IT Jobs in Jordan

<p><h4>About the role</h4> <p>We are seeking a highly skilled and customer-focused Senior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.</p> <p>This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers. The Senior Systems Engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.</p> <h4>Key responsibilities</h4> <ul> <li>Design, implement, and deliver enterprise infrastructure projects for enterprise customers.</li> <li>Lead technical engagements and provide expert guidance throughout the project lifecycle.</li> <li>Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.</li> <li>Build, present, and clearly articulate technical solutions that address customer business and technical requirements.</li> <li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li> <li>Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.</li> <li>Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.</li> <li>Identify technical risks and challenges proactively and implement effective mitigation strategies.</li> <li>Communicate complex technical concepts effectively to both technical and non-technical stakeholders.</li> <li>Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.</li> <li>Maintain high standards of quality, professionalism, and customer satisfaction.</li> </ul> <h4>Requirements</h4> <h4>Education</h4> <p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p> <h4>Experience</h4> <ul> <li>Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.</li> <li>Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.</li> </ul> <h4>Technical skills</h4> <p>Strong knowledge and hands-on experience with:</p> <ul> <li>Active Directory</li> <li>Microsoft Exchange Server</li> <li>Hyper-V</li> <li>Windows Server</li> <li>Microsoft SQL Server</li> <li>Microsoft System Center Products</li> <li>Microsoft Azure</li> <li>Microsoft Entra ID</li> <li>Microsoft 365</li> <li>Microsoft Defender</li> <li>Microsoft Intune</li> <li>Microsoft Purview</li> </ul> <h4>Required competencies</h4> <ul> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to work independently and as part of a team.</li> <li>Strong customer service and stakeholder management skills.</li> <li>Experience mentoring and coaching junior engineers.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>We are seeking a motivated and customer-focused Junior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will support the design, implementation, and delivery of enterprise-grade solutions for our customers while assisting in troubleshooting and providing technical support for Microsoft infrastructure environments.</p> <p>This role is ideal for candidates looking to build their expertise in Microsoft technologies while working alongside experienced engineers. The Junior Systems Engineer will collaborate with customers and internal teams to understand business requirements, contribute to infrastructure projects, and continuously develop technical and professional skills.</p> <h4>Key responsibilities</h4> <ul> <li>Support the design, implementation, and delivery of enterprise infrastructure projects for enterprise customers.</li> <li>Assist senior engineers in technical engagements throughout the project lifecycle.</li> <li>Troubleshoot and resolve Microsoft infrastructure issues under guidance while developing advanced troubleshooting skills.</li> <li>Support the preparation and presentation of technical solutions that address customer business and technical requirements.</li> <li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li> <li>Work closely with senior engineers to gain technical knowledge and best practices.</li> <li>Participate in knowledge-sharing initiatives and contribute to continuous improvement activities.</li> <li>Identify technical issues and escalate complex challenges when necessary.</li> <li>Communicate effectively with both technical and non-technical stakeholders.</li> <li>Stay up to date with Microsoft technologies and industry trends through continuous learning.</li> <li>Maintain high standards of quality, professionalism, and customer satisfaction.</li> </ul> <h4>Requirements</h4> <h4>Education</h4> <p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p> <h4>Experience</h4> <ul> <li>1–2 years of hands-on experience in an enterprise IT environment.</li> <li>Internship or practical experience supporting Microsoft infrastructure technologies is a plus.</li> <li>Strong willingness to learn and develop in a customer-facing technical role.</li> </ul> <h4>Technical skills</h4> <p>Strong knowledge of and/or hands-on experience with:</p> <ul> <li>Active Directory</li> <li>Microsoft Exchange Server</li> <li>Hyper-V</li> <li>Windows Server</li> <li>Microsoft SQL Server</li> <li>Microsoft System Center Products</li> <li>Microsoft Azure</li> <li>Microsoft Entra ID</li> <li>Microsoft 365</li> <li>Microsoft Defender</li> <li>Microsoft Intune</li> <li>Microsoft Purview</li> </ul> <h4>Required competencies</h4> <ul> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to work independently and as part of a team.</li> <li>Strong customer service and stakeholder management skills.</li> <li>Eagerness to learn from senior engineers and continuously develop technical skills.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> </ul></p><p></p>

