Cyber Security Engineer Jobs - Amman Jordan
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<p>Description
About the Opportunity
We are hiring on behalf of a leading government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious AI programs.
This organisation is creating the infrastructure, platforms, and products that will enable government entities to operate as AI-native institutions. The work spans sovereign AI infrastructure, event-driven systems, and production-grade applications that support critical public services.
This is an opportunity to work on highly impactful systems where reliability, scalability, and security are essential.
Role Overview
We are looking for a Senior Backend Engineer to design, build, and operate the backend platform that powers advanced AI and data products.
You will own core services, APIs, event pipelines, and data infrastructure that support production systems at scale. This role is backend-focused and requires deep expertise in distributed systems, cloud infrastructure, Kubernetes, and database reliability.
While you do not need to be an AI specialist, you should be comfortable building the platform foundations that modern AI applications depend on.
At the senior level, you will:
Architect and own major backend subsystems end-to-end
Lead reliability and operational excellence initiatives
Mentor other engineers and contribute to technical standards
Collaborate with senior technical leadership to shape platform direction
Use AI coding tools such as Codex, Claude Code, or similar in your daily workflow
Key Responsibilities
Backend Services & Event-Driven Architecture
Design, build, and operate scalable backend services and APIs
Develop event-driven systems using Kafka, Azure Service Bus, or Azure Event Hubs
Build data pipelines, ETL processes, and shared platform abstractions
Manage PostgreSQL, caching, and object storage infrastructure
Cloud Infrastructure & Reliability
Deploy and operate containerized services on Kubernetes
Build CI/CD pipelines and infrastructure-as-code using Terraform
Manage cloud infrastructure on Azure
Define and monitor SLOs, metrics, logging, tracing, and alerting
Lead incident response, root-cause analysis, and postmortems
Security, Standards & Mentorship
Implement secure engineering practices and compliance requirements
Contribute to IAM, secrets management, network policy, and zero-trust architecture
Mentor engineers through design reviews and code reviews
Basic Qualifications
7+ years of backend or platform engineering experience
Strong expertise in distributed systems and event-driven architecture
Proficiency in Python, Java/Kotlin, or Go
Hands-on experience with Azure (AWS or GCP experience also valued)
Production experience with Docker and Kubernetes
Strong knowledge of PostgreSQL at scale
Experience with observability, SLOs, and incident response
Practical use of AI coding assistants such as Codex or Claude Code
Excellent written and verbal communication skills
Preferred Qualifications
Experience building internal developer platforms and shared tooling
Service mesh experience (Istio, Linkerd)
Familiarity with CQRS, event sourcing, sagas, and outbox patterns
Experience with Redis, Elasticsearch, or OpenSearch
Exposure to AI infrastructure such as retrieval pipelines and model serving
Security experience in regulated environments
Experience working in government, defense, financial services, or similar sectors
Technology Stack
Languages: Python, Java, Kotlin, Go
APIs: REST, gRPC, WebSockets, SSE
Event Streaming: Kafka, Azure Service Bus, Azure Event Hubs
Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage
Infrastructure: Azure, Docker, Kubernetes, Terraform
Observability: Prometheus, Grafana, OpenTelemetry
Security: Entra ID, RBAC, Secrets Management, Zero Trust
AI Development: Codex, Claude Code, OpenCode
What We’re Looking For
You are an engineer who:
Takes full ownership from design to production operations
Builds reliable, scalable systems with strong operational discipline
Makes evidence-based technical decisions
Mentors others and raises the engineering bar
Communicates clearly and proactively
Embraces AI-native engineering practices
Why Apply?
This role offers the opportunity to work on highly consequential systems that will shape the future of AI-powered public services.
You’ll join a world-class engineering environment tackling complex challenges in backend infrastructure, distributed systems, and cloud architecture—while delivering meaningful impact at a national scale.</p><p></p>
<p>Description
About the Opportunity
We are hiring on behalf of a leading government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious AI programs.
This organisation is creating the infrastructure, platforms, and products that will enable government entities to operate as AI-native institutions. The work spans sovereign AI infrastructure, event-driven systems, and production-grade applications that support critical public services.
This is an opportunity to work on highly impactful systems where reliability, scalability, and security are essential.
Role Overview
We are looking for a Senior Backend Engineer to design, build, and operate the backend platform that powers advanced AI and data products.
You will own core services, APIs, event pipelines, and data infrastructure that support production systems at scale. This role is backend-focused and requires deep expertise in distributed systems, cloud infrastructure, Kubernetes, and database reliability.
While you do not need to be an AI specialist, you should be comfortable building the platform foundations that modern AI applications depend on.
