Cost Accounting Manager Jobs in Jordan
458 Jobs Found
TetraTech
Jordan - Amman
<p>The HR Manager will support the day-to-day delivery of HR services for MELA, including recruitment, onboarding, personnel files, timesheets, leave administration, consultant invoicing, performance management, and compliance with HR policies. The HR Manager will work closely with project staff, Finance and Operations, and the MSI Home Office and will report to the Senior Finance and Operations Manager. This is a full-time, Amman-based role with a period of performance from September 2026 September 2027.</p><h4>Essential Job Functions:</h4><p>The following duties are considered essential to the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:</p><ul><li>Coordinate the recruitment and onboarding of project employees and consultants, including reference checks, salary verification, and completion of required forms.</li><li>Maintain complete and up-to-date electronic personnel and consultant files in Egnyte.</li><li>Ensure timesheets are accurately completed, approved, and submitted on time.</li><li>Process staff leave requests and maintain an accurate and current leave tracker.</li><li>Monitor employee and consultant agreement periods and coordinate required modifications or extensions with the MSI Home Office.</li><li>Prepare and verify HR information required by Finance for monthly payroll, income tax, social security, medical insurance, and other benefits.</li><li>Coordinate with employer-of-record service providers regarding contracts, payroll, benefits, leave, and other routine HR matters.</li><li>Review short-term consultant invoices and supporting documentation before submission to Finance for payment.</li><li>Coordinate probationary, mid-year, and annual performance appraisals and maintain the related records.</li><li>Support the consistent application of project HR policies and applicable labor laws.</li><li>Assist expatriate staff with visas, work permits, residency, relocation, and settlement in Jordan.</li><li>Respond to routine employee questions and refer sensitive or complex HR matters to the Senior Finance and Operations (SFO) Manager or Home Office.</li><li>Promote a respectful, inclusive, and collaborative work environment.</li><li>Perform other related HR and administrative duties as assigned by the SFO.</li></ul><p>The expected work week is from Sunday to Thursday, 40 hours per week. This position is required to be in the office Sunday Thursday. This arrangement is subject to review and may change at the company s discretion.</p><p>Life at Tetra Tech: The perks of working at Tetra Tech include:</p><ul><li>Comprehensive and market-competitive benefits.</li><li>Merit-based financial rewards.</li><li>Flexibility and company-wide commitment to work/life balance.</li><li>Collaborative team atmosphere that values the contributions of all employees.</li><li>Learning and development opportunities for ongoing professional growth.</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Required Qualifications:</h4><ul><li>Bachelor 's degree in human resources, business administration, or a related field.</li><li>At least five years of relevant HR experience, preferably with an international organization or donor-funded project.</li><li>Knowledge of Jordanian labor law and standard HR practices.</li><li>Experience with recruitment, personnel administration, payroll inputs, leave, and performance management.</li><li>Strong organizational, communication, and interpersonal skills.</li><li>Ability to maintain confidentiality and manage sensitive personnel information.</li><li>Proficiency in Microsoft Office and electronic document-management systems.</li><li>Professional proficiency in Arabic and English.</li></ul><h4>Physical Requirements:</h4><p>Prolonged periods sitting or standing at a desk and using a computer.</p><h4>Work Environment / Environmental Factors:</h4><p>This position has no work or environmental factors outside of a standard office environment.</p>
Jordan - Amman
<p>Complete inventory of uniforms and linens. Conduct monthly inventory of laundry supplies. Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor. Train employees on all laundry procedures, including safety procedures and equipment operation. Verify that laundry requests are completed for each department as needed. Operate and monitor washing, dry cleaning, and drying machinery. Inspect linens and terry for damage. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. . Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p>
Medair
Jordan - Amman
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Médecins Sans Frontières
Jordan - Amman
<p class="MsoNormal" ><b><span >MISSION PHARMACY MANAGER</span></b></p>
<p class="MsoNormal" ><span ></span></p>
<p class="MsoNormal" >Médecins Sans Frontières France is recruiting for its office in Amman a <b>“MISSION PHARMACY MANAGER” </b></p>
<p class="MsoNormal" ><b> </b></p>
<p class="MsoNormal" ><b><u>CONTEXT</u>: </b></p>
<p class="MsoNormal" >Médecins Sans Frontières is a private,non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. Médecins Sans Frontières is seeking a<b> </b><b><span lang="EN-GB">MISSION PHARMACY MANAGER </span></b>in its Office in Amman, Jordan.<b> </b></p>
<p class="MsoNormal" ><b> </b></p>
<p class="MsoNormal" ><b><u>MAIN PURPOSE</u>: </b></p>
<p class="MsoNormal" >Defining, coordinating and monitoring all pharmacy related activities in the Mission, according to <b>MSF</b> standards and values, the Medical Coordinator instructions and with consideration of national and international laws and regulations, in order to ensure the quality and proper organisation of medical supply process, procedures and protocols, the proper management of the medical stock in the projects and, in collaboration with the medical coordinator, the correct use of medicines and medical material. <span> </span><span> </span></p>
<p class="MsoNormal" ><b> </b></p>
<p class="MsoNormal" ><b><u><span lang="EN-GB">ACCOUNTABILITIES</span></u></b><b><span lang="EN-GB">:</span></b><span lang="EN-GB"> </span><b> </b></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Supporting the Head of Mission and Medical Coordinator in representing and defending MSF’s interests before the Ministry of Health and other local authorities or local suppliers for any issue concerning pharmaceutical supply, in order to ensure stock procurement in the projects while complying with the national laws and regulations and following MSF protocols. Ensuring a close follow up of the National Drug Supply particularly in projects where MSF is working in conjunction with MoH. Collaborating in budgeting and preparing drug and other medical material orders together with Medical and Logistic Coordinators.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Supervising the running of the pharmacies across the mission, ensuring the proper implementation of MSF Safety standards, incl. pharmacovigilance follow up and waste management protocols, and to national and international legislation, in order to ensure the quality of the service given to the population and the accurate handling of drugs and products, including its proper disposal, in terms of hygiene and security. In case of integration of medical stock under the supply, this includes close involvement in the medical warehouse as regards procedures, operations and stock management but not direct supervision of same. Supporting the Medical Coordinator regarding the follow-up of EPREP planning and maintenance of medical emergency kits.