<p>An FMCG company in Al-Qastal, Jordan, is seeking an IT officer with 2-3 years of experience to join their team. The successful candidate will be expected to provide technical support and maintain the organization's IT infrastructure.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications:</strong><br>Bachelor's degree in Information Technology, Computer Science, or a related field.<br>2 3 years of experience in IT support, help desk, or system administration roles.<br><br><strong>Technical Skills:</strong><br>Strong knowledge of:<br>Windows 10 and Windows 11<br>Windows Server<br>Active Directory<br>Microsoft 365<br>TCP/IP, DNS, and DHCP<br>Basic SQL<br><br><strong>Experience requirements</strong><br>Hands-on experience in network troubleshooting and support.<br>Experience installing, configuring, and maintaining computer hardware, software, and operating systems.<br>Familiarity with printers, scanners, and other peripheral devices.<br><br><strong>Soft Skills:</strong><br>Strong troubleshooting, analytical, and problem-solving skills.<br>Excellent communication and interpersonal skills.<br>Ability to work independently while collaborating effectively within a team environment.<br>Strong organizational skills with the ability to manage multiple tasks and prioritize effectively</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><b><u><span><span>About the Job</span></span></u></b></span></span><p><span><span>As a </span></span><b><span><span>Senior Jira Developer&nbsp;</span></span></b><span><span>at Aspire, you will be responsible for designing, developing, and maintaining enterprise Atlassian solutions that streamline business processes and support Agile delivery. You will customize Jira Software, Jira Service Management (JSM), and Confluence, develop integrations and automation, and collaborate with cross-functional teams to deliver scalable, secure, and efficient solutions aligned with business needs.</span></span></p><br><span><b><u><span><span>What You'll Do</span></span></u></b></span><ul><li><span><span>Design, develop, and maintain customized Jira workflows, issue types, screens, fields, permissions, and automation rules.<br></span></span></li><li><span><span>Configure and administer Jira Software, Jira Service Management (JSM), and Confluence to support enterprise teams.<br></span></span></li><li><span><span>Develop custom solutions using ScriptRunner (Groovy), Jira Automation, REST APIs, and Atlassian development tools.<br></span></span></li><li><span><span>Integrate Jira with third-party applications, enterprise systems, CI/CD pipelines, and identity management solutions.<br></span></span></li><li><span><span>Gather and analyze business requirements, translating them into scalable Atlassian solutions and technical recommendations.<br></span></span></li><li><span><span>Design enterprise workflows, business process automation, and governance models to improve operational efficiency.<br></span></span></li><li><span><span>Create dashboards, advanced JQL queries, and reports to support project tracking, service management, and business reporting.<br></span></span></li><li><span><span>Perform Jira upgrades, migrations, system maintenance, and performance optimization.<br></span></span></li><li><span><span>Troubleshoot technical issues and provide advanced support to end users and project teams.<br></span></span></li><li><span><span>Implement security, governance, permission models, and best practices across the Atlassian ecosystem.<br></span></span></li><li><span><span>Collaborate closely with developers, DevOps engineers, project managers, and business stakeholders throughout the solution lifecycle.<br></span></span></li><li><span><span>Document system configurations, technical solutions, operational procedures, and best practices.<br></span></span></li><li><span><span>Mentor junior Jira administrators and developers while promoting Atlassian standards and continuous improvement.<br></span></span></li><li><span><span>Stay current with Atlassian products, emerging technologies, and industry best practices to drive platform enhancements.<br></span></span></li></ul><span><b><u><span><span>What You'll Need</span></span></u></b></span><ul><li><span><span>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.</span></span></li><li><span><span>5+ years of hands-on experience administering and developing Atlassian Jira solutions.