Factory Jobs

<p>We are seeking an experienced Change Management Expert to support the successful delivery of a strategic project within the banking or fintech sectors. The role will focus on supporting the design and implementation of structured change management interventions to ensure smooth adoption of new processes, systems, and ways of working across the organization. The ideal candidate brings deep expertise in change management methodologies and a strong track record of delivering transformation initiatives preferably in banking environments. Key Requirements Minimum 10+ years of experience Proven experience in change management for transformation projects preferably in the banking or fintech sectors Key Responsibilities Support the development and execution of the overall change management strategy aligned with project objectives Conduct stakeholder analysis and design targeted engagement plans across business and support functions Support in the assessment of organizational readiness for change and identify potential resistance areas Support the development and implementation of communication plans, including key messaging, channels, and timelines Support the design and delivery of change impact assessments, outlining implications on processes, roles, and systems Collaborate with project teams, business leaders, and HR to ensure alignment and integration of change activities Support the design and execution of training and capability-building initiatives Monitor change adoption through defined KPIs and provide regular reporting on progress and risks Identify and mitigate resistance through structured interventions and stakeholder management Ensure sustainability of change through reinforcement mechanisms and post-implementation support</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, Management, or a related field (Master s degree is an advantage)</li><li>Strong interpersonal and influencing skills with the ability to manage senior stakeholders</li><li>Strong analytical and problem-solving capabilities</li><li>Ability to work in fast-paced, high-pressure project environments</li></ul>

<p><h4>Description</h4> <p>Optimiza is seeking an experienced senior cybersecurity specialist to lead and enhance our cybersecurity initiatives. In this senior role, you will be responsible for developing and implementing advanced security strategies, managing complex security projects, and mentoring junior team members. If you are a seasoned cybersecurity professional with a passion for protecting organizational assets and driving security excellence, this is an exciting opportunity for you!</p> <h4>Key responsibilities:</h4> <ul> <li>Lead the design and implementation of comprehensive cybersecurity strategies and solutions.</li> <li>Conduct in-depth risk assessments, vulnerability analyses, and security audits to identify potential threats and areas for improvement.</li> <li>Develop and enforce security policies, standards, and best practices across the organization.</li> <li>Manage incident response processes, ensuring timely detection, containment, and remediation of security incidents.</li> <li>Stay informed on the latest cybersecurity trends, threat landscapes, and regulatory requirements to keep the organization ahead of emerging risks.</li> <li>Collaborate with cross-functional teams including IT, risk management, and compliance to integrate security into all business processes.</li> <li>Mentor and provide guidance to junior cybersecurity staff, fostering professional growth and knowledge sharing within the team.</li> <li>Represent the cybersecurity function in executive meetings and contribute to strategic planning.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s or master’s degree in cybersecurity, information technology, or related field.</li> <li>4+ years of comprehensive experience in cybersecurity roles with a focus on strategy, risk management, and incident handling.</li> <li>Deep knowledge of cybersecurity frameworks and standards such as NIST, ISO 27001, GDPR, and others.</li> <li>Proven experience in leading cybersecurity projects and managing incident response.</li> <li>Strong expertise in threat intelligence, vulnerability management, and security technologies.</li> <li>Excellent leadership, communication, and interpersonal skills.</li> <li>Relevant advanced certifications such as CISSP, CISM, or GIAC are highly preferred.</li> </ul> <h4>Benefits</h4> <ul> <li>Class A health insurance</li> <li>Annual bonus</li> <li>Training and development</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Optimiza is seeking an experienced senior cybersecurity specialist to lead and enhance our cybersecurity initiatives. In this senior role, you will be responsible for developing and implementing advanced security strategies, managing complex security projects, and mentoring junior team members. If you are a seasoned cybersecurity professional with a passion for protecting organizational assets and driving security excellence, this is an exciting opportunity for you!</p> <h4>Key responsibilities:</h4> <ul> <li>Lead the design and implementation of comprehensive cybersecurity strategies and solutions.</li> <li>Conduct in-depth risk assessments, vulnerability analyses, and security audits to identify potential threats and areas for improvement.</li> <li>Develop and enforce security policies, standards, and best practices across the organization.</li> <li>Manage incident response processes, ensuring timely detection, containment, and remediation of security incidents.</li> <li>Stay informed on the latest cybersecurity trends, threat landscapes, and regulatory requirements to keep the organization ahead of emerging risks.</li> <li>Collaborate with cross-functional teams including IT, risk management, and compliance to integrate security into all business processes.</li> <li>Mentor and provide guidance to junior cybersecurity staff, fostering professional growth and knowledge sharing within the team.</li> <li>Represent the cybersecurity function in executive meetings and contribute to strategic planning.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s or master’s degree in cybersecurity, information technology, or related field.</li> <li>4+ years of comprehensive experience in cybersecurity roles with a focus on strategy, risk management, and incident handling.</li> <li>Deep knowledge of cybersecurity frameworks and standards such as NIST, ISO 27001, GDPR, and others.</li> <li>Proven experience in leading cybersecurity projects and managing incident response.</li> <li>Strong expertise in threat intelligence, vulnerability management, and security technologies.</li> <li>Excellent leadership, communication, and interpersonal skills.</li> <li>Relevant advanced certifications such as CISSP, CISM, or GIAC are highly preferred.</li> </ul> <h4>Benefits</h4> <ul> <li>Class A health insurance</li> <li>Annual bonus</li> <li>Training and development</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Supervise the AML/CFT Investigation Section and ensure efficient execution of daily operations.<br> Review and investigate AML/CFT alerts, suspicious activities, and case escalations.<br> Prepare, review, and submit Suspicious Transaction Reports (STRs), Suspicious Activity Reports (SARs), and other regulatory reports through the GOAML system.<br> Liaise with the Financial Intelligence Unit (FIU) and respond to regulatory inquiries in accordance with applicable requirements.<br> Monitor customer transactions and conduct investigations into potentially suspicious activities.<br> Review and enhance AML/CFT policies, procedures, and internal controls in line with regulatory requirements.<br> Conduct AML/CFT risk assessments, including periodic self-assessments and product/service risk reviews.<br> Monitor international AML/CFT regulations, sanctions, and emerging financial crime trends.<br> Coordinate with branches, subsidiaries, and overseas operations to ensure compliance with AML/CFT regulations.