At the senior level, you will:
Architect and own major backend subsystems end-to-end
Lead reliability and operational excellence initiatives
Mentor other engineers and contribute to technical standards
Collaborate with senior technical leadership to shape platform direction
Use AI coding tools such as Codex, Claude Code, or similar in your daily workflow
Key Responsibilities
Backend Services & Event-Driven Architecture
Design, build, and operate scalable backend services and APIs
Develop event-driven systems using Kafka, Azure Service Bus, or Azure Event Hubs
Build data pipelines, ETL processes, and shared platform abstractions
Manage PostgreSQL, caching, and object storage infrastructure
Cloud Infrastructure & Reliability
Deploy and operate containerized services on Kubernetes
Build CI/CD pipelines and infrastructure-as-code using Terraform
Manage cloud infrastructure on Azure
Define and monitor SLOs, metrics, logging, tracing, and alerting
Lead incident response, root-cause analysis, and postmortems
Security, Standards & Mentorship
Implement secure engineering practices and compliance requirements
Contribute to IAM, secrets management, network policy, and zero-trust architecture
Mentor engineers through design reviews and code reviews
Basic Qualifications
7+ years of backend or platform engineering experience
Strong expertise in distributed systems and event-driven architecture
Proficiency in Python, Java/Kotlin, or Go
Hands-on experience with Azure (AWS or GCP experience also valued)
Production experience with Docker and Kubernetes
Strong knowledge of PostgreSQL at scale
Experience with observability, SLOs, and incident response
Practical use of AI coding assistants such as Codex or Claude Code
Excellent written and verbal communication skills
Preferred Qualifications
Experience building internal developer platforms and shared tooling
Service mesh experience (Istio, Linkerd)
Familiarity with CQRS, event sourcing, sagas, and outbox patterns
Experience with Redis, Elasticsearch, or OpenSearch
Exposure to AI infrastructure such as retrieval pipelines and model serving
Security experience in regulated environments
Experience working in government, defense, financial services, or similar sectors
Technology Stack
Languages: Python, Java, Kotlin, Go
APIs: REST, gRPC, WebSockets, SSE
Event Streaming: Kafka, Azure Service Bus, Azure Event Hubs
Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage
Infrastructure: Azure, Docker, Kubernetes, Terraform
Observability: Prometheus, Grafana, OpenTelemetry
Security: Entra ID, RBAC, Secrets Management, Zero Trust
AI Development: Codex, Claude Code, OpenCode
What We’re Looking For
You are an engineer who:
Takes full ownership from design to production operations
Builds reliable, scalable systems with strong operational discipline
Makes evidence-based technical decisions
Mentors others and raises the engineering bar
Communicates clearly and proactively
Embraces AI-native engineering practices
Why Apply?
This role offers the opportunity to work on highly consequential systems that will shape the future of AI-powered public services.
You’ll join a world-class engineering environment tackling complex challenges in backend infrastructure, distributed systems, and cloud architecture—while delivering meaningful impact at a national scale.</p><p></p>
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an AI solutions architect who is responsible for designing, governing, delivering, and evolving the enterprise AI technical architecture across the company. Acting as the technical authority and delivery lead for AI within the AI Centre of Excellence, this role defines architectural standards, evaluates and governs AI platforms and solutions, prioritising off-the-shelf and vendor-led approaches, and ensures that all AI initiatives are scalable, secure, compliant, and aligned with the company's digital transformation strategy. The AI solutions architect works closely with AI engineers, IT business partners, AI champions, and business function leaders to assess technical feasibility, lead end-to-end solution delivery, support AI proof of value (POV) execution, and translate strategic AI ambitions into sound, future-proof solutions, ensuring every initiative is delivered on a technically rigorous and governance-compliant foundation.</p>
<h4>Responsibilities:</h4>
<ol>
<li><strong>Strategy & architecture leadership</strong><br>
Define and own the enterprise AI technical architecture framework, including reference architectures, design patterns, integration blueprints, and technology standards across cloud and on-premises environments.<br>
Collaborate with the architecture advisory board to ensure the AI architecture roadmap is aligned with the company's overall digital transformation strategy and enterprise IT architecture principles.<br>
Evaluate emerging AI technologies, frameworks, and platforms, providing technical direction and recommendations to senior IT and business stakeholders.<br>
Lead architectural governance for all AI initiatives, ensuring solutions adhere to approved standards, security requirements, regulatory constraints, and scalability principles.<br>
Define and maintain the enterprise AI technology stack, including cloud AI services (Azure, AWS, GCP), MLOps platforms, data platforms, and integration middleware.</li>
<li><strong>AI solution design & technical oversight</strong><br>
Architect end-to-end AI solutions across the company's key business domains including manufacturing, quality & regulatory affairs, R&D, commercial, supply chain, HR, and finance.<br>
Produce high-quality architecture deliverables including solution design documents, architecture decision records (ADRs), technical specifications, data flow diagrams, and integration architecture blueprints.<br>
Lead technical design reviews and architecture assessments for all AI initiatives in the portfolio, ensuring fitness for purpose, scalability, and compliance.<br>
Define AI integration patterns with enterprise systems including SAP, MES, LIMS, CRM, and M365 ecosystems, ensuring seamless interoperability.<br>
Guide AI developers in translating architecture designs into well-structured, maintainable, and production-ready solutions.<br>
Oversee the design of MLOps pipelines including model training, validation, deployment, monitoring, and retraining workflows.</li>
<li><strong>Platform engineering & infrastructure</strong><br>
Own the architecture and governance of enterprise AI platforms including Microsoft Azure AI, Azure Machine Learning, Microsoft 365 Copilot, and other approved AI tooling.<br>
