Git Jobs in Jordan
5530 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>VirtuStaff is seeking a highly organized and client-focused Senior Client Success & Operations Specialist to join its Jordan-based pre-launch team and help establish the company’s service-delivery operations ahead of launch.</p><p>The successful candidate will support the full client journey after the commercial handover, including onboarding, agent activation, service monitoring, client communication, Day-15 and monthly reviews, incident coordination, replacement follow-up and client-retention activities. The specialist will act as the main day-to-day operational contact for active clients and coordinate closely with Sales, HR, Technical Support and Management to ensure that clients receive a reliable and well-managed service.</p><p><br></p><p>The role will also support VirtuStaff’s training ecosystem by identifying training needs, researching and evaluating training providers, coordinating course launches and monitoring whether training improves agent readiness, performance and client satisfaction. This is a hands-on individual-contributor position with significant operational ownership, but no direct team-management responsibility during the initial phase.</p><p>The original role covers the client journey after sale as well as training-provider and course coordination, while specialist execution remains with the relevant internal or third-party teams.</p><p><br></p><p><b>Key Responsibilities<span></span></b></p><ul><li>Review sales handovers and confirm that all client, role, billing and operational information is complete.</li><li>Coordinate client onboarding, kickoff meetings and activation plans.</li><li>Confirm client readiness, system access, working hours, supervision and communication requirements.</li><li>Act as the primary day-to-day operational contact for active clients.</li><li>Maintain a clear health status for each client account and assigned agent.</li><li>Conduct documented Day-15 reviews and monthly service reviews.</li><li>Monitor client satisfaction, service quality, attendance concerns and performance risks.</li><li>Coordinate operational incidents with HR, Technical Support, Sales and Management.</li><li>Keep clients informed during service issues using confirmed and accurate information.</li><li>Coordinate corrective-action, additional-training and replacement processes.</li><li>Follow up on replacement cases and ensure client requirements are properly documented.</li><li>Identify clients at risk of cancellation and support service-recovery plans.</li><li>Track client and seat retention, service issues, replacement reasons and recurring concerns.</li><li>Identify potential account-expansion opportunities and refer them to the Sales team.</li><li>Maintain SOPs, checklists, client records, incident logs and operational dashboards.</li><li>Identify training needs based on client feedback, quality concerns, candidate weaknesses and role requirements.</li><li>Research universities, institutes, trainers, online platforms and other potential training providers.</li><li>Compare training providers based on quality, relevance, credibility, language, assessments, certification, rights and cost.</li><li>Coordinate course structure, platform setup, testing, launch and learner access.</li><li>Monitor enrolment, completion, pass rates, learner feedback and training effectiveness.</li><li>Prepare recommendations regarding course providers, costs, pricing and commercial models for Management approval.</li><li>Coordinate with Marketing, Technical Support, Design and external providers when launching training programmes.</li><li>Prepare weekly and monthly reports covering client health, incidents, retention, onboarding and training activity.</li></ul><p>The role is intended to coordinate client onboarding, account health, service recovery, replacements and retention while also supporting the training catalogue and provider network.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Three to five years of experience in client success, operations, service delivery, account management, BPO, outsourcing, staffing, SaaS implementation or a similar service environment.</li><li>Proven experience supporting B2B clients after the sale.</li><li>Experience coordinating client onboarding, service reviews and operational follow-up.</li><li>Strong client communication and relationship-management skills.</li><li>Ability to manage complaints, incidents and service-recovery situations calmly and professionally.</li><li>Strong organizational, documentation and follow-up skills.</li><li>Ability to create and maintain practical SOPs, checklists, workflows and reports.</li><li>Experience using CRM, ticketing, project-management, attendance or workforce-management systems.</li><li>Understanding of client satisfaction, account health, retention and churn.</li><li>Ability to analyze operational information and identify recurring issues.</li><li>Experience coordinating training programmes, training providers, online courses or LMS platforms is strongly preferred.</li><li>Ability to evaluate training quality, relevance and commercial suitability.</li><li>Experience comparing supplier proposals and negotiating costs is an advantage.</li><li>Strong Arabic and English business communication.</li><li>Experience dealing with UAE or GCC clients is strongly preferred.</li><li>Ability to coordinate effectively across Jordan, Egypt and UAE teams.</li><li>Good commercial judgment and the ability to balance client satisfaction with operational feasibility.</li><li>Comfortable working in a fast-moving pre-launch environment.</li><li>Available to work full-time from the VirtuStaff office in Jordan.</li></ul><p><br></p><p>The original requirements emphasize client onboarding, retention, escalations, GCC communication, operational systems and training-provider coordination.</p><p><br></p><p><b>Preferred Background</b></p><p>Candidates with experience in one or more of the following areas will be preferred:</p><ul><li>SaaS or technology platforms.</li><li>Outsourcing or BPO.</li><li>Recruitment or staffing operations.</li><li>Customer success or account management.</li><li>Workforce management.</li><li>Learning and development.</li><li>LMS or online-training operations.</li><li>Client onboarding and implementation.</li><li>Quality assurance or service delivery.</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>EMPLOYMENT OPPORTUNITY</p>
<p>EXTERNAL POSTING<br> </p>
<p> <br> </p>
<p> <br> </p>
<p>-POSITION TITLE: Logistics Assistant </p>
<p>-POSITION LOCATION: Amman - Jordan</p>
<p>-REPORTS TO: Logistics & Procurement Officer</p>
<p>-CONTRACT TERM: Full time, 1 year (renewable based on performance and fund availability) </p>
<p>-LANGUAGES REQUIRED: Good spoken and written English Skills & Fluency in Arabic </p>
<p>-APPLICATION DEADLINE: June 13th, 2026</p>
<p>-START DATE: As soon as possible </p>
<p> <br> </p>
<p> <br> </p>
<p>BACKGROUND:</p>
<p> <br> </p>
<p>WUSC is a Canadian global development organization working to catalyze positive education and economic outcomes for young people. We bring together and collaborate with a diverse network of partners (including students, volunteers, schools, governments, not-for-profits, and businesses) who share this mission. Together, we influence systems change, and foster inclusive, youth-centered solutions that enable young people to thrive and belong. We work with all young people, with a focus on women and displaced populations. WUSC currently operates in 28 countries across Africa, Asia, the Middle East, and Latin America and the Caribbean, as well as in Canada, with an annual budget of approximately CAD $65 million. Our global team includes over 100 staff in Canada and more than 250 staff internationally, implementing a diverse portfolio of development projects in collaboration with numerous multilateral and bilateral donors, and philanthropic foundations.</p>
<p> <br> </p>
<p> <br> </p>
<p>RESPONSIBILITIES:</p>
<p> <br> </p>
<p>1) Driving & Navigating WUSC Jordan Fleet (as per WUSC Road Safety & Fleet Management Manual)</p>
<p> <br> </p>
<ul>
<li>To be responsible for any vehicle they drive, and transporting authorized WUSC personnel on official duty and cargo to the points of destination. This includes collecting documents/goods from partners and suppliers;</li>
<li>To be responsible for the day-to-day maintenance of their designated WUSC vehicle(s). This includes checking of oil (engine & brakes) and water (battery), adjusting Gas pressure as well as ensuring that all required tools in the vehicle are functional and available;</li>
<li>To coordinate with any supplier who is renting out any vehicle(s) to WUSC Jordan Office to ensure timely maintenance, repairs, and reviewing the received monthly invoices before being transferred to the Finance Department team;</li>
<li>To be responsible for the safe-keeping of tools and documents kept in the vehicle. Any damage or loss must be reported immediately;</li>
<li>To be responsible for the designated vehicle/s being representative and clean (interior as well as exterior) at all times;</li>
<li>To follow the schedule of servicing of the designated WUSC vehicles;</li>
<li>To ensure that non-WUSC staff traveling in WUSC vehicles are signing a Disclaimer (Waiver) form ;</li>
<li>To carry out multi-drop deliveries in a timely and safe manner as per the needs of the office;<br> </li>
</ul>
<p> <br>2) Operational & IT Logistics<br> <br> </p>
<ul>
<li>To assist in maintaining and up keeping the office;</li>
<li>To support the team members with IT logistical issues and maintenance of electronic and electrical devices and equipment;</li>
<li>To follow quality support standards to team members and comply with procedures, rules and regulations;</li>
<li>To ensure that the facility remains clean, sanitary, and well-organized;</li>
<li>To create, maintain and update a list of useful suppliers;</li>
<li>To liaise with the Logistics & Procurement Officer whenever maintenance of office facilities is required or in case of security and safety issues are raised and logistical assistance is needed;</li>
<li>To provide efficient support to all staff, volunteers, and visitors through facilitating arrangements related to visas extensions /residency permits, etc;</li>
<li>To review and validate the received transportation invoices and field travel logs from the transportation taxi firm before being transferred to the project manager and afterwards to the Finance Department team;</li>
<li>To provide logistical support for WUSC team members operating in the field or placed in different governorates. This support includes logistical and operational support when needed;</li>
<li>To undertake any other tasks assigned by the line supervisor;</li>
</ul>
<p> </p>
<p> <br> </p>
<p>3) Procurement</p>
<ul>
<li>To supervise goods delivery to the office by suppliers (if delivery is not offered/covered by supplier);</li>
<li>To support in drafting competitive bid analysis and purchase orders in partnership with the Logistics & Procurement Officer, and process the procurement main steps whenever needed;</li>
<li>To facilitate processing of outstanding invoices and payments to the Finance Department team;</li>
<li>To organize materials/documents transportation to assigned locations;</li>
<li>To follow up and track on purchased materials and/or services and store documents movement in partnership with the Logistics & Procurement Officer;</li>
