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<p>Overview of the job</p><p>Join our team as an Interior Designer (Interior Design) in Amman, Jordan, where we focus on delivering interior design solutions for interaction effects in the user experience and ensuring customer satisfaction. We are a non-profit organization in the field of committed design, quality-driven, and we seek experienced and diverse volunteer talents.</p><p>Key responsibilities and duties</p><ul><li>Develop and coordinate interior design concepts from the initial stage to the finish, including achieving project goals, budget, and engineering drawings.</li><li>Prepare comprehensive visuals, boards, 3D models, and technical details required for successful entrants.</li><li>Conduct thorough reviews with clients and project teams to align with requirements and quality expectations.</li><li>Coordinate with engineers and contractors and apply details to specifications.</li><li>Monitor project costs as new materials start in terms of quality and price.</li><li>Prepare design documents, technical notes, and periodic updates on the status of organized events.</li><li>Adhere to health and infection control standards for local systems in Jordan.</li></ul><p>Requirements</p><ul><li>Experience ranging from 2 to 6 years in interior design and interior engineering, with notable projects (saved) for the young man.</li><li>Proficiency in common design software such as AutoCAD, SketchUp, Revit, and Adobe Creative Suite, with ability to produce executive drawings and specific plans.</li><li>Deep understanding of decor materials and finishes, and skills in color, lighting, and overall space coordination.</li><li>Strong ability to manage budget constraints and coordinate with current personnel.</li><li>Familiarity with related local standards and laws regarding reliability in Jordan.</li></ul><p>Skills required</p><ul><li>High-level creativity and design with an artistic sense and attention to detail.</li><li>Effectively present texts clearly to team members.</li><li>Strong analytical organizational skills, with creative thinking for analytical solutions.</li><li>Ability to handle work pressure and deadlines.</li><li>Teamwork, initiative, and openness to advanced learning.</li></ul><p>Benefits</p><ul><li>Competitive salary and performance incentive packages.</li><li>Dynamic work environment and opportunities for ongoing growth.</li><li>Health insurance and related work permits and client permits.</li><li>Opportunity to participate in diverse projects inside Jordan and abroad as needed.</li></ul><p>If you have a passion for design creativity and are looking for a job opportunity in a unified environment that supports your effectiveness, this job is for you. Please submit your recent design works and a brief profile that highlights your achievements in interior design.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span>
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<h2 class="h5">Job description</h2><div class="t-break" data-jb-field="description"><span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Description</strong></p><p>Location: Remote, any MC office location- preference for AMEE region time zone locations</p><p>Position Status: Full-time</p><p>Risk Level: Level 3</p><p>Level 2</p><p>Level 1 (Level 3: Frequent contact with participants, direct contact with children, access to sensitive data, and/or high level of accountability. Level 2: Some contact with participants; unplanned non-direct contact with children . Level 1: Likely to have no contact with participants or sensitive data)</p><p>About Mercy Corps</p><p>Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long-term impact.</p><p>About International Finance (IF) and the Asia, Middle East and Europe (AMEE) Regional Teams</p><p>International Finance supports Mercy Corps operations in award financial management, financial reporting, and compliance with internal policies and procedures. Strong International Finance support is key to the success and delivery of quality programs. The VP of International Finance, in close collaboration with the Deputy Regional Director, Operations, country leadership, the Regional Controller, and the country operations management team, focuses on developing and supporting a high standard of financial management to maximize Mercy Corps emergency responses in a compliant and efficient way.</p><p>The Position</p><p>The Regional Finance Director serves as a member of the International Finance team and the AMEE regional office, supporting the financial management function for the regional portfolio and overseeing the financial management of initiatives led by the AMEE regional teams. The Director plays a key role in advancing strategies and initiatives within the region, ensuring alignment with Mercy Corps internal policies, procedures, and donor regulations. Reporting to the VP of International Finance and the Deputy Regional Director (DRD), Operations, this position collaborates closely with and provides strategic oversight to the Regional Controller to strengthen accounting oversight, financial controls, compliance, and the effective use of financial resources across programs and departments, fostering efficiency and effectiveness.</p><p>Essential Responsibilities</p><p>Financial Management Oversight</p><ul><li>Collaborate with Finance Directors & Managers across the region and with the Regional Controller to support award implementation and financial management, ensuring consistent use of Mercy Corps' financial management best practices.</li><li>Conduct periodic support visits to the country programs following an approved scope of work.</li><li>Monitor the financial performance of the regional portfolio. Identify weaknesses, strengths, risks, and opportunities across the AMEE portfolio, and develop strategies to strengthen financial management systems and practices. Promote a culture of problem-solving and continuous improvement.</li><li>Monthly Reviews of the financial health and risk identification shared with the Regional Senior Leadership Team and VP of International Finance for action.</li><li>Oversee and strengthen risk management processes, ensuring robust performance oversights are in place and developing mitigation strategies to safeguard financial integrity and compliance across country programs</li><li>Proactively identify potential risks and develop mitigation strategies with the Regional Senior Team</li><li>Develop an expertise and maintain current on the rules and regulations of all donors and provide guidance in the area of donor compliance.</li><li>Contribute to discussions on financial policy issues including the maintenance and development of the International Finance Manual.</li></ul><p>Oversight of Regional Controller Functions</p><ul><li>Provide strategic oversight and direction to the Regional Controller function to ensure strong accounting oversight, financial controls, and compliance across country programs and regional operations.</li><li>Collaborate with the Regional Controller to monitor the effectiveness of core accounting processes, including month-end close, balance sheet reconciliations, cash management controls, statutory reporting, and timely resolution of accounting issues.</li><li>Ensure that significant control gaps, audit findings, and compliance risks identified through the Regional Controller function are escalated, tracked, and addressed through clear corrective action plans.</li><li>Promote alignment between the Regional Controller, country finance leads, and corporate finance teams to strengthen consistency in accounting practices, internal controls, and financial reporting standards.</li><li>Support the Regional Controller in identifying capacity gaps, strengthening country-level accounting practices, and contributing to practical solutions that improve financial discipline, compliance, and operational effectiveness.</li></ul><p>Awards Financial Management Support</p><ul><li>Support regional and country teams during start-up, closeout, and other major events. Including the development of master budgets, subaward budgets and the development of financial monitoring tools and systems for sub-recipients.</li><li>Analyze and support the country program s financial forecasting process to enhance effective Budget vs. Actual (BvA) management and ensure accurate forecasting, as needed</li><li>Deploy to country offices and field sites within the region to provide on-the-ground support and oversight.</li><li>Support Business Development efforts with reviews and input to cost proposals as needed. Perform the final financial review of the proposal document before approval and submission to the donor.</li><li>Oversee regional initiatives as needed.</li><li>Ensure compliance with internal financial policies, procedures, and donor regulations across all projects managed by the region.</li><li>Review audit reports and support country offices in solving audit issues with the collaboration of the regional controller.</li><li>Internal/External Audit closure and corrective action plan development and tracking</li></ul><p>Strategic Planning and Support Functions</p><ul><li>Provide financial information which supports the Regional Senior Management Team in making business decisions in line with Mercy Corps, Regional & Country Program strategies.</li><li>Participate in regional SMT with strategic thinking, risk analysis and other engagement as needed</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Accounting or Finance - Master s Degree, CPA or equivalent a plus.</li><li>At least 10+ years of international level progressive financial management experience within an INGO at field level/overseas level experience, including supervisory experience required.</li><li>Experience working in complex and fast-paced environments, with the ability to deploy to emergency locations.</li><li>Excellent leadership and communication skills, with the ability to effectively manage and motivate teams.</li><li>Proven ability to work collaboratively with diverse stakeholders and build strong relationships.</li><li>Proven experience in managing multi-country financial operations and donor-funded projects</li><li>Proven knowledge of US Government and European Union regulations highly desirable, including with US Government contracting</li><li>Commitment to humanitarian principles and the mission and strategy of Mercy Corps.</li><li>Fluency in English and Arabic required. Proficiency in relevant regional language(s) is highly desirable.</li><li>This position requires frequent travel (up to 25% of the time)</li><li>Proficiency with MS Office software required (Outlook, Word, Excel, PowerPoint).</li></ul><p></p></section>
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an Associate Director – Finance / Financial Controller for a senior leadership role responsible for overseeing US Finance Department operations remotely while based in Amman, Jordan. The role ensures the integrity of financial reporting, strong internal controls, regulatory compliance, and effective financial operations for the company's US business.</p>
<p>This position plays a critical role in partnering with US-based stakeholders, leading a team of 9 finance professionals, and supporting the company's strategic, operational, and compliance objectives in line with public company and pharmaceutical industry standards.</p>