</span></span></li><li><span><span>Strong expertise in Jira Software, Jira Service Management (JSM), and Confluence.</span></span></li><li><span><span>Experience developing custom solutions using ScriptRunner (Groovy) and Jira Automation.</span></span></li><li><span><span>Strong knowledge of JQL, dashboards, reporting, and workflow customization.</span></span></li><li><span><span>Experience with REST API integrations, web services, and enterprise system integrations.</span></span></li><li><span><span>Experience designing enterprise workflows, business process automation, and governance models.</span></span></li><li><span><span>Strong understanding of Agile methodologies (Scrum/Kanban) and Agile project delivery.</span></span></li><li><span><span>Experience with Jira upgrades, migrations, performance tuning, and platform administration.</span></span></li><li><span><span>Strong analytical, troubleshooting, communication, and stakeholder management skills.</span></span></li><li><span><span>Ability to collaborate effectively with cross-functional teams and translate business requirements into technical solutions.</span></span></li><li><span><span>Experience documenting technical solutions and mentoring junior team members is preferred.</span></span></li><li><span><span><span><span><span><span>Awareness or knowledge of IT security best practices as defined by ISO / SOC or similar.</span></span></span></span></span></span><span><span>​</span></span></li></ul><span><u><span><span>Why Aspire</span></span></u></span><p><span><span><span><span><span><span><span>In addition to a competitive long-term total compensation with salary and performance-based bonus, we have a reward philosophy that expands beyond this.</span></span></span></span></span></span></span></p><br><ul><li><span><span><span><span>Be part of a (Remote is here-to stay) organization.</span></span></span></span></li><li><span><span><span><span>Work and learn from great minds.</span></span></span></span></li><li><span><span><span><span>Explore new opportunities to learn and grow every day by attending technical and non-technical training.</span></span></span></span></li><li><span><span><span><span>Get market exposure by working with international tech leaders.</span></span></span></span></li><li><span><span><span><span>Nursery reimbursement benefit.</span></span></span></span></li><li><span><span><span><span>Attend virtual and onsite international tech conferences.</span></span></span></span></li><li><span><span><span><span>Exposure to work in an IT environment that adheres to rigorous security and compliance standards defined by ISO / SOC.</span></span></span></span></li></ul><br> </div>

<p><h4>Description</h4> <h4>Key responsibilities</h4> <h4>Technical presales support</h4> <p>Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE.<br> Design and propose suitable technical solutions aligned with customer needs.<br> Prepare technical proposals, solution architectures, and statements of work.<br> Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br> Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br> Assist in effort estimation, BOM preparation, and solution sizing.</p> <h4>Customer engagement</h4> <p>Participate in customer meetings, workshops, and discovery sessions.<br> Explain technical concepts clearly to both technical and non-technical stakeholders.<br> Build trusted relationships with customers, partners, and internal teams.<br> Address customer technical concerns and provide recommendations.</p> <h4>Solution design & documentation</h4> <p>Prepare high-level and low-level solution designs when required.<br> Create architecture diagrams, implementation approaches, and integration workflows.<br> Ensure proposed solutions follow best practices, scalability, security, and compliance standards.</p> <h4>Collaboration</h4> <p>Coordinate with engineering, delivery, product, and support teams.<br> Work closely with project managers and solution architects during transition to delivery.<br> Support continuous improvement of presales assets, templates, and demo environments.</p> <h4>Market & product knowledge</h4> <p>Stay updated on industry trends, competitor solutions, and emerging technologies.<br> Maintain strong understanding of company products, services, and capabilities.</p> <h4>Required qualifications</h4> <p>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.<br> 3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.<br> Experience in preparing technical proposals and responding to RFPs.<br> Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.<br> Excellent communication and presentation skills.<br> Ability to work in a fast-paced, customer-facing environment.</p> <h4>Preferred skills</h4> <p>Experience with cloud platforms such as Azure, AWS, or Google Cloud.<br> Knowledge of APIs, integrations, databases, and enterprise applications.