Contract Representative Jobs in Jordan
834 Jobs Found
IMPACT Initiatives
Jordan - Jordan
<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Contract duration: 6 months (pending funding confirmation) Starting date: ASAP Location: Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The Senior Assessment Officer will lead a portfolio of shelter and sites-related research activities, which may include targeted shelter assessments, area-based and neighbourhood-level studies, intentions and perceptions research, analytical support to humanitarian coordination mechanisms, and other assessments responding to evolving operational priorities and information needs. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. • External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. • Where necessary, leading on Joint Analysis Workshops between IMPACT and partner organisations, The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT. REQUIREMENTS • Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.; </p><p><strong>Desired Candidate Profile</strong></p><h3>REQUIREMENTS</h3><ul><li>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</li><li>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</li><li>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</li><li>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li>Security environment Ability to operate in a complex and challenging security environment.</li><li>Experience in geographical region Past experience in the region is desirable;</li><li>Language skills Fluency in English required, Arabic is an asset</li></ul>
Valoris Offshore
Jordan - Jordan
<p>The Jordan INGO Forum Director is overall responsible for facilitating, leading and quality management of the work of the INGO Forum ensuring it remains relevant to the needs of its members and is appropriate to the context. The INGO Forum Director will have purview of INGO engagement across JIF and engage predominantly at the high-level elevating operational concerns in strategic decision-making mechanisms and processes and also engaging in regional and global platforms to raise the profile of the JIF context. The following is a brief description of the role:</p><p>Provides leadership to the Forum by encouraging delegation, accountability and teamwork. Strategic Coordination and Representation - Ensure transparent coordination mechanisms and regular information sharing between INGOs and other stakeholders. Enable INGOs to coordinate at strategic and operational level in Jordan by facilitating high quality, regular meetings of Country Directors, thematic working groups. Provides leadership to the Forum by encouraging delegation, accountability and teamwork. High level representation of INGO interests in external meetings and planning efforts nationally and globally; and strategically guide and encourage common advocacy and policy engagement. Proactive agenda setting; facilitating a space for INGO-INGO collaboration and with other stakeholders; enabling sharing of information and analysis for effective decision-making. Oversees the development, review and implementation of JIF Advocacy Strategy in close collaboration with the JIF Advocacy Working Group, while mobilizing and leveraging support from member organizations. Responsible for the budgeting, budget management and accountability with the support of NRC s finance and grants teams. Able to appreciate political necessity and delicate policy issues in humanitarian, development, and peacebuilding work and the application of principles to programming. Acting as focal point for information/experience sharing with and among NGOs on relevant issues including managing NGO Forum and INGO membership, contact lists and mailing lists Manages the Secretariat staff and consultants. Ensure responsiveness to staff, ready to support them as needed, an advocate for staff well-being. Ensures the development of and compliance with procedures for the Forum and ensure compliance with and adherence to JIF approved policies and procedures and to and donor policies, guidance, and procedures. Fundraise for the JIF, in coordination with the SC, to ensure sufficient funds to maintain operations of the Forum.</p><p>Please download the detailed job description to learn more about the position.</p><p>Duty station: Amman, Jordan Duration of contract: Until 31 December 2026 Travel: Up to 10%. Salary/benefits: Grade 11 on NRC's grading structure. NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative. Find out more about the benefits of working for NRC Important information about the application process We invite applications from all qualified candidates matching the profile. Please ensure you attach copies of your academic and professional certificates. To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace. When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education. Submit your application and CV in English, taking care to attach your latest CV. Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered. Only shortlisted candidates will be contacted. We receive many applicants for each vacant position. Why NRC? The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year. Watch this short video to see NRC in action. We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to: do demanding and professional work, often in challenging contexts join a work culture that empowers every employee to share ideas and take responsibility be part of a welcoming and supportive community committed to human dignity Learn more about NRC Learn more about NRC Jordan Learn more about the Jordan INGO Forum The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. Together, we save lives and rebuild futures. Safeguarding is central to NRC s work. We expect all employees to: treat everyone with respect and dignity contribute to building a safe environment for all never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH</p><p><strong>Desired Candidate Profile</strong></p><p>Experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels) with additional experience working in a coordination role in not only a humanitarian but a development setting is preferred. Proven high profile management and strong advocacy experience in conflict-affected countries in humanitarian context. Knowledge of the Jordan context or previous experience working in the region is required with experience in administration and coordination of coalition or secretariat functions an asset. Fluency in English, both written and verbal, with strong writing and editing skills. Knowledge of Arabic is an added value.</p><p>Undergraduate/postgraduate qualifications in international relations, political science, development or other relevant field. 5+ years of experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels). Additional experience working in a coordination role in not only a humanitarian but a development setting is preferred. Proven high profile management, coordination and strong advocacy experience in conflict-affected countries in humanitarian context. Demonstrated communication, leadership skills, interpersonal and negotiation/diplomatic skills. Documented skills in developing proposals, budgets and reports and familiarity with alternative funding modalities. Knowledge of international humanitarian law and humanitarian reform is a plus, and demonstrated knowledge of humanitarian architecture, the UN system, and development coordination and familiarity with HDP Nexus contexts, Durable Solutions, and Localization. Strong understanding of protection and conflict sensitivity. Understanding of internal NRC operational and administrative system is an asset.</p>
Jordan - Jordan
<p><br></p><p><strong>SCOPE OF WORK:</strong><br>The Senior People & Culture Manager leads the day-to-day operations and implementation of the People & Culture function for the Jordan Country Program, ensuring the talent, systems, and resources are in place to achieve country objectives and effectively serve clients, in line with the P&C strategic direction. The role oversees core People & Culture operations, including recruitment, employee relations, compensation and benefits administration, onboarding and offboarding, compliance, and volunteer management, ensuring these services are delivered efficiently and to a high standard. The Senior People & Culture Manager also drives organizational performance by strengthening the efficiency and effectiveness of people-related operations across the country program. The Senior People & Culture Manager is also a member of the Jordan Senior Management Team (SMT). The position holder operates within the scope of IRC management in partnership model and reports directly to both, Jordan Country Director, and the Regional P&C Director.</p><p><strong>Strategic P&C Management</strong><br>• Lead the implementation of People & Culture policies, processes, and initiatives that support the attraction, development, and retention of a skilled and engaged workforce in alignment with organizational policies and standards.<br>• Provide People and Culture guidance to the Country Director and SMT on employee relations, workforce planning, organizational policies, and other people-related matters., ensuring alignment with the organization s mission and leadership continuity.<br>• Promote Gender Equality, Duty of Care, and Safeguarding priorities within the Senior Management Team (SMT) and role model safe, inclusive, and caring leadership standards. Collaborate closely with regional and country counterparts to prioritize and support these efforts effectively, enhancing staff engagement, promoting their wellbeing, and raising awareness across the Country Program.<br>• Foster a healthy organizational culture that is free of unequal power dynamics, discrimination, bias, harassment, bullying, and abuse of power. This includes partnering with CRRD GEDI team to facilitate in-depth discussions on GEDI topics, ensuring these conversations extend beyond compliance to genuinely enhance practices, particularly in recruitment and selection processes, and inclusive team leadership.<br>• Promote inclusive practices as part of the GEDI initiative, organizing cultural exchanges and culture-building activities to enrich team cohesion. Ensure the incorporation of GEDI best practices into the employee lifecycle and day-to-day operations.<br>• Actively participate in proposal design and grants opening and review meetings specifically advising on organizational structure, position scoping, demographic/staffing analysis and other inputs critical to ensure strong P&C foundation to support program quality.<br>• Analyze monthly HR data, including turnover rates, time to fill, and workforce composition, to identify priorities and assess the effectiveness of HR programs.</p><p><strong>P&C Operations/ Foundational</strong><br>• Lead the creation and implementation of P&C objectives at the Country Office, ensuring alignment with organizational goals.<br>• Coordinate and monitor the implementation of the organization's performance management process, ensuring timely completion of performance objectives, reviews, and development plans.<br>• Prepare and analyze People and Culture data and reports including monthly HR metrics, turnover, recruitment, and workforce data, to support operational decision-making and compliance with reporting requirements.<br>• Oversee the payroll process ensuring accurate and timely salary payments and resolve payroll-related issues in coordination with Finance.<br>• Ensure effective implementation of high-quality, context-specific P&C policies and practices across employee lifecycle including recruitment, onboarding and offboarding, compensation and benefits, employee relations, performance management, learning and development, contract administration, leave management, wellbeing, HR Information Systems, and compliance with organizational and legal requirements.<br>• In alignment with our PEERS framework, we promote mutual learning and capacity sharing on P&C standards with our local partners and ensure their ways of working are healthy and in compliance with IRC s standards.<br>• Escalate employee relations and code of conduct concerns promptly and lead or co-lead investigations in collaboration with the Global Employee Relations unit and when needed Ethics and Compliance unit (ECU). Ensure that issues are thoroughly resolved, and appropriate follow-up actions are implemented to maintain integrity and compliance within the organization.<br>• Lead by example in supervising and mentoring direct-report staff, setting performance objectives, providing feedback, and conducting performance reviews.<br>• Offer guidance on career paths and professional development for the P&C team members and support broader staff learning initiatives.