Computer Technician Jobs in Jordan
3781 Jobs Found
<h2 class="h5">Job description</h2>
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<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>As part of the global development system, UNDP Jordan focuses on supporting national efforts toward inclusive growth, resilience, and sustainable development, in line with the Sustainable Development Goals (SDGs) and national development priorities.</p><br> <p>The UNDP Country Office implements a wide range of programmes and projects addressing governance, social cohesion, economic development, climate action, and institutional capacity building. The Operations Unit plays a critical role in ensuring the efficient delivery of administrative, financial, procurement, and logistical services to support programme implementation.</p><br> <p>Within this framework, the General Services function ensures effective management of common premises, administrative services, government liaison functions, and transportation services to support the smooth functioning of the Country Office.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p><strong>Scope of Work </strong></p><br> <p>Under the direct supervision of the Administrative Analyst<strong> (NOA)</strong>, the general services Clerk supports the delivery of efficient and compliant administrative services within the UNDP Country Office. The incumbent ensures the smooth implementation of administrative processes and provides support across common premises management, registry services, government liaison functions, and fleet coordination in accordance with UNDP rules and procedures.</p><br> <p>The incumbent performs the following functions:</p><br> <p><strong>1. Support the Management of Common Premises and Facilities</strong></p><br> <ul> <li>Assist in the day-to-day administration of office premises and common facilities.</li> <li>Coordinate routine maintenance activities, minor repairs, and facility services.</li> <li>Assist in following up on service delivery related to cleaning, maintenance, and facility services.</li> <li>Maintain records related to premises management, maintenance requests, and service provision.</li> <li>Support compliance with corporate standards related to occupational safety, security, and office environment management.</li> </ul> <p><strong>2. Provide Registry and Mail Management Services</strong></p><br> <ul> <li>Manage incoming and outgoing mail and ensure timely distribution of official correspondence.</li> <li>Maintain registry records and ensure proper documentation and filing in line with UNDP records management procedures.</li> <li>Track and archive official documents and correspondence in both physical and electronic systems.</li> <li>Ensure confidentiality and proper handling of official records and documentation.</li> </ul> <p><strong>3. Support Government Liaison and Administrative Transactions</strong></p><br> <ul> <li>Facilitate administrative processes with government entities for international personnel, including residency permits, visas, and related documentation.</li> <li>Coordinate customs clearance procedures for official shipments, equipment, and supplies.</li> <li>Maintain updated records and tracking systems for residency permits and customs documentation.</li> <li>Support communication with relevant government authorities under the guidance of the supervision.</li> </ul> <p><strong>4. Support Fleet and Transportation Coordination</strong></p><br> <ul> <li>Coordinate daily transportation requests and scheduling of drivers.</li> <li>Maintain records related to vehicle usage, maintenance schedules, insurance, and documentation.</li> <li>Assist in administrative monitoring vehicle condition and ensuring compliance with UNDP fleet management procedures.</li> <li>Support the implementation of safe and efficient transportation services for office operations.</li> </ul> <p><strong>5. Support Administrative Coordination, Service Delivery and knowledge sharing </strong></p><br> <ul> <li>Maintain administrative records, logs, and tracking tools related to services provided by the General Services Unit.</li> <li>Maintain records and tracking tools related to services provided by the General Services Unit.</li> <li>Perform other administrative and operational tasks as assigned by the supervisor.</li> <li>Synthesize lessons learned and best practices in procurement. · Make sound contributions to knowledge networks and communities of practice.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><strong>Institutional Arrangement</strong></p><br> <p>The General Services Clerk will work under the <strong>direct supervision of the Administrative Analyst (NOA)</strong> within the Operations Unit and will coordinate closely with programme teams, operations personnel, and relevant government counterparts to ensure the efficient delivery of administrative services.</p><br> <p><strong>Competencies</strong></p><br> <p><strong>. Core Competencies:</strong></p><br> <i><strong>Core</strong></i> <br> <strong>Achieve Results:</strong> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <strong>Think Innovatively:</strong> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements <br> <strong>Learn Continuously:</strong> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback <br> <strong>Adapt with Agility:</strong> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible <br> <strong>Act with Determination: </strong> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <strong>Engage and Partner:</strong> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <strong>Enable Diversity and Inclusion:</strong> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination <br> <p><strong>Cross-Functional & Technical competencies</strong></p><br> <strong>Thematic Area</strong> <strong>Name</strong> <strong>Definition</strong> <br> Business Development <u>Knowledge Generation</u> Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations. <br> Business Management Communication Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels. <br> Administration & Operations Vehicle management Knowledge of policy & procedures on fleet management <br> Business Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns. <br> Administration & Operations <p><u>Registry & correspondence </u></p><br> <p><u>Management</u></p><br> Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives <br> <p>Administration & Operations </p><br> <u>Documents and records management</u> Overall document (hard or electronic) management; registry and retention policy including storing and archiving <br> <p>Administration & Operations </p><br> <p><u>Events management (including </u></p><br> <p><u>retreats, trainings and meetings)</u></p><br> <p>Ability to manage events, including venue </p><br> <p>identification, accommodation, logistics, catering, transportation, and cash disbursements, etc.</p><br> <br> <p><strong>Required Skills and Experience</strong></p><br> <strong>Min. Education requirements</strong> <p>Secondary Education is required. Or A university degree in Business Administration, Social Science,</p><br> <p>Management or any other related field or equivalent will be </p><br> <p>given due consideration, but it is not a requirement</p><br> <br> <strong>Min. years of relevant work experience </strong> <p>Minimum of 4 years (with secondary education) or 1 year (with bachelor’s degree) of experience in programme support and operational-related tasks is required.</p><br> <br> <strong>Required skills </strong> <ul> <li> <p>Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet software.</p><br> </li> </ul> <br> <strong>Desired skills in addition to the competencies covered in the Competencies section</strong> <ul> <li>Experience within UN agencies is desirable.</li> <li>Demonstrated capacity to communicate fluently with different stakeholders (Government authorities, Development Partners, civil society, etc.).</li> <li>Experience in supporting fleet management</li> <li>Experience in general administration and logistics </li> </ul> <br> <strong>Required Language(s) </strong> <p>Fluency English and Arabic is required. </p><br> <br> <strong>Professional Certificates</strong> <i>NA</i> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>
<p><strong>Estimated Duration:</strong> from contract signing until August 2<sup>nd</sup>, 2026</p>
<p><strong><em>** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</em></strong></p>
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<p><strong>About Mercy Corps</strong></p>
<p>Mercy Corps is a global team of humanitarians, working together in over 40 countries on the front lines of today’s biggest crises to create a future of possibility, where everyone can prosper. </p>
<p>Since 2003, Mercy Corps has been actively working in Jordan, responding to the pressing needs of the vulnerable populations, strengthening cohesive and civically engaged communities, and increasing economic opportunities. </p>
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<p><strong>About Iqlaa</strong></p>
<p>The Informal Livelihoods Advancement Activity (Iqlaa) is a five-year program that started in May 2022 and aims to support Jordan's Home-based, micro and small businesses to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </p>
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<p><strong>Implementing Organizations:</strong> Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham). </p>
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<p><strong>Activity Description</strong></p>
<p>The USG Informal Livelihoods Advancement Activity (Iqlaa) aims to strengthen the resilience of Micro and Small Enterprises (MSEs) in Jordan by enhancing their managerial capacities and improving their access to business opportunities, financial products, and services. Central to Iqlaa’s strategy is its commitment to an evidence-based approach, underpinned by a streamlined research management framework. This ensures that findings are effectively disseminated, translated into actionable recommendations, and developed into accessible resources. By adopting this approach, Iqlaa aims to drive impactful and sustainable interventions for MSEs and key ecosystem actors, at both the enterprise and market levels.</p>
<p>Iqlaa has conducted extensive research and analysis on Jordan’s micro and small enterprise (MSE) ecosystem, including sectoral studies, ecosystem assessments, and the development of governorate-level profiles. Building on this body of evidence, Iqlaa aims to consolidate key insights into an online MSE Geographic Map.</p>
<p>The online MSE Geographic Map will visualize sectoral distributions, geographic concentrations of MSE activity, ecosystem actors, and development opportunities across Jordan’s governorates. The platform will serve as an accessible evidence-based tool to support policymakers, development partners, and market actors in understanding local economic dynamics and identifying opportunities for targeted interventions and exploring spatial patterns, trends, and relationships across integrated datasets to inform planning, policy development, and operational decision-making.</p>
<p>The MSE Geographic Map will be developed as an interactive web-based system integrated within the selected entity’s website environment to ensure long-term institutional ownership and sustainability. In parallel, structured datasets generated through the map will be shared with the CVDB Observatory (Tanmieh Tool) under the Ministry of Interior to support broader economic planning and observatory functions.</p>
<p>Through this approach, the MSE Geographic Map will support improved coordination among ecosystem actors, facilitate data-driven planning and analysis, and contribute to strengthening the MSE ecosystem across Jordan.</p>
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<p><strong>Proposed High-Level Functions of the Map:</strong></p>
<p>The map must incorporate core functions and technical characteristics including but not limited to:</p>
<ul>
<li><strong>Sector and Geographic Insights:</strong> Display sectoral distributions, geographic concentrations, and ecosystem dynamics across Jordan’s governorates, highlighting development opportunities through the integration of geographic data, research assessments and insights generated by Iqlaa.</li>
<li><strong>Governorate Profile Integration:</strong> Integrate structured governorate-level profiles covering sector clusters, key stakeholders, economic characteristics, and identified opportunities and challenges affecting MSEs.</li>
<li><strong>Interactive Map Interface:</strong> Provide a user-friendly interactive map interface enabling users to navigate geographic data layers and access structured information linked to each governorate.</li>
<li><strong>Data Exploration and Comparison:</strong> Enable users to explore relationships, trends, and patterns across datasets to support evidence-based analysis and decision-making.</li>
<li><strong>Stakeholder Engagement Features:</strong> Include interactive features such as filters, overlays, and clickable geographic layers to enable deeper exploration of ecosystem data.</li>
<li><strong>Sustainability and Accessibility:</strong> Ensure the MSE Geographic Map is designed to support long-term institutional hosting within the selected entity’s website environment, while maintaining accessibility for a wide range of users.</li>
<li><strong>Dynamic Data Updates:</strong> Enable periodic updates of governorate-level datasets so that the MSE Geographic Map remains a living resource for policymakers and ecosystem actors.</li>
<li><strong>Data Export for National Platforms:</strong> Ensure that datasets generated through the MSE Geographic Map can be exported in structured formats (e.g., Excel or CSV) to support integration with national systems such as the CVDB Observatory (Tanmieh Tool).</li>