<br> Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.<br> Experience with diagramming and documentation tools (Visio, Draw.io, etc.).<br> Relevant technical certifications are advantageous.</p> <h4>Soft skills</h4> <p>Strong analytical and problem-solving abilities.<br> Customer-oriented mindset.<br> Strong teamwork and collaboration skills.<br> Ability to manage multiple opportunities simultaneously.<br> Good negotiation and stakeholder management skills.</p> <h4>KPIs / success metrics</h4> <ul> <li>Quality and timeliness of technical proposals.</li> <li>Win rate contribution.</li> <li>Customer satisfaction during presales engagements.</li> <li>Accuracy of solution sizing and estimations.</li> <li>Number of successful demos and POCs delivered.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Associate - Presales</p><br><br><br>Job Scope <br><p><span>The Associate - Presales supports the Sales team with technical coordination, material preparation, and relationship management for effective pre-sales operations.</span></p><br><br><br>Main Duties and Responsibilities <br><ul> <li>Assist the Sales team by coordinating technical aspects of pre-sales activities;</li> <li>Support the Sales team in responding to customers requests understanding requirements, and tailoring proposals;</li> <li>Support the Presales Engineer in creating demos, proposal documentations, and presentations;</li> <li>Complete required pre-sales documentation in a quick and accurate manner;</li> <li>Provide support to the company partners and customers;</li> <li>Respond to after-hours support queries during assigned rotations and escalate issues if needed.</li> </ul><br><br>Position Requirements <br><br>Education <br><ul> <li>Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, Information Systems, or a related technical discipline.</li> <li>Prefer to have Fundamental certifications such as Microsoft Azure Fundamentals (AZ-900), AWS Cloud Practitioner, Cisco CCNA, IBM, VMware VCTA, Fortinet NSE, or similar are considered a plus.</li> </ul><br><br>Experience <br><ul> <li>Fresh graduate or up to 1 year of experience in Presales, Technical Support, IT Infrastructure, or System Administration.</li> <li>Good understanding of enterprise IT concepts, including networking, virtualization, cloud computing, cybersecurity, storage, or data center technologies.</li> <li>Basic knowledge of one or more leading technology vendors such as IBM, Citrix, VMware, Microsoft, Red Hat, Dell Technologies, HPE, Lenovo, Cisco, Fortinet, or similar is an advantage.</li> <li>Strong analytical and problem-solving skills with the ability to understand customer business and technical requirements.</li> <li>Excellent verbal and written communication skills with confidence in delivering technical presentations.</li> <li>Strong willingness to learn new technologies and build technical expertise through certifications and vendor training.</li> <li>Internship or academic projects related to enterprise infrastructure, cloud, networking, cybersecurity, or digital transformation.</li> </ul> <p>#LI-DNI</p><br> <br><br><br> </div>

<p><h4>Description</h4> <p>We are seeking a skilled IT infrastructure systems associate with 1–3 years of experience to provide technical assistance to end users, troubleshoot hardware and software issues, and support server maintenance activities. The ideal candidate will have hands-on experience with Windows and Linux server environments, strong problem-solving skills, and excellent customer service abilities.</p> <h4>Responsibilities</h4> <ul> <li>Provide first and second-level IT support via phone, email, chat, or in-person.</li> <li>Troubleshoot and resolve hardware, software, and network issues (Windows, macOS, Office 365, etc.).</li> <li>Assist with Windows server administration and Linux OS administration (user management, permissions, backups, updates).</li> <li>Install, configure, and maintain laptops, printers, and peripherals.</li> <li>Manage Active Directory, DNS, DHCP, and Group Policy in a Windows server environment.</li> <li>Document IT incidents and resolutions in a ticketing system (e.g., Workflow, K2).</li> <li>Assist with network troubleshooting (LAN/WAN, VPN, Wi-Fi).</li> <li>Support virtualization technologies (VMware, Hyper-V) as needed.</li> <li>Educate users on IT best practices and security policies.</li> <li>Collaborate with senior IT staff on infrastructure projects.</li> </ul> <h4>Requirements</h4> <ul> <li>1-3 years of experience in system admin, IT support, with expertise in Windows Server, Active Directory, Azure Active Directory (Azure AD), AD Connect, and Linux OS administration.</li> <li>Bachelor’s degree in computer science, information technology, or a related field.</li> </ul> <h4>Preferred Skills</h4> <ul> <li>Hands-on experience with Windows Server (2016/2019/2022) and/or Linux servers.