Field Representative Jobs - Amman Jordan
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DEUTSCHE GESELLSCHAFT FÜR INTERNATIONALE ZUSAMMENARBEIT (GIZ)
Jordan - Amman
<p>The GIZ Jordan Project <strong>“Cash for Green Services” </strong>is seeking to hire a “<strong>Social Protection Advisor - Focus: Cash for Work Operations & Records</strong>” based in Jordan- for full-time base employment.</p>
<p>Jordan continues to face pressure on municipal services in communities hosting large numbers of Syrian refugees. At the same time, Syrian refugees and vulnerable Jordanians face significant socio-economic challenges and limited income opportunities.</p>
<p>The aim of the project is to improve the living conditions of particularly vulnerable Syrian refugees and Jordanians, especially women and persons with disabilities, in selected municipalities in Jordan. At the same time, the project contributes to improving municipal solid waste management services.</p>
<p>The project supports the creation of temporary employment opportunities (Cash for Work, CfW) that generate income for Syrian refugees and vulnerable Jordanians. To this end, it cooperates with the Jordanian Ministry of Local Administration (MoLA) as its political partner.</p>
<p>The CfW opportunities are created in municipalities that host Syrian refugees. Partner municipalities are responsible for organising and implementing the CfW activities, while the project provides financial, technical and procedural support and strengthens municipal capacities. The CfW activities help municipalities address temporary personnel and resource constraints and improve municipal waste management services. They include, among others, cleaning of public areas as well as the collection, sorting and recycling of suitable materials.</p>
<p>By providing temporary income opportunities to Syrian refugees and vulnerable Jordanians and bringing participants from different backgrounds together in the workplace, the project also aims to contribute to social cohesion. Particular attention is given to the participation and inclusion of women and persons with disabilities. At the same time, the activities contribute to cleaner cities, improved recycling and environmental protection.</p>
<p>The project supports municipalities in integrating relevant improvements and approaches into their waste management planning to strengthen their sustainability beyond individual CfW rotations. In addition, the project advises municipalities and relevant waste management actors on organisation, operation and economic efficiency. Occupational health and safety, gender equality and social inclusion are considered throughout the implementation of CfW activities.</p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>Bachelor’s/Master’s degree or equivalent in public administration, project management, business administration, environmental management, development studies or another relevant field.</li>
<li>At least 5 years of relevant professional experience in development cooperation, municipal development, project implementation, Cash for Work or a related field.</li>
<li>At least 3 years of professional experience working with municipalities or other local-level public institutions in Jordan</li>
<li>Experience in managing grant agreements or similar financial instruments with public sector entities, ideally municipalities in Jordan, is a strong advantage.</li>
<li>Good understanding of municipal service delivery, ideally of solid waste management, and the situation of refugees and host communities in Jordan; experience with project documentation and compliance standards is an advantage.</li>
<li>Excellent written and oral command of English and Arabic, including the ability to independently prepare concise and high-quality written documents in English.</li>
<li>Strong analytical, organizational and problem-solving skills, combined with a high degree of self-organization, ownership and ability to work independently.</li>
<li>High degree of integrity, reliability and accountability, as well as strong teamwork and interpersonal skills and the ability to communicate effectively with counterparts at different levels.</li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<ul>
<li>Independently coordinate and implement project activities with assigned partner municipalities, other partners, consultants and relevant GIZ colleagues.</li>
<li>Coordinate Cash for Work activities with municipalities, including planning, participant selection and recruitment, implementation, monitoring and follow-up.</li>
<li>Support partner municipalities in the implementation and management of financing agreements and ensure compliance with agreed procedures and standards.</li>
<li>Advise and support municipalities in organizing Cash for Work activities in the field of municipal solid waste management, in close coordination with the project’s waste management expertise.</li>
<li>Monitor implementation progress, identify challenges and risks at an early stage and develop practical solutions jointly with project partners and the project team.</li>
<li>Ensure high-quality documentation, results-based monitoring and reporting for assigned municipalities and contribute to project learning and reporting.</li>
<li>Take the lead in establishing and maintaining efficient operational processes, documentation standards and a clear records management and filing structure across the project’s portfolio.</li>
<li>Support consistent implementation and quality assurance across partner municipalities and within the project team and, where appropriate and reasonable, perform tasks outside the scope of the job description.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
toto
Jordan - Amman
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. </span></p>
<p ><span >In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future. </span></p>
<p > </p>
<p ><span >The Program / Department / Team </span></p>
<p ><span >The </span><span >Informal Livelihoods Advancement Activity (Iqlaa)</span><span >, funded by the United States Government, is a five-year program that started in May 2022 and aims to support Jordan's home-based, micro, and small businesses to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology integration. The program encourages and supports the participation of all MSE-owner segments. </span></p>
<p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham). </span></p>
<p > </p>
<p ><span >The Position</span></p>
<p ><span >The Mentorship Intern supports the implementation and coordination of mentorship program activities by assisting with mentor and MSE engagement, session scheduling, interview coordination, and training logistics. The role involves maintaining regular communication with participants, tracking mentorship progress, collecting and organizing program documentation, and ensuring smooth execution of mentorship sessions and events. The intern also supports administrative and operational tasks that contribute to the effective delivery and monitoring of the mentorship intervention, in addition to other Iqlaa interventions where applicable.</span></p>
<p > </p>
<p ><span >ESSENTIAL RESPONSIBILITIES </span></p>
<p > </p>
<p ><span >1. Administrative Support</span></p>
<p ><span >• Maintain accurate records and documentation of mentorship activities, including mentorship plans, attendance sheets, and training materials.</span></p>
<p ><span >• Collect, organize, and archive MSEs mentorship plans and related program documentation.</span></p>
<p ><span >• Prepare and print training materials, certificates, attendance sheets, and other required documents for mentorship activities.</span></p>
<p ><span >• Support tracking and reporting of mentorship sessions and participant engagement.</span></p>
<p ><span >• Ensure proper filing and maintenance of mentorship-related records and administrative documents.</span></p>