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Supporting and participating in all drug and medical material supply processes and ensuring its overall efficiency and effectiveness. This involves regular technical visits to project sites to ensure appropriate follow up of activities and management of field pharmacies; collecting and analyzing stock indicators according to physical records and logistic across different projects and together with the Medical Coordinator taking corrective decisions when necessary and providing technical pharmacy support regarding pharmaceutical information, medication use (protocols and rational drug use), management of side effects, adherence issues etc.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Ensuring the collection of data for monitoring and surveillance of optimal quantity & quality of medicine use. Supporting activities at service level for effective drug distribution and control, quality prescription (rational drug use), medicines reconciliation, antibiotic stewardship interventions such as restricted use antibiotic review, follow up of pharmaceutical care plans, patient counseling, good dispensing practices and safe medication practices.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Monitoring the procurement process and taking corrective measures when needed, ensuring regular communication with Medical, Logistics, HR and Finance departments regarding Medical Supply and Pharmacy Management. Supporting the Medical Coordinator in order to ensure local medical purchases are made from approved sources, subject to approval of Section Pharmacist</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Being responsible for the good maintenance of all drugs and equipment in the pharmacies and the appropriate storage and management of supply of narcotic and psychotropic medication with respect to national legislation, permitting traceability for these specific products. </span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Facilitating correct stock management and transport/storage procedures, in order to ensure the availability of stock in all projects and to avoid expiries/overstocks and stock-outs. Ensuring that all inventories of drugs and medical devices exist and are updated. In close collaboration with Logistics Department, supervising storage conditions (e.g. humidity, temperature, light exposure, cleanliness, pest and rodents control, stock security, maintenance of cold chain, etc.), classification, organization and inventory, in order to guarantee the quality of the medicines and other medical material and prevent damage, financial losses generated by expired items, deterioration and robbery. Being responsible for follow-up of loans/donations and management of expired medications according to MSF procedures (and national legislation in case of expired drugs)</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Planning and supervising, in close coordination with the HR department, the associated processes (recruitment, training/induction, evaluation, potential detection, development and communication) of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required. In case of integration of medical stock under the supply, this includes providing support to Supply Log in this capacity to ensure the medical stock and pharmacy management according to recommended guidelines/procedures </span></p>
<p class="MsoListBullet" ><span ><span>•<span > </span></span></span><span >Participating in reporting according to MSF guidelines (SitReps, medical statistical reports, etc.) and reporting on drug consumption and medical devices dispensed according to protocols, informing on unusual patterns. </span><span ></span></p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" ><b><u><span lang="EN-GB">REQUIREMENTS</span></u></b><b><span lang="EN-GB">:</span> </b></p>
<p class="MsoNormal" > </p>
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<p class="MsoNormal" ><b><span lang="EN-GB">Education</span></b><span lang="EN-GB"></span></p>
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<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span>Essential: pharmacy degree (or equivalent 4-5 years diploma according to the country of origin of the pharmacist)<span> </span></span></p>
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<p class="MsoNormal" ><b><span lang="EN-GB">Experience</span></b><span lang="EN-GB"></span></p>
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<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span>Essential demonstrated two years’ experience in (hospital) pharmacy management, previous experience with MSF or other NGO’s in developing countries is desirable</span></p>
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<p class="MsoNormal" ><b><span lang="EN-GB">Languages</span></b><span lang="EN-GB"></span></p>
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<p class="MsoListParagraph" ><span ><span>•<span > </span></span></span><span >Arabic & English essential. </span></p>
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<p class="MsoNormal" ><b><span lang="EN-GB">Knowledge</span></b><span lang="EN-GB"></span></p>
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<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Essential computer literacy (word, excel, internet)</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span>Desirable knowledge of “Isy stock”</span></p>
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<p class="MsoNormal" ><b><span lang="EN-GB">Competencies</span></b></p>
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<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">People Management and Development <b>L2</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Commitment to MSF Principles <b>L2</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Behavioural Flexibility <b>L3</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Results and Quality Orientation <b>L3</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Teamwork and Cooperation <b>L3</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"> </span></p>
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<p class="MsoNormal" > </p>
<p class="MsoNormal" ><b>WORK LOCATION: </b>Amman - Jordan<b> </b> or Jerusalem depending on selected candidate </p>
<p class="MsoNormal" ><b>CONTRACT: </b>6 Months Fixed-term contract renewable – Full-time </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" >Interested applicants should submit their application in <b>English</b>, containing a <b>Curriculum Vitae (CV)</b>, </p>
<p class="MsoNormal" >no later than <b>Thursday 3 Septemebr 2026</b>, on the <b>Akhtaboot website</b> </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" ><b><i>MSF promotes the inclusion of women and people with disabilities</i></b></p>
<p class="MsoNormal" ><i>Only shortlisted candidates will be contacted via email</i></p>
<p class="MsoNormal" ><b> </b> </p>
<p class="MsoNormal" ><b><u>Notice:</u></b> No monetary transactions, no demands for favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the hiring of a candidate who has benefited from such acts. All such illicit demands may be pursued through the judicial system. </p>
Jordan - Amman
