Exhibition Director Jobs in Jordan

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Requisition ID #</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>26WD99896<p>The Account Based Renewals Rep&nbsp;independently manages time and tasks to handle multiple renewal cycles, engaging in communication and negotiation activities with moderate guidance.</p><br><p>The role supports customer satisfaction by identifying and addressing customer needs, provides light touch partner support, monitors churn risks, and ensures accurate and timely renewal execution.</p><br><p>They leverage CRM systems to automate workflows and flag exceptions within established guidelines.<br><b>Key Responsibilities</b><br><i>Execute End to End Renewal Motions</i><br>• Independently execute full renewal workflows for assigned accounts.<br><i>Close Renewals</i><br>• Defend existing customer base by ensuring timely and accurate renewal execution with moderate guidance.<br><i>Drive and Close Seat Expansions</i><br>• Identify and close seat expansion opportunities (additional licenses across existing buyers, teams, or personas) using standard playbooks during renewal.<br><i>Monitor Auto Renewal Status</i><br>• Intervene when auto renewals are disabled to prevent churn, applying judgment within well defined guidelines.<br><i>Customer Procurement Interaction</i><br>• Work directly with customer procurement teams to ensure seamless renewal execution, operating with general instruction on routine tasks.<br><b>Skills &amp; Competencies</b><br>• <i>Organizational &amp; Time Management:</i> Manages multiple renewal cycles independently, with moderate guidance.<br>• <i>Customer First Mindset: </i>Identifies and addresses customer needs to drive satisfaction.<br>• <i>Communication: </i>Engages customers using clear, effective communication to secure renewals.<br>•<i> Negotiation: </i>Applies basic negotiation techniques to achieve mutual agreement on renewals.<br>• <i>CRM &amp; Workflow Systems: </i>Utilizes CRM systems to automate workflows and flag exceptions.<br><b>ATU (Account Team Unit) Collaboration</b><br>• <i>Expansion Qualification:</i> Engages Account Executives for larger cross sell or expansion opportunities with moderate guidance.<br>• <i>Customer Success Collaboration: </i>Provides light touch coordination with Customer Success Managers to support retention and adoption.<br>• <i>Partner Engagement:</i> Supports partners where applicable, following general instructions.<br>• <i>Share Insights:</i> Communicates churn risks, blockers, and missed upsell signals across teams and geographies.<br>• <i>Feedback Loop:</i> Provides feedback on product experiences and packaging based on customer insights.<br><b>Required Qualifications</b><br>• 2–3 years of experience in renewals, account management, customer success, inside sales, or a similar customer facing role.<br>• Experience managing renewal cycles or recurring revenue motions.<br>• Strong communication skills with the ability to influence customer decisions.<br>• Foundational negotiation skills with the ability to secure renewals or basic expansions.<br>• Ability to manage multiple concurrent workflows and adhere to renewal timelines.<br>• Proficiency using CRM systems and basic workflow automation.<br><b>Preferred Qualifications</b><br>• Experience working in SaaS, subscription licensing, or recurring revenue commercial environments.<br>• Familiarity with procurement processes or vendor customer negotiation cycles.<br>• Exposure to partner led or channel supported sales motions.<br>• Experience identifying churn risks or upsell signals through customer conversations or data.<br>• Working knowledge of forecasting renewals or using dashboards for revenue tracking.<br>• Experience coordinating across sales, customer success, and partner teams.</p><br><p><span><b><b>Learn More</b></b></span></p><br><p><b><span>About Autodesk</span></b></p><br><p><span>Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.</span></p><br><p><span>We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.</span></p><br><p><span>When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!</span></p><br><p><b><span>Salary transparency</span></b></p><br>Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.<br><p><b>Belonging</b><br>We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: <span><u>https://www.autodesk.com/company/global-belonging</u></span></p><br><p><b>Are you an existing contractor or consultant with Autodesk? </b></p><br><p>Please search for open jobs and apply internally (not on this external site).</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an energetic, well-presented, and guest-focused Hostess who is passionate about delivering exceptional hospitality with warmth and professionalism in luxury restaurant environments.<br> As the first point of contact for our guests, you will play a key role in creating memorable first impressions, ensuring every visitor receives a warm welcome and an outstanding dining experience from arrival to departure.<br> This is approximately a 45 -day activation event running from 15 July 2026 to 30 August 2026 .<br> This opportunity is based at a resort in Saudi Arabia , with flights, accommodation, and meals provided by the company .<br> Guest Experience Welcome guests with a warm, friendly, and professional attitude.<br> Manage reservations, walk-ins, and waiting lists efficiently.<br> Escort guests to their tables while introducing the restaurant experience.<br> Provide accurate information about the venue, menus, promotions, and events.<br> Handle guest enquiries and special seating requests promptly and courteously.<br> Ensure every guest receives a positive first and last impression of the restaurant.<br> Service Excellence Monitor the dining room to ensure a seamless guest flow.<br> Coordinate with the restaurant team to optimize table availability and seating.<br> Anticipate guest needs and resolve concerns professionally.<br> Balance a warm, engaging personality with the high service standards expected in a premium hospitality environment.<br> Maintain a polished appearance and uphold the restaurant's luxury brand image at all times.<br> Team &amp; Operations Work closely with managers, servers, and support staff to ensure smooth restaurant operations.<br> Assist with opening and closing hostess duties.<br> Keep the reception, waiting area, and entrance clean, organized, and inviting.<br> Support the team during busy service periods while maintaining a calm and welcoming presence.<br> Follow company policies, health and safety standards, and operational procedures.<br> All Travel &amp; Flights Covered.<br> Full travel arrangements, including flights and transfers, will be arranged ensuring a seamless journey to and from the activation location.<br> Accommodation provided Transport provided Meals provided Work gaining exposure to world-class hospitality standards.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures to name a few: The Groves ZodiaC Cuisine Little Krazy LucaLand El Lechazo Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br> Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> 2+ years of experience as a Hostess or Captain Waitress in hotels, restaurants, or beach clubs.<br> Understanding of restaurant service to VIP guests.<br> Understanding of the flow of service.<br> Experience in high-energy or fast-paced environments.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><p><span><strong>Role Purpose</strong></span></p><br><br>Build and manage relationships with key B2O accounts across the MENA region, including businesses, schools, universities, and government organisations. Working closely with Sales and Delivery teams, you will help partner organisations maximise value from our solutions, achieve their objectives, and benefit from an exceptional experience throughout their journey with us.<br>&nbsp;<br><span><strong>Main Accountabilities</strong></span><br><p>Support the successful onboarding, delivery, and ongoing management of B2O accounts across the MENA region. You will work closely with Sales, Delivery, and Operations teams to ensure partner organisations are smoothly onboarded, trained on relevant products and systems, and receive a high-quality service experience. Acting as a key point of coordination, you will manage enquiries, resolve service issues, support delivery changes, and help drive continuous improvements based on stakeholder feedback.</p><br><br><p>Provide accurate reporting and operational support to strengthen account performance and customer outcomes. This includes maintaining client data and service records, producing insights and performance reports, monitoring engagement and programme outcomes, and supporting monitoring and evaluation activities. You will work with Account Managers to identify opportunities for account growth, retention, and improved service delivery through data-driven insights and proactive account support.</p><br><br><p>Build and maintain strong relationships with partner organisations while supporting business development and commercial operations. You will identify opportunities to add value through British Council products, services, events, and resources, contribute to key account plans, and support the generation of repeat and new business. In addition, you will ensure the effective administration of invoices, payments, contracts, and supplier documentation, while coordinating colleagues and stakeholders to deliver activities on time and to agreed quality standards.</p><br><br><p><span><strong>Qualifications &amp; Skills</strong></span></p><br><br><p><strong>Essential</strong></p><br><br><ul><li>Proven experience managing client accounts and building strong customer relationships.</li><li>Good relationship management capability&nbsp;</li><li>Local language at C2 level for speaking and writing. English level at B2 speaking and writing&nbsp;</li><li>University degree or equivalent in a relevant subject or discipline&nbsp;</li></ul><p><strong>Desirable</strong></p><br><br><ul><li>Sales or Marketing qualifications</li><li>B2O Sales experience particularly with education and government sectors</li><li>Experience of English Language Teaching and/or Assessment</li><li>Familiarity with Salesforce or use of similar CRM&nbsp;</li></ul><p><span><strong>Important Information</strong></span></p><br><br><p>Job Grade: 4/H</p><br><br><p>Contract: 7 Months Fixed Term Contract "<span>maternity cover"</span></p><br><br><p>Gross Monthly Salary: 645 JOD</p><br><br><p>Location: Jordan</p><br><br><p>Closing Date: 22 July 2026</p><br><br><p><strong>This role is only open for candidates who have the legal right to live and work in the job location</strong></p><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>

<p>The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.</p> <p>The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.</p> <p>All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation.</p> <p><strong>Overall purpose of the role: </strong></p> <p>&nbsp;</p> <p>The <strong>Grants and Partnerships Coordinator</strong> is responsible for ensuring quality grants management and partnership processes throughout the project cycle, providing tools, guidance and coordination of the unit activities for the Iraq-Jordan country office, working in close collaboration with the programme and support teams in both countries. This includes overseeing reporting, donor compliance, alignment with DRC’s Project Cycle Management guidelines, and ensuring partner mapping, selection, vetting and additional assessment are conducted as per DRC policies and guidance. The Grants and Partnerships Coordinator also leads on new business developement initiatives as agreed with the HOP and the CD, and ensures technical supervision of the Specialists and Officers in the Grants and Partnerships team.</p> <p>&nbsp;</p> <p><strong>About job:</strong></p> <p>&nbsp;</p> <p>The individual will report directly to the <strong>Head of Programme</strong>. Your main duties and responsibilities will be:</p> <p>&nbsp;</p> <p>&nbsp;</p> <ul> <li><strong>&nbsp;Project Development and Coordination </strong> <ul > <li>Coordinate the development of concept notes and proposals in collaboration with technical coordinators, field staff, operations staff, and DRC HQ colleagues, ensuring alignment with DRC and donor strategies, priorities and requirements and DRC’s programme handbook guidelines.</li> <li>Facilitate communication across departments (program, MEAL, finance, safety, logistics and procurement, and human resources) in drafting of proposals and budgets.</li> <li>Ensure that kick-off, monthly PPMs and close-out meetings are held in a regular and timely manner to monitor project implementation and spending, ensure donor compliance, and identify and apply lessons learned.</li> <li>Lead on grants management processes including modification requests</li> <li>Support with the coordination and grants management of partnerships and consortia engagement</li> <li>Support the HoP as needed in coordination of donor and TPM visits in collaboration with the team</li> <li>Conduct visits to field locations as needed to monitor programme progress and ensure coherence with donor expectations and compliance requirements</li> </ul> </li> </ul> <p>&nbsp;</p> <ul> <li><strong>&nbsp;Resource Mobilization&nbsp; </strong> <ul > <li>Maintain up-to-date information on donor strategies, priorities and funding opportunities through the Donor Engagement Tracking Tools.</li> <li>Support the CD, HOP and global NBD Advisor in planning for new business development initiatives, and lead the development of relevant materials (updating capacity statements, fact sheets, etc.)</li> </ul> </li> <li>&nbsp;<strong>People Management </strong> <ul > <li>Support the recruitment of dedicated Partnerships and Grants staff as needed</li> <li>Support the HoP in managing the partnerships and grants staff by providing technical support to the Specialists and Officers, including regular feedback, capacity building and guidance as necessary, as well as provide technical inputs to the formal performance management according to DRC systems.</li> </ul> </li> </ul> <p >&nbsp;</p> <ul> <li><strong>&nbsp;Reporting and Record Keeping</strong> <ul > <li>Oversee internal and external reporting, ensuring high-quality and timely reports meeting donor and DRC requirements</li> <li>Support the development of project management tools for use by senior management for decision making, including consolidating regular internal programme progress reports based on input from programme managers and reporting on key programme highlights/issues.</li> <li>Maintain the grants and report tracking system, including regular updating within DRC’s Grants Management System within Dynamics, to ensure all grant files are organized, up to date and well managed for planning and preparation of donor reports and project monitoring.