Driving Instructor Jobs - Amman Jordan

<p>Type of contract : Service Contract Level : SC8 Hiring Unit : Culture Sector (CLT) Duty Station : Amman Work location : On site Duration of contract : 6 months Hiring open to : External candidates Application deadline (Midnight UTC 3 Time) : 23/08/2026 ORGANIZATIONAL CONTEXT The UNESCO Office in Jordan works closely with the national authorities to preserve and promote tangible and intangible cultural heritage in the country. It particularly works in close collaboration and partnership with the Ministry of Tourism and Antiquities, the Department of Antiquities, and the Ministry of Culture, as well as relevant national and local authorities, to ensure the sustainable conservation of the country s rich cultural heritage. Through the currently implemented projects, the office is promoting sustainable socio-economic development in local communities, focusing on investing in cultural heritage preservation, contributing to decent livelihoods and offering short-term employment opportunities while also paving the way for longer term investments in cultural heritage preservation and sustainable local tourism development in As-Salt and other location sites in Jordan . To support achieving the mentioned goals and to ensure the proper and timely finalization of the ongoing activities and projects at the culture unit in UNESCO Amman office, the office is recruiting an Associate Project Officer to assist in the regular follow-up and monitoring of ongoing rehabilitation and construction activities. MAIN TASKS AND SERVICES Under the general supervision of UNESCO Jordan Head of office and the direct supervision of the Culture Programme Specialist, and in coordination with the rest of the culture staff and the relevant Administrative and Financial staff. The Associate Project Officer's duties and responsibilities include, but are not restricted to: • Support in managing all project phases, including planning, execution, monitoring, and reporting. • Provide support to the implementation of rehabilitation and construction works currently implemented in different areas in Jordan, including coordination and site supervision. • Ensure regular follow up with UNESCO s contractors to update the BoQs tables and ensure quality interventions as per the provided technical specifications and drawings. • Contribute to the assessment and monitoring of the executed works, and the preparation of documents and reports related to the project. • Conduct regular field visits to the project locations as necessary and when requested, to provide comprehensive site supervision, follow-up and management to the ongoing works, ensuring adherence to design requirements, construction specifications, safety and quality. • Review contractors deliverables and reports, ensuring technical compliance with project specifications and signed contracts. • Anticipate difficulties and bottlenecks and address them proactively and in consultation with the supervisor. • Liaise with and facilitate information sharing amongst project partners, stakeholders and the local authorities, and maintain strong relationships with stakeholders, partners, and donors. • Participate in technical meeting, and stakeholder meetings when and as needed, and draft minutes of meeting, official correspondence, and any other official documents in English, and maintain a record of documentation for the project. • Support in administrative tasks as needed and ensure proper project management where and when requested, including reviewing budget records and invoices. • Perform any other activities and tasks requested by the supervisor. EXPECTED RESULTS • Expected Results and Deliverables • Management of works, monitoring and evaluation of the implemented activities. • Control over of quality, time schedule and project deliverables from consultants and contractors. • Coordination with consultants, contractors, partners and relevant stakeholders • Delivering progress reports within the project implementation phase • Regular communication with Programme Specialist and UNESCO team DURATION OF THE CONTRACT 6-months contract (with a 3-months probation), extension of the appointment is subject to satisfactory performance and extension of the validity of the project and/or availability of the project fund. COMPETENCIES - Core (C) &amp; Managerial (M) • Communication (C) • Accountability (C) • Innovation (C) • Knowlegde sharing and continuous improvement (C) • Planning and organizing (C) • Results focus (C) • Teamwork (C) For detailed information, please consult the UNESCO Competency Framework . REQUIRED QUALIFICATIONS EDUCATION • Bachelor s degree in the field of architecture, civil or structural engineering, or a related field. WORK EXPERIENCE • Minimum 5 years of experience in architecture, architectural conservation, structural engineering, cultural heritage rehabilitation or related fields. SKILLS AND COMPETENCIES Functional/Technical Competencies • Good (oral and written) communication skills, including the ability to draft and produce a variety of written material in a clear and concise manner. • Ability to analyze and collect, summarize, and analyze information from various sources. • Ability to read and interpret rehabilitation and construction drawings, plans, and specifications. • Broad knowledge of historical and traditional building materials and constructional methods used in the Middle East context and an ability to obtain quickly and up-to-date understanding and appreciation of specialist techniques and best practice methods for maintaining, conserving and repairing historic structures, including the correct and effective use of materials and products. • knowledge in project delivery, results-based and budget management, project management, monitoring and supervision tools. • Integrity, reliability and sense of commitment in the execution of duties.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION • Bachelor s degree in the field of architecture, civil or structural engineering, or a related field. WORK EXPERIENCE • Minimum 5 years of experience in architecture, architectural conservation, structural engineering, cultural heritage rehabilitation or related fields. SKILLS AND COMPETENCIES Functional/Technical Competencies • Good (oral and written) communication skills, including the ability to draft and produce a variety of written material in a clear and concise manner. • Ability to analyze and collect, summarize, and analyze information from various sources. • Ability to read and interpret rehabilitation and construction drawings, plans, and specifications. • Broad knowledge of historical and traditional building materials and constructional methods used in the Middle East context and an ability to obtain quickly and up-to-date understanding and appreciation of specialist techniques and best practice methods for maintaining, conserving and repairing historic structures, including the correct and effective use of materials and products. • knowledge in project delivery, results-based and budget management, project management, monitoring and supervision tools. • Integrity, reliability and sense of commitment in the execution of duties. • Excellent coordination, organizational and prioritization skills, and ability to manage multiple and simultaneous tasks and heavy workloads, and to deliver results within a specified timetable, paying close attention to detail and quality of work. • Ability to work effectively in a team and to maintain effective working relationships in a multicultural environment. • Understanding of local cultures and sensitivities, particularly in diverse environments. • Good IT skills including good knowledge of standard office software. LANGUAGES • Excellent knowledge of English (written/spoken/reading/comprehension) is mandatory. • Excellent knowledge of Arabic (written/spoken/reading/comprehension) is mandatory. DESIRABLE QUALIFICATIONS WORK EXPERIENCE • Previous experience working with UN agency or international non-governmental organization, preferably in the field of Cultural Heritage, is an added value. • Previous experience with UNESCO or demonstrated understanding of UNESCO s work is an added value • Site supervision experience is an added value.</p>

<p class="MsoNormal" ><b><span >MISSION PHARMACY MANAGER</span></b></p> <p class="MsoNormal" ><span ></span></p> <p class="MsoNormal" >Médecins Sans Frontières France is recruiting for its office in Amman a&nbsp;<b>“MISSION PHARMACY MANAGER”&nbsp;</b></p> <p class="MsoNormal" ><b>&nbsp;</b></p> <p class="MsoNormal" ><b><u>CONTEXT</u>:&nbsp;</b></p> <p class="MsoNormal" >Médecins Sans Frontières is a private,non-profit international humanitarian organization dedicated to providing&nbsp;medical&nbsp;assistance&nbsp;to populations in crisis, without discrimination and regardless of race, religion, creed,&nbsp;or political affiliation. Médecins Sans Frontières is seeking&nbsp;a<b>&nbsp;</b><b><span lang="EN-GB">MISSION PHARMACY MANAGER </span></b>in its Office in Amman,&nbsp;Jordan.<b>&nbsp;</b></p> <p class="MsoNormal" ><b>&nbsp;</b></p> <p class="MsoNormal" ><b><u>MAIN PURPOSE</u>:&nbsp;</b></p> <p class="MsoNormal" >Defining, coordinating and monitoring all pharmacy related activities in the Mission, according to <b>MSF</b> standards and values, the Medical Coordinator instructions and with consideration of national and international laws and regulations, in order to ensure the quality and proper organisation of medical supply process, procedures and protocols, the proper management of the medical stock in the projects and, in collaboration with the medical coordinator, the correct use of medicines and medical material. <span>&nbsp;</span><span>&nbsp;&nbsp;</span></p> <p class="MsoNormal" ><b>&nbsp;</b></p> <p class="MsoNormal" ><b><u><span lang="EN-GB">ACCOUNTABILITIES</span></u></b><b><span lang="EN-GB">:</span></b><span lang="EN-GB">&nbsp;</span><b>&nbsp;</b></p> <p class="MsoListBullet" ><span><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span >Supporting the Head of Mission and Medical Coordinator in representing and defending MSF’s interests before the Ministry of Health and other local authorities or local suppliers for any issue concerning pharmaceutical supply, in order to ensure stock procurement in the projects while complying with the national laws and regulations and following MSF protocols. Ensuring a close follow up of the National Drug Supply particularly in projects where MSF is working in conjunction with MoH. Collaborating in budgeting and preparing drug and other medical material orders together with Medical and Logistic Coordinators.</span></p> <p class="MsoListBullet" ><span><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span >Supervising the running of the pharmacies across the mission, ensuring the proper implementation of MSF Safety standards, incl. pharmacovigilance follow up and waste management protocols, and to national and international legislation, in order to ensure the quality of the service given to the population and the accurate handling of drugs and products, including its proper disposal, in terms of hygiene and security. In case of integration of medical stock under the supply, this includes close involvement in the medical warehouse as regards procedures, operations and stock management but not direct supervision of same. Supporting the Medical Coordinator regarding the follow-up of EPREP planning and maintenance of medical emergency kits.</span></p> <p class="MsoListBullet" ><span><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span >Supporting and participating in all drug and medical material supply processes and ensuring its overall efficiency and effectiveness. This involves regular technical visits to project sites to ensure appropriate follow up of activities and management of field pharmacies; collecting and analyzing stock indicators according to physical records and logistic across different projects and together with the Medical Coordinator taking corrective decisions when necessary and providing technical pharmacy support regarding pharmaceutical information, medication use (protocols and rational drug use), management of side effects, adherence issues etc.</span></p> <p class="MsoListBullet" ><span><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span >Ensuring the collection of data for monitoring and surveillance of optimal quantity &amp; quality of medicine use. Supporting activities at service level for effective drug distribution and control, quality prescription (rational drug use), medicines reconciliation, antibiotic stewardship interventions such as restricted use antibiotic review, follow up of pharmaceutical care plans, patient counseling, good dispensing practices and safe medication practices.</span></p> <p class="MsoListBullet" ><span><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span >Monitoring the procurement process and taking corrective measures when needed, ensuring regular communication with Medical, Logistics, HR and Finance departments regarding Medical Supply and Pharmacy Management. Supporting the Medical Coordinator in order to ensure local medical purchases are made from approved sources, subject to approval of Section Pharmacist</span></p> <p class="MsoListBullet" ><span><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span >Being responsible for the good maintenance of all drugs and equipment in the pharmacies and the appropriate storage and management of supply of narcotic and psychotropic medication with respect to national legislation, permitting traceability for these specific products. </span></p> <p class="MsoListBullet" ><span><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span >Facilitating correct stock management and transport/storage procedures, in order to ensure the availability of stock in all projects and to avoid expiries/overstocks and stock-outs. Ensuring that all inventories of drugs and medical devices exist and are updated. In close collaboration with Logistics Department, supervising storage conditions (e.g. humidity, temperature, light exposure, cleanliness, pest and rodents control, stock security, maintenance of cold chain, etc.), classification, organization and inventory, in order to guarantee the quality of the medicines and other medical material and prevent damage, financial losses generated by expired items, deterioration and robbery. Being responsible for follow-up of loans/donations and management of expired medications according to MSF procedures (and national legislation in case of expired drugs)</span></p> <p class="MsoListBullet" ><span><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span >Planning and supervising, in close coordination with the HR department, the associated processes (recruitment, training/induction, evaluation, potential detection, development and communication) of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required. In case of integration of medical stock under the supply, this includes providing support to Supply Log in this capacity to ensure the medical stock and pharmacy management according to recommended guidelines/procedures </span></p> <p class="MsoListBullet" ><span ><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span >Participating in reporting according to MSF guidelines (SitReps, medical statistical reports, etc.) and reporting on drug consumption and medical devices dispensed according to protocols, informing on unusual patterns. </span><span ></span></p> <p class="MsoNormal" >&nbsp;</p> <p class="MsoNormal" ><b><u><span lang="EN-GB">REQUIREMENTS</span></u></b><b><span lang="EN-GB">:</span>&nbsp;</b></p> <p class="MsoNormal" >&nbsp;</p> <table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" width="100%"> <tbody> <tr> <td valign="top" width="19%"> <p class="MsoNormal" ><b><span lang="EN-GB">Education</span></b><span lang="EN-GB"></span></p> </td> <td valign="top" width="80%"> <p class="MsoListBullet" ><span><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Essential: pharmacy degree (or equivalent 4-5 years diploma according to the country of origin of the pharmacist)<span>&nbsp; </span></span></p> </td> </tr> <tr> <td valign="top" width="19%"> <p class="MsoNormal" ><b><span lang="EN-GB">Experience</span></b><span lang="EN-GB"></span></p> </td> <td valign="top" width="80%"> <p class="MsoListBullet" ><span><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Essential demonstrated two years’ experience in (hospital) pharmacy management, previous experience with MSF or other NGO’s in developing countries is desirable</span></p> </td> </tr> <tr> <td valign="top" width="19%"> <p class="MsoNormal" ><b><span lang="EN-GB">Languages</span></b><span lang="EN-GB"></span></p> </td> <td valign="top" width="80%"> <p class="MsoListParagraph" ><span ><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span >Arabic &amp; English essential. </span></p> </td> </tr> <tr> <td valign="top" width="19%"> <p class="MsoNormal" ><b><span lang="EN-GB">Knowledge</span></b><span lang="EN-GB"></span></p> </td> <td valign="top" width="80%"> <p class="MsoListBullet" ><span lang="FR-CH"><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span lang="FR-CH">Essential computer literacy (word, excel, internet)</span></p> <p class="MsoListBullet" ><span><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Desirable knowledge of “Isy stock”</span></p> </td> </tr> <tr> <td valign="top" width="19%"> <p class="MsoNormal" ><b><span lang="EN-GB">Competencies</span></b></p> </td> <td valign="top" width="80%"> <p class="MsoListBullet" ><span lang="FR-CH"><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span lang="FR-CH">People Management and Development <b>L2</b></span></p> <p class="MsoListBullet" ><span lang="FR-CH"><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span lang="FR-CH">Commitment to MSF Principles <b>L2</b></span></p> <p class="MsoListBullet" ><span lang="FR-CH"><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span lang="FR-CH">Behavioural Flexibility <b>L3</b></span></p> <p class="MsoListBullet" ><span lang="FR-CH"><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span lang="FR-CH">Results and Quality Orientation <b>L3</b></span></p> <p class="MsoListBullet" ><span lang="FR-CH"><span>•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span lang="FR-CH">Teamwork and Cooperation <b>L3</b></span></p> <p class="MsoListBullet" ><span lang="FR-CH">&nbsp;</span></p> </td> </tr> </tbody> </table> <p class="MsoNormal" >&nbsp;</p> <p class="MsoNormal" ><b>WORK LOCATION:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</b>Amman - Jordan<b>&nbsp;</b>&nbsp;or Jerusalem depending on selected candidate </p> <p class="MsoNormal" ><b>CONTRACT:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</b>6 Months&nbsp;Fixed-term&nbsp;contract renewable –&nbsp;Full-time&nbsp;</p> <p class="MsoNormal" >&nbsp;</p> <p class="MsoNormal" >Interested applicants should&nbsp;submit&nbsp;their application in&nbsp;<b>English</b>,&nbsp;containing&nbsp;a&nbsp;<b>Curriculum&nbsp;Vitae&nbsp;(CV)</b>,&nbsp;&nbsp;</p> <p class="MsoNormal" >no later than&nbsp;<b>Thursday 3 Septemebr 2026</b>, on the&nbsp;<b>Akhtaboot&nbsp;website</b>&nbsp;</p> <p class="MsoNormal" >&nbsp;</p> <p class="MsoNormal" >&nbsp;</p> <p class="MsoNormal" >&nbsp;</p> <p class="MsoNormal" ><b><i>MSF promotes the inclusion of women and people with&nbsp;disabilities</i></b></p> <p class="MsoNormal" ><i>Only shortlisted candidates will be contacted via email</i></p> <p class="MsoNormal" ><b> </b>&nbsp;</p> <p class="MsoNormal" ><b><u>Notice:</u></b>&nbsp;No monetary transactions,&nbsp;no demands for&nbsp;favors in kind, nor other types of favoritism will be tolerated in the recruitment process.  