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<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program </span><span > </span></p>
<p ><span >The </span><span >Communications Senior Officer</span><span > will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >The Communications Senior Officer will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p>
<p > </p>
<p ><span >Essential Responsibilities</span></p>
<p ><span >In coordination with the Director of Communications (DOC):</span></p>
<p > </p>
<p ><em >● Strategic: </em></p>
<p ><span >○ Have a key role in the implementation of Iqlaa’s communications strategies and plans in accordance with USG rules and regulations, and as per the accounts (partners/ sub-grantees/ contractors) assigned to them by DOC </span></p>
<p ><span >○ Establish deep understanding of program progress and activities and identify potential stories or news for publishing</span></p>
<p ><span >○ Refine and maintain Iqlaa’s desired identity throughout all channels of communication</span></p>
<p ><span >○ Conduct regular stakeholder/ audience analysis</span></p>
<p > </p>
<p ><em >● Content Development & Dissemination: </em></p>
<p ><span >○ Timely development of high-quality engaging and effective communication and media materials for internal and external dissemination, including video production, speeches, talking points, advocacy agendas, press releases, success stories, social media posts, fact sheets, and reports, etc (content submitted to DOC needs to be in its final stage requiring minimal to no feedback)</span></p>
<p ><span >○ Apply a collective-impact approach in capturing stories and drafting reports</span></p>
<p ><span >○ Disseminate and publish internal and external communications content online and offline</span></p>
<p ><span >○ Coordinate with relevant partners, sub-grantees, contractors and beneficiaries to produce professional photographs and videos and maintain a database of impactful project audiovisual materials</span></p>
<p > </p>
<p ><em >● Social Media, Media Monitoring & Media Reach:</em></p>
<p ><span >○ Create and manage social media calendars including planning, content creation, publishing, monitoring, and reporting on performance results</span></p>
<p ><span >○ Manage social media boosting and advertising within allocated budgets</span></p>
<p ><span >○ Monitor social media trends and identify new tools and innovate practices to maintain effectiveness and relevance of the applied social media approach through the Iqlaa and Mercy Corps’ social media platforms</span></p>
<p ><span >○ Track, analyze, evaluate, and adapt social media campaigns and exposure to reach desired outcomes</span></p>
<p ><span >○ Conduct media monitoring of local news outlets to capture important news and facts relevant to, or which may impact, the program or partners</span></p>
<p ><span >○ Support media efforts, including reaching out to media representatives and coordinating media attendance and coverage at events, etc</span></p>
<p ><span >○ Explore opportunities to feature Iqlaa’s activities and beneficiaries through TV, radio and magazines articles and interview</span></p>
<p > </p>
<p ><em >● Events:</em></p>
<p ><span >○ Lead on the organization and execution of events assigned by DOC and develop related communications materials and coverage. Have appropriate planning in place in good time ahead of every upcoming activity/event.</span></p>
<p > </p>
<p ><em >● Accounts Management and Review:</em></p>
<p ><span >○ Manage accounts assigned by DOC (partners/ sub-grantees/ sub-contractors) in terms of finalizing their communications plans, applying regular updates, and closely following up on their implementation, making sure the set activities are prepared for in good time in advance, allowing for sufficient time for review and seeking approvals</span></p>
<p ><span >○ Review accounts’ relevant content in terms of marking, messaging, and quality, and following up on the approvals process at Iqlaa</span></p>
<p ><span >○ Ensure program compliance with USG communications, branding and marking requirements throughout partners/ sub-grantees/ sub-contractors and Iqlaa team’s work and material</span></p>
<p > </p>
<p ><em >● Reporting: </em></p>
<p ><span >○ Contribute to the donor reports development process including collecting information, and drafting and editing high-quality content in a timely manner</span></p>
<p ><span >○ Preparing the communications section in the quarterly and annual donor reports </span></p>
<p > </p>
<p ><em >● Collaboration:</em></p>
<p ><span >○ Ensure collaboration and coordination within the communications team and with other functions and components of Iqlaa and Mercy Corps</span></p>
<p ><span >○ Collaborate with technical and administrative staff to finalize communications materials </span></p>
<p ><span >○ Support communications-related work as required</span></p>
<p ><span >○ Provide communication-related administrative support </span></p>
<p ><span >○ Implement creative, consistent, and effective outreach activities, in collaboration with the outreach team, leveraging tools like public awareness campaigns, printed advertising, radio, website, social media and other forms of electronic communications, in addition to events and information learning platforms</span></p>
<p > </p>
<p ><em >● Other: </em></p>
<p ><span >○ Assist in drafting requests for quotations/proposals and terms of reference for communication activities </span></p>
<p ><span >○ Initiate procurement requests as relevant to assigned work, and following up on their completion</span></p>
<p ><span >○ Update and manage contacts databases and media contacts lists </span></p>
<p ><span >○ Maintain up to date archiving of all relevant communications material on the dedicated online drives</span></p>
<p ><span >● Other duties as assigned by direct supervisor and/or senior leadership</span></p>
<p ><span >● Flexibility to work across different sites in Jordan on day missions</span></p>
<p > </p>
<p ><em >SAFEGUARDING RESPONSIBILITIES </em></p>
<p ><span >● Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Communications Specialist or Director of Communications </span></p>
<p ><span >Works Directly With:</span><span > Director of Communications, Communications Team Members, Deputy Chief (s) of Party, Technical Leads and other relevant staff, partners</span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >● BSc/BA in Marketing, Communications, Business, or a related field is desired</span></p>
<p ><span >● 4 to 6 years of proven experience in communications and social media, preferably with experience working in USG-funded projects</span></p>
<p ><span >● Native Arabic speaker</span></p>
<p ><span >● Outstanding communication abilities and writing skills with proven capacity to produce high-quality briefs, press releases, reports, and other communication pieces in English and Arabic for internal and external stakeholders </span></p>
<p ><span >● Solid editing and translating skills in English and Arabic</span></p>
<p ><span >● Experience with management of online and social media communication</span></p>
<p ><span >● Demonstrated expertise in dissemination of information through print, web, and email</span></p>
<p ><span >● Daily monitoring of the media and identification of news and content relevant to Iqlaa</span></p>
<p ><span >● Events coordination experience</span></p>
<p ><span >● Research skills</span></p>
<p ><span >● Excellent computer skills including proficiency with Microsoft Office </span></p>
<p ><span >● Photo editing skills using Photoshop, Adobe </span></p>
<p ><span >● Skills using Adobe Illustrator, Adobe Premier, InDesign, and content management systems is a plus </span></p>
<p ><span >● Video editing is a plus</span></p>
<p > </p>
<p ><span >Success Factors</span><span > </span></p>
<p ><span >The Communications Senior Officer will have a deep commitment to humanitarian principles and values as well as to the overall objectives and approach of the Iqlaa program. They will be curious and have a</span></p>
