E-marketing Jobs in Jordan
1601 Jobs Found
Jordan - Amman
<p>Understand<br> s ISO 19650 requirements (EIR & Appendices) and deliverables (BEP & Appendices). Understands and works with ACC Design modules. Liaises with Digital Implementation Manager and other stakeholders for all BIM related issues. Monitors BIM models for coordination and information integrity to ensure compliance with project deliverables and adopted BIM standards. Enforces Clash resolution process. Performs Visual inspections + Clash detection and produces reports. Chairs project coordination meetings. OTHER TASKS AND RESPONSIBILITIES Recommend and implement enhancements to project BIM workflows, clash detection procedures, and ACC processes to improve efficiency and reduce rework. Provide guidance and troubleshooting for contractors on Navisworks, ACC tools, and BIM authoring software. Explore and suggest adoption of new digital tools, plugins, or automation scripts to enhance project delivery and model quality. Conduct periodic audits of models and digital deliverables to ensure compliance with client requirements, company standards, and industry regulations. Facilitate communication between design, engineering, and construction teams to resolve conflicts and ensure seamless digital integration across disciplines.</p><p><strong>Desired Candidate Profile</strong></p><p>JOB-SPECIFIC COMPETENCIES Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to comprehend, analyze, and interpret various types of business documents. Ability to effectively respond to inquiries from clients, co-workers, supervisor and/or management. High level of design, construction and operations skills in all related disciplines. Detailed understanding of the design and construction development process and project management concepts. Experience teaching, tutoring, and training professionals in industry processes and technologies. Fully conversant in BIM methods, standards and procedures and have a proven track record in the understanding of EIRs, contributing to BEPs and setting up delivery processes and workflows to meet the clients BIM requirements. Knowledge of various international BIM standards, including but not restricted to ISO19650, openBIM, COBie and related standards and protocols. Advanced knowledge of Autodesk Construction Cloud and Autodesk software such as Revit, Navisworks, Civil3D and AutoCAD. Skilled in dashboards, KPIs, and reporting to monitor project and digital performance.</p><p>EXPERIENCE REQUIRED Proficient in Microsoft Office. Advanced proficiency in a range of 3D computer aided design tools including Autodesk Revit, Navisworks, Civil3D and various Revit add-ins such as Dynamo, Autodesk Interoperability Tools and DiRoots. Proven experience with BIM coordination, digital design and construction and ACC application. Proven experience with ACC in live projects. Exposure to large-scale and multi-disciplinary projects including buildings, landscape and infrastructure.</p><p>QUALIFICATIONS Bachelor s degree in Architecture, Engineering, or a related field. Minimum 8 years of relevant industry experience. Commitment to ongoing advanced training in BIM software, processes, standards, and industry best practices. Membership of international construction institutes (RICS, CIOB, CIAT, or equivalent). Membership of the Project Management Institute (PMI) or equivalent. Autodesk Certified Professional. ISO 19650 BSI Project and Asset Information Practitioner / Professional or equivalent.</p>
Oxfam
Jordan - Amman
<p><strong> <br>
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<br>
Terms of Reference for - MEAL Volunteer</strong><br>
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<p><br>
<strong>Background </strong></p>
<p>Oxfam has been in Jordan since the 1990s. We work with local partners in Jordan for a future where everyone can reach their full potential, especially women and young people. We provide essential humanitarian assistance to Syrian refugees as well as vulnerable Jordanians, while promoting longer term sustainable solutions to challenges facing Jordan, with a focus on Climate Justice, Economic Justice and Gender Justice.</p>
<p>As part of the <strong>SPRING Project</strong>, Oxfam and partners are conducting a baseline assessment to strengthen protection systems, improve access to integrated services, and promote community participation. Volunteer enumerators will play a key role in collecting household survey data and supporting FGDs across target governorates.</p>
<p> </p>
<p><strong>Scope of SERVICES</strong></p>
<p>The volunteers will directly support the <strong>MEAL teams and partners</strong> in conducting baseline data collection. Work will be coordinated from the Amman office with field visits to <strong>Amman, Zarqa, Ramtha, and Mafraq</strong>.</p>
<p>Specific tasks include:</p>
<ul>
<li>Administer household surveys using digital tools.</li>
<li>Support facilitation of FGDs (note-taking, logistics, participant engagement).</li>
<li>Ensure informed consent and confidentiality of respondents.</li>
<li>Report daily progress to supervisors and participate in debriefs.</li>
<li>Follow Oxfam’s safeguarding, ethical, and data protection standards.<br>
</li>
</ul>
<p><strong>Timeframe</strong><strong> </strong></p>
<p>Duration: 7- 8 working days<br>
</p>
<p><strong>Deliverables</strong></p>
<p><strong>The volunteers are expected to deliver the following:</strong></p>
<ul>
<li>Attend enumerator training and pilot testing (late August).</li>
<li> Conduct household surveys and FGDs in assigned governorates.</li>
<li>Submit completed questionnaires and notes daily</li>
<li> Participate in daily debriefs and quality assurance checks.</li>
<li>Support data cleaning and verification as required.<br>
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<strong>Required Qualifications </strong></li>
</ul>
<p><strong>Technical Competencies</strong></p>
<ul>
<li>Previous experience conducting household surveys and/or FGDs, preferably in humanitarian or development programs.</li>
<li>Experience using digital data collection tools (KoboToolbox, ODK, SurveyCTO, or similar).</li>
<li>Good understanding of quantitative and qualitative data collection methodologies.</li>
<li>Familiarity with protection programming (GBV, CP, MHPSS, legal assistance, disability inclusion).</li>
<li>Ability to follow research protocols and accurately administer structured questionnaires.</li>
<li>Strong interviewing, facilitation, and note-taking skills.</li>
</ul>
<p><strong>Protection and Ethical Standards</strong></p>
<ul>
<li>Understanding of humanitarian principles and protection principles, including Do No Harm, confidentiality, informed consent, and data protection.</li>
<li>Ability to conduct interviews on sensitive topics in a respectful, non-judgmental, and survivor-centred manner.</li>
<li>Commitment to safeguarding, Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), and child safeguarding principles.</li>
<li>Knowledge of referral pathways for participants requiring protection support is an asset.</li>
</ul>
<p><strong>Language Skills</strong></p>
<ul>
<li>Fluency in Arabic (spoken and written).</li>
<li>Basic English skills desirable for understanding tools and reporting.</li>
</ul>
<p> </p>
<p><strong>Positions & Locations</strong></p>
<p>A total of <strong>7 volunteer enumerators</strong> will be recruited:</p>
<ul>
<li><strong>Amman</strong> – 1 position</li>
<li><strong>Zarqa</strong> – 2 positions</li>
<li><strong>Ramtha</strong> – 2 positions</li>
<li><strong>Mafraq</strong> – 2 positions</li>
</ul>
<p>Both <strong>female and male enumerators</strong> will be engaged to ensure gender-sensitive data collection. </p>
<p><strong>Our values and commitment to safeguarding</strong></p>
<p>Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.</p>
<h3 > </h3>
Jordan - Amman
