Class B Drivers Jobs
1508 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries.<br> We help organizations implement and evolve technology solutions that are secure, reliable, and built to support long-term business needs.<br> Within our Information Technology and Services practice, we work closely with customers to deliver high-quality outcomes across complex enterprise environments.<br> As a Delivery Manager, you will play a central role in driving the successful delivery of Oracle APEX-based insurance and enterprise applications.<br> This role is focused on delivery ownership, coordination, and accountability, ensuring projects move forward with the right structure, visibility, and operational discipline.<br> You will work across customer, product, development, QA, and implementation teams to keep delivery on track, maintain quality standards, and support strong client relationships throughout the lifecycle.<br> Responsibilities Oversee and manage the end-to-end software delivery lifecycle, ensuring adherence to SLAs and client expectations.<br> Lead, mentor, and develop delivery team leads and developer teams.<br> Coordinate with cross-functional teams to deliver business outcomes.<br> Identify process improvements and implement best practices.<br> Manage budgets and resource allocation tied to delivery schedules.<br> Build strong client relationships and provide status reporting, dashboards, and timeline updates.<br> Manage delivery execution for Oracle APEX implementation, customization, enhancement, integration, and support projects.<br> Coordinate scope, schedule, resources, dependencies, risks, and priorities across customers, product, development, QA, and implementation teams.<br> Ensure deliverables are planned, tracked, reviewed, and delivered to agreed quality standards and contractual commitments.<br> Monitor progress, identify blockers, manage escalations, and resolve risks and issues.<br> Facilitate alignment across requirements, design, implementation readiness, testing, deployment, and post-go-live support.<br> Review project status, RAID logs, resource utilization, change requests, acceptance criteria, and delivery KPIs.<br> Support customer communication, steering meetings, and formal handovers.<br> Ensure lessons learned, documentation, release notes, deployment plans, and support transition materials are prepared.<br> Promote delivery governance, continuous improvement, and consistent project execution practices.<br> Class A Health Insurance QualificationsEducational qualifications Bachelor’s degree in computer science, Software Engineering, Information Systems, Computer Engineering, or a related technical field.<br> Project management education or equivalent professional training is a must.<br> Experience needed 10-12 years of experience in software delivery management, implementation management, project management, or customer-facing technology delivery.<br> Previous experience in managing multiple teams across the SDLC in Waterfall and Agile environments.<br> Previous experience in the insurance field is a plus.<br> Trainings/ Certificates PMP, PRINCE2, Agile/Scrum, or equivalent certification is preferred.<br> ITIL Foundation certification is preferred.<br> Training in customer communication, risk management, UAT, and release governance is preferred.<br> Technical Qualifications Knowledge of Oracle APEX product delivery lifecycle and implementation concepts, and Oracle Forms and Reports delivery lifecycle and implementation concepts.<br> Experience with project planning, scope management, risk management, issue tracking, and stakeholder communication.<br> Working knowledge of SQL/PLSQL, system integrations, application testing, deployment processes, and production support.<br> Knowledge of UAT, go-live readiness, cutover planning, and handover practices.<br> Experience with customer-facing communication, reporting, governance, and escalation management.<br> Eligible to work in Jordan.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><strong>KEY ACCOUNTABILITIES: (Identify 6 to 8 main things that the job holder must do to make sure that the main purpose of the role is met. These should be the things that need to be done and/or the services that need to be provided. Describe what is done and why rather than how.)</strong>
<p>Description</p>
<p>Performance Indicators</p>
<p> <strong>Policies & Procedures</strong> </p>
<ul>
<li>Ensure compliance with approved engineering, maintenance, GMP, GEP, and safety procedures.</li>
<li>Support implementation and continuous improvement of utilities and BMS-related SOP</li>
</ul>
<ul>
<li>Adherence to policies, processes, and procedures.</li>
</ul>
<p> <strong>Day to day operations</strong> </p>
<ul>
<li>Supervise daily operation and maintenance activities of utilities systems, including BMS, HVAC, water treatment, compressed air, and associated infrastructure.</li>
<li>Monitor utilities performance and ensure uninterrupted services to production and support area</li>
</ul>
<ul>
<li>Smooth flow of day-to-day operations.</li>
</ul>
<p> <strong>Safety, Quality & Environment</strong> </p>
<ul>
<li>Ensure compliance with GMP, GEP, engineering standards, and EHS requirements.</li>
<li> Support internal and external audits.</li>
<li> Maintain complete and accurate utilities and BMS documentation.</li>
<li>Ensure safe execution of all utilities-related activities.</li>
</ul>
<ul>
<li>Audit findings.</li>
<li>Safety incidents.</li>
<li>Documentation compliance rate.</li>
</ul>
<p> </p>
<p> </p>
<p> <strong>Job Related Special Accountabilities</strong> </p>
<ul>
<li>Supervise the operation, monitoring, and maintenance of utilities systems including HVAC, water treatment, compressed air, and Building Management System (BMS).</li>
<li>Monitor BMS alarms, trends, and system performance, ensuring timely response to abnormalities and implementation of corrective actions.</li>
<li>Analyze utilities performance data and BMS reports to identify opportunities for improving reliability, efficiency, and energy consumption.</li>
<li>Coordinate with automation and BMS service providers for troubleshooting, upgrades, modifications, and system optimization.</li>
<li>Follow up and verify completion of preventive and corrective maintenance activities for utilities equipment and BMS-integrated systems.</li>
<li>Conduct daily inspections, equipment performance reviews, and utilities operational checks to ensure compliance with operational requirements.</li>
<li>Participate in root cause analysis (RCA) investigations related to utilities failures and implement corrective and preventive actions (CAPA).</li>
<li>Ensure proper documentation of utilities operations, maintenance records, BMS events, deviations, and engineering activities in compliance with GMP requirements.</li>
<li>Participate in qualification activities (IQ/OQ), commissioning, and validation support for utilities systems and related equipment.</li>
<li>Initiate and follow up change controls associated with utilities, automation, and BMS systems.</li>
<li>Monitor critical spare parts inventory, define reorder levels, and coordinate procurement activities to maintain system reliability.</li>
<li>Support internal and external audits related to utilities, engineering systems, energy management, and GMP compliance.</li>
<li>Prepare utilities performance reports, energy consumption reports, and BMS trend analyses for management review.</li>
<li>Participate in utilities-related projects, equipment selection, design reviews, and preparation of User Requirement Specifications (URS).</li>
<li>Support implementation of energy management initiatives and monitor Energy Performance Indicators (EnPIs) to achieve energy-saving objectives.</li>
<li>Ensure all utilities activities are performed in accordance with safety, quality, environmental, GMP, and engineering standards.</li>
<li>Perform any additional duties assigned by the Facilities & Utilities Manager.</li>
</ul>
<ul>
<li>Adherence to maintenance procedures and policies.</li>
<li>Day to day operation implementation</li>
</ul>
<p> <br> <br> </p>
<strong>6. QUALIFICATIONS, EXPERIENCE, & SKILLS Please ensure that the minimum requirements are the ones essential<u> </u>for undertaking the role:</strong>
<p> <strong>QUALIFICATIONS</strong> </p>
<ul>
<li>BSC engineering in the disciplines (Mechanical Electrical or Mechatronics) </li>
</ul>
<p> <strong>EXPERIENCE</strong> </p>
<ul>
<li>(5-8) years of experience in utilities and projects.</li>
</ul>
<p> </p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Credit Analyst Senior Specialist plays a critical role in evaluating, monitoring, and enhancing the credit worthiness assessment of individual and corporate clients.<br> This role involves advanced financial and risk analysis, development of credit risk models, and close collaboration with the credit committee and other departments.<br> The analyst supports strategic lending decisions by providing insights based on data-driven assessments, ensuring compliance with internal policies and regulatory frameworks, and contributing to the sustainability of the credit portfolio.<br> Key Responsibilities Analyze credit bureau data, bank statements, income, behavioral patterns, and alternative data to assess credit risk.<br> Perform due diligence, verify financial information, and identify any red flags or discrepancies.<br> Utilize credit scoring models and risk assessment tools to determine credit scores and guide decisions.<br> Recommend credit limits, loan amounts, and terms for credit cards and digital lending products.<br> Underwrite credit requests within assigned authority or escalate with clear documentation.<br> Develop and refine credit risk assessment criteria and product-specific approval policies (e.<br>g., BNPL, salary advances).<br> Contribute to the enhancement of automated scoring and underwriting models.<br> Conduct research on credit policy trends and recommend updates to improve risk management.<br> Monitor policy exceptions and ensure credit practices align with internal risk appetite.