MSF reserves the right to refuse the hiring of a candidate&nbsp;who has&nbsp;benefited&nbsp;from such acts. All&nbsp;such illicit demands&nbsp;may be pursued through the judicial system.&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description Summary</b></p><br><br>Drives field performance and execution excellence for assigned Therapeutic Areas (TAs) or functions by shaping field execution models, orchestrating of the International Commercial Excellence (ICE) frameworks at country level, performance frameworks, and go-to-market (GTM) field approaches. The role acts as the primary Field Excellence interface for TA, Sales, and Value &amp; Access (V&amp;A) leadership, ensuring alignment between brand strategy, access strategy, and field execution. It ensures consistent application of International Field Excellence standards while allowing for country specific execution needs. The role coordinates Field Excellence resources supporting the TA/function and represents field considerations in planning and review forums.<br><p><b>Job Description</b></p><br><br><p><b>Act as the primary Field Excellence interface for the TA / function</b></p><br><br><ul><li>Serve as the main Field Excellence interface for Therapeutic Area leadership, TA Sales Heads, and Value &amp; Access Strategy and Access Field Leads.</li><li>Represent Field Excellence in TA and Access Field planning and performance reviews, ensuring field implications are clearly understood.</li><li>Prioritize Field Excellence supporting activities based on TA and Access Field strategic importance and performance needs.</li><li>Fieldwork involves shadowing reps, analyzing field performance, validating call quality, and aligning CRM practice.</li></ul><br><p><b>Own field execution design choices for the TA / function</b></p><br><br><ul><li>Ensure field execution models are aligned with Brand strategy, Go-To-Market plans, Access strategy</li><li>Translate strategic intent into clear field execution direction, defining:&nbsp;<ul><li>What the field should focus on</li><li>How success is measured</li><li>Where prioritization trade-offs are required</li></ul></li><li>Propose an effective sales organization structure and optimal size of the sales force and of Value &amp; Access stakeholders facing field team, based on internal and external benchmarks data (supported by IDS+ input).</li><li>Propose FF sizing scenarios, comparison and recommendations based on synergy between existing targets, benchmark data and launch priorities</li></ul><p><b>Shape and steer Go-To-Market field models</b></p><br><br><ul><li>Support new launch GTM design and implementation, in line with International and Regional guidance.</li><li>Shape discussions on launch field setups, field prioritization, and resourcing trade-offs (from a strategic perspective)</li><li>Implement the guidance on HCP tiering from International and assign tiers to the HCP customer base, building on inputs from country TA</li><li>Guardrail ICE segmentation – ensure segmentation process is revisited before cycle meetings using VIP and funnel analytics input</li><li>Partner with CRM &amp; field system owners for implementation support</li></ul><p><b>Steer field KPIs and effectiveness metrics</b></p><br><br><ul><li>Implement and align field commercial and functional KPIs with International and local brand strategy.</li><li>Incorporate ICE KPIs to ensure consistency across commercial execution.</li><li>Oversee commercial KPIs &amp; V&amp;A field metrics, including field force effectiveness assessments (e.g. STEM), review reports and analyze commercial and V&amp;A field data and derive performance, metrics insights &amp; shape possible action plans for functional heads considerations and decisions.</li><li>Maintain key healthcare decision makers and targets lists. Review, report and analyze Access account/field data</li></ul><p><b>Shape and steer Field incentives models</b></p><br><br><ul><li>Lead incentive scheme design, modelling payout scenarios, based on strategic priorities and historical results. Manage field incentives operations&nbsp;</li><li>Prepare individual quotas from the national target based on territory potential&nbsp;<br>Consult with TA Sales Head and FLMs on deviation, territory amendment</li><li>Measure field force performance/execution, incentives advisory, incentive diagnostics&nbsp;</li><li>Partner with CRM &amp; field system owners for implementation support</li></ul><p><b>Manage territory design and alignment operations</b></p><br><br><ul><li>Own territory design and alignment processes, ensuring operational accuracy and execution feasibility.</li><li>Lead creation and revision of territory maps, rep placement analytics, call plan generation and refinement (IDS+, Zaidyn)</li><li>Ensure territory changes are fully implemented in systems, in partnership with CRM and field system owners.</li><li>Apply ICE segmentation and targeting inputs to territory operations, as defined by international standards.</li></ul><p><b>Operates and manages the country CRM (Customer Relationship Management) platforms</b></p><br><br><ul><li>Operate the CRM platforms such as Veeva, Oncore, etc. day-to-day, ensuring availability, performance monitoring, and business continuity for field and function execution.</li><li>Configure CRM objects, workflows, and standard features based on validated cross-functional business requirements, aligned to International templates, data models, and governance frameworks.</li><li>Coordinate incident triage and resolution with DDIT (Data, Digital and IT) and external vendors, documenting recurring issues and workarounds.</li><li>Manage CRM releases and upgrades locally (planning, testing, communication, deployment support), coordinating dependencies with DDIT and vendors.</li><li>Manage country adoption of Customer Engagement of the Future (CEFUT), aligned with international priorities, standards, and platform roadmaps.</li><li>Safeguard CRM data capture processes needed to support consistent, Commercial, V&amp;A and MA execution, ensuring accurate and complete recording of interactions and accounts.</li><li>Monitor data quality and correct usage, escalating systemic issues to relevant owners (e.g., data standards) and proposing corrective actions (training, validation rules, guidance).&nbsp;</li></ul><br><p><b>ICE deployment orchestration</b></p><br><br><ul><li>Design &amp; execute customer journeys across channels, integrating CRM, SFMC, &amp; rep-triggered tools</li></ul><p><b>Content activation &amp; Channel orchestration (including OMC-OCE/customer experience journeys)</b></p><br><br><ul><li>Ensure content is activated and ready to be used on FF tech platforms in Oncore CRM to increase usage of iCVA</li><li>Ensure customer journeys are validated and aligned with content use</li><li>Develop omnichannel excellence by providing implementation guidance and channel upskilling – use of SFMC (orchestration, iCVA usage), aligned with Int’l OC teams based on ICE framework</li><li>Overseen tagging, FUSE uploading and MLR processes and ensure standards of execution</li><li>Ensure content is activated on SFMC and ready to be used on field technological platforms</li><li>Provide customer journey insight to continuously improve customer engagement</li><li>Support multichannel engagement orchestration with Access accounts (e.g. RTE, etc.)</li><li>Support in activating 'not promo' contents (developed by V&amp;A) across diff channels for payers &amp; accounts</li><li>Enable patients and payers multichannel insights, incl enabling Access Field to provide and capture reimbursement pathway insights (regional/country V&amp;A field inputs), and enable analysis and reporting.</li></ul><p><b>One-Brand-Plan rhythm &amp; orchestration</b></p><br><br><ul><li>Ensure process (strategy is realized) happens and orchestrated locally</li><li>Co-define execution metrics and KPIs</li></ul><br><p><b>Skills Desired</b></p><br><br>Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Waterfall Model<br> </div>

<p><strong>Vacancy Announcement<br> Human Resources Operational Partner Support - OCG - Cell 5</strong></p> <p><br> <strong>Family:</strong> Human Resources</p> <p><strong>Level</strong>: 9 IRFFG (1,920 JOD Monthly Gross)</p> <p><strong>Workplace:</strong> Amman</p> <p><strong>Hierarchical and Functional line management of</strong>: Cell 5 Human Resources Operational Partner (HROP)</p> <p><strong>Duration</strong>: 12 Months.</p> <p><strong>Context</strong></p> <p><strong>OCG presence in Amman Hub:</strong><br> OCG has been developing its presence in Amman with a delocalized structure created to support the quality of our operations in the region and beyond. It includes:</p> <p><br> •The Operational Cell 5 directly managed by a Program Responsible, which current portfolio includes Iraq, Lebanon and Yemen. The team is composed of the Program Responsible, Deputy Program Responsible, Medical Program Responsible, HR Operational Partner, Fin Controller, Log Operational Responsible, Strategic Communication Advisor, Supply Referent and HROp Support<br> •The MESO (Middle East Support Office) is directly managed by the Head of MESO, that includes advisory, implementers and support positions providing technical and operational support to the field missions. The team is composed of Strategic Medical Advisor/Team Leader, Lab, IPC, Nursing Care and AMR Advisors and flyings, Humanitarian Affairs Advisor, Project Officer, Legal Advisor, Ops and Med Flying, Staff Mobility Coordinator and Implementer, Regional Technical Referent Energy and HVAC, Water &amp; Sanitation and a MESO Assistant<br> •Delocalized &amp; Hosted positions<br> •An intersectional Amman Mutualized Support Office (AMSO) for Finance/HR/Admin/Log/IT that supports both OCG, OCBA and OCA teams in Amman. The AMSO is under the direct management of OCBA.<br> At the heart of the Operations Department of the Operational Center of Geneva (OCG), the "cells" are multidisciplinary teams of 7 to 8 experts (Program Manager, Deputy Program Manager, Polyvalent Medical Referent, Operational HR Partner, Operational Logistics Manager, Operational Finance Manager, Operational Communication Manager, Cell Assistant). The cells supervise and coordinate MSF's activities in several countries and are the direct interface between the headquarters and the field. Each member oversees a specific field of activity under the supervision (functional link) of a Program Manager and with a hierarchical link to the coordinator of the relevant department.<br> The HROP centralizes and acts as a referent for mission’s HR and administrative issues in front of the various HR units at HQ and other members of the cell, mission’s Human Resources Coordinator (HRCo) or Head of Mission (HoM) and other MSF operational centers (OCs).<br> With the need to focus more on strategic HR mentoring and support to missions, the HROP support will be the focal point of different HR files identified and delegated by the HROP.<br> Scope of responsibilities – objectives of the position:<br> Translation of operational ambitions into HR needs &amp; planning of the IMS positions:<br> • Participate in the discussions about optimal setup requested by the field to ensure that the staffing is sufficient in number and coherent in composition to meet the operational and institutional ambitions, especially during MYR and POA.<br> • Reviews MYR and POA matrices and reports to HROP any issues (technical, settings, analytical, …) and provides to HROP first feedback on the forecast and variances compared to last validated budget.<br> • Verifies the demand for IMS staffing formalized by the HRCos (compliance with planning, accuracy, and clarity of the request).<br> • Follows up with the missions on job descriptions of international staff (MI), brings to missions’ attention missing or outdated MIs. Files received MIs.<br> • Ensures the updating of the international staff tracking table (HR Update) (mission dates, job openings, obtaining documents)<br> • Compiles a table of the cell's mission positions to be opened, on a weekly basis.<br> • If necessary, takes over the IMS job openings, particularly in emergency situations.<br> • Supports missions and GPOs on the IMS propositions and matching process, based on requests/needs.<br> Focal point for specific HR dossiers, under the supervision of the HROP:<br> • Acts as a focal point for mobility program in Cell 5 missions; works with Amman Mobility Coordinators towards boosting interCell and international mobility of Cell 5 missions’ staff. Initiate and streamlines the communication between HRCOs, PDMs and Mobility Coordinator on mobility needs and concrete LHS detachment matchings from/to Cell 5 missions.<br> • Acts as a focal point for any topics related to Compensations &amp; Benefits (e.g. IRFFG, IMS benefits, …) with special focus on Rewards Review (information management, streamlining communication between missions and HQ, …). Support HROP on Benchmark topic (BM requests, hosting sections, follow us with the missions on timely submission of the requested information and documents, ….) and revision of IMS perdiem in Cell 5 missions. Solicits and coordinates the intervention of Comp&amp;Ben referents.<br> HR and administrative management of international mobile staff (IMS):<br> • Under the supervision of HROP, acts as a focal point for any topics related to IRPII, including IMS exceptions; manages IRPII exception requests with the missions and HR Direction.<br> • With collaboration from HRCos keep updating the IMS HR update file.<br> • Monthly, as part of the IMS salary payment, checks the changes of the start and end dates of IMS contracts, positions and project allocations and confirm the monthly IMS payroll information to FAR.<br> • Provide support to Field Movement Referents (FMRs) in the case of specific movements or visas.<br> • Carries out/participate in HR briefings and debriefings according to the policy and ensures the SHU is alerted when needed.<br> • Follows up with international staff on documents required for their departure (informed consents BIC, proof of life)<br> • Consolidates, monitors and updates pre-departure briefing materials for international staff<br> • Follows up on anticipated returns of IMS and files documents related to them<br> • During the matching process and during the mission of IMS, may be required to support exception requests according to the procedure.<br> Information / Reporting:<br> • Pivot between the HR department and the missions, ensures sufficient information sharing between these entities so that the HR department can provide an appropriate support - in particular during the “tour du monde” meetings and during HR days.