<p ><span >willingness to learn new skills and methodologies while bringing a solid foundation in communication and marketing at donor-funded programs ideally in Jordan or the region. They will be well-organized and strong communicators with excellent writing and editorial skills in English and Arabic. </span></p>
<p > </p>
<p ><span >They will have the ability to work under pressure, independently and with limited supervision and will be highly organized with creative problem-solving skills. They will have high attention to details, excellent digital marketing experience, and demonstrate proactivity, administration, collaboration, teamwork, excellent communication and interpersonal skills. They will have strong planning and time management skills, including the ability to juggle multiple tasks and respond rapidly to new events and competing priorities. </span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it requires up to 40% in-country travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون والأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Our Mission is to Simplify Life. We are looking to Simplify and automate complex decision-making for customer centric industries, like Utilities, Financial Services, Logistics, and commerce, that drive the world's economies and you have the chance to join the revolution. We are trying to solve huge challenges in today's enterprise that are directly impacting the employee and customer experience.</p><p><br></p><p>Avertra’s DevOps team is responsible for building and maintaining a modern, scalable, highly available infrastructure to power up our products and service for our clients all over the world. We are looking for a skilled DevOps Engineer who has strong practical troubleshooting skills, advanced overall systems knowledge, public clouds, and provisioning tools. The successful candidate will be responsible for:</p><p>● Designing, building, shipping, and maintaining distributed systems.</p><p>● Building Monitoring, logging, alerting around our infrastructure and applications.</p><p>● Improving the reliability of our systems and CI/CD pipelines both internally and for our customers.</p><p>● Putting everything into code.</p><p>● Plan for reliability by designing systems to work across our multi-region and multi-cloud environments.</p><p>● Working in close collaboration with multi-functional teams.</p><p>● Technical writing / Documentation.</p><p>● Vendor Management.</p><p><br></p><p><b>Main Job Responsibilities:</b></p><p><b></b></p><p><b>Continuous Integration and Deployment:</b></p><p>• Implement and maintain automated build, test, and deployment pipelines using industry-standard tools such as Jenkins, Travis CI, or GitLab CI/CD, Azure DevOps…etc.</p><p>• Design and configure continuous integration and delivery workflows to enable frequent and reliable releases of software applications.</p><p><br></p><p><b>Infrastructure Automation:</b></p><p>• Develop and maintain infrastructure-as-code using tools like Terraform, Ansible, or CloudFormation to automate the provisioning and configuration of cloud-based environments.</p><p>• Implement and manage containerization technologies like Docker and orchestration platforms like Kubernetes for scalable and resilient application deployments.</p><p><br></p><p><b>Monitoring and Performance Optimization:</b></p><p>• Monitor system performance and troubleshoot issues related to scalability, reliability, and availability.</p><p>• Implement and configure monitoring tools such as Prometheus, Grafana, New Relic, or ELK Stack to proactively identify bottlenecks and optimize system performance.</p><p><br></p><p><b>Collaboration and Communication:</b></p><p>• Collaborate with cross-functional teams, including developers, system administrators, and quality assurance, to improve the development and deployment processes.</p><p>• Act as a bridge between development and operations teams, facilitating effective communication and knowledge sharing.</p><p><br></p><p><b>Security and Compliance:</b></p><p>• Implement and enforce security best practices throughout the software development lifecycle.</p><p>• Ensure compliance with relevant regulations, industry standards, and internal policies.</p><p><br></p><p><b>Documentation and Knowledge Sharing:</b></p><p>• Document infrastructure configurations, deployment processes, and troubleshooting guidelines.</p><p>• Contribute to internal knowledge sharing initiatives and help in developing best practices within the organization.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Experience: </b></p><p><br></p><p>● 5+ years of relevant of hands-on experience in the DevOps industry</p><p>● Containerization (Kubernetes and OpenShift)</p><p>● Configuration tools and frameworks (Terraform, Istio, Helm)</p><p>● Knowledge of systems (Linux, GNU tooling), networking (OSI model, DNS, routing, SSL Certificates) and virtualization vs containerization</p><p>● Public clouds: AWS/Azure/GCP/Mendix</p><p>● Security Awareness</p><p>● Experience with CI/CD concepts</p><p>● Experience in conducting IT audits, both internal and external</p><p><br></p><p><b>Needed Competencies:</b></p><p><br></p><p>● Fluent in both oral and written English</p><p>● Time Management skills</p><p>● Capable of succeeding in a very dynamic and fast-paced environment</p><p>● Able to work individually as well as being a cooperative team player</p><p>● Knowledge of programming languages</p><p>● Strong problem-solving skills</p><p>● Good attention to detail</p><p>● Excellent organisational and time management skills, and the ability to work on multiple projects at the same time</p><p>● Awareness of DevOps and Agile principles.</p><p><br></p><p><b>Knowledge, Skills and Abilities:</b></p><p><br></p><p>• Strong understanding of software development methodologies and the SDLC.</p><p>• Proficiency in scripting languages such as Bash, Python, or PowerShell.</p><p>• Experience with cloud platforms like AWS, Azure, or Google Cloud Platform.</p><p>• Knowledge of containerization technologies like Docker and container orchestration platforms like Kubernetes.</p><p>• Familiarity with infrastructure automation tools such as Terraform, Ansible, or CloudFormation.</p><p>• Experience with CI/CD tools like Jenkins, Travis CI, or GitLab CI/CD.</p><p>• Understanding of networking concepts and protocols.</p><p>• Knowledge of monitoring and logging tools such as Prometheus,New Relic Grafana, or ELK Stack.</p><p>• Strong problem-solving and troubleshooting skills.</p><p>• Excellent communication and collaboration skills.</p><p><br></p><p><b>Preferences:</b></p><p><br></p><p>● AWS Certified DevOps Engineer Professional.</p><p>● AWS Certified DevOps Engineer - Professional Certification.</p><p>● Azure DevOps Engineer Expert.</p><p>● Certified Kubernetes Administrator (CKA).</p><p>● Docker Certified Associate (DCA).</p><p>● Puppet Certified Professional.</p><p><br></p><p><b>Education:</b> Degree in Computer Science or related field (Master / Bachelor level).</p><p><br></p><p><b>Travel:</b> Based on customer requirement(s).</p><p><br></p><p><b>Work Schedule:</b> Local Avertra office schedule.</p><p><br></p><p>Benefits</p><p><b>What can we promise you:</b></p><ul><li>You’ll join a global family of awesome, passionate people that are working together to build a sustainable, scalable ecosystem committed to using logic to create a better experience.</li><li>We want you to help us become better. You will be empowered to drive change and innovate.</li><li>That we will invest in you. We will give you the opportunity to master your domain and drive excellence.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