</li> <li>Knowledge of Active Directory, Group Policies, PowerShell commands, Azure AD, and Office 365 administration.</li> <li>Familiarity with ticketing systems and ITIL processes.</li> <li>Basic understanding of networking concepts (TCP/IP, DNS, VPN, firewalls).</li> <li>Experience with remote desktop support tools (SCCM, Microsoft Intune, RDP).</li> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and customer service skills.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br>Business Development Manager<br><br>Job Scope <br></span><p>The Business Development Manager is accountable for researching and identifying new opportunities to grow, develop business and propose new potential deals while leading on projects from introduction to implementation. S/He studies financial impacts, reviews the organization positioning, analyzes market trends and forges strong relationships with internal and external stakeholders.</p><br><br><br>Main Duties and Responsibilities <br><p><span><strong>1.</strong> Identify, develop, and secure new business opportunities within the hospitality sector, across Jordan, the Levant region, and GCC markets, including hotels, hotel chains, resorts, restaurants, cafés, catering companies, and entertainment venues.</span></p><br> <p><span>2. Drive sales growth for the Hospitality Business Unit by promoting hospitality technology solutions, including Property Management Systems (PMS), Point of Sale (POS), inventory and procurement solutions, guest experience platforms, mobility solutions, and hospitality infrastructure services.</span><br><span><strong>3.</strong> Build and maintain strong relationships with hotel owners, general managers, F&amp;B directors, IT managers, corporate hospitality groups, and other key decision-makers across Jordan, the Levant region, and GCC markets.</span><br><span><strong>4.</strong> Develop and execute strategic account plans to increase market penetration and expand JDS's presence within the hospitality sector.</span><br><span><strong>5.</strong> Identify opportunities to cross-sell JDS solutions across other business units, including cloud services, cybersecurity, networking, data center solutions, managed services, ERP, and AI and digital transformation initiatives.</span><br><span><strong>6.</strong> Conduct market research and competitor analysis to identify emerging hospitality trends, customer needs, and new revenue opportunities.</span><br><span><strong>7.</strong> Prepare and deliver compelling customer presentations, business proposals, and solution demonstrations tailored to hospitality clients.</span><br><span><strong>8.</strong> Manage the complete sales cycle from lead generation to opportunity qualification, proposal submission, negotiation, contract closure, and account growth.</span><br><span><strong>9.</strong> Collaborate with pre-sales, technical, and project delivery teams to design comprehensive solutions that address customer business objectives.</span><br><span><strong>10.</strong> Establish strategic partnerships with hospitality technology vendors, consultants, operators, and industry associations to strengthen market positioning.</span><br><span><strong>11.</strong> Maintain an accurate sales pipeline, forecasts, and business development reports, ensuring achievement of annual sales targets and profitability objectives.</span><br><span><strong>12. </strong>Participate in industry events, exhibitions, hospitality conferences, and networking activities to generate leads and enhance brand visibility.</span><br><span><strong>13.</strong> Monitor customer satisfaction and ensure successful post-sales engagement, identifying opportunities for additional business and long-term partnerships.</span><br><span><strong>14.</strong> Stay updated on hospitality technology innovations, operational best practices, and digital transformation trends impacting hotels and F&amp;B operations. </span></p><br><br><br>Preferred Qualifications <br><p>• Bachelor's degree in business administration, Hospitality Management, Information Technology, or a related field.<br>• Strong experience within the hospitality industry, hospitality technology, hotel operations, or F&amp;B solutions.<br>• Proven track record of achieving sales targets and developing strategic customer relationships.<br>• Excellent presentation, negotiation, and communication skills.<br>• Ability to engage with C-level executives and hotel management teams.<br>• Familiarity with hospitality solutions such as Oracle Hospitality, PMS, POS, ERP, CRM, cloud, and IT infrastructure solutions is highly desirable.</p><br><br><br>Education <br><p>Bachelor’s degree in Business Administration or any other related field.</p><br><br><br>Experience <br><p>5-10 years of experience in business development, sales, or account management.