<li>To ensure effective documentation and monitoring of office inventory, and assist in labeling WUSC Office and the projects partners fixed assets.</li>
</ul>
<p> <br> </p>
<p> <br> </p>
<p>QUALIFICATIONS AND COMPETENCIES<br> <br> </p>
<p>Experience:</p>
<p> <br> </p>
<ul>
<li> Must hold a valid Jordanian driver s license;</li>
<li>A minimum of 5 years of experience in driving;</li>
<li>Experience in working with NGO/INGOs or with regional/local development agencies in the logistics field is required;</li>
<li>Must be able to drive vehicles with automatic and/or manual gear with an excellent knowledge of streets and neighborhoods, roads and road conditions in order to easily navigate from one location to another; (Driving license type 3-1 at least);</li>
<li> Willingness to travel within Jordan to various locations as needed;</li>
<li>Adhere to all of WUSC policies and procedures, especially WUSC Jordan Travel & Transport Policy.</li></ul><ul><li> <br> </li>
</ul>
<p> </p>
<p>Education:</p>
<p> <br> </p>
<ul>
<li>Diploma in Business Administration, Information Management, Transport or Logistics, or any other relevant field, or equivalent professional experience</li>
<li>Reasonable knowledge in English and Math<br> </li>
</ul>
<p> <br> </p>
<p> <br> </p>
<p>Languages:</p>
<p> <br> </p>
<ul>
<li>Good written and verbal communication skills in English</li>
<li>Fluency in Arabic</li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a talented Associate Director, API R&D to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><p>Job Purpose</p><p>To lead the strategic direction, governance, and execution of research and development activities across the function, ensuring the successful design, development, scale-up, regulatory readiness, and commercialization of pharmaceutical products in alignment with business objectives, quality standards, and global regulatory expectations.</p><p>Key Responsibilities:</p><p>Strategy & Leadership</p><p>Define and drive the overall R&D vision, strategy, and innovation roadmap aligned with organizational growth priorities and portfolio needs.</p><p>Ensure vertical alignment with corporate strategy and horizontal integration with Quality, Regulatory Affairs, Manufacturing, Supply Chain, and Commercial functions.</p><p>Lead portfolio prioritization, technology selection, and resource allocation to maximize development success and return on investment.</p><p>Governance, Policies & Compliance</p><p>Establish, approve, and continuously enhance R&D policies, processes, and operating models to ensure compliance with global regulatory and quality standards.</p><p>Ensure adherence to all relevant legislative, safety, environmental, and quality requirements across R&D operations.</p><p>Scientific & Technical Oversight</p><p>Provide executive scientific leadership across synthesis, formulation, analytical development, validation, technology transfer, and scale up activities for standard and complex pharmaceutical products.</p><p>Oversee experimental design, data interpretation, stability strategies, and technical risk mitigation to ensure robust, commercially viable products.</p><p>Guide regulatory enabling development activities and ensure readiness for submissions and inspections in relevant markets.</p><p>Maintain awareness of emerging technologies, intellectual property landscapes, and industry trends to sustain competitive advantage and innovation.</p><p>Project & Portfolio Management</p><p>Govern end to end development programs from concept through commercialization, ensuring delivery within agreed timelines, scope, quality, and budget.</p><p>Lead cross functional decision making, issue resolution, and risk management for complex development projects.</p><p>Oversee external partnerships, CRO/CDMO collaborations, and technical alliances to ensure quality, efficiency, and knowledge transfer.</p><p>Financial Stewardship</p><p>Direct the preparation, optimization, and control of the R&D budget, ensuring effective utilization of resources and identification of cost efficiency opportunities.</p><p>Monitor financial performance and implement corrective actions to maintain alignment with strategic and operational objectives.</p><p>People & Culture</p><p>Build, lead, and develop high performing multidisciplinary R&D teams through clear objectives, capability development, succession planning, and performance management.</p><p>Foster a culture of scientific excellence, innovation, collaboration, accountability, and continuous improvement.</p><p>Continuous Improvement & Innovation</p><p>Champion operational excellence, digital enablement, and process optimization across R&D to enhance productivity, quality, and speed to market.</p><p>Promote knowledge sharing, research visibility, and adoption of international best practices.</p><p>Reporting & Stakeholder Management</p><p>Provide executive level reporting on R&D performance, portfolio progress, risks, and strategic opportunities.</p><p>Represent R&D in senior governance forums and with external stakeholders, partners, and regulatory bodies as required.</p><p>Safety, Quality & Environment</p><p>Ensure a safe, compliant, and environmentally responsible R&D workplace aligned with corporate standards and regulatory expectations.</p><p>Related Assignments</p><p>Perform additional leadership or strategic duties as required by the organization.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><p>Minimum Qualifications</p><p>PhD degree in Pharmacy, Chemistry, Pharmaceutical Sciences, Chemical Engineering, or a related scientific discipline.</p><p>Minimum Experience</p><p>Significant progressive experience in pharmaceutical Research & Development, including senior leadership responsibility across multidisciplinary teams and complex product development portfolios.</p><p>Core Competencies</p><p>Strategic leadership and innovation management</p><p>Deep scientific and technical expertise in pharmaceutical development</p><p>Regulatory and quality compliance knowledge</p><p>Portfolio and project governance</p><p>Financial and operational management</p><p>Stakeholder engagement and executive communication</p><p>Talent development and organizational leadership</p><p>Continuous improvement and change leadership</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>&#xa;&#xa;</p><p>Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.</p><br><p>As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.</p><br><p>We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.</p><br><p>If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.</p><br><p>Let’s build what’s next, together.</p><br>&#xa;&#xa;<p><b>What this role is all about</b></p><br><p>As an Account Executive at Infobip, you will own the end-to-end sales cycle and play a critical role in driving sustainable revenue growth. You will work closely with prospects and customers to understand their business challenges and position Infobip’s solutions as long-term value drivers. You will be part of a collaborative, high-performing sales team that partners closely with product, marketing, and support to deliver outstanding customer outcomes. This role is well suited for someone motivated by ownership, impact, and building trusted client relationships.</p><br><p><b>What you’ll do</b></p><br><ul><li>Develop and execute strategic sales plans to achieve and exceed assigned revenue targets</li><li>Identify, qualify, and progress new business opportunities using a variety of prospecting techniques</li><li>Conduct in-depth needs analysis to understand customer challenges and map them to Infobip’s product portfolio</li><li>Prepare and deliver persuasive sales presentations and product demonstrations to prospective clients</li><li>Own and manage the full sales cycle, including contract negotiations and deal closure</li><li>Collaborate cross-functionally with product, marketing, and support teams to ensure smooth onboarding and customer satisfaction</li><li>Monitor industry trends, market dynamics, and competitor activity to identify new opportunities and refine sales strategies</li><li>Address client objections and concerns with structured problem solving and critical thinking</li><li>Build and maintain long-term relationships with key decision-makers and stakeholders</li><li>Maintain accurate sales forecasts and up-to-date opportunity data in the CRM system</li></ul><p><b>What makes you a strong fit</b></p><br><ul><li>Proven experience as an Account Executive or in a comparable sales role, ideally within SaaS or telecommunications</li><li>Strong commercial acumen with a solid understanding of business drivers and value-based selling</li><li>Excellent negotiation and persuasion skills, with demonstrated experience in contract negotiations</li><li>Strong critical thinking and problem-solving capabilities in complex sales environments</li><li>Ability to collaborate effectively across functions and drive alignment toward shared goals</li><li>Good understanding of industry dynamics relevant to Infobip’s solutions</li><li>Confident objection-handling skills and the ability to navigate multi-stakeholder sales processes</li><li>Solid product knowledge or the ability to quickly learn and position technical solutions</li><li>Proficiency in sales prospecting techniques, tools, and CRM systems</li><li>Experience with solution-selling methodologies</li></ul><p><b>Nice-to-have qualifications</b></p><br><ul><li>Experience selling complex, multi-product platforms or enterprise solutions</li><li>Background in managing long sales cycles with multiple decision-makers</li></ul>&#xa;&#xa;<b>Why you'll love it here</b>
<b>• Financial rewards & recognition</b> - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. <b>• Flexible work arrangements</b> - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. <b>• ESOP (Employee Stock Ownership Plan)</b> - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options. <b>• Work-life balance and Well-being</b> - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations. <b>• Career mobility</b> - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. <b>• Professional development</b> - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. <b>• International mobility</b> - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. <i>While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.</i> &#xa;&#xa;<p><b>Diversity drives connection </b></p><br><p><b>Infobip is built on diverse backgrounds, perspectives, and talents. </b>We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace. </p><br><p>No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here. </p><br><p><b>All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity. </b> </p><br><p>Read more about our <span><u>hiring process</u></span>.</p><br>&#xa;&#xa;#LI-KS4&#xa;&#xa; </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develop and implement effective recruitment processes in collaboration with the HR and Recruitment team</p><p>Collaborate with hiring managers to identify job requirements and draft detailed job descriptions</p><p>Screen resumes and applications and conduct initial phone screenings to create a shortlist of qualified candidates</p><p>Schedule and coordinate interviews with the hiring managers and other stakeholders</p><p>Track and analyze recruiting metrics (eg. Time to hire, source of hire) to optimize the recruitment process and provide regular updates to HR Director, EMEA</p><p>Foster long-lasting relationships with potential candidates for future job openings</p><p>Keep abreast of trends and innovative recruiting techniques</p><p>Partner with Marketing to promote our Company culture and technical opportunities on social media, at career fairs and through online communities.</p><p>Energetic with strong interpersonal skills; team player.</p><p>Excellent English oral and written communication skill; proficient in use of, Word and Excel</p><p>Effective negotiation skills.</p><p>Ability to handle sensitive and confidential information appropriately</p><p>Experience with various interview formats, including phone screening calls, in-person interviews, and group video interviews</p><p>Ability to work with multiple stakeholders in a fast-paced organization</p><p>Strong organizational and time-management skills</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor’s degree in Human Resources, Business Administration or related field.</li><li>Proven experience as a recruiter, either in-house or at a staffing agency.</li><li>Proficiency in social media, resume databases, and professional networks (Linkedin, job boards etc)</li><li>Strong understanding of full-cycle recruitment processes and candidate selection methods.</li><li>Minimum of 2-4 years experience (internships, co-op programs or part time roles in recruitment or Human Resources are considered).</li><li>Experience within a technical industry or a technical role is advantageous.</li><li>Basic understanding of technical roles eg. Software Engineering, Data Science, Database Engineering, Systems Administrator and similar roles.</li><li>Experience of UK/USA and Europe recruiting</li></ul><p></p></section>
