Document Controller

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>1. Assess the EMR system architecture in relation to interoperability requirements. 2. Analyze the availability, standards, and functionality of relevant host country Health Information Systems and HMIS in Jordan. 3. Evaluate technical options and interoperability standards for secure and sustainable data exchange. 4. Develop recommendations based on the assessment findings and prepare a costed, phased roadmap for integration, where applicable. 5. Conduct a comprehensive mapping of stakeholders, digital solutions, and the broader ecosystem in Jordan.<br> Work Location<br>HQA<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Scope of work: The consultant will conduct a comprehensive technical assessment to evaluate the interoperability and integration of UNRWA's upcoming Electronic Medical Record (EMR) system with Jordan's national health information ecosystem. The assignment includes reviewing UNRWA's existing digital health architecture, analyzing national health information systems and interoperability capabilities, assessing applicable international digital health standards, and providing technical inputs on legal and regulatory considerations related to data governance and information sharing. The consultant will identify technical, operational, institutional, and cybersecurity risks, propose appropriate mitigation measures, and develop a costed implementation roadmap aligned with UNRWA's EMR implementation phases. The work will be carried out using a combination of document reviews, technical analyses, stakeholder consultations, workshops, validation sessions, and comparative assessments of international best practices, while engaging relevant external stakeholders in an exploratory and non-committal manner to inform evidence-based recommendations. Specific Outputs/Tasks include but not limited to: 4.1 System Landscape Assessment • Review UNRWA’s current digital health system architecture, workflows, and reporting mechanisms. • Analyze the proposed design of the upcoming EMR system funded by KfW. • Document current reporting requirements to national health authorities. 4.2 Host Country HIS/HMIS Analysis • Assess the national health information ecosystem in Jordan. • Identify systems used by relevant stakeholders, including, but not limited to, the Ministry of Health. • Document: o System architecture o Data standards o APIs and interoperability capabilities o Reporting requirements o Data governance structures • Jordan Ministry of Health • National HMIS operators • Digital health governance entities. 4.3 Interoperability and Standards Review The consultant will evaluate: • International digital health interoperability standards (e.g. HL7, FHIR, ICD classifications). • Data exchange mechanisms. • Health information architecture compatibility. • Patient identity management considerations. • Data quality and validation requirements. 4.4 Legal and Regulatory Assessment The consultant will provide technical inputs and coordinate with the legal department, and will not independently determine legal, regulatory, or compliance positions. The items to be reviewed are: • UNRWA internal regulations on data governance and confidentiality. • Data protection requirements. • Institutional agreements required for system integration. • Feasible and compliant data sharing models will be determined by the legal department, informed by the technical inputs provided by the technical consultant. 4.5 Risk and Feasibility Analysis The consultant will identify: Technical risks • System incompatibility • Infrastructure limitations • Cybersecurity concerns Operational risks • Workforce readiness • Data management capacity • Workflow disruptions Institutional risks • Governance alignment • Stakeholder coordination Mitigation strategies will be proposed for each risk category. 4.6 Costed Implementation Roadmap The consultant will prepare a practical integration roadmap including: • Recommended interoperability model • Phased implementation plan • Resource requirements • Institutional coordination mechanisms • Budget estimates • Timeline and milestones The roadmap should align with UNRWA’s EMR implementation phases. Methodology The consultant is expected to apply a mixed methodology including: • Desk review of documentation • Technical architecture analysis • Stakeholder consultations • Workshops with UNRWA and government partners • Comparative analysis of international best practices • Validation meetings with UNRWA leadership • Engagement with external stakeholders: The consultant is expected to engage with external stakeholders professionally and with appropriate discretion. As this is an exploratory assessment, the consultant should make clear that such engagements are for information-gathering purposes and do not represent commitments on behalf of UNRWA.<br> Qualifications/special skills<br>Masters' Degree in Health Informatics, Public Health, Information Systems, Digital Health, Health Policy, Business Administration, Management, International Development or another related discipline. Minimum seven (10) years of relevant professional experience. Nature of required experience: Experience in digital health systems or health information systems Extent of required relevant experience: • Demonstrated experience in EMR implementation or interoperability projects. • Experience working with government health systems or international organizations. • Demonstrated experience working with Jordanian health systems, including key national platforms such as Hakeem (national EHR), the Jordan Center for Disease Control (JCDC), and the Ministry of Health HMIS, with a proven ability to collaborate effectively with legal departments on data governance and compliance requirements. • Experience conducting technical feasibility studies. • Knowledge of health data standards and interoperability frameworks. Desirable: • Experience in the Middle East region. • Experience working with UN agencies or donor-funded projects.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 2,120.00. • The duration of the Contract is for 6 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the Senior Project Manager (Health Info Sys); with close, structured, and continuous coordination will be required throughout the assignment with, including, but not limited to: • The UNRWA Legal Office, with whom continuous coordination is required throughout the assignment • Health Information Systems teams • Programme management units • Field health leadership in Jordan.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>Behind every tender submitted on time and every visiting principal who leaves impressed, there's someone who made the day run. An engineering and contracting company with head offices in Amman is looking for that person.</p> <p><strong>THE ROLE</strong></p> <ul> <li>Be the first voice and face of the company: welcome visitors, handle calls and mail, and keep the front office presentable and stocked.</li> <li>Prepare, format and proof correspondence, reports, tender documents and presentations - in English and Arabic.</li> <li>Keep senior management's calendars, appointments and deadlines under control; coordinate meetings and take crisp minutes.</li> <li>Arrange travel, accommodation and visas for the team and visiting principals; plan internal and client events.</li> <li>Own the filing systems, records and databases so the right document is always one search away.</li> <li>Keep information moving between departments, clients and suppliers — accurately and discreetly.</li> </ul> <p><strong>REQUIREMENTS</strong></p> <ul> <li>Bachelor’s degree in business administration, Management, Languages, IT, or a related field.</li> <li>Fresh graduate or up to 3 years of experience as an administrative assistant, executive secretary or receptionist.</li> <li>Excellent written and spoken English - flawless spelling, grammar, and tone in business correspondence.</li> <li>Confident with MS Office (Word, Excel, Outlook, PowerPoint) and office equipment; fast, accurate typing.</li> <li>Professional presence and a genuine service attitude with guests, callers and colleagues.</li> </ul> <p><strong>KEY COMPETENCIES</strong></p> <p>Attention to detail · Planning and organizing · Time management · Clear verbal and written communication · Confidentiality and discretion · Customer-service orientation · Initiative · Reliability · Ability to work under pressure</p> <p>&nbsp;</p> <p><strong>WHY US</strong></p> <p>A long-established engineering firm serving Jordan's heavy industry - where a well-run office is not a back-office function but part of how we win work. You'll work directly with senior management, learn how a technical business operates, and grow with it.</p>