<br> • Ensures that statistics and indicators are collected and passed on and participates in the analysis of these at least at the PoA and MYR and at the end of the year (HRNS).<br> Meeting and specific platforms:<br> • Participates in the monthly meetings "Tour du Monde" to open IMS positions and present the cell's HR/operational news<br> • Participates in the weekly mini-desks of the cell.<br> • Participates in the weekly meetings with HRCos<br> • Participates in POA, MYR etc.<br> • Participates in any other meeting deemed relevant<br> • Keeps links with other OCG Cells’ Assistants to assure consistent management of mandatory IMS documents (POA, BIC), Kompas management etc.<br> Organizational support to the Cell:<br> • Help to organize Cell 5 group briefings/debriefings of international staff, ensures their briefing on information management.<br> • Organizes group BIC briefings by RP/ARP.<br> • In case of IMS briefing/debriefing in Amman, welcomes international staff, presents to them Cell 5 setup and ensures they have the necessary documents; supports with organization of the arrival and stay in needed.<br> • Follows up on Cell 5 members international movements (flights, visas, hotels, ...) by liaising with Amman Support Office, supports with organization of the international movements if needed.<br> • Supports the cell in the organization of meetings.<br> • Supports the cell in the management of information such as cell archiving.<br> • Focal point for updating all mission HR documents on KOMPASS and Cell 5 private SharePoint.<br> • Coordinates the organization of Cell events as needed.<br> • Additional tasks can be requested.</p> <p><br> <strong>Profile Requirements:</strong><br> <strong>Education:</strong> Master’s degree in HR management (People Management or similar), Social Sciences, Political Science, Humanitarian or Development Studies, or other relevant degrees.<br> Additional operational &amp; HR MSF training is an asset.<br> <strong>Experience:&nbsp;</strong>At least one year MSF experience as Field/office HR Admin OR Cell Assistant with MSF OCG.<br> <strong>Technical Competencies:</strong><br> IT: Windows 10, database, Excel (use of macros), Power BI.<br> HR Tools and HR Fundamentals.<br> <strong>Languages:</strong>English<br> French and/or Arabic an advantage.<br> <strong>Others:</strong>This position is open to both Jordanian and non-Jordanian applicants.<br> <br> If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by <strong>Saturday 22nd August 2026.</strong></p> <p><br> To:&nbsp; https://msfamman.recruitee.com/o/human-resources-operational-partner-support-2&nbsp;</p> <p><br> Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</p>

<p><h4>Description</h4> <p>Place: Amman, Jordan (with travel to Palestine when possible)<br> Starting date: 1st September 2026<br> Duration of contract: 12 months<br> Closing date for applications: 25th June 2026<br> We will be reviewing applications on an ongoing basis.</p> <p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p> <p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p> <p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p> <p>Please indicate if you require any special accommodation, even at the first interview.</p> <h4>Job context</h4> <ol> <li><strong>Palestine</strong><br> Since 7 October 2023, the situation in the occupied Palestinian territory (oPt) has deteriorated sharply. Access to lifesaving services—already limited by repeated conflict, political instability, and economic hardship—has further declined. In the Gaza Strip, between 7 October 2023 and 1 January 2025, the Gaza Health Ministry reported at least 70,663 Palestinians killed and 171,139 injured as a result of ongoing hostilities, including casualties recorded after the ceasefire that came into effect on 11 October 2025.</li> <li><strong>HI background and history</strong><br> HI has been working in Palestine since 1996, initially supporting disability organizations and expanding in 1999 to mine action. After the 2014 Gaza crisis, its activities increasingly focused on emergency and post-emergency response, integrating physical rehabilitation, including prosthetics and orthotics for people injured by conflict and those with pre-existing disabilities.</li> <li><strong>2026 perspectives</strong><br> In a complex and volatile environment that is difficult to navigate and operate in, Handicap International focuses on its added value in the fields of health, armed violence reduction, education and humanitarian logistics. The Palestine program will be handed over to the Regional Division in the months to come, involving a restructuring of the program’s governance alongside the challenges of implementation, risk management, and the restructuring of departments and program resources.</li> </ol> <h4>Your mission</h4> <p>Under the responsibility of the HI’s Emergency Manager, the Country Director contributes within his/her geographical area to the implementation of the mandate and the Strategy of Humanity & Inclusion. He/she ensures optimal quality and impact of the activities in the Program, through a delegation system with appropriate control mechanisms. He/she shares with all HI managers the responsibility of sound management and successful functioning of the global organization.</p> <p>In line with the current project objectives, the Country Director will lead successful program management. He/she will ensure sound monitoring of the project in line with the expected outcomes of the project.</p> <p>The Country Director is the legal representative of the overall HI’s Palestine response internally and externally and promotes a high reputation and positive image of HI’s Palestine Program.</p> <p>The Country Director deploys HI’s full mandate and Strategy in his/her geographical area, with operational partners, institutions and/or donors.</p> <p>In his/her geographical area, he/she ensures compliance with his/her budget framework (including unrestricted funds) and HI policies and frameworks (safeguarding, commitment thresholds, security, human resources, risk management, etc.).</p> <p>In his/her geographical area, he/she actively monitors and analyses context developments, to identify risks and opportunities.</p> <h4>Responsibility 1: Management</h4> <ul> <li>Contributes to the development of his or her staff, creating the conditions for their commitment, professionalism, and attachment to HI.</li> <li>Ensures compliance with the code of conduct of institutional policies, the state of mind and the expected individual and collective behaviour.</li> <li>Understands the strategy, makes it explicit, translates it into operational objectives for his or her team, and leads the necessary changes.</li> <li>Gives meaning to each management action.</li> <li>Encourages inter and intra-departmental exchanges of practice.</li> <li>Encourages innovation and risk-taking.</li> <li>Organises the operational and partnership management of his/her team, structures the work around identified processes, steers performance and facilitates the resolution of problems.</li> </ul> <h4>Responsibility 2: Strategy and steering</h4> <ul> <li>Ensures the definition, implementation, and adaptation of the HI Strategy in the Program.</li> <li>Is responsible for fundraising and resource planning: <ul> <li>Develops regular contacts with donors at field level and regularly informs the Institutional Funding teams.</li> <li>Ensures the best allocation of resources to match Program ambitions, and plans accordingly (including support missions).</li> </ul> </li> <li>Ensures the deployment and compliance with HI global frameworks, institutional policies, and standards.</li> <li>Conducts partnership Steering Committees with his/her direct managers/counterpart: the operational partner and HI project team.</li> <li>Ensures the design of project proposals for the continuity or expansion of the project or the development of new projects upon request.</li> </ul> <h4>Responsibility 3: Operational implementation</h4> <ul> <li>Is responsible for security management: in link with the Humanitarian Access and Security Manager and HQ specialist, develops a culture of safety and security at the Program level; ensures that security documents are developed, up-to-date and that all necessary measures are in place; ensures incident management and reporting according to HI frameworks.</li> <li>Ensures financial control and monitoring of operations are effective in the Program: consolidation, control, and reporting of operational and organizational elements within the Program (dashboards, corrective measures, unrestricted funds consumption, etc.).</li> <li>Ensures technical quality standards are applied in the projects of the Program and monitors the implementation of evaluations and donor audits’ recommendations.</li> <li>With both potential opportunities and risks in mind, ensures continuous monitoring and analysis of current developments for the Program: implements analysis and monitoring of risks related to HI presence and activities; takes mitigation actions when relevant.</li> </ul> <h4>Responsibility 4: Representation, influence and leadership</h4> <p>The Country Director represents the overall HI’s response internally and externally and promotes a high reputation and positive image of HI. This includes:</p> <ul> <li>Ensuring close coordination with Chad Country Director (especially related to fundraising activities, mutualization, response plan).</li> <li>Ensuring authorizations to operate are secured and maintained, in compliance with the relevant country and state authorities’ requirements.</li> <li>Employer’s representative responsibilities and compliance with local working regulations.</li> <li>Communications on behalf of HI.</li> <li>Representation of HI vis-à-vis local, national, traditional, political, military and diplomatic authorities and bodies.</li> <li>Representation of HI vis-à-vis international organizations and coordination mechanisms and system.</li> <li>Negotiation and signature of operational partnerships.</li> <li>Developing external influence of HI (forums, operational and strategic alliances, etc.) and the external representation of the organization (events, media) in the Program’s geographical scope.</li> </ul> <h4>Requirements</h4> <ul> <li>You have at least 5 years of experience at key management positions within international organizations.</li> <li>You have management experience in humanitarian, security and emergency programs.</li> <li>You have strong interpersonal and intercultural skills.</li> <li>You are able to work under high pressure and without constant supervision.</li> <li>You have excellent organizational and coordination skills and you can transfer knowledge.</li> <li>You have excellent communication skills and you are committed to teamwork.</li> <li>You are able to travel and work in a tense and volatile context with strict security measures.</li> <li>You have proven experience in negotiation with institutional donors, project writing and reporting.</li> <li>You can manage risks and change.</li> <li>You are fluent in English; knowledge of French and Arabic would be a plus.</li> </ul> <h4>Benefits</h4> <p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p> <ul> <li>12 months international contract starting from 1st September 2026.</li> <li>The international contract provides social cover adapted to your situation:</li> <ul> <li>Unemployment insurance benefits for EU nationals.</li> <li>Pension scheme.</li> <li>Medical coverage with 50% of employee contribution.</li> <li>Repatriation insurance paid by HI.</li> </ul> <li>Salary from 3000 € gross/month upon experience.</li> <li>Per diem: 640 € net/month - paid in the field.</li> <li>Paid leaves: 25 days per year.</li> <li>Rest and recuperation according to the level of the mission: 1 day per period.</li> <li>Payment for travel costs (air ticket and visa) and transport of your personal effects.</li> <li>A child allowance of 100 € per month, per child (from the second child) paid in the field.</li> <li>Support travel costs (air ticket and visa) for accompanying dependent and health/repatriation insurance if the dependent has no income (open to couples).</li> <li>Family package (open to families): <ul> <li>A child allowance of 100 € per month, per child (from the second child) paid in the field.</li> <li>Contribution to school registration fees for children over 3 years.</li> <li>Family-wide health coverage.</li> <li>Payment for travel costs (air ticket and visa) and transport of your personal effects.</li> <li>Housing: individual taken in charge by HI.</li> </ul> </li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator, support countries in the achievement of their development priorities and the attainment of the SDGs. The position is located in the United Nations Resident Coordination Office (RCO) in Amman, Jordan. Under the direct supervision of the Head of Office and guidance of the RC and in full confidentiality, the Executive Assistant ensures effective and efficient functioning of the RC Front-Office, overall management of the RC's schedule and logistical requirements, maintenance of protocol procedures, management of information flow, and follow-up on deadlines and commitments made.<br> Responsibilities<br>Within delegated authority, the Executive Assistant will be responsible for the following duties: 1. ENSURE EFFECTIVE AND EFFICIENT FUNCTIONING OF THE RC FRONT OFFICE: • Maintain the Resident Coordinator’s calendar and representation schedule, arrange appointments and meetings of the RC, coordinates logistical and protocol arrangements for official functions, liaises with diplomatic missions, government counterparts and UN entities; ensure compliance with UN and host country protocol requirements, and act as an interpreter and/or take minutes of meetings when required. • Coordinate high-quality briefing materials for the RC for appointments, meetings, events, and missions and ensure that all correspondence and documents submitted to the RC are according to UN norms and standards, including directives. Coordinate comments on behalf of RC for signature and action/follow-up when required. • Draft key correspondence, including notes to files, minutes of meetings and Note Verbales, and provide translation for official correspondence. • Manage RC travel and missions, prepare travel requests, ensure flight bookings and provision of logistics information, and follow up on trip reports and travel claims. • Maintain contact lists of high-level partners, UN Agencies, and Diplomatic Corps. • Assist in organizing official events: travel (booking flights, request for security clearance, arrangements at airport, etc.) for local and high-level visitors as required. • In collaboration with the RCO team, prepare and maintain checklists and templates for relevant processes (high-level visits, meetings preparation, etc). • Provide all similar services and support to RC. 2. PROVIDE ADMINISTRATIVE AND COMMUNICATIONS SUPPORT TO THE OFFICE: • Maintain the filing system (in Microsoft Teams/SharePoint), ensuring the safekeeping of confidential materials. Use of automated filing system. • Screen RC incoming calls and correspondence. • Support the organization and communication of various coordination meetings, including UNCT meetings. • Participate in the organization of official UN Days, public events, joint UN events and provide secretariat and administrative support to the UNCT. • Follow up on deadlines, commitments made, actions taken and coordination of collection and submission of the reports to RC. • Support the Head of Office on engagement with external partners, preparation of and follow-up on events/high-level missions/official engagements and management of administrative processes. • Assists with visualizations and updating information material such as web pages or brochures. 3. GENERAL ADMINISTRATION: • Act as an alternate to the RCO Administrative Assistant when required to support RCO in day-to-day administrative tasks as required, including contract administration, office time management, budget and finance, and human resource management. • Coordinate the activities of the RC driver. • Provide support to the RC in matters such as documentation, visas, travel arrangements, house and school search, etc. • Provide support to the office on protocol matters and liaise with related departments in UN entities and in the Government • Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. • Ensures that requirements and background information used for data analysis are documented. • Performs other relevant duties as assigned.<br> Competencies<br>PROFESSIONALISM: Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.<br> Education<br>Completion of a High school diploma or equivalent is required. Bachelor's or Advanced University Degree in Business Administration, Office Management, Communication or related fields would be an advantage.