Git Jobs in Jordan
5785 Jobs Found
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The Business Development Representative (SMB account growth focus) is responsible for driving revenue growth across ZainTECH’s SMB customer portfolio through account expansion, upselling, cross-selling, and new business development activities. The role combines SMB account management with proactive sales development, focusing on high-volume, short-cycle opportunities within the ICT and digital solutions space.</p>
<p>Working closely with account managers and sales teams, the Business Development Representative plays a key role in accelerating pipeline generation, increasing customer engagement, and expanding existing customer relationships while identifying new SMB business opportunities across assigned markets.</p>
<h4>Responsibilities:</h4>
<strong>SMB Account Management & Growth</strong><br>
<li>Own and manage a portfolio of SMB accounts, focusing on account growth, customer retention, upsell and cross-sell opportunities</li>
<li>Build and maintain strong relationships with customer stakeholders to understand evolving business and technology requirements</li>
<li>Conduct regular account reviews to identify expansion opportunities and position relevant ICT and digital solutions</li>
<li>Drive revenue growth through the successful execution of upsell and cross-sell initiatives across assigned accounts</li>
<br>
<strong>Sales Development & New Business Generation</strong><br>
<li>Identify and pursue new business opportunities within the SMB segment through outbound prospecting and lead generation activities</li>
<li>Qualify opportunities by identifying customer requirements, decision-makers, budgets, timelines</li>
<li>Maintain a healthy pipeline of short-cycle opportunities, ensuring consistent progression and deal closure</li>
<li>Support pipeline acceleration and revenue generation initiatives across the SMB portfolio</li>
<br>
<strong>Pipeline & Sales Management</strong><br>
<li>Manage multiple opportunities simultaneously within a high-volume sales environment</li>
<li>Maintain accurate CRM records including pipeline updates, account activities, opportunity tracking, forecasting data</li>
<li>Ensure strong pipeline hygiene and reporting accuracy within Salesforce or similar CRM platforms</li>
<li>Consistently meet or exceed defined sales and activity KPIs</li>
<br>
<strong>Collaboration & Stakeholder Alignment</strong><br>
<li>Collaborate closely with account managers and sales teams to align on account strategies, customer engagement plans, revenue growth opportunities</li>
<li>Support broader sales initiatives and campaigns targeting SMB customers</li>
<li>Coordinate with internal stakeholders to ensure smooth customer engagement and commercial alignment</li>
<h4>Requirements</h4>
<li>2–4 years of experience in B2B sales, SMB account management, inside sales, business development roles</li>
<li>Experience within ICT, technology services, or digital solutions environments is preferred</li>
<li>Proven track record in upselling, cross-selling, closing small to mid-sized deals</li>
<li>Experience managing multiple accounts and short-cycle sales opportunities</li>
<li>Familiarity with Salesforce or similar CRM platforms, sales engagement and prospecting tools</li>
<li>Bachelor’s degree in business administration, marketing, sales, information technology, or a related field</li></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<h4>Key responsibilities</h4>
<h4>Technical presales support</h4>
<p>Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE.<br>
Design and propose suitable technical solutions aligned with customer needs.<br>
Prepare technical proposals, solution architectures, and statements of work.<br>
Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br>
Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br>
Assist in effort estimation, BOM preparation, and solution sizing.</p>
<h4>Customer engagement</h4>
<p>Participate in customer meetings, workshops, and discovery sessions.<br>
Explain technical concepts clearly to both technical and non-technical stakeholders.<br>
Build trusted relationships with customers, partners, and internal teams.<br>
Address customer technical concerns and provide recommendations.</p>
<h4>Solution design & documentation</h4>
<p>Prepare high-level and low-level solution designs when required.<br>
Create architecture diagrams, implementation approaches, and integration workflows.<br>
Ensure proposed solutions follow best practices, scalability, security, and compliance standards.</p>
<h4>Collaboration</h4>
<p>Coordinate with engineering, delivery, product, and support teams.<br>
Work closely with project managers and solution architects during transition to delivery.<br>
Support continuous improvement of presales assets, templates, and demo environments.</p>
<h4>Market & product knowledge</h4>
<p>Stay updated on industry trends, competitor solutions, and emerging technologies.<br>
Maintain strong understanding of company products, services, and capabilities.</p>
<h4>Required qualifications</h4>
<p>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.<br>
3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.<br>
Experience in preparing technical proposals and responding to RFPs.<br>
Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.<br>
Excellent communication and presentation skills.<br>
Ability to work in a fast-paced, customer-facing environment.</p>
<h4>Preferred skills</h4>
<p>Experience with cloud platforms such as Azure, AWS, or Google Cloud.<br>
Knowledge of APIs, integrations, databases, and enterprise applications.<br>
Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.<br>
Experience with diagramming and documentation tools (Visio, Draw.io, etc.).<br>
Relevant technical certifications are advantageous.</p>
<h4>Soft skills</h4>
<p>Strong analytical and problem-solving abilities.<br>
Customer-oriented mindset.<br>
Strong teamwork and collaboration skills.<br>
Ability to manage multiple opportunities simultaneously.<br>
Good negotiation and stakeholder management skills.</p>
<h4>KPIs / success metrics</h4>
<ul>
<li>Quality and timeliness of technical proposals.</li>
<li>Win rate contribution.</li>
<li>Customer satisfaction during presales engagements.</li>
<li>Accuracy of solution sizing and estimations.</li>
<li>Number of successful demos and POCs delivered.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<h4>Key responsibilities</h4>
<h4>Technical presales support</h4>
<p>Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE.<br>
Design and propose suitable technical solutions aligned with customer needs.<br>
Prepare technical proposals, solution architectures, and statements of work.<br>
Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br>
Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br>
Assist in effort estimation, BOM preparation, and solution sizing.</p>
<h4>Customer engagement</h4>
<p>Participate in customer meetings, workshops, and discovery sessions.<br>
Explain technical concepts clearly to both technical and non-technical stakeholders.<br>
Build trusted relationships with customers, partners, and internal teams.<br>
Address customer technical concerns and provide recommendations.</p>
<h4>Solution design & documentation</h4>
<p>Prepare high-level and low-level solution designs when required.<br>