<p > </p>
<p ><span >2. Mentorship Coordination and Participation Support</span></p>
<p ><span >• Support in the coordination and follow-up on mentorship sessions between mentors and MSEs to ensure timely implementation.</span></p>
<p ><span >• Support in coordination and communication regularly with mentors and MSEs regarding session schedules, requirements, and program updates.</span></p>
<p ><span >• Support the arrangement and scheduling of mentor and MSE interviews, including sharing meeting links and confirming attendance.</span></p>
<p ><span >• Follow up with mentors and MSEs to ensure participation in interviews, training sessions, and mentorship activities. </span></p>
<p ><span >• Provide logistical and operational support to ensure the smooth delivery of mentorship reflection sessions, partner meetings, and mentor onboarding training.</span></p>
<p > </p>
<p ><span >3. Support for Iqlaa Components and Program Events</span></p>
<p ><span >• Support the coordination and implementation of activities across other Iqlaa components, as needed, including workshops, events, meetings, and field-level activities.</span></p>
<p ><span >• Provide logistical and administrative support for Iqlaa events, including preparing materials, coordinating attendance, supporting venue arrangements, and assisting with participant registration and follow-up.</span></p>
<p ><span >• Support communication with participants, partners, service providers, and internal teams to ensure smooth coordination of component activities and events.</span></p>
<p ><span >• Assist in organizing event documentation, including attendance sheets, photos, participant lists, feedback forms, and other required records.</span></p>
<p ><span >• Support the team in tracking event-related tasks, timelines, and logistical requirements to ensure activities are implemented efficiently and in line with program needs.</span></p>
<p ><span >• Provide ad hoc operational and coordination support to Iqlaa components, as requested by the supervisor and program team.</span></p>
<p > </p>
<p ><span >SUPERVISORY RESPONSIBILITY</span></p>
<p ><span >N\A</span></p>
<p > </p>
<p ><span >ACCOUNTABILITY </span></p>
<p ><span >Reports Directly To:</span><span > Mentorship Senior Coordinator </span></p>
<p ><span >Works Directly With:</span><span > Mentorship Team Lead & Senior Mentorship Coordinator, Iqlaa Senior Leadership team, and other program staff. </span></p>
<p > </p>
<p > </p>
<p ><span >ACCOUNTABILITY TO PARTICIPANTS AND STAKEHOLDERS</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >MINIMUM QUALIFICATION & TRANSFERABLE SKILLS </span></p>
<p ><span >Diploma or bachelor’s degree in business administration, management, social science, or a related field.</span></p>
<p ><span >• Excellent computer skills with strong proficiency in Microsoft Office applications, particularly Microsoft Excel, Word, and PowerPoint.</span></p>
<p ><span >• Strong organizational and administrative skills with attention to detail.</span></p>
<p ><span >• Effective verbal and written communication skills in Arabic and English.</span></p>
<p ><span >• Ability to coordinate multiple tasks and manage deadlines efficiently.</span></p>
<p ><span >• Strong interpersonal skills and ability to communicate professionally with diverse stakeholders.</span></p>
<p ><span >• Ability to maintain accurate records and documentation.</span></p>
<p ><span >• Proactive, reliable, and able to work both independently and as part of a team.</span></p>
<p > </p>
<p ><span >SUCCESS FACTORS </span></p>
<p ><span >Success in this role requires strong organizational and communication skills, attention to detail, and the ability to manage multiple tasks effectively. The ideal candidate is proactive, reliable, and eager to learn, with a positive attitude and willingness to take initiative. They should be adaptable, collaborative, and able to build strong working relationships while maintaining professionalism and accountability in all tasks.</span></p>
<p > </p>
<p ><span >LIVING CONDITIONS / ENVIRONMENTAL CONDITIONS</span></p>
<p ><span >The position is based in Amman, Jordan, with regular travel to project sites across governorates. Mercy Corps team members represent the agency both during and outside work hours and are expected to conduct themselves professionally and adhere to Mercy Corps’ policies at all times.</span></p>
<p > </p>
<p ><span >ONGOING LEARNING</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >TEAM EFFICIENCY AND EFFECTIVENESS </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with diverse experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >EQUAL EMPLOYMENT OPPORTUNITY</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p > </p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >SAFEGUARDING & ETHICS</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كوربس تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا، سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة، من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية، تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كوربس في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >Recruitment Scams & Fraud Warning</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised:</span></p>
<ul >
<li ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></li>
<li ><span >All active jobs are advertised directly on Akhtaboot.</span></li>
<li ><span >Official Mercy Corps emails will always arrive from an @mercycorps.org email address.</span></li>
<li ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></li>
</ul>
Confidential
Jordan - Amman
<p><h4>The head of design will lead the design direction across our client's digital products and customer journeys.</h4>
<p>This role sits at the intersection of product design, customer experience, growth, and brand expression. The right person will create experiences that are simple, trustworthy, commercially effective, and scalable.</p>
<p>This is a hands-on leadership role for someone who can think strategically, raise the quality bar, and stay close to execution, working closely with product, engineering, marketing, strategy, commercial, and operations to shape product experiences, customer journeys, and growth surfaces across the business.</p>
<h4>What you'll do:</h4>
<ul>
<li>Own company's design strategy and shape the end-to-end experience across mobile, web, partner channels, and internal tools, optimizing clarity, trust, usability, and conversion.</li>
<li>Set the strategic direction for critical journeys across onboarding, payments, financing, property services, and lifecycle touchpoints, building trust in high-consideration financial moments.</li>
<li>Partner with product, engineering, marketing, strategy, commercial, and operations to turn business goals, customer insight, and experimentation into effective experiences and growth journeys.</li>
<li>Build and evolve the design system, including components, patterns, and standards that help the business scale with consistency and speed.</li>
<li>Raise the quality bar through design reviews and QA, while leading, mentoring, and developing the design team and establishing high-standard collaborative rituals.</li>
</ul>
<h4>What we're looking for:</h4>
<ul>
<li>Senior product design leadership experience on consumer-facing digital products, in one or more of the following domains: fintech, consumer finance, payments, BNPL, embedded finance, digital banking, wallets, proptech, or marketplaces.</li>
<li>A portfolio of shipped products, complex journeys, and measurable business impact, especially across high-consideration flows such as onboarding, activation, checkout, or credit decisioning.</li>
<li>Product thinking and a broad craft range across UX, UI, interaction, and growth design, with the ability to connect design decisions directly to business outcomes.</li>
