategies for education, ensuring optimal use of available resources.</li><li>Provides input into cross-cutting agency strategies and donor submissions from an education planning perspective.</li></ul><p>Data Analysis, School Mapping (Class Formation)</p><ul><li>Leads the annual class formation/school mapping processes across five fields.</li><li>Coordinates with field offices to ensure correct application of norms and standards for class size, space utilization, and staff allocation.</li><li>Plays a key role in the development and use of algorithms and digital tools to automate projections and optimize resource use.</li><li>Supports the modernization of the Education Management Information System (EMIS), including planning dashboards and school-level monitoring tools.</li></ul><p>Monitoring, Evaluation & Policy Impact Assessment.</p><ul><li>Oversees the development of monitoring and evaluation frameworks to track progress toward education goals and policy implementation.</li><li>Contributes to monitoring and evaluation of education indicators, including data validation, trend analysis, and reporting.</li><li>Supports the assessment of policy impacts and feasibility studies, such as automatic promotion policies and learning recovery strategies.</li><li>Guides the preparation of annual education sector performance reports, policy briefs, and recommendations for UNRWA leadership and external partners.</li><li>Ensures the integration of equity, gender sensitivity, and inclusion considerations in education policies and programs.</li></ul><p>Capacity Development & Technical Assistance</p><ul><li>Provides technical assistance and capacity building to HQ and field-based education and planning staff.</li><li>Develops planning templates, SOPs, guidelines, and training materials as needed.</li><li>Supports workshops, webinars, and cross-field learning exchanges.</li><li>Establishes partnerships with universities, research institutions, and international organizations to enhance national education planning capacities.</li><li>Promotes the adoption of new technologies and data-driven decision-making tools to enhance education policy formulation.</li><li>Contributes to Education Department wide strategies and cross-team initiatives, as required, including but not limited to Education in Emergencies, Digital Education, Quality Education assessments, and other strategic initiatives.</li></ul><p>Competencies</p><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</p><p>Planning and Organizing</p><p>Deciding and Initiating Action</p><p>Leading and Supervising</p><p>Relating and Networking</p><p>Formulating Strategies and Concepts</p><p>Delivering Results</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>An advanced university degree in Education Planning, Economics of Education, Public Policy, or related field.</li><li>At least 7 years of progressively responsible and professional experience in school mapping/class formation, education financing, or EMIS development is required.</li><li>Demonstrated experience in education planning, policy analysis, large-scale programme implementation, or related fields, preferably within a ministry, international organization, or research institute is required.</li><li>Proven experience in quantitative and qualitative analysis, including use of Excel and/or planning software is required.</li><li>Experience in applying international education frameworks such as SDG 4, UNESCO's Education Policies, and IIEP methodologies in programme design or evaluation.</li><li>Experience in multi-stakeholder coordination and participatory planning processes.</li><li>Documented experience in drafting clear and concise policy reports and technical documents is required.</li><li>Unless already serving as an international staff member in the UN Common System, at least two continuous years of relevant international experience outside UNRWA and outside the country(s) of citizenship is required.</li><li>Experience in education emergency response planning in conflict-affected or resource constrained settings is desirable.</li><li>Knowledge of Arabic is desirable.</li><li>Familiarity with overcrowded classroom challenges and creative mitigation strategies is desirable.</li><li>Knowledge of UNRWA or refugee education systems is desirable.</li></ul><p></p></section>
<p>The GIZ Jordan Project <strong><em>"</em></strong><strong><em>Improved Governance for the Support of Reform Projects in Jordan” (PARtner II)</em></strong><strong>” </strong>is seeking to hire a <strong>“Public Sector Reform Advisor – Focus: PSMR/Strategy”</strong> for full-time based employment.</p>
<p>The project “Improved Governance for the Support of Reform Projects in Jordan” (PARtner II) is commissioned by the German Federal Ministry for Economic Cooperation and Development (BMZ) and implemented by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH on behalf of the German Government, in partnership with the Prime Ministry of the Hashemite Kingdom of Jordan. From April 2026 to March 2030, PARtner II supports one of Jordan’s key national reform priorities: the modernisation of the public sector. Building on the achievements of its predecessor project, PARtner I, the project contributes to the implementation of the Public Sector Modernisation Roadmap and the Economic Modernisation Vision by strengthening institutional capacities, improving governance processes, and promoting evidence-based decision-making. Through its work with high-level government partners, PARtner II helps foster a more efficient, transparent, and citizen-oriented public administration, creating lasting impact for governance and sustainable development in Jordan.</p>