Create architecture diagrams, implementation approaches, and integration workflows.<br>
Ensure proposed solutions follow best practices, scalability, security, and compliance standards.</p>
<h4>Collaboration</h4>
<p>Coordinate with engineering, delivery, product, and support teams.<br>
Work closely with project managers and solution architects during transition to delivery.<br>
Support continuous improvement of presales assets, templates, and demo environments.</p>
<h4>Market & product knowledge</h4>
<p>Stay updated on industry trends, competitor solutions, and emerging technologies.<br>
Maintain strong understanding of company products, services, and capabilities.</p>
<h4>Required qualifications</h4>
<p>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.<br>
3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.<br>
Experience in preparing technical proposals and responding to RFPs.<br>
Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.<br>
Excellent communication and presentation skills.<br>
Ability to work in a fast-paced, customer-facing environment.</p>
<h4>Preferred skills</h4>
<p>Experience with cloud platforms such as Azure, AWS, or Google Cloud.<br>
Knowledge of APIs, integrations, databases, and enterprise applications.<br>
Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.<br>
Experience with diagramming and documentation tools (Visio, Draw.io, etc.).<br>
Relevant technical certifications are advantageous.</p>
<h4>Soft skills</h4>
<p>Strong analytical and problem-solving abilities.<br>
Customer-oriented mindset.<br>
Strong teamwork and collaboration skills.<br>
Ability to manage multiple opportunities simultaneously.<br>
Good negotiation and stakeholder management skills.</p>
<h4>KPIs / success metrics</h4>
<ul>
<li>Quality and timeliness of technical proposals.</li>
<li>Win rate contribution.</li>
<li>Customer satisfaction during presales engagements.</li>
<li>Accuracy of solution sizing and estimations.</li>
<li>Number of successful demos and POCs delivered.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high-value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM-based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human-in-the-loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long-term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API-based system integration.<br>
Experience designing and delivering production grade AI or data-driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low-value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image-based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li></p><p></p>
Confidential
Jordan - Amman
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high-value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM-based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human-in-the-loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long-term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API-based system integration.<br>
Experience designing and delivering production grade AI or data-driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low-value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image-based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li></p><p></p>
Confidential
Jordan - Amman
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8-plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API based system integration.<br>
Experience designing and delivering production grade AI or data driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<ul>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8-plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API based system integration.<br>
Experience designing and delivering production grade AI or data driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<ul>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The Business Development Representative (SMB account growth focus) is responsible for driving revenue growth across ZainTECH’s SMB customer portfolio through account expansion, upselling, cross-selling, and new business development activities. The role combines SMB account management with proactive sales development, focusing on high-volume, short-cycle opportunities within the ICT and digital solutions space.</p>
<p>Working closely with account managers and sales teams, the Business Development Representative plays a key role in accelerating pipeline generation, increasing customer engagement, and expanding existing customer relationships while identifying new SMB business opportunities across assigned markets.</p>
<h4>Responsibilities:</h4>
<strong>SMB Account Management & Growth</strong><br>
<li>Own and manage a portfolio of SMB accounts, focusing on account growth, customer retention, upsell and cross-sell opportunities</li>
<li>Build and maintain strong relationships with customer stakeholders to understand evolving business and technology requirements</li>
<li>Conduct regular account reviews to identify expansion opportunities and position relevant ICT and digital solutions</li>
<li>Drive revenue growth through the successful execution of upsell and cross-sell initiatives across assigned accounts</li>
<br>
<strong>Sales Development & New Business Generation</strong><br>
<li>Identify and pursue new business opportunities within the SMB segment through outbound prospecting and lead generation activities</li>
<li>Qualify opportunities by identifying customer requirements, decision-makers, budgets, timelines</li>
<li>Maintain a healthy pipeline of short-cycle opportunities, ensuring consistent progression and deal closure</li>
<li>Support pipeline acceleration and revenue generation initiatives across the SMB portfolio</li>
<br>
<strong>Pipeline & Sales Management</strong><br>
<li>Manage multiple opportunities simultaneously within a high-volume sales environment</li>
<li>Maintain accurate CRM records including pipeline updates, account activities, opportunity tracking, forecasting data</li>
<li>Ensure strong pipeline hygiene and reporting accuracy within Salesforce or similar CRM platforms</li>
<li>Consistently meet or exceed defined sales and activity KPIs</li>
<br>
<strong>Collaboration & Stakeholder Alignment</strong><br>
<li>Collaborate closely with account managers and sales teams to align on account strategies, customer engagement plans, revenue growth opportunities</li>
<li>Support broader sales initiatives and campaigns targeting SMB customers</li>
<li>Coordinate with internal stakeholders to ensure smooth customer engagement and commercial alignment</li>
<h4>Requirements</h4>
<li>2–4 years of experience in B2B sales, SMB account management, inside sales, business development roles</li>
<li>Experience within ICT, technology services, or digital solutions environments is preferred</li>
<li>Proven track record in upselling, cross-selling, closing small to mid-sized deals</li>
<li>Experience managing multiple accounts and short-cycle sales opportunities</li>
<li>Familiarity with Salesforce or similar CRM platforms, sales engagement and prospecting tools</li>
<li>Bachelor’s degree in business administration, marketing, sales, information technology, or a related field</li></p><p></p>