</li> <li>Ensure the relevant departments have adequate knowledge of and comply with donor requirements in terms of budget, asset and grants management.</li> </ul> </li> </ul> <p >&nbsp;</p> <ul> <li><strong>Partnerships Coordination</strong> <ul > <li>Support the HoP in the development and rollout of the partnership/localization strategy</li> <li>Oversee the development/adaptation of partnership management tools, guidelines, and other resources as needed to effectively manage partnerships.</li> <li>Improve partnership practices by periodically assessing DRC Jordan and Iraq partnership management approach considering both DRC and partners’ perspectives, capture lessons learned and best practices and make recommendations for improvement.&nbsp;</li> <li>Responsible for ensuring partnership assessments and ensuring technical coordinators/support units are aware of tools and processes</li> <li>Ensure SGAs are drafted, monitored, and followed up on a regular basis</li> <li>Ensure that capacity-building activities for partners are conducted as needed/relevant, including training workshops and one-on-one mentoring of key partner staff on donor rules and regulations, reporting, grants management, and other relevant areas as needed.</li> <li>Develop and strengthen relationships with local partners and DRC colleagues in order to maintain trust in DRC’s professional standard and quality of work among all stakeholders.</li> </ul> </li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>About you</strong></p> <p>&nbsp;</p> <p>To be successful in this role we expect that you possess the&nbsp;following:</p> <ul> <li>Master’s degree in relevant field is preferred</li> <li>At least three years of experience in a similar position that includes proposal development, reporting and grants management and partnership management.</li> <li>Knowledge of key institutional donor regulations, procedures and requirements.</li> <li>Proven ability to develop winning proposals for public and private-sector donors.</li> <li>Strong networking, interpersonal and presentation skills.</li> <li>Excellent organizational skills, with ability to determine priorities and pay attention to detail.</li> <li>Ability to manage competing tasks and manage well under pressure</li> <li>Ability to work in a multicultural context as a flexible and respectful team player.</li> <li>High-level knowledge and practice with Word, Excel, Outlook, etc.</li> <li>Ability to work with extremely tight deadlines and managing multiple tasks.</li> <li>Excellent written and spoken English and Arabic is required.</li> </ul> <p>&nbsp;</p> <p><strong>Desirable</strong></p> <ul> <li>Excellent interpersonal skills and demonstrated ability to establish effective and working relations with local staff and other stakeholders;</li> <li>Previous experience in staff supervision</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>In this position, you are expected to demonstrate DRC’ five core competencies:&nbsp; </strong></p> <p><strong>Striving for excellence: </strong>You focus on reaching results while ensuring an efficient process.&nbsp;</p> <p><strong>Collaborating:</strong> You involve relevant parties and encourage feedback.&nbsp;</p> <p><strong>Taking the lead:</strong> You take ownership and initiative while aiming for innovation.&nbsp;</p> <p><strong>Communicating:</strong> You listen and speak effectively and honestly.&nbsp;</p> <p><strong>Demonstrating integrity:</strong> You act in line with DRC’s vision and values.&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>Application process</strong></p> <p>All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. <strong>A</strong><strong>pplications sent by email will not be considered.</strong></p> <p>&nbsp;</p> <p><strong>Applications will be reviewed on a rolling basis. DRC reserves the right of conducting tests and interviews before the closing date, and can close the advertisement earlier in case of finding a suitable candidate.</strong></p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>Location: Amman.</strong></p> <p><strong>Closing date for applications: 30-06-2026.</strong></p> <p>&nbsp;</p> <p>If you have questions or are facing problems with the online application process, please visit <a href="https://forms-hr.drc.dk/view.php?id=348161">drc.ngo/jobsupport</a>.</p> <p>For further information about the Danish Refugee Council, please consult our website <a href="https://drc.ngo/">drc.ngo</a>.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Managing relationships with premium segment clients by adhering to the highest standards of service quality, responding to their inquiries, and processing their transactions with the required speed and efficiency — all with the aim of strengthening the relationship with them and attracting new clients from this segment.<br> Additionally, promoting the bank's services and products, including new offerings, and explaining them in a clear, accurate, and professional manner in order to increase the bank’s sales and achieve the desired objectives.<br> University degree in administrative sciences, banking, or any related field.<br> Practical experience of no less than 3 years in sales management and customer service.<br> Practical experience with CRM-CX systems.<br> Knowledge of the English language.<br> Thorough knowledge of the bank’s services, products, and approved programs.<br> Good knowledge of policies and procedures governing work and their updates (both internal and external).<br> Proficiency in using computers and working with various applied systems.<br> Skills in direct selling, cross-selling, and relationship management.<br> Time management skills.<br> Analytical skills.<br> Ability to negotiate and persuade.<br> Ability to motivate and work in a team spirit.<br> Politeness and good manners.<br> Ability to understand clients’ needs.<br> Ability to plan, implement, and manage educational workshops related to sales and services.<br> Ability to handle and resolve customer complaints within authorized limits.<br> Verbal communication skills and the ability to interact with others (internal and external clients).<br> Ability to handle work pressure.<br> Responsibilities: Welcomes premium clients, understands their requests and needs for the bank’s services and products, and works to fulfill them efficiently with the highest levels of service within defined standards.<br> Responds to their inquiries in a way that reflects positively on the bank and ensures building good, long-term relationships to guarantee their ongoing business with the bank.<br> Markets all the bank’s services and products, including new ones, to premium clients and explains them clearly, professionally, and accurately to increase the bank’s sales of these services and products and achieve objectives.<br> Implements the external and internal sales plan to acquire new clients in the premium segment.<br> Conducts regular field visits to current and targeted clients to open new communication channels and attract a new client base, contributing to the growth of the bank’s portfolio in both assets and liabilities.<br> Studies credit facility requests submitted by portfolio clients, verifies completeness of data and necessary information, ensures compliance with conditions and approved credit policy, checks completeness of documents, records recommendations, and forwards them to the direct supervisor.<br> Manages relationships with premium clients within the portfolio and works on developing and providing high-quality service through various bank service channels, including cross-selling and after-sales services.<br> Receives requests (including client requests) through the CRM-CX system or related forms for: Opening new and additional accounts and related tasks and modifications, including linked accounts.<br> Requests for issuing balance certificates, interest, and commissions.<br> Requests for subscription, rental, renewal, and cancellation of safety deposit boxes.<br> Requests for credit cards, Visa Electron, prepaid cards, and electronic services.<br> Requests for opening, renewing, and canceling deposits and certificates of deposit on the banking system.<br> Requests for standing orders and instructions.<br> Requests for transfers between accounts.<br> Requests for personal loans (personal advances, car financing, housing loans).<br> Requests for power of attorney.<br> Requests for special conditions.<br> Receives checkbook requests and inputs them into the automated system.<br> Issues and executes transfers on the automated system.<br> Updates premium clients’ data.<br> Follows up on the execution of premium segment transactions by the relevant departments, ensures completion of all documents and rectification of transaction errors, reviews pending (unexecuted) transactions, and identifies reasons for non-execution to ensure processing and protect the bank’s rights.<br> Collects various information about premium clients and updates their data in coordination with relevant departments to maintain accurate and up-to-date information for communication and to identify potential sales opportunities.<br> Monitors and promotes premium client services and encourages clients to develop their relationship with the bank to increase profitability for this segment.<br> Handles telephone and verbal inquiries from premium clients and provides solutions to problems that may arise during transaction processing as quickly as possible to facilitate service delivery.<br> Follows up on any feedback or suggestions from clients and takes them into consideration to strengthen relationships.<br> Ensures compliance with audit, regulatory, and anti-money laundering requirements, conducts “Know Your Customer” reviews, and assesses risks related to onboarding new clients.<br> Works closely with branch/area managers and the segment development unit to build a selected premium client base, ensuring increased bank profitability and achievement of required performance indicators.<br> Proposes, in coordination with relevant parties, modifications to bank products and services and contributes to proposing new competitive products based on feedback received from clients of various targeted products.<br></span> </div>

<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<\/p>\n\n<h4>The job in a nutshell<\/h4>\n<p>We're hiring a senior engineer to lead significant pieces of work on our platform\u2014from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript\/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.<\/p>\n\n<h4>What will you do?<\/h4>\n<ul>\n <li>Lead the development of new features end-to-end\u2014from refining the requirements with Product through to shipping and monitoring in production.<\/li>\n <li>Drive the technical design of significant system changes and set development standards for the backend team.<\/li>\n <li>Mentor others and be willing to learn from them in turn.<\/li>\n <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.<\/li>\n <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.<\/li>\n<\/ul>\n\n<h4>What are we looking for?<\/h4>\n<ul>\n <li><strong>Backend depth:<\/strong> Comfortable leading non-trivial work in modern PHP (7\/8+)\u2014object-oriented design, testability, and the trade-offs of common patterns are second nature.<\/li>\n <li><strong>Frontend competence:<\/strong> Can ship production React\/TypeScript features end-to-end without supervision.<\/li>\n <li><strong>Scale experience:<\/strong> You've worked on high-traffic web applications and understand what breaks at scale\u2014database hotspots, caching, queueing, idempotency, observability.<\/li>\n <li><strong>Relational databases:<\/strong> Practical experience with MySQL or similar\u2014you can read an EXPLAIN plan and fix a slow query without guessing.<\/li>\n <li><strong>Integration work:<\/strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.<\/li>\n <li><strong>AI-assisted development:<\/strong> You use modern AI coding tools (Claude Code, Cursor, Copilot, or similar) as part of your daily workflow\u2014and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.<\/li>\n <li><strong>Product partnership:<\/strong> Can work with product managers to refine requirements, push back constructively, and give honest estimates.<\/li>\n <li><strong>Communication:<\/strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.<\/li>\n <li><strong>Judgment:<\/strong> Strong problem-solving, attention to detail, and the instinct to ask \"do we actually need this?\" before adding complexity.<\/li>\n<\/ul>\n\n<h4>Who will excel?<\/h4>\n<ul>\n <li>DevOps experience with a major cloud provider (AWS \/ GCP \/ Azure).<\/li>\n <li>Kubernetes, CI\/CD pipelines.<\/li>\n <li>Python, Node, or other backend languages\u2014we care more about polyglot instinct than the specific stack.<\/li>\n <li>Elasticsearch, GraphQL.<\/li>\n <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost\/latency trade-offs).<\/li>\n<\/ul>\n\n<h4>What we offer you?<\/h4>\n<ul>\n <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.<\/li>\n <li>Encouragement to grow into a feature development lead.<\/li>\n <li>A competitive salary.<\/li>\n <li>Ample time to learn new concepts\u2014including paid development and business-related conferences.<\/li>\n <li>Fully remote working, no commuting expenses.<\/li>\n <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<\/li>\n <li>25 days holiday (plus bank holidays), with an additional day per year of service.<\/li>\n <li>Regular all-company socials and quarterly team socials.<\/li>\n <li>A team that genuinely likes learning and shipping together.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<\/p>\n\n<h4>The job in a nutshell<\/h4>\n<p>We're hiring a senior engineer to lead significant pieces of work on our platform\u2014from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript\/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.<\/p>\n\n<h4>What will you do?<\/h4>\n<ul>\n <li>Lead the development of new features end-to-end\u2014from refining the requirements with Product through to shipping and monitoring in production.<\/li>\n <li>Drive the technical design of significant system changes and set development standards for the backend team.<\/li>\n <li>Mentor others and be willing to learn from them in turn.<\/li>\n <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.<\/li>\n <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.<\/li>\n<\/ul>\n\n<h4>What are we looking for?<\/h4>\n<ul>\n <li><strong>Backend depth:<\/strong> Comfortable leading non-trivial work in modern PHP (7\/8+)\u2014object-oriented design, testability, and the trade-offs of common patterns are second nature.<\/li>\n <li><strong>Frontend competence:<\/strong> Can ship production React\/TypeScript features end-to-end without supervision.<\/li>\n <li><strong>Scale experience:<\/strong> You've worked on high-traffic web applications and understand what breaks at scale\u2014database hotspots, caching, queueing, idempotency, observability.