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<h2 class="h5">Job description</h2>
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<span>Role Overview We are seeking an Oracle Operations & Support Specialist with minimum 3 years of experience to support Oracle-related operational activities, and partner coordination.<br> This role is primarily operations-focused .<br> The ideal candidate will combine strong coordination and communication skills with a foundational understanding of Oracle databases and technologies.<br> Key Responsibilities Manage all Oracle platforms, including but not limited to Oracle Partner Store, Oracle Royalty Management, Oracle Support Renewal, My Oracle Support, Collaborative Customer Engagement, Oracle MyLearn, and Oracle University.<br> Manage Oracle eOPN renewals and complete all related administrative activities in a timely manner.<br> Handle and respond to partnership-related matters, coordinating with relevant stakeholders as required.<br> Support internal teams with certification processes, exam issues, and account setup/administration.<br> Open, track, and follow up on support tickets with Oracle (MOS) for internal and customer-related issues.<br> Respond to customer inquiries professionally and ensure issues are resolved or appropriately escalated within the required timeframe.<br> Prepare proposals and quotations for Oracle licenses, local technology solutions, and related support services.<br> Prepare the Bill of Materials (BOM) for proposed Oracle solutions and offerings, ensuring that all required products, licenses, services, and support components are accurately identified and included.<br> Coordinate with Oracle, vendors, and third parties on ongoing activities and follow-ups.<br> Support day-to-day Oracle Technology Services operations and ensure proper tracking of tasks and deliverables.<br> Prepare presentations and supporting materials for Oracle Technology products, solutions, and offerings when required.<br> Maintain continuous learning and development to stay up to date with Oracle technologies, products, platforms, processes, and industry developments.<br> Maintain a high level of accuracy, attention to detail, and organization when handling Oracle-related administrative and operational activities.<br> Ensure timely completion of assigned tasks while maintaining effective communication and coordination with internal and external stakeholders.<br> Class A Medical Insurance Annual Bonus Required Interpersonal Skills Strong communication skills with excellent command of English (written and verbal) Ability to work independently with minimal supervision Strong coordination skills and ability to work across multiple teams High attention to detail and strong follow-up discipline Proactive mindset with problem-solving capabilities Willingness to learn and continuously develop technical and functional skills Educational Background & Technical Requirements Bachelor’s degree in computer science or a related field Basic knowledge of Oracle Databases Familiarity with Oracle Platforms Exposure to cloud technologies (preferably Oracle Cloud Infrastructure) is a plus</span> </div>
<p><strong>Water and Wastewater Specialist</strong></p>
<p>ARD INC, a Tetra Tech Company, implementing the Water Efficiency and Conservation Activity (WEC), administered by the U.S. Department of State through the Regional Foreign Assistance Office (RFA) at the U.S. Embassy in Amman, Jordan is currently accepting expressions of interest for a <strong>Water and Wastewater Specialist</strong>. This position is limited duration agreement, based in Amman.</p>
<p><strong>Position Description/Summary: </strong></p>
<p>Under the supervision of the Water and Treated Wastewater (TWW) Policy and Planning Manager, the Water and Wastewater Specialist will support or lead a range of technical assistance activities to support the National Conveyor Project Management Unit (NCPMU), associated readiness activities, and wider water sector institutions including the Ministry of Water and Irrigation (MWI), the Water Authority of Jordan (WAJ), the Jordan Valley Authority (JVA), utilities, and other agencies. WEC currently supports the NCPMU to operationalize its Readiness Functions, which includes monitoring and delivery, donor and finance coordination, and strategic communications for NCP Readiness Interventions. WEC also supports the NCPMU with technical assessments, market research, and strategic planning related to the NCP and NCP Readiness. WEC also works with the JVA, WAJ, MWI, and utilities on strategic interventions, including national strategies, assessments, strategic plans, and master plans for water and wastewater systems. The goal of these interventions is to facilitate preparation and readiness for the Kingdom’s water sector to receive and efficiently and sustainably manage the additional supply of potable water and to sustainably manage and allocate the additional supply of TWW that will be generated by the NCP to the irrigated agriculture and industrial sectors</p>
<p><strong>Responsibilities: </strong></p>
<ul>
<li>Support WEC’s coordination and collaboration with the NCPMU including associated readiness activities and broader water sector agencies by developing and refining scopes of work; supporting and/or supervising the planning, delivery, and oversight of technical activities; activity-level budget and financial management and oversight; and providing quality assurance and control over technical deliverables. Scopes of work will cover various aspects related to NCP and NCP Readiness, including planning for water and wastewater infrastructure, water and wastewater allocation planning, wastewater reuse master planning, market assessments, and strategic planning, among other services.</li>
<li>Support proactive engagement with WEC leadership, USG, and NCPMU on developing potential technical assistance ideas that will advance planning, operationalization, sustainable management of the NCP, and sustainable management and reuse of anticipated additional supply of treated wastewater.</li>
<li>Provide technical leadership on all aspects of engineering-related tasks under NCP and NCP Readiness Interventions for water and wastewater, including supporting data collection and review for developing preliminary designs of water, wastewater, and reuse systems; validating data, planning assumptions and scenarios for strategic and detailed wastewater and reuse master plans; technical review of water, wastewater, and reuse models, hydraulic assessments , and other technical outputs generated under WEC’s technical activities; and providing other services as needed. </li>
<li>Support WEC’s leadership on advising the NCPMU Readiness Function team including the NCP Readiness Director, Monitoring and Delivery Team Lead and the Donor and Finance Coordination Team Lead on planning, coordination, and implementation of key tasks under the NCP Readiness Function Monitoring and Management Framework and in their work plan. </li>
<li>Support the design, management and implementation of grant activities with public and private sector stakeholders as they relate to the NCP and NCP Readiness in water and wastewater sectors.</li>
<li>Facilitate stakeholder consultations, working groups and technical advisory committees under NCP and NCP Readiness Activities. </li>
<li>Contribute to the preparation, review, revision, and finalization of project deliverables, communications and learning documents as required by project leadership.</li>
<li>Actively participate in coordination meetings within the component team, cross-component meetings and all-staff meetings and meetings with the NCPMU Readiness team when required, and contributing to a positive working environment across the team.</li>
</ul>
<p><strong>Qualifications: </strong></p>
<ul>
<li>Bachelor’s degree in civil engineering or related engineering discipline and a minimum of 3 years of relevant experience in water and wastewater infrastructure and management</li>
<li>Strong understanding of and demonstrated experience with water and wastewater infrastructure, water supply allocation planning, wastewater management and treatment, wastewater reuse systems, etc.</li>
<li>Demonstrated experience working with the Ministry of Water and Irrigation, Water Authority of Jordan, Jordan Valley Authority, and other water sector agencies on strategic planning, technical assessments, water and wastewater system development, tendering, supervision, and other similar interventions.</li>
<li>Demonstrated experience in engineering design and/or supervision in the water and wastewater sectors. .</li>
<li>Demonstrated experience with Environmental Impact Assessment (EIA) requirements and mitigation measures, including the identification and implementation of mitigation actions and environmental interventions for large-scale water and wastewater infrastructure projects.</li>
<li>Strong understanding of water sector functions, institutions, water and wastewater infrastructure, engineering interfaces and management systems for bulk water supply and treated wastewater management and reuse.</li>
<li>Strong analytical and relationship building skills, including ability to work in partnership with consultants, subcontractors, donors, and senior-level Government of Jordan representatives.</li>
<li>Ability to communicate effectively with persons and organizations on all levels relevant to the water sector.</li>
<li>Proficiency in relevant engineering software, including CAD, SewerGEMS, WaterGEMS, and WaterCAD, with the ability to support hydraulic modeling, GIS-based analysis, and related water and wastewater engineering interventions.</li>
<li>Excellent team management, communication, and stakeholder coordination skills.</li>
<li>Strong written communication skills, including demonstrated ability to write required documents in a clear, concise, well-organized manner in both English and Arabic</li>
<li>Ability to travel within Jordan as needed</li>
</ul>
<p > </p>
<p>To apply through <a href="mailto:ARD.Project.JordanWEC.Recruitment@tetratech.com">ARD.Project.JordanWEC.Recruitment@tetratech.com</a> with a cover letter and current curriculum vitae (CV) in reverse chronological order format. Please list the title of the position in the email subject line</p>
<p>This is a repost of a previously advertised position; applicants who already applied need not reapply. Applications that do not meet the minimum requirements listed above will not be considered. Please ensure that all necessary documents are uploaded, as incomplete applications and/or corrupt files may delay processing of your application or remove you from consideration. No phone calls will be accepted. Applicants are encouraged to apply <strong>within one week of this posting</strong>.</p>
<p>"<strong>Please note that this vacancy is for a limited duration contract, with an anticipated assignment length of up to 15 months or less”</strong></p>
<p><strong>JOB SUMMARY</strong> </p>
<p>The Roving HR Officer provides Human Resource support for the HR department. This role will be responsible for HR operational oversight of key HR functions including Talent Acquisition and management, Staff Relations, and Performance Management support etc.</p>
<p>To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.</p>
<p><strong>MAIN TASKS AND RESPONSIBILITIES</strong></p>
<ul>
<li>Act as the primary HR focal point during scheduled rotations or urgent deployments to Zaatari Camp, Azraq Camp, or any other assigned operation sites.</li>
<li>Provide direct, accessible HR services to field-based staff, national employees, and incentive-based volunteers (IBVs), addressing inquiries regarding policies, benefits, and contracts.</li>
<li>Coordinate field-specific HR administrative workflows, including physical file collection, contract distributions and making sure the contracts are signed by each employee, and time attendance sheet verifications.</li>
<li>Participate in reviewing national staff policies and recommend changes/additions/deletions to the HR Manager.</li>
<li>Provide support to program and operations staff in interpretation of HR policies and procedures and provide technical support on HR issues, as directed by supervisor.</li>
<li>Work with HR and Management on implementation of strategic planning of the department.</li>
<li>Conduct regular field travel to project offices, ensure proper implementation of human resources procedures and assist/ support managers in their needs.</li>
<li>Maintains compensation databases and ensures employment records are properly maintained in the HR systems (CostPoint, Local HR system)</li>
<li>Facilitate the recruitment process and advise the hiring manager on each recruitment stage and prepare regular recruitment tracking reports.</li>
<li>Ensure that the recruitment process is fair and transparent and in line with international Medical Corps (IMC) HR policies and procedures.</li>
<li>Ensure proper orientation for all new staff; collaborate and coordinate with other departments to provide an engaging and welcoming orientation.</li>
<li>Advise and facilitate employee separation process and maintain separation documents in employee file.</li>
<li>Assist in updating organograms, maintaining contact lists, and information flow lines regularly.</li>
<li>Assist in preparation of employee contracts, and other mandatory documents are signed and filed. </li>
<li>Assist in writing personnel letters as required (transfer, promotion, increment, acceptance of resignation and others).</li>
<li>Assist in preparation of separation / terminal benefits.</li>
<li>Assist HR Management to do periodic turnover analysis.</li>
<li>Ensure that all the personnel files are kept in safe custody and are updated on a regular basis. Also, ensure that the required documents are uploaded on shared cloud system (Office 365). </li>
<li>Support HR Management to ensure that performance reviews are processed timely and filed.</li>
<li>Supports country program supervisors and staff in the goal setting, end of probation or annual performance reviews ensuring proper documentation of performance appraisals.</li>
<li>Supports country program supervisors to identify training needs or performance gaps of staff.</li>
<li>Support the audit and compliance process and provide the documentation after reviewed by HR Management.</li>
<li>Perform other related duties as requested</li>
</ul>
<p><strong>MINIMUM QUALIFICATIONS</strong></p>
<ul>
<li>Typically, a bachelor's degree in a related area. A degree in HR management is preferable. An equivalent combination of relevant education and experience may be substituted as appropriate.</li>
<li> Typically, 3+ years’ experience as a HR Officer</li>
<li>Previous experience with International Medical Corps is a plus</li>
<li>Knowledge of local labor laws</li>
<li>Experience with human resource information system would be an added advantage</li>
<li>Knowledge of principles and procedures for staff recruitment, selection, training, compensation and benefits, job design, labor relations and negotiation, and Human Resources Information Systems.</li>
<li> Knowledge and understanding of local employment standards</li>
<li> Strong MS Office and the ability to use technology to collaborate</li>
<li> Good conflict management skills</li>
<li> Excellent communication and interpersonal skills.</li>
<li>Excellent planning and organizing skills.</li>
<li>Ability to work effectively and collaborate with others</li>
<li>Ability to maintain confidentiality and foster trust and respect.</li>
<li>Self-motivated, highly organized and detail oriented.</li>
<li>Flexible, comfortable with deadlines and able to work well under pressure.</li>
<li> Ability to perform multi-tasking.</li>
</ul>
<p><strong>Ethical Conduct at International Medical Corps</strong></p>
<p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p>
<p>International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p>
<p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p>
<p><strong>Equal Opportunities </strong></p>
<p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
<p >The IB MYP English Language teacher is responsible for implementing and teaching the Middle school students according to the International Baccalaureate curriculum, being the learner, motivator and communicator who provides a professional expertise, and high-quality teaching and learning. </p>
<p >The teacher provides, leads, and facilitates diverse and effective learning experiences using a range of methods in a supportive and positive climate across the school. Delivering a coherent, balanced, integrated, inquiry-based program and preparing students for international programs in a stimulating, challenging and well-organized learning environment, collaborating with other teachers to contribute students’ success.</p>
<p ><strong ><u >Roles & responsibilities:</u></strong></p>
<ul >
<li >Working independently and collaboratively to design and refine curriculum.</li>
<li >Planning collaboratively units of inquiry that correlate with the departments’ scope and sequence and the IB requirements and guidelines.</li>
<li >Revising the departments overview and scope and sequence.</li>
<li >Collaborating with teachers to contribute students’ success.</li>
<li >Delivering high quality lessons within the IB framework to meet the individual needs of all students.</li>
<li >Using teaching methods, engaging students, and stimulating intellectual curiosity by including the use of effective questioning, presentation, and resources.</li>
<li >Creating diverse, challenging and engaging learning experiences for all students.</li>
<li >Contributing to the enrichment of learning engagements.</li>
<li >Motivating students to perform at their best through differentiated instructions and using varieties of styles.</li>
<li >Monitoring students’ performance and progress to enhance their understanding and master skills through effective assessment.</li>
<li >Nurturing meaningful relationships with students and providing the individual attention they need.</li>
<li >Communicating regularly and constructively with students and parents. </li>
<li >Setting high expectations for student’s behavior, establishing and maintaining a good standard of behavior management through well focused teaching and through positive and productive relationships.</li>
<li >Teaching related classes, per the full-time teaching load specified by the MOE instructions. </li>
<li >Having the ability and willingness for online and/or in a hybrid context teaching and learning, as necessary </li>
<li >Maintaining records of students' work and progress through Learning </li>
<li >Working as a member of a team, positively contributing to effective working relations within the school.</li>
<li >Communicating, where necessary with parents and external bodies, following school policies.</li>
<li >Attending school events, workshops, Student-Led conferences</li>
<li >Attending IB authorized training and staying current with all relevant changes to the IB guide</li>
<li >Attending weekly department meetings. </li>
<li >Carrying out any other duties or responsibilities requested by the principal.</li>
<li ><em >Taking on the responsibilities of a Year Coordinator or a Homeroom teacher upon request (if applicable</em>)</li>
</ul>
<p ><strong ><u >Job requirements:</u></strong></p>
<ul >
<li >A bachelor and/or master’s degree in English Language & Literature or a relevant field </li>
<li >A teacher’s certificate for teaching English or a teaching certificate is a plus.</li>
<li >IB experience and training is a plus.</li>
<li >Computer skills at a level that permits creative use of technology in the classroom during lessons.</li>
<li >Classroom management skills.</li>
<li >Communication & presentation skills</li>
<li >Professionalism, commitment, integrity, strength of character and perseverance.</li>
<li >Commitment to ensuring high standards of teaching and learning.</li>
<li >Planning, organizing and evaluating skills</li>
<li >Interpersonal skills and the ability to establish and maintain effective working relations with teachers at all levels in a multicultural environment.</li>
<li >Partake in professional development opportunities.</li>
<li >Resilience and working under pressure.</li>
</ul>
<p class="MsoNormal" ><b><span >MISSION PHARMACY MANAGER</span></b></p>
<p class="MsoNormal" ><span ></span></p>
<p class="MsoNormal" >Médecins Sans Frontières France is recruiting for its office in Amman a <b>“MISSION PHARMACY MANAGER” </b></p>
<p class="MsoNormal" ><b> </b></p>
<p class="MsoNormal" ><b><u>CONTEXT</u>: </b></p>
<p class="MsoNormal" >Médecins Sans Frontières is a private,non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. Médecins Sans Frontières is seeking a<b> </b><b><span lang="EN-GB">MISSION PHARMACY MANAGER </span></b>in its Office in Amman, Jordan.<b> </b></p>
<p class="MsoNormal" ><b> </b></p>
<p class="MsoNormal" ><b><u>MAIN PURPOSE</u>: </b></p>