</p><br> <p>#LI-SK</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Optimiza is seeking a dedicated Junior Oracle DB Administrator to assist with the effective management and administration of our Oracle database systems.<br> Key Responsibilities: Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.<br> Support database monitoring, tuning, and troubleshooting efforts.<br> Help in performing backup and recovery operations to maintain data integrity and availability.<br> Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.<br> Document procedures and maintain records of database activities.<br> Participate in on-call rotation and respond promptly to database incidents.<br> Class A Health Insurance Annual Bonus Bachelor’s degree in Computer Science, Information Technology, or related field.<br> 1-2 years of Oracle database concepts and architecture.<br> Familiarity with SQL and PL/SQL programming.<br> Willingness to learn and adapt in a fast-paced environment.<br> Good problem-solving skills and attention to detail.<br> Effective communication and teamwork abilities.<br> Certifications in Oracle Database Administration are a plus but not mandatory.<br></span> </div>

<p>We are looking to hire a skilled GRC officer who will be responsible for assessing the effectiveness, efficiency, and security of our IT systems, while ensuring compliance against industry standards, best practices, and internal processes and procedures. As part of his duties, he will be responsible for overseeing compliance with and reporting to Management on how to mitigate possible risk.</p><p>Responsibilities</p><ul><li>Develop, review, monitor, and implement the company's information security management system, including processes, policies, systems, and procedures, and continuously improve the ISMS to keep up with changing regulatory requirements and industry best practices.</li><li>Develop, review, and monitor the Firm s business continuity &amp; disaster recovery plan and identify potential risks areas and ensure steps are taken to mitigate same.</li><li>Investigate and report violations of processes, procedures and regulatory standards across the operations of the Firm including but not limited to engineering and operations departments with effective action plans in response to discoveries and compliance violations.</li><li>Build an internal audit plan and schedule to cover all aspects as per the management needs.</li><li>Prepare internal audit reports detailing findings, recommendations, and corrective actions.</li><li>Plan and conduct regular audits and assessments to identify areas of non-compliance and develop corrective action plans.</li><li>Monitor and report on compliance issues, including data breaches, security incidents, and regulatory changes, and take appropriate actions to address them.</li><li>Ensure that compliance-related issues are communicated effectively to the leadership team and the board of directors.</li><li>Provide guidance and training employees on security &amp; compliance-related topics, based on the best practices and industry standards.</li><li>Foster a culture of compliance within the organization, where all employees understand the importance of compliance and their role in maintaining it.</li><li>Liaise with external auditors and regulators as necessary to demonstrate compliance with relevant laws and regulations.</li><li>Collaborate with cross-functional teams to ensure that compliance &amp; ISMS requirements are integrated into all aspects of software development, project management and operations, etc.</li><li>Migrate, manage, and excel the GRC tasks to a well-known GRC tool.</li><li>Perform and manage an enterprise risk assessment across the organization, based on a defined risk management policy, and procedure.</li><li>Work closely with all departments on risk management tasks, including identification &amp; mitigation of risks.</li><li>Work closely with all departments on their new tools and software s to make sure it follows ProgressSoft vision, policies, and to reflect on any required changes to the current processes and internal controls.</li><li>Ability to read and understand third party agreements from Clients &amp; assess the level of risk acceptance towards security terms and conditions.</li><li>Ability to perform third party risk assessments (Vendor &amp; Client).</li><li>Understand the internal workflows and procedures, assess any areas for improvement.</li></ul><p>Performance goal/KPI</p><ul><li>Ensure staff members comply with all laid down processes and procedures.</li><li>Presentation to the top management and as may be required.</li><li>Ensure Staff members comply with the of technology at all levels.</li><li>Submission of timely and regular reporting to Management on the status of progress and achievements.