<p>The GIZ Regional Programme <strong>Digital Trade and E-Commerce in the MENA Region </strong>is seeking to hire an “<strong>Economic Cooperation and Private Sector Development Advisor - Focus: E-commerce & Digital Trade</strong>” based in Jordan- for full-time base employment.</p>
<p>The regional programme "Digital Trade and E-Commerce in the MENA Region" is co-funded by the European Union (DG MENA) and the German Federal Ministry for Economic Cooperation and Development (BMZ) and implemented by GIZ and the International Trade Centre (ITC). It aims to develop e-commerce and digital trade in the South Mediterranean region to enhance business opportunities and foster decent job creation, in cooperation with the public and the private sectors. The programme covers eight countries — Algeria, Egypt, Jordan, Lebanon, Libya, Morocco, Palestine, and Tunisia, with national implementation activities in <strong>Egypt, Jordan, Morocco and Tunisia.</strong></p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>Bachelor’s degree in Economics, Business, Law, Information Technology, or a related field is required. A Master's degree in a similar field is preferred.</li>
<li>Sound know-how of international trade policies, agreements and rules governing e-commerce and digital trade. In-depth knowledge of the framework conditions in Jordan shaping the country’s digital trade readiness.</li>
<li>At least 5 years of experience in economic cooperation and private sector development projects.</li>
<li>Implementation experience minimum of 3 years of activities in digital trade and e-commerce: strategies and regulatory approaches for e-commerce; technical tools and solutions enabling e-commerce and digital trade (e-signature, e-payments, e-commerce platforms and others).</li>
<li>Analytical skills and structured working style. Moreover, a solution- and results-oriented work approach.</li>
<li>Willingness to travel occasionally on missions to other countries in the region and to Germany.</li>
<li>Fluency in English as program language is required. </li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<ul>
<li>Independently designing and implementing measures and activities of the regional EU co-funded program “Digital Trade in the MENA Region” in Jordan - in close dialogue with the program’s GIZ country coordinator in Jordan, as well as component leads based in Germany and the region </li>
<li>Advising partners on digital trade and e-commerce topics, ensuring excellent quality of advisory services to all stakeholders of the project. </li>
<li>Coordination of events, policy dialogues, missions in the regional project. </li>
<li>Drafting Terms of Reference for consulting services, coordinating and managing consultants and ensuring their high quality of implementation in line with program outcomes. </li>
<li>Supporting data collection, reporting and the collection and analysis of evidence for better project implementation. </li>
<li>Preparing communication material to highlight the quality of work, impact and expertise of GIZ.</li>
<li>Actively contributing to the development and dissemination of technical products, knowledge exchange formats and the collaboration with other projects and partners </li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
<p><h4>Description</h4>
<p>Optimiza is seeking a dedicated Scrum Master to guide our software development teams in adopting Agile principles and practices. The Scrum Master will serve as a facilitator for Agile processes, helping teams deliver high-quality software solutions efficiently and effectively. You will work closely with product owners, developers, and stakeholders to foster collaboration, remove impediments, and promote continuous improvement.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.</li>
<li>Coach teams on Agile principles and Scrum practices to ensure successful project delivery.</li>
<li>Assist product owners in managing and prioritizing the product backlog.</li>
<li>Identify and remove obstacles that impede the team's progress.</li>
<li>Promote a culture of transparency, accountability, and continuous improvement.</li>
<li>Track and report on team performance metrics to management and stakeholders.</li>
<li>Collaborate with other Scrum Masters, project managers, and organizational leaders to enhance Agile maturity across the company.</li>
<li>Support cross-functional team collaboration and alignment with business goals.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Computer Science, Business, or a related field.</li>
<li>3+ years of experience as a Scrum Master in software development environments.</li>
<li>Certified ScrumMaster (CSM) or equivalent Agile certification is required.</li>
<li>Strong knowledge of Agile methodologies, scrum framework, and software development lifecycle.</li>
<li>Excellent facilitation, communication, and interpersonal skills.</li>
<li>Proven ability to resolve conflicts and foster positive team dynamics.</li>
<li>Experience using Agile project management tools such as JIRA, Confluence, or similar.</li>
<li>Ability to manage multiple teams or projects simultaneously.</li>
<li>Strong organizational and problem-solving abilities.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance.</p></p><p></p>
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until first week of October 2026</span></p>
<p class="x_MsoNormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >About Mercy Corps:</span></b></p>
<p class="x_MsoNormal" ><span >Mercy Corps (MC) is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action helping people triumph over adversity and build stronger communities from within. MC has worked in Jordan since 2003 to implement a variety of programs funded by global public institutions, as well as private donors to meet the urgent needs of vulnerable populations, build cohesive and civically engaged communities, and increase inclusive economic opportunities. MC’s current portfolio in Jordan focuses on three domains: resilient individuals, strong communities and governance, and environmentally sustainable and inclusive economic growth. MC integrates cross-cutting themes of youth, gender equality and empowerment, governance, natural resource management, and technology.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >About the Project:</span></b></p>
<p class="x_MsoNormal" ><span >Jordan, one of the most water-scarce countries in the world, is facing escalating climate-related disasters that threaten its communities, economy, and environment. Rising temperatures, declining rainfall, and more frequent extreme weather events, particularly flash floods and heatwaves, are straining the country’s already limited water resources and disrupting agriculture. In response, Mercy Corps Jordan is implementing Tabeaa: Strengthening Climate Resilience in Jordanian Communities, a project co-funded by the Z Zurich Foundation and the Embassy of Switzerland in Jordan. Tabeaa is part of Mercy Corps’ ongoing work under the Zurich Climate Resilience Alliance, which focuses on enhancing resilience to climate hazards globally. Through Tabeaa, Mercy Corps Jordan is strengthening climate change adaptation (CCA) and disaster risk reduction (DRR) efforts at both national and local levels. Nationally, the project supports the localization and enforcement of climate policies and promotes climate-smart investments to build long-term resilience. At the community level, Tabeaa works in five highly vulnerable locations (Wadi Musa, Azraq, Mlaih, Dieban, and Shobak), implementing locally driven interventions to protect water resources, reduce disaster risks, and support sustainable livelihoods. By integrating national-level policy action with grassroots resilience-building, Tabeaa empowers both institutions and communities to sustainably adapt to Jordan’s growing climate challenges.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Background & Rationale:</span></b></p>
<p class="x_MsoNormal" ><span >As part of the Tabeaa project, Mercy Corps Jordan is running a Climate-Smart Open Innovation Bootcamp that supports Jordanian entrepreneurs and start-ups developing practical solutions to flash floods, heatwaves, and other climate hazards facing local communities. The bootcamp guides selected teams through mentorship, technical support, and prototype development and will conclude with a national pitch event at the end of September 2026, where the finalists present their solutions and two winners are selected.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The national pitch event is a key moment for the project and its partners. It showcases home-grown climate innovation, connects entrepreneurs with investors and stakeholders, and demonstrates the value of the Tabeaa approach to donors, government, and the wider public. Capturing this journey and the national pitch event through high-quality visual content is essential to extend its reach and preserve its impact.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >To do this well, the project needs a Creative Videography, Photography, and Storytelling National (Jordanian) Individual Consultant to document the full story: the entrepreneurs and the prototypes they are building, the bootcamp journey that leads them to the pitch, and the key moments and atmosphere of the national event. This content will be used across social media, donor and partner communications, and future project outreach.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The project is therefore seeking an experienced individual consultant to capture and produce a complete package of photos and videos before, during, and after the national pitch event.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><u><span >Consultant Objectives:</span></u></b></p>
<p class="x_MsoNormal" ><span >The consultant will support the Tabeaa project team in documenting the Climate-Smart Open Innovation Bootcamp through clear, creative and high-quality photos and videos. The content should highlight the participating entrepreneurs, their solutions, the bootcamp journey, and the role of innovation in strengthening climate change adaptation (CCA), disaster risk reduction (DRR), and climate resilience in Jordan.</span></p>