<p>Joining the project offers the opportunity to work at the heart of Jordan’s reform agenda, collaborate closely with senior government stakeholders and international partners, and contribute to meaningful and sustainable institutional change.</p>
<p><strong>Qualifications and Specialist Knowledge</strong></p>
<ul>
<li>University degree in Public Administration, Economics, Social or Political Sciences, Public Policy, or a comparable field. An advanced degree is desirable.</li>
<li>5 years of professional experience relevant to the duties.</li>
<li>Strong knowledge of Jordan’s administrative structures, ongoing reform processes (especially PSMR and EMV), and the relevant stakeholder landscape.</li>
<li>Experience in advising governmental institutions (desirable: the Prime Ministry), ideally in the context of managing, implementing and monitoring ongoing Jordanian public administration reforms.</li>
<li>Practical experience in organizational development and in the planning and implementation of capacity development measures in the public sector.</li>
<li>Ability to strategically position reform and innovation topics within a development cooperation context.</li>
<li>Strong ability to use ICT tools, and willingness to continuously upskill in the framework of GIZ’s further digitization.</li>
<li>Proven ability to work in an intercultural context, ability to work in a politically sensitive context.</li>
<li>Strong analytical and drafting skills.</li>
<li>Excellent command of English and Arabic (spoken and written).</li>
</ul>
<p><strong>Main Responsibilities</strong></p>
<ul>
<li>Provide technical and methodological advisory support to the Project Management and Implementation Office within the Prime Ministry (PMIO) in advancing and implementing the Public Sector Modernisation Roadmap (PSMR).</li>
<li>Support PMIO and line ministries in identifying, prioritising, and shaping high-impact reform initiatives and flagship projects, particularly at the interface between public sector modernisation and economic development (PSMR–EMV).</li>
<li>Design, coordinate, and implement Capacity Development (CD) and organisational development measures in close cooperation with governmental counterparts.</li>
<li>Coordinate project activities and ensure effective collaboration with relevant government institutions, development partners, consultants, and other stakeholders.</li>
<li>Advise on innovative reform approaches and international good practices and contribute to knowledge management and learning processes in the field of public sector modernisation.</li>
<li>Contribute to the strategic positioning and thematic development of the development cooperation portfolio on public sector modernisation.</li>
<li>Support monitoring, impact assessment, reporting (e.g., project progress reports, policy dialogues), communication, and visibility activities.</li>
<li>Support the Head of Project, the Senior Component Manager, and the wider project team in the implementation and coordination of cross-cutting project activities and operational tasks.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><strong><em>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</em></strong></p>
<p><strong><em>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</em></strong></p>
<p><strong><em>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</em></strong></p>
<p><strong><em>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</em></strong></p>
<strong>Job Purpose</strong> <p></p> <p>The Senior Presales Engineer - Cybersecurity is responsible for driving end-to-end technical solutioning across enterprise security domains. This includes Network Security, Endpoint & Detection (EDR/NDR/MDR), Zero Trust Architectures (ZTNA), Data Security (DLP, Classification, Watermarking), Security Operations (SOC, SIEM, SOAR, Log Management, IR), Threat Intelligence, Identity & AD Governance, and Core Infrastructure Security (DNS, IPAM, DHCP). The role involves gathering technical and compliance requirements, designing comprehensive security architectures aligned with local regulatory frameworks (e.g., NCA, SAMA, PDPL), and partnering closely with Account Managers, top cybersecurity OEMs, and regional Value-Added Distributors (VADs) in Saudi Arabia to drive successful deal closures and maintain high customer satisfaction.</p> <p> <strong> <br>Skills<br> </strong>Presales, Cybersecurity, Saudi Arabia Market Relations (OEMs & VADs), Zero Trust (ZTNA), EDR, NDR, MDR, SOC, SOAR, Log Management, Incident Response (IR), Threat Intelligence, Data Loss Prevention (DLP), Data Classification, Watermarking, Application Whitelisting, Active Directory (AD) Audit, Database Security, Phishing Simulation, Security Awareness (LMS), Core Network Security (DNS, IPAM, DHCP Security), and Local Security Compliance (NCA/SAMA), with Minimum similar 5 Yrs of experience</p> <p> <strong> <br>Responsibilities</strong> </p> <ul> <li> <p>Work closely with the Sales team to provide full technical presales assistance in support of achieving aggressive regional sales targets.</p> </li> <li> <p>Illustrate the enterprise value, risk-reduction, and ROI of comprehensive cybersecurity solutions to prospects in a compelling manner.</p> </li> <li> <p>Align company capabilities (products, managed security services, SOC/MDR offerings, and consulting) with client business objectives, risk frameworks, and Saudi regulatory requirements (e.g., NCA ECC, SAMA CSF, PDPL).