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Careem is building the Everything App for the greater Middle East making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people s lives and build an awesome organisation that inspires. Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan. We re now entering our next chapter one powered by AI. We re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it s streamlining operations, enhancing customer experience, or reimagining internal systems we want people who can make Careem work smarter and move faster.</p><p>About the Role Careem's Marketplace ETA & Routing team sits at the heart of how millions of customers experience our platform. We power the estimated delivery times and routing logic across every Careem vertical Food, Groceries, Abu Dhabi Taxi, and Hala from the moment a customer browses a menu to the second their order arrives at the door. As a Senior Software Engineer I on this team, you will build and maintain the highly reliable backend systems that make real-time ETAs and delivery routing possible at scale. You'll work alongside a tight-knit, backend-focused team of engineers across Jordan, Pakistan, and Dubai, and take ownership of critical infrastructure that directly shapes the customer experience across all of Careem's delivery products.</p><p>What You'll Do</p><ul><li>Design, build, and maintain highly scalable and robust backend services powering real-time ETA computation and delivery routing across all Careem verticals.</li><li>Write high-quality, performant, and reliable Golang code while delivering complete features and resolving bugs independently.</li><li>Understand functional specifications end-to-end and translate them into production-grade backend solutions.</li><li>Ensure system reliability through rigorous testing practices unit, integration, and end-to-end with a reliability-first engineering mindset.</li><li>Participate in the on-call rotation and respond to incidents within defined SLAs, helping to maintain platform uptime and stability.</li><li>Contribute to team agile and engineering practices, and play an active role in their continuous improvement.</li><li>Collaborate closely with teammates across multiple time zones, contributing to a culture of technical excellence and strong team cohesion.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4+ years of professional software development experience.</li><li>Bachelor's Degree in Computer Science or a related technical field.</li><li>Hands-on experience with Golang or at least one modern object-oriented programming language (Java, C#, C++, Kotlin); Golang is the primary language of our stack.</li><li>Strong Computer Science fundamentals: object-oriented design, data structures, and algorithms.</li><li>Proven experience operating and deploying changes to live production systems reliably.</li><li>A collaborative, team-first mindset with strong communication skills.</li><li>Nice to Have Experience with routing systems, ETA computation, or geospatial/logistics domains.</li><li>Familiarity with cloud platforms such as AWS, Google Cloud Platform, or Azure.</li><li>Experience with container technologies including Docker and Kubernetes.</li><li>Working knowledge of relational and non-relational database systems.</li><li>Experience applying software engineering best practices: coding standards, code reviews, source control, build processes, and testing.</li><li>Master's Degree in Computer Science or a related technical field.</li></ul><p></p></section>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Key ResponsibilitiesTechnical Presales Support Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE Design and propose suitable technical solutions aligned with customer needs.<br> Prepare technical proposals, solution architectures, and statements of work.<br> Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br> Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br> Assist in effort estimation, BOM preparation, and solution sizing.<br> Customer Engagement Participate in customer meetings, workshops, and discovery sessions.<br> Explain technical concepts clearly to both technical and non-technical stakeholders.<br> Build trusted relationships with customers, partners, and internal teams.<br> Address customer technical concerns and provide recommendations.<br> Solution Design & Documentation Prepare high-level and low-level solution designs when required.<br> Create architecture diagrams, implementation approaches, and integration workflows.<br> Ensure proposed solutions follow best practices, scalability, security, and compliance standards.<br> Collaboration Coordinate with engineering, delivery, product, and support teams.<br> Work closely with project managers and solution architects during transition to delivery.<br> Support continuous improvement of presales assets, templates, and demo environments.<br> Market & Product Knowledge Stay updated on industry trends, competitor solutions, and emerging technologies.<br> Maintain strong understanding of company products, services, and capabilities.<br> Required Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.<br> 3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.<br> Experience in preparing technical proposals and responding to RFPs.<br> Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.<br> Excellent communication and presentation skills.<br> Ability to work in a fast-paced, customer-facing environment.<br> Preferred Skills Experience with cloud platforms such as Azure, AWS, or Google Cloud.<br> Knowledge of APIs, integrations, databases, and enterprise applications.<br> Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.<br> Experience with diagramming and documentation tools (Visio, Draw.<br>io, etc.). Relevant technical certifications are advantageous.<br> Soft Skills Strong analytical and problem-solving abilities.<br> Customer-oriented mindset.<br> Strong teamwork and collaboration skills.<br> Ability to manage multiple opportunities simultaneously.<br> Good negotiation and stakeholder management skills.<br> KPIs / Success Metrics Quality and timeliness of technical proposals.<br> Win rate contribution.<br> Customer satisfaction during presales engagements.<br> Accuracy of solution sizing and estimations.<br> Number of successful demos and POCs delivered.<br></span> </div>
INSO - International NGO Safety Organisation
Jordan - Amman
<p><strong>Position: Information Manager</strong></p>
<p><strong>Country Office: Afghanistan - Remotely </strong></p>
<p><strong>Work Location: </strong><strong> Amman, Jordan</strong></p>
<p><strong>Closing Date:</strong> <strong>20 August</strong></p>
<p><strong>Expected Start Date: 1 October 2026</strong></p>
<p> </p>
<h1>About INSO</h1>
<p>Founded in 2011, the International NGO Safety Organization (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. INSO provides daily support to more than 1,500 NGOs operating in 24 of the world’s most insecure countries. INSO is registered in the Netherlands, with its headquarters located in The Hague, a city renowned for its international focus on peace and justice.</p>
<p>Job Summary</p>
<p>INSO is seeking an experienced Information Manager to lead the Afghanistan team’s Information Management function. The role ensures the effective management and use of security and operational data that supports humanitarian organisations operating in complex environments.</p>
<p>The Information Manager oversees key systems such as the Conflict & Humanitarian Data Centre (CHDC) and the INSO Partner Portal, while transforming data into clear visual products—charts, maps, and dashboards—used in reports and analysis.</p>