<h4>Responsibilities:</h4>
<p><strong>1. Financial control & reporting</strong><br>
Oversee end-to-end financial reporting for US operations, ensuring accuracy, completeness, and timeliness in accordance with IFRS, and internal company policies.<br>
Manage monthly, quarterly, and annual close processes for US entities.<br>
Review and approve balance sheet reconciliations, journal entries, and financial analyses.<br>
Ensure compliance within internal controls and audit standards.</p>
<p><strong>2. Leadership & people management</strong><br>
Lead, develop, and manage a team of 9 finance professionals covering accounting, reporting, and control functions.<br>
Set clear objectives, performance expectations, and development plans for team members.<br>
Foster a high-performance culture with strong accountability, collaboration, and continuous improvement.<br>
Ensure effective workload distribution and succession planning within the team.</p>
<p><strong>3. US operations & business partnership</strong><br>
Serve as a primary finance partner to US-based business leaders and finance stakeholders.<br>
Provide insightful financial analysis, commentary, and recommendations to support decision-making.<br>
Monitor and analyze key financial metrics, variances, and trends impacting US operations.</p>
<p><strong>4. Compliance, controls & governance</strong><br>
Ensure strong financial governance and adherence to the company's internal control framework.<br>
Maintain compliance with pharmaceutical industry regulations affecting financial reporting.<br>
Implement and enhance process controls to mitigate financial and operational risks.<br>
Support continuous improvement initiatives, including process automation and standardization.</p>
<p><strong>5. Systems & process improvement</strong><br>
Oversee finance-related systems and reporting tools used for US operations.<br>
Drive efficiencies in close, reporting, and reconciliation processes.<br>
Lead or support finance transformation initiatives, shared services optimization, and system upgrades.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in Accounting, Finance, or related field (required)<br>
Master’s degree, CPA, CMA, ACCA, or equivalent professional qualification is strongly preferred<br>
Minimum 12–15 years of progressive finance and accounting experience<br>
Proven experience in a controller, senior finance manager, or associate director role<br>
Experience within pharmaceuticals, life sciences, or manufacturing is highly preferred<br>
Demonstrated experience managing and leading big teams</p>
<h4>Skills:</h4>
<ul>
<li>Expert knowledge of financial reporting, internal controls, and regulatory compliance</li>
<li>Strong leadership, people management, and stakeholder engagement skills</li>
<li>Excellent analytical, problem-solving, and decision-making capabilities</li>
<li>Ability to manage complex, multinational finance operations remotely</li>
<li>Strong communication skills with the ability to engage in senior leadership</li>
<li>High level of integrity, attention to detail, and ownership mindset</li>
<li>Proficiency in ERP systems (SAP) and advanced Excel</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an Associate Director – Finance / Financial Controller for a senior leadership role responsible for overseeing US Finance Department operations remotely while based in Amman, Jordan. The role ensures the integrity of financial reporting, strong internal controls, regulatory compliance, and effective financial operations for the company's US business.</p>
<p>This position plays a critical role in partnering with US-based stakeholders, leading a team of 9 finance professionals, and supporting the company's strategic, operational, and compliance objectives in line with public company and pharmaceutical industry standards.</p>
<h4>Responsibilities:</h4>
<p><strong>1. Financial control & reporting</strong><br>
Oversee end-to-end financial reporting for US operations, ensuring accuracy, completeness, and timeliness in accordance with IFRS, and internal company policies.<br>
Manage monthly, quarterly, and annual close processes for US entities.<br>
Review and approve balance sheet reconciliations, journal entries, and financial analyses.<br>
Ensure compliance within internal controls and audit standards.</p>
<p><strong>2. Leadership & people management</strong><br>
Lead, develop, and manage a team of 9 finance professionals covering accounting, reporting, and control functions.<br>
Set clear objectives, performance expectations, and development plans for team members.<br>
Foster a high-performance culture with strong accountability, collaboration, and continuous improvement.<br>
Ensure effective workload distribution and succession planning within the team.</p>
<p><strong>3. US operations & business partnership</strong><br>
Serve as a primary finance partner to US-based business leaders and finance stakeholders.<br>
Provide insightful financial analysis, commentary, and recommendations to support decision-making.<br>
Monitor and analyze key financial metrics, variances, and trends impacting US operations.</p>
<p><strong>4. Compliance, controls & governance</strong><br>
Ensure strong financial governance and adherence to the company's internal control framework.<br>
Maintain compliance with pharmaceutical industry regulations affecting financial reporting.<br>
Implement and enhance process controls to mitigate financial and operational risks.<br>
Support continuous improvement initiatives, including process automation and standardization.</p>
<p><strong>5. Systems & process improvement</strong><br>
Oversee finance-related systems and reporting tools used for US operations.<br>
Drive efficiencies in close, reporting, and reconciliation processes.<br>
Lead or support finance transformation initiatives, shared services optimization, and system upgrades.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in Accounting, Finance, or related field (required)<br>
Master’s degree, CPA, CMA, ACCA, or equivalent professional qualification is strongly preferred<br>
Minimum 12–15 years of progressive finance and accounting experience<br>
Proven experience in a controller, senior finance manager, or associate director role<br>
Experience within pharmaceuticals, life sciences, or manufacturing is highly preferred<br>
Demonstrated experience managing and leading big teams</p>
<h4>Skills:</h4>
<ul>
<li>Expert knowledge of financial reporting, internal controls, and regulatory compliance</li>
<li>Strong leadership, people management, and stakeholder engagement skills</li>
<li>Excellent analytical, problem-solving, and decision-making capabilities</li>
<li>Ability to manage complex, multinational finance operations remotely</li>
<li>Strong communication skills with the ability to engage in senior leadership</li>
<li>High level of integrity, attention to detail, and ownership mindset</li>
<li>Proficiency in ERP systems (SAP) and advanced Excel</li>
</ul></p><p></p>
<p><strong>Job Overview</strong></p><p>We are seeking a motivated BIM Architect to join our design and project delivery team in Amman, Jordan. </p><p>This entry- to mid-level position is ideal for an Associate professional with up to 4 years of experience who is passionate about integrating Building Information Modeling (BIM) into architectural practice. </p><p>You will collaborate with architects, engineers, and project stakeholders to develop accurate, coordinated models that drive efficient design, coordination, and construction documentation.</p><p> </p><p><strong>About the Company</strong></p><p>We are a dynamic architectural and design firm dedicated to delivering innovative, sustainable, and technically proficient projects across various sectors. </p><p>Our multidisciplinary team leverages BIM and digital workflows to enhance collaboration, streamline processes, and ensure high-quality outcomes for clients in Jordan and beyond.</p><p> </p><p><strong>Key Responsibilities and Duties</strong></p><ul><li>Develop and manage BIM models (architectural and integrated disciplines) for a range of project types from concept through construction documentation.</li><li>Coordinate with project teams to ensure model accuracy, clash detection, and timely updates to reflect design changes.</li><li>Assume lead or supporting roles in BIM execution planning, standards enforcement, and model organization according to project requirements.</li><li>Create and maintain detailed 3D visualizations, and BIM deliverables aligned with BIM execution plans (BEP) and client standards.</li><li>Assist in the development of parametric models, families, and libraries to improve efficiency and consistency.</li><li>Participate in design reviews, coordination meetings, and construction documentation reviews with internal and external stakeholders.</li><li>Collaborate with engineers and consultants to resolve coordination issues and ensure interoperability across disciplines.</li><li>Support QA/QC processes for BIM content, data management, and model validation.</li><li>Document BIM processes, standards, and best practices for ongoing projects and onboarding new team members.</li></ul><p> </p><p><strong>Qualifications and Requirements</strong></p><ul><li>Bachelor’s degree in Architecture .</li><li>0–4 years of professional experience in BIM-enabled architectural design and documentation.</li><li>Proficiency with industry-standard BIM software (e.g., Autodesk Revit) and related tools (e.g., AutoCAD, Navisworks, BIM 360/ACC, Dynamo is a plus).</li><li>Strong understanding of BIM workflows, model management, and data organization within architectural projects.</li><li>Experience with creating and managing families, annotations, scheduling, and visualization in BIM models.</li><li>Knowledge of local building codes, standards, and regulatory requirements in Jordan is advantageous.</li><li>Strong analytical, problem-solving, and communication skills with the ability to work collaboratively in a cross-disciplinary team.</li><li>Detail-oriented with a commitment to accuracy and quality control.</li></ul><p> </p><p><strong>Required Skills</strong></p><ul><li>Full Proficiency in Autodesk Revit (Architecture) and BIM-authoring workflows.</li><li>Model management, clash detection, and coordination (Navisworks, BIM 360/ACC).</li><li>2D drafting and 3D visualization, including documentation for construction.</li><li>Data organization, parameterization, and family creation within BIM environments.</li><li>Effective communication, teamwork, and ability to interpret design intent.</li><li>Basic scripting or Dynamo experience is a plus.</li></ul><p> </p><p><strong>Benefits and Perks</strong></p><ul><li>Professional development opportunities, including BIM training and certification support.</li><li>Collaborative team culture with exposure to diverse projects and disciplines.</li><li>Flexible working arrangements where possible and a supportive work environment.</li></ul>
<p><h4>Job summary</h4>
<p>Muller's Solutions is seeking an experienced Aconex Solution Architect (Technical Lead) to lead the architecture, implementation, deployment, and optimization of Oracle Aconex solutions. The successful candidate will be responsible for designing scalable solutions, leading technical delivery, configuring the Aconex platform, and ensuring successful implementation throughout the project lifecycle. This role requires a strong blend of solution architecture, technical leadership, stakeholder engagement, and hands-on Oracle Aconex expertise.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead the end-to-end implementation and deployment of Oracle Aconex solutions.</li>
