House gard Jobs
336 Jobs Found
AccorHotel
Jordan - Amman
<p>Leads and supports all Guest Experience initiatives at the property. Supports GM in driving a guest centric culture in the hotel and create awareness and understanding among all Ambassadors on the importance of guest experience. Reviews and communicates the Brand Assurance Program and all new brand/quality initiatives effectively to all stakeholders. Works with and supports Department Heads to prepare for LQA or BARE Brand Assurance audits as applicable to the hotel. Conducts regular property self-assessments on the Operational Brand Standards and other quality programs including cross-departmental audits through iAuditor and other tools. Represents Guest Experience (Voice of the Guest) at the morning hotel briefing with updates and highlights points for improvement and guest praise Reviews VOG performance and guest feedback daily, identifies trends and areas for improvement on a regular basis and shares with relevant stakeholders. Conducts a weekly VOG meeting with individual Department Heads, communicates performance, supports and pushes Management Action Plan (MAP) efforts. Leads and develops a team of Guest Experience Ambassadors within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions. Reviews MAPs proposed by each department post-LQA or BARE Mystery Visit and supports and follows up implementation by Department Heads. Monitors results of other quality management programs such as ResaVision and follows up action plans from the relevant Department Heads whenever necessary. Champions the internal communication of guest experience related matters and updates to all Ambassadors in the hotel Maintains direct contact with guests to collect direct feedback and facilitate new ways of collecting more in-house feedback. Works closely with Department Heads to assess service standards and delivery on a regular basis. Ensures that the relevant teams and stakeholders respond to all Guest feedback, e.g. VOG GSS, and consumer-generated content on various social media sites or travel sites (100% of the negative reviews/feedback, but none of the positive reviews/feedback except for those on GSS and TripAdvisor). Reviews and communicates best practices implemented in other hotels within the brand, follow-up on implementation at the property when relevant. Responsible for implementation and application of Local Measure along with E-commerce or Marketing team</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree in Hospitality or related areas Strong user knowledge of Microsoft Outlook and Microsoft Office tools Relevant work experience with internationally reputed hotel chains is preferred Strong background in hotel operations or service industry (in a client facing role); (2-5 years)</p>
Confidential
Jordan - Amman
<p><h4>Description about Jeeny</h4>
<p>Jeeny is a mobile application that facilitates daily commuting and transportation, connecting users with their preferred mode of transport. Established in 2014 as Easy Taxi, it was rebranded in 2016 to expand its services. Jeeny operates in Saudi Arabia, Jordan, and Pakistan, with offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi.</p>
<h4>Role overview</h4>
<p>We are looking for an experienced and skilled senior graphic designer to join our in-house creative team. As a senior graphic designer, you will play an essential part in crafting our company's visual identity and creating appealing designs across several platforms.</p>
<h4>Responsibilities</h4>
<ul>
<li>Develop creative concepts and produce high-quality designs and videos for digital platforms, marketing campaigns, social media, print materials, and other brand assets.</li>
<li>Manage the full design process from concept development to final execution while ensuring consistency with Jeeny’s brand guidelines.</li>
<li>Collaborate closely with internal stakeholders and cross-functional teams to understand project requirements and deliver impactful creative solutions.</li>
<li>Contribute to brainstorming sessions and support the development of innovative campaigns and visual strategies.</li>
<li>Stay updated with design trends, tools, technologies, and industry best practices to continuously improve creative output.</li>
<li>Manage and prioritize multiple projects simultaneously while meeting deadlines and maintaining high-quality standards.</li>
<li>Conduct quality checks to ensure all designs are accurate, visually appealing, and aligned with brand standards.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in graphic design, visual communication, or a related field.</li>
<li>4–6 years of experience in graphic design, preferably within a fast-paced environment.</li>
<li>Strong portfolio showcasing creative thinking, branding, digital design, and visual storytelling skills.</li>
<li>Proficiency in Adobe Creative Suite including Photoshop, Illustrator, InDesign, After Effects, and Premiere Pro.</li>
<li>Strong understanding of typography, layout, color theory, and design principles.</li>
<li>Experience in video editing, motion graphics, or multimedia design is a strong plus.</li>
<li>Ability to manage multiple projects and work under tight deadlines.</li>
<li>Strong communication and collaboration skills with the ability to work effectively across teams.</li>
<li>High attention to detail with a strong sense of creativity and innovation.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Market competitive salary</li>
<li>An opportunity to collaborate with talented individuals while learning, growing, and expanding your skill set</li>
<li>An environment that encourages you to take ownership and produce excellent outcomes every day</li>
<li>Health benefits and life insurance</li>
<li>Hybrid work model</li>
<li>Flexible working hours</li>
<li>Monthly codes to commute freely</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description about Jeeny</h4>
<p>Jeeny is a mobile application that facilitates daily commuting and transportation, connecting users with their preferred mode of transport. Established in 2014 as Easy Taxi, it was rebranded in 2016 to expand its services. Jeeny operates in Saudi Arabia, Jordan, and Pakistan, with offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi.</p>
<h4>Role overview</h4>
<p>We are looking for an experienced and skilled senior graphic designer to join our in-house creative team. As a senior graphic designer, you will play an essential part in crafting our company's visual identity and creating appealing designs across several platforms.</p>
<h4>Responsibilities</h4>
<ul>
<li>Develop creative concepts and produce high-quality designs and videos for digital platforms, marketing campaigns, social media, print materials, and other brand assets.</li>
<li>Manage the full design process from concept development to final execution while ensuring consistency with Jeeny’s brand guidelines.</li>
<li>Collaborate closely with internal stakeholders and cross-functional teams to understand project requirements and deliver impactful creative solutions.</li>
<li>Contribute to brainstorming sessions and support the development of innovative campaigns and visual strategies.</li>
<li>Stay updated with design trends, tools, technologies, and industry best practices to continuously improve creative output.</li>
<li>Manage and prioritize multiple projects simultaneously while meeting deadlines and maintaining high-quality standards.</li>
<li>Conduct quality checks to ensure all designs are accurate, visually appealing, and aligned with brand standards.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in graphic design, visual communication, or a related field.</li>
<li>4–6 years of experience in graphic design, preferably within a fast-paced environment.</li>
<li>Strong portfolio showcasing creative thinking, branding, digital design, and visual storytelling skills.</li>
<li>Proficiency in Adobe Creative Suite including Photoshop, Illustrator, InDesign, After Effects, and Premiere Pro.</li>
<li>Strong understanding of typography, layout, color theory, and design principles.</li>
<li>Experience in video editing, motion graphics, or multimedia design is a strong plus.</li>
<li>Ability to manage multiple projects and work under tight deadlines.</li>
<li>Strong communication and collaboration skills with the ability to work effectively across teams.</li>
<li>High attention to detail with a strong sense of creativity and innovation.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Market competitive salary</li>
<li>An opportunity to collaborate with talented individuals while learning, growing, and expanding your skill set</li>
<li>An environment that encourages you to take ownership and produce excellent outcomes every day</li>
<li>Health benefits and life insurance</li>
<li>Hybrid work model</li>
<li>Flexible working hours</li>
<li>Monthly codes to commute freely</li>
</ul></p><p></p>
Jordan - Amman
<p> As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible. While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler s success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills. You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Supervisory Experience: No supervisory experience. License or Certification: None REQUIRED QUALIFICATIONS Related Work Experience: 6-months related work experience required. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
Jordan - Amman