Define cloud infrastructure architecture for AI workloads including compute, storage, networking, and security configurations aligned with the company IT standards.<br>
Establish standards for model lifecycle management including versioning, registry, performance monitoring, drift detection, and retraining triggers.<br>
Drive the design of data architecture components critical to AI including feature stores, data lakes, vector databases, and real-time data pipelines in collaboration with the Data & Analytics team.<br>
Ensure AI platforms meet GxP validation, 21 CFR Part 11, and audit trail requirements where applicable.</li>
<li><strong>Governance, compliance & responsible AI</strong><br>
Embed regulatory and compliance requirements, including FDA AI/ML guidance, EMA requirements, GxP, GDPR, and HIPAA, into AI architecture design and review processes.<br>
Define and enforce responsible AI architectural guardrails including model explainability, bias detection, fairness assessments, and human-in-the-loop design patterns.<br>
Maintain AI architecture governance documentation including standards, patterns, approved toolsets, and deviation processes within the enterprise AI knowledge repository.<br>
Coordinate with IT security, data privacy, legal, quality assurance, and regulatory affairs to ensure AI solutions meet all applicable oversight requirements.<br>
Support E-AIAB governance processes by providing technical input into initiative assessments, vendor evaluations, and POV planning.</li>
<li><strong>Technical leadership & enablement</strong><br>
Provide technical mentorship, code and architecture reviews, and hands-on guidance to the AI developer team.<br>
Define engineering best practices, coding standards, and DevOps/MLOps conventions for the AI team.<br>
Collaborate with external vendors, implementation partners, and cloud providers to assess solutions, conduct technical due diligence, and ensure delivery quality.<br>
Contribute technical expertise to vendor RFP/RFI processes, proof-of-concept evaluations, and contract assessments.<br>
Represent the company's AI technical standards in cross-functional project delivery teams and steering committees.</li>
<li><strong>Stakeholder engagement & communication</strong><br>
Translate complex technical architecture concepts into clear, accessible language for business stakeholders, executive leadership, and non-technical audiences.<br>
Serve as the primary technical escalation point for AI platform issues, architecture deviations, and integration challenges.<br>
Collaborate with IT business partners and AI champions to provide technical feasibility input into AI opportunity assessments.<br>
Participate in external pharmaceutical AI forums, cloud provider events, and technology conferences to maintain leading-edge awareness and contribute to the company's technical reputation.</li>
</ol>
<h4>Requirements</h4>
<p>Bachelor's degree in computer science, information technology, software engineering, data science, or related technical field.<br>
Master's degree in artificial intelligence, data science, computer science, or related discipline is preferred.<br>
Microsoft Azure Solutions Architect Expert, Azure AI Engineer Associate, or equivalent cloud architecture certification is preferred.<br>
TOGAF or equivalent enterprise architecture certification is preferred.<br>
7–10 years of professional experience in IT, software engineering, data & analytics, or AI/ML implementation.<br>
4–6 years of hands-on experience designing and delivering AI/ML solutions on cloud platforms (Azure, AWS, or GCP) in a production environment.<br>
Proven track record of owning end-to-end AI solution architecture in a complex, cross-functional enterprise environment.<br>
Experience with Microsoft Azure AI, Azure Machine Learning, and Microsoft 365 Copilot architecture and deployment is preferred.<br>
Pharmaceutical, healthcare, life sciences, or other regulated industry experience is preferred.<br>
Experience with GxP validation, 21 CFR Part 11, or regulatory technology compliance in an AI/ML context is preferred.</p>
<h4>Skills:</h4>
<p><strong>Technical competencies:</strong><br>
AI/ML architecture & solution design - cloud platform architecture (Azure / AWS / GCP) - ML ops & model lifecycle management - enterprise integration & API design - data architecture & data engineering - AI governance, ethics & responsible AI - pharmaceutical regulatory compliance (GxP, FDA, EMA)</p>
<p><strong>AI & technology skills:</strong><br>
Deep expertise in AI/ML architecture patterns, including supervised/unsupervised learning, NLP, computer vision, generative AI, and LLM-based solution design.<br>
Strong hands-on proficiency with Azure AI services, Azure Machine Learning, MLflow, or equivalent MLOps tooling.<br>
Solid experience designing and deploying generative AI solutions including RAG architectures, LLM orchestration (LangChain, Semantic Kernel), and enterprise copilot patterns.<br>
Strong command of enterprise integration architecture including REST APIs, event-driven architecture, message queues, and middleware platforms.<br>
Proficiency in cloud infrastructure design including IaC (Terraform, Bicep), containerization (Docker, Kubernetes), and CI/CD pipelines.<br>
Strong understanding of data architecture components including data lakes, lakehouses, feature stores, and vector databases.<br>
Working knowledge of pharmaceutical business processes including GxP operations, quality management systems, and regulatory affairs workflows (preferred).<br>
Solid understanding of AI governance frameworks, responsible AI principles, data privacy regulations (GDPR, HIPAA), and IT security principles relevant to AI deployment.</p></p><p></p>