<br> Track key portfolio performance indicators: approval rates, delinquencies, default rates, NPL, and recoveries.<br> Prepare credit assessment reports and performance dashboards for senior management.<br> Support the collections team with the development and execution of recovery strategies.<br> Monitor payment performance, prepare daily collection plans, and arrange follow-ups accordingly.<br> Analyze recovery trends and provide actionable insights to maintain portfolio health.<br> Ensure credit policies and processes comply with local regulations, internal standards, and industry’s best practices.<br> Prepare documentation for audits and internal/external regulatory reporting.<br> Stay updated on evolving regulatory requirements affecting credit risk.<br> Train junior credit analysts and internal stakeholders on credit processes and risk awareness.<br> Recommend improvements to credit lifecycle processes: onboarding, assessment, limit management, and collections.<br> Identify process inefficiencies and propose data-driven solutions.<br> Stay informed on fintech innovations, market conditions, and emerging credit risk trends.<br> Communicate credit decisions and risk assessments to underwriters, loan officers, and senior management.<br> Assist clients or applicants during the credit application process, addressing inquiries and offer guidance on improving creditworthiness.<br> Maintain clear and timely communication with all stakeholders involved in credit approvals and innovative work environment.<br> Bachelor’s degree in business, Economics, Finance, or a related field.<br> 5 years of total experience, including at least 3 years in credit analysis, underwriting, or collections, preferably within fintech or consumer lending sectors.<br> Prefered skills Strong analytical and financial analysis skills.<br> Familiarity with credit scoring models and underwriting systems.<br> Excellent written and verbal communication.<br> Proficiency in Excel, credit platforms, and reporting tools.<br> Strong interpersonal and decision-making skills.<br> Experience with data-driven credit risk tools and performance tracking Knowledge of regulatory compliance in digital lending or financial services.<br> Familiarity with AI-powered tools and data analysis platforms such as Excel, Power BI, and interactive dashboards for reporting and decision-making.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p><strong>Operations Management</strong></p><br><ul><li><p>Supervise and coordinate the daily operations of the Lounge, ensuring smooth service flow in alignment with Fairmont’s service standards.</p><br></li><li><p>Ensure the lounge’s ambiance, cleanliness, and presentation reflect the brand’s refined image.</p><br></li><li><p>Monitor product quality and consistency across all food and beverage offerings.</p><br></li><li><p>Work closely with the culinary and bar teams to curate and update menus that meet guest preferences and brand positioning.</p><br></li><li><p>Ensure all opening, closing, and cash handling procedures are properly followed.</p><br></li></ul><p><strong>Guest Experience</strong></p><br><ul><li><p>Create a personalized and memorable experience for each guest, anticipating their needs and preferences.</p><br></li><li><p>Maintain a strong presence on the floor during service, engaging with guests and addressing feedback promptly.</p><br></li><li><p>Handle guest complaints with professionalism and empathy, turning moments of service recovery into positive experiences.</p><br></li><li><p>Build and maintain strong relationships with repeat and VIP guests, ensuring consistent loyalty to the Fairmont brand.</p><br></li></ul><p><strong>Team Leadership</strong></p><br><ul><li><p>Recruit, train, and mentor a high-performing Lounge team committed to excellence in service.</p><br></li><li><p>Conduct regular briefings, ensuring team members are well-informed about hotel promotions, service expectations, and operational goals.</p><br></li><li><p>Foster a positive work environment that emphasizes teamwork, respect, and continuous improvement.</p><br></li><li><p>Conduct regular performance reviews and support staff development through coaching and training initiatives.</p><br></li></ul><p><strong>Financial & Administrative</strong></p><br><ul><li><p>Manage the Lounge’s financial performance by monitoring budgets, controlling costs, and maximizing revenue opportunities.</p><br></li><li><p>Prepare monthly reports and forecasts for management review.</p><br></li><li><p>Implement effective upselling and suggestive selling strategies to increase average checks.</p><br></li><li><p>Oversee inventory control, procurement, and stock management to minimize waste and maintain cost efficiency.</p><br></li></ul><p><strong>Compliance & Standards</strong></p><br><ul><li><p>Ensure full compliance with local health, hygiene, and safety regulations, as well as Accor and Fairmont brand standards.</p><br></li><li><p>Conduct regular inspections to ensure compliance with HACCP and cleanliness protocols.</p><br></li><li><p>Maintain operational readiness for brand audits and LQA (Leading Quality Assurance) evaluations.</p><br></li><li><p>Support Accor’s Planet 21 sustainability program through responsible resource management and eco-friendly practices.</p><br></li></ul><br>Qualifications<br><br><ul><li><p>Diploma or degree in Hospitality Management or a related field.</p><br></li><li><p>Minimum 3–5 years of experience in a supervisory or managerial role within a luxury hotel or Top luxury lounge/bar.</p><br></li><li><p>Strong knowledge of beverage service, mixology, and premium product offerings.</p><br></li><li><p>Excellent communication and interpersonal skills.</p><br></li><li><p>Proficiency in POS systems and Microsoft Office applications.</p><br></li><li><p>Fluent in English; additional languages are an advantage.</p><br></li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<table border="1" cellpadding="0" cellspacing="0" width="680">
<tbody>
<tr>
<td >
<p><strong>Job Title</strong></p>
</td>
<td >
<p><strong>Monitoring, Evaluation, Accountability & Learning Officer </strong></p>
<p><strong>(Maternity Cover)</strong></p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Location</strong></p>
</td>
<td >
<p>Amman, Jordan. (Includes regular field visits)</p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Holder Reports To</strong></p>
</td>
<td >
<p> </p>
<p>MEAL Manager</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Reporting to Job Holder</strong></p>
</td>
<td >
<p> </p>
<p>No direct reports</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Overall Purpose</strong></p>
</td>
<td >
<p>Enhance the quality of Medair’s assistance to vulnerable refugees and Jordanians through evidence-based collaboration with programme teams throughout the project cycle. Contribute to a MEAL team that supports and strengthens Medair’s MEAL system so that programming is accountable and focused on learning.</p>
<p> </p>
<p>In addition, the MEAL officer will be responsible of data management (data collation, entry, analysis, interpretation, and reporting), developing different reporting formats and checklists, updating and maintaining databases and proper project documentation for accountability and learning. Support the design of utilisation-focused quantitative and qualitative MEAL tools for collecting, analysing, and using data. </p>
</td>
</tr>
<tr>
<td >
<p><strong>Project Overview</strong></p>
</td>
<td >
<p>Medair’s programming in Jordan serves refugees and vulnerable Jordanians in addressing their health, social protection, and psychosocial support needs in rural and urban (non-camp) settings.</p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<table border="0" cellpadding="0" cellspacing="0" width="680">
<tbody>
<tr>
<td colspan="2" >
<p><strong>FUNCTIONAL PERSONNEL LINKS </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Internal</strong></p>
</td>
<td >
<ul>
<li>Program Coordinator</li>
<li>Project Coordinator</li>
<li>Project Managers and Senior Officers</li>
<li>Field and GSO Advisors</li>
<li>Outreach workers</li>
<li>Medair Project Support team</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>External</strong></p>
</td>
<td >
<ul>
<li>Local and International NGOs and relevant UN agencies</li>
<li>Consultants (as appropriate)</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="709">
<tbody>
<tr>
<td >
<p><strong>Major Duties and Responsibilities</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p><u>MEAL system components – selected programming responsibilities</u></p>
<ul>
<li><strong>Accountability to Affected Populations (AAP): </strong></li>
</ul>
<ul >
<li>Under the guidance of the MEAL Manager, support the mainstreaming of AAP within the programme, while managing the MEAL activities.</li>
<li>Provide accurate and timely information to all beneficiaries and stakeholders</li>
<li>Facilitate the link between beneficiaries and Medair, providing information and feedback between beneficiaries and the MEDAIR team as appropriate.</li>
</ul>
<p > </p>
<ul>
<li><strong>Assessments, monitoring & evaluation: </strong></li>
</ul>
<ul >
<li>Under the guidance of the MEAL Manager, design, develop and/or modify high quality assessments, monitoring, and evaluation activities.</li>
<li> Developing tools for qualitative and quantitative data collection, analysis, visualisation, and use such as for post-implementation and post-distribution monitoring.</li>
<li>Support the management and implementation of field-level assessments, monitoring and evaluation data collection activities.</li>
<li>Train data collectors on relevant tools</li>
<li>Facilitate FGDs and conduct KII with relevant stakeholders. </li>
</ul>
<ul>
<li><strong>Learning and adaptation:</strong></li>
</ul>
<ul >
<li>Contribute to proactive dissemination and use of knowledge gained through MEAL activities among all stakeholders.</li>
<li>Contribute to organizing and facilitating learning events to capture best practices and lessons learnt when a project closes or as required.</li>