<p>The job is remote for candidates around the world and hybrid for those located in Jordan.</p><p>Overview: Vardot is looking for a Business Operations Lead to own the systems behind our sales, customer, and delivery data. You ll run and build on HubSpot, develop internal apps on platforms like Replit, manage our analytics stack (Google Tag Manager, Microsoft Clarity), and turn data into reporting that sales, leadership, Product Owners, and Project Managers rely on. This is a hands-on role, part systems implementation and part analytics. You ll design systems and automations, keep data clean, and make sure the right people get the right numbers. You ll report to the VP, Service Delivery.</p><h3>Responsibilities:</h3><h4>HubSpot (CRM, Sales, Marketing, Service)</h4><ul><li>Own HubSpot administration, including properties, pipelines, deal and lifecycle stages, user roles, and permissions.</li><li>Build and maintain workflows, sequences, lead scoring, and routing that reflect how our sales and delivery teams actually work.</li><li>Keep data clean through deduplication, enrichment, import standards, and governance rules others can easily follow.</li><li>Manage integrations between HubSpot and Jira, Slack, Google Workspace, accounting platforms, and internal apps using native connectors, APIs, and webhooks.</li></ul><h4>I nternal Apps and Automation:</h4><ul><li>Design, build, and maintain internal tools on Replit and related platforms to close gaps between systems.</li><li>Write and maintain scripts, API integrations, and automations in JavaScript/TypeScript or Python.</li><li>Use Claude and AI agents to speed up development, automate repetitive work, and build smarter workflows.</li><li>Document everything you build so it can be maintained, handed over, and audited.</li></ul><h4>Reporting and Data:</h4><ul><li>Build dashboards and reports for sales pipeline, forecasting, marketing attribution, and customer health.</li><li>Define metrics with stakeholders so reports drive decisions, not just track activity.</li><li>Ensure data handling meets privacy and confidentiality standards.</li></ul><h4>Delivery Support:</h4><ul><li>Give Product Owners and Project Managers the data and tools they need, including profitability, delivery status, utilization, and sales-to-delivery handoff.</li><li>Automate recurring reports and manual processes such as status pulls, timelines, and data reformatting.</li><li>Be the go-to person for systems questions, training, and process improvements.</li></ul><h3>Your First 90 Days:</h3><ul><li>Days 1 to 30: Audit HubSpot, GTM, Clarity, and existing internal apps. Document the current setup, data quality issues, and top pain points across sales and delivery.</li><li>Days 31 to 60: Ship quick wins by fixing the highest-impact data and workflow issues, and automate at least one recurring manual report.</li><li>Days 61 to 90: Deliver a core reporting suite (pipeline, forecasting, sales-to-delivery handoff) and a prioritized systems roadmap for the next two quarters.</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Requirements:</h3><ul><li>Must have 3 to 4 years in CRM, RevOps, or sales/marketing operations, including at least 2 years as the primary HubSpot administrator.</li><li>Deep, hands-on HubSpot experience: workflows, custom objects, properties, reporting, and integrations.</li><li>Ability to write, debug, and ship code in JavaScript/TypeScript or Python, and work with REST APIs and webhooks.</li><li>Strong reporting and data skills: modeling data, building dashboards, and explaining what the numbers mean.</li><li>Experience with SQL and data tools such as BigQuery, Looker Studio, or similar.</li><li>Comfort using AI tools (Claude, agents, coding assistants) in your daily work.</li><li>Clear written and spoken English, and the ability to work across sales, delivery, and leadership teams in multiple time zones.</li><li>An owner s mindset: you spot broken processes and fix them without being asked.</li></ul><h4>Nice to have:</h4><ul><li>Experience in a digital agency or professional services business, especially with pipelines tied to delivery and utilization.</li><li>Familiarity with Jira, Tempo, Confluence, and Slack integrations.</li><li>Experience building AI agents or MCP-based integrations.</li><li>Working knowledge of Google Tag Manager and web analytics platforms (GA4, Clarity, or similar).</li><li>HubSpot certifications.</li></ul>
Client of United Nation careers
Jordan - Amman
<p>The consultant will conduct a comprehensive technical assessment to evaluate the interoperability and integration of UNRWA's upcoming Electronic Medical Record (EMR) system with Jordan's national health information ecosystem. The assignment includes reviewing UNRWA's existing digital health architecture, analyzing national health information systems and interoperability capabilities, assessing applicable international digital health standards, and providing technical inputs on legal and regulatory considerations related to data governance and information sharing. The consultant will identify technical, operational, institutional, and cybersecurity risks, propose appropriate mitigation measures, and develop a costed implementation roadmap aligned with UNRWA's EMR implementation phases. The work will be carried out using a combination of document reviews, technical analyses, stakeholder consultations, workshops, validation sessions, and comparative assessments of international best practices, while engaging relevant external stakeholders in an exploratory and non-committal manner to inform evidence-based recommendations.</p><p>Specific Outputs/Tasks include but not limited to:</p><p>4.1 System Landscape Assessment</p><ul><li>Review UNRWA s current digital health system architecture, workflows, and reporting mechanisms.</li><li>Analyze the proposed design of the upcoming EMR system funded by KfW.</li><li>Document current reporting requirements to national health authorities.</li></ul><p>4.2 Host Country HIS/HMIS Analysis</p><ul><li>Assess the national health information ecosystem in Jordan.</li><li>Identify systems used by relevant stakeholders, including, but not limited to, the Ministry of Health.</li><li>Document:</li><ul><li>System architecture</li><li>Data standards</li><li>APIs and interoperability capabilities</li><li>Reporting requirements</li><li>Data governance structures</li></ul><li>Jordan Ministry of Health</li><li>National HMIS operators</li><li>Digital health governance entities.</li></ul><p>4.3 Interoperability and Standards Review</p><ul><li>The consultant will evaluate:</li><ul><li>International digital health interoperability standards (e.g. HL7, FHIR, ICD classifications).</li><li>Data exchange mechanisms.</li><li>Health information architecture compatibility.</li><li>Patient identity management considerations.</li><li>Data quality and validation requirements.</li></ul></ul><p>4.4 Legal and Regulatory Assessment</p><ul><li>The consultant will provide technical inputs and coordinate with the legal department, and will not independently determine legal, regulatory, or compliance positions.</li><li>The items to be reviewed are:</li><ul><li>UNRWA internal regulations on data governance and confidentiality.</li><li>Data protection requirements.</li><li>Institutional agreements required for system integration.</li><li>Feasible and compliant data sharing models will be determined by the legal department, informed by the technical inputs provided by the technical consultant.</li></ul></ul><p>4.5 Risk and Feasibility Analysis</p><ul><li>The consultant will identify:</li><ul><li>Technical risks</li><li>System incompatibility</li><li>Infrastructure limitations</li><li>Cybersecurity concerns</li><li>Operational risks</li><li>Workforce readiness</li><li>Data management capacity</li><li>Workflow disruptions</li><li>Institutional risks</li><li>Governance alignment</li><li>Stakeholder coordination</li></ul><li>Mitigation strategies will be proposed for each risk category.