Electromechanical Engineer Jobs
808 Jobs Found
Jordan - Amman
<p>Role Summary: The NOC Tier 3 is the Senior Subject Matter Expert (SME) responsible for the design, architecture, and deployment of complex, large-scale network solutions. This role provides the highest level of technical expertise, sets standards, performs advanced capacity planning, and is the final technical escalation point, driving innovation and defining the future state of Acuative's global infrastructure. Core Responsibilities: Network Architecture & Design: Lead the high-level and low-level design of enterprise network solutions, including core routing, spine-and-leaf fabrics, and multi-vendor security architectures. Strategic Planning: Conduct capacity planning, performance modeling, and define technology roadmaps to ensure the network can support future business growth and demands. Advanced Security & Compliance: Serve as the SME for advanced security systems (e.g., SD-WAN, zero trust models, NAC), ensuring compliance with security standards and regulations. Complex Systems Integration: Lead the technical integration of new or merged systems, vendors, and cloud network connectivity (AWS/Azure) into the existing global infrastructure. Mentorship & Standard Setting: Establish best practices and standards for Tier 1 and Tier 2 engineers, conduct knowledge transfer sessions, and ensure consistent application of security and operational policies. Essential Skills and Knowledge: Expert Networking & Security: Mastery of complex enterprise environments, including MPLS, SD-WAN technologies, advanced BGP design, and expert-level security implementation and auditing. Cloud Networking: Deep understanding and hands-on experience with networking in public cloud environments. Automation & Orchestration: Proven ability to leverage automation tools and scripting to deploy, manage, and scale network infrastructure. Vendor Management: Experience evaluating new network technologies and managing vendor relationships for technical feasibility and integration.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum of 6+ years of expert-level experience in network engineering, architecture, or a similar senior technical consultant role. Bachelor's degree in computer science, IT, Network Engineering, or a related field required (or equivalent work experience). Certifications (Required): Must possess a current, expert-level certification such as Cisco Certified Network Professional (CCNP), Fortinet Certified Engineer (NSE 7), or Juniper Networks Certified Professional (JNCIP). Certifications (Desired): Cisco Certified Internetwork Expert (CCIE), AWS Certified Advanced Networking, or other equivalent expert vendor certification.</p>
Jordan
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<span> </span><p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p><br> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p><br> <p>What will your story be? Apply now! </p><br>
<p><strong>Learn more: jti.com</strong></p><br> <p><span> <span><strong>Join JTI Manufacturing Jordan as an Intern!</strong></span></span></p><br>
<p><span><span><strong>Location: Air Cargo Street - Al Qastal</strong></span></span></p><br>
<p><span><span><strong>Duration: 6 months (Paid Internship)</strong></span></span></p><br>
<p><span><span>Are you a fresh graduate eager to embark on a journey that combines learning with hands-on exposure in a multinational manufacturing environment? JTI Manufacturing Jordan offers a unique opportunity to develop foundational skills, gain practical insights, and be part of one of the leading manufacturers in the country. This internship is designed to empower fresh graduates by immersing them in real-world scenarios and sophisticated international systems.<strong>Position Purpose:</strong></span></span></p><br>
<p><span><span>At JTI, we are committed to shaping tomorrow’s leaders by providing you with the knowledge and skills essential for success. In this internship, you will explore manufacturing operations, learn from experts, and contribute to impactful projects in Quality, Production, Environmental Health & Safety, and Integrated Work Systems.</span></span></p><br>
<p><span><span><strong>Key Learning Opportunities:</strong></span></span></p><br>
<p><span><span>Understanding Manufacturing Processes and Standards:</span></span></p><br>
<p><span><span>Gain insights into the end-to-end manufacturing process, from raw material handling to the creation of the final product.</span></span></p><br>
<p><span><span>Learn about global manufacturing Quality standards and actively participate in Quality Assurance and Quality Control activities.</span></span></p><br>
<p><span><span>Explore Environmental Health and Safety (EHS) practices and understand factory safety protocols, risk management, and emergency procedures.</span></span></p><br>
<p><span><span>Shadowing & Observational Learning:</span></span></p><br>
<p><span><span>Work closely with experienced team members, observing operational and technical tasks as well as troubleshooting techniques.</span></span></p><br>
<p><span><span>Skill Development in Reporting & Compliance:</span></span></p><br>
<p><span><span>Assist in preparing reports, dashboards, and maintaining records to ensure robust quality and operational standards.</span></span></p><br>
<p><span><span>Conduct compliance reviews and document corrective actions for non-compliance issues, learning the importance of adherence to safety and quality regulations.</span></span></p><br>
<p><span><span>Active Participation in Process Improvement Initiatives:</span></span></p><br>
<p><span><span>Gain exposure to process improvement projects such as Yield Projects, Quality-related projects, and 5S3R initiatives aimed at operational excellence.</span></span></p><br>
<p><span><span>Participate in discussions on operational efficiency, loss reduction, and continuous improvement strategies, contributing your insights to ongoing initiatives.</span></span></p><br>
<p><span><span>Integrated Work System (IWS) Learning:</span></span></p><br>
<p><span><span>Be part of daily Integrated Work System (IWS) Cycle meetings to understand performance metrics, loss analysis, and the formulation of action plans.</span></span></p><br>
<p><span><span>Discovering Digital Tools & SAP Systems:</span></span></p><br>
<p><span><span>Learn about SAP systems and how they integrate into manufacturing operations to enhance efficiency and tracking processes.</span></span></p><br>
<p><span><span><strong>Required Skills:</strong></span></span></p><br>
<p><span><span>Academic background in Engineering (Electrical, Mechanical, or similar).Proficiency in Microsoft Office tools.Strong communication and problem-solving skills.Fluency in English.Take the first step in your professional journey today by joining JTI Manufacturing Jordan. Apply now for a chance to learn, grow, and excel in a company that values innovation and excellence.</span> </span></p><br>
<p>Are you ready to join us? Build your success story at JTI. Apply now!</p><br>
<p>Next Steps:</p><br> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.</p><br> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p><br> </div>
Jordan
