Factory Manager Jobs in Jordan
2308 Jobs Found
<p><h4>About Us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of Service Overview</h4>
<p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p>
<h4>Business Unit Overview</h4>
<p>Middle East Assurance Center of Excellence is the PwC ME’s assurance alternative delivery setup. Since launching in 2013, the delivery center has been providing a broad range of services to the Assurance business enabling growth and value creation by driving new ways of working to deliver quality and operational efficiency.</p>
<p>Our center of excellence was established to help the business meet unique resource and service delivery needs, become more competitive in the market and to enhance our value proposition - to our clients and our people.</p>
<h4>How you’ll contribute</h4>
<p>As an External Audit Remote Team Member Senior Associate at our Assurance alternative delivery center, you will provide virtual client engagement assistance for our key clients across the region, gaining wide exposure to the GCC market and contributing in delivering the best service to our clients.</p>
<p>You’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your responsibilities include but are not limited to:</p>
<ul>
<li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li>
<li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li>
<li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organizations.</li>
<li>Testing the client organization's internal controls and processes.</li>
<li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li>
<li>Taking accountability for researching and understanding key facts on the client's industry information before the engagement begins.</li>
<li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li>
<li>Taking full ownership of external file completion.</li>
<li>Analyzing engagement economics of self and field staff and explaining variances from the budgets.</li>
<li>Reviewing the work of the associate levels and providing them on-the-job training, coaching and timely constructive feedback to help them grow in their career.</li>
<li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li>
<li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li>
<li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Taking part in the digital initiatives and upskilling areas which aligns most with your team’s business needs.</li>
<li>Perform other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What you’ll bring</h4>
<p>You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A bachelor's degree in accounting, finance or any other related academic major.</li>
<li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li>
<li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li>
<li>Experience in auditing diverse range of industries.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Excellent project management skills.</li>
<li>Experience in applying the international standards on Auditing (ISAs) on the external audit of financial services with excellent IFRS knowledge relevant to the FS practice (such as IFRS 9, 17) and financial services regulations.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li>
<li>Experience in the design of engagement procedures based on risk and materiality.</li>
<li>Previous experience in coaching and leading engagement teams.</li>
<li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li>
</ul>
<h4>How you’ll make a difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why you’ll love working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems. Oversee the set-up of AV equipment in banquet and meeting rooms. Ensure all AV equipment is fully operational, repair or clean equipment when necessary. Label any broken equipment and communicate problems to manager/supervisor. Tape down and dress all loose wire and cable. Check delivered equipment and room set-up against banquet event order. Communicate any additions or deletions to flowsheets to manager/supervisor. Assist and instruct guests/customers regarding proper usage and operation of AV equipment, up-sell different AV services, and monitor equipment operation at appropriate intervals. Break-down, remove, and secure equipment when not in use. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book.</p>
<p>Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems. Oversee the set-up of AV equipment in banquet and meeting rooms. Ensure all AV equipment is fully operational, repair or clean equipment when necessary. Label any broken equipment and communicate problems to manager/supervisor. Tape down and dress all loose wire and cable. Check delivered equipment and room set-up against Banquet Event Order. Communicate any additions or deletions to flowsheets to manager/supervisor. Assist and instruct guests/customers regarding proper usage and operation of AV equipment, up-sell different AV services, and monitor equipment operation at appropriate intervals. Break-down, remove, and secure equipment when not in use. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book.</p>