<p>Working closely with programme teams, partners, and HQ, the Information Manager helps strengthen data systems and workflows that enable humanitarian actors to operate more safely and effectively.</p>
<p>Main responsibilities</p>
<p><strong>Manage the Conflict & Humanitarian Data Centre (CHDC)</strong></p>
<ul>
<li>Act as the country focal point for the Conflict & Humanitarian Data Centre (CHDC).</li>
<li>Ensure incidents are correctly categorised, verified, and maintained in line with INSO methodology.</li>
<li>Monitor and improve the quality and integrity of security incident data.</li>
<li>Train and support INSO staff and Partners on CHDC and its methodology.</li>
</ul>
<p><strong>Develop Data Visualisations and Analytical Products</strong></p>
<ul>
<li>Transform data into clear and impactful charts, maps, dashboards, and visual products.</li>
<li>Support programme teams in using data and visualisations to strengthen reporting and analysis.</li>
<li>Improve tools, workflows, and processes used to produce visual outputs.</li>
</ul>
<p><strong>Manage the INSO Portal and other Platforms</strong></p>
<ul>
<li>Manage the INSO Partner Portal and related platforms.</li>
<li>Support partners in accessing and using the Portal and INSO App.</li>
<li>Monitor partner registration and ensure the accuracy of partner data.</li>
</ul>
<p><strong>Lead the Information Management Team</strong></p>
<ul>
<li>Lead and support the Information Management team, ensuring high standards in data management and analysis.</li>
<li>Recruit, mentor, and develop team members while fostering a collaborative and supportive work environment.</li>
<li>Organise team priorities and delegate tasks to ensure the timely delivery of information products and services.</li>
</ul>
<p><strong>Coordination and Global Collaboration</strong></p>
<ul>
<li>Coordinate information management activities across the Country Office.</li>
<li>Work closely with programme teams to identify data needs and improve information workflows.</li>
<li>Work with programme teams to improve information workflows and data use.</li>
<li>Contribute to INSO’s global information management initiatives and systems.</li>
</ul>
<p><strong>Provide IT Support (when applicable)</strong></p>
<ul>
<li>Provide basic IT troubleshooting and user support to staff.</li>
<li>Maintain shared information platforms such as SharePoint.</li>
<li>Coordinate with HQ IT on technical issues and system updates.</li>
</ul>
<h1>Requirements</h1>
<p><strong>Essential</strong></p>
<ul>
<li>Fluency in English and the working language of the CO, both written and verbal.</li>
<li>Minimum 5 years of experience in data management, data visualisation, or information management.</li>
<li>Minimum 2 years of experience managing a team.</li>
<li>Experience with Power BI and DAX, or similar BI software (such as Tableau).</li>
<li>Proficiency in database management using SQL.</li>
<li>Working knowledge of scripting languages such as Python or R.</li>
<li>Basic knowledge in GIS software and systems (e.g. using QGIS or ArcGIS).</li>
<li>Demonstrated ability to communicate technical information clearly to non-technical audiences.</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Master’s degree or equivalent in Information Systems, Computer Science, Data Management, GIS, or relevant field.</li>
<li>Experience working with humanitarian organisations, particularly NGOs operating in complex contexts.</li>
<li>Proficiency or familiarity with Persian and/or Pashto</li>
<li>Knowledge of the regional context or previous professional experience in the region.</li>
<li>Experience delivering training or capacity building related to data or information management tools.</li>
</ul>
<p><strong>Core Competencies</strong></p>
<ul>
<li>Attention to details – Ensures accuracy and quality by carefully reviewing data, reports, and processes.</li>
<li>Analytical Thinking – Interprets complex data with accuracy to support decision-making.</li>
<li>Leadership – Guides and develops team members through mentoring, clear direction, and effective delegation.</li>
<li>Collaboration – Fosters teamwork and shared goals across diverse groups.</li>
<li>Diplomacy – Builds trust and inclusion through empathy and listening.</li>
<li>Communication – Conveys information clearly and adapts to the audience.</li>
<li>Proactivity – Anticipates issues and suggests practical, forward-thinking solutions.</li>
</ul>
<h1>INSO’s Safeguarding Policy</h1>
<p>INSO is fully committed to the safe recruitment, selection and vetting of all potential new staff, trustees and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.</p>
<p>Terms & Conditions</p>
<p>12-month renewable contract, <strong>USD 4200</strong> per month salary, 1.75 days annual leave per month, medical coverage.</p>
<p>How to apply</p>
<p>Please submit completed applications to <strong><u>jobs@afg.ngosafety.org</u></strong> and reference <strong>‘IM - AFG’</strong> in the subject line. Applications should be in English and include:</p>
<ul>
<li>An updated CV</li>
<li>A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.</li>
</ul>
<p> </p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.<br> Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.<br> Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.<br> Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.<br> Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.<br> Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.<br> Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.<br> Participate in incident, problem, and change management processes in accordance with ITIL best practices.<br> Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.<br> Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.<br> Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.<br> Support business users by providing guidance, training, and timely communication during incidents and service disruptions.<br> Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.<br> Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 2–5 years of experience in application support, IT operations, or a similar technical support role.<br> Experience supporting banking, financial services, or enterprise applications is preferred.<br> Familiarity with service management frameworks such as ITIL.<br></span> </div>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are currently recruiting a Global Automation and IT System Specialist to join our IT team. This is a remote position open to candidates based in Kenya, Pakistan or Jordan. At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds and those who bring lived experience of the contexts in which we work. We are proud to be a global recruiter, hiring people from around the world. We offer competitive salaries and benefit packages for all staff that are applied fairly and transparently. This means we are unable to advertise the salary as it is dependent on the local job market of the staff member; we will inform shortlisted candidates of the salary range as part of the selection process. This role is classified as requiring standard pre-employment checks.