<\/li>\n <li><strong>Relational databases:<\/strong> Practical experience with MySQL or similar\u2014you can read an EXPLAIN plan and fix a slow query without guessing.<\/li>\n <li><strong>Integration work:<\/strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.<\/li>\n <li><strong>AI-assisted development:<\/strong> You use modern AI coding tools (Claude Code, Cursor, Copilot, or similar) as part of your daily workflow\u2014and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.<\/li>\n <li><strong>Product partnership:<\/strong> Can work with product managers to refine requirements, push back constructively, and give honest estimates.<\/li>\n <li><strong>Communication:<\/strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.<\/li>\n <li><strong>Judgment:<\/strong> Strong problem-solving, attention to detail, and the instinct to ask \"do we actually need this?\" before adding complexity.<\/li>\n<\/ul>\n\n<h4>Who will excel?<\/h4>\n<ul>\n <li>DevOps experience with a major cloud provider (AWS \/ GCP \/ Azure).<\/li>\n <li>Kubernetes, CI\/CD pipelines.<\/li>\n <li>Python, Node, or other backend languages\u2014we care more about polyglot instinct than the specific stack.<\/li>\n <li>Elasticsearch, GraphQL.<\/li>\n <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost\/latency trade-offs).<\/li>\n<\/ul>\n\n<h4>What we offer you?<\/h4>\n<ul>\n <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.<\/li>\n <li>Encouragement to grow into a feature development lead.<\/li>\n <li>A competitive salary.<\/li>\n <li>Ample time to learn new concepts\u2014including paid development and business-related conferences.<\/li>\n <li>Fully remote working, no commuting expenses.<\/li>\n <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<\/li>\n <li>25 days holiday (plus bank holidays), with an additional day per year of service.<\/li>\n <li>Regular all-company socials and quarterly team socials.<\/li>\n <li>A team that genuinely likes learning and shipping together.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>About PwC in the Region</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br> Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <h4>Risk and Compliance Focus</h4> <p>At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.<br> Those in governance, risk, controls and compliance at PwC are responsible for confirming regulatory compliance and managing risks for clients. Your work will involve providing advice and solutions to help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.</p> <h4>Who We Are</h4> <p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC’s global minimum KYC requirements across the Middle East region, using the best skilled people and market leading technology to safeguard our firm and clients.</p> <h4>Who Are We Looking For?</h4> <p>We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p> <h4>About the Role</h4> <p>Analysts are responsible for performing client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence. Analysts play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.<br> In addition to their Analyst role, the Senior Analyst acts as a voice of the Analysts in their team. As well as achieving high quality and productivity, they also perform stretch roles suited to their career pathway. The Senior Analyst plays a key role in setting and driving quality and productivity standards among the Analyst population.</p> <h4>Key Responsibilities as an Analyst</h4> <ul> <li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li> <li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li> <li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk and quality teams.</li> <li>Carry out pre-engagement compliance tasks associated with client and project onboarding.</li> <li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li> <li>Work collaboratively to drive ideas and solutions with peers, team leaders and managers which will improve client and PwC’s efficiency process.</li> <li>Be able to implement and adapt to new or changing processes quickly.</li> </ul> <h4>Stretch Responsibilities as a Senior Analyst (in addition to the above key responsibilities)</h4> <ul> <li>Know client policies and procedures and support the team with technical queries.</li> <li>Implement new or changing processes and challenge engagement teams where requirements are unclear or unworkable.</li> <li>Develop and deliver training for new joiners and existing team members.</li> <li>Engage with client teams (typically Policy and Compliance).</li> <li>Work with team leads and management to support process improvement, staff engagement and consistency.</li> <li>Review output from Analysts against client requirements to ensure compliance.</li> <li>Identify quality issues and support the implementation of additional training and other measures to improve quality.</li> <li>Test and strengthen quality controls.</li> <li>Perform comprehensive case review, ensuring accurate identification and verification of client’s information.</li> <li>Accurately maintain and update trackers and workflow systems, including client databases and operational metrics, ensuring timeliness.</li> <li>Review the outreach quality and ensure that the analysts send the requirements as per the policy and regulation.</li> <li>Review high risk cases and ensure that enhanced procedures for high-risk clients are in place while remaining informed of regulatory changes and requirements.</li> <li>Maintain detailed and accurate client profiles, collaborating effectively to ensure completeness and correctness.</li> <li>Establish and execute processes for regular document reviews, proactively monitoring the validity of KYC information and ensuring timely renewals.</li> <li>Facilitate clear and effective communication with external teams, serving as the primary liaison between internal teams and external stakeholders.</li> <li>Lead and coordinate remediation initiatives, collaborating with stakeholders to promptly address deficiencies and drive process improvements.</li> <li>Provide active support for ongoing monitoring activities.</li> <li>Assist in conducting spot checks to ensure compliance and accuracy.</li> <li>Support the escalation process, ensuring timely and efficient resolution of identified issues.</li> </ul> <h4>Requirements</h4> <p>Depending on the role, applicants should have some or all of these skills and experience:</p> <ul> <li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li> <li>Strong knowledge of various company structures.</li> <li>Responsibility for others (training, performance, workload/productivity, development).</li> <li>A high level of attention to detail and experience following strict processes and requirements.</li> <li>Quality and/or control testing or audits.</li> <li>Experience within the financial services sector.</li> </ul></p><p></p>

<p><h4>About PwC in the Region</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br> Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <h4>Risk and Compliance Focus</h4> <p>At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.<br> Those in governance, risk, controls and compliance at PwC are responsible for confirming regulatory compliance and managing risks for clients. Your work will involve providing advice and solutions to help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.</p> <h4>Who We Are</h4> <p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC’s global minimum KYC requirements across the Middle East region, using the best skilled people and market leading technology to safeguard our firm and clients.</p> <h4>Who Are We Looking For?</h4> <p>We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p> <h4>About the Role</h4> <p>Analysts are responsible for performing client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence. Analysts play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.<br> In addition to their Analyst role, the Senior Analyst acts as a voice of the Analysts in their team. As well as achieving high quality and productivity, they also perform stretch roles suited to their career pathway. The Senior Analyst plays a key role in setting and driving quality and productivity standards among the Analyst population.</p> <h4>Key Responsibilities as an Analyst</h4> <ul> <li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li> <li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li> <li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk and quality teams.</li> <li>Carry out pre-engagement compliance tasks associated with client and project onboarding.</li> <li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li> <li>Work collaboratively to drive ideas and solutions with peers, team leaders and managers which will improve client and PwC’s efficiency process.</li> <li>Be able to implement and adapt to new or changing processes quickly.</li> </ul> <h4>Stretch Responsibilities as a Senior Analyst (in addition to the above key responsibilities)</h4> <ul> <li>Know client policies and procedures and support the team with technical queries.</li> <li>Implement new or changing processes and challenge engagement teams where requirements are unclear or unworkable.</li> <li>Develop and deliver training for new joiners and existing team members.</li> <li>Engage with client teams (typically Policy and Compliance).</li> <li>Work with team leads and management to support process improvement, staff engagement and consistency.</li> <li>Review output from Analysts against client requirements to ensure compliance.</li> <li>Identify quality issues and support the implementation of additional training and other measures to improve quality.</li> <li>Test and strengthen quality controls.</li> <li>Perform comprehensive case review, ensuring accurate identification and verification of client’s information.</li> <li>Accurately maintain and update trackers and workflow systems, including client databases and operational metrics, ensuring timeliness.</li> <li>Review the outreach quality and ensure that the analysts send the requirements as per the policy and regulation.</li> <li>Review high risk cases and ensure that enhanced procedures for high-risk clients are in place while remaining informed of regulatory changes and requirements.</li> <li>Maintain detailed and accurate client profiles, collaborating effectively to ensure completeness and correctness.</li> <li>Establish and execute processes for regular document reviews, proactively monitoring the validity of KYC information and ensuring timely renewals.</li> <li>Facilitate clear and effective communication with external teams, serving as the primary liaison between internal teams and external stakeholders.</li> <li>Lead and coordinate remediation initiatives, collaborating with stakeholders to promptly address deficiencies and drive process improvements.</li> <li>Provide active support for ongoing monitoring activities.</li> <li>Assist in conducting spot checks to ensure compliance and accuracy.</li> <li>Support the escalation process, ensuring timely and efficient resolution of identified issues.</li> </ul> <h4>Requirements</h4> <p>Depending on the role, applicants should have some or all of these skills and experience:</p> <ul> <li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li> <li>Strong knowledge of various company structures.</li> <li>Responsibility for others (training, performance, workload/productivity, development).</li> <li>A high level of attention to detail and experience following strict processes and requirements.</li> <li>Quality and/or control testing or audits.</li> <li>Experience within the financial services sector.</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p> <h4>The job in a nutshell</h4> <p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p> <h4>What will you do?</h4> <p><strong>Employee lifecycle</strong></p> <ul> <li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li> <li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li> <li>Administer employee status changes, handling promotions, transfers, and related documentation.</li> <li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li> <li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li> </ul> <p><strong>Payroll & HRIS management</strong></p> <ul> <li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li> <li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li> <li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li> <li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li> </ul> <p><strong>Compliance & legal adherence</strong></p> <ul> <li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li> <li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li> <li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li> <li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li> <li>Maintain meticulous records for all compliance-related activities.</li> </ul> <p><strong>Policy development & process improvement</strong></p> <ul> <li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li> <li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li> <li>Document and standardize all operational processes and workflows.</li> </ul> <p><strong>Employee engagement & support</strong></p> <ul> <li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li> <li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li> <li>Foster a culture of trust and transparency through clear and compassionate communication.</li> </ul> <h4>What are we looking for?</h4> <ul> <li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li> <li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li> <li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li> <li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li> <li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li> <li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li> <li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li> <li>Excellent communication and stakeholder management skills.</li> </ul> <h4>Who will excel?</h4> <ul> <li>Strong interpersonal and communication skills.</li> <li>Detail-oriented with strong organizational abilities.</li> </ul> <h4>What we offer you?</h4> <ul> <li>We believe you will love working at Foodics!</li> <li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li> <li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li> <li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li> <li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li> <li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li> </ul></p><p></p>