<p>Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Reach, grasp, turn, manipulate, move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Visually inspect tools, equipment, or machines. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>POSITION SUMMARY</strong> </p>
<p>Education: High School diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The People and Culture Coordinator (P&C Coordinator) reports to People and Culture Manager (P&C Manager). The P&C Coordinator will be responsible for supporting the P&C Manager in leading and ensuring implementation of P&C policies, goals, objectives, and guidelines; this includes overseeing P&C Operational side in Personnel, Recruitment, Performance management, Staff care, Learning and Development, Employee Relations, Insurance and all P&C Administrative services. The role involves working collaboratively with various departments and external stakeholders.</p><p><strong>Accountabilities</strong></p><p><strong>General</strong></p><ul><li>Ensure compliance with Plan International policies, donor/auditor requirements, safeguarding principles, Jordan Labour Law, and internal procedures across all P&C operations.</li><li>Develop and maintain trackers and ensure P&C data accuracy. Support the P&C manager in data analysis, and provide recommendations to enhance the P&C department s work.</li><li>Total Rewards and Compensation & benefits, Contracting, including Job evaluation, salary scales and benefits review and update.</li><li>Build and maintain effective working relationships with Plan International staff as well as external stakeholders.</li><li>Support implementation of staff wellbeing, staff care, engagement, and healthy & safe initiatives.</li><li>Support the P&C Manager in workforce planning, succession planning, and the organizational development initiatives.</li></ul><p><strong>P&C Operations and Service Delivery</strong></p><ul><li>Lead and manage smooth, timely, and compliant day-to-day P&C operations and employee lifecycle processes.</li><li>Serve as the operational focal point for all P&C services and ensure high-quality support to staff and managers.</li><li>Coordinate onboarding and induction processes for employees and non-employees, ensuring proper orientation and integration.</li><li>Ensure operational compliance, process efficiency, confidentiality, and proper documentation management across all P&C functions.</li><li>Organize and support P&C activities, wellbeing initiatives, and staff events.</li></ul><p><strong>Recruitment and workforce administration</strong></p><ul><li>Lead end-to-end recruitment processes for staff and volunteers, consultants, IBVs, CFW workers, etc., in line with Plan policies and organizational needs.</li><li>Coordinate job advertising, screening, interviews, reference checks, offers, onboarding, and recruitment documentation.</li><li>Provide operational guidance and support to hiring managers throughout recruitment processes.</li><li>Ensure all recruitment and onboarding records are complete, accurate, and properly archived.</li></ul><p><strong>Personnel Administration and HRIS Management</strong></p><ul><li>Manage and maintain employee and non-employee records, HRIS data, trackers, organizational charts, and personnel documentation.</li><li>Ensure proper administration of contracts, amendments, employment letters, leave tracking, timesheets, and employee lifecycle documentation.</li><li>Ensure accurate, confidential, and standardized filing systems (physical and electronic) in line with retention policies.</li><li>Act as the focal point for HRIS administration and data integrity.</li></ul><p><strong>Compensation, Payroll and Benefits</strong></p><ul><li>Coordinate accurate payroll preparation and ensure all monthly updates and supporting documentation are complete and compliant.</li><li>Oversee processing of non-employee payments and ensure timely submission to Finance.</li><li>Act as the focal point for social security administration and insurance coordination, including enrolments, updates, renewals, and staff support.</li><li>Respond to employee insurance and social security queries and coordinate exceptional cases when required.</li></ul><p><strong>Performance Management, Learning and Talent Development</strong></p><ul><li>Coordinate and monitor performance management cycles, objectives setting, development plans, and completion rates through HRIS reporting.</li><li>Lead and support Training Needs Assessments (TNA), learning initiatives, induction programmes, and mandatory trainings.</li><li>Coordinate internal and external learning opportunities and support implementation of staff development plans.</li><li>Foster a culture of learning, coaching, knowledge-sharing, and continuous development.</li></ul><p><strong>Employee Relations and Staff Support</strong></p><ul><li>Conduct employee relations investigations as assigned, ensuring proper documentation, professionalism, and adherence to organizational policies and labour law.</li><li>Provide guidance to employees and managers on policies, procedures, employee relations matters, and workplace concerns.