</p><p><strong>P&C GEDI</strong><br>• Work with the CRRD GEDI team and regional P&C to implement GEDI strategies and initiatives within the Country Program to advance the GEDI priorities. Coordinate the implementation of GEDI action plans within the Country Program, ensuring effective execution and measurable outcomes.<br>• Serve as the Country Program focal point for Resource Groups (RGs), supporting their activities and promoting employee engagement and participation.<br>• Coordinate the implementation of GEDI action plans within the Country Program, ensuring effective execution and measurable outcomes.<br>• Foster a healthy organizational culture free of unequal power dynamics, discrimination, bias, harassment, bullying, and abuse of power, partnering with the CRRD GEDI team on GEDI topics that strengthen practices in recruitment, selection, and inclusive team leadership.<br>• Coordinate employee engagement, awareness, and culture-building activities that promote inclusion, belonging, and cross-cultural understanding, while supporting the integration of GEDI principles into day-to-day People & Culture practices.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>University certificate in HR management, International Relations or Development, Business Administration, Law or related field.</li><li>6+ years of progressive P&C experience, including recruitment, performance management, employee relations, compensation, and HR administration. Minimum 2 years staff management experience in a fast-paced environment.</li><li>INGO experience strongly preferred.</li><li>Demonstrated success in supporting key senior management and building strong, trusted relationships.</li><li>Proven track-record of excellent management and leadership skills including capacity-building, coaching, mentoring, performance management and delivering individual and group training.</li><li>High degree of comfort and successful track record supervising in matrixed environments.</li><li>High levels of integrity and empathy, with the ability to understand, engage, and inspire others.</li><li>Skilled in collaborating with operational and technical focal points to ensure organizational best practices are represented in work.</li><li>Broad knowledge and experience across the broad spectrum of People & Culture competencies including Diversity and Inclusion</li><li>Strong collaborator with effective interpersonal and analytical skills who can work seamlessly across countries, cultures, and organizational units required.</li><li>Demonstrated ability to work, manage, and meet competing deadlines in a fast-paced, high-volume environment and on deadlines; aptitude for problem solving and decision making needed.</li><li>Excellent inter-personal, written, and verbal communication skills required.</li><li>Must possess a highly collaborative, inclusive, consultative, and resourceful workstyle that balances required compliance/policy enforcement with a steadfast commitment to client service and support.</li><li>Excellent project management and organizational skills including detailed work planning and superior time management skills.</li><li>Proficient in people analytics and data management and interpretation, with an aptitude for translating datasets into actionable people insights.</li><li>English and Arabic language is required.</li><li>Travel: Occasional International travel for regional conferences, workshops, and trainings.</li></ul>
Jordan - Jordan
<p><br></p><p><strong>SCOPE OF WORK:</strong><br>The Senior People & Culture Manager leads the day-to-day operations and implementation of the People & Culture function for the Jordan Country Program, ensuring the talent, systems, and resources are in place to achieve country objectives and effectively serve clients, in line with the P&C strategic direction. The role oversees core People & Culture operations, including recruitment, employee relations, compensation and benefits administration, onboarding and offboarding, compliance, and volunteer management, ensuring these services are delivered efficiently and to a high standard. The Senior People & Culture Manager also drives organizational performance by strengthening the efficiency and effectiveness of people-related operations across the country program. The Senior People & Culture Manager is also a member of the Jordan Senior Management Team (SMT). The position holder operates within the scope of IRC management in partnership model and reports directly to both, Jordan Country Director, and the Regional P&C Director.</p><p><strong>Strategic P&C Management</strong><br>• Lead the implementation of People & Culture policies, processes, and initiatives that support the attraction, development, and retention of a skilled and engaged workforce in alignment with organizational policies and standards.<br>• Provide People and Culture guidance to the Country Director and SMT on employee relations, workforce planning, organizational policies, and other people-related matters., ensuring alignment with the organization s mission and leadership continuity.<br>• Promote Gender Equality, Duty of Care, and Safeguarding priorities within the Senior Management Team (SMT) and role model safe, inclusive, and caring leadership standards. Collaborate closely with regional and country counterparts to prioritize and support these efforts effectively, enhancing staff engagement, promoting their wellbeing, and raising awareness across the Country Program.<br>• Foster a healthy organizational culture that is free of unequal power dynamics, discrimination, bias, harassment, bullying, and abuse of power. This includes partnering with CRRD GEDI team to facilitate in-depth discussions on GEDI topics, ensuring these conversations extend beyond compliance to genuinely enhance practices, particularly in recruitment and selection processes, and inclusive team leadership.<br>• Promote inclusive practices as part of the GEDI initiative, organizing cultural exchanges and culture-building activities to enrich team cohesion. Ensure the incorporation of GEDI best practices into the employee lifecycle and day-to-day operations.<br>• Actively participate in proposal design and grants opening and review meetings specifically advising on organizational structure, position scoping, demographic/staffing analysis and other inputs critical to ensure strong P&C foundation to support program quality.<br>• Analyze monthly HR data, including turnover rates, time to fill, and workforce composition, to identify priorities and assess the effectiveness of HR programs.</p><p><strong>P&C Operations/ Foundational</strong><br>• Lead the creation and implementation of P&C objectives at the Country Office, ensuring alignment with organizational goals.<br>• Coordinate and monitor the implementation of the organization's performance management process, ensuring timely completion of performance objectives, reviews, and development plans.<br>• Prepare and analyze People and Culture data and reports including monthly HR metrics, turnover, recruitment, and workforce data, to support operational decision-making and compliance with reporting requirements.<br>• Oversee the payroll process ensuring accurate and timely salary payments and resolve payroll-related issues in coordination with Finance.<br>• Ensure effective implementation of high-quality, context-specific P&C policies and practices across employee lifecycle including recruitment, onboarding and offboarding, compensation and benefits, employee relations, performance management, learning and development, contract administration, leave management, wellbeing, HR Information Systems, and compliance with organizational and legal requirements.<br>• In alignment with our PEERS framework, we promote mutual learning and capacity sharing on P&C standards with our local partners and ensure their ways of working are healthy and in compliance with IRC s standards.<br>• Escalate employee relations and code of conduct concerns promptly and lead or co-lead investigations in collaboration with the Global Employee Relations unit and when needed Ethics and Compliance unit (ECU). Ensure that issues are thoroughly resolved, and appropriate follow-up actions are implemented to maintain integrity and compliance within the organization.<br>• Lead by example in supervising and mentoring direct-report staff, setting performance objectives, providing feedback, and conducting performance reviews.<br>• Offer guidance on career paths and professional development for the P&C team members and support broader staff learning initiatives.</p><p><strong>P&C GEDI</strong><br>• Work with the CRRD GEDI team and regional P&C to implement GEDI strategies and initiatives within the Country Program to advance the GEDI priorities. Coordinate the implementation of GEDI action plans within the Country Program, ensuring effective execution and measurable outcomes.<br>• Serve as the Country Program focal point for Resource Groups (RGs), supporting their activities and promoting employee engagement and participation.<br>• Coordinate the implementation of GEDI action plans within the Country Program, ensuring effective execution and measurable outcomes.<br>• Foster a healthy organizational culture free of unequal power dynamics, discrimination, bias, harassment, bullying, and abuse of power, partnering with the CRRD GEDI team on GEDI topics that strengthen practices in recruitment, selection, and inclusive team leadership.<br>• Coordinate employee engagement, awareness, and culture-building activities that promote inclusion, belonging, and cross-cultural understanding, while supporting the integration of GEDI principles into day-to-day People & Culture practices.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>University certificate in HR management, International Relations or Development, Business Administration, Law or related field.</li><li>6+ years of progressive P&C experience, including recruitment, performance management, employee relations, compensation, and HR administration. Minimum 2 years staff management experience in a fast-paced environment.</li><li>INGO experience strongly preferred.</li><li>Demonstrated success in supporting key senior management and building strong, trusted relationships.</li><li>Proven track-record of excellent management and leadership skills including capacity-building, coaching, mentoring, performance management and delivering individual and group training.</li><li>High degree of comfort and successful track record supervising in matrixed environments.</li><li>High levels of integrity and empathy, with the ability to understand, engage, and inspire others.</li><li>Skilled in collaborating with operational and technical focal points to ensure organizational best practices are represented in work.</li><li>Broad knowledge and experience across the broad spectrum of People & Culture competencies including Diversity and Inclusion</li><li>Strong collaborator with effective interpersonal and analytical skills who can work seamlessly across countries, cultures, and organizational units required.</li><li>Demonstrated ability to work, manage, and meet competing deadlines in a fast-paced, high-volume environment and on deadlines; aptitude for problem solving and decision making needed.</li><li>Excellent inter-personal, written, and verbal communication skills required.</li><li>Must possess a highly collaborative, inclusive, consultative, and resourceful workstyle that balances required compliance/policy enforcement with a steadfast commitment to client service and support.</li><li>Excellent project management and organizational skills including detailed work planning and superior time management skills.</li><li>Proficient in people analytics and data management and interpretation, with an aptitude for translating datasets into actionable people insights.</li><li>English and Arabic language is required.</li><li>Travel: Occasional International travel for regional conferences, workshops, and trainings.</li></ul>
Save the Children International
