Embedded Systems Engineer Jobs in Jordan
2802 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements to improve reliability/performance. Enter commands and activate controls on computer and peripheral equipment. Resolve non-routine problems with hardware, software, or guest room internet access. Analyze, recommend, and implement process improvements. Maintain inventory of technology devices. Maintain PBX/telephone switchboard systems and associated hardware. Ensure computer and telephone rooms are kept locked at all times and access is restricted using interrogated key system.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Ensure employee compliance with company standards/policies and external regulations; serve as a departmental role model or mentor. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of employees. Ensure adherence to quality expectations and standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Enter and locate information using computers and/or Point of Sale (POS) systems. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><strong>Job Title:</strong>Manager: Resource Mobilisation and Partnerships <strong>Job Family:</strong>Resource Moblisation Department Business Development <strong>Unit/Team:</strong>CD Unit <strong>Grade and Salary:</strong>E: Manager <strong>Contract Type:</strong>Fixed Term :1 Year, renewable <strong>Location:</strong>Amman (Jordanian Nationality) <strong>Budget Holder:</strong>No Reports to: ***(incl matrix reporting)***Director ActionAid Arab Regional Office <strong>Direct Reports :</strong>None currently Functional and Technical Reporting: Regional Partnerships Development Advisor (Asia) This role require travel Yes within Arab Region and occasional global travel. Role Overview: This is a middle management role responsible for providing strategic leadership across resource mobilisation, donor engagement and partnership development across Syria, Jordan, Lebanon and Tunisia. The position will strengthen ActionAid Arab Regional Office's (AARO) ability to articulate contemporary development and humanitarian priorities, as outlined in the ActionAid Arab Regional Strategy and emerging regional trends, to a wide range of external stakeholders. The postholder will lead efforts to mobilise resources from a diverse portfolio of donors, including institutional donors, trusts and foundations, and high-net-worth individuals (HNWIs). Working closely with the Regional Director, Country Directors and relevant colleagues across the region, the role will develop and implement strategic donor engagement and resource mobilisation plans that leverage ActionAid's expertise in advancing women's rights, youth leadership, humanitarian response, conflict transformation and resilience. The role will work collaboratively with ActionAid International's Business Development and Partnerships as well as funding affiliate teams to identify, develop and pursue new funding opportunities, innovative fundraising approaches and strategic partnerships. As a senior representative of AARO, the postholder will engage with donors, partners and strategic investment initiatives, contributing to the federation's ambitions to diversify income, strengthen financial sustainability, and promote learning and good practice across ActionAid and the wider sector. Areas of Responsibilities Key Activities Resource Mobilisation Strategy Development and Leadership • Lead the development, implementation and periodic review of AARO's Resource Mobilisation Strategy, ensuring alignment with the ActionAid Arab Regional Strategy, ActionAid International Strategy, and regional priorities. • Provide strategic advice to the Director of ActionAid Arab Region and Senior Management Team on resource mobilisation, partnership development and emerging funding opportunities to strengthen the long-term financial sustainability of AARO. • Analyse regional and global donor trends, geopolitical developments, humanitarian and development priorities, and funding landscapes to inform strategic decision-making and organisational positioning. • Ensure resource mobilisation priorities are integrated into regional planning processes and aligned with programme priorities and organisational objectives. • Lead the development and regular review of strategic fundraising targets, performance indicators and resource mobilisation priorities, providing analysis and recommendations to senior management. • Promote a culture of strategic fundraising across AARO by strengthening organisational understanding of donor priorities, funding trends and resource mobilisation opportunities. Business Development and Opportunity Management • Lead the development and implementation of a systematic business development process to identify, assess and prioritise funding opportunities aligned with AARO's strategic priorities. • Establish and maintain a comprehensive business development pipeline, including a regularly updated database of existing and prospective funding opportunities across institutional donors, trusts and foundations, private philanthropy and other relevant funding sources. • Develop and maintain a comprehensive database of existing and prospective donor relationships, strategic partners, consortium members and other relevant external stakeholders to support proactive business development and partnership building. • Lead ongoing donor intelligence by monitoring donor strategies, funding priorities, eligibility criteria, regional trends and emerging opportunities to inform business development and organisational positioning. • Develop, implement and maintain an effective donor engagement tracking system to record donor interactions, relationship management activities, partnership opportunities and follow-up actions across the region. Donor Engagement, Cultivation and Strategic Partnerships • Develop, strengthen and maintain strategic relationships with institutional donors, trusts and foundations, funding affiliates, consortium partners and other key stakeholders to advance AARO's resource mobilisation objectives. • Represent AARO in donor, partner and consortium meetings, proactively positioning the organisation and identifying opportunities for strategic collaboration. • Develop and implement donor engagement plans that strengthen relationships, increase visibility and position AARO for future funding opportunities. • Lead, or support as delegated, the cultivation and strategic engagement of Gulf-based donors and philanthropic partners, identifying opportunities to strengthen relationships, expand partnerships and grow sustainable funding from the region. • Maintain regular and proactive communication with donors, funding affiliates, consortium partners and the Regional Partnerships Development Advisor by sharing funding intelligence, programme updates, success stories and strategic information that supports donor engagement and organisational positioning. • Identify, cultivate and coordinate strategic partnerships and consortium opportunities that strengthen AARO's competitiveness and expand its funding portfolio. Bid Development and Quality Assurance • Lead and coordinate the development of high-quality, competitive concept notes, proposals and expressions of interest, ensuring alignment with ActionAid's strategic priorities and donor requirements. • Coordinate proposal development processes across technical, programme, finance and support teams, ensuring timely contributions, clear accountability and adherence to submission deadlines. • Facilitate project design and proposal development workshops to support the development of evidence-based, high-quality programme designs, logical frameworks and budgets. </p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education and Qualifications</strong><br>Graduate Degree Essential</p><p><strong>Experience</strong><br>• Minimum of 5 years' progressively responsible experience in programme Design, resource mobilisation, business development or fundraising within the international development and/or humanitarian sector of which at least 1-2 years should be in a functional / Technical Fund Raising / Donor Engagement role.