</li><li>Support disciplinary processes, conflict resolution, mediation, and staff advisory processes in coordination with the P&C Manager.</li><li>Promote respectful workplace behaviour, inclusion, safeguarding, and positive employee experience.</li></ul><p><br></p><p><strong>Technical expertise, skills and knowledge</strong></p><p><strong>Essential</strong></p><ul><li>University degree in any related field, or Human Resources Diploma</li><li>A minimum of 3 5 Years of experience in Human Resources/ People and Culture</li><li>Experience and knowledge in investigations and disciplinary processes</li><li>Experience in Learning and Development (L&D) and Employee Relations (ER)</li><li>Experience in working in an international organization (INGO and/or UN)</li><li>Very strong understanding of Labour Law and Social Security laws</li><li>Excellent knowledge of Arabic and English mandatory.</li><li>Flexible work attitude and ability to work independently within a small team;</li></ul><p><strong>Skills</strong></p><ul><li>Excellent communication skills; Ability to effectively communicate with a diverse and cross-cultural audience</li><li>Good facilitation skills and ability to deliver induction briefing/trainings;</li><li>Analytical and problem-solving skills</li><li>Strong negotiation, organizational, facilitating and influencing skills</li><li>High degree of confidentiality and integrity</li><li>Strong planning and organizational skills</li><li>Proficiency in MS office tools (Word, Excel, Power point, Visio etc.)</li><li>Previous experience from working in complex and volatile contexts.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree in any related field, or Human Resources Diploma</li><li>A minimum of 3 5 Years of experience in Human Resources/ People and Culture</li><li>Experience and knowledge in investigations and disciplinary processes</li><li>Experience in Learning and Development (L&D) and Employee Relations (ER)</li><li>Experience in working in an international organization (INGO and/or UN)</li><li>Very strong understanding of Labour Law and Social Security laws</li><li>Excellent knowledge of Arabic and English mandatory.</li><li>Flexible work attitude and ability to work independently within a small team;</li><li>Excellent communication skills; Ability to effectively communicate with a diverse and cross-cultural audience</li><li>Good facilitation skills and ability to deliver induction briefing/trainings;</li><li>Analytical and problem-solving skills</li><li>Strong negotiation, organizational, facilitating and influencing skills</li><li>High degree of confidentiality and integrity</li><li>Strong planning and organizational skills</li><li>Proficiency in MS office tools (Word, Excel, Power point, Visio etc.)</li><li>Previous experience from working in complex and volatile contexts.</li></ul><p></p></section>
<p>The Embassy of Switzerland in Jordan is seeking an <strong>Assistant Admin and Finance Officer (AFO)</strong> for the implementation of the <em>National Flood Mapping Programme (NFMP project)</em>, a Jordan - Swiss initiative for flood management. The project is currently based at the Swiss Cooperation Office (SCO) at the Embassy in Amman and is expected to be hosted within a governmental entity and relocate to a new office location soon.</p>
<p><strong> Duties & Responsibilities</strong></p>
<p>The AFO supports the NFMP Project Manager in the implementation of the Swiss-funded direct action that aims at strengthening flood risk mapping and institutional capacity within Government of Jordan structures. The AFO collaborates closely with key Jordanian partner institutions, including the National Center for Security and Crisis Management (NCSCM) and the Ministry of Water and Irrigation (MWI), as well as the Swiss Cooperation Office team. The role covers project administration, financial follow ups, stakeholder coordination, and a smooth operational functioning of the project team. The role contributes to compliant financial processes, accurate documentation, and efficient coordination of day‑to‑day tasks. The list of tasks includes the following:</p>
<p> </p>
<ul >
<li><strong><u>Financial follow up and administrative support (50%) </u></strong></li>
</ul>
<p>The AFO is responsible for the financial monitoring and administration of the NFMP, including supporting the follow up on deliverables across the programme’s actions. Key tasks include maintaining supporting documentation, following up on payments in coordination with the Project Manager and the Embassy finance team, tracking budgets and expenditures, preparing financial forecasts, flagging deviations, and contributing to budget revisions. The AFO also prepares periodic financial reports and supports audit processes.</p>
<p>The role further includes consolidating and reviewing operational and financial reports submitted; assisting with internal and partner procurement processes in line with established guidelines (e.g., quotes, tender documentation); and supporting the organization of workshops, trainings, and steering committee meetings. Additional responsibilities include drafting official correspondence and administrative documents, preparing for field visits, and ensuring the timely handover of project documents and deliverables to relevant partners and government entities.</p>