<br> Maintain confidential investigation files, regulatory documentation, and case records.<br> Deliver AML/CFT and KYC training and awareness programs to Bank employees.<br> Support Business Continuity Planning (BCP) and participate in emergency response activities Bachelor's degree in Business Administration or a related field.<br> Minimum of 5 years of professional experience, including at least 3 years in Anti-Money Laundering (AML) activities.<br> Holder of professional certifications in Anti-Money Laundering and Counter-Terrorist Financing (AML/CFT), with a minimum requirement of the Certified Anti-Money Laundering Specialist (CAMS) certification.<br> Excellent command of the English language, both written and spoken.<br> Proficient in computer applications and the use of relevant banking systems.<br> Strong supervisory and managerial skills.<br> Ability to motivate others and work effectively within a team environment.<br> Thorough knowledge of the policies, procedures, and regulatory requirements governing the function, including internal and external updates.<br> Comprehensive knowledge of the Bank's products and services.<br> Strong analytical skills with a high level of accuracy and attention to detail.<br> Strong planning and organizational skills.<br> Excellent communication and interpersonal skills.<br> Ability to work effectively under pressure.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Reporting to the Front Office Manager, the Guest Relation Agent is primarily responsible for ensuring we provide the highest level of guest service to all our guests. The Guest Service Agent will greet arriving guests, settle their accounts, and offer assistance throughout the duration of their stay. Demonstrates that all Front Office Standard Operating policies and procedures are performed in all interactions. Provides a warm welcome and assists guests according to Fairmont Hotels &amp; Resorts Brand standards. Remains observant and responds to each guest who approaches the Reception/Front Desk. Is an ambassador of Fairmont Hotels &amp; Resorts by providing an excellent first impression. Maintains a perpetual presence on the Reception/Front Desk throughout the hours of the shift. Greets all guests courteously, using the guest s name whenever possible. Follows Hotel s telephone etiquette standards. Enrollment of new loyalty members and updates certificate maintenance when applicable. Drives Rate and RevPAR through up-selling room brand. Adheres to and promotes the Company s health and safety policies to ensure a safe work environment and knowledgeable all safety and emergency procedures. Assist with other responsibilities and duties in the absence of a team member or other tasks assigned by the manager. Follows all policies and procedures ascertained by the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proficient in the English language (verbal &amp; written), second language is an asset. Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective. Must be flexible in terms of working hours. A hospitality diploma is an asset. Knowledge of computerized Front Office systems required with emphasis in Micros-Fidelio based programs and Windows, MS Office Suite an asset. Prior experience in customer service an asset. Must have the ability to handle cash effectively and accurately.</p><p></p></section>

<p><h4>Job summary</h4> <p>Accountable for the quality, authenticity, consistency, and production of the Lebanese cuisine. Exhibits culinary expertise by personally performing tasks while leading the staff and managing all food-related functions. Coordinates menus, purchasing, staffing, and food preparation to deliver an authentic Lebanese dining experience. Works with the team to improve guest and employee satisfaction while maintaining the operating budget. Ensures sanitation, hygiene, and food quality standards are consistently achieved. Develops and trains the culinary team to enhance performance and results.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Ensuring culinary standards and responsibilities are met for restaurant</strong></p> <ul> <li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</li> <li>Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li> <li>Maintains food preparation handling and correct storage standards.</li> <li>Recognizes superior quality products, presentations and flavor.</li> <li>Plans and manages food quantities and plating requirements for the restaurant.</li> <li>Communicates production needs to key personnel.</li> <li>Assists in developing daily and seasonal menu items for the restaurant.</li> <li>Ensures compliance with all applicable laws and regulations.</li> <li>Follows proper handling and right temperature of all food products.</li> <li>Estimates daily restaurant production needs.</li> <li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li> <li>Checks the quality of raw and cooked food products to ensure that standards are met.</li> <li>Determines how food should be presented and creates decorative food displays.</li> </ul> <p><strong>Leading kitchen team</strong></p> <ul> <li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li> <li>Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li> <li>Encourages and builds mutual trust, respect, and cooperation among team members.</li> <li>Serving as a role model to demonstrate appropriate behaviors.</li> <li>Ensuring and maintaining the productivity level of employees.</li> <li>Ensures employees are cross-trained to support successful daily operations.</li> <li>Ensures employees understand expectations and parameters.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> </ul> <p><strong>Establishing and maintaining restaurant kitchen goals</strong></p> <ul> <li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li> <li>Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li> <li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li> <li>Effectively investigates, reports and follows-up on employee accidents.</li> <li>Knows and implements company safety standards.</li> </ul> <p><strong>Ensuring exceptional customer service</strong></p> <ul> <li>Provides services that are above and beyond for customer satisfaction and retention.</li> <li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li> <li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li> <li>Sets a positive example for guest relations.</li> <li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Handles guest problems and complaints.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> </ul> <p><strong>Managing and conducting human resource activities</strong></p> <ul> <li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li> <li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li> <li>Manages employee progressive discipline procedures.</li> <li>Participates in the employee performance appraisal process, providing feedback as needed.</li> <li>Uses all available on the job training tools for employees.</li> <li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li> </ul> <p><strong>Additional responsibilities</strong></p> <ul> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Attends and participates in all pertinent meetings.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>Leads and manages the Information Technology (IT) function for properties and managed offices in scope. Cultivates technology leadership capability and develops talent via effective succession planning, mentoring and performance management. Provides support to operations leaders for owner relations and negotiations on IT matters. Performs Business Council member role representing the IT discipline. Provides internet support for managed properties. Works with Area Director, Information Technology (ADIT) on technology partner management and product development for the assigned market. Manages day to day hotel and company office IT operations.