<li>Design scalable Aconex solution architectures based on business and project requirements.</li>
<li>Gather and analyze business and technical requirements and translate them into solution designs.</li>
<li>Configure Oracle Aconex projects, document structures, workflows, forms, correspondence, user roles, permissions, and security settings.</li>
<li>Develop implementation strategies, deployment plans, and solution roadmaps.</li>
<li>Lead technical workshops and provide expert guidance to business and project stakeholders.</li>
<li>Design and oversee integrations between Oracle Aconex and enterprise applications using available APIs and integration methods.</li>
<li>Plan and execute document and data migration activities from legacy systems to Oracle Aconex.</li>
<li>Lead system configuration, testing (SIT/UAT), go-live activities, and post-implementation support.</li>
<li>Ensure compliance with document control standards, governance policies, and industry best practices.</li>
<li>Troubleshoot complex technical issues and recommend effective solutions.</li>
<li>Prepare solution architecture documents, technical specifications, deployment guides, and implementation documentation.</li>
<li>Provide technical leadership, mentoring, and support to project teams throughout the implementation lifecycle.</li>
</ul>
<h4>Requirements</h4>
<h4>Required qualifications</h4>
<ul>
<li>Bachelor's degree in Information Technology, Computer Science, Engineering, Construction Management, or a related field.</li>
<li>8–10+ years of relevant experience, including extensive hands-on experience with Oracle Aconex.</li>
<li>Proven experience leading Oracle Aconex implementation and deployment projects from initiation through go-live.</li>
<li>Strong expertise in Aconex configuration, document control, workflows, correspondence management, forms, and security.</li>
<li>Experience designing enterprise document management solutions and implementation strategies.</li>
<li>Experience integrating Oracle Aconex with enterprise systems and external applications.</li>
<li>Strong understanding of document management, project information management, and engineering/construction workflows.</li>
<li>Excellent analytical, problem-solving, communication, and stakeholder management skills.</li>
<li>Experience leading technical teams and coordinating implementation activities.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Oracle Aconex certifications are highly desirable.</li>
<li>Experience in engineering, construction, infrastructure, real estate, or capital projects.</li>
<li>Knowledge of document control best practices and project information management.</li>
<li>Experience with APIs, system integrations, and data migration.</li>
<li>Familiarity with cloud-based enterprise applications and digital transformation initiatives.</li>
<li>Experience working in remote and cross-functional project environments.</li>
</ul>
<h4>Key skills</h4>
<ul>
<li>Oracle Aconex architecture</li>
<li>Oracle Aconex implementation & deployment</li>
<li>Solution design</li>
<li>Technical leadership</li>
<li>Document control & document management</li>
<li>Workflow configuration</li>
<li>System integration</li>
<li>Data & document migration</li>
<li>User & security configuration</li>
<li>Stakeholder management</li>
<li>Technical documentation</li>
<li>Testing (SIT/UAT) & go-live support</li>
<li>Problem solving & troubleshooting</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Role Summary</strong></span></p><br><p><span>The Staff Accountant is primarily responsible for general ledger functions and adhering to required statutory procedures following US GAAP accounting, assuring compliance with all reporting and internal control requirements, and adequately protecting the assets of APCO. The Staff Accountant reports to the Financial Controller – US. This position will sit in APCO's Jordan office and work second shift to match with US working hours.</span></p><br><p><span><strong>Primary Position Responsibilities:</strong></span></p><br><ul><li><span>Prepare monthly general ledger account analysis of balance sheet accounts including bank reconciliations for our North America office. </span></li><li><span>Perform weekly offsets and regularized clearing of AR, maintaining accurate aging</span></li><li><span>Record Inter-company payments and invoices.</span></li><li><span>Providing cash receipts for accounts receivable to support daily processing</span></li><li><span>Manage assigned accounts payable functions including setting up and recording wire vendor payments.</span></li><li><span>Record expense allocations, monthly accruals, amortization of prepaid expenses, fixed assets depreciation and making adjusting/reclassification journal entries as needed</span></li><li><span>Support the month end close by preparing ongoing journal entries and accruals</span></li><li><span>Provide ad hoc analysis and support</span></li></ul><p><span><strong>Qualifications & Standards:</strong></span></p><br><ul><li><span>Bachelor’s degree from an accredited college or university in accounting, or business administration with a focus in accounting</span></li><li><span>2-4 years of related work experience including journal entries, month-end close processes, reconciliations & analysis</span></li><li><span>CPA or CPA candidate highly desirable</span></li><li><span>Strong computer skills: proficient Excel skills, Deltek Maconomy ERP system, and other Microsoft Office products</span></li><li><span>Detail oriented with excellent analytic and problem-solving skills</span></li><li><span>Excellent interpersonal and communication skills</span></li></ul><p><span><strong>Required Competencies:</strong></span></p><br><ul><li><span>Client Service</span></li><li><span>Communication Skills</span></li><li><span>Project Management</span></li><li><span>Research & Analysis</span></li><li><span>Critical Thinking Skills</span></li><li><span>Innovation</span></li><li><span>Initiative</span></li><li><span>Teamwork</span></li><li><span>Planning & Organization</span></li><li><span>Financial Management</span></li><li><span>Strategic Thinking Skills</span></li><li><span>Professional Presence</span></li><li><span>Knowledge Seeking & Sharing</span></li><li><span>Employee Management & Development</span></li><li><span>Analytical Skills</span></li><li><span>Leadership</span></li></ul><p><span><strong>Careers at APCO</strong></span></p><br><p><span>Through our recruitment, hiring and retention efforts, APCO is committed to building teams to bring the best possible expertise and robust perspectives to our clients. We embrace differences in experience, viewpoint and ideas, starting with our values and extending to our behaviors, policies and practices. We aim to create a positive work experience and welcoming environment where everyone feels they belong and can thrive.</span></p><br><br><p><span><span><b>About APCO</b></span></span></p><br> <p><span>APCO is a global advisory and advocacy firm helping leading corporations, foundations and governments navigate a complex world and create lasting impact. </span></p><br><br> <p><span>Founded in 1984, </span><span>with one woman’s vision and bold action, APCO has grown into an independent, majority women-owned firm of more than 1,200 employees with work spanning 80 markets around the world.</span></p><br><br> <p><span><span>Headquartered in Washington, D.C., APCO is </span><span>comprised</span><span> of strategic advisers, </span><span>consultants</span><span> and creators, working together across borders and functions, to provide services and </span><span>expertise</span><span> on financial, competitive, </span><span>political</span><span> and societal issues. </span></span></p><br><br> <p><span><span>APCO is a trusted partner to bold purpose-led leaders, lawmakers, government officials, NGOs, the media and other stakeholders in the </span><span>health, energy, technology, transportation & </span><span>infrastructure</span><span> and food & consumer products sectors. For 40 years, the firm has provided public affairs, crisis & reputation, impact, corporate </span><span>reputation</span><span> and global solutions services. </span></span></p><br><br> <p><span>APCO is </span><span><span>renowned for its ability to champion clients’ interests and permission to </span><span>operate</span><span>, build their reputation and strengthen their standing. </span></span><span>APCO’s integrated approach and team of tenacious and empathic talent create connections and winning strategies that accelerate progress and deepen impact.</span></p><br><br> <p><span>By bringing diverse people and ideas together, and working beyond traditional boundaries, APCO builds the un/common ground upon which progress is made.</span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Summary Muller's Solutions is seeking an experienced Aconex Solution Architect (Technical Lead) to lead the architecture, implementation, deployment, and optimization of Oracle Aconex solutions.<br> The successful candidate will be responsible for designing scalable solutions, leading technical delivery, configuring the Aconex platform, and ensuring successful implementation throughout the project lifecycle.<br> This role requires a strong blend of solution architecture, technical leadership, stakeholder engagement, and hands-on Oracle Aconex expertise.<br> Key Responsibilities Lead the end-to-end implementation and deployment of Oracle Aconex solutions.<br> Design scalable Aconex solution architectures based on business and project requirements.<br> Gather and analyze business and technical requirements and translate them into solution designs.<br> Configure Oracle Aconex projects, document structures, workflows, forms, correspondence, user roles, permissions, and security settings.<br> Develop implementation strategies, deployment plans, and solution roadmaps.<br> Lead technical workshops and provide expert guidance to business and project stakeholders.<br> Design and oversee integrations between Oracle Aconex and enterprise applications using available APIs and integration methods.<br> Plan and execute document and data migration activities from legacy systems to Oracle Aconex.<br> Lead system configuration, testing (SIT/UAT), go-live activities, and post-implementation support.<br> Ensure compliance with document control standards, governance policies, and industry best practices.<br> Troubleshoot complex technical issues and recommend effective solutions.<br> Prepare solution architecture documents, technical specifications, deployment guides, and implementation documentation.<br> Provide technical leadership, mentoring, and support to project teams throughout the implementation lifecycle.<br> Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Construction Management, or a related field.<br> 8–10+ years of relevant experience , including extensive hands-on experience with Oracle Aconex.<br> Proven experience leading Oracle Aconex implementation and deployment projects from initiation through go-live.