<br>• Demonstrated experience in developing successful funding proposals and concept notes for institutional donors, trusts and foundations, multilateral agencies and other strategic funding partners.<br>• Proven experience in identifying, cultivating and managing donor relationships, partnerships and business development opportunities.<br>• Experience in coordinating multi-disciplinary proposal development processes and working collaboratively across programme, finance and support functions.<br>• Experience in developing and implementing resource mobilisation strategies, donor engagement plans or business development initiatives.<br>• Experience working with donor compliance requirements, grant management processes and contract management systems is desirable.</p><p><strong>Essential Knowledge</strong><br>• Sound knowledge of the regional and global funding landscape, including trends, opportunities and challenges affecting resource mobilisation within the development and humanitarian sectors. Knowledge and working experience with Gulf donors a plus.<br>• Strong understanding of the donor landscape, including institutional donors, funding affiliates, trusts and foundations, private philanthropy, consortium partners and other key stakeholders relevant to the Arab region.<br>• Significant knowledge of contemporary development, humanitarian and geopolitical issues affecting the Arab region and their implications for programming and resource mobilisation.<br>• Strong understanding of donor compliance requirements, grant management principles and risk management frameworks applicable to high-risk operating environments, including Financial Action Task Force (FATF) standards.<br>• Knowledge of due diligence requirements, partner risk assessments and compliance obligations associated with managing grants in high-risk and fragile contexts.</p><p><strong>Essential skills</strong><br>• Excellent written and verbal communication skills, with the ability to communicate complex ideas clearly and persuasively to diverse audiences.<br>• Strong presentation, facilitation and influencing skills, with the ability to represent the organisation effectively to donors, partners and senior stakeholders.<br>• Excellent proposal writing, editing and report writing skills, with the ability to produce high-quality donor-facing communications and fundraising materials.<br>• Strong interpersonal and relationship management skills, with the ability to build effective working relationships and collaborate across all levels of the organisation and with external partners.<br>• Strong planning, organisational and coordination skills, with the ability to manage multiple priorities and deliver high-quality outputs under tight deadlines.</p><p><strong>Language requirements</strong><br>• Strong Communication Skills in English and Arabic</p><p>Typical People Management Responsibility Approximate number of people managed in total NA Matrix Manager (projects/dotted line) No Team Leader No Grandfather- manager of Team Leaders/Managers No What is the global remit? Operates in: Own country • Any country within ActionAid s Arab regional Office remit. • Only Nationals with Right to work in the country of Operation will be shortlisted Geographic Region Yes Multiple Geographic Regions No Remit covers all ActionAid countries Yes (Only in Countries Under ActionAid Arab Regional Office remit) Financial (limits/mandates) within the Budget in concurrence with the Line Manager. Direct departmental budget: No Organisation-wide expenditure No This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs. It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation s values and code of conduct. Staff are also committed to: • Leading Innovation and Change Establish a culture of excellence in respective team that values experimentation and continuous improvement • Feminist Leadership : Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power) • AAI Values Practice: Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility • Promoting a healthy and safe working environment: ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a zero-tolerance policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</p>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also, Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.</p>
<h4>The job in a nutshell</h4>
<p>The Group Head of Accounting owns the integrity, accuracy, and timeliness of the group's financial records across a multinational, multi-entity SaaS and FinTech business. The role supports group consolidation, IFRS-compliant financial reporting, and the external audit process. Based in Amman, it provides dedicated support to the group's operations in KSA while overseeing accounting across all entities. It combines deep technical accounting expertise — particularly around subscription revenue, financial instruments, intercompany and transfer pricing complexity — with the leadership to standardize processes and build a high-performing finance function across multiple jurisdictions and currencies.</p>
<h4>What will you do?</h4>
<p><strong>Group consolidation & financial reporting</strong></p>
<ul>
<li>Support the monthly, quarterly, and annual consolidation of all group entities, including intercompany eliminations, multi-currency translation, and minority interests.</li>
<li>Oversee intercompany transactions and transfer pricing arrangements, ensuring correct accounting treatment and supporting documentation across jurisdictions.</li>
<li>Produce accurate, timely consolidated financial statements in full compliance with IFRS.</li>
<li>Maintain the group reporting calendar and drive a faster, more reliable close.</li>
<li>Bridge local GAAP/statutory results to group IFRS reporting where entities report under differing standards.</li>
</ul>
<p><strong>Technical accounting (IFRS)</strong></p>
<ul>
<li>Act as the group's technical accounting authority on IFRS application and policy.</li>
<li>Own revenue recognition under IFRS 15 for subscription, usage-based, and multi-element SaaS contracts, including deferred revenue and ARR/MRR reconciliation to the GL.</li>
<li>Govern capitalization of internally developed software (IAS 38) and lease accounting (IFRS 16).</li>
<li>Maintain a group accounting policy manual and ensure consistent application across entities.</li>
</ul>
<p><strong>External audit & compliance</strong></p>
<ul>
<li>Lead the group external audit and coordinate statutory audits across all jurisdictions.</li>
<li>Serve as primary liaison with external auditors, managing timeline, deliverables, and resolution of findings.</li>
<li>Ensure statutory filing obligations are met on time in every jurisdiction.</li>
<li>Strengthen the internal control environment over financial reporting.</li>
</ul>
<p><strong>Budgeting & reporting</strong></p>
<ul>
<li>Lead the annual budgeting process and periodic reforecasts across all entities.</li>
<li>Deliver insightful monthly management reporting with variance analysis.</li>
<li>Track and report key SaaS/FinTech metrics (ARR, MRR, churn, gross margin) in alignment with statutory results.</li>
</ul>
<p><strong>Process, systems & standardization</strong></p>
<ul>
<li>Support the adoption of AI and automation across the accounting function, identifying, evaluating, and implementing tools that streamline the close, automate reconciliations and intercompany matching, surface anomalies, and improve the speed and accuracy of reporting.</li>
<li>Standardize the chart of accounts, processes, and close procedures across the group.</li>
<li>Drive automation and improvement of the ERP/consolidation tooling.</li>
<li>Implement scalable controls that support rapid entity growth and new market entry.</li>
</ul>
<p><strong>Leadership & people</strong></p>
<ul>
<li>Build, lead, and develop a geographically distributed accounting team.</li>
<li>Set performance standards, mentor talent, and foster a culture of accuracy and accountability.</li>
</ul>
<h4>What we offer you?</h4>
<p>We believe you will love working at Foodics!<br>
We offer highly competitive compensation packages, including bonuses and the potential for shares.<br>
We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br>
Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.<br>