</p> </li> <li> <p>Lead and participate in the response to RFI/RFP/RFQ documents, bid coordination, prospect qualification, deep-dive discovery, technical demonstrations, and custom solution architectures.</p> </li> <li> <p>Promote and expand security opportunities within existing enterprise and government accounts in KSA.</p> </li> <li> <p>Design, execute, and oversee Proof-of-Concept (POC) activities, phishing simulations, and technical benchmarks to help sales close complex security deals.</p> </li> <li> <p>Maintain <strong>strong relationships with key cybersecurity Vendors (OEMs) and local Value-Added Distributors (VADs) in Saudi Arabia</strong> (e.g., Cyberknight, , StarLink, Ingram Micro KSA, Mindware, AlJammaz, Logicom, FVC, Gulf IT Network Distribution, exclusive networks<strong> </strong>etc.) for joint account planning, quote speed, and partner enablement.</p> </li> <li> <p>Collaborate closely with Product Managers and local VAD product leads to identify emerging threat trends, generate leads, and uncover new business opportunities.</p> </li> <li> <p>Act as a strong Solution Architect across market-leading cybersecurity OEMs and specialized domains:</p> <ul> <li> <p> <strong>Endpoint & Threat Detection:</strong> EDR, NDR, MDR, Incident Response (IR), Application Whitelisting.</p> </li> <li> <p> <strong>Zero Trust & Network Security:</strong> Zero Trust Network Access (ZTNA), Next-Gen Firewalls, DNS Security, IPAM Security, DHCP Security.</p> </li> <li> <p> <strong>Security Operations & Intelligence:</strong> SOC, SOAR, SIEM, Log Management, Threat Intelligence platforms.</p> </li> <li> <p> <strong>Data Protection & Privacy:</strong> Data Loss Prevention (DLP), Data Classification, Document Watermarking, Database Security.</p> </li> <li> <p> <strong>Identity, Access & Infrastructure Audit:</strong> Active Directory (AD) Auditing, Identity & Access Management (IAM), Privileged Access Management (PAM).</p> </li> <li> <p> <strong>Human Risk & Enablement:</strong> Security Awareness Platforms, Learning Management Systems (LMS), Phishing Simulation tools.</p> </li> </ul> </li> <li> <p>Deliver regular security product enablement, threat landscape updates, and solution training to internal sales teams.</p> </li> <li> <p>Participate in commercial, licensing, and deal-registration discussions with cybersecurity OEMs and local VADs to secure special pricing (SPA/OIP) and optimal margins.</p> </li> <li> <p>Maintain regular engagement and strategic technical alignment with Saudi-based OEM Presales teams and Solution Architects.</p> </li> <li> <p>Liaise with local distributors for rapid bill-of-materials (BOM) validation, product availability, and prompt quote turnarounds.</p> </li> <li> <p>Build and nurture strong technical relationships with client CISOs, IT Security Leaders, and local ecosystem partners.</p> </li> <li> <p>Assist sales leaders in overcoming complex technical objections and closing strategic deals.</p> </li> <li> <p>Perform ongoing competitive analysis across the local security vendor landscape to position solutions effectively.</p> </li> </ul> <p> <strong>Key Qualifications</strong> </p> <ul> <li> <p>Deep technical and architecture knowledge across enterprise cybersecurity domains, Zero Trust models, and frameworks (e.g., NIST, ISO 27001, NCA ECC).</p> </li> <li> <p> <strong>Strong network and established professional relationships with local cybersecurity Vendors (OEMs) and VADs in Saudi Arabia.</strong> </p> </li> <li> <p>Strong analytical, risk-assessment, threat-modeling, and problem-solving skills.</p> </li> <li> <p>Comprehensive product and licensing knowledge across major cybersecurity OEMs and SecOps platforms.</p> </li> <li> <p>Consultative, value-based technical selling and advisory capabilities.</p> </li> <li> <p>Proven experience engaging with C-level stakeholders (CISOs, CIOs, IT Directors, Compliance Officers).</p> </li> </ul> <p> <strong>Educational Qualifications</strong> </p> <ul> <li> <p>Bachelor s Degree in Cybersecurity, Computer Science, Computer Engineering, or equivalent.</p> </li> </ul> <p> <strong>Certifications Required</strong> </p> <ul> <li> <p> <strong>Vendor-Specific Technical Certifications:</strong> Architecture or professional-level certifications from key security OEMs (e.g., Palo Alto PCNSE, Fortinet NSE, Check Point CCSE, CrowdStrike CCFA/CCFR, Splunk, etc.).</p> </li> <li> <p> <strong>Vendor-Agnostic/Domain Certifications:</strong> CISSP, CISM, CEH, or CompTIA Security+ are highly desirable.</p> </li> <li> <p> <strong>Cloud & Operations Certifications:</strong> CCSP, AWS Certified Security - Specialty, or Microsoft Certified: Cybersecurity Architect Expert will be a strong added advantage.</p> </li> </ul> <p><br></p>
