Dermatologist Jobs - Amman Jordan
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span ><b>Description</b></span></div><div><span >AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.</span></div><div><span ><br></span></div><div><span >We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now, do you want to be a part of it? Then read on!</span></div><div><span ><br></span></div><div><br></div><div><span ><b>Key job responsibilities</b></span></div><div><span >- Maintain and follow strict confidentiality as customer privacy is our most important tenet.</span></div><div><span >- Work with a range of different types of data including, but not limited to: text, speech, audio, image, and video.</span></div><div><span >- Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly.</span></div><div><span >- Demonstrate proficiency in generating high quality human insight data across a range of modalities, inclusive of text, image video and audio.</span></div><div><span >- Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.</span></div><div><span >- Eye for detail and ability to pivot from one category of requirement to another instantaneously.</span></div><div><span >- Demonstrate support on daily operational deliverables for multiple task types assigned to you and the team.</span></div><div><span >- Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.</span></div><div><span >- Responsible for identifying day-to-day process and operational issues in Standard Operating Procedure, tools and suggest changes to unblock operations.</span></div><div><span >- Demonstrate ownership in floor support to clarify internal queries during execution on need basis.</span></div><div><span ><br></span></div><div><span ><b>A day in the life</b></span></div><div><span >We are looking for an AI Data Associate to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data.</span></div><div><span ><br></span></div><div><span >Your ability to concentrate, multi-task and your high attention to detail helps you deliver high-quality work as well as maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers’ lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial.</span></div><div><span ><br></span></div><div><span ><b>Basic Qualifications</b></span></div><div><span >- Associate's degree or above</span></div><div><span >- Good knowledge in both spoken and written English</span></div><div><span >- Language fluency in written and spoken Arabic</span></div><div><span >- Strong business writing skills with ability to create reports, proposals, and professional correspondence</span></div><div><span >- Advanced reading comprehension with ability to analyze complex business documents</span></div><div><span >- Developed analytical thinking and structured problem-solving capabilities</span></div><div><span >- Strong ability to interpret and implement detailed instructions across various projects</span></div><div><span >- Proficient research skills with experience gathering and synthesizing information from multiple sources</span></div><div><span >- Proven attention to detail in managing complex tasks and documents</span></div><div><span ><br></span></div><div><span ><b>Preferred Qualifications</b></span></div><div><span >- Bachelor's degree in a relevant field</span></div><div><span >- 1+ years of project coordination experience</span></div><div><span >- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization</span></div><div><span >- 2+ years of professional work experience with demonstrated task execution ability</span></div><div><span >- Proven capacity to leverage open-source resources effectively for comprehensive research purposes • Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy</span></div><div><span >- Advanced proficiency in Microsoft Office Suite and common business applications. Our inclusive culture empowers Amazonians to deliver the best results for our customers.</span></div><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Associate's degree or above</p><p>Good knowledge in both spoken and written English</p><p>Language fluency in written and spoken Arabic</p><p>Strong business writing skills with ability to create reports, proposals, and professional correspondence</p><p>Adv- Bachelor's degree in a relevant field</p><p>1+ years of project coordination experience</p><p>Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization</p><p>2+ years of professional work experience with</p><p></p></section>
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<p><strong>JOB TITLE </strong><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span><span class="ContentControl SCXW3893414 BCX8" ><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span><span class="TextRun SCXW3893414 BCX8" lang="EN-US" ><span class="NormalTextRun SCXW3893414 BCX8" >Health Informatics </span><span class="NormalTextRun SCXW3893414 BCX8" >Officer</span></span><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span></span><span class="EOP Selected SCXW3893414 BCX8" > </span></p>
<p><strong>JOB SUMMARY </strong></p>
<p><strong>We are seeking a Health Informatics Officer</strong> with a background in pharmacy to support the implementation, optimization, and continuous improvement of the Pharmaceutical Information Management System (PIMS). PIMS is a comprehensive digital platform that integrates pharmaceutical logistics, prescribing, dispensing, and reporting to strengthen supply chain management and improve patient care. The Health Informatics Officer will serve as a key link between clinical practice, pharmaceutical operations, and digital health systems by supporting system configuration, data quality, user adoption, training, workflow optimization, and evidence-based implementation. The role contributes to ensuring that PIMS effectively meets programmatic, operational, and clinical needs while supporting interoperability, standardization, and continuous enhancement of digital health services across implementation settings.</p>