<p class="MsoNormal" >Defining, coordinating and monitoring all pharmacy related activities in the Mission, according to <b>MSF</b> standards and values, the Medical Coordinator instructions and with consideration of national and international laws and regulations, in order to ensure the quality and proper organisation of medical supply process, procedures and protocols, the proper management of the medical stock in the projects and, in collaboration with the medical coordinator, the correct use of medicines and medical material. <span> </span><span> </span></p>
<p class="MsoNormal" ><b> </b></p>
<p class="MsoNormal" ><b><u><span lang="EN-GB">ACCOUNTABILITIES</span></u></b><b><span lang="EN-GB">:</span></b><span lang="EN-GB"> </span><b> </b></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Supporting the Head of Mission and Medical Coordinator in representing and defending MSF’s interests before the Ministry of Health and other local authorities or local suppliers for any issue concerning pharmaceutical supply, in order to ensure stock procurement in the projects while complying with the national laws and regulations and following MSF protocols. Ensuring a close follow up of the National Drug Supply particularly in projects where MSF is working in conjunction with MoH. Collaborating in budgeting and preparing drug and other medical material orders together with Medical and Logistic Coordinators.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Supervising the running of the pharmacies across the mission, ensuring the proper implementation of MSF Safety standards, incl. pharmacovigilance follow up and waste management protocols, and to national and international legislation, in order to ensure the quality of the service given to the population and the accurate handling of drugs and products, including its proper disposal, in terms of hygiene and security. In case of integration of medical stock under the supply, this includes close involvement in the medical warehouse as regards procedures, operations and stock management but not direct supervision of same. Supporting the Medical Coordinator regarding the follow-up of EPREP planning and maintenance of medical emergency kits.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Supporting and participating in all drug and medical material supply processes and ensuring its overall efficiency and effectiveness. This involves regular technical visits to project sites to ensure appropriate follow up of activities and management of field pharmacies; collecting and analyzing stock indicators according to physical records and logistic across different projects and together with the Medical Coordinator taking corrective decisions when necessary and providing technical pharmacy support regarding pharmaceutical information, medication use (protocols and rational drug use), management of side effects, adherence issues etc.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Ensuring the collection of data for monitoring and surveillance of optimal quantity & quality of medicine use. Supporting activities at service level for effective drug distribution and control, quality prescription (rational drug use), medicines reconciliation, antibiotic stewardship interventions such as restricted use antibiotic review, follow up of pharmaceutical care plans, patient counseling, good dispensing practices and safe medication practices.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Monitoring the procurement process and taking corrective measures when needed, ensuring regular communication with Medical, Logistics, HR and Finance departments regarding Medical Supply and Pharmacy Management. Supporting the Medical Coordinator in order to ensure local medical purchases are made from approved sources, subject to approval of Section Pharmacist</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Being responsible for the good maintenance of all drugs and equipment in the pharmacies and the appropriate storage and management of supply of narcotic and psychotropic medication with respect to national legislation, permitting traceability for these specific products. </span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Facilitating correct stock management and transport/storage procedures, in order to ensure the availability of stock in all projects and to avoid expiries/overstocks and stock-outs. Ensuring that all inventories of drugs and medical devices exist and are updated. In close collaboration with Logistics Department, supervising storage conditions (e.g. humidity, temperature, light exposure, cleanliness, pest and rodents control, stock security, maintenance of cold chain, etc.), classification, organization and inventory, in order to guarantee the quality of the medicines and other medical material and prevent damage, financial losses generated by expired items, deterioration and robbery. Being responsible for follow-up of loans/donations and management of expired medications according to MSF procedures (and national legislation in case of expired drugs)</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Planning and supervising, in close coordination with the HR department, the associated processes (recruitment, training/induction, evaluation, potential detection, development and communication) of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required. In case of integration of medical stock under the supply, this includes providing support to Supply Log in this capacity to ensure the medical stock and pharmacy management according to recommended guidelines/procedures </span></p>
<p class="MsoListBullet" ><span ><span>•<span > </span></span></span><span >Participating in reporting according to MSF guidelines (SitReps, medical statistical reports, etc.) and reporting on drug consumption and medical devices dispensed according to protocols, informing on unusual patterns. </span><span ></span></p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" ><b><u><span lang="EN-GB">REQUIREMENTS</span></u></b><b><span lang="EN-GB">:</span> </b></p>
<p class="MsoNormal" > </p>
<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" width="100%">
<tbody>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Education</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span>Essential: pharmacy degree (or equivalent 4-5 years diploma according to the country of origin of the pharmacist)<span> </span></span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Experience</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span>Essential demonstrated two years’ experience in (hospital) pharmacy management, previous experience with MSF or other NGO’s in developing countries is desirable</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Languages</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoListParagraph" ><span ><span>•<span > </span></span></span><span >Arabic & English essential. </span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Knowledge</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Essential computer literacy (word, excel, internet)</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span>Desirable knowledge of “Isy stock”</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Competencies</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">People Management and Development <b>L2</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Commitment to MSF Principles <b>L2</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Behavioural Flexibility <b>L3</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Results and Quality Orientation <b>L3</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Teamwork and Cooperation <b>L3</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"> </span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" > </p>
<p class="MsoNormal" ><b>WORK LOCATION: </b>Amman - Jordan<b> </b> or Jerusalem depending on selected candidate </p>
<p class="MsoNormal" ><b>CONTRACT: </b>6 Months Fixed-term contract renewable – Full-time </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" >Interested applicants should submit their application in <b>English</b>, containing a <b>Curriculum Vitae (CV)</b>, </p>
<p class="MsoNormal" >no later than <b>Thursday 3 Septemebr 2026</b>, on the <b>Akhtaboot website</b> </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" ><b><i>MSF promotes the inclusion of women and people with disabilities</i></b></p>
<p class="MsoNormal" ><i>Only shortlisted candidates will be contacted via email</i></p>
<p class="MsoNormal" ><b> </b> </p>
<p class="MsoNormal" ><b><u>Notice:</u></b> No monetary transactions, no demands for favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the hiring of a candidate who has benefited from such acts. All such illicit demands may be pursued through the judicial system. </p>
<p class="MsoNormal"><b><span lang="FR">RECRUITMENT NOTICE</span></b></p>
<p class="MsoNormal"><b><span lang="EN-GB">PHAMACY MANAGER</span></b></p>
<p class="MsoNormal"><b><span lang="FR">INTERNAL & EXTERNAL</span></b></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><b><u><span>CONTEXT</span></u></b><u><span> </span></u></p>
<p class="MsoNormal"><u><span><span> </span></span></u></p>
<p class="MsoNormal"><span>Médecins Sans Frontières France is recruiting for its office in Amman a <b>“</b></span><b><span lang="EN-GB">PHAMACY MANAGER</span></b><b><span>” </span></b><span>to support the Palestine Coordination teams of all MSF sections (Belgium, France, Holland, Spain).</span></p>
<p class="MsoNormal"><b> </b></p>
<p class="MsoNormal"><b><u><span>CONTEXT</span></u></b><b><span>: </span></b></p>
<p class="MsoNormal"><span>Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. </span></p>
<p class="MsoNormal"><span> </span></p>
<p class="MsoNormal"><span>Médecins Sans Frontières is seeking a<b> </b></span><b><span lang="EN-GB">PHAMACY MANAGER</span></b><b><span lang="EN-GB"> </span></b><span>in its Office in Amman, Jordan,</span> to support the Palestine Coordination teams of all MSF sections.</p>
<p class="MsoNormal"><b><span> </span></b></p>
<p class="MsoNormal"><b><u><span>MAIN PURPOSE</span></u></b><b><span>: </span></b></p>
<p class="MsoNormal"><span>To support effective operational coordination and quality assurance at field level by facilitating alignment</span></p>
<p class="MsoNormal"><span>among Operational Centers (OCs) and between MSF and WHO (World Health Organization) or other agencies supporting MSF with international procurement. The position contributes to maintaining continuity of supply, optimized stock management, and efficient communication between field operations and coordinators. The position harmonizes the management of pharmacy related issues and serves as MSF interface in front of MoH for major discussions that may involve all OCs.</span></p>
<p class="MsoNormal"><span> </span></p>
<p class="MsoNormal"><span>Pharma focal point and support at field level, for stock coordination among OCs in close collaboration with</span></p>
<p class="MsoNormal"><span>intersectional Supply Coordinator, Medical Coordinators and Mission pharmacy Manager for each OC.</span></p>
<p class="MsoNormal"><b><span> </span></b></p>
<p class="MsoNormal"><b><u><span lang="EN-GB">ACCOUNTABILITIES</span></u></b><b><span lang="EN-GB">:</span></b><span lang="EN-GB"> </span><b><span> </span></b></p>
<p class="MsoListParagraphCxSpFirst"><span><span>·<span> </span></span></span><span>Being the pharmacy focal point and contact for all the topics related to WHO or any other external partner concerning international medical supply in close collaboration with the mission intersectional supply, pharmacy, and medical coordination.</span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span> </span></span></span><span>Coordinating stock management between Operational Centers (OCs) to ensure optimal availability, redistribution, and visibility of supplies across OCs, while streamlining intersectional international requests through WHO and other partners.</span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span> </span></span></span><span><span> </span>Coordinating between Operational Centers on the needs in accordance with their stock level and FMC to ensure a rational and proportional distribution between OCs of the quantity received through WHO or any other partner supporting MSF in international procurement, in case the quantities received are not the ones requested.</span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span> </span></span></span><span>Coordinating between Operational Centers to standardize the ordering process by defining the different parameters and creating an order file to compile and forecast the total needs, for WHO orders and for local purchase in Jerusalem or others.</span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span> </span></span></span><span>Facilitating communication and information flow between different OC’s pharmacy teams to ensure adherence to procedures, standards, and shared tools.</span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span> </span></span></span><span>Collaborate with intersectional supply to establish chronograms for WHO and local purchase ordering process and follow up.</span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span> </span></span></span><span>Ensuring that all sections implement the same ordering tools for requesting items through partners supporting international procurement for MSF and follow their correct completion.</span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span> </span></span></span><span>Ensuring consolidated reception feedback with the supply team to update order tracking and financial follow-up.</span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span> </span></span></span><span>Coordinating regular meetings with the Pharmacists / Medical coordinators / Supply coordinators, where information concerning international supply through partners is exchanged and problems shared to find common solutions.</span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span> </span></span></span><span>Ensuring the correct follow-up of the pipeline and backorders with the support of the intersectional supply team and WHO or any other partner supporting international procurement for MSF.</span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span> </span></span></span><span>Developing an intersectional medical standard list for WHO orders to cover all the OC’s needs of the medical</span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span> </span></span></span><span>activities in Gaza by standardizing and merging the codes between MSF and WHO and finding and proposing</span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span> </span></span></span><span>the most suitable alternatives if needed.</span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span> </span></span></span><span>Upon receipt of WHO order, check the reception against the request to ensure proper validation for any replacement items or changes.</span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span> </span></span></span><span>Ensuring a proper reporting system for the different pharmacy coordinators/mission pharmacy managers and medical coordinators to have the common validation before proceeding with any new implementation, order or split of stock after receiving it in Gaza.</span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span> </span></span></span><span>Coordinate between sections to have a harmonized management system of pharma related topics inside Gaza (narcotics, shelf-life extension, expired destruction, etc.)</span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span> </span></span></span><span>Oversees donations requests from partners in Gaza to facilitate rational support according to each OC’s stock and expiration dates.</span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span> </span></span></span><span>Represent MSF in front of MoH for discussion/negotiations of agreements/policies/standards of general interests.</span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span> </span></span></span><span>Harmonize exceptional validations to rationalize efforts.</span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span> </span></span></span><span>Oversees stocks to facilitate rational consumption avoiding ruptures and waste. Sections will report overstock and sleeping stock to this position to facilitate this process.</span></p>
<p class="MsoListParagraphCxSpLast"><span><span>·<span> </span></span></span><span>Maintains all teams well informed of achievements, processes, negotiations ongoing.</span></p>
<p class="MsoNormal"><b><u><span lang="EN-GB"><span> </span></span></u></b></p>
<p class="MsoNormal"><b><u><span lang="EN-GB">REQUIREMENTS</span></u></b><b><span lang="EN-GB">:</span></b><b><span> </span></b></p>
<p class="MsoNormal"><span> </span></p>
<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" width="100%">
<tbody>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal"><b><span lang="EN-GB">Education</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet"><span><span>•<span> </span></span></span><span>Bachelor degree in </span><span>Pharmacy </span><span>is essential</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal"><b><span lang="EN-GB">Experience</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet"><span><span>•<span> </span></span></span><span>Essential: demonstrated minimum 3 years professional experience, including 2 years minimum in humanitarian settings with MSF or another international organization In a pharmacy position</span></p>
<p class="MsoListParagraph"><span><span>•<span> </span></span></span><span>Desirable experience in </span></p>
<p class="MsoListParagraph"><span><span>-<span> </span></span></span><span>Pharmaceutical </span>quality assurance</p>
<p class="MsoListParagraph"><span><span>-<span> </span></span></span><span>Working directly with pharmaceutical</span> manufacturing <span>processes</span></p>
<p class="MsoListParagraph"><span><span>-<span> </span></span></span><span>Implementing or monitoring Good Manufacturing Practices</span></p>
<p class="MsoNormal"> </p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal"><b><span lang="EN-GB">Languages</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet"><span><span>•<span> </span></span></span><span>Fluency in English and Arabic</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal"><b><span lang="EN-GB">Knowledge</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoListParagraph"><span><span>•<span> </span></span></span><span>Advanced Excel proficiency, including a strong command of VLOOKUP</span></p>
<p class="MsoListBullet"><span><span>•<span> </span></span></span><span>Demonstrated ability to coordinate and collaborate with diverse groups of internal</span></p>
<p class="MsoListBullet"><span lang="FR-CH">Stakeholders</span></p>
<p class="MsoListBullet"><span><span>•<span> </span></span></span><span>Demonstrated ability to liaise with external stakeholders (e.g.: MOH, NDRA, procurement agencies, etc.)</span></p>
<p class="MsoListBullet"><span><span>•<span> </span></span></span><span>Excellent writing and communications skills at influencing level</span></p>
<p class="MsoListBullet"><span><span>•<span> </span></span></span><span>Good analytical and problem-solving skills with attention to detail</span></p>
<p class="MsoListBullet"><span><span>•<span> </span></span></span><span><span> </span>Skilled in coaching, training and supporting pharmacists/medical supply personnel</span></p>
<p class="MsoListBullet"><span><span>•<span> </span></span></span><span>Strategic Vision - Leadership - Planning - Teamwork and Cooperation</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal"><b><span lang="EN-GB"> </span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet"><span> </span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span> </span></p>
<p class="MsoNormal"><b><span>WORK LOCATION: </span></b><span>Amman - Jordan<b> </b> </span></p>
<p class="MsoNormal"><b><span>CONTRACT: Fixed Term (6 months renewable, including a probation period)</span></b></p>
<p class="MsoNormal"><span> </span></p>
<p class="MsoNormal"><span> </span></p>
<p class="MsoNormal"><span>Interested applicants must <b>(1)</b> submit their application in <b>English</b>, containing a <b>Curriculum Vitae (CV) </b>and<b> a copy of their bachelor’s in pharmacy</b>, and<b> (2) provide details about their profile through this link [https://tally.so/r/aOO0Ry]. </b>Please submit your application no later than<b> 6 November 2026 </b></span></p>
<p class="MsoNormal"><span> </span></p>
<p class="MsoNormal"><span> </span></p>
<p class="MsoNormal"><b><i><span>MSF promotes the inclusion of women and people with disabilities</span></i></b></p>
<p class="MsoNormal"><i><span>Only shortlisted candidates will be contacted via email</span></i></p>
<p class="MsoNormal"><b><span> </span></b><span> </span></p>