<li>Document and share the lessons learnt and best practices on time and ensure that the knowledge gained contributes to the improvement of projects and influences the strategic development of future projects and activities.</li>
<li>Support project implementation and improvement by providing timely information around project successes to be scaled up as well as challenges to allow ‘course correction’ throughout life of the program.</li>
</ul>
<p > </p>
<p><u>MEAL system components – cross-cutting responsibilities</u></p>
<ul>
<li><strong>Programme quality expectations:</strong> Under the direction of the MEAL Manager, support the integration of programme quality expectations (including Humanitarian Principles, the Core Humanitarian Standard, Sphere, donor and Medair standards as appropriate) into MEAL activities.</li>
<li><strong>Data quality:</strong> Support the development of data collection tools with high quality to capture the projects outcomes.</li>
<li><strong>MEAL Reporting: </strong></li>
</ul>
<ul >
<li>Under the guidance of the MEAL Manager, provide statistics to assist with selected donor MEAL reporting duties.</li>
<li>Develop the first draft of the interim, quarterly or final PDM reports and donor reports.</li>
<li>Support the MEAL manager on reviewing the partners monthly and final reports.</li>
</ul>
<p > </p>
<p><u>MEAL system components – management responsibilities </u></p>
<ul>
<li><strong>MEAL planning: </strong>Under the guidance of the MEAL Manager, contribute to the development of donor M&E plan.</li>
<li><strong>HR: </strong></li>
</ul>
<ul >
<li>Assist the MEAL manager to oversee and manage tasks for casual labour (enumerators) to carry out good quality data collection, as requested.</li>
<li>Ensure a positive working environment and good team dynamics.</li>
<li>Manage interpersonal conflicts among team members.</li>
</ul>
<ul>
<li><strong>Training: </strong>Under the guidance of the MEAL Manager, develop and deliver internal trainings to staff and casual labour on MEAL related exercises<strong>.</strong></li>
<li><strong>Budgeting and financial management</strong>:</li>
</ul>
<ul >
<li>Support good financial management of MEAL financial resources, including completing Payment Disbursal Forms (PDFs) for MEAL related activities when needed.</li>
<li>Follow the procedures on archiving all financial related documents of the casuals’ payments.</li>
</ul>
<p> </p>
<p><u>MEAL system – strategy, approach and other selected components</u></p>
<ul>
<li><strong>Internal and external communication: </strong></li>
</ul>
<ul >
<li>Contribute to the development and updating of the country MEAL strategy.</li>
<li>Contribute to appropriate, regular, transparent, and supportive communication between the MEAL team and all other departments.</li>
</ul>
<ul>
<li><strong>Internal and external collaboration and networking: </strong>Under the guidance of the MEAL Manager, participate in relevant internal and external working groups and networks, including Medair’s Regional MEAL Community of Practice and, when appropriate, the Amman MEAL network.</li>
</ul>
<ul>
<li><strong>Collaboration with the Information Management team</strong>: Work closely with the Information Management (IM) team to develop and revise data collection, analysis, and use tools.</li>
<li>Provide translation services when necessary.</li>
</ul>
<p> </p>
<p><u>Other</u></p>
<ul >
<li>Participate in MEAL-related conferences and workshops when possible and stay up to date of best practices and new knowledge created in the field of MEAL.</li>
<li>Perform any other related activities as assigned by immediate supervisor.</li>
</ul>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p> </p>
<table border="0" cellpadding="0" cellspacing="0" width="671">
<tbody>
<tr>
<td colspan="3" >
<p><strong>Person Specification</strong></p>
</td>
</tr>
<tr>
<td >
<h2>Qualification / Experience</h2>
</td>
<td >
<h2>Essential</h2>
</td>
<td >
<h2>Desirable</h2>
</td>
</tr>
<tr>
<td >
<h2>Vocational qualification</h2>
</td>
<td >
<h2>Bachelor’s degree in Statistics, Economics, MIS, International Development, Political Science, Public Health or other related fields or equivalent work experience</h2>
</td>
<td >
<p>Graduate Degree in related field</p>
</td>
</tr>
<tr>
<td >
<h2>Work experience</h2>
</td>
<td >
<h2>At least two years of experience working in MEAL roles in a humanitarian setting</h2>
</td>
<td >
<p> </p>
</td>
</tr>
<tr>
<td >
<h2>Languages</h2>
</td>
<td >
<h2>Strong working knowledge of English and Arabic (spoken and written)</h2>
</td>
<td >
<h2> </h2>
</td>
</tr>
<tr>
<td >
<h2>IT/IM</h2>
</td>
<td >
<h2>Good skills in Microsoft Office programs (Excel, Word Outlook and PowerPoint).</h2>
</td>
<td >
<h2>Experience with other database applications</h2>
</td>
</tr>
<tr>
<td >
<h2> </h2>
</td>
<td >
<h2> </h2>
</td>
<td >
<h2> </h2>
</td>
</tr>
<tr>
<td >
<h2>Competencies</h2>
</td>
<td >
<h2>Essential</h2>
</td>
<td >
<h2>Desirable</h2>
</td>
</tr>
<tr>
<td >
<h2>Motivation</h2>
</td>
<td >
<p>Servant-hearted and passionate about serving the people in need and vulnerable populations.</p>
<p>Ability to facilitate programme and community interactions regardless of ethnicity, status, gender, origin, or affiliation.</p>
</td>
<td >
<h2>Self-motivated</h2>
</td>
</tr>
<tr>
<td >
<h2>Technical expertise</h2>
</td>
<td >
<p>Experience with designing, planning, implementing, and analysing surveys.</p>
<p>Experience in participatory assessment, monitoring and evaluation.</p>
<p>Strong time and task management skills</p>
<p>Strong analytical skills</p>
<p>Strong written and oral communication</p>
</td>
<td >
<p>Experience facilitating focus group discussions or workshops.</p>
<p>Strong report writing skills.</p>
<h2> </h2>
</td>
</tr>
<tr>
<td >
<h2>Team building</h2>
</td>
<td >
<p>Team-player with good inter-personal and conflict resolution skills</p>
<p>Willingness to support others and share the workload</p>
</td>
<td >
<h2>Experience working with a multicultural team.</h2>
<p> </p>
</td>
</tr>
<tr>
<td >
<h2>Adaptability</h2>
</td>
<td >
<p>Capacity to work under pressure and manage personal stress levels.</p>
<p>Creative, open-minded, flexible, self-learner, problem-solver</p>
</td>
<td >
<h2>Willingness to be stretched professionally, personally, and spiritually</h2>
</td>
</tr>
<tr>
<td >
<p> </p>
</td>
<td colspan="2" >
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Work conditions</strong></p>
</td>
<td colspan="2" >
<p>This is a position based in Amman with regular field visits throughout Jordan.</p>
</td>
</tr>
<tr>
<td >
<p> </p>
</td>
<td colspan="2" >
<p> </p>
</td>
</tr>
<tr>
<td colspan="3" >
<p><strong>Job Commitment</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Planned start date</strong></p>
</td>
<td colspan="2" >
<h2>10<sup>th </sup>September 2026</h2>
</td>
</tr>
<tr>
<td >
<p><strong>Duration of commitment</strong></p>
</td>
<td colspan="2" >
<p>2.5 Months</p>
</td>
</tr>
</tbody>
</table>
<p>*<strong>Important note</strong>: “We will review applications on a rolling basis”</p>
<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Contract duration: 6 months (pending funding confirmation) Starting date: ASAP Location: Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The Senior Assessment Officer will lead a portfolio of shelter and sites-related research activities, which may include targeted shelter assessments, area-based and neighbourhood-level studies, intentions and perceptions research, analytical support to humanitarian coordination mechanisms, and other assessments responding to evolving operational priorities and information needs. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. • External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. </p><p><strong>Desired Candidate Profile</strong></p><p><strong>REQUIREMENTS</strong></p><ul><li>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</li><li>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</li><li>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</li><li>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li>Security environment Ability to operate in a complex and challenging security environment.</li><li>Experience in geographical region Past experience in the region is desirable;</li><li>Language skills Fluency in English required, Arabic is an asset</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ROLE PROFILE</p><p>Title Impact & Research Manager</p><p>Functional Area Programmes</p><p>Reports to Head of Programmes and Strategy</p><p>Location Amman, Jordan</p><p>Travel required As Required</p><p>Effective Date ASAP</p><p>Grade Level 16</p><p>The organization Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. Plan actively unite children, communities and other people who share our mission to make positive lasting changes in children s and young people s lives. Plan support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. Plan place a specific focus on girls and women, who are most often left behind. Plan have been building powerful partnerships for children for more than 80 years and are now active in more than 70 countries. Plan International Jordan is established in 2016 and has programmes in governorates in the centre, north and south regions as well as host communities and Azraq camp</p><p>ROLE PURPOSE</p><p>The Impact and Research Manager provides strategic and technical leadership across all Monitoring, Evaluation, Research and Learning (MERL) functions at Plan International Jordan. The post holder ensures that evidence generation, impact measurement, and learning systematically inform programme quality, resource allocation, and organisational decision-making. The role has three interconnected areas of strategic focus:</p><ul><li>Research leadership: designing and managing rigorous research initiatives that generate credible evidence to inform programming and advocacy work.</li><li>Impact measurement: developing and implementing robust frameworks to assess the depth, breadth, and sustainability of programme results at beneficiary and systems levels.</li><li>Country strategy monitoring: ensuring systematic, real-time tracking of progress against country strategy objectives and enabling timely course corrections.