<p> </p>
<ul >
<li><strong><u>Programmatic and coordination support (30%) </u></strong></li>
</ul>
<p>The AFO supports the project manager in coordinating with stakeholders, liaising with all project partners, and ensuring effective communication and information flow. The role also includes supporting participation in internal and external coordination and technical meetings related to the project.</p>
<p> </p>
<ul >
<li><strong><u>Internal and external communication (20%) </u></strong></li>
</ul>
<p>In close collaboration with the Project Manager and the Embassy’s Communications Officer, the AFO contributes to internal and external communication related to the NFMP and other relevant topics and initiatives.</p>
<p><strong>Profile & Requirements</strong></p>
<ul>
<li>Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or another relevant field</li>
<li>2-5 years of experience in finance and administration, preferably in international development, NGOs, government projects</li>
<li>Experience with donor‑funded projects is a strong asset</li>
<li>Familiarity with Jordanian procurement rules, tendering, and financial reporting</li>
<li>Strong understanding of accounting principles and financial procedures</li>
<li>Excellent organization and documentation skills</li>
<li>Good understanding of the Jordanian institutional landscape, particularly in the water or</li>
<li>environment sector, is an asset</li>
<li>Experience in stakeholder management in the Jordanian governmental sector is an asset.</li>
<li>Strong attention to detail and accuracy</li>
<li>Reliability, discretion, and a proactive work attitude</li>
<li>Ability to prioritize and meet deadlines</li>
<li>Strong communication and interpersonal skills</li>
<li>Proficiency in MS Office (Word, Excel, PowerPoint), financial management systems and internet research</li>
<li>Fluency in English and Arabic (written and spoken); knowledge of French or German is an asset</li>
</ul>
<p><strong>We offer</strong></p>
<ul>
<li>Diverse and meaningful work environment</li>
<li>Further training opportunities</li>
<li>Competitive salary and social benefits</li>
</ul>
<p><strong>Place of work</strong>: Embassy of Switzerland in Jordan for two months, then move to office location in Shumaysani</p>
<p><strong>Beginning:</strong> August 2026 or upon agreement, local contract</p>
<p><strong>Deadline:</strong> 10.07.2026</p>
<p><u>Important note</u>: Any applications not received through the recruitment site will not be considered.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>BDM Manager Growth & Private Sector Market Expansion Manager Open Confidential - A leading regional consulting firm Jordan Market Research / Consulting Services , Our Client, A leading regional consulting firm based in Jordan that provides consulting services to government, non-profit and private organizations in various consulting practices, is looking for BDM / Growth & Private Sector Market Expansion Manager</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Marketing, Economics, Social Sciences, or a related field</li><li>Master's degree in a relevant field is a plus</li><li>5-7 years of experience in business development, market or consumer research, or commercial insights, with a proven track record of winning and growing private sector accounts</li><li>An existing network of relationships across Jordan's private sector (e.g. banking, telecommunications, consumer goods) is strongly preferred</li><li>Working knowledge of quantitative and qualitative research methodologies, sufficient to scope studies and shape commercial offerings</li><li>Strong commercial acumen, including proposal development, pricing, negotiation, and account management</li><li>Excellent communication, presentation, and relationship-building skills</li><li>An entrepreneurial, self-driven mindset, comfortable helping builds a new practice in a dynamic environment</li><li>Advanced proficiency in Microsoft Office package (Word, PowerPoint and Excel)</li><li>Familiarity with CRM and/or research and data collection tools is a plus</li><li>Fluency in both Arabic and English languages (verbal and written) is a must</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Reporting to the Director, Front Office and Assistant Front Office Manager(s), responsibilities and essential job functions include but are not limited to the following:</p><p>Consistently offer professional, friendly and engaging service.</p><p>Greet, check in and settle guest accounts while ensuring all service standards are followed.</p><p>Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float.</p><p>Handle guest requests, questions and concerns effectively and promptly.</p><p>Promote a professional team environment.</p><p>Follow department policies, procedures and service standards.</p><p>Performs any and all other tasks assigned by management.