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>Hotel or hospitality management education, awareness of global hospitality technology trends. Experience in assignments at international locations. Back of the house and guest facing operational and technical experience with hospitality management systems. Minimum 5 years in an associate supervisory role.</li> <li>Or</li> <li>Bachelor’s degree level or equivalent. Minimum 5 years project management experience. Proven negotiation skills.</li> </ul> <h4>Core work activities</h4> <h5>General</h5> <ul> <li>Maintains and verifies accuracy of status documentation (goals, scorecard, LPA tracking, etc.).</li> <li>Strives to achieve balanced scorecard and goals by leveraging resources and solutions to achieve desired results.</li> <li>Monitors assigned company owned and managed offices to verify IT operations are running effectively.</li> <li>Creates presentations for regional team visits and area team visits as property leader and produces follow-up report and action plan.</li> <li>Participates in Business Council meetings and produces follow-up report, action plans and distributes information.</li> <li>Meets with the ADIT and provides updates on IT activities and business plans.</li> <li>Meets with point of contact at each property (General Manager, Director of Finance, etc.) to seek feedback and provide updates on IT activities and plans. Produces follow-up report, action plans and distributes information.</li> <li>Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.</li> </ul> <h5>Hotel acquisition</h5> <ul> <li>Confirms IT scope for assigned properties with ADIT.</li> <li>Executes hotel acquisition IT project with minimal defects and adheres to an appropriate schedule.</li> </ul> <h5>People</h5> <ul> <li>Owns relationship with IT vendors for properties in scope.</li> <li>Seeks to improve engagement score results through continent/local initiatives, rap sessions, and engagement score survey findings.</li> <li>Participates in the talent acquisition process according to company procedures.</li> <li>Verifies effective induction program for new associates or those in new or different roles.</li> <li>Trains associate(s) to provide backup coverage in the department to cover cluster leader’s function during vacation and sick leave.</li> <li>Performs LPAs on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates.</li> <li>Verifies adequate communication, training, and execution of talent development programs and related initiatives.</li> <li>Develops a personal management style that is intended to bring positive performance results from associates.</li> <li>Builds and maintains positive and effective relations with direct team members.</li> </ul> <h5>Product</h5> <ul> <li>Strives to remain informed on the most up to date knowledge regarding technology partner activities.</li> <li>Notifies ADIT to put resources in place to verify owners have sufficient technology partner choices in each market/city.</li> <li>Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation.</li> <li>Where assigned, documents technology pilot scope and objectives with business partners.</li> <li>Seeks owner and operations buy-in and funding.</li> <li>Sets measurable goals and timeline.</li> <li>Leads initial phase assessment.</li> </ul> <h5>Process</h5> <ul> <li>Maintains IT inventory for all properties/offices in cluster.</li> <li>Manages cluster IT agreements for participating properties.</li> <li>Verifies cluster associates are treated appropriately and in alignment with local operational practices.</li> <li>Verifies the execution and tracking of rollouts on a timely basis.</li> <li>Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely.</li> <li>Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements.</li> <li>Monitors flow of issue management amongst continent support desk, technology partners and cluster organizations to verify effectiveness.</li> <li>Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community.</li> <li>Implements cluster IT policy and procedure as received by Regional IT.</li> <li>Attends IT education calls.</li> <li>Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office.</li> <li>Completes other reasonable duties as requested by leadership.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To plan, execute and optimize social media communication for IKEA , ensuring strong brand presence, engagement, and consistency in tone of voice while contributing to commercial and marketing objectives. As a social media specialist, you d be responsible for creating engagement and growing the number of followers of these platforms, helping IKEA connect and interact with more of the many people. Plan, create, and publish social media content aligned with IKEA tone of voice, brand identity, and local relevance Ensure consistency of messaging across all social media platforms Adapt global content to local market needs while maintaining brand standards Manage and coordinate with external agencies for content creation, publishing, and performance optimization Monitor and analyze social media performance, engagement, and KPIs to drive continuous improvement Identify trends, customer behaviors, and competitor activity to enhance content strategy Lead campaign execution across digital channels in alignment with multichannel strategy Collaborate with internal stakeholders (Marketing SO, commercial, PR, web, food, customer experience) to ensure a 360 integrated communication Act as a member of the Marketing team and proactively contribute to the marketing plan. Drive an open and collaborative working environment, reflecting IKEA values and culture</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>3-5 years of experience in Social Media Account Management</p><p>Experience in content creation and social media management</p><p>Experience working with agencies and managing campaigns . Agency background preferred.</p><p>Basic experience with analytics and performance reporting</p><p>An interest and passion for social media and the opportunities it presents for reaching &amp; interacting with audiences in new ways, and an interest in staying up to date on the latest developments and best practices.</p><p>Motivated to live and share our IKEA culture and values.</p><p>Degree in Marketing, Communications, or related field</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><br></div><div> </div> <div> <div>Job Department </div> <div>Human Resources Department</div> </div> <div> <div>Job Type </div> <div>Full time</div> </div> <div> <div>Desired Educational Level </div> <div>Bachelor</div> </div> <div> <div>Responsibilities </div> <div> <p>* dentify and pursue new business opportunities, partnerships, and revenue streams.<br>* Build and maintain strong relationships with industry stakeholders, brands, providers, and corporate clients.<br>* Draft, review, negotiate, and manage commercial agreements, MOUs, and service contracts.<br>* Prepare professional business proposals, presentations, and partnership offers tailored to client requirements.<br>* Lead business development initiatives from prospecting through contract execution.<br>* Conduct market research and competitor analysis to identify growth opportunities.<br>* Coordinate with internal teams to ensure successful delivery of projects and partnership commitments.<br>* Support the recruitment, screening, and onboarding of trainees for fashion and jewelry-related programs.<br>* Develop and maintain talent pipelines through educational institutions, training centers, and industry networks.<br>* Monitor project performance and prepare business reports, forecasts, and recommendations for management.</p> </div> </div> <div> <div><b>Qualifications </b></div> <div> <p>* Bachelor s degree in Business Administration, Marketing, Human Resources, Law, or a related field.<br>* Proven experience in business development, partnership management, or commercial operations.<br>* Strong knowledge of contract drafting, contract negotiation, and commercial documentation.<br>* Demonstrated experience in proposal writing and preparing professional business presentations.<br>* Experience in recruitment, talent acquisition, or trainee placement programs is highly desirable.<br>* Familiarity with the fashion, luxury retail, jewelry, or related industries is an advantage.<br>* Excellent communication, negotiation, and stakeholder management skills.<br>* Strong organizational skills with the ability to manage multiple projects simultaneously.<br>* Proficiency in Microsoft Office and business communication tools.<br>* Fluent in English; Arabic proficiency is preferred.</p> </div> </div> <div> <div>Requirements </div> <div> <p>* Well-connected within fashion, luxury retail, jewelry, training, or education sectors.<br>* Commercially minded with strong relationship-building capabilities.<br>* Able to represent the organization professionally in meetings, negotiations, and industry events.<br>* Results-oriented with a proven track record of securing partnerships and business opportunities.</p> </div> </div> <div> <div><br></div></div></div></section>