</li></ul><p>Dimensions of the Role</p><ul><li>Reports to the Head of Programme and Strategy (HoPS) and is a member of the broader Programme team.</li><li>Directly supervises MERL team</li><li>Works closely with the Programmes Managers, Project Managers, Head of Operations and Finance</li></ul><p>Accountabilities</p><ol><li>Programme Design and Monitoring<ul><li>The post holder leads the design of high-quality Monitoring and Evaluation (M&E) frameworks for all development and humanitarian projects, ensuring MERL considerations including data requirements, evaluation design, and research opportunities are built into proposals from inception. This includes:</li><li>Developing comprehensive project M&E frameworks (indicator matrix, indicator tracker, MERL activity plan, and Theory of Change) and ensuring alignment between project-level frameworks and the country strategy.</li><li>Leading participatory, gender-transformative, and inclusive data collection approaches including qualitative and quantitative tools with appropriate data quality assurance (DQA) processes at all stages.</li><li>Promoting effective use of the MERL database (PMERL) and global M&E IT systems for data collection, storage, analysis, reporting, and aggregation across all levels.</li></ul></li><li>Country Strategy Monitoring<ul><li>The post holder is responsible for translating the country strategy into a live, measurable system that enables adaptive management by senior leadership. This includes:</li><li>Designing and maintaining the Country Strategy MERL Framework, including a strategic results dashboard and scorecard that provides the CMT with a consolidated, real-time view of strategic performance on a quarterly basis.</li><li>Establishing and maintaining a country-level Theory of Change, ensuring all project theories of change are aligned with and contribute to country strategy outcomes.</li><li>Coordinating the annual country strategy review process aggregating project-level results, analysing contribution to strategic objectives, and producing a strategic progress report.</li><li>Monitoring the operating context to identify shifts that may affect the feasibility or relevance of country strategy objectives, and presenting findings quarterly to the E-CMT.</li><li>Ensuring all strategy monitoring data is disaggregated by sex, age, disability, and geographic location to track equity and inclusion in strategic outcomes.</li></ul></li><li>Programme Impact Measurement<ul><li>The post holder leads Plan Jordan's approach to understanding and communicating the depth and sustainability of programme change. This includes:</li><li>Developing and leading Plan Jordan's Programme Impact Measurement Framework, establishing standardised methodologies for assessing short-term, intermediate, and long-term impact across all thematic areas (protection, education, livelihoods, and others).</li><li>Designing and implementing participatory impact assessment methodologies such as Outcome Harvesting and Most Significant Change (MSC) to capture unanticipated and transformative change at community and systems levels.</li></ul></li></ol><p>Key relationships</p><ul><li>Internal:</li><li>Head of Programme and Strategy (HoPS) direct line manager</li><li>Head of Resources Mobilisation proposal development and donor engagement</li><li>National Offices, Regional Hub and Global Hub Monitoring, Evaluation, Research Learning (MERL) technical networks</li><li>External :</li><li>Implementing partners, local organisations and CBOs</li><li>UN agencies, INGOs and national NGOs</li><li>Donors technical focal points and programme officers for assigned grants</li></ul><p>Technical expertise, skills and knowledge</p><p>Essential</p><ul><li>Bachelor's degree (BA) in Statistics, Research Methods, Strategic Planning, Development, Social Studies, or a related field; a postgraduate degree in research, monitoring and evaluation, or a related discipline is strongly preferred.</li><li>5 - 7 years of relevant working experience in MERL, with at least 2 years in a management or senior technical role within an international non-governmental organisation (INGO) or similar institution.</li><li>Demonstrated experience leading primary research studies including mixed-methods, RCT, and quasi-experimental designs and managing country-level or programme-level impact measurement systems.</li><li>Experience leading or contributing to country strategy MERL framework development, with a track record of translating strategic objectives into measurable indicators and monitoring systems.</li><li>Knowledge of data management, quality control, validation processes, data privacy standards, and research ethics frameworks including IRB processes.</li></ul><p>Desirable</p><ul><li><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree (BA) in Statistics, Research Methods, Strategic Planning, Development, Social Studies, or a related field; a postgraduate degree in research, monitoring and evaluation, or a related discipline is strongly preferred.</li><li>5 - 7 years of relevant working experience in MERL, with at least 2 years in a management or senior technical role within an international non-governmental organisation (INGO) or similar institution.</li><li>Demonstrated experience leading primary research studies including mixed-methods, RCT, and quasi-experimental designs and managing country-level or programme-level impact measurement systems.</li><li>Experience leading or contributing to country strategy MERL framework development, with a track record of translating strategic objectives into measurable indicators and monitoring systems.</li><li>Knowledge of data management, quality control, validation processes, data privacy standards, and research ethics frameworks including IRB processes.</li><li>Strong strategic thinking, analytical, and problem-solving skills; ability to work effectively in a multidisciplinary and multicultural environment.</li><li>Proficiency in statistical and research software (e.g., SPSS, STATA) and data visualisation tools (e.g., Power BI, Tableau) to produce strategic dashboards and impact reports for senior management and donors.</li><li>Ability to analyse, synthesise, and translate complex research findings into accessible evidence briefs, policy papers, and visual summaries for diverse audiences.</li><li>Strong team-building, facilitation, and influencing skills; able to champion evidence-based decision-making across departments and proactively identify opportunities to use research and impact data for policy influence.</li><li>Intellectual curiosity and comfort with ambiguity; able to navigate iterative learning in dynamic humanitarian and development contexts.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p ><strong>Employee Position:</strong> Program & Partnership Manager (PPM)</p>
<p ><strong>Employment Category: </strong>Staff Employee</p>
<p ><em>This position is currently structured as a part-time position at 20 hours per week. Subject to program needs and availability of funding, the position may be expanded to full-time employment.</em></p>
<p ><strong>Primary Work Location:</strong> Amman, Jordan</p>
<p ><strong>Position Reports To:</strong> Country Representative </p>
<p><strong>Summary: </strong><br>
The Program & Partnership Manager (PPM) will work under the direction of the IOCC Country Representative, and in close coordination with IOCC project staff, in ensuring the quality of IOCC’s relief, early recovery, and development projects in Jordan – in line with IOCC and donor policies, procedures, and requirements. The PPM will support the Program Department in ensuring high quality implementation of project activities, adherence to IOCC project management processes, and supporting donor requirements, such as reporting. The PPM will focus on maintaining and growing IOCC’s relationships with key stakeholders while also identifying and building new partnerships. The PPM will support the expansion of IOCC’s work in Jordan, working with the Country Representative on business development. Day-to-day tasks include work on project implementation, as well as project reporting; supporting IOCC Jordan’s Monitoring, Evaluation, Accountability, and Learning (MEAL) on robust MEAL of projects and building IOCC Jordan’s evidence base; representing IOCC with key stakeholders and coordination with external bodies; and supporting the development of reports and proposals. With the Country Representative and Program Department, the PPM will support the capacity building of local partner(s). Additionally, the PPM will contribute to strategic initiatives and complete special projects, as assigned. </p>
<p><br>
<strong>General Responsibilities:</strong></p>
<ul>
<li>As directed, implement or support the Program Department in implementation of relief and development projects in accordance with the mission and goals of IOCC, IOCC and donor regulations, grant agreements, work plans, and budgets to meet objectives and serve targeted populations</li>
<li>Work closely with the IOCC MEAL and Program Department to ensure project management tools are in place and properly utilized for assigned projects, supporting monthly review of project documents, indicator tracking tables, work plans, etc.</li>
<li>Support the Finance & Administration and relevant project staff in the financial management of assigned projects, including (but not limited to) tracking expenditures, regular budget reviews and forecasting, providing input for cash requests, etc.</li>
<li>Lead internal tracking processes, i.e. for reporting, ensuring internal and external deadlines are met</li>
<li>Participate in and, as assigned, lead the accurate and timely completion of internal and external narrative and financial reports</li>
<li>As directed, lead or support sub-recipient management processes and capacity building, in coordination with relevant project staff</li>
<li>Work closely with the Program Department and relevant Finance & Administration staff on implementation of project-related procurements</li>