</p><p>Upholds the highest standard of internal and external customer service at all times.</p><p>Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.</p><p>Follows all policies and procedures ascertained by the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proficient in the English Language (verbal & written), second language is an asset.</li><li>Previous experience and knowledge of Property Manager is an asset.</li><li>Required knowledge of Windows' Office Suite.</li><li>Must be able to handle multiple tasks in a dynamic, fast-paced environment</li><li>Ability to focus attention to guest needs, remaining calm and courteous at all times.</li><li>Strong interpersonal and problem solving abilities</li><li>Able to stand for long periods, at least 8 hours per shift</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.</p><p>CORE WORK ACTIVIITES</p><p>Supporting management of Property Operations</p><ul><li>Supervises distribution of repair work orders.</li><li>Ensures property policies are administered fairly and consistently.</li><li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li><li>Establishes and maintains open, collaborative relationships with employees.</li><li>Monitors timeliness and quality of completion of repair work orders.</li><li>Supervises Engineering and related areas in absence of the Director of Engineering.</li><li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li><li>Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.</li><li>Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li><li>Selects and order or purchase new equipment, supplies, and furnishings.</li><li>Supervises the day to day operations of Engineering and related departments.</li></ul><p>Maintaining Property Standards</p><ul><li>Inspect and evaluate the physical condition of facilities in order to determine the type of work required.</li><li>Maintains accurate logs and records as required.</li><li>Operates generators and fire pumps as necessary.</li><li>Provides emergency response services 24/7.</li><li>Repairs equipment (e.g., refrigeration, laundry) as necessary.</li><li>Ensures all employees have the proper supplies, equipment and uniforms.</li></ul><p>Ensuring Exceptional Customer Service</p><ul><li>Empowers employees to provide excellent customer service.</li><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li><li>Sets a positive example for guest relations.</li></ul><p>Conducting Human Resources Activities</p><ul><li>Helps train employees in safety procedures.</li><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li><li>Communicates performance expectations in accordance with job descriptions for each position.</li><li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li><li>Participates in the employee performance appraisal process, providing feedback as needed.</li><li>Uses all available on the job training tools for employees.</li><li>Solicits employee feedback.</li><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li></ul><p></p></section>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.</p>
<p>Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure</p><p></p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.</p>
<p>Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure</p><p></p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform</p><p></p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform</p><p></p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor or manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform</p><p></p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor or manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform</p><p></p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure</p><p></p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure</p><p></p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events.</p>
<p>Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor or manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.</p>
<p>Follow company policies and procedures; ensure uniform</p><p></p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events.</p>
<p>Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor or manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.</p>
<p>Follow company policies and procedures; ensure uniform</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The People and Culture Coordinator (P&C Coordinator) reports to People and Culture Manager (P&C Manager). The P&C Coordinator will be responsible for supporting the P&C Manager in leading and ensuring implementation of P&C policies, goals, objectives, and guidelines; this includes overseeing P&C Operational side in Personnel, Recruitment, Performance management, Staff care, Learning and Development, Employee Relations, Insurance and all P&C Administrative services. The role involves working collaboratively with various departments and external stakeholders.</p><p><strong>Accountabilities</strong></p><p><strong>General</strong></p><ul><li>Ensure compliance with Plan International policies, donor/auditor requirements, safeguarding principles, Jordan Labour Law, and internal procedures across all P&C operations.