<li>A track record of building and scaling design systems, reusable components, and standards across multiple product surfaces.</li>
<li>Experience leading, mentoring, and growing designers, while establishing a high-quality bar for the team.</li>
</ul>
<h4>Strongly preferred:</h4>
<ul>
<li>Experience at a high-growth regional or global consumer platform, such as Tabby, Ziina, Wio, Careem, Tamara, or similar.</li>
<li>Experience in the UAE, GCC, or wider MENA market.</li>
<li>Background in embedded finance, BNPL, credit, payment flexibility, wallets, or affordability-based journeys.</li>
<li>Experience designing across B2C, B2B2C, and partner-led distribution models.</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>The company's product experience is clearer, more consistent, and more scalable across surfaces.</li>
<li>Customer journeys are easier to understand, more trustworthy, and more conversion-oriented.</li>
<li>The design system measurably improves speed, consistency, and quality across product delivery.</li>
<li>Design is a stronger partner to product, engineering, marketing, strategy, and commercial teams.</li>
<li>Design quality improves release over release, with better UX thinking, cleaner execution, and clearer alignment to business outcomes.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>The head of design will lead the design direction across our client's digital products and customer journeys.</h4>
<p>This role sits at the intersection of product design, customer experience, growth, and brand expression. The right person will create experiences that are simple, trustworthy, commercially effective, and scalable.</p>
<p>This is a hands-on leadership role for someone who can think strategically, raise the quality bar, and stay close to execution, working closely with product, engineering, marketing, strategy, commercial, and operations to shape product experiences, customer journeys, and growth surfaces across the business.</p>
<h4>What you'll do:</h4>
<ul>
<li>Own company's design strategy and shape the end-to-end experience across mobile, web, partner channels, and internal tools, optimizing clarity, trust, usability, and conversion.</li>
<li>Set the strategic direction for critical journeys across onboarding, payments, financing, property services, and lifecycle touchpoints, building trust in high-consideration financial moments.</li>
<li>Partner with product, engineering, marketing, strategy, commercial, and operations to turn business goals, customer insight, and experimentation into effective experiences and growth journeys.</li>
<li>Build and evolve the design system, including components, patterns, and standards that help the business scale with consistency and speed.</li>
<li>Raise the quality bar through design reviews and QA, while leading, mentoring, and developing the design team and establishing high-standard collaborative rituals.</li>
</ul>
<h4>What we're looking for:</h4>
<ul>
<li>Senior product design leadership experience on consumer-facing digital products, in one or more of the following domains: fintech, consumer finance, payments, BNPL, embedded finance, digital banking, wallets, proptech, or marketplaces.</li>
<li>A portfolio of shipped products, complex journeys, and measurable business impact, especially across high-consideration flows such as onboarding, activation, checkout, or credit decisioning.</li>
<li>Product thinking and a broad craft range across UX, UI, interaction, and growth design, with the ability to connect design decisions directly to business outcomes.</li>
<li>A track record of building and scaling design systems, reusable components, and standards across multiple product surfaces.</li>
<li>Experience leading, mentoring, and growing designers, while establishing a high-quality bar for the team.</li>
</ul>
<h4>Strongly preferred:</h4>
<ul>
<li>Experience at a high-growth regional or global consumer platform, such as Tabby, Ziina, Wio, Careem, Tamara, or similar.</li>
<li>Experience in the UAE, GCC, or wider MENA market.</li>
<li>Background in embedded finance, BNPL, credit, payment flexibility, wallets, or affordability-based journeys.</li>
<li>Experience designing across B2C, B2B2C, and partner-led distribution models.</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>The company's product experience is clearer, more consistent, and more scalable across surfaces.</li>
<li>Customer journeys are easier to understand, more trustworthy, and more conversion-oriented.</li>
<li>The design system measurably improves speed, consistency, and quality across product delivery.</li>
<li>Design is a stronger partner to product, engineering, marketing, strategy, and commercial teams.</li>
<li>Design quality improves release over release, with better UX thinking, cleaner execution, and clearer alignment to business outcomes.</li>
</ul></p><p></p>
ProgressSoft
Jordan - Amman
<p>The Business Operations Coordinator provides operational and commercial support throughout the customer lifecycle by coordinating collections, commercial documentation, bank guarantees, performance bonds, invoicing readiness, and customer-related administrative activities. The role works closely with Business Development, Operations, Project Management, Accounting, customers, and banking institutions to ensure efficient execution of commercial processes, timely collections, and compliance with contractual obligations.</p><p>Responsibilities</p><ul><li>Monitor customer payment schedules and follow up on outstanding receivables to ensure timely collections.</li><li>Coordinate with customers regarding invoices, payment status, purchase orders, and payment-related documentation.</li><li>Collaborate with Accounting to reconcile customer payments and resolve billing discrepancies.</li><li>Prepare aging reports and escalate collection risks when necessary.</li><li>Coordinate with Business Development, Operations, Project Managers and Accounting to ensure contractual milestones are achieved and all requirements for invoicing and collections are met.</li><li>Prepare commercial reports and dashboards covering collections, outstanding receivables, bank guarantees, contractual commitments, and other operational KPIs.</li><li>Ensure compliance with internal policies, contractual obligations, and company procedures while maintaining a high level of confidentiality.</li><li>Establish collection action plans for overdue accounts.</li><li>Investigate reasons for delayed or withheld payments and, accordingly, identify recurring causes of payment delays.</li><li>Proactively flag discrepancies or delays between contractual milestones, invoicing, and collections to the relevant Project Manager, Accounting contact, or Account Manager before they escalate.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Finance, Accounting, Banking, Economics, or a related field.</li><li>1-3 years of relevant experience in business operations, commercial support, finance operations, collections, contract administration, or a similar role.</li><li>Experience in the software, technology, or fintech industry is preferred.</li><li>Experience coordinating across cross-functional teams (e.g., project delivery, finance, and sales/account management) in a B2B or project-based environment.</li><li>Experience in customer collections and accounts receivable processes, purchase orders, and invoicing processes.</li><li>Experience with commercial contracts, documentation, bank guarantees, and performance bonds.</li><li>Proficiency in Microsoft Office applications, particularly Excel, with ERP and CRM systems as an advantage.</li><li>Excellent organizational and coordination skills, with the ability to manage multiple priorities and deadlines.</li><li>Strong communication, interpersonal, negotiation, and follow-up abilities.</li><li>High attention to detail and accuracy, combined with strong analytical and reporting skills.</li><li>Customer-focused with strong problem-solving capabilities.</li><li>Proficiency in written and verbal communication in the Arabic and English language.</li></ul>