<li>Represent IOCC in assigned coordination/working groups, forums, and meetings with donor, NGO, UN, government officials, local church, and other representatives</li>
<li>Establish, develop, and maintain contacts and relationships with current and new partners and other key stakeholders</li>
<li>Organize visits by donors, IOCC staff, and other guests and visitors to IOCC Jordan</li>
<li>Support IOCC Jordan in strengthening its evidence base, including participating in and/or leading needs assessments and utilizing data, for project implementation and design</li>
<li>Prepare needed communications and technical materials </li>
<li>Build relationships with key stakeholders to promote future business development opportunities</li>
<li>Support identification of potential, new partners</li>
<li>Lead project design workshops with IOCC and local partner staff, as requested</li>
<li>Support (and, as assigned, lead) concept note and proposal development processes from concept inception through submission, including writing and budgeting</li>
<li>Manage and supervise assigned staff and support capacity development through IOCC’s performance management system</li>
<li>Stay abreast of humanitarian, political, social, and other developments that may impact IOCC’s activities in Jordan and share relevant information within the IOCC Jordan office</li>
<li>Support the Country Representative in strategic planning for the IOCC Jordan office and development and implementation of plans and processes</li>
<li>Perform other duties as assigned or required</li>
</ul>
<p> </p>
<p > </p>
<p><strong>CONTACTS/KEY RELATIONSHIPS</strong></p>
<ul>
<li>IOCC Country Representative – Supervisor; Coordinate on program quality support, partnership building, business development, and assigned projects and special initiatives</li>
<li>IOCC Program Department – Coordinate on implementation, monitoring, and reporting of assigned project(s) and tasks</li>
<li>IOCC Finance — Coordinate financial oversight of assigned project activities, as well as payments and budget tracking and development of new project budgets</li>
<li>IOCC Administration – Coordinate administration-related issues and procurement</li>
<li>IOCC project field staff – Coordinate with and, as assigned, oversee, manage, and support capacity building</li>
<li>Partner organization(s) – Support in the selection of, implementation of assigned project activities, and capacity building</li>
<li>Donors – Build and maintain strong, positive relationship and set stage for business development opportunities, in coordination with the Country Representative</li>
</ul>
<p> </p>
<p><strong>WORKING CONDITIONS / REQUIREMENTS</strong></p>
<ul>
<li>Primary working location is in Amman with travel throughout Jordan to monitor and/or support implementation of project activities and for referral and coordination meetings. Travel within the country is required with potential international travel, as needed.</li>
<li>Awareness of local security situation and conditions</li>
<li>Professional personal dress, behavior, speech, and conduct in accordance with IOCC policies</li>
</ul>
<p> </p>
<p><strong>Knowledge and Skills: </strong>Strong project management, organizational, and analytical skills, including the ability to develop and monitor work plans, track progress against indicators, support budget monitoring and MEAL, and ensure timely completion of deliverables. Strong understanding of project cycles, donor compliance, reporting, partner coordination, and project implementation in relief, early recovery, and development contexts. Excellent written and verbal communication skills, including the ability to prepare high-quality reports, proposals, technical materials, and presentations for diverse audiences. Demonstrated ability to collect, review, validate, analyze, and use project data to support program quality, learning, evidence-based decision-making, and project design. Strong computer skills, particularly Microsoft Word, Excel, PowerPoint, Outlook, and project tracking tools. Ability to work collaboratively with multicultural and interdisciplinary teams, local partners, donors, government representatives, UN agencies, NGOs, and other stakeholders. Fluency in Arabic and English, spoken and written, is required. Ability to adapt to changing priorities and manage multiple tasks simultaneously. Technical knowledge in one or more areas of IOCC’s project implementation, such as protection, disability inclusion, health, livelihoods, early recovery, or community-based programming, is an asset.</p>
<p> </p>
<p><strong>Competencies: </strong>Ability to build, maintain, and strengthen effective working relationships with internal teams, partners, donors, government counterparts, coordination bodies, and other stakeholders. Strong representation, coordination, and partnership-building skills, with the ability to identify opportunities for collaboration and support business development. Ability to think strategically, analyze complex issues, and make sound recommendations to support program quality, project implementation, and organizational growth. Demonstrated commitment to accountability, transparency, confidentiality, and ethical conduct. Ability to ensure adherence to IOCC policies, donor regulations, grant requirements, local laws, and internal procedures. Strong capacity to manage competing priorities, meet deadlines, and operate effectively in changing and challenging contexts. Ability to supervise, mentor, and support staff, including through performance management and capacity development. Demonstrated sensitivity to cultural conditions and practices and commitment to working respectfully with diverse communities and stakeholders. Strong project, partnership, financial, and compliance management competencies.</p>
<p> </p>
<p><strong>Experience: </strong>A minimum of 10 years’ experience, working for a national or international NGO. Senior level project management experience required. Country office senior management team or leadership preferred. Familiarity with program management, including budgeting, financial management, cost analysis, and MEAL required. Experience working in non-traditional work environments, such as a refugee response and/or in a refugee camp required. Experience with gender mainstreaming in projects required, experience implementing gender-specific projects a plus. Experience with disability mainstreaming in projects required, experience implementing disability-specific projects a plus. Experience with protection programming required. Experience with institutional donors, such as US and European governments, required.</p>
<p> </p>
<p><strong>Certifications: </strong>University/college degree in relevant field required. Valid driving license required<strong>.</strong></p>
<p><h4>About the company</h4>
<p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. Working across the information technology and services sector, the company helps organizations modernize their systems, improve digital experiences, and solve complex business challenges through practical, technology-led solutions.</p>
<h4>Role overview</h4>
<p>This role offers the opportunity to contribute to mobile experiences that support digital banking services. As a midlevel iOS developer, you will play a meaningful part in building reliable, user-focused applications while collaborating with multidisciplinary teams to deliver solutions that support broader business and customer goals.</p>
<h4>Responsibilities</h4>
<li>Design, develop, and maintain iOS applications for digital services.</li>
<li>Collaborate with cross-functional teams to define, design, and ship new features.</li>
<li>Ensure the performance, quality, and responsiveness of the applications.</li>
<li>Troubleshoot and resolve technical issues and bugs.</li>
<li>Participate in code reviews and uphold code quality standards.</li>
<li>Stay current with the latest iOS technologies and industry trends.</li>
<li>Contribute to technical documentation and project reporting.</li>
<h4>Requirements</h4>
<li>3-5 years of experience in iOS app development, including a track record of delivering production-quality applications.</li>
<li>Proficiency with Xcode, the iOS SDK, and integrating with RESTful APIs.</li>
<li>Experience working with mobile architecture patterns such as MVC and MVVM.</li>
<li>Experience working in Agile development environments.</li>
<li>Eligibility to work in Jordan.</li>
<h4>Benefits</h4>
<p>Class A medical insurance</p></p><p></p>
<p><strong>Position Summary:</strong> The Microsoft Dynamics 365 Finance & Operations (D365 F&O) Administrator is responsible for managing, maintaining, developing, and optimizing the organization's Microsoft Dynamics 365 Finance & Operations ERP platform. This role works closely with Finance and other business departments to ensure the ERP system supports operational and financial objectives through system enhancements, automation, reporting, integrations, and user support. The successful candidate will have extensive experience with Microsoft Dynamics 365 Finance & Operations, Microsoft Power Platform, Power BI, Azure, and ERP system administration. The role also requires strong analytical, documentation, and stakeholder management skills to deliver scalable business solutions. <strong>Key Responsibilities:</strong> <strong>ERP Administration</strong> Administer and maintain Microsoft Dynamics 365 Finance & Operations. Configure system settings, workflows, security roles, and business processes. Manage application updates, patches, and new feature deployments. Ensure system performance, availability, and data integrity. <strong>Business Analysis & Solution Design</strong> Collaborate with business departments to gather requirements. Translate business needs into functional specifications. Recommend system improvements aligned with business objectives and industry best practices. Evaluate and optimize financial processes, including month-end close and consolidation. <strong>Development & Continuous Improvement</strong> Design and implement process improvements within D365 F&O. Automate manual