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About the Role <br> <p><span>We are looking for a highly motivated and passionate candidate to </span><span>Developing services, applications and solutions based on business and sales requirements for Business Support Systems and Customer Care Applications as well as monitoring their performance and ensuring day-to-day smooth running of systems, in addition to maintaining deployed and subsequently recommending upgrades to improve the functionality and performance of systems.</span></p><br><p><span>Main Responsibilities, will include but will not be limited to:</span></p><br><ul><li><p><span>Studying business and sales requirements and subsequently developing them into services, applications, and solutions, as well as testing and integrating them with CRM and other enterprise systems and platforms and contributing to the optimization of implemented systems. In addition to maintaining and developing Zain internal and external web services and APIs including REST and SOAP APIs and third-party integrations</span></p><br></li><li><p><span>Developing programs and Integration processes for Business Support Systems and Customer Care Applications and touch points including Billing System, Provisioning System, CRM, ERP, </span><b><span>mobile applications, USSD, IVR, payment systems, external partners, and other enterprise platforms</span></b><span>, etc.</span></p><br></li><li><p><span>Assisting in coding, implementing and maintaining Relational Database Management (RDBM) systems within the company, as well as troubleshooting problems that may arise and recommending suitable corrective and preventive actions in that regard, including database development and integration using Oracle SQL and SQL server.</span></p><br></li><li><p><span>Developing and Administrating Zain Services using different technologies including Microsoft .Net Framework & .Net Core (Web Services, Rest APIs, Microservices, back ends, etc...), Oracle PL/SQL, DELPHI, C#, Kafka and message queuing technologies, Redis, messaging and event-driven integration technologies, etc.</span></p><br></li><li><p><span>Monitoring the performance of servers and applications and ensuring they are running smoothly on a daily basis, as well as analyzing deployed products and subsequently reporting developmental areas to improve functionality of systems, performance, availability, stability, and reliability.</span></p><br></li><li><p><span>Administering and maintaining customer touch points web services including Zain Portal, Zain USSD, CRM, IVR, Zain APP, CMS, payment platforms, and other internal/external integration services, etc., as well as communicating requirements to vendors and ensuring that problems are followed up and resolved in a timely manner.</span></p><br></li><li><p><span>Analyzing and improving current system integrations and migration strategies </span><b><span>including modernization of legacy services and applications and adoption of scalable integration and microservices architectures</span></b><span>.</span></p><br></li><li><p><span>Maintaining the integrity and smooth functioning of the company's integration architecture, including APIs, microservices, Kafka and message queuing technologies, event-driven integrations, and integrations with internal and external systems.</span></p><br></li><li><p><span>Testing systems and effectively troubleshooting and debugging complications in an accurate and timely manner, as well as maintaining the archiving and documentation processes and creating SQL reporting service reports. Ensuring proper technical documentation, source control, code review, deployment, and CI/CD practices are followed for developed solutions.</span></p><br></li><li><p><span>Maintaining strong relationships with vendors and software providers and ensuring that continuous support and maintenance is provided to implemented systems, as well as coordinating technical integrations, requirements, testing, troubleshooting, and production support with internal and external parties.</span></p><br></li><li><p><span>Providing end users with required training for systems and applications deployed to end users and handling their complaints and inquiries to ensure proper utilization of the concerned systems.</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><span>To be shortlisted for this position, you will need to comply with all of the below requirements:</span></p><br><ul><li><p>Holds a bachelor’s degree in <span>Computer Science, Computer Engineering</span> or any related field</p><br></li><li><p>Minimum : 1 year of relevant experience.</p><br></li></ul> <br> <br><br> About US <br> <p>We are an equal opportunity employer and welcome applicants from all backgrounds, including People with disabilities or people who have undergone severe surgeries and require special accommodations. We provide an inclusive work environment and are committed to accommodating all employees. </p><br><p>If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs.</p><br> <br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>Successfully design, develop, implement, and maintain enterprise Business Intelligence and AI solutions that improve data accessibility, reporting, analytics, and decision-making across UNRWA. Deliver high-quality data warehouse models, ETL/ELT solutions, Power BI dashboards, AI-enabled analytics, and technical documentation while ensuring data quality, adherence to enterprise architecture standards, and knowledge transfer to relevant technical teams.<br> Work Location<br>HQA and open for remote consultancy in the UNRWA fields of operation<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>The Consultant will be responsible for providing senior technical expertise in Business Intelligence, Data Analytics, Data Warehousing, and Artificial Intelligence solutions. The Consultant will work closely with the Enterprise Architecture & Business Intelligence (EBI) team to deliver enterprise reporting and analytics capabilities. Specific outputs/tasks include, but are not limited to: • Analyze business requirements and translate them into technical BI and AI solutions. • Design and develop dimensional data warehouse models and analytical/semantic models. • Design and develop OLAP cubes and support database objects. • Develop, maintain, and optimize ETL/ELT processes and data integration solutions. • Design, develop, deploy, and maintain Power BI reports, dashboards, KPI scorecards, and AI-powered dashboards. • Support implementation and adoption of Microsoft Copilot and other AI capabilities within BI solutions. • Ensure data quality, consistency, completeness, and accuracy through profiling, validation, cleansing, and monitoring activities. • Provide technical advice and recommendations related to BI, Power BI, analytics, AI, and data architecture. • Coordinate with the Enterprise Architecture & Business Intelligence team on technical design, architecture, deployment, and production support. • Provide technical guidance and knowledge transfer to BI developers and relevant technical staff. • Prepare and maintain technical documentation including solution designs, specifications, operational procedures, and user manuals. • Perform other related duties as required.<br> Qualifications/special skills<br>Bachelor's Degree in Computer Science, Information Technology, Data Science, Artificial Intelligence, Software Engineering, or another related discipline. Minimum seven (6) years of relevant professional experience. Nature of required experience: Professional experience in Business Intelligence, Data Analytics, Data Engineering, Data Warehousing, Software Development, or related fields, including experience with Power BI, SQL Server, ETL/ELT development, dimensional modelling, AI-powered analytics, and Microsoft BI technologies. • Extensive experience with Microsoft Power BI. • Extensive experience with SQL Server, SQL development, and database scripting. • Strong experience in Data Warehouse design and dimensional modelling. • Strong experience in ETL/ELT development and data integration. • Strong experience writing DAX and SQL. • Experience with Microsoft SSIS and SSAS. • Experience implementing AI-powered analytics, Microsoft Copilot, or Generative AI solutions. • Experience translating business requirements into analytical solutions. • Experience preparing technical documentation. • Experience with Microsoft Azure and/or Microsoft Fabric is desirable<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman with possibility for remote consultancy in the fields of UNRWA operations. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 1,190.44 or equivalent in USD for every fully completed month. • The duration of the Contract is for 12 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the head, Digital Impact Strategy and Data Officer and in coordination with EBI team.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Description:- 1- Ongoing maintenance and Support for the ATM Switch and Card Management Systems.<br> 2- Participate in related projects and going through the SDLC phases to create and implement new ATM and Card services.<br> 3- Working closely with the Business and Operations departments for requirements gathering, gap analysis, and BRD reviews.<br> 6- Working closely with ATM Switch and CMS vendors to deploy, implement, and test new services.<br> 4- Performing SIT and ensuring received deliveries from vendors.<br> 5- Supporting QC and QA teams to perform test plans, and simulate test cases.<br> 8- Testing the Integration of ATM Switch and CMS interfaces and APIs with internal and external parties including local and International schemes.<br> 7- Monitor payment systems and participate in release management activities.<br> 9- Troubleshoot and investigate production issues with internal teams and follow up with vendors for closure .<br> 10- Technical Support for ATM Machines and surrounding systems, Aptra Vision, Proview .<br> 11- Provide 1st and 2nd level technical support for other colleagues and departments.<br> 12- Participate in documentation activities, training, and handover for operations departments 1- Bachelor’s degree in Computer Science, Computer engineering, CIS, or any related field.<br> 2- Fresh graduates or one year of experience in the IT field .<br> 2- Good Knowledge in Oracle SQL, PL\SQL and Database design .<br> 3- Very good Programming skills, and Programming languages like: C, C++, JAVA, JAVA Script, C#, HTML .<br> 4- Good Knowledge in Web services, Web servers, API deployment and testing like: REST, SOAP .<br> 5- Basic Knowledge in OS like Windows, Unix, and Linux .<br> 6- Good communication and analytical skills.<br> 7- Preferred sound knowledge about Fintech, ATM Switch, Routing, Card Management, ATM Machines .<br> 8- Work under pressure .<br> 9- Good command in English.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><div>
<div><br> </div>
</div>
<div>
<div>
<p> <b>ROLE PURPOSE:</b> </p>
<p>Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets.</p>
<p> <b>RESPONSIBILITIES:</b> </p>
<ul>
<li>Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists.</li>
<li>Regularly Conducting AVAs & promotional activities.</li>
<li>Achieve assigned Sales Targets in the designated territory.</li>
<li>Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory.</li>
<li>Maintain updated customer database.</li>
<li>Timely Submission of Daily Calls Report & Weekly Sales Trackers.</li>
<li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals.</li>
<li>To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities</li>
<li>Planning and execution of medical educational events.</li>
<li>Conduct ongoing market analysis.</li>
</ul>
<p> </p>
<p> <b>What we look for in candidates</b> </p>
<p> </p>
<p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p>
<p> </p>
</div>
</div>
<div>
<div>
Requirements<br> </div>
</div>
<div>
<div>
<p> <b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b> </p>
<ul>
<li>Bachelor Degree in B.Sc pharmacy</li>
<li>2 Years in Pharmaceutical Sales</li>
</ul>
<p> <b>TECHNICAL SKILLS:</b> </p>
<ul>
<li>Selling Skills/Presentation Skills - Professional</li>
</ul>
<p> <br> <b>KEY ATTRIBUTES:</b> </p>
<ul>
<li>Market Knowledge</li>
<li>Flexibility and tolerance for ambiguity</li>
<li>Technical /Professional skills</li>
<li>Consumer relevancy</li>
<li>Capacity for and resistance to stress</li>
<li>Industry knowledge</li>
<li>Problem solving</li>
<li>Active listening</li>
<li>Curiosity/learning agility</li>
<li>Information seeking</li>
<li>Informal communication skills</li>
</ul>
<p><br></p></div></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <strong>Job Description</strong> </div>
<div>Essential Functions/Core Responsibilities</div>
<div> Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs )</div>
<div> </div>
<div> Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</div>
<div> </div>
<div> Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</div>
<div> </div>
<div> Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</div>
<div> </div>
<div> Maintain basic knowledge of client products and/or services</div>
<div> </div>
<div> Prepare complete and accurate work including appropriately notating accounts as required</div>
<div> </div>
<div> Participate in activities designed to improve customer satisfaction and business performance</div>
<div> </div>
<div> Offer additional products and/or services</div>
<div> </div>
<div> Track, document and retrieve information in call tracking database </div>
<div> </div>
<div> Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</div>
<div> </div>
<div> </div>
<div> <strong>Candidate Profile</strong> </div>
<ul>
<li>Bachelor's degree or diploma in any related field</li>
<li>Three to six months of relevant experience preferred</li>
<li>Proficient or bilingual in German and English </li>
<li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation</li>
<li>Ability to effectively communicate, both written and verbally</li>
<li>Dependable with strong attention to detail</li>
<li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li>
<li>Tolerance for repetitive work in a fast-paced, high production work environment</li>
<li>Ability to work as a team member, as well as independently</li>
<li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner</li>
<li>Ability to rotate shifts, as needed</li>
<li>Based on location and/or program, additional experience/skills may be required</li>
</ul>
<div> </div>
<div>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</div>",</div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <strong>Job Description</strong> </div>
<div>Essential Functions/Core Responsibilities</div>
<div> Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs )</div>
<div> </div>
<div> Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</div>
<div> </div>
<div> Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</div>
<div> </div>
<div> Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</div>
<div> </div>
<div> Maintain basic knowledge of client products and/or services</div>
<div> </div>
<div> Prepare complete and accurate work including appropriately notating accounts as required</div>
<div> </div>
<div> Participate in activities designed to improve customer satisfaction and business performance</div>
<div> </div>
<div> Offer additional products and/or services</div>
<div> </div>
<div> Track, document and retrieve information in call tracking database </div>
<div> </div>
<div> Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</div>
<div> </div>
<div> </div>
<div> <strong>Candidate Profile</strong> </div>
<ul>
<li>Bachelor's degree or diploma in any related field</li>
<li>0-2 years of relevant experience</li>
<li>Proficient or bilingual in French and English </li>
<li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation</li>
<li>Ability to effectively communicate, both written and verbally</li>
<li>Dependable with strong attention to detail</li>
<li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li>
<li>Tolerance for repetitive work in a fast-paced, high production work environment</li>
<li>Ability to work as a team member, as well as independently</li>
<li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner</li>