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of seven (7) years of experience in executive assistance, administrative support or front office functions at senior management level is required. The minimum years of relevant experience is reduced by two (2) years for candidates who possess a first level University degree. Demonstrated experience in supporting senior officials or executive offices, including protocol arrangements is required. Demonstrated experience in organizing meetings, missions and high-level events, including coordination with internal and external stakeholders is required. Work experience with the United Nations, international organization, diplomatic mission or government institution is desirable. One(1) year or more of experience in data analytics or related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates for this position may include a substantive assessment, such as a written test, which will be followed by a competency-based interview by phone/Teleconference (MS Teams) or in-person where possible.<br> Special Notice<br>This is a Temporary Job Opening. Appointment against this position is for a duration of Three Hundred and Sixty-Four (364) days, a limited duration and does not carry any expectancy, legal or otherwise, of renewal. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. Online applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. ease resubmit the application, if necessary. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<h4 ><strong >Job Title: General Practitioner FSR # 806</strong></h4> <div class="ltr description_div" > <p ><strong >Location: Zaatari Camp</strong></p> <p ><strong >MAIN TASKS AND RESPONSIBILITIES</strong></p> <ul > <li >Monitoring patients' conditions and progress, and re-evaluating treatments, as necessary.&nbsp;</li> <li >​To assess and treat or admit patients by reviewing and understanding their medical backgrounds and examining them to assess their current condition and health including suspected/ confirmed COVID-19 patients.&nbsp;</li> <li >​Request, perform, interpret and analyze Lab tests (rationally) to diagnose patients' condition. Perform patient physical examination. Analyze test data or images to inform diagnosis or treatment.&nbsp;</li> <li >​Assess and examine patients to establish if an advance procedure needed and prioritize procedures capacity inside the camp vs referrals to outside the camp.&nbsp;</li> <li >​Counsel patients and their families about disease, prognosis and manage expectations.&nbsp;</li> <li >​Refer patients to other medical specialists or other practitioners when necessary and participate in ambulance escort when needed.&nbsp;</li> <li >​Preparing official health documents or records, when necessary.&nbsp;</li> <li >​Work effectively in a multidisciplinary team, collaborating and liaising closely with colleagues including specialist doctors, referral doctor, ER doctors, other GP and surgeons.&nbsp;</li> <li >​Provide support and advice to colleagues working in other teams&nbsp;</li> <li >​Accurately record patient interventions and referrals.&nbsp;</li> <li >​Undertake associated administrative work.&nbsp;</li> <li >​Ensure a rational prescription of medicines from the essential drug list of the camp or provide a medical rational for an exceptional treatment.&nbsp;</li> <li >​Ensure the quality, disinfection and sterilization of the medical material under the General Practitioner's responsibility and ensure general compliance with standing hygiene standards;&nbsp;</li> <li >​When requested, perform training of the medical/paramedical team in order to optimize the quality of care;&nbsp;</li> <li >Respect and follow the health standard operating procedures (reporting diseases with outbreak nature, Health Information System (HIS) reporting, referral procedures, etc.). Ensure professional confidentiality is respected;&nbsp;</li> </ul> <p ><strong >Extra Tasks as follows:</strong>&nbsp;</p> <ul > <li >​Responsibility of managing referrals during shifts from camp referral sub-hub during the week as a part of their duties (will be aligned with central hub working hours to ensure no gaps of duties working hours).&nbsp;</li> <li >​Initiate and validate the referral from ER, select service provider after coordination from referral officer with nearest MoH hospital then if needed coordinate with nearest private hospitals.&nbsp;</li> <li >​F<span class="TextRun SCXW81908713 BCX8" lang="EN-US" ><span class="NormalTextRun SCXW81908713 BCX8" >ollow up the referred case from camp to selected hospital (according to referral </span><span class="NormalTextRun SCXW81908713 BCX8" >standard operating procedure (SO</span><span class="NormalTextRun SCXW81908713 BCX8" >P</span><span class="NormalTextRun SCXW81908713 BCX8" >)),  </span></span><span class="EOP SCXW81908713 BCX8" >&nbsp;</span>&nbsp;</li> <li >​Maintain proper communication with the affiliated hospital to respond to any inquiries or request regarding the referred camp patient.&nbsp;</li> <li >​Coordinate with camp referral officer for referral tickets on CCR, evacuation needs to/from referral hospital and validate discharge medication prescription during their shift.&nbsp;</li> <li >​Proper handover notes to the central hub team on the next morning for referred cases, approval done, hospital pending requests, and any complications raised during duty.</li> <li >​Prompt responses to Central Senior referral doctor validation of the referrals that took place during the ER doctor's duties, including explanation requested, justification, or any related issue in order to ensure proper implementation of referral pathway matrix&nbsp;</li> </ul> <p ><strong >Provision of primary healthcare (PHC) services:</strong>&nbsp;</p> <p >A) Preventive&nbsp;&nbsp;</p> <ul > <li >Medical checkup&nbsp;&nbsp;</li> <li >Healthy Timing and Spacing of Pregnancies (HTSP) Counseling&nbsp;</li> <li >Child growth monitoring and immunization status&nbsp;&nbsp;</li> <li >Health education provision and increase awareness about their current health conditions and health promotion in general&nbsp;</li> </ul> <p >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; B) Curative&nbsp;</p> <ul > <li >Medical consultation including family, medical history and full physical examination&nbsp;</li> <li >Management of acute and chronic conditions&nbsp;</li> <li >Prescription of drugs according to national/international standard treatment protocol&nbsp;</li> </ul> <p >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; C) Referral&nbsp;&nbsp;</p> <ul > <li >Referral to secondary and tertiary care as needed&nbsp;</li> <li >Referral to Basic Rapid Diagnostic test (clinic nurse)&nbsp;</li> <li >Referral to clinic obstetrician-gynecologist&nbsp;</li> <li >Referral to clinic health educator&nbsp;&nbsp; <ol > <li value="4">Administrative:&nbsp;</li> </ol> </li> <li >Fill patient clinical record file for each patient visit&nbsp;&nbsp;</li> <li >Prescribe drug on clinic prescription form&nbsp;</li> <li >Fill referral form for any referral case outside of clinic.&nbsp; <ol > <li value="5">Technical Assistance (TA):&nbsp;</li> </ol> </li> <li >Provide TA in development of health education material and health promotion campaign as necessary&nbsp;</li> <li >Assist in development of Health Education Plan as necessary&nbsp;</li> <li >Provide advice on drug and medical supply order in coordination with clinic pharmacist.&nbsp;</li> <li >Training:&nbsp;</li> <li >Participate in medical and management trainings as determined by International Medical Corps (IMC) senior management&nbsp;&nbsp;&nbsp;</li> <li >Continue self-education to adhere with national/international standards and new advancements in the field of general practice and other relevant medical areas&nbsp; <ol > <li value="7">Others:&nbsp;</li> </ol> </li> <li >Ensure integration of clinic services and promote best quality standards for clients&nbsp;</li> <li >Support provision of training and supervision of nurses/midwives and health educators.​&nbsp;</li> </ul> <p ><strong >MINIMUM REQUIREMENTS</strong></p> <ul > <li >Bachelor’s Degree of medicine from a Jordanian University and MOH Licensing.&nbsp;</li> <li >Minimum one year of experience is required in a reputable Hospital.</li> <li >Emergency department&nbsp; (a must).&nbsp;</li> <li >Reproductive health experience (preferred)</li> <li >Experience with an NGO (preferred).&nbsp;&nbsp;&nbsp;&nbsp;</li> <li >BLS, ACLS certification is preferred&nbsp;&nbsp;</li> <li >Good in English language, speaking and writing.&nbsp;&nbsp;</li> <li >Excellent interpersonal and communication skills.&nbsp;</li> <li >The selected candidate must be willing to provide their certificate to obtain a MOH clinic license.&nbsp;</li> </ul> <p ><strong >Ethical Conduct at International Medical Corps&nbsp;</strong></p> <p >As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.&nbsp;&nbsp;</p> <p >International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.&nbsp;&nbsp;</p> <p >As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.&nbsp;</p> <p ><strong >Equal Opportunities&nbsp;</strong></p> <p >International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.&nbsp;</p> <p ><strong >Misconduct Disclosure Scheme&nbsp;</strong></p> <p >All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures.</p> <p ><span >This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed upon.</span></p> <p ><span >“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request; any false information provided will cause cancelation of the application, and the applicant will be subject to legal action.”</span></p> <p ><strong ><span >Our screening process will be on a rolling basis; once a candidate is selected, the announcement will be closed.</span></strong></p> <p ><span >International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: <u ><a href="http://www.internationalmedicalcorps.ethicspoint.com/" title="http://www.InternationalMedicalCorps.ethicspoint.com"><span >www.InternationalMedicalCorps.ethicspoint.com</span></a></u>. Please do not submit your CV or application to this website; it will not be considered for review.</span></p>

<p>Starting position: 15/10/2026<br> <br> Duration : Fixed-term Contract (12 Month Duration)<br> <br> Rate&nbsp;of activity : 100%<br> <br> Place of work : MENA Regional Office - Amman, Jordan<br> <br>  Deadline for applications: Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.</p> <p>Context :<br> <br> Terre des hommes Lausanne (Tdh), Switzerland’s largest children’s rights organization, maintains a strong presence across the Middle East and North Africa region. We operate in seven countries: Jordan, Egypt, Afghanistan, Lebanon, Syria, Iraq, and Palestine, with our regional office based in Amman.</p> <p>The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p> <p>Mission:</p> <p>The Regional Senior HR Officer supports the MENA Regional HR Coordinator and serves as the primary focal point for the management of human resources processes for the Regional Office national workforce. This includes recruitment, onboarding, payroll coordination, medical insurance administration, contract management, attendance and leave management, learning and development, performance management, employee relations, compliance, and employee exit processes.</p> <p>The position also supports the administration of the Regional Office international workforce, including deployments, accommodation arrangements, medical checks, arrivals and departures, and other HR-related contractual and administrative processes.</p> <p>The Regional Senior HR Officer coordinates with relevant external stakeholders, ministries, and authorities to ensure compliance with labor regulations and the effective management of work permits, residency requirements, social security, income tax, and other statutory obligations.</p> <p>In addition, the position manages HR-related administrative processes, including consultancy and service contracts under HR management, workshops, per diem administration, and other operational requirements.</p> <p>The Regional Senior HR Officer provides operational HR support to the MENA portfolio upon request of the Regional HR Coordinator, contributing to the implementation of HR tools and systems, emergency HR support, staff training initiatives, and other regional HR priorities.<br> <br> Main responsibilities:</p> <p><br> National Regional Staff HR Management</p> <p>· Manage end-to-end HR processes for Regional Office national staff including recruitment, onboarding, contract issuance, amendments, renewals, and terminations.</p> <p>· Ensure accurate payroll inputs, monthly attendance, leave tracking, and coordination with finance for salary processing.</p> <p>· Administer employee benefits including medical insurance enrollment, updates, and claims follow-up.</p> <p>· Maintain up-to-date personnel files, HR database records, and ensure documentation is audit-ready.</p> <p>· Follow up on performance management processes including probation reviews, annual appraisals, and performance improvement actions.</p> <p>· Support learning and development activities including training coordination and capacity-building initiatives.</p> <p>· Handle employee relations matters including queries, grievances, and disciplinary follow-up in coordination with the Regional HR Coordinator.</p> <p>International Regional Staff Administrative Support</p> <p>· Support HR administrative processes for expatriate staff including deployment, onboarding, relocation, and offboarding.</p> <p>· Coordinate accommodation arrangements, travel logistics, and arrival/departure administrative requirements.</p> <p>· Follow up on medical checks and related documentation for international staff.</p> <p>· Support contract administration, including renewals and amendments.</p> <p>· Ensure proper documentation and tracking of international staff movements, leave balances and assignments.</p> <p>Stakeholder Management (Internal &amp; External)</p> <p>· Liaise with ministries, social security institutions, tax authorities, and other government bodies on HR-related matters.</p> <p>· Ensure compliance with work permits, residency permits, and legal employment requirements for national and international staff.</p> <p>· Coordinate with external service providers such as insurance companies, medical providers, and travel agencies.</p> <p>· Serve as HR focal point for internal departments including finance, logistics, and programs on HR-related administrative matters.</p> <p>· Maintain professional communication and timely follow-up with all stakeholders to ensure smooth HR operations.</p> <p>· Liaise with HQ on global HR tools and initiatives relevant to the Regional Office, ensuring proper implementation, alignment, and timely follow-up on requirements.</p> <p>Regional HR Support</p> <p>· Provide HR operational support to country offices within the MENA portfolio upon request from the Regional HR Coordinator.</p> <p>· Support implementation of HR tools, templates, systems, and standard procedures across the region.</p> <p>· Assist in emergency HR responses including rapid recruitment, deployments, and HR coordination during crises.</p> <p>· Contribute to HR projects, policy rollouts, and organizational change initiatives at regional level.</p> <p>· Support capacity building for country HR focal points through guidance, coaching, and technical advice.</p> <p>HR Reporting &amp; Analytics</p> <p>· Prepare regular HR reports including staffing updates, turnover, recruitment status, leave balances, and contract tracking.</p> <p>· Maintain and update HR dashboards and trackers for regional office.</p> <p>· Provide ad-hoc HR data and analysis to support decision-making by the Regional HR Coordinator and management.</p> <p>· Ensure accuracy and consistency of HR data across all systems and reports.</p> <p>&nbsp;</p> <p>Compliance &amp; Regulatory Management</p> <p>· Ensure adherence to local labor laws, organizational HR policies, and donor requirements.</p> <p>· Support internal and external HR audits by ensuring proper documentation and record-keeping.</p> <p>· Monitor compliance with contractual obligations, probation requirements, and HR procedures.</p> <p>· Follow up on statutory obligations including social security, income tax, and legal reporting requirements.</p> <p>· Identify HR compliance risks and escalate issues to the Regional HR Coordinator when necessary.</p> <p>&nbsp;</p> <p>HR Administration Support</p> <p>· Manage HR-related administrative tasks including preparation and processing of HR correspondence, letters, and certificates.</p> <p>· Support organization of workshops, trainings, and staff events, including visa and per diem processing.</p> <p>· Coordinate procurement and administrative follow-up for HR-related needs such as training materials, consultants, and service contracts.</p> <p>· Ensure proper filing, archiving, and documentation of HR and administrative records in line with audit requirements.</p> <p>· Support office-level administrative coordination related to HR processes and staff welfare activities.</p> <p>· Follow up on HR-related payments and administrative claims in coordination with finance and other relevant departments.<br> <br> Required skills and competencies:<br> <br> Interpersonal Skills</p> <p>· ability to work with a diverse team and adjust work schedules as necessary to meet work objectives and priorities in a professional manner.</p> <p>· High attention to details, organized, and ability to prioritize workload.</p> <p>· Strong verbal and written communication skills and ability to communicate HR policies and procedures clearly to diverse audiences.