processes and streamline operational workflows. Identify opportunities for increased ERP utilization and efficiency. Test new Microsoft features and business application functionality. <strong>Reporting & Analytics</strong> Develop and maintain reports using Power BI and D365 reporting tools. Automate recurring reports and dashboards. Support management with accurate operational and financial reporting. <strong>Integration Management</strong> Support integrations between D365 F&O and other enterprise applications. Coordinate with technical teams and external vendors to ensure seamless data exchange. Monitor and troubleshoot integration issues. <strong>Change & Release Management</strong> Manage application changes following established change control procedures. Coordinate testing, deployment, and validation of new configurations. Maintain documentation for changes, configurations, and security updates. <strong>User Support & Training</strong> Respond to D365 helpdesk tickets and provide user support. Troubleshoot system issues and coordinate resolutions. Create user guides, training materials, and technical documentation. Conduct knowledge transfer sessions for business users. Produce and maintain: Business process documentation Functional specifications Technical specifications Solution designs Configuration documentation Security protocols Training materials Report specifications <strong>Internal & External Relationships:</strong> <strong>Internal:</strong> Executive Leadership Finance Department Business Managers IT Team End Users <strong>External:</strong> Microsoft Dynamics 365 Implementation Partner (VAR) Third-party vendors Technology consultants</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Qualifications:</strong> Bachelor's degree in information systems, Computer Science, Business Information Technology, or a related discipline. <strong>Experience:</strong> 2 4 years of experience in ERP administration or business systems. Extensive hands-on experience with Microsoft Dynamics 365 Finance & Operations. Experience implementing ERP enhancements and process improvements. Experience supporting enterprise business applications. <strong>Technical Skills:</strong> Microsoft Dynamics 365 Finance & Operations (F&O) Microsoft Power BI Microsoft Power Platform Microsoft Azure SQL/SQL Server Microsoft Excel Microsoft Word Microsoft PowerPoint ERP reporting tools Business process automation Data integration Security and user role administration <strong>Preferred Qualifications:</strong> Knowledge of Generally Accepted Accounting Principles (GAAP). Experience working in Finance or Accounting environments. Experience with ERP implementation projects. Familiarity with software development lifecycle (SDLC) and change management. Experience working with project teams and cross-functional initiatives.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Commercial & Shop Manager (Flowers Shop ) Amman
<ul>
<li><span>Posting Date</span>: 21/07/2026</li> <li><span>Ref</span>: SJOR-147</li> <li><span>Position</span>: Commercial & Shop Manager (Flowers Shop ) Amman</li>
<li> </li><li><span>Location</span>: Jordan</li>
<li><span>City</span>: Amman </li>
<li> </li><li><span>Sector</span>: Hospitality</li> <li><span>Years of Experience</span> 8 years</li>
<li> </li><li><span>Qualification</span>: Bachelor Degree in Business Administration or related field</li> <li><span>Salary</span>: 1500 – 1700 JOD + Performance-based bonus.</li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: Commercial & Shop Manager
Overview Our client is a well-established premium business operating in the Floristry, Landscaping, and Events sector. We are seeking a commercially driven and hands-on <strong>Commercial & Shop Manager</strong> to lead daily operations, develop new business opportunities, and drive sustainable revenue growth. This is a leadership role combining business development, sales management, team leadership, and operational oversight. Description
Commercial Growth & Business Development
<ul>
<li>Develop and execute a business development strategy to expand the company's presence across corporate, hospitality, events, and commercial sectors.</li>
<li>Generate new business opportunities and manage the complete sales cycle from lead generation through negotiation and contract closing.</li>
<li>Build and maintain a healthy sales pipeline while tracking leads, proposals, conversions, and revenue performance.</li>
<li>Identify new market opportunities and strengthen long-term client relationships.</li>
</ul>
Sales & Client Relationship Management
<ul>
<li>Develop strong relationships with corporate clients, hotels, event organizers, and strategic partners.</li>
<li>Prepare commercial proposals and negotiate contracts to achieve business growth targets.</li>
<li>Ensure high levels of customer satisfaction while maintaining long-term business partnerships.</li>
<li>Monitor customer requirements and identify opportunities for repeat business and upselling.</li>
</ul>
Team Leadership & Shop Management
<ul>
<li>Lead, motivate, and supervise the daily activities of the operational team.</li>
<li>Set priorities, monitor performance, and ensure efficient coordination across all functions.</li>
<li>Foster a collaborative and high-performance working environment focused on service excellence.</li>
<li>Provide guidance and operational support whenever required.</li>
</ul>
Marketing & Brand Development
<ul>
<li>Oversee marketing activities and social media initiatives to strengthen brand awareness and generate new business opportunities.</li>
<li>Support the development of creative concepts that enhance the company's market positioning.</li>
<li>Contribute to maintaining a premium customer experience across all sales and service channels.</li>
</ul>
Operations & Performance Management
<ul>
<li>Oversee day-to-day shop operations to ensure smooth workflow and service quality.</li>
<li>Coordinate operational schedules and support successful execution of projects and events.</li>
<li>Assist in budgeting, performance monitoring, forecasting, and business reporting.</li>
<li>Ensure operational excellence during peak business periods and major client projects.</li>
</ul>
Requirements
<ul>
<li><strong>Education:</strong> Bachelor's Degree in Business Administration, Marketing, Management, or a related field.</li>
<li><strong>Experience:</strong> Minimum of <strong>5–8 years</strong> of progressive experience in business development, sales management, commercial management, or retail operations.</li>
<li><strong>Industry Experience:</strong> Experience within <strong>floristry, landscaping, hospitality, events, luxury retail, or similar customer-focused industries</strong> is highly preferred.</li>
<li><strong>Sales Experience:</strong> Proven track record in generating new business, developing B2B relationships, negotiating contracts, and achieving sales targets.</li>
<li><strong>Leadership Skills:</strong> Previous experience leading teams and managing day-to-day business operations.</li>
<li><strong>Skills:</strong> Strong commercial acumen, negotiation, leadership, customer relationship management, planning, organization, communication, and problem-solving skills.</li>
<li><strong>Additional Advantage:</strong> Existing network within the hospitality, corporate, or events sectors will be considered a strong asset.</li>
<li><strong>Availability:</strong> Immediate or 30-day joining preferred.</li>
</ul>
Compensation & Benefits
<ul>
<li><strong>Salary Range:</strong> <strong>JOD 1,500 – 1,700</strong> plus performance-based bonus.</li>
<li><strong>Benefits:</strong> Family Health Insurance.</li>
<li><strong>Working Schedule:</strong> <strong>45 Hours per Week.</strong></li>
</ul>
<br>
More<br>
</li>
</ul>
<br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><u>Job Summary / Main Purpose</u></strong></p><br> <p><span>The Medical Representative is responsible for promoting Julphar’s products and services to healthcare providers, KOLs & other key stakeholders in an assigned territory or market.</span></p><br> <p><span>The Med Rep. is working as a trusted advisor for Julphar’s customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.</span></p><br>
<p><span>The Medical Rep. is the on-ground Ambassador of the Organization and should always showcase Julphar’s core values and business ethics in every action, while maintaining the company’s image & reputation</span></p><br> <p><span>The position also requires identifying and evaluating the new customer, maintaining the loyal customer and ensuring proper implementation of Julphar CRM strategy.</span></p><br> <p><strong> Key Responsibilities:</strong></p><br>
<p><strong><u> Key Result Areas</u></strong></p><br> <ul>
<li><span>Meets or exceeds sales targets within agreed budgets and timeline</span></li>
<li><span>Develops and manages the assigned sales territory, in terms of customers, retailer and other key stakeholders</span></li>
<li><span>Implementation of Company’s sales and marketing plan in the assigned territory.</span></li>
<li><span>Implement territory coverage plan (No. of sales call & Visit frequency)</span></li>
<li><span>Delivers customer-centric activities in coordination with Line Manager</span></li>
<li><span>Maintains records system, daily reports, customer profile & marketing feedback reports.</span></li>
<li><span>Plans work schedules and weekly and monthly timetables. </span></li>
<li><span>Submits daily & monthly report and CRM reports as per country reporting system.</span></li>
<li><span>Participate and contribute in all company meetings & present the Territory snapshot </span></li>
<li><span>Drives increased revenue and profit to achieve the Company’s ambitious growth. </span></li>
<li><span>Ensure self-learning, knowledge updating, building desired skill & competency, proper interpreting of knowledge and presenting / discussing this information with health professionals.</span></li>
</ul> <p><strong><u><span>Territory Development & Strategy Implementation</span></u></strong></p><br>
<ul>