<ul type="disc">
<li class="x_MsoListParagraph" ><span >Attend weekly follow-up meetings with Mercy Corps, either in person or online, to align on progress, schedules, scripts, branding, and feedback.</span></li>
<li class="x_MsoListParagraph" ><span >Prepare a clear workplan and timeline, including filming dates, photography sessions, video scripts, review milestones, and final delivery dates.</span></li>
<li class="x_MsoListParagraph" ><span >Capture professional photography and video footage of the bootcamp trainings, participants, prototypes, portraits, and national pitch event.</span></li>
<li class="x_MsoListParagraph" ><span >Produce 11 one-minute participant story videos, one for each participating entrepreneur/team, showing who they are, their innovation, the challenge it addresses, and what they aim to achieve.</span></li>
<li class="x_MsoListParagraph" ><span >Produce the required video package, including the participant story videos, a 3–4-minute participant journey video, a 1-minute national pitch event recap video, and a 30-60 second teaser video before the national event.</span></li>
<li class="x_MsoListParagraph" ><span >Ensure all outputs follow Mercy Corps, Tabeaa, and partner branding and are ready for donor, partner, social media, and public communication use.</span></li>
</ul>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Consultant Deliverables:</span></b></p>
<p class="x_MsoNormal" ><span >The consultant is expected to deliver the following:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >Coordination and follow-up</span></li>
</ol>
<ul type="disc">
<li class="x_MsoListParagraph" ><span >Attend weekly follow-up meetings with Mercy Corps, or as agreed with the project team.</span></li>
<li class="x_MsoListParagraph" ><span >Incorporate Mercy Corps feedback into filming, editing, and final outputs.</span></li>
</ul>
<ol start="2" type="1">
<li class="x_MsoListParagraph" ><span >Workplan, scripts, and production plan</span></li>
</ol>
<ul type="disc">
<li>
<ul type="disc">
<li class="x_MsoListParagraph" ><span >Submit a clear workplan and timeline covering filming, interviews, training coverage, portrait sessions, national event coverage, review rounds, and delivery dates.</span></li>
<li class="x_MsoListParagraph" ><span >Prepare scripts/interview questions for the participant story videos and journey video, for Mercy Corps approval before filming.</span></li>
</ul>
</li>
</ul>
<ol start="3" type="1">
<li class="x_MsoListParagraph" ><span >Photography</span></li>
</ol>
<ul type="disc">
<li>
<ul type="disc">
<li class="x_MsoListParagraph" ><span >Deliver one high-resolution professional portrait/photo for each of the 11 participating entrepreneurs/teams.</span></li>
<li class="x_MsoListParagraph" ><span >Deliver an edited high-resolution photo library covering trainings, mentorship sessions, prototype development, bootcamp activities, and the national pitch event.</span></li>
<li class="x_MsoListParagraph" ><span >National event photos should cover speakers, judges, participants, pitches, prototype showcases, winners, branding, networking, and event atmosphere.</span></li>
</ul>
</li>
</ul>
<ol start="4" type="1">
<li class="x_MsoListParagraph" ><span >Videos</span></li>
</ol>
<ul type="disc">
<li>
<ul type="disc">
<li class="x_MsoListParagraph" ><span >Produce 11 participant story videos, approximately 1 minute each, introducing each participant/team, their innovation, the challenge addressed, and what they aim to achieve.</span></li>
<li class="x_MsoListParagraph" ><span >Produce one main video, approximately 3–4 minutes long, capturing the participants' journey from trainings and prototype development to the national pitch event.</span></li>
<li class="x_MsoListParagraph" ><span >Produce one national pitch event recap video, approximately 1 minute long, suitable for social media.</span></li>
<li class="x_MsoListParagraph" ><span >Produce one teaser video, approximately 30–60 seconds long, to build visibility ahead of the national pitch event.</span></li>
<li class="x_MsoListParagraph" ><span >Capture professional video footage of the national pitch event to support the recap video, journey video, and future Mercy Corps communications.</span></li>
</ul>
</li>
</ul>
<ol start="5" type="1">
<li class="x_MsoListParagraph" ><span >Final handover</span></li>
</ol>
<ul type="disc">
<li>
<ul type="disc">
<li class="x_MsoListParagraph" ><span >Submit all final edited videos and photos in ready-to-use formats.</span></li>
<li class="x_MsoListParagraph" ><span >Submit all raw footage, raw photos, editable/source files, subtitles/text files where applicable, and related project files.</span></li>
<li class="x_MsoListParagraph" ><span >All materials must be handed over to Mercy Corps with full ownership and usage rights.</span></li>
</ul>
</li>
</ul>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Timeframe / Schedule:</span></b></p>
<p class="x_MsoNormal" ><span >The assignment is expected to run from the first week of August 2026 until the completion of post-event editing and final handover following the national pitch event in the first week of October 2026. The assignment will cover planning and follow-up, filming during bootcamp trainings and participant activities, portrait sessions, teaser production ahead of the national event, full media coverage of the national pitch event, post-event editing, and final delivery.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Exact filming dates, review rounds, and delivery deadlines will be agreed with Mercy Corps at contract signature.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The Consultant will report to: Partnerships and Influencing Coordinator and Communications Team - Mercy Corps Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The Consultant will work closely with: the Mercy Corps Tabeaa project and communications teams, the participating entrepreneurs, and relevant project partners and stakeholders.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Required Experience & Skills:</span></b></p>
<ul type="disc">
<li class="x_MsoListParagraph" ><span >Proven experience in professional and creative videography, photography, and video editing, including event coverage and short story-style videos.</span></li>
<li class="x_MsoListParagraph" ><span >Experience producing entrepreneurs, participant, or story videos for social media, donor communication, or campaigns.</span></li>
<li class="x_MsoListParagraph" ><span >Strong photography skills, including portraits, event photography, and product/prototype photography.</span></li>
<li class="x_MsoListParagraph" ><span >Ability to produce short-form content, including teasers, recap videos, and social media-ready videos.</span></li>
<li class="x_MsoListParagraph" ><span >Ability to follow branding guidelines and produce polished, consistent outputs.</span></li>
<li class="x_MsoListParagraph" ><span >Access to professional production equipment, including camera, audio, lighting, stabilization equipment, editing software, and backup storage.</span></li>
<li class="x_MsoListParagraph" ><span >Fluency in Arabic and good English, written and spoken. Ability to support captions, subtitles, or bilingual text where required is an asset.</span></li>
</ul>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Application</span></b></p>
<p class="x_MsoNormal" ><span >Interested individual consultants must submit the following:</span></p>
<ul type="disc">
<li class="x_MsoListParagraph" ><span >Updated Curriculum Vitae (CV).</span></li>
<li class="x_MsoListParagraph" ><span >Portfolio or links to relevant previous work, especially story-style videos, event coverage, social media videos, portraits.</span></li>
<li class="x_MsoListParagraph" ><span >Financial proposal in Jordanian Dinar (JOD), covering all costs required to complete the assignment and deliver all outputs. Financial offers must be based on a fixed price for each deliverable/sub-deliverable. Prices must be all-inclusive and covering costs related to: transportation, equipment and tools needed, any software, application, licenses, and subscriptions the Consultant needs to complete the work.</span></li>
<li class="x_MsoListParagraph" ><span >At least five recent references, including name, organization, email, and phone number.</span></li>
</ul>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Offers will be evaluated against Mercy Corps’ cost-effectiveness and efficiency standard.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Diversity, Equity & Inclusion</span></b></p>
<p class="x_MsoNormal" ><span >Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Equal Employment Opportunity</span></b></p>
<p class="x_MsoNormal" ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (<a href="mailto:integrityhotline@mercycorps.org" title="mailto:integrityhotline@mercycorps.org">integrityhotline@mercycorps.org</a>).</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Tuesday 21 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section above .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Position Summary</b></p><br><p><b>Risk Advisory | Internal Client Services | Intern - Accountant</b></p><br> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche ME. It has received numerous awards in the last few years which include Best Employer in the Middle East, best consulting firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).</p><br> <p>A career in Risk Advisory is all about the challenge of helping our clients manage risk and uncertainty, from the boardroom to the network. The spectrum of risk is broad, and our core competencies encompass control assurance, internal audit, corporate governance consulting, risk management, regulatory consulting, and IT security services. To be a Risk Advisory professional with Deloitte & Touche Middle East means you will gain a wealth of experience across a wide spectrum of industries. Diversity is not just a part of the business landscape in the region but also an integral part of Deloitte & Touche Middle East. Just as we are committed to seeing our clients excel, we are committed to providing you with the right environment to learn and grow and to tailor a career to your needs.