<p class="MsoNormal"><span> </span></p>
<p class="MsoNormal"><b><u><span>Notice:</span></u></b><span> No monetary transactions, no demands for favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the hiring of a candidate who has benefited from such acts. All such illicit demands may be pursued through the judicial system</span>. </p>
<p><strong>Starting position: 15/10/2026<br>
<br>
Duration : Fixe-term Contract (12 Month Duration)<br>
<br>
Rate of activity : 100%<br>
<br>
Place of work : MENA Regional Office - Amman, Jordan</strong><br>
<br>
<br>
<strong> Deadline for applications:</strong> Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.<br>
<br>
Terre des hommes (Tdh) :<br>
<br>
The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p>
<p><strong>Context :</strong><br>
<br>
Terre des hommes Lausanne (Tdh), founded in 1960, is Switzerland's largest children's rights organisation. Tdh is dedicated to making meaningful and lasting changes in the lives of children and young people, especially those who are most at risk. Tdh is active in some thirty countries, in humanitarian and development contexts. In the Middle East (MENA), Tdh intervenes directly in 7 countries (Afghanistan, Egypt, Iraq, Jordan, Lebanon, Palestine and Syria).<br>
<br>
<strong>Main responsibilities:</strong><br>
<br>
Under the direct supervision of the Regional Finance Coordinator, the Regional Finance Officer provides technical support to the financial management of the region (regional office and country offices). He/she supports budget monitoring, in particular the optimization of the region's budgets, leads coordination between countries and the region, and actively participates in the preparation and annual review of budgets. He/she contributes to the management and consolidation of multi-country or regional financing, particularly when the region is the lead partner. He/she ensures the proper application of internal and donor procedures and the quality and reliability of financial reports<br>
<br>
<strong>Specific responsibilities:</strong><br>
<br>
<strong>Support to the management of the region</strong></p>
<p><strong>Regional Office Financial Management Support</strong></p>
<p>· Manage the regional office accounting and control of the analytical allocations</p>
<p>· Preparation of the monthly budget monitoring (FMT cycle) and contribute to the financial balance of the regional office, including providing analysis and feedback support to the regional management team</p>
<p>· Conduct meetings with budget holders to review project budgets, analytical allocations and financial situation when the regional office is lead.</p>
<p>· Organize the monthly coordination between the country CAFs and the region (communication of allocations from the country offices hosting the regionals, sharing of the list of expenses, communication of good practices)</p>
<p>· Participate in the development of donor budgets when the regional office is the lead or during multi-country proposals</p>
<p>· Preparation of the annual regional budget as well as periodic budget revisions</p>
<p>· Preparing financial reports of the budgets for the regional office is led in accordance with the donor reporting schedule and sending them for validation to RC Finance, identify and report financial risks to Finance RC</p>
<p>· Communicate with the Regional Logistics Officer the configuration of country contracts including regional costs</p>
<p>· Follow up with the Regional Logistics manager on purchase requests, payments and monitoring of regional expenses</p>
<p>· Follow with the regional HR department for the monthly payroll and legal deductions payments.</p>
<p>· Ensuring the confidentiality of financial information</p>
<p><strong>Support to the management of the country offices delegated by the Regional FC</strong></p>
<p><strong>Regional Financial Monitoring</strong></p>
<p>· Ensure the control of the analytical allocations of the monthly accounting of the country offices</p>
<p>· Monthly control and analysis of the country offices' budget monitoring (FMT cycle) include monitoring burn rates, ensuring alignment with project implementation timelines and budget performance, the control of their monthly cash request, and identifying financial risks, trends, variances and provide recommendations to the Regional Finance Coordinator.</p>
<p>· Track corrections of donor payments in CRM by country offices.</p>
<p>· Contribute to the regional financial data consolidation and preparation of financial dashboards with analysis for regional management.</p>
<p>________________________________________</p>
<p><strong>Budgeting and Financial Planning</strong></p>
<p>· Support Country Offices in annual budgeting, periodic reviews and project budget development.</p>
<p>· Participate in the control of budgets for new funding requests and potential amendments from country offices according to the validation thresholds in place before submission to the RC Finance for validation</p>
<p>· Assist in budget revisions, realignments, and donor budget modifications.</p>
<p>· Review proposed budgets to ensure consistency with donor guidelines and organizational policies.</p>
<p>· Contribute to regional financial planning and forecasting.</p>
<p>________________________________________</p>
<p><strong>Donor Financial Compliance</strong></p>
<p>· Ensure compliance with donor regulations and grant agreements.</p>
<p>· Monitor country office financial reports according to the validation thresholds in place, in accordance with the donor reporting schedule and send them for validation by the Finance RC</p>
<p>· Support Country Offices in the preparation of donor financial reports.</p>
<p>· Review financial reports before submission to ensure accuracy and compliance.</p>
<p>· Provide guidance on eligible costs, budget utilization, and financial documentation requirements.</p>
<p>________________________________________</p>
<p><strong>Financial Systems and Tools</strong></p>
<p>· Ensure Country Offices maintain updated financial monitoring tools and accounting records.</p>
<p>· Support the improvement and harmonization of regional financial management tools and templates.</p>
<p>· Assist with troubleshooting financial system issues and liaise with relevant departments when needed.</p>
<p>· Promote best practices in financial data management.</p>
<p>________________________________________</p>
<p><strong>Internal Controls and Risk Management</strong></p>
<p>· Support the implementation of internal financial controls, Risk and Capacity Assessments across Country Offices.</p>
<p>· Monitor compliance with organizational finance policies and procedures.</p>
<p>· Identify financial risks and propose mitigation measures.</p>
<p>· Contribute to internal audits, donor audits, and follow-up on audit recommendations.</p>
<p>________________________________________</p>
<p><strong>Capacity Building and Technical Support</strong></p>
<p>· Provide technical support to Country Finance teams on financial management issues.</p>
<p>· Deliver guidance on donor regulations, financial reporting, and budget management.</p>
<p>· Contribute to the strengthening of Country Office finance staff through training and coaching.</p>
<p>________________________________________</p>
<p><strong>Coordination and Communication</strong></p>
<p>· Maintain regular communication with Country Office Finance teams, including regular meetings.</p>
<p>· Contribute to regional finance meetings and financial decision-making.</p>
<p>· Support cross-department coordination with Programs, HR, and Operations teams.</p>
<p>Perform other duties related to the position as required and prioritized by hierarchy</p>
<p><br>
<br>
<strong>**The full Job Description will be shared with shortlisted candidates.**<br>
<br>
<br>
Education :</strong> University degree or equivalent business school in Finance and/or Management Control<br>
<br>
<strong>Experience / Skills :</strong><br>
<br>
Minimum 3 years of professional experience in a similar role</p>
<p><strong>Skills:</strong></p>
<p>· Manage your time and priorities, meet deadlines and be punctual.</p>
<p>· Communicate in a clear, concise and respectful manner.</p>
<p>· Respond in an elaborate and constructive manner to your interlocutors.</p>
<p>· Ability to manage stress and emotions, ability to work under pressure</p>
<p>· Ability to work in a multicultural environment and team spirit</p>
<p>· Provide advice in their area of specialization in a spirit of partnership.</p>
<p>· Know and respect the rules and processes of the various areas related to your activity.</p>
<p>· Contribute to the development of tools and methods useful to the activities of his/her sector.</p>
<p>· Excellent knowledge of financial procedures, auditing and general accounting requirements</p>
<p>· Knowledge of the functioning of major humanitarian donors and their financial and administrative requirements is desirable.</p>
<p>· Ability to evaluate, analyze, improve/propose improvements in procedures/tools.<br>
<br>
<strong>Languages :</strong><br>
<br>
English - Arabic<br>
<br>
<strong>IT knowledge :</strong><br>
<br>
Proficiency in computer tools, including an advanced level of Excel,</p>
<p>Knowledge of SAGA is a plus</p>
<p><strong>Tdh General Code of Conduct and Ethical Policies</strong> :</p>
<ul>
<li>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</li>
</ul>
<ul>
<li>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</li>
</ul>
<ul>
<li>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</li>
</ul>
<ul>
<li>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</li>
</ul>
<ul>
<li>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</li>
</ul>
<p><strong>Procedure:</strong><br>
<br>
Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br>
<br>
<strong>References :</strong><br>
<br>
Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>
<p>SRD Center is seeking a highly qualified Lead Migration Governance Expert / Lead Author for an anticipated international consultancy assignment focused on migration governance, Africa Europe cooperation, policy dialogue, and preparation of a high-level strategic knowledge product. The assignment will examine the evolution of a major intergovernmental migration dialogue over approximately twenty years, including its institutional development, thematic contributions, achievements, lessons learned, added value, and future strategic relevance. The Lead Expert will be responsible for directing the analytical work, conducting and synthesising desk research, contributing to senior-level stakeholder consultations, and leading the drafting, review and finalisation of a flagship strategic publication. The assignment will address key migration-governance themes including migrant smuggling and trafficking in human beings, return and reintegration, legal migration and mobility, international protection, diaspora engagement and development, and wider geopolitical, demographic, economic, environmental and policy trends affecting migration cooperation. The position is fully remote and will require close coordination with other senior experts, researchers and institutional stakeholders in Europe and Africa.</p><p>Tasks</p><p>The Lead Expert / Lead Author will:</p><ul><li>Lead the overall substantive and analytical work of the assignment.</li><li>Conduct a strategic analysis of the evolution, achievements, institutional milestones and added value of an intergovernmental migration dialogue.</li><li>Review and analyse relevant policy documents, ministerial declarations, action plans, programme documents, institutional reports, academic research and other relevant literature.</li><li>Analyse major developments in migration governance and Africa Europe migration cooperation.</li><li>Provide analytical insights across key thematic areas, including:<ul><li>migrant smuggling and trafficking in human beings;</li><li>return and reintegration;</li><li>legal migration and mobility;</li><li>international protection;</li><li>diaspora engagement and development.</li></ul></li><li>Analyse geopolitical, demographic, economic, environmental and policy trends influencing migration governance.</li><li>Develop the analytical framework and structure for the strategic publication.</li><li>Prepare questions and analytical themes for consultations with selected partner countries and senior stakeholders.</li><li>Lead or co-lead remote interviews and consultations with national authorities and other relevant stakeholders.</li><li>Analyse and synthesise stakeholder perspectives and integrate them with findings from the desk review.</li><li>Prepare analytical and forward-looking sections of the publication.</li><li>Identify relevant good and promising practices and lessons learned.</li><li>Develop strategic and forward-looking reflections while avoiding overly prescriptive recommendations.</li><li>Ensure consistency and coherence across thematic sections and analytical contributions.</li><li>Coordinate closely with other senior experts, researchers and reviewers.</li><li>Integrate comments received during technical and peer-review processes.</li><li>Review and validate the consolidated publication, ensuring analytical depth, factual accuracy, strategic relevance and clarity.</li><li>Support preparation of key findings and analytical messages for a short presentation, if required.</li><li>Ensure that all outputs meet high standards of professional policy writing and technical documentation.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Candidates should have:</p><ul><li>An advanced university degree in migration studies, international relations, political science, public policy, international development or another closely related field. Equivalent extensive professional experience may also be considered.</li><li>At least 10 years of demonstrated professional experience in migration governance, preferably at international and/or regional level.</li><li>Strong knowledge of Africa Europe migration relations and migration policy frameworks.</li><li>Solid knowledge of relevant European migration policy frameworks, including contemporary EU migration and asylum policies.</li><li>Familiarity with strategic frameworks governing Africa Europe migration cooperation.</li><li>Demonstrated knowledge of intergovernmental and State-driven migration dialogues, including their institutional structures, working methods, ministerial processes, declarations and action plans.</li><li>Previous experience with regional migration dialogues such as the Rabat Process, Khartoum Process or comparable intergovernmental migration initiatives is highly desirable.</li><li>Knowledge and professional experience relating to West Africa is a strong advantage.</li><li>Demonstrated experience analysing migration issues across both African and European contexts.</li><li>Strong analytical and strategic-thinking skills, including the ability to interpret migration trends and institutional developments over time.</li><li>A strong record of authoring or co-authoring high-quality analytical, policy, strategic or flagship publications.</li><li>Proven experience drafting, reviewing and editing complex policy-oriented knowledge products.</li><li>Demonstrated experience working with governments, international organisations, regional institutions and other stakeholders in Europe and Africa.</li><li>Experience designing and conducting senior-level stakeholder consultations, interviews or policy dialogues involving multiple countries.</li><li>Strong qualitative research skills.</li><li>Excellent writing, synthesis and policy-communication skills.</li><li>Ability to transform large volumes of evidence into concise, coherent and strategically relevant analysis.</li><li>Fluency in both English and French is mandatory, including excellent professional writing skills.</li><li>Knowledge of additional languages relevant to Africa Europe migration cooperation is an asset.</li><li>Ability to work independently, remotely and within tight deadlines.</li><li>Availability during the anticipated implementation period from late August through December 2026.</li></ul>
<p> </p>
<table align="left" border="1" cellpadding="0" cellspacing="0" width="619">
<tbody>
<tr>
<td >
<p><strong>Job Title</strong></p>
</td>
<td colspan="3" >
<p><strong>OCWP Coordinator</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Grade</strong></p>
</td>
<td >
<p><strong>G7 – Step 1</strong></p>
</td>
<td >
<p><strong>Salary</strong></p>
</td>
<td >
<p><strong>1520 JOD</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Department</strong></p>
</td>
<td colspan="3" >
<p><strong>Programs</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Reports to</strong></p>
</td>
<td colspan="3" >
<p><strong>Head of Programmes</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Location</strong></p>
</td>
<td colspan="3" >
<p><strong>Amman</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Staff reporting to this post: </strong></p>
</td>
<td colspan="3" >
<p><strong>OCW Officers </strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>Islamic Relief Jordan</strong><br>
Islamic Relief Jordan is a country branch of Islamic Relief Worldwide. Islamic Relief Worldwide is an internationally recognized charity, looking back on nearly 40 years of experience in humanitarian and developmental aid. It was founded in 1984 in Birmingham, UK, in response to the devastating famine in the Horn of Africa. Since then, Islamic Relief has grown into a charity that is active worldwide, putting development projects, emergency aid, and rebuilding projects into action in over 28 countries around the world.</p>
<p>Islamic Relief Jordan (IRJ) began its operations in 1997 with orphan’s sponsorship, sponsoring hundreds of orphans living in Jordan. IRJ extended its programs to seasonal projects with Ramadan and Qurbani distributions and In-Kind donations. IRJ has established strong partnership with international non-governmental organization and local one’s strengthening the overall response to the Syria crisis. At the onset of Syria humanitarian crisis in late 2011, IRJ provided emergency response to those affected by violence in Syria and has since then scaled up its capacity and operations with number of 70 staff across the country.</p>
<p><strong>Our values and commitment to safeguarding:</strong></p>
<p>Islamic Relief Jordan is fully committed to preventing, detecting, and responding to all forms of misconduct in the workplace, including but not limited to—sexual harassment, exploitation and abuse, breaches of integrity, and financial misconduct. The organization is equally committed to safeguarding and promoting the rights and welfare of children, young people, adults, and rights-holders engaged through its programs and activities.</p>
<p>All staff, volunteers, and contractors are required to fully comply with Islamic Relief Jordan’s Code of Conduct. Compliance is a fundamental condition for continued employment or engagement with the organization. Islamic Relief Jordan places the highest priority on recruiting and retaining individuals who demonstrate practical adherence to the organization’s core values: <strong>Sincerity, Excellence, Compassion, Social Justice, and Custodianship</strong>.</p>
<p>The post holder is required to complete the appropriate level of mandatory safeguarding training and is fully responsible for understanding, implementing, and adhering to all relevant organizational safeguarding policies and procedures.</p>
<p>Islamic Relief Jordan is an equal opportunity employer committed to maintaining a diverse, inclusive, and respectful working environment. All qualified applicants are considered based on merit, without discrimination on the basis of age, gender, disability, ethnicity, nationality, or any other status.</p>
<p>All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. Islamic Relief Jordan also participates in the Inter-Agency Misconduct Disclosure Scheme.</p>
<p><strong>Job purpose:</strong></p>
<ul>
<li>The Orphan and Child Welfare (OCW) Coordinator is responsible for leading and managing the IRJ OCW programme to meet IRW Global OSP objectives: To support the wellbeing of sponsored children of all ages and abilities and their families, by financing and supporting programmes to give them access to education, health, nutrition, protection, and shelter, as well as sustainable livelihoods for their families. The programme should enhance the overall quality of life and well-being of sponsored families and their children.</li>
</ul>
<p><strong>Technical Level </strong><strong>(Only key points to be mentioned rather than activities) </strong></p>
<ul>
<li>Implementation of programme activities as per IRW OSP Manual and OCW Policy, within budget and scope.</li>
<li>Design and implement IRJ strategy to implementation of global programme that includes a holistic approach to the well-being of children in Jordan.</li>
<li>Ensuring that the OCWP in Jordan is implemented in line with IRW CP, Safeguarding and Complaints and Feedback Mechanism Policies, including assessing compliance and taking appropriate measures.</li>