<p><h4>Job summary<\/h4>\n<p>Manages the daily functions of the department to ensure protection of property assets, employees, guests, and property. Maintains logs, certifications, and documents required by law and standard operating procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<\/p>\n\n<h4>Candidate profile<\/h4>\n<p><strong>Education and experience<\/strong><\/p>\n<ul>\n <li>High school diploma or GED; 4 years experience in the security\/loss prevention or related professional area. OR<\/li>\n <li>2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<p><strong>Managing security\/loss prevention operations<\/strong><\/p>\n<ul>\n <li>Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.<\/li>\n <li>Conducts hazard and risk assessments at the property to include quarterly OSHA\/SAFETY audits, incident tracking, and the hazard abatement process.<\/li>\n <li>Develops detailed \"shut down\" procedures for the property to ensure that all areas are secured at the appropriate times.<\/li>\n <li>Comply with applicable laws and safety regulations.<\/li>\n <li>Follow proper key control guidelines in loss prevention and in the property.<\/li>\n <li>Develop a monthly checklist for all CCTV equipment, alarmed doors, and duress alarms to ensure that they are fully functional.<\/li>\n <li>Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.<\/li>\n <li>Follow Duty of Care process for the protection of guests and employees.<\/li>\n <li>Follows up on all unusual activities in and around the property that would impair the well-being of guests and employees.<\/li>\n <li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n <li>Implements action plans to monitor and control risk.<\/li>\n <li>Monitors all unusual activities in and around the property that would impair the well-being of guests and employees.<\/li>\n <li>Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.<\/li>\n <li>Oversees and guides the efforts of the Accident Prevention Committee.<\/li>\n <li>Oversees first aid program for guests and employees.<\/li>\n <li>Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.<\/li>\n <li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n <li>Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.<\/li>\n <li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n <li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n <li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<\/ul>\n\n<p><strong>Ensuring exceptional customer service<\/strong><\/p>\n<ul>\n <li>Meet quality standards and customer expectations on a daily basis.<\/li>\n <li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n <li>Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.<\/li>\n <li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<\/ul>\n\n<p><strong>Additional responsibilities<\/strong><\/p>\n<ul>\n <li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n <li>Develops liaison with local law enforcement and emergency services.<\/li>\n <li>Informs and\/or updates the executives and peers on relevant information in a timely manner.<\/li>\n <li>Provides information to supervisors and co-workers by telephone, in written form, email, or in person.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand\u2019s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>

<p>The JIF is seeking a highly motivated JIF Coordination Technical Officer to work with the Jordan INGO Forum. This position will mainly be responsible for supporting the JIF Country Directors, represented by the Steering Committee (SC), and JIF Director, to build and maintain relationships with national and international stakeholders. They will also be responsible for coordinating government engagement efforts with and collecting relevant information from JIF member focal points with the overall goal of supporting collective and coordinated action.</p><p>Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:</p><p>1. Professional competencies</p><p>These are skills, knowledge and experience that are important for effective performance. Generic professional competencies for this position:</p><ul><li>Bachelor degree in a relevant field.</li><li>3-5 years of relevant experience within field of expertise</li><li>Experience working with an INGO is required, including coordination forums or working groups.</li><li>Proven ability to collect, analyze and report on information/data.</li><li>Fluency in written and spoken English and Arabic required.</li><li>Ability to draft reports and edit in English is required.</li><li>Strong computer skills required.</li><li>The jobholder is required to develop, maintain and apply professional or advanced knowledge and expertise in working with national governmental institutions.</li></ul><p>Context related skills, knowledge and experience:</p><ul><li>Knowledge of the context in Jordan</li><li>Knowledge of JIF structure and mandate is a plus</li><li>Experience interacting with INGOs, local NGOs, coordination forums or working groups</li><li>Experience interacting with government officials and ministries</li><li>Ability to deal with regular special demands as a core element of the role.</li></ul><p>2. Behavioral competencies (max 6)</p><ul><li>You are able to communicate with impact and respect.</li><li>You are able to handle sensitive and confidential information in a professional manner.</li><li>You are organized.</li><li>You are able to manage multiple tasks and prioritize</li><li>You are flexible and can adapt to a changing environment</li></ul><p>1. Performance Management</p><p>The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:</p><ul><li>The Job Description</li><li>The individual Work- and Professional Development Plan</li><li>The Competency Framework</li></ul><p>Generic responsibilities:</p><ul><li>Adherence to NRC policies, guidance and procedures</li><li>Contribute to government engagement strategy and provide input on needs and gaps.</li><li>Develop and coordinate the information sharing of JIF guidance related to government engagement, government policy and other relevant materials (Donors, UN, GoJ, Civil society)</li></ul><p>Specific responsibilities:</p><p>Government Engagement Support</p><ul><li>Support the JIF Director and SC in representing JIF member concerns to different ministries and answer enquiries and share member challenges.</li><li>Make sure all relevant GoJ rules (JORISS, FFM, Takamul etc.) and regulations are tracked and shared with the different INGO.</li><li>Provide updates to JIF members on new regulations or guidelines from different ministries including project approval.</li><li>Track developments regarding the GoJ s stand points and policies and regularly brief JIF Secretariat and SC on changes and impacts on JIF s members.</li><li>Support the JIF Director and SC to maintain positive working relations with MoI, MoPIC, MoSD, MoE, MoH and any other relevant GoJ stakeholders.