<p>POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary: We are seeking an experienced SIEM Deployment Engineer to lead or support the deployment, configuration, and optimization of Splunk or SIEM solutions across enterprise environments.<br> The ideal candidate will possess strong technical knowledge in security operations, log management, and compliance, along with hands-on experience in implementing for clients.<br> Key Responsibilities: Lead end-to-end deployment of Splunk or SIEM platform, including planning, architecture design, installation, configuration, and tuning.<br> Integrate log sources from various platforms (Windows, Linux, firewalls, routers, endpoint protection, etc.<br>). Develop custom parsers and log normalization rules.<br> Build correlation rules, alerts, dashboards, and reports based on customer requirements.<br> Conduct use case development, threat detection tuning, and optimization of false positives.<br> Collaborate with SOC teams to ensure effective threat monitoring and incident detection.<br> Document implementation procedures, configuration guides, and troubleshooting steps.<br> Provide knowledge transfer and training to internal teams or clients.<br> Ensure compliance with industry standards (e.<br>g., NCA ECC, SAMA CSF, ISO 27001).<br> Required Skills and Qualifications: Bachelor’s degree in Computer Science, Cybersecurity, or related field.<br> 8-10 years of experience in Splunk or SIEM deployment and cybersecurity.<br> Proven experience with LogRhythm SIEM deployment in enterprise environments.<br> Strong understanding of log analysis, incident response, and threat detection.<br> Familiarity with log source integration: Windows Event Logs, Syslog, NetFlow, etc.<br> Scripting experience (PowerShell, Python, etc.<br>) is a plus.<br> Knowledge of cybersecurity frameworks (MITRE ATT&amp;CK, NIST, etc.<br>) is an advantage.<br> LogRhythm certifications (e.<br>g., LogRhythm Deployment Fundamentals, LogRhythm Analyst) are a strong plus.<br></span> </div>

<p>1. JOB DETAILS:</p><p>Job Title: Analyst, ML Engineer</p><p>Reports to: Sr. Manager, IT Digital Platforms &amp; Digital Transformation</p><p>Department: IT Applications</p><p>Function: IT Applications</p><p>Company: Hikma Holding</p><p>2. JOB PURPOSE:</p><p>The ML Engineer is responsible for supporting the development, testing, and deployment of machine learning models and AI-powered pipelines across Hikma Pharmaceuticals. Working as part of the AI team under the Sr. Manager, IT Digital Platforms &amp; Digital Transformation, and under the close guidance of the AI Architect and AI developers team, this role provides hands-on ML engineering support across the solution lifecycle from data preparation and model experimentation through to deployment and monitoring. The ML Engineer is expected to develop their machine learning and data engineering skills rapidly within a structured team environment, contributing to Hikma's enterprise AI transformation while building foundational expertise in regulated pharmaceutical AI delivery.</p><p>3. JOB DIMENSIONS:</p><p>Number of Staff Supervised: Direct Reports Count: 0 (0 vacant)</p><p>Indirect Reports Count: N/A</p><p>Financial Budget (USD): Supports AI initiative delivery under team supervision</p><p>4. KEY ACCOUNTABILITIES:</p><p>ML Model Development &amp; Experimentation</p><ul><li>Support the development, training, and evaluation of machine learning models under the guidance of the AI Architect and senior team members, following approved architecture standards and initiative briefs</li><li>Assist in ML experimentation activities including data exploration, feature engineering, model selection, and performance evaluation using standard frameworks and cloud AI services</li><li>Apply foundational ML techniques across classical machine learning, NLP, and generative AI domains relevant to Hikma's business areas including Supply Chain, Quality, HR, and Commercial</li><li>Support the implementation of LLM-based solutions including RAG pipelines, prompt engineering, and embedding-based retrieval under senior technical guidance</li><li>Maintain experiment tracking logs, model versioning records, and reproducibility documentation using tools such as ML flow or Azure Machine Learning</li><li>Produce clear and accurate model development artefacts including experiment summaries, performance reports, and model documentation</li></ul><p>Data Engineering &amp; Feature Development</p><ul><li>Assist in building and maintaining ML data pipelines covering data ingestion, transformation, validation, and basic feature engineering for model training and inference workflows</li><li>Support data quality checks, anomaly detection, and dataset preparation activities to ensure ML model inputs meet required standards</li><li>Collaborate with the Data &amp; Analytics team to access and understand available data assets, following data governance and privacy guidelines</li><li>Work with structured data sources including relational databases and enterprise system extracts, developing proficiency in handling diverse data types over time</li></ul><p>ML-Ops &amp; Production Support</p><ul><li>Support the implementation and maintenance of ML-Ops pipeline components including model packaging, deployment, and basic performance monitoring under senior team guidance</li><li>Assist in deploying ML models to cloud environments using approved tooling (Azure Machine Learning, ML-flow, Docker, or equivalent)</li><li>Monitor deployed models for observable performance issues and flag anomalies to the AI Architect or senior team members for investigation</li><li>Maintain accurate records in model registries including versioning and change logs across AI initiatives</li><li>Contribute to the documentation and validation support activities for ML models deployed in GxP-regulated contexts, following defined compliance processes</li></ul><p>Quality Assurance &amp; Testing</p><ul><li>Support the development and execution of testing activities for ML solutions, including data, pipeline tests, model performance checks, and basic integration testing</li><li>Actively participate in code reviews and technical walkthroughs, applying feedback to improve code quality and engineering practices</li><li>Document assigned ML components clearly including data preparation steps, model configurations, test results, and known issues</li><li>Identify and escalate technical issues encountered across the ML stack in a timely and structured manner</li></ul><p>5. Behavioural Competencies:</p><p>Initiative &amp; Drive for Results - Very Good</p><p>Change &amp; Innovation - Very Good</p><p>Communication &amp; Influence - Good</p><p>Developing &amp; Empowering others - Good</p><p>Problem Solving &amp; decision Making - Excellent</p><p>Strategic Thinking - Good</p><p>6. Technical Competencies:</p><p>ML Model Development &amp; Experimentation - Good</p><p>Python &amp; ML