<li>Establishing and maintaining referral channels for the OSP that are disseminated to families in Jordan in collaboration with technical colleagues (health, education, livelihoods, safeguarding, CP etc.)</li>
<li>In line with IRJ business plan and in coordination with HoP, lead on identifying complementary-to-OSP interventions that support the achievement of OSP objectives, and draft project proposals and CNs to secure funding.</li>
<li>Support advocacy interventions which aim to ensure women and children are more aware about their social and economic entitlements and able to live in an environment in which their rights are protected.</li>
</ul>
<p><strong>Operational Level </strong>(Only key points to be mentioned rather than activities.</p>
<ul>
<li>Ensure strong relationships and coordination with other IRJ, IRW and IR Partner departments to implement and further the objectives of the programme.</li>
<li>Line management of OCW Officers and supporting their development in managing their respective Assistants.</li>
<li>Building and maintaining relationships with relevant external stakeholders, including government and local NGOs and CBOs.</li>
<li>Strategically drive growth of IRJ sponsorship programming, including through new innovative measures.</li>
<li>Build and maintain a strong, productive and healthy team environment.</li>
<li>Ensure implementation of programme on-budget.</li>
</ul>
<p><strong>KEYACCOUNTABILITIES </strong><strong>(</strong>The following are the main responsibilities that the role holder will be accountable for: )</p>
<p>Technical (Elaborate the technical key results areas in detail).</p>
<ul>
<li>Design and implement effective monitoring system programme activities as per IRW OSP Manual and OCW Policy, within budget and scope.</li>
<li>Design annual ODS budgets to meet department needs, and monitor spending and implementation to ensure on-budget delivery, highlighting potential under/over-spends timely and acting accordingly.</li>
<li>Design and implement annual plans that aim to further grow and develop the OSP. Plans should be aligned to IRW global objectives and reflective of country context.</li>
<li>Responsible for development of efficient referral mechanism by bridging the gap between sponsored families / communities and service providers. </li>
<li>Proactively identify and secure opportunities for interventions to complement the OSP through avenues, including through issuing assessments and analysing Al Yateem data.</li>
<li>Closely work with HoP in designing, drafting concept notes, project proposal and budgets for complementary-to-OSP interventions.</li>
<li>Ensure timely disbursement, monitoring and reporting of 1-2-1 Sponsorship Cash Assistance.</li>
<li>Develop and deliver progress reports, proposals, documentation and presentations to various audiences.</li>
<li>Actively monitor and address risks to the OSP.</li>
<li>Operational (Elaborate the operational key results areas in detail).</li>
<li>Ensure effective and complaint management of the IR USA funded Complementary Funds Project</li>
<li>Design, implement and lead on capacity building plans and initiatives for the OCWP team</li>
<li>Embed practices within OCWP to ensure awareness amongst targeted HHs of safeguarding, CP and complaints and feedback policies.</li>
<li>Implement initiatives that raise awareness amongst groups on child and women’s rights and protection issues.</li>
<li>Lead on planning and execution of IR Partner visits to project areas.</li>
<li>Design internal and external referral mechanism to support access of families to services to meet varying needs.</li>
<li>Ensure staff have adequate understanding of child protection and safeguarding, and program activities are delivered to highest CP and safeguarding standards, including through training of staff.</li>
<li>To represent IRJ in meetings with government and other NGOs whenever needed.</li>
<li>Close coordination and building of relationships with other IRJ departments to ensure quality and timely delivery of programme.</li>
<li>Ensure accurate and complaint record-keeping is in place, in coordination with MEAL and Complaints Focal Point.</li>
<li>Embed IR zero tolerance policy towards bribery and corruption throughout the programme</li>
<li>In depth understanding of IR values and their demonstration in the field while working with communities.</li>
<li>Ensure focus on marginalised groups and adaptation of intervention as appropriate to meet their needs.</li>
<li>Participation and facilitation in implementation of IR seasonal programmes, emergency response and other interventions that are not implemented by OSP, but target sponsored orphans and their families, as and when required.</li>
</ul>
<p><strong>PERSON SPECIFICATION</strong></p>
<p>It is essential that the post holder shows a good understanding and sympathy with Islamic values and principles as well as commitment to Islamic Relief Worldwide vision, mission and core values.</p>
<p><strong>Education:</strong></p>
<p>Bachelor’s or Master’s Degree preferably in Social Sciences</p>
<p> </p>
<p><strong>Experience:</strong></p>
<ul>
<li>5 years’ Minimum experience of similar role in an NGO</li>
<li>Proven experience in monitoring and evaluation of programmes</li>
<li>Demonstrable team management skills, and able to create a productive team environment.</li>
<li>Ability to analyse difficult and complex situations and develop solutions to address these.</li>
<li>Demonstratable ability to effectively develop project plans and budgets and ensure timely delivery of results.</li>
</ul>
<p> </p>
<p><strong>Computer Skills:</strong></p>
<p>MS Office, Outlook, Enterprise Resource Planning (ERP) systems familiarity</p>
<p> </p>
<p> </p>
<p><strong>Key Personal Qualities:</strong></p>
<ul>
<li>Strong emotional intelligence and resilience, and able to maintain self-control in difficult situations.</li>
<li>Strong leadership and decision-making skills</li>
<li>Good communication skills in Arabic as well as English language which delivers information with clarity in a wide range of situations.</li>
<li>Has a positive nature and able to overcome issues that create hindrance in achievement of entrusted goals /objectives.</li>
<li>Has a learning attitude and a continuous improvement philosophy.</li>
<li>Strong diplomatic and conflict resolution skills.</li>
<li>Innovative and strategic approaches to work.</li>
<li>Excellent organizational and problem-solving skills.</li>
</ul>
<p> </p>
<p><strong>Value Added Skills</strong> (Please mention training / skills which can add value if the candidate is already equipped with):</p>
<ul>
<li>Experience in implementing CP and safeguarding activities</li>
<li>Knowledge on child and women rights issues</li>
<li>Experience in implementation of distributions and cash programming activities</li>
<li>Networking, relationship-building and influencing skills</li>
</ul>
<p> </p>
<p><strong>Languages:</strong></p>
<ul>
<li>Very good in spoken and written English.</li>
<li>Fluency in spoken and written Arabic</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
<p>Starting position: 15/10/2026<br>
<br>
Duration : Fixed-term Contract (12 Month Duration)<br>
<br>
Rate of activity : 100%<br>
<br>
Place of work : MENA Regional Office - Amman, Jordan<br>
<br>
Deadline for applications: Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.</p>
<p>Context :<br>
<br>
Terre des hommes Lausanne (Tdh), Switzerland’s largest children’s rights organization, maintains a strong presence across the Middle East and North Africa region. We operate in seven countries: Jordan, Egypt, Afghanistan, Lebanon, Syria, Iraq, and Palestine, with our regional office based in Amman.</p>
<p>The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p>
<p>Mission:</p>
<p>The Regional Senior HR Officer supports the MENA Regional HR Coordinator and serves as the primary focal point for the management of human resources processes for the Regional Office national workforce. This includes recruitment, onboarding, payroll coordination, medical insurance administration, contract management, attendance and leave management, learning and development, performance management, employee relations, compliance, and employee exit processes.</p>
<p>The position also supports the administration of the Regional Office international workforce, including deployments, accommodation arrangements, medical checks, arrivals and departures, and other HR-related contractual and administrative processes.</p>
<p>The Regional Senior HR Officer coordinates with relevant external stakeholders, ministries, and authorities to ensure compliance with labor regulations and the effective management of work permits, residency requirements, social security, income tax, and other statutory obligations.</p>
<p>In addition, the position manages HR-related administrative processes, including consultancy and service contracts under HR management, workshops, per diem administration, and other operational requirements.</p>
<p>The Regional Senior HR Officer provides operational HR support to the MENA portfolio upon request of the Regional HR Coordinator, contributing to the implementation of HR tools and systems, emergency HR support, staff training initiatives, and other regional HR priorities.<br>
<br>
Main responsibilities:</p>
<p><br>
National Regional Staff HR Management</p>
<p>· Manage end-to-end HR processes for Regional Office national staff including recruitment, onboarding, contract issuance, amendments, renewals, and terminations.</p>
<p>· Ensure accurate payroll inputs, monthly attendance, leave tracking, and coordination with finance for salary processing.</p>
<p>· Administer employee benefits including medical insurance enrollment, updates, and claims follow-up.</p>
<p>· Maintain up-to-date personnel files, HR database records, and ensure documentation is audit-ready.</p>
<p>· Follow up on performance management processes including probation reviews, annual appraisals, and performance improvement actions.</p>
<p>· Support learning and development activities including training coordination and capacity-building initiatives.</p>
<p>· Handle employee relations matters including queries, grievances, and disciplinary follow-up in coordination with the Regional HR Coordinator.</p>
<p>International Regional Staff Administrative Support</p>
<p>· Support HR administrative processes for expatriate staff including deployment, onboarding, relocation, and offboarding.</p>
<p>· Coordinate accommodation arrangements, travel logistics, and arrival/departure administrative requirements.</p>
<p>· Follow up on medical checks and related documentation for international staff.</p>
<p>· Support contract administration, including renewals and amendments.</p>
<p>· Ensure proper documentation and tracking of international staff movements, leave balances and assignments.</p>
<p>Stakeholder Management (Internal & External)</p>
<p>· Liaise with ministries, social security institutions, tax authorities, and other government bodies on HR-related matters.</p>
<p>· Ensure compliance with work permits, residency permits, and legal employment requirements for national and international staff.</p>
<p>· Coordinate with external service providers such as insurance companies, medical providers, and travel agencies.</p>
<p>· Serve as HR focal point for internal departments including finance, logistics, and programs on HR-related administrative matters.</p>
<p>· Maintain professional communication and timely follow-up with all stakeholders to ensure smooth HR operations.</p>
<p>· Liaise with HQ on global HR tools and initiatives relevant to the Regional Office, ensuring proper implementation, alignment, and timely follow-up on requirements.</p>
<p>Regional HR Support</p>
<p>· Provide HR operational support to country offices within the MENA portfolio upon request from the Regional HR Coordinator.</p>
<p>· Support implementation of HR tools, templates, systems, and standard procedures across the region.</p>
<p>· Assist in emergency HR responses including rapid recruitment, deployments, and HR coordination during crises.</p>
<p>· Contribute to HR projects, policy rollouts, and organizational change initiatives at regional level.</p>
<p>· Support capacity building for country HR focal points through guidance, coaching, and technical advice.</p>
<p>HR Reporting & Analytics</p>
<p>· Prepare regular HR reports including staffing updates, turnover, recruitment status, leave balances, and contract tracking.</p>
<p>· Maintain and update HR dashboards and trackers for regional office.</p>
<p>· Provide ad-hoc HR data and analysis to support decision-making by the Regional HR Coordinator and management.</p>
<p>· Ensure accuracy and consistency of HR data across all systems and reports.</p>
<p> </p>
<p>Compliance & Regulatory Management</p>
<p>· Ensure adherence to local labor laws, organizational HR policies, and donor requirements.</p>
<p>· Support internal and external HR audits by ensuring proper documentation and record-keeping.</p>
<p>· Monitor compliance with contractual obligations, probation requirements, and HR procedures.</p>
<p>· Follow up on statutory obligations including social security, income tax, and legal reporting requirements.</p>
<p>· Identify HR compliance risks and escalate issues to the Regional HR Coordinator when necessary.</p>
<p> </p>
<p>HR Administration Support</p>
<p>· Manage HR-related administrative tasks including preparation and processing of HR correspondence, letters, and certificates.</p>
<p>· Support organization of workshops, trainings, and staff events, including visa and per diem processing.</p>
<p>· Coordinate procurement and administrative follow-up for HR-related needs such as training materials, consultants, and service contracts.</p>
<p>· Ensure proper filing, archiving, and documentation of HR and administrative records in line with audit requirements.</p>
<p>· Support office-level administrative coordination related to HR processes and staff welfare activities.</p>
<p>· Follow up on HR-related payments and administrative claims in coordination with finance and other relevant departments.<br>
<br>
Required skills and competencies:<br>
<br>
Interpersonal Skills</p>
<p>· ability to work with a diverse team and adjust work schedules as necessary to meet work objectives and priorities in a professional manner.</p>
<p>· High attention to details, organized, and ability to prioritize workload.</p>
<p>· Strong verbal and written communication skills and ability to communicate HR policies and procedures clearly to diverse audiences.</p>
<p>· Maintains confidentiality when handling sensitive employee information, and demonstrates sound judgment, discretion, and ethical behavior.</p>
<p>· ability to establish and maintain positive working relationships with employees, managers, HQ teams, government authorities, and external service providers.</p>
<p>Organizational Skills</p>
<p>· Strong organizational and coordination skills, with the ability to manage multiple HR processes</p>
<p>· Ability to manage HR data, maintain trackers, and produce accurate reports.</p>
<p>· Follows through on actions and monitors progress until completion.</p>
<p>· Conflict resolution skills<br>
<br>
**The full Job Description will be shared with shortlisted candidates.**<br>
<br>
Profile :<br>
<br>
Education :</p>
<ul>
<li>
<p>Bachelor’s degree in business administration, HR Management, Law, Social sciences, or a related field is required.</p>
</li>
</ul>
<p>Training/Qualifications</p>
<ul>
<li>
<p>Additional certifications in Human Resources (e.g., SHRM) are considered a strong asset.</p>
</li>
<li>
<p>Proven training in Labor Law and Employment Regulations, Employee Relations and Conflict Management, HR Information Systems (HRIS) or any other relevant HR trainings is highly desirable.</p>
</li>
<li>
<p>Familiarity with humanitarian standards, PSEAH (Prevention of Sexual Exploitation, Abuse and Harassment), Code of Conduct, Duty of Care and Staff Wellbeing is essential.</p>
</li>
<li>
<p>Experience / Skills :<br>
Minimum of 4–6 years of relevant experience in Human Resources similar role, preferably within humanitarian or development organizations.</p>
</li>
<li>
<p>Minimum 4 years of experience in an NGO/International Institution in a similar position (preferred).</p>
</li>
<li>
<p>Proficiency in managing payroll, leave management, national labor laws, and all relevant national HR processes and the full HR cycle.</p>
</li>
<li>
<p>Prior involvement in remote coordination or support to field missions is highly desirable.<br>
<br>
Languages :<br>
Native Arabic speaker with excellent command of English (spoken and written).<br>
<br>
IT knowledge :<br>
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using digital tools for inventory, procurement, and reporting.Experience with ERP is an asset.<br>
<br>
Salary :<br>
Following Tdh salary scale in Jordan</p>
</li>
</ul>
<p>Tdh General Code of Conduct and Ethical Policies :</p>
<ul>
<li>
<p>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</p>
</li>
<li>
<p>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</p>
</li>
<li>
<p>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</p>
</li>
<li>
<p>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</p>
</li>
<li>
<p>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</p>
</li>
</ul>
<p>Procedure:<br>
<br>
Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br>
<br>
References :<br>
<br>
Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>
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<h2 class="job-details__description-header text-color-secondary font-family-secondary">Job Description</h2>
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<p><span><span><span>What we are looking for</span></span></span></p>
<p><span><span lang="EN-US">We are looking for a strategic, proactive, and collaborative professional who is passionate about strengthening humanitarian response through effective grants management, resource mobilisation, and meaningful partnerships.</span></span></p>
<p><span><span lang="EN-US">The ideal candidate combines strong technical expertise with excellent leadership and relationship-building skills, bringing people and organisations together to deliver quality, accountable, and impactful programmes.</span></span></p>
<p><span><span lang="EN-US">Knowledge of the Jordan’s humanitarian context is also important.</span></span></p>
<p><span><i><span><span>We invite applications from qualified internal candidates in NRC Jordan matching the profile.</span></span></i><span> </span><i><span><span>Applicants must be legally eligible to work in Jordan, We are unable to provide work permits or visa sponsorships for this position.</span></span></i></span></p>
<p><span><span lang="EN-US"><span>What you will do</span></span></span></p>
<p><span><span>NRC Jordan is seeking a dynamic and results-oriented <span>Grants & Partnerships Manager</span> to provide strategic leadership in grants management, business development, and partnership development, contributing to high-quality programming and impactful humanitarian interventions in Jordan.</span></span></p>
<p><span><span>Key responsibilities:</span></span></p>
<ul>
<li class="ortl-align-justify">
<p><span><span><span>Grants Management and Compliance:</span> Oversee the grants portfolio, ensuring compliance with NRC policies, donor requirements, project cycle management standards, and reporting deadlines.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span><span>Proposal Development and Fundraising:</span> Lead the development of high-quality concept notes, funding proposals, and donor reports, while identifying new funding opportunities and supporting donor engagement.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span><span>Strategic Partnership Management:</span> Lead the development and implementation of the Country Office partnership strategy, promoting equitable, sustainable partnerships aligned with NRC’s localisation objectives.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span><span>Partner Assessment and Capacity Building:</span> Oversee partner identification, due diligence, capacity assessments, risk mitigation, and capacity-strengthening initiatives.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span><span>Systems and Quality Assurance:</span> Strengthen grants and partnership management systems, tools, SOPs, and processes to ensure quality, accountability, and continuous learning.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span><span>Stakeholder Engagement and Coordination:</span> Build and maintain effective relationships with donors, implementing partners, and internal teams to support quality programming and shared objectives.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span><span>Team Leadership and Development:</span> Provide technical and administrative leadership to Grants & Partnerships staff, fostering performance, collaboration, and professional development.</span></span></p>