<p>The Senior Account Manager is accountable for managing a portfolio of accounts and promoting the company and its respective products/services through well-defined account management strategies and sound partnerships with existing/potential customers. S/He works towards optimizing sales volumes and champions marketing programs and activities in line with the Territory Sales Manager.</p><p><strong>Main Duties and Responsibilities</strong></p><p><strong>Technical and Operations</strong></p><ul><li>Prepare and implement the account strategies and roadmap of the assigned portfolio in coordination and alignment with the management team</li><li>Develop and deliver accurate sales forecasts and targets in line with business objectives</li><li>Lead the vendors relations in alignment with the company s management and strategy</li><li>Develop and maintain relationships with new and existing channels/clients to expand sales and establish new opportunities</li><li>Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities</li><li>Specify market requirements for current and future products by conducting market research supported by on-going visits to existing and potential customers</li><li>Oversee the entire sales cycle from quotation to collection</li><li>Assess credit and/or payment performance, review outstanding settlements and audit resolutions accordingly</li><li>Ensure a proper storage, tracking and control of inventory through an accurate stock management system</li><li>Generate sales for the entire portfolio of accounts in terms of long-term revenue and profitability</li><li>Secure the highest level of engagement and support to Channel partners and respond to issues and/or queries in order to efficiently meet customers needs</li><li>Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary</li><li>Evaluate current business processes, identify opportunities for improvement and implement procedures maximizing efficiency and standardization</li><li>Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization</li><li><strong>Talent Development</strong></li><li>Lead and coach the team cultivating empowerment and ownership</li><li>Develop capabilities and secure a solid succession plan</li><li>Conduct regular performance reviews, identify training needs and oversee development plans.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Position Requirements</strong></p><p>Education Bachelor s degree in Sales and Marketing or any other related field.</p><p>Experience At least 7 years of relevant experience.</p>
Jordan - Amman
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<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Complete inventory of uniforms and linens. Conduct monthly inventory of laundry supplies. Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor. Train employees on all laundry procedures, including safety procedures and equipment operation. Verify that laundry requests are completed for each department as needed. Operate and monitor washing, dry cleaning, and drying machinery. Inspect linens and terry for damage.</p>
<p> </p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. . Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
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Jordan - Amman
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.</p>
<p> </p>
<p>Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p>
<p> </p>
<p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p> </p>
<p>REQUIRED QUALIFICATIONS</p>
<p>License or Certification: CPR Certification</p>
<p>First Aid Certification</p>
<p>Recreation and Fitness Equipment</p>
<p>Any certification or training required by local and state agencies.</p>
<p> </p>
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Client of Kalamntina
Jordan - Amman
<p>Develop and execute B2B sales strategies to achieve revenue targets. Identify and acquire new corporate clients and business opportunities. Build and maintain strong relationships with companies, HR departments, schools, hotels, travel agencies, and event agencies. Conduct client meetings, presentations, negotiations, and prepare customized commercial proposals. Convert leads into confirmed bookings and develop long-term corporate accounts. Identify upselling, cross-selling, partnership, and corporate event opportunities. Manage the sales pipeline, CRM, sales activities, and client follow-ups. Monitor sales performance, market trends, competitors, and prepare regular sales reports.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in B2B Sales, Business Development, Corporate Sales, or Account Management. Proven track record of achieving sales targets and generating new business. Excellent communication, presentation, negotiation, and relationship-building skills. Strong commercial mindset and ability to identify business opportunities. Experience in Entertainment, Hospitality, Events, Leisure, Tourism, or F&B is preferred. Strong understanding of the corporate market and experience dealing with decision-makers. Good knowledge of CRM systems, sales reporting, and digital marketing. Ability to work independently, take initiative, and deliver measurable results.</p>
Jordan - Amman
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Supports the Director of Recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Supporting Recreation Operations</strong> </p>
<p> Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Monitors quality, standards and meets the expectations of the customers on a daily basis.</p>
<p> Demonstrates knowledge of job-relevant issues, products, systems, and processes.</p>
<p> Schedules events, programs, and activities, as well as the work of others.</p>
<p> Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Supports the management of outside vendors including water sports and scuba.</p>
<p> Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.</p>
<p> Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).</p>
<p> Manages group activities including sand painting, bon fires, and team building events.</p>
<p> Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.</p>
<p> </p>
<p> <strong>Providing and Ensuring Exceptional Customer Service</strong> </p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.</p>
<p> </p>
<p> <strong>Conducting Human Resources Activities</strong> </p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Participates in the performance appraisal system process, giving feedback when needed.</p>
<p> Coordinates training activities for employees in department.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.</p>
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Jordan - Amman
<p><br></p><p>The Service Operations Manager is responsible for leading and managing the operational support and service delivery of mission-critical airport and aviation technology solutions. The role ensures high availability, reliability, performance, and continuous improvement of operational services while leading multidisciplinary teams across application support, cloud operations, infrastructure, and service management functions.</p><h2>WHAT YOU WILL DO:</h2><h3>Service Operations Leadership</h3><ul><li>Lead and develop a high-performing Service Operations team.</li><li>Provide leadership, coaching, mentoring, and performance management to operational and technical teams.</li><li>Define operational strategies and support models that ensure service stability, scalability, and resilience.</li><li>Foster a culture of accountability, collaboration, customer focus, and continuous improvement.</li></ul><h3>Service Delivery & Operations</h3><ul><li>Ensure delivery of operational services in accordance with agreed SLAs, OLAs, and customer expectations.</li><li>Manage end-to-end Incident, Problem, Change, and Major Incident processes.</li><li>Lead root cause investigations and drive corrective and preventive actions.</li><li>Oversee service transitions and operational readiness activities for new products, services, and customer deployments.