We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p>
<h4>What are we looking for?</h4>
<ul>
<li>Professional accounting qualification (ACA, ACCA, CPA, or equivalent).</li>
<li>10+ years of progressive accounting experience, including significant time at group/consolidation level.</li>
<li>Proven experience leading group consolidation for a multinational, multi-entity, multi-currency business.</li>
<li>Strong, demonstrable IFRS technical expertise, including IFRS 15 revenue recognition.</li>
<li>Audit and/or accounting training gained at a Big Four firm.</li>
<li>Fluent, business-level English (written and verbal).</li>
<li>Track record of leading and developing finance teams.</li>
<li>Authoritative command of IFRS and complex consolidation.</li>
<li>Strong analytical skills and process orientation.</li>
<li>Effective leadership of distributed teams across cultures and time zones.</li>
<li>Resilience and reliability under tight close and audit deadlines.</li>
</ul>
<h4>Who will excel?</h4>
<ul>
<li>Experience in SaaS, subscription, or FinTech/regulated financial services businesses.</li>
<li>Exposure to GCC/MENA reporting and regulatory environments, particularly KSA.</li>
<li>Working knowledge of transfer pricing principles, documentation, and intercompany arrangements.</li>
<li>Experience leading or supporting an ERP migration or implementation (e.g. Oracle to SAP).</li>
<li>Experience scaling finance operations through rapid growth, fundraising, or M&A.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.</span><br><span>Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</span></p><br><p><span><strong><em>We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.</em></strong></span></p><br><br><ul><li>Senior Commercial Manager – Careem Shops (Jordan)About Careem Shops<p>Careem Shops is a third-party marketplace inside the Everything App, connecting customers to a wide network of local partner stores—including supermarkets, pharmacies, florists, butcheries, electronics shops, pet shops, and more.</p><br><p>Every order is picked and packed by the partner themselves, with our Captain network delivering it in 30 minutes. Our mission is simple: <strong>simplify and improve lives across the region, one order at a time.</strong></p><br>About the role:<p>We’re looking for a Senior Commercial Manager to lead and grow Careem Shops in Jordan. You will own the commercial strategy and P&amp;L, build and scale partnerships across key retail categories, and work closely with cross-functional teams to deliver sustainable growth and an exceptional customer experience.<br>This role combines strategic thinking with hands-on execution. You’ll be responsible for driving business performance, identifying new growth opportunities, and shaping the future of quick commerce in Jordan. Reporting directly to the GM of Careem Shops for UAE &amp; Jordan, you’ll have the opportunity to influence strategy, execute at scale, and make a measurable impact on one of Careem’s fastest-growing businesses.<br>You’ll inherit a business with strong foundations and a clear opportunity to accelerate its next phase of growth.</p><br>What You Will Own1. P&amp;L and Commercial Strategy<ul><li><p><strong>Full ownership</strong> of the Jordan Shops P&amp;L.</p><br></li><li><p><strong>Set and defend category strategy</strong> across supermarkets, pharmacy, flowers, butcheries, electronics, and other sub-verticals.</p><br></li><li><p><strong>Build the annual and quarterly business plans</strong>, reporting performance and forecasts to the GM with public-company rigour.</p><br></li></ul>2. Merchant and Partner Store Operations<ul><li><p><strong>Lead merchant acquisition and account management</strong> across all categories, growing the base of local SMEs on the platform while improving mutual unit economics.</p><br></li><li><p><strong>Own partner store operational standards</strong> (catalogue/menu quality, stock accuracy, and order-acceptance times) to safeguard our sub-25-minute delivery promise.</p><br></li><li><p><strong>Partner with Category and Captain Ops teams</strong> to maintain high availability during peak demand and seasonal surges (e.g., Ramadan, back-to-school).</p><br></li></ul>3. Everything App Synergy<ul><li><p><strong>Collaborate with Careem Pay</strong> to ensure frictionless checkout and drive wallet adoption across Shops orders.</p><br></li><li><p><strong>Partner with Captain Ops</strong> to protect delivery reliability and Captain earnings.</p><br></li><li><p><strong>Identify cross-sell opportunities</strong> with Rides and Food to maximize customer lifetime value within a single Careem Super App session.</p><br></li></ul>4. People and Culture<ul><li><p><strong>Lead and develop</strong> a local team of commercial, operations, and category colleagues, hiring the next layer of Jordan Shops leadership.</p><br></li><li><p><strong>Represent Jordan Shops</strong> in regional forums, ensuring local market realities directly inform Group strategy.</p><br></li></ul>What Success Looks Like<p><strong>Growth:</strong> GMV growth ahead of the market, quarter over quarter, without sacrificing contribution margin.</p><br><p><strong>Efficiency:</strong> Improved last-mile unit economics through smarter partner density, order batching, and Captain utilisation.</p><br><p><strong>Retention:</strong> A growing, loyal merchant base measured by repeat listings and reduced churn.</p><br><p><strong>Sustainability:</strong> A Captain network that views Careem Shops as reliable, well-paid work.</p><br><strong>What We Are Looking For</strong><ul><li><p><strong>Experience:</strong> 8+ years in commercial, operations, or general management roles—ideally within quick-commerce, retail, or on-demand delivery.</p><br></li><li><p><strong>Financial Acumen:</strong> Demonstrated P&amp;L ownership with comfort being evaluated on GMV, AOV, and margin.</p><br></li><li><p><strong>Market Knowledge:</strong> Deep familiarity with the Jordanian market, including consumer behaviour, the merchant landscape, and local regulations.</p><br></li><li><p><strong>Mindset:</strong> A builder's mindset—hands-on with data, unfazed by ambiguity, and quick to execute solutions.</p><br></li><li><p><strong>Languages:</strong> Arabic and English fluency is preferred.</p><br></li></ul><br></li></ul><p><strong>What we’ll provide you</strong></p><br><p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</p><br><ul><li>Work and learn from great minds by joining a community of inspiring colleagues.</li><li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li><li>Explore new opportunities to learn and grow every day.</li><li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li><li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul><p>&nbsp;</p><br><p>&nbsp;</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Analyst is based in the EBRD s resident office in Amman, Jordan and is dedicated to working in the sustainable infrastructure sector in the EBRD s (SI MEA) team, which delivers the Bank s mandate in the energy and infrastructure sectors in Jordan, as well as other countries in the region. This position is focused on infrastructure whereby the team is responsible for debt and equity investments in the public and private sector in the transport and municipal infrastructure including water, public transport, and waste subsectors. The Analyst contributes to all phases of the project cycle, including project origination, structuring, execution, implementation and monitoring. The Analyst will take responsibility for the tasks assigned to them by the operation leader, the Regional Head for Infrastructure or more senior members of the project team, or more senior bankers, which may include undertaking comprehensive due diligence, including financial, market, integrity and EBRD policy compliance, as well as effective post-signing implementation and monitoring. In addition, tasks may be assigned by the Director, Regional Head Eastern Mediterranean related to sectoral needs. The Analyst carries out these tasks as part of a project team under the guidance of the operation leader or under the supervision/guidance of the Regional Heads