Git Jobs in Jordan

<p><h4>Description</h4> <p>Crystalia Glass LLC is a leading provider of premium glass products, dedicated to transforming spaces with elegance and sophistication. With a commitment to craftsmanship and innovation, we specialize in designing and manufacturing high-quality glass solutions for residential and commercial projects.</p> <p>Founded in 2017 in New York, the company has expanded its presence with offices in Los Angeles, Florida, and Texas. As a nationwide company, we serve clients across America, offering our signature glass products and services to diverse markets.</p> <p>We’re looking for a detail-oriented Technical Bid Coordinator to join our team. In this role, you’ll manage different parts of our glazing projects and make sure everything runs smoothly. Your knowledge will be key to delivering high-quality results.</p> <h4>Technical review & scope identification</h4> <ul> <li>Review received bid packages including architectural drawings, specification documents, and bid requirements to evaluate project viability and scope compatibility.</li> <li>Identify technical scope related to aluminum systems, steel systems, glass types, and associated hardware.</li> <li>Coordinate with the Bid Coordinator and Bid Manager regarding required documentation (COI, certificates, agreements) and technical clarifications.</li> <li>Analyze project drawings including floor plans, elevations, sections, details, door schedules, hardware schedules, specifications.</li> <li>Identify all relevant aluminum, steel and glazing components required for accurate project evaluation.</li> </ul> <h4>Project filtering</h4> <ul> <li>Act as the primary technical filter for incoming project opportunities.</li> <li>Evaluate project suitability before forwarding approved projects to the estimation team.</li> <li>Maintain and update the bid pipeline and stage in HubSpot to reflect project status and progress.</li> </ul> <h4>RFI and addendums</h4> <ul> <li>Identify missing information, inconsistencies, or technical issues in bid documents.</li> <li>Draft and coordinate formal RFIs to obtain necessary clarifications.</li> <li>Review project addendums and revisions to identify scope changes.</li> <li>Coordinate updates with the estimation team immediately to ensure estimates remain accurate.</li> </ul> <h4>Technical support</h4> <ul> <li>Provide technical support to estimators during the bid preparation process.</li> <li>Assist in modifying estimates based on updated project documentation.</li> <li>Support the team by preparing accurate quantity take-offs and estimates if required.</li> <li>Support the team in reviewing technical feasibility of proposed solutions.</li> <li>Support preparation of bid submission packages. Verify technical documentation accuracy and completeness.</li> </ul> <h4>Bids ownership & coordination</h4> <ul> <li>Own and maintain the bid pipeline within HubSpot; bid stages, deadlines, submission requirements, and project statuses.</li> <li>Ensure all opportunities are properly associated with projects, companies, and contacts within CRM.</li> <li>Maintain visibility and organization of the technical bid pipeline to support estimation workflow efficiency.</li> <li>Coordinate procurement and collection of required bid documents including certificates of insurance (COIs), bonds, licenses, certifications, safety records, compliance documentation.</li> <li>Maintain organized and secure documentation systems.</li> <li>Work closely with the team to ensure all technical clarifications and updates are communicated to the client before submission deadlines.</li> <li>Ensure smooth information flow between the Bid Department and Estimation Team.</li> </ul> <h4>Requirements</h4> <ul> <li>Minimum 2–3 years of experience in construction, engineering, estimation or technical project support.</li> <li>Experience reviewing architectural drawings, specifications, and construction documentation.</li> <li>Experience in aluminum, glass systems, or related construction sectors is an advantage.</li> <li>Experience working with technical drawings, floor plans, elevations, sections, and construction details.</li> <li>Understanding of the basic bid process, bid invitations and proposal requests.</li> <li>Experience managing bid workflows, deadlines, and submission processes.</li> <li>English proficiency at C1 level.</li> <li>Russian language is a plus.</li> <li>Experience or knowledge with take-off software is a plus, such as: <ul> <li>Bluebeam</li> <li>PlanSwift</li> <li>Similar drawing analysis tools</li> </ul> </li> <li>Basic knowledge of CRM or project tracking systems.</li> <li>Proficiency in Google Suite (Docs, Sheets, Slides).</li> </ul> <h4>Professional skills</h4> <ul> <li>Strong ability to interpret architectural drawings and technical specifications.</li> <li>Ability to identify project scope related to aluminum, steel, and glass systems.</li> <li>Ability to analyze bid packages and determine project suitability.</li> <li>Strong coordination skills when working with estimators.</li> <li>Ability to identify missing information or discrepancies in bid documentation.</li> <li>Strong analytical thinking and problem-solving skills.</li> <li>Ability to support preparation of complete and accurate bid packages.</li> </ul> <h4>Benefits</h4> <ul> <li>Fully remote job opportunity.</li> <li>8:30 AM - 5 PM EST (New York time zone).</li> <li>Salary from $1700 to $2000 gross per month.</li> <li>Joining a highly professional and dynamic team.</li> <li>B2B contract.</li> <li>Transparent career growth opportunities with a focus on professional and financial development.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>1. Assess the EMR system architecture in relation to interoperability requirements. 2. Analyze the availability, standards, and functionality of relevant host country Health Information Systems and HMIS in Jordan. 3. Evaluate technical options and interoperability standards for secure and sustainable data exchange. 4. Develop recommendations based on the assessment findings and prepare a costed, phased roadmap for integration, where applicable. 5. Conduct a comprehensive mapping of stakeholders, digital solutions, and the broader ecosystem in Jordan.<br> Work Location<br>HQA<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Scope of work: The consultant will conduct a comprehensive technical assessment to evaluate the interoperability and integration of UNRWA's upcoming Electronic Medical Record (EMR) system with Jordan's national health information ecosystem. The assignment includes reviewing UNRWA's existing digital health architecture, analyzing national health information systems and interoperability capabilities, assessing applicable international digital health standards, and providing technical inputs on legal and regulatory considerations related to data governance and information sharing. The consultant will identify technical, operational, institutional, and cybersecurity risks, propose appropriate mitigation measures, and develop a costed implementation roadmap aligned with UNRWA's EMR implementation phases. The work will be carried out using a combination of document reviews, technical analyses, stakeholder consultations, workshops, validation sessions, and comparative assessments of international best practices, while engaging relevant external stakeholders in an exploratory and non-committal manner to inform evidence-based recommendations. Specific Outputs/Tasks include but not limited to: 4.1 System Landscape Assessment • Review UNRWA’s current digital health system architecture, workflows, and reporting mechanisms. • Analyze the proposed design of the upcoming EMR system funded by KfW. • Document current reporting requirements to national health authorities. 4.2 Host Country HIS/HMIS Analysis • Assess the national health information ecosystem in Jordan. • Identify systems used by relevant stakeholders, including, but not limited to, the Ministry of Health. • Document: o System architecture o Data standards o APIs and interoperability capabilities o Reporting requirements o Data governance structures • Jordan Ministry of Health • National HMIS operators • Digital health governance entities. 4.3 Interoperability and Standards Review The consultant will evaluate: • International digital health interoperability standards (e.g. HL7, FHIR, ICD classifications). • Data exchange mechanisms. • Health information architecture compatibility. • Patient identity management considerations. • Data quality and validation requirements. 