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<p>MAIN TASKS AND RESPONSABILITIES</p>
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<ul>
<li>Gather, analyze, and document business, functional, and non-functional requirements through workshops, interviews, demonstrations, and stakeholder engagement, translating operational needs into clear system specifications.</li>
<li>Analyze client workflows, business processes, and operational challenges to design PIMS implementations that align with organizational objectives and best practices.</li>
<li>Configure and customize the PIMS platform based on approved requirements, including organizational structures, users, permissions, workflows, formularies, catalogs, reporting parameters, and other system settings.</li>
<li>Validate software configurations through functional testing and user acceptance testing (UAT), ensuring solutions meet client requirements prior to deployment.</li>
<li>Develop implementation documentation, configuration guides, user manuals, process maps, and standard operating procedures to support system deployment and long-term sustainability.</li>
<li>Plan and coordinate software implementation activities, including deployment planning, data migration support, testing, go-live preparation, and post-implementation stabilization.</li>
<li>Deliver user training, demonstrations, workshops, and onboarding sessions to ensure successful adoption of PIMS by client organizations.</li>
<li>Serve as the primary client success focal point throughout the implementation lifecycle, building strong relationships with client stakeholders and ensuring successful system adoption.</li>
<li>Conduct regular follow-up meetings with clients to monitor implementation progress, user satisfaction, system utilization, and achievement of project objectives.</li>
<li>Proactively identify implementation risks, user adoption challenges, and operational issues, coordinating with internal teams to ensure timely resolution.</li>
<li>Monitor key implementation and adoption indicators, preparing periodic status reports, success metrics, and recommendations for continuous improvement.</li>
<li>Work closely with software development, quality assurance, product, and technical support teams to communicate client feedback, clarify requirements, prioritize enhancements, and facilitate issue resolution.</li>
<li>Support troubleshooting activities by investigating reported issues, reproducing software defects, documenting findings, and coordinating with technical teams until resolution.</li>
<li>Promote best practices in digital health, pharmaceutical informatics, and change management to maximize the value delivered to client organizations.</li>
<li>Contribute to the continuous improvement of implementation methodologies, configuration standards, training materials, and client success processes.</li>
<li>Perform other duties as assigned by the supervisor.</li>
</ul>
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<p><strong>MINIMUM REQUIREMENTS</strong></p>
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<ul>
<li>Bachelor’s degree in pharmacy.</li>
<li>Experience or Internship in health informatics, client support, or software implementation.</li>
<li>NGO experience is preferred.</li>
<li>Strong communication and interpersonal skills with a client-oriented mindset.</li>
<li>Basic technical knowledge of software systems and troubleshooting practices.</li>
<li>High attention to detail, organizational skills, and ability to multitask in fast-paced environments.</li>
<li>Willingness to travel up to 40% to low-resource settings</li>
<li>Fluent English language.</li>
</ul>
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<p><strong>Additional Information</strong></p>
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<p><strong>Travel Required:</strong> 40 % of Time</p>
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<p><strong>Scope (Financial / Non-Financial):</strong></p>
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<p><strong>Key Contacts (Internal and External):</strong></p>
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<p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p>
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<p><strong>Ethical Conduct at International Medical Corps</strong></p>
<p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our <em>Code of Conduct and Ethics</em> and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our <em>Code of Conduct and Ethics</em>, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p>
<p>International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p>
<p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the <em>Code of Conduct and Ethics, </em>all staff are required to report suspected or actual misconduct or violations of organizational policies. Our <em>Code of Conduct and Ethics</em> and <em>Whistleblower Policy</em> prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p>
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<p><strong>Equal Opportunities</strong> </p>
<p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
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<p>Essential Responsibilities: The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of RADAR/Manual approach control operations.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Position Knowledge, Skills, and Abilities Required: Graduate of an approved DoD or FAA ATC course. Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility. Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations. Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent. Ability to obtain and maintain a US CENTCOM Medical Exam Must have or be able to obtain/maintain a US Government Secret Security Clearance. NOTE: US Citizenship is required to obtain a Secret Clearance.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p>