</li></ul><p>4.6 Costed Implementation Roadmap</p><ul><li>The consultant will prepare a practical integration roadmap including:</li><ul><li>Recommended interoperability model</li><li>Phased implementation plan</li><li>Resource requirements</li><li>Institutional coordination mechanisms</li><li>Budget estimates</li><li>Timeline and milestones</li></ul><li>The roadmap should align with UNRWA s EMR implementation phases.</li></ul><p>Methodology</p><p>The consultant is expected to apply a mixed methodology including:</p><ul><li>Desk review of documentation</li><li>Technical architecture analysis</li><li>Stakeholder consultations</li><li>Workshops with UNRWA and government partners</li><li>Comparative analysis of international best practices</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications/special skills</h2>Masters' Degree in Health Informatics, Public Health, Information Systems, Digital Health, Health Policy, Business Administration, Management, International Development or another related discipline. Minimum seven (10) years of relevant professional experience. Nature of required experience: Experience in digital health systems or health information systems Extent of required relevant experience: Demonstrated experience in EMR implementation or interoperability projects. Experience working with government health systems or international organizations. Demonstrated experience working with Jordanian health systems, including key national platforms such as Hakeem (national EHR), the Jordan Center for Disease Control (JCDC), and the Ministry of Health HMIS, with a proven ability to collaborate effectively with legal departments on data governance and compliance requirements. Experience conducting technical feasibility studies. Knowledge of health data standards and interoperability frameworks. Desirable: Experience in the Middle East region. Experience working with UN agencies or donor-funded projects. Languages English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.
International Medical Corps (IMC), Jordan
Jordan - Amman
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<p><strong>JOB TITLE </strong><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span><span class="ContentControl SCXW3893414 BCX8" ><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span><span class="TextRun SCXW3893414 BCX8" lang="EN-US" ><span class="NormalTextRun SCXW3893414 BCX8" >Health Informatics </span><span class="NormalTextRun SCXW3893414 BCX8" >Officer</span></span><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span></span><span class="EOP Selected SCXW3893414 BCX8" > </span></p>
<p><strong>JOB SUMMARY </strong></p>
<p><strong>We are seeking a Health Informatics Officer</strong> with a background in pharmacy to support the implementation, optimization, and continuous improvement of the Pharmaceutical Information Management System (PIMS). PIMS is a comprehensive digital platform that integrates pharmaceutical logistics, prescribing, dispensing, and reporting to strengthen supply chain management and improve patient care. The Health Informatics Officer will serve as a key link between clinical practice, pharmaceutical operations, and digital health systems by supporting system configuration, data quality, user adoption, training, workflow optimization, and evidence-based implementation. The role contributes to ensuring that PIMS effectively meets programmatic, operational, and clinical needs while supporting interoperability, standardization, and continuous enhancement of digital health services across implementation settings.</p>
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<p>MAIN TASKS AND RESPONSABILITIES</p>
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<li>Gather, analyze, and document business, functional, and non-functional requirements through workshops, interviews, demonstrations, and stakeholder engagement, translating operational needs into clear system specifications.</li>
<li>Analyze client workflows, business processes, and operational challenges to design PIMS implementations that align with organizational objectives and best practices.</li>
<li>Configure and customize the PIMS platform based on approved requirements, including organizational structures, users, permissions, workflows, formularies, catalogs, reporting parameters, and other system settings.</li>
<li>Validate software configurations through functional testing and user acceptance testing (UAT), ensuring solutions meet client requirements prior to deployment.</li>
<li>Develop implementation documentation, configuration guides, user manuals, process maps, and standard operating procedures to support system deployment and long-term sustainability.</li>
<li>Plan and coordinate software implementation activities, including deployment planning, data migration support, testing, go-live preparation, and post-implementation stabilization.</li>
<li>Deliver user training, demonstrations, workshops, and onboarding sessions to ensure successful adoption of PIMS by client organizations.</li>
<li>Serve as the primary client success focal point throughout the implementation lifecycle, building strong relationships with client stakeholders and ensuring successful system adoption.</li>
<li>Conduct regular follow-up meetings with clients to monitor implementation progress, user satisfaction, system utilization, and achievement of project objectives.</li>
<li>Proactively identify implementation risks, user adoption challenges, and operational issues, coordinating with internal teams to ensure timely resolution.</li>
<li>Monitor key implementation and adoption indicators, preparing periodic status reports, success metrics, and recommendations for continuous improvement.</li>
<li>Work closely with software development, quality assurance, product, and technical support teams to communicate client feedback, clarify requirements, prioritize enhancements, and facilitate issue resolution.</li>
<li>Support troubleshooting activities by investigating reported issues, reproducing software defects, documenting findings, and coordinating with technical teams until resolution.</li>
<li>Promote best practices in digital health, pharmaceutical informatics, and change management to maximize the value delivered to client organizations.</li>
<li>Contribute to the continuous improvement of implementation methodologies, configuration standards, training materials, and client success processes.</li>
<li>Perform other duties as assigned by the supervisor.</li>
</ul>
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<p><strong>MINIMUM REQUIREMENTS</strong></p>
<p> </p>
<ul>
<li>Bachelor’s degree in pharmacy.</li>
<li>Experience or Internship in health informatics, client support, or software implementation.</li>
<li>NGO experience is preferred.</li>
<li>Strong communication and interpersonal skills with a client-oriented mindset.</li>
<li>Basic technical knowledge of software systems and troubleshooting practices.</li>
<li>High attention to detail, organizational skills, and ability to multitask in fast-paced environments.</li>
<li>Willingness to travel up to 40% to low-resource settings</li>
<li>Fluent English language.</li>
</ul>
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<p><strong>Additional Information</strong></p>
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<p><strong>Travel Required:</strong> 40 % of Time</p>
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<p><strong>Scope (Financial / Non-Financial):</strong></p>
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<p><strong>Key Contacts (Internal and External):</strong></p>
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<p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p>