</li><li>Support the JIF Director and SC to liaise and collaborate with relevant stakeholders and represent JIF in relevant forums/cluster/working groups</li><li>Upon request of JIF members, provide orientations and trainings related to GoJ requirements, standards and policy.</li><li>Attend relevant meetings and working groups and represent JIF as requested by JIF Director and/or SC.</li></ul><p>Information management</p><ul><li>Support the JIF Secretariat and SC to maintain a network with government structures in Jordan.</li><li>Support Coordinate meetings, note-taking and follow-up for all Country Director Group meetings and Working Group meetings.</li><li>Maintain mailing lists (and WhatsApp groups, where relevant) for Working Groups, Country Director Groups and Observer groups.</li><li>As delegated by the JIF Director, attend relevant internal meetings to coordinate with NRC on relevant issues.</li><li>Keep track of membership fees payment, maintain an up-to-date finance database, and liaise with the NRC accounting department for control and compliance with NRC and donor regulations.</li><li>Provide support reporting related to JIF activities and indicators to allow the JIF Secretariat to report accurately to both NRC, JIF membership and donors.</li><li>Prepare, submit and follow-up on procurement requests, and logistics, security and procurement processes if and when relevant</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Background: The Norwegian Refugee Council has hosted the Jordan INGO Forum (JIF) since its establishment in 2012. The JIF is a network of 60+ international non-governmental organizations (INGOs) implementing development and humanitarian programs to respond to the needs of vulnerable Jordanians and refugees in Jordan. The JIF is mandated to support its members by providing services along four key pillars: information exchange, coordination, advocacy, and representation. To be effective the Forum must maintain strong working relationships with key government and national stakeholders, including national NGOs. These interfaces determine the JIF Secretariat s ability to influence policy, advance member concerns and work with national stakeholders to achieve common goals. This position will also play a critical role in supporting the coordination of government engagement and liaison efforts among JIF members to develop best practices/lessons learned and relevant guidance for senior leadership. The JIF Secretariat is a small team and requires independence and self-management in order to respond without bias or partiality to the needs of different members and to maintain key stakeholder relations.</p>

<p><h4>Established in the region for 40 years</h4> <p>PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p> <p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <h4>Job description & summary</h4> <p>At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.</p> <p>Those in governance, risk, controls and compliance at PwC will be responsible for confirming regulatory compliance and managing risks for clients. Your work will involve providing advice and solutions to help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.</p> <h4>Who we are</h4> <p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC’s global minimum KYC requirements across the Middle East region, using the best skilled people and market leading technology to safeguard our firm and clients.</p> <h4>Who are we looking for?</h4> <p>We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p> <h4>About the role</h4> <p>Analysts are responsible for performing client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence. Analysts play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.</p> <p>In addition to their analyst role, the senior analyst acts as a voice of the analysts in their team. As well as achieving high quality and productivity, they also perform stretch roles suited to their career pathway. The senior analyst plays a key role in setting and driving quality and productivity standards among the analyst population.</p> <h4>Key responsibilities as an analyst</h4> <ul> <li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li> <li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li> <li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk and quality teams.</li> <li>Carry out pre engagement compliance tasks associated with client and project onboarding.</li> <li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li> <li>Work collaboratively to drive ideas and solutions with peers, team leaders and managers which will improve client and PwC’s efficiency process.</li> <li>Be able to implement and adapt to new or changing processes quickly.</li> </ul> <h4>Stretch responsibilities as a senior analyst (in addition to the above key responsibilities), depending on your experience and skills</h4> <ul> <li>Knowing client policies and procedures and supporting the team with technical queries.</li> <li>Implementing new or changing processes and challenging engagement teams where requirements are unclear or unworkable.</li> <li>Developing and delivering training for new joiners and existing team members.</li> <li>Engaging with client teams (typically policy and compliance).</li> <li>Working with team leads and management to support process improvement, staff engagement and consistency.</li> <li>Reviewing output from analysts against client requirements to ensure compliance.</li> <li>Identifying quality issues and supporting the implementation of additional training and other measures to improve quality.</li> <li>Testing and strengthening of quality controls.</li> <li>Perform comprehensive case review, ensuring accurate identification and verification of client's information.</li> <li>Accurately maintain and update trackers and workflow systems, including client databases and operational metrics, ensuring timeliness.</li> <li>Review the outreach quality and ensure that the analysts send the requirements as per the policy and regulation.</li> <li>Review high risk cases and ensure that enhanced procedures for high-risk clients are in place while remaining informed of regulatory changes and requirements.</li> <li>Maintain detailed and accurate client profiles, collaborating effectively to ensure completeness and correctness.</li> <li>Establish and execute processes for regular document reviews, proactively monitoring the validity of KYC information and ensuring timely renewals.</li> <li>Facilitate clear and effective communication with external teams, serving as the primary liaison between internal teams and external stakeholders.</li> <li>Lead and coordinate remediation initiatives, collaborating with stakeholders to promptly address deficiencies and drive process improvements.</li> <li>Provide active support for ongoing monitoring activities.</li> <li>Assist in conducting spot checks to ensure compliance and accuracy.</li> <li>Support the escalation process, ensuring timely and efficient resolution of identified issues.</li> </ul> <h4>Requirements</h4> <p>Depending on the role, applicants should have some or all of these skills and experience:</p> <ul> <li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li> <li>Strong knowledge of various company structures.</li> <li>Responsibility for others (training, performance, workload/productivity, development).</li> <li>A high level of attention to detail and experience following strict processes and requirements.</li> <li>Quality and/or control testing or audits.</li> <li>Experience within the financial services sector.</li> </ul> <h4>Optional skills</h4> <p>Accepting feedback, active listening, analytical thinking, business decisions, business performance management, C-level presentations, communication, compliance frameworks, compliance policies, compliance program implementation, compliance review, controls testing, corporate governance, creativity, embracing change, emotional regulation, empathy, external audit, finance target operating model, finance transformation, financial reporting, fraud detection, fraud prevention, group facilitation and more.</p> <h4>Travel requirements</h4> <p>Up to 20%</p> <h4>Available for work visa sponsorship?</h4> <p>Yes</p> <h4>Government clearance required?</h4> <p>Yes</p></p><p></p>