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Save the Children International has an exciting opportunity for a<strong>Head, People Operations </strong>to join our <strong>global team</strong>. </p><br><ul> <li><strong>Job Title:</strong> Head, People Operations</li> <li><strong>Reports To:</strong> Director, People Services</li> <li><strong>Work Pattern:</strong> Remote with flexible working options available </li> <li><strong>Location:</strong> Any approved Save the Children International office location. For a full list of locations that Save the Children International can hire in, please visit: SCI Careers </li> <li><strong>Contract Length:</strong> Permanent</li> <li><strong>Right to Work:</strong> The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment </li> <li><strong>People Management:</strong> manager of multiple teams; 13 direct/indirect reports </li> <li><strong>Remit: </strong> Global</li></ul><p><strong>Team Purpose</strong> </p><br><p>The People Operations team plays a critical role in delivering an exceptional employee experience across our global workforce. Through the provision of efficient, customer-centric people services, the team manages all transactional HR activities throughout the employee lifecycle, including onboarding, offboarding, contractual changes, and core HR administration. Acting as a key connection point with our payroll team, they ensure the accurate and timely processing of employee data and payroll-related activities. In addition, the team partners with the People Centres of Excellence to implement and operationalise global people strategies, policies, and programmes, ensuring consistency, compliance, and alignment with organisational goals.</p><br><p><strong>Role Purpose</strong></p><br><p>Ensure the delivery of a seamless, customer-focused People Operations service across the full employee lifecycle for our global teams. Oversee the efficient execution of all HR transactional activities, including new starters, leavers, contractual changes, and employee records management. Drive data accuracy and governance across HRIS platforms, maintaining a trusted and reliable source of people data for the organisation. Act as a key point of contact for employees, managers, and local teams, providing expert guidance and directing stakeholders to the appropriate policies, processes, and resources to enable effective resolution of people-related queries and requests.</p><br><p><strong>Principal Accountabilities</strong> </p><br><ol> <li><strong>Lead the People Operations function</strong> to deliver a high-quality people service across our global workforce. Ensure all employee and manager queries, requests, and transactions are managed effectively and resolved within agreed service level agreements (SLAs), driving a positive employee experience.</li> <li><strong>Establish, monitor, and analyse People Operations metrics and KPIs</strong> to measure service performance, identify trends, and drive continuous improvement in operational efficiency, service quality, and employee satisfaction.</li> <li><strong>Own the integrity of SCI's people data</strong>, ensuring all organisational, employee, and workforce information is accurately maintained within HRIS. Implement and maintain robust data governance frameworks, controls, and processes to safeguard data quality, accuracy, and compliance.</li> <li><strong>Lead the continuous review and enhancement of HR policies, systems, and processes</strong>, ensuring they remain fit for purpose, scalable, compliant with local legislation, and aligned to the evolving needs of the organisation.</li> <li><strong>Oversee and approve monthly payroll submissions</strong> across all global teams and international employees, ensuring the accuracy of HRIS data, compliance with statutory requirements, and seamless coordination with payroll providers and internal stakeholders.</li> <li><strong>Deliver accurate and insightful people analytics and reporting</strong>, including headcount, turnover, absence, recruitment, diversity, and service performance metrics, providing data-driven insights to inform decision-making and workforce planning.</li> <li><strong>Ensure full compliance with employment legislation, GDPR, and internal governance requirements</strong> across the UK, Ireland, and other applicable jurisdictions, mitigating risk through robust operational controls and best practice processes.</li> <li><strong>Partner closely with the Reward team</strong> to successfully deliver all cyclical reward activities, including annual salary reviews and statutory reporting requirements such as Gender Pay Gap reporting. Support reward analysis and ensure the consistent application of reward policies, frameworks, and practices across the organisation.</li> <li> <strong>Drive operational excellence and continuous improvement initiatives</strong> across People Services, leveraging technology, automation, and process optimisation to improve efficiency, reduce risk, and enhance the employee experience.</li> <li> <strong>Lead, develop, and inspire the People Operations team</strong>, fostering a culture of accountability, collaboration, customer service excellence, and continuous learning to ensure the team delivers against organisational objectives.</li> <li><strong>Oversee facilities management and compliance activities for the UK office</strong>, ensuring a safe, efficient, and compliant working environment for employees and visitors.</li></ol><p><strong>Essential Experience and Skills</strong> </p><br><ul> <li>Extensive experience of establishing and leading diverse HR Operations teams</li> <li>Experience of leading HR Operational activity in complex organisations during times of significant change</li> <li>Proven experience of re-designing and simplifying key HR Operations processes</li> <li>Excellent written and verbal communication skills with the ability to relate business priorities and strategy to day-to-day activities for the People Operations team</li> <li>Proven ability to build and maintain relationships with key stakeholders </li> <li>Ability to prioritise and manage workload during peaks of employee related activity at different times of the year</li> <li>Proven excellence in building and motivating a strong team, remotely, with a focus on building a diverse and inclusive team focussed on delivering excellence across all aspects of the role.</li> <li>Experienced in managing and motivating subject matter experts in particular Reward and Global Mobility</li></ul><p><strong>Education and Qualifications </strong> </p><br><p><strong>Desirable</strong> </p><br><ul> <li>CIPD Member status (or International equivalent). Chartered Institute of Personnel and Development (CIPD) qualification or equivalent</li></ul><p><strong>Working at Save the Children International</strong> </p><br><p>Save the Children is the world's leading organisation for children, employing ~25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first. </p><br><p>We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued. </p><br><p>The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, <strong>Ambition for Children 2030</strong>, and reach every last child. </p><br><p><strong>Diversity, Equity and Inclusion and Equal Opportunities</strong> </p><br><p>DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation. </p><br><p>We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply. </p><br><p>Reasonable adjustments will be made should any candidate invited to interview require this. </p><br><p><strong>Application Information</strong> </p><br><p>Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found at SCI Careers. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes. </p><br><p>Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment. <br> <br> Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline. </p><br><p><strong>Our Recruitment Process</strong> </p><br><ul> <li>Application review by our recruiting team based on your CV and cover letter </li> <li>Two-stage competency-based interviews with the hiring team </li> <li>Some recruitment may include an additional assessment or case study stage, or a third stage interview </li> <li>If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks </li></ul><p>We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse. All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-Harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities. </p><br><p><strong>Save the Children does not charge a fee at any stage of the recruitment process.</strong></p><br><br> </div>
IMPACT Initiatives
Jordan - Jordan
<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Shelter & Site Management Contract duration: 3 months and half with possibility of extension (Pending funding confirmation). Starting Date : ASAP Location : Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The primary assessment sitting under the SAO will be the Comprehensive Shelter Needs Assessment and associated Joint Analysis Workshop. Additionally, targeted assessments are expected to be developed and implemented throughout the contracted period. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage • Experience in attending and/or facilitating joint analysis workshops (e.g. IPC) would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. • Where necessary, leading on Joint Analysis Workshops between IMPACT and partner organisations, The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT. REQUIREMENTS • Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.; •</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</p><p>3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</p><p>Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</p><p>Experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</p><p>Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</p><p>Prior experience with Sites and Shelter research, or related professional experience, is required;</p><p>Excellent verbal and written communication and drafting skills for effective reporting required;</p><p>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</p><p>Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</p><p>Ability to operate in a complex and challenging security environment.</p><p>Past experience in the region is desirable;</p><p>Fluency in English required, Arabic is an asset</p>
Terre des hommes Foundation
Jordan - Amman
<p>Starting position: 8th November 2026<br>
<br>
Duration : Fixe-term Contract (12 Month Duration)<br>
<br>
Rate of activity : 100%<br>
<br>
Place of work : MENA Regional Office - Amman, Jordan<br>
<br>
<br>
Deadline for applications: Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.<br>
<br>
Terre des hommes (Tdh) :<br>
<br>
The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact. </p>
<p>Context :<br>
<br>
Terre des hommes Lausanne (Tdh), founded in 1960, is Switzerland's largest children's rights organisation. Tdh is dedicated to making meaningful and lasting changes in the lives of children and young people, especially those who are most at risk. Tdh is active in some thirty countries, in humanitarian and development contexts. In the Middle East and North Africa ( MENA) , Tdh intervenes directly in 7 countries: Afghanistan, Egypt, Iraq, Jordan, Lebanon, Palestine and Syria.<br>
<br>
Main responsibilities:<br>
<br>
More specifically, the officer :</p>
<ul>
<li>
<p>Supports the identification and tracking of funding opportunities relevant to Tdh programmes in the MENA region.</p>
</li>
<li>
<p>Supports the development of project proposals, including compliance with donor requirements, action plans, writing, and registration/submission on donor platforms.</p>
</li>
<li>
<p>Ensures that grants and funding information in Engage360 (Tdh's internal system) is regularly updated and accurate and follows up with relevant teams to ensure completeness of information.</p>
</li>
<li>
<p>Supports the coordination of internal and external reporting.</p>
</li>
<li>
<p>Supports internal coordination and information sharing related to regional grants and fundraising activities.</p>
</li>
<li>
<p>Supports donor and partner engagement, including the preparation of fundraising materials (e.g. updates, success stories) and partnership-related documentation.<br>
<br>
<br>
**The full Job Description will be shared with shortlisted candidates.**<br>
<br>
Profile :<br>
Under the supervision of the Regional Fundraising Advisor, the Grants & Fundraising Officer supports the Regional Office and country teams in the implementation of grants and fundraising activities across the MENA region. The role contributes to fundraising and grant-related processes, from opportunity tracking to proposal development and donor reporting, while supporting the unit's donor engagement and partnership efforts across the region.<br>
<br>
Education : Master's degree / Equivalent degree from a university / Recognized school in international development, social sciences / development studies or any other related field.<br>
<br>
Experience / Skills :<br>
<br>
· Minimum 2 years of relevant experience in an NGO, international organization or similar environment, preferably in grants, fundraising, proposal development or related functions.</p>
<p>· Experience using CRM, grants management or similar information management systems is an asset.<br>
<br>
Languages :<br>
<br>
Fluency in Arabic is required.</p>
</li>
<li>
<p>Excellent written and spoken English is required.</p>
</li>
<li>
<p>French is an asset.<br>
<br>
IT knowledge :<br>
<br>
Proficiency in Microsoft Office applications.<br>
</p>
</li>
</ul>
<p>Tdh General Code of Conduct and Ethical Policies :</p>
<ul>
<li>
<p>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</p>