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<p><strong>Ethical Conduct at International Medical Corps</strong></p>
<p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our <em>Code of Conduct and Ethics</em> and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our <em>Code of Conduct and Ethics</em>, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p>
<p>International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p>
<p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the <em>Code of Conduct and Ethics, </em>all staff are required to report suspected or actual misconduct or violations of organizational policies. Our <em>Code of Conduct and Ethics</em> and <em>Whistleblower Policy</em> prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p>
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<p><strong>Equal Opportunities</strong> </p>
<p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
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Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline.</p>
<h4>Requirements</h4>
<h4>Key Responsibilities</h4>
<ul>
<li>Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives.</li>
<li>Produce high-quality BRDs, user stories/PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery.</li>
<li>Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs.</li>
<li>Map as-is/to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance).</li>
<li>Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data.</li>
<li>Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives.</li>
<li>Mentor junior Business Analysts and uphold the team’s BA methodology and standards.</li>
</ul>
<h4>Required Qualifications & Experience</h4>
<ul>
<li>Bachelor’s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred.</li>
<li>6+ years of hands-on Business Analysis experience, with a strong track record in government/public-sector digital services in the UAE/GCC.</li>
<li>Proven greenfield requirements experience — not limited to ERP configuration or pre-sales.</li>
</ul>
<h4>Required Skills</h4>
<ul>
<li>Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria).</li>
<li>Process modelling: BPMN 2.0, swimlanes, as-is/to-be (Visio, Lucidchart, Camunda, or draw.io).</li>
<li>Backlog management and Agile delivery with Azure DevOps (or Jira).</li>
<li>Excellent stakeholder management, facilitation, and bilingual communication (Arabic & English).</li>
<li>Hands-on AI proficiency: prompt engineering and AI-assisted analysis/documentation, with disciplined validation and data-sensitivity judgment.</li>
<li>Familiarity with eServices, digital-government standards, and the UAE government context.</li>
</ul>
<h4>Preferred (nice to have)</h4>
<ul>
<li>Experience with ECM/document management, omni-channel service delivery, and UAE PASS integration.</li>
<li>Wireframing/prototyping (Figma) and basic data/BI awareness (Power BI).</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline.</p>
<h4>Requirements</h4>
<h4>Key Responsibilities</h4>
<ul>
<li>Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives.</li>
<li>Produce high-quality BRDs, user stories/PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery.</li>
<li>Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs.</li>
<li>Map as-is/to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance).</li>
<li>Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data.</li>
<li>Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives.</li>
<li>Mentor junior Business Analysts and uphold the team’s BA methodology and standards.</li>
</ul>
<h4>Required Qualifications & Experience</h4>
<ul>
<li>Bachelor’s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred.</li>
<li>6+ years of hands-on Business Analysis experience, with a strong track record in government/public-sector digital services in the UAE/GCC.</li>
<li>Proven greenfield requirements experience — not limited to ERP configuration or pre-sales.</li>
</ul>
<h4>Required Skills</h4>
<ul>
<li>Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria).</li>
<li>Process modelling: BPMN 2.0, swimlanes, as-is/to-be (Visio, Lucidchart, Camunda, or draw.io).</li>
<li>Backlog management and Agile delivery with Azure DevOps (or Jira).</li>
<li>Excellent stakeholder management, facilitation, and bilingual communication (Arabic & English).</li>
<li>Hands-on AI proficiency: prompt engineering and AI-assisted analysis/documentation, with disciplined validation and data-sensitivity judgment.</li>
<li>Familiarity with eServices, digital-government standards, and the UAE government context.</li>
</ul>
<h4>Preferred (nice to have)</h4>
<ul>
<li>Experience with ECM/document management, omni-channel service delivery, and UAE PASS integration.</li>
<li>Wireframing/prototyping (Figma) and basic data/BI awareness (Power BI).</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p>Join the OrangeHubs Team! Be part of something that’s changing lives.</p>
<p>In just one year, OrangeHubs has grown into a thriving community hub, serving hundreds of beneficiaries through innovative programs that empower adolescents, women, and the wider community. As we continue to expand, we’re looking for passionate, talented people to join our growing team.</p>
<p>We are currently recruiting:</p>
<p><strong>·<u>General & Operations Manager:</u></strong></p>
<p>A dynamic leader to oversee day-to-day operations, strengthen systems, support our team, build partnerships, and help drive the next phase of OrangeHubs’ growth.</p>
<p><u>Qualifications & Skills:</u></p>
<ul>
<li>Excellent interpersonal and communication skills,</li>
<li>Proven team work abilities,</li>
<li>Outstanding organizing skills,</li>
<li>Proficiency in the use of standard software packages (internet, social media, word-processing, spreadsheet and presentations),</li>
<li>Proven relevant experience with the minimal of 2 and 3 years,</li>
<li>Proven academic qualifications.</li>
</ul>
<p>Qualified applicants are invited to submit their CVs, accompanied by a cover letter indicating the position they are applying for (please clearly mention the job title), to <a href="mailto:hc1vacancy@gmail.com">hc1vacancy@gmail.com</a> no later than Sunday, July 23, 2026.</p>
<p><strong><em>Only shortlisted candidates will be contacted.</em></strong></p>
<p> </p>
Health Care Accreditation Council
Jordan - Amman
<p>Join the OrangeHubs Team! Be part of something that’s changing lives.</p>
<p>In just one year, OrangeHubs has grown into a thriving community hub, serving hundreds of beneficiaries through innovative programs that empower adolescents, women, and the wider community. As we continue to expand, we’re looking for passionate, talented people to join our growing team.</p>
<p>We are currently recruiting:</p>
<p><strong>·<u>General & Operations Manager:</u></strong></p>
<p>A dynamic leader to oversee day-to-day operations, strengthen systems, support our team, build partnerships, and help drive the next phase of OrangeHubs’ growth.</p>
<p><u>Qualifications & Skills:</u></p>
<ul>
<li>Excellent interpersonal and communication skills,</li>
<li>Proven team work abilities,</li>
<li>Outstanding organizing skills,</li>
<li>Proficiency in the use of standard software packages (internet, social media, word-processing, spreadsheet and presentations),</li>
<li>Proven relevant experience with the minimal of 2 and 3 years,</li>
<li>Proven academic qualifications.</li>
</ul>
<p>Qualified applicants are invited to submit their CVs, accompanied by a cover letter indicating the position they are applying for (please clearly mention the job title), to <a href="mailto:hc1vacancy@gmail.com">hc1vacancy@gmail.com</a> no later than Sunday, July 12, 2026.</p>
<p><strong><em>Only shortlisted candidates will be contacted.</em></strong></p>
<p> </p>
Jordan - Amman