<li><span>Organizes audio-visual activities for healthcare providers as per business need in coordination Line Manager & Marketing Manager</span></li>
<li><span>Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the Medical & Marketing Department</span></li>
<li><span>Monitors competitor’s sales and marketing activities and report these Market Intelligence appropriately</span></li>
<li><span>Stays informed about the important activities of health services in a particular area.</span></li>
<li><span>Effective use of company promotional tools, FMS (Free medical sample) and service to achieve assigned target.</span></li>
<li><span>Responsible for ongoing prospecting for new business opportunities.</span></li>
</ul> <p><strong><u>Core Competency</u></strong></p><br>
<ul>
<li><span>In terms of Competency, you are highly result oriented, dedicated with strong sense of accountability & ownership</span></li>
<li><span>Having strong learning ability to accept, implement new learnings and new changes in the market</span></li>
<li><span>Excellent interpersonal, communications, public speaking, and presentation skills with multitask and strong negotiation.</span></li>
<li><span>Strong planning and monitoring skills, and experience in understanding the market trends and forecasting certain products basis trends </span></li>
<li><span>Should be calm and composed to work in complex and </span><span>dynamite <span>situations</span></span></li>
<li><span>You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.</span></li>
</ul> <p><strong><u>Qualifications, </u></strong></p><br>
<p><strong><u>Key Experiences / Functional Knowledge Requirements: </u></strong></p><br>
<ul>
<li><span>Bachelor’s degree in pharmacy is mandatory.</span></li>
<li><span>Minimum 2-4 years of experience in the pharmaceutical industry (Preferred Cardio).</span></li>
<li><span>Must possess strong working knowledge of Distributor/Agents operations, Government accounts, tendering processes, contracting and pricing methods (wherever applicable in the country).</span></li>
<li><span>Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of Pharma supply chain, dispensing requirements and drug distribution channels etc.</span></li>
<li><span>Proven ability to build strong partnerships with the own country teams, Marketing & Medical teams in HO.</span></li>
</ul>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p>As a key member of DevOps team, the Senior Analyst, Change and Release Management will play a critical role focuses on streamlining software development processes by integrating development and operations, implementing automation tools, and fostering collaboration. Responsibilities include infrastructure management, automation of deployment pipelines, tool selection and integration, and ensuring efficient, reliable, and secure delivery of software products throughout the development lifecycle.</p><br><br>
<p>Additionally, the incumbent will optimize resource utilization and ultimately, the role contributes to quicker release cycles, reduced downtime, improved system performance, and increased innovation, driving overall business agility and success.</p><br><br>Job Description
<br><p><strong>Customer:</strong></p><br><br>
<p>•Ensure continuous delivery of new features and updates to improve product offerings.</p><br><br>
<p>•Quickly respond to and resolve production issues to minimize customer impact.</p><br><br>
<p>•Collect and analyze customer feedback to guide development and operations improvements.</p><br><br>
<p>•Maintain and improve system reliability, uptime, and overall performance.</p><br><br>
<p><strong>People:</strong></p><br><br>
<p>•Foster a collaborative culture between development, product team, and other cross-functional teams.</p><br><br>
<p>•Facilitate regular communication and collaboration through meetings, tools, and processes.</p><br><br>
<p>•Provide training and resources to team members to improve their skills in DevOps practices and tools.</p><br><br>
<p>•Encourage continuous learning and professional development within the team.</p><br><br>
<p>•Promote best practices and standards across the team.</p><br><br>
<p><strong>Operations:</strong></p><br><br>
<p>•Develop and maintain CI/CD pipelines to automate the build, test, and deployment processes.</p><br><br>
<p>•Automate repetitive tasks to increase efficiency and reduce human error.</p><br><br>
<p>•Manage cloud and on-premises infrastructure to support development and production environments.</p><br><br>
<p>•Ensure infrastructure is scalable, secure, and cost-effective.</p><br><br>
<p>•Implement incident management processes to quickly address and resolve production issues.</p><br><br>
<p>•Conduct post-incident reviews and implement improvements to prevent future occurrences.</p><br><br>
<p>•Manage and maintain configuration settings for applications and infrastructure.</p><br><br>
<p>•Use configuration management tools to ensure consistency across environments.</p><br><br>
<p>•Participate in strategic planning and roadmap development for DevOps initiatives.</p><br><br>
<p>•Lead the planning, coordination, and execution of software releases across multiple environments, ensuring timely and high-quality delivery.</p><br><br>
<p>•Design, build, and maintain scalable infrastructure.</p><br><br>
<p><strong>Financial Results:</strong></p><br><br>
<p>•Monitor and optimize cloud and infrastructure costs to ensure efficient use of resources.</p><br><br>
<p>•Implement cost-saving measures without compromising on performance and reliability.</p><br><br>
<p>•Allocate resources effectively to meet operational and project needs.</p><br><br>
<p>•Balance resource allocation to support both ongoing operations and new initiatives.</p><br><br>
<p>•Assist in planning and managing budgets for DevOps tools, infrastructure, and team resources</p><br><br>Job Requirements - Experience and Education
<br><ul>
<li>Bachelor’s degree in computer science or engineering.</li>
<li>Candidates working for this position should possess at least 3 years of work experience as a DevOps Engineer, release management.</li>
<li>Candidates must possess ample knowledge and experience in system automation, deployment, and implementation.</li>
<li>Strong ability to work with remote teams.</li>
<li>Candidates must possess experience in using Linux, Windows, CI/CD, Azure DevOps, GitHub, AWS Code Deploy.</li>
<li>The candidates should also possess experience in the software development process and tools and languages like SaaS, Python, Shell scripting and Git. </li>
<li>Candidates should demonstrate knowledge in handling distributed data systems. Examples: Elasticsearch, Cassandra, and others.</li>
<li>Candidates must possess in configuring and automating the monitoring tools. Examples: Elastic APM, DebugDiag, etc</li>
</ul><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>
</div>
<p><h4>Description</h4>
<p>Execute the product roadmap by leading the development of new products and services. This includes:</p>
<ul>
<li>Designing comprehensive Business Requirements Documents (BRDs) and implementing the necessary UI/UX to effectively communicate ideas to relevant stakeholders.</li>
<li>Identifying and documenting technical and business requirements and translating them into clear deliverables for the technical development teams.</li>
<li>Managing performance analysis, issue troubleshooting, and executing continuous improvement initiatives.</li>
<li>Assisting the Quality Assurance (QA) team in preparing and executing proper test cases to ensure the delivery of high-quality outputs.</li>
<li>Participating in and supporting the implementation of various product development projects within the department.</li>
</ul>
<h4>Responsibilities</h4>
<ul>
<li>Conduct market research, examining new trends and technologies to suggest innovative ideas, as well as forecast analysis, collecting data about market segments preferences, demands, and penetration strategies.</li>
<li>Research and analyze competitors’ products, services, and offers to understand Zain cash’s position related to the business marketing segment.</li>
<li>Translate feedback into functional requirements by gathering customer feedback and requirements in the business marketing segment from customer care (operation), sales departments, as well as other external sources, and subsequently utilize customer feedback in improving products and service levels to ensure customer satisfaction.</li>
<li>Identify the technical requirements for each current or new product and ensure that product initiatives provide added value to the business.</li>
<li>Prepare concepts for new products, services, and initiatives, which include a description of their characteristics and requirements, and subsequently translate the product features to technical terms and communicate them to concerned parties and related systems and applications such as Mobile App, Core system, CRM, to guarantee functionality and seamless delivery of services.</li>
<li>Support UAT and testing process by participating in designing testing scenarios, performing tests, and troubleshooting for existing and newly developed products including pre-launch testing to guarantee product technical functionality, and monitor product performance throughout the product life cycle.</li>
<li>Participate in preparing financial business models for new products which include the analysis of financial aspects such as breakeven points, expected revenue, marketing costs, and others.</li>
<li>Ensure project compliance with legal and regulatory terms and regulations during project development and project life cycle with coordination with concerned parties.</li>
<li>Provide sales and customer care with support, training, and direction in matters regarding Mobile Money products.</li>
<li>Monitor the Key Performance Indicators (KPIs), and develop periodic reports which include KPI results, gap analysis for targets and results, etc.</li>
<li>Perform other duties related to the job as assigned by the direct manager.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, finance, marketing, or a related field.</li>