</p><br> <p><b><u>Our Purpose</u></b></p><br> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br> <p><b>Our shared values guide the way we behave to make a positive, enduring impact:</b></p><br> <ul><li>Lead the way</li><li>Serve with integrity</li><li>Take care of each other</li><li>Foster inclusion</li><li>Collaborate for measurable impact</li></ul> <p>During your tenure as an Intern - Accountant, you will support the Middle East Risk Internal Client Services team in working on general accounting practices including but not limited to the following:</p><br> <ul><li>Overall responsibility of bookkeeping and GL controlling</li><li>Daily review/ preparation of day to day entries (AR/ AP/ BPV/ BRV/ IC/ JVs)</li><li>Independently manage month end closing process</li><li>Review and assist preparation of various monthly schedule/ reconciliation/ tasks</li><li>Preparation/ submission of monthly VAT and WHT returns</li><li>Understanding of “Percentage of Completion Method” of “Revenue Recognition” and it’s accounting</li><li>Independently manage the auditors</li><li>Assist in tax return preparations</li><li>Support with various other internal reporting requirements and adhoc task</li></ul> <p><b><u>Leadership Capabilities</u></b>:</p><br> <ul><li>Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make</li><li>Develops high-performing people and teams through challenging and meaningful opportunities</li><li>Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders</li><li>Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people</li><li>Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction</li></ul> <p><b><u>Qualifications</u></b>:</p><br> <ul><li>0-1 years of relevant experience</li><li>University degree in accounting from a reputable University</li><li>Arabic and English is a must (written & spoken)</li><li>Proficient in MS office, especially in Excel</li><li>Ability to handle multiple tasks and responsibilities in a deadline-oriented environment and flexible work hours</li><li>Exceptional attitude, self-starter, team player and process oriented</li></ul> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Cybersecurity Consultant is responsible for delivering cybersecurity advisory, governance, risk, and compliance services across enterprise, government, and critical infrastructure customers throughout the MENA region.<br> Operating within ZainTECH’s Cybersecurity Advisory Services practice, the role helps organizations assess, strengthen, and mature their cybersecurity posture through strategic consulting engagements aligned with industry best practices, regulatory requirements, and business objectives.<br> This role assess security maturity, identify gaps, develop cybersecurity roadmaps, and provide actionable recommendations that enhance resilience and reduce organizational risk.<br> The role plays a key part in expanding ZainTECH’s cybersecurity advisory capabilities while supporting opportunities that may transition into recurring managed security services.<br> Responsibilities: Cybersecurity Advisory & Consulting Lead and deliver cybersecurity consulting engagements across a broad range of industries and customer environments.<br> Provide strategic advisory services covering Cybersecurity strategy, Governance frameworks, Risk management, Compliance programs and Security transformation initiatives Assess customer cybersecurity capabilities and provide recommendations aligned with business and regulatory requirements.<br> Support organizations in developing cybersecurity operating models and governance structures.<br> Security Assessments & Gap Analysis Conduct cybersecurity maturity assessments against recognized standards and frameworks including ISO/IEC 27001, NIST Cybersecurity Framework (NIST CSF),CIS Critical Security Controls and Applicable regional cybersecurity regulations Perform Gap assessments, Risk assessments, Control effectiveness reviews and Compliance assessments Identify security weaknesses, process gaps, and governance deficiencies.<br> Develop prioritized remediation roadmaps aligned with organizational objectives.<br> Governance, Risk & Compliance (GRC) Advise customers on the design and implementation of cybersecurity governance frameworks.<br> Support the development of Security policies, Standards, Procedures and Control frameworks Facilitate cybersecurity risk management activities and risk workshops.<br> Assist customers with compliance readiness and regulatory alignment initiatives.<br> Provide recommendations for improving organizational security governance and oversight.<br> Security Architecture & Control Advisory Review existing security controls and architecture designs.<br> Provide risk-based recommendations covering Identity and Access Management, Network Security, Endpoint Security, Cloud Security, Data Protection and Security Monitoring Ensure recommendations are practical, scalable, and aligned with customer business requirements.<br> Support cybersecurity transformation and modernization programs.<br> Client Engagement & Stakeholder Management Act as a trusted cybersecurity advisor to customer stakeholders.<br> Facilitate workshops, interviews, and assessment activities.<br> Present findings and recommendations to Executive leadership, Technology teams, Risk and compliance functions and Regulatory stakeholders Build strong relationships with customer teams and maintain high levels of client satisfaction.<br> Our Culture & Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Bachelor's degree in information technology or a related field.<br> Minimum 5 years of hands-on cybersecurity experience, with a track record of advisory or consulting delivery.<br> At least one valid NCSC-approved professional certification like (CISSP, CISM (Certified Information Security Manager), ISO/IEC 27001 Lead Implementer / Lead Auditor, or CISA , or another equivalent certification in the same field that is approved by the NCSC and published on its official website.<br> Working command of ISO/IEC 27001, NIST CSF, and applicable Jordanian and regional regulatory requirements.<br> Excellent written and verbal communication in English and Arabic, with the ability to present to executive and regulatory stakeholders.<br> Advanced degree (Master's or higher) in cybersecurity, information systems, or a related discipline is preferable.<br> Multiple certifications across governance, risk, and audit (for example holding more than one of CISSP, CISM, CISA, ISO 27001 LI/LA) is preferable.<br> Prior experience in a consultancy, system integrator, or telco-affiliated security practice serving regulated sectors is preferable.<br></span> </div>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program </span><span > </span></p>
<p ><span >The </span><span >Communications Senior Officer</span><span > will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >The Communications Senior Officer will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p>
<p > </p>
<p ><span >Essential Responsibilities</span></p>
<p ><span >In coordination with the Director of Communications (DOC):</span></p>
<p > </p>
<p ><em >● Strategic: </em></p>
<p ><span >○ Have a key role in the implementation of Iqlaa’s communications strategies and plans in accordance with USG rules and regulations, and as per the accounts (partners/ sub-grantees/ contractors) assigned to them by DOC </span></p>
<p ><span >○ Establish deep understanding of program progress and activities and identify potential stories or news for publishing</span></p>
<p ><span >○ Refine and maintain Iqlaa’s desired identity throughout all channels of communication</span></p>
<p ><span >○ Conduct regular stakeholder/ audience analysis</span></p>
<p > </p>
<p ><em >● Content Development & Dissemination: </em></p>
<p ><span >○ Timely development of high-quality engaging and effective communication and media materials for internal and external dissemination, including video production, speeches, talking points, advocacy agendas, press releases, success stories, social media posts, fact sheets, and reports, etc (content submitted to DOC needs to be in its final stage requiring minimal to no feedback)</span></p>
<p ><span >○ Apply a collective-impact approach in capturing stories and drafting reports</span></p>
<p ><span >○ Disseminate and publish internal and external communications content online and offline</span></p>
<p ><span >○ Coordinate with relevant partners, sub-grantees, contractors and beneficiaries to produce professional photographs and videos and maintain a database of impactful project audiovisual materials</span></p>
<p > </p>
<p ><em >● Social Media, Media Monitoring & Media Reach:</em></p>
<p ><span >○ Create and manage social media calendars including planning, content creation, publishing, monitoring, and reporting on performance results</span></p>
<p ><span >○ Manage social media boosting and advertising within allocated budgets</span></p>
<p ><span >○ Monitor social media trends and identify new tools and innovate practices to maintain effectiveness and relevance of the applied social media approach through the Iqlaa and Mercy Corps’ social media platforms</span></p>
<p ><span >○ Track, analyze, evaluate, and adapt social media campaigns and exposure to reach desired outcomes</span></p>
<p ><span >○ Conduct media monitoring of local news outlets to capture important news and facts relevant to, or which may impact, the program or partners</span></p>
<p ><span >○ Support media efforts, including reaching out to media representatives and coordinating media attendance and coverage at events, etc</span></p>
<p ><span >○ Explore opportunities to feature Iqlaa’s activities and beneficiaries through TV, radio and magazines articles and interview</span></p>
<p > </p>
<p ><em >● Events:</em></p>
<p ><span >○ Lead on the organization and execution of events assigned by DOC and develop related communications materials and coverage. Have appropriate planning in place in good time ahead of every upcoming activity/event.</span></p>
<p > </p>
<p ><em >● Accounts Management and Review:</em></p>
<p ><span >○ Manage accounts assigned by DOC (partners/ sub-grantees/ sub-contractors) in terms of finalizing their communications plans, applying regular updates, and closely following up on their implementation, making sure the set activities are prepared for in good time in advance, allowing for sufficient time for review and seeking approvals</span></p>
<p ><span >○ Review accounts’ relevant content in terms of marking, messaging, and quality, and following up on the approvals process at Iqlaa</span></p>
<p ><span >○ Ensure program compliance with USG communications, branding and marking requirements throughout partners/ sub-grantees/ sub-contractors and Iqlaa team’s work and material</span></p>
<p > </p>
<p ><em >● Reporting: </em></p>
<p ><span >○ Contribute to the donor reports development process including collecting information, and drafting and editing high-quality content in a timely manner</span></p>
<p ><span >○ Preparing the communications section in the quarterly and annual donor reports </span></p>
<p > </p>
<p ><em >● Collaboration:</em></p>
<p ><span >○ Ensure collaboration and coordination within the communications team and with other functions and components of Iqlaa and Mercy Corps</span></p>
<p ><span >○ Collaborate with technical and administrative staff to finalize communications materials </span></p>
<p ><span >○ Support communications-related work as required</span></p>
<p ><span >○ Provide communication-related administrative support </span></p>
<p ><span >○ Implement creative, consistent, and effective outreach activities, in collaboration with the outreach team, leveraging tools like public awareness campaigns, printed advertising, radio, website, social media and other forms of electronic communications, in addition to events and information learning platforms</span></p>
<p > </p>
<p ><em >● Other: </em></p>
<p ><span >○ Assist in drafting requests for quotations/proposals and terms of reference for communication activities </span></p>
<p ><span >○ Initiate procurement requests as relevant to assigned work, and following up on their completion</span></p>
<p ><span >○ Update and manage contacts databases and media contacts lists </span></p>
<p ><span >○ Maintain up to date archiving of all relevant communications material on the dedicated online drives</span></p>
<p ><span >● Other duties as assigned by direct supervisor and/or senior leadership</span></p>
<p ><span >● Flexibility to work across different sites in Jordan on day missions</span></p>
<p > </p>
<p ><em >SAFEGUARDING RESPONSIBILITIES </em></p>
<p ><span >● Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Communications Specialist or Director of Communications </span></p>