<br> Strong expertise in Aconex configuration, document control, workflows, correspondence management, forms, and security.<br> Experience designing enterprise document management solutions and implementation strategies.<br> Experience integrating Oracle Aconex with enterprise systems and external applications.<br> Strong understanding of document management, project information management, and engineering/construction workflows.<br> Excellent analytical, problem-solving, communication, and stakeholder management skills.<br> Experience leading technical teams and coordinating implementation activities.<br> Preferred Qualifications Oracle Aconex certifications are highly desirable.<br> Experience in engineering, construction, infrastructure, real estate, or capital projects.<br> Knowledge of document control best practices and project information management.<br> Experience with APIs, system integrations, and data migration.<br> Familiarity with cloud-based enterprise applications and digital transformation initiatives.<br> Experience working in remote and cross-functional project environments.<br> Key Skills Oracle Aconex Architecture Oracle Aconex Implementation & Deployment Solution Design Technical Leadership Document Control & Document Management Workflow Configuration System Integration Data & Document Migration User & Security Configuration Stakeholder Management Technical Documentation Testing (SIT/UAT) & Go-Live Support Problem Solving & Troubleshooting</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role <br> <p><span>We are looking for a highly motivated and passionate candidate to </span><span>Designing, implementing, and administrating the IP/MPLS, IPRAN Network & the related network elements like IGWs, BNG, OLT, DDOS, WIFI Controller, CGN, network performance systems and caching systems. Tasks including Operation and Support for Access/Core Elements & IP Services to satisfy Zain customer’s needs. In Addition to handling network corrective/ preventive maintenance; carrying out troubleshooting, identifying root causes and providing solutions subsequently; ensuring optimal network performance. As well as contributing to network expansion and development efforts to introduce new technologies or improving network performance. </span></p><br><p><span>Main Responsibilities, will include but will not be limited to:</span></p><br><ul><li><p><span>Planning, designing, and optimizing, troubleshooting and support of IP/MPLS, IPRAN Core and IGWs which are Multivendor and Multi-access technologies.</span></p><br></li><li><p><span>Capacity planning of IP/MPLS, IPRAN, IGWs, BNG, OLT, DDOS, WIFI Controller & CGN network (peering links/node/POP) based on traffic trend and marketing input.</span></p><br></li><li><p><span>Architect networks for new services, identify areas of improvement, and develop/implement acceptance testing plans.</span></p><br></li><li><p><span>Studying and evaluating the new features, services, and technology of IP MPLS Network, routing protocols, IPv6, SR/SR-V6, SR-TE, EVPN, DS-Lite, NAT64, NAT46, NAT444, RSVP-TE/LDP, H-VPN, H-VPLS, SDN, security and other services.</span></p><br></li><li><p><span>Designing traffic engineering and QoS for Zain services.</span></p><br></li><li><p><span>Managing and optimizing BGP connections/Polices with International Carriers.</span><b><span></span></b></p><br></li><li><p><span>Creating standard configuration templates for new technologies.</span></p><br></li><li><p><span>Designing, implementing, and administrating the Network DPI, BNG, OLT, WIFI controller, Caching & CGN solutions</span></p><br></li><li><p><span>Designing and integrating the backhaul for all access technologies (FTTX, ETTX, ADSL, WIFI, 2G, 3G, 4G,5G, CS/PS, VAS, and IT Networks).</span></p><br></li><li><p><span>Designing, implementing, and administrating the Network Protection solution; (DDoS solution).</span></p><br></li><li><p><span>Designing, implementing, and administrating the Broad Band Access technologies such as (FTTX, ETTX, ADSL) including the Network elements (BNG, OLT, CGN, Controllers, etc.).</span></p><br></li><li><p><span>Planning, designing, implementing the enterprise projects, based on different type of VPN technologies such as but not limit to: (L3VPN, L2VPN and VPLS) and introducing new nodes/site and deployment of service related to the equipment on customer premises such as but not limit to routers, switches acting as MPLS CPEs.</span></p><br></li><li><p><span>Creating and keeping up to date technical documentation and diagrams for all network elements including all services and CPEs setup.</span></p><br></li><li><p><span>Integrating the IP core with multi-transmission backbone technologies (DWDM, SDH, MW).</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><span>To be shortlisted for this position, you will need to comply with all of the below requirements:</span></p><br><ul><li><p><span>Holds a bachelor’s degree in </span><span>Electrical Engineering</span><span> or any related field</span></p><br></li><li><p><span>Preferred: 2 years of relevant experience.</span></p><br></li></ul> <br> <br><br> About US <br> <p>We are an equal opportunity employer and welcome applicants from all backgrounds, including People with disabilities or people who have undergone severe surgeries and require special accommodations. We provide an inclusive work environment and are committed to accommodating all employees. </p><br><p>If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs.</p><br> <br> <br> </div>
<p>ZAIN2453 - IP Network Engineer Team Member • Operation Zain Jordan • Division Engineering • Location Jordan - Amman • Closing Date 06-Oct-2026</p><p>We are looking for a highly motivated and passionate candidate to Designing, implementing, and administrating the IP/MPLS, IPRAN Network & the related network elements like IGWs, BNG, OLT, DDOS, WIFI Controller, CGN, network performance systems and caching systems. Tasks including Operation and Support for Access/Core Elements & IP Services to satisfy Zain customer s needs. In Addition to handling network corrective/ preventive maintenance; carrying out troubleshooting, identifying root causes and providing solutions subsequently; ensuring optimal network performance. As well as contributing to network expansion and development efforts to introduce new technologies or improving network performance.</p><p>Main Responsibilities, will include but will not be limited to:</p><ul><li>Planning, designing, and optimizing, troubleshooting and support of IP/MPLS, IPRAN Core and IGWs which are Multivendor and Multi-access technologies.</li><li>Capacity planning of IP/MPLS, IPRAN, IGWs, BNG, OLT, DDOS, WIFI Controller & CGN network (peering links/node/POP) based on traffic trend and marketing input.</li><li>Architect networks for new services, identify areas of improvement, and develop/implement acceptance testing plans.</li><li>Studying and evaluating the new features, services, and technology of IP MPLS Network, routing protocols, IPv6, SR/SR-V6, SR-TE, EVPN, DS-Lite, NAT64, NAT46, NAT444, RSVP-TE/LDP, H-VPN, H-VPLS, SDN, security and other services.</li><li>Designing traffic engineering and QoS for Zain services.</li><li>Managing and optimizing BGP connections/Polices with International Carriers.</li><li>Creating standard configuration templates for new technologies.</li><li>Designing, implementing, and administrating the Network DPI, BNG, OLT, WIFI controller, Caching & CGN solutions</li><li>Designing and integrating the backhaul for all access technologies (FTTX, ETTX, ADSL, WIFI, 2G, 3G, 4G,5G, CS/PS, VAS, and IT Networks).</li><li>Designing, implementing, and administrating the Network Protection solution; (DDoS solution).</li><li>Designing, implementing, and administrating the Broad Band Access technologies such as (FTTX, ETTX, ADSL) including the Network elements (BNG, OLT, CGN, Controllers, etc.).</li><li>Planning, designing, implementing the enterprise projects, based on different type of VPN technologies such as but not limit to: (L3VPN, L2VPN and VPLS) and introducing new nodes/site and deployment of service related to the equipment on customer premises such as but not limit to routers, switches acting as MPLS CPEs.</li><li>Creating and keeping up to date technical documentation and diagrams for all network elements including all services and CPEs setup.</li><li>Integrating the IP core with multi-transmission backbone technologies (DWDM, SDH, MW).</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To be shortlisted for this position, you will need to comply with all of the below requirements:</p><ul><li>Holds a bachelor s degree in Electrical Engineering or any related field</li><li>Preferred: 2 years of relevant experience.</li></ul>
<p><strong>Vacancy Announcement<br>
Human Resources Operational Partner Support - OCG - Cell 5</strong></p>
<p><br>
<strong>Family:</strong> Human Resources</p>
<p><strong>Level</strong>: 9 IRFFG (1,920 JOD Monthly Gross)</p>
<p><strong>Workplace:</strong> Amman</p>
<p><strong>Hierarchical and Functional line management of</strong>: Cell 5 Human Resources Operational Partner (HROP)</p>
<p><strong>Duration</strong>: 12 Months.</p>
<p><strong>Context</strong></p>
<p><strong>OCG presence in Amman Hub:</strong><br>
OCG has been developing its presence in Amman with a delocalized structure created to support the quality of our operations in the region and beyond. It includes:</p>
<p><br>
•The Operational Cell 5 directly managed by a Program Responsible, which current portfolio includes Iraq, Lebanon and Yemen. The team is composed of the Program Responsible, Deputy Program Responsible, Medical Program Responsible, HR Operational Partner, Fin Controller, Log Operational Responsible, Strategic Communication Advisor, Supply Referent and HROp Support<br>
•The MESO (Middle East Support Office) is directly managed by the Head of MESO, that includes advisory, implementers and support positions providing technical and operational support to the field missions. The team is composed of Strategic Medical Advisor/Team Leader, Lab, IPC, Nursing Care and AMR Advisors and flyings, Humanitarian Affairs Advisor, Project Officer, Legal Advisor, Ops and Med Flying, Staff Mobility Coordinator and Implementer, Regional Technical Referent Energy and HVAC, Water & Sanitation and a MESO Assistant<br>
•Delocalized & Hosted positions<br>
•An intersectional Amman Mutualized Support Office (AMSO) for Finance/HR/Admin/Log/IT that supports both OCG, OCBA and OCA teams in Amman. The AMSO is under the direct management of OCBA.<br>
At the heart of the Operations Department of the Operational Center of Geneva (OCG), the "cells" are multidisciplinary teams of 7 to 8 experts (Program Manager, Deputy Program Manager, Polyvalent Medical Referent, Operational HR Partner, Operational Logistics Manager, Operational Finance Manager, Operational Communication Manager, Cell Assistant). The cells supervise and coordinate MSF's activities in several countries and are the direct interface between the headquarters and the field. Each member oversees a specific field of activity under the supervision (functional link) of a Program Manager and with a hierarchical link to the coordinator of the relevant department.<br>
The HROP centralizes and acts as a referent for mission’s HR and administrative issues in front of the various HR units at HQ and other members of the cell, mission’s Human Resources Coordinator (HRCo) or Head of Mission (HoM) and other MSF operational centers (OCs).<br>