<p>About Maqsam: Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p><p>Your Opportunity: We are seeking a highly experienced Senior Software Engineer to act as a technical pillar within our innovative engineering team. This role is ideal for a high-impact Individual who thrives on autonomy and scale. You will be responsible for driving massive, complex projects from conceptualization and architectural design all the way to implementation, deployment, and landing. You will operate at a high level, providing technical leadership across multiple teams. By working closely with product managers, leadership, and engineers across the company, you will shape our technical strategy, tackle our most difficult scaling challenges, and continuously broaden the capabilities of our cutting-edge AI and contact center solutions.</p><p>Your Top Responsibilities:</p><ul><li>End-to-End Ownership: Drive massive, cross-functional engineering projects from raw concept to successful production deployment and monitoring.</li><li>Architectural Leadership: Lead the design and architecture of highly available, scalable, and robust systems, services, and databases that span across multiple engineering teams.</li><li>Technical Force Multiplier: Set the standard for engineering excellence. Conduct rigorous code reviews, establish best practices, and improve our development and deployment pipelines and strategies.</li><li>Complex Problem Solving: Debug, profile, and troubleshoot the most complex systemic and performance issues within a high-concurrency, real-time SaaS environment.</li><li>Cross-Team Alignment: Act as a technical anchor, collaborating with various squads to ensure architectural consistency, and the strategic reduction of technical debt.</li><li>Mentorship: Elevate the entire engineering team by mentoring mid-level and junior engineers, guiding their technical growth, and helping ramp up new joiners.</li></ul><p>What We Expect from You:</p><ul><li>5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.</li><li>Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.</li><li>Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.</li><li>Database Mastery: Extensive experience with relational databases (e.g., PostgreSQL), including schema design, query optimization, and handling data at scale.</li><li>Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.</li><li>Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.</li></ul><p>Additional Information (Added Advantages):</p><ul><li>Leadership &amp; Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .</li><li>Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.) or real-time communication platforms is a strong plus.</li><li>Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.js (or comparable frontend frameworks), and PostgreSQL is preferred.</li><li>AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.</li><li>Education: A degree in Computer Science, Engineering, or a related field is preferred.</li></ul><p>What We Provide:</p><ul><li>Join a world-class team at Maqsam, where your growth is our priority. Here s what you can expect:</li><li>High-Impact Work: The autonomy to drive massive projects that directly impact our core business and thousands of users.</li><li>A Collaborative and Friendly Environment: Work with talented, seasoned professionals who are passionate about what they do.</li><li>Personal and Professional Growth: Opportunities to learn, lead, and cement yourself as a world-class engineering leader.</li><li>Fair Compensation: We deeply value your contribution and expertise.</li><li>Transparency: A culture that thrives on open communication and flat technical discussions.</li><li>Benefits: First-class health insurance, and more.</li><li>Part of Something Big: Be proud of being part of the most exciting AI-powered SaaS business in the MENA region.</li></ul><p>Ready to lead at Maqsam? Apply now! #LI-DNI</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.</li><li>Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.</li><li>Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.</li><li>Database Mastery: Extensive experience with relational databases (e.g., PostgreSQL), including schema design, query optimization, and handling data at scale.</li><li>Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.</li><li>Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.</li></ul><p>Additional Information (Added Advantages):</p><ul><li>Leadership &amp; Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .</li><li>Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.) or real-time communication platforms is a strong plus.</li><li>Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.js (or comparable frontend frameworks), and PostgreSQL is preferred.</li><li>AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.</li><li>Education: A degree in Computer Science, Engineering, or a related field is preferred.</li></ul>

<p><h4>Description</h4> <p>The Specialist Security Engineer – Fortinet Solutions is responsible for designing, implementing, optimizing, and supporting advanced Fortinet-based cybersecurity solutions across enterprise, service provider, and data center environments. The role serves as a technical subject matter expert for Fortinet technologies, providing architecture design, deployment leadership, troubleshooting, migration support, and operational excellence across customer environments.</p> <p>Working within ZainTECH’s Cybersecurity Practice, the Specialist Security Engineer will lead the delivery of secure, scalable, and resilient security solutions covering network security, SD-WAN, SASE, Zero Trust architectures, privileged access management, web application security, and security monitoring platforms. The role collaborates closely with customers, presales teams, project delivery teams, and technology partners to ensure successful implementation and ongoing optimization of Fortinet security solutions.</p> <h4>Responsibilities</h4> <p><strong>Security architecture & solution design</strong></p> <ul> <li>Design and implement enterprise and data center security architectures utilizing Fortinet technologies.</li> <li>Develop secure, scalable, and highly available security solutions aligned with customer business and security requirements.</li> <li>Design and architect High Availability (HA) deployments, advanced SD-WAN solutions, Secure Access Service Edge (SASE) architectures, Zero Trust Network Access (ZTNA) environments, network segmentation and micro-segmentation strategies.</li> <li>Conduct security assessments and provide recommendations aligned with cybersecurity best practices and industry standards.</li> <li>Develop High-Level Designs (HLDs), Low-Level Designs (LLDs), migration and implementation plans, technical architecture documentation.</li> </ul> <p><strong>Fortinet solution deployment & integration</strong></p> <ul> <li>Lead the installation, configuration, migration, and optimization of Fortinet solutions including: <ul> <li>FortiGate</li> <li>FortiManager</li> <li>FortiAnalyzer</li> <li>FortiSwitch</li> <li>FortiAP</li> <li>FortiWeb</li> <li>FortiADC</li> <li>FortiPAM</li> <li>FortiProxy</li> <li>FortiDLP</li> <li>FortiSIEM</li> <li>FortiSASE</li> <li>FortiAppSec</li> </ul> </li> <li>Integrate Fortinet platforms with: <ul> <li>Active Directory</li> <li>LDAP</li> <li>RADIUS</li> <li>TACACS+</li> <li>Identity Providers (IdPs)</li> <li>Multi-Factor Authentication (MFA) platforms</li> <li>SIEM and Syslog solutions</li> <li>AWS and Microsoft Azure environments</li> <li>Third-party security solutions</li> </ul> </li> <li>Ensure successful migration and interoperability between legacy and modern security infrastructures.</li> </ul> <p><strong>Security operations & technical support</strong></p> <ul> <li>Provide advanced L2, L3, and escalation support for enterprise customers.</li> <li>Troubleshoot complex: <ul> <li>Security incidents</li> <li>Firewall issues</li> <li>Routing and connectivity problems</li> <li>VPN-related issues</li> <li>Authentication and access control challenges</li> </ul> </li> <li>Conduct root cause analysis and provide recommendations to prevent recurrence.</li> <li>Monitor solution performance and ensure high service availability.</li> <li>Maintain configuration backups, disaster recovery plans, and operational documentation.</li> <li>Support customers during critical incidents and major service disruptions.</li> </ul> <p><strong>Network security & advanced security technologies</strong></p> <ul> <li>Configure, manage, and optimize: <ul> <li>Security policies</li> <li>Application control</li> <li>Intrusion Prevention Systems (IPS)</li> <li>Web filtering</li> <li>Anti-malware services</li> <li>Data Loss Prevention (DLP)</li> <li>Proxy services</li> <li>Privileged Access Management (PAM)</li> <li>Security event monitoring and correlation</li> </ul> </li> <li>Deploy and support: <ul> <li>Psec VPN</li> <li>SSL VPN</li> <li>Remote Internet Access (RIA)</li> <li>Direct Internet Access (DIA)</li> <li>Site-to-Site VPNs</li> <li>Hub-and-Spoke VPN architectures</li> </ul> </li> <li>Implement Zero Trust and SASE security models to enhance customer security posture.</li> </ul> <p><strong>Project delivery & customer engagement</strong></p> <ul> <li>Lead implementation, migration, upgrade, and optimization projects.</li> <li>Coordinate activities with customers, vendors, project managers, internal delivery teams.</li> <li>Produce technical implementation documentation, acceptance reports, as-built documentation, operational handover documentation.</li> <li>Conduct customer knowledge transfer sessions and technical workshops.</li> <li>Support presales teams during solution presentations, technical discussions, and proof-of-concept activities.</li> </ul> <p><strong>Continuous improvement & technical leadership</strong></p> <ul> <li>Stay current with emerging cybersecurity threats, Fortinet product developments, and industry best practices.</li> <li>Participate in technical enablement and knowledge-sharing initiatives.</li> <li>Support the development of technical standards, implementation methodologies, and operational procedures.</li> <li>Contribute to service improvement initiatives across the Cybersecurity Practice.</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behaviour across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Computer Engineering, Computer Science, Information Security, Information Technology, or a related field, with a minimum of 5 years of experience in cybersecurity and network security engineering.</li> <li>Proven hands-on expertise in designing, implementing, and supporting Fortinet security solutions, including FortiGate, FortiManager, FortiAnalyzer, SD-WAN, SASE, FortiWeb, FortiADC, FortiPAM, FortiProxy, FortiDLP, and FortiSIEM.</li> <li>Strong knowledge of network security architecture and infrastructure design, with expertise in TCP/IP, Routing & Switching, BGP, OSPF, VLANs, NAT, Traffic Shaping, and Policy-Based Routing.</li> <li>Advanced troubleshooting, analytical, and problem-solving skills, with experience supporting complex enterprise, managed services, or service provider environments.</li> <li>Strong customer-facing communication, presentation, consulting, and technical advisory skills, with the ability to engage effectively with stakeholders across all levels.</li> <li>Demonstrated technical leadership, mentoring capabilities, and experience managing project delivery while coordinating with multiple stakeholders.</li> <li>Solid understanding of security operations, incident response processes, and managed security services, including exposure to Zero Trust and cloud security architectures.</li> <li>Experience working with virtualization and cloud platforms such as VMware ESXi, Hyper-V, AWS, and Microsoft Azure, preferably within large-scale enterprise or multi-site environments.</li> <li>Strong documentation, reporting, and operational governance skills, with the ability to perform effectively in high-pressure environments and participate in critical incident response activities when required.</li> <li>Relevant certifications such as FCP, FCSS, NSE 4/5/6/7, CCNA, CCNP Security, FortiSASE, and AWS/Azure Security certifications, along with a commitment to continuous learning and professional development.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The Specialist Security Engineer – Fortinet Solutions is responsible for designing, implementing, optimizing, and supporting advanced Fortinet-based cybersecurity solutions across enterprise, service provider, and data center environments. The role serves as a technical subject matter expert for Fortinet technologies, providing architecture design, deployment leadership, troubleshooting, migration support, and operational excellence across customer environments.</p> <p>Working within ZainTECH’s Cybersecurity Practice, the Specialist Security Engineer will lead the delivery of secure, scalable, and resilient security solutions covering network security, SD-WAN, SASE, Zero Trust architectures, privileged access management, web application security, and security monitoring platforms. The role collaborates closely with customers, presales teams, project delivery teams, and technology partners to ensure successful implementation and ongoing optimization of Fortinet security solutions.</p> <h4>Responsibilities</h4> <p><strong>Security architecture & solution design</strong></p> <ul> <li>Design and implement enterprise and data center security architectures utilizing Fortinet technologies.</li> <li>Develop secure, scalable, and highly available security solutions aligned with customer business and security requirements.</li> <li>Design and architect High Availability (HA) deployments, advanced SD-WAN solutions, Secure Access Service Edge (SASE) architectures, Zero Trust Network Access (ZTNA) environments, network segmentation and micro-segmentation strategies.</li> <li>Conduct security assessments and provide recommendations aligned with cybersecurity best practices and industry standards.</li> <li>Develop High-Level Designs (HLDs), Low-Level Designs (LLDs), migration and implementation plans, technical architecture documentation.</li> </ul> <p><strong>Fortinet solution deployment & integration</strong></p> <ul> <li>Lead the installation, configuration, migration, and optimization of Fortinet solutions including: <ul> <li>FortiGate</li> <li>FortiManager</li> <li>FortiAnalyzer</li> <li>FortiSwitch</li> <li>FortiAP</li> <li>FortiWeb</li> <li>FortiADC</li> <li>FortiPAM</li> <li>FortiProxy</li> <li>FortiDLP</li> <li>FortiSIEM</li> <li>FortiSASE</li> <li>FortiAppSec</li> </ul> </li> <li>Integrate Fortinet platforms with: <ul> <li>Active Directory</li> <li>LDAP</li> <li>RADIUS</li> <li>TACACS+</li> <li>Identity Providers (IdPs)</li> <li>Multi-Factor Authentication (MFA) platforms</li> <li>SIEM and Syslog solutions</li> <li>AWS and Microsoft Azure environments</li> <li>Third-party security solutions</li> </ul> </li> <li>Ensure successful migration and interoperability between legacy and modern security infrastructures.</li> </ul> <p><strong>Security operations & technical support</strong></p> <ul> <li>Provide advanced L2, L3, and escalation support for enterprise customers.