Jordan - Amman
<b>About the Role<br></b>We are looking for a highly motivated and passionate candidate to be as a Call center representatives act on behalf of zain , providing information about products and services, taking orders, responding to handling customer complaints, processing returns, and performing countless other activities, depending on the company, and channeling the feedback and recommendation to management and related divisions and department , Through various communication channels, such as phone calls, texts, social media...etc and in a professional convivial manner, adhering to set policies, procedures and delivering the required quality of service, while maintaining Key Performance Indicators (KPIs) for customer satisfaction.<br><b><br>Main Responsibilities, will include but will not be limited to:<br></b><br>Handling a large volume and various types of customer correspondences in a timely manner through inbound calls, outbound calls, text Messages, social media and/ or other ways of interactions in a professional and convivial manner while adhering to quality standard and service levels to maintain customer satisfaction.<br><br>Providing technical assistance to customers subscribed to Enterprise, Broadband, ETTH, FTTH and Hosting service<br><br>Promoting and maintaining vigorous and positive corporate image and identity during interactions with customers.<br><br>Facilitating the interaction of Zain with its customers by answering customers enquires and resolving their problems through comprehensible guidance, recommending proper solution(s), and proposing adequate enlightenments in a timely and effective manner.<br><br>Representing a sound understanding and consciousness of customers' enquiries, conflicts, perceptions, concerns and suggestions through deriving efficient reciprocal correspondences and sympathizing with customers without compromising on Zain's policies, standards and procedures.<br><br>Contacting and transferring correspondences to concerned parties in order to resolve and follow up on customer enquiries and conflicts by following related policies and procedures.<br><br>Handle all customers technical issues in regards home and enterprise solutions.<br><br>Perceiving spotted trends in customer enquiries, feedback, and complaints as well as identifying system flaws, and alerting responsible parties regarding such occurrences.<br><b><br>What We Need From You<br></b>To be shortlisted for this position, you will need to comply with all of the below requirements:<br><br>Holds a bachelor s degree in Telecommunication Engineering, Information Technology or any related field<br><br>Preferred: 2 years of relevant experience.<br><br>
Jordan - Amman
<p>POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License</p>
IKEA - Al Homaizi Limited
Jordan - Amman
<p>Key Assignments: Use home furnishing competence to create home furnishing solutions in room settings, homes, vignettes, and sales support areas that reflect the IKEA identity. Actively contribute to the gathering of insights from home visit interviews and translating this knowledge into locally relevant, functional, aesthetic, and commercial home furnishing solutions that exceed customer expectations and reflect home furnishing the IKEA way. Contribute to the creation of a Showroom matrix that reflects a wide variety of styles, living situations, and price levels to create a good tempo with distinct visual impressions. Secure high quality, simplicity, efficiency, and cost consciousness when planning and implementing all range presentation solutions using global tools and best practices. Stay up-to-date and knowledgeable about home furnishing, retailing, and trends in order to contribute to workshops to generate creative ideas. Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Com&In team and other functions. Respect routines and responsibilities, work together with Com&In team and other functions, act quickly to exploit commercial opportunities, and understand the impact of your actions on the financial results. Keep visitors in mind when working on the shop floor, ensure disruption is minimized, and stay aware of the importance of safety and the visual impact for visitors at all times. Any security breaches must be notified concerned authority and manager. Be aware of all security-related emergency responses and follow the policy and procedures.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in Interior Design, Architecture, or a closely related field.</li><li>Relevant experience in interior design and retail environments, with hands-on involvement in home furnishing implementation.</li><li>Excellent communication skills in English.</li><li>Proficient in relevant design software (e.g., AutoCAD, Revit).</li><li>Strong visual competence with a keen eye for aesthetics and detail.</li><li>Flexible and hands-on approach, with the ability to prioritize tasks and meet deadlines.</li><li>Passion for home furnishing, retail, and understanding how people live at home; able to draw, visualize, and present ideas clearly.</li><li>Confident in engaging and communicating effectively with different stakeholders in various situations.</li><li>Enthusiastic team player who collaborates well with others.</li><li>Ability to combine commercial thinking, aesthetic sense, and practical execution.</li></ul>
Jordan - Amman
<p><h4>Job purpose</h4>
<p>To support daily accounting operations by recording recoveries, processing journal entries, and performing reconciliations to ensure accurate and up-to-date financial records across departments.</p>
<h4>Key accountability areas</h4>
<p><strong>Recovery support:</strong></p>
<ul>
<li>Help process and record recoveries for:</li>
<ul>
<li>Recruitment expenses</li>
<li>IT-related costs</li>
<li>Request for Proposals (RFCs)</li>
<li>Accrued bonuses</li>
<li>Central treasury recoveries</li>
<li>Restaurant-related expenses</li>
<li>10% recovery allocations</li>
<li>EAMAR depreciation charges</li>
</ul>
</ul>
<p><strong>Business operations tasks:</strong></p>
<ul>
<li>Support daily accounting and operations by preparing and entering records for:</li>
<ul>
<li>Dependent fees (active & inactive)</li>
<li>Iqama fees (active & inactive)</li>
</ul>
<li>Posting journal entries and helping with:</li>
<ul>
<li>GL entries from divisions</li>
<li>Internal division entries</li>
<li>Exit re-entry settlements</li>
<li>Iqama & dependent settlements</li>
<li>Sponsorship settlements</li>
<li>Profession change/engineering association fees</li>
</ul>
<li>Helping with visa-related entries and reconciling:</li>
<ul>
<li>Visa reconciliations</li>
<li>Travel invoice entries</li>
</ul>
<li>Assisting in daily and monthly reconciliations:</li>
<ul>
<li>Daily transaction checks</li>
<li>Daily and monthly bank reconciliations</li>
<li>Bank deposit confirmations (Ceramic – HO)</li>
<li>Coordination with other divisions for account matching</li>
</ul>
</ul>
<h4>Role accountability</h4>
<p><strong>HR proficiency:</strong></p>
<p>Ability to obtain updated soft and technical skills related to the job.</p>
<p><strong>Delivery:</strong></p>
<p>Perform the planned activities to meet the operational and development targets as per delivery schedules.<br>
Utilize resources effectively to achieve objectives within efficient cost and time.<br>
Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p>
<p><strong>Problem-solving:</strong></p>
<p>Solve any related problems that arise and escalate any complex operational issues.</p>
<p><strong>Quality:</strong></p>
<p>Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p>