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<p>This map will be a pivotal tool for programmatic decision-making, promoting coordination among MSE actors and supporting interventions aimed at enhancing the MSE ecosystem in Jordan.</p>
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<p><strong>Scope of Work</strong></p>
<p><strong>You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</strong></p>
<p><a href="https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing" title="https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing">https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing</a></p>
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<p><strong>How to Apply</strong></p>
<p>Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <strong>maximum by Monday 22 June, 2026 at 3:00 pm Amman time</strong>:</p>
<ol>
<li>All the documents requested in the <strong><em>“Proposal Submission Requirements”</em></strong> section in the ToR document (pages 7-8) .</li>
<li>A copy of your Jordanian ID or passport.</li>
<li>A screenshot showing the applicant’s active account on Jo Fawtara system.</li>
<li>A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></li>
</ol>
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<p><strong><em>** Mercy Corps has the right to disqualify any late offers.</em></strong></p>
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<strong>الصون و الأخلاق</strong></p>
<p dir="RTL">ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية <span dir="LTR">(IASC)</span>، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي<span dir="LTR">.</span></p>
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<p dir="RTL">كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور <span dir="LTR">(integrityhotline@mercycorps.org).</span></p>
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<p><strong>RECRUITMENT SCAMS & FRAUD WARNING</strong></p>
<p>Mercy Corps has become aware of scams involving false job offers. Please be advise:</p>
<ul>
<li>Recruiters will never ask for a fee during any stage of the recruitment process.</li>
<li>All active jobs are advertised directly on Akhtaboot.</li>
<li>Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</li>
<li>Please report any suspicious communications to ((integrityhotline@mercycorps.org))</li>
</ul>
<h2 class="h5">Job description</h2>
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<p>TITLE: Education Program MEAL Coordinator<br> TEAM/PROGRAMME: Education Programme Management Unit LOCATION: Damascus (National)<br> GRADE: 4 CONTRACT LENGTH: One Year (with the possibility of extension)<br> CHILD SAFEGUARDING: Level 4- The responsibilities of the post may require the post holder to have regular contact with children or young people and, in the overseas context all posts are level 4 posts in view of potential situations which may allow staff unsupervised access to vulnerable children and young people.<br> ROLE PURPOSE:</p><br><p>The Education MEAL Coordinator will be responsible for designing and coordinating rollout of the MEAL systems, contextualizing and disseminating MEAL guidance (based on existing guidance) to consortium and implementing partners. Under the guidance of the Education Chief of Party, the MEAL Coordinator will lead and ensure that MEAL Systems are implemented by consortium and implementing partners in a coordinated, harmonized and aligned manner, in line with donor requirements and commitments.</p><br><p>The Education MEAL Coordinator will be part of the Programme Management Unit- PMU and responsible for ensuring the achievement of results, assessments and evaluations, data analysis consolidation, and visualization. He/she will be involved in the submission of timely and regular progress reports. The Education MEAL Coordinator will also liaise with SCI MEAL team and implementing partners to ensure that MEAL Systems and application of standard indicators are well understood and implemented.<br> SCOPE OF ROLE:</p><br><p>Reports to: Education Chief of Party <br> Staff reporting to this post: None.<br> Budget Responsibilities: None.<br> Role Dimensions: Substantial interactions with MEAL counterparts within partner organizations, design/review of assessment and evaluation tools including kobo collect, data analysis and presentation including data visualization and Power Bi. <br> KEY AREAS OF ACCOUNTABILITY:</p><br><p>Monitoring:</p><br><p>o In close collaboration with the implementing partners, track and oversee the implementation of harmonized monitoring tools and aligned indicator definitions for the project.<br> o In close collaboration with implementing partners, put in place an operational MEAL plan for including mechanisms to monitor and document the progress of implementation of Programme activities, specifically;<br> o Lead the design/ review of MEAL packages, to include the Indicator Performance Tracking Table, Log frame, PRIME, Activity Tracking Table and MEAL plan. Maintain an updated Indicator Performance Tracker (IPT) and Output tracker including internal systems like PRIME, in addition other report requirements as may be requested.<br> o Provide technical guidance and lead capacity building of the implementing partner staff, and stakeholders on implementation of MEAL within the Programme; to include capacities for data collection, storage, indicator definition and reporting.<br> o Input to the development of aligned Quality Benchmarks for the Education Consortium activities to guide monitoring and ensure actions plans agreed on after QB monitoring are implemented in timely manner.<br> o Review Programme data collection tools to ensure that tools provide required information on programme indicators.<br> o Enhance use of digital data management within the program, this may include use of Kobo and ODK among other programs.<br> o Conduct routine data quality assessment and continuous quality improvement of the program to ensure program implementation and report quality.<br> o Participate/coordinate the design of quantitative and qualitative participatory Programme evaluations (baseline, annual and final evaluations), assessments, reviews, and other special studies.<br> o Work closely with the Senior Education Program Manager to ensure that performance indicators are regularly tracked and that activities implemented are well aligned with the indicators.<br> o Support implementation of programme MIS and integration of Geographical Information System (GIS) in programme reporting. Support GIS mapping and dissemination of MIS/GIS reports. Provide MIS content/requirements and feedback to MEAL team and document progress on indicators/achievement of targets.<br> o Where applicable, roll-out mobile data collection and monitoring systems and document learning and suggestions for improvement.</p><br><p>Evaluation:</p><br><p>o With the support of the Program Management Unit-PMU, lead and coordinate the development of Terms of Reference for the programme evaluations.<br> o Coordinate the logistics of project evaluations as necessary and ensure data collection, analysis and write-up is in line with SCI and donor standards as well as set timelines.<br> o Work closely with the evaluation team/consultants in the development/review of evaluation packages including tools and ethical approval.<br> o Review of evaluation reports including inception and completion reports.</p><br><p>Accountability:</p><br><p>o Working alongside implementing partners to ensure functional Complaints, Feedback, Response and Feedback is in place in line with SCI’s standard and expectations, the Standard Operating Procedure for the programme and donor expectations.<br> o Collect and manage complaints and feedback in close coordination with Programme team. Track timeliness of response to complaints and maintain an updated Programme complaints tracker.<br> o Build capacity of partner organizations with regards to Accountability to Affected Communities.<br> o Responsible for accountability reporting sections in the donor reports.</p><br><p>Learning:</p><br><p>o Foster and develop a culture of learning within the implementing partners and SCI by organizing periodic learning events.<br> o Establish information sharing mechanisms for partner staff to document and share examples of good and bad practice and learning.<br> o Document learning on working in consortia and pilot innovations and interventions and share with key stakeholders.<br> o Identify opportunities for research and learning questions in collaboration with Consortium Partners and Technical Specialists.<br> o Facilitate documentation of programme results, impact, best practices and significant changes. <br> o Document learnings and best practices; disseminate learnings, reports, publications and participate in learning sessions, and ensuring that the lessons learnt are utilized to inform programming and advocacy.</p><br><p>Communication, Coordination and Networking:</p><br><p>o Foster a culture of information sharing, and collaboration within the implementing partners.<br> o Be available for and responsive to questions, queries and requests for information and support from implementing partners.<br> o Create and sustain positive working relationships internally with other technical staff; externally with the district local government and CSO partners, and other stakeholders, and maintain an up to date understanding of key development trends in the Programme area.<br> o Representing the programme in coordination fora as may be requested by the line manager.<br> o Provide routine periodic partner monitoring and provide regular guidance and support to ensure partner’s effective implementation of MEAL according to best practice and donor requirements.<br> o Coordinate monthly MEAL Working Group meetings with MEAL representatives from implementing partners, minutes are shared with key stakeholders and follow-up on recommended action points.</p><br><p>Other Role Dimensions:</p><br><p>o Develop and maintain interactive Power BI dashboards and analytical reports to support program monitoring, decision-making, and data-driven strategic planning.<br> o Collect, clean, transform, and analyze data from multiple sources to ensure accuracy, consistency, and high-quality information management outputs.<br> o Design and automate data visualization solutions using Power BI, including the creation of KPIs, charts, and dynamic reporting tools for stakeholders.<br> o Perform data validation, quality assurance, and troubleshooting to identify inconsistencies and improve the reliability of reporting systems and databases.<br> o Collaborate with program and technical teams to translate business requirements into actionable insights, dashboards, and periodic analytical reports.</p><br><p>BEHAVIOURS (Values in Practice)</p><br><p>Accountability:</p><br><p>o Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.<br> o Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved.</p><br><p>Ambition:</p><br><p>o Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.<br> o Widely shares their personal vision for Save the Children, engages and motivates others.<br> o Future orientated, thinks strategically and on a global scale.</p><br><p>Collaboration:</p><br><p>o Builds and maintains effective relationships with their team, colleagues, Members and external partners and supporters.<br> o Values diversity sees it as a source of competitive strength.<br> o Approachable, good listener, easy to talk to.</p><br><p>Creativity:</p><br><p>o Develops and encourages new and innovative solutions.<br> o Willing to take disciplined risks.</p><br><p>Integrity:</p><br><p>o Honest; encourages openness and transparency; demonstrates highest levels of integrity<br> QUALIFICATIONS</p><br><p>o Minimum of a bachelor’s degree in either Statistics or Development Studies.<br> o Minimum of 4 years’ experience of MEAL under education programs.<br> o Information Management-IM experience <br> QUALIFICATIONS</p><br><p>Minimum of a bachelor’s degree in either Statistics or Development Studies.<br> Minimum of 3 years’ experience of MEAL under education programs. <br> EXPERIENCE AND SKILLS<br> Essential<br> o Minimum of 4 years’ work experience in monitoring and evaluation working experience (preferably in education/protection related programmes with an International NGO).<br> o Minimum of three years of partners experience in education on MEAL will be added value.<br> o Knowledge and use of various survey methods for monitoring different programs.<br> o Previous experience working in partnership programmes.<br> o Prior experience establishing and running coordination mechanisms.<br> o Prior experience in training and management of data collectors.<br> o Demonstrable experience and understanding of the education sector global and national standards.<br> o Additional training and experience in biostatistics or monitoring and evaluation and MIS of an added advantage.<br> o Experience of coordination with INGOs, NNGOs, UN agencies, local partners and District Local Government in Child Rights Governance, Education and Child Protection is an added advantage.<br> o Strong analytical skills and strategic planning abilities.<br> o Sound written and oral presentation skills.<br> o Ability to establish and maintain conducive collegial relations and perform effectively as a member of a team.<br> o Willingness to travel and work in hard-to-reach areas, occasionally under strenuous conditions.<br> o Computer literacy and excellent documentation skills are a must. Microsoft office especially word, spreadsheet (Excel), Access, SPSS, and GIS applications).<br> o Availability and willingness to work extra hours during times of humanitarian responses.<br> o Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.<br> o Ability to intervene with crisis management or troubleshooting as necessary.<br> o Highly developed interpersonal and communication skills including influencing, negotiation, and coaching.