Frameworks (PyTorch, TensorFlow, scikit-learn, HuggingFace) - Good</p><p>MLOps &amp; Model Lifecycle Tooling - Good</p><p>Data Engineering &amp; Pipeline Support - Good</p><p>Cloud AI/ML Services (Azure ML) - Good</p><p>Generative AI &amp; LLM Development (RAG, LangChain, Semantic Kernel) - Very Good</p><p>Model Explainability &amp; Responsible AI Awareness - Very Good</p><p>Containerization &amp; CI/CD Basics (Docker, Git, Azure DevOps) - Good</p><p>7. COMMUNICATIONS &amp; WORKING RELATIONSHIPS:</p><p>Internal: AI Champions Network, AI Architect, AI Developer, Data &amp; Analytics Team</p><p>External: AI/ML Vendors &amp; Solution Providers, Implementation Partners, Open Source &amp; Developer Communities</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in computer science, Software Engineering, Data Science, Mathematics, Statistics, or related technical field *(Required)*</li><li>Master's degree in Artificial Intelligence, Machine Learning, Data Science, or Computer Science *(Preferred)*</li><li>Microsoft Azure AI Engineer Associate, AWS Machine Learning Specialty, or Google Professional ML Engineer certification *(Preferred)*</li><li>Relevant ML/AI certifications (e.g., DeepLearning.AI ML Specialization, Databricks ML Associate, fast.ai) *(Preferred)*</li><li>0-1 year of professional experience in software development, data science, machine learning, or a related technical field (fresh graduates are welcome to apply)</li><li>Demonstrated hands-on experience with ML model development through academic projects, internships, capstone projects, hackathons, or personal projects</li><li>Familiarity with cloud AI/ML platforms (Azure, AWS, or GCP) gained through coursework, self-study, or practical experimentation *(Preferred)*</li><li>Any exposure to generative AI, LLM tools, or RAG concepts through academic or personal projects *(Preferred)*</li><li>Pharmaceutical, healthcare, life sciences, or other regulated industry exposure *(Preferred but not expected)*</li><li>Working knowledge of Python and foundational ML/DL libraries including scikit-learn, pandas, NumPy, and at least one deep learning framework</li><li>Practical exposure to training and evaluating ML models including classical machine learning and at least one of: NLP, computer vision, or time-series analysis through academic, personal, or internship projects</li><li>Basic familiarity with generative AI concepts including Large Language Models, prompt engineering, and RAG principles *(Preferred)*</li><li>Awareness of ML-Ops concepts and tools such as ML-flow or Azure Machine Learning for experiment tracking and model management *(Preferred)*</li><li>Basic experience with data preparation, cleaning, transformation, and exploratory data analysis using Python</li><li>Familiarity with version control using Git and basic software development practices including code reviews and testing</li><li>Basic understanding of cloud platforms (Azure, AWS, or GCP) and awareness of cloud-based AI/ML services *(Preferred)*</li><li>Familiarity with containerization concepts (Docker) and CI/CD basics *(Preferred)*</li><li>Awareness of responsible AI principles, data privacy regulations (GDPR, HIPAA), and IT security practices relevant to ML development</li><li>Any familiarity with pharmaceutical business processes or GxP compliance in a technology context is a plus *(Preferred)*</li></ul>

<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for an Information Management Officer (IMO) to support our team in the occupied Palestinian territory (oPt): Position: Senior Information Management Officer (IMO) Site Management Cluster Contract duration : 9 months Starting Date : 24 August 2026 Location : Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. At the same time, rising tensions and violence in the West Bank have severely impacted freedom of movement, livelihoods, and overall humanitarian conditions. In response, IMPACT Initiatives is implementing a range of activities to support a needs-based, evidence-driven humanitarian response. This includes multi-sectoral household assessments, displacement site mapping, and market assessments across Gaza to inform coordination, operational planning, and strategic decision-making. POSITION PROFILE Under the supervision of IMPACT s Research Manager, the Senior Information Management Officer (SIMO) will lead on the aggregation of service and infrastructure mapping from response partners across the Gaza Strip. In coordination with Acted, UNDP and UN Habitat, the SIMO will be responsible for identifying valuable service and infrastructure data from local, national and international actors as well as UN Agencies in order to provide a comprehensive overview of ongoing humanitarian programming across the Strip. This role offers a unique opportunity to directly contribute to the response s effectiveness by supporting evidence-based planning and coordination. The IMO is expected to engage independently with partners and be confident articulating objectives to a range of audiences. The position requires strong technical skills in data management and analysis, excellent coordination and communication abilities, and a flexible, solutions-oriented mindset. An interest in humanitarian coordination and contextual developments in oPt is strongly preferred. RESPONSIBILITIES The Senior Information Management Officer s responsibilities include: Co-ordination and planning • Engage clusters, INGOs, NNGOs and CSOs to generate support and buy in for the service and infrastructure mapping • Generate an understanding of the information landscape within oPt actors, identifying which organisation or cluster has data on which services and infrastructure • Engage other coordinating bodies such as OCHA and act as IMPACT focal point across early recovering information management discussions • Promote the use of inter-operable technologies among partners; • Provide information outputs in the local language wherever feasible. • Receive data from partner organisations Data quality control • Generate sectoral specific data quality standards, working with information management officers in partner organisations to understand sector specific data quality requirements and document them • Generate data quality scripts to assess incoming data for quality issues • Generate shared data standards, including naming, data formatting and data taxonomies (for the standard naming of e.g. health care facility types across organizations) • Generate data quality key performance indicators • Work with partner organisations to address issues with the data they have provided • Promote data quality standards across partner organisations and build a culture of data integrity and accuracy within the response. Data visualization • Visualise the GIS and structured data shared by partners in a dashboard (using common data visualsation tools, e.g. R Shiny or PowerBI) • Ensure coherent style and design across the dashboard • Facilitate analysis through the dashboard user interface • Collaborate with UN Habitat, Acted and UNDP to ensure data visualisations align to their needs The Information Management Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners, or collected during his/her assignment with IMPACT.