<p>As a Quality Team Lead at Aspire, you will be responsible for end-to-end QA ownership across digital banking channels. You will lead testing activities across multiple release cycles, ensuring effective test planning, quality assurance, stakeholder communication, and successful delivery of testing activities. The role requires strong leadership, technical expertise in banking system testing, and excellent communication with both technical and business stakeholders.</p><h4><b><br></b></h4><h4><b>What You Will Do</b></h4><ul><li>Define test strategy, scope, and approach for each release cycle.</li><li>Estimate testing effort, timelines, and resource allocation.</li><li>Ensure comprehensive coverage of functional, regression, and integration testing.</li><li>Lead and manage the testing team, including Test Engineers.</li><li>Assign tasks and monitor the daily progress of team members.</li><li>Provide guidance, support, and mentoring to junior testers.</li><li>Coordinate testing activities for each release and drop.</li><li>Ensure readiness of test cases, test data, and environments prior to each testing cycle.</li><li>Manage test cycles, retesting, and regression execution.</li><li>Oversee defect triage and prioritization.</li><li>Ensure proper defect lifecycle management from logging through to closure.</li><li>Monitor defect trends and quality metrics to drive continuous improvement.</li><li>Act as the primary QA point of contact for Product Owners, Development teams, and Integration teams.</li><li>Provide daily and weekly status reports to project stakeholders.</li><li>Proactively highlight risks, issues, and mitigation plans.</li><li>Attend daily standups and provide real-time status updates.</li><li>Ensure thorough validation of integrations with Core Banking systems such as Equation, Cards systems such as HPS PowerCARD, and external systems including SWIFT, Loyalty, Brokerage, and other integrations.</li><li>Define and enforce QA best practices and standards.</li><li>Improve test coverage and testing efficiency across digital banking channels.</li><li>Introduce automation and optimization strategies where applicable.</li></ul><h4><b><br></b></h4><h4><b>What You Will Need</b></h4><ul><li>Strong experience in banking application testing.</li><li>Proven experience leading and managing QA teams.</li><li>Strong understanding of functional, regression, and integration testing.</li><li>Strong experience with test planning, test strategy, and release management.</li><li>Strong knowledge of Jira and test management tools.</li><li>Excellent communication and stakeholder management skills.</li><li>Experience with digital banking platforms across Web, iOS, and Android.</li><li>Experience working in Agile delivery environments.</li><li>Experience testing customer access and security features, including authentication, device binding, and MFA.</li><li>Experience testing dashboards, account management, and transaction history.</li><li>Experience testing payments and transfers, including local, international, instant, and scheduled transactions.</li><li>Experience testing card management features, including card issuance, controls, tokenization, and digital wallets.</li><li>Experience testing loyalty, rewards, and campaign management features.</li><li>Experience testing beneficiary management and notifications.</li><li>Experience testing profile and settings features, including language switching and RTL/LTR support.</li><li>Awareness or knowledge of IT security best practices as defined by ISO/SOC or similar standards.</li></ul><h4><br></h4><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong experience in banking application testing.</li><li>Proven experience leading and managing QA teams.</li><li>Strong understanding of functional, regression, and integration testing.</li><li>Strong experience with test planning, test strategy, and release management.</li><li>Strong knowledge of Jira and test management tools.</li><li>Excellent communication and stakeholder management skills.</li><li>Experience with digital banking platforms across Web, iOS, and Android.</li><li>Experience working in Agile delivery environments.</li><li>Experience testing customer access and security features, including authentication, device binding, and MFA.</li><li>Experience testing dashboards, account management, and transaction history.</li><li>Experience testing payments and transfers, including local, international, instant, and scheduled transactions.</li><li>Experience testing card management features, including card issuance, controls, tokenization, and digital wallets.</li><li>Experience testing loyalty, rewards, and campaign management features.</li><li>Experience testing beneficiary management and notifications.</li><li>Experience testing profile and settings features, including language switching and RTL/LTR support.</li><li>Awareness or knowledge of IT security best practices as defined by ISO/SOC or similar standards.</li></ul>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Mindrift is looking for skilled frontend developers (HTML/CSS/JavaScript, React/Next.js) to join the Tendem project and build high-quality landing pages and multi-page websites within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide frontend craftsmanship, design sensibility, and quality control to ensure pixel-perfect, conversion-ready websites that match real client briefs. This part-time remote opportunity is ideal for professionals with hands-on experience in landing page production, multi-page website development, and modern frontend frameworks.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a frontend developer, you'll design, build, and refine landing pages, waitlist pages, promo pages, and small multi-page sites (portfolios, restaurant sites, small business sites, simple online stores), turning client briefs into responsive, performant, polished web experiences.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build landing pages, waitlist pages, and promo pages with clear hero sections, CTAs, and conversion-focused layouts.</li>
<li>Build small multi-page websites (Home, About, Services, Contact, etc.) that follow client requirements and basic information architecture.</li>
<li>Implement responsive, mobile-first layouts that work cleanly across devices and browsers.</li>
<li>Integrate forms, email capture, basic analytics, and simple CMS or headless content sources.</li>
<li>Apply on-page SEO basics (semantic HTML, meta tags, performance, accessibility) so pages are ready to rank and run ads against.</li>
<li>Evaluate AI-generated frontend output and refine markup, styling, structure, and copy placement to production quality.</li>
<li>Troubleshoot layout, performance, and cross-browser issues independently.</li>
</ul>
<h4>Requirements and benefits</h4>
<ul>
<li>At least 3 years of relevant experience in frontend development, landing page production, or website development (required)</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, design, or related fields is a plus</li>
<li>Candidates should have a strong foundation in modern frontend development, responsive web design, and building high-quality landing pages and small websites. We are looking for specialists who can create polished, conversion-focused user experiences, work confidently with modern frontend frameworks, and refine AI-assisted output into production-ready interfaces. A strong visual eye, attention to detail, and the ability to work independently are essential</li>
<li>Strong command of HTML, CSS, and JavaScript, including responsive design, Flexbox, and Grid</li>
<li>Hands-on experience with at least one modern frontend framework (React, Next.js, Vue, Astro, or similar)</li>
<li>Experience with utility-first CSS (Tailwind) or modern component libraries</li>
<li>Ability to translate Figma designs or written briefs into clean, maintainable code</li>