</li><li>Develop and maintain trackers and ensure P&C data accuracy. Support the P&C manager in data analysis, and provide recommendations to enhance the P&C department s work.</li><li>Total Rewards and Compensation & benefits, Contracting, including Job evaluation, salary scales and benefits review and update.</li><li>Build and maintain effective working relationships with Plan International staff as well as external stakeholders.</li><li>Support implementation of staff wellbeing, staff care, engagement, and healthy & safe initiatives.</li><li>Support the P&C Manager in workforce planning, succession planning, and the organizational development initiatives.</li></ul><p><strong>P&C Operations and Service Delivery</strong></p><ul><li>Lead and manage smooth, timely, and compliant day-to-day P&C operations and employee lifecycle processes.</li><li>Serve as the operational focal point for all P&C services and ensure high-quality support to staff and managers.</li><li>Coordinate onboarding and induction processes for employees and non-employees, ensuring proper orientation and integration.</li><li>Ensure operational compliance, process efficiency, confidentiality, and proper documentation management across all P&C functions.</li><li>Organize and support P&C activities, wellbeing initiatives, and staff events.</li></ul><p><strong>Recruitment and workforce administration</strong></p><ul><li>Lead end-to-end recruitment processes for staff and volunteers, consultants, IBVs, CFW workers, etc., in line with Plan policies and organizational needs.</li><li>Coordinate job advertising, screening, interviews, reference checks, offers, onboarding, and recruitment documentation.</li><li>Provide operational guidance and support to hiring managers throughout recruitment processes.</li><li>Ensure all recruitment and onboarding records are complete, accurate, and properly archived.</li></ul><p><strong>Personnel Administration and HRIS Management</strong></p><ul><li>Manage and maintain employee and non-employee records, HRIS data, trackers, organizational charts, and personnel documentation.</li><li>Ensure proper administration of contracts, amendments, employment letters, leave tracking, timesheets, and employee lifecycle documentation.</li><li>Ensure accurate, confidential, and standardized filing systems (physical and electronic) in line with retention policies.</li><li>Act as the focal point for HRIS administration and data integrity.</li></ul><p><strong>Compensation, Payroll and Benefits</strong></p><ul><li>Coordinate accurate payroll preparation and ensure all monthly updates and supporting documentation are complete and compliant.</li><li>Oversee processing of non-employee payments and ensure timely submission to Finance.</li><li>Act as the focal point for social security administration and insurance coordination, including enrolments, updates, renewals, and staff support.</li><li>Respond to employee insurance and social security queries and coordinate exceptional cases when required.</li></ul><p><strong>Performance Management, Learning and Talent Development</strong></p><ul><li>Coordinate and monitor performance management cycles, objectives setting, development plans, and completion rates through HRIS reporting.</li><li>Lead and support Training Needs Assessments (TNA), learning initiatives, induction programmes, and mandatory trainings.</li><li>Coordinate internal and external learning opportunities and support implementation of staff development plans.</li><li>Foster a culture of learning, coaching, knowledge-sharing, and continuous development.</li></ul><p><strong>Employee Relations and Staff Support</strong></p><ul><li>Conduct employee relations investigations as assigned, ensuring proper documentation, professionalism, and adherence to organizational policies and labour law.</li><li>Provide guidance to employees and managers on policies, procedures, employee relations matters, and workplace concerns.</li><li>Support disciplinary processes, conflict resolution, mediation, and staff advisory processes in coordination with the P&C Manager.</li><li>Promote respectful workplace behaviour, inclusion, safeguarding, and positive employee experience.</li></ul><p><strong>Reporting, Audit and Data Management</strong></p><ul><li>Ensure accuracy, integrity, and readiness of all P&C operational data, trackers, and reports.</li><li>Prepare and maintain HR reports, KPIs, dashboards, recruitment trackers, onboarding trackers, leave reports, and workforce data.</li><li>Support internal and external audit processes and follow up on implementation of audit recommendations.</li><li>Support data analysis and provide operational recommendations to enhance P&C processes and service delivery.