<li>Ability to rotate shifts, as needed</li>
<li>Based on location and/or program, additional experience/skills may be required</li>
</ul>
<div> </div>
<div>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</div>",</div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <strong>Job Description</strong> </div>
<div>Essential Functions/Core Responsibilities</div>
<div> Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs )</div>
<div> </div>
<div> Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</div>
<div> </div>
<div> Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</div>
<div> </div>
<div> Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</div>
<div> </div>
<div> Maintain basic knowledge of client products and/or services</div>
<div> </div>
<div> Prepare complete and accurate work including appropriately notating accounts as required</div>
<div> </div>
<div> Participate in activities designed to improve customer satisfaction and business performance</div>
<div> </div>
<div> Offer additional products and/or services</div>
<div> </div>
<div> Track, document and retrieve information in call tracking database </div>
<div> </div>
<div> Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</div>
<div> </div>
<div> </div>
<div> <strong>Candidate Profile</strong> </div>
<ul>
<li>Bachelor's degree or diploma in any related field</li>
<li>Three to six months of relevant experience preferred</li>
<li>Proficient or bilingual in Turkish and English </li>
<li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation</li>
<li>Ability to effectively communicate, both written and verbally</li>
<li>Dependable with strong attention to detail</li>
<li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li>
<li>Tolerance for repetitive work in a fast-paced, high production work environment</li>
<li>Ability to work as a team member, as well as independently</li>
<li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner</li>
<li>Ability to rotate shifts, as needed</li>
<li>Based on location and/or program, additional experience/skills may be required</li>
</ul>
<div> </div>
<div>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</div>",</div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Organizational Background</b></p><p>Anera (American Near East Refugee Aid) is a non-political, non-religious international humanitarian and development organization that has worked for decades to address the development and relief needs of communities across the Middle East, including Palestine, Lebanon and Jordan. Anera delivers programs in education, health, economic development and emergency relief, working closely with local partners and communities.</p><p><br></p><p><b>Project Background</b></p><p>The Anera Summer Educational Program supports children from Gaza who have been evacuated to Jordan to receive medical treatment and are currently residing in temporary accommodation. These children have experienced prolonged disruption to their formal education, with schooling interrupted for over two years as a result of the war.</p><p>To respond to this learning loss, Anera is delivering a phased educational support program informed by a focus group assessment conducted with the children across three age groups. The assessment identified significant needs in foundational literacy, alongside numeracy, English and science enrichment. English and Mathematics are being provided through a third party; Anera, will provide Arabic literacy support followed by science enrichment in subsequent phases.</p><p>This Terms of Reference covers the Arabic literacy phase only — a three-month (12-week) program of foundational literacy support delivered to the three age groups in parallel.</p><p><br></p><p><b>Objective of the Consultancy</b></p><p>The objective of this consultancy is to design and deliver a structured, learner-centered Arabic literacy program that helps Gaza children recover and strengthen foundational literacy skills — reading fluency, comprehension, vocabulary and written expression — in a supportive, engaging and trauma-sensitive environment that rebuilds learning confidence and routine.</p><p><br></p><p><b>Scope of Work</b></p><p><b>The consultant will be responsible for the full design and delivery of the Arabic literacy classes, including:</b></p><p>• Developing a progressive 12-week Arabic literacy curriculum and detailed session plans appropriate to each age group, drawing on the Thaki platform's literacy resources, where Thaki platform is an offline digital educational database, ready for immediate use in educational programs.</p><p>• Designing simple, activity-based baseline and endline assessment tools to measure learner progress without creating test anxiety.</p><p>• Delivering all scheduled sessions to the three groups using interactive, game-based, group-work and visual/video-based methods, in line with the learning preferences identified in the focus group findings.</p><p>• Differentiating instruction within each group to accommodate mixed ability levels resulting from interrupted schooling.</p><p>• For older groups, linking content to the Palestinian curriculum where feasible to support future educational progression.</p><p>• Maintaining attendance and learner progress records, and accommodating absences due to medical treatment through flexible recap and make-up support.</p><p>• Creating a safe, encouraging and trauma-sensitive classroom environment, and referring any child welfare or protection concerns to the designated Anera focal point.</p><p>• Organizing a closing learner showcase and certificate event with families.</p><p><br></p><p><b>Target Groups & Class Schedule</b></p><p>Classes will be delivered on <b>Mondays and Wednesdays</b> only, in consecutive one-hour sessions, to avoid clashing with the third-party English and Mathematics classes held on other days. Each group receives two one-hour sessions per week (24 hours per group over the phase). A short changeover between groups is built in to allow smooth transitions.</p><p><br></p><p><br></p><p><b>Deliverables</b></p><p><br></p><ul><li><b>Inception note & session plans</b></li></ul><p> A short inception note plus a week-by-week session plan for all three groups, including learning objectives, methods and Thaki platform resources (Week 1)</p><p><br></p><ul><li><b>Assessment tools</b></li></ul><p> Activity-based baseline and endline literacy assessment tools, plus a simple progress-tracking format (Week 1)</p><p><br></p><ul><li><b>Class delivery</b></li></ul><p> Delivery of all scheduled Arabic literacy sessions — 3 groups × 2 sessions/week × 12 weeks (72 contact hours total; 24 hours per group) (Weeks 1–12)</p><p><br></p><ul><li><b>Attendance & progress records</b></li></ul><p> Maintained attendance registers and learner progress records submitted to Anera (Ongoing / monthly)</p><p><br></p><ul><li><b>Learner showcase</b></li></ul><p> A closing showcase and certificate event for learners and their families (Week 12)</p><p><br></p><ul><li><b>Final report</b></li></ul><p> A concise final report covering delivery, attendance, learner progress (baseline vs. endline), challenges and recommendations (Within 2 weeks of completion)</p><p><br></p><p><br></p><p><b><span></span>Duration & Level of Effort</b></p><p>The consultancy will run for three months (12 weeks). The core delivery commitment is 72 contact hours (three groups × one hour × two days × twelve weeks), in addition to time required for curriculum and session planning, assessment design, record-keeping, the closing event and final reporting. The exact start date will be confirmed upon contracting.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Qualifications & Experience</b></p><p>• University degree in education, early-grade/primary education, or a related field.</p><p>• Demonstrated experience teaching Arabic literacy to children and adolescents, ideally across the 6–17 age range.</p><p>• Experience working with refugee, displaced, or war-affected children is strongly preferred.