</li>
<li>
<p>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</p>
</li>
<li>
<p>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</p>
</li>
<li>
<p>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</p>
</li>
<li>
<p>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</p>
</li>
</ul>
<p>Procedure:<br>
<br>
Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br>
<br>
References :<br>
<br>
Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>
Jordan - Jordan
<p>Contract Duration 12 months Working arrangement: Remote UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling. UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package. Visit our website to learn more about what we do at UNICEF. TERMS OF REFERENCE Under the supervision of the Senior Advisor, Education in Emergencies (EiE), and in close collaboration with the Foundational Learning team, the Consultant (Foundational Learning in Humanitarian Settings) will provide specialized technical expertise to strengthen UNICEF s global work on foundational learning in humanitarian and crisis-affected contexts. If you would like to know more about this consultancy, please review the complete Terms of Reference here: TMCPHONE_NUMBER External ToR.pdf</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree (Masters) in Education, International Development, Social Sciences, or a related field.</li><li>Minimum of 10 years of progressively responsible experience in education sector planning, policy development, systems strengthening, and Education in Emergencies (EiE) or humanitarian programming.</li><li>Proven experience integrating risk-informed, crisis sensitive, and resilience-focused approaches into education planning and policy processes.</li><li>Minimum of 10 years of progressively responsible professional experience in foundational learning, basic education, education in emergencies (EiE), humanitarian programming, learning assessment, education systems strengthening.</li><li>Demonstrated experience designing, implementing, advising on, or evaluating foundational learning programmes in humanitarian, crisis-affected, fragile, displacement, and/or protracted emergency settings.</li><li>Proven expertise in developing technical guidance, operational frameworks, tools, standards, and programmatic approaches related to foundational learning, literacy, numeracy, remedial education, accelerated learning, learning recovery, or continuity of learning, teacher qualifications and training in humanitarian settings.</li><li>Strong experience generating, synthesizing, and translating evidence, operational learning, research findings, and promising practices into actionable recommendations, guidance, and knowledge products for practitioners and policymakers.</li><li>Experience supporting UNICEF, governments, UN agencies, NGOs, development partners, or donors in the design, implementation, and quality assurance of education and learning programmes in emergency and resilience contexts.</li><li>Demonstrated experience working across multiple thematic areas relevant to foundational learning, including learning assessment, teacher development and support, gender-responsive education, inclusive education, digital learning, data and evidence systems, and learning continuity.</li><li>Experience facilitating technical exchanges, communities of practice, learning events, workshops, and multi-stakeholder consultations involving governments, country offices, regional offices, and development partners.</li><li>Experience working in low- and middle-income countries, including fragile, conflict-affected, displacement, and crisis-affected contexts.</li><li>Familiarity with global education architecture and humanitarian coordination mechanisms, including UNICEF, INEE, ECW, GPE, Education Clusters, refugee education responses, and related global initiatives, is highly desirable.</li><li>Strong technical expertise in foundational learning, learning recovery, literacy and numeracy acquisition, education quality, and education in emergencies programming.</li><li>Excellent understanding of the challenges and opportunities associated with delivering foundational learning in humanitarian, displacement, conflict-affected, and protracted crisis settings.</li><li>Knowledge of evidence-based approaches related to pedagogy, teaching and learning materials, teacher professional development, formative and summative assessment, learning measurement, and data use for improving learning outcomes.</li><li>Strong analytical and research skills, with demonstrated ability to synthesize complex evidence and operational learning into concise and actionable guidance.</li><li>Proven ability to develop high-quality technical guidance, frameworks, operational tools, reports, learning briefs, case studies, presentations, and knowledge products.</li><li>Strong understanding of inclusive, gender responsive, and equity-focused approaches to foundational learning and education programming.</li><li>Knowledge of digital learning approaches, learning continuity strategies, and innovative modalities for delivering education in crisis contexts is an asset.</li><li>Excellent facilitation, coordination, stakeholder engagement, and communication skills, with the ability to work effectively across multidisciplinary teams and global networks.</li><li>Ability to translate complex technical concepts into practical recommendations for country offices, governments, implementing partners, and development partners.</li><li>Fluency in English is required.</li><li>Knowledge of French, Spanish, and/or Arabic is highly desirable.</li><li>Excellent drafting, presentation, and communication skills in English are required, including the ability to produce high-quality technical and knowledge products for diverse audiences.</li></ul>
Confidential
Jordan - Amman
<p><h4>Contract type:</h4>
<p>Temporary appointment</p>
<h4>Duty station:</h4>
<p>Amman</p>
<h4>Location:</h4>
<p>Jordan</p>
<h4>Categories:</h4>
<p>Financial management</p>
<p>UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.</p>
<p>At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.</p>
<p>UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.</p>
<p><strong>For every child, the right to opportunity</strong></p>
<p>The Hashemite Kingdom of Jordan is a leader in the region for the rights of its children. Working closely with the Government of Jordan, civil society, the private sector, and communities, UNICEF Jordan Country Office aims to sustain results achieved for children to date, and strive to further improve policies, national institutions and programmes, for the well-being of every child in Jordan, in line with Jordan's Vision 2025 and the National Human Resources Development Strategy (2016-2025) towards achieving the Sustainable Development Goals. Our programmes focus on improving the lives of the most vulnerable and disadvantaged children in the Kingdom, irrespective of their nationality, gender, religion, or background. Our main pillars include child protection; education; water, sanitation & hygiene; adolescent and youth engagement; health and nutrition; social protection; and operations.</p>
<h4>How can you make a difference?</h4>
<p>Under supervision of the NOB Accounting and Finance Officer you perform specialized tasks in the accounting and finance functions.</p>
<h4>Summary of key functions/accountabilities:</h4>
<ul>
<li>Receive invoices from programme and other sections, verify accuracy, correctness including coding and completeness of documents and including checking the availability of adequate funding as appropriate.</li>
<li>Work as focal point to the Global Shared Service Center (GSSC) in Budapest for submitting all country office invoices, payment requests and general accounting cases.</li>
<li>Follow up banking issues and request replenishments for the JCO & MENARO bank accounts and resolve reconciling items resulted from the monthly bank reconciliations for bank accounts maintained by JCO & MENARO.</li>
<li>Check all Direct Cash Transfer (DCT) requests, liquidations and reclassifications. Participate in HACT assurance activities by conducting spot checks for Implementing Partners (IP).</li>
<li>Perform the monthly payroll activities from identifying funding shortages to confirming accuracy of the payment of the month with coordination with HR and budget teams.</li>
<li>Analyze open items in General Ledger account balances as part of the monthly closure activities.</li>
<li>Submit all Fixed Assets disposal transactions to GSSC in compliance with the current SOPs.</li>
<li>Submit the monthly bank reconciliation needed sheets for GSSC and ensure completion of the bank reconciliation report.</li>
<li>Review requests for change of funding source and other adjustments and submit requests for change of funding source and other adjustments to GSSC.</li>
<li>Assist higher level officers in all aspects of accounts maintenance and providing reports on financial status, procedures, costs and expenditures, and potential funding problems.</li>
<li>Support the HACT assurance activities (spot checks) to implementing partners.</li>
<li>Monitor the petty cash account and perform the transaction and complete the monthly reconciliation and cash count.</li>
</ul>
<h4>To qualify as an advocate for every child you will have</h4>
<h4>Minimum requirements:</h4>
<p><strong>Education:</strong> Completion of secondary education is required. A bachelor’s degree from a recognized academic institution in finance, accounting, economics and business administration or any field relevant to the position may replace three years of related work experience. A master’s degree may replace an additional two years.</p>
<p><strong>Work experience:</strong> Six years of relevant work experience in accounting and finance is required.</p>
<p><strong>Skills required include:</strong> Financial reporting, invoice processing, bank reconciliation, and Excel.</p>
<p><strong>Language requirements:</strong> Fluency in English and Arabic is required.</p>
<h4>Desirables:</h4>
<ul>
<li>Language: Knowledge of another official UN language (Chinese, French, Russian or Spanish) or a local language is an asset.</li>
<li>Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.</li>
</ul>
<h4>For every child, you demonstrate</h4>
<p>UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it.</p>
<h4>UNICEF competencies required for this post are</h4>
<ul>
<li>Builds and maintains partnerships</li>
<li>Demonstrates self-awareness and ethical awareness</li>
<li>Drive to achieve results for impact</li>
<li>Innovates and embraces change</li>
<li>Manages ambiguity and complexity</li>
<li>Thinks and acts strategically</li>
<li>Works collaboratively with others</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Contract type:</h4>
<p>Temporary appointment</p>
<h4>Duty station:</h4>
<p>Amman</p>
<h4>Location:</h4>
<p>Jordan</p>
<h4>Categories:</h4>
<p>Financial management</p>
<p>UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.</p>
<p>At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.</p>
<p>UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.</p>
<p><strong>For every child, the right to opportunity</strong></p>
<p>The Hashemite Kingdom of Jordan is a leader in the region for the rights of its children. Working closely with the Government of Jordan, civil society, the private sector, and communities, UNICEF Jordan Country Office aims to sustain results achieved for children to date, and strive to further improve policies, national institutions and programmes, for the well-being of every child in Jordan, in line with Jordan's Vision 2025 and the National Human Resources Development Strategy (2016-2025) towards achieving the Sustainable Development Goals. Our programmes focus on improving the lives of the most vulnerable and disadvantaged children in the Kingdom, irrespective of their nationality, gender, religion, or background. Our main pillars include child protection; education; water, sanitation & hygiene; adolescent and youth engagement; health and nutrition; social protection; and operations.</p>
<h4>How can you make a difference?</h4>
<p>Under supervision of the NOB Accounting and Finance Officer you perform specialized tasks in the accounting and finance functions.</p>
<h4>Summary of key functions/accountabilities:</h4>
<ul>
<li>Receive invoices from programme and other sections, verify accuracy, correctness including coding and completeness of documents and including checking the availability of adequate funding as appropriate.</li>
<li>Work as focal point to the Global Shared Service Center (GSSC) in Budapest for submitting all country office invoices, payment requests and general accounting cases.</li>