<p>Day to day involvement in development of project design activities and production from the early stage design, through technical design development, to the construction documentation. Design Management and Team Leadership: Adhere to project deadlines. Maintain the design quality standards. Deliver the projects under the guidance Senior Architect (SA) and/or Design Manager (DM) while providing technical support to Design Architects / Architects. Participate in the implementation of the project execution plan. Communicate when needed with project stakeholders (clients, consultants, contractors) to manage expectations and drive success. Participate in the preparation of the projects list of deliverables. Design & Technical Expertise: Contribute to preparation of project/s concept design preparation including but not limited to: Design Delivery plan (Assist SA/DM/SDM) Design Management Plan (Assist SA/DM/SDM) Presentation/s Drawings and reports Collaborate with SA on complex design challenges and ensure technical feasibility. Develop project deliveries while maintaining high quality design documents and construction drawings. Develop project list of deliverables in line with the project contract brief. Assist in the review of code compliances and materials/ systems selection. Participate in the design coordination process within Architecture team and with other disciplines (in house or external design partners: civil, structure, MEP, ID, Landscape, vertical transportation, & other specialists consultant) Develop project BIM Models and production of Design documents/reports. Maintain the models BIM quality level in coordination with the BIM Coordinator / Manager. Implement successfully the project of the BIM Execution plan. Accountable for successful project delivery meeting the targeted deadlines. Accountable for maintaining the project deliverables Quality. Accountable for efficient planning and utilization of project s man hours assigned by team leader Communication and Collaboration: Fluency in spoken and written communication Active participation in internal meetings, presentations, and workshops. Building strong relationships with team members. Promoting and maintaining collaborative environment in the office. Department Operations: Maintain professional code of conduct in line with the company s ethics. Collaborate effectively with other disciplines and external consultants. Participate in Knowledge sharing and skills development. Develop partial ownership approach to assigned projects under guidance of SA/DM. Lead mentoring of younger team members in coordination with HoD directions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s in architecture with good experience.</li><li>Minimum of [7] years of experience in architectural design, at least practicing PA responsibilities for 2 years.</li><li>Strong understanding of architectural design principles, Project Delivery, and basics of building codes.</li><li>Minimum of 3 years experience in GCC region.</li><li>Excellent communication, collaboration, and interpersonal skills.</li><li>Proficient in BIM process, implementation and workflows.</li></ul>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are seeking an experienced and highly creative Sous Chef to lead the culinary operations for a bold and playful dining concept bringing together contemporary global cuisine, creative comfort food, and indulgent desserts within one distinctive guest experience.<br> The menu takes inspiration from around the world, combining Asian flavours and techniques with Italian classics, contemporary burgers and sandwiches, globally inspired starters, and a strong focus on indulgent chocolate and pastry creations.<br> The Sous Chef will be responsible for maintaining the quality and consistency of the existing menu while continuously developing the culinary offering in line with the personality of the brand.<br> This role requires a chef who understands modern casual dining, international flavours, high-volume service, menu development, presentation, and commercial kitchen management .<br> The successful candidate will be both a creative culinary leader and a strong operator, capable of translating an imaginative menu into a consistently excellent product while managing food costs, kitchen performance, quality, and team development.<br> This role is based in Riyadh and is a seasonal 6 month role Nov-April At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: An opportunity to lead the founding team launching a new in house Persian restaurant concept by SIHAMCO - a first within The Groves' Portfolio.<br> Competitive salary packages – aligned with market standards and experience Health insurance, accommodation provided and transportation allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world About The Company SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br> Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> Lead the overall kitchen operation, ensuring a consistently high standard of food quality, presentation, taste, and execution.<br> Oversee the preparation and service of a diverse menu incorporating Asian, Italian, American and contemporary global influences .<br> Maintain and continuously improve recipes, plating standards, preparation methods, and kitchen SOPs.<br> Ensure consistency across the menu, from starters and salads through to burgers, sandwiches, pasta, Asian-inspired dishes, and desserts.<br> Work closely with the management team on menu development, seasonal changes, new dishes, promotions, and special culinary activations.<br> Develop innovative dishes that fit the playful and creative identity of Little Krazy while remaining commercially viable.<br> Ensure all recipes are properly documented with accurate ingredients, yields, portion sizes, preparation methods, and presentation standards.<br> Manage food costs, portion control, wastage, yields, and GP in line with agreed targets.<br> Monitor food quality and ensure all ingredients meet the required standards.<br> Work closely with suppliers and procurement teams to source quality ingredients at competitive prices.<br> Lead daily kitchen briefings, tastings, quality checks, and service preparation.<br> Ensure smooth communication and coordination between kitchen sections and front-of-house during service.<br> Recruit, train, coach, and develop the kitchen brigade to create a strong, disciplined, and motivated team.<br> Manage kitchen scheduling, staffing requirements, section allocation, and daily operational priorities.<br> Ensure strict compliance with food safety, HACCP, hygiene, sanitation, and health and safety requirements.<br> Maintain a clean, organised, efficient, and professional kitchen environment.<br> Monitor kitchen equipment and ensure proper maintenance and safe operation.<br> Stay informed about international culinary trends, new techniques, ingredients, and contemporary dining concepts.<br> Introduce new ideas and culinary experiences that strengthen Little Krazy's identity and differentiate the concept from competitors.<br> Culinary Profile The ideal candidate should have strong experience across a multi-cuisine, contemporary restaurant environment , with an understanding of: Asian-inspired cuisine and flavours Japanese and Korean techniques and ingredients Italian pasta and classic sauces Contemporary burgers and sandwiches Modern comfort food International salads and starters Chocolate, pastry and indulgent desserts Modern plating and presentation High-volume restaurant production Experience working with diverse menus and concepts is particularly important, as the role requires a chef who can confidently move between different culinary styles while maintaining consistency and quality.<br></span> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are seeking an experienced and highly creative Head Chef to lead the culinary operations for a bold and playful dining concept bringing together contemporary global cuisine, creative comfort food, and indulgent desserts within one distinctive guest experience.<br> The menu takes inspiration from around the world, combining Asian flavours and techniques with Italian classics, contemporary burgers and sandwiches, globally inspired starters, and a strong focus on indulgent chocolate and pastry creations.<br> The Head Chef will be responsible for maintaining the quality and consistency of the existing menu while continuously developing the culinary offering in line with the personality of the brand.<br> This role requires a chef who understands modern casual dining, international flavours, high-volume service, menu development, presentation, and commercial kitchen management .<br> The successful candidate will be both a creative culinary leader and a strong operator, capable of translating an imaginative menu into a consistently excellent product while managing food costs, kitchen performance, quality, and team development.<br> This role is based in Saudi Arabia, relocation support is provided.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: An opportunity to lead the founding team launching a new in house Persian restaurant concept by SIHAMCO - a first within The Groves' Portfolio.<br> Competitive salary packages – aligned with market standards and experience Health insurance, accommodation provided and transportation allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world About The Company SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br> Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> Lead the overall kitchen operation, ensuring a consistently high standard of food quality, presentation, taste, and execution.