</li> <li>Troubleshoot complex: <ul> <li>Security incidents</li> <li>Firewall issues</li> <li>Routing and connectivity problems</li> <li>VPN-related issues</li> <li>Authentication and access control challenges</li> </ul> </li> <li>Conduct root cause analysis and provide recommendations to prevent recurrence.</li> <li>Monitor solution performance and ensure high service availability.</li> <li>Maintain configuration backups, disaster recovery plans, and operational documentation.</li> <li>Support customers during critical incidents and major service disruptions.</li> </ul> <p><strong>Network security & advanced security technologies</strong></p> <ul> <li>Configure, manage, and optimize: <ul> <li>Security policies</li> <li>Application control</li> <li>Intrusion Prevention Systems (IPS)</li> <li>Web filtering</li> <li>Anti-malware services</li> <li>Data Loss Prevention (DLP)</li> <li>Proxy services</li> <li>Privileged Access Management (PAM)</li> <li>Security event monitoring and correlation</li> </ul> </li> <li>Deploy and support: <ul> <li>Psec VPN</li> <li>SSL VPN</li> <li>Remote Internet Access (RIA)</li> <li>Direct Internet Access (DIA)</li> <li>Site-to-Site VPNs</li> <li>Hub-and-Spoke VPN architectures</li> </ul> </li> <li>Implement Zero Trust and SASE security models to enhance customer security posture.</li> </ul> <p><strong>Project delivery & customer engagement</strong></p> <ul> <li>Lead implementation, migration, upgrade, and optimization projects.</li> <li>Coordinate activities with customers, vendors, project managers, internal delivery teams.</li> <li>Produce technical implementation documentation, acceptance reports, as-built documentation, operational handover documentation.</li> <li>Conduct customer knowledge transfer sessions and technical workshops.</li> <li>Support presales teams during solution presentations, technical discussions, and proof-of-concept activities.</li> </ul> <p><strong>Continuous improvement & technical leadership</strong></p> <ul> <li>Stay current with emerging cybersecurity threats, Fortinet product developments, and industry best practices.</li> <li>Participate in technical enablement and knowledge-sharing initiatives.</li> <li>Support the development of technical standards, implementation methodologies, and operational procedures.</li> <li>Contribute to service improvement initiatives across the Cybersecurity Practice.</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behaviour across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Computer Engineering, Computer Science, Information Security, Information Technology, or a related field, with a minimum of 5 years of experience in cybersecurity and network security engineering.</li> <li>Proven hands-on expertise in designing, implementing, and supporting Fortinet security solutions, including FortiGate, FortiManager, FortiAnalyzer, SD-WAN, SASE, FortiWeb, FortiADC, FortiPAM, FortiProxy, FortiDLP, and FortiSIEM.</li> <li>Strong knowledge of network security architecture and infrastructure design, with expertise in TCP/IP, Routing & Switching, BGP, OSPF, VLANs, NAT, Traffic Shaping, and Policy-Based Routing.</li> <li>Advanced troubleshooting, analytical, and problem-solving skills, with experience supporting complex enterprise, managed services, or service provider environments.</li> <li>Strong customer-facing communication, presentation, consulting, and technical advisory skills, with the ability to engage effectively with stakeholders across all levels.</li> <li>Demonstrated technical leadership, mentoring capabilities, and experience managing project delivery while coordinating with multiple stakeholders.</li> <li>Solid understanding of security operations, incident response processes, and managed security services, including exposure to Zero Trust and cloud security architectures.</li> <li>Experience working with virtualization and cloud platforms such as VMware ESXi, Hyper-V, AWS, and Microsoft Azure, preferably within large-scale enterprise or multi-site environments.</li> <li>Strong documentation, reporting, and operational governance skills, with the ability to perform effectively in high-pressure environments and participate in critical incident response activities when required.</li> <li>Relevant certifications such as FCP, FCSS, NSE 4/5/6/7, CCNA, CCNP Security, FortiSASE, and AWS/Azure Security certifications, along with a commitment to continuous learning and professional development.</li> </ul></p><p></p>

<p><h4>Job summary</h4> <p>Functions as the property’s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand’s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>4-year bachelor's degree in finance and accounting or related major; 2 years experience in the finance and accounting or related professional area.</li> <li>Or</li> <li>Master's degree in finance and accounting or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> <h4>Engaging in strategic planning and decision making</h4> <ul> <li>Analyzes financial data and market trends.</li> <li>Analyzes information, forecasts sales against expenses and creates annual budget plans.</li> <li>Compiles information, analyzes and monitors actual sales against projected sales.</li> <li>Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</li> <li>Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.</li> <li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li> <li>Thinks creatively and practically to develop, execute and implement new business plans.</li> <li>Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making.</li> <li>Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.</li> <li>Implements a system of appropriate controls to manage business risks.</li> </ul> <h4>Leading accounting teams</h4> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.</li> <li>Provides excellent leadership by assigning team members and other departments managers clear accountability backed by appropriate authority.</li> <li>Holds staff accountable for successful performance.</li> </ul> <h4>Developing and maintaining finance and accounting goals</h4> <ul> <li>Supports property strategy from a finance and accounting perspective.</li> <li>Submits reports in a timely manner, ensuring delivery deadlines.</li> <li>Ensures profits and losses are documented accurately.</li> <li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li> <li>Ensures appropriate corrections are made to audit results if necessary.</li> <li>Reviews audit issues to ensure accuracy.</li> </ul> <h4>Managing projects and policies</h4> <ul> <li>Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.</li> <li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li> <li>Ensures compliance with standard and local operating procedures (SOPs and LSOPs).</li> <li>Oversees internal, external and regulatory audit processes.</li> <li>Ensures compliance with standard operating procedures (SOPs).</li> <li>Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).</li> </ul> <h4>Anticipating and delivering on the needs of key stakeholders</h4> <ul> <li>Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).</li> <li>Understands the owners' perspective and ROI expectations.</li> <li>Anticipates and addresses owner needs and involves ownership in key decisions.</li> <li>Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.</li> <li>Advises the GM and executive committee on existing and evolving operating/financial issues.</li> <li>Facilitates critique meetings to review information with management team.</li> <li>Attends owners meetings in order to provide context and explanation for financial results.</li> <li>Attends meetings and communicates with the owners, understanding the priorities and strategic focus.</li> <li>Demonstrates a commitment to meeting the needs of all key stakeholders.</li> <li>Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.</li> </ul> <h4>Managing and conducting human resource activities</h4> <ul> <li>Ensures team members are cross-trained to support successful daily operations.</li> <li>Ensures property policies are administered fairly and consistently.</li> <li>Ensures new hires participate in the department’s orientation program.</li> <li>Ensures new hires receive the appropriate new hire training to successfully perform their job.</li> <li>Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Specialist Security Engineer – Fortinet Solutions is responsible for designing, implementing, optimizing, and supporting advanced Fortinet-based cybersecurity solutions across enterprise, service provider, and data center environments.<br> The role serves as a technical subject matter expert for Fortinet technologies, providing architecture design, deployment leadership, troubleshooting, migration support, and operational excellence across customer environments.<br> Working within ZainTECH’s Cybersecurity Practice, the Specialist Security Engineer will lead the delivery of secure, scalable, and resilient security solutions covering network security, SD-WAN, SASE, Zero Trust architectures, privileged access management, web application security, and security monitoring platforms.<br> The role collaborates closely with customers, presales teams, project delivery teams, and technology partners to ensure successful implementation and ongoing optimization of Fortinet security solutions.<br> Responsibilities: Security Architecture &amp; Solution Design Design and implement enterprise and data center security architectures utilizing Fortinet technologies.<br> Develop secure, scalable, and highly available security solutions aligned with customer business and security requirements.<br> Design and architect, High Availability (HA) deployments, Advanced SD-WAN solutions, Secure Access Service Edge (SASE) architectures, Zero Trust Network Access (ZTNA) environments, Network segmentation and micro-segmentation strategies Conduct security assessments and provide recommendations aligned with cybersecurity best practices and industry standards.<br> Develop High-Level Designs (HLDs), Low-Level Designs (LLDs), Migration and implementation plans, technical architecture documentation Fortinet Solution Deployment &amp; Integration Lead the installation, configuration, migration, and optimization of Fortinet solutions including: FortiGate FortiManager FortiAnalyzer FortiSwitch FortiAP FortiWeb FortiADC FortiPAM FortiProxy FortiDLP FortiSIEM FortiSASE FortiAppSec Integrate Fortinet platforms with: Active Directory LDAP RADIUS TACACS+ Identity Providers (IdPs) Multi-Factor Authentication (MFA) platforms SIEM and Syslog solutions AWS and Microsoft Azure environments Third-party security solutions Ensure successful migration and interoperability between legacy and modern security infrastructures.<br> Security Operations &amp; Technical Support Provide advanced L2, L3, and escalation support for enterprise customers.<br> Troubleshoot complex: Security incidents Firewall issues Routing and connectivity problems VPN-related issues Authentication and access control challenges Conduct root cause analysis and provide recommendations to prevent recurrence.<br> Monitor solution performance and ensure high service availability.<br> Maintain configuration backups, disaster recovery plans, and operational documentation.<br> Support customers during critical incidents and major service disruptions.<br> Network Security &amp; Advanced Security Technologies Configure, manage, and optimize: Security Policies Application Control Intrusion Prevention Systems (IPS) Web Filtering Anti-Malware Services Data Loss Prevention (DLP) Proxy Services Privileged Access Management (PAM) Security Event Monitoring and Correlation Deploy and support: Psec VPN SSL VPN Remote Internet Access (RIA) Direct Internet Access (DIA) Site-to-Site VPNs Hub-and-Spoke VPN Architectures Implement Zero Trust and SASE security models to enhance customer security posture.<br> Project Delivery &amp; Customer Engagement Lead implementation, migration, upgrade, and optimization projects.<br> Coordinate activities with Customers,Vendors, Project Managers, internal delivery teams Produce technical implementation documentation, Acceptance reports, As-built documentation, Operational handover documentation Conduct customer knowledge transfer sessions and technical workshops.<br> Support presales teams during solution presentations, technical discussions, and proof-of-concept activities.<br> Continuous Improvement &amp; Technical Leadership Stay current with emerging cybersecurity threats, Fortinet product developments, and industry best practices.<br> Participate in technical enablement and knowledge-sharing initiatives.<br> Support the development of technical standards, implementation methodologies, and operational procedures.<br> Contribute to service improvement initiatives across the Cybersecurity Practice.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behaviour across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Bachelor's degree in Computer Engineering, Computer Science, Information Security, Information Technology, or a related field, with a minimum of 5 years of experience in cybersecurity and network security engineering.<br> Proven hands-on expertise in designing, implementing, and supporting Fortinet security solutions, including FortiGate, FortiManager, FortiAnalyzer, SD-WAN, SASE, FortiWeb, FortiADC, FortiPAM, FortiProxy, FortiDLP, and FortiSIEM.<br> Strong knowledge of network security architecture and infrastructure design, with expertise in TCP/IP, Routing &amp; Switching, BGP, OSPF, VLANs, NAT, Traffic Shaping, and Policy-Based Routing.<br> Advanced troubleshooting, analytical, and problem-solving skills, with experience supporting complex enterprise, managed services, or service provider environments.<br> Strong customer-facing communication, presentation, consulting, and technical advisory skills, with the ability to engage effectively with stakeholders across all levels.<br> Demonstrated technical leadership, mentoring capabilities, and experience managing project delivery while coordinating with multiple stakeholders.<br> Solid understanding of security operations, incident response processes, and managed security services, including exposure to Zero Trust and cloud security architectures.<br> Experience working with virtualization and cloud platforms such as VMware ESXi, Hyper-V, AWS, and Microsoft Azure, preferably within large-scale enterprise or multi-site environments.<br> Strong documentation, reporting, and operational governance skills, with the ability to perform effectively in high-pressure environments and participate in critical incident response activities when required.<br> Relevant certifications such as FCP, FCSS, NSE 4/5/6/7, CCNA, CCNP Security, FortiSASE, and AWS/Azure Security certifications, along with a commitment to continuous learning and professional development.<br></span> </div>