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent academic qualifications, including a Master's degree in relevant discipline (e.g. maths and statistics, information science, geography), or an equivalent combination of relevant training and experience in humanitarian related activities in disaster or conflict situation;</li><li>4 years of relevant working experience in a humanitarian setting, such as information management, GIS, monitoring and evaluation, research design and analysis, etc.;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Knowledge of the humanitarian community, specifically with regards to inter-agency coordination;</li><li>Experience in the context of partnership building and consensual decision-making;</li><li>Proven ability to conceptualize, develop, plan monitor and evaluate IM in relation to programming, as well as to teach skills and build team capacity;</li><li>Excellent writing, communication and negotiation skills; ability to prepare clear and concise reports;</li><li>Understanding of different data collection methodologies and their strengths and weaknesses, to be able to assess quality/reliability of secondary sources and to advice on potential areas of improvement;</li><li>Ability to compile, triangulate and holistically analyse diverse and large datasets;</li><li>Experience with handling confidential and sensitive data and demonstrated;</li><li>Ability to work effectively and harmoniously in a team and in the inter-agency context with colleagues from a variety of cultures and professional backgrounds;</li><li>Resilience, stress tolerance and ability to work under difficult conditions;</li><li>Fluently spoken and written English is mandatory. Arabic an asset;</li><li>Data capture and analysis :<ul><li>MS Excel (Essential) : Ability to create macros; Strong knowledge of statistical, conditional, and text-based functions;</li><li>Web Design (Asset): HTML, PHP, ASP; Basic understanding of web-based applications</li><li>Mapping (Essential) : ArcGIS, QGIS, Understanding of geospatial data management, analysis, and map making processess.</li><li>Data programming (essential): R, Python, ability to write data cleaning and analysis pipeline scripts, GitHub or version control experience an asset.</li></ul></li></ul>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are seeking a detail-oriented QA analyst with 3–5 years of experience in software quality assurance across mobile applications, web platforms, and CMS-driven digital experiences. The ideal candidate will be responsible for validating functionality, UI/UX consistency, responsive behavior, accessibility, and content quality across enterprise digital products. This role combines functional testing, cross-device validation, content QA, and defect management, with strong collaboration across development, design, content, QA, and product teams in an Agile/Scrum environment.</p> <h4>Role responsibilities</h4> <p><strong>Test planning & test case design</strong><br> Review business requirements, user stories, acceptance criteria, and design specifications. Create and maintain:</p> <ul> <li>Test plans</li> <li>Test cases</li> <li>Test scenarios</li> <li>Regression suites</li> <li>Edge-case validation scenarios</li> </ul> <p>Ensure proper test coverage across functional, UI, content, accessibility, and integration requirements.</p> <p><strong>Mobile application testing</strong><br> Perform functional and UI testing on iOS and Android applications across multiple devices, OS versions, and screen sizes. Validate:</p> <ul> <li>Navigation flows</li> <li>Responsive layouts</li> <li>Platform-specific behaviors</li> <li>Offline behavior</li> <li>Push notifications</li> <li>Deep linking</li> <li>App lifecycle scenarios</li> </ul> <p>Test native, hybrid, and cross-platform mobile applications.</p> <p><strong>Web application testing</strong><br> Execute functional, regression, exploratory, and responsive testing on websites and web applications. Validate consistent behavior across:</p> <ul> <li>Desktop</li> <li>Tablet</li> <li>Mobile breakpoints</li> </ul> <p>Perform cross-browser testing on:</p> <ul> <li>Chrome</li> <li>Safari</li> <li>Firefox</li> <li>Edge</li> </ul> <p><strong>Content QA & CMS validation</strong><br> Review CMS-authored content and pages for:</p> <ul> <li>Content accuracy</li> <li>Formatting consistency</li> <li>Brand compliance</li> <li>Editorial standards</li> <li>Broken links</li> <li>Image/video rendering</li> <li>Metadata</li> <li>Alt text</li> <li>URL structures</li> </ul> <p>Perform multilingual and RTL (Arabic) content QA where applicable. Validate authored content within AEM or comparable CMS environments.</p> <p><strong>UI/UX validation</strong><br> Compare implemented screens and pages against Figma or approved design files. Identify and report:</p> <ul> <li>Spacing inconsistencies</li> <li>Typography mismatches</li> <li>Layout defects</li> <li>Responsive issues</li> <li>Visual alignment problems</li> </ul> <p>Ensure high visual and interaction quality across platforms.</p> <p><strong>Cross-device & cross-browser testing</strong><br> Validate functionality and appearance across multiple browsers and devices using:</p> <ul> <li>Physical devices</li> <li>Emulators/simulators</li> <li>Cloud testing platforms such as BrowserStack or Sauce Labs</li> </ul> <p>Verify responsive rendering and device-specific behaviors.</p> <p><strong>Accessibility testing</strong><br> Perform accessibility validation aligned with WCAG 2.1 AA standards. Validate:</p> <ul> <li>Keyboard navigation</li> <li>Color contrast</li> <li>Alt text</li> <li>Semantic structure</li> <li>Screen reader compatibility</li> <li>Focus states</li> </ul> <p>Use accessibility testing tools to identify and document issues.</p> <p><strong>Defect management</strong><br> Log clear and reproducible defects using JIRA, ServiceNow, or similar tools. Include:</p> <ul> <li>Reproduction steps</li> <li>Expected vs actual results</li> <li>Screenshots/videos</li> <li>Environment details</li> <li>Device/browser information</li> </ul> <p>Track defects through resolution, retesting, and closure.</p> <p><strong>Regression & release testing</strong><br> Execute regression test suites for every release cycle. Support:</p> <ul> <li>Smoke testing</li> <li>Sanity testing</li> <li>UAT validation</li> <li>Production verification</li> </ul> <p>Coordinate release sign-offs with stakeholders and project teams.</p> <p><strong>API & integration testing</strong><br> Perform basic API testing using Postman or similar tools. Validate:</p> <ul> <li>API responses</li> <li>Status codes</li> <li>Data integrity</li> <li>Error handling</li> <li>Backend integration behavior</li> </ul> <p><strong>Collaboration</strong><br> Work closely with developers, designers, content authors, product owners, and QA team members in Agile/Scrum environments. Participate in:</p> <ul> <li>Sprint planning</li> <li>Backlog refinement</li> <li>Daily standups</li> <li>Retrospectives</li> </ul> <p><strong>Continuous improvement</strong><br> Identify gaps in test coverage and QA processes. Contribute to QA documentation, checklists, and testing standards. Stay current with QA methodologies, accessibility standards, and testing tools.</p> <h4>Requirements</h4> <p>3–5 years of experience in software quality assurance and testing.</p> <p>Hands-on experience testing both mobile applications and web applications.</p> <p>Experience performing content QA on CMS-authored websites.</p> <p>Familiarity with Adobe Experience Manager (AEM) or comparable CMS platforms such as:</p> <ul> <li>Sitecore</li> <li>Optimizely</li> <li>WordPress</li> <li>Contentful</li> </ul> <p>Experience working within Agile/Scrum delivery teams.</p> <h4>Core technical requirements</h4> <p><strong>Mobile testing</strong><br> Experience testing applications on:</p> <ul> <li>iOS</li> <li>Android</li> </ul> <p>Familiarity with:</p> <ul> <li>Native apps</li> <li>Flutter</li> <li>React Native</li> <li>Hybrid applications</li> </ul> <p>Experience using:</p> <ul> <li>Physical devices</li> <li>Simulators</li> <li>Emulators</li> </ul> <p>Understanding of mobile-specific behaviors such as:</p> <ul> <li>Permissions</li> <li>Notifications</li> <li>Deep links</li> <li>Offline states</li> <li>App lifecycle handling</li> </ul> <p>Familiarity with TestFlight, Firebase App Distribution, or similar tools.