<li>Familiarity with form handling, email capture services, and basic analytics setup (GA4, Plausible, or similar)</li>
<li>Working knowledge of on-page SEO, accessibility (WCAG basics), and Core Web Vitals</li>
<li>Comfortable working with simple CMSs or headless content (Webflow, Framer, Sanity, Contentful, or similar) is a plus</li>
<li>Strong attention to detail and visual taste — pages should look intentional, not generic</li>
<li>Self-directed work ethic with the ability to deliver complete pages with minimal supervision</li>
<li>Portfolio of shipped landing pages and/or small websites (required)</li>
<li>English proficiency: Upper-intermediate (B2) or above (required)</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
Jordan - Amman
<p>POSITION SUMMARY Assist in the management of rooms inventory to maximize cluster rooms revenue as well as maintain accurate reservation system information. Assist in the preparation of the agenda and other supporting documents for sales strategy meetings. Assist in managing room authorizations, rates, and restrictions, including communicating with rate restrictions and strategy to properties. Assist with account diagnostics and monitoring transient and group inventory to ensure straight-line availability. Assist in the implementation of hotel sales strategies in the reservation and inventory systems. Escalate technical questions relating to the reservations and property management systems to the correct support desk in a timely manner. Monitor the compliance with and participation in Company promotions and eCommerce channels. Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High School diploma or G.E.D. equivalent. Related Work Experience: At least 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
Jordan - Amman
<p>Responsible for leading and coordinating digital banking projects and Agile delivery activities within the banking and financial services industry. Collaborate closely with cross-functional teams including business, IT, operations, compliance, and external vendors to ensure successful delivery of digital initiatives aligned with business objectives and customer expectations. Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives while supporting teams in adopting Agile best practices and continuous improvement culture. Work closely with product owners and stakeholders to prioritize requirements, manage project backlogs, and ensure clear communication across teams. Monitor project timelines, deliverables, risks, dependencies, and escalations while providing regular management reporting and status updates. Support issue resolution, testing coordination, and delivery governance to ensure smooth project execution in fast-paced banking environments. Drive digital transformation and innovation initiatives across mobile banking, onboarding, payments, customer experience, and digital channels while ensuring compliance with banking standards and operational excellence. Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure effective team collaboration and performance. Coach and guide teams in Agile principles, best practices, and Scrum frameworks to foster a culture of self-organization and accountability. Work closely with product owners to define and prioritize the product backlog, ensuring clarity and shared understanding among team members. Help resolve impediments and challenges faced by the team to ensure smooth progress toward project goals. Collaborate with stakeholders and management to foster open communication regarding project status, risks, and opportunities for improvement. Promote continuous improvement by encouraging reflection and adaptation within teams and by implementing best practices in Agile methodologies. Monitor team performance and progress, providing metrics and reports to stakeholders to assess team health and effectiveness. Support and mentor team members, encouraging skill development and fostering a positive work environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in computer science, business administration, or a related field. 5+ years of experience as a Scrum Master or in a similar role, preferably within the banking or financial services industry. Deep understanding of Agile methodologies, particularly Scrum, and experience in Agile project management. Skilled in stakeholder management, Agile delivery, project coordination, team collaboration, risk management, vendor coordination, and continuous process improvement with strong focus on customer-centric digital solutions and service excellence Strong understanding of the payments & banking services. Certification as a Scrum Master (CSM, PSM, or any equivalent Project management certification) is highly desirable. Proven experience leading teams in delivering successful projects in a fast-paced environment. Excellent communication, facilitation, and interpersonal skills. Strong analytical and problem-solving abilities. Ability to influence and drive change within teams and organizations. Commitment to fostering a culture of continuous improvement and innovation.</p>
Jordan - Amman
<p>Join a Montreal headquartered company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative Feedback Analytics solutions because we believe that each experience matters. About the Role We re looking for a motivated Junior Account Manager to help us retain and grow existing SaaS accounts in the higher education sector. You ll manage the full sales cycle, deepen client relationships, and collaborate with colleagues across marketing, sales engineering, and other teams to deliver an exceptional customer experience. If you have a proven track record in account management and SaaS sales and you thrive on exceeding targets we d love to hear from you. What you will do: Plan & Strategize: Develop and execute territory and account plans for clients. Prospect & Build Relationships: Drive outbound activity through cold calls, networking, and responding to inbound leads. Build meaningful connections with C-level executives and key decision-makers. Present & Close Deals: Conduct impactful virtual and live product demonstrations, negotiate multi-year agreements, and close both quick wins and longer, complex sales cycles. Collaborate Across Teams: Partner with marketing and pre-sales teams to assess client needs and tailor solutions. Hit Targets: Consistently exceed activity, pipeline, and revenue goals by employing a solution-oriented sales approach. Stay Informed: Continuously develop product knowledge and stay up to date on industry trends, client needs, and competitive insights. Engage in Events: Represent Explorance at marketing events, webinars, and trade shows to build awareness and generate leads. What you need to succeed in that role: Proven Experience: 1+ years of SaaS sales experience with a successful track record in managing accounts, up/cross selling clients, and achieving/exceeding sales quotas. Strategic Mindset: Demonstrated ability to create and execute measurable territory sales plans. Hunter Mentality: Proactive, self-motivated, and driven to achieve results in a fast-paced environment. Communication Skills: Exceptional verbal and written communication skills, with the ability to present technical concepts clearly. Relationship-Building: Strong account management skills and experience developing executive-level relationships. Adaptability: Confidence to make sound decisions and thrive in dynamic environments. Education: BA/BSc degree or equivalent. Languages: Fluency in Arabic and English is essential. Travel Readiness: Willingness to travel extensively across the region. Nice to have: Experience working with feedback and measurement solutions in the Higher Education sector Experience working in a dynamic and challenging, growing start-up environment Solid understanding of web, enterprise and SaaS technologies Additional languages