<br> Oversee the preparation and service of a diverse menu incorporating Asian, Italian, American and contemporary global influences .<br> Maintain and continuously improve recipes, plating standards, preparation methods, and kitchen SOPs.<br> Ensure consistency across the menu, from starters and salads through to burgers, sandwiches, pasta, Asian-inspired dishes, and desserts.<br> Work closely with the management team on menu development, seasonal changes, new dishes, promotions, and special culinary activations.<br> Develop innovative dishes that fit the playful and creative identity of Little Krazy while remaining commercially viable.<br> Ensure all recipes are properly documented with accurate ingredients, yields, portion sizes, preparation methods, and presentation standards.<br> Manage food costs, portion control, wastage, yields, and GP in line with agreed targets.<br> Monitor food quality and ensure all ingredients meet the required standards.<br> Work closely with suppliers and procurement teams to source quality ingredients at competitive prices.<br> Lead daily kitchen briefings, tastings, quality checks, and service preparation.<br> Ensure smooth communication and coordination between kitchen sections and front-of-house during service.<br> Recruit, train, coach, and develop the kitchen brigade to create a strong, disciplined, and motivated team.<br> Manage kitchen scheduling, staffing requirements, section allocation, and daily operational priorities.<br> Ensure strict compliance with food safety, HACCP, hygiene, sanitation, and health and safety requirements.<br> Maintain a clean, organised, efficient, and professional kitchen environment.<br> Monitor kitchen equipment and ensure proper maintenance and safe operation.<br> Stay informed about international culinary trends, new techniques, ingredients, and contemporary dining concepts.<br> Introduce new ideas and culinary experiences that strengthen Little Krazy's identity and differentiate the concept from competitors.<br> Culinary Profile The ideal candidate should have strong experience across a multi-cuisine, contemporary restaurant environment , with an understanding of: Asian-inspired cuisine and flavours Japanese and Korean techniques and ingredients Italian pasta and classic sauces Contemporary burgers and sandwiches Modern comfort food International salads and starters Chocolate, pastry and indulgent desserts Modern plating and presentation High-volume restaurant production Experience working with diverse menus and concepts is particularly important, as the role requires a chef who can confidently move between different culinary styles while maintaining consistency and quality.<br></span> </div>
Médecins Sans Frontières
Jordan - Amman
<h2><strong> RECRUITMENT NOTICE</strong></h2>
<h2><strong> INTERNAL & EXTERNAL</strong></h2>
<p >The French section of Médecins Sans Frontières is recruiting for its project in <strong>Amman</strong></p>
<p><strong><u>Multitask Technician - Daily Worker Pool</u></strong></p>
<p> </p>
<p><strong>CONTEXT</strong><br>
Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <strong>For more information, visit our Arabic website</strong>, <a href="http://www.msf-me.org/">www.msf-me.org</a><u>.</u></p>
<p>Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after discharge.</p>
<p>Médecins Sans Frontières Reconstructive Surgery in Amman are seeking a <strong>Multitask Technician for our Daily Worker Pool. </strong></p>
<p><strong>DIMENSION OF POST</strong></p>
<p>Reconstructive Surgery Hospital with an average of 550 admissions per year, over 1000 surgeries annually, 72 surgical beds and 126 rehabilitation beds, 2 OTs for orthopedic, maxillo-facial and plastic reconstructive surgeries, OPD with an average 550 consultations / month, physiotherapy and psychosocial department, and Antimicrobial Resistance activity (Stewardship, IPC and Micro laboratory) within the hospital.</p>
<p><strong>SCOPE OF RESPONSIBILITIES:</strong></p>
<p>Perform repair / maintenance / construction works, according to the supervisor’s instructions and MSF standards, to ensure proper operations and prevent faults / deterioration of MSF equipment / installations / infrastructures. </p>
<p class="MsoListBullet" ><b><span lang="EN-GB" >ACCOUNTABILITIES:</span></b></p>
<p class="MsoListBullet" ><span >•<span > </span></span><span >Carry out all minor work (construction, repairs, etc.) requested by the line manager, as well as any task identified by the employee and approved by the line manager.</span></p>
<p class="MsoListBullet" ><span >•<span > </span></span><span >Perform regular maintenance of MSF installations / equipment / infrastructures (base, house, store, warehouse, health center, hospital, etc.), particularly in line with a preventive maintenance plan (procedures to follow, schedule, etc.).</span></p>
<p class="MsoListBullet" ><span >•<span > </span></span><span >In the event of faults / deterioration, diagnose the problem and propose possible solutions to the line manager and/or technical adviser.</span></p>
<p class="MsoListBullet" ><span >•<span > </span></span><span >Perform any necessary tests / checks to confirm the proper operation of the installation or equipment after repair.</span></p>
<p class="MsoListBullet" ><span >•<span > </span></span><span >Ensure effective management, protection and care of work tools (including site installations under the employee’s supervision) and keep the workshop tidy.</span></p>
<p class="MsoListBullet" ><span >•<span > </span></span><span >Ensure that there are adequate stocks of consumables and materials for minor repairs and manage those stocks; placing orders in time.</span></p>
<p class="MsoListBullet" ><span >•<span > </span></span><span >Keep all documents related to installations / equipment / infrastructures in order and update them regularly.</span></p>
<p class="MsoListBullet" ><span >•<span > </span></span><span >Immediately inform the line manager of any problems that arise in the course of the work, particularly regarding damage, loss, theft or attempted break-ins.</span></p>
<p class="MsoListBullet" ><span >•<span > </span></span><span >Assist logistics department with any related work needed.</span></p>
<p class="MsoListBullet" ><span >•<span > </span></span><span >Availability for emergencies</span></p>
<p class="MsoListBullet" ><span >•<span > </span>Participate actively in meetings and trainings. </span></p>
<p ><strong><u>MSF Section/Context Specific Accountabilities</u></strong></p>
<p ><strong>Scope of Responsibilities</strong></p>
<ul>
<li>Carry out maintenance and small repairs on MSF’s premises and infrastructures (offices , apartments etc.)</li>
<li>Carry out interventions as indicated by the direct supervisor, insourced or outsourced.</li>
<li>Other request related to the maintenance activities such as swage and water pips, etc.</li>
<li>Inform the direct supervisor of any problems or breakdowns noticed in MSF’s premises.</li>
<li>Inform the direct supervisor in the event of an incapacity to carry out the work requested which requires the intervention of a worker or specialized technician.</li>
<li>Help workers or specialized technicians if needed.</li>
<li>When work is planned, have a request for material approved by the direct supervisor then use the approved request form to collect material from the log store .</li>
<li>Carrying out gardening tasks and follow up with watchman , if needed.</li>
<li>Carrying and moving (Load and off load) equipment, furniture, etc, to support Logistics Department and other departments in the mission.</li>
<li>Help in new apartment receiving or hand over by supporting the inspection and reports.</li>
<li>Carry out annual services for tools and equipment in MSF premises (offices and apartments) such as AC , heating boiler system , water dispenser, etc.</li>
<li>Having validated Jordanian driving license as will be autonomous by driving the Pick-Up for his professional displacements.
<p><strong>Equipment</strong></p>
</li>
<li>Carry out inventory of his/her tools and equipment every month and handing it over to his/her direct Supervisor</li>
<li>Use MSF standard Tools to perform his work.</li>
<li>Inform his/her direct supervisor of any losses, thefts or replacement needs.</li>
<li>Use tools and equipment placed at his/her disposition correctly.
<p><strong>Safety and Security</strong></p>
</li>
<li>Be a part of the Building Evacuation Plan team, as evacuator, rescue.. etc, as request of the Logistics supervisor .</li>
<li>Be aware of all security polices and respect it.</li>
<li>Maintain all safety and security equipment such as fire extinguishers, cameras, access doors,..etc, functioning in all times.
<p><strong>HVAC Services</strong></p>
</li>
<li>Install, maintain and repair heating, ventilation, and cooling units. Diagnose and repair of electronic, mechanical and electrical components of these systems.</li>
<li>Be available to work nights or weekends, on a rotating basis, to service emergency needs of our activities</li>
<li>Must be proactive in ensuring that preventative maintenance of all equipment is done promptly to help prevent future problems with equipment. They dismantle equipment as necessary when needed to troubleshoot the system or ensure that the equipment is properly maintained.
