Computer Technician Jobs in Jordan
3777 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Our Mission is to Simplify Life. We are looking to Simplify and automate complex decision-making for customer centric industries, like Utilities, Financial Services, Logistics, and commerce, that drive the world's economies and you have the chance to join the revolution. We are trying to solve huge challenges in today's enterprise that are directly impacting the employee and customer experience.</p><p><br></p><p>Avertra’s DevOps team is responsible for building and maintaining a modern, scalable, highly available infrastructure to power up our products and service for our clients all over the world. We are looking for a skilled DevOps Engineer who has strong practical troubleshooting skills, advanced overall systems knowledge, public clouds, and provisioning tools. The successful candidate will be responsible for:</p><p>● Designing, building, shipping, and maintaining distributed systems.</p><p>● Building Monitoring, logging, alerting around our infrastructure and applications.</p><p>● Improving the reliability of our systems and CI/CD pipelines both internally and for our customers.</p><p>● Putting everything into code.</p><p>● Plan for reliability by designing systems to work across our multi-region and multi-cloud environments.</p><p>● Working in close collaboration with multi-functional teams.</p><p>● Technical writing / Documentation.</p><p>● Vendor Management.</p><p><br></p><p><b>Main Job Responsibilities:</b></p><p><b></b></p><p><b>Continuous Integration and Deployment:</b></p><p>• Implement and maintain automated build, test, and deployment pipelines using industry-standard tools such as Jenkins, Travis CI, or GitLab CI/CD, Azure DevOps…etc.</p><p>• Design and configure continuous integration and delivery workflows to enable frequent and reliable releases of software applications.</p><p><br></p><p><b>Infrastructure Automation:</b></p><p>• Develop and maintain infrastructure-as-code using tools like Terraform, Ansible, or CloudFormation to automate the provisioning and configuration of cloud-based environments.</p><p>• Implement and manage containerization technologies like Docker and orchestration platforms like Kubernetes for scalable and resilient application deployments.</p><p><br></p><p><b>Monitoring and Performance Optimization:</b></p><p>• Monitor system performance and troubleshoot issues related to scalability, reliability, and availability.</p><p>• Implement and configure monitoring tools such as Prometheus, Grafana, New Relic, or ELK Stack to proactively identify bottlenecks and optimize system performance.</p><p><br></p><p><b>Collaboration and Communication:</b></p><p>• Collaborate with cross-functional teams, including developers, system administrators, and quality assurance, to improve the development and deployment processes.</p><p>• Act as a bridge between development and operations teams, facilitating effective communication and knowledge sharing.</p><p><br></p><p><b>Security and Compliance:</b></p><p>• Implement and enforce security best practices throughout the software development lifecycle.</p><p>• Ensure compliance with relevant regulations, industry standards, and internal policies.</p><p><br></p><p><b>Documentation and Knowledge Sharing:</b></p><p>• Document infrastructure configurations, deployment processes, and troubleshooting guidelines.</p><p>• Contribute to internal knowledge sharing initiatives and help in developing best practices within the organization.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Experience: </b></p><p><br></p><p>● 5+ years of relevant of hands-on experience in the DevOps industry</p><p>● Containerization (Kubernetes and OpenShift)</p><p>● Configuration tools and frameworks (Terraform, Istio, Helm)</p><p>● Knowledge of systems (Linux, GNU tooling), networking (OSI model, DNS, routing, SSL Certificates) and virtualization vs containerization</p><p>● Public clouds: AWS/Azure/GCP/Mendix</p><p>● Security Awareness</p><p>● Experience with CI/CD concepts</p><p>● Experience in conducting IT audits, both internal and external</p><p><br></p><p><b>Needed Competencies:</b></p><p><br></p><p>● Fluent in both oral and written English</p><p>● Time Management skills</p><p>● Capable of succeeding in a very dynamic and fast-paced environment</p><p>● Able to work individually as well as being a cooperative team player</p><p>● Knowledge of programming languages</p><p>● Strong problem-solving skills</p><p>● Good attention to detail</p><p>● Excellent organisational and time management skills, and the ability to work on multiple projects at the same time</p><p>● Awareness of DevOps and Agile principles.</p><p><br></p><p><b>Knowledge, Skills and Abilities:</b></p><p><br></p><p>• Strong understanding of software development methodologies and the SDLC.</p><p>• Proficiency in scripting languages such as Bash, Python, or PowerShell.</p><p>• Experience with cloud platforms like AWS, Azure, or Google Cloud Platform.</p><p>• Knowledge of containerization technologies like Docker and container orchestration platforms like Kubernetes.</p><p>• Familiarity with infrastructure automation tools such as Terraform, Ansible, or CloudFormation.</p><p>• Experience with CI/CD tools like Jenkins, Travis CI, or GitLab CI/CD.</p><p>• Understanding of networking concepts and protocols.</p><p>• Knowledge of monitoring and logging tools such as Prometheus,New Relic Grafana, or ELK Stack.</p><p>• Strong problem-solving and troubleshooting skills.</p><p>• Excellent communication and collaboration skills.</p><p><br></p><p><b>Preferences:</b></p><p><br></p><p>● AWS Certified DevOps Engineer Professional.</p><p>● AWS Certified DevOps Engineer - Professional Certification.</p><p>● Azure DevOps Engineer Expert.</p><p>● Certified Kubernetes Administrator (CKA).</p><p>● Docker Certified Associate (DCA).</p><p>● Puppet Certified Professional.</p><p><br></p><p><b>Education:</b> Degree in Computer Science or related field (Master / Bachelor level).</p><p><br></p><p><b>Travel:</b> Based on customer requirement(s).</p><p><br></p><p><b>Work Schedule:</b> Local Avertra office schedule.</p><p><br></p><p>Benefits</p><p><b>What can we promise you:</b></p><ul><li>You’ll join a global family of awesome, passionate people that are working together to build a sustainable, scalable ecosystem committed to using logic to create a better experience.</li><li>We want you to help us become better. You will be empowered to drive change and innovate.</li><li>That we will invest in you. We will give you the opportunity to master your domain and drive excellence.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Consistently offer professional, friendly and engaging service</li><li>Lead and manage the F&B Outlet team in all aspects of the department and ensure service standards are followed</li><li>Handle guest concerns and react quickly and professionally</li><li>To assist in the recruitment and training of F&B Colleagues</li><li>Balance operational, administrative and Colleague needs</li><li>Conduct regularly scheduled departmental meetings</li><li>Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions</li><li>Have full knowledge of all Outlet menus</li><li>Manage the departmental budget</li><li>Follow outlet policies, procedures and service standards</li><li>Follow all safety and sanitation policies when handling food and beverage</li><li>Other duties as assigned</li></ul><br>Qualifications<br><br><ul><li>Previous Food and Beverage leadership experience required</li><li>Previous Point of Sale System experience required</li><li>Computer literate in Microsoft Window applications required</li><li>University/College degree in a related discipline preferred</li><li>Excellent communication and organizational skills</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible & reliable</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<p><h4>Responsibilities</h4>
<p>Perform all-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability.</p>
<p>Research, develop, present, and publish all-source intelligence products at the tactical, operational, and strategic levels.</p>
<h4>Requirements</h4>
<ul>
<li>Active TS/SCI clearance</li>
<li>Associate's degree or four years of direct relevant intelligence analysis experience</li>
<li>At least four years analytical experience at the tactical/operational level within DoD or equivalent government agencies</li>
<li>Requires former MOS 35F, 350F, 18F, 35D, 34A, or equivalent specialty codes such as USMC – 0204, 0210, 0211 - Counterintelligence/Human Intelligence Specialist, 0231 Intelligence Specialist, US Navy – Navy Intelligence Specialist, USAF - 1N051 All Source Intelligence Analyst, 1N771 Human Intelligence Specialist, 1N451A Intelligence Fusion Analyst</li>
<li>Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development</li>
<li>Possess strong research, analytical, and writing skills</li>
<li>Be capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements</li>
<li>Briefing skills to include the ability to clearly articulate information</li>
</ul>
<h4>Desired qualifications</h4>
<ul>
<li>Bachelor's degree</li>
<li>Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI or military analysis</li>
<li>OSINT/PAI research and analytical experience</li>
</ul>
<h4>Compensation details</h4>
<p>$80,000 - $100,000</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions or benefits.</p>
<h4>Original posting</h4>
<p>05/11/2026 - Until filled</p>
<p>The company anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<p>The company is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<p>JOB SUMMARY Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners.</p><p>CORE WORK ACTIVITIES</p><p>Managing Revenue Management Projects and Strategy</p><p>Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities. Monitors the annual pricing process for transient, group and catering rooms, and function space. Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space. Develops and executes the hotel(s) strategic plan(s). Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings. Establishes long-range objectives and specifies the strategies and actions to achieve them. Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization. Manages room authorizations, rates and restrictions. Utilizes brand s revenue management systems and tools to ensure that revenue and profit are maximized. Prepares budgets for transient, group and catering. Updates market knowledge and aligns strategies and approaches accordingly. Serves as a demand expert for team members, GMs, and regional stakeholders Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Promotes and protects brand integrity and positioning. Participates in quarterly regional reviews. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Verifies property diagnostic processes (PDP) are used to maximize revenue and profits. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Thinks creatively and practically to develop, execute and implement new business plans. Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues. Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed.</p><p>Analyzing and Reporting Revenue Management Data</p><p>Actively participates in the weekly and long range forecasts. Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyzes information and evaluates results to choose the best solution and solve problems. Uses computers and computer systems (including hardware and software) to, set up functions, enter data, or process information. Generates and provides accurate and timely results in the form of reports, presentations, etc. Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes. Prepares revenue and profit opportunity analysis. Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders. Compiles information, analyzes and monitors actual sales against projected sales. Assists with account diagnostics process and validates conclusions. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning</p><p>Building Successful Relationships</p><p>Develops and manages internal and external key stakeholder relationships. Provides targeted and timely communication of results, achievements and challenges to all stakeholders. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Develops strong partnerships and relationship with regional team members to successfully achieve regional goals and priorities.</p><p>Managing and Conducting Human Resources Activities</p><p>Interviews and hires employees with the appropriate skills to meet the business needs of the operation. Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Conducts employee performance appraisals according to Standard Operating Procedures. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team. Solicits feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous bases. Verifies regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience A degree in a relevant business discipline preferred or demonstration of equivalent work experience.</p>