</li>
</ul>
<p><span><span><span>What you will bring </span></span></span></p>
<ul>
<li class="ortl-align-justify">
<p><span><span>A minimum of <span>3 years’ relevant experience</span> in grants and/or partnerships management within a humanitarian or development context.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Proven experience in donor engagement, fundraising, proposal development, reporting, and compliance with humanitarian donor requirements.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Demonstrated experience managing implementing partners and consortia, including partner assessments and capacity development.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Strong knowledge of the humanitarian and development sector in Jordan, including NGO and UN operations.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Fluency in <span>written and spoken Arabic</span>, alongside excellent communication, coordination, planning, and leadership skills.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>A collaborative, trustworthy, and results-oriented professional with strong interpersonal skills, integrity, and the ability to build effective relationships and adapt to change.</span></span></p>
</li>
</ul>
<p><span><span>Please download </span></span><a href="https://norwegianrefugeecouncil.sharepoint.com/:b:/s/JDsforNRCPeople/IQB8V4R-ZMG5QLsMcubOID_AAZceYE8kIGfbslZH3h8UiP4?e=Oo48Yc" rel="noopener noreferrer"><span><span>the detailed job description</span></span></a><span><span> to learn more about the position.</span></span></p>
<p><span><span><span>What we offer</span></span></span></p>
<ul>
<li class="ortl-align-justify">
<p><span><span>Duty station: Amman</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Fixed term contract, renewable based on performance, funding and need for the position</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Travel: 20% </span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Salary/benefits: Grade 9 on NRC's national grading structure. </span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></p>
</li>
</ul>
<p><a href="https://www.nrc.no/career/what-we-offer/" rel="noopener noreferrer"><span><span>Find out more about the benefits of working for NRC</span></span></a></p>
<p><span><span>Important information about the application process</span></span></p>
<ul>
<li class="ortl-align-justify">
<p><span><span>We invite applications from qualified candidates in Jordan matching the profile. </span><i><span><span>Applicants must be legally eligible to work in Jordan, We are unable to provide work permits or visa sponsorships for this position.</span></span></i></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Please ensure you attach copies of your academic and professional certificates. </span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Submit your application and CV in English, taking care to attach your latest CV.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></span></p>
</li>
</ul>
<p><span><span><span>Why NRC?</span></span></span></p>
<p><span><span>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></span></p>
<p><a href="https://vimeo.com/736782633" rel="noopener noreferrer"><span><span>Watch this short video</span></span></a><span><span> to see NRC in action.</span></span></p>
<p><span><span>We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></span></p>
<ul>
<li class="ortl-align-justify">
<p><span><span>do demanding and professional work, often in challenging contexts</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>join a work culture that empowers every employee to share ideas and take responsibility</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>be part of a welcoming and supportive community committed to human dignity</span></span></p>
</li>
</ul>
<p><a href="https://www.nrc.no/" rel="noopener noreferrer"><span><span>Learn more about NRC</span></span></a><span><span> </span></span></p>
<p><a href="https://www.nrc.no/countries/middle-east/jordan" rel="noopener noreferrer"><span><span>Learn more about NRC Jordan</span></span></a></p>
<p><strong>Re-Advertised Announcement</strong></p>
<h1><strong>Human Resources Operational Partner Support </strong><strong>OCG - Cell 5</strong></h1>
<p><em>Family: Human Resources</em></p>
<p><em>Level: 10 IRFFG (2,234 JOD Monthly Gross)</em></p>
<p><em>Workplace: Amman</em></p>
<p><em>Hierarchical and Functional line management of: Cell 5 Human Resources Operational Partner (HROP)</em></p>
<p><em>Mobility: Possible travels to Cell 5 mission countries (currently Iraq, Lebanon and Yemen) and other HQ locations</em></p>
<p><em>Starting date: 1<sup>st</sup> November 2026</em></p>
<p><em>Duration: 12 Months.</em></p>
<p><strong>Context</strong></p>
<p><strong>OCG presence in Amman Hub:</strong></p>
<p>OCG has been developing its presence in Amman with a delocalized structure created to support the quality of our operations in the region and beyond. It includes: </p>
<ul>
<li>The Operational Cell 5 directly managed by a Program Responsible, which current portfolio includes Syria, Iraq, Lebanon and Yemen. The team is composed of the Program Responsible, Deputy Program Responsible, Medical Program Responsible, HR Operational Partner, Fin Controller, Log Operational Responsible, Strategic Communication Advisor, Supply Referent, Flying Pharma and HROp Support.</li>
<li>The MESO (Middle East Support Office) is directly managed by the Head of MESO, that includes advisory, implementers and support positions providing technical and operational support to the field missions. The team is composed by Strategic Medical Advisor/Team Leader, Lab, IPC, Nursing Care and AMR Advisors and flyings, Humanitarian Affairs Advisor, Project Officer, Legal Advisor, Ops and Med Flying, Staff Mobility Coordinator and Implementer, Regional Technical Referent Energy and HVAC, Water & Sanitation and a MESO Assistant.</li>
<li>Delocalized & Hosted positions.</li>
<li>An intersectional Amman Mutualized Support Office (AMSO) for Finance/HR/Admin/Log/IT that supports both OCG, OCBA and OCA teams in Amman. The AMSO is under the direct management of OCBA.</li>
</ul>
<p> </p>
<p>At the heart of the Operations Department of the Operational Center of Geneva (OCG), the "cells" are multidisciplinary teams of 8 to 9 experts (Program Manager, Deputy Program Manager, Programme Medical Referent, Operational HR Partner, Operational Logistics Manager, Operational Finance Controller, Operational Communication Advisor, Supply referent and flying Pharma Referent). The cells supervise and coordinate MSF's activities in several countries and are the direct interface between the headquarters and the field. Each member oversees a specific field of activity under the supervision (functional link) of a Program Manager and with a hierarchical link to the coordinator of the relevant department.</p>
<p>The HROP centralizes and acts as a referent for mission’s HR and administrative issues in front of the various HR units at HQ and other members of the cell, mission’s Human Resources Coordinator (HRCo) or Head of Mission (HoM) and other MSF operational centers (OCs).</p>
<p>With the need to focus more on strategic HR mentoring and support to missions, the HROP support will be the focal point of different HR files identified and delegated by the HROP.</p>
<p> </p>
<p> </p>
<p> </p>
<p><strong><em>Scope of responsibilities:</em></strong></p>
<ol>
<li value="NaN"><strong>Operational Planning & Translation of Ambitions into HR Needs:</strong></li>
</ol>
<p ><em>Participates in discussions on optimal setup requested by the field to ensure staffing is sufficient in number and coherent in composition to meet operational and institutional ambitions, especially during MYR and POA.</em></p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>IMS Staffing Requests</strong></p>
</td>
<td >
<ul>
<li>Verifies IMS staffing requests formalized by HRCos for compliance with planning, accuracy and clarity</li>
<li>Identifies inconsistencies against POA/MYR HR guidance and works with the HROP to adjust setups (IMS and LHS) and HR ambitions</li>
<li>Propose changes to the cell and missions based on analysis of long-term HR objectives.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>MYR & POA Review</strong></p>
</td>
<td >
<ul>
<li>1<sup>st</sup> round review of MYR and POA HR matrices and reports to HROP any issues (technical, settings, analytical)</li>
<li>Provides first feedback to HROP on forecast and variances compared to last validated budget</li>
<li>Follows up with missions on job descriptions of international staff (MI); flags missing or outdated MIs and files received MIs.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Gap-fill & DEI Planning</strong></p>
</td>
<td >
<ul>
<li>Follows up on IMS staffing setups based on HR planning as per LVB.</li>
<li>Carries out DEI checks and follow-up linked to HR planning</li>
<li>Follows up gap-fill and back-up plans in coordination with HRCo and GPO.</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<ol>
<li value="NaN"><strong>IMS Lifecycle Management — from Opening to Return:</strong></li>
</ol>
<p ><em>Single point of contact for IMS administrative and HR management, owning the relationship with the FMR, FAR and GPO across the full cycle. Manages the informed consent process, HR restriction table, BIC documents, mandatory mission documents and POL follow-up.</em></p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td colspan="2" >
<p><strong>2a Job Openings & Matching</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Openings</strong></p>
</td>
<td >
<ul>
<li>Follows up job openings in HRIS/Ligo in coordination with HRCo and cell.</li>
<li>Compiles a weekly table of cell 5 missions’ positions to be opened as long as the system of TDM lives in parallel of Ligo.</li>
<li>Follows up on position management and vacancy tracking.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Matching Process</strong></p>
</td>
<td >
<ul>
<li>Support HRCo (as per the need) in the matching process for IMS profiles, including liaison with GPO and mobility officers.</li>
<li>Keeps a close follow up to ensure all proposed IMS are compliant with missions' HR restrictions</li>
<li>Organizes and follows up on 'PAPOUs' (ad hoc meetings for urgent positions to be filled).</li>
<li>Prepares and maintains the Tour du Monde document and cell TDM document.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>2b Pre-Departure & Departure</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Movement & Visas</strong></p>
</td>
<td >
<ul>
<li>Coordinates with FMR for visa and movement logistics, including Schengen visas, mission-country visas.</li>
<li>Provides support to FMRs in case of specific movements or visa complexity.</li>
<li>Follows up with international staff on all documents required for departure (informed consents BIC, proof of life, digital hygiene policy etc.).</li>
<li>Updates and maintain tracker table for BIC, POL etc. at the cell level.</li>
<li>Consolidates, monitors and updates pre-departure briefing materials for international staff.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Admin & Contract Setup</strong></p>
</td>
<td >
<ul>
<li>Follows up on briefing plans and BIC documents.</li>
<li>Ensures Ligo updates for departing IMS are completed.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>HR Briefings</strong></p>
</td>
<td >
<ul>
<li>Carries out or participates in HR briefings according to policy.</li>
<li>Ensure all documents in the mission welcome package are updated for all cell 5 missions.</li>
<li>Arrange BIC briefing with RP/ARP and ensure all IMS have received BIC briefing before their departure.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>2c During Mission</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Monthly Follow-up</strong></p>
</td>
<td >
<ul>
<li>Monthly salary verification of IMS in post: start/end date changes and project/position allocations with FAR.</li>
<li>Keeps the IMS HR Update file continuously updated, with collaboration from HRCos.</li>
<li>Ensures updating of the international staff tracking table (HR Update) and communicates discrepancies to HROP and HRCos.</li>
<li>Confirms monthly IMS payroll information to FAR as part of IMS salary payment.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Indicators & Tracking</strong></p>
</td>
<td >
<ul>
<li>Tracks first and second mission indicators.</li>
<li>Ensure statistics and indicators are collected and analyzed, at minimum at POA, MYR and year-end (HRNS).</li>
<li>Liaises with FMR and FAR for any mid-mission administrative change; follows up on salary advance requests when PD process disappears.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>2d Return from Mission</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Early Return</strong></p>
</td>
<td >
<ul>
<li>Coordinates early returns: administrative processing and support to HRCo and HoM.</li>
<li>Follows up on anticipated returns of IMS and files related documents.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Debriefings & Formalities</strong></p>
</td>
<td >
<ul>
<li>Ensure SHU is alerted when needed at return.</li>
<li>Tracks mission-end formalities with FAR.</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<ol>
<li value="NaN"><strong>HRIS (Ligo) — Maintenance, Quality & Deployment Support :</strong></li>
</ol>
<p><em>Act as focal point in the cell for the monitoring, follow-up and deployment of Ligo, providing first-line support to HRCos and cell members.</em></p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>Routine Maintenance</strong></p>
</td>
<td >
<ul>
<li>Verifies routine HR updates in Ligo: positions, Contracts, amendements, allocations.</li>
<li>Follow up on position management and job opening status.</li>
<li>Follow up on mandatory mission documents and compliance tracking.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Data Quality</strong></p>
</td>
<td >
<ul>
<li>Performs data quality checks and maintains dashboards for IMS indicators.</li>
<li>Identifies and resolves discrepancies in the IMS tracking system; escalates to HROP where needed.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Deployment Support</strong></p>
</td>
<td >
<ul>
<li>Acts as first-line support for HRCos and cell members on Ligo usage.</li>
<li>Monitors progress and challenges in Ligo deployment across cell missions.</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<ol>
<li value="NaN"><strong>Focal Point for Specific HR Dossiers (under HROP supervision):</strong></li>
</ol>
<p><em>Act as focal point for specific cross-cutting dossiers, ensuring coordination between missions, HQ units and the HROP.</em></p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>Mobility Programme</strong></p>
</td>
<td >
<ul>
<li>Initiates and streamlines communication between HRCos, PDMs and Mobility Coordinators on mobility needs.</li>
<li>Coordinates and laise with mission and mobility team, administrative formalities related to LHS detachment process from/to cell missions.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Compensation & Benefits</strong></p>
</td>
<td >
<ul>
<li>Focal point for all topics related to IMS Compensation & Benefits (IRFFG, IMS benefits, etc.) with special focus on Rewards Review.</li>
<li>Manages information flow and streamlines communication between missions and HQ on rewards changes.</li>
<li>Supports the HROP on Benchmark topics: manages BM requests, coordinates with hosting sections and follows up on timely submission of requested information.</li>
<li>Solicits and coordinates the intervention of Comp&Ben referents when needed.</li>
<li>Supports HRCos facing questions on the implementation of rewards changes.</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<ol>
<li value="NaN"><strong>Information, Reporting & Meetings :</strong></li>
</ol>
<p><em>Acts as a pivot between the HR department and the missions, ensuring sufficient information sharing to allow the HR department to provide appropriate and timely support.</em></p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>Reporting & Indicators, information sharing</strong></p>
</td>
<td >
<ul>
<li>Ensure statistics and indicators (FM, 2M, LHS in coordination positions, DEI) are collected, passed on and analyzed — at least at POA, MYR and year-end.</li>
<li>Participates in the analysis of HR data and contributes to reporting to the HROP.</li>
<li>Ensure cell SharePoint is updated with mission HR policies, reports and other relevant documents from the mission and relevant cell members are having access to those documents.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Meetings</strong></p>
</td>
<td >
<ul>
<li>Participates in the monthly 'Tour du Monde' meetings to open IMS positions and present the cell's HR/operational news.</li>
<li>Participate in the weekly mini-desk of the cell and take minutes of the meeting.</li>
<li>Participates in regular catchup meetings between HRCo and HROP and keep the follow up points updated.</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p><strong>Profile Requirements:</strong></p>
<p><strong>Education:</strong></p>
<ul>
<li>Master’s degree in HR management (People Management or similar), Social Sciences, Political Science, Humanitarian or Development Studies, or other relevant degrees</li>
<li>Additional operational & HR MSF training an asset.</li>
</ul>
<p > </p>
<p><strong>Experience:</strong></p>
<ul>
<li>At least one year’s experience as Field/office HR Admin with MSF or Cell Assistant with MSF OCG.</li>
</ul>
<p > </p>
<p><strong>Technical Competencies:</strong></p>
<ul>
<li>IT: Windows 10, database, Excel (use of macros), Power BI.</li>
<li>HR Tools and HR Fundamentals.</li>
</ul>
<p> </p>
<p><strong>Languages:</strong></p>
<ul>
<li>English</li>
<li>French and/or Arabic an advantage.</li>
</ul>
<p > </p>
<p><strong>Other:</strong></p>
<ul>
<li>This position is open to both Jordanian and non-Jordanian applicants.</li>
</ul>
<p > </p>
<p><strong>Compensation & Benefit: </strong></p>
<ul>
<li>MSF loyalty will be considered on the gross salary.</li>
<li>Relocation package will be applicable for non-Jordanian staff.</li>
</ul>
<p> </p>
<p><strong>If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by </strong><strong>Wednesday 30<sup>th</sup> September 2026</strong><strong>.</strong></p>
<p> </p>
<p><strong>To: </strong><a href="https://msfamman.recruitee.com/o/re-advertised-announcement-human-resources-operational-partner-support"><strong>https://msfamman.recruitee.com/o/re-advertised-announcement-human-resources-operational-partner-support</strong></a></p>
<p> </p>
<p><strong><em>Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</em></strong></p>
<p><strong>1. Purpose of the Position:</strong></p>
<p>Reporting to the CEO, the Finance Director provides strategic financial leadership for the organisation and its relevant entities, ensuring that financial resources, systems and controls enable the effective delivery of the organisation's strategy. The role is responsible for financial sustainability, planning, stewardship, governance, risk management, compliance, grant and programme finance, financial systems, and high-quality decision support to the CEO, Senior Management Team and Board.</p>
<p>The Finance Director leads the Finance Department and works across all departments to ensure strong financial accountability, value for money, timely and reliable financial information, donor and statutory compliance, and a culture of responsible resource management. The role also contributes to strengthening the financial management capacity of local partners and organisational entities in line with the organisation's commitment to localisation, system strengthening and sustainable organisational effectiveness.</p>
<p><strong>2. Responsibilities:</strong></p>
<p><strong>Strategic Financial Leadership and Sustainability</strong></p>
<ul>
<li>Translate the organisation's strategy into multi-year financial plans, annual budgets, forecasts and financial scenarios.</li>
<li>Advise the CEO, SMT and Board on financial performance, sustainability, affordability, trade-offs and strategic financial choices.</li>
<li>Lead analysis of restricted and unrestricted income, cost recovery, reserves, liquidity, funding concentration and organisational financial sustainability.</li>
<li>Develop financial scenarios and recommendations to support growth, contraction, new investments, programme expansion and changing funding conditions.</li>
<li>Ensure the organisational operating model and resource allocation remain aligned with strategic priorities and available resources.</li>
<li>Support the development of sustainable revenue and funding models while maintaining appropriate financial controls and risk parameters.</li>
</ul>
<p><strong>Budgeting, Forecasting and Financial Performance</strong></p>
<ul>