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong>Maintenance Agent-Technician</strong><br>You perform highly diversified duties to install, troubleshoot, repair and maintain the property’s facilities and equipment to ensure a safe and functional environment for the guests.<br><strong>Key Responsibilities:</strong><br>Ensure smooth functioning and maintenance of all hotel engineering systems and equipment.<br>Carry out preventive and breakdown maintenance for electrical, plumbing, HVAC, kitchen, and mechanical equipment as assigned.<br>Monitor and maintain hotel utilities including DG sets, pumps, air-conditioning systems, lighting, and water supply systems.<br>Respond promptly to maintenance requests and guest complaints related to engineering services.<br>Ensure all work is completed in accordance with hotel standards and safety procedures.<br>Maintain proper records of maintenance activities, equipment logs, and daily checklists.<br>Coordinate with external vendors and contractors whenever required.<br>Ensure energy conservation practices are followed within the department.<br>Maintain cleanliness and organization of the engineering workshop and work areas.<br>Assist in installation and repair works across the hotel premises.<br>Support departmental objectives to achieve operational efficiency and guest satisfaction.<br><strong>General Responsibilities:</strong><br>Be fully conversant with hotel fire & life safety/emergency procedures.<br>Comply with hotel and department policies and procedures at all times.<br>Attend all briefings, meetings, and trainings as assigned by management.<br>Report for duty on time wearing clean and complete uniform at all times.<br>Maintain a high standard of personal appearance and hygiene at all times.<br>Perform any other reasonable duties assigned by the Management of the Hotel.<br><strong>What is in it for you:</strong><br>Employee benefit offering discounted rates in Accor worldwide<br>Learning programs through our Academies<br>Opportunity to develop your talent and grow within your property and across the world!<br>Ability to make a difference through our Corporate Social Responsibility activities<br><strong>What you will be doing:</strong><br>Inspect and perform preventative maintenance on property’s facilities and equipment<br>Inspect all areas of the property for safety issues and take immediate corrective action<br>Assist guests regarding property facilities in an informative and helpful way</p><br><br>Qualifications<br><br><p><strong>Your experience and skills include:</strong><br>Relevant education <br>Relevant building maintenance experience is an asset<br>Strong interpersonal and problem-solving abilities<br>Highly responsible & reliable</p><br><br>Additional Information<br><br><p>Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ </p><br><p>Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.</p><br><p>When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.</p><br> </div>
UrbaCon Contracting & Trading Company
Jordan
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The HSE Engineer supports the Company HSE Manager/Project HSE Manager to implement the HSE
management system. The role assists in planning, implementation, evaluation and analyzing HSE activities at site to
ensure HSE target and objectives are measured and achieved.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Assist in the implementation of and compliance to the Project Health and Safety Management Plan (PHSP)</p><br>
<p>and Project HSE Management Programme.</p><br>
<p>Arrange, conduct and participates in training sessions, HSE Committee and Coordination Meetings.</p><br>
<p>Advise supervisory Staff with regards to accident prevention and improvement related to work methods.</p><br>
<p>Assist in leading and supervising HSE officers onsite.</p><br>
<p>Monitor the execution of HSE activities on a project to ensure HSE requirements are met as per the project</p><br>
<p>HSE plan and HSEMS requirement.</p><br>
<p>Ensure that existing hazards, unsafe work conditions and /or practices are identified on a daily basis and</p><br>
<p>observation reports are raised and corrective measures are recorded.</p><br>
<p>Ensure to address and report violation on daily basis and make necessary recommendations.</p><br>
<p>Monitor timely reporting of project HSE performance Ensure achievement of HSE goals on project.</p><br>
<p>Ensure that existing hazards, unsafe work conditions and /or practices are identified on a daily basis and</p><br>
<p>observation reports are raised and corrective measures are recorded.</p><br>
<p>Ensure to address and report violation on daily basis and make necessary recommendations.</p><br>
<p>Monitor timely reporting of project HSE performance Ensure achievement of HSE goals on project.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Knowledge of all relevant safety regulations, procedures and instructions. Knowledge in Qatar and International</p><br>
<p>Safety Standards. Knowledge in integrated Management System. Strong knowledge of environmental</p><br>
<p>regulations, including air, wastewater, and hazardous waste. Knowledge of Chemical Material Management,</p><br>
<p>including management of MSDS.Knowledge of pollution prevention and waste minimization initiatives.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>Safety Procedures and Compliance L2<br>Safety Management L2<br>Incident Investigations L2<br>Safety Program Development L2<br>Agility<br>Accident Reduction Programs L2<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Engineering or Level 6 Diploma in OHS<br>Diploma in NEBOSH or any Related Technical Certificates<br><br><br><br>
</div>
Jordan - Amman
<p>We are looking for a Data Scientist & Data QA Engineer to join our team to ensure the quality, reliability, and performance of our data, AI, and machine learning solutions. This role is ideal for someone who enjoys working with data, solving complex problems, automating quality checks, and improving the reliability of AI-driven products.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Data & QA:</strong> Design and execute data quality checks; validate data for accuracy, completeness, and consistency; perform source-to-target validation and reconciliation; use SQL and Python to investigate anomalies; develop automated testing frameworks; and support regression testing for production data and ML solutions.</li><li><strong>AI & Machine Learning:</strong> Evaluate AI/ML models against business requirements; analyze outputs for inconsistencies; and support testing for model performance, data drift, bias, and reliability alongside Data Scientists and ML Engineers.</li><li><strong>Generative AI, LLM & RAG Validation:</strong> Support the quality of GenAI, LLM, and RAG applications; test responses for accuracy and factuality; identify hallucinations and bias; perform prompt and scenario-based testing; and develop test data for continuous quality monitoring.</li><li><strong>Collaboration:</strong> Partner with Data Scientists, Data, ML, and Software Engineers, and Product teams to define quality standards, test strategies, and acceptance criteria while performing root-cause analysis on defects.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Data Science, Engineering, or a related field.</li><li>Experience in one or more of the following: Data QA, Data Science, Data Engineering, Machine Learning, or AI/ML Testing.</li><li>Strong Python and SQL programming skills.</li><li>Experience with automated testing, preferably PyTest or similar frameworks.</li><li>Solid understanding of data quality concepts and machine learning fundamentals.</li><li>Strong knowledge of prompt engineering and experience designing and evaluating prompts for AI/LLM applications.</li><li>Working knowledge of MCP (Model Context Protocol) servers and how they integrate with AI/LLM applications.</li><li>Experience working with skills files / AI agent configuration and instruction files and understanding how they are used to guide AI workflows.</li><li>Hands-on experience with Claude Code or similar AI-assisted development tools.</li><li>Strong analytical, problem-solving, and communication skills.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Hands-on experience with Generative AI, LLM applications, RAG architecture, and AI evaluation frameworks such as Ragas, TruLens, or DeepEval .</li><li>Familiarity with LLM platforms such as OpenAI, Anthropic, and Llama , as well as concepts such as data/model drift and bias monitoring.</li><li>Experience with cloud platforms such as AWS, Azure, or GCP and CI/CD processes.</li></ul>