<li>Follow up banking issues and request replenishments for the JCO & MENARO bank accounts and resolve reconciling items resulted from the monthly bank reconciliations for bank accounts maintained by JCO & MENARO.</li>
<li>Check all Direct Cash Transfer (DCT) requests, liquidations and reclassifications. Participate in HACT assurance activities by conducting spot checks for Implementing Partners (IP).</li>
<li>Perform the monthly payroll activities from identifying funding shortages to confirming accuracy of the payment of the month with coordination with HR and budget teams.</li>
<li>Analyze open items in General Ledger account balances as part of the monthly closure activities.</li>
<li>Submit all Fixed Assets disposal transactions to GSSC in compliance with the current SOPs.</li>
<li>Submit the monthly bank reconciliation needed sheets for GSSC and ensure completion of the bank reconciliation report.</li>
<li>Review requests for change of funding source and other adjustments and submit requests for change of funding source and other adjustments to GSSC.</li>
<li>Assist higher level officers in all aspects of accounts maintenance and providing reports on financial status, procedures, costs and expenditures, and potential funding problems.</li>
<li>Support the HACT assurance activities (spot checks) to implementing partners.</li>
<li>Monitor the petty cash account and perform the transaction and complete the monthly reconciliation and cash count.</li>
</ul>
<h4>To qualify as an advocate for every child you will have</h4>
<h4>Minimum requirements:</h4>
<p><strong>Education:</strong> Completion of secondary education is required. A bachelor’s degree from a recognized academic institution in finance, accounting, economics and business administration or any field relevant to the position may replace three years of related work experience. A master’s degree may replace an additional two years.</p>
<p><strong>Work experience:</strong> Six years of relevant work experience in accounting and finance is required.</p>
<p><strong>Skills required include:</strong> Financial reporting, invoice processing, bank reconciliation, and Excel.</p>
<p><strong>Language requirements:</strong> Fluency in English and Arabic is required.</p>
<h4>Desirables:</h4>
<ul>
<li>Language: Knowledge of another official UN language (Chinese, French, Russian or Spanish) or a local language is an asset.</li>
<li>Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.</li>
</ul>
<h4>For every child, you demonstrate</h4>
<p>UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it.</p>
<h4>UNICEF competencies required for this post are</h4>
<ul>
<li>Builds and maintains partnerships</li>
<li>Demonstrates self-awareness and ethical awareness</li>
<li>Drive to achieve results for impact</li>
<li>Innovates and embraces change</li>
<li>Manages ambiguity and complexity</li>
<li>Thinks and acts strategically</li>
<li>Works collaboratively with others</li>
</ul></p><p></p>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><span>Role Purpose</span><p>The <strong>B2O Delivery Coordinator</strong> is responsible for coordinating and overseeing the operational delivery of examination services to institutional clients (B2O), ensuring services are delivered accurately, efficiently, and in compliance with British Council policies and awarding body regulations.</p><br><br><p>Working in partnership with the <strong>B2O Account Support Officer</strong>, the role manages the operational processes that support service delivery, including registration, scheduling, billing and credit notes, payment tracking, post-exam administration, and communication with UK Examination Boards. The role may also provide operational oversight, quality assurance, and escalation management for activities delivered by centralised hub teams.</p><br><br><p>Collaborating closely with Delivery, Planning & Registration, Workforce Resourcing, Finance, and hub teams, the B2O Delivery Coordinator ensures operational readiness, service continuity, and a consistently high-quality experience for institutional clients.</p><br><br><p><span><strong>Main Accountabilities</strong></span></p><br><br><p>The <strong>B2O Delivery Coordinator</strong> is responsible for coordinating the operational delivery of examination services for institutional clients, ensuring services are delivered accurately, on time, and in full compliance with British Council policies and awarding body regulations. The role oversees key operational processes including registration, scheduling, test administration, billing, credit notes, payment tracking, post-exam activities, and communication with UK Examination Boards for university and professional exams. Working closely with internal teams and, where applicable, centralised hub teams, the role monitors operational performance, ensures service readiness, maintains accurate records, and manages escalations to support high-quality and compliant exam delivery.</p><br><br><p>Working in partnership with the B2O Account Support Officer, the B2O Delivery Coordinator provides the operational support required to deliver a seamless client experience. The role collaborates with Delivery, Planning & Registration, Workforce Resourcing, Customer Service, Finance, and hub teams to ensure operational alignment, effective stakeholder communication, and business continuity. In addition, the post-holder supports financial accuracy, monitors operational risks, ensures audit readiness, promotes quality and continuous improvement, and provides guidance, training, and operational oversight to teams involved in B2O service delivery.</p><br><br><p><span><strong>Qualifications & Skills</strong></span></p><br><br><p><strong>Essential</strong></p><br><br><ul><li>Experience coordinating secure, regulated service delivery (e.g. exams, logistics, events)</li><li>Understanding of compliance, safeguarding or screening requirements</li><li>Strong process management and organisational skills</li><li>Ability to work to deadlines in a fast-paced delivery environment</li><li>Experience supervising staff or contractors.</li><li>University Degree or equivalent experience </li><li><strong>English Language Requirement:</strong> Strong written and spoken English skills are essential, as British Council systems, processes, and global operations are conducted in English.</li></ul> <br><strong>Desirable</strong><br><ul><li>Knowledge of Teaching or Exams operations</li><li>Experience working with shared services / outsourced delivery teams</li><li>Experience with financial workflow support such as billing or payment tracking. </li><li>Lean Six Sigma qualification.</li></ul> <br><span><strong>Important Information</strong></span><br><ul><li><span>Job Grade: 4/H</span></li><li><span>Job Location: Jordan - Amman</span></li><li><span>Gross Monthly Salary: <span>645 JOD</span> </span></li><li><span>Contract: Five Months Fixed Term Contract</span></li><li><span>Closing Date: 2 August 2026</span></li></ul> <br><strong><span>This role is only open for candidates who have the legal right to live and work in the job location</span></strong><br> <br> <br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>
Mercy Corps
Jordan - Amman
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until October, 2026</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to strengthen its operations and improve the quality and consistency of the service it provides to customers across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >To support this effort, Mercy Corps, within the scope of Iqlaa, seeks to engage an individual Customer Support Consultant to develop clear, structured customer support guidelines for the marketplace. The guidelines will ensure that every customer interaction, whether through email, WhatsApp, or phone, is handled in a consistent, efficient, and high-quality manner, giving the support team a reliable reference they can follow for any situation they encounter.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing">https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Sunday 26 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (page 5) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p class="ql-align-right" > </p>
Mercy Corps
Jordan - Amman
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until November 2026</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to develop the core technology of its platform, connecting a network of local merchants and suppliers to customers nationwide and improving market participation and operational efficiency for micro and small enterprises (MSEs) across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >To support this effort, Mercy Corps, within the scope of Iqlaa, seeks to engage a national individual consultant to deliver platform technology development services comprising backend inventory management, online product publishing and synchronization, and the fulfillment center and warehousing system. The consultant will work in close coordination with Iqlaa’s partner team and Mercy Corps Jordan, following Mercy Corps Jordan’s procurement and compliance requirements as a United States Government-funded program.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1aupT2VwrFQvNe2ihxeWVEwD2uaE6RlQq?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1aupT2VwrFQvNe2ihxeWVEwD2uaE6RlQq?usp=sharing">https://drive.google.com/drive/folders/1aupT2VwrFQvNe2ihxeWVEwD2uaE6RlQq?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Wednesday 29 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (pages 6-7) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
UN
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. • Supervisor: The incumbent of the post is responsible to the designated supervisor. • Supervisees: The incumbent of the post will supervise a team of administrative and general services staff as assigned<br> Responsibilities<br>• Coordinates required actions, processes and steps in support of the unit’s human resources, administrative management, including, staff management, personnel records, employment details and attendance records,; processing requests for employment and payment of daily paid staff; coordinates with Human Resources Office/Department on recruitment processes, including drafting job descriptions, initiating vacancy announcements, and coordinating interviews; ensures compliance with human resource policies and procedure; facilitates onboarding and separation processes for staff members • Manges office operational budget and assigned project budget estimates; monitors expenditure and controls financial transactions in accordance with budgetary allocations; handles cash payments, maintains accurate records, and replenish funds as necessary; prepares financial reports and liaises with finance staff to ensure accuracy and completeness of financial records; prepares for and drafts responses to audit requests. • Manages procurement activities, including tendering, quotations, and purchasing orders; maintains inventory records and ensures the provision of necessary supplies; serves as custodian for all IT equipment and furniture; coordinates maintenance and repairs; oversees logistical operations to ensure efficient functioning of the department; coordinates with property officer for survey and disposal of obsolete assets; as applicable, conducts regular inspections of the physical facilities, buildings, and storage areas across various offices/facilities, ensuring compliance with safety standards, identifying maintenance needs, and recommending corrective actions as necessary. • Compiles and analyzes statistical data related to departmental activities; initiates and responds to administrative correspondence; prepares regular and periodic operational reports; organizes meetings, workshops, and other events as required. • Manages and oversees a team of administrative and general services assistants, providing guidance, assigning tasks, and ensuring efficient completion of office/departmental responsibilities; Responsibilities include team leadership, task management, training and development, quality assurance, workflow optimization, communication and coordination, problem-solving, and performance management. • As applicable, establishes guarding schedules and oversees their implementation to secure the safety of the Agency’s premises. • Performs other duties as may be assigned by the supervisor.<br> Competencies<br>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. • Planning and Organizing. • Applying Technical Expertise. • Coping with Pressure and Setbacks. • Leading and Supervising. • Persuading and Influencing.<br> Education<br>• A first university degree from an accredited educational institution in business administration, finance, procurement or related field.