<p ><span >Works Directly With:</span><span > Director of Communications, Communications Team Members, Deputy Chief (s) of Party, Technical Leads and other relevant staff, partners</span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >● BSc/BA in Marketing, Communications, Business, or a related field is desired</span></p>
<p ><span >● 4 to 6 years of proven experience in communications and social media, preferably with experience working in USG-funded projects</span></p>
<p ><span >● Native Arabic speaker</span></p>
<p ><span >● Outstanding communication abilities and writing skills with proven capacity to produce high-quality briefs, press releases, reports, and other communication pieces in English and Arabic for internal and external stakeholders </span></p>
<p ><span >● Solid editing and translating skills in English and Arabic</span></p>
<p ><span >● Experience with management of online and social media communication</span></p>
<p ><span >● Demonstrated expertise in dissemination of information through print, web, and email</span></p>
<p ><span >● Daily monitoring of the media and identification of news and content relevant to Iqlaa</span></p>
<p ><span >● Events coordination experience</span></p>
<p ><span >● Research skills</span></p>
<p ><span >● Excellent computer skills including proficiency with Microsoft Office </span></p>
<p ><span >● Photo editing skills using Photoshop, Adobe </span></p>
<p ><span >● Skills using Adobe Illustrator, Adobe Premier, InDesign, and content management systems is a plus </span></p>
<p ><span >● Video editing is a plus</span></p>
<p > </p>
<p ><span >Success Factors</span><span > </span></p>
<p ><span >The Communications Senior Officer will have a deep commitment to humanitarian principles and values as well as to the overall objectives and approach of the Iqlaa program. They will be curious and have a</span></p>
<p ><span >willingness to learn new skills and methodologies while bringing a solid foundation in communication and marketing at donor-funded programs ideally in Jordan or the region. They will be well-organized and strong communicators with excellent writing and editorial skills in English and Arabic. </span></p>
<p > </p>
<p ><span >They will have the ability to work under pressure, independently and with limited supervision and will be highly organized with creative problem-solving skills. They will have high attention to details, excellent digital marketing experience, and demonstrate proactivity, administration, collaboration, teamwork, excellent communication and interpersonal skills. They will have strong planning and time management skills, including the ability to juggle multiple tasks and respond rapidly to new events and competing priorities. </span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it requires up to 40% in-country travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون والأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p><b>Position Title: Project Officer (Protezione) / Protection Project Officer</b></p><p><b>Duty Station(s): Amman - Jordan</b></p><p>Period: 12 months</p><p>Monthly Gross Range salary: 2.496-2.750 Euro</p><p>Tipo di contratto / Contract: Contratto di collaborazione / Contract of Collaboration</p><p>Donor: AICS (Italian Agency for Development Cooperation)</p><p>Closing date of the vacancy: 31/07/2026 (evaluation on a rolling basis)</p><p>Line Manager: Relevant Program Desk Officer</p><p>Coordination: Head of Programs HQ; CR Jordan Syria; Jordan Desk Officers (program and Admin)</p><p>Project brief: The project is funded by the Italian Cooperation Agency (AICS) . The project seeks to promote the protection of the most vulnerable groups among refugees and host communities in the governorates of Zarqa, Amman, Mafraq, and Irbid in Jordan, through an integrated framework of protection, assistance, empowerment, and social inclusion, with a focus on women, girls, children, and persons with disabilities. The activities planned will address protection needs at the individual, group, and community levels, providing support and opportunities for economic empowerment, while working to strengthen the protection capacities of local communities. Through a collaborative and integrated approach, the partners will strive to generate positive and lasting impacts, while seeking to alleviate the immediate effects of the ongoing emergency, ensuring the safety and fundamental rights of vulnerable populations, preventing violence, abuse, and discrimination, and strengthening communities capacity to recognize and respond to protection needs.</p><p>Organization setting : the appointed Project Officer will report to the Program, Protection and Administrative Desk Officers for matters related to the day-to-day management of his/her tasks, and to the Country Representative for legal and security issues.</p><p>Key Duties and Responsibilities:</p><p>Project Cycle Management</p><ul><li>Oversee the on-site execution of project planning, implementation, and monitoring activities, ensuring they comply with the procedures of UPP and donor guidelines.</li><li>Lead coordination and maintain regular updates on Project Cycle Management (PCM) tools</li><li>Supervising and reviewing the monitoring and evaluation plan (MEAL), activities, tools, and results.</li><li>Support implementing partners in preparing periodic technical reports on project progress, administrative management, and impact assessment, in accordance with UPP program tools and donor guidelines.</li><li>Supervise, train and mentor project staff, in coordination with technical teams to deliver prevention and response activities.</li><li>Devise and execute capacity building project plans including managing technical expert/trainers and local staff in coordination with CR, Protection Desk and technical specialists.</li><li>In coordination with implementing partners, prepare project financial reports, with support from the local Finance Officer and administrative HQ office in Rome.</li><li>Oversee the implementation of project visibility and communication activities, in liaison with the communications office in Rome and with donor structures in the field.</li><li>Carrying out regular field visits to supervise the implementation of the activities.</li><li>Lead on the preparation of possible project modification requests to the donor.</li><li>Maintain regular coordination with the Consortium focal points and with the Italian Agency for Development Cooperation.</li><li>Lead field efforts in the development of proposals, budgets, and concept notes in coordination with HQ Desk Officers.</li><li>Contribute to the formulation of the national strategy for the respective area of intervention.</li><li>Ensure UPP Code of Conduct, Policies and guidelines are applied to UPP ETS, partners and contractors including Prevention of Sexual Exploitation and Abuse (PSEA) and Child Safeguarding, Anti-Fraud and Corruption.</li><li>Supervising the correct implementation of UPP and partners project FRCM and safeguarding as well as maintaining up to date risks and programme adaptations in line with do no harm principle in coordination with MEAL and Protection teams.</li></ul><p>Financial and Administrative management</p><ul><li>Manage project financial resources in line with UPP procedures, donor requirements, and approved budgets, coordinating with Admin to ensure timely fund availability and supporting technical staff on financial matters.</li><li>Ensure timely procurement of goods and services for project activities, coordinating with the Logistics department to guarantee compliance with internal and donor procurement rules.</li><li>Contributing in the selection of local or international staff to deploy in the project, in coordination with HR Department and in line with the procedures provided by UPP HR Manual.</li><li>Managing project staff according to UPP Staff Handbook and coordinating staff movements.</li><li>Managing partnerships in line with MoU and UPP CR and HQ guidance and Policies.</li><li>Support activities to secure co-financing and ensure the long-term sustainability of Un Ponte Per ETS's mission in Jordan, including complementary project actions.</li></ul><p>Reporting</p><ul><li>Ensuring complete and accurate quarterly, interim and final reports are submitted timely according to donor s requirements. If needed, write further periodic reports for internal and external use.</li><li>Overseeing financial reporting in a timely and accurate manner in coordination with the Admin department.</li><li>Guaranteeing quality reporting from partners is timely and accurate.</li><li>Ensuring that the overall relevant project documentation (legal, financial, HR, MEAL, etc.) is compliant with UPP standards, up to date, accurate, well stored and organized, available, and easy to consult at any time.</li></ul><p>Coordination</p><ul><li>Maintain consistent coordination with partners, contractors, and stakeholders via regular meetings, field visits, and active information sharing.</li><li>Ensure continuous, accurate, and collaborative communication across operational, technical (i.e. Protection), and HQ teams, guaranteeing timely availability of information on project progress, critical events, bottlenecks, and financial updates.</li><li>Participation in coordination meetings and relevant clusters and working groups of interest concerning the project s activities.</li><li><br></li><li>.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree (Political Science/International Relations; International Cooperation and Development; Social Sciences, Africa, Asian, or Arab Studies; Economics/Development Economics; Law/International Law, or related fields).</li><li>At least 3 years since graduation.</li><li>At least 2 years of experience in similar roles at other Italian or international NGOs.</li><li>At least 1 year of work experience in managing emergency projects in developing countries or other countries potentially eligible for such interventions.</li><li>Proven communication and behavioral skills to work directly with affected communities and local partners;</li><li>Experience in the administrative and accounting management of projects.</li><li>Excellent knowledge of project cycle management.</li><li>Knowledge of the guidelines of major funding agencies (MAECI, EU, AICS, UN, etc.).</li><li>English language proficiency at least at CEFR level B2; Italian language proficiency at least at CEFR level B2.</li><li>Excellent knowledge of computer software (Word, Excel, PowerPoint, Outlook)</li><li>UPP requires criminal background check certificate (released max 3 months before the date of job offer) to confirm a job offer. We are aware that in some countries the release of criminal background certificate by the competent authorities might require several weeks. However, UPP runs selections to deploy staff in emergency programs and time-lapse between job offer and field deployment is often very short. Thus, we kindly ask all candidates to get prepared on time and be able to submit their certificate promptly in case of success in the selection.</li><li>Proven experience and knowledge of protection programs</li><li>Previous experience working in tight coordination with local CSOs</li><li>Previous experience in the Jordanian context or Syrian refugee crisis context</li><li>A fluent level of Arabic</li><li>Ability to solve problems and proactivity</li><li>Excellent reactivity and flexibility in all circumstances</li><li>Regional and cultural knowledge and sensitivity</li></ul>