4.4 Legal and Regulatory Assessment The consultant will provide technical inputs and coordinate with the legal department, and will not independently determine legal, regulatory, or compliance positions. The items to be reviewed are: • UNRWA internal regulations on data governance and confidentiality. • Data protection requirements. • Institutional agreements required for system integration. • Feasible and compliant data sharing models will be determined by the legal department, informed by the technical inputs provided by the technical consultant. 4.5 Risk and Feasibility Analysis The consultant will identify: Technical risks • System incompatibility • Infrastructure limitations • Cybersecurity concerns Operational risks • Workforce readiness • Data management capacity • Workflow disruptions Institutional risks • Governance alignment • Stakeholder coordination Mitigation strategies will be proposed for each risk category. 4.6 Costed Implementation Roadmap The consultant will prepare a practical integration roadmap including: • Recommended interoperability model • Phased implementation plan • Resource requirements • Institutional coordination mechanisms • Budget estimates • Timeline and milestones The roadmap should align with UNRWA’s EMR implementation phases. Methodology The consultant is expected to apply a mixed methodology including: • Desk review of documentation • Technical architecture analysis • Stakeholder consultations • Workshops with UNRWA and government partners • Comparative analysis of international best practices • Validation meetings with UNRWA leadership • Engagement with external stakeholders: The consultant is expected to engage with external stakeholders professionally and with appropriate discretion. As this is an exploratory assessment, the consultant should make clear that such engagements are for information-gathering purposes and do not represent commitments on behalf of UNRWA.<br> Qualifications/special skills<br>Masters' Degree in Health Informatics, Public Health, Information Systems, Digital Health, Health Policy, Business Administration, Management, International Development or another related discipline. Minimum seven (10) years of relevant professional experience. Nature of required experience: Experience in digital health systems or health information systems Extent of required relevant experience: • Demonstrated experience in EMR implementation or interoperability projects. • Experience working with government health systems or international organizations. • Demonstrated experience working with Jordanian health systems, including key national platforms such as Hakeem (national EHR), the Jordan Center for Disease Control (JCDC), and the Ministry of Health HMIS, with a proven ability to collaborate effectively with legal departments on data governance and compliance requirements. • Experience conducting technical feasibility studies. • Knowledge of health data standards and interoperability frameworks. Desirable: • Experience in the Middle East region. • Experience working with UN agencies or donor-funded projects.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 2,120.00. • The duration of the Contract is for 6 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the Senior Project Manager (Health Info Sys); with close, structured, and continuous coordination will be required throughout the assignment with, including, but not limited to: • The UNRWA Legal Office, with whom continuous coordination is required throughout the assignment • Health Information Systems teams • Programme management units • Field health leadership in Jordan.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for&nbsp;a <strong>Staff Health Officer </strong><strong>at</strong> the<strong> People Unit </strong><strong>in Amman, Jordan.</strong></p> <p>Staff Health Officer&nbsp; is the focal point for all matters relating to the health of ICRC staff in the delegation. In line with ICRC staff health strategy and in collaboration with medical personnel on the spot, s/he promotes ICRC Staff Health Strategy and other initiatives to ensure good physical and mental health of the ICRC staff. Following ICRC Global Staff Health Strategy, the Staff Health Officer implements the staff health strategy in six identified domains; 1. Policies and Guidelines; 2. Health Promotion and prevention; 3. Emergency preparedness and case management; 4. Mental Health &amp; Psychosocial support (MHPSS) for staff; 5. Crisis Management Support. 6. Quality control and monitoring.</p> <p><strong><u>GENERAL DUTIES</u></strong></p> <ul> <li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li> <li>Understands and adheres to the ICRC Code of Conduct</li> <li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li> <li>Respects and observes staff regulations and security rules at all times</li> <li>Represents the ICRC in a professional manner at all times</li> <li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li> <li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li> <li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary</li> </ul> <p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p> <p><strong><u>1</u></strong><strong><u>.1.POLICIES AND GUIDELINES.</u></strong></p> <ul> <li>Raises awareness on main Policies and Guidelines (both local and Global) and implements / refers to them in daily activities.</li> <li>Leads revision and adaptation of the Policies to local context if relevant.</li> <li>Leads creation and adaptations of Standard Operating Procedures, Policies and proposals for Jordan delegation and submits it to HRM / Regional Staff Health Manager for further review and validation.</li> </ul> <p><strong><u>1</u></strong><strong><u>.2.PREVENTION</u></strong></p> <p><strong><u>Context specific Health risks assessment</u></strong></p> <ul> <li>Identifies and evaluates context specific risks and designs preventive measures (i.e. endemic disease, outbreaks, collapse of the health system).</li> <li>Assesses occupational health risks and develops risk mitigation measures.</li> <li>Provides recommendations and monitors their implementation upon need.</li> <li>Develops context specific health promotion messages and facilitates their distribution.</li> </ul> <p><strong><u>Health briefings and debriefings </u></strong></p> <ul> <li>Supervises individual and collective health briefings for all new staff arriving in the delegation, advising on specific local health risks (mental and somatic health) and on avoidable behavioural risks. Reviews content of the briefing when required.</li> <li>Briefs management of medical emergencies (medical helpline, emergency services, referral facilities, access to post-rape kits and first aid kits).</li> <li>Supervises and advises on individual health debriefing at end of mission of mobile staff and personalized advice on medical issues for follow up to further level.</li> </ul> <p><strong><u>Vaccination and Chemoprophylaxis </u></strong></p> <ul> <li>Ensures that vaccinations are complete for mobile delegates and resident staff in “exposure mission” and counsel to complete vaccination cycle when necessary.</li> <li>Ensures that all ICRC employees have access to information about malaria risk and chemoprophylaxis, test and emergency treatment as well as to the data on rabies risks and prophylaxis.</li> </ul> <p><strong><u>Medical screening </u></strong></p> <ul> <li>Counselling for medical screening at recruitment of all future resident staff and for “exposure missions”.</li> <li>Reviews and issues medical fit to work decision for all newly recruited staff.</li> <li>Supervises regular medical check up of drivers and liaison with Fleet to coordinate activities.</li> </ul> <ul> <li>Advices Mobile personnel on medical tests for yearly renewal of medical greenlight upon the request.</li> </ul> <p><strong><u>First Aid</u></strong></p> <ul> <li>Ensures that the needed First Aid Kits are available at the ICRC offices / vehicles and supervises the use in collaboration with the security and safety officer.</li> <li>Supervises the implementation of First Aid Training on national level in collaboration with national society.</li> </ul> <p><strong><u>Drugs and medical items stock management</u></strong></p> <ul> <li>Ensures that Post Rape Kits are available at Delegation level.</li> </ul> <p><strong><u>Management of sick leave and absence management</u></strong></p> <ul> <li>Supervises the established procedures for absence management of all staff in respect of medical confidentiality and within the limit of their technical responsibility.</li> <li>Collaborates and cooperates with HR department and Management for absence management, including suggesting possible improvements.</li> <li>Contributes to prevention of absenteeism and presenteeism in collaboration with HR department and external consultant.</li> <li>Advocate and reviews, if needed, in coordination HR department, for the evaluation of the referral doctor for second opinion.