</li></ul><p><strong>Key relationships</strong></p><ul><li>Internals : All Plan International Jordan staff and Reginal and Global Staff when needed</li><li>Externals : Ministry of Labour, Social Security, Medical Service Provider, HR / P&C Forums like Jordan International Forum (JIF Group)</li></ul><p><strong>Technical expertise, skills and knowledge</strong></p><p><strong>Essential</strong></p><ul><li>University degree in any related field, or Human Resources Diploma</li><li>A minimum of 3 5 Years of experience in Human Resources/ People and Culture</li><li>Experience and knowledge in investigations and disciplinary processes</li><li>Experience in Learning and Development (L&D) and Employee Relations (ER)</li><li>Experience in working in an international organization (INGO and/or UN)</li><li>Very strong understanding of Labour Law and Social Security laws</li><li>Excellent knowledge of Arabic and English mandatory.</li><li>Flexible work attitude and ability to work independently within a small team;</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree in any related field, or Human Resources Diploma</li><li>A minimum of 3 5 Years of experience in Human Resources/ People and Culture</li><li>Experience and knowledge in investigations and disciplinary processes</li><li>Experience in Learning and Development (L&D) and Employee Relations (ER)</li><li>Experience in working in an international organization (INGO and/or UN)</li><li>Very strong understanding of Labour Law and Social Security laws</li><li>Excellent knowledge of Arabic and English mandatory.</li><li>Flexible work attitude and ability to work independently within a small team;</li><li>Excellent communication skills; Ability to effectively communicate with a diverse and cross-cultural audience</li><li>Good facilitation skills and ability to deliver induction briefing/trainings;</li><li>Analytical and problem-solving skills</li><li>Strong negotiation, organizational, facilitating and influencing skills</li><li>High degree of confidentiality and integrity</li><li>Strong planning and organizational skills</li><li>Proficiency in MS office tools (Word, Excel, Power point, Visio etc.)</li><li>Previous experience from working in complex and volatile contexts.</li></ul><p><strong>Behavioural Competencies</strong></p><ul><li>Planning and Delivering Results</li><li>Working with People</li><li>Communicating with Impact and respect</li><li>Empowering and building trust</li><li>Initiating action and change</li><li>Demonstrates ethics, integrity and confidentiality</li><li>Approaches work with professionalism, fairness and empathy</li><li>Resilient, adaptable and solution-oriented</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Organizational Background</b></p><p>Anera (American Near East Refugee Aid) is a non-political, non-religious international humanitarian and development organization that has worked for decades to address the development and relief needs of communities across the Middle East, including Palestine, Lebanon and Jordan. Anera delivers programs in education, health, economic development and emergency relief, working closely with local partners and communities.</p><p><br></p><p><b>Project Background</b></p><p>The Gaza Support Program provides critical humanitarian support to Palestinian patients and their accompanying family members who have been displaced from Gaza and are receiving specialized medical treatment in Jordan. The program operates across accommodation sites and partner hospitals in Amman, coordinating closely with the Jordan Hashemite Charity Organization (JHCO), partner medical facilities, and other service providers to ensure patients receive dignified, timely, and well-coordinated care across medical, psychosocial, and basic support components.</p><p>To strengthen the program's clinical coordination and case management capacity, Anera Jordan is seeking a consultant to serve as Medical Coordinator on a part-time basis for a period of six months.</p><p><br></p><p><b>Objective of the Consultancy</b></p><p>The objective of this consultancy is to provide specialized medical coordination and case management support to the Gaza Support Program, ensuring that all active patient cases are accurately tracked, clinically coordinated, and managed throughout their treatment journey in Jordan. The consultant will serve as the primary clinical liaison with JHCO and partner hospitals, maintain real-time case management records, and contribute to program reporting and documentation — enabling the program team to deliver effective, evidence-based, and dignified care to displaced Palestinian patients and their families.</p><p><br></p><p><b>Scope of Work</b></p><p><b>The consultant will be responsible for the following:</b></p><ul><li><b>Case Management & Patient Tracking</b>: To manage the full case management cycle for medical evacuation cases — including registration, profiling, documentation, referrals, treatment updates, and closure within the IM system (e.g., Activity Info) — while maintaining complete, accurate, and real-time case files and trackers, conducting periodic data quality checks, monitoring cost utilization against category ceilings, and escalating systemic issues or high-risk/urgent cases to the Project Manager in a timely manner.