<p><strong>Business process improvements:</strong></p>
<p>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p>
<p><strong>Compliance:</strong></p>
<p>Comply with related policies, procedures, and work instructions.</p>
<p><strong>Health, safety, and environment:</strong></p>
<p>Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in accounting and finance or any relevant field</p>
<h4>Work experience</h4>
<p>2 to 4 years</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Asset accounting (AA)</li>
<li>Asset life-cycle management (ALM)</li>
<li>Cost center accounting (CCA)</li>
<li>Equipment leasing</li>
<li>Fixed assets (FA)</li>
<li>General ledger (GL)</li>
<li>Profit recovery</li>
<li>Reconciliation</li>
</ul></p><p></p>
Jordan - Amman
<p>Job Description: Plant Engineer Company:** CROWN Middle East Can Manufacturing Ltd Job Summary The Plant Engineer at CROWN Middle East Can Manufacturing Ltd is responsible for optimizing the operational efficiency and reliability of our manufacturing plant's equipment and facilities. This role involves planning, organizing, and directing the maintenance and engineering activities to ensure safe, cost-effective, and high-quality production of beverage cans.</p><p>Job Responsibilities</p><ul><li>Develop, implement, and manage preventative maintenance programs for all plant machinery, equipment, and facilities to minimize downtime and maximize operational uptime.</li><li>Lead and supervise a team of maintenance technicians, providing guidance, training, and performance evaluations.</li><li>Diagnose and troubleshoot complex mechanical, electrical, and pneumatic issues on production lines and ancillary equipment.</li><li>Manage capital projects from conception to completion, including scope definition, budget adherence, vendor selection, and project execution, ensuring timely and within-budget delivery.</li><li>Identify and implement continuous improvement initiatives to enhance equipment performance, reduce waste, and improve overall plant efficiency and safety.</li><li>Ensure compliance with all relevant health, safety, environmental, and quality regulations and company standards.</li><li>Collaborate with production, quality, and supply chain departments to optimize manufacturing processes and resolve operational challenges.</li><li>Maintain accurate records of maintenance activities, equipment history, and spare parts inventory.</li><li>Source and manage relationships with external contractors and suppliers for specialized services and parts.</li><li>Prepare and manage the annual maintenance budget, controlling expenditures and identifying cost-saving opportunities.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Job Qualifications</p><ul><li>Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related field.</li><li>Minimum of 2 years of experience in a plant engineering or maintenance management role within a manufacturing environment, preferably in the can manufacturing, packaging, or similar high-volume production industry.</li><li>Strong knowledge of industrial machinery, automation, hydraulics, pneumatics, and electrical systems.</li><li>Proven experience with Computerized Maintenance Management Systems (CMMS).</li><li>Demonstrated ability to lead and motivate a technical team.</li><li>Excellent problem-solving, analytical, and decision-making skills.</li><li>Strong project management skills, with experience managing capital projects.</li><li>Solid understanding of health, safety, and environmental regulations.</li><li>Proficiency in English; Arabic language skills are a plus.</li><li>Ability to work effectively in a fast-paced, demanding manufacturing environment.</li><li>Strong communication and interpersonal skills, capable of interacting effectively at all levels of the organization.</li></ul>
Jordan - Amman
<p>Assisting Human Resources Department with the daily administration tasks. Maintain confidential filling system for colleague s files, records and documents, and ensure its adherence with the hotel s standards. Maintain confidential filling system for all correspondence, policies, standards, regulations and various matters related to the HR division. Follow up with the HR team on the HR audit administration process to ensure that the department policies and procedures are in line with Movenpick/ People & Culture audit standards. Ticket bookings for colleague s annual vacations. Maintain and update HRMS/Bayan System. Execute and follow up on the purchase requests of the HR Division. Delivery the necessary documents to be signed by the concerned departments. Handle all HR office supplies, maintain an up to date, accurate inventory of the HR storage room. Compose correspondence for the HRD, such as letters, contracts, etc. Handle lockers requests, name tags, ID s, colleague s letters, purchase requisitions, expense reports as necessary when required. Assist and support in the employee s relations matters. Work with the HR team in the logistics of a variety of colleague s events and activities (i.e. departmental outings, fun days, national day celebrations, fund raising events, sustainability/green team activities .etc.). Responsible for the HR communication boards and back area updates screen on a daily basis to ensure it s complying with Accor/ Movenpick standards. Consistently offer professional, friendly and engaging service to the colleague s and leaders. Assist with other Human Resources functions and tasks as required. Follow departmental policies and procedures. Other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>University/College education in Human Resources, Hotel or related field is preferred. Minimum of 2 years work experience in a busy multi-faceted environment. Computer literate in Microsoft Window applications required. Mature, enthusiastic and energetic with proven abilities to creatively resolve issues. Organized, energetic, creative and professional with strong leadership skills. Able to multi-task and communicate effectively. Able to work in a fast paced environment, inviting and championing change. Able to effectively and positively manage challenging situations. Must be detail oriented, highly organized and self-directed. Able to build effective relationships with peers, Colleagues and suppliers. Team player with strong initiative and self-direction. Senior High School, Hotel School or Tourism Academy.</p>
Client of Khibraty
Jordan - Amman
<p>Own the rolling demand forecast across all brands, SKUs, markets, and key customers. Run a structured monthly forecast cycle with sales and commercial teams in each market, validating and challenging promotional uplifts, new listings, distributor orders, and baseline assumptions rather than simply aggregating them. Reconcile sell-in, sell-out, and distributor stock-on-hand data to separate true consumer demand from pipeline fill. Measure forecast accuracy and bias at SKU and market level, and close the loop with commercial teams on misses. Convert the consensus demand plan into supplier-level purchase plans, accounting for production lead times, minimum order quantities, transit times, customs clearance, and shelf-life constraints. Sequence purchase orders and shipments so stock lands in the right market, at the right time, with the right remaining shelf life. Set stock cover targets by SKU and market, balancing service levels against working capital. Monitor inventory ageing and escalate at-risk stock early, before it becomes a near-expiry liquidation. Lead the monthly S&OP process, aligning commercial, finance, and supply chain around a single set of numbers. Manage, coach, and develop the Demand Planner. Build documented, repeatable planning processes and tools so the function runs on process rather than individual heroics. Report a monthly planning scorecard to the CEO covering forecast accuracy and bias, service level, stock cover, ageing and near-expiry stock, and liquidation losses.</p><p><strong>Desired Candidate Profile</strong></p><p>7+ years in demand and supply planning within FMCG, ideally including import/distribution businesses rather than purely local manufacturing. Proven experience planning across multiple markets and/or through third-party distributors. A track record of constructively challenging sales and commercial teams on their forecasts, this role requires commercial backbone, not just analytical skill. Hands-on experience converting demand plans into purchase plans with international suppliers across varying production and transit lead times. Experience with shelf-life-sensitive categories strongly preferred. Prior experience managing or mentoring junior planners. Strong ERP proficiency (SAP Business One an advantage) and advanced Excel and analytical skills. Bachelor s degree in Supply Chain, Engineering, Business, or a related field. Strong written and spoken English; Arabic is an advantage given the regional footprint.</p>