</li><li>Monitor operational health, service performance, availability, and capacity metrics.</li></ul><h3>Cloud & Technical Operations</h3><ul><li>Manage operational support for cloud-based solutions with a strong focus on Microsoft Azure.</li><li>Ensure effective administration and support of:<ul><li>Azure Infrastructure</li><li>Cloud networking</li><li>Application platforms</li><li>Databases</li><li>APIs and integrations</li><li>Monitoring and observability solutions</li></ul></li><li>Drive automation and operational efficiency through scripting and tooling.</li><li>Support modernization initiatives and cloud transformation projects.</li></ul><h3>Application & Platform Support</h3><ul><li>Lead Application Support teams responsible for critical customer-facing systems.</li><li>Ensure timely resolution of production incidents and service requests.</li><li>Collaborate with Development, Engineering, Architecture, and Product teams.</li><li>Manage application deployments, upgrades, and release activities.</li></ul><h3>Operational Excellence & Reliability</h3><ul><li>Implement Site Reliability Engineering (SRE) principles and best practices.</li><li>Drive observability improvements through monitoring, logging, and alerting frameworks.</li><li>Establish service health dashboards, KPIs, SLOs, and SLIs.</li><li>Reduce operational debt through automation, process optimization, and continuous improvement initiatives.</li></ul><h3>Stakeholder & Customer Management</h3><ul><li>Build strong relationships with customers, internal stakeholders, engineering teams, and operational partners.</li><li>Lead operational reviews and customer service discussions.</li><li>Communicate operational risks, service performance, and improvement plans to leadership and customers.</li><li>Act as an escalation point during critical incidents and customer-impacting events.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>WHO YOU ARE:</h2><ul><li>Bachelor's Degree in Computer Science, Engineering, Information Technology, Telecommunications, or equivalent.</li><li>10+ years of experience in IT Operations, Service Management, Application Support, or Technical Operations environments.</li><li>8+ years supporting enterprise or mission-critical systems.</li><li>2-4 years of people management experience leading technical teams.</li><li>Experience managing multidisciplinary teams across:<ul><li>Application Support</li><li>Cloud Operations</li><li>Infrastructure Support</li><li>Service Management</li></ul></li><li>Strong experience managing operational support in 24x7 environments.</li><li>Experience driving operational transformation and continuous improvement initiatives.</li></ul><h3>Technical Skills</h3><ul><li>Microsoft Azure Cloud administration and operations.</li><li>Application Support and Production Support environments.</li><li>Database technologies and administration concepts (SQL/Oracle/PostgreSQL).</li><li>APIs, integrations, and enterprise application architectures.</li><li>Working knowledge of Java and/or C#.</li><li>Monitoring and observability tools such as Application Insights, Dynatrace, Grafana, or Prometheus.</li><li>Understanding of SRE principles, automation, reliability engineering, and operational metrics (SLIs/SLOs).</li></ul><h3>NICE-TO-HAVE:</h3><ul><li>Experience within Aviation, Airports, Air Transport Industry (ATI), or mission-critical operational environments.</li><li>Experience supporting operational airport systems.</li><li>Experience working with geographically distributed teams.</li><li>ITIL processes: Incident, Problem, Change, Request, and Knowledge Management</li></ul>
Client of Kalamntina
Jordan - Amman
<p>Own and drive product growth initiatives, with a focus on user activation, engagement, retention, and conversion.<br>Identify opportunities to help users reach the product s value quickly and encourage them to return and continue using the product.<br>Develop and execute go-to-market plans for new products, features, campaigns, and growth initiatives.<br>Manage go-to-market activities from planning and launch through performance monitoring and optimization.<br>Analyze product performance using funnels, cohorts, retention curves, dashboards, and A/B testing results.<br>Use data and performance insights to identify growth opportunities and recommend improvements.<br>Make objective, results-driven decisions and recommend discontinuing products, features, campaigns, or channels when performance data does not support continued investment.<br>Use AI tools to support rapid prototyping, content development, idea validation, testing, and product execution.<br>Develop and test product concepts and working solutions efficiently without depending on a full team.<br>Collaborate with Marketing, Product, Technology, Design, and other relevant teams to deliver growth initiatives.<br>Support and optimize free-to-paid conversion, subscriptions, trials, paywalls, and other monetization initiatives.<br>Monitor customer behavior, market trends, and product performance to identify opportunities for improvement.<br>Prepare clear, concise, and data-driven reports and recommendations for management.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Marketing, Business Administration, Product Management, or a related field.<br>2 – 4 years of experience in Product Management, Product Ownership, or a related role, with a strong marketing background.<br>Experience working with B2C consumer products, including both free and paid product offerings.<br>Proven experience in improving user activation, engagement, and retention.<br>Experience executing go-to-market plans from planning through launch and performance evaluation.<br>Hands-on experience using AI tools for prototyping, drafting, testing, and validating product ideas.<br>Strong ability to interpret product and growth data, including funnels, cohorts, retention curves, dashboards, and A/B testing results.<br>Experience making data-driven decisions and evaluating the performance of products, features, campaigns, and growth channels.<br>Experience with free-to-paid conversion, subscriptions, trials, and paywalls is preferred.<br>Experience in the Saudi Arabian, UAE, or Egyptian markets is preferred.<br>Experience with mobile applications, mobile web products, and Arabic user interfaces is preferred.<br>Native Arabic speaker with a good command of English.<br>Strong analytical, problem-solving, communication, and decision-making skills.<br>Excellent writing skills with the ability to prepare clear and concise updates for management.<br>Ability to work independently, take ownership, and manage multiple priorities in a fast-paced environment.</p>
Ernst & Young AE
Jordan - Amman