<p><strong>Electrical works</strong></p>
</li>
<li>Carry out and update the electrical installations inventory in msf premisses</li>
<li>Elaborate the necessary documentation for carrying out energy installations projects (plans, list of materials, etc.).</li>
<li>Explains safety measures regarding electricity to team.</li>
<li>Performs curative and preventive maintenance on electrical equipment.</li>
<li>Follows up the work of the owner regarding electricity (, low voltage master distribution boards, elevators).
<p><strong>Additionnal activities</strong></p>
</li>
<li>Upon request
<p><strong>Working hours</strong></p>
</li>
<li>Office hours</li>
<li>On-call
<p class="MsoBodyText2" ><span >REQUIRED PROFILE:</span></p>
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" width="100%">
<tbody>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Education</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal"><span>Literacy essential.</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Experience</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal"><span>Previous experience desirable</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Languages</span></b><span lang="EN-GB"><span> </span></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal"><span>Local language essential. Mission language desirable.</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Knowledge</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal"><span>Essential ability to do basic repairs</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Competencies</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet" ><span lang="EN-GB" ><span>•<span > </span></span></span><span lang="EN-GB" >Commitment to MSF Principles <b>L1</b></span></p>
<p class="MsoListBullet" ><span lang="EN-GB" ><span>•<span > </span></span></span><span lang="EN-GB" >Behavioural Flexibility <b>L1</b></span></p>
<p class="MsoListBullet" ><span lang="EN-GB" ><span>•<span > </span></span></span><span lang="EN-GB" >Stress Management <b>L1</b></span></p>
<p class="MsoListBullet" ><span lang="EN-GB" ><span>•<span > </span></span></span><span lang="EN-GB" >Results and Quality Orientation <b>L1</b></span></p>
<p class="MsoListBullet" ><span lang="EN-GB" ><span>•<span > </span></span></span><span lang="EN-GB" >Teamwork and Cooperation <b>L1</b></span></p>
<p class="MsoListBullet" ><span lang="EN-GB" ><span>•<span > </span></span></span><span lang="EN-GB" >Service Orientation <b>L1</b>- Results</span></p>
</td>
</tr>
</tbody>
</table>
<p ><strong>WORK LOCATION: </strong> Amman, Jordan</p>
<p ><strong>CONTRACT: </strong> In case of current contract with MSF, amendment to the original contract with the same terms and conditions, with modifications on function and salary only.</p>
<p ><strong>STARTING DATE: </strong> October 2026</p>
<p>Interested applicants should submit their application in English containing curriculum vitae, letter of motivation no later than <strong>14<sup>th</sup> September</strong> to the following email:</p>
<p><a href="mailto:msff-amman-recruitment@paris.msf.org">msff-amman-recruitment@paris.msf.org</a></p>
<p><strong>O</strong><strong>nly candidates meeting the requirements will be called for interviews through their email addresses</strong></p>
<p>Notice: No monetary transactions, neither demands of favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse hiring of a candidate who has benefitted from such acts. All illicit demands of these types may be pursued through the judicial system.</p>
</li>
</ul>
<p class="MsoListBullet" > </p>
Deloitte & Touche (M.E.)
Jordan - Amman
<p><h4>Enabling functions | senior recruitment associate | jordan</h4>
<p>Looking for a rewarding career? Take a closer look at Deloitte & Touche. When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our purpose</h4>
<p>Deloitte makes an impact that matters. Every day, we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li><strong>Integrity</strong></li>
<li><strong>Outstanding value to markets and clients</strong></li>
<li><strong>Commitment to each other</strong></li>
<li><strong>Strength from cultural diversity</strong></li>
</ul>
<h4>Role overview</h4>
<p>In this role, you will be a key member of the Recruitment team, supporting and managing a range of areas:</p>
<ul>
<li>Serve as the first point of contact for internal and external HR-related inquiries, providing timely support and guidance.</li>
<li>Manage and direct HR-related calls, emails, and correspondence to the appropriate team members/channels.</li>
<li>Maintain accurate employee records and ensure all employment documentation and compliance requirements are completed.</li>
<li>Coordinate and administer the full performance management cycle.</li>
<li>Maintain HR trackers and reports, ensuring employee data and start dates are accurately recorded and updated.</li>
<li>Manage the immigration process for expatriate employees joining the Amman office, ensuring compliance with relevant requirements.</li>
<li>Prepare, manage, and negotiate employment offers for candidates joining the business.</li>
<li>Partner with business leaders through regular meetings to provide HR guidance and support on people-related matters.</li>
<li>Collaborate with management and employees to resolve workplace issues, strengthen employee relations, and promote a positive working environment.</li>
<li>Provide expert HR advice to managers and staff on employee relations, performance management, attendance, and complex casework.</li>
<li>Support the development, implementation, and continuous improvement of HR policies and processes.</li>
<li>Maintain and update staff movement trackers, including joiners, leavers, sabbaticals, maternity leave, and other employee status changes.</li>
</ul>
<h4>Qualifications and requirements</h4>
<ul>
<li>Proven work experience as a recruiter (either in-house or agency)</li>
<li>At least 4 years’ experience in professional services or a large organization</li>
<li>Proficiency in office systems skills with good knowledge of Excel, PowerPoint, and Outlook</li>
<li>Solid ability to conduct different types of interviews (structured, competency-based, stress, etc.)</li>
<li>Familiarity with HR databases, applicant tracking systems (ATS), and candidate management systems (CMS)</li>
<li>Able to work effectively with stakeholders in a matrix and multi-cultural organization</li>
</ul></p><p></p>
Hilton Luxor Resort & Spa
Jordan - Amman
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Stewarding Supervisor, you are responsible for supervising the Stewards to deliver an excellent guest and member experience while supporting the overall operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay special for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li>Supervise the Stewards ensuring high standards.</li>
<li>Support the team members in training and development.</li>
<li>Coordinate the daily pot-wash and dish wash responsibilities.</li>
<li>Ensure back of house areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed.</li>
<li>Observe health, hygiene and safety guidelines when handling hazardous substances and comply with all aspects of health and safety requirements.</li>
<li>Report faults, misused or damaged equipment issues to the managers, executive chef, and/or chief engineering.</li>
<li>Ensure the correct PPE is in place and guidelines are adhered to.</li>
<li>Ensure machinery is operated properly, efficiently, safely and in accordance with the hotel's health and safety manual.</li>
<li>Assist in the location, movement and storage of operational equipment.</li>
<li>Assist in the stock take of equipment and other items as required.</li>
<li>Ensure team members adhere to all health and safety and hygiene regulations.</li>
<li>Carry out any other reasonable task set by the hotel's management.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality.</li>
<li>Acting with integrity and always doing the right thing.</li>
<li>Inspiring others through leadership.</li>
<li>A belief that teamwork drives the best outcomes.</li>
<li>A sense of ownership and accountability.</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics. Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br>
We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.</p>
<h4>The job in a nutshell</h4>
<p>At Servme, product is at the core of everything we do. This role is not just about managing roadmaps, it’s about deeply understanding our users, solving real problems, and delivering exceptional product experiences. We’re looking for a talented Senior Frontend Developer to help shape the future of hospitality technology.</p>
<h4>What will you do?</h4>
<p>We are seeking a Senior Frontend Developer to design and implement user interfaces for our web applications. The role requires strong expertise in React and modern frontend technologies, with a focus on building scalable, performant, and user-friendly products.</p>