<li>Lead the annual organisational budgeting process and ensure departmental and programme budgets are aligned with strategic and operational priorities.</li>
<li>Maintain rolling forecasts and cash-flow projections and identify emerging financial pressures or opportunities early.</li>
<li>Provide regular budget-versus-actual analysis, forecasts, dashboards and management information to budget holders, SMT, CEO and Board.</li>
<li>Work with Directors and budget holders to strengthen financial ownership, forecasting accuracy and corrective action.</li>
<li>Ensure timely completion of monthly and annual accounts, reconciliations and financial statements.</li>
</ul>
<p><strong>Financial Governance, Risk and Compliance</strong></p>
<ul>
<li>Maintain and continuously improve the organisation's financial policies, procedures, delegated authorities and internal control framework.</li>
<li>Ensure compliance with applicable laws, taxation, social security requirements, accounting standards, donor requirements and organisational policies.</li>
<li>Lead financial risk identification and mitigation, including liquidity, fraud, foreign exchange, banking, partner, procurement and grant-related risks.</li>
<li>Maintain appropriate fraud prevention, detection, reporting and response controls in coordination with the CEO and relevant functions.</li>
<li>Maintain organisational readiness for internal and external audits, facilitate audit processes, respond to findings and ensure timely implementation of agreed actions.</li>
<li>Escalate significant financial, compliance or control risks promptly to the CEO and, where appropriate, the Board.</li>
<li>D. Grant, Programme and Donor Financial Management</li>
</ul>
<p><strong>Grant, Programme and Donor Financial Management</strong></p>
<ul>
<li>Provide financial leadership throughout the full grant cycle: proposal development, budgeting, contracting, implementation, reporting, amendment and close-out.</li>
<li>Ensure proposal budgets are realistic, competitive, fully costed and compliant with donor requirements, including appropriate recovery of direct and indirect costs.</li>
<li>Ensure timely, accurate and complete donor financial reports and supporting documentation.</li>
<li>Monitor grant burn rates, co-financing obligations, exchange-rate exposure, cost recovery and financial performance, and flag risks early.</li>
<li>Work closely with Programmes, Partnerships/Fundraising and other departments to ensure financial considerations inform programme design and donor negotiations.</li>
<li>Provide guidance and training to staff on donor financial requirements and sound grant management.</li>
</ul>
<p><strong>Treasury, Accounting and Financial Operations</strong></p>
<ul>
<li>Oversee all financial transactions, bank accounts, petty cash, credit cards, ledgers, reconciliations, creditors and debtors for the organisation and its relevant entities.</li>
<li>Ensure effective cash and treasury management, maintaining adequate liquidity while maximising responsible use of available funds.</li>
<li>Oversee payroll-related financial processes, statutory deductions, tax compliance and financial aspects of staff benefits.</li>
<li>Ensure appropriate authorisation, segregation of duties, documentation and record retention for financial transactions.</li>
<li>Maintain accurate fixed-asset records, depreciation schedules and planned replacement information.</li>
</ul>
<p><strong>Procurement, Contracting and Value for Money</strong></p>
<ul>
<li>Provide financial oversight and guidance for procurement and contracting processes in coordination with relevant departments.</li>
<li>Support maintenance of appropriate supplier information and financial due diligence processes.</li>
<li>Promote value for money through cost analysis, competitive procurement, responsible resource use and identification of efficiency opportunities.</li>
<li>Review significant financial and commercial commitments within delegated authority and advise the CEO on material commitments and risks.</li>
<li>Provide financial oversight of significant procurement and contractual commitments, without assuming responsibility for the procurement function.</li>
<li>Ensure significant financial commitments are affordable, appropriately budgeted, authorised and compliant with the organisation's financial policies and delegated authorities.</li>
<li>Provide independent financial analysis and challenge on material commitments, pricing, financial exposure and value for money.</li>
<li>Advise the CEO and SMT on the financial implications, risks and affordability of significant commercial and contractual commitments.</li>
<li>Ensure appropriate financial controls are applied before financial commitments are approved.</li>
</ul>
<p><strong>Financial Systems, Data and Digital Transformation</strong></p>
<ul>
<li>Lead the effective use, development and continuous improvement of the organisation's ERP and financial management systems.</li>
<li>Drive appropriate automation and digitalisation of financial processes to improve efficiency, accuracy, controls and timely reporting.</li>
<li>Ensure financial data quality, integrity, security and accessibility for authorised decision-makers.</li>
<li>Develop clear financial dashboards and analytical tools that turn financial data into actionable management information.</li>
</ul>
<p><strong>Partner Financial Management, Localisation and System Strengthening</strong></p>
<ul>
<li>Lead or support financial due diligence of local partners and other recipients of organisational funds using proportionate, risk-based approaches.</li>
<li>Strengthen partner financial management capacity through assessment, coaching, guidance and practical capacity-development support.</li>
<li>Ensure partner financial monitoring balances accountability and compliance with the organisation's commitment to localisation and locally led delivery.</li>
<li>Support locally registered entities, offices and partners to strengthen financial systems, controls and sustainability.</li>
</ul>
<p><strong>Finance Team Leadership and Organisational Contribution</strong></p>
<ul>
<li>Lead, coach and develop the Finance team, establishing clear responsibilities, performance expectations, delegation and accountability.</li>
<li>Build succession and professional development within the Finance Department and reduce dependency on individual staff members.</li>
<li>Represent Finance as an active member of SMT, contributing beyond the finance portfolio to organisational strategy, risk, culture and performance.</li>
<li>Build financial literacy across the organisation by providing practical guidance and training to budget holders and relevant staff.</li>
<li>Promote constructive cross-departmental relationships and a culture in which Finance is both a strong control function and an effective strategic partner.</li>
<li>Undertake other responsibilities reasonably assigned by the CEO consistent with the seniority and purpose of the role.</li>
</ul>
<p><strong>3. Key Results Areas:</strong></p>
<ul>
<li>Strategic Financial Planning and Sustainability - multi-year financial plans, annual budgets and scenarios are aligned with the organisation's strategy and support organisational sustainability.</li>
<li>Financial Performance and Decision Support - CEO, SMT and Board receive timely, accurate and decision-useful financial analysis, forecasts and dashboards.</li>
<li>Financial Governance, Risk and Compliance - effective controls are maintained; material risks are identified early; statutory, donor and organisational requirements are met.</li>
<li>Grant and Programme Financial Management - proposal budgets, grant monitoring, donor reporting and grant close-out are timely, accurate and compliant.</li>
<li>Organisational Efficiency and Value for Money - resources are used responsibly and opportunities for efficiency, cost control and improved cost recovery are actively pursued.</li>
<li>Systems, Data and Digital Transformation - financial systems and processes provide reliable data, efficient workflows and strong controls.</li>
<li>Partner Financial Management and Localisation - partner due diligence and capacity strengthening support accountable and sustainable locally led delivery.</li>
<li>Finance Team Leadership and Succession - the Finance Department demonstrates strong performance, accountability, delegation, learning and succession readiness.</li>
<li>Audit and Assurance - statutory and donor audits are completed effectively and agreed recommendations are addressed in a timely manner.</li>
</ul>
<p><strong>4. Organisational Values:</strong></p>
<ul>
<li><strong>Integrity: </strong>Transparency, accountability, sound stewardship and ethical conduct in all decisions and actions.</li>
<li><strong>Resilience: </strong>Adaptability, perseverance, responsible risk management and teamwork through changing conditions.</li>
<li><strong>Impact: </strong>Using resources strategically to achieve measurable and meaningful results.</li>
<li><strong>Innovation: </strong>Continuous improvement, intelligent use of technology and context-based solutions.</li>
</ul>
<p><strong>5. Education, Qualifications, Competences, Skills Required:</strong></p>
<p><em>Essential:</em></p>
<ul>
<li>Bachelor's degree in Accounting, Finance, Business Administration or a closely related field.</li>
<li>At least 12 years of progressively responsible experience in finance, accounting and financial management, including significant senior leadership responsibility.</li>
<li>At least five years of relevant professional experience in the NGO/international development sector, including international or multi-country financial management exposure.</li>
<li>Demonstrated experience in strategic financial planning, organisational budgeting, forecasting, cash-flow management and financial sustainability analysis.</li>
<li>Strong experience with institutional donor financial management, grant budgeting, reporting, compliance and audits.</li>
<li>Strong knowledge of financial controls, risk management, statutory compliance and audit processes.</li>
<li>Demonstrated experience leading and developing finance teams and working effectively as part of senior management.</li>
<li>Strong experience with ERP/financial management systems and their implementation, development or optimisation.</li>
<li>Ability to translate complex financial information into clear analysis and recommendations for non-finance leaders and governance bodies.</li>
<li>Excellent analytical, problem-solving, judgement and decision-support skills.</li>
<li>Excellent written and spoken English and Arabic.</li>
<li>Strong understanding of the international development and peacebuilding operating environment and commitment to the organisation's mission and values.</li>
</ul>
<p><em>Preferred:</em></p>
<ul>
<li>Postgraduate degree and/or recognised professional finance/accounting qualification such as CMA, CPA, ACCA or equivalent.</li>
<li>Experience in multi-entity or international non-profit financial management, including US non-profit structures.</li>
<li>Experience with partner financial due diligence and capacity strengthening in locally led programmes.</li>
<li>Experience leading finance digitalisation, ERP optimisation, automation and management dashboards.</li>
<li>Experience advising Boards, Finance/Audit Committees or equivalent governance bodies.</li>
<li>Experience with contracts, procurement and non-profit legal or regulatory structures.</li>
</ul>
<p><strong>6. Core Leadership Competencies</strong></p>
<ul>
<li>Strategic thinking and financial judgement</li>
<li>Financial stewardship and accountability</li>
<li>Risk awareness and proactive problem-solving</li>
<li>Decision support and business partnering</li>
<li>People leadership, coaching and delegation</li>
<li>Collaboration and constructive challenge</li>
<li>Change leadership and continuous improvement</li>
<li>Data-driven analysis and clear communication</li>
<li>Integrity, discretion and professional independence</li>
</ul>
<p><strong>7. Authority and Representation</strong></p>
<p>The Finance Director is authorised to represent the organisation in financial discussions with auditors, banks, donors/partners, suppliers, contractors and relevant authorities, and to approve or commit financial transactions within the delegated authority limits established by the Board, President and/or CEO. Material commitments, exceptions and risks must be escalated in accordance with the organisation's approved delegation and governance framework.</p>
<p><strong>* Candidates are encouraged to apply before the deadline 13 September 2026.</strong></p>
<p><strong>** If a suitable candidate is recruited , the position will be closed</strong></p>
<p> </p>
<p> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Do you want to make a difference in people's lives? </span></p><br><p><span>We are looking for Executive Assistant to the C-Suite to join our growing team! </span></p><br><p><span>Who we are:</span></p><br><p><span>WUDUH is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </span></p><br><p><span>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, WUDUH is where you can grow and succeed. </span></p><br><p><span>Position Summary</span></p><br><p><span>This Executive Assistant role is an exceptional opportunity for a dedicated EA professional who is intentionally building a career in executive support. Working closely with C-Suite executives in an office with a small but growing team, the Executive Assistant will serve as a trusted partner—providing confidential, proactive support, anticipating priorities, and helping executives remain focused, informed, and effective.</span></p><br><p><span>The strongest candidates will have a resume reflecting primarily Executive Assistant positions with increasing responsibility, including meaningful experience directly supporting C-Suite executives. Candidates who view the Executive Assistant profession as their chosen career path—and who are motivated to grow with the organization—will be especially well suited for this opportunity. Bilingual English/Spanish verbal and written communication skills are strongly valued.</span></p><br><p><span>Essential Functions</span></p><br><ul>
<li><span>Manage, organize, and maintain C-Suite executives’ calendars, prioritizing critical business needs and scheduling meetings or appointments based on urgency and business importance. Navigate participants’ availability and resolve challenging schedule conflicts with minimal disruption to executives.</span></li>
<li><span>Maintain C-Suite executives’ email inboxes, respond to messages, inquiries, and staff requests in a timely manner with a sense of urgency and resolution, and keep executives consistently updated on necessary actions.</span></li>
<li><span>Serve as a primary point of contact for C-Suite executives, prioritizing requests, coordinating responses, and executing duties in alignment with each executive’s communication and management style.</span></li>
<li><span>Attend high-level meetings and document agendas and minutes of meetings (MOMs), clearly outlining action items, owners, and timelines for distribution to all participants.</span></li>
<li><span>Maintain and organize corporate documents, records, and reports, retrieving documentation as needed.</span></li>
<li><span>Serve as a liaison between C-Suite executives and attorneys on legal matters handled by the executives:</span></li>
<li><span>Maintain confidential files of all legal documents.</span></li>
<li><span>Retrieve and provide documentation requested by attorneys.</span></li>
<li><span>Ensure all information requests from attorneys are logged and fulfilled.</span></li>
<li><span>Ensure deadlines established by attorneys, such as document notarization deadlines, are met.</span></li>
<li><span>Review attorneys’ billing statements to ensure accuracy.</span></li>
<li><span>Coordinate projects assigned by C-Suite executives.</span></li>
<li><span>Meet with stakeholders to take detailed notes and clarify project requirements.</span></li>
<li><span>Establish and execute project communication plans.</span></li>
<li><span>Track project execution to monitor adherence to budget, schedule, and scope.</span></li>
<li><span>Prepare project status reports by collecting, analyzing, and summarizing information and trends.</span></li>
<li><span>Coordinate preparations for meetings with investors, attorneys, affiliates, and other guests.</span></li>
<li><span>Ensure visitors receive clear directions to the office and parking information.</span></li>
<li><span>Provide executives and meeting participants with agendas and all necessary information, reports, and files.</span></li>
<li><span>Coordinate meals and refreshments for guests when applicable.</span></li>
<li><span>Prepare presentations for executives and meeting participants as required.</span></li>
<li><span>Manage all domestic and international travel arrangements for C-Suite executives and their families, including flights, hotel accommodations, and transportation services.</span></li>
<li><span>Support C-Suite executives with personal errands, shipments, pickups, deliveries, event coordination, company or personal gift orders, and other related requests.</span></li>
</ul><p><span>Required Competencies:</span></p><br><ul>
<li><span>Bachelor’s degree, preferably in Business Administration.</span></li>
<li><span>Minimum of five years of experience in an equivalent role supporting C-Suite executives or business owners.</span></li>
<li><span>Proactive mindset, with the ability to identify, mitigate, and resolve issues independently.</span></li>
<li><span>Demonstrated experience managing complex responsibilities and meeting deadlines.</span></li>
<li><span>Self-starter with high initiative and the ability to complete tasks with minimal supervision or direction.</span></li>
<li><span>Superior written and verbal communication skills.</span></li>
<li><span>Expertise in Microsoft Office applications.</span></li>
<li><span>Ability to manage multiple tasks and competing priorities.</span></li>
<li><span>Excellent time management skills.</span></li>
<li><span>Exceptional attention to detail and follow-up.</span></li>
<li><span>Ability to maintain a high level of discretion and confidentiality.</span></li>
</ul><p><span>Behavioral Competencies</span></p><br><ul>
<li><span>Integrity: Demonstrates honesty, ethical conduct, and the ability to maintain confidentiality.</span></li>
<li><span>Dependability: Is reliable, responsible, and consistent in fulfilling obligations.</span></li>
<li><span>Cooperation: Maintains a positive, professional, and collaborative attitude.</span></li>
<li><span>Initiative: Actively identifies opportunities to provide support and add value.</span></li>
</ul><p><span>Position/Work Environment</span></p><br><ul>
<li><span>This is a full-time, on-site position. Office hours are generally Monday through Friday, with eight-hour shifts. Weekend hours may occasionally be required based on business needs.</span></li>
<li><span>Travel: This position may require a limited amount of travel.</span></li>
</ul><p><span>Other Duties</span></p><br><p><span>The Executive Assistant may be asked to assume additional duties not listed in this job description as business needs require.</span></p><br><p><strong>What we offer:</strong> </p><br><ul>
<li>Comprehensive health insurance </li>
<li>Competitive compensation package </li>
<li>Prime central location </li>
<li>Discounts on food, beverages, and wellness services </li>
<li>Continuous learning and development opportunities </li>
<li>A dynamic, inclusive, and supportive work environment </li>
<li>A workplace led by Gen Z and Millennials </li>
</ul><p><strong>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</strong></p><br>
<br> </div>
<p><strong>Organisation Background</strong></p>
<p>Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of <a href="http://www.ngosafety.org/services">free services</a>, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training. </p>
<p>INSO provides daily support to more than 1200 NGOs operating in 16 of the world’s most insecure countries. INSO is headquartered in The Hague, Netherlands - the international city of peace and justice.</p>
<p><strong>INSO Palestine</strong></p>
<p>INSO Palestine launched in 2024 in response to the ongoing crisis in the Occupied Palestinian Territories (oPT). Based in Amman, Jordan with staff present in the West Bank and Gaza, this new programme will support NGOs providing much-needed humanitarian assistance amid a complex safety and access environment. The team harnesses data and insights to provide timely analysis and coordination services to assist humanitarians navigating significant risks to staff and beneficiaries. As part of the INSO Palestine team, you will be playing an active and impactful role in assisting the delivery of aid to people in significant need. </p>
<p><strong>Overall Purpose of Role:</strong></p>