<br> o Excellent time management and planning capacity.</p><br><p>Desirable<br> o Experience working on GIS mapping projects<br> Additional job responsibilities:</p><br><p>o The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.<br> Equal Opportunities:</p><br><p>o The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures<br> Child Safeguarding:</p><br><p>o We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.<br> Health and Safety:<br> o The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.<br> </p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Training Officer is responsible for the day-to-day implementation and follow-up of the Vocational and Technical Training Project. This includes beneficiary registration, attendance tracking, coordination with trainers and relevant stakeholders, documentation of project activities, and preparation of periodic reports. The training program consists of three phases. The first phase is a one-month foundational training covering essential life skills, entrepreneurship, and business management. The second phase includes four months of specialized training in embroidery, marketing, and e-commerce. The final phase consists of three months of follow-up and individualized mentoring sessions conducted biweekly to support trainees in applying their acquired skills and progressing toward sustainable income-generating opportunities.</p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></p><ul><li>Monitor the daily implementation of the training plan and ensure adherence to the approved schedule, curriculum, and training objectives.</li><li>Coordinate beneficiary registration processes, maintain and regularly update participant records, and ensure proper filing of all related documentation and data.</li><li>Collect and review attendance sheets for each training session and monitor trainees compliance with attendance requirements, ensuring a minimum attendance rate of 85% when stipulated by the project.</li><li>Maintain continuous coordination with life skills, embroidery, marketing, and e-commerce trainers to ensure high-quality delivery and the availability of all required training materials and resources.</li><li>Ensure the readiness of training venues, materials, equipment, supplies, and logistical arrangements in coordination with the project team.</li><li>Monitor trainees progress and practical outputs, including embroidery products, professional portfolios, business plans, and digital marketing deliverables.</li><li>Support the implementation of pre- and post-training assessments, satisfaction surveys, and feedback collection from trainees and trainers in coordination with the Monitoring, Evaluation, Accountability, and Learning (MEAL) team.</li><li>Coordinate the post-training mentoring and follow-up phase for a period of three months, including biweekly one-on-one mentoring sessions for each trainee, and document progress, challenges, and agreed action plans.</li><li>Support market linkage activities, self-employment opportunities, job placement initiatives, and the establishment of home-based and small businesses for trainees, as appropriate to the training pathway.</li><li>Document project activities through photographs, forms, and reports, and contribute to the development of success stories and the preparation of the final project report.</li><li>Comply with the organization's Code of Conduct, Safeguarding Policy, and Prevention of Sexual Exploitation, Abuse and Harassment (PSEA) standards, and report any complaints, concerns, or violations in accordance with established procedures.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Education:</strong> University degree in Business Administration, Education, Social Sciences, Development Studies, Project Management, or another relevant discipline.</li><li><strong>Experience:</strong> At least three (3) years of relevant experience in coordinating training programs, livelihoods initiatives, and/or economic empowerment projects. Demonstrated experience in beneficiary registration and management, attendance monitoring, trainer coordination, activity documentation, and periodic reporting is highly desirable.</li><li><strong>Computer Skills:</strong> Strong proficiency in Microsoft Word and Excel. Knowledge of e-commerce tools, digital marketing platforms, and/or handicraft production is highly desirable.</li><li><strong>Language:</strong> Good English & Arabic Language</li><li><strong>Other Requirements:</strong> Proven experience in the design, facilitation, and delivery of training programs, with the ability to effectively engage and support diverse groups of trainees.</li><li><strong>Technical Skills</strong><ul><li>Excellent reporting and documentation skills, including the preparation of high-quality weekly, monthly, and final reports.</li><li>Strong data management and record-keeping skills, with experience in maintaining beneficiary databases, attendance tracking systems, monitoring tools, and both hard-copy and electronic filing systems.</li></ul></li><li><strong>Core Competencies and Soft Skills</strong><ul><li>Excellent coordination, organizational, and problem-solving skills with strong attention to detail.</li></ul></li><li><strong>Child Protection Policy</strong> ONSUR maintains a strict zero-tolerance policy toward all forms of child abuse and exploitation. The organization is fully committed to creating and maintaining a child-safe environment across all areas of its work. All employees are expected to uphold the highest standards of behavior to ensure the safety and well-being of children, and any breach of this policy will result in immediate disciplinary action.</li><li><strong>Anti-Discrimination, Harassment, and Abuse Policy</strong> ONSUR is an equal opportunity employer. We are committed to fostering a safe, inclusive, and respectful workplace for all. Discrimination, harassment, or abuse of any kind whether based on race, ethnicity, religion, gender, age, disability, marital status, citizenship, or military status is strictly prohibited and will not be tolerated. All staff are expected to promote a culture of respect and integrity. Participation in any form of abuse, harassment (verbal, physical, or sexual), intimidation, or exploitation whether inside or outside the workplace is a violation of ONSUR s core values and policies.</li><li><strong>Diversity & Inclusion</strong> ONSUR is strongly committed to gender equality and encourages qualified female candidates to apply for this position.</li></ul><p></p></section>
<p ><span >THIS POSITION IS OFFERED ON A FIXED-TERM CONTRACT FOR THREE (3) MONTHS; </span></p>
<p ><span >Subject to extension based on budget availability and business needs.</span></p>
<p > </p>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team (Program / Department Summary)</span></p>
<p ><span >Mercy Corps has been operating in Jordan since 2003. In partnership with civil society organizations, the private sector, and the government, Mercy Corps Jordan has reached more than 3.4 million Jordanians and displaced populations in the country. Working throughout the country, Mercy Corps is driven by the mission to contribute to the emergence of a peaceful, resilient and prosperous Jordan which is inclusive of youth and women. We seek to build a future for Jordan in which all people feel secure, believe in the goodness of communities and institutions around them, and are on a sustainable path toward economic self-reliance. Our strategic directions focus on promoting strong communities and governance, peace and social cohesion and environmentally sustainable and inclusive economic growth.</span></p>
<p > </p>
<p ><span >The Procurement Department falls under the Operations Department which ensures that systems and practices needed for the healthy and efficient operational support is present for effective implementation of MC Jordan’s programs/projects. All Procurement Team members are responsible for the compliant execution of all purchase requests for all other departments aligning with the provisions of the Field Procurement Policies and Procedures (FP3).</span></p>
<p > </p>
<p ><span >The Position (General Position Summary)</span></p>
<p ><span >The Procurement Officer is responsible for enabling excellence in all major procurement functions in Jordan. He/she will have a focus on assisting the Procurement Team on processing the large procurements needed by the different programs, supporting Mercy Corps projects.</span></p>
<p > </p>
<p ><span >The Procurement Officer will be in charge of a demanding schedule of medium and large procurements. The success of the programs will depend on a strong relationship between Mercy Corps procurement, program and finance teams. He/she will be also in charge of building strong internal relations based on trust, integrity, competency, and extreme cooperation. The Procurement Officer will work closely with the senior-level procurement staff to facilitate transparent flows of information, as well as to ensure accountability of on-time delivery of goods and services and proper planning from programs. The country program requires high-paced procurement to service a large development portfolio. </span></p>
<p > </p>
<p ><span >Essential Responsibilities </span></p>
<p ><em ><u >Managing Small, Micro and Master-Agreement-Based Procurements:</u></em></p>
<p ><span >• Lead and facilitate the procurement process for micro (value between 500 and 5,000 USD), small (value between 5,000 and 25K USD) and master-agreement purchase requests by fully understanding and analyzing the requirement(s), identifying potential suppliers, communicating with suppliers and completing their registration on the Procurement System (ProSource), following up with programs and all other stakeholders to complete solicitation and awarding processes properly in the Procurement System (ProSource) as per the Field Procurement Policies and Procedures (FP3) and other relevant SOPs.</span></p>
<p ><span >• Facilitate the process for complex small PRs.</span></p>
<p ><span >• Initiate the payment process for all due payments by constantly following up with the project teams, updating the payment tracker in a timely manner, and resolving any issues that may arise.</span></p>
<p ><span >• Assist in arranging for project events and meetings, following up on hotel bookings and arrangements, and completing the paperwork needed.</span></p>
<p ><span >• Work with all Mercy Corps staff to ensure smooth introduction and adoption of procurement systems.</span></p>
<p ><span >• Assist in managing relationships with the suppliers and other programs.</span></p>
<p ><span >• Assist in doing all needed market surveys to identify new suppliers for different goods and services categories.</span></p>
<p ><span >• Conduct site visits to suppliers to check the goods quality and complete due diligence process when needed.</span></p>
<p ><span >• Follow up with suppliers to ensure all deliverables, quality standards and deadlines are met, and update program focal points accordingly.</span></p>
<p ><span >• Liaise between program staff and suppliers to ensure smooth flow of information.</span></p>
<p ><span >• Archive procurement documents, approvals, communication, decisions… etc. as per the procurement policy guidelines.</span></p>
<p ><span >• Work closely with Program and Finance teams to deliver successful and on-time outcomes while demonstrating excellent stewardship of donor funds and compliance with MC and donor regulations.</span></p>
<p ><span >• Ensure that all Mercy Corps procurement contracts and business transactions/relationships are transparent and in compliance with Jordanian law and Mercy Corps/donor policies and raise any flags to the Head of Procurement if necessary.</span></p>
<p > </p>
<p ><em ><u >Tenders Management and Facilitation:</u></em></p>
<p ><span >• Work with all Mercy Corps staff to ensure smooth introduction and adoption of procurement systems related to standard tenders (value between 25K and 150K USD).</span></p>
<p ><span >• Assist MC team and programs in understanding their roles and responsibilities in terms of interaction with Procurement and other stakeholders throughout the tendering process and define the tasks they need to perform on the Procurement System (ProSource) and during committee meetings, ensuring that the process goes in line with Field Procurement Policies and Procedures FP3.</span></p>
<p ><span >• Be responsible for and assure full and proper implementation of Mercy Corps systems of management, compliance and control as described in Mercy Corps field Procurement Policies and procedures FP3 for all programs’ procurement functions.</span></p>
<p ><span >• Work with Finance, Compliance and Procurement team members to mitigate fraud, conflict of interest and legal ramifications of Mercy Corps activities.</span></p>
<p ><span >• Facilitate standard tenders (value between 25K and 150K USD) processes by ensuring proper advertising for tenders and proper archiving for all documents, registering interested bidders in the system, attending all tender committee meetings, properly-documenting the meetings’ outcomes and decisions, communicating with bidders on behalf of the committee and facilitating the whole supplier selection process.</span></p>
<p ><span >• Work closely with the senior procurement team members to ensure compliance and timeliness of the tendering and contracting processes. </span></p>
<p ><span >• Lead the due diligence process for standard tenders and conduct visits to suppliers as part of this process.</span></p>
<p ><span >• Manage ‘on-time’ tracking system for tenders and reporting function within Mercy Corps Jordan.</span></p>
<p ><span >• Work closely with Program and Finance teams to deliver successful and on-time outcomes while demonstrating excellent stewardship of donor funds and compliance with MC and donor regulations.</span></p>