</p> <p>· Maintains confidentiality when handling sensitive employee information, and demonstrates sound judgment, discretion, and ethical behavior.</p> <p>· ability to establish and maintain positive working relationships with employees, managers, HQ teams, government authorities, and external service providers.</p> <p>Organizational Skills</p> <p>· Strong organizational and coordination skills, with the ability to manage multiple HR processes</p> <p>· Ability to manage HR data, maintain trackers, and produce accurate reports.</p> <p>· Follows through on actions and monitors progress until completion.</p> <p>· Conflict resolution skills<br> <br> **The full Job Description will be shared with shortlisted candidates.**<br> <br> Profile :<br> <br> Education :</p> <ul> <li> <p>Bachelor’s degree in business administration, HR Management, Law, Social sciences, or a related field is required.</p> </li> </ul> <p>Training/Qualifications</p> <ul> <li> <p>Additional certifications in Human Resources (e.g., SHRM) are considered a strong asset.</p> </li> <li> <p>Proven training in Labor Law and Employment Regulations, Employee Relations and Conflict Management, HR Information Systems (HRIS) or any other relevant HR trainings is highly desirable.</p> </li> <li> <p>Familiarity with humanitarian standards, PSEAH (Prevention of Sexual Exploitation, Abuse and Harassment), Code of Conduct, Duty of Care and Staff Wellbeing is essential.</p> </li> <li> <p>Experience / Skills :<br> Minimum of 4–6 years of relevant experience in Human Resources similar role, preferably within humanitarian or development organizations.</p> </li> <li> <p>Minimum 4 years of experience in an NGO/International Institution in a similar position (preferred).</p> </li> <li> <p>Proficiency in managing payroll, leave management, national labor laws, and all relevant national HR processes and the full HR cycle.</p> </li> <li> <p>Prior involvement in remote coordination or support to field missions is highly desirable.<br> <br> Languages :<br> Native Arabic speaker with excellent command of English (spoken and written).<br> <br> IT knowledge :<br> Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using digital tools for inventory, procurement, and reporting.Experience with ERP is an asset.<br> <br> Salary :<br> Following Tdh salary scale in Jordan</p> </li> </ul> <p>Tdh General Code of Conduct and Ethical Policies :</p> <ul> <li> <p>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</p> </li> <li> <p>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</p> </li> <li> <p>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</p> </li> <li> <p>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</p> </li> <li> <p>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</p> </li> </ul> <p>Procedure:<br> <br> Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br> <br> References :<br> <br> Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>

<p>All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.&nbsp;</p> <p>The Humanitarian Partnership Hub (HPH) is an NRC initiative launched in January 2023 as an innovative platform that aims to address the protection and assistance needs of people on the move in the context of North Africa. HPH’s approach relies on the collaboration and partnership with local organisations, host communities, and people on the move themselves. By co-designing and co-implementing with people on the move and local partners, the HPH aims to provide a tailored, localised, and multi-disciplinary response focussed on legal, education and emergency response programming.</p> <p><strong>1.Role and responsibilities</strong></p> <p>The ICLA Technical Coordinator supports legal aid partners throughout the project cycle by providing technical oversight, strengthening programme quality and compliance, and supporting partner capacity. The role contributes to legal research and analysis, monitoring, evaluation and learning, donor reporting, risk management, and coordination with internal teams and external stakeholders to ensure effective and high-quality legal aid programming.</p> <p>The purpose of the ICLA Technical Coordinator position is to provide support on specific technical competences related to programme development. The position has no line management responsibility.</p> <p>&nbsp;</p> <p>The following is a brief description of the role.</p> <p><u>Generic responsibilities</u></p> <ol> <li>Adherence to NRC policies, guidance and procedures</li> <li>Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist</li> <li>Promote the rights of IDPs/returnees in line with the advocacy strategy</li> <li>Contribute with ICLA specific technical competence to the development of ICLA strategy, Micro LogFrame, and Plan of Action</li> <li>Conduct ICLA specific technical research and document findings and recommendations</li> <li>Provide ICLA specific technical input to coordination mechanism (e.g. cluster coordination) and working groups</li> <li>Develop ICLA specific technical indicators and mechanism for M&amp;E</li> <li>Develop ICLA specific technical guidance, tools and mechanism</li> <li>Contribute to organisational learning through the provision specific technical analysis, lessons learned and reports</li> <li>Develop training modules and provide specific technical learning or/and&nbsp; training for partners. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> </ol> <p><u>Specific responsibilities</u></p> <ol> <li><strong>Partners PCM:</strong> Lead and coordinate technical support to partners across all PCM phases, including proposal development, implementation, monitoring, and reporting, in alignment with HPH strategy and grant management workflows - in close coordination with grants, partnerships and finance focal points. &nbsp;</li> <li><strong>Partner technical support: </strong>Provide timely and relevant legal and technical support to partners on issues related to civil documentation, legal status, and housing rights affecting refugees and host communities. &nbsp;</li> </ol> <ol> <li value="3"><strong>Partner technical quality assurance: </strong>Support the development and implementation of technical quality standards, guidance, SOPs and tools for legal aid partners; conduct regular technical reviews of partner case management systems, legal aid methodologies and service delivery approaches, and support partners to address identified quality gaps and development areas. &nbsp;</li> </ol> <ol> <li value="4"><strong>Legal research and analysis: </strong>assist in conducting legal research and producing analysis of laws, regulations and policies, in coordination with the Head of Legal Unit and partners. &nbsp;</li> </ol> <ol> <li value="5"><strong>Partner organisational development: </strong>Contribute to the identification of partner technical capacity needs and support the design, delivery and follow-up of partner capacity sharing plans in coordination with the Head of Legal Unit. &nbsp;</li> </ol> <ol> <li value="6"><strong>Technical reporting and donor compliance:</strong> Review partner narrative reports, case studies, assessments and technical deliverables to feed into donor reporting and ensure quality, consistency and alignment with donor commitments and programme objectives - in close coordination with grants team. &nbsp;</li> </ol> <ol> <li value="7"><strong>Learning and evidence generation: </strong>Support the documentation of promising practices, lessons learned, legal trends and partner innovations, and contribute to regional learning products, guidance notes and external representation opportunities, in coordination with the Head of Legal Unit and MEL team. &nbsp;</li> </ol> <ol> <li value="8"><strong>Monitoring, Evaluation and Learning:</strong> Work closely with the MEL team and partners to ensure legal aid indicators, methodologies and data collection tools are technically sound; support interpretation of legal aid outcomes and contribute to programme learning and adaptive management. &nbsp;</li> </ol> <ol> <li value="9"><strong>Risk management:</strong> Support partners in identifying and mitigating legal aid, protection, confidentiality and data protection risks related to programme implementation and case management, in coordination with the Head of Legal Unit and Risk and Compliance Coordinator. &nbsp;</li> </ol> <ol> <li value="10"><strong>Representation and coordination:</strong> Represent the HPH in relevant legal aid, protection and displacement coordination forums, networks and technical working groups, as delegated by the Head of Legal Aid Unit. &nbsp;</li> </ol> <p><u>Critical interfaces</u></p> <p>By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:</p> <ul> <li>Legal aid partners&nbsp;</li> <li>Head of Legal Aid Unit&nbsp;</li> <li>HoPSU&nbsp;</li> <li>Country Manager&nbsp;</li> <li>Grants Manager&nbsp;</li> <li>Partnerships Coordinator&nbsp;</li> <li>MEL Manager and Coordinator&nbsp;</li> </ul> <ul> <li>Finance Manager&nbsp;</li> </ul> <ul> <li>Digital Coordinator&nbsp;</li> </ul> <ul> <li>Legal Coordinator&nbsp;</li> </ul> <ul> <li>Risk and Compliance Coordinator&nbsp;</li> </ul> <ul> <li>ICLA teams in countries of origin.&nbsp;</li> </ul> <p>The Legal Coordinator will have no direct line management responsibilities.</p> <p><strong>2.Competencies</strong></p> <p>&nbsp;<u>1. Professional competencies </u></p> <p>These are skills, knowledge and experience that are important for effective performance.</p> <p><strong>Generic professional competencies for this position</strong>:</p> <ul> <li>Bachelor’s degree in law</li> <li>Minimum 3 years of relevant experience within the legal aid field of expertise</li> <li>Legal aid technical specific knowledge from the humanitarian sector</li> <li>Previous experience from working in complex and volatile contexts</li> <li>Documented technical competences related to the position’s responsibilities</li> <li>Documented results related to the position’s responsibilities</li> <li>Fluency in Arabic and English, both written and verbal</li> </ul> <p><strong>Context related skills, knowledge and experience</strong>:</p> <ul> <li>Familiar with the North Africa context.&nbsp;</li> <li>Experience working with local civil society.&nbsp;</li> <li>Experience working in managing PCM.&nbsp;</li> <li>Experience providing technical accompaniment, mentoring or capacity sharing support to local civil society organisations.&nbsp;</li> </ul> <p><u>2. Behavioural competencies</u></p> <p>These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are <strong>essential</strong> for this position:</p> <ul> <li>Strategic thinking</li> <li>Planning and delivering results</li> <li>Working with people</li> <li>Communicating with impact and respect</li> <li>Analysing</li> <li>Handling insecure environments</li> </ul> <p><strong>3. Performance Management</strong></p> <p>The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:</p> <ul> <li>The Job Description</li> <li>The individual Work- and Professional Development Plan</li> <li>The Competency Framework</li> </ul> <p ><strong>What we offer:</strong></p> <ul> <li>Duty station: Amman, Jordan.</li> <li>Contract: Fixed-term contract, 12 months, with possibility of renewal based on performance and funding.&nbsp;</li> <li>Travel: 40%</li> <li>Salary/benefits: Grade 7 According to NRC’s Jordan salary scale and terms and conditions.</li> <li>Please refer to the <a href="https://norwegianrefugeecouncil-my.sharepoint.com/:b:/g/personal/diana_haddad_nrc_no/IQC46lwFatIrQrA9wErLDqKKASBmCVkPSDBAKQewMpD5Xgg?e=20PobM">Job Description </a>for additional details.</li> <li>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</li> <li>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</li> </ul> <p ><strong>Important information about the application process</strong></p> <ul> <li>Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace. Use your official email address when applying.</li> <li>Submit your application and CV in English, taking care to attach your latest CV.</li> <li>We receive many applications for each vacant position and so only shortlisted candidates will be contacted.&nbsp;</li> <li>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.&nbsp;</li> <li>If you have any questions about this role, please email <a href="mailto:mero.recruitment@nrc.no">mero.recruitment@nrc.no</a> with the job title as the subject line.</li> </ul>

<p><h4>About Lucidya<\/h4>\n<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<\/p>\n<p>Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action. Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<\/p>\n<p>As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<\/p>\n\n<h4>Why this role matters<\/h4>\n<p>Most organizations today are overwhelmed with customer data.<\/p>\n<p>Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints. The challenge isn't collecting the data anymore. It's knowing what matters and what to do next.<\/p>\n<p>The Monitoring & Research domain sits at the center of that challenge.<\/p>\n<p>This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions. It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<\/p>\n<p>As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<\/p>\n<p>You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty. We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<\/p>\n<p>If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<\/p>\n\n<h4>What you'll do<\/h4>\n<p><strong>Own the future of Monitoring & Research at Lucidya<\/strong><br>\nYou'll define the vision, strategy, and roadmap across three key product areas:<\/p>\n<ul>\n<li>Social listening<\/li>\n<li>Managed channels analytics<\/li>\n<li>Voice of Customer (VoC)<\/li>\n<\/ul>\n<p>Your responsibility isn't simply delivering features. It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<\/p>\n\n<p><strong>Turn customer signals into decisions<\/strong><br>\nYou'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<\/p>\n<p>You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<\/p>\n\n<p><strong>Lead discovery before delivery<\/strong><br>\nYou'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<\/p>\n<p>You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<\/p>\n<p>Success in this role means building the right thing, not simply building things quickly.<\/p>\n\n<p><strong>Raise the quality bar for AI-powered insights<\/strong><br>\nAs AI becomes increasingly central to our platform, you'll help define what \"trustworthy AI\" means in practice.<\/p>\n<p>You'll work closely with AI, Data, Design, and Engineering teams to improve:<\/p>\n<ul>\n<li>Insight accuracy<\/li>\n<li>Sentiment quality<\/li>\n<li>Explainability<\/li>\n<li>Relevance<\/li>\n<li>Customer trust<\/li>\n<\/ul>\n<p>You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<\/p>\n\n<p><strong>Make difficult prioritization decisions<\/strong><br>\nNot every good idea belongs on the roadmap.<\/p>\n<p>You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<\/p>\n<p>You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<\/p>\n\n<p><strong>Drive product adoption and business impact<\/strong><br>\nYou'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<\/p>\n<p>You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<\/p>\n\n<p><strong>Be a leader beyond product<\/strong><br>\nYou'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<\/p>\n<p>You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>Who you are<\/h4>\n<ul>\n<li>You have strong product fundamentals<br>\nYou have at least 5 years of product management experience, ideally within B2B SaaS environments.<br>\nYou know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br>\nYou understand that product management is ultimately about creating customer and business value, not managing backlogs.<\/li>\n<li>You simplify complexity<br>\nYou're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br>\nMore importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<\/li>\n<li>You stay close to customers<br>\nYou don't rely solely on internal opinions to make decisions.<br>\nYou regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br>\nYou're naturally curious about how people work and where products create friction in their lives.<\/li>\n<li>You are comfortable making decisions with incomplete information<br>\nYou won't always have perfect data.<br>\nYou can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<\/li>\n<li>You communicate with clarity<br>\nYou can explain technical concepts to non-technical audiences and customer problems to technical teams.<br>\nYou build alignment through clear thinking, structured communication, and transparency.<\/li>\n<li>You care about outcomes<br>\nYou measure success by customer adoption, customer value, and business impact rather than the number of features released.<br>\nYou're willing to challenge existing thinking when you believe there's a better way to solve a problem.<\/li>\n<\/ul>\n\n<h4>Bonus points if you have<\/h4>\n<ul>\n<li>Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms<\/li>\n<li>Experience building AI-powered, analytics-heavy, or data-intensive products<\/li>\n<li>Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows<\/li>\n<li>Experience working with Arabic-language products, dialects, or regional customer behaviors<\/li>\n<li>Knowledge of MENA markets, particularly Saudi Arabia and the GCC<\/li>\n<li>Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24<\/li>\n<\/ul>\n\n<h4>What success looks like<\/h4>\n<ul>\n<li>Within your first 12 months:<\/li>\n<li>Customers trust Lucidya's insights enough to use them in critical business decisions<\/li>\n<li>Product adoption and engagement across Monitoring & Research increase meaningfully<\/li>\n<li>AI-powered insight experiences become more accurate, actionable, and differentiated<\/li>\n<li>Clear product strategy and prioritization frameworks are established across the domain<\/li>\n<li>Customer feedback consistently influences roadmap decisions<\/li>\n<li>Cross-functional teams have strong alignment around goals, priorities, and outcomes<\/li>\n<\/ul>\n\n<p>Lucidya is an equal opportunity employer. We believe great teams are built through diverse experiences, perspectives, and backgrounds. If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<\/p><\/p><p><\/p>