<p><br></p><p>EY Forensic & Integrity Services practice helps organizations protect and restore enterprise and financial reputation. Our professionals assist companies and their legal counsel to investigate facts, resolve disputes and manage regulatory challenges. We put integrity at the heart of compliance programs to help better manage ethical and reputational risks. We understand how organizations navigate complex environments; how pressures, attitudes and culture influence employee actions; and how to leverage data analytics to improve compliance and investigation outcomes. We are committed to making integrity the cornerstone of a better working world. Our team is multi-disciplinary which includes amongst others, certified accountants, forensic accountants and technologists, certified fraud examiners, data scientists, data analytics professionals, anti-corruption professionals, certified expert witnesses, compliance professionals, money laundering and sanctions investigators, etc.</p><p>Join our team and be part of the team that helps clients achieve their Integrity agenda. You will also be introduced to career challenges that will take you into exciting new professional territory through diverse experiences, world-class learning and individually tailored counselling. We are looking for a Manager from Investigation and Compliance to be part of our globally connected and culturally aligned Forensic & Integrity team in the MENA region.</p><p>Key Responsibilities</p><ul><li>Corporate compliance and Ethics, forensic accounting, financial and economic damages analyses, in a rapidly growing team with multidisciplinary skill sets.</li><li>Work and lead on challenging projects related to white collar crimes, fraud investigations.</li><li>Display understanding of client needs, priorities and anticipate related challenges.</li><li>Identify and resolve issues on your engagements demonstrating a broad technical and people skillset.</li><li>Prepare work plans and review electronic data, accounting, financial and non-financial records. An ability to see the wood from the trees .</li><li>Ensure high quality working papers and analysis by team members.</li><li>Prepare client deliverables including forensic and investigation reports. Present findings to clients.</li><li>Liaise with senior client personnel, in-house counsel, external legal teams, witnesses and regulators.</li><li>Coach team members, contribute to the knowledge sharing culture of the team and hold difficult conversations.</li><li>Effectively balance your personal commitments with your professional needs.</li><li>Engage and participate in Sales and Marketing efforts including building the profile of the practice and firm in internal as well as external events.</li><li>Keep abreast on regulatory/ business/economic developments and their impact on the solutions of EY Forensics.</li><li>Meet mandatory compliance, learning and other professional requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>Minimum Requirements</b></p><ul><li>Bachelor s degree in accounting or equivalent, degree in Forensic studies would be a plus.</li><li>7-10 years of relevant experience in the Forensics field (Compliance, Anti-Bribery & Corruption, and Fraud), risk management and compliance experience in large professional services firms.</li><li>The position is open for Arabic speakers only.</li><li>Industry-related certification (e.g., Certified Fraud Examiner and/or Certified Public Accountant (CPA)).</li><li>Ability to travel up to 80% of the time within the MENA region.</li></ul><p>Additional Requirements</p><ul><li>Strong analytical and problem-solving skills. Sceptical yet practical mindset to assess situations and reach conclusions objectively. Natural curiosity and ability to ask better questions.</li><li>Self-awareness, respect for differences in individual style and background of your team members.</li><li>Teaming and displaying strong interpersonal skills. Someone who is eager to learn, contribute and collaborate to support the achievement of a shared vision.</li><li>Strong time and organization skills, ability to adapt quickly to changing environments, determination and tenacity to see the matter you are working on to its conclusion.</li><li>Proactiveness in sharing new ideas to support achievement of shared vision.</li><li>Strong communication skills and command over spoken and written English.</li><li>Leadership experience and proven track record in a challenging environment.</li></ul>
Client of Jordan Impact
Jordan - Amman
<p>Operational Administration Manager Open Confidential - A leading Retail Company in Jordan Jordan Retail, Our Client, A leading Retail Company in Jordan, is looking for Operational Administration Manager to be based in Amman Jordan and reports to CEO This is a broad, strategic administration leadership role rather than a traditional office administration position. It combines Facilities Management, Security, HSE, ISO Compliance, Fleet Management, Procurement, Government Relations, and Operational Administration under one department, making it well suited to an experienced operations or administration leader. Interested candidates who meet the criteria can apply by forwarding their CVs directly to the below email address and put in the subject (Administration Manager Retail - Jordan) EMAIL_ADDRESS-impact.jo Key Responsibilities</p><ul><li>Security Management</li><li>Oversee all company security operations.</li><li>Manage security personnel.</li><li>Supervise CCTV and control room operations.</li><li>Implement access control procedures.</li><li>Manage incident reporting and investigations.</li><li>Prevent losses and protect company assets.</li><li>Health, Safety & Environment (HSE)</li><li>Lead the HSE function across the organization.</li><li>Ensure compliance with occupational safety regulations.</li><li>Coordinate with Civil Defence and environmental authorities.</li><li>Develop emergency response procedures.</li><li>ISO Management Systems</li><li>Lead implementation and maintenance of applicable ISO standards.</li><li>Maintain documentation.</li><li>Conduct internal audits.</li><li>Follow up corrective actions.</li><li>Coordinate external certification audits.</li><li>Drive continuous improvement.</li><li>Transportation Management</li><li>Manage outsourced employee transportation providers.</li><li>Monitor routes, schedules, safety, costs, and service quality.</li><li>Evaluate contractor performance.</li><li>Fleet Management</li><li>Supervise company drivers.</li><li>Manage company vehicles.</li><li>Monitor:</li><li>Fuel consumption</li><li>Preventive maintenance</li><li>Licensing</li><li>Insurance</li><li>Traffic violations</li><li>Accident reporting</li><li>Driver attendance and assignments.</li><li>Facility & Cleaning Services</li><li>Manage outsourced cleaning contractors.</li><li>Ensure cleanliness across:</li><li>Stores</li><li>Offices</li><li>Warehouses</li><li>Other company facilities</li><li>Monitor staffing levels and service quality.</li><li>Administrative Procurement</li><li>Manage purchasing and distribution of:</li><li>Office supplies</li><li>Stationery</li><li>Furniture</li><li>Uniforms</li><li>Safety equipment</li><li>Other administrative materials</li><li>Ensure compliance with procurement procedures and budgets.</li><li>Government Relations</li><li>Maintain relationships with:</li><li>Government departments</li><li>Municipalities</li><li>Civil Defence</li><li>Police</li><li>Security authorities</li><li>Coordinate permits, inspections, licences, and official correspondence.</li><li>Administration Leadership</li><li>Manage administration budgets.</li><li>Supervise vendors and contracts.</li><li>Lead administration staff.</li><li>Prepare management reports.</li><li>Drive cost-control initiatives.</li><li>Perform additional assignments requested by senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Core Competencies</p><ul><li>Extensive administration management experience, ideally in retail or multi-site operations.</li><li>Strong leadership and people management skills.</li><li>Expertise in corporate security and asset protection.</li><li>Solid HSE management knowledge.</li><li>Practical experience with ISO management systems and audits.</li><li>Experience managing outsourced service providers.</li><li>Fleet and transportation management experience.</li><li>Vendor and contract management capabilities.</li><li>Government liaison and regulatory compliance experience.</li><li>Budget management and cost optimization skills.</li><li>Excellent planning, organization, negotiation, and problem-solving abilities.</li></ul><p>Ideal Candidate Profile</p><p>The strongest candidate would likely have:</p><ul><li>8 12+ years of progressive administration or facilities management experience.</li><li>Experience managing multiple locations (stores, warehouses, or branches).</li><li>Proven leadership of multidisciplinary teams (security, transport, facilities, HSE, administration).</li><li>Experience working with external contractors and government authorities.</li><li>A track record of improving operational efficiency while maintaining compliance and controlling costs.</li></ul>