<p>The Fresh Full Stack Developer is responsible for supporting the design, development, maintenance, and enhancement of application features across backend, frontend, and database layers. This position is intended for a fresh graduate or early-career professional seeking to build practical experience within a structured development environment while working under the guidance of senior team members and adhering to established coding standards, SDLC processes, and architectural guidelines.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Application Development: Support the development of backend services using C# and .NET Core. Assist in the implementation of frontend components using jQuery, Bootstrap, and Metronic UI. Contribute to the development and maintenance of RESTful APIs for internal and external use. Participate in implementing business logic within multi-tenant environments under guidance. Assist in maintaining Windows client applications where required. Support mobile application tasks as assigned by the Development Team Lead.</li><li>Database & Data Handling: Write and maintain basic SQL Server queries, views, and stored procedures with support from senior developers. Support efforts to ensure data accuracy, consistency, and reliability. Follow best practices for database access, transactions, and data handling. Assist in troubleshooting data-related issues.</li><li>Code Quality & Standards: Write clean, readable, and maintainable code in accordance with team standards. Participate in code reviews and apply feedback in a timely manner. Learn and follow defined architecture principles and design patterns. Assist with improving and refactoring existing code under guidance. Apply appropriate error handling, logging, and validation in assigned tasks.</li><li>SDLC & Delivery: Work within Agile/Scrum methodology. Participate in sprint planning, daily standups, reviews, and retrospectives. Complete assigned tasks within agreed timelines with support from the team. Collaborate with QA to resolve defects and improve application quality. Support deployments to QA and UAT environments when required.</li><li>DevOps & Repository Usage: Follow defined branching and merging practices. Use GitHub / Azure DevOps repositories for source control. Maintain clear and traceable commits aligned with assigned work items. Assist in resolving build issues related to assigned code changes.</li><li>Knowledge Sharing & Documentation: Document assigned modules, APIs, and implemented logic. Maintain up-to-date technical documentation for completed work. Participate in knowledge-sharing sessions. Communicate progress, issues, and understanding of assigned features to team members.</li><li>Collaboration & Communication: Work closely with Senior Developers and Development Team Lead. Coordinate with QA, DevOps, and Infrastructure teams as needed. Escalate blockers, questions, or unclear requirements in a timely manner. Collaborate effectively with distributed teams.</li><li>Security & Compliance: Follow secure coding practices. Handle sensitive data responsibly and confidentially. Comply with internal security policies and access controls. Support logging, traceability, and audit requirements as needed.</li></ul><p>Job Relations:</p><p>Reports to Development Team Lead. Works closely with Senior Developers, QA, DevOps, and Infra teams. Coordinates with Technical Delivery Lead as required.</p><p>Bachelor s degree in computer engineering, Computer Science, or related field. Fresh graduate or up to 1 year of experience in software development.</p><p>Competencies:</p><ul><li>Willingness to learn and respond positively to feedback.</li><li>Good organizational and time management skills.</li><li>Effective communication and documentation ability.</li><li>Analytical thinking and a problem-solving mindset.</li><li>Ability to work effectively within a fast-paced team environment.</li></ul><p>Skills:</p><ul><li>Backend: Basic knowledge of C# and .NET Core.</li><li>Frontend: Basic knowledge of HTML, CSS, JavaScript, jQuery, Bootstrap, and Metronic.</li><li>Database: Basic knowledge of Microsoft SQL Server.</li><li>Real-time: Exposure to SignalR is a plus.</li><li>Version Control: Familiarity with Git (GitHub / Azure DevOps).</li><li>CI/CD: Basic understanding of Azure DevOps Pipelines or similar tools.</li><li>Documentation: Familiarity with SharePoint or internal documentation tools.</li><li>Project Management: Familiarity with Jira / Azure Boards.</li></ul><p>Preferred Skills:</p><ul><li>Academic projects, internships, graduation projects, or personal projects are considered an advantage.</li><li>Basic familiarity with C#, .NET Core, SQL Server, JavaScript, jQuery, and web application concepts.</li><li>Exposure to Agile/Scrum, Git, Jira, DevOps, or CI/CD concepts is considered a plus.</li></ul><p>Languages:</p><ul><li>Fluent in English (required).</li><li>Arabic proficiency (preferred).</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in computer engineering, Computer Science, or related field. Fresh graduate or up to 1 year of experience in software development.</p><p>Competencies:</p><ul><li>Willingness to learn and respond positively to feedback.</li><li>Good organizational and time management skills.</li><li>Effective communication and documentation ability.</li><li>Analytical thinking and a problem-solving mindset.</li><li>Ability to work effectively within a fast-paced team environment.</li></ul><p>Skills:</p><ul><li>Backend: Basic knowledge of C# and .NET Core.</li><li>Frontend: Basic knowledge of HTML, CSS, JavaScript, jQuery, Bootstrap, and Metronic.</li><li>Database: Basic knowledge of Microsoft SQL Server.</li><li>Real-time: Exposure to SignalR is a plus.</li><li>Version Control: Familiarity with Git (GitHub / Azure DevOps).</li><li>CI/CD: Basic understanding of Azure DevOps Pipelines or similar tools.</li><li>Documentation: Familiarity with SharePoint or internal documentation tools.</li><li>Project Management: Familiarity with Jira / Azure Boards.</li></ul><p>Preferred Skills:</p><ul><li>Academic projects, internships, graduation projects, or personal projects are considered an advantage.</li><li>Basic familiarity with C#, .NET Core, SQL Server, JavaScript, jQuery, and web application concepts.</li><li>Exposure to Agile/Scrum, Git, Jira, DevOps, or CI/CD concepts is considered a plus.