</p><p>The Global Automation and IT System Specialist is a key technical expert within Relief International s global IT function, responsible for transforming business processes through automation and digital solutions. Working closely with global support teams, country offices and cross-functional working groups, you will drive automation initiatives using Microsoft Power Platform technologies while also supporting SharePoint, Microsoft 365 and core IT systems administration. Approximately 60% of the role focuses on automation, reporting and digital transformation, with the remaining 40% dedicated to broader IT systems support.</p><strong>Your Responsibilities</strong><p>This role includes the following responsibilities.</p><ul><li>Design, develop and maintain automated business processes and workflows using Microsoft Power Automate, Power Apps and related technologies to improve organizational efficiency.</li><li>Develop and enhance Power BI dashboards, reports and data solutions that support decision-making across multiple departments.</li><li>Lead the administration, support and migration of business processes from Smartsheet to the Microsoft Power Platform environment.</li><li>Administer and support SharePoint Online and Microsoft 365 services, including Teams, OneDrive, Exchange Online and integrated workflow solutions.</li><li>Support global IT operations, including Azure/Entra ID administration, user access management, systems infrastructure support, user training and continuous improvement initiatives.</li></ul><p><strong>How to apply</strong> To apply for this post, click on the Apply button in the job advert page .</p><ul><li>You will be asked to upload a CV and Cover Letter.</li><li>The cover letter should be one page and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.</li></ul><p>Closing Date 31 July, 2026. As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct. Recruitment to all roles in Relief International includes a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks. Due to the nature of this role, we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged. To apply for this position, you will need to have the right to work in your country of residence within a Relief International country programme or support office location.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>You will bring the following experience and skills.</b></p><ul><li>Bachelor s degree in Computer Science, Information Technology or a related field, or equivalent professional experience.</li><li>Demonstrated experience developing robotic process automation solutions using Microsoft Power Automate within enterprise environments.</li><li>Strong expertise in Power Apps, Power Automate, Power Fx, Dataverse, Power BI, SharePoint Online and Microsoft 365 administration.</li><li>Experience supporting IT infrastructure, cloud-based platforms, user administration and systems integration.</li><li>Experience working with Smartsheet, Azure DevOps and business process improvement initiatives.</li><li>Excellent analytical, troubleshooting, communication and stakeholder management skills, with the ability to work effectively across global teams.</li><li>Professional fluency in English is essential. Microsoft Power Automate RPA certifications and knowledge of AI and machine learning technologies are desirable.</li></ul><p>Research shows that women and people of colour are less likely to apply to jobs unless they meet every single requirement. If you re excited about this role, but your experience doesn t align with every criteria described, we encourage you to apply anyway you could be exactly what we need!</p><p></p></section>
INSO Palestine
Jordan - Amman
<p><strong>Position: Information Manager</strong></p>
<p><strong>Country Office: Afghanistan - Remotely </strong></p>
<p><strong>Work Location: </strong><strong> Amman, Jordan</strong></p>
<p><strong>Closing Date:</strong> <strong>20 August</strong></p>
<p><strong>Expected Start Date: 1 October 2026</strong></p>
<p> </p>
<h1>About INSO</h1>
<p>Founded in 2011, the International NGO Safety Organization (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. INSO provides daily support to more than 1,500 NGOs operating in 24 of the world’s most insecure countries. INSO is registered in the Netherlands, with its headquarters located in The Hague, a city renowned for its international focus on peace and justice.</p>
<p>Job Summary</p>
<p>INSO is seeking an experienced Information Manager to lead the Afghanistan team’s Information Management function. The role ensures the effective management and use of security and operational data that supports humanitarian organisations operating in complex environments.</p>
<p>The Information Manager oversees key systems such as the Conflict & Humanitarian Data Centre (CHDC) and the INSO Partner Portal, while transforming data into clear visual products—charts, maps, and dashboards—used in reports and analysis.</p>
<p>Working closely with programme teams, partners, and HQ, the Information Manager helps strengthen data systems and workflows that enable humanitarian actors to operate more safely and effectively.</p>
<p>Main responsibilities</p>
<p><strong>Manage the Conflict & Humanitarian Data Centre (CHDC)</strong></p>
<ul>
<li>Act as the country focal point for the Conflict & Humanitarian Data Centre (CHDC).</li>
<li>Ensure incidents are correctly categorised, verified, and maintained in line with INSO methodology.</li>
<li>Monitor and improve the quality and integrity of security incident data.</li>
<li>Train and support INSO staff and Partners on CHDC and its methodology.</li>
</ul>
<p><strong>Develop Data Visualisations and Analytical Products</strong></p>
<ul>
<li>Transform data into clear and impactful charts, maps, dashboards, and visual products.</li>
<li>Support programme teams in using data and visualisations to strengthen reporting and analysis.</li>
<li>Improve tools, workflows, and processes used to produce visual outputs.</li>
</ul>
<p><strong>Manage the INSO Portal and other Platforms</strong></p>
<ul>
<li>Manage the INSO Partner Portal and related platforms.</li>
<li>Support partners in accessing and using the Portal and INSO App.</li>
<li>Monitor partner registration and ensure the accuracy of partner data.</li>
</ul>
<p><strong>Lead the Information Management Team</strong></p>
<ul>
<li>Lead and support the Information Management team, ensuring high standards in data management and analysis.</li>
<li>Recruit, mentor, and develop team members while fostering a collaborative and supportive work environment.</li>
<li>Organise team priorities and delegate tasks to ensure the timely delivery of information products and services.</li>
</ul>
<p><strong>Coordination and Global Collaboration</strong></p>
<ul>
<li>Coordinate information management activities across the Country Office.</li>
<li>Work closely with programme teams to identify data needs and improve information workflows.</li>
<li>Work with programme teams to improve information workflows and data use.</li>
<li>Contribute to INSO’s global information management initiatives and systems.</li>
</ul>
<p><strong>Provide IT Support (when applicable)</strong></p>
<ul>
<li>Provide basic IT troubleshooting and user support to staff.</li>
<li>Maintain shared information platforms such as SharePoint.</li>
<li>Coordinate with HQ IT on technical issues and system updates.</li>
</ul>
<h1>Requirements</h1>
<p><strong>Essential</strong></p>
<ul>
<li>Fluency in English and the working language of the CO, both written and verbal.</li>
<li>Minimum 5 years of experience in data management, data visualisation, or information management.</li>
<li>Minimum 2 years of experience managing a team.</li>