Jordan - Amman
<p><br></p>
<p> </p>
<p> <strong>About the Role</strong> </p>
<p>We are looking for a Data Scientist & Data QA Engineer to join our team to ensure the quality, reliability, and performance of our data, AI, and machine learning solutions. This role is ideal for someone who enjoys working with data, solving complex problems, automating quality checks, and improving the reliability of AI-driven products.</p>
<p> </p>
<p> <strong>Responsibilities:</strong> </p>
<ul>
<li>Data & QA: Design and execute data quality checks; validate data for accuracy, completeness, and consistency; perform source-to-target validation and reconciliation; use SQL and Python to investigate anomalies; develop automated testing frameworks; and support regression testing for production data and ML solutions.</li>
<li>AI & Machine Learning: Evaluate AI/ML models against business requirements; analyze outputs for inconsistencies; and support testing for model performance, data drift, bias, and reliability alongside Data Scientists and ML Engineers.</li>
<li>Generative AI, LLM & RAG Validation: Support the quality of GenAI, LLM, and RAG applications; test responses for accuracy and factuality; identify hallucinations and bias; perform prompt and scenario-based testing; and develop test data for continuous quality monitoring.</li>
<li>Collaboration: Partner with Data Scientists, Data, ML, and Software Engineers, and Product teams to define quality standards, test strategies, and acceptance criteria while performing root-cause analysis on defects.</li>
</ul>
<p> </p>
<p> <strong>Profile Requirements:</strong> </p>
<ul>
<li>Bachelor's degree in Computer Science, Data Science, Engineering, or a related field.</li>
<li>Experience in one or more of the following: Data QA, Data Science, Data Engineering, Machine Learning, or AI/ML Testing.</li>
<li>Strong Python and SQL programming skills.</li>
<li>Experience with automated testing, preferably PyTest or similar frameworks.</li>
<li>Solid understanding of data quality concepts and machine learning fundamentals.</li>
<li>Strong knowledge of prompt engineering and experience designing and evaluating prompts for AI/LLM applications.</li>
<li>Working knowledge of MCP (Model Context Protocol) servers and how they integrate with AI/LLM applications.</li>
<li>Experience working with skills files / AI agent configuration and instruction files and understanding how they are used to guide AI workflows.</li>
<li>Hands-on experience with Claude Code or similar AI-assisted development tools.</li>
<li>Strong analytical, problem-solving, and communication skills.</li>
<li>Preferred Qualifications</li>
<li>Hands-on experience with Generative AI, LLM applications, RAG architecture, and AI evaluation frameworks such as <strong>Ragas, TruLens, or DeepEval</strong>.</li>
<li>Familiarity with LLM platforms such as <strong>OpenAI, Anthropic, and Llama</strong>, as well as concepts such as data/model drift and bias monitoring.</li>
<li>Experience with cloud platforms such as <strong>AWS, Azure, or GCP</strong> and CI/CD processes.</li>
</ul>
<p> </p>
<p><br></p>
Jordan - Amman
<p>We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p><p>The Job in a Nutshell We are looking for a Senior Full-Stack Engineer to join the Optimization Team and take ownership of the internal tools we build for Foodics' sales, operations, and support functions. This role is highly hands-on and end-to-end you will own products from idea to production: frontend, backend, infrastructure, and the stakeholder conversations that shape what gets built. You will work as the engineering counterpart to a small, fast-moving team that ships internal systems used directly by the business, often without the luxury of detailed specs or established playbooks.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>4+ years of professional full-stack engineering experience with the receipts to back it up production systems you've shipped and supported.</li><li>Strong command of modern JavaScript/TypeScript across the stack: React on the frontend, Node.js/Express (or similar) on the backend.</li><li>Proficiency in SQL and hands-on experience with relational databases, especially PostgreSQL.</li><li>Real, day-to-day fluency with AI coding agents you treat them as production tools, understand their failure modes, and have shipped meaningful work with them.</li><li>Demonstrated ability to deliver complete products end-to-end without waiting for detailed requirements or product specs.</li><li>Comfortable owning infrastructure: deploying to a cloud provider (GCP, AWS, or Azure), managing secrets, and operating production services.</li><li>Strong written and verbal communication in English you will work with non-engineering stakeholders daily.</li><li>High-agency mindset: you close the loop without being asked twice and surface risks early.</li><li>Based in Egypt or Jordan with the legal right to work there.</li></ul><p>Nice to have</p><ul><li>Direct experience deploying and operating on Google Cloud Platform (Cloud Run, Cloud SQL, Secret Manager).</li><li>Familiarity with PostgREST, row-level security, and database-level authorization patterns.</li><li>Experience integrating with Salesforce, Saudi-specific APIs (Wathq, Nafath), or payment platforms.</li><li>Background in SaaS, FinTech, or operations-heavy companies.</li><li>Arabic language skills, for engaging with regional integrations and documentation.</li><li>Open-source contributions or public technical writing.</li></ul>
Avertra
Jordan - Jordan