<p>&nbsp;</p> <p>TERMS OF REFERENCE</p> <p>Oxfam is a global movement of people who are fighting inequality to end poverty and injustice. Across regions, from the local to the global, we work with people to bring change that lasts.</p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td colspan="2" > <p><strong>OVERVIEW</strong></p> </td> </tr> <tr> <td > <p><strong>Title and brief description of the requirement</strong></p> </td> <td > <p>Consultancy for Accessibility Assessment, Focus Group Discussions (FGD) with Persons with Disabilities (PWDs) and Trainings</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Delivery location</strong></p> </td> <td > <p>Zarqa Irbid-Amman</p> </td> </tr> <tr> <td > <p><strong>Contract start date</strong></p> </td> <td > <p>Mid-September.2026</p> </td> </tr> <tr> <td > <p><strong>How to apply</strong></p> </td> <td > <p>Interested candidates are invited to submit:</p> <p>Technical and Financial Offer</p> <p><em>See section ‘6. Application Process’ for further details</em></p> </td> </tr> <tr> <td > <p><strong>Deadline for submission of offers</strong></p> </td> <td > <p>30.Aug.2026</p> </td> </tr> <tr> <td > <p><strong>Specific considerations</strong></p> </td> <td > <p>&nbsp;</p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <h1>1.BACKGROUND AND CONTEXT</h1> <p>Oxfam has been working in Jordan since 1990, responding to the Syrian refugee crisis and addressing structural inequalities affecting vulnerable populations, including women and girls with disabilities. Oxfam's programming focuses on ensuring equitable access to essential services, promoting gender justice, and advocating for the rights of marginalized groups.</p> <p>This assignment falls under a project funded by Global Affairs Canada (GAC), implemented by Oxfam in partnership with FOCCEC (Forearm for change). The project aims to support and enhance access to health services for vulnerable females in Jordan by enhancing inclusive health services and improving the quality of reproductive health care for women and girls of different ages, with a particular focus on persons with disabilities (PWDs) accessing these services.</p> <p>This Terms of Reference seeks to engage a qualified service provider to facilitate participatory sessions with PWD to identify physical and procedural barriers faced when utilizing these facilities.</p> <p>&nbsp;</p> <p>&nbsp;</p> <h1>2.SPECIFICATION OF GOODS OR SERVICES OR WORK REQUIRED</h1> <p>To conduct a comprehensive accessibility audit &nbsp;of &nbsp;Two designated health centers &nbsp;that will be located in Two locations out of the following three&nbsp; ( Zarqa, Amman, Irbid)Further more &nbsp;facilitate Focus Group Discussions (FGDs) with PWDs to gather qualitative data on their experiences when it comes to reach Health centers ,PWD feedback will be used to utilize upon creating the accessibility Plans, The goal is to produce a prioritized, costed, and regulation-compliant plan to make each health center PWD-friendly.</p> <p>Furthermore, Oxfam might add one task which is Train Health Workers and Community Leaders on How to deal with PWD with primer focus on SRHR ,the organization is open for those who wish to share training manuals or Topics to be covered based on their Experience.</p> <p>&nbsp;</p> <h1>3.METHODOLOGY</h1> <p>The consultant is expected to:</p> <ul> <li>Review Project Main Documents</li> <li>Review the existing Construction Code and relevant national disability/inclusion policies to ensure compliance.</li> <li>Organize and conduct at least 6Focus Group Discussions in two governorates with PWDs, in addition to KII, aiming to consult with up to 100 persons from PWD and Health Worker. The participants must represent a diverse range of disabilities, including but not limited to: <ol> <li>Physical/Mobility impairments (wheelchair users, crutch users).</li> <li>Visual impairments.</li> <li>Hearing impairments.</li> <li>Intellectual/psychosocial disabilities.</li> </ol> </li> </ul> <p>FGB will be conducted to highlight and understand the limitations, challenges, and risks PWDs face when accessing health centers (e.g., entrance, waiting areas, consultation rooms, bathrooms, and signage).</p> <p>Conduct FGDs with Health Workers to identify their Training Gaps and Misconceptions</p> <ul> <li>Visit each of the 2-3 health centers provided by the Oxfam to conduct physical inspections.</li> <li>For each health center, develop a detailed clear accessibility plan (Slandered Requirements, Detailed description, Environmental Risks, Mitigation measure, Building Codes, etc..) that include:</li> </ul> <ol> <li>A list of current barriers.</li> <li>Recommended Materials with clear Specification (The specific type of material needed (e.g., aluminium ramps, tactile paving, grab bars, beds, Material utilize braille language, Customized leaflet and Brochures..etc)</li> <li>Each recommended item must be explicitly referenced and linked to the specific clause/number of the national construction code/regulation (e.g., "Item: x - Regulation xxxx</li> <li>The number of units/tools needed per center.</li> <li>Items detailed specification with Picture of it, Approximate cost per tool and total cost for the enhancement needed for each center.</li> <li>A summary table ranking the required modifications across all centers based on urgency, cost, and impact.</li> </ol> <ul> <li>After Procuring item conduct a final visit to ensure the items are utilized in the write way, and have Pics of Before and After</li> <li>&nbsp;Consultant might be requested to Train up to 100 persons from the Health Worker and the Local Communities on the Disability Etiquette, SRHR for PWD (Training should Take into consideration calculating the percentage of Knowledge gain, the satisfaction of the Trainees and the Changes of attitude participants reached after receiving the Trainings)</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <h2>Planned timeline</h2> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>Activity / Milestone</strong></p> </td> <td > <p><strong>Outputs or Deliverables</strong></p> </td> <td > <p><strong>Estimated days</strong></p> </td> <td > <p><strong>Timeline</strong></p> </td> </tr> <tr> <td > <p><em>Kick-off meeting</em></p> </td> <td > <p>Agree on main points of the assignment</p> </td> <td > <p>Half day</p> </td> <td > <p>Day of Signing the contract</p> </td> </tr> <tr> <td > <p>Inception Report</p> </td> <td > <p>Review Project Documents provide inception report that include</p> <p>Methodology including and not limited to, ways of Mapping and Reaching for Targeted Groups, stakeholder Names if available.</p> <p>FGD/KII questions, Approach for Accessibility plan,</p> <p>Manual and pre-post-test for the Training Manual</p> </td> <td > <p>1-3</p> </td> <td > <p>Day of Signing the contract</p> </td> </tr> <tr> <td > <p>Conducting FGDs with PWDs</p> <p>&nbsp;</p> </td> <td > <p>Mobilize and Conduct FGD, KII in the Targeted Location, prepare detailed Report /Action plan for the Sessions</p> </td> <td > <p>4-11</p> </td> <td > <p>Day of Signing the contract</p> </td> </tr> <tr> <td > <p>Site Visits (Health Centers)</p> <p>&nbsp;</p> </td> <td > <p>Visit each of the Location as provided by Oxfam to conduct the requested Accessibility Assessment</p> </td> <td > <p>11-14</p> </td> <td > <p>Day of Signing the contract</p> </td> </tr> <tr> <td > <p>Accessibility Plan</p> </td> <td > <p>Full accessibility plan per Center highlights main items to be procured to make the &nbsp;center adequate for PWD Using with clear specification and cost per item, along with being linked to the Construction code as per the national code and approved by Civil defines</p> </td> <td > <p>15-22</p> </td> <td > <p>Day of Signing the contract</p> </td> </tr> <tr> <td > <p>Training-Might be requested from the Consultant</p> </td> <td > <p>Train 100 Health Worker and members of the local community on how to deal with PWD</p> <p>Deliver final report with attendance sheets, training agenda, pre-post-test, and report on</p> <p>the satisfaction of the trainee’s knowledge gain</p> <p>Attitude change in relation to PWD rights for SRHR</p> <p>&nbsp;</p> <p>Exact Participant for the Training will be identified by&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oxfam</p> </td> <td > <p>10-30</p> </td> <td > <p>Day of Signing the contract</p> </td> </tr> <tr> <td > <p>Incorporation of Feedback &amp; Final Report</p> <p>&nbsp;</p> </td> <td > <p>Final Report</p> </td> <td > <p>31-40</p> </td> <td > <p>Day of Signing the contract</p> </td> </tr> <tr> <td > <p>Last Visit</p> </td> <td > <p>Upon finalizing the procurement and the Installation of the needed items</p> </td> <td > <p>&nbsp;</p> </td> <td > <p>TBD</p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <h1>4.TIMEFRAME AND PAYMENT SCHEDULE Remuneration is based on submission of final deliverables according to the schedule below.</h1> <table align="center" border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>No.</strong></p> </td> <td > <p><strong>Deliverables or Documents to be delivered</strong></p> </td> <td > <p><strong>Estimated Dates</strong></p> </td> <td > <p><strong>% Payment</strong></p> </td> </tr> <tr> <td > <p>1</p> </td> <td > <p><strong>DELIVERABLE 1</strong></p> <p>FGD Reports</p> </td> <td > <p>&nbsp;</p> </td> <td > <p>25%</p> </td> </tr> <tr> <td > <p>2</p> </td> <td > <p><strong>DELIVERABLE 2</strong></p> <p>Accessibility Plan</p> </td> <td > <p>&nbsp;</p> </td> <td > <p>25%</p> </td> </tr> <tr> <td > <p>3</p> </td> <td > <p><strong>DELIVERABLE 3</strong></p> <p>Final Report</p> </td> <td > <p>&nbsp;</p> </td> <td > <p>35%</p> </td> </tr> <tr> <td > <p>3</p> </td> <td > <p><strong>DELIVERABLE 3</strong></p> <p>Last Visit</p> </td> <td > <p>&nbsp;</p> </td> <td > <p>15%</p> </td> </tr> <tr> <td colspan="2" > <p><strong>TOTAL</strong></p> </td> <td > <p>&nbsp;</p> </td> <td > <p><strong>100%</strong></p> </td> </tr> </tbody> </table> <div >&nbsp;

<p><h4>About PwC in the Region</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p> <p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <h4>Career Opportunity in Risk Consulting Services</h4> <p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.</p> <p>Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.</p> <p>Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p> <h4>What is expected from you?</h4> <p>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p> <ul> <li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li> <li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li> <li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li> <li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li> <li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients</li> <li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li> <li>Managing the engagement budget and economics</li> <li>Managing teams and the communication with the clients and stakeholders</li> <li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li> <li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan</li> <li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits</li> <li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li> <li>Drafting the audit findings, the related impact, potential risks, and recommendations</li> <li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li> <li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li> <li>Assisting our clients in the deployment and development of their internal audit and internal control function</li> <li>Studying business functions, gathering information, evaluating output requirements and formats</li> <li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li> <li>Ensuring adherence to compliance, quality and independence matters</li> <li>Commitment to continuous education and digital upskilling</li> <li>Performing other procedures as necessary to support issuance of the assurance deliverables</li> </ul> <h4>What will you bring?</h4> <p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p> <ul> <li>A degree in Accounting, Finance, Risk Management, Governance Industrial Engineering, or any related discipline</li> <li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li> <li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big 4 professional services firms</li> <li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li> <li>Strong report writing and analytical skills</li> <li>Bilingual proficiency in Arabic and English (oral and written)</li> <li>Business development and client relationship building skills</li> <li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li> <li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager</li> <li>Having a background in governance, risk management, and compliance with an up to date understanding of issues facing businesses and how to influence client conversations</li> <li>Experienced in assessment and testing of design and effectiveness of business controls</li> <li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li> <li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li> <li>Commitment to valuing differences and working alongside diverse people and perspectives</li> <li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li> </ul></p><p></p>

<p><strong>Re-Advertised Announcement</strong></p> <h1><strong>Human Resources Operational Partner Support&nbsp;</strong><strong>OCG - Cell 5</strong></h1> <p><em>Family: Human Resources</em></p> <p><em>Level: 10 IRFFG (2,234 JOD Monthly Gross)</em></p> <p><em>Workplace: Amman</em></p> <p><em>Hierarchical and Functional line management of: Cell 5 Human Resources Operational Partner (HROP)</em></p> <p><em>Mobility: Possible travels to Cell 5 mission countries (currently Iraq, Lebanon and Yemen) and other HQ locations</em></p> <p><em>Starting date: 1^st November 2026</em></p> <p><em>Duration: 12 Months.</em></p> <p><strong>Context</strong></p> <p><strong>OCG presence in Amman Hub:</strong></p> <p>OCG has been developing its presence in Amman with a delocalized structure created to support the quality of our operations in the region and beyond. It includes:&nbsp;</p> <ul> <li>The Operational Cell 5 directly managed by a Program Responsible, which current portfolio includes Syria, Iraq, Lebanon and Yemen. The team is composed of the Program Responsible, Deputy Program Responsible, Medical Program Responsible, HR Operational Partner, Fin Controller, Log Operational Responsible, Strategic Communication Advisor, Supply Referent, Flying Pharma and HROp Support.</li> <li>The MESO (Middle East Support Office) is directly managed by the Head of MESO, that includes advisory, implementers and support positions providing technical and operational support to the field missions. The team is composed by Strategic Medical Advisor/Team Leader, Lab, IPC, Nursing Care and AMR Advisors and flyings, Humanitarian Affairs Advisor, Project Officer, Legal Advisor, Ops and Med Flying, Staff Mobility Coordinator and Implementer, Regional Technical Referent Energy and HVAC, Water &amp; Sanitation and a MESO Assistant.</li> <li>Delocalized &amp; Hosted positions.</li> <li>An intersectional Amman Mutualized Support Office (AMSO) for Finance/HR/Admin/Log/IT that supports both OCG, OCBA and OCA teams in Amman. The AMSO is under the direct management of OCBA.</li> </ul> <p>&nbsp;</p> <p>At the heart of the Operations Department of the Operational Center of Geneva (OCG), the "cells" are multidisciplinary teams of 8 to 9 experts (Program Manager, Deputy Program Manager, Programme Medical Referent, Operational HR Partner, Operational Logistics Manager, Operational Finance Controller, Operational Communication Advisor, Supply referent and flying Pharma Referent). The cells supervise and coordinate MSF's activities in several countries and are the direct interface between the headquarters and the field. Each member oversees a specific field of activity under the supervision (functional link) of a Program Manager and with a hierarchical link to the coordinator of the relevant department.</p> <p>The HROP centralizes and acts as a referent for mission’s HR and administrative issues in front of the various HR units at HQ and other members of the cell, mission’s Human Resources Coordinator (HRCo) or Head of Mission (HoM) and other MSF operational centers (OCs).