</p><p>• Familiarity with active, learner-centered and play-based teaching methods, and the ability to differentiate instruction for mixed ability levels.</p><p>• Understanding of trauma-sensitive / psychosocial-aware approaches to working with vulnerable children.</p><p>• Strong classroom management, interpersonal and communication skills; fluency in Arabic.</p><p>• Familiarity with the Palestinian curriculum and/or digital learning platforms (e.g., Thaki) is an advantage.</p><p><br></p><p><b>Reporting & Supervision</b></p><p>The consultant will report to the Deputy Country Director for Programs at Anera Jordan, and will coordinate closely with Anera's program and MEAL teams on scheduling, assessment, attendance reporting and progress monitoring.</p><p><br></p><p><b><span></span>Safeguarding & Code of Conduct</b></p><p>Given that the program serves vulnerable, war-affected children, the consultant must adhere at all times to Anera's Child Safeguarding Policy, Code of Conduct and Protection from Sexual Exploitation and Abuse (PSEA) standards. The selected consultant will be required to sign these policies prior to commencing work and may be subject to reference and background checks. Any safeguarding or child protection concern must be reported immediately to the designated Anera focal point.</p><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job purpose: We are seeking an experienced Platform Engineer to design, build, and operate enterprise-grade cloud platforms primarily on Microsoft Azure. The role focuses on cloud infrastructure, Kubernetes platforms, API management, DevOps automation, security, networking, and platform services that enable scalable, secure, and reliable application delivery. The ideal candidate will have strong hands-on experience with Azure technologies and a solid understanding of modern platform engineering, cloud-native architectures, and operational excellence practices.</p><p>Key Responsibilities</p><p>Azure Infrastructure & Platform Engineering</p><ul><li>Design, implement, and maintain scalable Azure cloud infrastructure.</li><li>Manage Azure subscriptions, resource groups, networking, and governance.</li><li>Implement Infrastructure as Code (IaC) using Terraform, Bicep, or ARM templates.</li><li>Ensure platform reliability, availability, performance, and security.</li></ul><p>API Management & Integration</p><ul><li>Design, implement, and manage Azure API Management (APIM).</li><li>Configure API gateways, routing, policies, authentication, authorization, and rate limiting.</li><li>Support API lifecycle management, monitoring, and governance.</li><li>Enable secure integration between internal and external services.</li></ul><p>Kubernetes & Container Platform</p><ul><li>Deploy, manage, and optimize Azure Kubernetes Service (AKS).</li><li>Configure and maintain NGINX Ingress Controller.</li><li>Manage container networking, ingress, scaling, and security.</li><li>Support cloud-native and microservices-based applications.</li></ul><p>DevOps & Automation</p><ul><li>Build and maintain Azure DevOps CI/CD pipelines.</li><li>Manage pipeline templates, variable groups, libraries, and release processes.</li><li>Automate infrastructure provisioning and operational workflows.</li><li>Implement DevSecOps and GitOps best practices.</li></ul><p>Security & Identity Management</p><ul><li>Manage Microsoft Entra ID applications, service principals, and managed identities.</li><li>Implement secrets, certificates, and key management using Azure Key Vault.</li><li>Apply security controls, governance policies, and compliance standards.</li><li>Support identity and access management across platform services.</li></ul><p>Networking</p><ul><li>Design and support Azure networking components including:</li><li>Virtual Networks (VNets)</li><li>Subnets</li><li>Network Security Groups (NSGs)</li><li>Private Endpoints</li><li>Load Balancers</li><li>Application Gateway</li><li>DNS and Traffic Management</li><li>Troubleshoot connectivity, performance, and security-related issues.</li></ul><p>Platform Services Administration</p><ul><li>Manage and support Azure services including:</li><li>Azure Redis Cache</li><li>Azure SQL</li><li>Azure Database for PostgreSQL</li><li>Azure Cosmos DB</li><li>Azure Functions</li><li>Azure App Service Plans</li><li>Azure Service Bus</li><li>Azure Storage Accounts</li><li>Azure API Management</li><li>Azure Key Vault</li></ul><p>Monitoring & Reliability</p><ul><li>Implement monitoring, logging, alerting, and observability solutions.</li><li>Support platform reliability, incident response, and operational excellence.</li><li>Participate in capacity planning, performance tuning, and root cause analysis.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4+ years of experience in Platform Engineering, Cloud Engineering, or DevOps.</li><li>Strong hands-on experience with Microsoft Azure.</li><li>Experience managing Azure API Management (APIM) and API Gateway solutions.</li><li>Experience with Azure Kubernetes Service (AKS) and Kubernetes administration.</li><li>Strong knowledge of Azure networking and security services.</li><li>Experience with Azure DevOps and CI/CD pipeline development.</li><li>Experience with Infrastructure as Code (Terraform, Bicep, or ARM Templates).</li><li>Experience with Microsoft Entra ID and Azure Key Vault.</li><li>Strong troubleshooting and operational support skills.</li></ul><p></p></section>
<p>BlackStone eIT is looking for an experienced and motivated Technical .NET Team Lead to join our dynamic team. In this leadership role, you will guide a team of developers in creating high-quality software applications with a focus on .NET technologies. You will be responsible for ensuring best practices in development and architecture while also fostering a collaborative and innovative work environment. If you're passionate about technology and enjoy mentoring others, this is the perfect opportunity for you!</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Software Engineering, or a related field.</li><li>Minimum of 10 years of hands-on software development experience with a strong focus on .NET technologies.</li><li>At least 3 years of experience in a leadership or team lead role.</li><li>Strong proficiency in .NET Core, ASP.NET, C#, and Angular frameworks.</li><li>Understanding of cloud platforms such as Microsoft Azure and experience with cloud development practices.</li><li>Proficient in designing and implementing scalable web applications, APIs, and microservices.</li><li>Experience with SQL Server and other database technologies.</li><li>Familiarity with Agile/Scrum methodologies and software development lifecycle (SDLC).</li><li>Excellent communication skills and the ability to collaborate effectively with cross-functional teams.</li><li>Strong problem-solving skills and a proactive approach to challenges.</li><li>Strong knowledge of Domain-Driven Design (DDD) and its practical application in software architecture and development.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>BlackStone eIT is looking for an experienced and motivated Technical .<br>NET Team Lead to join our dynamic team.<br> In this leadership role, you will guide a team of developers in creating high-quality software applications with a focus on .<br>NET technologies.<br> You will be responsible for ensuring best practices in development and architecture while also fostering a collaborative and innovative work environment.<br> If you're passionate about technology and enjoy mentoring others, this is the perfect opportunity for you!<br> Bachelor's degree in Computer Science, Software Engineering, or a related field.<br> Minimum of 10 years of hands-on software development experience with a strong focus on .<br>NET technologies.<br> At least 3 years of experience in a leadership or team lead role.<br> Strong proficiency in .<br>NET Core, ASP.<br>NET, C#, and Angular frameworks.<br> Understanding of cloud platforms such as Microsoft Azure and experience with cloud development practices.<br> Proficient in designing and implementing scalable web applications, APIs, and microservices.<br> Experience with SQL Server and other database technologies.<br> Familiarity with Agile/Scrum methodologies and software development lifecycle (SDLC).<br> Excellent communication skills and the ability to collaborate effectively with cross-functional teams.<br> Strong problem-solving skills and a proactive approach to challenges.<br> Strong knowledge of Domain-Driven Design (DDD) and its practical application in software architecture and development.<br></span> </div>