</li> </ul> <p><strong><u>1.3. CLINICAL CARE AND EMERGENCIES</u></strong></p> <p><strong>Medical Contingency Planning</strong></p> <ul> <li>Prepares medical contingency planning standard operating procedure for Delegation. Revises medical contingency planning periodically and when required.</li> <li>Supervises preparedness of standard operating procedures for dealing with medical emergencies including communication tree.</li> </ul> <p><strong><u>Referral structures </u></strong></p> <ul> <li>Assesses referral facilities safety of access for all employees in collaboration with local healthcare partners.</li> <li>An updated matrix of identified health facilities and related contacts are made available to all staff and regularly updated as needed.</li> <li>Integrates Medical Contingency Plan (MCP) in the overall contingency plan of the delegation.</li> </ul> <p><strong><u>Case management, Medical evacuation and Repatriation</u></strong></p> <ul> <li>Supervises assessment / identification of referral medical staff and health care facilities for individual health care for all staff.</li> <li>Supervises identification of local resources for the staff mental health and psychosocial support.</li> <li>Informs ICRC staff on medical policies/procedures related to medical and accident coverage.</li> <li>Ensures respect of medical confidentiality of all individual health information of ICRC staff. Upon agreement of concerned staff, it may be shared among medical staff bound by the same medical confidentiality.</li> <li>Coordinates Medical Evacuation liaising with various stakeholders (Management, Regional Staff Health Management, Geneva, UN, International SOS, referral hospitals etc.).</li> <li>Establishes modalities of 24/7 national medical hotline.</li> </ul> <p><strong><u>1.4. STRESS MANAGEMENT</u></strong></p> <p><strong><u>Post-Incident and chronic stress management </u></strong></p> <ul> <li>Ensures promotion and awareness on delegation stress policy. Support to management in the implementation of best institutional practices in stress management according to Institutional stress policy.</li> <li>Organization of peer support session in case of critical incidents according to critical incident standard operating procedure and best practices (e.g. Critical Incident Management,).</li> <li>Stress Management practices. This activity is organized upon need, in coordination with Regional Staff Psychological Support Coordinator.</li> <li>Ensures all staff is informed about the policies and procedures regarding harassment at the workplace and offer medical support if needed.</li> </ul> <p><strong><u>MHPSS promotion and prevention</u></strong></p> <ul> <li>Supports identification of local specialized organization / practitioners working in the field of mental health and psychosocial support.</li> <li>Establishes referral mechanism for the colleagues in need.</li> <li>Advocates organization of psychosocial awareness session and events when needed, liaisons with Regional Staff Psychological Support Coordinator for technical support.</li> <li>Supports implementation different institutional training and policy for stress management and psychological wellbeing of staff.</li> </ul> <ol> <li value="1.5"><strong><u>CRISIS MANAGEMENT SUPPORT</u></strong></li> </ol> <ul> <li>Provides support to the ICRC crisis management mechanism addressing medical aspects.</li> <li>Participates and contributes on Crisis Cell if established.</li> <li>Provides support to individual in aftermath of critical event.</li> </ul> <p><strong><u>1.6. HEALTH INSURANCE, MEDICAL INFORMATION AND REPORTING</u></strong></p> <p><strong>Medical insurance</strong></p> <ul> <li>Act as a focal person for the insurance company and for other administrative tasks including the contract management.</li> <li>Case management for all staff is handled according to relevant ICRC procedures.</li> <li>Administrative accounting tasks related to staff health/insurance are performed confidentially.</li> <li>Provides support in assessing the services provided by the local health insurance company and in the process of identifying a new local health insurance company.</li> <li>Supports awareness raising on medical coverage plan and creates awareness among ICRC employees on better use of the coverage.</li> <li>Manages special cases where insurance company does not cover expenses in coordination with the HR Manager and Regional Staff Health Manager.</li> <li>Insures compliance with Finance and Administration&nbsp; Manual for special cases.</li> <li>Demonstrates good knowledge of the administrative procedures related to the accident and occupational disease coverage.</li> </ul> <p><strong>Quality control and reporting</strong></p> <ul> <li>Ensures collection of relevant Staff Health data through various tools available (internal monitoring tool, internal databases), including development and customization local tools for data collection.</li> <li>Implements Staff Health Satisfaction Survey on national level.</li> <li>Monitors implementation of Staff Health Strategy through the internal monitoring tool&nbsp; in coordination with Regional Staff Health Manager.</li> <li>Maintains strict confidentiality regarding all medical information.</li> </ul> <p><strong><u>PEOPLE MANAGEMENT RESPONSIBILITIES</u></strong></p> <ul> <li>Provides technical supervision and coordinate activities of the other Staff Health Officer.</li> <li>Participates in the selection process of Staff Health Team in the country level if needed.</li> <li>Understands and supervises the Performance Management &amp; Development) activities for employees under their supervision.</li> <li>Engages in ongoing and continuous feedback and support, particularly for employees under their supervision, but also other staff members.</li> <li>Organizes regular meetings within their team to ensure optimal coordination of the work and proper flow of information.</li> <li>Ensures that job descriptions for employees under their supervision are up to date; seeks feedback and support from the HR Department if needed.</li> <li>Plans and coordinates the annual leave of the employees under their supervision ensuring continuity of the operations throughout the year and making sure that there are no outstanding holiday balances at the end of the year.</li> <li>Coordinates and supports the employees under their supervision in their personal development by coaching and advising them on internal and external training and development possibilities.</li> </ul> <p><strong><u>ADDITIONAL DUTIES</u></strong></p> <ul> <li>Might require work overtime in line with the needs of the department and in case of medical emergency.</li> <li>Follows up on all work-related messages and correspondence with the relevant contacts and departments.</li> <li>Is aware of the delegation’s objectives and has a good knowledge of the Movement and other contacts relevant to the position.</li> <li>Collects and shares information so as to improve the ICRC’s understanding of the environment and humanitarian trends and responses.</li> <li>Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image.</li> <li>Takes responsibility for their own professional learning and development.</li> <li>Reports events and changes within the region that could have an impact on ICRC's activities and hence provides sound elements to the Delegation that allow to establish objectives and priorities.</li> <li>Participates actively in meetings.</li> </ul> <p><strong><u>EDUCATION AND PROFESSIONAL EXPERIENCE REQUIRED</u></strong></p> <ul> <li>Health professional (physician or a registered nurse) with minimum 3 years of clinical experience</li> <li>Full registration with valid license to practice medicine in Jordan</li> <li>Knowledge of occupational medicine is preferrable</li> <li>Fluency in English and Arabic</li> <li>Experience in mental health, stress management.</li> <li>Experience in medical evacuation and medical emergencies</li> <li>Proficiency with MS-Office and internet tools</li> <li>Good rigor, method and analytical skills</li> <li>Willing to travel to participate in meetings annually</li> <li>Keeps strict medical confidentiality</li> <li>Respect of medical professional regulations</li> </ul> <p>Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p> <p>Please note that:</p> <ul> <li>Submission deadline for applicants: <strong>July 08^th, 2026,</strong> the position will be filled once we find the right candidate, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before <strong>July 08^th, 2026</strong></li> <li>The position will be filled once we find the right candidate.</li> <li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li> <li>Only applications with a resume in English will be considered.