<p>Our Mission is to Simplify Life. We are looking to Simplify and automate complex decision-making for customer centric industries, like Utilities, Financial Services, Logistics, and commerce, that drive the world's economies and you have the chance to join the revolution. We are trying to solve huge challenges in today's enterprise that are directly impacting the employee and customer experience. What can we promise you: Youu2019ll join a global family of awesome, passionate people that are working together to build a sustainable, scalable ecosystem committed to using logic to create a better experience. We want you to help us become better. You will be empowered to drive change and innovate. That we will invest in you. We will give you the opportunity to master your domain and drive excellence.</p><p>As Avertra Corpu2019s Senior JavaScript Engineer , you will be in charge of all duties related to the front-end platform, from developing designs for complicated applications to analyzing code. This includes optimizing applications, ensuring UI/UX feasibility, and implementing API designs and architecture.</p><p>Main Job Responsibilities:</p><ul><li>Lead Front-End Architecture and Design: Design and implement scalable, maintainable, and high-performance front-end architectures. Make strategic decisions on frameworks, libraries, and tools to enhance development efficiency and application performance.</li><li>Mentor and Guide Junior Developers: Provide technical guidance, code reviews, and mentorship to junior team members. Foster a culture of continuous learning and professional growth within the development team.</li><li>Collaborate with Cross-Functional Teams: Work closely with back-end engineers, UX/UI designers, product managers, and other stakeholders to define and implement innovative solutions. Ensure seamless integration of front-end applications with back-end services and APIs.</li><li>Ensure Technical Feasibility and Optimize Performance: Assess the technical feasibility of UI/UX designs and provide feedback for improvements. Optimize applications for maximum speed, scalability, and responsiveness across various devices and platforms.</li><li>Implement and Enforce Coding Standards: Establish and maintain coding best practices and standards to ensure code quality and consistency. Conduct regular code reviews to enforce standards and identify areas for improvement.</li><li>Drive Continuous Improvement and Innovation: Stay updated with the latest industry trends, technologies, and best practices in JavaScript and front-end development. Propose and implement enhancements to existing systems and processes to improve efficiency and product quality.</li><li>Manage Agile Development Processes: Participate actively in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives. Help the team meet project deadlines and deliver high-quality features by effectively managing tasks and priorities.</li><li>Develop Automated Testing and Deployment Pipelines: Implement automated testing frameworks to ensure software reliability and reduce regression issues. Set up and maintain continuous integration/continuous deployment (CI/CD) pipelines to streamline the deployment process.</li><li>Ensure Security and Compliance: Integrate security best practices into front-end development to protect user data and ensure compliance with relevant regulations. Collaborate with security teams to conduct vulnerability assessments and address security concerns proactively.</li><li>Create and Maintain Documentation: Develop comprehensive documentation for front-end systems, processes, and APIs to facilitate knowledge sharing and onboarding. Ensure that all technical documentation is up-to-date and accessible to relevant team members.</li><li>Analyze and Resolve Complex Technical Issues: Troubleshoot and resolve performance bottlenecks, bugs, and other technical challenges in existing applications. Conduct root cause analysis for recurring issues and implement long-term solutions.</li><li>Coordinate with DevOps and Infrastructure Teams: Work with DevOps engineers to ensure smooth deployment and operation of front-end applications. Assist in managing environments, monitoring application performance, and ensuring high availability.</li></ul><p>Requirements Needed Competencies:</p><ul><li>Strong project management and organisational skills. Communication skills and critical thinking.</li><li>Designs and implements software solutions using modular programming principles to create maintainable, reusable, and scalable code.</li><li>Possesses a deep understanding of JavaScript fundamentals, has worked with modern frameworks to build scalable applications.</li></ul><p>Knowledge, Skills and Abilities:</p><ul><li>Ability to work in an Agile environment.</li><li>Development design patterns knowledge (ex: singleton pattern, interface segregation, KISS, DRY, etc...).</li><li>Demonstrates the ability to decompose complex problems into discrete, loosely-coupled components that can be developed, tested, and maintained independently.</li><li>Mentors junior developers and provides constructive code reviews that improve team capabilities.</li><li>Translates technical concepts for non-technical stakeholders and contributes to product planning discussions.</li><li>Implements security best practices including input validation, authentication, and protection against common vulnerabilities.</li></ul><p>Experience:</p><ul><li>At least 3-5 years of experience in web technologies, HTML, CSS, and JavaScript.</li><li>Experience with a responsive design for desktop/mobile.</li><li>Extensive HTML/CSS/Javascript coding experience, including Node and React.</li><li>Experience with Typescript.</li><li>Experience with ORMs such as Drizzle, Sequelize, or Prisma.</li><li>Experience working with and building APIs.</li></ul><p>Education:</p><ul><li>Bacheloru2019s Degree in Computer Science, Software Engineering or Information Technology.</li></ul><p>Travel: Depending on project needs</p><p>Work Schedule: Avertra Jordan office schedule</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong project management and organisational skills. Communication skills and critical thinking.</li><li>Designs and implements software solutions using modular programming principles to create maintainable, reusable, and scalable code.</li><li>Possesses a deep understanding of JavaScript fundamentals, has worked with modern frameworks to build scalable applications.</li><li>Ability to work in an Agile environment.</li><li>Development design patterns knowledge (ex: singleton pattern, interface segregation, KISS, DRY, etc...).</li><li>Demonstrates the ability to decompose complex problems into discrete, loosely-coupled components that can be developed, tested, and maintained independently.</li><li>Mentors junior developers and provides constructive code reviews that improve team capabilities.</li><li>Translates technical concepts for non-technical stakeholders and contributes to product planning discussions.</li><li>Implements security best practices including input validation, authentication, and protection against common vulnerabilities.</li><li>At least 3-5 years of experience in web technologies, HTML, CSS, and JavaScript.</li><li>Experience with a responsive design for desktop/mobile.</li><li>Extensive HTML/CSS/Javascript coding experience, including Node and React.</li><li>Experience with Typescript.</li><li>Experience with ORMs such as Drizzle, Sequelize, or Prisma.</li><li>Experience working with and building APIs.</li><li>Bacheloru2019s Degree in Computer Science, Software Engineering or Information Technology.</li></ul>

<p><h4>About Us</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p> <h4>Line of Service Overview</h4> <p>At PwC Consulting, we lead with insight and deliver with purpose. You’ll work alongside experts across industries to design and deliver forward-looking solutions in areas such as strategy and enterprise transformation, operational excellence, digital innovation, cyber resilience, and risk management. Our reimagined operating model brings together sector-aligned, solution-led teams empowered to move fast, think boldly, and create real impact. Whether transforming finance, enabling digital change, or shaping national visions, you’ll be part of a collaborative, forward-thinking community built to grow with you and the world around us.</p> <h4>Business Unit Overview</h4> <p>As part of the Management Consulting team, you’ll shape how organizations operate, perform, and grow. We deliver end-to-end consulting solutions across finance transformation, accounting transformation, workforce transformation, supply chain & efficiency transformation, enterprise solutions and capability building through PwC Academy. It’s where business performance meets human potential, backed by technology, powered by purpose.</p> <h4>Solution Unit Overview</h4> <p>PwC Academy is the talent and skills development business of PwC Middle East. We build capabilities at scale so governments and organizations can accelerate the region’s transformation agenda through a future-fit workforce. We are a tech-forward, people-powered community of educators, bringing together the strength of the global PwC network, our deep-rooted regional insights, and our expert L&D resources and strategic alliances, to deliver upskilling solutions that create sustained impact. At PwC Academy, we shape the future of learning – driving transformation through talent.</p> <h4>How You’ll Contribute? (Roles & Responsibilities)</h4> <p>As an L&D Project Management – Project Admin Support Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p> <ul> <li><strong>Project Setup & Planning</strong><br> Create and maintain project IDs and profitability trackers following internal approvals.<br> Support revenue and cost phasing in collaboration with Project Managers.<br> Maintain revenue forecasts and client invoicing plans.</li> <li><strong>Financial Monitoring & Control</strong><br> Track project costs, vendor invoices, and expense recharges.<br> Update project financials, including revenue, cost, and margin.<br> Upload approved invoices to client portals and coordinate billing milestones.</li> <li><strong>Invoicing & Cash Collection</strong><br> Monitor accounts receivable, WIP, and aged debt.<br> Follow up on overdue invoices and escalate payment issues as required.<br> Liaise with Finance and vendors on payment status and queries.</li> <li><strong>Project Closure</strong><br> Support final financial reconciliation, accruals, and reporting.<br> Close project IDs upon completion and approval.<br> Meet the project team across the region and ensure financial reports are updated.<br> Based on the requirements of the business, additional responsibilities as assigned.</li> </ul> <h4>What You’ll Bring</h4> <ul> <li><strong>Years of experience:</strong> 1-2 years experience in related role</li> <li><strong>Education:</strong> Bachelors or Masters in Management. Finance specialization preferred</li> <li><strong>Technical Skills:</strong><br> Project financial management, including revenue forecasting, cost tracking, WIP and margin monitoring.<br> Proficiency in MS Excel (trackers, reconciliations, phasing) and MS PowerPoint for reporting support.<br> Experience with project setup, project IDs, billing milestones, and invoicing processes.<br> Understanding of accounts receivable, aged debt, accruals, and basic financial controls.<br> Familiarity with ERP/finance systems and client invoicing portals (e.g. SAP, Oracle or similar).<br> Strong documentation and record-keeping skills aligned with audit and compliance requirements.</li> <li><strong>Soft Skills:</strong><br> Strong attention to detail with the ability to manage multiple tasks and deadlines accurately.<br> Effective communication skills to coordinate with project teams, Finance, vendors, and stakeholders.<br> Organised, proactive, and able to work independently while supporting regional teams.<br> Problem-solving mindset with the ability to flag risks, discrepancies, and follow through on resolutions.<br> Adaptability and willingness to take on additional responsibilities in a fast-paced environment.<br> Collaborative team player with a professional and service-oriented approach.</li> <li><strong>Language Skills:</strong> Fluent in Arabic and English</li> <li><strong>Travel Requirements:</strong> No travel required</li> </ul> <h4>How You’ll Make a Difference</h4> <p>At PwC Middle East, we expect all our people to embody the skills and behaviours of the PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p> <h4>Why You’ll Love Working at PwC</h4> <p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large.</p><p>About the Role:</p><p>You will work closely with Product Managers, Software Engineers, and other Quality Engineers to build and maintain high-quality solutions across the Content Creators ecosystem , which includes:</p><ul><li>Article Submission (Research Exchange / ReX)</li><li>Article Transfer (ReX Transfer)</li><li>License Signing and Open Access Payments (Author Services)</li><li>Open Access Fund Management (Wiley Open Access Dashboard (WOAD) and Oable)</li></ul><p>As part of an Agile Scrum team, you will contribute to the development of automated testing frameworks, support continuous quality improvements, and help ensure our platforms deliver an exceptional user experience.</p><p>How You Will Make an Impact</p><ul><li>Design, develop, and maintain automated test suites for web applications and services.</li><li>Collaborate with Product Owners, Developers, and Quality Engineers within Agile Scrum teams.</li><li>Define and implement effective testing strategies to improve product quality and reliability.</li><li>Partner with developers to determine the most efficient and scalable testing approaches.</li><li>Analyze business requirements and translate them into comprehensive test scenarios and test cases.</li><li>Support sprint planning, estimation, and delivery activities to achieve team objectives.</li><li>Contribute to quarterly Program Increment (PI) planning and cross-functional initiatives.</li><li>Perform exploratory and manual testing when required to validate new functionality and identify potential risks.</li><li>Champion quality best practices, including shift-left testing and continuous improvement initiatives.</li><li>Provide recommendations to enhance testing frameworks, development processes, and overall system quality.</li></ul><p>What We Look For</p><p>Required Qualifications</p><ul><li>Experience in both manual and automated software testing.</li><li>Strong knowledge of Java, including:</li><ul><li>Object-Oriented Programming (OOP)</li><li>Collections Framework</li><li>Multithreading fundamentals</li><li>Lambda expressions</li><li>Stream API</li></ul><li>Experience testing RESTful APIs and strong understanding of HTTP protocols.</li><li>Strong SQL skills with hands-on experience using PostgreSQL, including:</li><ul><li>Multi-table joins</li><li>Subqueries</li><li>Aggregations</li><li>Test data preparation and backend validation</li></ul><li>Proficiency with Git, including branching, merging, rebasing, and conflict resolution.