<p><h4>Established in the region for 40 years</h4> <p>PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p> <p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <h4>Job description & summary</h4> <p>At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.</p> <p>Those in governance, risk, controls and compliance at PwC will be responsible for confirming regulatory compliance and managing risks for clients. Your work will involve providing advice and solutions to help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.</p> <h4>Who we are</h4> <p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC’s global minimum KYC requirements across the Middle East region, using the best skilled people and market leading technology to safeguard our firm and clients.</p> <h4>Who are we looking for?</h4> <p>We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p> <h4>About the role</h4> <p>Analysts are responsible for performing client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence. Analysts play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.</p> <p>In addition to their analyst role, the senior analyst acts as a voice of the analysts in their team. As well as achieving high quality and productivity, they also perform stretch roles suited to their career pathway. The senior analyst plays a key role in setting and driving quality and productivity standards among the analyst population.</p> <h4>Key responsibilities as an analyst</h4> <ul> <li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li> <li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li> <li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk and quality teams.</li> <li>Carry out pre engagement compliance tasks associated with client and project onboarding.</li> <li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li> <li>Work collaboratively to drive ideas and solutions with peers, team leaders and managers which will improve client and PwC’s efficiency process.</li> <li>Be able to implement and adapt to new or changing processes quickly.</li> </ul> <h4>Stretch responsibilities as a senior analyst (in addition to the above key responsibilities), depending on your experience and skills</h4> <ul> <li>Knowing client policies and procedures and supporting the team with technical queries.</li> <li>Implementing new or changing processes and challenging engagement teams where requirements are unclear or unworkable.</li> <li>Developing and delivering training for new joiners and existing team members.</li> <li>Engaging with client teams (typically policy and compliance).</li> <li>Working with team leads and management to support process improvement, staff engagement and consistency.</li> <li>Reviewing output from analysts against client requirements to ensure compliance.</li> <li>Identifying quality issues and supporting the implementation of additional training and other measures to improve quality.</li> <li>Testing and strengthening of quality controls.</li> <li>Perform comprehensive case review, ensuring accurate identification and verification of client's information.</li> <li>Accurately maintain and update trackers and workflow systems, including client databases and operational metrics, ensuring timeliness.</li> <li>Review the outreach quality and ensure that the analysts send the requirements as per the policy and regulation.</li> <li>Review high risk cases and ensure that enhanced procedures for high-risk clients are in place while remaining informed of regulatory changes and requirements.</li> <li>Maintain detailed and accurate client profiles, collaborating effectively to ensure completeness and correctness.</li> <li>Establish and execute processes for regular document reviews, proactively monitoring the validity of KYC information and ensuring timely renewals.</li> <li>Facilitate clear and effective communication with external teams, serving as the primary liaison between internal teams and external stakeholders.</li> <li>Lead and coordinate remediation initiatives, collaborating with stakeholders to promptly address deficiencies and drive process improvements.</li> <li>Provide active support for ongoing monitoring activities.</li> <li>Assist in conducting spot checks to ensure compliance and accuracy.</li> <li>Support the escalation process, ensuring timely and efficient resolution of identified issues.</li> </ul> <h4>Requirements</h4> <p>Depending on the role, applicants should have some or all of these skills and experience:</p> <ul> <li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li> <li>Strong knowledge of various company structures.</li> <li>Responsibility for others (training, performance, workload/productivity, development).</li> <li>A high level of attention to detail and experience following strict processes and requirements.</li> <li>Quality and/or control testing or audits.</li> <li>Experience within the financial services sector.</li> </ul> <h4>Optional skills</h4> <p>Accepting feedback, active listening, analytical thinking, business decisions, business performance management, C-level presentations, communication, compliance frameworks, compliance policies, compliance program implementation, compliance review, controls testing, corporate governance, creativity, embracing change, emotional regulation, empathy, external audit, finance target operating model, finance transformation, financial reporting, fraud detection, fraud prevention, group facilitation and more.</p> <h4>Travel requirements</h4> <p>Up to 20%</p> <h4>Available for work visa sponsorship?</h4> <p>Yes</p> <h4>Government clearance required?</h4> <p>Yes</p></p><p></p>

<p>JOB SUMMARY Functions as the leader of the property s sales department for W Amman, The S Regis Amman, Al Manara A luxury Collection Aqaba and the Westin Aqaba properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Evaluates the property s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer profile and property associates and provides a return on investment to the owner and Marriott International.</p><p>CORE WORK ACTIVITIES</p><p>Managing Sales Activities</p><p>Manages the development of a strategic account plan for the demand generators in the market. Manages the property's reactive and proactive sales efforts. Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications. Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations. Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel s market position. Researches competitor s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share. Attends sales strategy meetings to provide input on weekly and overall sales strategy. Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share. Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office. Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders. Serves as the sales contact for customers; serves as the customer advocate. Serves as hotel authority on sales processes and sales contracts. Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate. Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business. Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy. Supports the General Manager by coordinating crisis communications. Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Performs other duties, as assigned, to meet business needs.</p><p>Building Successful Relationships</p><p>Develops strong partnerships with local organizations to further increase brand/product awareness. Develops and manages internal key stakeholder relationships. Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the hotel s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</p><p>Leadership</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>Education and Experience Required:</h2><p>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</p><p>OR</p><p>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p><h2>Preferred:</h2><ul><li>4 year college degree.</li><li>Demonstrated skills in supervising a team.</li><li>Lodging sales experience.</li><li>Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Maintaining Guest Services and Front Desk Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Managing Projects and Policies<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Loyalty Program Officer plays a key role in managing, analyzing, and growing the Zain Cash loyalty program.<br> This position is responsible for developing customer-centric campaigns, managing a gamified points system, and building strategic relationships with partners to enhance program value.<br> The officer will monitor customer behavior, optimize voucher offerings, track satisfaction, and generate actionable insights to increase engagement and retention.<br> Cross-functional collaboration is critical to align program efforts with internal teams and external partners Responsibilities Manage the day-to-day operations of the Zain Cash loyalty program, including points accrual, redemption logic, and reward tiering.<br> Develop and execute gamified campaigns to boost engagement, transactions, and point usage.<br> Continuously monitor point utilization trends to optimize customer experience and reward structures.<br> Analyze voucher performance, redemption behavior, and customer preferences.<br> Report on voucher value, usage rates, and campaign ROI.<br> Recommend improvements based on data to ensure vouchers are relevant and attractive.<br> Customer segment based on usage patterns and loyalty behavior.<br> Design tailored offers and benefits based on customer insights.<br> Conduct periodic satisfaction surveys and generate reports to measure loyalty program impact.<br> Build and maintain strong relationships with third-party partners to source valuable offers and benefits.<br> Negotiate partnership deals that provide meaningful rewards to customers and align with Zain Cash's loyalty strategy.<br> Expand the partner network to create a diversified and appealing reward ecosystem.<br> Generate regular dashboards and performance reports to track KPIs (engagement, redemption, churn).<br> Collaborate with data and BI teams to ensure accurate tracking of loyalty metrics and customer value.<br> Translate data into actionable strategies for retention and growth.<br> Work closely with product, marketing, customer service, and sales teams to ensure program alignment.<br> Share campaign plans, updates, and performance metrics across departments.<br> Support internal training or onboarding sessions related to loyalty campaigns and tools.<br> Monitor trends in customer loyalty, fintech rewards programs, and gamification strategies.<br> Analyze competitor offerings to identify innovation opportunities and areas of differentiation.<br> Recommend strategic improvements to enhance the value of Zain Cash’s loyalty platform.<br> Bachelor’s degree in marketing, Business Administration, , or related field 1–3 years of relevant experience in loyalty program management, CRM, or customer engagement, preferably in fintech, telecom, or retail.<br> Preferred Skills Solid understanding of loyalty program structures and gamification techniques.<br> Experience in data analysis and campaign reporting.<br> Strong communication, negotiation, and partner management skills.<br> Ability to think strategically while managing operational tasks.<br> Proficiency in Excel, PowerPoint, and CRM/reporting tools.<br> Team-oriented mindset with strong coordination and project follow-up abilities.<br> Customer-focused, analytical, and creative thinker.<br></span> </div>

<p><h4>Job summary</h4> <p>Functions as the leader of the property’s sales department for W Amman, The St Regis Amman, Al Manara A Luxury Collection Aqaba and the Westin Aqaba properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <p><strong>Required:</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</li> <li>OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</li> </ul> <p><strong>Preferred:</strong></p> <ul> <li>4 year college degree.</li> <li>Demonstrated skills in supervising a team.</li> <li>Lodging sales experience.</li> <li>Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.</li> </ul> <h4>Core work activities</h4> <h5>Managing sales activities</h5> <ul> <li>Manages the development of a strategic account plan for the demand generators in the market.</li> <li>Manages the property's reactive and proactive sales efforts.</li> <li>Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.</li> <li>Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.</li> <li>Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.</li> <li>Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.</li> <li>Attends sales strategy meetings to provide input on weekly and overall sales strategy.</li> <li>Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.</li> <li>Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.</li> <li>Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.</li> <li>Serves as the sales contact for customers; serves as the customer advocate.</li> <li>Serves as hotel authority on sales processes and sales contracts.</li> <li>Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.</li> <li>Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.</li> <li>Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.</li> <li>Supports the General Manager by coordinating crisis communications.</li> <li>Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> <li>Participates in and practices daily service basics of the brand (e.g., Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).</li> <li>Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</li> <li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li> <li>Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.</li> <li>Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s sales objectives.</li> <li>Interfaces with regional marketing communications for regional and national promotions pull through.</li> <li>Performs other duties, as assigned, to meet business needs.</li> </ul> <h5>Building successful relationships</h5> <ul> <li>Develops strong partnerships with local organizations to further increase brand/product awareness.</li> <li>Develops and manages internal key stakeholder relationships.</li> <li>Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.</li> <li>Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li> </ul> <h5>Leadership</h5> <ul> <li>Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.</li> <li>Develops sales goals and strategies and verifies alignment with the brand business strategy.</li> <li>Executes the sales strategy in order to meet individual booking goals for both self and staff.</li> <li>Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.</li> <li>Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.</li> <li>Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.</li> <li>Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.</li> <li>Creates effective structures, processes, jobs and performance management systems are in place.</li> <li>Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.</li> <li>Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.</li> <li>Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR.</li> <li>Supports tools and training resources to educate sales associates on winning catering solutions.</li> <li>Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales and marketing talent; works with HR to anticipate future talent needs based on business growth plans.</li> <li>Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.</li> <li>Transfers functional knowledge and develops group sales skills of other discipline managers.