</li> <li>Salary range between 1,737– 2,086 Jordanian Dinar.</li> </ul> <p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p> <p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants</strong>. However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p> <p>&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Result of Service Project activities are effectively implemented, resulting in youth and persons with disabilities being better prepared for employment and actively connected to inclusive opportunities, thereby contributing to greater economic participation, autonomy, and independence.</p><p>Work Location UN ESCWA/ Remotely Expected duration 6 months</p><p><b>Duties and Responsibilities</b></p><p>Background Youth inequality in Jordan has been rising since 2015 and now exceeds global and regional averages. Young people, particularly those with disabilities, face high levels of underemployment and exclusion from social and economic life. Despite legal frameworks that guarantee equality, persons with disabilities remain marginalized, with employment rates at only 21 per cent compared to 39 per cent for persons without disabilities. This exclusion is not only a social challenge but also an economic burden, costing the national economy an estimated $328 million annually. The barriers are both cultural persistent misconceptions about productivity and cost and structural, including inaccessible transport, unsuitable urban environments, and limited workplace accommodations. ESCWA has long been engaged in advancing disability inclusion and youth empowerment across the Arab region. Through its convening power, technical expertise, and regional mandate, ESCWA has supported national strategies, strengthened policy frameworks, and enhanced labour market statistics to promote inclusive development. In Jordan, ESCWA has produced policy briefs analyzing the challenges and opportunities for persons with disabilities. In 2025 the Government of Jordan formally requested ESCWA s assistance in developing a national strategy for the economic empowerment of persons with disabilities, alongside technical support for programs aimed at connecting social assistance beneficiaries including youth and persons with disabilities to the labour market. In response, ESCWA is implementing the project From Dependence to Dignity: Economic Empowerment for Persons with Disabilities and Youth in Jordan. The project combines high-level policy reform with practical, demand-driven interventions. It focuses on three main areas: launching a national strategy for the economic empowerment of persons with disabilities; enacting reforms to bridge the national skills mismatch; and upgrading the skills of youth and persons with disabilities while connecting them to inclusive employment opportunities. Central to this effort is the enhancement of the Josour Initiative, which strengthens skills, employability, and job-matching opportunities for persons with disabilities and youth. By integrating these tools with Jordan s national systems, the project aims to reduce inequalities, promote decent work, and empower marginalized groups to transition from dependence to dignity.</p><p>Objective ESCWA seeks to hire an individual contractor to support the project From Dependence to Dignity: Economic Empowerment for Persons with Disabilities and Youth in Jordan, contributing to skills development, labour market access, and inclusive employment opportunities through the Josour platform, awareness campaigns, training, and private sector partnerships.</p><p>Duties and Responsibilities:</p><p>The individual contractor is requested to:</p><p>General Project Support</p><ul><li>Provide administrative and logistical support for project implementation, including meetings, workshops, and policy dialogues.</li><li>Draft and respond to routine correspondence and communications.</li><li>Compile, organize, and edit information for reports, work plans, presentations, and other project documents.</li><li>Proofread and edit texts for accuracy, clarity, and adherence to standards.</li><li>Prepare presentation and communication materials using appropriate technology and software.</li></ul><p>Josour Platform and Skills Development</p><ul><li>Support the maintenance and enhancement of the Josour platform by ensuring regular updates on announcements, opportunities, and skills analysis, while providing ongoing user support.</li><li>Support awareness raising campaigns to increase enrollment of users, including persons with disabilities.</li><li>Support the mapping and engagement of potential partners across Arab countries.</li><li>Support in the collection and analysis of data on training participation, platform usage, and employment outcomes.</li><li>Assist in the preparation of agendas, info notes, presentations, and background material for meetings and activities.</li><li>Coordinate with partners and stakeholders on matters related to the Josour s national chapters.</li><li>Contribute to evaluations to ensure activities remain inclusive, demand-driven, and responsive to beneficiary needs</li><li>Perform other related tasks as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or equivalent in one of the following fields is required: Social Sciences, International Relations, Public Administration, Project Management, Social Policy, Social Development, or another relevant field.</li><li>Eight years of progressively responsive experience in general office support or related area is required.</li><li>Experience working in similar development projects is desirable.</li><li>Background/familiarity with e-platforms management is desirable.</li><li>Previous UN Experience is desirable.</li><li>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required.</li><li>Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</li></ul><p></p></section>

<p><strong>OCA Palestine – AMMAN OFFICE</strong></p> <p><strong>Field Communications Officer/Press Officer</strong></p> <p><em>Family: Operations</em></p> <p><em>Level: 7 IRFFG (1,408 JOD Monthly Gross)</em></p> <p><em>Workplace: Amman</em></p> <p><em>Hierarchical and Functional line management of: Field Communications Manager</em>&nbsp;</p> <p><em>Functional reporting line to: Communications Advisor (CA in HQ)</em>&nbsp;&nbsp;</p> <p><em>Duration: Fixed Term Contract until 31^st October 2026</em></p> <p><strong>Context</strong></p> <p><strong>Amman Hub</strong></p> <p>MSF has been present in Amman since 2006 with different Missions and OCs, and since 2015 with delocalized HQ offices.</p> <p>In 2018, MSF signed a Host-Country Agreement (HCA) with the Jordanian authorities and consolidated its presence in the country, becoming one of the MSF Hubs around the world, with the aim of supporting the quality of our operations in the region and beyond.</p> <p>Today, Amman Hub is a complex setting, including the presence of 5 OCs with Operations and Organizational Support:</p> <ul> <li>Units: OCA MENA Regional Office, OCBA CAHM (Center for Advanced Humanitarian Medicine), OCG MESO (Middle East Support Office)</li> <li>Operational Cells: OCBA Cell 1 (Afghanistan, Yemen, Syria) and OCG Cell 5 (Iraq, Lebanon, Yemen, Syria)</li> <li>Missions: Permanent missions including OCP Jordan (Reconstructive Surgery Hospital), and ad hoc temporary hosted missions including OCA Palestine/Gaza/Syria, OCB Syria/Palestine, OCBA Palestine/Gaza/Yemen</li> <li>OCG Lebanon/Iran/Iraq/Sudan/Yemen/Syria.&nbsp;</li> <li>An intersectional Amman Mutualized Support Office (AMSO)</li> <li>Hosted positions from different OCs and the International Office</li> <li>OCA MENA Regional Office</li> </ul> <p><strong>Objective(s) of the position:</strong></p> <p>MSF uses public communications to support its medical humanitarian action, to bear witness to the crises it works in, to make its work known to the public, and to secure and sustain public support for its social mission, including through fundraising and recruitment efforts.</p> <p>The purpose of the field communications officer (FCO) is to implement communications strategies and activities in direct support of MSF's medical humanitarian programs and social mission. The focus of FCO activities is on content production and dissemination, on media management and monitoring, and on contributing to communications strategies and tactics.</p> <p><strong>Scope of responsibilities:</strong></p> <p><strong>Content dissemination and engagement:</strong></p> <ul> <li>Support the production of communications tools for media usage.</li> <li>The FCO disseminates MSF content in the country, proactively pitches to media and uses existing MSF digital channels in the country and/or region as defined by the communications strategy.