</p> <p><strong>Web testing</strong><br> Strong experience with:</p> <ul> <li>Functional testing</li> <li>Regression testing</li> <li>Exploratory testing</li> <li>Cross-browser testing</li> <li>Responsive testing</li> </ul> <p>Familiarity with browser developer tools for:</p> <ul> <li>DOM inspection</li> <li>Console debugging</li> <li>Network analysis</li> </ul> <p>Experience using BrowserStack, Sauce Labs, or similar cloud testing platforms.</p> <p><strong>Content & CMS testing</strong><br> Experience validating:</p> <ul> <li>CMS-authored pages</li> <li>Metadata</li> <li>Alt text</li> <li>Structured URLs</li> <li>Structured data</li> <li>Media rendering</li> <li>Redirects</li> </ul> <p>Familiarity with multilingual and RTL content validation.</p> <p>Basic familiarity with AEM authoring environments or similar CMS platforms.</p> <p><strong>Accessibility, quality & standards</strong><br> Working knowledge of WCAG 2.1 AA accessibility standards.</p> <p>Familiarity with accessibility tools such as:</p> <ul> <li>axe DevTools</li> <li>WAVE</li> <li>Lighthouse</li> </ul> <p>Understanding of:</p> <ul> <li>SEO fundamentals</li> <li>Metadata validation</li> <li>Canonical tags</li> <li>Structured data</li> </ul> <p>Awareness of Core Web Vitals and page performance behavior.</p> <p><strong>Tools & collaboration</strong><br> Experience with:</p> <ul> <li>JIRA</li> <li>ServiceNow</li> <li>Zephyr</li> <li>TestRail</li> <li>Confluence</li> <li>SharePoint</li> <li>API testing using Postman or similar tools</li> <li>Basic Git knowledge for accessing documentation and test artifacts</li> </ul> <p>Strong written and verbal communication skills.</p> <h4>Nice to have</h4> <p>Experience with automation testing tools/frameworks such as:</p> <ul> <li>Selenium</li> <li>Cypress</li> <li>Playwright</li> <li>Appium</li> <li>XCUITest</li> <li>Espresso</li> </ul> <p>Familiarity with performance testing tools:</p> <ul> <li>JMeter</li> <li>k6</li> <li>Lighthouse</li> </ul> <p>Experience validating:</p> <ul> <li>Adobe Analytics</li> <li>Google Analytics</li> <li>Tealium</li> <li>Adobe Target implementations</li> </ul> <p>ISTQB or equivalent QA certification.</p> <p>Experience with CI/CD pipelines and automated test integrations.</p> <p>Arabic language reading ability for RTL content QA.</p> <h4>Soft skills</h4> <ul> <li>Exceptional attention to detail and visual accuracy</li> <li>Strong analytical and problem-solving abilities</li> <li>Clear and concise communication skills</li> <li>Ability to manage multiple testing workstreams and deadlines</li> <li>Structured and methodical approach to testing and documentation</li> <li>Strong collaboration and teamwork mindset</li> </ul> <h4>Education</h4> <p>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field — or equivalent practical experience.</p></p><p></p>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are seeking a detail-oriented QA analyst with 3–5 years of experience in software quality assurance across mobile applications, web platforms, and CMS-driven digital experiences. The ideal candidate will be responsible for validating functionality, UI/UX consistency, responsive behavior, accessibility, and content quality across enterprise digital products. This role combines functional testing, cross-device validation, content QA, and defect management, with strong collaboration across development, design, content, QA, and product teams in an Agile/Scrum environment.</p> <h4>Role responsibilities</h4> <p><strong>Test planning & test case design</strong><br> Review business requirements, user stories, acceptance criteria, and design specifications. Create and maintain:</p> <ul> <li>Test plans</li> <li>Test cases</li> <li>Test scenarios</li> <li>Regression suites</li> <li>Edge-case validation scenarios</li> </ul> <p>Ensure proper test coverage across functional, UI, content, accessibility, and integration requirements.</p> <p><strong>Mobile application testing</strong><br> Perform functional and UI testing on iOS and Android applications across multiple devices, OS versions, and screen sizes. Validate:</p> <ul> <li>Navigation flows</li> <li>Responsive layouts</li> <li>Platform-specific behaviors</li> <li>Offline behavior</li> <li>Push notifications</li> <li>Deep linking</li> <li>App lifecycle scenarios</li> </ul> <p>Test native, hybrid, and cross-platform mobile applications.</p> <p><strong>Web application testing</strong><br> Execute functional, regression, exploratory, and responsive testing on websites and web applications. Validate consistent behavior across:</p> <ul> <li>Desktop</li> <li>Tablet</li> <li>Mobile breakpoints</li> </ul> <p>Perform cross-browser testing on:</p> <ul> <li>Chrome</li> <li>Safari</li> <li>Firefox</li> <li>Edge</li> </ul> <p><strong>Content QA & CMS validation</strong><br> Review CMS-authored content and pages for:</p> <ul> <li>Content accuracy</li> <li>Formatting consistency</li> <li>Brand compliance</li> <li>Editorial standards</li> <li>Broken links</li> <li>Image/video rendering</li> <li>Metadata</li> <li>Alt text</li> <li>URL structures</li> </ul> <p>Perform multilingual and RTL (Arabic) content QA where applicable. Validate authored content within AEM or comparable CMS environments.</p> <p><strong>UI/UX validation</strong><br> Compare implemented screens and pages against Figma or approved design files. Identify and report:</p> <ul> <li>Spacing inconsistencies</li> <li>Typography mismatches</li> <li>Layout defects</li> <li>Responsive issues</li> <li>Visual alignment problems</li> </ul> <p>Ensure high visual and interaction quality across platforms.</p> <p><strong>Cross-device & cross-browser testing</strong><br> Validate functionality and appearance across multiple browsers and devices using:</p> <ul> <li>Physical devices</li> <li>Emulators/simulators</li> <li>Cloud testing platforms such as BrowserStack or Sauce Labs</li> </ul> <p>Verify responsive rendering and device-specific behaviors.</p> <p><strong>Accessibility testing</strong><br> Perform accessibility validation aligned with WCAG 2.1 AA standards. Validate:</p> <ul> <li>Keyboard navigation</li> <li>Color contrast</li> <li>Alt text</li> <li>Semantic structure</li> <li>Screen reader compatibility</li> <li>Focus states</li> </ul> <p>Use accessibility testing tools to identify and document issues.</p> <p><strong>Defect management</strong><br> Log clear and reproducible defects using JIRA, ServiceNow, or similar tools. Include:</p> <ul> <li>Reproduction steps</li> <li>Expected vs actual results</li> <li>Screenshots/videos</li> <li>Environment details</li> <li>Device/browser information</li> </ul> <p>Track defects through resolution, retesting, and closure.</p> <p><strong>Regression & release testing</strong><br> Execute regression test suites for every release cycle. Support:</p> <ul> <li>Smoke testing</li> <li>Sanity testing</li> <li>UAT validation</li> <li>Production verification</li> </ul> <p>Coordinate release sign-offs with stakeholders and project teams.</p> <p><strong>API & integration testing</strong><br> Perform basic API testing using Postman or similar tools. Validate:</p> <ul> <li>API responses</li> <li>Status codes</li> <li>Data integrity</li> <li>Error handling</li> <li>Backend integration behavior</li> </ul> <p><strong>Collaboration</strong><br> Work closely with developers, designers, content authors, product owners, and QA team members in Agile/Scrum environments. Participate in:</p> <ul> <li>Sprint planning</li> <li>Backlog refinement</li> <li>Daily standups</li> <li>Retrospectives</li> </ul> <p><strong>Continuous improvement</strong><br> Identify gaps in test coverage and QA processes. Contribute to QA documentation, checklists, and testing standards. Stay current with QA methodologies, accessibility standards, and testing tools.</p> <h4>Requirements</h4> <p>3–5 years of experience in software quality assurance and testing.</p> <p>Hands-on experience testing both mobile applications and web applications.