<p>Our Mission is to Simplify Life. We are looking to Simplify and automate complex decision-making for customer centric industries, like Utilities, Financial Services, Logistics, and commerce, that drive the world's economies and you have the chance to join the revolution. We are trying to solve huge challenges in today's enterprise that are directly impacting the employee and customer experience. As an Application Engineer you will have the opportunity to work in a fast-paced environment surrounded by peers working on the same platform(s). You will be working directly with clients developing solutions for their business as well as engaging in a continued learning path with Senior and Team Lead Engineers. The mentors and training resources provided at Avertra are intended to enable our Application Engineers to become Mendix Advanced certified and elevate their professional journey. Main Job Responsibilities: Develop and implement new software programs with Mendix. Maintain and improve the performance of existing software. Clearly and regularly communicate with management and technical support colleagues. Design and update software data models. Develop user-friendly and modern style UI. Test and maintain software products to ensure strong functionality and optimization. Recommend improvements to existing software programs as necessary. Pursue continued education and training in Mendix and other low code systems. Mentor junior application engineers. Perform code reviews for junior application engineers.</p><p><strong>Desired Candidate Profile</strong></p><p>Ability to understand business requirements and translate them into development tasks. Adaptability to different project teams and applications. Ability to work independently and manage multiple task assignments. Ability to work within scheduled project timelines. Eagerness to learn and consume knowledge. Ability to work collaboratively in a creative Agile environment. Ability to communicate clearly in oral and written English. Strong troubleshooting, problem solving, issue resolution and communication skills. Ability to follow documented best practices. Experience: At least 2 years of experience in the same field and Mendix Intermediate certification. Knowledge, Skills and Abilities: Must have experience with Mendix. Must have In-depth knowledge of web technologies, such as HTML and CSS. Must have working experience with building APIs and Services using REST, SOAP, etc. Must have working experience with Scrum/Agile development methodologies. Preferences: Javascript experience. .NET experience. React Native experience. Camunda or BPMN experience. Appian experience. CSS3 experience. Java experience. Sparks EA experience. Education: Bacheloru2019s Degree in Computer Science, Software Engineering, or Information Technology.</p>
Confidential
Jordan - Amman
<p><h4>Description<\/h4>\n<p>This role combines cloud engineering, automation, CI\/CD, and operational excellence across Microsoft Azure and Amazon Web Services (AWS). The engineer designs, builds, and maintains scalable, secure, and automated cloud environments while enabling continuous delivery and high-velocity software deployment.<\/p>\n\n<h4>Key responsibilities:<\/h4>\n<p><strong>Cloud infrastructure engineering (Azure + AWS):<\/strong><br>\nArchitect, deploy, and manage cloud environments using Azure and AWS core services.<br>\nImplement infrastructure as code using Terraform, ARM templates, and AWS CloudFormation.<br>\nOptimize performance, cost, and reliability across multi-cloud environments.<br>\nImplement monitoring and observability using Azure Monitor, CloudWatch, and application performance monitoring tools.<\/p>\n\n<p><strong>DevOps, CI\/CD & automation:<\/strong><br>\nBuild and maintain CI\/CD pipelines using Azure DevOps, GitHub Actions, Jenkins, and AWS CodePipeline, CodeBuild, and CodeDeploy.<br>\nAutomate deployments, testing, and configuration management using Ansible, Terraform, and scripting languages.<\/p>\n\n<p><strong>Containers & orchestration:<\/strong><br>\nDeploy and manage containerized applications using Docker and Kubernetes (AKS\/EKS).<br>\nImplement microservices architectures and automated container pipelines.<\/p>\n\n<p><strong>Security, compliance & reliability:<\/strong><br>\nApply cloud security best practices across Azure and AWS IAM, secrets management, and network security.<br>\nSupport disaster recovery, backup strategies, and high-availability architectures.<br>\nImplement DevSecOps practices and compliance controls.<\/p>\n\n<p><strong>Collaboration & documentation:<\/strong><br>\nWork closely with development, QA, and operations teams to streamline delivery.<br>\nDocument cloud architectures, pipelines, and operational procedures.<\/p>\n\n<h4>Requirements<\/h4>\n<ul>\n<li>7-10 years of experience.<\/li>\n<li>Multi-cloud mastery: Expert-level architecting and deployment across both Microsoft Azure and AWS core services.<\/li>\n<li>Infrastructure as code and automation: Advanced proficiency in Terraform, Ansible, ARM templates, and CloudFormation to ensure environment consistency.<\/li>\n<li>DevOps and CI\/CD: Deep expertise in building robust pipelines using Azure DevOps, GitHub Actions, and AWS-native tools such as CodePipeline and CodeBuild.<\/li>\n<li>Orchestration: Hands-on experience managing containerized microservices via Docker and Kubernetes (AKS\/EKS).<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<p>This is a 3-month, full-time onsite engagement offering a premium experience for the right consultant:<\/p>\n<ul>\n<li>Global mobility: Full coverage of visa costs and airline tickets (round trip).<\/li>\n<li>Premium stay: High-quality accommodation provided for the duration of the project in Saudi Arabia.<\/li>\n<li>Prestigious portfolio: The opportunity to add a \"Giga-Project\" to your professional record, working alongside top-tier industry leaders.<\/li>\n<li>High impact: A fast-paced, 3-month sprint where your decisions directly shape the technical infrastructure of a historic landmark.<\/li>\n<\/ul><\/p><p><\/p>
Confidential
Jordan - Amman
<p><h4>Description<\/h4>\n<p>This role combines cloud engineering, automation, CI\/CD, and operational excellence across Microsoft Azure and Amazon Web Services (AWS). The engineer designs, builds, and maintains scalable, secure, and automated cloud environments while enabling continuous delivery and high-velocity software deployment.<\/p>\n\n<h4>Key responsibilities:<\/h4>\n<p><strong>Cloud infrastructure engineering (Azure + AWS):<\/strong><br>\nArchitect, deploy, and manage cloud environments using Azure and AWS core services.<br>\nImplement infrastructure as code using Terraform, ARM templates, and AWS CloudFormation.<br>\nOptimize performance, cost, and reliability across multi-cloud environments.<br>\nImplement monitoring and observability using Azure Monitor, CloudWatch, and application performance monitoring tools.<\/p>\n\n<p><strong>DevOps, CI\/CD & automation:<\/strong><br>\nBuild and maintain CI\/CD pipelines using Azure DevOps, GitHub Actions, Jenkins, and AWS CodePipeline, CodeBuild, and CodeDeploy.<br>\nAutomate deployments, testing, and configuration management using Ansible, Terraform, and scripting languages.<\/p>\n\n<p><strong>Containers & orchestration:<\/strong><br>\nDeploy and manage containerized applications using Docker and Kubernetes (AKS\/EKS).<br>\nImplement microservices architectures and automated container pipelines.<\/p>\n\n<p><strong>Security, compliance & reliability:<\/strong><br>\nApply cloud security best practices across Azure and AWS IAM, secrets management, and network security.<br>\nSupport disaster recovery, backup strategies, and high-availability architectures.<br>\nImplement DevSecOps practices and compliance controls.<\/p>\n\n<p><strong>Collaboration & documentation:<\/strong><br>\nWork closely with development, QA, and operations teams to streamline delivery.<br>\nDocument cloud architectures, pipelines, and operational procedures.<\/p>\n\n<h4>Requirements<\/h4>\n<ul>\n<li>7-10 years of experience.<\/li>\n<li>Multi-cloud mastery: Expert-level architecting and deployment across both Microsoft Azure and AWS core services.