<p><h4>Description</h4>
<p>The SOC team leader is responsible for leading and managing ZainTECH’s Security Operations Center (SOC) team, ensuring effective delivery of security monitoring, threat detection, incident response coordination, and operational security services. The role provides technical leadership and operational oversight across SOC functions while ensuring compliance with service level agreements, customer requirements, and NCSC licensing obligations.</p>
<h4>Responsibilities:</h4>
<p><strong>SOC operations management</strong><br>
Lead daily SOC operations across all monitoring and response activities.<br>
Ensure continuous 24x7 monitoring coverage and effective shift management.<br>
Oversee incident handling, escalation, and investigation activities.<br>
Ensure adherence to customer SLAs and operational procedures.<br>
Monitor SOC performance and service quality metrics.</p>
<p><strong>Incident management & escalation</strong><br>
Act as the primary escalation point for high-severity security incidents.<br>
Coordinate incident response activities across technical teams and stakeholders.<br>
Support containment, investigation, eradication, and recovery efforts.<br>
Review incident reports and ensure quality of investigation outputs.<br>
Participate in major incident and crisis management activities.</p>
<p><strong>Team leadership & development</strong><br>
Lead, mentor, and develop SOC analysts across all levels.<br>
Conduct performance reviews, coaching sessions, and knowledge transfer initiatives.<br>
Support recruitment, onboarding, and training activities.</p>
<p><strong>Threat detection & operational improvement</strong><br>
Drive continuous improvement of monitoring and detection capabilities.<br>
Review and approve use cases, correlation rules, dashboards, and operational procedures.<br>
Identify gaps in detection coverage and operational effectiveness.<br>
Support SOC maturity and service enhancement initiatives.</p>
<p><strong>Governance, reporting & stakeholder management</strong><br>
Prepare operational reports and service reviews.<br>
Participate in customer meetings and security governance discussions.<br>
Ensure compliance with internal security policies, regulatory obligations, and NCSC licensing requirements.<br>
Maintain operational documentation, procedures, and playbooks.</p>
<h4>Our culture & code of conduct:</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in cybersecurity, information security, computer science, information technology, engineering, or a related field.<br>
Minimum 5 years of cybersecurity experience and minimum 3 years of SOC operations experience.<br>
Previous experience leading security operations teams.<br>
Strong experience with SIEM platforms, threat detection, incident response, and security operations management.<br>
Experience within MSSP environments is highly preferred.</p></p><p></p>
<p><h4>Description</h4>
<p>The SOC team leader is responsible for leading and managing ZainTECH’s Security Operations Center (SOC) team, ensuring effective delivery of security monitoring, threat detection, incident response coordination, and operational security services. The role provides technical leadership and operational oversight across SOC functions while ensuring compliance with service level agreements, customer requirements, and NCSC licensing obligations.</p>
<h4>Responsibilities:</h4>
<p><strong>SOC operations management</strong><br>
Lead daily SOC operations across all monitoring and response activities.<br>
Ensure continuous 24x7 monitoring coverage and effective shift management.<br>
Oversee incident handling, escalation, and investigation activities.<br>
Ensure adherence to customer SLAs and operational procedures.<br>
Monitor SOC performance and service quality metrics.</p>
<p><strong>Incident management & escalation</strong><br>
Act as the primary escalation point for high-severity security incidents.<br>
Coordinate incident response activities across technical teams and stakeholders.<br>
Support containment, investigation, eradication, and recovery efforts.<br>
Review incident reports and ensure quality of investigation outputs.<br>
Participate in major incident and crisis management activities.</p>
<p><strong>Team leadership & development</strong><br>
Lead, mentor, and develop SOC analysts across all levels.<br>
Conduct performance reviews, coaching sessions, and knowledge transfer initiatives.<br>
Support recruitment, onboarding, and training activities.</p>
<p><strong>Threat detection & operational improvement</strong><br>
Drive continuous improvement of monitoring and detection capabilities.<br>
Review and approve use cases, correlation rules, dashboards, and operational procedures.<br>
Identify gaps in detection coverage and operational effectiveness.<br>
Support SOC maturity and service enhancement initiatives.</p>
<p><strong>Governance, reporting & stakeholder management</strong><br>
Prepare operational reports and service reviews.<br>
Participate in customer meetings and security governance discussions.<br>
Ensure compliance with internal security policies, regulatory obligations, and NCSC licensing requirements.<br>
Maintain operational documentation, procedures, and playbooks.</p>
<h4>Our culture & code of conduct:</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in cybersecurity, information security, computer science, information technology, engineering, or a related field.<br>
Minimum 5 years of cybersecurity experience and minimum 3 years of SOC operations experience.<br>
Previous experience leading security operations teams.<br>
Strong experience with SIEM platforms, threat detection, incident response, and security operations management.<br>
Experience within MSSP environments is highly preferred.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are seeking an Applications Support Manager to lead the support and operations of core banking and enterprise applications.<br> The role ensures high system availability, efficient incident resolution, and seamless coordination across business, development teams, and external vendors in a regulated banking environment.<br> Key Responsibilities: Lead and manage the applications support team, ensuring adherence to SLAs, KPIs, and regulatory requirements.<br> Oversee application deployment, configuration, and release management across environments.<br> Provide and supervise L2 support, ensuring timely troubleshooting, root cause analysis, and escalation when needed.<br> Manage batch processing and ensure successful execution of end-of-day (EOD) and critical banking cycles.<br> Oversee containerized environments (e.<br>g., Docker/Kubernetes), ensuring stability, scalability, and performance.<br> Act as the main point of contact for business stakeholders on incidents, service requests, and system issues.<br> Coordinate with in-house development teams and vendors for issue resolution, enhancements, and releases.<br> Drive incident, problem, and change management aligned with ITIL practices.<br> Ensure proper documentation, monitoring, and continuous improvement of support processes.<br> Bachelor’s degree in Computer Science, IT, or related field.<br> 10+ years of experience in application support, with proven team leadership experience.<br> Strong background in banking systems (e.<br>g., core banking, payments, digital channels).<br> Hands-on experience in : Application deployment and environment management L2/L3 support operations Batch/job scheduling systems Container platforms (Docker, Kubernetes) Experience working within regulated environments with high availability requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are seeking an Applications Support Manager to lead the support and operations of core banking and enterprise applications.<br> The role ensures high system availability, efficient incident resolution, and seamless coordination across business, development teams, and external vendors in a regulated banking environment.<br> Key Responsibilities: Lead and manage the applications support team, ensuring adherence to SLAs, KPIs, and regulatory requirements.<br> Oversee application deployment, configuration, and release management across environments.<br> Provide and supervise L2 support, ensuring timely troubleshooting, root cause analysis, and escalation when needed.<br> Manage batch processing and ensure successful execution of end-of-day (EOD) and critical banking cycles.<br> Oversee containerized environments (e.<br>g., Docker/Kubernetes), ensuring stability, scalability, and performance.<br> Act as the main point of contact for business stakeholders on incidents, service requests, and system issues.<br> Coordinate with in-house development teams and vendors for issue resolution, enhancements, and releases.<br> Drive incident, problem, and change management aligned with ITIL practices.<br> Ensure proper documentation, monitoring, and continuous improvement of support processes.<br> Bachelor’s degree in Computer Science, IT, or related field.<br> 10+ years of experience in application support, with proven team leadership experience.<br> Strong background in banking systems (e.<br>g., core banking, payments, digital channels).<br> Hands-on experience in : Application deployment and environment management L2/L3 support operations Batch/job scheduling systems Container platforms (Docker, Kubernetes) Experience working within regulated environments with high availability requirements.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The consultant is expected to deliver: The report prepared should be in Arabic and in electronic format. The report submitted should not be less than 30 pages. A 2 to 4 pages executive summary of the report. Executive Presentation (PowerPoint). All deliverables must be submitted in Arabic (with professional quality and clarity). The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. Note that PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. Their contents cannot and must not be presented, discussed or published without the express authorization of ESCWA. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted, previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and ASEZA permission. The content of the generated document shall be the sole property of ESCWA. Work Location Remote Expected duration 16 weeks</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Master's degree in ICT, technology, engineering, computer science or a related field is required. A Ph.D. degree is desired. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 5 years of experience and research in the domain of digital technologies is required. Previous experience in management and planning is required. Previous experience in the delivery of research papers is desirable. Previous experience in the development of national AI strategy is desirable.</p><p>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic are required. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</p><p></p></section>