</li></ul><p>Languages:</p><ul><li>Fluent in English (required).</li><li>Arabic proficiency (preferred).</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Proudly voted a Great Place to Work®, we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionizing the way businesses communicate. Our team is made up of 400+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.</span></p><br><p><span>We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!</span></p><br><p><strong>Meet the team!</strong></p><br><p><span>The main aim of our Sales team is to drive revenue while acting as trusted consultants to our customers. Our team is made up of experts in account management, business development, and customer service. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships, and have a passion for helping others, we want you on our team.</span></p><br><p><span>As a Customer Success Executive, you will be responsible for ensuring our clients have the best experience possible throughout their journey with Unifonic. You will serve as the main point of contact for customers, building strong, long-lasting relationships while understanding their business needs and helping them maximize the value of our solutions. At Unifonic, our dynamic and energetic Customer Success team works closely with clients to drive adoption, deliver exceptional service, and support them in achieving their business goals. If you're passionate about customer success, enjoy solving problems, and thrive in a fast-paced, ever-evolving environment, you'll fit right in.</span></p><br><p><strong>Help us shape the future of communication by:</strong></p><br><ul><li><p><span>Building strong, trusted relationships with assigned customers, serving as their day-to-day point of contact and helping them get consistent value from Unifonic's platform throughout their lifecycle.</span></p><br></li></ul><ul><li><p><span>Supporting customers and internal teams (Sales, Partners, Solution Consultants) in preparing Customer Success touchpoints, including QBRs, adoption reviews, and check-ins.</span></p><br></li></ul><ul><li><p><span>Developing working knowledge of Unifonic's products, including messaging channels and conversational AI tools to help customers use the features most relevant to their needs.</span></p><br></li></ul><ul><li><p><span>Driving early and sustained product adoption by proactively engaging customers, sharing best practices, and guiding them through onboarding and key milestones.</span></p><br></li></ul><ul><li><p><span>Supporting adoption plans for accounts in your portfolio, with a focus on AI-powered features and successful rollout of purchased packages.</span></p><br></li></ul><ul><li><p><span>Monitoring account health, flagging churn or risk signals early, and working with the account team to resolve issues and implement retention strategies.</span></p><br></li></ul><ul><li><p><span>Spotting expansion and upsell opportunities within your portfolio, particularly around Unifonic's AI products, and looping in Sales where relevant.</span></p><br></li></ul><ul><li><p><span>Staying current on trends in customer engagement, conversational AI, and CX automation, and sharing useful insights with customers and the wider Solutions team.</span></p><br></li></ul><ul><li><p><span>Representing the Voice of the Customer internally, feeding back input that helps improve Unifonic's products and processes.</span></p><br></li></ul><br><p><strong>What you’ll bring:</strong></p><br><ul><li><p><span>+2 years of experience in a customer-facing role such as customer success, account management, customer support, or client services. Experience with SaaS, CPaaS, or other tech/consumption-based products is a plus.</span></p><br></li></ul><ul><li><p><span>Basic understanding of SaaS business models and genuine interest in learning how enterprise customers derive value from technology platforms.</span></p><br></li></ul><ul><li><p><span>Ability to build rapport and trust with customer stakeholders, including day-to-day users and team leads.</span></p><br></li></ul><ul><li><p><span>Comfortable working with, or eager to learn, Success Plans and success metrics to track customer outcomes.</span></p><br></li></ul><ul><li><p><span>Strong communication skills, both written and verbal, with the ability to explain technical or product concepts clearly.</span></p><br></li></ul><ul><li><p><span>Self-motivated, curious, and a strong team player who thrives in a fast-paced environment.</span></p><br></li></ul><ul><li><p><span>Organized and detail-oriented, with a customer-first mindset and a track record of following through on commitments.</span></p><br></li></ul><p><strong><span><span>Craft and Toolkit:</span></span></strong></p><br><ul><li><p><span>SaaS & Customer Success</span></p><br></li><li><p><span>CRM Systems</span></p><br></li><li><p><span>Customer Onboarding & Product Adoption</span></p><br></li><li><p><span>Customer Health & Success Metrics</span></p><br></li><li><p><span>Data Analysis & Reporting</span></p><br></li><li><p><span>Conversational AI & CPaaS (basic knowledge)</span></p><br></li><li><p><span>QBRs & Customer Reviews</span></p><br></li><li><p><span>Churn Prevention & Account Growth</span></p><br></li><li><p><span>Technical Product Communication</span></p><br></li><li><p><span>Cross-functional Collaboration</span></p><br></li></ul><p><strong><span>Character Traits:</span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8-plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API based system integration.<br>