<li>Experience with Power BI and DAX, or similar BI software (such as Tableau).</li>
<li>Proficiency in database management using SQL.</li>
<li>Working knowledge of scripting languages such as Python or R.</li>
<li>Basic knowledge in GIS software and systems (e.g. using QGIS or ArcGIS).</li>
<li>Demonstrated ability to communicate technical information clearly to non-technical audiences.</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Master’s degree or equivalent in Information Systems, Computer Science, Data Management, GIS, or relevant field.</li>
<li>Experience working with humanitarian organisations, particularly NGOs operating in complex contexts.</li>
<li>Proficiency or familiarity with Persian and/or Pashto</li>
<li>Knowledge of the regional context or previous professional experience in the region.</li>
<li>Experience delivering training or capacity building related to data or information management tools.</li>
</ul>
<p><strong>Core Competencies</strong></p>
<ul>
<li>Attention to details – Ensures accuracy and quality by carefully reviewing data, reports, and processes.</li>
<li>Analytical Thinking – Interprets complex data with accuracy to support decision-making.</li>
<li>Leadership – Guides and develops team members through mentoring, clear direction, and effective delegation.</li>
<li>Collaboration – Fosters teamwork and shared goals across diverse groups.</li>
<li>Diplomacy – Builds trust and inclusion through empathy and listening.</li>
<li>Communication – Conveys information clearly and adapts to the audience.</li>
<li>Proactivity – Anticipates issues and suggests practical, forward-thinking solutions.</li>
</ul>
<h1>INSO’s Safeguarding Policy</h1>
<p>INSO is fully committed to the safe recruitment, selection and vetting of all potential new staff, trustees and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.</p>
<p>Terms & Conditions</p>
<p>12-month renewable contract, <strong>USD 4200</strong> per month salary, 1.75 days annual leave per month, medical coverage.</p>
<p>How to apply</p>
<p>Please submit completed applications to <strong><u>jobs@afg.ngosafety.org</u></strong> and reference <strong>‘IM - AFG’</strong> in the subject line. Applications should be in English and include:</p>
<ul>
<li>An updated CV</li>
<li>A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.</li>
</ul>
<p> </p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are looking for an experienced IT Demand Manager to oversee the end-to-end demand management process, ensuring business needs are effectively captured, prioritized, and aligned with organizational strategy and IT capabilities.<br> The ideal candidate will serve as the key link between business stakeholders and IT, driving informed decision-making and enabling successful project delivery.<br> Key Responsibilities Manage the IT demand intake process, ensuring requests are captured, evaluated, and processed efficiently.<br> Partner with business stakeholders to gather, analyze, and document business requirements for IT initiatives and services.<br> Develop, maintain, and communicate the IT demand pipeline, roadmap, and backlog.<br> Facilitate demand prioritization sessions with business and IT leaders to align initiatives with strategic objectives, available capacity, and business value.<br> Collaborate with architecture, infrastructure, application, and delivery teams to assess solution feasibility, effort estimates, resource requirements, and implementation timelines.<br> Monitor and manage the demand backlog, ensuring requests progress through governance and approval processes in a timely manner.<br> Prepare dashboards, reports, and performance metrics to provide visibility into demand status, priorities, and portfolio health.<br> Ensure all demand requests comply with enterprise architecture principles, IT governance policies, and organizational standards.<br> Support investment planning and portfolio decision-making through business case analysis and value assessments.<br> Identify and implement continuous improvements to demand management processes, tools, and governance.<br> Work closely with the PMO, project managers, and delivery teams to ensure a smooth transition from approved demand to project initiation and execution.<br> Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.<br> Proven experience in IT Demand Management, IT Portfolio Management, Business Analysis, or a similar role.<br> Strong understanding of IT governance, project portfolio management, and demand management best practices.<br> Experience facilitating stakeholder workshops and prioritization sessions.<br> Excellent analytical, communication, and stakeholder management skills.<br> Familiarity with Agile, Waterfall, or hybrid delivery methodologies.<br> Experience with demand management, PPM, or ITSM platforms is an advantage.<br></span> </div>
Mercy Corps
Jordan - Amman
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until November 2026</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to develop the core technology of its platform, connecting a network of local merchants and suppliers to customers nationwide and improving market participation and operational efficiency for micro and small enterprises (MSEs) across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >To support this effort, Mercy Corps, within the scope of Iqlaa, seeks to engage a national individual consultant to deliver platform technology development services comprising backend inventory management, online product publishing and synchronization, and the fulfillment center and warehousing system. The consultant will work in close coordination with Iqlaa’s partner team and Mercy Corps Jordan, following Mercy Corps Jordan’s procurement and compliance requirements as a United States Government-funded program.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1aupT2VwrFQvNe2ihxeWVEwD2uaE6RlQq?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1aupT2VwrFQvNe2ihxeWVEwD2uaE6RlQq?usp=sharing">https://drive.google.com/drive/folders/1aupT2VwrFQvNe2ihxeWVEwD2uaE6RlQq?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Wednesday 29 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (pages 6-7) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.</span><br><span>Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</span></p><br><p><span><strong><em>We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.</em></strong></span></p><br><br><p><strong>About the Role</strong></p><br><p>Careem's Marketplace ETA &amp; Routing team sits at the heart of how millions of customers experience our platform. We power the estimated delivery times and routing logic across every Careem vertical — Food, Groceries, Abu Dhabi Taxi, and Hala — from the moment a customer browses a menu to the second their order arrives at the door.</p><br><p>As a Senior Software Engineer I on this team, you will build and maintain the highly reliable backend systems that make real-time ETAs and delivery routing possible at scale. You'll work alongside a tight-knit, backend-focused team of engineers across Jordan, Pakistan, and Dubai, and take ownership of critical infrastructure that directly shapes the customer experience across all of Careem's delivery products.</p><br><p><strong>What You'll Do</strong></p><br><ul><li>Design, build, and maintain highly scalable and robust backend services powering real-time ETA computation and delivery routing across all Careem verticals.