Jordan - Amman
<p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. The Role: The Arts Manager will implement activities in country delivered through one or both of the Arts global programmes: Arts in Action and Creative Growth. They may work with a small team in country and manage sector partner and stakeholder relationships. They will also build relationships and work closely with their peers in other countries and across the global arts network, often collaborating on global programmes Main Accountabilities but not limited to the following: Sector/subject expertise * Uses their own knowledge of the country s arts and creative industries, intelligence and insight from other sector partners, to support the implementation of global arts programmes that meet the specific needs of the country while also providing value to UK arts and creative industry organisations. * Through ongoing relationships with Global arts colleagues, builds and maintains good understanding of UK arts and creative industry sector priorities. * Identifies opportunities for the UK Arts sector to work in and collaborate with peers in country Leadership & management * Provides specialist input and design to help ensure activities under the Arts global programmes are relevant to the Arts and creative industry sectors in country. * Actively collaborates with colleagues in Arts global teams on programmes. * Manages Arts activities day-to-day ensuring global standards on programme and contract management are achieved. * Actively works to mainstream EDI and become anti-racist in our cultures and practices within our organisation and in our programmes. Strategy and/or planning * Contributes to planning process for country arts portfolio within region * Develops and nurtures internal relationships to ensure strategic objectives are aligned, understood and achieved * Considers the role of digital products, services and channels in optimising the impact and sustainability of the portfolio, working with regional marketing and digital colleagues. Relationship & Stakeholders * Maintains partner relationships relevant to the Arts, and wider cultural sectors, to maintain a strong understanding of relevant themes and issues in the arts and creative industries. * Builds and maintains a broad, diverse and dynamic network of key creative and cultural sector representatives in country. Brand and market positioning * Promotes the diversity of the UK arts and creative industries sector in country * Ensures British Council s value proposition and support to the UK arts sector in country is clear and communicated and that our reputation for quality and as a valued not-for-profit partner remains high and contributes to our mission. * Contributes to the development of internal and external communications materials to highlight impactful stories from the country Arts portfolio Programme management * Manages finances of small projects and activities in the Arts portfolio and will flag up issues promptly * Manages issues with internal and external partners and stakeholders and escalates them when necessary * Holds delivery partners, team members and consultants to account for agreed deliverables Role specific knowledge and experience: Essential: * Good knowledge and understanding of current trends and practices in at least one sector of the arts and creative industries in the country * Experience of working on national arts/ creative industry projects +Language Requirements: The British Council systems and global processes operate in English. Written and verbal proficiency in English is required. Desirable: * Understanding and appreciation of current arts trends and practices in the UK * Experience of working on international arts projects Closing Date: Applications will close on 12 August 2026 at 21:59 UK Time You must have the legal right to work in Jordan at the time of application. Important Information: * Business unit: Cultural Engagement * Pay Band: 6 * Gross salary: JOD 1 002 * Country/Location: Amman, Jordan * Contract Type: Two (2) Years Fixed Term Requirements: Please note that candidates must have the pre-existing, legal right to work in Jordan. Mobility / relocation / visa sponsoring support will not be provided. British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview. A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email EMAIL_ADDRESS</p><p><strong>Desired Candidate Profile</strong></p><p>Role specific knowledge and experience: Essential: * Good knowledge and understanding of current trends and practices in at least one sector of the arts and creative industries in the country * Experience of working on national arts/ creative industry projects +Language Requirements: The British Council systems and global processes operate in English. Written and verbal proficiency in English is required. Desirable: * Understanding and appreciation of current arts trends and practices in the UK * Experience of working on international arts projects</p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are looking for an experienced IT Demand Manager to oversee the end-to-end demand management process, ensuring business needs are effectively captured, prioritized, and aligned with organizational strategy and IT capabilities.<br> The ideal candidate will serve as the key link between business stakeholders and IT, driving informed decision-making and enabling successful project delivery.<br> Key Responsibilities Manage the IT demand intake process, ensuring requests are captured, evaluated, and processed efficiently.<br> Partner with business stakeholders to gather, analyze, and document business requirements for IT initiatives and services.<br> Develop, maintain, and communicate the IT demand pipeline, roadmap, and backlog.<br> Facilitate demand prioritization sessions with business and IT leaders to align initiatives with strategic objectives, available capacity, and business value.<br> Collaborate with architecture, infrastructure, application, and delivery teams to assess solution feasibility, effort estimates, resource requirements, and implementation timelines.<br> Monitor and manage the demand backlog, ensuring requests progress through governance and approval processes in a timely manner.<br> Prepare dashboards, reports, and performance metrics to provide visibility into demand status, priorities, and portfolio health.<br> Ensure all demand requests comply with enterprise architecture principles, IT governance policies, and organizational standards.<br> Support investment planning and portfolio decision-making through business case analysis and value assessments.<br> Identify and implement continuous improvements to demand management processes, tools, and governance.<br> Work closely with the PMO, project managers, and delivery teams to ensure a smooth transition from approved demand to project initiation and execution.<br> Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.<br> Proven experience in IT Demand Management, IT Portfolio Management, Business Analysis, or a similar role.<br> Strong understanding of IT governance, project portfolio management, and demand management best practices.<br> Experience facilitating stakeholder workshops and prioritization sessions.<br> Excellent analytical, communication, and stakeholder management skills.<br> Familiarity with Agile, Waterfall, or hybrid delivery methodologies.<br> Experience with demand management, PPM, or ITSM platforms is an advantage.<br></span> </div>