<p>Acting as the primary assistant to the Country Administration Manager (CAM), the Operations Officer will support in carrying out INSO operations including (but not limited to) HR, logistics, procurement, admin tasks, and functions. The position will as part of the Operations team.</p>
<p><strong>Main Duties and Responsibilities:</strong></p>
<p><strong>Logistics & </strong><strong>Procurement:</strong></p>
<ul>
<li>Assist supervisor in procurement activities, in collaboration with Operations and Program teams</li>
<li>Ensure the procurement process is as per the SOPs, with proper documentation supporting all the purchases</li>
<li>Assist with identification of suitable vendors, collection of price quotes, documentation of procurement process, and management of electronic and paper procurement files</li>
<li>Responsible for circulating RFQs, preparing bid analysis, and issuing purchase orders</li>
<li>Coordinate all logistical arrangements for project-related events, workshops, seminars, and other training activities</li>
<li>Responsible for managing & preparing service level agreements for the smooth running of project activities</li>
<li>Help manage and administer office resources, including office space, assets including laptops, other related office systems and equipment.</li>
<li>Maintain and update CO inventory list as per INSO requirements and submit quarterly reports.</li>
<li>Ensure all assets are tagged and keep record of movement of assets.</li>
<li>Ensure physical verification is done on a bi-annual basis.</li>
<li>Monitoring of vehicle movement through vehicle log sheet</li>
</ul>
<p><strong>Administration:</strong></p>
<ul>
<li>Manage travel arrangements, including staff air tickets, transport, and accommodation for business purposes</li>
<li>Support the organization of team events (meetings, workshops, etc.).</li>
<li>Maintains a central filing system for required documents and forms.</li>
<li>Support the development and systematic management of internal policies and their implementation across INSO operations</li>
<li>Organize and process purchase requests, quotations, purchase orders, and goods received notes and submit to finance for payment.</li>
<li>Help conduct compliance checks, donor due diligence, and other regulatory responsibilities.</li>
<li>Fulfill other administrative functions as required</li>
</ul>
<ul>
<li>Organize flight bookings for all staff and goods, and ensure all staff and goods have proper documentation before travelling</li>
<li>Have good working relationship with flight partners such as UNHAS and local travel agents for Commercial Flights</li>
<li>Ensure all invoices are sent on time for payment from our flight partners.</li>
</ul>
<p><strong>Human Resource:</strong></p>
<ul>
<li>Assist with long-term and short-term recruitment needs for INSO</li>
<li>Ensure all staff files are maintained</li>
<li>Ensure all trackers and databases are up-to-date and readily available for management information.</li>
<li>Assist with the identification, selection, recruitment, training, and orientation of new staff members</li>
<li>Support with Cezanne where needed</li>
<li>Ensure timesheets are up to date</li>
<li>Follow up with work and residency permits for international staff</li>
<li>Handle social security procedures and follow up</li>
<li>Be the focal point for the health insurance provider</li>
</ul>
<p><strong><u>PERSON SPECIFICATION</u></strong></p>
<p><strong>Knowledge, Skills and Experience</strong></p>
<p><em>Essential:</em></p>
<ul>
<li>A Degree in Business Administration, Supply chain, HR, Logistics, or relevant field.</li>
<li>Excellent English and local language skills, both written and verbal.</li>
<li>Minimum 3 years of relevant work experience, preferably with NGOs.</li>
<li>Proficient in Microsoft Office tools.</li>
<li>Attention to detail and ability to multitask</li>
<li>Knowledge of PA (Palestinian Authority) regulations, especially labour law and NGO registration procedures</li>
</ul>
<p><em>Nice to Have:</em></p>
<ul>
<li>Other language skills.</li>
<li>Open-mindedness and self-confidence.</li>
<li>Acceptance and understanding of humanitarian principles.</li>
<li>Strong ethics, with ability to manage confidential data.</li>
<li>High degree of autonomy.</li>
</ul>
<p><strong>Personal Attributes</strong></p>
<ul>
<li>Confidentiality, integrity, and a sense of conflict-of-interest prevention.</li>
<li>Self-motivation, courtesy, and humility.</li>
<li>Team spirit and good management of interpersonal relationships.</li>
<li>Know how to plan and organize your work.</li>
<li>Be flexible, dynamic, know how to propose initiatives.</li>
<li>Be able to work under pressure.</li>
<li>Effective communicator.</li>
<li>Capacity to work in multicultural environments.</li>
</ul>
<p><strong>How to apply </strong></p>
<p>Please submit the following documents in English to <strong><a href="mailto:jobs@pal.ngosafety.org">jobs@pal.ngosafety.org</a> </strong>and reference “<strong>Operations Officer</strong>” in the subject line. </p>
<ul>
<li>Cover Letter specifying how you meet the mandatory requirements, your motivation for applying, and what you hope to bring to INSO</li>
<li>Updated CV. </li>
</ul>
<p>Please note that the application closing date is 12/10/2026 Do not send any additional information. Only short-listed candidates will be contacted.<strong> </strong></p>
<p><strong>Applications will be reviewed on a rolling basis. </strong></p>
<div ><strong>Please note that applications will be considered only if submitted via email. Applications submitted through Akhtaboot will not be reviewed.</strong>
<p>Oversee the day-to-day operations of the store and ensure smooth business activities.<br><br>Deliver excellent customer service by greeting customers, addressing inquiries, and resolving complaints in a professional and timely manner.<br><br>Monitor and analyze sales performance, identify trends, and implement actions to achieve sales and profitability targets.<br><br>Monitor top-selling products, identify stock gaps, and coordinate replenishment activities to maximize sales opportunities.<br><br>Manage inventory activities including receiving shipments, stock transfers, stock counts, damaged items, returns, and shrinkage control.<br><br>Ensure stock levels are maintained and orders are placed accurately to support business needs.<br><br>Maintain high visual merchandising standards and ensure the store's appearance reflects brand guidelines at all times.<br><br>Monitor the cleanliness and maintenance of sales areas, stockrooms, cash registers, and store facilities.<br><br>Prepare staff schedules based on business requirements, sales forecasts, and operational needs.<br><br>Set daily sales targets and communicate objectives clearly to the store team.<br><br>Recruit, train, coach, and motivate employees to ensure high levels of performance and engagement.<br><br>Conduct regular performance discussions and support employee development initiatives.<br><br>Manage store expenses and ensure operations remain within approved budgets.<br><br>Prepare and review reports related to sales, inventory, operational performance, and key business indicators.<br><br>Ensure compliance with company policies, operational procedures, and local regulations, including maintaining valid store licenses and employee documentation.<br><br>Monitor market trends, customer needs, and competitor activities and share insights with management.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in business administration, Retail Management, or a related field.<br><br>4-6 years of experience in retail operations or a similar role.<br><br>Minimum 2 years of experience in a managerial or supervisory position.<br><br>Proficiency in Microsoft Office applications.<br><br>Fluency in English; Arabic is an advantage.</p>
<p> </p>
<p><strong>Head of Communications</strong></p>
<p><strong>OCA MENA Office – AMMAN</strong></p>
<p><strong><em>Family: </em></strong><em>Media and Communications</em></p>
<p><strong><em>Level:</em></strong><em> 13 IRFFG (3,427 JOD Monthly Gross).</em></p>
<p><strong><em>Workplace:</em></strong><em> Amman-Jordan with travels to Médecins Sans Frontières (MSF) operations and offices in the MENA region and HQs.</em></p>
<p><strong><em>Reports to (Hierarchical): </em></strong><em>Intersectional Head of Office in Amman.</em></p>
<p><strong><em>Reports to (Functional): </em></strong><em>Head of OSCAR (Advocacy, Operations and Communication) in Amsterdam. </em></p>
<p><strong><em>Duration:</em></strong><em> One Year Contract.</em></p>
<p> </p>
<p><strong>Background:</strong></p>
<p> </p>
<p>The Amman Regional Communications Hub (ARCH) was established in 2017 to strengthen MSF’s capacity to advance its institutional and operational priorities through regional media and digital communications, while enhancing the organization’s visibility, identity, and public profile across the Middle East and North Africa (MENA).</p>
<p> </p>
<p>The ARCH is part of MSF’s regional communications network, working closely with offices in Lebanon and the UAE, as well as communications teams across the region and globally. Based within the Amman Intersectional Support Office, which hosts more than 100 staff from three Operational Centers (OCA, OCBA, OCG), ARCH plays a key role in supporting collaboration and alignment across MSF entities.</p>
<p> </p>
<p>The Amman Hub is transitioning towards a new model, increasing mutualization among OCs aiming at higher coherence and efficiency. Although it offers services for all OC, currently, the ARCH is directly managed by OCA. In the following months, the unit will be handed over to the new Amman Intersectional Support Office, and therefore report to the new Intersectional Head of Office.</p>
<p><strong>Main Purpose:</strong></p>
<p> </p>
<p> </p>
<p>The Head of Communications leads the Amman Regional Communications Hub (ARCH), providing strategic direction for MSF communications across the Middle East and North Africa (MENA) region. The role is responsible for strengthening MSF’s visibility, reputation, acceptance, and public engagement among Arabic-speaking audiences, while supporting advocacy priorities and fostering collaboration across MSF operational centers and communications platforms.</p>
<p> </p>
<p>As MSF in Amman progresses towards a more unified organizational model, the Head of Communications leads the ongoing development of ARCH, strengthens coordination across the movement, and contributes as a member of the management team to shaping the strategic direction of MSF’s intersectional support and communications activities in and from the MENA region.</p>
<p> </p>
<p>Furthermore, as a member of the regional leadership structure, the Head of Communications contributes to the development of a unified and coherent communications approach in Amman and across the MENA region.</p>
<p><strong><em><u>Key Responsibilities:</u></em></strong></p>
<ol>
<li><strong>Strategic Leadership</strong></li>
</ol>
<ul>
<li>Lead the strategic direction, development, and performance of ARCH.</li>
<li>Develop and oversee regional communications strategies aligned with MSF institutional and operational priorities.</li>
<li>Provide senior-level advice on media engagement, advocacy opportunities, public positioning, and reputation management.</li>
<li>Support the transition towards a unified MSF entity in Amman through coherent and collaborative communications approaches.</li>
</ul>
<p> </p>
<ol>
<li value="2"><strong>Communications and Public Engagement</strong></li>
</ol>
<ul>
<li>Strengthening MSF’s visibility and influence through media relations, digital communications, and public engagement initiatives.</li>
<li>Identify opportunities to amplify MSF’s voice on humanitarian issues affecting populations in the region.</li>
<li>Ensure communications activities support advocacy objectives and organizational priorities.</li>
<li>Act as spokesperson for MSF when appropriate.</li>
</ul>
<p> </p>
<ol>
<li value="3"><strong>Regional Coordination and Representation</strong></li>
</ol>
<ul>
<li>Coordinate with MSF communications teams, hubs, and offices across the MENA region and globally.</li>
<li>Facilitate alignment among operational centers and stakeholders on communications priorities and initiatives.</li>
<li>Represent ARCH in regional and international communications platforms and forums.</li>
</ul>
<p> </p>
<ol>
<li value="4"><strong>Team Leadership and Management</strong></li>
</ol>
<ul>
<li>Lead, coach, and develop a high-performing communications team.</li>
<li>Foster a culture of collaboration, innovation, accountability, and continuous learning.</li>
<li>Oversee planning, budgeting, resource allocation, monitoring, and reporting.</li>
<li>Ensure effective performance management and staff development.</li>
</ul>
<p> </p>
<ol>
<li value="5"><strong>Stakeholder Engagement</strong></li>
</ol>
<ul>
<li>Build and maintain strategic relationships with media outlets, content creators, influencers, researchers, and other key stakeholders.</li>
<li>Strengthening partnerships that enhance the impact and reach of MSF communications and advocacy efforts.</li>
</ul>
<p > </p>
<p><strong><em><u>Key Competencies and Leadership Profile:</u></em></strong></p>
<ol>
<li><strong>Strategic Leadership</strong></li>
</ol>
<ul>
<li>Strong strategic thinking and decision-making skills.</li>
<li>Ability to navigate complexity and lead through change.</li>
<li>Strong understanding of humanitarian, political, media, and digital environments.</li>
</ul>
<p> </p>
<ol>
<li value="2"><strong>People Leadership</strong></li>
</ol>
<ul>
<li>Proven experience leading multicultural teams.</li>
<li>Ability to coach, motivate, and develop staff.</li>
<li>Promotes collaboration, inclusion, and accountability.</li>
</ul>
<p> </p>
<ol>
<li value="3"><strong>Communication and Influence</strong></li>
</ol>
<ul>
<li>Excellent communication, presentation, and stakeholder management skills.</li>
<li>Strong political awareness and sound judgment.</li>
<li>Ability to build consensus and influence across diverse stakeholders.</li>
</ul>
<p> </p>
<ol>
<li value="4"><strong>Operational Excellence</strong></li>
</ol>
<ul>
<li>Strong commitment to MSF principles and humanitarian values.</li>
<li>Strong planning, prioritization, and project management skills.</li>
<li>Results-oriented with the ability to manage multiple priorities.</li>
<li>Commitment to innovation and continuous improvement.</li>
<li>High integrity, professionalism, and discretion.</li>
<li>Adaptable, proactive, and solutions oriented.</li>
<li>Willingness to travel frequently within the region.</li>
</ul>
<p> </p>
<p><strong><em><u>Profile Requirements:</u></em></strong></p>
<p><strong>Education:</strong></p>
<ul>
<li>Master’s degree in Communications, Media, Public Affairs, Advocacy, or related fields.</li>
</ul>
<p > </p>
<p><strong>Experience:</strong></p>
<ul>
<li>At least 5 years in relevant and similar jobs, demonstrated experience leading communications strategies in complex international environments.</li>
<li>Previous experience with MSF or other INGO’s in developing countries is desirable.</li>
</ul>
<p> </p>
<p><strong>Languages:</strong></p>
<ul>
<li>Essential: Fluency in written and spoken Arabic and English.</li>
<li>Proficiency in French is considered an advantage.</li>
</ul>
<p > </p>
<p><strong>Additional Information: </strong></p>
<ul>
<li>This position is open to both Jordanian and non-Jordanian applicants.</li>
</ul>
<p > </p>
<p><strong>Compensation & Benefit:</strong></p>
<ul>
<li> Relocation package will be applicable for non-Jordanian staff.</li>
</ul>
<p > </p>
<p> </p>
<p><strong>If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by </strong><strong>Wednesday 07<sup>th</sup> October 2026</strong><strong>.</strong></p>
<p> </p>
<p> </p>
<p><strong>To: </strong><a href="https://msfamman.recruitee.com/o/head-of-communications"><strong>https://msfamman.recruitee.com/o/head-of-communications</strong></a></p>
<p> </p>
<p><strong><em>Any incomplete application will not be considered (ie no </em></strong><strong>cover letter<em>). Kindly note ONLY shortlisted applicants will be contacted.</em></strong></p>
<p><strong>Vacancy Announcement</strong><strong>OCA Palestine – AMMAN OFFICE</strong></p>
<p><strong>Head of Mission Support</strong></p>
<p> </p>
<p><em>Family: HR & FIN </em></p>
<p><em>Level: 9 IRFFG (1920 JOD) </em></p>
<p><em>Workplace: Amman </em></p>
<p><em>Hierarchical and Functional line management: Head of Mission </em></p>
<p><em>Functional reporting line to: Head of Mission</em></p>
<p><em>Duration: Fixed Term Contract – One year. </em></p>
<p> </p>
<p><strong>Context </strong></p>
<p><strong>Amman Hub:</strong></p>
<p>MSF has been present in Amman since 2006 with different Missions and OCs, and since 2015 with delocalized HQ offices. In 2018, MSF signed a Host-Country Agreement (HCA) with the Jordanian authorities and consolidated its presence in the country, becoming one of the MSF Hubs around the world, with the aim of supporting the quality of our operations in the region and beyond. </p>
<p>Today, Amman Hub is a complex setting, including the presence of 5 OCs with Operations and Organizational Support: </p>
<ul>
<li>Units: OCA MENA Regional Office, OCBA CAHM (Center for Advanced Humanitarian Medicine), OCG MESO (Middle East Support Office).</li>
<li>Operational Cells: OCBA Cell 1 (Afghanistan, Yemen, Syria) and OCG Cell 5 (Iraq, Lebanon, Yemen, Syria).</li>
<li>Missions: Permanent missions including OCP Jordan (Reconstructive Surgery Hospital), and ad hoc temporary hosted missions including OCA Palestine/Gaza/Syria, OCB Syria/Palestine, OCBA Palestine/Gaza/Yemen.</li>
<li>OCG Lebanon/Iran/Iraq/Sudan/Yemen/Syria. </li>
<li>An intersectional Amman Mutualized Support Office (AMSO) under the direct management of OCBA.</li>
<li>Hosted positions from different OCs and the International Office.</li>
</ul>
<p> </p>
<p><strong>Objectives of the position:</strong></p>
<p>Supporting the Head of Mission (HoM) in security management and coordination tasks, ensuring a smooth relation with local and national authorities, contributing to the context analysis and follow-up,to the management of information, providing translations and interpretations according to MSF protocols, standards and procedures in order to facilitate the mission coordination tasks</p>
<p> </p>
<p><strong>Scope of Responsibilities</strong>:</p>
<p> </p>
<p><u>General duties:</u></p>
<ul>
<li>Supporting the HoM in promoting and protecting the MSF image externally and assisting in context analysis, disseminating relevant context information to the coordination team, regularly informing them on key issues, updating general information on the context for MSF internal documents and advising on cultural appropriateness of organized activities and individual behaviors.</li>
<li>Analyzing the risks and the security level of the context of the mission and assisting in conducting risk assessments and in the development, security plans for the mission and project. Advising the PC and HoM on aspects of security management</li>
<li>Establishing and maintaining external relationships with relevant authorities and stakeholders. Keeping good knowledge of counterparts in different administrations and departments and keeping up to date records of field contacts (other NGOs, UN agencies, local authorities, etc.) verifying that they are easily accessible, in order to facilitate contacts and meetings.</li>
<li>At the request of the Head of Mission, assisting the HoM or representing MSF in meetings (NGOs, official bodies and administrations, etc.) and preparing full report</li>
<li>Ensuring the follow up of relevant administrative dossiers such as the MSF registration in the country, working permits, immigration policies, national protocols, etc.</li>
<li>At the request of the HoM, preparing and conducting an information briefing, focusing on the country context for International Regional and Relocated Staff.</li>
<li>Guide and facilitate the management of MSF information and essential records and documents by the mission team, following MSF policies and guidelines.</li>
<li>Translating sensitive documents and acting as an interpreter when needed. Writing letters and correspondences with officials and partners and preparing reports, internal memos and formal requests. Monitoring the correspondences in the absence of the HoM.</li>
<li>Assisting in the elaboration of the advocacy plan of the mission in collaboration with the PC, MedCo and the Communications responsible and supporting its implementation and follow up.</li>
</ul>
<p> </p>
<p><strong>The Head of Misison Support is a key member of the operations Team. </strong>Besides the above-mentioned responsibilities, the role will also:</p>
<ul>
<li>Support the CMT in general in maintaining comprehensive understanding of the intervention context with specifics adapted to each department in order to provide analysis or position papers.</li>