</li><li>Write high-quality, performant, and reliable Golang code while delivering complete features and resolving bugs independently.</li><li>Understand functional specifications end-to-end and translate them into production-grade backend solutions.</li><li>Ensure system reliability through rigorous testing practices — unit, integration, and end-to-end — with a reliability-first engineering mindset.</li><li>Participate in the on-call rotation and respond to incidents within defined SLAs, helping to maintain platform uptime and stability.</li><li>Contribute to team agile and engineering practices, and play an active role in their continuous improvement.</li><li>Collaborate closely with teammates across multiple time zones, contributing to a culture of technical excellence and strong team cohesion.</li></ul><p><strong>What You'll Need</strong></p><br><ul><li>4+ years of professional software development experience.</li><li>Bachelor's Degree in Computer Science or a related technical field.</li><li>Hands-on experience with Golang or at least one modern object-oriented programming language (Java, C#, C++, Kotlin); Golang is the primary language of our stack.</li><li>Strong Computer Science fundamentals: object-oriented design, data structures, and algorithms.</li><li>Proven experience operating and deploying changes to live production systems reliably.</li><li>A collaborative, team-first mindset with strong communication skills.</li></ul><p><strong>Nice to Have</strong></p><br><ul><li>Experience with routing systems, ETA computation, or geospatial/logistics domains.</li><li>Familiarity with cloud platforms such as AWS, Google Cloud Platform, or Azure.</li><li>Experience with container technologies including Docker and Kubernetes.</li><li>Working knowledge of relational and non-relational database systems.</li><li>Experience applying software engineering best practices: coding standards, code reviews, source control, build processes, and testing.<br>Master's Degree in Computer Science or a related technical field.</li></ul><p><strong>What we’ll provide you</strong></p><br><p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</p><br><ul><li>Work and learn from great minds by joining a community of inspiring colleagues.</li><li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li><li>Explore new opportunities to learn and grow every day.</li><li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.&nbsp;</li><li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul> </div>
International Medical Corps (IMC), Jordan
Jordan - Amman
<p>Job Tiltle <strong>Software </strong><strong>Implementation</strong> <strong>Officer</strong><br>
</p>
<table align="center" border="0" cellpadding="0" cellspacing="0" width="715">
<tbody>
<tr>
<td >
<p><strong>JOB SUMMARY </strong></p>
<p>The <strong>Software </strong><strong>Implementation</strong> <strong>Officer</strong> supports the deployment and implementation of software solutions, ensuring smooth transitions and minimal downtime across program sites. This role involves assisting in the preparation, coordination, and execution of software installations, updates, and configurations across diverse technical and field environments.</p>
<p>Working within a cross-functional team, the officer collaborates closely with stakeholders to conduct pre-deployment assessments, configure systems, resolve technical issues, and provide hands-on or remote support throughout rollouts. The role also contributes to deployment documentation, user training, and ongoing support to ensure that systems are effectively adopted and aligned with programmatic needs.</p>
<p>The ideal candidate has a solid understanding of software deployment processes and tools, strong attention to detail, and excellent communication skills. Flexibility, adaptability, and a collaborative mindset are essential for thriving in dynamic and often resource-constrained NGO settings.</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p>MAIN TASKS AND RESPONSABILITIES</p>
<p> </p>
<p><strong>1. Deployment Planning, Implementation and Support (50%)</strong></p>
<ul>
<li>Conduct discovery sessions to gather deployment requirements from clients and field teams</li>
<li>Perform technical assessments to evaluate pre-deployment readiness across country or field sites</li>
<li>Contribute to deployment and training planning in collaboration with the Head of Department (HoD) and IT team</li>
<li>Assist in transition planning for software implementations, including testing, installations, and data integrity validation</li>
<li>Support global rollout efforts across International Medical Corps’ missions and coordinate with external partners</li>
<li>Execute and monitor software deployments, providing real-time technical support during rollouts</li>
<li>Deliver in-person or remote training sessions to healthcare staff and end users</li>
<li>Provide Tier 1 and Tier 2 support during go-live and post-deployment phases</li>
<li>Perform routine system maintenance, including patches, updates, and configuration changes</li>
<li>Travel up to 50% to low-resource settings to assist with deployments, training, and support activities</li>
</ul>
<p> </p>
<p><strong>2. Documentation, Compliance and Continuous Improvement (50%)</strong></p>
<ul>
<li>Assist in creating and updating user guides, training materials, and technical documentation</li>
<li>Track deployment progress and maintain records of implementation activities and lessons learned</li>
<li>Responding to system issues, escalate complex problems, and document resolutions for internal use</li>
<li>Collaborate with the HoD and medical teams to ensure system compliance with privacy, security, and regulatory standards</li>
<li>Participating in collaborative teams focused on improving system functionality and user experience</li>
<li>Gather, document, and share user feedback to inform system enhancements</li>
<li>Support the implementation of data protection protocols and contribute to internal audits or compliance checks</li>
<li>Stay up to date with industry trends and best practices in digital health, deployment strategies, and health information systems</li>
</ul>
<p> </p>
<p>Perform additional duties assigned by supervisors to support departmental and organizational goals</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>MINIMUM REQUIREMENTS</strong></p>
<p> </p>
<ul>
<li>Bachelor’s degree in pharmacy or a related health field.</li>
<li>Minimum 1 years of experience in NGO healthcare, pharmaceutical services, or project coordination.</li>
<li>Hands-on experience with health information systems.</li>
<li>Understanding of healthcare or supply chain workflows.</li>
<li>Ability to interpret and follow technical instructions accurately.</li>
<li>IMC Experience is preferable.</li>
<li>Excellent communication and interpersonal skills in multicultural environments.</li>
<li>Willingness to provide on-site or remote support during rollout phases.</li>
<li><strong>Willingness to travel up to 50% to low-resource settings</strong></li>
<li>Proficient in English language is required.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Additional Information</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Travel Required:</strong> 50 % of Time</p>
</td>
</tr>
<tr>
<td >
<p><strong>Scope (Financial / Non-Financial):</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Key Contacts (Internal and External):</strong></p>