Experience designing and delivering production grade AI or data driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<ul>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>Place:</strong> Amman - Jordan<br>
<strong>Starting date:</strong> August 20th 2026<br>
<strong>Duration of contract:</strong> 6 months<br>
<strong>Closing date for applications:</strong> 26th July 2026</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).</p>
<p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Inclusive Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p>
<p>Women, men, girls and boys with disabilities in the West Bank and Gaza Strip have been disproportionately impacted by the recurrent escalations and unprecedented humanitarian crisis. People with disabilities face significant needs and complex barriers to accessing humanitarian services and assistance across sectors of intervention.</p>
<h4>Your mission</h4>
<p>MHPSS is a core component of HI’s intervention in Palestine. MHPSS is systematically integrated into HI’s health activities, including rehabilitation and P&O, as well as into its education interventions. In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme.</p>
<p>As activities continue to expand in the West Bank, the position will also support the harmonization of approaches, tools, and processes between Gaza and the West Bank, ensuring consistency in programme implementation.</p>
<p>Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.</p>
<p>Under the management of the Technical Head of Program (THoP), the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector. The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes. The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.</p>
<p>The MHPSS Specialist will have strong interactions with internally: Area Manager, Project Managers, Technical Officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager; and externally: partners, local authorities, health structures, health NGOs.</p>
<p>The MHPSS Specialist will report to the THoP, will have technical management from the MHPSS Global Specialist, and will have the functional management of the MHPSS teams in Gaza and West Bank.</p>
<h4>Requirements</h4>
<p><strong>Your profile:</strong></p>
<ul>
<li>At least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict-affected countries.</li>
<li>You hold a master degree in psychology, preferably in clinical psychology, or a related field is required.</li>
<li>Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.</li>
<li>Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.</li>
<li>Experience in conducting multi-sectorial assessments is required.</li>
<li>Strong interpersonal and intercultural skills required.</li>
<li>Fluency in oral and written English is compulsory.</li>
<li>Arabic skills are a strong asset.</li>
</ul>
<h4>Benefits</h4>
<p>The position is open at both international and national levels. If you are Jordanian, you will benefit from a national contract with the local package.</p>
<p><strong>International contract:</strong></p>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>6 months international contract starting from August 20, 2026 based in Jordan;</li>
<li>The international contract provides social cover adapted to your situation:</li>
<li>Unemployment insurance benefits for EU nationals;</li>
<li>Pension scheme;</li>
<li>Medical coverage with 50% of employee contribution;</li>
<li>Repatriation insurance paid by HI;</li>
<li>Salary from 2757 € gross/month upon experience;</li>
<li>Per diem: 640 € net/month - paid in the field;</li>
<li>Hardship: no hardship allowance for Jordan;</li>
<li>Paid leaves: 25 days per year;</li>
<li>R&R: 11 days per year;</li>
<li>Position: Unaccompanied;</li>
<li>Housing: Collective taken in charge by HI.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>Place:</strong> Amman - Jordan<br>
<strong>Starting date:</strong> August 20th 2026<br>
<strong>Duration of contract:</strong> 6 months<br>
<strong>Closing date for applications:</strong> 26th July 2026</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).</p>
<p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Inclusive Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p>
<p>Women, men, girls and boys with disabilities in the West Bank and Gaza Strip have been disproportionately impacted by the recurrent escalations and unprecedented humanitarian crisis. People with disabilities face significant needs and complex barriers to accessing humanitarian services and assistance across sectors of intervention.</p>
<h4>Your mission</h4>
<p>MHPSS is a core component of HI’s intervention in Palestine. MHPSS is systematically integrated into HI’s health activities, including rehabilitation and P&O, as well as into its education interventions. In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme.</p>
<p>As activities continue to expand in the West Bank, the position will also support the harmonization of approaches, tools, and processes between Gaza and the West Bank, ensuring consistency in programme implementation.</p>
<p>Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.</p>
<p>Under the management of the Technical Head of Program (THoP), the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector. The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes. The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.</p>
<p>The MHPSS Specialist will have strong interactions with internally: Area Manager, Project Managers, Technical Officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager; and externally: partners, local authorities, health structures, health NGOs.</p>