<p>JOB SUMMARY This position overlooks The St. Regis Amman Hotel, W Amman Hotel, Al Manara Luxury Collection and Westin Saraya Aqaba Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners. CORE WORK ACTIVITIES Managing Revenue Management Projects and Strategy Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities. Monitors the annual pricing process for transient, group and catering rooms, and function space. Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space. Develops and executes the hotel(s) strategic plan(s). Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings. Establishes long-range objectives and specifies the strategies and actions to achieve them. Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization. Manages room authorizations, rates and restrictions. Utilizes brand s revenue management systems and tools to ensure that revenue and profit are maximized. Prepares budgets for transient, group and catering. Updates market knowledge and aligns strategies and approaches accordingly. Serves as a demand expert for team members, GMs, and regional stakeholders Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Promotes and protects brand integrity and positioning. Participates in quarterly regional reviews. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Verifies property diagnostic processes (PDP) are used to maximize revenue and profits. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Thinks creatively and practically to develop, execute and implement new business plans. Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues. Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed. Analyzing and Reporting Revenue Management Data Actively participates in the weekly and long range forecasts. Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyzes information and evaluates results to choose the best solution and solve problems. Uses computers and computer systems (including hardware and software) to, set up functions, enter data, or process information. Generates and provides accurate and timely results in the form of reports, presentations, etc. Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes. Prepares revenue and profit opportunity analysis. Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders. Compiles information, analyzes and monitors actual sales against projected sales. Assists with account diagnostics process and validates conclusions. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning Building Successful Relationships Develops and manages internal and external key stakeholder relationships. Provides targeted and timely communication of results, achievements and challenges to all stakeholders. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Develops strong partnerships and relationship with regional team members to successfully achieve regional goals and priorities. Managing and Conducting Human Resources Activities Interviews and hires employees with the appropriate skills to meet the business needs of the operation. Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Conducts employee performance appraisals according to Standard Operating Procedures. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team. Solicits feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous bases. Verifies regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</p><p><strong>Desired Candidate Profile</strong></p><p>A degree in a relevant business discipline preferred or demonstration of equivalent work experience.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. As a Vulnerability Analyst working on the Department of Defense (DoD) network, your duties would encompass a wide range of responsibilities aimed at ensuring the security and integrity of sensitive information and systems. Vulnerability Analysts conduct comprehensive assessments of computing systems, networks, and applications to identify and mitigate potential security risks. While leveraging cybersecurity methodologies, analysts analyze vulnerabilities, assess their impact, and collaborate with cross-functional teams to implement effective remediation plans of action with milestones. Seeks to protect and defend information and information systems by ensuring data confidentiality and integrity with non-repudiation, authentication, and availability of data and technology through assessments of control frameworks. Vulnerability Analysts strategically plan, coordinate, scan, analyze, and report compliance of the Department of Defense Information Network (DoDIN) to its Cybersecurity Services customers on the SWA regional and theater level. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Responsibilities</p><ul><li>Conduct regular security assessments and audits of information systems with the DoD SWA network.</li><li>Develop and implement action plans to manage common vulnerabilities and exposures.</li><li>Design report templates for daily use and distribution to customers and subordinate personnel to maintain at minimum a 95% overall vulnerability compliancy rating.</li><li>Monitor Information Assurance Security Alerts & Bulletins to detect and ensure rapid initial response to any cybersecurity related incident or event that could cause harm to the SWA AOR of the DoDIN.</li><li>Maintain cross-communication with other cybersecurity division (e.g. IDS/IPS & ArcSight) to discover attempts to exploit known and zero-day vulnerabilities.</li><li>Recommend improvements to the overall cybersecurity posture.</li><li>Possess the ability to communicate effectively with management and upper echelon military personnel to ensure information is disseminated timely and efficiently.</li><li>Maintain working knowledge of vulnerability management systems (Tenable & Nessus)</li><li>Provides technical and operational support to functional end users of vulnerability tools (e.g. Assured Compliance Assessment Solution) ACAS and TYCHON.</li><li>Prepares vulnerability scanning reports to submit to commanders and higher headquarters.</li><li>Interfaces with the IAVM Manager and ISSO regarding vulnerability and remediation issues.</li><li>Additional requirements may vary upon location.</li><li>Performs other duties and assignments as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Requires an active Secret Clearance</li><li>Bachelor s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field.</li><li>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNP: Certified Network Professional - Security CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024) CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler ISACA: CISA: Certified Information Systems Auditor ISC2: CCSP: Certified Cloud Security Professional ISC2: CISSP (or Associate): Certified Information Systems Security Professional COMPUTING ENVIRONMENT (CE) : Cisco: CCIE: Certified Internetwork Expert ( Any ) Cisco: CCNP: Certified Network Professional ( Any ) DISA: ACAS: Assured Compliance Assessment Solution 5.3 ( or current version ) EC Council: CEH: Certified Ethical Hacker EC Council: ECIH: Certified Incident Handler EC-Council: CHFI: Certified Hacking Forensic Investigator EC-Council: CND: Certified Network Defender GIAC: GCIH: Certified Incident Handler Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: Certified: Azure Associate ( Any ) Microsoft: Certified: Azure Expert ( Any ) Microsoft: MCSA: Cloud Platform Microsoft: MCSA: Windows Server 2016 Microsoft: MCSE: ( Any above 2012 ) Microsoft: MCSE: Cloud Platform and Infrastructure Microsoft: MCSE: Data Management and Analytics Microsoft: MCSE: Productivity Solutions Expert Red Hat: RHCA: Certified Architect Red Hat: RHCE: Certified Engineer Red Hat: RHSA: Certified Systems Administrator</li><li>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.</li><li>Requires a minimum of seven (7) years of experience in telecommunications sector.</li><li>Experience with a customer service-oriented company.</li><li>You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</li></ul><p></p></section>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking a highly skilled and experienced Salesforce Marketing Cloud Senior (Next) professional to lead the design, implementation, optimization, and management of customer engagement and marketing automation solutions using Salesforce Marketing Cloud and Marketing Cloud Next capabilities. The ideal candidate will have deep expertise in omnichannel campaign execution, customer journey orchestration, data-driven marketing strategies, and advanced Salesforce ecosystem integrations. This role requires both strategic thinking and hands-on technical execution to deliver scalable and personalized customer experiences.</p>
<h4>Role responsibilities</h4>
<p><strong>Platform management & solution design</strong><br>
Lead the implementation and optimization of Salesforce Marketing Cloud solutions, including Marketing Cloud Next functionalities. Design scalable marketing automation architectures aligned with business and customer engagement goals. Configure and manage core SFMC modules such as:</p>
<ul>
<li>Journey Builder</li>
<li>Email Studio</li>
<li>Automation Studio</li>
<li>Mobile Studio</li>
<li>Advertising Studio</li>
<li>Data Cloud integrations</li>
<li>Personalization and AI-driven capabilities</li>
</ul>
<p><strong>Campaign management</strong><br>
Develop, execute, and optimize multi-channel marketing campaigns across email, SMS, push notifications, and digital channels. Build and maintain customer journeys with advanced segmentation and personalization strategies. Ensure campaign delivery accuracy, quality assurance, and performance tracking.</p>
<p><strong>Data & integration</strong><br>
Integrate Salesforce Marketing Cloud with CRM, CDP, APIs, and third-party platforms. Manage data extensions, SQL queries, automations, and audience segmentation. Support real-time data synchronization and customer lifecycle management.</p>
<p><strong>Technical development</strong><br>
Develop dynamic and personalized content using:</p>
<ul>
<li>AMPscript</li>
<li>SSJS</li>
<li>HTML/CSS</li>
<li>SQL</li>
</ul>
<p>Build reusable templates, automation workflows, and scalable campaign frameworks. Troubleshoot platform issues and optimize system performance.</p>
<p><strong>Analytics & optimization</strong><br>
Monitor campaign KPIs and customer engagement metrics. Generate insights and recommendations to improve conversion, retention, and customer experience. Support A/B testing, reporting dashboards, and marketing performance analysis.</p>
<p><strong>Leadership & collaboration</strong><br>
Collaborate with marketing, CRM, sales, analytics, and technology teams. Mentor junior team members and provide SFMC best practice guidance. Participate in solution architecture discussions and stakeholder workshops.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li>
<li>5+ years of hands-on experience with Salesforce Marketing Cloud.</li>
<li>Strong experience with Marketing Cloud Next capabilities and modern customer engagement platforms.</li>
<li>Proven expertise in:</li>
<ul>
<li>Journey Builder</li>
<li>Automation Studio</li>
<li>Email Studio</li>
<li>SQL</li>
<li>AMPscript</li>
<li>API integrations</li>
</ul>
<li>Experience integrating SFMC with Salesforce CRM, Data Cloud, and CDP solutions.</li>
<li>Strong understanding of customer lifecycle marketing and omnichannel strategies.</li>
<li>Excellent analytical, troubleshooting, and communication skills.</li>
</ul></p><p></p>
<p><h4>Responsibilities</h4>
<p>Perform all-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability.</p>
<p>Research, develop, present, and publish all-source intelligence products at the tactical, operational, and strategic levels.</p>
<h4>Requirements</h4>
<ul>
<li>Active TS/SCI clearance</li>
<li>Associate's degree or four years of direct relevant intelligence analysis experience</li>