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A “yes” answer doesn’t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. • You are required to have at least three years of experience in administrative work, human resources and / or office management • You are required to have a first university degree from an accredited educational institution in business administration, finance, procurement or related field. • Are you currently residing in Duty Station. It is required that you specify your current location. • Do you have any outside activities or political affiliations that could potentially influence your ability to perform your duties with UNRWA? You are required to explain. Please explain how you meet this criterion using examples.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br><b>Arabic</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br> <br> Assessment<br>During the assessment, the applications will be given preference based on the following desirable qualifications: - Highly proficient in utilizing database management software and standard IT applications. - Knowledge of agency financial and HR rules and regulations. - Provided very good understanding of the context of Palestine refugees and UNRWA operations. - The shortlisted candidates will be afterward evaluated based on: • Technical Test • Competency-based Interview Candidates who meet the post requirements and the required language level will be considered for the ongoing competitive process. - To ensure alignment with the UN language levels, please refer to the guidance below: Level 1: Basic knowledge of English. Level 2: Good to very good command of English. Level 3: Excellent English language skills. Level 4: Expert level or native proficiency.<br> Special Notice<br>• Providing incorrect, incomplete or misleading information on an application form will result in the immediate disqualification of the candidate. • UNRWA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNRWA, including sexual exploitation and abuse (SEA), sexual harassment, racism/racial discrimination and other forms of conduct, including but not limited to discrimination, abuse of authority and harassment. To uphold these standards, background checks are conducted for all recommended candidates and those placed on a roster to help ensure that individuals with a history of such conduct are not hired. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s), employment history, Clear Check and INTERPOL, as well as certification of non-conviction, where available. Selected candidates may be required to provide additional information to conduct a background check. By applying for a position with UNRWA, candidates acknowledge and consent to these verification processes. Contract Type: Fixed Term Appointment for 1 year; 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need. Grade and Salary: Grade 13 Monthly basic salary JD 843.50 fils, the salary may be subject to a reduced work schedule. Other Benefits: Other benefits include monthly Provident Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). Additional Benefits: -2 days of sick leave for each completed month of service. -14 weeks of maternity leave. -2 weeks of paternity leave Department/Office: UNRWA - Administration & Support Services - Jordan Duty Station: All UNRWA installations and to establish a roster . Other Information: • Not applicable. Equivalency: Equivalency may apply for this post. • Candidates with a combination of additional relevant academic qualifications and/or additional years of progressive work experience may also be considered on equivalency. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. General Information: • This vacancy notice is open to internal candidates Only . Only candidates residing in Jordan, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. • The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Jordan, and without a valid work permit, the appointment may be rescinded. • Since the Vacancy is an Area Staff post, the Agency will not provide coverage for relocation costs. • Preference will be given to registered Palestine refugees and candidates of the underrepresented gender to assist the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. • To ensure efficiency and timeliness of the recruitment process, if a large number of applicants pass the test, the Agency may decide to invite to the interview only the candidates with the top scores to ensure a manageable number of candidates to proceed to the personal interview stage. • UNRWA is committed to achieving gender balance in its workforce. Qualified and experienced female candidates are strongly encouraged to apply. • A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post. In the case of multiple or recurring posts, that a roster will be created from which the candidates will be selected for appointment; • Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Please make sure that your application is filled in properly, correctly, and completely; any missing or incomplete information may lead to the rejection of the application by the system. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. • Applicants will be disqualified when it becomes apparent that he or she provided incorrect, incomplete or misleading information on his or her personal history profile or during the recruitment process. If the applicant is also a staff member, the provision of incorrect, incomplete or misleading information in the personal history profile may also amount to misconduct. The Agency may indefinitely refuse to accept applications from an applicant who has previously provided incorrect, incomplete or misleading information on his or her personal history profile or during a recruitment process or committed plagiarism. • For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. • Please find below the link to a video that guides applicants on how to apply to Job Openings: https: //drive.google.com/file/d/1MH-IYA6Y8kxA1fgao5qyTV8VwNajgx4u/view?usp=sharing • Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. • The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. • The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. • UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers about staff members who have been separated for misconduct, or who have separated while an investigation and/or disciplinary process for misconduct was underway; and those individuals may be prohibited from employment with the United Nations. • Applications from UNRWA staff member who had been demoted with deferred eligibility for promotion will not be considered. • Applications from Staff members who were recipients under the Early Voluntary Retirement or Exceptional Voluntary Separation Schemes will not be considered. • Applications from Internal candidates serving for less than one year in their current post will not be considered. • The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description or to change the contract Modality. • A candidate is not eligible for consideration if he or she was short-listed and found not suitable for the same post within the previous 12 months unless the post description has since been altered by 30% or more, as determined by ODCS. • UNRWA reserves the right to proceed only with internal candidates or proceed with the candidates of an under-represented gender for any vacancy announcement when it determines that the short-list for a single post at any grade level is excessively long. • UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org<br> United Nations Considerations<br>Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
Confidential
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>What we are looking for Are you a strategic Monitoring, Evaluation, Accountability and Learning (MEAL) leader who thrives on turning data into better decisions? Do you believe that local partnerships, evidence, and community voices should drive humanitarian action? We're looking for someone who combines technical excellence with strategic thinking and a passion for partnership. You will need to have sound knowledge and experience with systems within a well established international organisation preferably from humanitarian/ development sectors.</p><p>What you will do As the MEAL Manager, you will provide strategic leadership for Monitoring, Evaluation, Accountability and Learning across the Human Mobility Hub and its partner-led programmes. Working within a dynamic multi-country matrix structure, you will lead the development of MEAL systems, strengthen partner capacity, champion accountability to affected communities, and ensure evidence and learning drive programme quality and strategic decision-making. You'll collaborate closely with programme teams, partners, senior leadership, and NRC's Global MEAL Unit to embed a culture of learning, innovation, and continuous improvement.</p><p>In this position you will:</p><ul><li>Lead the design, implementation and continuous improvement of MEAL strategies, systems, standards and SOPs across the Human Mobility Hub.</li><li>Strengthen the quality of partner-led programmes through technical guidance, quality assurance, and capacity development.</li><li>Develop learning agendas, evaluations, and evidence generation that influence programme adaptation and organisational strategy.</li><li>Champion accountability by strengthening community feedback mechanisms and ensuring communities' voices shape programme decisions.</li><li>Support proposal development, logframes, theories of change, indicators, and MEAL budgets for donor-funded programmes.</li><li>Build and facilitate a vibrant MEAL Community of Practice that promotes peer learning and harmonised approaches across partners.</li><li>Promote ethical data management, safeguarding, data protection, and Safe & Inclusive Programming throughout all MEAL processes.</li><li>Lead the rollout of digital MEAL systems and information management platforms that improve programme quality and reporting.</li><li>Mentor and coach MEAL staff and partners while fostering a culture of collaboration, innovation, and continuous learning.</li></ul><p>What you will bring</p><ul><li>At least 6 years of progressive MEAL experience, including 3 years in a management role within an international NGO.</li><li>Experience supporting humanitarian or displacement programmes in complex or post-conflict environments.</li><li>Strong expertise in monitoring, evaluation, research, accountability, learning, and information management.</li><li>Demonstrated experience working with local partners and strengthening partner-led MEAL systems.</li><li>Excellent analytical skills and the ability to transform complex data into actionable insights.</li><li>Experience with digital data collection platforms, programme evaluations, and evidence generation.</li><li>Strong facilitation, coaching, and stakeholder engagement skills.</li><li>Fluency in English and Arabic (French is an advantage).</li></ul><p>Please download the detailed job description to learn more about the position.</p><p>What we offer</p><ul><li>Duty station: Amman, Jordan; Damascus, Syria; Beirut, Lebanon; Tunis, Tunisia</li><li>Fixed term contract: 6 months (possibility of renewal based on availability of funding)</li><li>Travel: 30% to areas of operation.</li><li>Salary/benefits: Grade 9 on NRC's grading structure.</li></ul><p>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</p><p>Find out more about the benefits of working for NRC</p><p>Important information about the application process</p><ul><li>We invite applications from qualified candidates matching the profile.</li><li>Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.</li><li>Please ensure you attach copies of your academic and professional certificates.</li><li>To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</li><li>When creating your profile, include your full name as given on your passport.</li><li>Complete all the system-required fields for experience, employment history and education.</li><li>Submit your application and CV in English, taking care to attach your latest CV.</li><li>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.</li><li>Unsolicited applications not related to this specific job advertisement will not be considered.</li><li>Only shortlisted candidates will be contacted.</li><li>We receive many applicants for each vacant position.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 6 years of progressive MEAL experience, including 3 years in a management role within an international NGO.</li><li>Experience supporting humanitarian or displacement programmes in complex or post-conflict environments.</li><li>Strong expertise in monitoring, evaluation, research, accountability, learning, and information management.</li><li>Demonstrated experience working with local partners and strengthening partner-led MEAL systems.</li><li>Excellent analytical skills and the ability to transform complex data into actionable insights.