</li> </ul> <p><strong>Media management:</strong></p> <ul> <li>Maintain regular relations with a wide array of media contacts across traditional and digital media outlets, including journalists, bloggers, photographers, producers, cameramen, and influencers, as relevant. This responsibility may be shared with other communications team members in the country.</li> <li>Proactively pitch media and manages incoming media requests</li> <li>Help organize events such as press briefings or press conferences and help organize and accompany media visits to MSF projects.</li> <li>Developing MSF’s media contact logbook, relationships with local and regional media and journalists, identifies new opportunities for media pitching.</li> <li>Train and identifies new spokespeople in Gaza and the West Bank, for media interviews.</li> </ul> <p >&nbsp;</p> <p><strong>Produces content and oversees production of communications tools including for local digital channels:</strong></p> <ul> <li>Identifies appropriate communications tools for target audiences, collects material, and produces tools or adapts them to target audiences.</li> <li>Develops an understanding of the operational information used in MSF public communications (such as mortality, morbidity, of patients vs # of consultations, etc) and its relevance to the crisis.</li> <li>Follows MSF communications ethical guidelines in all materials directly collected and produced, such as on consent, on DEI (diversity, equity, and inclusion), and other relevant communications standards or guidelines.</li> </ul> <p><br> <strong>Carries out digital and media monitoring:</strong></p> <ul> <li>Monitors relevant media and digital channels, to highlight significant trends, news, or reports relevant to MSF or the contextual environment to the Head(s) of Mission, Field Communications staff, humanitarian affairs staff and/or other operational staff (as relevant)</li> <li>Collects preliminary insights into public narratives on issues of relevance to MSF.</li> <li>Generates and updates reports on the local media and digital landscape, with support from other communications teams if needed (digital teams or other).</li> <li>When needed manage digital media dashboards for real-time monitoring on issues of operational and reputational relevance.</li> </ul> <p>&nbsp;</p> <p><strong>Contributes to communications strategy and tactics:</strong></p> <ul> <li>Reports on the tangible outcomes of communications initiatives, like the extent of coverage and audience response, and suggests improvements.</li> <li>Identifies opportunities to raise the visibility of underreported crises that MSF is seeing in the country.</li> <li>Provides initial insights on the feasibility of communications tactics, such as related to media window, social media penetration, audiences’ reception, etc.</li> <li>Offers advice on engaging with media and digital channels during crises.</li> </ul> <p >&nbsp;</p> <p><strong>Internal stakeholder engagement</strong></p> <ul> <li>Helps to promote MSF communications principles, practices, and material towards MSF staff in the country.</li> <li>Helps respond to incoming requests from the MSF communications network.</li> <li>Liaises with MSF communications network for technical support, if needed, such as for AV editing, digital engagement, and monitoring.</li> </ul> <p><strong>Reporting</strong></p> <ul> <li>Participates in communication data-collection and reporting to inform MSF teams of upcoming communications and past results.</li> <li>Helps track/record all public communications initiatives carried out for institutional memory.</li> </ul> <p >&nbsp;</p> <p><strong>Profile Requirements:</strong></p> <p><strong>Education:</strong></p> <ul> <li>Essential: University degree in a relevant field such as journalism, communication Development, Political science or International Relations.</li> </ul> <p><strong>Experience:</strong></p> <ul> <li>Essential: Previous working experience of at least 2 years in communications, journalism or public relations.</li> <li>Desirable: Experience in NGO or international organizations specializing in humanitarian action, health or development. </li> <li>Essential : Analytical capacity in media.</li> </ul> <p >&nbsp;</p> <p><strong>Competencies:</strong></p> <ul> <li>Acts towards the fulfilment of MSF’s social mission</li> <li>Demonstrates an integrating attitude</li> <li>Facilitates and helps to bring about changes in others</li> <li>Understands other people’s stress</li> <li>Identify complex relationships</li> <li>Plans actions geared towards achieving objectives</li> <li>Works towards objectives, preserving established standards</li> <li>Follows up, plans activities and sets priorities</li> <li>Shares information and coordinates with team and/or others</li> <li>Gives feedback and sets limits</li> <li>Develops and diversifies networks</li> </ul> <p >&nbsp;</p> <p><strong>Knowledge:</strong></p> <ul> <li>Media management</li> <li>Active network of local/national journalists</li> <li>Media and digital monitoring, disinformation</li> <li>Production of communication tools</li> <li>Written communication skills</li> <li>Desirable: AV producing skills are an asset (photo &amp; video editing)</li> </ul> <p>&nbsp;</p> <p><strong>Languages</strong></p> <ul> <li>Essential: Proficiency minimum B2 in English&nbsp;</li> <li>Essential: Native or near native proficiency in Arabic&nbsp;</li> <li>Desirable: Other languages</li> </ul> <p>&nbsp;</p> <p><strong>Other</strong></p> <p>This position is open for Jordanian nationalities with a legal right to work in Jordan.</p> <p>&nbsp;</p> <p >&nbsp;</p> <p><strong>If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by </strong><strong>Saturday 4^th July</strong><strong> 2026 </strong></p> <p>&nbsp;</p> <p><strong>To: &nbsp;</strong><a href="https://msfamman.recruitee.com/o/field-communications-officerpress-officer"><strong>https://msfamman.recruitee.com/o/field-communications-officerpress-officer</strong></a></p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong><em>Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</em></strong></p> <p>&nbsp;</p>

<p><h4>Position summary</h4> <p>Perform general office duties to support sales and marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’</p><p></p>

<p><h4>Position summary</h4> <p>Perform general office duties to support sales and marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities and services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Digital Forensics Team Leader is responsible for leading digital forensic investigations, managing forensic analysts, and overseeing the delivery of forensic services across customer and enterprise environments. The role provides technical leadership for complex investigations involving cyber incidents, fraud, insider threats, regulatory inquiries, and legal matters while ensuring evidence integrity and compliance with applicable standards. </p> <p>The role ensures forensic services are delivered in accordance with NCSC licensing requirements, industry best practices, and legal evidentiary standards. </p> <p>Responsibilities:</p> <p> <u>Forensic Investigation Leadership</u> </p> <ul> <li>Lead complex digital forensic investigations involving Cybersecurity incidents , Data breaches ,Insider threats ,Fraud investigations ,Intellectual property theft and Regulatory investigations </li> <li>Direct evidence acquisition and analysis activities. </li> <li>Review and validate forensic findings and conclusions. </li> <li>Ensure investigations follow approved forensic methodologies and standards. </li> </ul> <p> <u>Technical Oversight &amp; Quality Assurance </u> </p> <ul> <li>Provide technical leadership and guidance to Digital Forensics Analysts. </li> <li>Review forensic reports and evidence documentation. </li> <li>Ensure forensic procedures maintain evidentiary integrity and legal defensibility. </li> <li>Approve investigation methodologies and evidence collection approaches. </li> <li>Support expert witness and legal support activities where required. </li> </ul> <p> <u>Incident Response &amp; Security Investigation Support </u> </p> <ul> <li>Support major incident investigations and breach response activities. </li> <li>Coordinate forensic activities during Ransomware incidents, Data compromise events and Advanced threat investigations </li> <li>Assist with attribution analysis and attack reconstruction activities. </li> </ul> <p> <u>Program Development &amp; Continuous Improvement </u> </p> <ul> <li>Develop and maintain Forensic procedures , Evidence handling standards ,Investigation methodologies and Quality assurance frameworks </li> <li>Evaluate emerging forensic technologies and techniques. </li> <li>Drive service maturity and operational excellence initiatives. </li> </ul> <p> </p> <p>Our Culture &amp; Code of Conduct:</p> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do from how we work with each other to how we engage with clients and partners globally. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>Bachelor's degree (minimum) in information technology or a related field.</li> <li>Minimum 3 years experience in cybersecurity, including at least 5 completed digital forensic investigations.</li> <li>At least one valid NCSC-approved forensics certification like (GCFE, GCFA, CHFI) or another certification in the same field that is approved by the NCSC.</li> <li>Disk, memory, mobile, and network forensics; evidence handling; forensic tooling (e.g. EnCase, FTK, Autopsy, X-Ways).</li> <li>Proven ability to lead forensic engagements and produce defensible reports</li> <li>Experience supporting legal proceedings or regulatory investigations is preferable</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <strong>Job Description</strong> </div> <div> </div> <div> <div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other s success and well-being, proudly united as our game-changers". We're recognized with awards like "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year.</div> <div>We re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.</div> <div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.</div> <div> </div> <div> <strong>Career growth and personal development:</strong> </div> <div> </div> <div>This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed.</div> <div> </div> <div>Plus, at Concentrix there s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.</div> <div> </div> <div> <strong>What you will do in this role:</strong> </div> <div> </div> <div>In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet.</div> <div> </div> <div> <strong>As a Customer Service Representative on our team, you will:</strong> </div> <div> </div> <ul> <li>Review customer requests and expectations and respond to them according to their needs and situations</li> <li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience</li> <li>Develop your tech skills and learn how to use software solutions that improve people s lives</li> <li>Champion better brand experiences for our customers and clients</li> <li>Your qualifications:</li> </ul> <div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.</div> <div> </div> <div> <strong>Concentrix is a great match if you:</strong> </div> <div> </div> <ul> <li>Bachelor's degree or diploma in any related field</li> <li>Are proficient or bilingual in Arabic and English </li> <li>Are proactive, self-motivated, and solution-oriented </li> <li>Can work rotating and weekend shifts</li></ul></div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p><span><span><span><span><span>The Contact Center Executive at Aramex will be responsible for delivering exceptional customer service by managing customer inquiries, resolving issues, and providing information about products or services. This role plays a critical part in ensuring customer satisfaction and loyalty through efficient communication and problem-solving.</span></span></span></span></span></p><br><br> <br>Job Description <br><ul> <li><span><span><span>Provide personalized customer service by responding to the needs of each customer </span></span></span></li> <li><span><span><span>Log shipment collection requests.</span></span></span></li> <li><span><span><span>Track customers’ shipments to answer customer’s inquiries for updates on products as Express, Domestic, Shop &amp; Ship and personalized</span></span></span></li> <li><span><span><span>Handle and resolve customers’ complaints and root certain issues and inquiries which are not under the contact center scope of responsibility to the concerned departments/CMTs. </span></span></span></li> <li><span><span><span>Provides products and service information to customers as needed. </span></span></span></li> <li><span><span><span>Answer customers’ general inquiries.</span></span></span></li> <li><span><span><span>Initiate telephone calls with the customers to gather initial information about location/address and preferred timing for shipment delivery.</span></span></span></li> <li><span><span><span>Verify information, in case of multiple delivery for same customer. </span></span></span></li> <li><span><span><span>Answer customers’ incoming calls to acquire locations for personalized shipments</span></span></span></li> <li><span><span><span>Act as an inbound executive by answering Customers’ calls in case of customers’ complaints related to a non-delivered or delayed shipment, or any inquiries related to general or personalized service or products. </span></span></span></li> <li><span><span><span>Manage customers’ expectation in the most professional customer-centric manner.</span></span></span></li> <li><span><span><span>Provide tailored customer service and respond to the needs of each customer as service/deliveries are personalized per customer.</span></span></span></li> </ul> <br>Job Requirements - Experience and Education <br><ul> <li><span><span>Bachelor’s degree or equivalent experience in customer service or a related field.</span></span></li> <li><span><span>1-2 Years Experience in customer service or call center role.</span></span></li> </ul> <ul> <li><span><span><span>Proficient with contact center systems (CRM tools, ticketing systems, etc.) and basic office software (MS Office). Flexible with all shifts</span></span></span></li> <li><span><span><span>Previous experience handling customers’ inquiry via phone, email or live chat is preferred.</span></span></span></li> </ul> <br>Leadership Behaviors <br>Building Outstanding Teams<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills <br>Communication Skills<br>Customer Centric<br>Decision Making<br>Problem Solving<br>Team Collaboration<br>Time Management<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>ABOUT THE COMPANY The company is a multinational IT consulting and digital transformation solutions provider, supporting government entities, telecom operators, and enterprise clients across the Middle East.<br> It specializes in helping organizations modernize operations, improve collaboration, and deliver scalable technology initiatives through consulting, implementation, integration, managed services, and training.<br> With strong expertise across Enterprise Digital transformation, DevOps, IT service management, enterprise service management, and collaboration platforms, the company partners with leading technology vendors to deliver practical, measurable, and enterprise-ready solutions.<br> ABOUT THE ROLE We are looking for a Senior Product Designer with strong experience designing intuitive, user-centric web and mobile applications, with the ability to work seamlessly across both LTR and RTL layouts.<br> The ideal candidate will have a proven track record in UX/UI design, supported by a strong portfolio that demonstrates the ability to turn complex product requirements into clean, functional, and engaging user experiences.<br> They should be able to brainstorm fresh ideas, proactively recommend best-practice user flows, and bring a senior-level product mindset to each stage of the design process.<br> You should be confident working across the full design lifecycle, from research and discovery through to wireframing, prototyping, user flows, usability testing, and design iteration.<br> Strong hands-on experience with tools such as Figma, Sketch, Adobe XD, or similar design platforms is expected, along with experience owning, maintaining, and scaling design systems across digital products.<br> This role requires someone who can understand user needs, translate feedback into practical design improvements, and adapt quickly as product requirements evolve.<br> A strong understanding of UX research, usability testing, accessible design, and inclusive design principles is essential.<br> The successful candidate must be exceptionally detail-oriented, able to manage time effectively, work autonomously, and remain comfortable collaborating remotely with distributed teams.<br> Direct exposure to cutting-edge enterprise AI projects across UAE and GCC Flat team structure - work directly with founders and senior engineers Opportunity to grow into a Senior or Lead Engineer role Flexible remote work arrangements Fast-paced environment where your work ships to production and reaches real clients 06+ Years of Experience in UI/UX Engineering including Product Designing Senior-level experience with the ability to work autonomously and comfortably in a remote setup Proven experience in UX/UI design for web and mobile applications Ability to design seamlessly for both LTR and RTL layouts Strong portfolio showcasing user-centric product design Expertise in Figma, Sketch, Adobe XD, or similar tools Experience owning, maintaining, and scaling design systems Ability to create wireframes, prototypes, user journeys, and user flows Strong ability to brainstorm fresh ideas and proactively recommend best-practice user flows Strong understanding of UX research and usability testing Experience working with iterative design methodologies Exceptionally detail-oriented with excellent time management skills Ability to synthesise feedback and adapt designs quickly Familiarity with accessible and inclusive design principles</span> </div>