AccorHotel
Jordan - Amman
<p>Assisting Human Resources Department with the daily administration tasks. Maintain confidential filling system for colleague s files, records and documents, and ensure its adherence with the hotel s standards. Maintain confidential filling system for all correspondence, policies, standards, regulations and various matters related to the HR division. Follow up with the HR team on the HR audit administration process to ensure that the department policies and procedures are in line with Movenpick/ People & Culture audit standards. Ticket bookings for colleague s annual vacations. Maintain and update HRMS/Bayan System. Execute and follow up on the purchase requests of the HR Division. Delivery the necessary documents to be signed by the concerned departments. Handle all HR office supplies, maintain an up to date, accurate inventory of the HR storage room. Compose correspondence for the HRD, such as letters, contracts, etc. Handle lockers requests, name tags, ID s, colleague s letters, purchase requisitions, expense reports as necessary when required. Assist and support in the employee s relations matters. Work with the HR team in the logistics of a variety of colleague s events and activities (i.e. departmental outings, fun days, national day celebrations, fund raising events, sustainability/green team activities .etc.). Responsible for the HR communication boards and back area updates screen on a daily basis to ensure it s complying with Accor/ Movenpick standards. Consistently offer professional, friendly and engaging service to the colleague s and leaders. Assist with other Human Resources functions and tasks as required. Follow departmental policies and procedures. Other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>University/College education in Human Resources, Hotel or related field is preferred. Minimum of 2 years work experience in a busy multi-faceted environment. Computer literate in Microsoft Window applications required. Mature, enthusiastic and energetic with proven abilities to creatively resolve issues. Organized, energetic, creative and professional with strong leadership skills. Able to multi-task and communicate effectively. Able to work in a fast paced environment, inviting and championing change. Able to effectively and positively manage challenging situations. Must be detail oriented, highly organized and self-directed. Able to build effective relationships with peers, Colleagues and suppliers. Team player with strong initiative and self-direction. Senior High School, Hotel School or Tourism Academy.</p>
Hikma Quality
Jordan - Amman
<p>We are looking for a talented Operator, Manufacturing , to join us. At Hikma, you'll be supported by a culture of progress and belonging where people are encouraged to develop, well-being is prioritized, and our inclusive approach values contributions from all. We're seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><p><strong>Key Responsibilities:</strong></p><p>Ensuring adherence to cGMPs, safety, quality, health, and environmental procedures throughout all manufacturing activities to ensure a healthy and safe work environment.</p><p>Cleaning of manufacturing Equipment & utensils according to the relevant standard operating procedures and protocols.</p><p>Operation of equipment & machines according to relevant standard operating procedures.</p><p>Proper implementation of steps mentioned in the manufacturing batch and packaging batch records (MPRs).</p><p>Proper documentation for all manufacturing & cleaning activities on related logbooks, batch records, and packaging records on a daily basis.</p><p>Provides input and suggestions for troubleshooting operational problems, process improvements, as well as for procedure writing and revision.</p><p>Preparing daily reports and shift handling communications on a shift basis.</p><p>All other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><p><strong>Experience:</strong></p><p>0 3 years of relevant experience as an operator.</p><p><strong>Education:</strong></p><p>Diploma in chemical engineering, pharmacy, chemistry, or any related field.</p><p><strong>Additional Requirements:</strong></p><p>Ability to perform tasks requiring physical effort.</p><p><strong>Required Skills:</strong></p><p>Ability to use computers to perform a variety of data-entry transactions and to retrieve information (procedures; safety, employment, and other information).</p><p>Preferred to have the ability to perform data entry/maintenance in SAP or equivalent systems.</p><p>Good English language skills (especially in reading and writing) is required.</p><p>Pharmaceutical or other regulatory (GMP) experience is preferred.</p><p>Employee may be required to stand continually throughout the shift.</p><p>Employee may be required to attend on morning or night shift with long shift is required.</p><p>Employee may be required to attend weekend.</p><p>Job involves frequent bending, twisting, pushing, pulling and lifting.</p>
Jordan - Amman
<p>Role Summary: The NOC Tier 3 is the Senior Subject Matter Expert (SME) responsible for the design, architecture, and deployment of complex, large-scale network solutions. This role provides the highest level of technical expertise, sets standards, performs advanced capacity planning, and is the final technical escalation point, driving innovation and defining the future state of Acuative's global infrastructure. Core Responsibilities: Network Architecture & Design: Lead the high-level and low-level design of enterprise network solutions, including core routing, spine-and-leaf fabrics, and multi-vendor security architectures. Strategic Planning: Conduct capacity planning, performance modeling, and define technology roadmaps to ensure the network can support future business growth and demands. Advanced Security & Compliance: Serve as the SME for advanced security systems (e.g., SD-WAN, zero trust models, NAC), ensuring compliance with security standards and regulations. Complex Systems Integration: Lead the technical integration of new or merged systems, vendors, and cloud network connectivity (AWS/Azure) into the existing global infrastructure. Mentorship & Standard Setting: Establish best practices and standards for Tier 1 and Tier 2 engineers, conduct knowledge transfer sessions, and ensure consistent application of security and operational policies. Essential Skills and Knowledge: Expert Networking & Security: Mastery of complex enterprise environments, including MPLS, SD-WAN technologies, advanced BGP design, and expert-level security implementation and auditing. Cloud Networking: Deep understanding and hands-on experience with networking in public cloud environments. Automation & Orchestration: Proven ability to leverage automation tools and scripting to deploy, manage, and scale network infrastructure. Vendor Management: Experience evaluating new network technologies and managing vendor relationships for technical feasibility and integration.