<li>At least four years analytical experience at the tactical/operational level within DoD or equivalent government agencies</li>
<li>Requires former MOS 35F, 350F, 18F, 35D, 34A, or equivalent specialty codes such as USMC – 0204, 0210, 0211 - Counterintelligence/Human Intelligence Specialist, 0231 Intelligence Specialist, US Navy – Navy Intelligence Specialist, USAF - 1N051 All Source Intelligence Analyst, 1N771 Human Intelligence Specialist, 1N451A Intelligence Fusion Analyst</li>
<li>Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development</li>
<li>Possess strong research, analytical, and writing skills</li>
<li>Be capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements</li>
<li>Briefing skills to include the ability to clearly articulate information</li>
</ul>
<h4>Desired qualifications</h4>
<ul>
<li>Bachelor's degree</li>
<li>Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI or military analysis</li>
<li>OSINT/PAI research and analytical experience</li>
</ul>
<h4>Compensation details</h4>
<p>$80,000 - $100,000</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions or benefits.</p>
<h4>Original posting</h4>
<p>05/11/2026 - Until filled</p>
<p>The company anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<p>The company is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Audit and Verification Specialist reports to the Deputy Director of Finance and Chief, Accounts Division.</p><p>Responsibilities</p><p>Acts as a focal point for the Agency in coordinating verification missions across the Fields; provides technical leadership at strategic and operational levels in support of the missions, with a particular focus on planning and leading interactions and coordination of UNRWA activities and information with multiple levels; including understanding the terms and reference of the verification, providing guidance to External Relations Department (ERD), Communications Department (CD) and Field leads on verification queries, review of responses, coordination of responses with Field, Department of Legal Affairs (DLA), ERD and CD, and follow up on post verification actions.</p><p>Assesses approach of internal audits and verifications for consistency with the techniques and standards of the profession and audit best practices, as well as applicable Accounting Standards, Financial Regulations and Instructions of the Agency; ensures the findings are in line with the terms of references agreed with the mission and the audit/verification; identifies issues and trends and makes recommendations to improve the Agency s timeliness and quality of data provided in response of audit and verification missions; reviews the submission of documents as required for verification missions, to ensure accuracy and completeness of supporting documents; highlights risk areas and takes the lead in coordinating corrective actions; performs proper reconciliations.</p><p>In coordination with main UNBOA focal point of the Agency, manages the interim and final audit by UN Board of Auditors (UNBoA), including engagement with department/field directors, preparation of plan, entrance and exit meetings with the management team, communication including; collecting, interpreting and dissemination of audit requests, observation and recommendations; develops and leads the functioning of Agency-wide mechanism for data collection and consolidation to oversee and control the collection, review, consolidation and submission of responses from department /field directors after due verification and quality control in coordination with the department directors; coordinates with concerned parties to ensure timely responses to audit queries and observations, drafts management responses to audit queries; backfills main UNBOA focal point of the Agency as necessary.</p><p>Provides support in managing the timely implementation of UNBoA, internal audits, donor verification recommendations by proper tracking and monitoring; ensures audit recommendations implementation rate meets the required benchmark; takes the lead in implementing initiatives with respect to system, tools, policies, guidance to improve audit recommendations tracking and implementation.</p><p>Acts as the focal point in Finance Department for Department of Internal Oversight Services (DIOS) audits, Advisory Committee of Internal Oversight (ACIO) visits and coordinating other inspections including planning the timing of audits, coordination and collection of data within Finance department and submission to the relevant bodies.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2><p>Advanced university degree (Master or equivalent) from an accredited educational institution in accounting, finance, business administration or related field.</p><p>Job - Specific Qualification Not available.</p><h2>Work Experience</h2><p>At least seven years of progressively responsible and relevant experience in the application of the knowledge acquired accounting, finance, business administration or related field is required.</p><p>At least three years at the international level, in a large multinational, governmental, or non-profit organization in the areas of budgeting, accounting, financial management or related work, using computer-based financial systems is required.</p><p>Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have a minimum of two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required.</p><p>Advanced university degree (Master or equivalent) from an accredited educational institution in accounting, finance, business administration or related field is required.</p><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><h2>Desirable Qualifications</h2><p>Experience in budget or finance office of an organization in the UN common system is desirable.</p><p>Membership in a professional body of accountants (e.g. Institute of Chartered Accountants, Institute of Certified Public Accountants) is desirable.</p><p>Basic knowledge of Arabic is desirable.</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable.</p><p>The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p>
<p>The JIF is seeking a highly motivated JIF Coordination Technical Officer to work with the Jordan INGO Forum. This position will mainly be responsible for supporting the JIF Country Directors, represented by the Steering Committee (SC), and JIF Director, to build and maintain relationships with national and international stakeholders. They will also be responsible for coordinating government engagement efforts with and collecting relevant information from JIF member focal points with the overall goal of supporting collective and coordinated action.</p><p>Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:</p><p>1. Professional competencies</p><p>These are skills, knowledge and experience that are important for effective performance. Generic professional competencies for this position:</p><ul><li>Bachelor degree in a relevant field.</li><li>3-5 years of relevant experience within field of expertise</li><li>Experience working with an INGO is required, including coordination forums or working groups.</li><li>Proven ability to collect, analyze and report on information/data.</li><li>Fluency in written and spoken English and Arabic required.</li><li>Ability to draft reports and edit in English is required.</li><li>Strong computer skills required.</li><li>The jobholder is required to develop, maintain and apply professional or advanced knowledge and expertise in working with national governmental institutions.</li></ul><p>Context related skills, knowledge and experience:</p><ul><li>Knowledge of the context in Jordan</li><li>Knowledge of JIF structure and mandate is a plus</li><li>Experience interacting with INGOs, local NGOs, coordination forums or working groups</li><li>Experience interacting with government officials and ministries</li><li>Ability to deal with regular special demands as a core element of the role.</li></ul><p>2. Behavioral competencies (max 6)</p><ul><li>You are able to communicate with impact and respect.</li><li>You are able to handle sensitive and confidential information in a professional manner.</li><li>You are organized.</li><li>You are able to manage multiple tasks and prioritize</li><li>You are flexible and can adapt to a changing environment</li></ul><p>1. Performance Management</p><p>The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:</p><ul><li>The Job Description</li><li>The individual Work- and Professional Development Plan</li><li>The Competency Framework</li></ul><p>Generic responsibilities:</p><ul><li>Adherence to NRC policies, guidance and procedures</li><li>Contribute to government engagement strategy and provide input on needs and gaps.</li><li>Develop and coordinate the information sharing of JIF guidance related to government engagement, government policy and other relevant materials (Donors, UN, GoJ, Civil society)</li></ul><p>Specific responsibilities:</p><p>Government Engagement Support</p><ul><li>Support the JIF Director and SC in representing JIF member concerns to different ministries and answer enquiries and share member challenges.</li><li>Make sure all relevant GoJ rules (JORISS, FFM, Takamul etc.) and regulations are tracked and shared with the different INGO.</li><li>Provide updates to JIF members on new regulations or guidelines from different ministries including project approval.</li><li>Track developments regarding the GoJ s stand points and policies and regularly brief JIF Secretariat and SC on changes and impacts on JIF s members.</li><li>Support the JIF Director and SC to maintain positive working relations with MoI, MoPIC, MoSD, MoE, MoH and any other relevant GoJ stakeholders.</li><li>Support the JIF Director and SC to liaise and collaborate with relevant stakeholders and represent JIF in relevant forums/cluster/working groups</li><li>Upon request of JIF members, provide orientations and trainings related to GoJ requirements, standards and policy.</li><li>Attend relevant meetings and working groups and represent JIF as requested by JIF Director and/or SC.</li></ul><p>Information management</p><ul><li>Support the JIF Secretariat and SC to maintain a network with government structures in Jordan.</li><li>Support Coordinate meetings, note-taking and follow-up for all Country Director Group meetings and Working Group meetings.</li><li>Maintain mailing lists (and WhatsApp groups, where relevant) for Working Groups, Country Director Groups and Observer groups.</li><li>As delegated by the JIF Director, attend relevant internal meetings to coordinate with NRC on relevant issues.</li><li>Keep track of membership fees payment, maintain an up-to-date finance database, and liaise with the NRC accounting department for control and compliance with NRC and donor regulations.</li><li>Provide support reporting related to JIF activities and indicators to allow the JIF Secretariat to report accurately to both NRC, JIF membership and donors.</li><li>Prepare, submit and follow-up on procurement requests, and logistics, security and procurement processes if and when relevant</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Background: The Norwegian Refugee Council has hosted the Jordan INGO Forum (JIF) since its establishment in 2012. The JIF is a network of 60+ international non-governmental organizations (INGOs) implementing development and humanitarian programs to respond to the needs of vulnerable Jordanians and refugees in Jordan. The JIF is mandated to support its members by providing services along four key pillars: information exchange, coordination, advocacy, and representation. To be effective the Forum must maintain strong working relationships with key government and national stakeholders, including national NGOs. These interfaces determine the JIF Secretariat s ability to influence policy, advance member concerns and work with national stakeholders to achieve common goals. This position will also play a critical role in supporting the coordination of government engagement and liaison efforts among JIF members to develop best practices/lessons learned and relevant guidance for senior leadership. The JIF Secretariat is a small team and requires independence and self-management in order to respond without bias or partiality to the needs of different members and to maintain key stakeholder relations.</p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are looking for a detail-oriented CMS associate with 3–5 years of experience in web content management and digital publishing, with hands-on experience using Adobe Experience Manager (AEM) or similar enterprise CMS platforms. This role focuses on content authoring, page management, digital asset handling, and supporting content operations across enterprise websites and multilingual digital platforms.</p>