<p><h4>Description</h4> <p>Do you want to love what you do at work? Do you want to make a difference, an impact, transform people’s lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?</p> <p>If yes, then this is the job you’re looking for. UXBERT Labs is one of the best digital and user experience design agencies in the GCC, working with the biggest regional and international brands such as STC, Amazon, Gucci, and more. UXBERT Labs is part of the Supertech Group, also consisting of Webook, Saudi’s #1 private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA.</p> <h4>Job overview:</h4> <p>We are looking for a Senior Delivery Manager to lead the delivery of complex digital products and software solutions, ensuring timely, high-quality, and on-budget execution. Acting as both project manager and scrum master, you will drive agile methodologies, align stakeholders, and lead cross-functional teams to consistently deliver value each sprint.</p> <h4>Key responsibilities:</h4> <ul> <li>Ensure that all projects are delivered on time, within project scope, and within budget.</li> <li>Define project objectives and delivery roadmaps aligned with business goals.</li> <li>Lead agile ceremonies (sprint planning, daily scrum, sprint reviews, retrospectives).</li> <li>Build and maintain strong relationships with clients and stakeholders.</li> <li>Manage project timelines, track progress (KPIs), and ensure deliverables meet expectations.</li> <li>Identify project risks, dependencies, and challenges, and drive mitigation plans.</li> <li>Lead client engagements to clarify requirements and manage expectations.</li> <li>Monitor team performance, remove blockers (impediments), and foster a high-performing environment.</li> <li>Drive continuous improvement of agile processes and software delivery practices.</li> <li>Ensure quality assurance (QA) standards and successful delivery.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in computer science, IT, software engineering, or a related field.</li> <li>5+ years of proven experience in project management and software delivery.</li> <li>Strong leadership, organizational, and communication skills.</li> <li>Solid experience with agile methodologies and frameworks and project management tools (like Jira).</li> <li>Solid organizational skills, including attention to detail and multitasking skills.</li> <li>Fluent in English and Arabic (written and spoken).</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Do you want to love what you do at work? Do you want to make a difference, an impact, transform people’s lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?</p> <p>If yes, then this is the job you’re looking for. UXBERT Labs is one of the best digital and user experience design agencies in the GCC, working with the biggest regional and international brands such as STC, Amazon, Gucci, and more. UXBERT Labs is part of the Supertech Group, also consisting of Webook, Saudi’s #1 private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA.</p> <h4>Job overview:</h4> <p>We are looking for a Senior Delivery Manager to lead the delivery of complex digital products and software solutions, ensuring timely, high-quality, and on-budget execution. Acting as both project manager and scrum master, you will drive agile methodologies, align stakeholders, and lead cross-functional teams to consistently deliver value each sprint.</p> <h4>Key responsibilities:</h4> <ul> <li>Ensure that all projects are delivered on time, within project scope, and within budget.</li> <li>Define project objectives and delivery roadmaps aligned with business goals.</li> <li>Lead agile ceremonies (sprint planning, daily scrum, sprint reviews, retrospectives).</li> <li>Build and maintain strong relationships with clients and stakeholders.</li> <li>Manage project timelines, track progress (KPIs), and ensure deliverables meet expectations.</li> <li>Identify project risks, dependencies, and challenges, and drive mitigation plans.</li> <li>Lead client engagements to clarify requirements and manage expectations.</li> <li>Monitor team performance, remove blockers (impediments), and foster a high-performing environment.</li> <li>Drive continuous improvement of agile processes and software delivery practices.</li> <li>Ensure quality assurance (QA) standards and successful delivery.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in computer science, IT, software engineering, or a related field.</li> <li>5+ years of proven experience in project management and software delivery.</li> <li>Strong leadership, organizational, and communication skills.</li> <li>Solid experience with agile methodologies and frameworks and project management tools (like Jira).</li> <li>Solid organizational skills, including attention to detail and multitasking skills.</li> <li>Fluent in English and Arabic (written and spoken).</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js/TypeScript codebase.</p> <p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p> <p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p> <p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p> <h4>What you'll do</h4> <ul> <li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li> <li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li> <li>Debug and troubleshoot complex issues in live customer environments.</li> <li>Implement fixes, integration enhancements, or small features directly in the Node.js/TypeScript codebase.</li> <li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li> <li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li> <li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li> </ul> <h4>Requirements</h4> <ul> <li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li> <li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li> <li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li> <li>Good understanding of (or fast ability to learn) customer support/helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li> <li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li> <li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li> <li>Primarily based on-site in Amman, Jordan, and comfortable working with customers across US, Europe, and Saudi time zones.</li> </ul> <h4>Benefits</h4> <ul> <li>Top of the market compensation</li> <li>Health insurance</li> <li>Working at a high-growth, YC-backed startup</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js/TypeScript codebase.</p> <p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p> <p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p> <p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p> <h4>What you'll do</h4> <ul> <li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li> <li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li> <li>Debug and troubleshoot complex issues in live customer environments.</li> <li>Implement fixes, integration enhancements, or small features directly in the Node.js/TypeScript codebase.</li> <li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li> <li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li> <li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li> </ul> <h4>Requirements</h4> <ul> <li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li> <li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li> <li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li> <li>Good understanding of (or fast ability to learn) customer support/helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li> <li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li> <li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li> <li>Primarily based on-site in Amman, Jordan, and comfortable working with customers across US, Europe, and Saudi time zones.</li> </ul> <h4>Benefits</h4> <ul> <li>Top of the market compensation</li> <li>Health insurance</li> <li>Working at a high-growth, YC-backed startup</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js + TypeScript codebase.</p> <p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p> <p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p> <p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p> <h4>What you'll do</h4> <li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li> <li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li> <li>Debug and troubleshoot complex issues in live customer environments.</li> <li>Implement fixes, integration enhancements, or small features directly in the Node.js / TypeScript codebase.</li> <li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li> <li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li> <li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li> <h4>Requirements</h4> <li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li> <li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li> <li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li> <li>Good understanding of (or fast ability to learn) customer support / helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li> <li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li> <li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li> <li>Comfortable working remotely with customers across multiple global time zones.</li> <h4>Benefits</h4> <li>Top of the market compensation</li> <li>Health insurance</li> <li>Working at a high-growth, YC-backed startup</li></p><p></p>