<p>Design, develop, and deliver onboarding programs, training sessions, and capability-building initiatives for consumer-facing teams.</p>
<p>Create practical training materials, facilitator guides, toolkits, and coaching resources aligned with business priorities and identified performance gaps.</p>
<p>Conduct field visits to assess team capabilities, identify development needs, and provide on-ground coaching and support.</p>
<p>Coach frontline employees, supervisors, and team leaders on communication skills, selling techniques, customer engagement, and service excellence.</p>
<p>Support the implementation of standard operating procedures (SOPs), execution standards, and best practices through effective learning interventions.</p>
<p>Partner with business stakeholders to understand capability requirements and translate business needs into impactful learning solutions.</p>
<p>Facilitate workshops, coaching sessions, and learning activities that improve employee knowledge, skills, and performance.</p>
<p>Monitor learning effectiveness through feedback, assessments, field observations, and performance insights to measure knowledge retention and behavior change.</p>
<p>Identify opportunities to enhance learning programs and continuously improve training approaches based on business needs.</p>
<p>Collaborate with cross-functional teams to support organizational capability development and key business initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p>
<p>Bachelor s degree in Business Administration, Marketing, Human Resources, Education, Psychology, Communications, or a related field.</p>
<p>4 6 years of experience in Learning & Development, capability development, sales training, field coaching, customer experience, retail operations, or a related discipline.</p>
<p>Proven experience in designing and delivering training programs, onboarding journeys, and coaching initiatives for frontline or consumer-facing teams.</p>
<p>Experience conducting needs assessments, identifying performance gaps, and developing targeted learning solutions.</p>
<p>Strong facilitation, communication, presentation, and stakeholder management skills.</p>
<p>Ability to develop engaging and practical learning materials that support business execution.</p>
<p>Comfortable working in the field and engaging directly with employees and leaders.</p>
<p>Experience in FMCG, retail, telecom, hospitality, banking, or other service-led industries is preferred.</p>
<p>Required Skills Communication</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description Key Responsibilities On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks. Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue whether an infrastructure fault or a user request is properly logged, categorized, prioritized, and tracked from initiation to resolution. User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity. Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system. Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards. Technical Skills Infrastructure & Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing. Ticketing & SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance. Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses. AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Education: Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field. ITIL Foundation certification (or higher) is highly preferred / required. Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial. Experience: 2 - 4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><p></p></section>
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<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc.</p>
<p> </p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
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<p><h4>Description</h4>
<p>As a community support specialist at Tamatem, you will serve as a liaison between our company and our users by providing problem-solving solutions to end users, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.</p>
<p>You will:</p>
<ul>
<li>Manage and solve large amounts of tickets and comments and respond to users in a timely manner.</li>
<li>Resolve product or service problems by clarifying users’ complaints.</li>
<li>Build sustainable relationships and trust with users through open and interactive communication.</li>
<li>Determine the cause of the problem and select and explain the best solution to solve the problem; expedite correction or adjustment and follow up to ensure resolution.</li>
<li>Provide prospective users with logical advice on our games that can best meet their needs by using the right methods/tools.</li>
<li>Maintain up-to-date user database through internal and external communications.</li>
<li>Prepare product or service reports by collecting and analyzing user information and contribute to team effort by accomplishing related results as needed.</li>
<li>Document and manage all users' inquiries and refer to the product department and/or management by collecting customer information and analyzing customer needs.</li>
<li>Monitor in-game chat.</li>
<li>Follow communication procedures, guidelines, and policies.</li>
<li>Perform other duties, as assigned.</li>
</ul>
<h4>Skills and experience you will bring to us:</h4>
<ul>
<li>Time management</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to adapt/respond to different types of characters</li>
<li>Patient</li>
<li>Teamwork</li>
<li>Ability to multitask</li>
<li>Ability to work under pressure</li>
<li>Strong problem-solving skills</li>
<li>Strong work ethic, team-oriented attitude, flexibility, and aptitude to thrive in a fast-paced environment</li>
<li>Excellent written and verbal communication in English and Arabic</li>
<li>Good Arabic language skills (written)</li>
<li>Customer service</li>
<li>Product knowledge</li>