<li>Maintain and feed a sustainable consistent context and work environment analysis channel with the Head of Mission and whom may be relevant in the operations department.</li>
<li>Keep track of the fields situation and major event based on which propose security management preventive and adaptation measures</li>
<li>Follow up the regional context, identify proper networks and provide analysis or positioning papers.</li>
<li>Support PCs and Deputy/Assistant PC in understanding, analysing and anticipating the working context and all related issues hence, also act as back up and sparring partner of the field’s OPS team to keep the vision adapted and pertinent.</li>
<li>Support in the development and review of security and safety guidelines including the risk analysis and the risk reduction measures (with support to/from log department).</li>
<li>Manage the implementation and development of the community engagement and networking strategies and action plans.</li>
<li>Maintain contact and coordination with the communication and humanitarian affairs teams in order to feed with context and support the different actions and activities.</li>
<li>Actively participate in the development of country strategy, project documents, contracts, advocacy strategies and all strategic documents with the rest of the Country Management Team; </li>
<li>Provide cultural briefings to all new members of the organisation, including a part on communications;</li>
<li>She/He is an essential member of the FIMT. She/He will therefore be responsible for keeping FIMT policies up to date, team members trained and aware, she/he will make sure FIMT setup is ready for immediate activation when needed.</li>
</ul>
<p> </p>
<p> </p>
<h1>Others</h1>
<ul>
<li>At times, act as Liaison between MSF-OCA and whom needed as determined; </li>
<li>Maintaining the Overview of Mission Key Operational documents (MoUs, SLAs, etc.) and ensuring timely updatings for renewals, whenever necessary; </li>
<li>Compile mission SitReps for the mission, write one coherent mission SitRep and share with HoM/HoM-Dep . </li>
<li>Actively network intersectionally with other HoM supports or advisors for broader context understanding and analysis.</li>
</ul>
<p> </p>
<p><strong>Profile Requirements: </strong></p>
<p> </p>
<p><strong>Education: </strong></p>
<ul>
<li>University degree/diplome in a relevant field (e.g., Political Science, International Relations, Social Sciences, Global Studies, Public Health, or related disciplines).</li>
</ul>
<p> </p>
<p><strong>Experience: </strong></p>
<ul>
<li>Essential experience working in humanitarian relief organization.</li>
<li>Demonstrated capacity for analysis, networking and negotiation</li>
<li>Strong understanding of Gazan administrations and authorities.</li>
<li>Strong Gazan contacts and networks.</li>
<li>Experience working in political, security and humanitarian complex settings.</li>
<li>Experience in similar positions in humanitarian aid, preferably within MSF</li>
<li>If external to MSF: previous experience as Deputy-CD/ Deputy-Area manager/ Advocacy/Security and safety officer is an added value.</li>
</ul>
<p> </p>
<p> </p>
<p><strong>Languages</strong>: English and Arabic are essential</p>
<p><strong>Knowledge </strong></p>
<ul>
<li>Computer proficiency.</li>
</ul>
<ul>
<li>Good analytical skills, at ease with analysis tools and processes.</li>
<li>Excellent communication and diplomatic skills, including writing skills</li>
<li>GIS knowledge an asset</li>
</ul>
<p> </p>
<p><strong>Others:</strong></p>
<p>This position is open for Jordanian nationalities with a legal right to work in Jordan. </p>
<p> </p>
<p><strong>If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by </strong><strong>Saturday 14<sup>th</sup> November 2026.</strong></p>
<p> </p>
<p><strong>To: </strong><a href="https://msfamman.recruitee.com/o/head-of-mission-support-oca-palestine-amman-office">https://msfamman.recruitee.com/o/head-of-mission-support-oca-palestine-amman-office</a></p>
<p> </p>
<p><strong><em>Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted. </em></strong></p>
<p> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Us:</b></p><p>Angstrom is a Medical Billing and Revenue Cycle Management (RCM) company based in Amman, Jordan, delivering exceptional services to healthcare providers across the U.S. Our culture is built on integrity, ownership, teamwork, continuous learning, and excellence, empowering every team member. Together, we strive to build lasting partnerships with our clients while investing in our team’s growth and success, creating rewarding career opportunities within our community. </p><p> </p><p><b>Job Summary:</b></p><p>We are seeking a detail-oriented and highly organized professional to join our growing U.S. Medical Billing operations team in Amman, Jordan. In this role, you will receive training to manage and ensure healthcare providers are properly credentialed and enrolled with commercial and government insurance plans, helping to support uninterrupted patient care and timely reimbursement. The ideal candidate is proactive, possesses an exceptional eye for detail, is committed to accuracy, and thrives in a fast-paced environment. If you have a learning mindset, a can-do attitude, and are eager to invest in your professional growth and success, we’d love to have you on our team! </p><p><br></p><p><b>Key Responsibilities:</b></p><ul><li>Provider Enrollment: Manage the full credentialing and re-credentialing process for U.S. physicians and allied healthcare providers across multiple practice groups.</li><li>System Maintenance: Perform ongoing maintenance and attestations on platforms including CAQH, PECOS, Availity, and state Medicaid portals.</li><li>Document Verification: Collect, review, and organize essential provider credentials including state licenses, DEA certificates, malpractice insurance, board certifications.</li><li>Expiration Tracking: Proactively monitor credential expiration dates to ensure zero lapses in provider billing capabilities.</li><li>Payer Outreach: Research payer-specific requirements, conduct professional phone and email outreach to follow up on pending applications, and resolve credentialing issues directly with U.S. insurance carriers.</li><li>Payer & Roster Updates: Assist with provider group additions, terminations, and demographic updates, ensuring providers are properly linked to payer contracts.</li><li>Reporting: Build and maintain detailed credentialing logs across multiple provider groups. </li><li>Contract Management: Analyze and interpret complex U.S. payer contracts, rules, and policy guidelines, ensuring the team remains informed and aligned with active payer requirements.</li><li>Team Collaboration: Update internal billing and practice management teams by sharing network status updates and clarifying contract guidelines.</li><li>Compliance & Confidentiality: Maintain credentialing records while ensuring strict compliance with HIPAA and U.S. healthcare privacy regulations.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>U.S. native English speaker with exceptional verbal and written communication skills, strong grammar proficiency, and professional phone and email etiquette. </li><li>Basic knowledge of the U.S. healthcare system, medical insurances, or medical billing is preferred but not required—training will be provided for the right candidate.</li><li>Exceptional attention to detail, strong organizational skills, and the ability to maintain accuracy, while maintaining confidentiality (HIPAA compliance). </li><li>Strong analytical and problem-solving skills, with the ability to interpret payer policies, contracts, and credentialing guidelines. </li><li>Ability to manage multiple priorities, meet deadlines, and adapt to a fast-paced environment. </li><li>Strong interpersonal skills with a positive attitude, strong work ethic, integrity, and the initiative to take ownership and follow through on commitments.</li><li>Self-motivated with the ability to work independently while collaborating effectively in a team environment. </li><li>Proficiency in Google Workspace (Sheets, Docs, Gmail) and the ability to effectively utilize AI tools to improve productivity. </li></ul><p><br></p></div>
<p > </p>
<table align="left" border="1" cellpadding="0" cellspacing="0" width="619">
<tbody>
<tr>
<td >
<p><strong>Job Title</strong></p>
</td>
<td colspan="3" >
<p><strong>Senior Education Officer</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Grade</strong></p>
</td>
<td >
<p><strong> 6</strong></p>
</td>
<td >
<p><strong>Salary</strong></p>
</td>
<td >
<p><strong>1100</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Department</strong></p>
</td>
<td colspan="3" >
<p><strong>Programme</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Reports to</strong></p>
</td>
<td colspan="3" >
<p><strong>Orphans and Child Welfare Coordinator</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Supervisor</strong></p>
</td>
<td colspan="3" >
<p><strong>Orphans and Child Welfare Coordinator</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Location</strong></p>
</td>
<td colspan="3" >
<p><strong>Amman, with frequent travel to the field</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>Islamic Relief Worldwide</strong></p>
<p>Islamic Relief Jordan is a country branch of Islamic Relief Worldwide. Islamic Relief Worldwide is an internationally recognized charity (Charity No.: 328158), looking back on nearly 42 years of experience in humanitarian and developmental aid. It was founded in 1984 in Birmingham, UK, in response to the devastating famine in the Horn of Africa. Since then, Islamic Relief has grown into a charity that is active worldwide, putting development projects, emergency aid, and rebuilding projects into action in over 44 countries around the world.</p>
<p>Islamic Relief Jordan (IRJ) began its operations in 1997 with orphan’s sponsorship, sponsoring hundreds of orphans living in Jordan. IRJ extended its programs to seasonal projects with Ramadan and Qurbani distributions and In-Kind donations. IRJ has established strong partnership with international non-governmental organization and local one’s strengthening the overall response to the Syria crisis. At the onset of Syria humanitarian crisis in late 2011, IRJ provided emergency response to those affected by violence in Syria and has since then scaled up its capacity and operations with number of 70 staff across the country.</p>
<p>IRJ programme department works toward introducing relevant interventions to Jordanians as well as Syrians and Palestinians refugees that would impact their lives and improve their life conditions. IRJ programme act upon IRW mandate and in line with IR-Middle East and Eastern Europe strategy that aims to ensure Safe, dignified and peaceful living conditions for refugees, IDPs and vulnerable groups as well as communities at risk of disasters in the Middle East. IRJ office has expanded with the Syrian crisis Since 2011, reaching more than 200,000 refugees by 2013 with an annual income of 35,000,000 GBP. </p>
<p>The department has successfully introduced interventions in a multi-sectors response, being the lead agency responsible for humanitarian assistance in the north of Jordan, reaching more than 80,000 beneficiaries in 2025 and continue providing access to food, health care, cash for shelter and non-food items such as hygiene kits and winterization items in 2021. The programme department is now strategizing the Syrian crisis response in Jordan and working toward a holistic integrated approach with the host community and planning to move toward sustainable development through introducing innovative approaches in education promotion, community development and economic empowerment.</p>
<p><strong>Our values and commitment to safeguarding:</strong></p>
<p>IRJ is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct; and committed to promoting the welfare of children, young people, adults, and beneficiaries with whom IRJ engages. IRJ expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.</p>
<p>The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organization.</p>
<p>All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRJ also participates in the Inter-Agency Misconduct Disclosure Scheme.</p>
<p>In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.</p>
<p><strong>KEY RESPONSIBILITIES</strong>:</p>
<p><strong><u>Project Management </u></strong></p>
<ul>
<li>Provide technical and strategic guidance to education programmes in alignment with IR strategies, and global education frameworks.</li>
<li>Lead and provide technical input into training needs assessments and the development of relevant curriculum.</li>
<li>Manage, coach and supervise educate projects staff, enhance staff capacity through training with respect to identified staff needs.</li>
<li>Contribute to the successful management of the education projects and managing the implementation of the project’s activities.</li>
<li>Track and thoroughly review financial reports to ensure education projects budget is spent on target.</li>
<li>Lead and participate in the first level of RH (beneficiary) selection</li>
</ul>
<p> </p>
<ul>
<li> Lead the overall planning, implementation, monitoring, and quality assurance of the project, ensuring alignment with the approved proposal, budget, and donor requirements.</li>
<li>Ensure effective delivery of project activities,</li>
<li> Support the line manager in resource mobilization efforts, proposal development, and project design for future phases.</li>
<li>Track implementation progress against implementation plan and indicators, ensuring timely achievement of project outputs and outcomes. Contribute to the development of concept notes and technical inputs for education.</li>
</ul>
<p><strong><u>Documentation and reporting</u></strong></p>
<ul>
<li>Ensure projects templates and forms are updated and well documented.</li>
<li>Ensure project progress is clearly documented in the database.</li>
<li>Work with the monitoring and evaluation team to enhance measurement tools.</li>
<li>Prepare monthly reports on the activities and progress of the projects as per IRW templates and requirements.</li>
<li>Close monitoring and control over the data collected from beneficiaries, and participated in selection criteria development for beneficiary.</li>
<li>Ensure systems regarding database management and security are in place and maintained.</li>
<li>Ensure data gathering is done according to the latest sector standards and results of relevant lessons are integrated into the project.</li>
<li>Draft initial versions of all required project reports in accordance with donor requirements, including interim and final reports.</li>
</ul>
<p><strong><u>Staff Management</u></strong></p>
<p> </p>
<ul>
<li>line-manage of education projects staff of the assigned project(s), including day-to-day management, development training, and appraisals, etc.</li>
<li>Conduct annual performance evaluation for education team members.</li>
</ul>
<p> </p>
<p><strong><u>Financial Management</u></strong></p>
<p> </p>
<ul>
<li>Manage the budget of the assigned project(s) and ensure all expenses are according to budget and meet IRJ standards about financial management, including accountability and good governance.</li>
<li>Review and verify financial reports, payment requests, and supporting documents, including tuition payments, stipends, and training costs.</li>
<li> </li>
<li>Coordinate closely with Finance and Procurement teams to ensure timely, compliant, and transparent financial processes.</li>
</ul>
<p> </p>
<p><strong><u>Communication and Coordination</u></strong></p>
<p> </p>
<ul>
<li>Develop and maintain appropriate, regular, transparent and supportive communication structures with the assigned project team, IRJ in-country and advisers and other relevant stakeholders (e.g. beneficiaries, ministry of higher education, ministry of education, universities, community leaders, local and national government officials, UN agencies and other NGOs), with the objective of ensuring good cooperation and partnerships.</li>
<li>Signing MOUs, working and collaborative with partners and other key stakeholders.</li>
<li>Participate in education coordination meetings and other working groups or meetings as required, representing IRJ and feeding back to the staff and Community Development Coordinator on relevant issues.</li>
<li>Build and maintain strong networks with local education agencies, universities, and relevant organizations to enhance coordination, learning, and project impact.</li>
<li>Ability to communicate and maintain appropriate and productive relations with a range of actors, including children, parents, local and national authorities.</li>
</ul>
<p> </p>
<p><strong><u>Logistics</u></strong></p>
<p> </p>
<ul>
<li>Support the Procurement and logistics activities in regards to the purchasing of supplies and equipment for the project.</li>
</ul>
<p><strong><u>Quality Management</u></strong></p>
<p> </p>
<ul>
<li>Ensure the project(s) are implemented in line with donor proposals and requirements and in accordance with IRJ, donor, country and international standards i.e. CHS standards.</li>
</ul>
<p> </p>
<p><strong><u>Required Qualification:</u></strong></p>
<ul>
<li>University degree in Education, sociology, community studies, social sciences, or any other related field.</li>
<li>Four to five years of relevant experience, education projects, youth programs, or humanitarian development contexts.</li>
<li> </li>
<li>Relevant Post graduate studies in the field of project planning and management, public administration, gender studies, proposal writing are considered as an advantage.</li>
<li>Practical experience in designing and implementing education projects.</li>
<li>Experience in youth skills/employment, (employment or entrepreneurship) is considered an asset.</li>
<li>Proven Project Management skills including planning and budget tracking capacities.</li>
<li>The ability to think critically and to recommend good solutions to problems.</li>
<li>Strong organizational skills.</li>
<li>Proven ability to lead a team and being part of a team.</li>
<li>Ability to mentor staff to work professionally and verifiably deliver results for project participants</li>
<li>Ability to travel independently throughout Jordan, including to rural communities</li>
<li>Willingness and ability to work extended hours</li>
<li>Fluent in English and Arabic, written and spoken.</li>
<li>Advance knowledge of Microsoft Office applications.</li>
</ul>
<p > </p>
<p><strong>Technical knowledge Skills & abilities: </strong></p>
<p> </p>
<ul>
<li>Communication and Analysis skills of the needs</li>
<li>Strong team and leadership skills and ability to manage diverse team with different background and skills.</li>
<li>Good field experience in emergency and development program management, preferably with non-government organizations.</li>
<li>Good knowledge of current humanitarian policy issues and the international humanitarian context.</li>
<li>Knowledge of key development/Humanitarian donors engaged in Syrian response programmes (i.e. UNOCHA, SIDA, UNDP, UNHCR,UNICIF etc.), and of procedures, accountability frameworks and best practices.</li>
<li>Proven experience in Jordan contexts of Education and higher education sectors including gaps and priorities.</li>
<li>Good understanding of international humanitarian principles and standards including CHS, SPHERE, ICRC Code of Conduct etc</li>
<li>Report writing, problem solving and leaderships kills.</li>
<li>Good understanding of capacity assessment methodologies; excellent ability to identify significant capacity building opportunities and design training programs relevant for graduates.</li>
<li>Strong understanding of project cycle management, result-based management and M&E functions.</li>
</ul>
<p><strong>Personal knowledge Skills & abilities:</strong></p>
<ul>
<li>Diplomacy, tact & negotiation skills.</li>
<li>Able to communicate effectively both oral and in writing with employees at all levels within the organisation and also externally.</li>
<li>Willingness to work flexibly and outside normal office hours as and when required for humanitarian emergency response</li>
</ul>
<p><strong>Developing and maintaining relationships:</strong></p>
<ul>
<li>Very good team management skills and the ability to lead a team from different background and skills.</li>
<li>Very good verbal and written communications skills and the ability to relate to people from all backgrounds.</li>
</ul>
<p><strong>Managing yourself in a pressured and changing environment:</strong></p>
<ul>
<li>Demonstrated ability at being flexible and adapt to changing situations.</li>
<li>The ability to remain calm while dealing with conflicting priorities and working under pressure.</li>
</ul>
<p> </p>
<p><strong>Operating safely and securely in a humanitarian response:</strong></p>
<ul>
<li>Relevant experience in implementing security policy/protocols.</li>
</ul>
<p> </p>
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