<p>Tagaddod is excited to welcome enthusiastic and results-driven fresh graduates for the role of Sales Representative in Jordan. This entry-level position provides a fantastic opportunity to kickstart your career in sales while developing essential skills and gaining hands-on experience.</p><p>Key Responsibilities</p><ul><li>Assist in the development and execution of sales initiatives targeting wholesale customers across Jordan.</li><li>Learn and promote Tagaddod s products and services to potential clients through various methodologies.</li><li>Conduct market research to identify potential clients and assess market needs.</li><li>Participate in team meetings and training sessions to enhance sales knowledge and skills.</li><li>Support the sales team in administrative tasks, such as preparing presentations, handling inquiries, and maintaining CRM database.</li><li>Shadow experienced sales representatives on client visits and market exploration.</li><li>Contribute to achieving sales targets and objectives while receiving mentorship from seasoned professionals.</li><li>Client visits.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business, Marketing, or related fields (recent graduates preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Ability to learn quickly and adapt in a fast-paced environment.</li><li>Basic proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</li><li>Passion for sales and commitment to providing exceptional customer service.</li><li>Team player with a positive attitude and willingness to learn.</li><li>Fluency in Arabic and English is essential</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking an experienced HCS Operations Specialist to manage and support Huawei Cloud Stack (HCS) infrastructure in a private on-premises environment. The role involves providing operational services across compute, storage, networking, and platform services, ensuring high availability, performance, and compliance within the served organization.</p><p><br></p><p>Key Responsibilities:</p><p>· Operate and maintain Huawei Cloud Stack Online (HCSO) infrastructure.</p><p>· Provide support for:</p><p>o Elastic Cloud Servers (ECS)</p><p>o Cloud Container Engine (CCE) Nodes</p><p>o Huawei Virtualization Services including Compute, Big Data, Storage, Security, and Networking.</p><p>o Database Services and Platform-as-a-Service (PaaS) offerings such as ROMA, Cloud Trace, DCS, etc.</p><p>· Monitor and optimize resource utilization and performance.</p><p>· Implement security controls and ensure compliance with internal policies.</p><p>· Troubleshoot and resolve infrastructure issues across services.</p><p>· Collaborate with architecture and governance teams for continuous improvement.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualifications:</p><p>· Bachelor’s degree in computer science, IT, or related field.</p><p>· 7+ years of experience in cloud infrastructure operations, with at least 4 years in Huawei Cloud Stack.</p><p>· Strong knowledge of virtualization, containerization, and cloud-native services.</p><p>· Experience with monitoring, logging, and security tools within HCS.</p><p>· Excellent problem-solving and communication skills.</p><p><br></p><p>Preferred Certifications:</p><p>· Huawei Certified ICT Expert (HCIE) – Cloud Service or equivalent.</p><p>· Certifications in ECS, CCE, or Huawei PaaS services.</p></div>
<p><h4>Description</h4>
<p>Optimiza is seeking an experienced senior software full stack developer to deliver high-quality software solutions that meet our business goals and enhance user experience.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Design, develop, and deploy scalable full-stack web applications.</li>
<li>Work with front-end technologies such as JavaScript frameworks (Angular, React, or Vue.js) and back-end technologies like .NET, Java, or Node.js.</li>
<li>Write clean, maintainable, and efficient code following industry best practices.</li>
<li>Collaborate with product managers, UX/UI designers, and other developers to deliver robust solutions.</li>
<li>Participate in code reviews, testing, and debugging to ensure software quality.</li>
<li>Mentor junior developers and contribute to team knowledge sharing.</li>
<li>Stay current with emerging technologies to continuously improve development processes.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, software engineering, or a related field.</li>
<li>5+ years of experience in full-stack software development.</li>
<li>Strong proficiency in front-end technologies including JavaScript and frameworks such as Angular, React, or Vue.js.</li>
<li>Proficient with back-end development using .NET, Java, Node.js, or similar.</li>
<li>Experience working with RESTful APIs and database systems (SQL and NoSQL).</li>
<li>Familiarity with version control tools like Git.</li>
<li>Knowledge of Agile methodologies and experience working in Agile teams.</li>
<li>Excellent problem-solving, communication, and collaboration skills.</li>
<li>Ability to mentor and guide junior team members.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Annual bonus</li>
<li>Class A health insurance</li>
<li>Training & development</li>
<li>Performance bonus</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is seeking an experienced senior software full stack developer to deliver high-quality software solutions that meet our business goals and enhance user experience.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Design, develop, and deploy scalable full-stack web applications.</li>
<li>Work with front-end technologies such as JavaScript frameworks (Angular, React, or Vue.js) and back-end technologies like .NET, Java, or Node.js.</li>
<li>Write clean, maintainable, and efficient code following industry best practices.</li>
<li>Collaborate with product managers, UX/UI designers, and other developers to deliver robust solutions.</li>
<li>Participate in code reviews, testing, and debugging to ensure software quality.</li>
<li>Mentor junior developers and contribute to team knowledge sharing.</li>
<li>Stay current with emerging technologies to continuously improve development processes.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, software engineering, or a related field.</li>
<li>5+ years of experience in full-stack software development.</li>
<li>Strong proficiency in front-end technologies including JavaScript and frameworks such as Angular, React, or Vue.js.</li>
<li>Proficient with back-end development using .NET, Java, Node.js, or similar.</li>
<li>Experience working with RESTful APIs and database systems (SQL and NoSQL).</li>
<li>Familiarity with version control tools like Git.</li>
<li>Knowledge of Agile methodologies and experience working in Agile teams.</li>
<li>Excellent problem-solving, communication, and collaboration skills.</li>
<li>Ability to mentor and guide junior team members.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Annual bonus</li>
<li>Class A health insurance</li>
<li>Training & development</li>