<p ><span >• Ensure timely and accurate processing and documentation (hard and soft copy) of all tenders, and manage the whole workflow on the Procurement System (ProSource) as described in the Field Procurement Policies and Procedures (FP3) and the relevant SOPs. </span></p>
<p ><span >• Ensure that all Mercy Corps procurement contracts and business transactions/relationships are transparent and in compliance with Jordanian law and Mercy Corps/donor policies and raise any flags to the Head of Procurement if necessary.</span></p>
<p ><span >• Co-facilitate the prequalification process for all types of goods/services as needed by the programs/departments of the Organization, under the supervision of the Head of Procurement.</span></p>
<p ><span >• Follow up with requestors and Finance Team to make sure that all payments are processed and made to suppliers on time. Update trackers as needed to ensure efficiency.</span></p>
<p > </p>
<p ><em ><u >Managing Requests for Independent Contractors/Consultants:</u></em></p>
<p ><span >• Facilitate the process of contracting national independent contractors/consultants.</span></p>
<p ><span >• Follow up on contracts, payments and any other relevant correspondence.</span></p>
<p > </p>
<p ><em ><u >Personal Leadership:</u></em></p>
<p ><span >• Consistently demonstrate flexibility, resilience and ability to maintain positive relationships and composure, even under difficult circumstances. Develop strong and productive working relationships – specifically with finance and program teams.</span></p>
<p ><span >• Maintain high ethical standards and treat people with respect and dignity.</span></p>
<p ><span >• Demonstrate an awareness of his/her strengths and development needs.</span></p>
<p > </p>
<p ><span >RISK MANAGEMENT</span></p>
<p ><span >● Engage and support countries across the region to ensure that adequate risk management systems are in place.</span></p>
<p ><span >● Collaborate with country leadership to support preparedness and response to major disruptive events.</span></p>
<p ><span >● Engage with country teams on the internal audit process to track findings and ensure country team compliance with IA findings and recommendations.</span></p>
<p ><span >● Engage with country level Ethics and Assurance managers as well as the global Ethics and Assurance department to track and analyze trends and needs across countries.</span></p>
<p > </p>
<p ><span >SAFEGUARDING RESPONSIBILITIES </span></p>
<p ><span >● Actively learn about safeguarding and integrate it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >None. </span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Senior Procurement Officer</span></p>
<p ><span >Works Directly With:</span><span > Procurement Team, Admin and Logistics Team, Program staff, Finance Team, Engineering Department, IT Department.</span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >• Degree in a relevant business field, industrial engineering, or logistics and supply chain management is desired.</span></p>
<p ><span >• 3 to 5 years of experience managing small procurements and tenders within humanitarian NGOs is desired.</span></p>
<p ><span >• Demonstrated attention to detail, following procedures, meeting deadlines and problem-solving independently and cooperatively.</span></p>
<p ><span >• Knowledge of Mercy Corps systems and procedures is highly desired.</span></p>
<p ><span >• Experience using SAP Ariba system is an advantage.</span></p>
<p ><span >• Excellent negotiation and follow skills.</span></p>
<p ><span >• Effective verbal and written communication, organizational, prioritization and Microsoft Office applications skills.</span></p>
<p ><span >• Excellent oral and written English skills are required. </span></p>
<p ><span >• Ability to work effectively with an ethnically diverse team.</span></p>
<p > </p>
<p ><span >Success Factors </span></p>
<p ><span >The successful Procurement Officer shall be an excellent problem solver, self-motivated, and has the ability to deliver high-quality outcomes on a timely manner while demonstrating excellent stewardship of donor funds and compliance with MC and donor regulations. S/he will maintain strong cooperative relationships with other departments and interact effectively with international and national personnel, while demonstrating the ability to multi-task, meet deadlines and process information in support of changing program activities. S/he will be able to work closely with a diverse team of individuals and be willing to travel regularly to Mercy Corps field offices, project sites and supplier premises. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive on evolving and changing environments, make effective written and verbal communication a priority in all situations, and accept constructive feedback and recommendations for improvement.</span></p>
<p > </p>
<p ><span >Core Competencies</span></p>
<p ><span >• Planning and Prioritization Skills</span></p>
<p ><span >• Analytical Thinking </span></p>
<p ><span >• Collaboration/Teamwork</span></p>
<p ><span >• Precision and Attention to Detail</span></p>
<p ><span >• Strong Follow-up Skills</span></p>
<p ><span >• Communications & Negotiation Skills</span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman and requires some field visits to project sites and/or site visits to suppliers during due diligence process or market surveys. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Engagement and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p > </p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
Monitoring, Evaluation, Learning, and Information Management Assistant
Logistics, Supply Chain & Procurement
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team</span></p>
<p ><span >Informal Livelihoods Advancement Activity (Iqlaa)</span><span >, funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p>
<p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p>
<p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p>
<p > </p>
<p ><span >The Position</span></p>
<p ><span >The Monitoring, Evaluation, Learning (MEL) and Information Management (IM) Assistant is part of Iqlaa’s Program Quality and Learning (PQL) Department. S/He will support the implementation of MEL and IM activities across Iqlaa’s portfolio of interventions, including data collection, data verification, field visits, documentation, and timely reporting. S/He will contribute to routine data collection and support the implementation of intervention MEL Plans in line with donor and Mercy Corps requirements.</span></p>
<p ><span >Working closely with relevant technical teams, the PQL team, partners, and sub-grantees, the MEL and IM Assistant will support the review and updating of result chains, indicators, and MEL plans to track and report on intervention activities and indicators.</span></p>
<p ><span >The MEL and IM Assistant will support the timely maintenance and implementation of MEL plans and data collection tools to contribute to high-quality reporting to the donor and Mercy Corps. S/He will assist in developing and updating data collection tools for the Iqlaa team, partners, and sub-grantees as assigned, with the goal of collecting high-quality data for reporting, adaptive management, and program decision-making. S/He will work closely with the PQL team, partners, and sub-grantees to support the implementation of MEL activities.</span></p>
<p > </p>
<p ><span >The MEL and IM Assistant will support the drafting, testing, and updating of data collection tools and instruments, and will contribute to ensuring that Iqlaa MEL activities follow applicable policies and guidance notes. S/He will support the PQL team in ensuring that data collection tools are clear, practical, and aligned with Iqlaa’s MEL frameworks, systems, and automated tools.</span></p>
<p ><span >The MEL and IM Assistant will support the MEL and IM Manager in drafting, revising, and implementing MEL plans and tools for Iqlaa’s partners and sub-grantees. S/He will also support basic quantitative and qualitative data analysis and reporting to help track progress and document the results of Iqlaa interventions.</span></p>
<p > </p>
<p > </p>
<p ><span >Essential Responsibilities</span></p>
<p > </p>
<p ><em ><u >Monitoring, Evaluation, and Learning</u></em></p>
<p ><span >• Support the implementation and maintenance of the Activity Monitoring, Evaluation, and Learning Plan (AMELP) in alignment with donor and Mercy Corps requirements.</span></p>
<p ><span >• Support the development, implementation, and updating of intervention MEL plans for assigned interventions, ensuring alignment with donor and Mercy Corps MEL standards.</span></p>
<p ><span >• Support the implementation of qualitative and quantitative MEL activities, including data collection and verification, using Iqlaa's MEL systems and automated platforms.</span></p>
<p ><span >• Maintain MEL documentation, including MEL folders, datasets, supporting evidence, data collection tools, and related documentation to ensure completeness and accessibility.</span></p>
<p ><span >• Conduct field visits, desk reviews, spot checks, and remote quantitative and qualitative data collection activities across assigned interventions.Contribute to intervention-level quality reports and support donor and internal reporting requirements as assigned by the supervisor.Support the integration of MEL requirements into RFAs, RFPs, and partner documentation as requested.</span></p>
<p ><span >• Development of evaluation questions, methodologies, and data collection tools for measuring the impact of assigned interventions.</span></p>
<p ><span >• Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on evaluation exercises for the assigned interventions.</span></p>
<p ><span >Supports the MEL and IM Manager and the PQL Director in the annual surveys. Mid-line evaluation, and final internal performance review and evaluation.</span></p>
<p ><span >• Support consortium partners in their MEL plans, reporting processes, and close-out requirements.</span></p>
<p ><span >• Collaborate closely with the PQL team, technical leads, and partners on MEL-related tasks as assigned.</span></p>
<p ><span >• Ensure data protection in accordance with Responsible Data Policy and evaluation requirements.</span></p>
<p ><span >• Ensure monitoring and evaluation plans and tools, data collection, entry, cleaning, and storage are appropriately implemented by the subordinates.</span></p>
<p ><span >• Analyze monitoring and evaluation qualitative data to an appropriate standard and use analysis results to inform project decision-making.</span></p>
<p ><span >• Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on monitoring and evaluation exercises for various initiatives in targeted communities.</span></p>
<p ><span >• Ensure compliance with relevant Mercy Corps MEL policy and donor MEL policies and regulations.</span></p>
<p ><span >• Complete any other duties assigned.</span></p>
<p > </p>
<p ><em ><u >Information Management</u></em></p>
<p ><span >• Maintain and operationalize Iqlaa’s Data Management Protocol and ensure data accountability, quality, and verification across all interventions.</span></p>
<p ><span >• Lead the development, testing, and management of data collection tools and instruments in coordination with the PQL team, technical teams, partners, and implementing partners.</span></p>
<p ><span >• Facilitate data demand and ensure that collected data flows accurately into IM systems.</span></p>
<p ><span >• Establish data collection tools and instruments that will be used by the Iqlaa team, including consortium and all implementing , and ensure timely and quality development, testing, and management of MEL data as well as monitor progress of interventions against set milestones and evaluate the impact of implemented interventions as requested by the supervisor. </span></p>
<p ><span >• Develop and maintain the required digitized data collection methods, such as ODK collection built on XLS forms.</span></p>
<p ><span >• Ensure a comprehensive and updated database for interventions is maintained and reflected on Iqlaa information management system.</span></p>
<p ><span >• Coordinate with all relevant partners, sub-grantees, and technical leads to ensure adherence with Iqlaa MEL plans and data collection requirements.</span></p>
<p > </p>
<p ><em ><u >Capacity Building and Mentoring</u></em></p>
<p ><span >• Train field staff and partners on basic MEL tools and ethical data practices.</span></p>
<p ><span >• Supervise and provide technical guidance to the subordinate, ensuring they effectively carry out their duties and responsibilities.</span></p>
<p ><span >• Develop individual work plans and provide regular feedback.</span></p>
<p ><span >• Foster a positive team environment, learning culture, encourage collaboration, and recognize team members’ contributions to the project’s success.</span></p>
<p > </p>
<p ><em ><u >Reporting</u></em></p>
<p ><span >• Ensure high quality and timely preparation of MEL data for reports as requested by the supervisor.</span></p>
<p ><span >• Ensure appropriate internal communication and feedback systems are in place and functioning so that MEL data informs project planning and implementation.</span></p>
<p ><span >• Contribute to the regular MEL reports.</span></p>
<p > </p>
<p ><em ><u >Project Coordination Activities</u></em></p>
<p ><span >• Ensure the integration of team members and partners into MEL-relevant decision-making processes.</span></p>
<p ><span >• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian and development missions.</span></p>
<p ><span >• Ensure implementation of safeguarding policies and procedures.</span></p>
<p > </p>
<p ><em ><u >Hardware and Software Management</u></em></p>