Other Requirements Only apply if you are a Amman (or surroundings) resident that is interested in being part of a vibrant and highly engaged at-the-office culture. At Explorance, we take inclusion to heart and live it each day. We put the human first in everything we do and take pride in our authenticity and culture of inclusion. We therefore encourage persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply. We make employment-related decisions without regard to any of these characteristics. And to ensure a safe workspace for all our employees, all employment is contingent upon receipt of a satisfactory background and reference check. About Explorance Explorance empowers organizations with next-generation feedback analytics to accelerate the insight-to-action cycle, encouraging the philosophy of Feedback for the brave to driven purpose, impact, and growth. Bringing 20 years of expertise, Explorance, a member of the World Economic Forum and a trusted partner for 35% of Fortune 100 companies and 25% of the world s top higher education institutions, has influenced over 25 million individuals with award-winning solutions like Blue, Metrics That Matter, and MLY. Consistently among the top employers by the Great Places to Work Institute , Explorance, a Brandon Hall AI award winner, is also a two-time Global Leader in the 360-degree feedback market by Fortune Business Insights. Visit explorance.com or connect on LinkedIn , Facebook , and X .</p><p><strong>Desired Candidate Profile</strong></p><p>Proven Experience: 1+ years of SaaS sales experience with a successful track record in managing accounts, up/cross selling clients, and achieving/exceeding sales quotas. Strategic Mindset: Demonstrated ability to create and execute measurable territory sales plans. Hunter Mentality: Proactive, self-motivated, and driven to achieve results in a fast-paced environment. Communication Skills: Exceptional verbal and written communication skills, with the ability to present technical concepts clearly. Relationship-Building: Strong account management skills and experience developing executive-level relationships. Adaptability: Confidence to make sound decisions and thrive in dynamic environments. Education: BA/BSc degree or equivalent. Languages: Fluency in Arabic and English is essential. Travel Readiness: Willingness to travel extensively across the region. Nice to have: Experience working with feedback and measurement solutions in the Higher Education sector Experience working in a dynamic and challenging, growing start-up environment Solid understanding of web, enterprise and SaaS technologies Additional languages</p>
Jordan - Amman
<p>To lead the Wealth Management function by overseeing investment portfolios, developing investment and bancassurance products, enhancing the service model for affluent clients, driving client acquisition and asset growth (AUM), delivering financial advisory services, ensuring regulatory compliance, developing the team, and monitoring KPIs to improve profitability, operational excellence, and the Bank's competitive position.</p><p>Responsibilities</p><ul><li>Oversee departmental operations and staff, ensuring efficient performance, goal achievement, and business continuity.</li><li>Develop Wealth Management policies, strategies, and plans to achieve business growth, profitability, and market share.</li><li>Design and enhance the Wealth Management service model, operating framework, digital capabilities, and team development.</li><li>Develop and implement marketing strategies and campaigns for Wealth Management and bancassurance products.</li><li>Manage Bancassurance operations and develop insurance solutions that enhance client value and Bank revenue.</li><li>Oversee investment portfolio management and asset allocation, ensuring solutions align with clients' objectives and risk profiles.</li><li>Lead client acquisition initiatives by targeting affluent clients, converting existing customers, and supporting portfolio growth.</li><li>Oversee comprehensive financial advisory services and integrated banking solutions for Wealth Management clients.</li><li>Develop new revenue streams, monitor AUM, fee income, KPIs, and market trends to maximize profitability.</li><li>Lead team training and promote integrated banking, investment, and insurance solutions to drive cross-selling.</li><li>Oversee Wealth Management client relationships, ensuring efficient service delivery and strong client retention.</li><li>Drive growth in Assets Under Management (AUM), expand the client base, monitor KPIs, and report performance.</li><li>Ensure compliance with Central Bank regulations and obtain required approvals for investment and insurance products.</li><li>Support the development of Service Level Agreements (SLAs) to ensure efficient service delivery.</li><li>Ensure daily operations comply with approved policies, procedures, and delegated authorities.</li><li>Review operational and audit reports, strengthen internal controls, and ensure timely resolution of audit findings.</li><li>Participate in Business Continuity Plan (BCP) and emergency response activities to ensure operational resilience.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Banking, Finance, or a related discipline. Minimum of 10 years of banking experience, including at least 5 years in Wealth Management , encompassing Bancassurance. Experience in investment products, market analysis, portfolio management, risk and return assessment, and asset allocation. Experience in Bancassurance is preferred. Strong knowledge of the banking market and its various sectors. Good understanding of internal and external banking policies and procedures. Proficiency in computer applications and banking systems. Knowledge of the regulations and laws issued by the Central Bank of Jordan and other regulatory authorities. Comprehensive knowledge of the Banking industry's products and services.</p>
Jordan Kuwait Bank
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>We're Hiring: Customer Services Representative</strong></p><br>
<p>Jordan Kuwait Bank is seeking a dedicated <strong>Customer Services Representative</strong> to join our team and deliver exceptional service to our valued customers.</p><br>
<p>As a Customer Services Representative, you will be the frontline ambassador of our bank, responsible for supporting and attracting customers by providing helpful information, handling transactions, answering inquiries, and resolving concerns. Your role is pivotal in ensuring customer satisfaction with our products, services, and features by delivering accurate, efficient, and high-quality service that meets and exceeds expectations.</p><br>
<p><strong>"The goal as a company is to have customer service that is not just the best but legendary."</strong></p><br>
<p><strong><br>Main Responsibilities:</strong></p><br>
<ul>
<li>Efficiently execute cash handling and banking transactions</li>
<li>Identify customer needs and recommend appropriate bank products or services</li>
<li>Handle customer requests and inquiries related to accounts, products, and services professionally, ensuring satisfaction across all customer segments</li>
<li>Promote and sell bank products and services through direct and cross-selling to achieve branch goals and increase customer base and revenue</li>
<li>Support customer onboarding and enhance the customer experience by engaging customers with our digital banking solutions</li>
<li>Process Trade Finance requests (LCs, LGs, BCs, etc.) professionally and efficiently</li>
<li>Carry out any additional tasks as requested by the Line Manager</li>
</ul>
<p><strong>Requirements:</strong></p><br>
<ul>
<li>Minimum bachelor’s degree in accounting, Finance, or any relevant field</li>
<li>2-3 years of experience in customer service or banking</li>
<li>Excellent command of both Arabic and English languages</li>