</li><li>Experience with digital data collection platforms, programme evaluations, and evidence generation.</li><li>Strong facilitation, coaching, and stakeholder engagement skills.</li><li>Fluency in English and Arabic (French is an advantage).</li></ul><p></p></section>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>What we are looking for</strong></span></span></p><br><p><span><span>Are you a strategic Monitoring, Evaluation, Accountability and Learning (MEAL) leader who thrives on turning data into better decisions? Do you believe that local partnerships, evidence, and community voices should drive humanitarian action? We're looking for someone who combines technical excellence with strategic thinking and a passion for partnership. You will need to have sound knowledge and experience with systems within a well established international organisation preferably from humanitarian/ development sectors. </span></span></p><br><p><span><span><strong>What you will do</strong></span></span></p><br><p><span><span>As the MEAL Manager, you will provide strategic leadership for Monitoring, Evaluation, Accountability and Learning across the Human Mobility Hub and its partner-led programmes. Working within a dynamic multi-country matrix structure, you will lead the development of MEAL systems, strengthen partner capacity, champion accountability to affected communities, and ensure evidence and learning drive programme quality and strategic decision-making. You'll collaborate closely with programme teams, partners, senior leadership, and NRC's Global MEAL Unit to embed a culture of learning, innovation, and continuous improvement.</span></span></p><br><p><span><span><strong>In this position you will:</strong></span></span></p><br><ul><li><p><span><span>Lead the design, implementation and continuous improvement of MEAL strategies, systems, standards and SOPs across the Human Mobility Hub.</span></span></p><br></li><li><p><span><span>Strengthen the quality of partner-led programmes through technical guidance, quality assurance, and capacity development.</span></span></p><br></li><li><p><span><span>Develop learning agendas, evaluations, and evidence generation that influence programme adaptation and organisational strategy.</span></span></p><br></li><li><p><span><span>Champion accountability by strengthening community feedback mechanisms and ensuring communities' voices shape programme decisions.</span></span></p><br></li><li><p><span><span>Support proposal development, logframes, theories of change, indicators, and MEAL budgets for donor-funded programmes.</span></span></p><br></li><li><p><span><span>Build and facilitate a vibrant MEAL Community of Practice that promotes peer learning and harmonised approaches across partners.</span></span></p><br></li><li><p><span><span>Promote ethical data management, safeguarding, data protection, and Safe & Inclusive Programming throughout all MEAL processes.</span></span></p><br></li><li><p><span><span>Lead the rollout of digital MEAL systems and information management platforms that improve programme quality and reporting.</span></span></p><br></li><li><p><span><span>Mentor and coach MEAL staff and partners while fostering a culture of collaboration, innovation, and continuous learning.</span></span></p><br></li></ul><p><span><span><strong>What you will bring</strong></span></span></p><br><ul><li><p><span><span>At least 6 years of progressive MEAL experience, including 3 years in a management role within an international NGO.</span></span></p><br></li><li><p><span><span>Experience supporting humanitarian or displacement programmes in complex or post-conflict environments.</span></span></p><br></li><li><p><span><span>Strong expertise in monitoring, evaluation, research, accountability, learning, and information management.</span></span></p><br></li><li><p><span><span>Demonstrated experience working with local partners and strengthening partner-led MEAL systems.</span></span></p><br></li><li><p><span><span>Excellent analytical skills and the ability to transform complex data into actionable insights.</span></span></p><br></li><li><p><span><span>Experience with digital data collection platforms, programme evaluations, and evidence generation.</span></span></p><br></li><li><p><span><span>Strong facilitation, coaching, and stakeholder engagement skills.</span></span></p><br></li><li><p><span><span>Fluency in English and Arabic (French is an advantage).</span></span></p><br></li></ul><p><span><span>Please download </span></span><span><span>the detailed job description</span></span><span><span> to learn more about the position.</span></span></p><br><p><span><span><strong>What we offer</strong></span></span></p><br><ul><li><p><span><span>Duty station: Amman, Jordan; Damascus, Syria; Beirut, Lebanon; Tunis, Tunisia</span></span></p><br></li><li><p><span><span>Fixed term contract: 6 months (possibility of renewal based on availability of funding)</span></span></p><br></li><li><p><span><span>Travel: 30% to areas of operation.</span></span></p><br></li><li><p><span><span>Salary/benefits: Grade 9 on NRC's grading structure. </span></span></p><br></li><li><p><span><span>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></p><br></li><li><p><span><span>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></p><br></li></ul><p><span><span>Find out more about the benefits of working for NRC</span></span></p><br><p><span><span>Important information about the application process</span></span></p><br><ul><li><p><span><span>We invite applications from qualified candidates matching the profile. Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.</span></span></p><br></li><li><p><span><span>Please ensure you attach copies of your academic and professional certificates. </span></span></p><br></li><li><p><span><span>To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></span></p><br></li><li><p><span><span>When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></span></p><br></li><li><p><span><span>Submit your application and CV in English, taking care to attach your latest CV.</span></span></p><br></li><li><p><span><span>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></span></p><br></li><li><p><span><span>Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></span></p><br></li></ul><p><span><span><strong>Why NRC?</strong></span></span></p><br><p><span><span>At NRC, you'll join one of the world's leading humanitarian organisations, recognised for its commitment to principled action, innovation, and localisation.</span></span></p><br><p><span><span>This role offers the opportunity to:</span></span></p><br><ul><li><p><span><span>Influence the future of humanitarian programming across North Africa.</span></span></p><br></li><li><p><span><span>Work alongside diverse local partners to strengthen locally led responses.</span></span></p><br></li><li><p><span><span>Lead strategic learning that shapes organisational decision-making beyond the pilot phase.</span></span></p><br></li><li><p><span><span>Collaborate with global technical experts and contribute to advancing NRC's MEAL practices worldwide.</span></span></p><br></li><li><p><span><span>Make a tangible difference in the lives of people affected by displacement and migration.</span></span></p><br></li></ul><p><span><span>If you're ready to lead with evidence, inspire learning, and help shape the future of humanitarian action, apply today. Apply now and be part of building smarter, more accountable, and locally led humanitarian responses.</span></span></p><br><p><span><span>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></span></p><br><p><span><span>Watch this short video</span></span><span><span> to see NRC in action.</span></span></p><br><p><span><span>We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></span></p><br><ul><li><p><span><span>do demanding and professional work, often in challenging contexts</span></span></p><br></li><li><p><span><span>join a work culture that empowers every employee to share ideas and take responsibility</span></span></p><br></li><li><p><span><span>be part of a welcoming and supportive community committed to human dignity</span></span></p><br></li></ul><p><span><span>Learn more about NRC</span></span></p><br><p><span><span>Learn more about the Human Mobility Hub </span></span></p><br><br> </div>
Jordan - Jordan
<p>Starting position: 15/10/2026 Duration : Fixe-term Contract (12 Month Duration) Rate of activity : 100% Place of work : MENA Regional Office - Amman, Jordan Deadline for applications: Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.</p><p>The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p><p>Terre des hommes Lausanne (Tdh), founded in 1960, is Switzerland's largest children's rights organisation. Tdh is dedicated to making meaningful and lasting changes in the lives of children and young people, especially those who are most at risk. Tdh is active in some thirty countries, in humanitarian and development contexts. In the Middle East (MENA), Tdh intervenes directly in 7 countries (Afghanistan, Egypt, Iraq, Jordan, Lebanon, Palestine and Syria).</p><p>Under the direct supervision of the Regional Finance Coordinator, the Regional Finance Officer provides technical support to the financial management of the region (regional office and country offices). He/she supports budget monitoring, in particular the optimization of the region's budgets, leads coordination between countries and the region, and actively participates in the preparation and annual review of budgets. He/she contributes to the management and consolidation of multi-country or regional financing, particularly when the region is the lead partner. He/she ensures the proper application of internal and donor procedures and the quality and reliability of financial reports</p><p><strong>Specific responsibilities:</strong></p><ul><li>Support to the management of the region</li><li>Regional Office Financial Management Support</li><li>Manage the regional office accounting and control of the analytical allocations</li><li>Preparation of the monthly budget monitoring (FMT cycle) and contribute to the financial balance of the regional office, including providing analysis and feedback support to the regional management team</li><li>Conduct meetings with budget holders to review project budgets, analytical allocations and financial situation when the regional office is lead.</li><li>Organize the monthly coordination between the country CAFs and the region (communication of allocations from the country offices hosting the regionals, sharing of the list of expenses, communication of good practices)</li><li>Participate in the development of donor budgets when the regional office is the lead or during multi-country proposals</li><li>Preparation of the annual regional budget as well as periodic budget revisions</li><li>Preparing financial reports of the budgets for the regional office is led in accordance with the donor reporting schedule and sending them for validation to RC Finance, identify and report financial risks to Finance RC</li><li>Communicate with the Regional Logistics Officer the configuration of country contracts including regional costs</li><li>Follow up with the Regional Logistics manager on purchase requests, payments and monitoring of regional expenses</li><li>Follow with the regional HR department for the monthly payroll and legal deductions payments.</li><li>Ensuring the confidentiality of financial information</li><li>Support to the management of the country offices delegated by the Regional FC</li><li>Regional Financial Monitoring</li><li>Ensure the control of the analytical allocations of the monthly accounting of the country offices</li><li>Monthly control and analysis of the country offices' budget monitoring (FMT cycle) include monitoring burn rates, ensuring alignment with project implementation timelines and budget performance, the control of their monthly cash request, and identifying financial risks, trends, variances and provide recommendations to the Regional Finance Coordinator.</li><li>Track corrections of donor payments in CRM by country offices.</li><li>Contribute to the regional financial data consolidation and preparation of financial dashboards with analysis for regional management.</li><li>Budgeting and Financial Planning Support Country Offices in annual budgeting, periodic reviews and project budget development.</li><li>Participate in the control of budgets for new funding requests and potential amendments from country offices according to the validation thresholds in place before submission to the RC Finance for validation</li><li>Assist in budget revisions, realignments, and donor budget modifications.</li><li>Review proposed budgets to ensure consistency with donor guidelines and organizational policies.