With the need to focus more on strategic HR mentoring and support to missions, the HROP support will be the focal point of different HR files identified and delegated by the HROP.<br>
Scope of responsibilities – objectives of the position:<br>
Translation of operational ambitions into HR needs & planning of the IMS positions:<br>
• Participate in the discussions about optimal setup requested by the field to ensure that the staffing is sufficient in number and coherent in composition to meet the operational and institutional ambitions, especially during MYR and POA.<br>
• Reviews MYR and POA matrices and reports to HROP any issues (technical, settings, analytical, …) and provides to HROP first feedback on the forecast and variances compared to last validated budget.<br>
• Verifies the demand for IMS staffing formalized by the HRCos (compliance with planning, accuracy, and clarity of the request).<br>
• Follows up with the missions on job descriptions of international staff (MI), brings to missions’ attention missing or outdated MIs. Files received MIs.<br>
• Ensures the updating of the international staff tracking table (HR Update) (mission dates, job openings, obtaining documents)<br>
• Compiles a table of the cell's mission positions to be opened, on a weekly basis.<br>
• If necessary, takes over the IMS job openings, particularly in emergency situations.<br>
• Supports missions and GPOs on the IMS propositions and matching process, based on requests/needs.<br>
Focal point for specific HR dossiers, under the supervision of the HROP:<br>
• Acts as a focal point for mobility program in Cell 5 missions; works with Amman Mobility Coordinators towards boosting interCell and international mobility of Cell 5 missions’ staff. Initiate and streamlines the communication between HRCOs, PDMs and Mobility Coordinator on mobility needs and concrete LHS detachment matchings from/to Cell 5 missions.<br>
• Acts as a focal point for any topics related to Compensations & Benefits (e.g. IRFFG, IMS benefits, …) with special focus on Rewards Review (information management, streamlining communication between missions and HQ, …). Support HROP on Benchmark topic (BM requests, hosting sections, follow us with the missions on timely submission of the requested information and documents, ….) and revision of IMS perdiem in Cell 5 missions. Solicits and coordinates the intervention of Comp&Ben referents.<br>
HR and administrative management of international mobile staff (IMS):<br>
• Under the supervision of HROP, acts as a focal point for any topics related to IRPII, including IMS exceptions; manages IRPII exception requests with the missions and HR Direction.<br>
• With collaboration from HRCos keep updating the IMS HR update file.<br>
• Monthly, as part of the IMS salary payment, checks the changes of the start and end dates of IMS contracts, positions and project allocations and confirm the monthly IMS payroll information to FAR.<br>
• Provide support to Field Movement Referents (FMRs) in the case of specific movements or visas.<br>
• Carries out/participate in HR briefings and debriefings according to the policy and ensures the SHU is alerted when needed.<br>
• Follows up with international staff on documents required for their departure (informed consents BIC, proof of life)<br>
• Consolidates, monitors and updates pre-departure briefing materials for international staff<br>
• Follows up on anticipated returns of IMS and files documents related to them<br>
• During the matching process and during the mission of IMS, may be required to support exception requests according to the procedure.<br>
Information / Reporting:<br>
• Pivot between the HR department and the missions, ensures sufficient information sharing between these entities so that the HR department can provide an appropriate support - in particular during the “tour du monde” meetings and during HR days.<br>
• Ensures that statistics and indicators are collected and passed on and participates in the analysis of these at least at the PoA and MYR and at the end of the year (HRNS).<br>
Meeting and specific platforms:<br>
• Participates in the monthly meetings "Tour du Monde" to open IMS positions and present the cell's HR/operational news<br>
• Participates in the weekly mini-desks of the cell.<br>
• Participates in the weekly meetings with HRCos<br>
• Participates in POA, MYR etc.<br>
• Participates in any other meeting deemed relevant<br>
• Keeps links with other OCG Cells’ Assistants to assure consistent management of mandatory IMS documents (POA, BIC), Kompas management etc.<br>
Organizational support to the Cell:<br>
• Help to organize Cell 5 group briefings/debriefings of international staff, ensures their briefing on information management.<br>
• Organizes group BIC briefings by RP/ARP.<br>
• In case of IMS briefing/debriefing in Amman, welcomes international staff, presents to them Cell 5 setup and ensures they have the necessary documents; supports with organization of the arrival and stay in needed.<br>
• Follows up on Cell 5 members international movements (flights, visas, hotels, ...) by liaising with Amman Support Office, supports with organization of the international movements if needed.<br>
• Supports the cell in the organization of meetings.<br>
• Supports the cell in the management of information such as cell archiving.<br>
• Focal point for updating all mission HR documents on KOMPASS and Cell 5 private SharePoint.<br>
• Coordinates the organization of Cell events as needed.<br>
• Additional tasks can be requested.</p>
<p><br>
<strong>Profile Requirements:</strong><br>
<strong>Education:</strong> Master’s degree in HR management (People Management or similar), Social Sciences, Political Science, Humanitarian or Development Studies, or other relevant degrees.<br>
Additional operational & HR MSF training is an asset.<br>
<strong>Experience: </strong>At least one year MSF experience as Field/office HR Admin OR Cell Assistant with MSF OCG.<br>
<strong>Technical Competencies:</strong><br>
IT: Windows 10, database, Excel (use of macros), Power BI.<br>
HR Tools and HR Fundamentals.<br>
<strong>Languages:</strong>English<br>
French and/or Arabic an advantage.<br>
<strong>Others:</strong>This position is open to both Jordanian and non-Jordanian applicants.<br>
<br>
If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by <strong>Saturday 22nd August 2026.</strong></p>
<p><br>
To: https://msfamman.recruitee.com/o/human-resources-operational-partner-support-2 </p>
<p><br>
Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Job Objectives: </strong></p><br><p><span>The Sales/Telemarketing Agent (US Market) ensures accurate and compliant handling of inbound and outbound tax-debt calls in line with departmental guidelines. The role involves speaking with clients regarding their IRS or state tax obligations, gathering financial details, verifying eligibility for relief programs, and scheduling consultations with licensed professionals, while meeting individual performance targets.</span></p><br><p><strong>Responsibilities and duties: </strong></p><br><p><strong>Client Interaction and Financial Assessment: </strong></p><br><p><span>• Handle inbound and outbound calls related to tax-debt cases.</span></p><br><p><span>• Collect accurate financial details including income, expenses, debts, and assets.</span></p><br><p><span>• Educate clients in simple terms on IRS relief programs (e.g., OIC, IA, CNC).</span></p><br><p><strong>Consultation Scheduling and Follow-Up:</strong></p><br><p><span>• Book consultations with licensed professionals and confirm document readiness.</span></p><br><p><span>• Follow up with clients on missed appointments or incomplete documentation.</span></p><br><p><strong>Compliance and SOP Adherence:</strong></p><br><p><span>• Follow approved scripts, privacy protocols, and SOPs during every client interaction.</span></p><br><p><span>• Escalate sensitive or complex issues according to established procedures.</span></p><br><p><strong>Documentation and Handover:</strong></p><br><p><span>• Ensure files are complete, accurate, and ready for handoff to downstream teams.</span></p><br><p><span>• Track and request any missing documents or payments.</span></p><br><p><strong>Target Achievement and Quality Standards:</strong></p><br><p><span>• Meet individual call handling and consultation booking KPIs.</span></p><br><p><span>• Maintain service quality and customer satisfaction benchmarks.</span></p><br><p><strong>Qualifications: </strong></p><br><p><span>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</span></p><br><p><strong>C1, C2 English is a must.</strong></p><br><p><strong>Years of Experience: </strong></p><br><p><span>0–2 years of experience in sales, financial services, or a contact center environment.</span></p><br><p><strong>Behavioral Requirements/Competencies:</strong></p><br><p><span>. Empathetic listener with the ability to build rapport quickly</span></p><br><p><span>• Organized and detail-oriented in managing sensitive financial information</span></p><br><p><span>• Self-motivated and thrives in a high-paced, target-driven environment</span></p><br><p><strong>Technical Requirements:</strong></p><br><p><span>• Proficiency in Microsoft Office applications (especially Excel and Outlook)</span></p><br><p><span>• Familiarity with CRM or call center platforms</span></p><br><p><span>• Ability to manage and update digital documentation systems</span></p><br><p><span>• Comfortable with scheduling tools and internal workflow systems</span></p><br><p><span>• Basic knowledge of online form processing and secure data entry</span></p><br><p><strong>Employment type:</strong></p><br><ul>
<li><span>Full-time </span></li>
<li><span>On-site </span></li>
</ul><p><strong>Working days:</strong></p><br><ul><li><span>Monday to Friday: Night Shift (U.S. Working Hours)6th day: Based on need, managed fairly based on priorities and urgency </span></li></ul><p><strong>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</strong></p><br>
<br> </div>
<p><strong>Re-Advertised Announcement</strong></p>
<h1><strong>Human Resources Operational Partner Support </strong><strong>OCG - Cell 5</strong></h1>
<p><em>Family: Human Resources</em></p>
<p><em>Level: 10 IRFFG (2,234 JOD Monthly Gross)</em></p>
<p><em>Workplace: Amman</em></p>
<p><em>Hierarchical and Functional line management of: Cell 5 Human Resources Operational Partner (HROP)</em></p>
<p><em>Mobility: Possible travels to Cell 5 mission countries (currently Iraq, Lebanon and Yemen) and other HQ locations</em></p>
<p><em>Starting date: 1<sup>st</sup> November 2026</em></p>
<p><em>Duration: 12 Months.</em></p>
<p><strong>Context</strong></p>
<p><strong>OCG presence in Amman Hub:</strong></p>
<p>OCG has been developing its presence in Amman with a delocalized structure created to support the quality of our operations in the region and beyond. It includes: </p>
<ul>
<li>The Operational Cell 5 directly managed by a Program Responsible, which current portfolio includes Syria, Iraq, Lebanon and Yemen. The team is composed of the Program Responsible, Deputy Program Responsible, Medical Program Responsible, HR Operational Partner, Fin Controller, Log Operational Responsible, Strategic Communication Advisor, Supply Referent, Flying Pharma and HROp Support.</li>