<p>The ideal candidate will be responsible for creating and maintaining content in AEM, ensuring compliance with brand, accessibility, and SEO standards, and collaborating closely with content, design, development, QA, and marketing teams in a structured Agile environment.</p>
<h4>Role responsibilities</h4>
<p><strong>Page authoring & content management</strong><br>
Create, edit, update, and publish web pages in AEM Sites using existing components, editable templates, content fragments, and experience fragments. Maintain accurate and consistent page layouts aligned with approved designs and content standards. Ensure all content is published correctly across desktop, tablet, and mobile devices.</p>
<p><strong>Content uploads & formatting</strong><br>
Upload and format text, images, videos, banners, and multimedia content following established editorial and brand guidelines. Ensure content formatting consistency, readability, and visual quality across pages and templates.</p>
<p><strong>Digital asset management (DAM)</strong><br>
Manage digital assets within AEM Assets (DAM). Upload assets, apply metadata and tags, organize folders, and maintain proper asset governance and structure. Ensure assets are optimized and appropriately referenced across pages and components.</p>
<p><strong>Multi-site & multilingual support</strong><br>
Support content rollouts across multiple sites, markets, and languages using AEM Multi Site Manager (MSM). Assist with:<br>
<li>Live copies</li>
<li>Language copies</li>
<li>Content inheritance</li>
<li>Localization workflows</li>
Support right-to-left (RTL) content validation where applicable.</p>
<p><strong>Brand, editorial & governance compliance</strong><br>
Ensure all published content follows:<br>
<li>Brand guidelines</li>
<li>Editorial standards</li>
<li>Tone of voice</li>
<li>Terminology consistency</li>
<li>Authoring governance processes</li>
Follow defined authoring checklists and publishing procedures.</p>
<p><strong>SEO & accessibility support</strong><br>
Apply SEO best practices including:<br>
<li>Metadata</li>
<li>Alt text</li>
<li>Page titles</li>
<li>Structured URLs</li>
<li>Internal linking</li>
Ensure basic accessibility compliance using:<br>
<li>Proper heading hierarchy</li>
<li>Accessible link labeling</li>
<li>Image accessibility practices</li>
<li>WCAG guidelines</li></p>
<p><strong>Pre-publish QA & validation</strong><br>
Review pages before publishing to ensure:<br>
<li>Correct formatting</li>
<li>Functional links</li>
<li>Responsive rendering</li>
<li>Content accuracy</li>
<li>Component consistency</li>
Coordinate with QA teams when required for validation and approvals.</p>
<p><strong>Issue tracking & resolution</strong><br>
Identify and report authoring, publishing, component, or rendering issues. Log and track tickets using JIRA, ServiceNow, or similar workflow tools. Work closely with developers and senior CMS team members to resolve issues efficiently.</p>
<p><strong>Content maintenance</strong><br>
Maintain and update existing website content. Remove outdated content, implement scheduled updates, and ensure content freshness across digital properties.</p>
<p><strong>Collaboration</strong><br>
Work closely with CMS managers, content authors, designers, developers, QA teams, and marketing stakeholders. Support delivery timelines and contribute to smooth publishing operations across projects.</p>
<p><strong>Continuous learning</strong><br>
Expand knowledge of AEM features, workflows, and enterprise CMS best practices. Participate in training sessions and gradually take ownership of more advanced authoring and operational tasks.</p>
<h4>Requirements</h4>
<p>3–5 years of experience in web content authoring, CMS operations, or digital publishing. Hands-on experience with Adobe Experience Manager (AEM) or comparable enterprise CMS platforms such as:</p>
<li>Sitecore</li>
<li>Optimizely</li>
<li>WordPress</li>
<li>Contentful</li>
<p>Experience working in Agile or workflow-driven environments with cross-functional teams. Comfortable working with structured processes, governance models, and publishing standards.</p>
<h4>Core technical requirements</h4>
<p><strong>AEM / CMS authoring</strong><br>
Hands-on experience with:<br>
<li>AEM Sites authoring</li>
<li>Page creation</li>
<li>Editable templates</li>
<li>Content fragments</li>
<li>Experience fragments</li>
Experience using AEM Assets (DAM) for:<br>
<li>Asset uploads</li>
<li>Metadata tagging</li>
<li>Folder organization</li>
Basic understanding of:<br>
<li>Multi Site Manager (MSM)</li>
<li>Live copies</li>
<li>Language copies</li>
<li>Publishing and replication workflows</li></p>
<p><strong>Technical foundation</strong><br>
Basic working knowledge of:<br>
<li>HTML</li>
<li>CSS</li>
Ability to troubleshoot minor formatting and content display issues. Understanding of:<br>
<li>SEO fundamentals</li>
<li>Metadata optimization</li>
<li>URL structure</li>
<li>Accessibility basics (WCAG)</li>
<li>Familiarity with image and video optimization for web publishing</li></p>
<p><strong>Tools & collaboration</strong><br>
Experience using:<br>
<li>JIRA</li>
<li>ServiceNow</li>
<li>Confluence</li>
<li>SharePoint</li>
<li>Similar collaboration and ticketing tools</li>
Strong written and verbal communication skills. Ability to follow authoring standards, documentation, and publishing workflows accurately.</p>
<h4>Nice to have</h4>
<p>Exposure to AEM as a Cloud Service. Familiarity with:<br>
<li>Adobe Analytics</li>
<li>Google Analytics</li>
<li>Adobe Target</li>
<li>Tealium</li>
Experience with image editing or optimization tools. Background in:<br>
<li>Digital marketing</li>
<li>Communications</li>
<li>UX/UI</li>
<li>Web design</li>
Experience supporting Arabic or RTL websites.</p>
<h4>Soft skills</h4>
<li>Strong attention to detail and content accuracy</li>
<li>Good communication and collaboration skills</li>
<li>Ability to follow processes and work independently when needed</li>
<li>Strong organizational and time management abilities</li>
<li>Willingness to learn and grow within enterprise CMS operations</li>
<h4>Education</h4>
<p>Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.</p></p><p></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are looking for a detail-oriented CMS associate with 3–5 years of experience in web content management and digital publishing, with hands-on experience using Adobe Experience Manager (AEM) or similar enterprise CMS platforms. This role focuses on content authoring, page management, digital asset handling, and supporting content operations across enterprise websites and multilingual digital platforms.</p>
<p>The ideal candidate will be responsible for creating and maintaining content in AEM, ensuring compliance with brand, accessibility, and SEO standards, and collaborating closely with content, design, development, QA, and marketing teams in a structured Agile environment.</p>
<h4>Role responsibilities</h4>
<p><strong>Page authoring & content management</strong><br>
Create, edit, update, and publish web pages in AEM Sites using existing components, editable templates, content fragments, and experience fragments. Maintain accurate and consistent page layouts aligned with approved designs and content standards. Ensure all content is published correctly across desktop, tablet, and mobile devices.</p>
<p><strong>Content uploads & formatting</strong><br>
Upload and format text, images, videos, banners, and multimedia content following established editorial and brand guidelines. Ensure content formatting consistency, readability, and visual quality across pages and templates.</p>
<p><strong>Digital asset management (DAM)</strong><br>
Manage digital assets within AEM Assets (DAM). Upload assets, apply metadata and tags, organize folders, and maintain proper asset governance and structure. Ensure assets are optimized and appropriately referenced across pages and components.</p>
<p><strong>Multi-site & multilingual support</strong><br>
Support content rollouts across multiple sites, markets, and languages using AEM Multi Site Manager (MSM). Assist with:<br>
<li>Live copies</li>
<li>Language copies</li>
<li>Content inheritance</li>
<li>Localization workflows</li>
Support right-to-left (RTL) content validation where applicable.</p>
<p><strong>Brand, editorial & governance compliance</strong><br>
Ensure all published content follows:<br>
<li>Brand guidelines</li>
<li>Editorial standards</li>
<li>Tone of voice</li>
<li>Terminology consistency</li>
<li>Authoring governance processes</li>
Follow defined authoring checklists and publishing procedures.</p>
<p><strong>SEO & accessibility support</strong><br>
Apply SEO best practices including:<br>
<li>Metadata</li>
<li>Alt text</li>
<li>Page titles</li>
<li>Structured URLs</li>
<li>Internal linking</li>
Ensure basic accessibility compliance using:<br>
<li>Proper heading hierarchy</li>
<li>Accessible link labeling</li>
<li>Image accessibility practices</li>
<li>WCAG guidelines</li></p>
<p><strong>Pre-publish QA & validation</strong><br>
Review pages before publishing to ensure:<br>
<li>Correct formatting</li>
<li>Functional links</li>
<li>Responsive rendering</li>
<li>Content accuracy</li>
<li>Component consistency</li>
Coordinate with QA teams when required for validation and approvals.</p>
<p><strong>Issue tracking & resolution</strong><br>
Identify and report authoring, publishing, component, or rendering issues. Log and track tickets using JIRA, ServiceNow, or similar workflow tools. Work closely with developers and senior CMS team members to resolve issues efficiently.</p>
<p><strong>Content maintenance</strong><br>
Maintain and update existing website content. Remove outdated content, implement scheduled updates, and ensure content freshness across digital properties.</p>
<p><strong>Collaboration</strong><br>
Work closely with CMS managers, content authors, designers, developers, QA teams, and marketing stakeholders. Support delivery timelines and contribute to smooth publishing operations across projects.</p>
<p><strong>Continuous learning</strong><br>
Expand knowledge of AEM features, workflows, and enterprise CMS best practices. Participate in training sessions and gradually take ownership of more advanced authoring and operational tasks.</p>
<h4>Requirements</h4>
<p>3–5 years of experience in web content authoring, CMS operations, or digital publishing. Hands-on experience with Adobe Experience Manager (AEM) or comparable enterprise CMS platforms such as:</p>
<li>Sitecore</li>
<li>Optimizely</li>
<li>WordPress</li>
<li>Contentful</li>
<p>Experience working in Agile or workflow-driven environments with cross-functional teams. Comfortable working with structured processes, governance models, and publishing standards.</p>
<h4>Core technical requirements</h4>
<p><strong>AEM / CMS authoring</strong><br>
Hands-on experience with:<br>
<li>AEM Sites authoring</li>
<li>Page creation</li>
<li>Editable templates</li>
<li>Content fragments</li>
<li>Experience fragments</li>
Experience using AEM Assets (DAM) for:<br>
<li>Asset uploads</li>
<li>Metadata tagging</li>
<li>Folder organization</li>
Basic understanding of:<br>
<li>Multi Site Manager (MSM)</li>
<li>Live copies</li>
<li>Language copies</li>
<li>Publishing and replication workflows</li></p>
<p><strong>Technical foundation</strong><br>
Basic working knowledge of:<br>
<li>HTML</li>
<li>CSS</li>
Ability to troubleshoot minor formatting and content display issues. Understanding of:<br>
<li>SEO fundamentals</li>
<li>Metadata optimization</li>
<li>URL structure</li>
<li>Accessibility basics (WCAG)</li>
<li>Familiarity with image and video optimization for web publishing</li></p>
<p><strong>Tools & collaboration</strong><br>
Experience using:<br>
<li>JIRA</li>
<li>ServiceNow</li>
<li>Confluence</li>
<li>SharePoint</li>
<li>Similar collaboration and ticketing tools</li>
Strong written and verbal communication skills. Ability to follow authoring standards, documentation, and publishing workflows accurately.</p>
<h4>Nice to have</h4>
<p>Exposure to AEM as a Cloud Service. Familiarity with:<br>