or more senior bankers. The Analyst role may also include elements of business/pipeline development, client management and policy dialogue. In particular the Analyst will be actively involved in the following tasks: </p><p>• Supporting the implementation and monitoring of existing projects in Jordan including the infrastructure public sector portfolio; </p><p>• Maintain the relationship with clients and key stakeholders in the sector in Jordan, including the authorities, private operators, and other international organisations; </p><p>• Coordinate technical cooperation assignments with the authorities; and Contribute to coordinating due diligence visits, financial modelling and drafting or approval documents for new projects. </p><p>Accountabilities & Responsiblities </p><p>Under the guidance of the operation leader or a more senior banker: </p><p>Structuring and Execution </p><p>• Work as a project team member on transactions, contributing to all aspects of project structuring and execution, including comprehensive research and analysis of background materials, market information and financial performance data; analyse and evaluate potential risks related to the proposed project, including analysis of financial statements, preparing and updating financial models and financial projections; </p><p>• Assist with the designing and processing of technical co-operation assistance, including preparation of terms of reference and internal approval documentation, to support the related investment project or the related policy dialogue initiative; </p><p>• As may be requested, assist with communication with other internal units of the Bank, clients and other stakeholders, at the operational level, such as preparing draft correspondence, presentations, and following up on internal emails; </p><p>• Ensure that all tasks assigned to the Analyst are completed within the specified time frames to a high quality and in line with the policies, procedures and objectives of the Bank. </p><p>Portfolio Monitoring, Value Creation and Reporting </p><p>• As requested by the operation leader or a Portfolio Manager, undertake assigned tasks relating to the implementation and monitoring of projects to which the Analyst is assigned as part of the project team, including compliance with project agreements and Bank procedures related to disbursement, monitoring of progress of the project and financial performance of the client, assessing evolving risk factors and monitoring and assessing covenant compliance; </p><p>• As requested by the operation leader or more senior member of the project team, prepare timely and comprehensive draft monitoring reports and include recommendations for corrective actions where required and ensure these corrective actions and recommendations are brought to the attention of more senior team members; </p><p>• As may be requested by, and under the supervision of, a TC operation leader, assist with the effective implementation and monitoring of TC assignments including communication with TC client, monitoring of TC fund usage, preparation and filing of relevant TC progress and completion reports to support the TC operation leader to meet donor reporting requirements and operational objectives. </p><p>The responsibilities of the Analyst are designed to allow the Analyst to progressively undertake more complex tasks and build the scope of responsibilities based on acquired experience and expertise. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree. Master s degree preferred or equivalent experience in the areas of expertise.</li><li>Professional qualification such as ACA, CFA, ACCA, or CIMA desirable.</li><li>Quantitative/numerical skills are critical with the ability to interpret financial information and to design and use financial models.</li><li>Credit analysis skills, with the ability to interpret accounts, understanding local and international accounting principles and practice of credit analysis.</li><li>Computer literacy, conversant with Microsoft Office and spread sheet packages including financial analysis and modelling modules.</li><li>Good understanding of relevant systems and processes.</li><li>Ability to work effectively as a team member and to deadlines and under time pressure.</li><li>Good written and oral communication skills in English and Arabic.</li><li>Experience working in Jordan preferred.</li><li>Relevant financial industry experience from an investment or commercial bank, private equity firm, asset management firm, or auditing/financial consulting firm operating to international standards.</li><li>Good understanding of infrastructure and the energy sectors in the region.</li><li>Experience in project finance and / or climate finance is an advantage.</li></ul><p></p></section>
<p><h4>Position summary</h4>
<p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department.</p>
<p>Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms, and keep organized files of all groups. Set up proper billing accounts according to accounting policies.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’</p><p></p>
<p><h4>Description</h4>
<p>Lead end-to-end delivery of Microsoft infrastructure services including deployment, support, optimization, and migration projects.</p>
<p>Serve as the technical escalation point for complex issues across Exchange, Active Directory, SQL Server, and Windows Server environments.</p>
<p>Maintain hands-on involvement in on-premise server environments, including troubleshooting, configuration, and performance optimization.</p>
<p>Design and execute migration strategies (on-prem to on-prem, on-prem to hybrid/cloud) with minimal service disruption.</p>
<h4>Microsoft platform expertise</h4>
<p>Architect, deploy, and support:</p>
<ul>
<li>Microsoft Exchange (on-prem and hybrid)</li>
<li>Active Directory, Group Policy, DNS, DHCP</li>
<li>SQL Server (installation, configuration, maintenance, and performance tuning)</li>
</ul>
<p>Ensure systems are secure, scalable, and aligned with Microsoft best practices.</p>
<h4>Required qualifications & experience</h4>
<h4>Mandatory experience</h4>
<p>Minimum 6-7 years of hands-on experience in Microsoft enterprise technologies.</p>
<p>Deep expertise in:</p>
<ul>
<li>Microsoft Exchange (setup, support, troubleshooting, and migration)</li>
<li>Active Directory (design, administration, and recovery)</li>
<li>SQL Server (installation, configuration, support)</li>
</ul>
<p>Strong on-premise server experience — hands-on exposure is mandatory.</p>
<p>Proven experience delivering and supporting enterprise-scale environments.</p></p><p></p>
<p><h4>Description</h4>
<p>Lead end-to-end delivery of Microsoft infrastructure services including deployment, support, optimization, and migration projects.</p>
<p>Serve as the technical escalation point for complex issues across Exchange, Active Directory, SQL Server, and Windows Server environments.</p>
<p>Maintain hands-on involvement in on-premise server environments, including troubleshooting, configuration, and performance optimization.</p>
<p>Design and execute migration strategies (on-prem to on-prem, on-prem to hybrid/cloud) with minimal service disruption.</p>
<h4>Microsoft platform expertise</h4>
<p>Architect, deploy, and support:</p>
<ul>
<li>Microsoft Exchange (on-prem and hybrid)</li>
<li>Active Directory, Group Policy, DNS, DHCP</li>
<li>SQL Server (installation, configuration, maintenance, and performance tuning)</li>
</ul>
<p>Ensure systems are secure, scalable, and aligned with Microsoft best practices.</p>
<h4>Required qualifications & experience</h4>
<h4>Mandatory experience</h4>
<p>Minimum 6-7 years of hands-on experience in Microsoft enterprise technologies.</p>
<p>Deep expertise in:</p>
<ul>
<li>Microsoft Exchange (setup, support, troubleshooting, and migration)</li>
<li>Active Directory (design, administration, and recovery)</li>
<li>SQL Server (installation, configuration, support)</li>
</ul>
<p>Strong on-premise server experience — hands-on exposure is mandatory.</p>