<li>The MESO (Middle East Support Office) is directly managed by the Head of MESO, that includes advisory, implementers and support positions providing technical and operational support to the field missions. The team is composed by Strategic Medical Advisor/Team Leader, Lab, IPC, Nursing Care and AMR Advisors and flyings, Humanitarian Affairs Advisor, Project Officer, Legal Advisor, Ops and Med Flying, Staff Mobility Coordinator and Implementer, Regional Technical Referent Energy and HVAC, Water & Sanitation and a MESO Assistant.</li>
<li>Delocalized & Hosted positions.</li>
<li>An intersectional Amman Mutualized Support Office (AMSO) for Finance/HR/Admin/Log/IT that supports both OCG, OCBA and OCA teams in Amman. The AMSO is under the direct management of OCBA.</li>
</ul>
<p> </p>
<p>At the heart of the Operations Department of the Operational Center of Geneva (OCG), the "cells" are multidisciplinary teams of 8 to 9 experts (Program Manager, Deputy Program Manager, Programme Medical Referent, Operational HR Partner, Operational Logistics Manager, Operational Finance Controller, Operational Communication Advisor, Supply referent and flying Pharma Referent). The cells supervise and coordinate MSF's activities in several countries and are the direct interface between the headquarters and the field. Each member oversees a specific field of activity under the supervision (functional link) of a Program Manager and with a hierarchical link to the coordinator of the relevant department.</p>
<p>The HROP centralizes and acts as a referent for mission’s HR and administrative issues in front of the various HR units at HQ and other members of the cell, mission’s Human Resources Coordinator (HRCo) or Head of Mission (HoM) and other MSF operational centers (OCs).</p>
<p>With the need to focus more on strategic HR mentoring and support to missions, the HROP support will be the focal point of different HR files identified and delegated by the HROP.</p>
<p> </p>
<p> </p>
<p> </p>
<p><strong><em>Scope of responsibilities:</em></strong></p>
<ol>
<li value="NaN"><strong>Operational Planning & Translation of Ambitions into HR Needs:</strong></li>
</ol>
<p ><em>Participates in discussions on optimal setup requested by the field to ensure staffing is sufficient in number and coherent in composition to meet operational and institutional ambitions, especially during MYR and POA.</em></p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>IMS Staffing Requests</strong></p>
</td>
<td >
<ul>
<li>Verifies IMS staffing requests formalized by HRCos for compliance with planning, accuracy and clarity</li>
<li>Identifies inconsistencies against POA/MYR HR guidance and works with the HROP to adjust setups (IMS and LHS) and HR ambitions</li>
<li>Propose changes to the cell and missions based on analysis of long-term HR objectives.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>MYR & POA Review</strong></p>
</td>
<td >
<ul>
<li>1<sup>st</sup> round review of MYR and POA HR matrices and reports to HROP any issues (technical, settings, analytical)</li>
<li>Provides first feedback to HROP on forecast and variances compared to last validated budget</li>
<li>Follows up with missions on job descriptions of international staff (MI); flags missing or outdated MIs and files received MIs.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Gap-fill & DEI Planning</strong></p>
</td>
<td >
<ul>
<li>Follows up on IMS staffing setups based on HR planning as per LVB.</li>
<li>Carries out DEI checks and follow-up linked to HR planning</li>
<li>Follows up gap-fill and back-up plans in coordination with HRCo and GPO.</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<ol>
<li value="NaN"><strong>IMS Lifecycle Management — from Opening to Return:</strong></li>
</ol>
<p ><em>Single point of contact for IMS administrative and HR management, owning the relationship with the FMR, FAR and GPO across the full cycle. Manages the informed consent process, HR restriction table, BIC documents, mandatory mission documents and POL follow-up.</em></p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td colspan="2" >
<p><strong>2a Job Openings & Matching</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Openings</strong></p>
</td>
<td >
<ul>
<li>Follows up job openings in HRIS/Ligo in coordination with HRCo and cell.</li>
<li>Compiles a weekly table of cell 5 missions’ positions to be opened as long as the system of TDM lives in parallel of Ligo.</li>
<li>Follows up on position management and vacancy tracking.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Matching Process</strong></p>
</td>
<td >
<ul>
<li>Support HRCo (as per the need) in the matching process for IMS profiles, including liaison with GPO and mobility officers.</li>
<li>Keeps a close follow up to ensure all proposed IMS are compliant with missions' HR restrictions</li>
<li>Organizes and follows up on 'PAPOUs' (ad hoc meetings for urgent positions to be filled).</li>
<li>Prepares and maintains the Tour du Monde document and cell TDM document.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>2b Pre-Departure & Departure</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Movement & Visas</strong></p>
</td>
<td >
<ul>
<li>Coordinates with FMR for visa and movement logistics, including Schengen visas, mission-country visas.</li>
<li>Provides support to FMRs in case of specific movements or visa complexity.</li>
<li>Follows up with international staff on all documents required for departure (informed consents BIC, proof of life, digital hygiene policy etc.).</li>
<li>Updates and maintain tracker table for BIC, POL etc. at the cell level.</li>
<li>Consolidates, monitors and updates pre-departure briefing materials for international staff.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Admin & Contract Setup</strong></p>
</td>
<td >
<ul>
<li>Follows up on briefing plans and BIC documents.</li>
<li>Ensures Ligo updates for departing IMS are completed.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>HR Briefings</strong></p>
</td>
<td >
<ul>
<li>Carries out or participates in HR briefings according to policy.</li>
<li>Ensure all documents in the mission welcome package are updated for all cell 5 missions.</li>
<li>Arrange BIC briefing with RP/ARP and ensure all IMS have received BIC briefing before their departure.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>2c During Mission</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Monthly Follow-up</strong></p>
</td>
<td >
<ul>
<li>Monthly salary verification of IMS in post: start/end date changes and project/position allocations with FAR.</li>
<li>Keeps the IMS HR Update file continuously updated, with collaboration from HRCos.</li>
<li>Ensures updating of the international staff tracking table (HR Update) and communicates discrepancies to HROP and HRCos.</li>
<li>Confirms monthly IMS payroll information to FAR as part of IMS salary payment.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Indicators & Tracking</strong></p>
</td>
<td >
<ul>
<li>Tracks first and second mission indicators.</li>
<li>Ensure statistics and indicators are collected and analyzed, at minimum at POA, MYR and year-end (HRNS).</li>
<li>Liaises with FMR and FAR for any mid-mission administrative change; follows up on salary advance requests when PD process disappears.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>2d Return from Mission</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Early Return</strong></p>
</td>
<td >
<ul>
<li>Coordinates early returns: administrative processing and support to HRCo and HoM.</li>
<li>Follows up on anticipated returns of IMS and files related documents.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Debriefings & Formalities</strong></p>
</td>
<td >
<ul>
<li>Ensure SHU is alerted when needed at return.</li>
<li>Tracks mission-end formalities with FAR.</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<ol>
<li value="NaN"><strong>HRIS (Ligo) — Maintenance, Quality & Deployment Support :</strong></li>
</ol>
<p><em>Act as focal point in the cell for the monitoring, follow-up and deployment of Ligo, providing first-line support to HRCos and cell members.</em></p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>Routine Maintenance</strong></p>
</td>
<td >
<ul>
<li>Verifies routine HR updates in Ligo: positions, Contracts, amendements, allocations.</li>
<li>Follow up on position management and job opening status.</li>
<li>Follow up on mandatory mission documents and compliance tracking.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Data Quality</strong></p>
</td>
<td >
<ul>
<li>Performs data quality checks and maintains dashboards for IMS indicators.</li>
<li>Identifies and resolves discrepancies in the IMS tracking system; escalates to HROP where needed.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Deployment Support</strong></p>
</td>
<td >
<ul>
<li>Acts as first-line support for HRCos and cell members on Ligo usage.</li>
<li>Monitors progress and challenges in Ligo deployment across cell missions.</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<ol>
<li value="NaN"><strong>Focal Point for Specific HR Dossiers (under HROP supervision):</strong></li>
</ol>
<p><em>Act as focal point for specific cross-cutting dossiers, ensuring coordination between missions, HQ units and the HROP.</em></p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>Mobility Programme</strong></p>
</td>
<td >
<ul>
<li>Initiates and streamlines communication between HRCos, PDMs and Mobility Coordinators on mobility needs.</li>
<li>Coordinates and laise with mission and mobility team, administrative formalities related to LHS detachment process from/to cell missions.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Compensation & Benefits</strong></p>
</td>
<td >
<ul>
<li>Focal point for all topics related to IMS Compensation & Benefits (IRFFG, IMS benefits, etc.) with special focus on Rewards Review.</li>
<li>Manages information flow and streamlines communication between missions and HQ on rewards changes.</li>
<li>Supports the HROP on Benchmark topics: manages BM requests, coordinates with hosting sections and follows up on timely submission of requested information.</li>
<li>Solicits and coordinates the intervention of Comp&Ben referents when needed.</li>
<li>Supports HRCos facing questions on the implementation of rewards changes.</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<ol>
<li value="NaN"><strong>Information, Reporting & Meetings :</strong></li>
</ol>
<p><em>Acts as a pivot between the HR department and the missions, ensuring sufficient information sharing to allow the HR department to provide appropriate and timely support.</em></p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>Reporting & Indicators, information sharing</strong></p>
</td>
<td >
<ul>
<li>Ensure statistics and indicators (FM, 2M, LHS in coordination positions, DEI) are collected, passed on and analyzed — at least at POA, MYR and year-end.</li>
<li>Participates in the analysis of HR data and contributes to reporting to the HROP.</li>
<li>Ensure cell SharePoint is updated with mission HR policies, reports and other relevant documents from the mission and relevant cell members are having access to those documents.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Meetings</strong></p>