<\/li>\n<li>Infrastructure as code and automation: Advanced proficiency in Terraform, Ansible, ARM templates, and CloudFormation to ensure environment consistency.<\/li>\n<li>DevOps and CI\/CD: Deep expertise in building robust pipelines using Azure DevOps, GitHub Actions, and AWS-native tools such as CodePipeline and CodeBuild.<\/li>\n<li>Orchestration: Hands-on experience managing containerized microservices via Docker and Kubernetes (AKS\/EKS).<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<p>This is a 3-month, full-time onsite engagement offering a premium experience for the right consultant:<\/p>\n<ul>\n<li>Global mobility: Full coverage of visa costs and airline tickets (round trip).<\/li>\n<li>Premium stay: High-quality accommodation provided for the duration of the project in Saudi Arabia.<\/li>\n<li>Prestigious portfolio: The opportunity to add a \"Giga-Project\" to your professional record, working alongside top-tier industry leaders.<\/li>\n<li>High impact: A fast-paced, 3-month sprint where your decisions directly shape the technical infrastructure of a historic landmark.<\/li>\n<\/ul><\/p><p><\/p>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A high-growth startup company is looking for an agile, fast-learning Backend Engineer with 1 2 years of experience who thrives in a fast-paced, ever-changing environment and is eager to build reliable backend services while growing within the team. You'll work closely with senior engineers, product managers, and frontend teams to develop APIs, support and maintain existing applications and internal tools, adapt quickly to shifting priorities, and contribute to scalable backend solutions that power our products.</p><p>Responsibilities :</p><ul><li>Design, develop, and maintain backend services and APIs under guidance from senior engineers, adapting quickly as requirements evolve.</li><li>Support, maintain, and improve existing applications and internal tools fixing bugs, addressing tech debt, and keeping things running smoothly as the product evolves.</li><li>Build and maintain internal tools that help other teams (ops, support, product) work more efficiently.</li><li>Implement business logic and integrations that support product features, often under tight timelines.</li><li>Write clean, maintainable, and well-tested code following established backend standards.</li><li>Collaborate with frontend engineers, product managers, and designers adjusting quickly to new information and shifting priorities.</li><li>Assist in optimizing system performance, reliability, and security across both new and existing systems.</li><li>Participate actively in sprint planning, stand-ups, and code reviews, bringing energy and flexibility to the team's iterative process.</li><li>Contribute to CI/CD pipelines, deployments, and basic monitoring activities.</li><li>Troubleshoot and resolve backend issues quickly and calmly, in both development and production environments including legacy code you didn't originally write.</li><li>Respond to ad hoc requests for fixes, enhancements, or support on existing systems as business needs arise.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).</p><p>1 2 years of experience in backend development, ideally in a startup or fast-iteration environment.</p><p>Good proficiency in Node.js / JavaScript for backend services.</p><p>Experience building and consuming APIs (REST).</p><p>Comfortable working within and maintaining existing codebases, not just building from scratch.</p><p>Basic understanding of databases (SQL and/or NoSQL) and data modeling concepts.</p><p>Familiarity with cloud platforms (AWS, GCP, or Azure) is a plus.</p><p>Basic experience with Git and modern development workflows.</p><p>Strong working knowledge of Agile/Scrum methodologies, with genuine comfort handling changing requirements and rapid iteration.</p><p>Strong problem-solving mindset, adaptability, and willingness to learn quickly.</p><p>Good communication skills and ability to work in a collaborative, fast-moving team environment.</p><p></p></section>
Confidential
Jordan - Amman
<p><h4>About us</h4>
<p>Whiteshield is an AI-native sovereign intelligence company helping governments move from insight to action and from planning to continuous adaptation. Its platform combines workforce intelligence, economic intelligence and adaptive policy applications to support decision-makers in real time. Founded in 2011, the company combines public policy expertise, proprietary data assets and AI-enabled applications to support decision-makers across workforce development, economic competitiveness and societal transformation.</p>
<p>With principal operations in Dubai (DIFC) and Riyadh and a global footprint spanning the Middle East, Europe, Africa, Eurasia and Asia, Whiteshield serves governments, sovereign institutions, multilateral organisations and leading corporations worldwide. Its technology portfolio equips leaders with decision intelligence, workforce intelligence and adaptive policy solutions.</p>
<p>Whiteshield’s mission is to help build adaptive societies where every citizen can learn, provide and connect.</p>
<h4>Where you fit in</h4>
<p>We’re a high-velocity, impact-driven team building software and data-driven solutions at the edge of innovation. Whether launching products from zero to one or helping clients adapt to emerging technologies, we operate in dynamic environments where experimentation, rapid delivery, and collaboration are constant. AI isn’t an add-on here - it’s embedded in how we design, build, test, and ship. From AI-assisted coding and automated test generation to intelligent architecture reviews and data-driven decision loops, we leverage AI-native workflows to move faster and build smarter.</p>
<p>We’re looking for a seasoned technologist who thrives in AI-enabled environments and understands how to amplify engineering output using modern AI tooling. You won’t just manage projects; you will define how AI-driven digital excellence happens here; setting standards for prompt engineering, code generation workflows, automated QA, intelligent documentation, and continuous learning systems.</p>
<p>You’re a senior-level engineer with a wide-ranging technical toolkit and a strong bias toward leveraging AI to increase velocity and quality. You’ve built and shipped products, integrated AI into real delivery pipelines, and know how to move from concept to production under pressure. You’re comfortable orchestrating AI copilots, designing human-in-the-loop systems, and embedding automation across the SDLC. You’re also client-savvy. You can lead conversations, uncover needs, manage stakeholders, and translate business objectives into technical and AI-enabled delivery strategies. You understand how to position AI not as hype, but as a pragmatic accelerator - reducing time to value, improving quality, and unlocking new solution spaces. You thrive in fast-paced environments where agility, experimentation, and initiative are essential; and where AI is a core multiplier of team performance.</p>
<h4>What you will do</h4>
<ul>
<li>Architect and build scalable, innovative software solutions; internally and for clients</li>
<li>Lead engagements with clients, acting as both a trusted advisor and technical owner</li>
<li>Rapidly prototype, iterate, and validate solutions using modern technologies</li>
<li>Balance short-term deliverables with long-term vision for scalable systems</li>