<p>Proven experience delivering and supporting enterprise-scale environments.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Full Stack Developer (.<br>NET & Angular) Are you passionate about building scalable, high-performance web applications and working with cutting-edge tech stacks?<br> We are looking for a talented Full Stack Developer with 5+ years of experience to join our dynamic team and help drive our next wave of innovation!<br> What You’ll Do: Design, develop, maintain, and enhance web applications using .<br>NET / ASP.NET Core and Angular .<br> Develop and maintain RESTful APIs and integrate frontend applications with backend services.<br> Implement new business requirements, enhancements, and change requests across both frontend and backend.<br> Develop responsive and maintainable user interfaces using Angular, TypeScript, HTML, CSS/SCSS .<br> Develop backend services using C#, ASP.<br>NET Core, Entity Framework Core, and SQL Server .<br> Troubleshoot and resolve technical issues, defects, and application performance problems.<br> Participate in code reviews and ensure adherence to coding standards, best practices, and clean-code principles.<br> Collaborate closely with BA, QA, UI/UX, and other development team members throughout the software development lifecycle.<br> Support integration activities with internal and external systems.<br> Support application deployments and resolve issues across Development, UAT, Staging, and Production environments when required.<br> Ensure delivered solutions are scalable, maintainable, secure, and aligned with the existing system architecture.<br> · 5+ years of professional experience in Full Stack software development.<br> · Strong experience with C# and ASP.<br>NET Core / .<br>NET . · Strong experience with Angular and TypeScript .<br> · Strong knowledge of REST APIs and API integration .<br> · Good experience with Entity Framework Core and SQL Server .<br> · Strong understanding of Object-Oriented Programming (OOP), SOLID principles, design patterns, and clean code .<br> · Good understanding of frontend architecture, reusable components, state management, and responsive web development.<br> · Experience working with Git and source-control workflows.<br> · Experience working within Agile/Scrum development environments .<br> · Good understanding of the software development lifecycle and debugging/troubleshooting techniques.<br> · Strong analytical and problem-solving skills.<br> Good communication skills and ability to work effectively within a cross-functional team.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who Are We❓ We Are Servme!<br> A powerhouse guest experience and CRM platform built for modern hospitality.<br> Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics.<br> Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br> We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels.<br> And yes, we're growing fast.<br> With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond.<br> Ready to serve smarter?<br> That's Servme.<br> The Job in a Nutshell At Servme, growth is driven by execution.<br> This role is not about managing accounts — it’s about closing new business and driving revenue.<br> We’re looking for a high-performing Business Development Manager to own the full SMB sales cycle, from first conversation to signed deal.<br> This is a hands-on, individual contributor role focused purely on pipeline conversion and revenue delivery.<br> What Will You Do❓ This is not a traditional management role.<br> We are looking for a high-intensity, execution-driven Team Lead – SMB Sales (GCC) who can close deals, lead from the front, and drive a team to consistently hit and exceed targets.<br> This is a player-coach role, you will own your own quota while managing and scaling a team of 2–4 Business Development Managers.<br> You are expected to bring structure, discipline, and strategy, while maintaining a strong personal contribution to revenue.<br> Responsibilities: Own and deliver on both team revenue targets and individual sales targets Lead, manage, and push a team of 2–4 SMB sales managers to consistently hit targets Personally close high-value or strategic deals and lead by example Drive a high-performance, high-accountability culture within the team Monitor pipeline health, conversion rates, and sales activity daily Enforce strong CRM discipline, forecasting accuracy, and reporting standards Coach the team on discovery, demos, objection handling, and closing techniques Identify gaps in performance and take immediate corrective action Optimize and refine sales processes, playbooks, and execution strategies Work closely with Marketing and SDR teams to ensure consistent pipeline generation Collaborate with Customer Success for seamless onboarding and retention Provide actionable feedback to Product and Marketing based on market insights What Are We Looking For❓ 5–7 years of experience in SMB sales, B2B sales, or SaaS sales Proven track record as a top performer / closer Experience managing or mentoring sales teams in a high-performance environment Strong ability to drive results through both personal execution and team leadership Experience in scaling sales operations or growing revenue in fast-paced environments Deep understanding of the GCC market and SMB customer landscape Strong skills in negotiation, objection handling, and closing Data-driven mindset with strong focus on pipeline management and conversion optimization Highly driven, competitive, and execution-focused personality Ability to operate under pressure and deliver in a target-driven environment Experience with CRM systems (HubSpot, Salesforce, or similar) Fluency in English and Arabic required (French is a plus) What We Offer You❗ We believe you will love working at Servme!<br> We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br></span> </div>
<p>This Opportunity Seeking qualified, full-time DEERS Operations Specialist at JTC Zarqa, Jordan. The ideal candidate will be able to successfully perform all essential duties as directed by management, regulations, policies, instructions and the Performance Work Statement. NOTE: This positions is contingent upon award of work.</p><p>Your Impact</p><p>Operates the DEERS/RAPIDS site in accordance with all Defense Manpower Data Center (DMDC) policies, DoD regulations, and installation procedures during established support hours. Controls the efficient flow of customer appointments, walk ins, DEERS updates, and ID card issuance to meet customer service and regulatory requirements. Ensures customer service, accuracy, and timeliness objectives are met while supporting personnel readiness and identity management requirements. Facilitates DEERS profile updates, verifies eligibility documentation, and assists customers with enrollment, updates, and dependent record changes. Performs Site Security Manager (SSM) functions, including reviewing system audit trails, maintaining the site roster, enforcing workstation security, and ensuring compliance with DMDC security protocols. Produces monthly Transaction and Periodic Summary reports and maintains all required documentation in accordance with DMDC and Army administrative standards. Manages customer flow, schedules appointments, and ensures proper verification of identity and eligibility for all DEERS/RAPIDS transactions. Ensures all equipment, systems, and workstations remain secure and operational, reporting issues promptly. Maintains administrative files and records in accordance with AR 25 400 2 and applicable DoD guidance. Integrates lessons learned from audits, inspections, and customer feedback to improve site operations. Performs additional duties as required to support program requirements. Performs other duties as required</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Must have computer skills and be able to operate a variety of computer programs.</li><li>Must be able to speak, read and write English fluently</li><li>Must maintain a valid driver s license from their home country with validity for 12 months from on-site employment date</li><li>Must maintain a valid passport from their home country with validity for 12 months from on-site employment date. Passport must have a minimum of 6 blank pages prior to OCONUS mobilization.</li><li>Must be CAC eligible and able to gain and maintain authorized entry onto US military installations.