<p ><span >• Oversee the responsible management and maintenance of ICT equipment in the MEL team according to Mercy Corps asset management policies and procedures.</span></p>
<p ><span >• Manage the purchase/subscription and renewal of technology software and platforms used in IQLAA in close coordination with the country MEL Advisor.</span></p>
<p ><span >• Prepare a data protection plan in coordination with the relevant stakeholders.</span></p>
<p > </p>
<p ><em ><u >Safeguarding Responsibilities</u></em></p>
<p ><span >• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility: NA</span></p>
<p ><span >Reports Directly To:</span><span > Senior MEL Officer</span></p>
<p ><span >Works Directly With:</span><span > Program Quality and Learning (PQL) Director, PQL team, program teams, Communications team, procurement team, and finance teams.</span></p>
<p > </p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p > </p>
<p ><span >Knowledge and Experience</span></p>
<p ><span >▪ Bachelor’s degree in any relevant field, such sa but not limited to: engineering, Management, Information management, Sociology, Economics, Statistics, International Development.</span></p>
<p ><span >▪ Master’s degree in is highly preferred.</span></p>
<p ><span >▪ Minimum of 2 years of experience. The specific experience in MSEs/HBBs development is a plus.</span></p>
<p ><span >▪ Proven experience in leading a team.</span></p>
<p ><span >▪ Demonstrated skills in data collection, statistical analysis methods, and database management.</span></p>
<p ><span >▪ Demonstrated experience in building log-frame, indicators, and relevant data collection tools.</span></p>
<p ><span >▪ Experience developing and delivering training on MEL.</span></p>
<p ><span >▪ Very strong writing skills, including reports, best practices, case studies, etc.</span></p>
<p ><span >▪ Proficiency in Microsoft Office applications, including Excel and Word.</span></p>
<p ><span >▪ Proficiency in developing XLS forms and using ODK is required.</span></p>
<p ><span >▪ Fluency in spoken and written Arabic and English.</span></p>
<p > </p>
<p > </p>
<p ><span >Success Factors</span></p>
<p ><span >▪ Deep commitment to humanitarian principles and values.</span></p>
<p ><span >▪ Willingness to learn new skills and methodologies.</span></p>
<p ><span >▪ Ability to work under pressure, independently, and with limited supervision.</span></p>
<p ><span >▪ Demonstrated organizational skills.</span></p>
<p ><span >▪ Demonstrated creative problem-solving skills.</span></p>
<p ><span >▪ Security, political and cultural awareness.</span></p>
<p ><span >▪ Ability to provide a high-quality report in English.</span></p>
<p ><span >▪ Ability to multi-task while meeting several pressing deadlines.</span></p>
<p ><span >▪ Mature, responsible, and diplomatic in their interactions with others.</span></p>
<p ><span >▪ Pays attention to detail and is meticulous, thorough, and results-oriented.</span></p>
<p > </p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it may require up to 10% to travel regularly to Mercy Corps field offices and project sites. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.</span></p>
<p > </p>
<p ><span >Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive</span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness</span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.</span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-justify" > </p>
<p class="ql-align-justify" > </p>
<p class="ql-align-justify" ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p class="ql-align-justify" ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p class="ql-align-justify" ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p class="ql-align-justify" ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p class="ql-align-justify" ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p class="ql-align-justify" ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p dir="RTL" style="box-sizing: border-box; margin: 0px 0px 10px; text-align: justify; font-family: Lato, sans-serif; font-size: 14px;"><strong><span dir="RTL">Inspector</span></strong></p>
<p dir="RTL" style="box-sizing: border-box; margin: 0px 0px 10px; text-align: justify; font-family: Lato, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box; font-weight: bold;"><u style="box-sizing: border-box;">Responsibilities and duties:</u></strong></p>
<ul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 10px; padding-left: 25px; font-family: Lato, sans-serif; font-size: 14px;">
<li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Note faults existing in the center building.</strong></li>
<li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Log maintenance-related requests into the maintenance system.</strong></li>
<li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Prepare reports on maintenance work due to vandalism or misuse by the direct supervisor.</strong></li>
<li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Prepare periodic reports on fault status and its maintenance.</strong></li>
<li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Monitor and inspect the implementation of maintenance tasks observed.</strong></li>
<li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Follow up on maintenance requests and technicians’ reports on different maintenance programs.</strong></li>
<li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Conduct periodic updates on the status of maintenance requests and procedures followed.</strong></li>
<li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Keep a private record of related works.</strong></li>
<li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Prepare drawings or diagrams assigned by the direct supervisor.</strong></li>
<li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Regular reviews to ensure updates to drawings and take measurements when requested.</strong></li>
<li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Prepare reports related to preventive and corrective maintenance and follow up.</strong></li>
<li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Prepare project-specific reports as requested and provide periodic updates.</strong></li>
<li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Perform any task assigned by the immediate supervisor within the scope of specialization</strong><strong style="box-sizing: border-box; font-weight: bold;"><span dir="LTR" style="box-sizing: border-box;">.</span></strong></li>
<li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Working in the role may require variable working hours according to the department’s needs.</strong></li>
<li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Commitment to providing patient-centered care in line with the nature of tasks and job responsibilities, including delivering a positive experience for all patients.</strong></li>
</ul>
<p dir="RTL" style="box-sizing: border-box; margin: 0px 0px 10px; text-align: justify; font-family: Lato, sans-serif; font-size: 14px"> </p>
<p dir="RTL" style="box-sizing: border-box; margin: 30px 0px 0px; text-align: justify; font-family: Lato, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box; font-weight: bold;"><u style="box-sizing: border-box;">Qualifications:</u></strong></p>
<ol style="box-sizing: border-box; margin-top: 0px; margin-bottom: 10px; padding-left: 25px; font-family: Lato, sans-serif; font-size: 14px;">
<li dir="RTL" style="box-sizing: border-box;" value="NaN"><strong style="box-sizing: border-box; font-weight: bold;">Bachelor’s degree in Architecture or Interior Design</strong><strong style="box-sizing: border-box; font-weight: bold;"><span dir="LTR" style="box-sizing: border-box;">.</span></strong></li>
<li dir="RTL" style="box-sizing: border-box;" value="NaN"><strong style="box-sizing: border-box; font-weight: bold;">Three years of experience in the same field.</strong></li>
<li dir="RTL" style="box-sizing: border-box;" value="NaN"><strong style="box-sizing: border-box; font-weight: bold;">Adherence to general safety rules and infection control procedures in accordance with applicable regulations.</strong></li>
<li dir="RTL" style="box-sizing: border-box;" value="NaN"><strong style="box-sizing: border-box; font-weight: bold;">Excellent communication skills.</strong></li>
<li dir="RTL" style="box-sizing: border-box;" value="NaN"><strong style="box-sizing: border-box; font-weight: bold;">English language at a very good level.</strong></li>
</ol>
<p dir="RTL" style="box-sizing: border-box; margin: 0px 0px 10px; text-align: justify; font-family: Lato, sans-serif; font-size: 14px"> </p>
<p dir="RTL" style="box-sizing: border-box; margin: 30px 0px 0px; text-align: justify; font-family: Lato, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box; font-weight: bold;"> ** Hussein Cancer Center: a smoke-free environment **</strong></p>
</span></i></b></span></span></p>
<p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Plastic packaging manufacturing company – Marka North</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></b></p>
<p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">The company announces its need to appoint a secretary and commercial correspondence with at least two years of experience.</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></b></p>
<p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150% ;">Requirements</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;">:</span></b></p>
<p dir="RTL" style="margin-right: 24.6pt; text-align: justify; text-indent: -6.6pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Experience in secretarial or office work<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p>
<p dir="RTL" style="margin-right: 24.6pt; text-align: justify; text-indent: -6.6pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Proficiency in computer use<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p>
<p dir="RTL" style="margin-right: 24.6pt; text-align: justify; text-indent: -6.6pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Good communication skills<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p>
<p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Location: Marka - Al-Mazare’ District - Al-Murabitoon Street - Building No. 28</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></b></p>
<p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">To apply: WhatsApp only 0790920039</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></b></p>
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<p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">A food company operating in the field of food products – based in Giza – announces its need to hire</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;">:</span></b></p>
<p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Line Operator – Tarabak</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></b></p>
<p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;;">Responsibilities</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;">:</span></b></p>
<p dir="RTL" style="margin-right: 24.3pt; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">Operate packaging machines (Tarabak) and adjust settings to align with the production plan<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></p>
<p dir="RTL" style="margin-right: 24.3pt; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">Monitor filling and packaging operations and ensure the final product is safe<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></p>
<p dir="RTL" style="margin-right: 24.3pt; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">Conduct daily machine tests and ensure readiness for operation<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></p>
<p dir="RTL" style="margin-right: 24.3pt; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">Handle simple technical problems during operation and inform the maintenance department of issues requiring technical intervention<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></p>
<p dir="RTL" style="margin-right: 24.3pt; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">Document operational data, including production quantities, faults and downtime<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></p>
<p dir="RTL" style="margin-right: 24.3pt; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">Commitment to quality, health and safety guidelines and procedures<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></p>
<p dir="RTL" style="margin-right: 24.3pt; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">Collaborate with different teams to ensure continuous and smooth production process<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></p>
<p dir="RTL" style="margin-right: 24.3pt; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">Maintain cleanliness of machines and the work area in general<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></p>
<p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Qualifications and experience required</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;;">:</span></b></p>
<p dir="RTL" style="margin-right: 24.3pt; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Bachelor’s degree or equivalent, preferably in Mechanical, Electrical or Mechatronics engineering<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></p>
<p dir="RTL" style="margin-right: 24.3pt; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Experience of at least one year in operating Tarabak machines or similar filling machines, preferably in the food industry<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></p>
<p dir="RTL" style="margin-right: 24.3pt; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">New graduates are welcome who have the desire and ability to learn and develop<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></p>