</td>
<td >
<ul>
<li>Participates in the monthly 'Tour du Monde' meetings to open IMS positions and present the cell's HR/operational news.</li>
<li>Participate in the weekly mini-desk of the cell and take minutes of the meeting.</li>
<li>Participates in regular catchup meetings between HRCo and HROP and keep the follow up points updated.</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p><strong>Profile Requirements:</strong></p>
<p><strong>Education:</strong></p>
<ul>
<li>Master’s degree in HR management (People Management or similar), Social Sciences, Political Science, Humanitarian or Development Studies, or other relevant degrees</li>
<li>Additional operational & HR MSF training an asset.</li>
</ul>
<p > </p>
<p><strong>Experience:</strong></p>
<ul>
<li>At least one year’s experience as Field/office HR Admin with MSF or Cell Assistant with MSF OCG.</li>
</ul>
<p > </p>
<p><strong>Technical Competencies:</strong></p>
<ul>
<li>IT: Windows 10, database, Excel (use of macros), Power BI.</li>
<li>HR Tools and HR Fundamentals.</li>
</ul>
<p> </p>
<p><strong>Languages:</strong></p>
<ul>
<li>English</li>
<li>French and/or Arabic an advantage.</li>
</ul>
<p > </p>
<p><strong>Other:</strong></p>
<ul>
<li>This position is open to both Jordanian and non-Jordanian applicants.</li>
</ul>
<p > </p>
<p><strong>Compensation & Benefit: </strong></p>
<ul>
<li>MSF loyalty will be considered on the gross salary.</li>
<li>Relocation package will be applicable for non-Jordanian staff.</li>
</ul>
<p> </p>
<p><strong>If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by </strong><strong>Wednesday 30<sup>th</sup> September 2026</strong><strong>.</strong></p>
<p> </p>
<p><strong>To: </strong><a href="https://msfamman.recruitee.com/o/re-advertised-announcement-human-resources-operational-partner-support"><strong>https://msfamman.recruitee.com/o/re-advertised-announcement-human-resources-operational-partner-support</strong></a></p>
<p> </p>
<p><strong><em>Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</em></strong></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>Finance Transformation Associate Manager</span></strong></p><br>
<p><span>PMO-Oriented | Full Finance Domain Expertise</span></p><br>
<p><strong><span>Department</span></strong></p><br>
<p><strong><span>Finance Transformation</span></strong></p><br>
<p><strong><span>Reports To</span></strong></p><br>
<p><span>Ass. Dir Finance transfomation</span></p><br>
<p><strong><span>Location</span></strong></p><br>
<p><strong><span>AMMAN</span></strong></p><br>
<p><strong><span>Employment</span></strong></p><br>
<p><strong><span>Full-Time</span></strong></p><br>
<br>
<p><strong><span>Role Overview</span></strong></p><br>
<br>
<p>We are seeking a highly experienced Finance Transformation Associate Manager with a strong PMO orientation to lead and orchestrate complex, multi-workstream finance modernization initiatives across the enterprise. This role combines deep functional knowledge across the full spectrum of finance domains with structured program management discipline to drive measurable outcomes in process optimization, technology enablement, and operating model redesign.</p><br>
<p>The ideal candidate will act as the central orchestrator between finance leadership, IT, external partners, and business stakeholders, ensuring that transformation programs are delivered on time, within budget, and in alignment with strategic objectives.</p><br>
<p><strong><span>Key Responsibilities</span></strong></p><br>
<br>
<p><strong><span>Program & Project Management (PMO)</span></strong></p><br>
<ul>
<li>Lead end-to-end planning, execution, and governance of finance transformation programs, including milestone tracking, dependency management, risk mitigation, and steering committee reporting</li>
<li>Establish and maintain PMO frameworks, templates, dashboards, and logs to ensure transparency and accountability across all workstreams</li>
<li>Manage cross-functional project teams, including internal resources, system integrators, and third-party vendors</li>
<li>Drive stage-gate governance and ensure alignment with enterprise portfolio management standards</li>
<li>Prepare and present executive-level status reports, business cases, and investment proposals</li>
</ul>
<p><strong><span>Finance Domain Leadership</span></strong></p><br>
<ul>
<li>Serve as the subject matter expert across all core finance functions: Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R), Financial Planning & Analysis (FP&A), Treasury & Cash Management, Tax, and Internal Controls</li>
<li>Lead process assessment, gap analysis, and future-state design for finance operations, leveraging industry best practices and benchmarking data</li>
<li>Define and prioritize transformation use cases across finance, mapping them to technology enablers such as ERP modernization, RPA, AI/ML, and advanced analytics</li>
<li>Champion the adoption of shared services, Centers of Excellence, and global process ownership models</li>
</ul> <p><strong><span>Technology & Systems Enablement</span></strong></p><br>
<ul>
<li>Partner with IT and solution architects to evaluate, select, and implement finance technology platforms</li>
<li>Oversee system integration efforts, data migration strategies, and UAT cycles for finance modules</li>
<li>Drive the finance AI and automation roadmap, including intelligent document processing, predictive analytics, and agentic finance workflows</li>
</ul>
<p><strong><span>Change Management & Stakeholder Engagement</span></strong></p><br>
<ul>
<li>Design and execute change management strategies to ensure adoption of new processes, tools, and ways of working across finance teams globally</li>
<li>Facilitate workshops, training sessions, and communication plans tailored to diverse stakeholder groups</li>
<li>Build trusted relationships with senior finance leaders, regional controllers, and business unit heads</li>
</ul>
<p><strong><span>Required Qualifications</span></strong></p><br>
<ul>
<li>Bachelor’s degree in Finance, Accounting, Business Administration, or related field; MBA or Master’s degree strongly preferred</li>
<li>10+ years of progressive experience in finance transformation, finance operations, or management consulting with a Big 4 or top-tier firm</li>
<li>Demonstrated expertise across multiple finance domains: P2P, O2C, R2R, FP&A, Treasury, Tax, and Internal Controls</li>
<li>5+ years of hands-on project/program management experience,</li>
<li>Proven track record of delivering large-scale, multi-region finance transformation programs</li>
<li>Strong experience with enterprise finance platforms: SAP</li>
<li>Excellent command of PMO tools and methodologies: MS Project, Smartsheet, or equivalent</li>
<li>Exceptional communication, presentation, and executive stakeholder management skills</li>
</ul>
<p><strong><span>Preferred Qualifications</span></strong></p><br>
<ul>
<li>Experience in the pharmaceutical, life sciences, or regulated industry sectors</li>
<li>Exposure to AI/ML applications in finance (e.g., intelligent automation, NLP-based document processing, predictive forecasting)</li>
<li>CPA, CMA, ACCA, or equivalent</li>
<li>Multilingual capability</li>
</ul>
</div>
<p>Ministry of Digital Economy & Entrepreneurship</p>
<p>Youth Technology and Jobs Project</p>
<p>Terms of Reference</p>
<p>Business Analyst</p>
<p> </p>
<p>I. About the Youth, Technology, and Jobs (YTJ) Project</p>
<p>The Government of Jordan (GoJ) has received financing from the World Bank to implement the Youth, Technology, and Jobs (YTJ) Project, which became effective in April 2020 and will continue until February 2027. The YTJ Project aims to improve digitally enabled income opportunities and expand digitized government services in Jordan. The Ministry of Digital Economy & Entrepreneurship (MoDEE) is the implementing agency of the YTJ Project.</p>
<p> </p>
<p>The project components are:</p>
<p>Component 1 – Support the Supply of Digital Skills in Jordan</p>
<p>Sub-component 1.1: Support private sector-led digital skills development. Support the establishment of the National Skills Council for Information and Communication Technology (NSC-ICT), as an independent (financially and administratively) legal entity, with a majority private sector board membership and representation from key public sector stakeholders.</p>
<p> </p>
<p>Sub-component 1.2: Enhance digital skills competencies for public school students. Introduce quality technology courses in public classrooms (G7–12).</p>
<p> </p>
<p>Sub-component 1.3: Establish working spaces in underserved communities through Tech Hubs. Support upgrading and equipping three to five technology hubs (Tech Hubs).</p>
<p> </p>
<p>Component 2 – Support the Expansion of the Digital Sector and Digital Government Services in Jordan</p>
<p> </p>
<p>Sub-component 2.1: Support the expansion of and access to markets for digital firms and digital platforms. Provide incentive packages to support the growth plans of digital firms in underserved communities to help build and scale their activities and generate local job opportunities. Provide access to income opportunities in various tech and non-tech economic activities for individuals in the gig economy.</p>
<p> </p>
<p>Sub-component 2.2: Support digital transformation of service delivery to citizens and businesses. Support activities designed to improve access to and quality of selected e-government services, in addition to improving service quality and cost efficiency.</p>
<p> </p>
<p>Sub-component 2.3: Support digitization of payments. Support the government's commitment to advance the penetration of digital payments in Jordan by supporting e-payments for all applicable government services.</p>
<p> </p>
<p>Component 3 – Project Management and Implementation Support</p>
<p>MoDEE will establish a Project Management Unit (PMU) within the Ministry, which will include focal points from the Ministry of Labor and the Ministry of Education. The PMU will have the overall fiduciary responsibility for the project and the implementation of its activities.</p>
<p>Under Sub-component 2.2, MoDEE/YTJ is seeking to hire a Business Analyst to support the Ministry's digital transformation efforts.</p>
<p> </p>
<p>II. Roles and Responsibilities of the Business Analyst</p>
<p>• Gather, analyze, validate, and document business requirements;</p>
<p>• Communicate business requirements to all stakeholders in an accurate and effective manner;</p>
<p>• Prepare formal business requirements documentation;</p>
<p>• Assist in identifying the business requirements and needs of various government entities;</p>
<p>• Analyze the as-is status and recommend the to-be status;</p>
<p>• Develop business cases and business models;</p>
<p>• Develop functional specifications for solutions and prepare procurement documents, including Terms of Reference (TORs) and Requests for Proposals (RFPs);</p>
<p>• Prepare presentations for digital transformation plans and projects;</p>
<p>• Follow up on contracts and provide the required support to contractors;</p>
<p>• Perform any additional tasks as requested.</p>
<p> </p>
<p>III. Eligibility and Minimum Qualifications</p>
<p>• Minimum of 2 years of relevant experience;</p>
<p>• Experience in preparing business and procurement documentation;</p>
<p>• Experience in requirements gathering, validation, and analysis;</p>