</li> <li>Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.</li> <li>Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.</li> <li>Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Optimiza is a regional systems integrator and digital transformation consultancy delivering consulting, business, and technology solutions across multiple industries.<br> Our work helps organizations strengthen how they manage data, risk, and operational change in complex environments where governance and accountability matter.<br> As a Senior Data Governance Analyst, you will play a key role in advancing enterprise data governance practices that support regulatory expectations, improve data quality, and enable better business decision-making.<br> This role is suited to someone who can work across business and control functions, bring structure to complex data challenges, and help build sustainable governance processes that scale across the organization.<br> Responsibilities Develop, implement, and maintain data governance policies, standards, and procedures aligned with regulatory requirements including BCBS 239, GDPR, CCPA, SOX, GLBA, and FFIEC.<br> Lead and support data classification efforts, ensuring appropriate handling of PII, MNPI, and other sensitive or regulated data categories.<br> Maintain and enhance the enterprise data catalog, business glossary, and data lineage documentation to support regulatory reporting and risk management.<br> Partner with data owners and data stewards across business lines to define data quality rules, monitor metrics, and drive remediation of data quality issues.<br> Support Critical Data Element (CDE) identification and monitor controls around CDEs used in regulatory and financial reporting.<br> Conduct data governance maturity assessments and gap analyses, and recommend and track remediation plans.<br> Collaborate with Compliance, Risk, Legal, and Internal Audit teams to support regulatory exams, audits, and data-related risk assessments.<br> Design and monitor access control and data entitlement processes in partnership with Information Security.<br> Facilitate data governance council and working group meetings, and prepare governance reporting and metrics for senior management and committees.<br> Support metadata management initiatives and ensure consistent, enterprise-wide data definitions.<br> Track issues through the data issue management lifecycle, including root cause analysis and escalation of unresolved risks.<br> Contribute to training and awareness programs to embed a data governance culture across the organization.<br> Class A Health Insurance Required Qualifications Bachelor's degree in Data Management, Information Systems, Finance, Business, or a related field.<br> 5+ years of experience in data governance, data management, or data quality, including 2+ years in financial services or another regulated industry.<br> Working knowledge of financial services data regulations and frameworks, including BCBS 239, GDPR, CCPA, SOX, GLBA, and FFIEC guidelines.<br> Hands-on experience with data governance or data catalog platforms such as Collibra, Informatica Axon/EDC, Alation, or similar tools.<br> Experience with data quality frameworks, metadata management, and data lineage concepts.<br> Experience with data classification and sensitive data handling, including PII, MNPI, and confidential data.<br> Experience working across business, risk, compliance, and technology teams, with confidence presenting to senior stakeholders.<br> Eligibility to work in Jordan.<br> Preferred Qualifications Master's degree in Data Management, Information Systems, Finance, Business, or a related field.<br> Proficiency in SQL, with familiarity with data modeling concepts.<br> Experience supporting regulatory exams or audits such as OCC, Fed, FDIC, or equivalent regional regulators.<br> Familiarity with data privacy regulations and privacy-by-design principles.<br> Understanding of the governance implications of cloud data platforms such as Snowflake, AWS, or Azure.<br> CDMP, DGSP, or a similar data governance certification.<br> Please be prepared to share your notice period or earliest available start date.<br></span> </div>

<p>Job Summary Our Mission is to Simplify Life. We are looking to Simplify and automate complex decision-making for customer centric industries, like Utilities, Financial Services, Logistics, and commerce, that drive the world's economies and you have the chance to join the revolution. We are trying to solve huge challenges in today's enterprise that are directly impacting the employee and customer experience. The Senior Quality Engineer responsibilities include evaluating mobile and web applications and back-end systems to review functionality and identify defects or potential design flaws. The individual analyses products and specifications, develops, writes, and executes tests (manually or automated), and assists Developers to isolate and determine the source of defects. Main Job Responsibilities: Perform manual testing, which may include exploratory, system, regression, compatibility, or integration testing for client facing products or back-end systems. Work on individual projects or lead tasks with guidance from the leader. Write, execute, and maintain test cases. Review and guide other team member deliverables (Test case writing, testing approaches) Upskill and share knowledge with other team members and support to achieve their required goals. Write, execute and report test plans. Transform manual scripts into automated and repeatable regression tests. Review and analyse system specifications Collaborate with QA Engineers to develop effective strategies and test plans Help troubleshoot issues Conduct post-release/ post-implementation testing Work with cross-functional teams to ensure quality throughout the software development lifecycle Document and evaluate test results and defects, track and manage defects and work with the Development team and business to troubleshoot issues and evaluate fixes. Work closely with developers and product owners to understand the systems being tested. Identify, record, document thoroughly and track bugs Perform thorough regression testing when bugs are resolved Liaise with internal teams (e.g. developers and product managers) to identify system requirements Stay up to date with new testing tools and test strategies Compile test results for communication to developers and product owner.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements Experience: 5+ Years of experience Needed Competencies: Communication for Results Problem Solving Accountability Analytical Thinking Ability to work in a team environment Willing to work with people in remote sites or different time zones Time management skills Proactive u2013 self starter Excellent communication skills Innovative and enjoy learning new technologies Willing to work in a fast-paced environment English Language Very good understanding in Automation and Performance Testing. Ability to manage the testing scope for project. Good understanding in quality management tools such as Zypher scale, XRAY,..etc Knowledge, Skills and Abilities: Bacheloru2019s degree in computer science or related field, or equivalent experience. Ability to effectively communicate with various departments at multiple levels. Experience configuring and using testing tools and systems. Ability to understand technical specifications. Solid organizational skills and initiative. Leadership skills. Able to write, execute and report test plans. Solid APIs testing experience Solid Database testing experience Preferences: Knowledge in Java, Selenium Webdriver and HTML. Knowledge with Playwright. Work with Agile methodology. Knowledge in performance testing Run different types of testing (Performance, Integration, Database) Knowledge in Mendix or Mendix Basic certification Education: Bachelor degree CS or any related fields. Travel: No travel. Work Schedule: Local Avertra office schedule.</p>