<h4>Responsibilities</h4>
<ul>
<li>Design and develop advanced user-facing features with React and JavaScript/TypeScript</li>
<li>Build and maintain reusable, efficient, and testable code</li>
<li>Ensure responsive, accessible, and cross-browser compatible interfaces</li>
<li>Collaborate with product, design, and backend teams to deliver features end-to-end</li>
<li>Optimize applications for speed, performance, and scalability</li>
<li>Review code, enforce standards, and mentor junior developers</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>Bachelor’s degree in Engineering, Computer Science, or related field</li>
<li>5+ years of professional experience in frontend development</li>
<li>Strong proficiency in React, JavaScript, TypeScript, HTML, CSS</li>
<li>Experience with state management tools (Redux, Context API, etc.)</li>
<li>Familiarity with RESTful and GraphQL APIs</li>
<li>Solid knowledge of testing frameworks and CI/CD workflows</li>
<li>Knowledge of containerized environments (Docker/Kubernetes)</li>
<li>Familiarity with design systems and component libraries</li>
<li>Strong attention to detail</li>
<li>Excellent communicator</li>
<li>Adopts an “out-of-the-box” thinking</li>
<li>Ability to break down problems and generate solutions</li>
</ul>
<h4>What we offer you?</h4>
<p>We believe you will love working at Servme!<br>
We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br>
We offer highly competitive compensation packages, including bonuses and the potential for shares.<br>
We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br>
We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics. Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br>
We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.</p>
<h4>The job in a nutshell</h4>
<p>At Servme, product is at the core of everything we do. This role is not just about managing roadmaps, it’s about deeply understanding our users, solving real problems, and delivering exceptional product experiences. We’re looking for a talented Senior Frontend Developer to help shape the future of hospitality technology.</p>
<h4>What will you do?</h4>
<p>We are seeking a Senior Frontend Developer to design and implement user interfaces for our web applications. The role requires strong expertise in React and modern frontend technologies, with a focus on building scalable, performant, and user-friendly products.</p>
<h4>Responsibilities</h4>
<ul>
<li>Design and develop advanced user-facing features with React and JavaScript/TypeScript</li>
<li>Build and maintain reusable, efficient, and testable code</li>
<li>Ensure responsive, accessible, and cross-browser compatible interfaces</li>
<li>Collaborate with product, design, and backend teams to deliver features end-to-end</li>
<li>Optimize applications for speed, performance, and scalability</li>
<li>Review code, enforce standards, and mentor junior developers</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>Bachelor’s degree in Engineering, Computer Science, or related field</li>
<li>5+ years of professional experience in frontend development</li>
<li>Strong proficiency in React, JavaScript, TypeScript, HTML, CSS</li>
<li>Experience with state management tools (Redux, Context API, etc.)</li>
<li>Familiarity with RESTful and GraphQL APIs</li>
<li>Solid knowledge of testing frameworks and CI/CD workflows</li>
<li>Knowledge of containerized environments (Docker/Kubernetes)</li>
<li>Familiarity with design systems and component libraries</li>
<li>Strong attention to detail</li>
<li>Excellent communicator</li>
<li>Adopts an “out-of-the-box” thinking</li>
<li>Ability to break down problems and generate solutions</li>
</ul>
<h4>What we offer you?</h4>
<p>We believe you will love working at Servme!<br>
We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br>
We offer highly competitive compensation packages, including bonuses and the potential for shares.<br>
We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br>
We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p></p><p></p>
AccorHotels
Jordan - Amman
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<h4>Responsibilities:</h4>
<p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p>
<ul>
<li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li>
<li>Maintain the highest standard of professionalism, ethics and attitude towards guests and colleagues.</li>
<li>Assist guests with check-in, check-out, and general hotel inquiries.</li>
<li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li>
<li>Coordinate with other hotel departments to ensure seamless guest experiences.</li>
<li>Conduct daily guest engagement activities and follow up on guest feedback.</li>
<li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li>
<li>Maintain accurate guest profiles and update relevant information in the hotel system.</li>
<li>Promote hotel facilities, services, and special offers to guests.</li>
<li>Monitor guest satisfaction levels and contribute to improving service quality.</li>
<li>Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager - allocation of rooms, Housekeeping - amenities and special preferences, Room Service - amenities, and Concierge/Bell Service - luggage handling).</li>
<li>Support the Front Office team during peak operational periods when required.</li>
<li>Ensure compliance with hotel policies, procedures, and brand standards.</li>
<li>Ensure daily guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports.</li>
<li>Meet the required daily quota for guest courtesy calls as established by management.</li>
<li>Conduct show around of the hotel when requested.</li>
<li>Maintain a complete knowledge of:
<ul>
<li>Hotel features/services, hours of operation.</li>
<li>Hotel restaurant and menu price range.</li>
<li>Hotel room types, numbers, names, amenities and location.</li>
<li>All the Repeat Guest/Special Guest programs and packages.</li>
<li>All room rates, special packages and promotions.</li>
</ul>
</li>
<li>Coordinate and assist with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests.</li>
<li>Follow hotel’s telephone etiquette standards.</li>
<li>Enroll new loyalty members and update certificate maintenance when applicable.</li>
<li>Drive rate and RevPAR through up-selling room brand.</li>
<li>Follow departmental policies and procedures.</li>
<li>Follow all safety and sanitation policies.</li>
<li>Other duties as assigned.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li>
<li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong guest service and problem-solving abilities.</li>
<li>Professional appearance and positive attitude.</li>
<li>Ability to work under pressure and handle multiple tasks effectively.</li>
<li>Strong organizational and time management skills.</li>
<li>Proficient in the English language (verbal and written).</li>
<li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li>
<li>Knowledge of computerized Front Office systems required.</li>
<li>Must have the ability to handle cash effectively and accurately.</li>
</ul>
<h4>Additional information</h4>
<h4>Physical requirements:</h4>
<ul>
<li>Ability to stand and walk for extended periods.</li>
<li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li>
</ul></p><p></p>
AccorHotels
Jordan - Amman
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<h4>Responsibilities:</h4>
<p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p>
<ul>
<li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li>
<li>Maintain the highest standard of professionalism, ethics and attitude towards guests and colleagues.</li>
<li>Assist guests with check-in, check-out, and general hotel inquiries.</li>
<li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li>
<li>Coordinate with other hotel departments to ensure seamless guest experiences.</li>
<li>Conduct daily guest engagement activities and follow up on guest feedback.</li>
<li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li>
<li>Maintain accurate guest profiles and update relevant information in the hotel system.</li>
<li>Promote hotel facilities, services, and special offers to guests.</li>
<li>Monitor guest satisfaction levels and contribute to improving service quality.</li>
<li>Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager - allocation of rooms, Housekeeping - amenities and special preferences, Room Service - amenities, and Concierge/Bell Service - luggage handling).</li>
<li>Support the Front Office team during peak operational periods when required.</li>
<li>Ensure compliance with hotel policies, procedures, and brand standards.</li>
<li>Ensure daily guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports.</li>