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum of 6+ years of expert-level experience in network engineering, architecture, or a similar senior technical consultant role. Bachelor's degree in computer science, IT, Network Engineering, or a related field required (or equivalent work experience). Certifications (Required): Must possess a current, expert-level certification such as Cisco Certified Network Professional (CCNP), Fortinet Certified Engineer (NSE 7), or Juniper Networks Certified Professional (JNCIP). Certifications (Desired): Cisco Certified Internetwork Expert (CCIE), AWS Certified Advanced Networking, or other equivalent expert vendor certification.</p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The data cleansing program director leads the government-wide data cleansing program — driving large-scale data quality uplift across multiple government entities. You will own the cleansing strategy, orchestrate a multi-vendor delivery model, oversee enterprise data modelling, and ensure that cleansed datasets are published into the government-wide catalogue and sharing platforms — sustainably, with strong governance, ongoing monitoring, and continuous improvement.</p>
<ul>
<li><strong>Define and lead the government-wide data cleansing strategy</strong> aligned with data quality standards, policies, and government priorities.</li>
<li><strong>Establish a structured framework</strong> to prioritize critical datasets and drive phased execution across entities.</li>
<li><strong>Standardize, automate, and scale the end-to-end data cleansing lifecycle</strong> — leveraging advanced tools and AI-driven solutions; govern reusable accelerators.</li>
<li><strong>Establish and oversee a multi-vendor delivery model</strong> — coordinated execution, performance management, and scalability across entities.</li>
<li><strong>Oversee large-scale data quality improvement initiatives</strong> aligned to defined quality dimensions, rules, and thresholds.</li>
<li><strong>Oversee development of entities' enterprise data models</strong> — aligned with government-wide data standards, central information models, and interoperability requirements.</li>
<li><strong>Ensure creation, standardization, and publication of cleansed datasets</strong> into the government-wide data catalogue and sharing platforms — enabling accessibility and reuse.</li>
<li><strong>Oversee development of data quality dashboards</strong> to track KPIs and cleansing progress.</li>
<li><strong>Establish and lead program governance bodies</strong> — driving timely, quality delivery, issue resolution, and stakeholder alignment.</li>
<li><strong>Establish and govern sustainable data quality and cleansing frameworks</strong> for long-term maintenance and continuous improvement.</li>
<li><strong>Provide regular reporting to senior leadership</strong> on program progress, risks, and impact on data maturity and value realization.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's or master's in data management, IT, engineering, or related field.</li>
<li>20+ years in data management, data quality, or large-scale transformation programs (preferably with exposure in Europe or North America).</li>
<li>Proven track record leading enterprise-wide or national data cleansing / data quality initiatives, including multi-vendor delivery models.</li>
<li>Strong expertise in data quality frameworks, profiling, and remediation techniques.</li>
<li>Familiarity with modern data platforms — Informatica, Azure, Databricks, Snowflake, or similar.</li>
<li>Demonstrated experience managing large vendor ecosystems and complex multi-stakeholder programs.</li>
<li>Strong leadership and stakeholder management skills at senior government or enterprise level.</li>
<li>Excellent English communication; Arabic a plus.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The data cleansing program director leads the government-wide data cleansing program — driving large-scale data quality uplift across multiple government entities. You will own the cleansing strategy, orchestrate a multi-vendor delivery model, oversee enterprise data modelling, and ensure that cleansed datasets are published into the government-wide catalogue and sharing platforms — sustainably, with strong governance, ongoing monitoring, and continuous improvement.</p>
<ul>
<li><strong>Define and lead the government-wide data cleansing strategy</strong> aligned with data quality standards, policies, and government priorities.</li>
<li><strong>Establish a structured framework</strong> to prioritize critical datasets and drive phased execution across entities.</li>
<li><strong>Standardize, automate, and scale the end-to-end data cleansing lifecycle</strong> — leveraging advanced tools and AI-driven solutions; govern reusable accelerators.</li>
<li><strong>Establish and oversee a multi-vendor delivery model</strong> — coordinated execution, performance management, and scalability across entities.</li>
<li><strong>Oversee large-scale data quality improvement initiatives</strong> aligned to defined quality dimensions, rules, and thresholds.</li>
<li><strong>Oversee development of entities' enterprise data models</strong> — aligned with government-wide data standards, central information models, and interoperability requirements.</li>
<li><strong>Ensure creation, standardization, and publication of cleansed datasets</strong> into the government-wide data catalogue and sharing platforms — enabling accessibility and reuse.</li>
<li><strong>Oversee development of data quality dashboards</strong> to track KPIs and cleansing progress.</li>
<li><strong>Establish and lead program governance bodies</strong> — driving timely, quality delivery, issue resolution, and stakeholder alignment.</li>
<li><strong>Establish and govern sustainable data quality and cleansing frameworks</strong> for long-term maintenance and continuous improvement.</li>
<li><strong>Provide regular reporting to senior leadership</strong> on program progress, risks, and impact on data maturity and value realization.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's or master's in data management, IT, engineering, or related field.</li>
<li>20+ years in data management, data quality, or large-scale transformation programs (preferably with exposure in Europe or North America).</li>
<li>Proven track record leading enterprise-wide or national data cleansing / data quality initiatives, including multi-vendor delivery models.</li>
<li>Strong expertise in data quality frameworks, profiling, and remediation techniques.</li>
<li>Familiarity with modern data platforms — Informatica, Azure, Databricks, Snowflake, or similar.</li>
<li>Demonstrated experience managing large vendor ecosystems and complex multi-stakeholder programs.</li>
<li>Strong leadership and stakeholder management skills at senior government or enterprise level.</li>
<li>Excellent English communication; Arabic a plus.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Bank of Jordan is seeking a highly qualified and experienced professional to join our team as the internal control unit head. In this pivotal role, you will lead the internal control function, ensuring robust control environments across all bank operations and compliance with regulatory standards.</p>
<p>The internal control unit head will be responsible for designing, implementing, and monitoring internal control frameworks that safeguard the bank’s assets, improve operational efficiency, and mitigate risks. This leadership position requires a strategic thinker with strong analytical skills and the ability to collaborate across departments to uphold the highest standards of governance and control.</p>
<h4>Responsibilities</h4>