<p dir="RTL" style="margin-right: 24.3pt; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Basic knowledge of preventive maintenance principles<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></p>
<p dir="RTL" style="margin-right: 24.3pt; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Ability to read and understand operating instructions and adjust machines in English<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></p>
<p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">For those interested, please send your CV to the following email</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;;">:</span></b></p>
<p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;"><a href="mailto:jobsh910@gmail.com">jobsh910@gmail.com</a></span></b></p>
<p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;;">Please mention "Line Tarabak Engineer" in the subject line. Applications not meeting the above requirements will not be considered</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;;"></span></b><b><span dir="LTR" style="font-size: 14pt; line-height: 150%; font-family: Calibri, sans-serif;"></span></b></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br><br>2026-07-08&#xa;&#xa;<p><b>Country:</b></p><br><br>Jordan&#xa;&#xa;<p><b>Location:</b></p><br><br>JO-AM-AMMAN-183 ~ 183 Saqra Complex A ~ ARMADA TWR, Armada Tower, Arar Mustafa Wahbi Al Tal St., 1st Floor, Office 204 (External Site)&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Unspecified<br><br><p>The Pratt & Whitney Customer Business organization has an exciting opportunity for a Field Service Representative (FSR) located at our Amman, Jordan field service office serving our customer Royal Jordanian and other regional customers. This position provides on-wing support for our customer and requires both technical expertise and the ability to build strong customer relationships. We are searching for a highly motivated and qualified individual to bolster the world class customer support we currently provide.</p><br><br><p>The position reports to the Customer Fleet Director, Middle East. This team interfaces with the customer powerplant engineering team, Customer Technical Service (CTS), and other responsible P&W organizations to ensure customer operations are supported smoothly. This is accomplished by providing the customer with access to the right tools and organizations within Pratt & Whitney for items such as engine troubleshooting, warranty claims, spare parts and repairs, spare engine allocations, MRO shops, and sales. The FSR also is the point of contact for internal departments to understand what is happening with the customer, using P&W tools daily such as Engine Wise Connect, EData+, and MS Dynamics.</p><br><br><br><p><b>Key responsibilities: </b></p><br><br><p><i><u>Technical in nature</u></i></p><br><br><ul><li>Provide the assigned customer(s) with technical and operational program support for various engine groups. This individual will be responsible for coordinating and managing on-wing operational issues, customer concerns, and provide 24-hour comprehensive technical support and customer assistance. A solid working knowledge of aviation gas turbine engines, along with troubleshooting expertise, are the key responsibilities.</li><li>Team player, able to take and give direction to expeditiously solve Customer issues</li><li>Effectively communicate in real time, both clearly and concisely, and in all forms</li><li>Ability to collaborate with other Field Representatives to advance solutions</li><li>Contributes to the business by applying knowledge and skills in multiple functional areas</li><li>The individual is expected to always “go beyond”, as PW customers depend on this level of service to achieve mutual success</li></ul><p><i><u>Customer relationship</u></i></p><br><br><ul><li>Operator’s first contact to address all technical and business concerns. The individual must be able to work with a full spectrum of an airline company’s staff, interfacing frequently with all customer employees, from Executives to Line Technicians. The individual should be comfortable representing Pratt & Whitney at key customer meetings.</li></ul><p><i><u>Ability to work independently</u></i></p><br><br><ul><li>This position requires 24/7 accessibility for the customer and will rely heavily on troubleshooting abilities with minimal supervision. Candidate must also collaborate with the P&W Hartford CFTs, CTS, and P&W colleagues to provide real time information to understand fleet risk. A successful candidate for this role needs to maintain a positive, empathetic, and engaging professional attitude toward customers and colleagues always.</li></ul><br><p><b><u>Experience/Qualifications</u></b></p><br><br><p><i><u>Basic Qualifications:</u></i></p><br><br><ul><li>Demonstrated technical proficiency with jet engine technical data</li><li>Associate’s degree in aviation related field, with aminimum 7 years of experience with commercial / military aircraft engines and directly working with / for airline customers, OR</li><li>Bachelor’s degree in engineering or aviation related field or equivalent, with a minimum of 5 years of experience with maintaining commercial / military aircraft engines and directly working with/for airline customers, OR</li><li>A master’s degree with 3 years of experience with maintaining commercial aircraft engines and directly working with / for airline customers</li><li>Experience in an external facing role</li><li>Demonstrated written and verbal communication skills</li></ul><p><i><u>Preferred Qualifications a plus: </u></i></p><br><br><ul><li>Familiarity with Airbus A320 aircraft manuals and OEM engine manuals</li><li>Familiarity with P&W Geared Turbofan engine</li><li>Previously held part 147 aviation maintenance A&P license or similar aircraft engine mechanic experience</li></ul><br><p>This position is located onsite at a P&W customer location. The candidate must be Jordanian national and not requiring any work authorization. Travel up to 20%. After hours onsite support may be required to support airline maintenance windows. The FSR is typically on call outside of core business hours with the support of P&W help desk, CTS, and the Customer Fleet Director.</p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p>Click on this link to read the Policy and Terms</p><br><br><br><br><p><span><i>RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. </i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>
<p>Aerostat Operators provide Operations and Sustainment (O&S) support for the Persistent Surveillance Systems Tethered (PSS-T) program in OCONUS site locations. PSS-T is comprised of former Persistent Ground Surveillance System (PGSS) and Persistent Threat Detection System (PTDS) programs. Position will require 6-week training TDY to Elizabeth City, South Carolina.</p><p><b><br></b></p><p><b>Essential Responsibilities:</b></p><p>Aerostat Operators/User-level maintainers will participate in the overall, hands-on operation of the aerostat system including launch, in-flight, recovery, and moored activities. Candidates will perform all functions to operate the PGSS/PTDS, an aerostat mounted Intelligence, Surveillance, And Reconnaissance (ISR) platform, its Mobile Mooring Platform (MMP), Sensor Payload(s), communications and navigation systems as well as associated support equipment (Boom Lift, Forklift, All Terrain Vehicles (ATV's), and Electrical Power Generators). Candidate will perform User-level maintenance functions include performing hands-on Preventative Maintenance Checks and Services (PMCS), troubleshooting, removing and replacing Line Replaceable Units (LRUs), and removing and replacing payloads. Candidate must possess a diverse range of skills with the ability to quickly adapt to new situations. Tasks will be performed under direction of higher classified technicians and/or site personnel.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent is required.</li><li>Two-year Associate s degree in a technical field from an accredited college can substitute for work experience.</li><li>Must have an active Secret US Government Clearance.</li><li>Note: US Citizenship is required to obtain a Secret Clearance.</li><li>Must have a valid U.S. passport with a minimum of one year remaining.</li><li>Must have valid US Driver's license.</li><li>Knowledge of and experience in the operations of hardware systems and components.</li><li>Experience in fault detection, isolation, and correction of hardware systems and individual components.</li><li>Ability to perform routine system maintenance and analysis functions including: hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards.</li><li>At least one (1) year previous Aerostat experience OR two (2) years of experience in the following areas may be substituted in lieu of aerostat experience:</li><ul><li>1) Electrical Maintenance Mechanic</li><li>Possess at least two (2) year s aerostat experience as an operator at the 20 series level or greater from Army MOS 35F (Intelligence Analyst), 35G (Geospatial Intelligence Imagery Analyst), 35H (Common Ground System Analyst), 96R (Ground Surveillance Systems Operator), 96U (Unmanned Aerial Vehicle Operator), or military branch equivalent.</li><li>Two years of hands-on experience in performing operations and maintenance tasks either on an AEROSTAT system or a related industry/military equivalent is required.</li><li>Must be qualified at the 10 series or greater level (via military or civilian technical schools) is required.</li><li>Ability to read electronic schematics.</li><li>O&M of electro-mechanical equipment to include one or more of the following: Hydraulic/servo valves Hydraulic actuators, control systems Test and diagnostic equipment</li><li>2) Networking, IT & information systems</li><li>Two years experience is required.</li><li>Must be qualified at the 10 series or greater level; MOS 25B/F or other military branch equivalent or industry occupational specialties as a CISCO Network Administrator; Army MOS 25L/N or other military branch equivalent or industry occupational specialties as a Network Installation (BICSI or Network + or Comp T Certification) will be considered.</li><li>CCIE certification with fiber optic certification is preferred.</li><li>3) Mechanical Maintenance</li><li>Mechanical Maintenance with qualifications at the 10 series or greater from U.S. Army MOS 94D/X and 91/B/S/W or other military branch equivalent, or industry occupational specialties such National Institute for Automotive Service Excellence (ASE) Certified Truck Mechanic or Federal Aviation Administration (FAA) General Mechanic 1 or greater.</li><li>Two years of hands-on experience on an AEROSTAT system or a related industry/military equivalent is required.</li><li>O&M of mechanical equipment to include one or more of the following: Hydraulic systems, Winch systems, Tether/cable handling systems, Industrial generator sets, Power switch gear, HVAC, Cranes Aerial lift , Forklift , Industrial generator sets</li></ul></ul><p>Physical Requirements:</p><p>Requires the ability to regularly lift up to 50 lbs. Requires the ability to regularly climb extension ladders, roof ladder, stepladders, and stairs at least 10 times during shift. Requires the flexibility to bend/stoop, squat repetitive during shift. Required the ability to regularly kneel repetitive for shift. Requires the ability to move in a 90-degree fashion on a repetitive basis for shift. Requires the ability to stretch/reach on a repetitive basis for shift. Requires the ability to walk extensively throughout the plant during shift. Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.</p><p>Medical Requirements:</p><p>Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for the duration of the deployment.</p><p>Working and Living Conditions:</p><p>This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit/50-55 degrees Celsius during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to CENTCOM, EUCOM, and AFRICOM for extended periods. Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>1- Administrative and Leadership Supervision:</b></p><p>• Lead and direct the warehouse team (Warehouse Keeper, Assistants) while assigning daily tasks and evaluating their performance regularly.</p><p>• Implement OHSAS/ISO safety and health standards within the warehouses to ensure a safe and organized working environment.</p><p><br></p><p><b>2- Inventory Management:</b></p><p>• Strictly monitor the movement of technical inventory (spare parts, tools, industrial equipment) through documented processes (receiving, issuing, returning, inter-warehouse transfers).</p><p>• Design and implement an advanced Barcoding/Coding System that ensures 100% accuracy and quick access to items.</p><p>• Plan and oversee all types of stocktaking (surprise stocktaking, quarterly stocktaking, and annual comprehensive stocktaking) and reconcile with the records.</p><p><br></p><p><b>3- Strategic Planning and Supply Chain:</b></p><p>• Continuously monitor inventory levels and identify critical stock transactions: safety stock limits, maximum limits, and reorder points to prevent excess or shortage.</p><p>• Conduct regular meetings and coordinate with the maintenance manager and technical engineers to understand preventive and corrective maintenance plans, ensuring critical parts are secured in advance to prevent production line stoppages.</p><p>• Prepare and validate technical purchase requests based on actual needs and consumption patterns, and coordinate with the procurement department to ensure timely delivery (JIT).</p><p><br></p><p><b>4- Technical Inspection and Quality:</b></p><p>• Review and inspect incoming shipments upon arrival, reading catalogs and technical specifications to ensure compliance with purchase orders before signing for receipt.</p><p>• Manage and track requirements and specifications related to defective or non-compliant items with the procurement department and suppliers.