<li>Meet the required daily quota for guest courtesy calls as established by management.</li>
<li>Conduct show around of the hotel when requested.</li>
<li>Maintain a complete knowledge of:
<ul>
<li>Hotel features/services, hours of operation.</li>
<li>Hotel restaurant and menu price range.</li>
<li>Hotel room types, numbers, names, amenities and location.</li>
<li>All the Repeat Guest/Special Guest programs and packages.</li>
<li>All room rates, special packages and promotions.</li>
</ul>
</li>
<li>Coordinate and assist with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests.</li>
<li>Follow hotel’s telephone etiquette standards.</li>
<li>Enroll new loyalty members and update certificate maintenance when applicable.</li>
<li>Drive rate and RevPAR through up-selling room brand.</li>
<li>Follow departmental policies and procedures.</li>
<li>Follow all safety and sanitation policies.</li>
<li>Other duties as assigned.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li>
<li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong guest service and problem-solving abilities.</li>
<li>Professional appearance and positive attitude.</li>
<li>Ability to work under pressure and handle multiple tasks effectively.</li>
<li>Strong organizational and time management skills.</li>
<li>Proficient in the English language (verbal and written).</li>
<li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li>
<li>Knowledge of computerized Front Office systems required.</li>
<li>Must have the ability to handle cash effectively and accurately.</li>
</ul>
<h4>Additional information</h4>
<h4>Physical requirements:</h4>
<ul>
<li>Ability to stand and walk for extended periods.</li>
<li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li>
</ul></p><p></p>
United Nations Volunteers (UNV) programme
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Mission and objectives</p><p>Anchored in the 2030 Agenda for Sustainable Development and in line with the priorities outlined in the UNDP Strategic Plan, the Regional Bureau for Arab States (RBAS) supports the Arab States region to achieve sustainable development by eradicating poverty in all its forms and dimensions, accelerating structural transformations for sustainable development, and building resilience to crises and shocks.</p><p><br></p><p>In addition to its presence in New York, RBAS has its main office in the Regional Hub based in Amman, Jordan with some staff based in Beirut (Lebanon) and Dubai (UAE).</p><p>The Amman Regional Hub hosts regional initiatives under the Regional Programme for Arab States 2022-2025 which touches upon the following areas of work: governance and anti-corruption, regional cooperation for the reduction of poverty and inequality, knowledge economy, conflict prevention and peacebuilding, climate security, youth engagement and empowerment, gender equality, resilience building, among others.</p><p>Context</p><p>This UNV assignment is part of UNDP Jordan’s biodiversity portfolio and its support to the Ministry of Environment, particularly through the Nature Protection Directorate and related national biodiversity coordination mechanisms.</p><p>The Biodiversity Assistant will be embedded within the Ministry of Environment and will support both UNDP biodiversity projects and Ministry-led biodiversity functions. Approximately 50% of the Assistant’s time will be dedicated to UNDP biodiversity projects, mainly the Biodiversity Finance Initiative (BIOFIN) and support to the implementation and follow-up of Jordan’s NBSAP. The remaining 50% will support the Ministry of Environment in maintaining and operationalizing the national biodiversity monitoring framework (which is a UNDP initiative under the NBSAP), including collecting, organizing, validating, and uploading data to the biodiversity monitoring platform, supporting its continued development, and maintaining the national Clearing-House Mechanism (CHM).</p><p>The assignment will contribute to improved coordination between UNDP and the Ministry, stronger data flows for biodiversity reporting and decision-making, and more effective implementation of Jordan’s biodiversity priorities through project, administrative, data-management, and stakeholder coordination support.</p><p><br></p><p>Additional Information:</p><p><br></p><p>National UN Associate Volunteers in Jordan are entitled to:</p><p><br></p><p>• Monthly Volunteer Living Allowance (VLA) at the amount of JOD 916.06;</p><p>• Annual and learning leaves;</p><p>• Free Medical and life insurance; and</p><p>• Free access to different learning platforms.</p><p><br></p><p>Task description</p><p>Under the direct supervision of the Biodiversity Officer, and in close coordination with the Ministry of Environment’s Nature Protection Directorate and UNDP Environment Portfolio team, the UN Volunteer will perform the following duties:</p><p><br></p><p><br></p><p>A. Support to UNDP biodiversity projects - approximately 50%</p><p><br></p><p>• Provide day-to-day administrative, operational, and coordination support to UNDP biodiversity projects, particularly BIOFIN and NBSAP-related support activities.</p><p>• Support the planning, organization, and follow-up of meetings, workshops, consultations, trainings, and public events related to biodiversity</p><p>conservation, biodiversity finance, NBSAP implementation, protected areas, restoration, and biodiversity mainstreaming.</p><p>• Prepare draft agendas, participant lists, invitation letters, background notes, presentations, meeting minutes, action points, and summary reports for</p><p>biodiversity-related activities.</p><p>• Support project implementation tracking by maintaining workplan follow-up sheets, deliverable trackers, stakeholder contact lists and organized</p><p>electronic and hard-copy filing systems.</p><p>• Assist in compiling information and documentation required for project reporting, donor updates, annual work planning, procurement planning, and</p><p>coordination meetings.</p><p>• Support travel, logistics, payment processing, consultant/vendor follow-up, and operational transactions related to UNDP biodiversity projects in</p><p>coordination with UNDP Operations and Finance teams.</p><p><br></p><p><br></p><p>B. Support to Ministry biodiversity monitoring framework, platform and CHM - approximately 50%</p><p><br></p><p>• Support the Ministry of Environment in maintaining and operationalizing the national biodiversity monitoring framework and the associated online</p><p>platform.</p><p>• Collect, organize, clean, and validate biodiversity data and indicators from relevant government institutions, protected area managers, academic</p><p>institutions, civil society organizations, and other partners.</p><p>• Upload and update biodiversity data, indicator information, metadata, documents, maps, and supporting material on the biodiversity monitoring</p><p>platform, ensuring consistency, completeness, and clear filing.</p><p>• Support the continued development and improvement of the platform by documenting user needs, identifying data gaps, coordinating with technical</p><p>service providers or IT teams, and testing platform updates.</p><p>• Maintain and update the national Clearing-House Mechanism (CHM), including uploading relevant biodiversity documents, news, project updates,</p><p>national reports, NBSAP materials, and other approved content.</p><p>• Prepare simple data summaries, dashboards, presentation inputs, and progress updates to support Ministry decision-making, NBSAP follow-up, CBD</p><p>reporting, and stakeholder coordination.</p><p>• Support the development of practical templates, standard operating procedures, and guidance notes for data collection, indicator updates, and</p><p>content submission to the monitoring platform and CHM.</p><p><br></p><p>C. Stakeholder coordination, communication and knowledge management</p><p><br></p><p>• Maintain updated stakeholder databases for biodiversity-related institutions, task forces, UN agencies, private sector representatives, civil society</p><p>organizations, academia, and development partners.</p><p>• Facilitate information flow and follow-up between UNDP, the Ministry of Environment, consultants, service providers, and national partners involved in</p><p>biodiversity initiatives.</p><p>• Draft routine correspondence in Arabic and English, follow up on requests for information, and support timely circulation of documents and action</p><p>points.</p><p>• Organize and archive knowledge products, reports, meeting records, datasets, and communication materials related to biodiversity projects and</p><p>monitoring systems.</p><p><br></p><p>D. Additional support</p><p><br></p><p>• Provide administrative and coordination support to relevant Ministry of Environment biodiversity requests handled in collaboration with UNDP.