<li>CRM systems and practices</li>
<li>Good understanding of social media</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Minimum of bachelor’s degree in business administration, management, public relations, or a related field.</li>
<li>1-2 years of experience, preferably in mobile gaming companies.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>As a community support specialist at Tamatem, you will serve as a liaison between our company and our users by providing problem-solving solutions to end users, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.</p>
<p>You will:</p>
<ul>
<li>Manage and solve large amounts of tickets and comments and respond to users in a timely manner.</li>
<li>Resolve product or service problems by clarifying users’ complaints.</li>
<li>Build sustainable relationships and trust with users through open and interactive communication.</li>
<li>Determine the cause of the problem and select and explain the best solution to solve the problem; expedite correction or adjustment and follow up to ensure resolution.</li>
<li>Provide prospective users with logical advice on our games that can best meet their needs by using the right methods/tools.</li>
<li>Maintain up-to-date user database through internal and external communications.</li>
<li>Prepare product or service reports by collecting and analyzing user information and contribute to team effort by accomplishing related results as needed.</li>
<li>Document and manage all users' inquiries and refer to the product department and/or management by collecting customer information and analyzing customer needs.</li>
<li>Monitor in-game chat.</li>
<li>Follow communication procedures, guidelines, and policies.</li>
<li>Perform other duties, as assigned.</li>
</ul>
<h4>Skills and experience you will bring to us:</h4>
<ul>
<li>Time management</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to adapt/respond to different types of characters</li>
<li>Patient</li>
<li>Teamwork</li>
<li>Ability to multitask</li>
<li>Ability to work under pressure</li>
<li>Strong problem-solving skills</li>
<li>Strong work ethic, team-oriented attitude, flexibility, and aptitude to thrive in a fast-paced environment</li>
<li>Excellent written and verbal communication in English and Arabic</li>
<li>Good Arabic language skills (written)</li>
<li>Customer service</li>
<li>Product knowledge</li>
<li>CRM systems and practices</li>
<li>Good understanding of social media</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Minimum of bachelor’s degree in business administration, management, public relations, or a related field.</li>
<li>1-2 years of experience, preferably in mobile gaming companies.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p>
<p>We are looking for a performance marketing account executive to join our growing and award-winning team to work on some of the region's most exciting brands.</p>
<h4>Requirements</h4>
<h4>Job responsibilities:</h4>
<ul>
<li>Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.</li>
<li>Oversee growth in performance. Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.</li>
<li>Solid knowledge of Google ads campaign types.</li>
<li>Continuous analysis of performance and reporting on digital campaigns.</li>
<li>Efficient management of budgets across all engines and campaigns.</li>
<li>Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.</li>
<li>Report on key performance indicators and lead generation initiatives, calculate cost per lead, project spend, adjust to demand and seasonality.</li>
</ul>
<h4>Skills required:</h4>
<ul>
<li>Minimum 2 years of relevant experience</li>
<li>Marketing and advertising background is a big plus</li>
<li>Experience in Google AdWords, Google AdWords Editor, Google Analytics.</li>
<li>Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.</li>
<li>Vast experience in the Google Content Network and with overall display advertising.</li>
<li>Knowledge and experience in retargeting/remarketing.</li>
</ul>
<h4>Benefits</h4>
<p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p>
<h4>The job in a nutshell</h4>
<p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p>
<h4>What will you do?</h4>
<p><strong>Employee lifecycle</strong></p>
<ul>
<li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li>
<li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li>
<li>Administer employee status changes, handling promotions, transfers, and related documentation.</li>
<li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li>
<li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li>
</ul>
<p><strong>Payroll & HRIS management</strong></p>
<ul>
<li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li>
<li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li>
<li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li>
<li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li>
</ul>
<p><strong>Compliance & legal adherence</strong></p>
<ul>
<li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li>
<li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li>
<li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li>
<li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li>
<li>Maintain meticulous records for all compliance-related activities.</li>
</ul>
<p><strong>Policy development & process improvement</strong></p>
<ul>
<li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li>
<li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li>
<li>Document and standardize all operational processes and workflows.</li>
</ul>
<p><strong>Employee engagement & support</strong></p>
<ul>
<li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li>
<li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li>
<li>Foster a culture of trust and transparency through clear and compassionate communication.</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li>
<li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li>