<li>Performance bonus</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets.</p><p>ACHIEVE ASSIGNED SALES TARGETS IN THE DESIGNATED TERRITORY.</p><p>BUILD SUSTAINABLE POSITIVE RELATIONSHIPS WITH TARGET HCPS AND KEY STAKEHOLDERS IN ASSIGNED TERRITORY.</p><p>MAINTAIN UPDATED CUSTOMER DATABASE.</p><p>TIMELY SUBMISSION OF DAILY CALLS REPORT & WEEKLY SALES TRACKERS.</p><p>KEEPING UP TO DATE WITH THE LATEST CLINICAL DATA IN THE RELATED THERAPY AREA, PRESENTING AND DISCUSSING THIS DATA WITH HEALTHCARE PROFESSIONALS.</p><p>TO PROVIDE ACCURATE AND COMPLETE MARKET FEEDBACK ON: COMPETITION, NEW PRODUCT CONCEPTS, AND CUSTOMER REQUIREMENTS AS WELL AS MARKETING OPPORTUNITIES</p><p>PLANNING AND EXECUTION OF MEDICAL EDUCATIONAL EVENTS.</p><p>CONDUCT ONGOING MARKET ANALYSIS.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE:</p><p>Bachelor Degree in B.Sc pharmacy</p><p>2 Years in Pharmaceutical Sales</p><p>TECHNICAL SKILLS:</p><p>Selling Skills/Presentation Skills - Professional</p><p>KEY ATTRIBUTES:</p><p>Market Knowledge</p><p>Flexibility and tolerance for ambiguity</p><p>Technical /Professional skills</p><p>Consumer relevancy</p><p>Capacity for and resistance to stress</p><p>Industry knowledge</p><p>Problem solving</p><p>Active listening</p><p>Curiosity/learning agility</p><p>Information seeking</p><p>Informal communication skills</p><p>ASPEN COMPETENCIES:</p><p>BUSINESS Foster Consumer & Customer Commitment Makes Good Decision</p><p>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change</p><p>SELF Continuously Grow & Develop Contribute Special Expertise</p><p></p></section>
<p>Under the supervision of the Human Resources and Operations Manager, the Procurement and Operations Assistant is responsible for managing the office's daily procurement and operational activities, ensuring the timely acquisition and delivery of goods, services, and works in full compliance with Amideast's Procurement Policy and internal procedures. The incumbent plays a key role in procuring high-quality, cost-effective goods and services while ensuring value for money, timely delivery, and adherence to approved budgets. The position is also responsible for coordinating facility maintenance activities and liaising with internal and external stakeholders to ensure that the office premises are safe, functional, and well maintained. In addition, the incumbent oversees outsourced service providers, including cleaning, security, maintenance, and catering, monitors service quality and staff performance, and supports the efficient operation of the office. The Procurement and Operations Assistant also provides backup support to the HR and Operations Assistant, as required.</p><p>RESPONSIBILITIES</p><p>Main Duties:</p><p>Procurement</p><ul><li>Maintain accurate records of contracts, purchase requisitions, purchase orders, and other procurement documentation in the designated systems and databases.</li><li>Maintain and update procurement Standard Operating Procedures (SOPs) to ensure alignment with Amideast's Procurement Policy.</li><li>Manage inventory levels and coordinate the timely procurement and replenishment of office supplies.</li><li>Coordinate with vendors and suppliers throughout the procurement process.</li><li>Conduct market research to identify qualified suppliers and evaluate the quality, availability, and cost of products and services.</li><li>Obtain competitive quotations and negotiate favorable pricing, terms, and delivery schedules while maintaining quality standards.</li><li>Build and maintain productive relationships with existing suppliers and identify new sourcing opportunities.</li><li>Prepare, review, and process procurement documentation in accordance with Amideast's procurement policies, procedures, and approval requirements.</li><li>Recommend vendors for award and maintain the preferred vendor database.</li><li>Monitor inventory levels and initiate replenishment orders as needed.</li><li>Support the Finance Department by coordinating the distribution of vendor cheques.</li><li>Process courier shipments by entering the required information into the related system.</li><li>Coordinate the procurement of goods and services for Amideast events and activities.</li><li>Manage user access by adding or removing employees from the Careem business account.</li><li>Perform other procurement- and operations-related duties as assigned.</li></ul><p>Facility Management (in coordination with the HR and Operations Assistant)</p><ul><li>Maintain and update facility management and maintenance SOPs in accordance with Amideast guidelines.</li><li>Ensure the office environment is clean, organized, safe, and professionally maintained.</li><li>Coordinate catering and related logistical services for meetings, events, and training activities.</li><li>Serve as one of the designated focal points for maintenance requests and coordinate with relevant parties to ensure their timely and effective resolution.</li><li>Monitor building maintenance and repair activities to ensure work is completed efficiently and to the required standard.</li><li>Communicate regularly with office staff regarding maintenance schedules, operational updates, and facility-related matters.</li><li>Monitor and oversee the performance of cleaning and security personnel, including attendance and service delivery, and coordinate with relevant parties as needed.</li><li>Prepare and manage daily cleaning schedules and assignments.</li><li>Conduct routine facility inspections to identify maintenance, safety, and housekeeping issues and coordinate corrective actions.</li><li>Ensure cleaning and security teams are informed of priorities and operational requirements.</li></ul><p>Human Resources (in coordination with the HR and Operations Assistant)</p><ul><li>Screen resumes and applications received for Amideast vacancy announcements.</li><li>Enroll eligible employees in the medical insurance program.</li><li>Process employee removals from the medical insurance program upon separation or changes in eligibility.</li><li>Provide backup support for HR administrative processes, as assigned.</li><li>Perform other HR-related duties as assigned.</li></ul><p>The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office.</p><ul><li>Computer (laptop or desktop)</li><li>Printer/Photocopier/Scanner/Fax</li><li>Telephone</li></ul><p>Up to 5% business travel may be needed to support the department as needed. The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation. Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse. Amideast provides covered training opportunities for its staff within its current portfolio of offered services and that it invests in the advancement of its staff s capabilities and skills to better perform at their roles. Please note only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>QUALIFICATIONS AND SKILLS</strong></p><p>Required</p><ul><li>Bachelor's degree in a relevant field.</li><li>Minimum of one year of relevant professional experience in procurement, operations, administration, or a related area.</li><li>Proficiency in English at B2 level or above according to the Common European Framework of Reference for Languages (CEFR).</li><li>Fluency in Arabic, including strong verbal and written communication skills.</li><li>Ability to work effectively both independently and as part of a team.</li><li>Proficiency in Microsoft Office applications and general computer literacy.</li><li>Strong organizational skills with the ability to manage multiple priorities and meet deadlines.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to manage time efficiently and prioritize tasks effectively.</li><li>Ability to work under pressure and deliver results within short timelines.</li><li>Reliable, approachable, and professional attitude.</li><li>Strong service orientation with a willingness to support colleagues and stakeholders.</li><li>Self-motivated with a positive and proactive approach to work.</li><li>Ability to maintain confidentiality and handle sensitive information with discretion.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs & promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Maintain updated customer database. Timely Submission of Daily Calls Report & Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy 2 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p><p></p></section>