</p> <p>With the need to focus more on strategic HR mentoring and support to missions, the HROP support will be the focal point of different HR files identified and delegated by the HROP.</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong><em>Scope of responsibilities:</em></strong></p> <ol> <li value="NaN"><strong>Operational Planning &amp; Translation of Ambitions into HR Needs:</strong></li> </ol> <p ><em>Participates in discussions on optimal setup requested by the field to ensure staffing is sufficient in number and coherent in composition to meet operational and institutional ambitions, especially during MYR and POA.</em></p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>IMS Staffing Requests</strong></p> </td> <td > <ul> <li>Verifies IMS staffing requests formalized by HRCos for compliance with planning, accuracy and clarity</li> <li>Identifies inconsistencies against POA/MYR HR guidance and works with the HROP to adjust setups (IMS and LHS) and HR ambitions</li> <li>Propose changes to the cell and missions based on analysis of long-term HR objectives.</li> </ul> </td> </tr> <tr> <td > <p><strong>MYR &amp; POA Review</strong></p> </td> <td > <ul> <li>1^st round review of MYR and POA HR matrices and reports to HROP any issues (technical, settings, analytical)</li> <li>Provides first feedback to HROP on forecast and variances compared to last validated budget</li> <li>Follows up with missions on job descriptions of international staff (MI); flags missing or outdated MIs and files received MIs.</li> </ul> </td> </tr> <tr> <td > <p><strong>Gap-fill &amp; DEI Planning</strong></p> </td> <td > <ul> <li>Follows up on IMS staffing setups based on HR planning as per LVB.</li> <li>Carries out DEI checks and follow-up linked to HR planning</li> <li>Follows up gap-fill and back-up plans in coordination with HRCo and GPO.</li> </ul> </td> </tr> </tbody> </table> <p>&nbsp;</p> <ol> <li value="NaN"><strong>IMS Lifecycle Management — from Opening to Return:</strong></li> </ol> <p ><em>Single point of contact for IMS administrative and HR management, owning the relationship with the FMR, FAR and GPO across the full cycle. Manages the informed consent process, HR restriction table, BIC documents, mandatory mission documents and POL follow-up.</em></p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td colspan="2" > <p><strong>2a&nbsp; Job Openings &amp; Matching</strong></p> </td> </tr> <tr> <td > <p><strong>Job Openings</strong></p> </td> <td > <ul> <li>Follows up job openings in HRIS/Ligo in coordination with HRCo and cell.</li> <li>Compiles a weekly table of cell 5 missions’ positions to be opened as long as the system of TDM lives in parallel of Ligo.</li> <li>Follows up on position management and vacancy tracking.</li> </ul> </td> </tr> <tr> <td > <p><strong>Matching Process</strong></p> </td> <td > <ul> <li>Support HRCo (as per the need) in the matching process for IMS profiles, including liaison with GPO and mobility officers.</li> <li>Keeps a close follow up to ensure all proposed IMS are compliant with missions' HR restrictions</li> <li>Organizes and follows up on 'PAPOUs' (ad hoc meetings for urgent positions to be filled).</li> <li>Prepares and maintains the Tour du Monde document and cell TDM document.</li> </ul> </td> </tr> <tr> <td colspan="2" > <p><strong>2b&nbsp; Pre-Departure &amp; Departure</strong></p> </td> </tr> <tr> <td > <p><strong>Movement &amp; Visas</strong></p> </td> <td > <ul> <li>Coordinates with FMR for visa and movement logistics, including Schengen visas, mission-country visas.</li> <li>Provides support to FMRs in case of specific movements or visa complexity.</li> <li>Follows up with international staff on all documents required for departure (informed consents BIC, proof of life, digital hygiene policy etc.).</li> <li>Updates and maintain tracker table for BIC, POL etc. at the cell level.</li> <li>Consolidates, monitors and updates pre-departure briefing materials for international staff.</li> </ul> </td> </tr> <tr> <td > <p><strong>Admin &amp; Contract Setup</strong></p> </td> <td > <ul> <li>Follows up on briefing plans and BIC documents.</li> <li>Ensures Ligo updates for departing IMS are completed.</li> </ul> </td> </tr> <tr> <td > <p><strong>HR Briefings</strong></p> </td> <td > <ul> <li>Carries out or participates in HR briefings according to policy.</li> <li>Ensure all documents in the mission welcome package are updated for all cell 5 missions.</li> <li>Arrange BIC briefing with RP/ARP and ensure all IMS have received BIC briefing before their departure.</li> </ul> </td> </tr> <tr> <td colspan="2" > <p><strong>2c&nbsp; During Mission</strong></p> </td> </tr> <tr> <td > <p><strong>Monthly Follow-up</strong></p> </td> <td > <ul> <li>Monthly salary verification of IMS in post: start/end date changes and project/position allocations with FAR.</li> <li>Keeps the IMS HR Update file continuously updated, with collaboration from HRCos.</li> <li>Ensures updating of the international staff tracking table (HR Update) and communicates discrepancies to HROP and HRCos.</li> <li>Confirms monthly IMS payroll information to FAR as part of IMS salary payment.</li> </ul> </td> </tr> <tr> <td > <p><strong>Indicators &amp; Tracking</strong></p> </td> <td > <ul> <li>Tracks first and second mission indicators.</li> <li>Ensure statistics and indicators are collected and analyzed, at minimum at POA, MYR and year-end (HRNS).</li> <li>Liaises with FMR and FAR for any mid-mission administrative change; follows up on salary advance requests when PD process disappears.</li> </ul> </td> </tr> <tr> <td colspan="2" > <p><strong>2d&nbsp; Return from Mission</strong></p> </td> </tr> <tr> <td > <p><strong>Early Return</strong></p> </td> <td > <ul> <li>Coordinates early returns: administrative processing and support to HRCo and HoM.</li> <li>Follows up on anticipated returns of IMS and files related documents.</li> </ul> </td> </tr> <tr> <td > <p><strong>Debriefings &amp; Formalities</strong></p> </td> <td > <ul> <li>Ensure SHU is alerted when needed at return.</li> <li>Tracks mission-end formalities with FAR.</li> </ul> </td> </tr> </tbody> </table> <p >&nbsp;</p> <ol> <li value="NaN"><strong>HRIS (Ligo) — Maintenance, Quality &amp; Deployment Support&nbsp;:</strong></li> </ol> <p><em>Act as focal point in the cell for the monitoring, follow-up and deployment of Ligo, providing first-line support to HRCos and cell members.</em></p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>Routine Maintenance</strong></p> </td> <td > <ul> <li>Verifies routine HR updates in Ligo: positions, Contracts, amendements, allocations.</li> <li>Follow up on position management and job opening status.</li> <li>Follow up on mandatory mission documents and compliance tracking.</li> </ul> </td> </tr> <tr> <td > <p><strong>Data Quality</strong></p> </td> <td > <ul> <li>Performs data quality checks and maintains dashboards for IMS indicators.</li> <li>Identifies and resolves discrepancies in the IMS tracking system; escalates to HROP where needed.</li> </ul> </td> </tr> <tr> <td > <p><strong>Deployment Support</strong></p> </td> <td > <ul> <li>Acts as first-line support for HRCos and cell members on Ligo usage.</li> <li>Monitors progress and challenges in Ligo deployment across cell missions.</li> </ul> </td> </tr> </tbody> </table> <p>&nbsp;</p> <ol> <li value="NaN"><strong>Focal Point for Specific HR Dossiers (under HROP supervision):</strong></li> </ol> <p><em>Act as focal point for specific cross-cutting dossiers, ensuring coordination between missions, HQ units and the HROP.</em></p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>Mobility Programme</strong></p> </td> <td > <ul> <li>Initiates and streamlines communication between HRCos, PDMs and Mobility Coordinators on mobility needs.</li> <li>Coordinates and laise with mission and mobility team, administrative formalities related to LHS detachment process from/to cell missions.</li> </ul> </td> </tr> <tr> <td > <p><strong>Compensation &amp; Benefits</strong></p> </td> <td > <ul> <li>Focal point for all topics related to IMS Compensation &amp; Benefits (IRFFG, IMS benefits, etc.) with special focus on Rewards Review.</li> <li>Manages information flow and streamlines communication between missions and HQ on rewards changes.</li> <li>Supports the HROP on Benchmark topics: manages BM requests, coordinates with hosting sections and follows up on timely submission of requested information.</li> <li>Solicits and coordinates the intervention of Comp&amp;Ben referents when needed.</li> <li>Supports HRCos facing questions on the implementation of rewards changes.</li> </ul> </td> </tr> </tbody> </table> <p>&nbsp;</p> <ol> <li value="NaN"><strong>Information, Reporting &amp; Meetings&nbsp;:</strong></li> </ol> <p><em>Acts as a pivot between the HR department and the missions, ensuring sufficient information sharing to allow the HR department to provide appropriate and timely support.</em></p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>Reporting &amp; Indicators, information sharing</strong></p> </td> <td > <ul> <li>Ensure statistics and indicators (FM, 2M, LHS in coordination positions, DEI) are collected, passed on and analyzed — at least at POA, MYR and year-end.</li> <li>Participates in the analysis of HR data and contributes to reporting to the HROP.</li> <li>Ensure cell SharePoint is updated with mission HR policies, reports and other relevant documents from the mission and relevant cell members are having access to those documents.</li> </ul> </td> </tr> <tr> <td > <p><strong>Meetings</strong></p> </td> <td > <ul> <li>Participates in the monthly 'Tour du Monde' meetings to open IMS positions and present the cell's HR/operational news.</li> <li>Participate in the weekly mini-desk of the cell and take minutes of the meeting.</li> <li>Participates in regular catchup meetings between HRCo and HROP and keep the follow up points updated.</li> </ul> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p><strong>Profile Requirements:</strong></p> <p><strong>Education:</strong></p> <ul> <li>Master’s degree in HR management (People Management or similar), Social Sciences, Political Science, Humanitarian or Development Studies, or other relevant degrees</li> <li>Additional operational &amp; HR MSF training an asset.</li> </ul> <p >&nbsp;</p> <p><strong>Experience:</strong></p> <ul> <li>At least one year’s experience as Field/office HR Admin with MSF or Cell Assistant with MSF OCG.</li> </ul> <p >&nbsp;</p> <p><strong>Technical Competencies:</strong></p> <ul> <li>IT: Windows 10, database, Excel (use of macros), Power BI.</li> <li>HR Tools and HR Fundamentals.</li> </ul> <p>&nbsp;</p> <p><strong>Languages:</strong></p> <ul> <li>English</li> <li>French and/or Arabic an advantage.</li> </ul> <p >&nbsp;</p> <p><strong>Other:</strong></p> <ul> <li>This position is open to both Jordanian and non-Jordanian applicants.</li> </ul> <p >&nbsp;</p> <p><strong>Compensation &amp; Benefit: </strong></p> <ul> <li>MSF loyalty will be considered on the gross salary.</li> <li>Relocation package will be applicable for non-Jordanian staff.</li> </ul> <p>&nbsp;</p> <p><strong>If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by </strong><strong>Wednesday 30^th September 2026</strong><strong>.</strong></p> <p>&nbsp;</p> <p><strong>To:&nbsp; </strong><a href="https://msfamman.recruitee.com/o/re-advertised-announcement-human-resources-operational-partner-support"><strong>https://msfamman.recruitee.com/o/re-advertised-announcement-human-resources-operational-partner-support</strong></a></p> <p>&nbsp;</p> <p><strong><em>Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</em></strong></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>A platform you can believe in: Immersive One is the leading cyber resilience solution across the globe.</strong></p><br><p><strong>Showcase the value of the Immersive One platform and secure the technical win alongside a team of the brightest minds in cybersecurity. At Immersive, we’re uniquely positioned to future-proof organizations against any cyber challenge. If that excites you, read on!!</strong></p><br><p>Immersive is the cyber proving ground for the AI enterprise. Through Immersive One, organizations can test whether people, AI-enabled workflows, cyber security teams, agents, and leaders can perform securely under realistic pressure, then turn that performance into evidence they can use to improve, benchmark, and report readiness.</p><br><p>Trusted by 30%+ of the Fortune 100 and ranked #1 in the Forrester Wave™ 2026, Immersive helps organizations prove AI can be adopted safely, teams can develop and defend at AI speed, leaders can lead through crisis, and AI agents can be validated before they are trusted in live workflows</p><br><p><strong>https://www.immersivelabs.com/why-immersive-labs</strong></p><br><p>We help the world’s biggest brands like Citi, Pfizer, Humana, and HSBC, protect their revenues and brand reputations.</p><br><p><br>Immersive was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than $180 million and been voted a Best place to work on multiple occasions!</p><br><p><u>https://www.immersivelabs.com/company/our-story</u></p><br><p><em>“The speed at which Immersive Labs produces technical content is hugely impressive, and this turnaround has helped get our teams ahead of the curve, giving them hands-on experience with serious vulnerabilities, in a secure environment, as soon as they emerge.”</em></p><br><p>Head of Global Cybersecurity Operations, HSBC</p><br><p><br><strong>Solutions Consultant - Jordan <br></strong>We’re looking for an experienced cybersecurity professional with a number of years experience across the entire customer lifecycle - from pre-sales to post-sales and professional services - to join our growing Customer Experience team as a <strong>Solutions Consultant </strong>based in Jordan covering the METNA &amp; APAC region. </p><br><p>The <strong>Scale Team</strong> at Immersive is a high-velocity engine that serves a large volume of customers and prospects through a fast, repeatable, digitally-led motion. As a Solution Consultant on the Scale Team, you'll own technical pre-sales and the first two months of onboarding across many accounts, and deliver one-to-many enablement that gets customers to value quickly and supports their migration to the Immersive One Core platform.</p><br><p>This is a role for someone who's energised by breadth, pace, and impact at scale — who'd rather run a sharp, repeatable motion across many customers than immerse deeply in a single account. You'll work as part of the Scale Team alongside our Inside Sales Reps and Customer Operations, turning qualified opportunities into demos, trials, onboardings, and adoption — fast!</p><br><strong>What You'll Do</strong><strong>Pre-sales demos and trials</strong><ul><li><p>Deliver product demonstrations built on the qualification Sales has completed, tailored quickly to the prospect's use case</p><br></li><li><p>Rank solution fit (Green / Yellow / Red / NA) to steer where Sales invests their time</p><br></li><li><p>Set up and run in-platform free trials, with one or two coaching sessions to guide prospects through the key features — proving value live, without bespoke success plans or post-POV reports</p><br></li><li><p>Answer technical questions and flag obvious blockers early</p><br></li><li><p>Maintain strong working knowledge of the Immersive platform and competitor technologies</p><br></li></ul><strong>Onboard new customers (first 60 days)</strong><ul><li><p>Run kick-off sessions and deliver a contained onboarding within a strict two-month window across a small number of meetings</p><br></li><li><p>Provide light-touch integration guidance — point customers to documentation and standard connectors, and route deeper technical needs to Support</p><br></li><li><p>Run month-one and month-two check-in and coaching sessions, with the digital academy as the core enablement engine</p><br></li></ul><strong>Drive adoption and migration at scale</strong><ul><li><p>Deliver one-to-many activities — webinars, workshops, and Cyber Digital Bootcamps — to drive adoption and value across the customer base</p><br></li><li><p>Support the phased migration of Standard customers to Immersive One Core, contributing to repeatable enablement content and self-serve resources</p><br></li><li><p>Re-engage on expansion when a signal appears, running the same light demo / trial-coaching motion for the expansion scope</p><br></li></ul><strong>Across everything</strong><ul><li><p>Partner closely with Inside Sales Reps and Customer Operations to keep the motion efficient</p><br></li><li><p>Serve as the voice of the customer to our product, content, and engineering teams to influence innovation</p><br></li><li><p>Stay informed of evolving threats, AI, trends, and new technologies</p><br></li></ul><strong>Sounds good? We’d love to hear from you if you have proven experience in the following areas, but don’t worry if you don’t hit each one exactly, although experience working within cybersecurity is essential:</strong><ul><li><p>2+ years in sales engineering, solutions consulting, technical onboarding, or a technical customer-facing role — ideally in a SaaS or cybersecurity environment</p><br></li><li><p>Comfortable working at high volume and pace, running repeatable motions across many accounts and keeping engagements within tight time boxes</p><br></li><li><p>You're a confident presenter to both technical and non-technical audiences, including one-to-many formats such as webinars and bootcamps</p><br></li><li><p>Able to qualify and prioritise quickly, and to communicate technical concepts in a clear, jargon-free way</p><br></li><li><p>Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development)</p><br></li><li><p>Knowledge of information security concepts, domains, compliance, and standards</p><br></li></ul><ul><li><p>Experience delivering onboarding, enablement, or one-to-many sessions at scale</p><br></li><li><p>Familiarity with product-led growth (PLG) or digitally-led customer motions</p><br></li><li><p>Hands-on experience with Windows &amp; Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), and public cloud environments would be useful but not essential</p><br><p><strong>Immersive’s growth has been fuelled by our values that underpin everything we do, here's how they relate to this role:</strong></p><br></li><li><p><strong>Driven</strong> - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence.</p><br></li><li><p><strong>Inclusive</strong> - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace.</p><br></li><li><p><strong>Customer Centric</strong> - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners expectations by crafting products, services and experience that surprise, delight and ensuring they feel valued and supported every day.</p><br></li><li><p><strong>One Team - </strong>We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the future.</p><br></li></ul><p>If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated <u>interview process</u> page.</p><br><p><strong><br>As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:</strong></p><br><ul><li><p>Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and birthday half day</p><br></li><li><p>Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover,</p><br></li><li><p>Career and learning development through the platform and our ‘Learn Anything’ fund</p><br></li><li><p>Share in the companies success with share options, sales incentives and Recognition &amp; Rewards for doing great work and living our values and behaviours</p><br></li><li><p>Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working</p><br></li><li><p>We’re a sociable, tight-knit team with monthly socials, and sports clubs. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms</p><br></li><li><p>While this is a remote position, we do all meet in our EMEA HQ on a bi annual basis and regularly in person in region.</p><br></li></ul><p>Find out more about life at Immersive <u>https://careers.immersivelabs.com</u></p><br><p><strong>Cyber threats wait for no one and neither should you. Apply now!</strong></p><br><p><strong><br>If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated interview process page.</strong></p><br> </div>

<p>The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and whenever possible for the fulfilment of the wish to return home. The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced. All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation.</p><p>Overall purpose of the role: The Head of Programme reports to and works closely with the Country Director to provide strategic programme direction for DRC s Jordan/Iraq response in a manner that is accountable to the communities we work with. The Head of Programme is responsible for ensuring high-quality, integrated, evidence-based and conflict-sensitive programming across Jordan and Iraq, with a strong focus on strategic partnerships with local actors, strengthening local systems and inclusion of displacement-affected populations, including refugees, internally displaced persons, returnees, and other vulnerable groups. The Head of Programme contributes to the quality assurance of programme implementation across the full project cycle, from context analysis, needs assessments and programme design to implementation, monitoring, learning, reporting and adaptation. The role ensures that DRC s programmes respond to immediate protection and humanitarian needs while also supporting longer-term recovery, resilience and durable solutions where feasible. The Head of Programme is a key senior management position in the DRC country set-up, responsible for strategic programme development, programme quality, technical coherence, cross-cutting information management, sound assessment design, monitoring, evaluation, accountability and learning, and the integration of evidence and learning into high-quality grant proposals and donor reports. The role plays a central part in strategy development and implementation, ensuring that policies, systems, partnerships and people work in a coordinated manner to deliver a coherent and comprehensive country programme across Jordan and Iraq.</p><p>About the job The individual will report directly to the Country Director . Your main duties and responsibilities will be:</p><p>Strategy &amp; programme development</p><ul><li>Maintain in-depth and up-to-date analysis of the humanitarian, protection, displacement, political, socio-economic and donor contexts in Jordan and Iraq, including trends, gaps, risks, challenges and opportunities.</li><li>Lead and contribute to country-level strategic planning, annual strategy reviews and programme development processes, ensuring alignment with DRC s global and regional strategic priorities and the evolving needs of displacement-affected populations.</li><li>Lead the development, review and monitoring of the country programme strategy, ensuring that it is evidence-based, grounded in DRC s core competencies, informed by protection analysis, and shaped through meaningful consultation with programme teams, area offices, partners and communities.</li><li>Foster synergies between programme sectors and promote integrated programming across protection, economic recovery, and humanitarian disarmament and peacebuilding in Jordan and Iraq, implemented in collaboration with local partners.</li><li>Ensure strong protection analysis and protection mainstreaming across all humanitarian and recovery initiatives, with adherence to relevant international standards, including Sphere standards and other applicable technical standards.</li><li>Promote the systematic integration of gender equality, disability and social inclusion, age, gender and diversity considerations, conflict sensitivity, safeguarding and accountability to affected populations across all programmes.</li><li>Facilitate needs assessments, protection analysis, rapid response planning and emergency preparedness, ensuring that recommendations are translated into timely and relevant programming when a response is required.</li><li>Ensure DRC is well positioned in relevant durable solutions, refugee response, IDP response, return, reintegration, resilience and localization architecture in Jordan and Iraq, including relevant coordination fora.</li><li>Represent and advocate for DRC s programme priorities with authorities, donors, UN agencies, clusters, working groups, NGOs, civil society actors and other humanitarian and development stakeholders.</li></ul><p>Program Implementation &amp; Quality</p><ul><li>Provide oversight, guidance and leadership to all aspects of programme development and implementation, ensuring timely delivery, compliance, quality and adaptation based on monitoring data, community feedback and contextual analysis.</li><li>Ensure effective and transparent budget follow-up, planning and use of financial resources in compliance with&nbsp;</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>At least 5 years' experience in relevant field.</p><p>At least 2 years' experience with people management</p><p>Proven experience in effectively coordinating with National Governments, International and National NGO partners, UN and other stakeholders.</p><p>Experience working and coordinating with a variety of donors including SDC, ECHO, DANIDA, UN agencies, EU, GIZ, etc.</p><p>Demonstrated commitment to apply an age, gender and diversity (AGD) and Conflict Sensitive approach to programming.</p><p>Proven experience in managing integrated programs, capacity building, proposal development, budget development, program implementation, monitoring and evaluation.</p><p>Experience in managing program operations, including at country senior management level.</p><p>Proven leadership skills and a competence in people management.</p><p>Full professional proficiency in English and Arabic</p><p>In this position, you are expected to demonstrate DRC five core competencies:</p><ul><li>Striving for excellence: You focus on reaching results while ensuring an efficient process.</li><li>Collaborating: You involve relevant parties and encourage feedback.</li><li>Taking the lead: You take ownership and initiative while aiming for innovation.</li><li>Communicating: You listen and speak effectively and honestly.</li><li>Demonstrating integrity: You act in line with DRC s vision and values.</li></ul>

<p><strong>Vacancy Announcement</strong></p> <p><strong>OCA Palestine – AMMAN OFFICE</strong></p> <p><strong>Finance And Accountancy Manager</strong></p> <p>&nbsp;</p> <p>&nbsp;</p> <p><em>Family: HR &amp; FIN</em></p> <p><em>Level: 10 IRFFG (2,234 JOD Monthly Gross)</em></p> <p><em>Workplace: Amman</em></p> <p><em>Hierarchical and Functional line management: Finance Coordinator</em></p> <p><em>Functional reporting line to: HQ-based field accounting referent</em></p> <p><em>Duration: Fixed Term Contract – One year.</em></p> <p>&nbsp;</p> <p><strong>Context</strong></p> <p><strong>Amman Hub:</strong></p> <p>&nbsp;</p> <p>MSF has been present in Amman since 2006 with different Missions and OCs, and since 2015 with delocalized HQ offices.</p> <p>In 2018, MSF signed a Host-Country Agreement (HCA) with the Jordanian authorities and consolidated its presence in the country, becoming one of the MSF Hubs around the world, with the aim of supporting the quality of our operations in the region and beyond.</p> <p>Today, Amman Hub is a complex setting, including the presence of 5 OCs with Operations and Organizational Support:</p> <ul> <li>Units: OCA MENA Regional Office, OCBA CAHM (Center for Advanced Humanitarian Medicine), OCG MESO (Middle East Support Office).</li> <li>Operational Cells: OCBA Cell 1 (Afghanistan, Yemen, Syria) and OCG Cell 5 (Iraq, Lebanon, Yemen, Syria).</li> <li>Missions: Permanent missions including OCP Jordan (Reconstructive Surgery Hospital), and ad hoc temporary hosted missions including OCA Palestine/Gaza/Syria, OCB Syria/Palestine, OCBA Palestine/Gaza/Yemen.</li> <li>OCG Lebanon/Iran/Iraq/Sudan/Yemen/Syria.&nbsp;</li> <li>An intersectional Amman Mutualized Support Office (AMSO) under the direct management of OCBA.</li> <li>Hosted positions from different OCs and the International Office.</li> </ul> <p >&nbsp;</p> <p><strong>Objectives of the position:</strong></p> <p>Coordinating and supervising the accounting of the mission (accounting, treasury, audit procedures, etc.) according to the instructions of the Finance Coordinator, and in compliance with legal obligations and MSF standards and protocols in order to provide quality, reliable and transparent information to the organization on the use and allocation of resources in the mission.</p> <p>&nbsp;</p> <p><strong>Scope of Responsibilities</strong><strong>:</strong></p> <p><u>General Finance duties:</u></p> <ul> <li>Ensure confidentiality on all finance issues related to MSF</li> <li>Know perfectly, respect, and ensure strict compliance at any time with MSF standards:</li> </ul> <ol> <li>Chart of accounts</li> <li>Finance policies and procedures</li> <li>Standards for accounting quality (paper and electronic)</li> <li>Purchasing/validation/payment procedures for the mission.</li> </ol> <p >&nbsp;</p> <ul> <li>Provide any required support or other tasks related to finance issues at the mission, such as backup when the finance staff is on leave.</li> </ul> <p>&nbsp;</p> <ul> <li>Support the FinCo in drafting and implementing policies and procedures.</li> </ul> <p><u>Team Management and Remote Support:</u></p> <ul> <li>Provide remote technical supervision, coaching, and capacity-building to finance staff based in Gaza.</li> <li>Adapt working methods and tools to maintain continuity of financial operations despite connectivity, security, or access disruptions.</li> <li>Participate in mission coordination meetings and maintain close, regular communication with the Gaza-based team and Amman/Ramallah Coordination.</li> </ul> <p>&nbsp;</p> <p><u>Accounting and Financial Management</u></p> <ul> <li>Ensure timely, accurate, and complete monthly accounting reports and the year-end accounting report, in line with MSF accounting standards and chart of accounts.</li> <li>Review and validate cash, bank, and journal entries submitted remotely by field teams.</li> <li>Monitor cash flow and cash requests for Gaza activities, anticipating constraints related to banking access, cash scarcity, and cross-border transfers.</li> <li>Ensure supporting documentation meets MSF requirements, adapting where standard documentation is impossible to obtain due to the context.</li> </ul> <p >&nbsp;</p> <p><u>Budgeting and Financial Planning</u></p> <ul> <li>Prepare, consolidate, and follow up on mission budgets and forecasts in coordination with the Coordination team and Operations.</li> <li>Conduct regular budget-vs-actual analysis and alert management to variances or risks.</li> </ul> <p >&nbsp;</p> <p><u>Compliance and Risk Management</u></p> <ul> <li>Ensure compliance with MSF internal control procedures and local legal/tax requirements where applicable.</li> <li>Identify and mitigate financial risks specific to the Gaza context (banking restrictions, liquidity crises, security-related access issues).</li> <li>Support internal and external audits; prepare audit documentation and follow up on recommendations.</li> </ul> <p>&nbsp;</p> <p><u>HR Interface</u></p> <ul> <li>Support payroll processes and validation of local and incentivized staff costs where relevant to the finance function.</li> <li>Ensure financial elements of HR compliance (staff costs, benefits, statutory obligations) are properly accounted for.</li> </ul> <p>&nbsp;</p> <p><u>Safeguarding Responsibilities</u></p> <ul> <li>In support of the FinCo, ensure financial procedures (procurement, cash handling, per diems, incentive payments) are designed and controlled in ways that reduce safeguarding risks, including risks of exploitation linked to payments or resource distribution.</li> <li>Apply financial due diligence when engaging vendors, contractors, and partners, including screening against MSF's Code of Conduct and safeguarding standards.</li> <li>Model safeguarding standards in the management of the finance team, including safe, respectful, and non-exploitative supervisory practices.</li> <li>Know and follow MSF's internal reporting channels for safeguarding concerns, and act promptly and confidentially if a concern arises, including any suspicion of financial misconduct linked to abuse of power.</li> </ul> <p>&nbsp;</p> <p><u>Others</u></p> <ul> <li>Liaise with banks and other payment channels such as (PalPay and Jawwal Pay) in the absence of FinCo</li> <li>Immediately inform FinCo of any problem or issue arising in the course of the work</li> <li>Brief newly arrived IMS on finance as required in the projects</li> <li>Others · Any other task assigned by Line manager/s</li> </ul> <p><strong>Profile Requirements:</strong></p> <p><strong>Education:</strong></p> <ul> <li>Essential: solid accountancy training and experience; professional accounting qualification.</li> <li>Desirable: University degree in accounting, finance or business administration.</li> </ul> <p>&nbsp;</p> <p><strong>Experience:</strong></p> <ul> <li>Essential: 4 years of relevant professional experience in finance or a similar position.</li> </ul> <p>&nbsp;</p> <p><strong>Knowledge:</strong></p> <ul> <li>Essential computer literacy (word, excel, internet).</li> <li>Local accounting standards, Desirable MSF accounting software, ERP system knowledge, local laws.</li> </ul> <p>&nbsp;</p> <p><strong>Languages: </strong></p> <ul> <li>Essential: Mission language (English language), Desirable local language.</li> </ul> <p><strong>Others:</strong></p> <p>This position is open for Jordanian nationalities with a legal right to work in Jordan.</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by </strong><strong>Thursday 17^th September 2026.</strong></p> <p>&nbsp;</p> <p><strong>To:&nbsp; </strong><a href="https://msfamman.recruitee.com/o/finance-and-accountancy-manager">https://msfamman.recruitee.com/o/finance-and-accountancy-manager</a> &nbsp;&nbsp;</p> <p>&nbsp;</p> <p><strong><em>Any incomplete application will not be considered (i.e. no letter of motivation).</em></strong></p> <p>&nbsp;</p> <p><strong><em>Kindly note that only shortlisted applicants who applied through the above link will be contacted.</em></strong></p>