</p><p><br></p><p><b>5- Reporting and Data Analysis:</b></p><p>• Professionally work on ERP Systems and database warehouses to update inventory records promptly.</p><p>• Prepare and submit regular reports to senior management including: inventory movement report, slow-moving items report, dead stock report, actual consumption analysis, and variance analysis.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><ul><li>Proficient in data analysis using Microsoft Excel.</li><li>Strong leadership personality capable of managing individuals and resolving conflicts under work pressure.</li><li>Negotiation and persuasion skills.</li><li>Strong observation and auditing capabilities.</li><li>Ability to work under pressure.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps increase guest and employee satisfaction through effective communications and training.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>OR<br>• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>CORE WORK ACTIVITIES<br>Supporting management of Department Operations and Engineering Budgets<br>• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.<br>• Helps establish priorities for total property maintenance needs.<br>• Supervises the day to day operations of Engineering.<br>• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.<br>• Maintains and operates equipment at optimum effectiveness, efficiency and safety.<br>• Supervises distribution of repair work orders.<br>• Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed.<br>• Acts as technical liaison for all departments in property.<br>• Supervises Engineering in the absence of the Director of Engineering.<br>• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.<br>• Selects and makes purchases of new equipment, supplies, and furnishings.<br>• Inspects and evaluates the physical condition of facilities in order to determine the type of work required.<br>• Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow.<br>• Performs inspections effectively.<br>• Assists in evaluating and implementing new technologies, equipment and supplies.<br>• Assists in establishing and implementing an energy conservation program.<br>Maintaining Engineering Standards<br>• Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current.<br>• Helps ensure regulatory compliance to facility regulations and safety standards.<br>• Ensures compliance with all Engineering departmental policies, standards and procedures.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Empowers employees to provide excellent customer service.<br>Conducting Human Resources Activities<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Helps train employees in safety procedures.<br>• Assists in training other department employees in fire protection, safety and evacuation procedures.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in performing operational activities as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><b>Date Posted:</b></p><br><br>2026-07-08&#xa;&#xa;<p><b>Country:</b></p><br><br>Jordan&#xa;&#xa;<p><b>Location:</b></p><br><br>JO-AM-AMMAN-183 ~ 183 Saqra Complex A ~ ARMADA TWR, Armada Tower, Arar Mustafa Wahbi Al Tal St., 1st Floor, Office 204 (External Site)&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Unspecified<br><br><p>The Pratt & Whitney Customer Business organization has an exciting opportunity for a Field Service Representative (FSR) located at our Amman, Jordan field service office serving our customer Royal Jordanian and other regional customers. This position provides on-wing support for our customer and requires both technical expertise and the ability to build strong customer relationships. We are searching for a highly motivated and qualified individual to bolster the world class customer support we currently provide.</p><br><br><p>The position reports to the Customer Fleet Director, Middle East. This team interfaces with the customer powerplant engineering team, Customer Technical Service (CTS), and other responsible P&W organizations to ensure customer operations are supported smoothly. This is accomplished by providing the customer with access to the right tools and organizations within Pratt & Whitney for items such as engine troubleshooting, warranty claims, spare parts and repairs, spare engine allocations, MRO shops, and sales. The FSR also is the point of contact for internal departments to understand what is happening with the customer, using P&W tools daily such as Engine Wise Connect, EData+, and MS Dynamics.</p><br><br><br><p><b>Key responsibilities: </b></p><br><br><p><i><u>Technical in nature</u></i></p><br><br><ul><li>Provide the assigned customer(s) with technical and operational program support for various engine groups. This individual will be responsible for coordinating and managing on-wing operational issues, customer concerns, and provide 24-hour comprehensive technical support and customer assistance. A solid working knowledge of aviation gas turbine engines, along with troubleshooting expertise, are the key responsibilities.</li><li>Team player, able to take and give direction to expeditiously solve Customer issues</li><li>Effectively communicate in real time, both clearly and concisely, and in all forms</li><li>Ability to collaborate with other Field Representatives to advance solutions</li><li>Contributes to the business by applying knowledge and skills in multiple functional areas</li><li>The individual is expected to always “go beyond”, as PW customers depend on this level of service to achieve mutual success</li></ul><p><i><u>Customer relationship</u></i></p><br><br><ul><li>Operator’s first contact to address all technical and business concerns. The individual must be able to work with a full spectrum of an airline company’s staff, interfacing frequently with all customer employees, from Executives to Line Technicians. The individual should be comfortable representing Pratt & Whitney at key customer meetings.</li></ul><p><i><u>Ability to work independently</u></i></p><br><br><ul><li>This position requires 24/7 accessibility for the customer and will rely heavily on troubleshooting abilities with minimal supervision. Candidate must also collaborate with the P&W Hartford CFTs, CTS, and P&W colleagues to provide real time information to understand fleet risk. A successful candidate for this role needs to maintain a positive, empathetic, and engaging professional attitude toward customers and colleagues always.</li></ul><br><p><b><u>Experience/Qualifications</u></b></p><br><br><p><i><u>Basic Qualifications:</u></i></p><br><br><ul><li>Demonstrated technical proficiency with jet engine technical data</li><li>Associate’s degree in aviation related field, with aminimum 7 years of experience with commercial / military aircraft engines and directly working with / for airline customers, OR</li><li>Bachelor’s degree in engineering or aviation related field or equivalent, with a minimum of 5 years of experience with maintaining commercial / military aircraft engines and directly working with/for airline customers, OR</li><li>A master’s degree with 3 years of experience with maintaining commercial aircraft engines and directly working with / for airline customers</li><li>Experience in an external facing role</li><li>Demonstrated written and verbal communication skills</li></ul><p><i><u>Preferred Qualifications a plus: </u></i></p><br><br><ul><li>Familiarity with Airbus A320 aircraft manuals and OEM engine manuals</li><li>Familiarity with P&W Geared Turbofan engine</li><li>Previously held part 147 aviation maintenance A&P license or similar aircraft engine mechanic experience</li></ul><br><p>This position is located onsite at a P&W customer location. The candidate must be Jordanian national and not requiring any work authorization. Travel up to 20%. After hours onsite support may be required to support airline maintenance windows. The FSR is typically on call outside of core business hours with the support of P&W help desk, CTS, and the Customer Fleet Director.</p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p>Click on this link to read the Policy and Terms</p><br><br><br><br><p><span><i>RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. </i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>
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<p><b>1- Administrative and Leadership Supervision:</b></p><p>• Lead and direct the warehouse team (Warehouse Keeper, Assistants) while assigning daily tasks and evaluating their performance regularly.</p><p>• Implement OHSAS/ISO safety and health standards within the warehouses to ensure a safe and organized working environment.</p><p><br></p><p><b>2- Inventory Management:</b></p><p>• Strictly monitor the movement of technical inventory (spare parts, tools, industrial equipment) through documented processes (receiving, issuing, returning, inter-warehouse transfers).</p><p>• Design and implement an advanced Barcoding/Coding System that ensures 100% accuracy and quick access to items.</p><p>• Plan and oversee all types of stocktaking (surprise stocktaking, quarterly stocktaking, and annual comprehensive stocktaking) and reconcile with the records.</p><p><br></p><p><b>3- Strategic Planning and Supply Chain:</b></p><p>• Continuously monitor inventory levels and identify critical stock transactions: safety stock limits, maximum limits, and reorder points to prevent excess or shortage.</p><p>• Conduct regular meetings and coordinate with the maintenance manager and technical engineers to understand preventive and corrective maintenance plans, ensuring critical parts are secured in advance to prevent production line stoppages.</p><p>• Prepare and validate technical purchase requests based on actual needs and consumption patterns, and coordinate with the procurement department to ensure timely delivery (JIT).</p><p><br></p><p><b>4- Technical Inspection and Quality:</b></p><p>• Review and inspect incoming shipments upon arrival, reading catalogs and technical specifications to ensure compliance with purchase orders before signing for receipt.</p><p>• Manage and track requirements and specifications related to defective or non-compliant items with the procurement department and suppliers.</p><p><br></p><p><b>5- Reporting and Data Analysis:</b></p><p>• Professionally work on ERP Systems and database warehouses to update inventory records promptly.</p><p>• Prepare and submit regular reports to senior management including: inventory movement report, slow-moving items report, dead stock report, actual consumption analysis, and variance analysis.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><ul><li>Proficient in data analysis using Microsoft Excel.</li><li>Strong leadership personality capable of managing individuals and resolving conflicts under work pressure.</li><li>Negotiation and persuasion skills.</li><li>Strong observation and auditing capabilities.</li><li>Ability to work under pressure.</li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps increase guest and employee satisfaction through effective communications and training.</p><p>CORE WORK ACTIVITIES Supporting management of Department Operations and Engineering Budgets Assists in effectively planning, scheduling and evaluating preventative maintenance programs. Helps establish priorities for total property maintenance needs. Supervises the day to day operations of Engineering. Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. Maintains and operates equipment at optimum effectiveness, efficiency and safety. Supervises distribution of repair work orders. Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed. Acts as technical liaison for all departments in property. Supervises Engineering in the absence of the Director of Engineering. Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Selects and makes purchases of new equipment, supplies, and furnishings. Inspects and evaluates the physical condition of facilities in order to determine the type of work required. Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow. Performs inspections effectively. Assists in evaluating and implementing new technologies, equipment and supplies. Assists in establishing and implementing an energy conservation program. Maintaining Engineering Standards Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current. Helps ensure regulatory compliance to facility regulations and safety standards. Ensures compliance with all Engineering departmental policies, standards and procedures. Ensures all employees have the proper supplies, equipment and uniforms. Ensuring Exceptional Customer Service Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Empowers employees to provide excellent customer service. Conducting Human Resources Activities Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Helps train employees in safety procedures. Assists in training other department employees in fire protection, safety and evacuation procedures. Provides feedback to employees based on observation of service behaviors. Assists in performing operational activities as necessary.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</p></section>