<li>4-5 years of experience in product management with a focus on card products, preferably within fintech or banking sectors.</li>
<li>Strong understanding of card payment ecosystems, including networks and regulatory requirements.</li>
<li>Proven experience in product lifecycle management, market analysis, and developing go-to-market strategies.</li>
<li>Excellent communication, leadership, and stakeholder management skills.</li>
<li>Ability to work collaboratively in a fast-paced and dynamic environment.</li>
<li>Professional certifications in Agile and Scrum methodologies are preferred, such as:
<br>PMI Agile Certified Practitioner (PMI-ACP)
<br>Certified ScrumMaster (CSM)
<br>Professional Scrum Master (PSM)
<br>Professional Scrum Product Owner (PSPO)
</li>
</ul>
<h4>Preferred Skills</h4>
<ul>
<li>Market research.</li>
<li>User feedback analysis.</li>
<li>Requirements gathering.</li>
<li>Feature prioritization.</li>
<li>Product roadmap understanding.</li>
<li>Testing and feedback.</li>
<li>Attention to detail.</li>
<li>Time management.</li>
<li>Ownership mentality.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Execute the product roadmap by leading the development of new products and services. This includes:</p>
<ul>
<li>Designing comprehensive Business Requirements Documents (BRDs) and implementing the necessary UI/UX to effectively communicate ideas to relevant stakeholders.</li>
<li>Identifying and documenting technical and business requirements and translating them into clear deliverables for the technical development teams.</li>
<li>Managing performance analysis, issue troubleshooting, and executing continuous improvement initiatives.</li>
<li>Assisting the Quality Assurance (QA) team in preparing and executing proper test cases to ensure the delivery of high-quality outputs.</li>
<li>Participating in and supporting the implementation of various product development projects within the department.</li>
</ul>
<h4>Responsibilities</h4>
<ul>
<li>Conduct market research, examining new trends and technologies to suggest innovative ideas, as well as forecast analysis, collecting data about market segments preferences, demands, and penetration strategies.</li>
<li>Research and analyze competitors’ products, services, and offers to understand Zain cash’s position related to the business marketing segment.</li>
<li>Translate feedback into functional requirements by gathering customer feedback and requirements in the business marketing segment from customer care (operation), sales departments, as well as other external sources, and subsequently utilize customer feedback in improving products and service levels to ensure customer satisfaction.</li>
<li>Identify the technical requirements for each current or new product and ensure that product initiatives provide added value to the business.</li>
<li>Prepare concepts for new products, services, and initiatives, which include a description of their characteristics and requirements, and subsequently translate the product features to technical terms and communicate them to concerned parties and related systems and applications such as Mobile App, Core system, CRM, to guarantee functionality and seamless delivery of services.</li>
<li>Support UAT and testing process by participating in designing testing scenarios, performing tests, and troubleshooting for existing and newly developed products including pre-launch testing to guarantee product technical functionality, and monitor product performance throughout the product life cycle.</li>
<li>Participate in preparing financial business models for new products which include the analysis of financial aspects such as breakeven points, expected revenue, marketing costs, and others.</li>
<li>Ensure project compliance with legal and regulatory terms and regulations during project development and project life cycle with coordination with concerned parties.</li>
<li>Provide sales and customer care with support, training, and direction in matters regarding Mobile Money products.</li>
<li>Monitor the Key Performance Indicators (KPIs), and develop periodic reports which include KPI results, gap analysis for targets and results, etc.</li>
<li>Perform other duties related to the job as assigned by the direct manager.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, finance, marketing, or a related field.</li>
<li>4-5 years of experience in product management with a focus on card products, preferably within fintech or banking sectors.</li>
<li>Strong understanding of card payment ecosystems, including networks and regulatory requirements.</li>
<li>Proven experience in product lifecycle management, market analysis, and developing go-to-market strategies.</li>
<li>Excellent communication, leadership, and stakeholder management skills.</li>
<li>Ability to work collaboratively in a fast-paced and dynamic environment.</li>
<li>Professional certifications in Agile and Scrum methodologies are preferred, such as:
<br>PMI Agile Certified Practitioner (PMI-ACP)
<br>Certified ScrumMaster (CSM)
<br>Professional Scrum Master (PSM)
<br>Professional Scrum Product Owner (PSPO)
</li>
</ul>
<h4>Preferred Skills</h4>
<ul>
<li>Market research.</li>
<li>User feedback analysis.</li>
<li>Requirements gathering.</li>
<li>Feature prioritization.</li>
<li>Product roadmap understanding.</li>
<li>Testing and feedback.</li>
<li>Attention to detail.</li>
<li>Time management.</li>
<li>Ownership mentality.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>As a compliance manager at Tarjama, you will be responsible for ensuring the organization's ongoing compliance with applicable ISO standards, regulatory requirements, and internal governance frameworks. The role leads compliance monitoring, documentation control, internal audit activities, certification maintenance, and implementation of new management system standards, including emerging frameworks related to AI governance, privacy, and business continuity.</p>
<p>The compliance manager plays a critical role in safeguarding certification status, reducing compliance risks, strengthening internal controls, and promoting a culture of quality, continuous improvement, and regulatory compliance across the organization.</p>
<h4>Requirements</h4>
<p><strong>Compliance management & governance</strong></p>
<ul>
<li>Ensure compliance with applicable ISO standards, regulatory requirements, and internal policies.</li>
<li>Monitor regulatory changes and assess their impact on the organization.</li>
<li>Support the development and continuous improvement of compliance frameworks and governance controls.</li>
</ul>
<p><strong>Internal audit & compliance reviews</strong></p>
<ul>
<li>Develop and lead the annual internal audit program across certified management systems.</li>
<li>Conduct audits, report findings, and monitor corrective actions to closure.</li>
<li>Evaluate the effectiveness of processes, controls, and compliance activities.</li>
</ul>
<p><strong>Documentation management & ISO compliance</strong></p>
<ul>
<li>Manage and maintain the organization’s controlled documentation system across multiple ISO certifications, ensuring all documents are properly created, reviewed, approved, and archived.</li>
<li>Plan and execute scheduled reviews of policies, procedures, and work instructions in line with ISO requirements and internal governance timelines.</li>
<li>Ensure timely updates of documentation following process changes, regulatory updates, audit findings, or operational improvements.</li>
<li>Collaborate with process owners to ensure all operational changes are accurately reflected in controlled documentation.</li>
</ul>
<p><strong>Certification & standards management</strong></p>
<ul>
<li>Coordinate surveillance, recertification, and external audits.</li>
<li>Support the implementation and maintenance of ISO standards, including ISO 9001, ISO/IEC 42001, ISO 27001, ISO 27701, and ISO 22301.</li>
<li>Act as the primary liaison with certification bodies and external auditors.</li>
</ul>
<p><strong>Risk, non-conformance & continuous improvement</strong></p>
<ul>
<li>Manage compliance risks, non-conformances, and corrective action processes.</li>
<li>Facilitate root cause analysis and drive continuous improvement initiatives across the organization.</li>
</ul>
<p><strong>Training, reporting & stakeholder support</strong></p>
<ul>
<li>Deliver compliance awareness and training programs.</li>
<li>Prepare compliance reports, audit summaries, and management review inputs.</li>
<li>Provide guidance to stakeholders on compliance requirements and best practices.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in quality management, business administration, engineering, information systems, risk management, or a related field.</li>
<li>Professional certification as an ISO 9001 lead auditor is required.</li>
<li>Minimum of 8 years of experience in compliance management, quality management, governance, risk management, or a related field.</li>
<li>Proven experience in planning, conducting, and managing internal audit programs.</li>
<li>Hands-on experience managing ISO-certified management systems and compliance frameworks.</li>
<li>Experience coordinating external audits, certification activities, and regulatory compliance reviews.</li>
<li>Strong knowledge of ISO standards, particularly ISO 9001, with familiarity with ISO 27001, ISO/IEC 42001, ISO 27701, and ISO 22301 considered an advantage.</li>
<li>Experience in document control, policy development, and management system documentation.</li>
<li>Knowledge of risk management, corrective action processes, and continuous improvement methodologies.</li>
<li>Strong analytical, problem-solving, and organizational skills.</li>
<li>Excellent communication, stakeholder management, and training facilitation skills.</li>
<li>Proficiency in Microsoft Office applications and document management systems.</li>
<li>Experience within technology, AI, professional services, or other regulated industries is preferred.</li>
<li>Additional certifications related to auditing, compliance, information security, privacy, or AI governance are considered an advantage.</li>
</ul></p><p></p>