<ul>
<li>Lead the development, implementation, and maintenance of comprehensive internal control policies, procedures, and frameworks across the bank.</li>
<li>Oversee evaluation and monitoring of internal controls to ensure effectiveness and compliance with regulatory requirements and best practices.</li>
<li>Coordinate with risk management, audit, and compliance functions to identify control gaps and recommend corrective actions.</li>
<li>Review and assess operational processes to identify risks and control weaknesses and implement improvements to mitigate these risks.</li>
<li>Provide guidance and training to business units to promote awareness and adherence to internal control standards.</li>
<li>Prepare and present reports on control environment status, findings, and recommendations to senior management and the board.</li>
<li>Support and facilitate internal and external audit processes by ensuring timely remediation of control deficiencies.</li>
<li>Stay abreast of evolving regulatory requirements and industry trends to ensure the bank’s control framework remains current and effective.</li>
<li>Lead and develop the internal control team, fostering a culture of continuous improvement and accountability.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in accounting, finance, business administration, or a related field.</li>
<li>Minimum of 7 years of experience in internal control, risk management, or related functions within the banking or financial sector.</li>
<li>Deep understanding of internal control frameworks, regulatory requirements, and industry best practices.</li>
<li>Strong analytical and problem-solving skills with keen attention to detail.</li>
<li>Proven leadership and team management experience.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to work collaboratively across departments and influence stakeholders at all levels.</li>
<li>Professional certifications such as CIA, CISA, or CPA are preferred.</li>
<li>High integrity, ethics, and professionalism.</li>
<li>Proficiency in Microsoft Office and related financial and audit software tools.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Bank of Jordan is seeking a highly qualified and experienced professional to join our team as the internal control unit head. In this pivotal role, you will lead the internal control function, ensuring robust control environments across all bank operations and compliance with regulatory standards.</p>
<p>The internal control unit head will be responsible for designing, implementing, and monitoring internal control frameworks that safeguard the bank’s assets, improve operational efficiency, and mitigate risks. This leadership position requires a strategic thinker with strong analytical skills and the ability to collaborate across departments to uphold the highest standards of governance and control.</p>
<h4>Responsibilities</h4>
<ul>
<li>Lead the development, implementation, and maintenance of comprehensive internal control policies, procedures, and frameworks across the bank.</li>
<li>Oversee evaluation and monitoring of internal controls to ensure effectiveness and compliance with regulatory requirements and best practices.</li>
<li>Coordinate with risk management, audit, and compliance functions to identify control gaps and recommend corrective actions.</li>
<li>Review and assess operational processes to identify risks and control weaknesses and implement improvements to mitigate these risks.</li>
<li>Provide guidance and training to business units to promote awareness and adherence to internal control standards.</li>
<li>Prepare and present reports on control environment status, findings, and recommendations to senior management and the board.</li>
<li>Support and facilitate internal and external audit processes by ensuring timely remediation of control deficiencies.</li>
<li>Stay abreast of evolving regulatory requirements and industry trends to ensure the bank’s control framework remains current and effective.</li>
<li>Lead and develop the internal control team, fostering a culture of continuous improvement and accountability.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in accounting, finance, business administration, or a related field.</li>
<li>Minimum of 7 years of experience in internal control, risk management, or related functions within the banking or financial sector.</li>
<li>Deep understanding of internal control frameworks, regulatory requirements, and industry best practices.</li>
<li>Strong analytical and problem-solving skills with keen attention to detail.</li>
<li>Proven leadership and team management experience.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to work collaboratively across departments and influence stakeholders at all levels.</li>
<li>Professional certifications such as CIA, CISA, or CPA are preferred.</li>
<li>High integrity, ethics, and professionalism.</li>
<li>Proficiency in Microsoft Office and related financial and audit software tools.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The senior Oracle APPS DBA is responsible for managing and optimizing Oracle E-Business Suite (EBS) environments. The role requires expertise in configuring advanced Oracle features like cluster, Data Guard, and replication, along with extensive experience in EBS installation, patching, upgrading, and cloning. Proficiency in performance tuning and Oracle Recovery Manager (RMAN) is essential. Knowledge of UNIX, Linux, and Oracle security features is required, with experience in Oracle Hyperion, OBIEE, SOA Suite, and WebLogic preferred.</p>
<p><strong>Key responsibilities include:</strong><br>
<li>Configure and manage advanced Oracle features, including Oracle cluster, replication, and Data Guard, to ensure high availability and disaster recovery.</li>
<li>Perform installation, configuration, patching, upgrading, and cloning of Oracle E-Business Suite (EBS) in both single-node and multi-node environments.</li>
<li>Apply advanced performance tuning techniques to optimize EBS operations and system performance.</li>
<li>Implement backup and recovery strategies using Oracle Recovery Manager (RMAN).</li>
<li>Work across various operating systems, including UNIX and Linux, ensuring compatibility and stability.</li>
<li>Lead Oracle EBS upgrade and technical implementation efforts.</li>
<li>Utilize Oracle Advanced Security features to safeguard sensitive data.</li>
<li>Demonstrate advanced knowledge of Oracle Hyperion, OBIEE, SOA Suite, and WebLogic (preferred).</li>
<li>Advanced knowledge of setup and configuration of Oracle components and needed infrastructure on Oracle OCI.</li>
<li>Perform other assigned duties as required.</li>
</p>
<h4>Requirements</h4>
<p>Bachelor's degree in computer science, information systems, or related field.<br>
Minimum 8 years of experience in Oracle databases and Oracle E-Business Suite.<br>
OCP or OCI certification is mandatory.<br>
Oracle EBS install, maintenance, and patch certification is a plus.<br>
ITIL Foundation is preferred.<br>
Expert-level knowledge of Oracle EBS environments, including advanced configuration, patching, upgrading, and cloning.<br>
Proficiency with Oracle RAC, Data Guard, replication, and other high availability features.<br>
Extensive experience in performance tuning and system optimization for Oracle EBS.<br>
Advanced skills in Oracle Recovery Manager (RMAN) for implementing robust backup and recovery strategies.<br>
Strong experience with UNIX/Linux operating systems and their integration with Oracle EBS.<br>
Expertise in Oracle Hyperion, OBIEE, SOA Suite, and WebLogic.<br>
Advanced understanding of Oracle Cloud Infrastructure (OCI) for setup and configuration.<br>
Ability to lead and manage multiple Oracle EBS implementations and upgrades.</p>
<h4>Benefits</h4>
<p>Annual salary raise<br>
Annual bonus<br>
Medical insurance class A</p></p><p></p>