<p><h4>Description</h4> <p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js + TypeScript codebase.</p> <p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p> <p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p> <p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p> <h4>What you'll do</h4> <li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li> <li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li> <li>Debug and troubleshoot complex issues in live customer environments.</li> <li>Implement fixes, integration enhancements, or small features directly in the Node.js / TypeScript codebase.</li> <li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li> <li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li> <li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li> <h4>Requirements</h4> <li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li> <li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li> <li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li> <li>Good understanding of (or fast ability to learn) customer support / helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li> <li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li> <li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li> <li>Comfortable working remotely with customers across multiple global time zones.</li> <h4>Benefits</h4> <li>Top of the market compensation</li> <li>Health insurance</li> <li>Working at a high-growth, YC-backed startup</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Join BlackStone eIT as a Data Engineering lead a talented team of data professionals in our mission to harness the power of data for impactful decision-making.<br> In this role, you will oversee the design, development, and enhancement of our data infrastructure, ensuring it aligns with the company's strategic goals.<br> You will also collaborate closely with various departments to identify data needs and implement effective data management solutions.<br> As a Data Engineering Manager, you will be instrumental in driving best practices in data engineering and fostering a culture of innovation within your team.<br> Responsibilities Manage and lead the data engineering team, providing guidance, mentorship, and support in their professional growth Design and implement scalable data solutions to meet business needs Collaborate with cross-functional teams to identify and prioritize data initiatives Oversee the development and maintenance of data pipelines, ensuring optimal data quality and accessibility Implement policies and procedures for data governance, security, and compliance Monitor and optimize data performance, reliability, and efficiency Stay abreast of industry trends and advancements in data engineering methodologies Facilitate clear communication of data strategy and project updates to stakeholders Bachelor's or Master's degree in Computer Science, Data Science, or a related field At least 7 years of experience in data engineering, with a minimum of 3 years in a managerial role Strong proficiency in data engineering tools and technologies, including ETL frameworks, SQL, and NoSQL databases Experience with cloud platforms (AWS, Azure, or GCP) and big data technologies (Hadoop, Spark) Excellent project management skills, with the ability to prioritize and manage multiple projects simultaneously Strong leadership skills with demonstrated experience in building and mentoring high-performing teams Excellent analytical and problem-solving abilities Strong communication skills, with the ability to convey complex data concepts to technical and non-technical stakeholders Knowledge of data governance and compliance standard</span> </div>

<p><h4>Description</h4> <p>At Optimiza, we are looking for a dedicated Service Delivery Manager to lead and manage our service delivery teams, ensuring the highest quality of service is consistently provided to our clients. The ideal candidate will act as the key liaison between clients and internal teams, driving service excellence and fostering long-term relationships. This role requires a proactive approach to problem-solving, excellent leadership skills, and a thorough understanding of service delivery processes.</p> <h4>Responsibilities:</h4> <ul> <li>Oversee and manage the end-to-end service delivery lifecycle, ensuring adherence to SLAs and client expectations.</li> <li>Build strong client relationships to ensure satisfaction and retention.</li> <li>Coordinate with cross-functional teams to deliver seamless services that meet business needs.</li> <li>Identify areas for process improvement and implement best practices to enhance service quality.</li> <li>Monitor service performance metrics and provide regular reports to stakeholders.</li> <li>Lead, mentor, and develop service delivery teams to achieve operational excellence.</li> <li>Manage budgets and resource allocation related to service delivery.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business, IT, or a related field.</li> <li>Minimum 7 years of experience in service delivery management or related roles, preferably in IT or technology industries.</li> <li>Strong understanding of IT service management frameworks such as ITIL.</li> <li>Proven leadership and team management skills.</li> <li>Excellent communication and client relationship management abilities.</li> <li>Experience with process improvement methodologies and tools.</li> <li>Ability to manage budgets and optimize resource allocation.</li> <li>Relevant certifications like ITIL Foundation or higher are a plus.</li> </ul> <h4>Benefits</h4> <p>Class A health insurance</p></p><p></p>

<p><h4>Description</h4> <p>At Optimiza, we are looking for a dedicated Service Delivery Manager to lead and manage our service delivery teams, ensuring the highest quality of service is consistently provided to our clients. The ideal candidate will act as the key liaison between clients and internal teams, driving service excellence and fostering long-term relationships. This role requires a proactive approach to problem-solving, excellent leadership skills, and a thorough understanding of service delivery processes.</p> <h4>Responsibilities:</h4> <ul> <li>Oversee and manage the end-to-end service delivery lifecycle, ensuring adherence to SLAs and client expectations.</li> <li>Build strong client relationships to ensure satisfaction and retention.</li> <li>Coordinate with cross-functional teams to deliver seamless services that meet business needs.</li> <li>Identify areas for process improvement and implement best practices to enhance service quality.</li> <li>Monitor service performance metrics and provide regular reports to stakeholders.</li> <li>Lead, mentor, and develop service delivery teams to achieve operational excellence.</li> <li>Manage budgets and resource allocation related to service delivery.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business, IT, or a related field.</li> <li>Minimum 7 years of experience in service delivery management or related roles, preferably in IT or technology industries.</li> <li>Strong understanding of IT service management frameworks such as ITIL.</li> <li>Proven leadership and team management skills.</li> <li>Excellent communication and client relationship management abilities.</li> <li>Experience with process improvement methodologies and tools.</li> <li>Ability to manage budgets and optimize resource allocation.</li> <li>Relevant certifications like ITIL Foundation or higher are a plus.</li> </ul> <h4>Benefits</h4> <p>Class A health insurance</p></p><p></p>