<li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li>
<li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li>
<li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li>
<li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li>
<li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li>
<li>Excellent communication and stakeholder management skills.</li>
</ul>
<h4>Who will excel?</h4>
<ul>
<li>Strong interpersonal and communication skills.</li>
<li>Detail-oriented with strong organizational abilities.</li>
</ul>
<h4>What we offer you?</h4>
<ul>
<li>We believe you will love working at Foodics!</li>
<li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>About Orient Express<br>
Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express sailing yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine-dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express.</p>
<h4>Job description</h4>
<ul>
<li>Provide professional and personalized wine recommendations, pairing suggestions, and beverage guidance to guests.</li>
<li>Perform wine service according to fine-dining and five-star hotel standards, including correct presentation, opening, and pouring techniques.</li>
<li>Support the management, organization, and maintenance of the wine cellar, ensuring proper storage conditions and stock rotation.</li>
<li>Assist in monitoring wine inventory levels, reporting shortages, breakages, and quality issues.</li>
<li>Contribute to the development, updating, and presentation of the wine list in line with the restaurant’s concept and positioning.</li>
<li>Collaborate closely with the kitchen brigade to ensure harmonious food and wine pairings.</li>
<li>Support the training of service staff on wine knowledge, service techniques, and beverage upselling.</li>
<li>Ensure compliance with hygiene, safety, and food & beverage service standards.</li>
<li>Assist in controlling beverage costs, minimizing waste, and supporting revenue optimization through informed sales.</li>
<li>Manage guest preferences, special requests, and VIP experiences with discretion and professionalism.</li>
<li>Participate in wine tastings, supplier meetings, and product evaluations as required.</li>
<li>Uphold the hotel’s brand values, grooming standards, and luxury service culture at all times.</li>
</ul>
<h4>Additional information</h4>
<p>A competitive salary package<br>
ALL - Heartist® Program: Employee benefit card offering discounted rates at all Accor locations and partner venues worldwide.<br>
Learning & development: Opportunity to develop your talent and grow within your property and across the world!</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Key responsibilities of role Developing product strategies for a given geography , collaborating with cross-functional teams to ensure product alignment with business goals Define local Target Product Profile, leading product decisions including market positioning and overall product life cycle management including portfolio shape . Planning trials: define the standard varieties, trial seeds allocation and standard key traits for evaluation of the PLC 6 trials Inputs Seed Production needs of PLC 5 to 6 & 6 to 7 for the territory Consolidates CU or Territory Trial reports (PLC6) to support advancement decision and promotional activities Define and drive New Product Introduction (NPI) strategy and Plans with the Customer Experience campaigns Drive variety naming and activate registration / IP protecting including trials Assess value traits & positioning , proposing pricing Provide strategic inputs to RCL by maintaining an in-depth understanding of the changing market trends,values value chain needs including competitors landscape Update customer needs and preferences, to support analysis of portfolio health, update of TPP and prioritize segments/target/market scope Gives technical support to key producers, leverages technical knowledge to the sales team to prepare sales arguments and after sales support</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Product Strategy Development: Experience in developing product strategies and collaborating with cross-functional teams</li><li>Product Lifecycle Management: Knowledge of defining market positioning and life cycle management</li><li>Data Consolidation and Analysis: Experience in consolidating Trial reports to support advancement decisions and developing promotional activities.</li><li>New Product Introduction Strategy: Ability to define and drive NPI strategy including customer experience campaigns.</li><li>Market Analysis and Pricing: Experience in assessing value traits, market positioning, and proposing pricing strategies based on market trends and competitor analysis.</li><li>Customer Needs Analysis: Ability to update customer needs and preferences, support portfolio health analysis, and update Target Product Profiles.</li><li>Strategic thinking: The ability to think strategically and develop long-term plans for product portfolio development that align with business goals and customer needs.</li><li>Communication skills: Strong communication skills to collaborate with cross-functional teams, including sales, marketing, and engineering, to ensure that product development aligns with customer needs and business objectives.</li><li>Adaptability: The ability to adapt to changing market conditions and customer needs to ensure that the product portfolio remains relevant and competitive.</li><li>Influencing: Strong influencing skills to inspire and motivate teams to achieve product development goals and drive innovation</li></ul><p></p></section>