Jordan - Amman
<p>We are growing our engineering team and are looking for a technically strong Engineering Manager to lead one of our delivery teams. This is a delivery-focused leadership role: your job is to turn a cross-functional roadmap into shipped, high-quality software on a predictable cadence, while providing the technical insight and guidance needed to keep delivery pragmatic, reliable, and well-executed. The team has two clear areas of ownership. First, the Hotels domain, the guest-facing and hotel-operations features that serve our enterprise hotel customers, from in-room and on-property ordering through to stay-management and guest-services capabilities. Second, third-party integrations such as POS's (Point of Sale), PMS (Property Management System), payment gateways, and loyalty connections that the Hotels business depends on, where you own the technical relationship end-to-end. You own the throughput, quality, and getting integration-heavy work delivered efficiently. This role reports to the Engineering Director.</p><p>Your mission</p><p>You own the delivery health of your squad end-to-end. You take a mixed backlog of integration, platform, and product work and ship it predictably, at high quality, with the dependencies managed and the risks surfaced early.</p><p>Key responsibilities</p><ul><li>Manage a team of full stack engineers, actively drive their growth, performance, and engagement. Mobile engineers are a possibility as well.</li><li>Turn quarterly roadmaps into a realistic delivery plan, track progress, and report status with metrics against company goals.</li><li>Run tight agile processes and continuously improve them based on delivery metrics.</li><li>Manage dependencies across different domains, with external integration partners, escalating and resolving blockers early (e.g. with POS systems etc.).</li><li>Review RFCs and technical proposals, providing feedback on design, scalability, security, and integration risk, and helping the team converge on sound decisions before things enter a delivery commitment.</li><li>Lead technical discussions with third-party integration partners, translating between partner APIs and constraints and wi-Q's architecture, and owning the technical feasibility view in those conversations.</li><li>Improve engineering process and delivery metrics (for example cycle time, deployment frequency, change-failure rate, and defect escape rate), and use them to drive decisions.</li><li>Uphold security and compliance obligations relevant to the team's work (e.g. PCI DSS etc.), embedding them into how the squad builds rather than treating them as an afterthought.</li><li>Draft and track team OKRs and engineering KPIs (e.g. DORA); when the team is off track, show what is being done about it.</li><li>Coordinate across Product, Customer Success, DevOps, and the Foodics counterparts to deliver shared goals.</li></ul><p>What success looks like (first 6-12 months)</p><ul><li>The team has a predictable delivery cadence, with sprint and quarterly commitments met at a consistent and improving hit rate.</li><li>Cross-team and third-party dependencies are visible and managed early, so the squad is rarely blocked and rarely blocks others.</li><li>Release quality is measurably higher: fewer escaped defects and a faster, safer path from merge to production.</li><li>Delivery from the team contributes directly to improving TTV for new customer go-lives and to protecting NRR through platform stability.</li><li>The team is fully staffed, ramped, and retained, with a clear working model and a healthy engagement signal.</li><li>Product, Commercial, and Customer Success stakeholders trust the team's estimates, status, and risk flags.</li></ul><p>Your skills</p><ul><li>Demonstrated experience managing a team of software engineers, with a track record of delivering on commitments predictably.</li><li>Strong command of agile and lean delivery practices (sprints, kanban, estimation, refinement) and the maturity to adapt process to context rather than apply it dogmatically.</li><li>Proven ability to manage dependencies and coordinate delivery across multiple teams and external partners.</li><li>Technically strong: able to review RFCs and technical proposals critically, reason about architecture, scalability, and integration risk, scope engineering spikes, and hold your own in technical discussions with engineers and third-party partners.</li><li>Fluency with delivery and quality metrics, and the discipline to lead with data over anecdote.</li><li>Excellent written and verbal communication in English; able to lead with the conclusion, be concise, and be specific about blockers and decisions needed.</li><li>Ability to translate technical concepts into easily digestible language for non-technical business stakeholders.</li><li>Experience operating in multi-market or multi-region environments, ideally with distributed and remote teams.</li><li>Comfortable in a fast-moving scale-up where priorities shift and ambiguity is normal.</li></ul><p>Nice-to-haves</p><ul><li>Experience in B2B SaaS with high-volume B2C traffic patterns.</li><li>Background in hospitality-tech, food and beverage, payments, or last-mile delivery.</li><li>Working knowledge of our stack: Google Cloud Platform (GCP), Kubernetes, GitHub, PHP/Symfony, NodeJS, Typescript, and a mobile stack (Capacitor, Ionic, or React Native).</li><li>Familiarity with integrating third-party systems (POS, PMS, payment gateways, delivery aggregators) and the reliability challenges they bring.</li><li>Experience hiring and scaling engineering teams in the MENA region.</li><li>BSc or MSc degree (or equivalent experience).</li></ul><p>What we offer</p><ul><li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.</li><li>Encouragement to grow into a Feature Development Lead.</li><li>A competitive salary.</li><li>Ample time to learn new concepts - including paid development and business-related conferences.</li><li>Fully remote working, no commuting expenses.</li><li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.</li><li>25 days holiday (plus bank holidays), with an additional day per year of service.</li><li>Regular all-company socials and quarterly team socials.</li><li>A team that genuinely likes learning and shipping together.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Demonstrated experience managing a team of software engineers, with a track record of delivering on commitments predictably.</li><li>Strong command of agile and lean delivery practices (sprints, kanban, estimation, refinement) and the maturity to adapt process to context rather than apply it dogmatically.</li><li>Proven ability to manage dependencies and coordinate delivery across multiple teams and external partners.</li><li>Technically strong: able to review RFCs and technical proposals critically, reason about architecture, scalability, and integration risk, scope engineering spikes, and hold your own in technical discussions with engineers and third-party partners.</li><li>Fluency with delivery and quality metrics, and the discipline to lead with data over anecdote.