<li>Work across cross-functional teams to align product goals, timelines, and execution</li>
<li>Mentor junior engineers and contribute to growing a culture of technical excellence</li>
<li>Evaluate new technologies to be implemented at scale for citizen impact</li>
<li>Embed AI-native development workflows across the SDLC, leveraging AI copilots, code generation, automated test creation, and intelligent documentation to increase velocity and quality</li>
<li>Design and operationalize AI-assisted engineering practices, including prompt engineering standards, human-in-the-loop review processes, and continuous model evaluation to ensure secure, scalable, and production-ready delivery</li>
</ul>
<h4>Our core tech stack (flexible)</h4>
<ul>
<li>Backend: C# / .NET / Python</li>
<li>Frontend: React / Next.js</li>
<li>Database: MSSQL, Postgres, Elasticsearch, MongoDB</li>
<li>Cloud: Azure or Google</li>
<li>Dev tools: Git, CI/CD pipelines, Docker, Terraform, Ansible</li>
<li>ML/AI: Langchain, LangGraph, N8n, scikit-learn, Ollama, Claude Code</li>
</ul>
<h4>Requirements</h4>
<h4>What you’ll bring</h4>
<ul>
<li>6+ years of professional software engineering experience</li>
<li>Expertise with C# and .NET Core, including building APIs and backend systems</li>
<li>Proficiency in React and/or Next.js for modern frontend development</li>
<li>Experience working with cloud services (Azure, AWS, or GCP)</li>
<li>Strong communication and client management skills; comfortable owning technical delivery in client settings</li>
<li>A passion for learning and working with emerging technologies</li>
<li>Ability to work independently in fast-paced, dynamic environments</li>
<li>Knowledge on how to integrate AI agentic development workflows to strong engineering practices</li>
</ul>
<h4>Bonus points for</h4>
<ul>
<li>Prior consulting, agency, or client-facing experience</li>
<li>Experience designing cloud-native architectures and using infrastructure-as-code tools</li>
<li>Open-source contributions or published technical content</li>
<li>Familiarity with data science workflows or machine learning integration</li>
</ul>
<h4>Benefits</h4>
<h4>Perks and opportunities</h4>
<p><strong>Accelerated career trajectory</strong><br>
We operate a performance-driven environment with clear progression pathways.</p>
<p><strong>Seamless relocation</strong><br>
For those relocating - we provide comprehensive transition support including visa sponsorship and relocation assistance enabling you to integrate quickly and focus on delivery from day one.</p>
<p><strong>Supporting your performance</strong><br>
We provide Tier 1 global medical coverage, wellbeing support, family allowances where applicable and structured savings plans.</p>
<p><strong>Helping teams perform</strong><br>
We work on complex high-impact engagements that demand intensity and ownership. At the same time we are mindful of the impact this can have and aim to support sustainable performance over time through offering generous annual leave, flexible work arrangements and opportunities to connect beyond the day-to-day through retreats and team events.</p></p><p></p>
UrbaCon Contracting & Trading Company
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Senior Procurement Engineer is responsible for the procurement or purchasing of technical goods and services of operation. Evaluates new and existing suppliers and negotiate purchase agreements with them. This position ensures that purchased goods and services are delivered in a timely manner.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Develop and implement procurement strategies to support project objectives, cost targets, and quality requirements.</p><br>
<p>Collaborate with project managers, engineers, and stakeholders to understand project specifications and procurement needs.</p><br>
<p>Source and evaluate potential suppliers, conducting market research and supplier assessments to identify qualified vendors.</p><br>
<p>Negotiate contracts, terms, and pricing agreements with suppliers to achieve cost savings and ensure delivery of quality materials and equipment.</p><br>
<p>Review technical specifications and drawings to ensure alignment with project requirements and engineering standards.</p><br>
<p>Manage the procurement process from requisition to delivery, including issuing purchase orders, tracking shipments, and resolving delivery issues.</p><br>
<p>Monitor supplier performance, conducting regular audits and evaluations to assess compliance with contract terms and quality standards.</p><br>
<p>Identify opportunities for process improvements and cost savings in procurement operations, implementing best practices and efficiency measures.</p><br>
<p>Provide guidance and support to junior procurement staff, mentoring them on procurement processes, supplier management, and negotiation tactics.</p><br>
<p>Maintain accurate procurement records and documentation, ensuring compliance with organizational policies, procedures, and regulatory requirements.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Proficiency in procurement processes, including sourcing, bidding, and contract negotiation, to effectively manage procurement activities.</p><br>
<p>Strong technical knowledge and understanding of engineering principles to assess technical specifications and ensure alignment with project requirements.</p><br>
<p>Excellent analytical abilities to evaluate supplier proposals, conduct cost analysis, and identify opportunities for cost savings.</p><br>
<p>Negotiation skills to secure favorable terms, pricing, and delivery schedules with suppliers while maintaining quality standards.</p><br>
<p>Communication and interpersonal skills to collaborate with cross-functional teams, vendors, and stakeholders and effectively convey technical requirements and project objectives.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>Purchasing Procedures L3<br>Materials Management L3<br>Material Forecasting L3<br>E-Procurement Tools L3<br>Agility<br>Purchasing Benchmarking L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Engineering<br>Professional Qualification in Supply Chain/Logistics related course or any Related Technical Certificates<br><br><br><br>
</div>
Royal Jordanian Airlines
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About the Job:</b></p>
<p>The Pricing Engineer is responsible for monitoring and optimizing pricing strategies to maximize revenue and maintain market competitiveness. The role includes analyzing competitors' fares, ensuring pricing accuracy, evaluating pricing proposals, and collaborating with sales and distribution teams to support revenue and market-share objectives.</p>
<p><b> </b></p>
<p><b>Main duties:</b></p>
<ul>
<li><span>Monitoring competition by collecting competitive information including pricing, ongoing promotions, and exclusive fares. Monitor new and emerging competitors. Evaluate and report competitive threats from existing and new players periodically aimed at retaining market share and optimizing revenue.</span></li>
<li><span>Updating Fares by maintaining pricing competitiveness and updating fares on the day-to-day basis based on agreed and defined strategy.</span></li>
<li><span>Maintaining price accuracy by monitoring price accuracy along the customer journey and ensure the displayed pricing is aligned with the setting. Identify and investigate root causes of pricing inaccuracies.</span></li>