<p>The MHPSS Specialist will report to the THoP, will have technical management from the MHPSS Global Specialist, and will have the functional management of the MHPSS teams in Gaza and West Bank.</p>
<h4>Requirements</h4>
<p><strong>Your profile:</strong></p>
<ul>
<li>At least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict-affected countries.</li>
<li>You hold a master degree in psychology, preferably in clinical psychology, or a related field is required.</li>
<li>Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.</li>
<li>Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.</li>
<li>Experience in conducting multi-sectorial assessments is required.</li>
<li>Strong interpersonal and intercultural skills required.</li>
<li>Fluency in oral and written English is compulsory.</li>
<li>Arabic skills are a strong asset.</li>
</ul>
<h4>Benefits</h4>
<p>The position is open at both international and national levels. If you are Jordanian, you will benefit from a national contract with the local package.</p>
<p><strong>International contract:</strong></p>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>6 months international contract starting from August 20, 2026 based in Jordan;</li>
<li>The international contract provides social cover adapted to your situation:</li>
<li>Unemployment insurance benefits for EU nationals;</li>
<li>Pension scheme;</li>
<li>Medical coverage with 50% of employee contribution;</li>
<li>Repatriation insurance paid by HI;</li>
<li>Salary from 2757 € gross/month upon experience;</li>
<li>Per diem: 640 € net/month - paid in the field;</li>
<li>Hardship: no hardship allowance for Jordan;</li>
<li>Paid leaves: 25 days per year;</li>
<li>R&R: 11 days per year;</li>
<li>Position: Unaccompanied;</li>
<li>Housing: Collective taken in charge by HI.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>Phase 1, 2026: Technical Review, Revision, ToT Design, and M&E Framework, Three Months During Phase 1, the Consultant shall lead the technical update of the STG-TI and prepare the training and monitoring tools needed for implementation. • Conduct a structured clinical review of the current STG-TI and identify gaps, inconsistencies, outdated pathways, and areas of potential clinical risk. • Benchmark outpatient clinical care, preventive care, promotive care, emergency care, child health, STI management, and life-course health services against current WHO guidance and international family medicine standards. • Draft and revise updated clinical content for priority conditions, including the ten most common diseases managed at UNRWA health centres, child health protocols, STI diagnosis and treatment, rational prescribing, and antibiotic stewardship. • Integrate patient-centred, family-centred, preventive, and life-course approaches across relevant clinical protocols. • Coordinate technical consultations with UNRWA focal points and incorporate feedback into a coherent final draft. • Design the ToT curriculum, facilitator guide, participant materials, presentations, case studies, competency checklists, pre- and post-test tools, and training evaluation forms. • Develop a practical implementation monitoring framework and mechanisms to track field-level implementation progress. Phase 2, 2027: ToT Delivery, Cascade Support, and Implementation Monitoring, One Month During Phase 2, the Consultant shall deliver the ToT and support field-level roll-out of the updated STG-TI. • Conduct standardized ToT sessions for selected Senior Medical Officers, Field Family Medicine Specialists, and training focal points across the five fields of operation. • Deliver four ToT sessions per field, through in-person or virtual modality as agreed in the final work plan and subject to operational access. • Assess trainer readiness through participation, competency checklists, knowledge assessment, and trainer feedback. • Support cascade training in each field and provide online support to each trainer during at least one cascade training session • Monitor implementation of the updated guidance, document field-level barriers, and provide practical recommendations to improve clinical uptake and training quality.<br> Work Location<br>HQA<br> Expected duration<br>4 months<br> Duties and Responsibilities<br>The overall objective is to review, update, and operationalize the UNRWA STG-TI through an evidence-based technical revision, a structured ToT package, field-level training support, and practical monitoring arrangements. 1. Evidence-based clinical review. Review the existing STG-TI with priority focus on general outpatient clinical management, the ten most common diseases managed at UNRWA health centres, child health protocols, and diagnosis and treatment of sexually transmitted infections. 2. Clinical alignment and thematic strengthening. Align the updated guidance with current WHO standards and international family medicine practice within UNRWA’s primary health care delivery context, with emphasis on holistic care, family-centered care, symptom-based clinical reasoning, and rational prescribing. 3. Finalization of updated guidance. Revise and finalize the STG-TI in close coordination with UNRWA technical staff, ensuring technical accuracy, internal consistency, clarity, and operational feasibility across all fields. 4. Training of Trainers package. Develop a modular ToT curriculum and training materials directly mapped to the updated STG-TI, including training objectives, competencies, session plans, case studies, presentations, assessment tools, and trainer guidance. 