<p>Requirements Needed Competencies Strong analytical and research capabilities, with the ability to synthesize complex information into actionable insights. Exceptional written and verbal communication skills; ability to craft compelling narratives for diverse audiences. Strategic thinker with creative problem-solving abilities. Proficiency in digital marketing tools, content management systems, and AI-assisted marketing platforms. Adaptive and resilient in fast-paced, dynamic environments; open to feedback and iterative improvement. Deep understanding of the avertra brand and ability to amplify it across all initiatives. Collaborative mindset with strong organizational and project management skills. Knowledge, Skills and Abilities Marketing & Branding: Deep understanding of brand strategy, positioning, and multi-channel marketing. Research & Analytics: Strong grasp of market research methodologies and data interpretation. Content & Storytelling: Knowledge of crafting narratives that translate complex offerings and data into engaging content. Analytical Thinking: Ability to interpret data and derive actionable insights. Writing & Communication: Exceptional ability to produce clear, persuasive, and brand-aligned content while leveraging AI tools to produce at scale. Strategic Thinking: Connect research and insights to broader marketing strategies and campaigns. Translate Insights into Action: Convert research and data into actionable marketing strategies and content. Adaptability: Quickly respond to feedback and shifting priorities in a fast-paced environment. Preferences Understanding of SaaS, digital solutions, or tech services markets. Hands-on involvement in planning and executing conferences, webinars, or corporate events. Strong bilingual communication (Arabic and English) Benefits Wellness over all Your well-being matters. We've got your back with comprehensive physical and mental health coverage so you can thrive both personally and professionally. Learn. Grow. Lead From day one, we offer training and leadership programs that help you achieve career path milestones with performance-based rewards along the way. Flexibility that works for you We get itu2014life's a balancing act. That's why we offer flexible work arrangements so you can stay on top of things both inside and outside of office. A mission that matters We're on a mission to simplify life. With our purpose-driven digital solutions, you'll be part of something bigger no matter what field you're in.</p><p><strong>Desired Candidate Profile</strong></p><p>Education Bacheloru2019s degree in Marketing, Business, Communications, or a related field. Experience 3u20135 years of experience in marketing, research, content development, or brand strategy roles. Proven experience conducting market research, developing brand-aligned content, and supporting multi-channel campaigns.</p>
<p>The GIZ Jordan Projects <strong><em>"</em></strong> <strong>Cash for Green Services (CfGS) and Social Protection and Inclusion of Refugees and Host Communities in Jordan (SPIRIT)”</strong> are seeking to hire a “<strong>Communication Specialist”</strong> for full-time based employment.</p>
<p><u>Cash for Green Services project Description:</u></p>
<p>Jordan continues to face significant pressure on municipal services due to the protracted Syrian refugee crisis, while vulnerable refugees and Jordanians have limited access to income opportunities. The project aims to improve living conditions—particularly for women—in the municipalities of Al-Muwaqqar, Mu'tah and Al-Mazar, Al-Hassa, and Ain Al-Basha by strengthening waste management services and expanding collection systems, including recycling initiatives.</p>
<p>Through Cash-for-Work (CfW) measures implemented in cooperation with the Ministry of Local Administration (MoLA) as the political partner, the project creates temporary employment opportunities for vulnerable Jordanians and Syrian refugees. In parallel, it supports municipalities and private waste management actors with advisory services, capacity development, and financial support to enhance operational efficiency, promote occupational safety and gender-sensitive approaches, and ensure sustainable improvements beyond the project’s duration.</p>
<p><u>SPIRIT project description:</u></p>
<p>Refugees and members of host communities with disabilities in Jordan have limited access to social protection. Only a few people know how to get support services, there is often a lack of high-quality offers on site and the quality of the services is uneven. As a result, vulnerable groups are unprotected from poverty and can only participate in society to a limited extent.</p>
<p>The project aims to improve access to high-quality social services for Jordanians and refugees with disabilities, as well as their families. The implementation focuses on four main areas. On the one hand, the project supports the <em>Higher Council for the Rights of Persons with Disabilities</em> (HCD) in reforming the procedure for determining disabilities in order to enable access to a wide range of social services for persons with disabilities. At the same time, it is planning to develop a procedure for refugees with disabilities with the <em>United Nations High Commissioner for Refugees</em> (UNHCR) with the United Nations High Commissioner for Refugees (UNHCR). The second priority is to strengthen coordination and referral mechanisms by setting up a system that places people with disabilities in appropriate social services. In the third priority, decentralised institutions of the Ministry of Social Development (MoSD) are supported in improving the quality and range of services for a self-determined life for people with disabilities. Finally, together with organisations of persons with disabilities (OPDs) and local non-governmental organisations (NGOs), the policy framework is being further developed by developing recommendations for an inclusive and more sustainable social protection system in Jordan.</p>
<p><strong>Qualifications and Specialist Knowledge</strong></p>
<ul>
<li>University degree (Bachelor’s or Master’s) in Communications, Journalism, Public Relations, International Relations, or a related field.</li>
<li>At least 5 years of relevant professional experience in communications, preferably in development cooperation or an international organisation.</li>
<li>Excellent written and verbal communication skills in English and Arabic.</li>
<li>Experience translating technical project information into clear and engaging communication materials for diverse audiences, including digital and social media content.</li>
<li>Familiarity with communication and visibility requirements of international donors is an advantage.</li>
<li>Strong understanding of strategic communication, visibility, and stakeholder engagement in development programmes.</li>
<li>Experience managing digital communication channels, including websites and social media.</li>
<li>Strong organisational skills and ability to manage multiple tasks in a dynamic project environment.</li>
<li>Experience using graphic design or digital communication tools (e.g. Canva, Adobe Creative Suite, social media tools) is an asset</li>
</ul>
<p><strong>Main Responsibilities</strong></p>
<ul>
<li>Develop and implement communication and visibility strategies and measures for GIZ’s SPIRIT and Cash for Green Services projects in line with organisational and donor requirements, while maintaining close cooperation with GIZ’s Good Governance and Communities cluster communication specialist and supporting communication work at the cluster and portfolio level when required.</li>
<li>Produce and edit communication materials, including articles, success stories, factsheets, newsletters and social media content in line with GIZ guidelines.</li>
<li>Work as part of the Networks and Communication Team in developing and advancing communication efforts in GIZ Jordan at the portfolio level.</li>
<li>Document project activities and results through written content, photos, and short videos.</li>
<li>Maintain and update project communication channels, including website content and social media platforms.</li>
<li>Support the preparation of communication materials for events, workshops, and official visits.</li>
<li>Collaborate with the project technical teams to identify and develop evidence-based and impact driven communication from project implementation to be used for any potential internal and external communication across different platforms and ensure timely communication of key activities and results.</li>
<li>Contribute to internal reporting and knowledge management by compiling communication outputs and documenting outreach activities.</li>
<li>Deputize the governance communication specialist.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><strong><u>Additional Application Requirements</u></strong></p>
<p><u>As part of the application process, candidates are requested to submit:</u></p>
<ul>
<li> A cover letter relevant to the position.</li>
<li> A writing sample demonstrating strong communication, storytelling, or content development skills.</li>
<li>Links to, or copies of, relevant published products or professional outputs.</li>
</ul>
<p>These documents are a mandatory part of the application process. Applications that do not include the required documents will be considered incomplete and will not be considered further.</p>
<p><strong><em>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</em></strong></p>
<p><strong><em>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</em></strong></p>
<p><strong><em>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</em></strong></p>
<p><strong><em>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</em></strong></p>
<p><h4>Job description</h4>
<p>At EY, we’re all in to shape your future with confidence.<br>
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.<br>
Join EY and help to build a better working world.</p>
<h4>The opportunity</h4>
<p>EY is looking for a Senior Manager to join its Audit team at Jordan office to lead on complex audit engagements and support business growth. In this role, you will build and strengthen internal and external relationships while ensuring high-quality work is delivered to clients. You will identify and escalate risks, foster a positive learning culture, and mentor junior team members to support their development.</p>
<h4>Your key responsibilities</h4>
<p>As a Senior Manager, you'll manage the delivery of audit engagements by defining the audit strategy in consultation with the Associate Partners or Partners and executing it in compliance with Ernst & Young's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement. You’ll also assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders as well as participate in business development initiatives.</p>
<h4>Skills and attributes for success</h4>
<p>Pro-activity, accountability and results-driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills. This will have a huge impact on those around you and help promote a positive work ethic.</p>
<h4>Qualifications & experience</h4>
<ul>
<li>Nine years of professional experience in external audit</li>
<li>Strong academic record and professional accounting qualification such as ACCA/ CPA/ CA</li>
<li>Experience with a Big 4 accounting firm</li>
</ul>
<p><strong>Ideally, you’ll also have:</strong></p>
<ul>
<li>Experience of risk-based audit process</li>
<li>Coaching, mentoring and counselling experience</li>
<li>Experience in the Middle East & North Africa (MENA) region</li>
<li>Proficiency in Arabic language</li>
</ul>
<h4>What we look for</h4>
<p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p>
<h4>What we offer you</h4>
<p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.</p>
<p>Are you ready to shape your future with confidence? Apply today.</p>
<p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p>
<h4>About EY</h4>
<p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p>
<p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p>
<p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p></p><p></p>