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in computer science or any related field. Minimum of 1-2 years experience in areas related to Governance, Compliance Officer, IT Auditor or Information Technology Risk Management. Strong knowledge of IT auditing principles, practices, and frameworks (e.g., GRCP, COBIT, ISO 27001, or related discipline). Familiarity with security frameworks and compliance requirements (e.g., ISO27001, GDPR, PADSS). Familiarity of cybersecurity &amp; compliance regulations across Middle East countries (e.g. Jordan/ UAE/ Oman/ Kuwait/ Qatar etc.). Proficiency in risk and audit tools and methodologies. Provide insights for informed decision-making. Excellent analytical, critical thinking and problem-solving skills. Excellent reporting and presentation skills. Exposure to IT Governance and its activities. Ability to work independently and as part of a team. Ability to multi-task, pay attention to details and meet deadlines.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking to hire a skilled GRC officer who will be responsible for assessing the effectiveness, efficiency, and security of our IT systems, while ensuring compliance against industry standards, best practices, and internal processes and procedures.<br> As part of his duties, he will be responsible for overseeing compliance with and reporting to Management on how to mitigate possible risk.<br> Responsibilities Develop, review, monitor, and implement the company's information security management system, including processes, policies, systems, and procedures, and continuously improve the ISMS to keep up with changing regulatory requirements and industry best practices.<br> Develop, review, and monitor the Firm’s business continuity &amp; disaster recovery plan and identify potential risks areas and ensure steps are taken to mitigate same.<br> Investigate and report violations of processes, procedures and regulatory standards across the operations of the Firm including but not limited to engineering and operations departments with effective action plans in response to discoveries and compliance violations.<br> Build an internal audit plan and schedule to cover all aspects as per the management needs.<br> Prepare internal audit reports detailing findings, recommendations, and corrective actions.<br> Plan and conduct regular audits and assessments to identify areas of non-compliance and develop corrective action plans.<br> Monitor and report on compliance issues, including data breaches, security incidents, and regulatory changes, and take appropriate actions to address them.<br> Ensure that compliance-related issues are communicated effectively to the leadership team and the board of directors.<br> Provide guidance and training employees on security &amp; compliance-related topics, based on the best practices and industry standards.<br> Foster a culture of compliance within the organization, where all employees understand the importance of compliance and their role in maintaining it.<br> Liaise with external auditors and regulators as necessary to demonstrate compliance with relevant laws and regulations.<br> Collaborate with cross-functional teams to ensure that compliance &amp; ISMS requirements are integrated into all aspects of software development, project management and operations, etc.<br> Migrate, manage, and excel the GRC tasks to a well-known GRC tool.<br> Perform and manage an enterprise risk assessment across the organization, based on a defined risk management policy, and procedure.<br> Work closely with all departments on risk management tasks, including identification &amp; mitigation of risks.<br> Work closely with all departments on their new tools and software’s to make sure it follows ProgressSoft vision, policies, and to reflect on any required changes to the current processes and internal controls.<br> Ability to read and understand third party agreements from Clients &amp; assess the level of risk acceptance towards security terms and conditions.<br> Ability to perform third party risk assessments (Vendor &amp; Client).<br> Understand the internal workflows and procedures, assess any areas for improvement.<br> Requirements : Bachelor’s degree in computer science or any related field.<br> Minimum of 1-2 years’ experience in areas related to Governance, Compliance Officer, IT Auditor or Information Technology Risk Management.<br> Strong knowledge of IT auditing principles, practices, and frameworks (e.<br>g., GRCP, COBIT, ISO 27001, or related discipline).<br> Familiarity with security frameworks and compliance requirements (e.<br>g., ISO27001, GDPR, PADSS).<br> Familiarity of cybersecurity &amp; compliance regulations across Middle East countries (e.<br>g. Jordan/ UAE/ Oman/ Kuwait/ Qatar etc.<br>). Proficiency in risk and audit tools and methodologies.<br> Provide insights for informed decision-making.<br> Excellent analytical, critical thinking and problem-solving skills.