</li><li>Understanding of software development lifecycles, testing methodologies, and quality assurance practices.</li><li>Passion for shift-left testing principles and continuous quality improvement.</li><li>Understanding of modern web application architecture and behavior.</li><li>Ability to effectively work with and interpret English-language technical documentation.</li></ul><p>Technical Environment</p><p>Our technology stack includes:</p><ul><li>Java 17</li><li>Selenide for UI test automation</li><li>RestAssured for API testing</li><li>JUnit and TestNG</li><li>TestContainers for integration testing</li><li>GitHub and GitHub Actions</li><li>Allure and Report Portal for test reporting</li><li>Microservices architecture</li><li>HTTP and Kafka-based communication</li><li>Kibana and Grafana for monitoring and observability</li></ul><p>Preferred Qualifications</p><ul><li>Knowledge of Spring and Spring Boot.</li><li>Experience working with SQL and NoSQL databases.</li><li>Understanding of event-driven architectures and messaging platforms such as Kafka or RabbitMQ.</li><li>Experience working with AWS cloud services and infrastructure.</li><li>Strong written and verbal English communication skills.</li></ul><p>We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what s next in science, education, and publishing creating impact that reaches everywhere. We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.</p><p>Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact EMAIL_ADDRESS for assistance.</p><p>We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles. When applying, please attach your resume/CV to be considered. #LI-SC1</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience in both manual and automated software testing.</li><li>Strong knowledge of Java, including:<ul><li>Object-Oriented Programming (OOP)</li><li>Collections Framework</li><li>Multithreading fundamentals</li><li>Lambda expressions</li><li>Stream API</li></ul></li><li>Experience testing RESTful APIs and strong understanding of HTTP protocols.</li><li>Strong SQL skills with hands-on experience using PostgreSQL, including:<ul><li>Multi-table joins</li><li>Subqueries</li><li>Aggregations</li><li>Test data preparation and backend validation</li></ul></li><li>Proficiency with Git, including branching, merging, rebasing, and conflict resolution.</li><li>Understanding of software development lifecycles, testing methodologies, and quality assurance practices.</li><li>Passion for shift-left testing principles and continuous quality improvement.</li><li>Understanding of modern web application architecture and behavior.</li><li>Ability to effectively work with and interpret English-language technical documentation.</li></ul><p>Preferred Qualifications</p><ul><li>Knowledge of Spring and Spring Boot.</li><li>Experience working with SQL and NoSQL databases.</li><li>Understanding of event-driven architectures and messaging platforms such as Kafka or RabbitMQ.</li><li>Experience working with AWS cloud services and infrastructure.</li><li>Strong written and verbal English communication skills.</li></ul><p></p></section>

<p>Starting position: 15/10/2026<br> <br> Duration : Fixed-term Contract (12 Month Duration)<br> <br> Rate&nbsp;of activity : 100%<br> <br> Place of work : MENA Regional Office - Amman, Jordan<br> <br>  Deadline for applications: Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.</p> <p>Context :<br> <br> Terre des hommes Lausanne (Tdh), Switzerland’s largest children’s rights organization, maintains a strong presence across the Middle East and North Africa region. We operate in seven countries: Jordan, Egypt, Afghanistan, Lebanon, Syria, Iraq, and Palestine, with our regional office based in Amman.</p> <p>The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p> <p>Mission:</p> <p>The Regional Senior HR Officer supports the MENA Regional HR Coordinator and serves as the primary focal point for the management of human resources processes for the Regional Office national workforce. This includes recruitment, onboarding, payroll coordination, medical insurance administration, contract management, attendance and leave management, learning and development, performance management, employee relations, compliance, and employee exit processes.</p> <p>The position also supports the administration of the Regional Office international workforce, including deployments, accommodation arrangements, medical checks, arrivals and departures, and other HR-related contractual and administrative processes.</p> <p>The Regional Senior HR Officer coordinates with relevant external stakeholders, ministries, and authorities to ensure compliance with labor regulations and the effective management of work permits, residency requirements, social security, income tax, and other statutory obligations.</p> <p>In addition, the position manages HR-related administrative processes, including consultancy and service contracts under HR management, workshops, per diem administration, and other operational requirements.</p> <p>The Regional Senior HR Officer provides operational HR support to the MENA portfolio upon request of the Regional HR Coordinator, contributing to the implementation of HR tools and systems, emergency HR support, staff training initiatives, and other regional HR priorities.<br> <br> Main responsibilities:</p> <p><br> National Regional Staff HR Management</p> <p>· Manage end-to-end HR processes for Regional Office national staff including recruitment, onboarding, contract issuance, amendments, renewals, and terminations.</p> <p>· Ensure accurate payroll inputs, monthly attendance, leave tracking, and coordination with finance for salary processing.</p> <p>· Administer employee benefits including medical insurance enrollment, updates, and claims follow-up.</p> <p>· Maintain up-to-date personnel files, HR database records, and ensure documentation is audit-ready.</p> <p>· Follow up on performance management processes including probation reviews, annual appraisals, and performance improvement actions.</p> <p>· Support learning and development activities including training coordination and capacity-building initiatives.</p> <p>· Handle employee relations matters including queries, grievances, and disciplinary follow-up in coordination with the Regional HR Coordinator.</p> <p>International Regional Staff Administrative Support</p> <p>· Support HR administrative processes for expatriate staff including deployment, onboarding, relocation, and offboarding.</p> <p>· Coordinate accommodation arrangements, travel logistics, and arrival/departure administrative requirements.</p> <p>· Follow up on medical checks and related documentation for international staff.</p> <p>· Support contract administration, including renewals and amendments.</p> <p>· Ensure proper documentation and tracking of international staff movements, leave balances and assignments.</p> <p>Stakeholder Management (Internal &amp; External)</p> <p>· Liaise with ministries, social security institutions, tax authorities, and other government bodies on HR-related matters.</p> <p>· Ensure compliance with work permits, residency permits, and legal employment requirements for national and international staff.</p> <p>· Coordinate with external service providers such as insurance companies, medical providers, and travel agencies.</p> <p>· Serve as HR focal point for internal departments including finance, logistics, and programs on HR-related administrative matters.</p> <p>· Maintain professional communication and timely follow-up with all stakeholders to ensure smooth HR operations.</p> <p>· Liaise with HQ on global HR tools and initiatives relevant to the Regional Office, ensuring proper implementation, alignment, and timely follow-up on requirements.</p> <p>Regional HR Support</p> <p>· Provide HR operational support to country offices within the MENA portfolio upon request from the Regional HR Coordinator.</p> <p>· Support implementation of HR tools, templates, systems, and standard procedures across the region.</p> <p>· Assist in emergency HR responses including rapid recruitment, deployments, and HR coordination during crises.</p> <p>· Contribute to HR projects, policy rollouts, and organizational change initiatives at regional level.</p> <p>· Support capacity building for country HR focal points through guidance, coaching, and technical advice.</p> <p>HR Reporting &amp; Analytics</p> <p>· Prepare regular HR reports including staffing updates, turnover, recruitment status, leave balances, and contract tracking.</p> <p>· Maintain and update HR dashboards and trackers for regional office.</p> <p>· Provide ad-hoc HR data and analysis to support decision-making by the Regional HR Coordinator and management.</p> <p>· Ensure accuracy and consistency of HR data across all systems and reports.</p> <p>&nbsp;</p> <p>Compliance &amp; Regulatory Management</p> <p>· Ensure adherence to local labor laws, organizational HR policies, and donor requirements.</p> <p>· Support internal and external HR audits by ensuring proper documentation and record-keeping.</p> <p>· Monitor compliance with contractual obligations, probation requirements, and HR procedures.</p> <p>· Follow up on statutory obligations including social security, income tax, and legal reporting requirements.</p> <p>· Identify HR compliance risks and escalate issues to the Regional HR Coordinator when necessary.</p> <p>&nbsp;</p> <p>HR Administration Support</p> <p>· Manage HR-related administrative tasks including preparation and processing of HR correspondence, letters, and certificates.</p> <p>· Support organization of workshops, trainings, and staff events, including visa and per diem processing.</p> <p>· Coordinate procurement and administrative follow-up for HR-related needs such as training materials, consultants, and service contracts.</p> <p>· Ensure proper filing, archiving, and documentation of HR and administrative records in line with audit requirements.</p> <p>· Support office-level administrative coordination related to HR processes and staff welfare activities.</p> <p>· Follow up on HR-related payments and administrative claims in coordination with finance and other relevant departments.<br> <br> Required skills and competencies:<br> <br> Interpersonal Skills</p> <p>· ability to work with a diverse team and adjust work schedules as necessary to meet work objectives and priorities in a professional manner.</p> <p>· High attention to details, organized, and ability to prioritize workload.</p> <p>· Strong verbal and written communication skills and ability to communicate HR policies and procedures clearly to diverse audiences.</p> <p>· Maintains confidentiality when handling sensitive employee information, and demonstrates sound judgment, discretion, and ethical behavior.</p> <p>· ability to establish and maintain positive working relationships with employees, managers, HQ teams, government authorities, and external service providers.</p> <p>Organizational Skills</p> <p>· Strong organizational and coordination skills, with the ability to manage multiple HR processes</p> <p>· Ability to manage HR data, maintain trackers, and produce accurate reports.</p> <p>· Follows through on actions and monitors progress until completion.</p> <p>· Conflict resolution skills<br> <br> **The full Job Description will be shared with shortlisted candidates.**<br> <br> Profile :<br> <br> Education :</p> <ul> <li> <p>Bachelor’s degree in business administration, HR Management, Law, Social sciences, or a related field is required.</p> </li> </ul> <p>Training/Qualifications</p> <ul> <li> <p>Additional certifications in Human Resources (e.g., SHRM) are considered a strong asset.</p> </li> <li> <p>Proven training in Labor Law and Employment Regulations, Employee Relations and Conflict Management, HR Information Systems (HRIS) or any other relevant HR trainings is highly desirable.</p> </li> <li> <p>Familiarity with humanitarian standards, PSEAH (Prevention of Sexual Exploitation, Abuse and Harassment), Code of Conduct, Duty of Care and Staff Wellbeing is essential.</p> </li> <li> <p>Experience / Skills :<br> Minimum of 4–6 years of relevant experience in Human Resources similar role, preferably within humanitarian or development organizations.</p> </li> <li> <p>Minimum 4 years of experience in an NGO/International Institution in a similar position (preferred).</p> </li> <li> <p>Proficiency in managing payroll, leave management, national labor laws, and all relevant national HR processes and the full HR cycle.</p> </li> <li> <p>Prior involvement in remote coordination or support to field missions is highly desirable.<br> <br> Languages :<br> Native Arabic speaker with excellent command of English (spoken and written).<br> <br> IT knowledge :<br> Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using digital tools for inventory, procurement, and reporting.Experience with ERP is an asset.