<p>The designee shall be qualified to install, sustain, troubleshoot, and repair standard ground radar and airfield systems and equipment platforms to include air traffic control radars and, ground aircraft control and warning radar systems; air traffic control radios; meteorological and navigational aid systems. Resolves installation, repair, and modification problems associated with ATCALS and C2 equipment. Employs line-of-sight and tropospheric scatter techniques. Conducts tests to restore and maintain systems. Uses layout drawings, schematics, and pictorial diagrams to solve maintenance problems and ensure equipment is properly positioned. Analyzes construction and operating characteristics of equipment to determine source of malfunction. Performs intricate alignment and calibration procedures to ensure maximum operating efficiency. Reviews and ensures compliance with maintenance management publications and procedures. Enforces safety standards for system maintenance activities. Checks installed and repaired components for compliance with technical publications. Maintains inspection and maintenance records. Posts entries on maintenance and inspection records. Records meter readings and other pertinent data in equipment logs. Completes maintenance data collection forms. Requisitions, accounts for, and turns in supplies and material. The designee shall maintain systems such as DME, ILS, MMLS, MPN-23, UPS, RCSU-2238, TACAN, TRN-44, VOR, RSI/RCI or equivalent monitoring equipment, FMQ-19, FMQ-23, Micro-EARTS, Multi Source Correlator Tracker (MSCT), NRTD, STARS, STRAP, TDX-2000, MARK IVB, NEXION, Terminal Advisory System (TAS), GPN-27(or 20), MPN-25, TPS-75, UPX-27, UPX-37, UPX-44A, CM-200, CM-300, GRC-171 & 211, GRR-23/24, PCAS, GRT-21/22, ETVS, Liberty Star, PL-2000DT, PRC-117, RT-1319, TRC-214, TRC-176, URC-200, ATIS, DVRS, TTRS, but not be limited to those listed in Table 4.5.2 ATCALS Systems and Associated Support Equipment; Table 4.5.3 ATC Weather Systems and Associated Support Equipment; Table 4.5.5 Regional Maintenance Center O&M and Support Equipment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High School diploma or GED.</li><li>Relevant Associate's degree preferred.</li><li>Formal electronics training such as: military technical training school, vocational college, and/or a four (4) year electronics apprentice program with experience in electronics equipment the technician will maintain.</li><li>Maintaining COMSEC/IP networking equipment requires IAT Level II baseline certification IAW AFMAN 17-1303.</li><li>Level I tech four (4) years of recent, relevant, and practical experience with equipment the technician will maintain and oversee.</li><li>Shall have four (4) years experience working with/on electronic systems.</li><li>Ability to obtain and maintain a US CENTCOM Medical Exam</li><li>Must have or be able to obtain/maintain a US Government Secret Security Clearance.</li><li>NOTE: US Citizenship is required to obtain a Secret Clearance.</li></ul>
<p>Operational Administration Manager Open Confidential - A leading Retail Company in Jordan Jordan Retail, Our Client, A leading Retail Company in Jordan, is looking for Operational Administration Manager to be based in Amman Jordan and reports to CEO This is a broad, strategic administration leadership role rather than a traditional office administration position. It combines Facilities Management, Security, HSE, ISO Compliance, Fleet Management, Procurement, Government Relations, and Operational Administration under one department, making it well suited to an experienced operations or administration leader. Interested candidates who meet the criteria can apply by forwarding their CVs directly to the below email address and put in the subject (Administration Manager Retail - Jordan) EMAIL_ADDRESS-impact.jo Key Responsibilities</p><ul><li>Security Management</li><li>Oversee all company security operations.</li><li>Manage security personnel.</li><li>Supervise CCTV and control room operations.</li><li>Implement access control procedures.</li><li>Manage incident reporting and investigations.</li><li>Prevent losses and protect company assets.</li><li>Health, Safety & Environment (HSE)</li><li>Lead the HSE function across the organization.</li><li>Ensure compliance with occupational safety regulations.</li><li>Coordinate with Civil Defence and environmental authorities.</li><li>Develop emergency response procedures.</li><li>ISO Management Systems</li><li>Lead implementation and maintenance of applicable ISO standards.</li><li>Maintain documentation.</li><li>Conduct internal audits.</li><li>Follow up corrective actions.</li><li>Coordinate external certification audits.</li><li>Drive continuous improvement.</li><li>Transportation Management</li><li>Manage outsourced employee transportation providers.</li><li>Monitor routes, schedules, safety, costs, and service quality.</li><li>Evaluate contractor performance.</li><li>Fleet Management</li><li>Supervise company drivers.</li><li>Manage company vehicles.</li><li>Monitor:</li><li>Fuel consumption</li><li>Preventive maintenance</li><li>Licensing</li><li>Insurance</li><li>Traffic violations</li><li>Accident reporting</li><li>Driver attendance and assignments.</li><li>Facility & Cleaning Services</li><li>Manage outsourced cleaning contractors.</li><li>Ensure cleanliness across:</li><li>Stores</li><li>Offices</li><li>Warehouses</li><li>Other company facilities</li><li>Monitor staffing levels and service quality.</li><li>Administrative Procurement</li><li>Manage purchasing and distribution of:</li><li>Office supplies</li><li>Stationery</li><li>Furniture</li><li>Uniforms</li><li>Safety equipment</li><li>Other administrative materials</li><li>Ensure compliance with procurement procedures and budgets.</li><li>Government Relations</li><li>Maintain relationships with:</li><li>Government departments</li><li>Municipalities</li><li>Civil Defence</li><li>Police</li><li>Security authorities</li><li>Coordinate permits, inspections, licences, and official correspondence.</li><li>Administration Leadership</li><li>Manage administration budgets.</li><li>Supervise vendors and contracts.</li><li>Lead administration staff.</li><li>Prepare management reports.</li><li>Drive cost-control initiatives.</li><li>Perform additional assignments requested by senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Core Competencies</p><ul><li>Extensive administration management experience, ideally in retail or multi-site operations.</li><li>Strong leadership and people management skills.</li><li>Expertise in corporate security and asset protection.</li><li>Solid HSE management knowledge.</li><li>Practical experience with ISO management systems and audits.</li><li>Experience managing outsourced service providers.</li><li>Fleet and transportation management experience.</li><li>Vendor and contract management capabilities.</li><li>Government liaison and regulatory compliance experience.</li><li>Budget management and cost optimization skills.</li><li>Excellent planning, organization, negotiation, and problem-solving abilities.</li></ul><p>Ideal Candidate Profile</p><p>The strongest candidate would likely have:</p><ul><li>8 12+ years of progressive administration or facilities management experience.</li><li>Experience managing multiple locations (stores, warehouses, or branches).</li><li>Proven leadership of multidisciplinary teams (security, transport, facilities, HSE, administration).</li><li>Experience working with external contractors and government authorities.</li><li>A track record of improving operational efficiency while maintaining compliance and controlling costs.