</li><li>Excellent written and verbal communication in English; able to lead with the conclusion, be concise, and be specific about blockers and decisions needed.</li><li>Ability to translate technical concepts into easily digestible language for non-technical business stakeholders.</li><li>Experience operating in multi-market or multi-region environments, ideally with distributed and remote teams.</li><li>Comfortable in a fast-moving scale-up where priorities shift and ambiguity is normal.</li><li>Experience in B2B SaaS with high-volume B2C traffic patterns.</li><li>Background in hospitality-tech, food and beverage, payments, or last-mile delivery.</li><li>Working knowledge of our stack: Google Cloud Platform (GCP), Kubernetes, GitHub, PHP/Symfony, NodeJS, Typescript, and a mobile stack (Capacitor, Ionic, or React Native).</li><li>Familiarity with integrating third-party systems (POS, PMS, payment gateways, delivery aggregators) and the reliability challenges they bring.</li><li>Experience hiring and scaling engineering teams in the MENA region.</li><li>BSc or MSc degree (or equivalent experience).</li></ul>
Jordan - Aqaba
<p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><div>Education: High school diploma or G.E.D. equivalent.</div><div>Related Work Experience: At least 2 years of related work experience.</div><div>Supervisory Experience: At least 1 year of supervisory experience.</div><div>License or Certification: None</div>
Jordan - Amman
<h2 class="h5">Job description</h2>
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<p><i><strong>A little taste of your day-to-day</strong></i></p><br><p><i><strong>Every day is different at IHG, but you’ll mostly be:</strong></i></p><br><p>• Leading the planning, coordination and successful delivery of meetings, conferences and events from enquiry through to completion.</p><br><p>• Building and maintaining strong relationships with clients to understand their needs and deliver exceptional event experiences.</p><br><p>• Managing event enquiries, preparing tailored proposals and contracts, and maximising sales opportunities to drive revenue.</p><br><p>• Overseeing the accuracy of all event bookings, function sheets and operational details within the Sales & Catering system.</p><br><p>• Monitoring event performance, preparing reports and analysing results to identify opportunities for continuous improvement.</p><br><p>• Conducting pre-event meetings, communicating client requirements to operational teams, and ensuring all event specifications are delivered.</p><br><p><i><strong>What we need from you</strong></i></p><br><p>•Fluent in spoken and written English; additional language skills are an advantage.</p><br><p>• Previous experience in conference and events management, hotel sales, or a similar leadership role within the hospitality industry.</p><br><p>• Proven ability to manage meetings, conferences and events from planning through to successful execution.</p><br><p>• Excellent communication, negotiation and presentation skills.</p><br><p>• Strong organisational skills with exceptional attention to detail.</p><br><p>• Flexibility to work evenings, weekends and public holidays as business requires</p><br><br> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><i><strong>A little taste of your day-to-day</strong></i></p><br><p><i><strong>Every day is different at IHG, but you’ll mostly be:</strong></i></p><br><p>• Leading the planning, coordination and successful delivery of meetings, conferences and events from enquiry through to completion.</p><br><p>• Building and maintaining strong relationships with clients to understand their needs and deliver exceptional event experiences.</p><br><p>• Managing event enquiries, preparing tailored proposals and contracts, and maximising sales opportunities to drive revenue.</p><br><p>• Overseeing the accuracy of all event bookings, function sheets and operational details within the Sales & Catering system.</p><br><p>• Monitoring event performance, preparing reports and analysing results to identify opportunities for continuous improvement.</p><br><p>• Conducting pre-event meetings, communicating client requirements to operational teams, and ensuring all event specifications are delivered.</p><br><p><i><strong>What we need from you</strong></i></p><br><p>•Fluent in spoken and written English; additional language skills are an advantage.</p><br><p>• Previous experience in conference and events management, hotel sales, or a similar leadership role within the hospitality industry.</p><br><p>• Proven ability to manage meetings, conferences and events from planning through to successful execution.</p><br><p>• Excellent communication, negotiation and presentation skills.</p><br><p>• Strong organisational skills with exceptional attention to detail.</p><br><p>• Flexibility to work evenings, weekends and public holidays as business requires</p><br><br> </div>
Delivery Hero SE
Jordan - Amman
<h2 class="h5">Job description</h2>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>ROLE SUMMARY</strong></p><br><p><strong>We are looking for an Online Account Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.</strong></p><br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><ul><li><p><strong>Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability, and market share.</strong></p><br></li><li><p><strong>Maintain continuous business relationships with vendors via regular phone calls and mails.</strong></p><br></li><li><p><strong>Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between vendors and companies.</strong></p><br></li><li><p><strong>Make sure that the item lists of the vendors are up to date at all times.</strong></p><br></li><li><p><strong>Optimize the vendor content (MOA, delivery time, prep time, etc).</strong></p><br></li><li><p><strong>Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</strong></p><br></li><li><p><strong>Advertisement sales: Acquiring and maintaining pictures from brand items,, branding Talabat stickers at vendors,, banners and newsletter.</strong></p><br></li><li><p><strong>Generate vendor coupons, promotions, and vouchers from existing vendors.</strong></p><br></li><li><p><strong>Convince vendors for brand promotion of Talabat pictures.</strong></p><br></li><li><p><strong>Transmission method optimization: Convincing vendors to use Pelican and properly use Check-in required features, replacement features</strong></p><br></li><li><p><strong>Convince vendors to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</strong></p><br></li><li><p><strong>Encourage vendors to subscribe to the online payment gateway.</strong></p><br></li><li><p><strong>Coordinate with the vendor, if the vendor is live or active on Talabat, checking and resolving the reason, such as shutdown or stopped delivery</strong></p><br></li><li><p><strong>related to the brand on Sales Force.</strong></p><br></li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><p><strong>Preferred candidates will be: </strong></p><br><ul><li><p><strong>Bachelor’s Degree within Business Administration or any other related field</strong></p><br></li><li><p><strong>Minimum of 3+ years’ experience within Sales</strong></p><br></li><li><p><strong>Negotiation Skills</strong></p><br></li><li><p><strong>Ability to meet deadlines and be flexible in working</strong></p><br></li><li><p><strong>Communication skills (Written and Verbal)</strong></p><br></li><li><p><strong>Strong analytical skills</strong></p><br></li><li><p><strong>Excel Skills</strong></p><br></li></ul><br><br> </div>