<p>Aerostat Operators provide Operations and Sustainment (O&S) support for the Persistent Surveillance Systems Tethered (PSS-T) program in OCONUS site locations. PSS-T is comprised of former Persistent Ground Surveillance System (PGSS) and Persistent Threat Detection System (PTDS) programs. Position will require 6-week training TDY to Elizabeth City, South Carolina. Essential Responsibilities: Aerostat Operators/User-level maintainers will participate in the overall, hands-on operation of the aerostat system including launch, in-flight, recovery, and moored activities. Candidates will perform all functions to operate the PGSS/PTDS, an aerostat mounted Intelligence, Surveillance, And Reconnaissance (ISR) platform, its Mobile Mooring Platform (MMP), Sensor Payload(s), communications and navigation systems as well as associated support equipment (Boom Lift, Forklift, All Terrain Vehicles (ATV's), and Electrical Power Generators). Candidate will perform User-level maintenance functions include performing hands-on Preventative Maintenance Checks and Services (PMCS), troubleshooting, removing and replacing Line Replaceable Units (LRUs), and removing and replacing payloads. Candidate must possess a diverse range of skills with the ability to quickly adapt to new situations. Tasks will be performed under direction of higher classified technicians and/or site personnel.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent is required.</li><li>Two-year Associate s degree in a technical field from an accredited college can substitute for work experience.</li><li>Must have an active Secret US Government Clearance. Note: US Citizenship is required to obtain a Secret Clearance.</li><li>Must have a valid U.S. passport with a minimum of one year remaining.</li><li>Must have valid US Driver's license.</li><li>Knowledge of and experience in the operations of hardware systems and components.</li><li>Experience in fault detection, isolation, and correction of hardware systems and individual components.</li><li>Ability to perform routine system maintenance and analysis functions including: hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards.</li><li>At least one (1) year previous Aerostat experience OR two (2) years of experience in the following areas may be substituted in lieu of aerostat experience:</li><ul><li>1) Electrical Maintenance Mechanic Possess at least two (2) year s aerostat experience as an operator at the 20 series level or greater from Army MOS 35F (Intelligence Analyst), 35G (Geospatial Intelligence Imagery Analyst), 35H (Common Ground System Analyst), 96R (Ground Surveillance Systems Operator), 96U (Unmanned Aerial Vehicle Operator), or military branch equivalent. Two years of hands-on experience in performing operations and maintenance tasks either on an AEROSTAT system or a related industry/military equivalent is required. Must be qualified at the 10 series or greater level (via military or civilian technical schools) is required. Ability to read electronic schematics. O&M of electro-mechanical equipment to include one or more of the following: Hydraulic/servo valves Hydraulic actuators, control systems Test and diagnostic equipment</li><li>2) Networking, IT & information systems Two years experience is required. Must be qualified at the 10 series or greater level; MOS 25B/F or other military branch equivalent or industry occupational specialties as a CISCO Network Administrator; Army MOS 25L/N or other military branch equivalent or industry occupational specialties as a Network Installation (BICSI or Network + or Comp T Certification) will be considered. CCIE certification with fiber optic certification is preferred.</li><li>3) Mechanical Maintenance Mechanical Maintenance with qualifications at the 10 series or greater from U.S. Army MOS 94D/X and 91/B/S/W or other military branch equivalent, or industry occupational specialties such National Institute for Automotive Service Excellence (ASE) Certified Truck Mechanic or Federal Aviation Administration (FAA) General Mechanic 1 or greater. Two years of hands-on experience on an AEROSTAT system or a related industry/military equivalent is required. O&M of mechanical equipment to include one or more of the following: Hydraulic systems, Winch systems, Tether/cable handling systems, Industrial generator sets, Power switch gear, HVAC, Cranes Aerial lift , Forklift , Industrial generator sets</li></ul><li>Physical Requirements: Requires the ability to regularly lift up to 50 lbs.</li><li>Requires the ability to regularly climb extension ladders, roof ladder, stepladders, and stairs at least 10 times during shift.</li><li>Requires the flexibility to bend/stoop, squat repetitive during shift.</li><li>Required the ability to regularly kneel repetitive for shift.</li><li>Requires the ability to move in a 90-degree fashion on a repetitive basis for shift.</li><li>Requires the ability to stretch/reach on a repetitive basis for shift.</li><li>Requires the ability to walk extensively throughout the plant during shift.</li><li>Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.</li><li>Medical Requirements: Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq.</li><li>Must maintain physical and dental requirements for the duration of the deployment.</li><li>Working and Living Conditions: This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions.</li><li>While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment.</li><li>Temperatures can reach 130 degrees Fahrenheit/50-55 degrees Celsius during the summer months.</li><li>Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to CENTCOM, EUCOM, and AFRICOM for extended periods.</li><li>Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums.</li></ul>
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<span><br>POSITION SUMMARY<br>Coordinate with other departments using telecommunications devices in order to respond to requests and resolve maintenance issues and to put rooms needing maintenance out of order. Coordinate and schedule with other departments in the event of major system shut down or major repair or improvement. Maintain purchase orders log and file purchase orders upon payment, ensuring that orders match packing slips.<br>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience. <br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large.</p><p>About the Role: Wiley is seeking a Mid Software Support Engineer with 2-3 years of experience to play a key role in supporting Wiley's Research Exchange platform. In this position, you will be responsible for application maintenance, support, troubleshooting, and continuous improvement activities. You will work closely with development teams and cross-functional stakeholders to ensure the stability, performance, and reliability of the platform. This role requires a proactive problem solver who can investigate issues, drive resolutions for incidents and service requests, and contribute to enhancing the overall user experience and operational effectiveness of the application.</p><p>How You Will Make an Impact</p><ul><li>Provide technical expertise in application maintenance, support, troubleshooting, and issue resolution.</li><li>Collaborate closely with development teams to implement fixes, enhancements, and platform improvements.</li><li>Investigate and resolve incidents and service requests, ensuring timely communication and resolution.</li><li>Take ownership of complex support issues and provide guidance to junior team members on troubleshooting and problem resolution.</li><li>Contribute to the refinement of support processes, Incident Management practices, and operational workflows.</li><li>Proactively identify opportunities for application performance, reliability, and process improvements.</li><li>Perform root cause analysis and document findings, recommendations, and preventative actions.</li><li>Create and maintain technical documentation, standard operating procedures (SOPs), and solution requirements.</li><li>Leverage AI-powered tools, including Microsoft Copilot, to assist with debugging, issue analysis, and troubleshooting activities.</li></ul><p>What We Look For</p><ul><li>2-3 years of experience in software support, software development, or testing of web-based enterprise applications.</li><li>Hands-on experience with support and monitoring tools such as Jira Service Management (JSM) , Dynatrace , Kibana , and Elasticsearch .</li><li>Strong analytical, troubleshooting, and critical-thinking skills with exceptional attention to detail.</li><li>Excellent verbal and written communication skills, with the ability to effectively engage both technical and non-technical stakeholders.</li><li>Demonstrated experience supporting and troubleshooting web-based applications and integration technologies.</li><li>Ability to work independently while also contributing effectively within a collaborative team environment.</li><li>Experience onboarding new team members and mentoring junior colleagues.</li><li>Proven ability to proactively identify issues, develop solutions, implement fixes, and recommend practical workarounds when required.</li><li>Understanding of RESTful web services and experience using APIs for troubleshooting and analysis.</li><li>Ability to write and execute SQL queries and work with relational databases.</li><li>Experience utilizing AI tools, such as Microsoft Copilot, to improve debugging efficiency, issue tracing, and problem resolution.</li><li>Commitment to continuous learning, process improvement, and delivering high-quality support services.</li></ul><p>We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what s next in science, education, and publishing creating impact that reaches everywhere. We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>2-3 years of experience in software support, software development, or testing of web-based enterprise applications.</p><p>Hands-on experience with support and monitoring tools such as Jira Service Management (JSM) , Dynatrace , Kibana , and Elasticsearch .</p><p>Strong analytical, troubleshooting, and critical-thinking skills with exceptional attention to detail.</p><p>Excellent verbal and written communication skills, with the ability to effectively engage both technical and non-technical stakeholders.</p><p>Demonstrated experience supporting and troubleshooting web-based applications and integration technologies.</p><p>Ability to work independently while also contributing effectively within a collaborative team environment.</p><p>Experience onboarding new team members and mentoring junior colleagues.</p><p>Proven ability to proactively identify issues, develop solutions, implement fixes, and recommend practical workarounds when required.</p><p>Understanding of RESTful web services and experience using APIs for troubleshooting and analysis.</p><p>Ability to write and execute SQL queries and work with relational databases.</p><p>Experience utilizing AI tools, such as Microsoft Copilot, to improve debugging efficiency, issue tracing, and problem resolution.</p><p>Commitment to continuous learning, process improvement, and delivering high-quality support services.</p>
<h2 class="h5">Job description</h2>
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<span> </span><p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p><br> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p><br> <p>What will your story be? Apply now! </p><br>
<p><strong>Learn more: jti.com</strong></p><br> <span><strong>Planning & Procurement Manager</strong></span><br> <br><span>As the Planning and Procurement Manager, you will play a key role in ensuring the smooth and efficient operation of the factory. You will lead the full Planning and Procurement team, overseeing finished and semi-finished goods planning, material supply and both short- and long-term production planning. Through effective capacity management, production sequence optimization, project support and inventory control, you will help ensure market demand is met while maintaining efficient stock levels across material, leaf and finished goods warehouses.<br></span><br><br>
<span><strong>Position:<br></strong></span><br>
<ul>
<li><span>Coordinate and control short-term planning, including daily scheduling, production report maintenance, planning data accuracy and continuous support for finished goods and semi-finished goods planners.<br></span></li>
<li><span>Control material planning for non tobacco materials and leaf, including requirements, coverage and inventory turnover analysis.<br></span></li>
<li><span>Coordinate and control planning through monthly plan preparation, adjustments and review, taking into account production constraints and market demand requirements.<br></span></li>
<li><span>Perform capacity analysis covering capacity overview, machinery capabilities, planned sourcing changes, material lot sizes and prices.<br></span></li>
<li><span>Manage Planning and Procurement Department key performance indicators, including inventory turnover, monthly reporting and presentations to Factory Management. Continuesly develop and improve factors having direct and indirect effect on material planning and ordering and production planning.<br></span></li>
<li><span>Maintain and improve factory planning system data accuracy and monthly performance overview in line with global key performance indicators.<br></span></li>
<li>
<p>Develop and run required controls in the relevant planning area.<br></p><br>
</li>
<li><span>Recruit, motivate and guide the professional development of the team reporting directly and indirectly to this role.<br></span></li>
</ul>
<span><strong>Requirements:<br></strong></span><br>
<ul>
<li><span>University or Technical University degree.<br></span></li>
<li><span>At least 2 years of professional experience in production planning.<br></span></li>
<li><span>Fluent English language skills for effective verbal and written communication.<br></span></li>
<li><span>PC literacy, Microsoft Office skills and advanced Excel capability.<br></span></li>
<li><span>Knowledge of enterprise resource planning systems, with SAP and APO knowledge preferred.<br></span></li>
<li><span>Ability to take ownership, focus on value and strive for continuous improvement.<br></span></li>
</ul> <p><span><strong>What to expect:</strong></span></p><br> <p><span>Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.</span></p><br> <p>Are you ready to join us? Build your success story at JTI. Apply now!</p><br>
<p>Next Steps:</p><br> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.</p><br> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p><br> </div>