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Digital Forensics Team Leader is responsible for leading digital forensic investigations, managing forensic analysts, and overseeing the delivery of forensic services across customer and enterprise environments. The role provides technical leadership for complex investigations involving cyber incidents, fraud, insider threats, regulatory inquiries, and legal matters while ensuring evidence integrity and compliance with applicable standards. </p> <p>The role ensures forensic services are delivered in accordance with NCSC licensing requirements, industry best practices, and legal evidentiary standards. </p> <p>Responsibilities:</p> <p> <u>Forensic Investigation Leadership</u> </p> <ul> <li>Lead complex digital forensic investigations involving Cybersecurity incidents , Data breaches ,Insider threats ,Fraud investigations ,Intellectual property theft and Regulatory investigations </li> <li>Direct evidence acquisition and analysis activities. </li> <li>Review and validate forensic findings and conclusions. </li> <li>Ensure investigations follow approved forensic methodologies and standards. </li> </ul> <p> <u>Technical Oversight & Quality Assurance </u> </p> <ul> <li>Provide technical leadership and guidance to Digital Forensics Analysts. </li> <li>Review forensic reports and evidence documentation. </li> <li>Ensure forensic procedures maintain evidentiary integrity and legal defensibility. </li> <li>Approve investigation methodologies and evidence collection approaches. </li> <li>Support expert witness and legal support activities where required. </li> </ul> <p> <u>Incident Response & Security Investigation Support </u> </p> <ul> <li>Support major incident investigations and breach response activities. </li> <li>Coordinate forensic activities during Ransomware incidents, Data compromise events and Advanced threat investigations </li> <li>Assist with attribution analysis and attack reconstruction activities. </li> </ul> <p> <u>Program Development & Continuous Improvement </u> </p> <ul> <li>Develop and maintain Forensic procedures , Evidence handling standards ,Investigation methodologies and Quality assurance frameworks </li> <li>Evaluate emerging forensic technologies and techniques. </li> <li>Drive service maturity and operational excellence initiatives. </li> </ul> <p> </p> <p>Our Culture & Code of Conduct:</p> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do from how we work with each other to how we engage with clients and partners globally. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>Bachelor's degree (minimum) in information technology or a related field.</li> <li>Minimum 3 years experience in cybersecurity, including at least 5 completed digital forensic investigations.</li> <li>At least one valid NCSC-approved forensics certification like (GCFE, GCFA, CHFI) or another certification in the same field that is approved by the NCSC.</li> <li>Disk, memory, mobile, and network forensics; evidence handling; forensic tooling (e.g. EnCase, FTK, Autopsy, X-Ways).</li> <li>Proven ability to lead forensic engagements and produce defensible reports</li> <li>Experience supporting legal proceedings or regulatory investigations is preferable</li> </ul><p></p></section>
<p><h4>Description<\/h4>\n<p>This role combines cloud engineering, automation, CI\/CD, and operational excellence across Microsoft Azure and Amazon Web Services (AWS). The engineer designs, builds, and maintains scalable, secure, and automated cloud environments while enabling continuous delivery and high-velocity software deployment.<\/p>\n\n<h4>Key responsibilities:<\/h4>\n<p><strong>Cloud infrastructure engineering (Azure + AWS):<\/strong><br>\nArchitect, deploy, and manage cloud environments using Azure and AWS core services.<br>\nImplement infrastructure as code using Terraform, ARM templates, and AWS CloudFormation.<br>\nOptimize performance, cost, and reliability across multi-cloud environments.<br>\nImplement monitoring and observability using Azure Monitor, CloudWatch, and application performance monitoring tools.<\/p>\n\n<p><strong>DevOps, CI\/CD & automation:<\/strong><br>\nBuild and maintain CI\/CD pipelines using Azure DevOps, GitHub Actions, Jenkins, and AWS CodePipeline, CodeBuild, and CodeDeploy.<br>\nAutomate deployments, testing, and configuration management using Ansible, Terraform, and scripting languages.<\/p>\n\n<p><strong>Containers & orchestration:<\/strong><br>\nDeploy and manage containerized applications using Docker and Kubernetes (AKS\/EKS).<br>\nImplement microservices architectures and automated container pipelines.<\/p>\n\n<p><strong>Security, compliance & reliability:<\/strong><br>\nApply cloud security best practices across Azure and AWS IAM, secrets management, and network security.<br>\nSupport disaster recovery, backup strategies, and high-availability architectures.<br>\nImplement DevSecOps practices and compliance controls.<\/p>\n\n<p><strong>Collaboration & documentation:<\/strong><br>\nWork closely with development, QA, and operations teams to streamline delivery.<br>\nDocument cloud architectures, pipelines, and operational procedures.<\/p>\n\n<h4>Requirements<\/h4>\n<ul>\n<li>7-10 years of experience.<\/li>\n<li>Multi-cloud mastery: Expert-level architecting and deployment across both Microsoft Azure and AWS core services.<\/li>\n<li>Infrastructure as code and automation: Advanced proficiency in Terraform, Ansible, ARM templates, and CloudFormation to ensure environment consistency.<\/li>\n<li>DevOps and CI\/CD: Deep expertise in building robust pipelines using Azure DevOps, GitHub Actions, and AWS-native tools such as CodePipeline and CodeBuild.<\/li>\n<li>Orchestration: Hands-on experience managing containerized microservices via Docker and Kubernetes (AKS\/EKS).<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<p>This is a 3-month, full-time onsite engagement offering a premium experience for the right consultant:<\/p>\n<ul>\n<li>Global mobility: Full coverage of visa costs and airline tickets (round trip).<\/li>\n<li>Premium stay: High-quality accommodation provided for the duration of the project in Saudi Arabia.<\/li>\n<li>Prestigious portfolio: The opportunity to add a \"Giga-Project\" to your professional record, working alongside top-tier industry leaders.<\/li>\n<li>High impact: A fast-paced, 3-month sprint where your decisions directly shape the technical infrastructure of a historic landmark.