<li><span>Updating the product price component such as fuel surcharge, fare rules and conditions such as Min, Max, Advance Purchase …etc., and work closely with the distribution team to ensure it is always updated.</span></li>
<li><span>Ensuring that area managers, local sales offices and revenue accounting are familiar with commercial Pricing policies and procedures.</span></li>
<li><span>Performing comprehensive evaluation and analysis of all online fare proposals received from various Area Mangers, local sales managers and general sales agents and approve, disapprove or negotiate and recommend appropriate action according to pricing authorization.</span></li>
<li><span>Evaluating productivity based on performance criteria, including anticipated market share, issue approvals or recommendations for appropriate actions.</span></li>
<li><span>Developing other competitive and marketable pricing products, promotion offers, etc., which support revenue/yield objectives and convey the merits and unique selling points of such products to the local sales offices.</span></li>
<li><span>Collaborating with the local sales offices and pricing distribution, investigate and establish optimum distribution strategy of each POS using GDS,” private GDS” facilities, “Online” booking facilities, email, paper distribution etc.</span></li>
<li><span>Evaluating market trends regularly in addition to assessing competitor's behavior, performance of past initiatives and offer proactive recommendations as to pricing actions aimed at supporting local sales office revenue target</span><span>.</span></li>
</ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul>
<li><span>Strong analytical and quantitative skills with advanced problem-solving abilities.</span></li>
<li><span>Excellent written and verbal communication skills, with the ability to present insights clearly to both technical and non-technical stakeholders.</span></li>
<li><span>Strong strategic and commercial thinking mindset.</span></li>
<li><span>Ability to interpret complex datasets and translate findings into actionable commercial recommendations.</span></li>
<li><span>Ability to work under pressure in a fast-paced airline environment, including availability during holidays and weekends when required.</span></li>
<li><span>Advanced proficiency in Microsoft Excel and business intelligence tools (such as Power BI or Tableau); SQL knowledge is an advantage.</span></li>
<li><span>Solid understanding of forecasting techniques, demand curves, and data visualization principles.</span></li>
</ul></div>
Zain Cash Jordan
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Backend Specialist is a skilled software engineer with deep expertise in .<br>NET Core development, system integration, and API design.<br> This role is critical to building and maintaining robust backend services that power digital platforms across the organization.<br> The candidate will be responsible for the design, implementation, and optimization of APIs, microservices, and database-driven features, as well as integration with internal and external systems.<br> This position requires strong technical judgment, experience in deploying applications to Linux and Windows environments, and a collaborative mindset to work with cross-functional teams in a high-availability, security-focused environment.<br> Key Responsibilities: Design and implement high-performance, secure RESTful APIs using C# .<br>NET Core. Apply modern design patterns (e.<br>g., dependency injection, repository pattern) to ensure scalable and maintainable backend services.<br> Build microservices and reusable components in support of business and platform needs.<br> Integrate backend systems with internal services, third-party platforms, and external APIs.<br> Implement and manage enterprise application integrations using API gateways, service buses, or messaging systems.<br> Ensure secure authentication and authorization flows (OAuth2, JWT, SAML).<br> Develop and maintain relational databases (mainly, Oracle), including complex queries, stored procedures, indexing, and optimization.<br> Ensure proper data modeling, access layer design, and transaction management.<br> Develop and maintain unit tests, integration tests, and automated validation pipelines.<br> Monitor, debug, and optimize backend services for performance, reliability, and security.<br> Work closely with frontend developers, QA, product managers, and business stakeholders.<br> Translate business needs into technical specifications and robust backend architectures.<br> Produce clear technical documentation for APIs, services, and data flows Bachelor’s degree in computer science, Software Engineering, or a related discipline.<br> 5–7 years of hands-on experience in backend software development Strong command of .<br>NET Core, API development, and object-oriented programming.<br> Proven experience with relational databases and data-driven applications.<br> Hands-on experience deploying and managing applications on Linux and Windows servers.<br> Professions in software principles, such as STRONG, DRY and others.<br> Preferred Skills In addition to professions in .<br>NET core, it will be beneficial knowledge and experience in old technologies in order to participate in supporting and migrating old technologies, such as SOAP, web forms, and MVC.<br> Familiarity with enterprise level architectures.<br> Exposure to fintech or regulated industry standards including data protection and audit compliance.<br> Strong debugging, optimization, and performance-tuning skills.<br> Ability to handle complex integration projects independently and mentor junior developers when needed.<br> Work Conditions Work Conditions Hybrid or in-office as per company policy.<br> May require occasional after-hours support for critical deployments or incidents.<br> Paced environment with opportunities to contribute to platform architecture and technical decision-making.<br></span> </div>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js/TypeScript codebase.</p>
<p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p>
<p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p>
<p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p>
<h4>What you'll do</h4>
<ul>
<li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li>
<li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li>
<li>Debug and troubleshoot complex issues in live customer environments.</li>
<li>Implement fixes, integration enhancements, or small features directly in the Node.js/TypeScript codebase.</li>
<li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li>
<li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li>
<li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li>
<li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li>
<li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li>
<li>Good understanding of (or fast ability to learn) customer support/helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Primarily based on-site in Amman, Jordan, and comfortable working with customers across US, Europe, and Saudi time zones.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js/TypeScript codebase.</p>
<p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p>
<p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p>
<p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p>