<p>Successfully design, develop, implement, and maintain enterprise Business Intelligence and AI solutions that improve data accessibility, reporting, analytics, and decision-making across UNRWA. Deliver high-quality data warehouse models, ETL/ELT solutions, Power BI dashboards, AI-enabled analytics, and technical documentation while ensuring data quality, adherence to enterprise architecture standards, and knowledge transfer to relevant technical teams.</p><p>Work Location HQA and open for remote consultancy in the UNRWA fields of operation Expected duration 12 months</p><p>Duties and Responsibilities</p><p>The Consultant will be responsible for providing senior technical expertise in Business Intelligence, Data Analytics, Data Warehousing, and Artificial Intelligence solutions. The Consultant will work closely with the Enterprise Architecture & Business Intelligence (EBI) team to deliver enterprise reporting and analytics capabilities. Specific outputs/tasks include, but are not limited to:</p><ul><li>Analyze business requirements and translate them into technical BI and AI solutions.</li><li>Design and develop dimensional data warehouse models and analytical/semantic models.</li><li>Design and develop OLAP cubes and support database objects.</li><li>Develop, maintain, and optimize ETL/ELT processes and data integration solutions.</li><li>Design, develop, deploy, and maintain Power BI reports, dashboards, KPI scorecards, and AI-powered dashboards.</li><li>Support implementation and adoption of Microsoft Copilot and other AI capabilities within BI solutions.</li><li>Ensure data quality, consistency, completeness, and accuracy through profiling, validation, cleansing, and monitoring activities.</li><li>Provide technical advice and recommendations related to BI, Power BI, analytics, AI, and data architecture.</li><li>Coordinate with the Enterprise Architecture & Business Intelligence team on technical design, architecture, deployment, and production support.</li><li>Provide technical guidance and knowledge transfer to BI developers and relevant technical staff.</li><li>Prepare and maintain technical documentation including solution designs, specifications, operational procedures, and user manuals.</li><li>Perform other related duties as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Computer Science, Information Technology, Data Science, Artificial Intelligence, Software Engineering, or another related discipline.</li><li>Minimum seven (6) years of relevant professional experience.</li><li>Professional experience in Business Intelligence, Data Analytics, Data Engineering, Data Warehousing, Software Development, or related fields, including experience with Power BI, SQL Server, ETL/ELT development, dimensional modelling, AI-powered analytics, and Microsoft BI technologies.</li><li>Extensive experience with Microsoft Power BI.</li><li>Extensive experience with SQL Server, SQL development, and database scripting.</li><li>Strong experience in Data Warehouse design and dimensional modelling.</li><li>Strong experience in ETL/ELT development and data integration.</li><li>Strong experience writing DAX and SQL.</li><li>Experience with Microsoft SSIS and SSAS.</li><li>Experience implementing AI-powered analytics, Microsoft Copilot, or Generative AI solutions.</li><li>Experience translating business requirements into analytical solutions.</li><li>Experience preparing technical documentation.</li><li>Experience with Microsoft Azure and/or Microsoft Fabric is desirable</li><li>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.</li></ul>
<p><h4>Description</h4>
<p>The Loyalty Program Officer plays a key role in managing, analyzing, and growing the Zain Cash loyalty program. This position is responsible for developing customer-centric campaigns, managing a gamified points system, and building strategic relationships with partners to enhance program value. The officer will monitor customer behavior, optimize voucher offerings, track satisfaction, and generate actionable insights to increase engagement and retention. Cross-functional collaboration is critical to align program efforts with internal teams and external partners.</p>
<h4>Responsibilities</h4>
<ul>
<li>Manage the day-to-day operations of the Zain Cash loyalty program, including points accrual, redemption logic, and reward tiering.</li>
<li>Develop and execute gamified campaigns to boost engagement, transactions, and point usage.</li>
<li>Continuously monitor point utilization trends to optimize customer experience and reward structures.</li>
<li>Analyze voucher performance, redemption behavior, and customer preferences.</li>
<li>Report on voucher value, usage rates, and campaign ROI.</li>
<li>Recommend improvements based on data to ensure vouchers are relevant and attractive.</li>
<li>Customer segment based on usage patterns and loyalty behavior.</li>
<li>Design tailored offers and benefits based on customer insights.</li>
<li>Conduct periodic satisfaction surveys and generate reports to measure loyalty program impact.</li>
<li>Build and maintain strong relationships with third-party partners to source valuable offers and benefits.</li>
<li>Negotiate partnership deals that provide meaningful rewards to customers and align with Zain Cash's loyalty strategy.</li>
<li>Expand the partner network to create a diversified and appealing reward ecosystem.</li>
<li>Generate regular dashboards and performance reports to track KPIs (engagement, redemption, churn).</li>
<li>Collaborate with data and BI teams to ensure accurate tracking of loyalty metrics and customer value.</li>
<li>Translate data into actionable strategies for retention and growth.</li>
<li>Work closely with product, marketing, customer service, and sales teams to ensure program alignment.</li>
<li>Share campaign plans, updates, and performance metrics across departments.</li>
<li>Support internal training or onboarding sessions related to loyalty campaigns and tools.</li>
<li>Monitor trends in customer loyalty, fintech rewards programs, and gamification strategies.</li>
<li>Analyze competitor offerings to identify innovation opportunities and areas of differentiation.</li>