<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>Description<\/h4>\n<p>This role combines cloud engineering, automation, CI\/CD, and operational excellence across Microsoft Azure and Amazon Web Services (AWS). The engineer designs, builds, and maintains scalable, secure, and automated cloud environments while enabling continuous delivery and high-velocity software deployment.<\/p>\n\n<h4>Key responsibilities:<\/h4>\n<p><strong>Cloud infrastructure engineering (Azure + AWS):<\/strong><br>\nArchitect, deploy, and manage cloud environments using Azure and AWS core services.<br>\nImplement infrastructure as code using Terraform, ARM templates, and AWS CloudFormation.<br>\nOptimize performance, cost, and reliability across multi-cloud environments.<br>\nImplement monitoring and observability using Azure Monitor, CloudWatch, and application performance monitoring tools.<\/p>\n\n<p><strong>DevOps, CI\/CD & automation:<\/strong><br>\nBuild and maintain CI\/CD pipelines using Azure DevOps, GitHub Actions, Jenkins, and AWS CodePipeline, CodeBuild, and CodeDeploy.<br>\nAutomate deployments, testing, and configuration management using Ansible, Terraform, and scripting languages.<\/p>\n\n<p><strong>Containers & orchestration:<\/strong><br>\nDeploy and manage containerized applications using Docker and Kubernetes (AKS\/EKS).<br>\nImplement microservices architectures and automated container pipelines.<\/p>\n\n<p><strong>Security, compliance & reliability:<\/strong><br>\nApply cloud security best practices across Azure and AWS IAM, secrets management, and network security.<br>\nSupport disaster recovery, backup strategies, and high-availability architectures.<br>\nImplement DevSecOps practices and compliance controls.<\/p>\n\n<p><strong>Collaboration & documentation:<\/strong><br>\nWork closely with development, QA, and operations teams to streamline delivery.<br>\nDocument cloud architectures, pipelines, and operational procedures.<\/p>\n\n<h4>Requirements<\/h4>\n<ul>\n<li>7-10 years of experience.<\/li>\n<li>Multi-cloud mastery: Expert-level architecting and deployment across both Microsoft Azure and AWS core services.<\/li>\n<li>Infrastructure as code and automation: Advanced proficiency in Terraform, Ansible, ARM templates, and CloudFormation to ensure environment consistency.<\/li>\n<li>DevOps and CI\/CD: Deep expertise in building robust pipelines using Azure DevOps, GitHub Actions, and AWS-native tools such as CodePipeline and CodeBuild.<\/li>\n<li>Orchestration: Hands-on experience managing containerized microservices via Docker and Kubernetes (AKS\/EKS).<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<p>This is a 3-month, full-time onsite engagement offering a premium experience for the right consultant:<\/p>\n<ul>\n<li>Global mobility: Full coverage of visa costs and airline tickets (round trip).<\/li>\n<li>Premium stay: High-quality accommodation provided for the duration of the project in Saudi Arabia.<\/li>\n<li>Prestigious portfolio: The opportunity to add a \"Giga-Project\" to your professional record, working alongside top-tier industry leaders.<\/li>\n<li>High impact: A fast-paced, 3-month sprint where your decisions directly shape the technical infrastructure of a historic landmark.<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>Description</h4>
<p>We're looking for Google Apigee Cloud expert with over 5 years of hands-on experience in designing, developing, and managing API solutions on Google Cloud Platform (GCP). The ideal candidate will be responsible for architecting secure, scalable, and high-performing API ecosystems using Apigee, while collaborating with cross-functional teams to enable seamless digital transformation.</p>
<h4>Key responsibilities:</h4>
<ul>
<li><strong>API design & development:</strong> Architect, design, and implement APIs using Apigee Edge/Apigee X, ensuring scalability and maintainability.</li>
<li><strong>API gateway management:</strong> Configure, deploy, and manage API proxies, policies, and traffic flows.</li>
<li><strong>Security & compliance:</strong> Implement OAuth, JWT, API keys, and other authentication/authorization mechanisms to secure APIs.</li>
<li><strong>Performance optimization:</strong> Monitor, analyze, and optimize API performance, latency, and throughput.</li>
<li><strong>Integration:</strong> Connect APIs with backend services, microservices, and third-party applications.</li>
<li><strong>Monitoring & analytics:</strong> Utilize Apigee analytics and logging tools to track API usage, detect anomalies, and improve reliability.</li>
<li><strong>Collaboration:</strong> Work closely with developers, architects, and DevOps teams to align API strategies with business goals.</li>
<li><strong>Documentation & best practices:</strong> Maintain clear API documentation, enforce governance, and promote API-first culture.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li><strong>Experience:</strong> 5+ years of professional experience in API management, with at least 3 years focused on Apigee.</li>
<li><strong>Technical expertise:</strong> Strong knowledge of REST, SOAP, GraphQL, JSON, XML, and microservices architecture.</li>
<li><strong>Cloud knowledge:</strong> Proficiency in Google Cloud Platform (GCP) services such as Cloud Functions, Pub/Sub, BigQuery, and Kubernetes (GKE).</li>
<li><strong>Security:</strong> Deep understanding of API security standards, identity management, and compliance frameworks.</li>
<li><strong>DevOps & CI/CD:</strong> Hands-on experience with Jenkins, Git, Docker, and CI/CD pipelines for API deployment.</li>
<li><strong>Problem-solving:</strong> Strong analytical and troubleshooting skills with ability to resolve complex API issues.</li>
<li><strong>Communication:</strong> Excellent verbal and written communication skills to collaborate across teams and stakeholders.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We're looking for Google Apigee Cloud expert with over 5 years of hands-on experience in designing, developing, and managing API solutions on Google Cloud Platform (GCP). The ideal candidate will be responsible for architecting secure, scalable, and high-performing API ecosystems using Apigee, while collaborating with cross-functional teams to enable seamless digital transformation.</p>
<h4>Key responsibilities:</h4>
<ul>
<li><strong>API design & development:</strong> Architect, design, and implement APIs using Apigee Edge/Apigee X, ensuring scalability and maintainability.</li>
<li><strong>API gateway management:</strong> Configure, deploy, and manage API proxies, policies, and traffic flows.</li>
<li><strong>Security & compliance:</strong> Implement OAuth, JWT, API keys, and other authentication/authorization mechanisms to secure APIs.</li>
<li><strong>Performance optimization:</strong> Monitor, analyze, and optimize API performance, latency, and throughput.</li>