<li>Adobe Analytics</li>
<li>Google Analytics</li>
<li>Adobe Target</li>
<li>Tealium</li>
Experience with image editing or optimization tools. Background in:<br>
<li>Digital marketing</li>
<li>Communications</li>
<li>UX/UI</li>
<li>Web design</li>
Experience supporting Arabic or RTL websites.</p>
<h4>Soft skills</h4>
<li>Strong attention to detail and content accuracy</li>
<li>Good communication and collaboration skills</li>
<li>Ability to follow processes and work independently when needed</li>
<li>Strong organizational and time management abilities</li>
<li>Willingness to learn and grow within enterprise CMS operations</li>
<h4>Education</h4>
<p>Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.</p></p><p></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are looking for a skilled frontend developer with 3–5 years of experience building modern, responsive, and accessible web applications. This role is frontend-focused, requiring strong expertise in HTML, CSS, JavaScript, and modern frontend frameworks, along with hands-on experience integrating frontend solutions within Adobe Experience Manager (AEM) or similar enterprise CMS platforms such as Sitecore, Contentful, Storyblok, or WordPress.</p>
<p>The ideal candidate should have experience developing reusable UI components, implementing responsive designs from Figma, and collaborating closely with backend developers, QA, designers, and content authors in Agile environments.</p>
<h4>Role responsibilities</h4>
<p><strong>UI development</strong><br>
Build responsive, accessible, and high-performance user interfaces using HTML5, CSS3, and modern JavaScript (ES6+). Develop clean, maintainable, and scalable frontend code following modern best practices.</p>
<p><strong>Component-based development</strong><br>
Create reusable UI components aligned with design systems and component-driven architecture principles. Ensure consistency across pages and applications through shared component libraries.</p>
<p><strong>Frontend framework development</strong><br>
Develop interactive web experiences using React (preferred), Next.js, or Vue.js. Implement component state management and frontend application logic effectively.</p>
<p><strong>CMS integration</strong><br>
Integrate frontend components within Adobe Experience Manager (AEM) or other enterprise CMS platforms. Work with AEM concepts such as:<br>
<li>HTL/Sightly</li>
<li>Clientlibs</li>
<li>Editable templates</li>
<li>Content fragments</li>
<li>Experience fragments</li>
<li>Component dialogs</li>
Ensure frontend implementations support authoring workflows and configurable content structures.</p>
<p><strong>Design implementation</strong><br>
Convert Figma or similar design files into pixel-perfect responsive interfaces. Maintain consistency with design tokens, typography, spacing, and branding guidelines.</p>
<p><strong>Cross-browser & responsive support</strong><br>
Ensure compatibility across modern browsers, devices, and screen sizes. Support RTL layouts and multilingual websites where applicable.</p>
<p><strong>Performance optimization</strong><br>
Apply frontend optimization techniques including:<br>
<li>Lazy loading</li>
<li>Image optimization</li>
<li>Bundle optimization</li>
<li>Core Web Vitals improvements</li></p>
<p><strong>Accessibility</strong><br>
Develop accessible interfaces compliant with WCAG 2.1 AA standards. Implement semantic HTML, keyboard navigation, ARIA attributes, and screen reader support.</p>
<p><strong>API integration</strong><br>
Consume RESTful and GraphQL APIs from frontend applications. Handle data mapping, loading states, and error handling efficiently.</p>
<p><strong>Code quality & testing</strong><br>
Write clean, modular, and testable code. Participate in peer code reviews and follow coding standards and linting rules. Debug and resolve frontend defects and integration issues efficiently.</p>
<p><strong>Collaboration</strong><br>
Collaborate with designers, backend developers, AEM developers, QA engineers, and product owners in Agile/Scrum teams. Support content authors and ensure CMS-rendered pages function correctly.</p>
<h4>Requirements</h4>
<p>3–5 years of hands-on frontend development experience. Strong experience building production-grade websites or enterprise web applications. Hands-on experience working within at least one enterprise CMS platform:</p>
<li>Adobe Experience Manager (preferred)</li>
<li>Sitecore</li>
<li>Contentful</li>
<li>Storyblok</li>
<li>WordPress</li>
<p>Experience working in Agile/Scrum environments.</p>
<h4>Core technical requirements</h4>
<p><strong>Frontend fundamentals</strong><br>
Strong proficiency in:<br>
<li>HTML5</li>
<li>CSS3</li>
<li>JavaScript (ES6+)</li>
Experience with SCSS/SASS or similar CSS preprocessors. Strong understanding of responsive and mobile-first development. Cross-browser compatibility and progressive enhancement techniques. Basic internationalization and RTL support experience.</p>
<p><strong>Modern frontend frameworks</strong><br>
Hands-on experience with:<br>
<li>React.js (preferred)</li>
<li>Next.js</li>
<li>Vue.js</li>
Understanding of:<br>
<li>Component-based architecture</li>
<li>Hooks and state management</li>
<li>TypeScript basics</li>
Familiarity with state management libraries such as Redux, Context API, or Zustand.</p>
<p><strong>CMS experience</strong><br>
Experience integrating frontend applications into enterprise CMS platforms. Understanding CMS authoring constraints and editable component structures. Ability to collaborate effectively with backend/AEM developers on component contracts and data structures.</p>
<p><strong>UI & design systems</strong><br>
Ability to accurately translate Figma designs into maintainable frontend code. Experience working with:<br>
<li>Design systems</li>
<li>Design tokens</li>
<li>Shared component libraries</li>
Familiarity with Tailwind CSS is a plus. Understanding of animations and UI interactions using CSS and JavaScript.</p>
<p><strong>Tooling & development workflow</strong><br>
Proficiency with:<br>
<li>Git</li>
<li>npm/Yarn</li>
<li>Webpack or Vite</li>
Experience using browser developer tools for debugging and performance analysis. Familiarity with JIRA or similar project management tools.</p>
<p><strong>Performance, accessibility & SEO</strong><br>
Strong understanding of:<br>
<li>Core Web Vitals</li>
<li>Frontend optimization techniques</li>
<li>WCAG 2.1 AA accessibility standards</li>
<li>SEO best practices for semantic markup and metadata</li></p>
<h4>Nice to have</h4>
<p>Experience with AEM as a Cloud Service. Experience with AEM SPA Editor using React. Headless CMS and GraphQL experience. Exposure to:</p>
<li>Adobe Target</li>
<li>Adobe Analytics</li>
<li>Tealium</li>
<li>Unit testing using Jest or React Testing Library</li>
<li>E2E testing with Cypress or Playwright</li>
<p>Exposure to CI/CD pipelines such as:</p>
<li>Adobe Cloud Manager</li>
<li>GitHub Actions</li>
<li>Jenkins</li>
<p>Experience working on Arabic or RTL websites.</p>
<h4>Soft skills</h4>
<li>Strong problem-solving and debugging skills</li>
<li>Excellent communication and collaboration abilities</li>
<li>Ability to work independently with minimal supervision</li>
<li>High attention to detail and focus on UI quality</li>
<li>Strong time management and task prioritization skills</li>
<h4>Education</h4>
<p>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field — or equivalent practical experience.</p></p><p></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are looking for a skilled frontend developer with 3–5 years of experience building modern, responsive, and accessible web applications. This role is frontend-focused, requiring strong expertise in HTML, CSS, JavaScript, and modern frontend frameworks, along with hands-on experience integrating frontend solutions within Adobe Experience Manager (AEM) or similar enterprise CMS platforms such as Sitecore, Contentful, Storyblok, or WordPress.</p>
<p>The ideal candidate should have experience developing reusable UI components, implementing responsive designs from Figma, and collaborating closely with backend developers, QA, designers, and content authors in Agile environments.</p>
<h4>Role responsibilities</h4>
<p><strong>UI development</strong><br>
Build responsive, accessible, and high-performance user interfaces using HTML5, CSS3, and modern JavaScript (ES6+). Develop clean, maintainable, and scalable frontend code following modern best practices.</p>
<p><strong>Component-based development</strong><br>
Create reusable UI components aligned with design systems and component-driven architecture principles. Ensure consistency across pages and applications through shared component libraries.</p>
<p><strong>Frontend framework development</strong><br>
Develop interactive web experiences using React (preferred), Next.js, or Vue.js. Implement component state management and frontend application logic effectively.</p>
<p><strong>CMS integration</strong><br>
Integrate frontend components within Adobe Experience Manager (AEM) or other enterprise CMS platforms. Work with AEM concepts such as:<br>
<li>HTL/Sightly</li>
<li>Clientlibs</li>
<li>Editable templates</li>
<li>Content fragments</li>
<li>Experience fragments</li>
<li>Component dialogs</li>
Ensure frontend implementations support authoring workflows and configurable content structures.</p>
<p><strong>Design implementation</strong><br>
Convert Figma or similar design files into pixel-perfect responsive interfaces. Maintain consistency with design tokens, typography, spacing, and branding guidelines.</p>
<p><strong>Cross-browser & responsive support</strong><br>
Ensure compatibility across modern browsers, devices, and screen sizes. Support RTL layouts and multilingual websites where applicable.</p>
<p><strong>Performance optimization</strong><br>
Apply frontend optimization techniques including:<br>
<li>Lazy loading</li>
<li>Image optimization</li>
<li>Bundle optimization</li>
<li>Core Web Vitals improvements</li></p>
<p><strong>Accessibility</strong><br>
Develop accessible interfaces compliant with WCAG 2.1 AA standards. Implement semantic HTML, keyboard navigation, ARIA attributes, and screen reader support.</p>
<p><strong>API integration</strong><br>
Consume RESTful and GraphQL APIs from frontend applications. Handle data mapping, loading states, and error handling efficiently.</p>
<p><strong>Code quality & testing</strong><br>
Write clean, modular, and testable code. Participate in peer code reviews and follow coding standards and linting rules. Debug and resolve frontend defects and integration issues efficiently.</p>
<p><strong>Collaboration</strong><br>
Collaborate with designers, backend developers, AEM developers, QA engineers, and product owners in Agile/Scrum teams. Support content authors and ensure CMS-rendered pages function correctly.</p>
<h4>Requirements</h4>
<p>3–5 years of hands-on frontend development experience. Strong experience building production-grade websites or enterprise web applications. Hands-on experience working within at least one enterprise CMS platform:</p>
<li>Adobe Experience Manager (preferred)</li>
<li>Sitecore</li>
<li>Contentful</li>
<li>Storyblok</li>
<li>WordPress</li>
<p>Experience working in Agile/Scrum environments.</p>
<h4>Core technical requirements</h4>
<p><strong>Frontend fundamentals</strong><br>
Strong proficiency in:<br>
<li>HTML5</li>
<li>CSS3</li>
<li>JavaScript (ES6+)</li>
Experience with SCSS/SASS or similar CSS preprocessors. Strong understanding of responsive and mobile-first development. Cross-browser compatibility and progressive enhancement techniques. Basic internationalization and RTL support experience.</p>
<p><strong>Modern frontend frameworks</strong><br>
Hands-on experience with:<br>
<li>React.js (preferred)</li>
<li>Next.js</li>
<li>Vue.js</li>
Understanding of:<br>
<li>Component-based architecture</li>
<li>Hooks and state management</li>
<li>TypeScript basics</li>
Familiarity with state management libraries such as Redux, Context API, or Zustand.</p>
<p><strong>CMS experience</strong><br>
Experience integrating frontend applications into enterprise CMS platforms. Understanding CMS authoring constraints and editable component structures. Ability to collaborate effectively with backend/AEM developers on component contracts and data structures.</p>
<p><strong>UI & design systems</strong><br>
Ability to accurately translate Figma designs into maintainable frontend code. Experience working with:<br>