</p> <p>Experience performing content QA on CMS-authored websites.</p> <p>Familiarity with Adobe Experience Manager (AEM) or comparable CMS platforms such as:</p> <ul> <li>Sitecore</li> <li>Optimizely</li> <li>WordPress</li> <li>Contentful</li> </ul> <p>Experience working within Agile/Scrum delivery teams.</p> <h4>Core technical requirements</h4> <p><strong>Mobile testing</strong><br> Experience testing applications on:</p> <ul> <li>iOS</li> <li>Android</li> </ul> <p>Familiarity with:</p> <ul> <li>Native apps</li> <li>Flutter</li> <li>React Native</li> <li>Hybrid applications</li> </ul> <p>Experience using:</p> <ul> <li>Physical devices</li> <li>Simulators</li> <li>Emulators</li> </ul> <p>Understanding of mobile-specific behaviors such as:</p> <ul> <li>Permissions</li> <li>Notifications</li> <li>Deep links</li> <li>Offline states</li> <li>App lifecycle handling</li> </ul> <p>Familiarity with TestFlight, Firebase App Distribution, or similar tools.</p> <p><strong>Web testing</strong><br> Strong experience with:</p> <ul> <li>Functional testing</li> <li>Regression testing</li> <li>Exploratory testing</li> <li>Cross-browser testing</li> <li>Responsive testing</li> </ul> <p>Familiarity with browser developer tools for:</p> <ul> <li>DOM inspection</li> <li>Console debugging</li> <li>Network analysis</li> </ul> <p>Experience using BrowserStack, Sauce Labs, or similar cloud testing platforms.</p> <p><strong>Content & CMS testing</strong><br> Experience validating:</p> <ul> <li>CMS-authored pages</li> <li>Metadata</li> <li>Alt text</li> <li>Structured URLs</li> <li>Structured data</li> <li>Media rendering</li> <li>Redirects</li> </ul> <p>Familiarity with multilingual and RTL content validation.</p> <p>Basic familiarity with AEM authoring environments or similar CMS platforms.</p> <p><strong>Accessibility, quality & standards</strong><br> Working knowledge of WCAG 2.1 AA accessibility standards.</p> <p>Familiarity with accessibility tools such as:</p> <ul> <li>axe DevTools</li> <li>WAVE</li> <li>Lighthouse</li> </ul> <p>Understanding of:</p> <ul> <li>SEO fundamentals</li> <li>Metadata validation</li> <li>Canonical tags</li> <li>Structured data</li> </ul> <p>Awareness of Core Web Vitals and page performance behavior.</p> <p><strong>Tools & collaboration</strong><br> Experience with:</p> <ul> <li>JIRA</li> <li>ServiceNow</li> <li>Zephyr</li> <li>TestRail</li> <li>Confluence</li> <li>SharePoint</li> <li>API testing using Postman or similar tools</li> <li>Basic Git knowledge for accessing documentation and test artifacts</li> </ul> <p>Strong written and verbal communication skills.</p> <h4>Nice to have</h4> <p>Experience with automation testing tools/frameworks such as:</p> <ul> <li>Selenium</li> <li>Cypress</li> <li>Playwright</li> <li>Appium</li> <li>XCUITest</li> <li>Espresso</li> </ul> <p>Familiarity with performance testing tools:</p> <ul> <li>JMeter</li> <li>k6</li> <li>Lighthouse</li> </ul> <p>Experience validating:</p> <ul> <li>Adobe Analytics</li> <li>Google Analytics</li> <li>Tealium</li> <li>Adobe Target implementations</li> </ul> <p>ISTQB or equivalent QA certification.</p> <p>Experience with CI/CD pipelines and automated test integrations.</p> <p>Arabic language reading ability for RTL content QA.</p> <h4>Soft skills</h4> <ul> <li>Exceptional attention to detail and visual accuracy</li> <li>Strong analytical and problem-solving abilities</li> <li>Clear and concise communication skills</li> <li>Ability to manage multiple testing workstreams and deadlines</li> <li>Structured and methodical approach to testing and documentation</li> <li>Strong collaboration and teamwork mindset</li> </ul> <h4>Education</h4> <p>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field — or equivalent practical experience.</p></p><p></p>

<p><h4>Description</h4> <p>The Associate – Core & Data Systems supports the development, maintenance, and monitoring of core financial systems and data platforms. The role involves assisting in database operations, system integrations, reporting, and daily operational support to ensure system stability, data accuracy, and business continuity.</p> <h4>Responsibilities</h4> <ul> <li>Assist in managing and supporting core systems, including database operations and application services.</li> <li>Execute SQL queries and support data extraction, validation, and analysis tasks.</li> <li>Monitor system performance, troubleshoot issues, and escalate incidents when required.</li> <li>Support daily operational activities such as transaction monitoring and reporting.</li> <li>Participate in system releases, testing, and deployment activities.</li> <li>Support integrations with external systems and APIs (e.g., payment systems, reporting platforms).</li> <li>Collaborate with internal teams (IT, Operations, Finance, Marketing) to support business requirements.</li> <li>Document processes, procedures, and technical configurations.</li> <li>Assist in maintaining dashboards and reports for business and operational insights.</li> <li>Ensure compliance with security, data protection, and operational standards.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in computer science, information systems, or related field.</li> <li>1-3 years of experience in business support systems, IT support, or related roles.</li> <li>Basic knowledge of SQL and relational databases (preferably Oracle).</li> <li>Understanding of system operations, APIs, and data flows.</li> <li>Familiarity with Linux/Unix operating systems and basic command-line usage.</li> <li>Good analytical and problem-solving skills.</li> <li>Ability to work under pressure and handle critical incidents.</li> <li>Strong communication and teamwork skills.</li> </ul> <h4>Preferred Experience</h4> <ul> <li>Exposure to financial systems, payment platforms, or telecom environments.</li> <li>Basic understanding of reporting tools or dashboards.</li> <li>Familiarity with monitoring tools or job schedulers (e.g., Jenkins).</li> </ul> <h4>Key Competencies</h4> <ul> <li>Attention to detail</li> <li>Accountability and ownership</li> <li>Continuous learning mindset</li> <li>Time management and prioritization</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The Associate – Core & Data Systems supports the development, maintenance, and monitoring of core financial systems and data platforms. The role involves assisting in database operations, system integrations, reporting, and daily operational support to ensure system stability, data accuracy, and business continuity.</p> <h4>Responsibilities</h4> <ul> <li>Assist in managing and supporting core systems, including database operations and application services.</li> <li>Execute SQL queries and support data extraction, validation, and analysis tasks.</li> <li>Monitor system performance, troubleshoot issues, and escalate incidents when required.</li> <li>Support daily operational activities such as transaction monitoring and reporting.</li> <li>Participate in system releases, testing, and deployment activities.</li> <li>Support integrations with external systems and APIs (e.g., payment systems, reporting platforms).</li> <li>Collaborate with internal teams (IT, Operations, Finance, Marketing) to support business requirements.</li> <li>Document processes, procedures, and technical configurations.</li> <li>Assist in maintaining dashboards and reports for business and operational insights.</li> <li>Ensure compliance with security, data protection, and operational standards.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in computer science, information systems, or related field.</li> <li>1-3 years of experience in business support systems, IT support, or related roles.</li> <li>Basic knowledge of SQL and relational databases (preferably Oracle).</li> <li>Understanding of system operations, APIs, and data flows.</li> <li>Familiarity with Linux/Unix operating systems and basic command-line usage.