<li><strong>Integration:</strong> Connect APIs with backend services, microservices, and third-party applications.</li>
<li><strong>Monitoring & analytics:</strong> Utilize Apigee analytics and logging tools to track API usage, detect anomalies, and improve reliability.</li>
<li><strong>Collaboration:</strong> Work closely with developers, architects, and DevOps teams to align API strategies with business goals.</li>
<li><strong>Documentation & best practices:</strong> Maintain clear API documentation, enforce governance, and promote API-first culture.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li><strong>Experience:</strong> 5+ years of professional experience in API management, with at least 3 years focused on Apigee.</li>
<li><strong>Technical expertise:</strong> Strong knowledge of REST, SOAP, GraphQL, JSON, XML, and microservices architecture.</li>
<li><strong>Cloud knowledge:</strong> Proficiency in Google Cloud Platform (GCP) services such as Cloud Functions, Pub/Sub, BigQuery, and Kubernetes (GKE).</li>
<li><strong>Security:</strong> Deep understanding of API security standards, identity management, and compliance frameworks.</li>
<li><strong>DevOps & CI/CD:</strong> Hands-on experience with Jenkins, Git, Docker, and CI/CD pipelines for API deployment.</li>
<li><strong>Problem-solving:</strong> Strong analytical and troubleshooting skills with ability to resolve complex API issues.</li>
<li><strong>Communication:</strong> Excellent verbal and written communication skills to collaborate across teams and stakeholders.</li>
</ul></p><p></p>
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high-value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM-based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human-in-the-loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long-term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API-based system integration.<br>
Experience designing and delivering production grade AI or data-driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low-value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image-based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li></p><p></p>
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8-plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API based system integration.<br>
Experience designing and delivering production grade AI or data driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<ul>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.</p>
<p>Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.</p>
<p>Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.</p>
<p>Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.</p>
<p>Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.</p>
<p>Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.</p>
<p>Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.</p>
<p>Participate in incident, problem, and change management processes in accordance with ITIL best practices.</p>
<p>Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.</p>
<p>Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.</p>
<p>Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.</p>
<p>Support business users by providing guidance, training, and timely communication during incidents and service disruptions.</p>
<p>Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p>
<h4>Requirements</h4>
<p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, or a related field.</p>
<p><strong>2-5 years</strong> of experience in application support, IT operations, or a similar technical support role.</p>
<p>Experience supporting banking, financial services, or enterprise applications is preferred.</p>
<p>Familiarity with service management frameworks such as ITIL.</p></p><p></p>
<p><h4>Description</h4>
<p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.</p>
<p>Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.</p>
<p>Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.</p>
<p>Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.</p>
<p>Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.</p>
<p>Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.</p>
<p>Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.</p>
<p>Participate in incident, problem, and change management processes in accordance with ITIL best practices.</p>
<p>Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.</p>
<p>Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.</p>
<p>Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.</p>
<p>Support business users by providing guidance, training, and timely communication during incidents and service disruptions.</p>
<p>Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p>
<h4>Requirements</h4>
<p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, or a related field.</p>
<p><strong>2-5 years</strong> of experience in application support, IT operations, or a similar technical support role.</p>
<p>Experience supporting banking, financial services, or enterprise applications is preferred.</p>
<p>Familiarity with service management frameworks such as ITIL.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests. Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary. Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations. Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities. Perform application deployment and configuration activities across development, testing, and production environments under established change procedures. Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues. Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles. Participate in incident, problem, and change management processes in accordance with ITIL best practices. Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities. Monitor logs and system alerts, escalating critical issues to senior support staff and management as required. Ensure compliance with internal policies, security standards, audit requirements, and banking regulations. Support business users by providing guidance, training, and timely communication during incidents and service disruptions. Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>2 5 years of experience in application support, IT operations, or a similar technical support role.</li><li>Experience supporting banking, financial services, or enterprise applications is preferred.</li><li>Familiarity with service management frameworks such as ITIL.</li></ul><p></p></section>