</li><li>To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.</li><li>Must be a U.S. Citizen with an active Secret clearance .</li><li>Minimum of one (1) year of customer service experience in a professional office environment.</li><li>Must complete all DMDC required training and become a certified DEERS/RAPIDS operator prior to performing unsupervised duties.</li><li>Strong verbal and written communication skills with the ability to interact professionally with customers.</li><li>Ability to work independently in a fast paced environment, manage multiple tasks, and meet strict deadlines.</li><li>Proficiency with office automation tools and administrative processes.</li><li>Ability to maintain accurate records, follow detailed procedures, and comply with all DEERS/RAPIDS security requirements.</li><li>Must possess an active Secret clearance .</li><li>Must comply with all DMDC, DoD, and company information security policies and procedures.</li><li>Responsible for safeguarding personal identity information (PII) and ensuring proper classification, handling, and storage of sensitive data.</li><li>Must sign a company non disclosure agreement prior to accessing controlled information.</li><li>Completion of DMDC DEERS/RAPIDS Certification Training required prior to unsupervised operations. Additional training may be required based on mission needs.</li><li>Must meet CENTCOM deployment health standards. All new hires must process through the CONUS Replacement Center (CRC) at Fort Bliss, TX, and be approved for deployment, including receipt of required PPE.</li><li>Work may involve fast paced customer service operations, multiple concurrent tasks, and strict timelines.</li><li>Must be able to sit or stand for extended periods while assisting customers.</li><li>Work environment may include continuous interaction with customers and use of secure computer systems.</li></ul>
<p>We are seeking an experienced Sales & Marketing Expert (E-commerce) to support the growth and commercialization of a digital marketplace platform. The consultant will be responsible for designing and implementing a scalable sales and marketing framework, establishing supplier and retailer acquisition strategies, and enabling sustainable growth in platform registrations, subscriptions, and transaction volumes. The role requires hands-on experience in marketplace, e-commerce, platform, or technology-driven business environments. This will be a short-term engagement that would last a few months.</p><p><b>Key Requirements</b></p><ul><li>Proven experience in building and implementing sales and marketing strategies for digital platforms, marketplaces, e-commerce businesses, or technology-enabled ventures.</li><li>Demonstrated experience designing and operationalizing sales structures, sales processes, and customer acquisition frameworks .</li><li>Experience developing and executing go-to-market (GTM) strategies for platform-based businesses.</li><li>Track record of increasing supplier/vendor onboarding, merchant acquisition, customer registrations, and subscription growth.</li><li>Experience developing sales pipelines, lead generation methodologies, and customer engagement models.</li><li>Experience driving platform adoption, transaction growth, and customer retention initiatives.</li><li>Experience designing and implementing performance management frameworks, KPIs, and sales dashboards.</li><li>Proven experience training, coaching, and mentoring sales and business development teams.</li><li>Experience working with B2B, B2B2C, marketplace, or e-commerce business models.</li></ul><p>Preferred Qualifications</p><ul><li>Experience working with wholesale, retail, or marketplace platforms.</li><li>Previous experience launching or scaling digital platforms in the GCC or Middle East region.</li><li>Experience with CRM systems, marketing automation platforms, and customer success frameworks.</li><li>Exposure to subscription-based business models and recurring revenue strategies.</li><li>Experience supporting digital transformation or platform commercialization initiatives.</li></ul><p>Other Qualifications</p><ul><li>Strong stakeholder management and facilitation skills.</li><li>Excellent presentation, communication, and training capabilities.</li><li>Strong analytical and commercial acumen.</li><li>Ability to work independently and deliver practical, results-oriented solutions.</li></ul><p>Key Responsibilities</p><ul><li>Develop and implement a comprehensive sales and marketing strategy for the platform.</li><li>Design the target sales organization structure, operating model, and performance framework.</li><li>Establish supplier, merchant, and retail shop acquisition methodologies and onboarding processes.</li><li>Develop sales playbooks, operating procedures, and performance metrics.</li><li>Train and mentor internal teams on sales execution, customer acquisition, and account management.</li><li>Design and implement initiatives to increase supplier and retailer registrations and subscriptions.</li><li>Develop customer engagement and retention strategies to increase purchasing activity and repeat transactions.</li><li>Analyze platform performance and recommend improvements to drive sustainable growth.</li><li>Support the implementation of sales, marketing, and customer success best practices.</li><li>Monitor KPIs and provide recommendations to optimize acquisition, conversion, retention, and revenue growth.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in building and implementing sales and marketing strategies for digital platforms, marketplaces, e-commerce businesses, or technology-enabled ventures.</li><li>Demonstrated experience designing and operationalizing sales structures, sales processes, and customer acquisition frameworks .</li><li>Experience developing and executing go-to-market (GTM) strategies for platform-based businesses.</li><li>Track record of increasing supplier/vendor onboarding, merchant acquisition, customer registrations, and subscription growth.</li><li>Experience developing sales pipelines, lead generation methodologies, and customer engagement models.</li><li>Experience driving platform adoption, transaction growth, and customer retention initiatives.</li><li>Experience designing and implementing performance management frameworks, KPIs, and sales dashboards.</li><li>Proven experience training, coaching, and mentoring sales and business development teams.</li><li>Experience working with B2B, B2B2C, marketplace, or e-commerce business models.</li><li>Experience working with wholesale, retail, or marketplace platforms.</li><li>Previous experience launching or scaling digital platforms in the GCC or Middle East region.</li><li>Experience with CRM systems, marketing automation platforms, and customer success frameworks.</li><li>Exposure to subscription-based business models and recurring revenue strategies.</li><li>Experience supporting digital transformation or platform commercialization initiatives.</li><li>Strong stakeholder management and facilitation skills.</li><li>Excellent presentation, communication, and training capabilities.</li><li>Strong analytical and commercial acumen.</li><li>Ability to work independently and deliver practical, results-oriented solutions.</li><li>Bachelor's degree in Business Administration, Marketing, Sales, E-Commerce, or a related field.</li></ul>
<p><h4>Description</h4>
<p>Optimiza is seeking a dedicated junior Oracle DB administrator to assist with the effective management and administration of our Oracle database systems.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.</li>
<li>Support database monitoring, tuning, and troubleshooting efforts.</li>
<li>Help in performing backup and recovery operations to maintain data integrity and availability.</li>
<li>Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.</li>
<li>Document procedures and maintain records of database activities.</li>
<li>Participate in on-call rotation and respond promptly to database incidents.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, information technology, or related field.</li>
<li>1-2 years of Oracle database concepts and architecture.</li>