</li> <li>Good analytical and problem-solving skills.</li> <li>Ability to work under pressure and handle critical incidents.</li> <li>Strong communication and teamwork skills.</li> </ul> <h4>Preferred Experience</h4> <ul> <li>Exposure to financial systems, payment platforms, or telecom environments.</li> <li>Basic understanding of reporting tools or dashboards.</li> <li>Familiarity with monitoring tools or job schedulers (e.g., Jenkins).</li> </ul> <h4>Key Competencies</h4> <ul> <li>Attention to detail</li> <li>Accountability and ownership</li> <li>Continuous learning mindset</li> <li>Time management and prioritization</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Mend, repair, and alter guest clothing and employee uniforms by hand stitching, applying adhesive patches, or using a sewing machine. Distribute clean uniforms to personnel according to company specifications. Send damaged uniforms to appropriate location (e.g., seamstress, Housekeeping, outside vendor) for repair. Document guest requests for laundry/dry cleaning, minor repair, and pressing of garments in accordance with company specifications. Record assigned and unassigned uniforms as they are distributed, returned, or cleaned. Inspect uniforms for damage and remove substandard uniforms from circulation and issue replacements. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: No high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Mend, repair, and alter guest clothing and employee uniforms by hand stitching, applying adhesive patches, or using a sewing machine. Distribute clean uniforms to personnel according to company specifications. Send damaged uniforms to appropriate location (e.g., seamstress, Housekeeping, outside vendor) for repair. Document guest requests for laundry/dry cleaning, minor repair, and pressing of garments in accordance with company specifications. Record assigned and unassigned uniforms as they are distributed, returned, or cleaned. Inspect uniforms for damage and remove substandard uniforms from circulation and issue replacements. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: No high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY </b>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<p>We are looking for a talented Sr. Specialist, Compliance to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><h3>Key Responsibilities:</h3><h4>Awareness Activities Training &amp; Communication</h4><ul><li>Deliver and coordinate training sessions on the Code of Conduct, Anti-Bribery and Anti-Corruption (ABAC) policy, and other Group compliance policies and guidelines for employees, third parties, and other relevant stakeholders across the region.</li><li>Develop and maintain training materials and awareness content (presentations, e-learning modules, communications) tailored to regional needs and local regulatory context.</li><li>Track training completion rates, maintain accurate records, and follow up with functions/territories on outstanding training requirements.</li><li>Support the roll-out of new or updated policies, ensuring employees understand practical implications for their day-to-day work.</li><li>Act as a point of contact for compliance queries raised by employees and the sales/commercial teams within the region.</li></ul><h4>Assurance Activities Auditing &amp; Monitoring</h4><ul><li>Conduct periodic audits and monitoring reviews of sales expenses, promotional activities, and other commercial/field-force activities to verify compliance with Group policies (e.g. HCP interactions, meals, gifts, sponsorships, and event-related spend).</li><li>Identify, document, and report control gaps, policy breaches, or red flags arising from monitoring activities, and track remediation to closure.</li><li>Support the design and continuous improvement of monitoring plans, checklists, and risk indicators for sales and marketing activities.</li><li>Prepare periodic assurance reports and dashboards for the Regional Compliance Officer and relevant stakeholders, summarizing monitoring outcomes, trends, and areas of concern.</li><li>Assist in ad hoc reviews or preliminary assessments arising from Speak Up reports, internal audit findings, or management requests.</li></ul><h4>Third-Party Risk Management</h4><ul><li>Conduct risk-based due diligence on third parties (e.g. distributors, agents, consultants, HCPs/HCOs, vendors) engaged by the region, in line with the Group's Third-Party Risk Management (TPRM) procedure.</li><li>Assess due diligence findings, identify red flags (e.g. sanctions, adverse media, conflicts of interest, beneficial ownership concerns), and escalate high-risk cases for further review or senior approval.</li><li>Maintain accurate and up-to-date third-party risk records, ensuring renewals and periodic re-screening are completed within required timelines.</li><li>Support contracting teams and business stakeholders in understanding due diligence outcomes and any conditions or mitigations required prior to onboarding or renewal.</li><li>Monitor ongoing third-party compliance obligations (e.g. certifications, compliance attestations) as applicable.</li></ul><h4>Additional Responsibilities</h4><ul><li>Work closely with the regional Compliance team and Heads of Territory/Compliance Officers to ensure consistent implementation of the Compliance Program across markets.</li><li>Keep abreast of relevant regulatory developments (anti-bribery, healthcare compliance and industry codes) affecting the region, and flag implications to the Regional Compliance Officer.</li><li>Support the Regional Compliance Officer in preparing materials for internal governance forums, Compliance Committee updates, and Group reporting requirements.</li><li>Maintain accurate documentation, trackers, and audit trails to support inspection and audit readiness at all times.</li></ul><h4>Behavioral Competencies:</h4><ul><li>Accountability and Reliability</li><li>Commitment to Continuous Development</li><li>Collaboration and Teamwork</li><li>Integrity and Ability to Instill Trust</li></ul><h4>Technical and Professional Competencies:</h4><ul><li>Strong analytical and problem-solving skills</li><li>Documentation management and compliance tracking</li><li>Ability to process and analyze data files</li><li>Attention to detail and strong organizational skills</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications:</h4><ul><li>Bachelor's degree in Law, Business Administration, Pharmacy, Life Sciences, or a related field; a professional compliance certification (e.g. ICA, CCEP) is an advantage.</li><li>3 5 years of relevant experience in compliance, audit, risk management, or a related control function, ideally within a multinational or pharmaceutical/life sciences environment.</li><li>Working knowledge of anti-bribery and corruption frameworks (e.g. FCPA, UK Bribery Act), and third-party due diligence practices.</li><li>Experience conducting audits, monitoring reviews, or investigations, with the ability to identify risk and document findings clearly.</li><li>Fluency in English and Arabic (written and spoken); additional regional languages are an advantage.</li></ul><h4>Preferred Qualifications:</h4><ul><li>Experience with compliance-related systems and processes is an advantage.</li><li>Regional experience (GCC and Levant) is a plus.</li></ul>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work!</p> <p>As an assistant marketing manager, you’re not just playing a key role in elevating the hotel's brand presence through integrated marketing, public relations, digital marketing, and strategic communications – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <p>As an assistant marketing manager, you are responsible for supporting the planning, execution, and evaluation of integrated marketing and public relations initiatives that enhance brand visibility, strengthen the hotel's market position, and drive commercial success. Working closely with internal departments and external partners, you will ensure all marketing activities are delivered in line with DoubleTree brand standards and business objectives. Specifically, you will be responsible for:</p> <h4>Marketing</h4> <ul> <li>Assist the commercial director in coordinating integrated marketing and communication activities.