<br> <br> Salary :<br> Following Tdh salary scale in Jordan</p> </li> </ul> <p>Tdh General Code of Conduct and Ethical Policies :</p> <ul> <li> <p>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</p> </li> <li> <p>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</p> </li> <li> <p>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</p> </li> <li> <p>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</p> </li> <li> <p>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</p> </li> </ul> <p>Procedure:<br> <br> Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br> <br> References :<br> <br> Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The ultimate service of the consultancy is provide technical support to the UN-Habitat Jordan Head of Country office, project managers, and the project team to deliver the technical outputs to strengthen the agency’s programmatic approach for advancing greening and resilience in cities. The Junior Landscape Architect will provide support to the project team to help enable the delivery of the following outputs as required: Under the Rethinking Sahab Project: • Sahab's Green Public Space Plan Report. • Support the vegetation planning and implementation at the pilot sites in Sahab And under the "Smart Urban Water Management" project: • Knowledge Exchange Workshop Report • Hydrological Assessment for Selected Public Space(s) • Review of the “Typologies of Urban Green Infrastructure” Toolkit • Support the finalization of designs and implementation of sites<br> Work Location<br>Amman<br> Expected duration<br>6 months (part time)<br> Duties and Responsibilities<br>The United Nations Human Settlements Programme (UN-Habitat) is mandated by the United Nations General Assembly to promote social and environmentally sustainable towns and cities with the goal of providing adequate shelter for all, supporting the implementation of the Sustainable Development Goals as well as facilitate the implementation of the World New Urban Agenda. UN-Habitat has been operational in Jordan since 2005, cooperating with regional and international organizations, local authorities, civil society organizations, and private sector, to localize SDGs and promote the implementation of UN-Habitat global programmes in the country. In Jordan, UN-Habitat has been working with national and local stakeholders and communities to support sustainable urban development and resilience-building, focusing on its core thematic areas; Climate Change and City Resilience, Urban Data and Planning, SDG Localization, and Community- Led Public Space Development. Through several of these initiatives, Jordan has been selected as a pilot country for innovative approaches and had national and local officials participating in global and regional knowledge exchange. Under the Jordan Country Programme, normative and operational tools are strategically combined to leverage public spaces as catalysts for improving socio-economic conditions, strengthening climate resilience, fostering social cohesion, and enhancing the overall well-being of vulnerable communities. Targeting dense urban areas, industrial and heritage cities, affordable housing projects, poverty pockets, and refugee camps, these community-driven initiatives place particular emphasis on empowering vulnerable groups and adapting to the evolving needs of communities. Public space rehabilitation projects in cities such as Al-Salt, Madaba, Amman, Irbid, Ghor Al-Safi, Zarqa, Sahab, and others serve as vital entry points to advance social cohesion, create economic opportunities, and improve environmental quality, while also building climate resilience for vulnerable populations, including refugees and women. Background to the Rethinking Sahab Project: Sahab City faces a complex set of challenges related to urban growth, climate change, social development, and biodiversity loss. In 2024, UN-Habitat, in collaboration with Sahab Municipality, conducted a Multilayered Vulnerability Assessment (MVA) under the project “Accelerating the Implementation of the Paris Agreement by Building the Climate Resilience of the Urban Poor in Bolivia, Colombia, Ethiopia, Jordan, and Tunisia,” funded by the Spanish Agency for International Development Cooperation (AECID) and aligned with the global RISE UP programme. Applying a rigorous spatial methodology, the MVA identified and analyzed localized hotspots of vulnerability across Sahab, providing the basis for the development of an Urban Resilience Action Plan for Sahab City with actionable and locally tailored climate resilience and adaptation strategies. The MVA revealed that Sahab’s rapid industrialization and population growth have amplified environmental and health risks. Air quality is severely affected by industrial emissions, heavy traffic, and dust from stone-cutting sites, with pollutant levels far exceeding WHO guidelines. These levels pose serious risks of respiratory and cardiovascular diseases for residents. Compounding these risks is the scarcity of accessible green spaces. Green space per capita is only 0.275 m², compared to 2.5 m² in Amman and the internationally recommended 9 m². This deficit exacerbates the urban heat island effect, heightens flood risks, undermines biodiversity, and increases the pressure on infrastructure. The MVA recommended expanding green spaces, enhancing ecological connectivity, establishing buffer zones around industrial areas, and strengthening air quality management, flood resilience, and public health interventions. Building on these findings, the Sahab Urban Resilience Action Plan was developed, outlining 51 priority actions, of which 10 were considered urgent. The top priority identified was the promotion of urban greening to mitigate pollution, reduce heat stress, and improve overall livability in the city. In response, UN-Habitat Jordan, the Municipality of Sahab, and the Canton of Basel-Stadt launched the project “Rethinking Sahab: Urban Greening for a Resilient and Sustainable Future.” The project’s overall objective is to create a resilient, sustainable, and healthy urban environment in Sahab City, particularly in vulnerable areas with a high concentration of refugees, by integrating urban greening strategies, strengthening institutional and community capacities, and developing inclusive public spaces that improve quality of life while reducing environmental impacts. The project seeks to deliver three main outcomes:  Outcome 1: Strengthened institutional knowledge and governance in Sahab municipality to promote greening of the city.  Outcome 2: Enhanced Community Resilience, Social Cohesion, and Wellbeing of the Sahab Communities through the Provision of Safe, Inclusive, and Green Public Spaces as well as Waste Recycling and Urban Gardening Opportunities.  Outcome 3: Increased Community Awareness on the Importance of Urban Greening in Open Spaces, Waste Recycling as well as Energy and Water Efficiency and Its Transformative Power to Strengthen Resilience, Health, and Safety in the City. The project adopts a phased, participatory approach, starting with citywide public space assessments and culminating in the implementation of pilot public space project(s). These phases include:  Citywide Assessment and Green Public Space Plan: Using the UN-Habitat City-Wide Public Space Assessment toolkit, existing public spaces; including streets, rooftops of public buildings, vacant lands, and residual plots; will be mapped and evaluated, identifying gaps and opportunities for urban greening. Accordingly, based on these findings, a Green Public Space Plan will be co-developed with Sahab Municipality and community representatives to comprehensively guide future greening initiatives.  Pilot Public Space Interventions: UN-Habitat Site-Specific Public Space assessment(s) will be conducted for the high-priority location(s) selected to identify needed interventions, integrating recycled materials, grey water systems, urban agriculture, and composting practices to maximize environmental benefits.  Capacity Building, knowledge transfer, and Awareness Campaigns: Throughout the project phases, municipal authorities and communities will gain knowledge and tools for sustainable urban practices through workshops, training, and knowledge exchange missions in Jordan and Basel, and public outreach. The project introduces a holistic, community-driven approach, integrating the principles of green infrastructure, circularity and regenerative energy into urban greening. Participatory tools will serve as a crosscutting framework, ensuring inclusivity and fostering ownership among the residents of Sahab. The pilot public space project(s) will serve as catalysts, inspiring future greening initiatives across Sahab and attracting additional funding. Background to the Smart Urban Water Management Project: The project “Smart Urban Water Management: Enhancing the Adaptive Capacity and Urban Resilience of Amman through Urban Green Infrastructure” aims to enhance an enabling environment to address water challenges through the development and implementation of smart urban water management systems in Amman city, with a focus on strengthening adaptive capacities and promoting sustainable water management measures. It builds on the lessons learned and best practices of the above project the findings of the ‘Flood Risk Assessment and Flood Hazard Mapping of Downtown Amman,’ whereby interventions will be implemented in selected locations from the identified 120 flood hotspots. This targeted approach ensures that efforts are concentrated in areas with the highest need, maximizing impact and efficiency. Additionally, the project interventions will build on insights gained from “Al Zohour Green Triangle Pilot Project” which was implemented in one of the 120 locations and aims to replicate it in other selected locations and implement several flood mitigation measures. The project seeks to deliver two main outcomes: Outcome 1: Enhanced resilience of Amman to water-related challenges, including flash floods and water insecurity, through piloting short-term sustainable urban water management systems and flood mitigation measures. Outcome 2: Increased capacities and knowledge-exchange on sustainable urban drainage and stormwater management in the context of flash floods and water insecurity. Background on “GHAITH: Green Hydrology and Adaptive Infrastructure for Thriving Urban Habitats in North Jordan” Project By focusing on the intertwined and urgent issues of flash floods and water scarcity and building on the above project, this project aims to enhance an enabling environment to address water challenges through developing and implementing smart water urban management systems in Irbid and Mafraq, with a focus on strengthening adaptive capacities and promoting sustainable water measures. The project additionally builds on and draws on lessons from the integrated approach being implemented in the “Smart Urban Water Management” project in Amman with the support of the Embassy of the Kingdom of the Netherlands. It is structured around four interlocking components that, from evidence to pilot, create an enabling system for water resilience in Irbid and Mafraq. The first component is evidence-based planning, whereby the priority hotspots are refined and validated through a multi-criteria and multi-stakeholder approach, grounded in vulnerabilities. That evidence basis drives the second component, networked leadership by convening the “Mayors for Urban Resilience” and technical working groups to catalyse collaboration among city leaders, planners, and civil society, forging a shared vision and the institutional coordination needed for sustained action. The third component empowers youth and innovation as the Environmental Legacy Makers Award is scaled up to promote environmental consciousness and proactive engagement of university teams alike to propose nature-based, flood-resilient solutions, while building public awareness through targeted campaigns. Finally, the fourth component translates knowledge into practice through on-the-ground implementation of smart water-management systems and green infrastructure typologies to mitigate the impact of water challenges facing vulnerable districts in Irbid and Mafraq. Together, these components reinforce one another: evidence-based planning ensures pilots target the highly vulnerable and high-priority areas; political buy-in from networked leaders accelerates adoption and upscaling; youth engagement generates fresh ideas and community ownership; and visible pilot successes strengthen the case for green infrastructure for further investment. By synchronizing these gears, the project adopts a holistic, adaptive, and systematic approach that not only reduces flood and water-scarcity risks today but also builds the capacities and frameworks for continual, locally led urban resilience. Accordingly, these components have been translated into the following outcomes and outputs: Outcome 1: Enhanced resilience of Irbid and Mafraq to water-related challenges, including flash floods and water insecurity, through piloting sustainable urban water management systems and flood mitigation measures. Outcome 2: Strengthened capacities and knowledge-exchange among city leaders, technical experts, and stakeholders on innovative, sustainable green infrastructure solutions to address flash floods and water insecurity. Accordingly, UN-Habitat is seeking to recruit a qualified Junior Landscape Architect to assist the project team in successfully implementing the activities required in Phase 1: Citywide Assessment and Green Public Space Plan under the "Rethinking Sahab" project, and the delivery of Outcome 1 and 2 under the “Smart Urban Water Management” project. Reporting Line: The consultant will be hired and work under the overall supervision of the UN-Habitat Jordan Head of Country office, and project coordinators. Duties and responsibilities: As per the ToR, the consultant will support the UN-Habitat Jordan head of Country office, and Project managers. They will interact with certain stakeholders of the Programme on behalf of UN-Habitat and therefore he/she will be appointed on the basis of securing the highest standards of efficiency, competence, and integrity. As a UN representative, he/she is expected to exhibit and adhere to the highest standards of ethical conduct. The consultant will be responsible for providing technical advice for effective coordination and implementation of the projects’ activities including: • Support project coordinators in the effective and timely execution of UN-Habitat programme by providing the appropriate technical support. • Conduct desktop research and collect available relevant data. • Provide technical support for the development and finalization of assessment reports, including the formulation of evidence-based recommendations. • Draft narrative sections and map development, as requested, for inclusion in reports, including, but not limited to, introductions, optimal urban greening practices, hydrological recommendations, and public space development. • Provide logistical support in the preparations and organization of capacity building workshops and meetings, including preparing agendas and invitations, and developing presentations. • Prepare reports and meeting minutes to facilitate the dissemination of project information to the network of stakeholders engaged in project-related meetings and workshops. • Provide technical support in translating documents and assessments. • Provide technical support for the planning and implementation of the second phase of the Environmental Legacy Makers Award. • Review and provide feedback for urban greening and climate change reports, guidelines, and designs developed under relevant projects, including of the ‘Typologies of Urban Green Infrastructure’ planning and design toolkit and green infrastructure designs. • Provide additional technical support as required within the scope of the related projects.<br> Qualifications/special skills<br>• Advanced degree in landscape architecture, agriculture, or a related field is required. A first-level university degree with additional two years of qualifying experience may be accepted in lieu of the advanced university degree. • Up to 2 years of experience related landscape architecture, agriculture engineer, or any related field is required • Understanding of and experience in greening practices is required. • Ability to conduct research and analysis and strong synthesis skills are required. • Competencies with office software packages (Adobe, MS Word, Excel, etc.) are required. • Working experience with international development organizations is desirable. • Strong written and oral communication skills are desirable.<br> Languages<br>• English and French are the working languages of the United Nation Secretariat, for this position fluency in English and Arabic (both oral and written) is required.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>