<p>• Ability to handle multiple tasks, work under pressure, and collaborate effectively within teams to achieve objectives;</p>
<p>• Critical thinking and problem-solving skills;</p>
<p>• Attention to detail;</p>
<p>• Team player;</p>
<p>• Good presentation skills;</p>
<p>• Good written and spoken communication skills in both Arabic and English.</p>
<p> </p>
<p>IV. Education Requirements</p>
<p>Bachelor's degree in Computer Science, Business, Engineering, or any other relevant field.</p>
<p> </p>
<p>V. Duration of Assignment</p>
<p>The contract is renewable for the duration of the project, subject to satisfactory performance.</p>
<p><h4>Job description</h4>
<p>We are seeking an experienced Business Analyst to bridge the gap between business stakeholders and technical teams in the implementation of a telecom data lakehouse/data warehouse. The Business Analyst will gather business requirements, analyze telecom processes and data, define business rules, and translate business needs into detailed functional specifications, ensuring successful delivery of data products, reports, and analytics solutions.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Gather and analyze business requirements from stakeholders across telecom domains such as customer, billing, CRM, network, revenue assurance, finance, sales, marketing, and digital channels.</li>
<li>Conduct workshops and interviews with business users to understand reporting, analytical, and operational requirements.</li>
<li>Document business processes, functional requirements, and business rules.</li>
<li>Capture business requirements into functional specifications for data engineers, data modelers, ETL developers, and BI developers.</li>
<li>Define source-to-target mapping requirements and validate data transformations.</li>
<li>Collaborate with solution architects and data modelers to ensure business requirements are accurately reflected in the data lakehouse/data warehouse design.</li>
<li>Identify data sources, business definitions, KPIs, dimensions, and measures required for reporting and analytics.</li>
<li>Support the definition of data quality rules, validation criteria, and reconciliation requirements.</li>
<li>Review ETL mapping documents and ensure business logic is correctly implemented.</li>
<li>Work closely with data engineers during development to clarify business rules and resolve functional issues.</li>
<li>Participate in user acceptance testing (UAT) by preparing test scenarios, validating results, and obtaining business sign-off.</li>
<li>Maintain business glossaries, metadata, and documentation.</li>
<li>Facilitate communication between business stakeholders and technical teams throughout the project lifecycle.</li>
<li>Support Agile ceremonies including backlog refinement, sprint planning, and requirement prioritization.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Strong business analysis and requirement elicitation skills.</li>
<li>Excellent stakeholder management and communication skills.</li>
<li>Experience documenting business requirements and functional specifications.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Understanding of relational databases and SQL.</li>
<li>Basic knowledge of data warehousing concepts such as:</li>
<ul>
<li>Facts and dimensions</li>
<li>Star schema</li>
<li>Snowflake schema</li>
<li>Slowly changing dimensions (SCD)</li>
<li>Data lineage</li>
<li>Metadata management</li>
<li>Data quality</li>
</ul>
<li>Experience working in Agile/Scrum environments.</li>
</ul>
<h4>Preferred technical knowledge</h4>
<ul>
<li>SQL</li>
<li>Data warehouse / data lakehouse architecture</li>
<li>ETL concepts and data integration</li>
<li>Data mapping documentation</li>
<li>Data quality frameworks</li>
<li>BI and reporting platforms</li>
<li>Knowledge of Hadoop ecosystem, Hive, Impala, Spark, or cloud data platforms is an advantage.</li>
</ul>
<h4>Deliverables</h4>
<ul>
<li>Business requirement documents (BRD)</li>
<li>Functional requirement specifications (FRS)</li>
<li>KPI definitions</li>
<li>Data dictionary</li>
<li>Business glossary</li>
<li>Data validation and UAT test cases</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in information technology, computer science, business information systems, engineering, or a related field.</li>
<li>2–4 years of experience as a Business Analyst in data warehouse, data lakehouse, or business intelligence projects.</li>
<li>Experience in the telecommunications industry is highly preferred.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Background</p><p>The Central Support Services Division (CSSD) provides operational and administrative support to UNRWA's programmes, including travel and visa administration services. The Travel and Visa Unit facilitates the processing, management, and record keeping of official travel documentation for UNRWA personnel, ensuring compliance with Agency policies and host government requirements. To strengthen document management and improve the accessibility of travel records, the Travel and Visa Unit is seeking an Intern/Volunteer to support the scanning, organization, and archiving of travel-related documentation.</p><p>Objective of the Internship</p><p>The internship offers students or recent graduates an opportunity to gain practical experience in administrative support, records management, and document control within an international organization. The selected intern will assist the Travel and Visa Unit in organizing, digitizing, and maintaining travel documentation, contributing to efficient records management and improved administrative processes.</p><p>Duties and Responsibilities</p><p>Under the direct supervision of the Senior Travel and Visa Assistant and head of Admin Services Section, the Intern/Volunteer will:</p><ul><li>Support the digital transformation and records management initiatives of the Travel and Visa Unit by organizing, validating, and maintaining electronic information in accordance with established information management standards.</li><li>Assist in reviewing operational data and system entries to enhance data quality, reporting accuracy, and management information for decision-making.</li><li>Contribute to the development, documentation, and continuous improvement of business processes, Standard Operating Procedures (SOPs), workflows, and operational guidelines.</li><li>Support business process automation initiatives by assisting with process mapping, requirements gathering, testing, and documentation of digital solutions.</li><li>Provide analytical and coordination support for operational projects, including preparing meeting documentation, recording key decisions, monitoring action points, and supporting implementation activities.</li><li>Assist in maintaining operational dashboards, tracking tools, and performance indicators to support effective service delivery and reporting.</li><li>Conduct research and benchmarking on administrative best practices, digitalization, and process optimization to support continuous improvement initiatives.</li><li>Handle official information with the highest level of professionalism, confidentiality, and integrity.</li><li>Perform other projects and operational support assignments related to administrative service improvement as assigned by the supervisor</li></ul><p>Supervision and Performance Evaluation</p><p>The Intern/Volunteer will work with Head of Administrative Services Section under the direct supervision of the Senior Travel and Visa Assistant or Travel and Visa Associate, who will provide orientation, guidance, and regular feedback throughout the internship. Performance evaluations will be conducted midway through and at the end of the internship to support learning and professional development.</p><p>Duration and Working Conditions</p><p>This is a full-time internship for 6 months, based in Amman</p><p>Intern Benefits</p><ul><li>Opportunity to contribute to impactful initiatives at UNRWA</li><li>Certificate of volunteering and/or professional reference letter upon completion</li><li>Inclusion of work in a professional portfolio</li><li>Collaboration with a diverse, mission-oriented team</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Applicants must meet one of the following criteria: Be currently enrolled in a graduate (bachelor s or equivalent) programme in economics, business administration, logistics, supply chain management, international trade, admin management, international relations, law, political science, computer science, literature and editing, languages or a related field Experience: Applicants to the UNRWA Internship Program are not required to have professional work experience. However, a field of study that is closely related to the type of internship that you are applying for is required No prior work experience is required Previous coursework, internships, or project work related to facilities management, logistics, or property administration is desirable Fluency in English - written and spoken is required Writing skills Languages Excellent written and spoken English and Arabic are required Additional Information Competencies: Analytical thinking and problem-solving Excellent communication and interpersonal skills High proficiency in Microsoft Office tools (Word, Excel, PowerPoint) Attention to detail and ability to manage multiple tasks Demonstrated organizational and coordination abilities</p><p></p></section>
<p><h4>Description</h4>
<p>Joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline.</p>
<h4>Requirements</h4>
<h4>Key Responsibilities</h4>
<ul>
<li>Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives.</li>
<li>Produce high-quality BRDs, user stories/PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery.</li>
<li>Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs.</li>
<li>Map as-is/to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance).</li>
<li>Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data.</li>
<li>Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives.</li>
<li>Mentor junior Business Analysts and uphold the team’s BA methodology and standards.</li>
</ul>
<h4>Required Qualifications & Experience</h4>
<ul>
<li>Bachelor’s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred.</li>
<li>6+ years of hands-on Business Analysis experience, with a strong track record in government/public-sector digital services in the UAE/GCC.</li>
<li>Proven greenfield requirements experience — not limited to ERP configuration or pre-sales.</li>
</ul>
<h4>Required Skills</h4>
<ul>
<li>Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria).</li>
<li>Process modelling: BPMN 2.0, swimlanes, as-is/to-be (Visio, Lucidchart, Camunda, or draw.io).</li>
<li>Backlog management and Agile delivery with Azure DevOps (or Jira).</li>
<li>Excellent stakeholder management, facilitation, and bilingual communication (Arabic & English).</li>
<li>Hands-on AI proficiency: prompt engineering and AI-assisted analysis/documentation, with disciplined validation and data-sensitivity judgment.</li>
<li>Familiarity with eServices, digital-government standards, and the UAE government context.</li>
</ul>
<h4>Preferred (nice to have)</h4>
<ul>
<li>Experience with ECM/document management, omni-channel service delivery, and UAE PASS integration.</li>
<li>Wireframing/prototyping (Figma) and basic data/BI awareness (Power BI).</li>
</ul></p><p></p>