5. ToT delivery and cascade support. Conduct four standardized ToT sessions per field of operation, unless otherwise agreed with UNRWA, and provide online support to each trainer during at least one cascade training session. 6. Implementation monitoring. Support UNRWA to monitor implementation of the updated guidance.<br> Qualifications/special skills<br>• Advanced university degree or postgraduate specialization in Family Medicine, such as Jordanian Board, Arab Board, or equivalent internationally recognized qualification. A closely related clinical primary health care discipline should be considered where relevant. • A Bachelor of Medicine and Bachelor of Surgery or Medical Doctor degree combined with extensive clinical experience and strong clinical guideline development credentials shall be considered on a case-by-case basis. • At least eight years of progressively responsible professional experience in family medicine, clinical practice, primary health care, clinical guideline development, or health systems advisory work.<br> Languages<br>• Excellent analytical, technical writing, editing, facilitation, and presentation skills. • Fluency in spoken and written English is required. Working knowledge of Arabic is an asset.<br> Additional Information<br>Hybrid modality, with a 40% level of engagement during each active month. The initial duration will comprise three months in 20026 & one month in 2027. Phase 2 may be extended by up to two additional months, to a maximum of three months, subject to operational needs, satisfactory performance, availability of funds and written approval by UNRWA.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Place: Amman - Jordan Starting date: August 20th 2026 Duration of contract: 6 months Closing date for applications: 26th July 2026 Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster.<br> The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.<br> At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation.<br> This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.<br> Please indicate if you require any special accommodation, even at the first interview.<br> For more information about the organisation : https://hinside.<br>hi.org/intranet/jcms/a_16704/fr/accueil JOB CONTEXT: HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis.<br> This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).<br> The mission's operational strategy relies on 4 pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Inclusive Education.<br> Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.<br> Women, men, girls and boys with disabilities in the West Bank and Gaza Strip have been disproportionately impacted by the recurrent escalations and unprecedented humanitarian crisis.<br> People with disabilities face significant needs and complex barriers to accessing humanitarian services and assistance across sectors of intervention.<br> YOUR MISSION MHPSS is a core component of HI’s intervention in Palestine.<br> MHPSS is systematically integrated into HI’s health activities, including rehabilitation and P&O, as well as into its education interventions.<br> In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme.<br> As activities continue to expand in the WB, the position will also support the harmonization of approaches, tools, and processes between Gaza and the WB, ensuring consistency in programme implementation.<br> Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.<br> Under the management of the Technical Head of Program (THoP) the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector.<br> The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes.<br> The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.<br> The MHPSS Specialist will have strong interactions with Internally: Area Manager, Project Managers, Technical officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager and externally: partners, local authorities, health structures, health NGOs.<br> The MHPSS Specialist will report to the THoP, will have a technical management from the MHPSS Global Specialist and will have the functionnal management of the MHPSS teams in Gaza and West Bank.<br> The position is open at both international and national levels.<br> If you are Jordanian, you will benefit from a national contract with the local package.<br> International contract: At HI, the conditions offered are up to your commitment and adapted to the context of your mission: 6 months International contract starting from August 20, 2026 based in Jordan; The international contract provides social cover adapted to your situation: Unemployment insurance benefits for EU nationals; Pension scheme; Medical coverage with 50% of employee contribution; Repatriation insurance paid by HI; Salary from 2757€ gross/month upon experience; Per diem: 640€ net/month - paid in the field; Hardship: No hardhsip allowance for Jordan Paid leaves: 25 days per year; R&R: 11 days/year Position: Unaccompanied Housing: Collective taken in charge by HI; YOUR PROFILE: At least least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict affected countries.<br> You hold a Master degree in psychology, preferably in clinical psychology, or a related field is required.<br> Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.<br> Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.<br> Experience in conducting multi-sectorial assessments is required Strong interpersonal and intercultural skills required; Fluency in oral and written English is compulsory; Arabic skills are a strong asset;</span> </div>