</ul> <p><strong>Competencies & Skills:</strong></p><br>
<ul>
<li>Strong communication, negotiation, and interpersonal skills</li>
<li>Ability to identify counterfeit currency and manage cash effectively</li>
<li>Comprehensive knowledge of banking products, services, rules, and regulations</li>
<li>Proven selling and cross-selling abilities</li>
<li>Team player with a collaborative mindset</li>
<li>Proficient in Microsoft Office applications</li>
</ul>
<p><strong>Join the Jordan Kuwait Bank Family</strong></p><br>
<p>We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.</p><br>
</div>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. The team works with organizations to solve complex business challenges through thoughtful technology delivery, practical expertise, and a strong focus on quality.</p>
<p>As a senior React developer, you will play a key role in shaping modern frontend experiences that support impactful digital products. This role offers the opportunity to contribute to sophisticated user interfaces, influence frontend standards, and collaborate closely with cross-functional teams to deliver reliable, polished solutions.</p>
<h4>Responsibilities</h4>
<ul>
<li>Build and maintain scalable React applications with reusable component architecture.</li>
<li>Integrate REST APIs and manage application state effectively in complex interfaces.</li>
<li>Review code, mentor developers, and promote frontend best practices within the team.</li>
<li>Optimize frontend performance, accessibility, and cross-browser compatibility across web applications.</li>
<li>Collaborate with designers and backend engineers to deliver polished user experiences.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>5+ years of experience building production React applications with modern JavaScript and TypeScript.</li>
<li>Strong experience with state management, REST API integration, and designing reusable component architectures for frontend applications.</li>
<li>Proficiency with Git and experience using React Testing Library.</li>
<li>Experience working in Agile development workflows.</li>
<li>Proven ability to optimize frontend performance while implementing accessible interfaces and ensuring cross-browser compatibility.</li>
<li>Experience mentoring developers, reviewing code, and driving frontend best practices.</li>
<li>Eligible to work in Jordan.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance</p></p><p></p>
Jordan - Amman
<p>Senior Business Analyst joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline. Key Responsibilities Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives. Produce high-quality BRDs, user stories / PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery. Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs. Map as-is / to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance). Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data. Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives. Mentor junior Business Analysts and uphold the team s BA methodology and standards.</p><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications & Experience</h2><p>Bachelor s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred. 6+ years of hands-on Business Analysis experience, with a strong track record in government / public-sector digital services in the UAE / GCC. Proven greenfield requirements experience not limited to ERP configuration or pre-sales.</p><h2>Required Skills</h2><p>Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria). Process modelling: BPMN 2.0, swimlanes, as-is / to-be (Visio, Lucidchart, Camunda, or draw.io). Backlog management and Agile delivery with Azure DevOps (or Jira). Excellent stakeholder management, facilitation, and bilingual communication (Arabic & English). Hands-on AI proficiency: prompt engineering and AI-assisted analysis / documentation, with disciplined validation and data-sensitivity judgment. Familiarity with eServices, digital-government standards, and the UAE government context.</p><h2>Preferred (nice to have)</h2><p>Experience with ECM / document management, omni-channel service delivery, and UAE PASS integration. Wireframing / prototyping (Figma) and basic data / BI awareness (Power BI).</p>
Confidential
Jordan - Amman
<p><h4>About the company</h4>
<p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. We work with organizations to improve how people, processes, and technology come together, with a focus on creating practical solutions that support day-to-day business performance and long-term transformation.</p>
<h4>Role overview</h4>
<p>As a UI/UX expert, you will help shape intuitive digital experiences across internal portals and mobile applications. This role is central to improving how users interact with business systems, translating user needs and organizational goals into thoughtful, effective design solutions while working closely with technical and business stakeholders.</p>
<h4>Responsibilities</h4>
<li>Design and optimize user interfaces for internal portals and mobile applications to enhance user experience.</li>
<li>Conduct user research and usability testing to inform design decisions.</li>
<li>Collaborate with IT, HR, and business units to align design work with organizational goals.</li>
<li>Create wireframes, prototypes, and high-fidelity mockups.</li>
<li>Ensure consistency in branding, accessibility, and usability across platforms.</li>
<li>Analyze user interaction data to identify improvement opportunities.</li>
<li>Stay current with UI/UX trends, tools, and best practices.</li>
<li>Provide guidance and support during the implementation phase.</li>
<h4>Requirements</h4>
<li>Bachelor’s degree in Graphic Design, Human-Computer Interaction, Computer Science, or a related field.</li>
<li>Minimum 6 years of UI/UX design experience for both web and mobile applications.</li>
<li>Proficiency with Figma, Adobe XD, and Sketch.</li>
<li>Knowledge of accessibility and usability standards.</li>
<li>Eligible to work in Jordan.</li>
<li>Experience in internal enterprise systems is a plus.</li>
<li>A UI/UX certification is a plus.</li></p><p></p>
Optimiza
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries.<br> We work with organizations to improve how people, processes, and technology come together, with a focus on creating practical solutions that support day-to-day business performance and long-term transformation.<br> As a UI/UX Expert, you will help shape intuitive digital experiences across internal portals and mobile applications.<br> This role is central to improving how users interact with business systems, translating user needs and organizational goals into thoughtful, effective design solutions while working closely with technical and business stakeholders.<br> Responsibilities Design and optimize user interfaces for internal portals and mobile applications to enhance user experience.<br> Conduct user research and usability testing to inform design decisions.<br> Collaborate with IT, HR, and business units to align design work with organizational goals.<br> Create wireframes, prototypes, and high-fidelity mockups.<br> Ensure consistency in branding, accessibility, and usability across platforms.<br> Analyze user interaction data to identify improvement opportunities.<br> Stay current with UI/UX trends, tools, and best practices.<br> Provide guidance and support during the implementation phase.<br> Bachelor’s degree in Graphic Design, Human-Computer Interaction, Computer Science, or a related field.<br> Minimum 6 years of UI/UX design experience for both web and mobile applications.<br> Proficiency with Figma, Adobe XD, and Sketch.<br> Knowledge of accessibility and usability standards.<br> Eligible to work in Jordan.<br> Experience in internal enterprise systems is a plus.<br> A UI/UX certification is a plus.<br></span> </div>