<p>We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels. Responsibilities Implement and install solutions at customer's infrastructure platforms. Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers. Act positively and respond promptly to the customer s requests/tickets. Prepare, review and ensure the accuracy of technical documentation. Conduct Preventive / Corrective Maintenance visits. Perform any other job-related duties related to work.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field.</li><li>At least 2 years experience in a similar field.</li><li>Willing to travel and work extra hours when needed.</li><li>Experience in database engines (Oracle, MS-SQL, and PostgreSQL).</li><li>Experience in operating systems (Linux and MS Windows).</li><li>Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad)</li><li>Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere).</li><li>Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible)</li><li>Knowledge in Directory Services (AD & LDAP).</li><li>Excellent personal skills Professional effective communication, verbal and written Customer oriented mentality Details oriented and a team player Initiative and self-managed Time management and result oriented</li><li>Experience in one or more of the below is a plus: Experience in large enterprise environments with emphasis on payments, remittance solutions.</li><li>Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure.</li><li>Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies.</li><li>Knowledge of PKI Infrastructure and Certificate Authorities.</li><li>Knowledge of database engines (MySQL and NoSQL Databases).</li><li>Knowledge of server and client operating systems (Linux Distros, MS Windows).</li><li>Knowledge in Object Storage management.</li><li>Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak).</li><li>Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D equivalent. Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Driver s License</p><p></p></section>
<p>The surveillance associate will play a crucial role in ensuring the security and safety of our organization. Responsibilities will include operating and managing surveillance systems, utilising attention to detail and precision in monitoring, and applying knowledge of surveillance systems to enhance security measures. Operate the surveillance system and save video clips for specific events to refer to when needed. Activate the alarm system. Security monitoring inside and outside the company. Monitor visitors' entry to the company's premises. Track the opening and closing times of company sites at specified times. Monitor production processes within branches/factories and ensure compliance with all work instructions, reporting any deviations. Monitor employees' adherence to work instructions regarding break times, official attire, and overall appearance. Communicate directly with branch managers regarding matters that require their notification and may affect workflow. Prepare daily reports related to workflow or any deviations at company sites. Track the GPS vehicle tracking system</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma Communication Skills Computer Skills Precision and Attention to Detail Familiarity with Surveillance Systems</p>
<p><h4>Essential Responsibilities:</h4>
<p>The designee is responsible for guiding and assisting the host nation in the overall safe and orderly flow of air traffic within their designated airspace. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The designee will be familiar with radar or control tower operations and apply the required separation of aircraft. The individual is responsible for vehicles and personnel operating on the airfield when operating in a control tower environment.</p>
<p>Along with controlling aircraft, the designee must be able to process flight plans and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of RADAR/Manual approach control operations when operating in a control tower. The designee will have a full working knowledge of RADAR/Manual approach control operations and flight planning and a fundamental knowledge of control tower operations when operating from a radar facility.</p>
<h4>Minimum Position Knowledge, Skills, and Abilities Required:</h4>
<ul>
<li>Graduate of an approved DoD or FAA ATC course.</li>
<li>Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility.</li>
<li>Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations.</li>
<li>Tower controllers shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li>
<li>Radar controllers shall hold one of the following radar certifications: Air Traffic Control Specialist (ATCS) certificate, FAA or AOV Credential with Radar rating, FAA or DoD training records, or equivalent.</li>
<li>Ability to obtain and maintain FAA Class II Medical Certificate.</li>
<li>Ability to obtain and maintain a US CENTCOM Medical Exam.</li>
<li>Must be able to obtain and maintain a Secret Security Clearance.</li>
</ul>
<p><strong>Estimated Compensation:</strong> $110,000/year</p></p><p></p>
<p><h4>Essential Responsibilities:</h4>
<p>The designee is responsible for guiding and assisting the host nation in the overall safe and orderly flow of air traffic within their designated airspace. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The designee will be familiar with radar or control tower operations and apply the required separation of aircraft. The individual is responsible for vehicles and personnel operating on the airfield when operating in a control tower environment.</p>
<p>Along with controlling aircraft, the designee must be able to process flight plans and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of RADAR/Manual approach control operations when operating in a control tower. The designee will have a full working knowledge of RADAR/Manual approach control operations and flight planning and a fundamental knowledge of control tower operations when operating from a radar facility.</p>
<h4>Minimum Position Knowledge, Skills, and Abilities Required:</h4>
<ul>
<li>Graduate of an approved DoD or FAA ATC course.</li>
<li>Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility.</li>
<li>Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations.</li>
<li>Tower controllers shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li>
<li>Radar controllers shall hold one of the following radar certifications: Air Traffic Control Specialist (ATCS) certificate, FAA or AOV Credential with Radar rating, FAA or DoD training records, or equivalent.</li>
<li>Ability to obtain and maintain FAA Class II Medical Certificate.</li>
<li>Ability to obtain and maintain a US CENTCOM Medical Exam.</li>
<li>Must be able to obtain and maintain a Secret Security Clearance.</li>
</ul>
<p><strong>Estimated Compensation:</strong> $110,000/year</p></p><p></p>