<h4>What you'll do</h4>
<ul>
<li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li>
<li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li>
<li>Debug and troubleshoot complex issues in live customer environments.</li>
<li>Implement fixes, integration enhancements, or small features directly in the Node.js/TypeScript codebase.</li>
<li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li>
<li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li>
<li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li>
<li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li>
<li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li>
<li>Good understanding of (or fast ability to learn) customer support/helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Primarily based on-site in Amman, Jordan, and comfortable working with customers across US, Europe, and Saudi time zones.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>We're hiring an AI agent designer to build, prompt-engineer, and continuously improve the AI agents that power OpenCX. You'll work directly with customers and our product team to translate real customer use cases into agent behavior that just works — designing conversation flows, writing and iterating on prompts, and measuring agent performance against real customer outcomes.</p>
<p>You'll develop deep expertise in the platform and the underlying LLMs we use, and partner with the product engineering team to push the boundaries of what our agents can do. Prompt engineering is the core of this role — you'll be writing, testing, and iterating on prompts daily, while constantly tuning agents based on real-world customer feedback.</p>
<p>The scope of agents you'll own and the depth of prompt iteration you'll drive will scale with your experience and ability to ship.</p>
<p>This is a hands-on AI/prompt engineering role with heavy customer exposure — not pure internal R&D, and not pure support.</p>
<h4>What you'll do</h4>
<ul>
<li>Design and build new AI agents end-to-end: define behavior, write the prompts, set up tool/function calls, and ship to customers.</li>
<li>Iterate on prompts based on real customer conversations and edge cases — measuring quality, latency, and accuracy.</li>
<li>Work directly with customers to understand their use cases, then translate them into agent behavior that just works.</li>
<li>Run experiments across models, prompt structures, and agent architectures to push performance higher.</li>
<li>Collaborate closely with the product engineering team: feed real customer needs back into platform improvements.</li>
<li>Build deep expertise in our agent stack — LLMs, tools, evaluations — so you can advise customers on what's possible.</li>
<li>Document agent design patterns, prompt templates, and evaluation playbooks to strengthen internal and customer resources.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Hands-on experience with prompt engineering and AI agents — you've built, tuned, and shipped LLM-powered features.</li>
<li>Strong technical foundation — you can read code, work with APIs, and run evaluations to measure agent quality.</li>
<li>Solid understanding of how modern LLMs behave, where they fail, and how to design prompts and tools to make them reliable.</li>
<li>Customer-facing experience or strong willingness to engage directly with customers to learn their use cases.</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Comfortable working remotely with customers across multiple global time zones.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>We're hiring an AI agent designer to build, prompt-engineer, and continuously improve the AI agents that power OpenCX. You'll work directly with customers and our product team to translate real customer use cases into agent behavior that just works — designing conversation flows, writing and iterating on prompts, and measuring agent performance against real customer outcomes.</p>
<p>You'll develop deep expertise in the platform and the underlying LLMs we use, and partner with the product engineering team to push the boundaries of what our agents can do. Prompt engineering is the core of this role — you'll be writing, testing, and iterating on prompts daily, while constantly tuning agents based on real-world customer feedback.</p>
<p>The scope of agents you'll own and the depth of prompt iteration you'll drive will scale with your experience and ability to ship.</p>
<p>This is a hands-on AI/prompt engineering role with heavy customer exposure — not pure internal R&D, and not pure support.</p>
<h4>What you'll do</h4>
<ul>
<li>Design and build new AI agents end-to-end: define behavior, write the prompts, set up tool/function calls, and ship to customers.</li>
<li>Iterate on prompts based on real customer conversations and edge cases — measuring quality, latency, and accuracy.</li>
<li>Work directly with customers to understand their use cases, then translate them into agent behavior that just works.</li>
<li>Run experiments across models, prompt structures, and agent architectures to push performance higher.</li>
<li>Collaborate closely with the product engineering team: feed real customer needs back into platform improvements.</li>
<li>Build deep expertise in our agent stack — LLMs, tools, evaluations — so you can advise customers on what's possible.</li>
<li>Document agent design patterns, prompt templates, and evaluation playbooks to strengthen internal and customer resources.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Hands-on experience with prompt engineering and AI agents — you've built, tuned, and shipped LLM-powered features.</li>
<li>Strong technical foundation — you can read code, work with APIs, and run evaluations to measure agent quality.</li>
<li>Solid understanding of how modern LLMs behave, where they fail, and how to design prompts and tools to make them reliable.</li>
<li>Customer-facing experience or strong willingness to engage directly with customers to learn their use cases.</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Comfortable working remotely with customers across multiple global time zones.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js + TypeScript codebase.</p>
<p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p>
<p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p>
<p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p>
<h4>What you'll do</h4>
<li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li>
<li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li>
<li>Debug and troubleshoot complex issues in live customer environments.</li>
<li>Implement fixes, integration enhancements, or small features directly in the Node.js / TypeScript codebase.</li>
<li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li>
<li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li>
<li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li>
<h4>Requirements</h4>
<li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li>
<li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li>
<li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li>
<li>Good understanding of (or fast ability to learn) customer support / helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Comfortable working remotely with customers across multiple global time zones.</li>
<h4>Benefits</h4>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li></p><p></p>