</li> <li>Build and maintain relationships with marketing suppliers and act as a property ambassador with external stakeholders and media partners.</li> <li>Coordinate the production of marketing communications, including sales proposals, collateral, newsletters, brochures, and other promotional materials.</li> <li>Oversee the execution of integrated marketing campaigns across direct mail, email marketing, public relations, and digital channels.</li> <li>Track campaign performance, prepare analysis reports, and provide data-driven recommendations to optimise campaign effectiveness.</li> <li>Develop standardised presentations, sales scripts, and proposals.</li> <li>Manage content updates and monthly newsletters across food & beverage venues.</li> <li>Maintain project management systems to document, monitor, and track marketing activities.</li> </ul> <h4>Public relations</h4> <ul> <li>Manage and execute public relations activities, including media visits, photo and video shoots, and editorial content development.</li> <li>Write, edit, and proofread press releases, editorials, photo captions, and fact sheets in line with brand standards.</li> <li>Conduct hotel site inspections and maintain comprehensive knowledge of hotel facilities, services, and experiences.</li> <li>Liaise closely with the commercial teams, including sales, revenue, and reservations, to ensure effective communication and alignment.</li> <li>Maintain the department's media database, prepare monthly media coverage reports, and respond promptly to media enquiries.</li> <li>Lead the hotel's annual awards strategy by researching, selecting, and preparing submissions for key industry awards.</li> </ul> <h4>Social media & digital</h4> <ul> <li>Collaborate with the graphic design & social media executive to support the planning, execution, and review of daily social media activities and campaigns.</li> <li>Support the commercial director in managing paid social media campaigns, analysing performance, and identifying opportunities for optimisation.</li> <li>Ensure all campaigns align with hotel promotions and comply with DoubleTree brand standards.</li> <li>Optimise website content to enhance the user experience across hotel websites, OTA platforms, and metasearch channels.</li> <li>Support the implementation of OTA marketing initiatives and monitor GDS campaigns to maximise online visibility and bookings.</li> </ul> <h4>Graphic design support</h4> <ul> <li>Work closely with the graphic design & social media executive to develop creative concepts, marketing collateral, and HTML content updates.</li> <li>Maintain an up-to-date content library to support media requests and internal and external marketing requirements.</li> </ul> <h4>What are we looking for?</h4> <p>An assistant marketing manager serving DoubleTree by Hilton Aqaba is always working on behalf of our guests and collaborating with team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p> <ul> <li>Previous experience in a similar role, preferably as a senior marketing executive or assistant marketing manager within a hospitality environment.</li> <li>Strong understanding of integrated marketing, public relations, digital marketing, brand management, and customer relationship management.</li> <li>Experience developing and executing marketing campaigns that drive brand awareness and commercial performance.</li> <li>Excellent written and verbal communication skills, with strong copywriting and content creation abilities.</li> <li>Strong analytical skills with the ability to interpret marketing data and optimise campaign performance.</li> <li>Experience managing social media platforms, website content, and digital marketing initiatives.</li> <li>Strong project management, organisational, and time management skills, with the ability to manage multiple priorities.</li> <li>Excellent interpersonal skills with the ability to collaborate effectively across departments and with external stakeholders.</li> <li>Market research capabilities and an understanding of competitor analysis.</li> <li>Outstanding command of the English language, both written and spoken.</li> <li>High attention to detail with a commitment to producing high-quality work.</li> <li>Positive attitude, creativity, professionalism, and a proactive approach to achieving results.</li> <li>Bachelor's degree, diploma, or professional qualification in marketing, communications, advertising, media, or a related field.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <p>A passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.</li> <li>Paid parental leave – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li> <li>Crisis concierge – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li> <li>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members to care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><strong>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</strong></p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the Do Not Disturb' list. Complete required Housekeeping paperwork.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATION</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<p>About the Role As a Data Scientist at Aspire, you will be responsible for building and maintaining production machine learning solutions in a cloud environment. This role focuses on developing scalable ML models, collaborating with cross-functional teams, and supporting data-driven decision making across the organization. You will work within US time zones (PST to EST) and operate in a remote-first, distributed team environment.</p><p><b>What You'll Do</b></p><ul><li>Develop, deploy, and maintain production machine learning models.</li><li>Perform exploratory data analysis and feature engineering to extract actionable insights.</li><li>Build and improve data pipelines that support ML workflows and automation.</li><li>Collaborate with engineering and business stakeholders to deliver scalable ML solutions.</li><li>Contribute to AI/LLM-based capabilities where applicable to enhance product offerings.</li><li>Monitor and optimize model performance in production environments (not only notebook-based development).</li><li>Document all procedures, configurations, and changes in a clear, auditable manner.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>What You'll Need</p><ul><li>2+ years of experience building and maintaining production machine learning models.</li><li>Strong Python programming skills.</li><li>Experience with AWS SageMaker or another enterprise ML platform (e.g., Vertex AI or Azure ML) supporting production ML pipelines.</li><li>Experience deploying and monitoring ML models in production (not only notebook-based development).</li><li>Advanced SQL.</li><li>Git/version control.</li><li>Ability to work independently in production environments.</li><li>Experience with MLOps tools (MLflow, Airflow, dbt, or similar).</li><li>Snowflake.</li><li>Marketing, growth, experimentation, or causal inference experience.</li><li>Experience with LLMs or AI agents.</li><li>Agile development practices.</li><li>Experience building scalable ML solutions in enterprise environments.</li><li>Familiarity with cloud-based ML platforms and production deployment best practices.</li><li>Strong communication skills and ability to work with cross-functional teams.</li><li>Familiarity with US time zones (PST to EST) and remote collaboration workflows.</li></ul>