<li>Recommend strategic improvements to enhance the value of Zain Cash's loyalty platform.</li>
</ul>
<h4>Requirements</h4>
<p>Bachelor’s degree in marketing, Business Administration, or related field</p>
<p>1–3 years of relevant experience in loyalty program management, CRM, or customer engagement, preferably in fintech, telecom, or retail.</p>
<h4>Preferred Skills</h4>
<ul>
<li>Solid understanding of loyalty program structures and gamification techniques.</li>
<li>Experience in data analysis and campaign reporting.</li>
<li>Strong communication, negotiation, and partner management skills.</li>
<li>Ability to think strategically while managing operational tasks.</li>
<li>Proficiency in Excel, PowerPoint, and CRM/reporting tools.</li>
<li>Team-oriented mindset with strong coordination and project follow-up abilities.</li>
<li>Customer-focused, analytical, and creative thinker.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Loyalty Program Officer plays a key role in managing, analyzing, and growing the Zain Cash loyalty program. This position is responsible for developing customer-centric campaigns, managing a gamified points system, and building strategic relationships with partners to enhance program value. The officer will monitor customer behavior, optimize voucher offerings, track satisfaction, and generate actionable insights to increase engagement and retention. Cross-functional collaboration is critical to align program efforts with internal teams and external partners.</p>
<h4>Responsibilities</h4>
<ul>
<li>Manage the day-to-day operations of the Zain Cash loyalty program, including points accrual, redemption logic, and reward tiering.</li>
<li>Develop and execute gamified campaigns to boost engagement, transactions, and point usage.</li>
<li>Continuously monitor point utilization trends to optimize customer experience and reward structures.</li>
<li>Analyze voucher performance, redemption behavior, and customer preferences.</li>
<li>Report on voucher value, usage rates, and campaign ROI.</li>
<li>Recommend improvements based on data to ensure vouchers are relevant and attractive.</li>
<li>Customer segment based on usage patterns and loyalty behavior.</li>
<li>Design tailored offers and benefits based on customer insights.</li>
<li>Conduct periodic satisfaction surveys and generate reports to measure loyalty program impact.</li>
<li>Build and maintain strong relationships with third-party partners to source valuable offers and benefits.</li>
<li>Negotiate partnership deals that provide meaningful rewards to customers and align with Zain Cash's loyalty strategy.</li>
<li>Expand the partner network to create a diversified and appealing reward ecosystem.</li>
<li>Generate regular dashboards and performance reports to track KPIs (engagement, redemption, churn).</li>
<li>Collaborate with data and BI teams to ensure accurate tracking of loyalty metrics and customer value.</li>
<li>Translate data into actionable strategies for retention and growth.</li>
<li>Work closely with product, marketing, customer service, and sales teams to ensure program alignment.</li>
<li>Share campaign plans, updates, and performance metrics across departments.</li>
<li>Support internal training or onboarding sessions related to loyalty campaigns and tools.</li>
<li>Monitor trends in customer loyalty, fintech rewards programs, and gamification strategies.</li>
<li>Analyze competitor offerings to identify innovation opportunities and areas of differentiation.</li>
<li>Recommend strategic improvements to enhance the value of Zain Cash's loyalty platform.</li>
</ul>
<h4>Requirements</h4>
<p>Bachelor’s degree in marketing, Business Administration, or related field</p>
<p>1–3 years of relevant experience in loyalty program management, CRM, or customer engagement, preferably in fintech, telecom, or retail.</p>
<h4>Preferred Skills</h4>
<ul>
<li>Solid understanding of loyalty program structures and gamification techniques.</li>
<li>Experience in data analysis and campaign reporting.</li>
<li>Strong communication, negotiation, and partner management skills.</li>
<li>Ability to think strategically while managing operational tasks.</li>
<li>Proficiency in Excel, PowerPoint, and CRM/reporting tools.</li>
<li>Team-oriented mindset with strong coordination and project follow-up abilities.</li>
<li>Customer-focused, analytical, and creative thinker.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an experienced data engineer / BI engineer to design, build, and maintain scalable data platforms that enable analytics, reporting, and data-driven decision making. The role focuses on data ingestion, transformation, modeling, and analytics enablement, with strong emphasis on Python-based data engineering and modern data architectures.</p>
<h4>Responsibilities:</h4>
<p><strong>1. Data engineering & data architecture:</strong><br>
Design and maintain scalable data pipelines for ingesting, transforming, and serving structured and semi-structured data.<br>
Develop robust data transformation and processing logic using Python and distributed data processing frameworks.<br>
Design and maintain analytical data models (dimensional models, fact/dimension tables) optimized for reporting and analytics.<br>
Ensure data quality, reliability, performance, and consistency across the data platform.<br>
Translate business and analytical requirements into efficient and maintainable data solutions.</p>
<p><strong>2. Analytics & BI enablement:</strong><br>
Build and maintain semantic / analytical models that support enterprise reporting and self-service analytics.<br>
Collaborate with analysts and business users to deliver trusted datasets and metrics.<br>
Support reporting and dashboarding solutions by providing optimized data structures and calculations.</p>
<p><strong>3. Delivery & collaboration:</strong><br>
Produce clear technical documentation including data models, transformation logic, and pipeline designs.<br>