<li>Design systems</li>
<li>Design tokens</li>
<li>Shared component libraries</li>
Familiarity with Tailwind CSS is a plus. Understanding of animations and UI interactions using CSS and JavaScript.</p>
<p><strong>Tooling & development workflow</strong><br>
Proficiency with:<br>
<li>Git</li>
<li>npm/Yarn</li>
<li>Webpack or Vite</li>
Experience using browser developer tools for debugging and performance analysis. Familiarity with JIRA or similar project management tools.</p>
<p><strong>Performance, accessibility & SEO</strong><br>
Strong understanding of:<br>
<li>Core Web Vitals</li>
<li>Frontend optimization techniques</li>
<li>WCAG 2.1 AA accessibility standards</li>
<li>SEO best practices for semantic markup and metadata</li></p>
<h4>Nice to have</h4>
<p>Experience with AEM as a Cloud Service. Experience with AEM SPA Editor using React. Headless CMS and GraphQL experience. Exposure to:</p>
<li>Adobe Target</li>
<li>Adobe Analytics</li>
<li>Tealium</li>
<li>Unit testing using Jest or React Testing Library</li>
<li>E2E testing with Cypress or Playwright</li>
<p>Exposure to CI/CD pipelines such as:</p>
<li>Adobe Cloud Manager</li>
<li>GitHub Actions</li>
<li>Jenkins</li>
<p>Experience working on Arabic or RTL websites.</p>
<h4>Soft skills</h4>
<li>Strong problem-solving and debugging skills</li>
<li>Excellent communication and collaboration abilities</li>
<li>Ability to work independently with minimal supervision</li>
<li>High attention to detail and focus on UI quality</li>
<li>Strong time management and task prioritization skills</li>
<h4>Education</h4>
<p>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field — or equivalent practical experience.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Administer and configure Microsoft SharePoint 2019 and SharePoint Online at an enterprise level. Manage SharePoint Enterprise Search, including index configurations and scheduling. Plan, install, and maintain service packs, hotfixes, updates, and patches in a multi-server SharePoint environment during off-peak hours. Utilize tools such as Event Viewer, ULS logs, Power BI, and Microsoft Graph API for troubleshooting and performance monitoring. Implement Microsoft 365 integration, including Teams, OneDrive, and Power Platform (Power Apps, Power Automate, and Power BI). Develop and maintain high-level technical and engineering documentation. Act as the SharePoint subject matter expert, providing training and end-user support. Demonstrate expertise in modern web development technologies, including SPFx (SharePoint Framework), React, TypeScript, PnP (Patterns and Practices), and the Client-Side Object Model (CSOM). Customize SharePoint Online and SharePoint 2019 sites using modern design templates, JSON formatting, and adaptive cards. Develop, automate, and manage workflows using Power Automate (Flow) and Microsoft Forms. Ensure compliance with Zero Trust Security models, Microsoft Security & Compliance Center policies, and Information Assurance (IA) standards. Apply Security Technical Implementation Guidelines (STIGs) for governance and security. Troubleshoot site-related issues, manage user permissions, and assist with site creation and configuration. Automate SharePoint administration tasks using PowerShell and Microsoft Graph API. Assist database administrators with configuring and monitoring SQL Server databases supporting. Performs other duties and assignments as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Security Clearance: Requires an active Secret Clearance</p><p>Education / Certifications: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Associate Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</p><p>BASELINE:</p><ul><li>Cisco: CCNA: Certified Network Associate - Security</li><li>Cisco: CCNP: Certified Network Professional - Security</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>CompTIA: Security+ ce</li><li>CompTIA: SecurityX ce</li><li>GIAC: GCED: Certified Enterprise Defender</li><li>GIAC: GCIH: Certified Incident Handler</li><li>GIAC: GICSP: Industrial Cyber Security Professional</li><li>GIAC: GSEC: Security Essentials</li><li>ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional</li></ul><p>COMPUTING ENVIRONMENT (CE):</p><ul><li>Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>Microsoft: Certified: Azure Database Administrator Associate</li><li>Microsoft: Certified: Azure Security Engineer Associate</li><li>Microsoft: Certified: Azure Solutions Architect Expert</li><li>Microsoft: MCA: Certified Architect (Any)</li><li>Microsoft: MCITP: Database Administrator 2008</li><li>Microsoft: MCITP: Database Developer 2008</li><li>Microsoft: MCITP: Enterprise Administrator</li><li>Microsoft: MCITP: SharePoint Administrator 2010 (Technical III for SharePoint Admin only)</li><li>Microsoft: MCSA: Certified Solutions Associate: SQL Server 2012</li><li>Microsoft: MCSA: SQL 2016 Database Admin</li><li>Microsoft: MCSA: SQL 2016 Database BI Development</li><li>Microsoft: MCSA: SQL 2016 Database Dev</li><li>Microsoft: MCSA: Windows Server 2008/2012/2016</li><li>Microsoft: MCSD: Microsoft Certified Solutions Developer (Any)</li><li>Microsoft: MCSE: Core Infrastructure</li><li>Microsoft: MCSE: Data Management and Analytics</li><li>Microsoft: MCSE: Productivity Solutions Expert</li></ul><p>Experience:</p><ul><li>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.</li><li>At least five years of hands-on experience with Windows Server administration and Active Directory management, with a strong understanding of security principles, access controls, and compliance best practices in an enterprise environment.</li><li>Expert proficiency in web design and development, including HTML5, CSS3, JavaScript, and modern SharePoint Framework (SPFx), React, and TypeScript.</li><li>Proven ability to develop, deploy, and manage SharePoint web parts, lists, libraries, and workflows while designing, maintaining, and administering SharePoint portals.</li><li>Strong documentation skills with the ability to create technical documentation, user guides, and training materials, along with the capability to interact with key stakeholders, gather business requirements, and translate them into effective SharePoint solutions.</li><li>Experience working with Infrastructure, Web Servers (IIS), SharePoint Administration, and Microsoft 365 integration, as well as knowledge of Power Platform (Power Automate, Power Apps, Power BI) for workflow automation and business process optimization.</li><li>Experience with a customer service-oriented company.</li></ul><p>Skills & Technology Used:</p><ul><li>Ability to Administer and configure Microsoft SharePoint 2019 and SharePoint Online at an enterprise level.</li><li>Manage SharePoint Enterprise Search, including index configurations and scheduling.</li><li>Ability to Plan, install, and maintain service packs, hotfixes, updates, and patches in a multi-server SharePoint environment during off-peak hours.</li><li>Ability to Utilize tools such as Event Viewer, ULS logs, Power BI, and Microsoft Graph API for troubleshooting and performance monitoring.</li><li>Ability to Implement Microsoft 365 integration, including Teams, OneDrive, and Power Platform (Power Apps, Power Automate, and Power BI).</li><li>Develop and maintain high-level technical and engineering documentation.</li><li>Act as the SharePoint subject matter expert, providing training and end-user support.</li><li>Demonstrate expertise in modern web development technologies, including SPFx (SharePoint Framework), React, TypeScript, PnP (Patterns and Practices), and the Client-Side Object Model (CSOM).</li><li>Demonstrate expertise in modern web development technologies, including:</li><li>SPFx (SharePoint Framework)</li><li>React</li><li>TypeScript</li><li>PnP (Patterns and Practices)</li><li>Client-Side Object Model (CSOM)</li></ul><p></p></section>
<p>SRD Center is seeking a Research / Policy Research Support Expert to support an anticipated international consultancy assignment focusing on migration governance, Africa Europe cooperation and development of a strategic policy publication. The Research Expert will work closely with the Lead Migration Governance Expert / Lead Author and will primarily support the desk-research, documentation-review, evidence-mapping and analytical stages of the assignment. The work will involve reviewing a substantial body of institutional, governmental, policy, programme and academic documentation covering approximately twenty years of regional migration cooperation. The Research Expert will help organise and synthesise evidence relating to institutional milestones, migration-policy developments, thematic priorities, achievements, lessons learned, emerging issues and future migration-governance trends. The position is fully remote.</p><p>Tasks</p><p>The Research / Policy Research Support Expert will:</p><ul><li>Support comprehensive desk research and documentation review.</li><li>Identify, collect, organise and catalogue relevant documents and evidence.</li><li>Review policy documents, ministerial declarations, action plans, institutional reports, programme documents, research studies and academic literature.</li><li>Prepare and maintain a structured document inventory and source register.</li><li>Support development and updating of an evidence matrix covering institutional, chronological and thematic developments.</li><li>Map major institutional milestones and changes in migration-policy priorities over time.</li><li>Support analysis of key migration-governance themes, including:</li><ul><li>migrant smuggling and trafficking in human beings;</li><li>return and reintegration;</li><li>legal migration and mobility;</li><li>international protection;</li><li>diaspora engagement and development.</li></ul><li>Identify evidence on key achievements, gaps, challenges, emerging issues and good or promising practices.</li><li>Review relevant geopolitical, demographic, economic, environmental and policy trends affecting migration governance.</li><li>Conduct targeted research on Africa Europe migration cooperation and relevant regional and international policy frameworks.</li><li>Prepare concise analytical summaries, background notes and briefing materials for the Lead Expert.</li><li>Support preparation of stakeholder consultation questions and background information.</li><li>Organise and synthesise information collected through remote stakeholder consultations.</li><li>Support comparison and triangulation of documentary and consultation evidence.</li><li>Conduct factual verification and source checking for draft sections of the strategic publication.</li><li>Assist the Lead Author in preparing tables, timelines, thematic summaries and evidence-based narrative sections.</li><li>Support management of references, citations, footnotes and supporting documentation.</li><li>Maintain clear and organised electronic project files and version control.</li><li>Support preparation of comment-response matrices during technical and peer-review stages.</li><li>Assist with final quality checks to ensure evidence is accurately reflected in the publication.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A university degree, preferably at postgraduate level, in migration studies, international relations, political science, public policy, international development, social sciences or a related field.</li><li>Demonstrated professional experience in policy research, migration research, international development research or a closely related area.</li><li>Experience conducting structured desk research and literature/document reviews.</li><li>Experience analysing policy, institutional and programme documentation.</li><li>Knowledge of migration governance and international migration policy.</li><li>Familiarity with migration issues affecting Africa and Europe is strongly preferred.</li><li>Knowledge of Africa Europe migration cooperation, regional migration frameworks or intergovernmental dialogue processes is an advantage.</li><li>Familiarity with one or more of the following themes is desirable:</li><ul><li>irregular migration;</li><li>migrant smuggling and trafficking;</li><li>return and reintegration;</li><li>legal migration and mobility;</li><li>international protection;</li><li>migration and development;</li><li>diaspora engagement.</li></ul><li>Strong analytical, synthesis and critical-reading abilities.