<li>Familiarity with SQL and PL/SQL programming.</li>
<li>Willingness to learn and adapt in a fast-paced environment.</li>
<li>Good problem-solving skills and attention to detail.</li>
<li>Effective communication and teamwork abilities.</li>
<li>Certifications in Oracle database administration are a plus but not mandatory.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Class A health insurance</li>
<li>Annual bonus</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is seeking a dedicated junior Oracle DB administrator to assist with the effective management and administration of our Oracle database systems.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.</li>
<li>Support database monitoring, tuning, and troubleshooting efforts.</li>
<li>Help in performing backup and recovery operations to maintain data integrity and availability.</li>
<li>Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.</li>
<li>Document procedures and maintain records of database activities.</li>
<li>Participate in on-call rotation and respond promptly to database incidents.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, information technology, or related field.</li>
<li>1-2 years of Oracle database concepts and architecture.</li>
<li>Familiarity with SQL and PL/SQL programming.</li>
<li>Willingness to learn and adapt in a fast-paced environment.</li>
<li>Good problem-solving skills and attention to detail.</li>
<li>Effective communication and teamwork abilities.</li>
<li>Certifications in Oracle database administration are a plus but not mandatory.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Class A health insurance</li>
<li>Annual bonus</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is seeking a dedicated junior Oracle DB administrator to assist with the effective management and administration of our Oracle database systems.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.</li>
<li>Support database monitoring, tuning, and troubleshooting efforts.</li>
<li>Help in performing backup and recovery operations to maintain data integrity and availability.</li>
<li>Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.</li>
<li>Document procedures and maintain records of database activities.</li>
<li>Participate in on-call rotation and respond promptly to database incidents.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, information technology, or related field.</li>
<li>1-2 years of Oracle database concepts and architecture.</li>
<li>Familiarity with SQL and PL/SQL programming.</li>
<li>Willingness to learn and adapt in a fast-paced environment.</li>
<li>Good problem-solving skills and attention to detail.</li>
<li>Effective communication and teamwork abilities.</li>
<li>Certifications in Oracle database administration are a plus but not mandatory.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Class A health insurance</li>
<li>Annual bonus</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b><br></b></p><p><b>Job Description Responsibilities</b>: The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p><ul><li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li><li>Maintains the highest standard of professionalism, ethics and attitude towards guests and colleagues.</li><li>Assist guests with check-in, check-out, and general hotel inquiries.</li><li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li><li>Coordinate with other hotel departments to ensure seamless guest experiences.</li><li>Conduct daily guest engagement activities and follow up on guest feedback.</li><li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li><li>Maintain accurate guest profiles and update relevant information in the hotel system.</li><li>Promote hotel facilities, services, and special offers to guests.</li><li>Monitor guest satisfaction levels and contribute to improving service quality.</li><li>Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling).</li><li>Support the Front Office team during peak operational periods when required.</li><li>Ensure compliance with hotel policies, procedures, and brand standards.</li><li>Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports.</li><li>Meet the required daily quota for Guest courtesy calls as established by management.</li><li>Conducts show around of the hotel when requested.</li><li>Maintain a complete knowledge of: Hotels features/services, hours of operation. Hotels restaurant and menu price range. Hotels room types, numbers, names, amenities and location. All the Repeat Guest/ Special Guest programs and packages. All room rates, special packages and promotions.</li><li>Co-ordinates and assists with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests.</li><li>Follows Hotel s telephone etiquette standards.</li><li>Enrollment of new loyalty members and updates certificate maintenance when applicable.</li><li>Drives Rate and RevPAR through up-selling room brand.</li><li>Follow departmental policies and procedures.</li><li>Follow all safety and sanitation policies.</li><li>Other duties as assigned.</li></ul><p><b>Qualifications </b>Qualifications: Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field. Previous experience in Front Office, Guest Relations or Hospitality Operations preferred. Excellent communication and interpersonal skills. Strong guests service and problem-solving abilities. Professional appearance and positive attitude. Ability to work under pressure and handle multiple tasks effectively. Strong organizational and time management skills. Proficient in the English language (verbal & written). Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective. Knowledge of computerized Front Office systems required. Must have the ability to handle cash effectively and accurately.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field. Previous experience in Front Office, Guest Relations or Hospitality Operations preferred. Excellent communication and interpersonal skills. Strong guests service and problem-solving abilities. Professional appearance and positive attitude. Ability to work under pressure and handle multiple tasks effectively. Strong organizational and time management skills. Proficient in the English language (verbal & written). Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective. Knowledge of computerized Front Office systems required. Must have the ability to handle cash effectively and accurately.</p><p>Physical Requirements: Ability to stand and walk for extended periods. Flexible to work shifts, weekends, and public holidays as required by hotel operations.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Optimiza is seeking a dedicated Junior Oracle DB Administrator to assist with the effective management and administration of our Oracle database systems.<br> Key Responsibilities: Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.<br> Support database monitoring, tuning, and troubleshooting efforts.<br> Help in performing backup and recovery operations to maintain data integrity and availability.<br> Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.<br> Document procedures and maintain records of database activities.<br> Participate in on-call rotation and respond promptly to database incidents.<br> Class A Health Insurance Annual Bonus Bachelor’s degree in Computer Science, Information Technology, or related field.<br> 1-2 years of Oracle database concepts and architecture.<br> Familiarity with SQL and PL/SQL programming.<br> Willingness to learn and adapt in a fast-paced environment.<br> Good problem-solving skills and attention to detail.<br> Effective communication and teamwork abilities.<br> Certifications in Oracle Database Administration are a plus but not mandatory.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p>To support the Compliance team in ensuring adherence to regulatory requirements, internal policies, and ethical standards through day-to-day compliance tasks, data gathering, research, and process support. The role also aims to contribute to the improvement and automation of compliance operations while building foundational knowledge in the field.</p><br><br>Job Description
<br><ul>