</td>
</tr>
<tr>
<td >
<p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p>
</td>
</tr>
<tr>
<td >
<table align="center" border="1" cellpadding="0" cellspacing="0" width="715">
<tbody>
<tr>
<td >
<p><strong>Ethical Conduct at International Medical Corps</strong></p>
<p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our <em>Code of Conduct and Ethics</em> and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our <em>Code of Conduct and Ethics</em>, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p>
<p>International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p>
<p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the <em>Code of Conduct and Ethics, </em>all staff are required to report suspected or actual misconduct or violations of organizational policies. Our <em>Code of Conduct and Ethics</em> and <em>Whistleblower Policy</em> prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Equal Opportunities</strong> </p>
<p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
</td>
</tr>
</tbody>
</table>
<div >
D·engage
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>D•Engage is a multinational SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow. <br><br>We’re looking for a motivated, results-driven Business Development Representative (BDR) to join our growing SaaS sales team in Jordan. As the first point of contact with potential customers, you’ll generate pipeline by finding prospects, engaging decision-makers, and qualifying opportunities for the Account Executive (AE) team. Ideal for someone curious, resilient, and passionate about technology and sales.<br><br><b>What You'll Do</b><br><br></span><ul><li><span><b>Source and build your pipeline</b> — find ICP-fit companies and decision-makers in Apollo; clean, validate, segment, and sync lists to our CRM (Zoho).<br></span></li><li><span><b>Research accounts and signals </b>— study each company’s CRM marketing, martech stack, news, and the decision-maker’s activity to craft a relevant angle.<br></span></li><li><span><b>Run personalized multichannel outreach</b> — tailored messages with the right value proposition across email, LinkedIn, WhatsApp, Telegram, and phone.<br></span></li><li><span><b>Follow up and convert </b>— nurture leads, answer questions, handle objections, and book qualified meetings for the AE team.<br></span></li><li><span><b>Get creative</b> — use non-standard sources (events, job boards, Slack/Telegram/WhatsApp groups) and warm intros to find signals and decision-makers others miss; use AI/LLM tools to speed up research, qualification, and outreach.<br></span></li><li><span><b>Own your CRM and numbers</b> — keep Zoho accurate, hit daily and weekly meeting KPIs, and report on funnel progress and conversions.<br></span></li></ul><br><span>Requirements<b>Must-Have Skills & Qualities</b> <br><br></span><ul><li><span>2–3 years in sales, business development, or a customer-facing role (SaaS / martech a plus).<br></span></li><li><span>Fluent English, spoken and written — mandatory.<br></span></li><li><span>Comfort with cold calling and outbound prospecting.<br></span></li><li><span>Genuine interest in B2B SaaS martech and the regional market.<br></span></li><li><span>Ability to learn a product quickly — its value proposition, advantages, audience, use cases, and competitors — and read the market.<br></span></li><li><span>Comfortable using AI/LLM tools for research, qualification, and outreach.<br></span></li><li><span>Strong, personalized communication; handles objections and reaches decision-makers through intros from mid-level contacts.<br></span></li><li><span>Organized, resilient, and data-driven; owns CRM hygiene and funnel reporting.</span><br></li></ul><b>Nice-to-Have / Bonus</b><br><br><ul><li><span>Hands-on experience with B2B sales tools (Apollo, Lusha, SignalHire, RocketReach, Clay).<br></span></li><li><span>Familiarity with CRM systems (Zoho) and sales engagement tools.<br></span></li><li><span>Understanding of martech / CDP products and the competitive landscape (Insider, MoEngage, CleverTap, Braze, Emarsys).<br></span></li><li><span>Experience selling into B2C verticals (banking/fintech, e-commerce, travel, telecom, real estate).<br></span></li></ul><br><span>Benefits</span><ul><li><span><b>Growth Opportunities:</b> Access to professional development and career growth within a rapidly expanding SaaS company. <br></span></li><li><span><b>Collaborative Culture:</b> Work in a supportive and innovative environment where your contributions are valued.<br></span></li><li><span><b>Competitive Benefits:</b> Enjoy a comprehensive benefits package.<br></span></li></ul><b>D.engage is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members.</b><br><br><br> </div>
Confidential
Jordan - Amman
<p>Role Overview</p><p>We are seeking an experienced Freelance IT Finance & Controlling Consultant to support the Digital Finance & Governance team. The primary focus of this role is to provide hands-on support for IT budget planning, management reporting, month-end financial activities, and IT cost allocation/recharge processes. You will work remotely for a german company.</p><p> </p><p>The consultant will work closely with IT leadership, finance teams, and country organizations to ensure financial transparency, reporting accuracy, and efficient financial governance across the IT organization.</p><p>Key Responsibilities</p><p> </p><p>Support IT budget planning, forecasting, financial performance tracking, and month-end closing activities.</p><p>Prepare management reports, financial analyses, dashboards, and executive presentations.</p><p>Manage and enhance IT cost allocation and recharge processes, including data validation and reporting.</p><p>Monitor software licensing spend, usage, compliance, and optimization opportunities.</p><p>Drive license optimization initiatives to improve cost efficiency and value realization.</p><p>Coordinate and track software and service renewals, including financial impact assessments and stakeholder alignment.</p><p>Analyze budget deviations, identify risks and savings opportunities, and support cost optimization measures.</p><p>Collaborate with IT, Finance, Procurement, and vendors to ensure financial transparency and governance.</p><p>Contribute to process improvements, reporting automation, and continuous enhancement of IT financial management practices.</p><p>Skills</p><p> </p><p>Support IT budget planning, forecasting, financial performance tracking, and month-end closing activities.</p><p>Prepare management reports, financial analyses, dashboards, and executive presentations.</p><p>Manage and enhance IT cost allocation and recharge processes, including data validation and reporting.</p><p>Monitor software licensing spend, usage, compliance, and optimization opportunities.</p><p>Drive license optimization initiatives to improve cost efficiency and value realization.</p><p>Coordinate and track software and service renewals, including financial impact assessments and stakeholder alignment.</p><p>Analyze budget deviations, identify risks and savings opportunities, and support cost optimization measures.</p><p>Collaborate with IT, Finance, Procurement, and vendors to ensure financial transparency and governance.</p><p>Contribute to process improvements, reporting automation, and continuous enhancement of IT financial management practices.</p>