</p><p>• Perform any other related duties as required to support the effective delivery of UNDP’s biodiversity portfolio and Ministry biodiversity functions.</p><p><br></p><p>Application deadline is on 05 Aug 2026</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Relevant experience</p><p><br></p><p>1 year</p><p>Languages</p><p>English, Level: Working knowledge, Required</p><p>Arabic, Level: Fluent, Required</p><p>Required education level</p><p>Bachelor's degree in Environmental studies, biodiversity conservation, ecology, biology, natural resource management, environmental management, sustainable development, Agronomy, or a related field.</p><p><br></p><p>A first-level university degree combined with relevant training and/or professional experience in project, administrative, data, or environmental programme support may be accepted as relevant experience.</p><p>Competencies and values</p><p>• Competencies and values: Accountability</p><p>• Adaptability and flexibility</p><p>• Creativity</p><p>• Judgement and decision-making</p><p>• Planning and organising</p><p>• Professionalism</p><p>• Self-management</p><p>Skills and experience</p><p>• At least 1 year of relevant professional experience in administrative support, project coordination, operations, programme assistance, data</p><p>management, or monitoring support, preferably within development, environmental, biodiversity, or public-sector programmes.</p><p><br></p><p>• Experience supporting biodiversity conservation, NBSAP (National Biodiversity Strategy and Action Plan)implementation, biodiversity monitoring,</p><p>protected areas, restoration, sustainable biodiversity finance, or related environmental initiatives is an asset.</p><p>• Previous experience working with government institutions, UNDP, the UN system, international organizations, or donor-funded projects is an</p><p>advantage.</p><p><br></p><p>Technical skills and knowledge</p><p><br></p><p>• Good understanding of environmental and biodiversity issues in Jordan, including national biodiversity priorities and institutional coordination needs.</p><p>• Experience organizing meetings, workshops, consultations, and events, including logistics, participant coordination, documentation, and on-site</p><p>support.</p><p>• Experience collecting, organizing, cleaning, tracking, and presenting data using Excel or similar tools; familiarity with online platforms, databases,</p><p>monitoring frameworks, dashboards, or CHM-type knowledge platforms is an asset.</p><p>• Experience in travel arrangements, payment processing, vendor coordination, consultant follow-up, filing, and administrative documentation is</p><p>desirable.</p><p>• Have affinity with or interest in the Kunming Montreal Global Biodiversity Framework, and other Biodiversity frameworks and mechanisms, and</p><p>knowledge of the CBD is highly desirable.</p><p>• Familiarity with UNDP corporate systems such as Quantum and UNALL is a strong asset.</p><p><br></p><p>Core competencies</p><p><br></p><p>• Excellent oral and written communication skills in English and Arabic.</p><p>• Strong drafting, reporting, documentation, and follow-up skills with attention to detail and accuracy.</p><p>• Excellent interpersonal skills and ability to work collaboratively with government counterparts, UN agencies, consultants, private sector actors,</p><p>academia, civil society partners, and development partners.</p><p>• Strong organizational skills with the ability to manage multiple tasks, prioritize work, meet tight deadlines, and work with minimum supervision.</p><p>• Demonstrated interest in biodiversity conservation, sustainable development, and the values of the United Nations system.</p><p><br></p></div>
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible. While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler s success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills. You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p>Related Work Experience: 6-months related work experience required.</p><p></p></section>
Royal Haskoning
Jordan - Aqaba
<p><br></p><p>What you will do as a Hydraulic Engineer</p><p>We are looking for a Hydraulic / Flood Protection Engineer to support the Southern Expansion Project for the Arab Potash Company (APC). The role focuses primarily on the design and development of river training and hydraulic protection works, supporting safe and efficient implementation of flood protection measures in a complex wadi system. The Hydraulic Engineer will work closely with designers and modellers, providing technical expertise in the design and detailing of diversion dikes, wadi channel stabilisation measures, and erosion protection systems. The role is oriented towards translating hydraulic boundary conditions into practical and robust design solutions.</p><p>Project Context</p><p>Haskoning is supporting the Southern Expansion Project of the Arab Potash Company (APC), which includes large-scale hydraulic and onshore infrastructure works in the Aqaba / Dead Sea region. A key component of the project consists of designing wadi diversion and protection works around the South Expansion area. This includes the development of diversion dikes and reinforcement of existing wadi channels in a highly dynamic flash flood environment. The system is characterised by multiple wadis with different hydraulic behaviour, discharges, and sediment transport mechanisms. Designs must account for the interaction between hydraulic loading and the soil-bed system, including risks related to erosion, local scour, and the performance of rock armour layers, revetments, and related protection measures</p><p>Key Responsibilities</p><ul><li>Support the design and detailing of river training and hydraulic protection works, including:<ul><li>Diversion dikes for wadi systems</li><li>Bank protection, revetments and channel stabilisation measures</li></ul></li><li>Translate hydraulic inputs (discharges, water levels, velocities, sediment behaviour) into feasible and well-founded designs</li><li>Work closely with in-house modellers to iteratively develop and improve design solutions</li><li>Prepare and review design calculations, drawings, and technical documentation</li><li>Evaluate the adequacy of rock gradings, filter layers, and geotextiles in relation to hydraulic loading conditions</li><li>Contribute to design choices regarding materials, layouts, and constructability of protection works</li><li>Provide technical input on hydraulic risks, including erosion and scour, and propose mitigation measures</li><li>Support limited review of contractor submissions where relevant to hydraulic design intent</li><li>Coordinate with multidisciplinary teams, including geotechnical, structural, and environmental specialists</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>This vacancy is intended for a locally based candidate in Jordan . The ideal candidate will have:</p><ul><li>A degree in Hydraulic Engineering, Civil Engineering, or a related field</li><li>Minimum 5 years of relevant experience in hydraulic engineering, with a focus on design of river training works, wadi systems, or erosion protection measures</li><li>Experience with the design of diversion structures, revetments, and channel stabilisation works is a strong asset</li><li>Strong understanding of hydrodynamics, scour processes, bed stability, and erosion mechanisms in dynamic systems</li><li>Experience with rock armour design, filter rules, and geotextiles</li><li>Ability to develop and detail practical, buildable design solutions</li><li>Experience with design tools such as AutoCAD / Civil 3D / Revit is an advantage</li><li>Strong communication skills and ability to collaborate with modellers and design leads</li></ul>
AccorHotel
Jordan - Amman