</li><li>Demonstrated ability to organise large volumes of documentary evidence systematically.</li><li>Experience preparing analytical summaries, literature reviews, policy briefs, background papers or research reports.</li><li>Strong attention to detail, particularly in source verification and referencing.</li><li>Excellent written and spoken English .</li><li>Professional proficiency in French would be a significant advantage.</li><li>Strong computer skills, particularly Microsoft Word and Excel and online research tools.</li><li>Ability to work independently as part of a remote international research team.</li><li>Ability to meet short deadlines and respond efficiently to requests from the Lead Expert.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>• Cleaned analytical dataset • Fully documented analytical code • Statistical tables • Charts, graphs, and other visualizations • Technical documentation describing the analytical methodology<br> Work Location<br>Remote<br> Expected duration<br>one month<br> Duties and Responsibilities<br>• Review the Dbayeh Camp Population Enumeration and Housing Assessment datasets and supporting documentation. • Compile, clean, validate and analyse the quantitative data using appropriate statistical methods. • Develop reproducible analytical workflows and well-documented analytical code to support future updates of the analysis. • Produce statistical tables, charts, graphs and other data visualizations to communicate key findings. • Analyse demographic characteristics, household composition, housing conditions, socioeconomic indicators, vulnerabilities and other relevant variables. • Identify key trends and relationships within the data and interpret their programmatic implications. • Prepare technical documentation describing the analytical methodology, assumptions, variables and analytical processes. • Prepare a comprehensive analytical report presenting the methodology, findings, conclusions and recommendations. • Revise analytical outputs and the final report in response to comments received during the review process. • Present the findings to RSSD management and technical staff, as required. Payments shall be made upon satisfactory completion and acceptance of the relevant deliverables by the Deputy Director, RSSD. The remuneration and payment schedule are fixed.<br> Qualifications/special skills<br>The Quantitative Analyst Consultant will analyse the data collected through the Dbayeh Camp Population Enumeration and Housing Assessment to produce a comprehensive analytical report that supports evidence-based programme planning and policy development. The consultant will conduct statistical analyses of demographic, socioeconomic, housing, and vulnerability data, identify key findings and trends, prepare tables, figures, and data visualizations, and produce a high-quality analytical report documenting the methodology, findings, conclusions, and recommendations. • A minimum of two years of progressively responsible experience in quantitative analysis, statistical modelling, survey analysis, data science, or a related field is required. • Experience analysing household surveys, census, or population datasets is required • Experience producing statistical reports and analytical publications is required • Experience working with humanitarian, development, or social protection data is desirable. • Experience within the United Nations system or another international organization is desirable. • Proficiency in R and/or Stata for statistical analysis and data processing is required • Proficiency in SQL for data extraction and management is desirable. • Experience producing high-quality statistical tables, charts, and data visualizations is required • Experience developing reproducible analytical workflows is required • Strong analytical, quantitative, and technical writing skills are required • 7 years of experience including a minimum of two (2) continuous years of relevant international experience outside UNRWA and outside the country(ies) of their nationality or citizenship Education Advanced university degree (Master's degree or equivalent) in Statistics, Demography, Economics, Data Science, Applied Mathematics, Quantitative Social Sciences, Public Health, Computer Science, or another related quantitative discipline.<br> Languages<br>Result of Service The Quantitative Analyst Consultant will analyse the data collected through the Dbayeh Camp Population Enumeration and Housing Assessment to produce a comprehensive analytical report that supports evidence-based programme planning and policy development. The consultant will conduct statistical analyses of demographic, socioeconomic, housing, and vulnerability data, identify key findings and trends, prepare tables, figures, and data visualizations, and produce a high-quality analytical report documenting the methodology, findings, conclusions and recommendations. Work Location Remote Expected Duration All deliverables are expected to be completed within one month.<br> Additional Information<br>The total remuneration for this assignment is USD 9,000<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Purpose Support the execution of the Bank’s innovation strategy by leading the development, implementation, and delivery of innovation initiatives that enhance digital banking services, improve customer experience, and drive operational efficiency.<br> The role is responsible for managing the innovation pipeline, coordinating cross-functional initiatives, conducting market and customer research, and fostering a culture of innovation across the Bank.<br> Key Responsibilities Leadership & People Management Define the Unit’s objectives and KPIs in alignment with the Department’s strategy.<br> Lead, coach, develop, and evaluate Innovation Unit employees to ensure high performance and continuous professional development.<br> Monitor attendance, approve leave, allocate resources, and ensure the effective delivery of the Unit’s responsibilities.<br> Promote collaboration, creativity, accountability, and continuous improvement within the team.<br> Innovation Delivery Manage the end-to-end execution of innovation initiatives from ideation through implementation and post-launch evaluation.<br> Coordinate the development of innovative digital products, services, and customer journeys across the Bank’s electronic channels.<br> Support the implementation of digital transformation initiatives by identifying opportunities to simplify banking processes and improve customer experience.<br> Monitor innovation initiatives to ensure delivery within agreed scope, timelines, quality standards, and budget.<br> Market Research & Innovation Development Conduct market research, competitor benchmarking, customer analysis, and technology assessments to identify innovation opportunities.<br> Monitor global trends in digital banking, fintech, artificial intelligence, open banking, automation, and emerging technologies.<br> Prepare business cases, feasibility studies, and recommendations for new innovation initiatives.<br> Evaluate customer feedback and business requirements to recommend enhancements to digital products and services.<br> Cross-Functional Collaboration Coordinate with Retail Banking, Digital Banking, IT, Operations, Risk, Compliance, Marketing, and other business units to successfully deliver innovation initiatives.<br> Facilitate workshops and working sessions to identify, evaluate, and prioritize innovation opportunities.<br> Support the implementation of customer-centric solutions that improve service quality and operational efficiency.<br> Partnership Management Coordinate with fintech companies, technology providers, and external partners during the implementation of innovation initiatives.<br> Support the evaluation of new technologies and partnership opportunities to enhance the Bank’s innovation capabilities.<br> Monitor vendor performance and ensure successful delivery of agreed innovation outcomes.<br> Innovation Governance & Reporting Maintain the innovation pipeline and monitor the progress of innovation initiatives.<br> Prepare periodic management reports, dashboards, and presentations highlighting project status, KPIs, risks, achievements, and business impact.<br> Ensure innovation initiatives comply with internal policies, regulatory requirements, information security standards, and governance frameworks.<br> Identify project risks and recommend mitigation plans.<br> Innovation Culture Support employee innovation programs, ideation campaigns, and innovation awareness initiatives across the Bank.<br> Promote knowledge sharing and innovation best practices across business units.<br> Encourage continuous learning and adoption of emerging technologies.<br> Business Continuity Serve as a Primary or Alternate member of the Bank’s Business Continuity Plan (BCP) and officially established emergency response teams, carrying out assigned responsibilities to minimize business disruption during crises.<br> Qualifications Bachelor’s degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.<br> Professional certifications in Innovation Management, Digital Transformation, Agile, Product Management, Design Thinking, or Project Management are considered an advantage.<br> Experience Minimum of 8 years of relevant experience in Digital Banking, Innovation, Electronic Banking, Product Management, Digital Transformation, or related fields.<br> Experience managing cross-functional projects and delivering digital initiatives within the banking sector.<br> Skills & Competencies Innovation and Design Thinking Digital Banking Knowledge Product and Service Development Project and Portfolio Coordination Business Analysis and Problem Solving Market Research and Competitive Analysis Customer Experience (CX) Awareness Stakeholder Management Vendor and Partnership Coordination Strong Communication and Presentation Skills Planning and Organizational Skills Analytical and Decision-Making Skills Knowledge of Banking Products, Services, and Regulatory Requirements Proficiency in Microsoft Office and the Bank’s operating systems Ability to work effectively under pressure and manage multiple priorities</span> </div>
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for a <strong>Supply Chain Officer</strong> at the <strong>Logistics Unit in Amman Regional Logistics Support Centre.</strong></p>
<ul>
<li>Supply Chain Officer 1 ensures that requests are handled efficiently and effectively to meet the needs of the Logistics Support Center. S/he makes information about potential or firm orders available to other logistics staff and those requesting services. S/he ensures that sourcing of goods is done to meet demand in the most efficient way.</li>
<li>Geographical remit: NAME Region and or any assigned geographic area or specific group of products.</li>
<li>Oversees order management for the downstream delegations. S/he ensures that all customers’ needs are understood, met delivered and well communicated.</li>
</ul>
<p><strong><u>RELATIONSHIPS </u></strong></p>
<ul>
<li>Internally, mainly interacts within the LSC’s Purchase, Warehouse, Transport and Fleet units </li>
<li>Channels all relevant information related to orders to all concerned</li>
<li>Ensures JDE Orders Follow up table has accurate information and acts with other units to maintain the accuracy</li>
<li>Reports to the Head of customer service/ Supply chain coordinator any occurred problems, claims and unusual requests concerning open orders without delay.</li>
</ul>
<p><strong><u>General Duties: </u></strong></p>
<ul>
<li>Be aware of the Delegation’s objectives and activities</li>
<li>Understand the three components of the Red Cross/Red Crescent Movement</li>
<li>Apply the security rules at all times</li>
<li>Respect and observe the staff regulations of the ICRC in Jordan</li>
<li>The employee may be asked to perform other duties not covered in this Job Description as well as to provide support to other departments when and if necessary.</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<p><strong><u>Supply Chain Officer (SCO) / Order management</u></strong></p>
<p>The Supply Chain Officer processes and fulfils supply requests and orders in accordance with ICRC's logistical and financial procedures and pre-established fulfilment guidelines. The SCO works closely with customers and is responsible for ensuring all requests are handled without delays and that priorities are respected. The role focuses on delivering goods in the most efficient and effective way through order analysis and consolidation.</p>