Collaborate with cross-functional teams including data analysts, data engineers, and business stakeholders.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in data science, computer science, data engineering, or a relevant field.<br>
1-3 years of BI development experience.<br>
3+ years of cloud-based BI development experience.<br>
Excellent English language verbal and written communication.<br>
Able to analyse and understand complex data.<br>
Able to implement modules that have security and authorization frameworks.<br>
Strong problem-solving skills.</p>
<h4>Technical skills:</h4>
<p><strong>Programming & data processing:</strong><br>
Strong proficiency in Python for data engineering and analytics use cases.<br>
Experience building reusable, testable, and maintainable data transformation code.</p>
<p><strong>Data warehousing & modeling:</strong><br>
Strong knowledge of SQL and analytical query optimization.<br>
Solid understanding of data warehousing concepts (ETL/ELT, fact and dimension modeling).<br>
Experience designing star and snowflake schemas for analytics and reporting.<br>
Understanding of semantic layers and metrics definitions for BI consumption.</p>
<p><strong>Cloud & modern data platforms:</strong><br>
Experience working with cloud-based data platforms and data lakes (preferred Azure).<br>
Understanding of scalable data architectures (Lakehouse, warehouse, streaming vs batch).</p>
<p><strong>BI & analytics:</strong><br>
Experience supporting BI and reporting tools through well-designed datasets and models (preferred Power BI).<br>
Knowledge of analytical calculations, KPIs, and performance optimization for reporting workloads.</p>
<p><strong>CI/CD & DevOps (supporting skills):</strong><br>
Working knowledge of CI/CD concepts applied to data and analytics projects.<br>
Experience using version control systems (e.g., Git, Perforce or Apache Subversion) for managing data, code, and artifacts.<br>
Familiarity with deployment pipelines and environment promotion for data solutions.</p></p><p></p>
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an experienced data engineer / BI engineer to design, build, and maintain scalable data platforms that enable analytics, reporting, and data-driven decision making. The role focuses on data ingestion, transformation, modeling, and analytics enablement, with strong emphasis on Python-based data engineering and modern data architectures.</p>
<h4>Responsibilities:</h4>
<p><strong>1. Data engineering & data architecture:</strong><br>
Design and maintain scalable data pipelines for ingesting, transforming, and serving structured and semi-structured data.<br>
Develop robust data transformation and processing logic using Python and distributed data processing frameworks.<br>
Design and maintain analytical data models (dimensional models, fact/dimension tables) optimized for reporting and analytics.<br>
Ensure data quality, reliability, performance, and consistency across the data platform.<br>
Translate business and analytical requirements into efficient and maintainable data solutions.</p>
<p><strong>2. Analytics & BI enablement:</strong><br>
Build and maintain semantic / analytical models that support enterprise reporting and self-service analytics.<br>
Collaborate with analysts and business users to deliver trusted datasets and metrics.<br>
Support reporting and dashboarding solutions by providing optimized data structures and calculations.</p>
<p><strong>3. Delivery & collaboration:</strong><br>
Produce clear technical documentation including data models, transformation logic, and pipeline designs.<br>
Collaborate with cross-functional teams including data analysts, data engineers, and business stakeholders.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in data science, computer science, data engineering, or a relevant field.<br>
1-3 years of BI development experience.<br>
3+ years of cloud-based BI development experience.<br>
Excellent English language verbal and written communication.<br>
Able to analyse and understand complex data.<br>
Able to implement modules that have security and authorization frameworks.<br>
Strong problem-solving skills.</p>
<h4>Technical skills:</h4>
<p><strong>Programming & data processing:</strong><br>
Strong proficiency in Python for data engineering and analytics use cases.<br>
Experience building reusable, testable, and maintainable data transformation code.</p>
<p><strong>Data warehousing & modeling:</strong><br>
Strong knowledge of SQL and analytical query optimization.<br>
Solid understanding of data warehousing concepts (ETL/ELT, fact and dimension modeling).<br>
Experience designing star and snowflake schemas for analytics and reporting.<br>
Understanding of semantic layers and metrics definitions for BI consumption.</p>
<p><strong>Cloud & modern data platforms:</strong><br>
Experience working with cloud-based data platforms and data lakes (preferred Azure).<br>
Understanding of scalable data architectures (Lakehouse, warehouse, streaming vs batch).</p>
<p><strong>BI & analytics:</strong><br>
Experience supporting BI and reporting tools through well-designed datasets and models (preferred Power BI).<br>
Knowledge of analytical calculations, KPIs, and performance optimization for reporting workloads.</p>
<p><strong>CI/CD & DevOps (supporting skills):</strong><br>
Working knowledge of CI/CD concepts applied to data and analytics projects.<br>
Experience using version control systems (e.g., Git, Perforce or Apache Subversion) for managing data, code, and artifacts.<br>
Familiarity with deployment pipelines and environment promotion for data solutions.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't within servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn’t service’s scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn’t service’s scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>