<p>Responsibilities: The Night Supervisor is responsible for overseeing a smooth, efficient, and secure operation of the hotel during the night shift. The position ensures consistent guest service, supervises the Night team, supports Front Office operations, ensures completion of the Night Audit and end-of-day procedures, and coordinates with other departments to address operational and guest-related matters. Provide efficient, friendly and professional service to all guests. Provide efficient, friendly, and professional service to all guests. Contribute to guest satisfaction by providing high-quality services with a warm and friendly approach. Ensure a smooth, comfortable, and secure environment for all guests throughout the night. Supervise, guide, and support the Night team to ensure smooth and efficient hotel operations. Ensure all Front Office standards, policies, procedures, and service standards are consistently followed. Complete all nightly End-of-Day procedures and ensure accurate balancing of accounts. Review relevant Night Audit reports and ensure any discrepancies are identified, investigated, and reported. Seek guest feedback and resolve complaints and concerns in accordance with the hotel s service philosophy. Establish effective daily communication with Front Office leaders and ensure proper follow-up on outstanding matters. Balance guest, operational, administrative, and colleague needs throughout the night shift. Lead by example and provide clear direction towards achieving the hotel s vision and objectives. Maximize available room inventory and revenue opportunities during high-occupancy and sold-out nights in accordance with hotel policies. Handle cash and credit transactions, ensuring the accuracy of guest billing. Monitor the hotel s overnight operations and take appropriate action to address operational issues. Conduct regular inspections of guest areas, public areas, and back-of-house areas to ensure hotel standards are maintained. Handle VIPs, special requests, and sensitive guest matters professionally and ensure appropriate follow-up. Respond promptly and appropriately to guest emergencies, incidents, and operational requests. Coordinate with Security, Engineering, Housekeeping, Food & Beverage, and other departments to ensure smooth overnight operations. Maintain accurate records of significant incidents, guest complaints, operational issues, and actions taken during the shift. Ensure a clear and comprehensive handover to the morning team, including all outstanding guest and operational matters. Ensure compliance with the Company s Health and Safety policies and procedures. Ensure colleagues are familiar with and adhere to safety, security, emergency, and evacuation procedures. Respond appropriately to emergencies and security concerns and coordinate with the relevant departments when required. Identify and report safety, security, maintenance, or cleanliness concerns during the night. Follow all departmental policies, procedures, and hotel standards. Follow all safety and sanitation policies. Other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field. Previous experience in Front Office, Guest Relations or Hospitality Operations preferred. Good knowledge of Front Office operations, Night Audit, and hotel systems. Proficiency in Microsoft Office applications. Proven leadership, coaching, and team management skills. Must have the ability to handle cash effectively and accurately. Excellent communication, interpersonal, and guest service skills. Ability to multitask, prioritize, and work effectively under pressure. Strong problem-solving and decision-making abilities. High attention to detail, professionalism, and passion for hospitality. Fluent in English; additional languages are an advantage.</p>
St. Regis
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs.<br>Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
IRAP
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>About IRAP</span></strong></p><br> <p><span>The International Refugee Assistance Project (“IRAP”) is a dynamic and growing legal and policy advocacy organization that works to develop and enforce a system of legal and human rights for refugees and displaced people around the world. We are the leading organization providing free and comprehensive legal services to people in need of a safe place to live and a safe way to get there.</span></p><br> <p><span>IRAP operates offices in the US (New York City), Jordan (Amman), Lebanon (Beirut), and Germany (Berlin).</span></p><br>
<br>
<p><strong><span>IRAP Jordan</span></strong></p><br>
<br>
<p><span>IRAP Jordan, a team of eight operational and program staff, provides legal aid to displaced people in Jordan. The team provides legal assistance to individuals navigating refugee resettlement, humanitarian protection pathways, and family reunification processes through in-house representation, legal information, and the mentorship of pro bono attorneys, students, and interns.</span></p><br>
<br>
<p><strong><span>Opportunity</span></strong></p><br>
<br>
<p><span>IRAP Jordan is seeking the consultancy services of a Safety and Security expert to conduct an independent, comprehensive evaluation of the physical security arrangements, operational procedures, and facility-related risks affecting IRAP Jordan Country Office. The assessment will identify vulnerabilities that could impact the safety of staff, interns, clients, visitors, assets, and confidential information, and will provide practical, risk-based recommendations to strengthen organizational resilience while maintaining a safe, accessible, and client-centered environment.</span></p><br> <p><strong><span>Context and Objective</span></strong></p><br> <ul>
<li>
<p><span>Proximity to conflict-affected populations (Syrian, Iraqi, Yemeni, Sudanese caseloads)</span></p><br>
</li>
<li>
<p><span>Potential for client psychological distress, coercion, or external third-party pressure</span></p><br>
</li>
<li>
<p><span>Intern and junior staff exposure to high-stress client interactions</span></p><br>
</li>
<li>
<p><span>Regulatory oversight of NGOs under Jordan's Law on Societies (No. 51/2008, amended 2009), including the Ministry of Social Development's supervisory authority over registration, foreign funding approval, and organizational dissolution</span></p><br>
</li>
</ul> <p><span>The objective of this assessment is to develop appropriate measures in place pertaining to:</span></p><br>
<ul>
<li>
<p><span>Physical security of the building envelope and entry systems</span></p><br>
</li>
<li>
<p><span>Interview room safety for staff, interns, and clients</span></p><br>
</li>
<li>
<p><span>Incident response and evacuation procedures</span></p><br>
</li>
<li>
<p><span>Information security related to physical access</span></p><br>
</li>
<li>
<p><span>Staff and intern security awareness and preparedness </span></p><br>
</li>
</ul>
<br><br><p><b>Scope of Work, Key Deliverables, and Methodology</b></p><br><p><span><strong><span>Scope of Work</span></strong></span></p><br>
<br>
<ul>
<li>
<p><span>In Scope</span></p><br>
<br></li>
</ul><p><strong><span>Domain</span></strong></p><br>
<p><strong><span>Specific Areas</span></strong></p><br>
<br>
<p><span>Physical perimeter</span></p><br>
<p><span>Exterior doors, security door systems, gate/barrier assessment, CCTV coverage, lighting, blind spots</span></p><br>
<br>
<p><span>Access control</span></p><br>
<p><span>Entry protocols, visitor management, and tailgating vulnerabilities</span></p><br>
<br>
<p><span>Reception & waiting areas</span></p><br>
<p><span>Client flow, separation from staff-only zones, sight lines, furniture placement</span></p><br>
<br>
<p><span>Interview rooms</span></p><br>
<p><span>Door configurations, furniture layout, acoustic privacy, sight lines, and duress protocols</span></p><br>
<br>
<p><span>Staff-only zones</span></p><br>
<p><span>Staff offices, HR & Finance files, communications equipment</span></p><br>
<br>
<p><span>Emergency systems</span></p><br>
<p><span>Fire, evacuation routes, muster points, first aid, communication trees</span></p><br>
<br>
<p><span>Intern & staff protocols</span></p><br>
<p><span>Briefing adequacy, lone worker risk, incident reporting, and de-escalation training coverage</span></p><br>
<br>
<p><span>Information security (physical)</span></p><br>
<p><span>Document handling, clean desk, screen visibility from client areas</span></p><br>
<br>
<p><span>External threat environment</span></p><br>
<p><span>Neighborhood risk profile, historical incident mapping within a 500m radius</span></p><br>
<br>
<p><span>Game-theory threat mapping</span></p><br>
<p><span>Adversarial actor analysis — who benefits from compromising this office, and how</span></p><br>
<br>
<br>
<ul>
<li>
<p><span>Out of Scope</span></p><br>
<ul>
<li>
<p><span>IT/cybersecurity (unless directly linked to physical access)</span></p><br>
</li>
<li>
<p><span>Field operations outside the office</span></p><br>
</li>
<li>
<p><span>Personnel vetting/HR background checks </span></p><br>
<br></li>
</ul><p><strong><span>Risk Framework</span></strong></p><br>
<br>
<ul>
<li>
<p><span>Risk Rating Scale</span></p><br>
<br></li>
</ul><p><strong><span>Rating</span></strong></p><br>
<p><strong><span>Probability</span></strong></p><br>
<p><strong><span>Impact</span></strong></p><br>
<p><strong><span>Required Response Timeline</span></strong></p><br>
<br>
<p><span>CRITICAL</span></p><br>
<p><span>Likely–Almost Certain</span></p><br>
<p><span>Severe</span></p><br>
<p><span>Immediate (within 72 hours)</span></p><br>
<br>
<p><span>HIGH</span></p><br>
<p><span>Possible–Likely</span></p><br>
<p><span>Major</span></p><br>
<p><span>Within 2 weeks</span></p><br>
<br>
<p><span>MEDIUM</span></p><br>
<p><span>Unlikely–Possible</span></p><br>
<p><span>Moderate</span></p><br>
<p><span>Within 60 days</span></p><br>
<br>
</li></ul> </div>