<li>Develop a foundational understanding of compliance and ethics topics, including but not limited to anti-bribery, anti-money laundering, sanctions, and data privacy.</li>
<li>Perform basic compliance-related tasks with supervision and gradually take ownership of assigned responsibilities.</li>
<li>Assist in day-to-day compliance activities such as customer/vendor screening and internal checks.</li>
<li>Support the gathering, organizing, and analysis of compliance-related data for reviews and reporting.</li>
<li>Conduct basic research on regulatory topics and internal policies to support compliance initiatives.</li>
<li>Collaborate with other departments to ensure proper implementation of compliance procedures.</li>
<li>Support automation efforts and demonstrate willingness to work with technology tools to improve compliance processes; familiarity or interest in compliance platforms or workflow automation tools is a plus</li>
<li>Help maintain and update compliance dashboards, trackers, or digital tools as needed.</li>
</ul><br>Job Requirements - Experience and Education
<br><ul>
<li>Bachelor’s degree in business, Law, Finance, Information Systems, or a related field.</li>
<li>0–2 years of experience in compliance, risk management, internal audit, or related fields.</li>
<li>Strong interest in regulatory compliance, ethics, and corporate governance.</li>
<li>Basic understanding of international compliance standards (e.g., AML, sanctions, anti-bribery) is an advantage.</li>
<li>Familiarity or hands-on experience with <strong>technology tools</strong>, data handling, or <strong>digital transformation initiatives</strong> is a plus.</li>
<li>Ability to work with Microsoft Office tools (Excel, PowerPoint, Word); knowledge of automation tools or compliance systems is a strong advantage.</li>
<li>Strong analytical, organizational, and communication skills.</li>
<li>Willingness to learn and grow within the compliance function.</li>
</ul><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p><span><span><span><span><span>The Contact Center Executive at Aramex will be responsible for delivering exceptional customer service by managing customer inquiries, resolving issues, and providing information about products or services. This role plays a critical part in ensuring customer satisfaction and loyalty through efficient communication and problem-solving.</span></span></span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li><span><span><span>Provide personalized customer service by responding to the needs of each customer </span></span></span></li>
<li><span><span><span>Log shipment collection requests.</span></span></span></li>
<li><span><span><span>Track customers’ shipments to answer customer’s inquiries for updates on products as Express, Domestic, Shop & Ship and personalized</span></span></span></li>
<li><span><span><span>Handle and resolve customers’ complaints and root certain issues and inquiries which are not under the contact center scope of responsibility to the concerned departments/CMTs. </span></span></span></li>
<li><span><span><span>Provides products and service information to customers as needed. </span></span></span></li>
<li><span><span><span>Answer customers’ general inquiries.</span></span></span></li>
<li><span><span><span>Initiate telephone calls with the customers to gather initial information about location/address and preferred timing for shipment delivery.</span></span></span></li>
<li><span><span><span>Verify information, in case of multiple delivery for same customer. </span></span></span></li>
<li><span><span><span>Answer customers’ incoming calls to acquire locations for personalized shipments</span></span></span></li>
<li><span><span><span>Act as an inbound executive by answering Customers’ calls in case of customers’ complaints related to a non-delivered or delayed shipment, or any inquiries related to general or personalized service or products. </span></span></span></li>
<li><span><span><span>Manage customers’ expectation in the most professional customer-centric manner.</span></span></span></li>
<li><span><span><span>Provide tailored customer service and respond to the needs of each customer as service/deliveries are personalized per customer.</span></span></span></li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span>Bachelor’s degree or equivalent experience in customer service or a related field.</span></span></li>
<li><span><span>1-2 Years Experience in customer service or call center role.</span></span></li>
</ul>
<ul>
<li><span><span><span>Proficient with contact center systems (CRM tools, ticketing systems, etc.) and basic office software (MS Office). Flexible with all shifts</span></span></span></li>
<li><span><span><span>Previous experience handling customers’ inquiry via phone, email or live chat is preferred.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Collaborate & break silos<br>Execution & Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills
<br>Communication Skills<br>Customer Centric<br>Decision Making<br>Problem Solving<br>Team Collaboration<br>Time Management<br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role <br> <p><span>We are looking for a fresh graduate to join the Technology & Digital Innovation Department for a one-year internship contract under Zain Youth Program.</span></p><br><p><b><span>Job tasks and responsibilities:</span></b></p><br><ul><li><p><span>Analyze business and sales requirements and contribute to transforming them into system features and enhancements across platforms such as </span><b><span>K2-based BPM</span></b><span>, </span><b><span>Microsoft Dynamics CRM</span></b><span>, </span><b><span>CAD (Oracle procedures)</span></b><span>, and internal applications (e.g., </span><b><span>BSA</span></b><span>), using currently adopted technologies — subject to change based on future business or technical decisions.</span></p><br></li><li><p><span>Participate in the development, testing, and deployment of features within business support systems using technologies such as </span><b><span>.NET</span></b><span>, </span><b><span>SQL</span></b><span>, and </span><b><span>React</span></b><span> (for modernized UIs), while ensuring adherence to quality and performance standards.</span></p><br></li><li><p><span>Support business workflow automation and digital process initiatives by contributing to the configuration, development, or troubleshooting of the </span><b><span>K2 BPM system</span></b><span> or any other future workflow platform as adopted.</span></p><br></li><li><p><span>Assist in maintaining and debugging </span><b><span>backend processes</span></b><span> and job schedulers (e.g., </span><b><span>Hangfire</span></b><span>) to support operational needs and ensure background tasks are running reliably.</span></p><br></li><li><p><span>Troubleshoot and resolve issues related to </span><b><span>relational databases</span></b><span> (such as SQL Server or Oracle), including stored procedures, queries, and data logic — while remaining open to working with any future database technologies selected by the organization.</span></p><br></li><li><p><span>Collaborate with vendors to report issues, follow up on problem resolution, and ensure alignment between internal business requirements and vendor-delivered solutions — especially for systems like </span><b><span>CAD</span></b><span> or outsourced applications.</span></p><br></li><li><p><span>Provide internal users with system support and training to ensure proper usage of deployed applications and address their inquiries or functional issues effectively.</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><b><span>A Bachelor's degree in: </span></b><span>Computer science, computer engineering, software engineering and any major related to IT.</span></p><br><p><b><span>Soft Skills</span></b></p><br><ul><li><p><span>Analytical Thinking</span></p><br></li><li><p><span>Collaboration & Inclusion</span></p><br></li><li><p><span>Data Analysis</span></p><br></li><li><p><span>Follow up & Coordination</span></p><br></li></ul><p><b><span>Technical Skills</span></b></p><br><ul><li><p><span>OOP principle.</span></p><br></li><li><p><span>C#.Net.</span></p><br></li><li><p><span>Database Queries</span></p><br></li></ul> <br> <br> </div>