</li></ul><p><br></p><ul><li><b>Medical Coordination & Partner Liaison</b>: To serve as the day-to-day medical and clinical liaison with JHCO focal points and partner hospitals under the Project Manager's strategic oversight, including participating in and documenting clinical coordination meetings, supporting medical case conferences, and flagging non-medical support needs to the Project Officer without independently authorizing such services.</li></ul><p><br></p><ul><li><b>Patient & Family Support Coordination</b>: To conduct field visits and medical/psychosocial needs assessments and follow-up with patients and families, escalating protection, mental health, or welfare concerns in line with Anera's referral pathways, non-displacement policy, and safeguarding principles, and contributing clinical context to patient story documentation in accordance with Do No Harm principles.</li></ul><p><br></p><ul><li><b>Reporting, MEAL & Data Management</b>: To prepare structured monthly case management progress reports and contribute verified case data, narrative inputs, and clinical indicators to monthly, quarterly, and donor reports and MEAL dashboards, while maintaining strict confidentiality and data protection standards for all patient information.</li></ul><p><br></p><ul><li><b>Technical Support & Capacity Building</b>: To develop or update standardized clinical documentation tools, case templates, and SOPs for Project Manager approval, while providing technical guidance to Program Volunteers and contributing to team capacity building on case management, referral pathways, and documentation standards.</li></ul><p><br></p><p><b>Deliverables</b></p><ul><li>Update Medical evacuation tracker, generate case files for patients, and flag urgent cases that may exceed the funding cap. / Monthly, ongoing</li><li>Act as clinical liaison with JHCO and partner hospitals; attend coordination meetings and share MoMs. / Monthly, ongoing </li><li>Conduct regular patient follow-up visits, needs assessments, and escalate protection/safeguarding concerns. / Monthly, ongoing </li><li>Submit a report covering caseload status, risks, service gaps, and cost overview / By the 5th of each month</li><li>support beneficiary data management, support MEAL data inputs through data collection and reporting, and ensure accurate documentation and record-keeping. Months 1–2 (initial), Month 5 (final review)</li><li>Final report with caseload summary, outcomes, handover notes, and recommendations. / Last 5 working days</li></ul><p><br></p><p><b>Duration & Level of Effort</b></p><p>The consultant will work 15 days per month across the 5-month contract period (75 days total), operating from the Anera Jordan field office with regular field visits to hospitals, treatment facilities, and accommodation sites. Working days will be agreed with the Project Manager in advance on a monthly basis. The exact start date will be confirmed upon contracting.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Qualifications & Experience</b></p><ul><li>Bachelor's degree in Medicine, Public Health, Health Management, or a closely related field; advanced degree is an asset.</li><li>Minimum 3–5 years of relevant professional experience in case management, health coordination, or medical program support in a humanitarian or development context.</li><li>Demonstrated experience working with vulnerable populations including patients, refugees, or displaced persons; prior experience with medical evacuation programs or hospital coordination is a strong asset.</li><li>Strong data management and reporting skills; experience maintaining case trackers, beneficiary databases, or similar tools (Excel, Kobo, or similar) — this is a core requirement.</li><li>Familiarity with JHCO operational frameworks, Jordanian health system referral pathways, or MHPSS principles is highly desirable.</li><li>Strong organizational, coordination, and interpersonal skills; ability to work effectively across multiple partners in a fast-paced environment.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with data management platforms is an advantage.</li><li>Fluent Arabic and working proficiency in English (written and verbal).</li><li>Ability to handle sensitive, confidential information with professionalism, discretion, and cultural sensitivity.</li><li>Demonstrated ability to work independently, manage competing priorities, and deliver quality outputs within agreed timelines — as required of a consultancy engagement.</li></ul><p><br></p><p><b>Reporting & Supervision</b></p><p>The consultant will report to the Project Manager – Gaza Support Program, with oversight from the Deputy Director of Programs (DDP) at Anera Jordan. </p><p><br></p><p><b><span></span>Safeguarding & Code of Conduct</b></p><p>Given that the program serves vulnerable, war-affected children, the consultant must adhere at all times to Anera's Child Safeguarding Policy, Code of Conduct and Protection from Sexual Exploitation and Abuse (PSEA) standards. The selected consultant will be required to sign these policies prior to commencing work and may be subject to reference and background checks. Any safeguarding or child protection concern must be reported immediately to the Project Manager.</p><p><br></p><p><br></p></div>