<ol>
<li><strong>Analyze and Process Requests in a Timely Manner</strong></li>
</ol>
<p ><strong>The SCO reviews the pending Sales Requests (SRs) in the "Log Review and Submit for Approval" page at least twice a day, verifying the following:</strong></p>
<ul>
<li><strong>Header information:</strong> Sold To, Ship To, Reason Code, Order Title, Header Attachment, Project ID</li>
<li><strong>Line defaults:</strong> Requested Date (realistic delivery date), Schedule Pick Date, Cost Center, Objective</li>
<li><strong>Line items:</strong> Item Code, Quantity, Unit and Extended Price, Line Attachment, Cost Center</li>
</ul>
<p ><strong>The SCO communicates any changes made to the SR by email to the requester, then submits the reviewed SR for approval once all changes have been saved and communicated.</strong></p>
<ol>
<li value="2"><strong>Monitor Sales Requests and Follow Up</strong></li>
</ol>
<p><strong>The SCO monitors the status of all SRs, including:</strong></p>
<ul>
<li>Checking rejected SRs and contacting the requester to understand the reason and assist with resubmission if needed</li>
<li>Following up on SRs pending approval (status 515) to ensure they are approved within two business days</li>
<li>Resubmitting SRs when the original approver is absent, redirecting to the acting approver</li>
</ul>
<ol>
<li value="3"><strong>Select the Appropriate Sales Document and Release</strong></li>
</ol>
<p >The SCO reviews all approved SRs (status 516, 517) and releases them into the appropriate document type (SO, SD, SP), taking into account delivery patterns — local, upstream, direct, or warehouse-based. The SCO coordinates with the purchasing department for SP, ST, and SD documents, and with supply planners and the warehouse for SO fulfilment.</p>
<p ><strong>4. Keep the System Updated and Clean</strong></p>
<p >Regularly updates Promised Delivery Dates on sales documents based on input from purchasers or other LSC units, and promptly notifies the requester of any delays</p>
<p >Closes old or unnecessary sales document lines to keep the system clean</p>
<p ><strong>5. Record and Manage Documentation and Claims</strong></p>
<p >The SCO organizes and maintains all documentation related to orders, registers customer claims and remarks, and coordinates with the warehouse and purchasing department to identify root causes and resolve issues.</p>
<p ><strong>6. Update follow up sheets and Provide Statistics</strong></p>
<p >The SCO maintains awareness of delivery statuses and potential delays and keeps logistics dashboards and reports (JDE O2D reports, Tableau SCO dashboard, etc.) up to date. The SCO also identifies and proposes improvements to customer service policy.</p>
<p >In addition, the SCO is expected to analyze supply chain data, generate and share reports as required, and participate in ad hoc reporting meetings when requested by their line manager.</p>
<p ><strong>7. Promote Good Planning and Forecasting</strong></p>
<p >In collaboration with the Supply Chain Planner and Demand Planner, SCO helps build awareness of the importance of sound planning and forecasting practices.</p>
<p ><strong>8. Maintain Communication Flow</strong></p>
<p >The SCO ensures effective communication with:</p>
<p >Customers — keeping them informed of expected delivery dates, potential delays, stock shortages, or item discrepancies</p>
<p >Purchasers — coordinating on purchase consolidation, lead time changes, and supplier selection</p>
<p >Warehouse — discussing consolidation of deliveries with regard to space and manpower</p>
<p ><strong>9. Manage Service Requests via STM</strong></p>
<p >Responds to all messages and requests received through the AMM LOG Services STM tool within 24 hours</p>
<p >Closes tickets upon task or request completion</p>
<p ><strong>10. Fleet Orders Coordination</strong></p>
<p >For vehicle and spare parts orders, the SCO coordinates closely with the RFVM on item code creation, validation, and ranking.</p>
<p><strong><u>PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED</u></strong></p>
<p>Certifications / Education required</p>
<ul>
<li>Technical degree in logistics, administration or equivalent</li>
<li>Good command of spoken and written English and Arabic</li>
<li>Computer literacy; good knowledge of Microsoft Office</li>
<li>Knowledge of enterprise resource planning systems is an asset (JDE, SAP, etc.)</li>
</ul>
<p>Professional Experience required</p>
<ul>
<li>2-3 years previous experience in administration or within a supply chain or logistics department</li>
<li>Good knowledge of the supply chain.</li>
</ul>
<p>Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: 2<sup>nd</sup> July 2026, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before July 2<sup>nd</sup> midnight.</li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a cover letter and resume in English will be considered.</li>
<li>The contract will be on a fixed-term contract for (one year- Extendable if needed), with a three-month probationary period.</li>
<li>The salary range is between 1,132 – 1,360 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants.</strong> However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<p>Under the supervision of the English Language & Institutional Development Programs Manager and working with the other team members of youth and workforce development programs, the incumbent will be responsible for supporting the implementation of language training, professional capacity building, youth empowerment and skills related training projects. The Youth Development Programs Senior Officer also supports ongoing administrative operations of the Training & Partnerships team as related to testing, enrolments, grading, assigning students into respective classes and reporting. The Youth Development Programs Senior Officer supports project implementation, on grant or donor funded programs for youth and workforce development, by coordinating with teachers for their schedules, scope of work, compliance, communicating with clients/donors to send updates, and by conducting field visits to program sites to support line management and the EL Manager in assessing program quality, monitoring and evaluation, and providing logistical and procurement support. The Youth Development Programs Senior Officer is also responsible for the (public courses) of young learners summer and winter camos and will oversee the management, coordination, QA, marketing, enrollments and closing.</p><p>RESPONSIBILITIES</p><p>Main Duties:</p><p>Program Implementation (60%)</p><ul><li>Youth and workforce development grants</li><li>Coordinate with Program instructors and trainers on required reporting, attendance, materials, and milestone documents</li><li>Perform administrative tasks such as certificate printing, service and material procurements and data collection for programs she/he is in charge of</li><li>Lead on preparing statistical and narrative reports about all program or training activities and results or programs she/he is in charge of, for the review of the SM (And regional staff as appropriate)</li><li>Assist in developing budgets and proposals as requested by the SM</li><li>Participate in budget re-alignment exercises integrating developments of projects, as needed</li><li>Assist in the development and expansion of relevant language and skills development programs, based on departmental and organizational plans focusing on public courses</li><li>Prepare contract requests in coordination r for all trainers on programs under her/his responsibility</li><li>Coordinate with other departmental staff, finance and HR on trainer assignments, contracts, payments, and schedules</li><li>Conduct background checks on prospective trainers</li><li>Procure transportation for Amideast trainers to off-site programs via Amideast standard operating procedures (SOPs)</li><li>Conduct periodic quality assurance (QA) visits to program sites, recommending actions to line management, if any</li><li>Schedule placement tests for students/participants and record, and document results with teachers, archives and for students</li><li>Maintain accurate and up to date filing and records in compliance with program requirements</li><li>For courses, where Amideast incurs material development expenses to trainers, approve and review all developed materials with the SM and/or relevant staff, and archives them into the SharePoint and updates the library of materials/courses that re developed at Amideast</li></ul><p>QA, MEAL, and Reporting (20%)</p><ul><li>Analyze the post-training assessments and surveys and provide summaries to the Program Manager and Senior Manager for reporting</li><li>Participate in documenting progress of programs, classes, and student learning outcomes for the purposes of end-of-year organization reporting and for donor reporting</li><li>Propose new improvements to the delivery of classes, communication channels and developing new customer bases tailored for youth and workforce development programs</li><li>Contribute to the programs progress reporting, monitoring, and final reports in compliance with donors requirements</li></ul><p>Developing Amideast s Offerings and Business (30%)</p><ul><li>Follow up on calls and inquiries and respond to customer requests or deliver requests to the relevant department or position for the fee-for-service young learners' summer and winter camp programs</li><li>Ensure direct outreach emails to school administrators, teachers and parents are shared and respond to enquiries and collect interest forms</li><li>Update the database of school staff and parents for future communications and marketing efforts for the T&P department</li><li>Achieve 20 enrollments or more for each young learner program</li><li>Propose and lead on data collection to allow Amideast to launch new thematic young learner programs integrating past and existing capabilities including, but not limited to: STEM, journalism and media, entrepreneurship and innovation</li><li>Launch and monitor the performance of teachers for young leaners programs in the summer and winter vacations, collect data and administer surveys and follow-up engagement activities with enrolled students</li><li>Take insights and lessons learned from program implementation, challenges, and successful customer attraction channels</li><li>Produce a recommendation report to management to enhance: 1. Addressing the changing needs of youth programs deduced from implementation successes and challenges 2. Media, communication, and outreach channels 3. New partnerships explored for young learner programs</li><li>Use insights to summarize recommendations for improvements</li><li>Support business development efforts of the SM through market mapping to summarize youth grants and funding opportunities suitable for Amideast</li><li>Support in concept note drafting for youth grants</li></ul><p>Others (General)</p><ul><li>Communicate and coordinate frequently, accurately, and responsibly with Amideast s office in Amman and program staff</li><li>Exhibit behavior and communications that reflect Amideast s goals of strengthening partnerships and understanding</li><li>Follow Amideast s standard operating procedures</li><li>Collaborate closely with other departments along with external relations to promote Amideast products and services</li><li>Perform any other Amideast work-related duties requested by the Program Manager and/or Country Director, including supporting in the task load of other departments as required</li></ul><p><strong>Desired Candidate Profile</strong></p><p>A minimum of a bachelor s degree in a relevant field</p><p>A minimum of 5 years of relevant experience</p><p>Proficiency in Arabic and English</p><p>Computer literacy in MS Office</p><p>Ability to multi-task and prioritize responsibilities</p><p>Excellent oral and written communication and interpersonal skills</p><p>Must possess problem-solving skills</p><p>Cross-cultural sensitivity and customer service orientation</p><p>Able to work under pressure and meet short deadlines</p><p>Approachable and professional</p><p>Service-oriented: Actively looking for ways to help people</p><p>A self-starter, positive work attitude and a team player</p><p>Respects and exercises confidentiality</p><p>Dependable and professional</p>