</li><li>Contribute to regional financial planning and forecasting.</li><li>Donor Financial Compliance</li><li>Ensure compliance with donor regulations and grant agreements.</li><li>Monitor country office financial reports according to the validation thresholds in place, in accordance with the donor reporting schedule and send them for validation by the Finance RC</li><li>Support Country Offices in the preparation of donor financial reports.</li><li>Review financial reports before submission to ensure accuracy and compliance.</li><li>Provide guidance on eligible costs, budget utilization, and financial documentation requirements.</li><li>Financial Systems and Tools</li><li>Ensure Country Offices maintain updated financial monitoring tools and accounting records.</li><li>Support the improvement and harmonization of regional financial management tools and templates.</li><li>Assist with troubleshooting financial system issues and liaise with relevant departments when needed.</li><li>Promote best practices in financial data management.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education : University degree or equivalent business school in Finance and/or Management Control Experience / Skills : Minimum 3 years of professional experience in a similar role Skills: Manage your time and priorities, meet deadlines and be punctual. Communicate in a clear, concise and respectful manner. Respond in an elaborate and constructive manner to your interlocutors. Ability to manage stress and emotions, ability to work under pressure Ability to work in a multicultural environment and team spirit Provide advice in their area of specialization in a spirit of partnership. Know and respect the rules and processes of the various areas related to your activity. Contribute to the development of tools and methods useful to the activities of his/her sector. Excellent knowledge of financial procedures, auditing and general accounting requirements Knowledge of the functioning of major humanitarian donors and their financial and administrative requirements is desirable. Ability to evaluate, analyze, improve/propose improvements in procedures/tools. Languages : English - Arabic IT knowledge : Proficiency in computer tools, including an advanced level of Excel, Knowledge of SAGA is a plus</p><p><strong>Tdh General Code of Conduct and Ethical Policies</strong></p><ul><li>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</li><li>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</li><li>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</li><li>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</li><li>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</li></ul><p><strong>Procedure:</strong> Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment. References : Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>
Confidential
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Shelter & Site Management Contract duration: 3 months and half with possibility of extension (Pending funding confirmation). Starting Date : ASAP Location : Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The primary assessment sitting under the SAO will be the Comprehensive Shelter Needs Assessment and associated Joint Analysis Workshop. Additionally, targeted assessments are expected to be developed and implemented throughout the contracted period. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage • Experience in attending and/or facilitating joint analysis workshops (e.g. IPC) would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. • Where necessary, leading on Joint Analysis Workshops between IMPACT and partner organisations, The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT. REQUIREMENTS • Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>REQUIREMENTS</h3><ul><li>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</li><li>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</li><li>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</li><li>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li>Security environment Ability to operate in a complex and challenging security environment.</li><li>Experience in geographical region Past experience in the region is desirable;</li><li>Language skills Fluency in English required, Arabic is an asset</li></ul><p></p></section>
Jordan - Amman
<p>Place: Amman - Jordan Starting date: September/October 2026 Duration of contract: 6 months Closing date for applications: 3rd September 2026 The position is also open to national candidates Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights. At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities. Please indicate if you require any special accommodation, even at the first interview. For more information about the organisation : https://hinside.hi.org/intranet/jcms/a_16704/fr/accueil JOB CONTEXT: Join Humanity & Inclusion (HI) as an Inclusive Education Consortium Coordinator and help shape inclusive education programming in Palestine, with a focus on education in emergencies and protracted crises. In this role, you will lead the coordination of the grant consortium, working closely with partners to ensure effective implementation, strong programme quality, and donor compliance. You will also provide technical guidance on Inclusive Education, support capacity strengthening and advocacy, and contribute to shaping HI s strategy and future engagement in the sector. YOUR MISSION: Under the line management of the Operations manager and with support from the Global Inclusive Education Specialist, the Inclusive Education Consortium Coordinator contributes to the implementation of the HI mandate and the operational strategy of HI Palestine mission in the field of Inclusive Education, specifically education in emergencies. The Inclusive Education Consortium Coordinator provides strategic and technical guidance for HI's Inclusive Education portfolio in Palestine (40%) while leading the coordination of the ECHO-funded consortium (60%). The position ensures high-quality programme implementation, effective consortium governance and donor compliance, while supporting the positioning and development of Inclusive Education within the Palestine mission. The role combines technical support, consortium coordination, strategic planning and resource mobilisation to strengthen HI's impact and influence in the sector. Your main missions will be : 1) Ensure the optimal management of the consortium with appropriate oversight mechanisms Lead the day-to-day coordination of the ECHO-funded consortium. Act as the primary focal point for consortium partners and ECHO on consortium management matters. Coordinate consortium governance, including Steering Committee meetings, technical working groups and bilateral meetings. Ensure effective communication, collaboration and information sharing among consortium partners. Coordinate the development, implementation and monitoring of consortium workplans and action plans. Monitor compliance with consortium agreements, donor requirements and internal procedures. Identify, anticipate and proactively address implementation bottlenecks, operational risks and partnership challenges. Ensure project implementation remains aligned with the approved logical framework, workplan and allocated budget. Promote effective coordination between operational, technical, MEAL and support functions to ensure timely implementation. 2) Ensure programme quality, MEAL coordinationand donor compliance Lead the preparation, consolidation and submission of donor reports, Modification Requests and other contractual deliverables. Ensure project monitoring, evaluation, accountability and learning (MEAL) systems are implemented in close coordination with project and MEAL teams. Ensure accurate project data management, monitoring and reporting. Monitor project performance against indicators and support evidence-based decision-making. Ensure compliance with donor contractual obligations and HI internal quality standards. Contribute to project reviews, lessons learned and adaptive management processes. 3) Provide Technical support to HI teams and HI partners on Inclusive Education with a focus on emergency settings and protracted crisis contexts Provide overall technical leadership for all Inclusive Education interventions implemented by the consortium.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 6 years of relevant professional experience, including at least 5 years in IE or allied field, and 3 years in humanitarian or emergency settings.</p><p>Minimum 3 years of experience as Project manager or operations manager</p><p>Proven experience in consortium coordination, preferably within ECHO funded projects, and in working with local partners</p><p>Strong technical knowledge of Inclusive Education, education in Emergencies, Disability Inclusion, Child Protection, home based support for parents, inclusive pedagogy and practical strategies for teachers including UDL(universal design for learning), and accessible learning environments</p><p>Demonstrated experience in sector strategy development, representation, resource mobilization proposal development, consortium management and donor coordination</p><p>Demonstrated problem solving, communication, and advocacy skills</p><p>Good interpersonal, communication, coordination and networking skills</p><p>Flexibility and ability to handle multiple tasks simultaneously.</p><p>Strong oral and written communications skills in English.</p><p>Ability to work in a fast-paced environment and meet deadlines under pressure</p><p>Fluency in Arabic language is a strong asset</p><p>Previous experience with HI and/or in in the Middle East is a strong asset, particularly in Palestine</p>
Jordan - Jordan
<br>Contract Duration - 12 Months<br>Working arrangement - Remote work, Advocacy & Communication Section, Amman, Jordan<br>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.<br>At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling.<br>UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.<br>Visit our website to learn more about what we do at UNICEF.<br>TERMS OF REFERENCE<br>To strengthen strategic advocacy and communications support for ongoing advocacy and partnership on regional priorities by developing, coordinating, documenting, and amplifying regional and country-level visibility and advocacy.<br>If you would like to know more about this consultancy, please review the complete Terms of Reference here: TMC0004868 External ToR 2.pdf<br>Minimum Qualification required:<br>Education<br>Bachelors degree in Communications, Knowledge Management, International Development, Partnership Management or related field<br>W ork experience<br>At least 5 years of relevant professional experience in communications, advocacy, knowledge management, partnership management, preferably in the<br>development/humanitarian sector and with a focus on water, sanitation, climate change or related issues.<br>Knowledge/Expertise/Skills<br>Strong experience in developing advocacy and communications strategies and products;<br>Proven track record in knowledge management, partnership coordination and donor reporting;<br>Excellent writing and editing skills for external and internal audiences and donor community;<br>Experience with knowledge management and documentation;<br>Familiarity with UNICEF branding and content strategies will be an added advantage.<br>Language Requirements<br>Fluency in English (written and spoken) is required. Knowledge of Arabic and/or French is an asset.<br>Desirables<br>Experience working with UN agencies.<br>Previous work on water scarcity, WASH, or climate change advocacy.<br>For every Child, you demonstrate...<br>UNICEF s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values<br>UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone , irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.<br>UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities. throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF . Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.<br>UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.<br>Qualified candidates are invited to submit the following documents via the online recruitment portal, TMS (Talent Management System):<br>• An up-to-date TMS profile and curriculum vitae (CV)<br>• Cover letter<br>• A separate financial proposal TMC0004868 Financial proposal.xlsx<br>• Candidates are required to submit a brief technical proposal (max 5 pages) outlining their understanding of the assignment, proposed methodology/approach, and a detailed work plan with timelines.<br>Remarks:<br>UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants bank account information.<br>All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process.<br>Additional information about working for UNICEF can be found here .<br>