<br> Excellent reporting and presentation skills.<br> Exposure to IT Governance and its activities.<br> Ability to work independently and as part of a team.<br> Ability to multi-task, pay attention to details and meet deadlines.<br> Performance goal/KPI Ensure staff members comply with all laid down processes and procedures.<br> Presentation to the top management and as may be required.<br> Ensure Staff members comply with the of technology at all levels.<br> Submission of timely and regular reporting to Management on the status of progress and achievements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br><span>Sales Account Manager – ERP</span><br><br>Job Scope <br></span><p>The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs.</p><br> <br><br>Main Duties and Responsibilities <br><ul> <li>Identify, develop, and close new business opportunities.</li> <li>Manage the full sales cycle from prospecting to contract closure.</li> <li>Build and maintain strong relationships with customers and key stakeholders.</li> <li>Understand client business requirements and position ERP solutions effectively.</li> <li>Collaborate with pre-sales and technical teams to deliver tailored demonstrations and proposals.</li> <li>Achieve and exceed sales targets and KPIs.</li> <li>Maintain accurate pipeline and forecasting information within CRM systems.</li> </ul><br><br>Position Requirements <br><ul> <li><span>Strong understanding of ERP systems and business processes.</span></li> <li><span>Hands-on experience with ERP platforms such as Oracle NetSuite and Microsoft Dynamics 365 is highly desirable.</span></li> <li><span>Knowledge of Artificial Intelligence (AI) technologies, use cases, and business applications is considered an advantage.</span></li> <li><span>Proven track record of achieving sales targets.</span></li> <li><span>Excellent communication, presentation, and negotiation skills.</span></li> <li><span>Self-motivated and customer-focused mindset.</span></li> </ul><br><br>Education <br><ul> <li>Bachelor’s degree in business administration, Information Technology, or a related field.</li> </ul><br><br>Experience <br><ul> <li>3+ years of experience in B2B software or ERP sales</li> </ul> <p>#LI-SK</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are seeking a motivated and customer-focused Junior Systems Engineer to join our Microsoft Infrastructure team.<br> The successful candidate will support the design, implementation, and delivery of enterprise-grade solutions for our customers while assisting in troubleshooting and providing technical support for Microsoft infrastructure environments.<br> This role is ideal for candidates looking to build their expertise in Microsoft technologies while working alongside experienced engineers.<br> The Junior Systems Engineer will collaborate with customers and internal teams to understand business requirements, contribute to infrastructure projects, and continuously develop technical and professional skills.<br> Key Responsibilities Support the design, implementation, and delivery of enterprise infrastructure projects for enterprise customers.<br> Assist senior engineers in technical engagements throughout the project lifecycle.<br> Troubleshoot and resolve Microsoft infrastructure issues under guidance while developing advanced troubleshooting skills.<br> Support the preparation and presentation of technical solutions that address customer business and technical requirements.<br> Collaborate with customers, project managers, and internal teams to ensure successful project execution.<br> Work closely with senior engineers to gain technical knowledge and best practices.<br> Participate in knowledge-sharing initiatives and contribute to continuous improvement activities.<br> Identify technical issues and escalate complex challenges when necessary.<br> Communicate effectively with both technical and non-technical stakeholders.<br> Stay up to date with Microsoft technologies and industry trends through continuous learning.<br> Maintain high standards of quality, professionalism, and customer satisfaction.<br> RequirementsEducation Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.<br> Experience 1–2 years of hands-on experience in an enterprise IT environment.<br> Internship or practical experience supporting Microsoft infrastructure technologies is a plus.<br> Strong willingness to learn and develop in a customer-facing technical role.<br> Technical Skills Strong knowledge of and/or hands-on experience with: Active Directory Microsoft Exchange Server Hyper-V Windows Server Microsoft SQL Server Microsoft System Center Products Microsoft Azure Microsoft Entra ID Microsoft 365 Microsoft Defender Microsoft Intune Microsoft Purview Required Competencies Strong troubleshooting and problem-solving skills.<br> Excellent communication and presentation skills.<br> Ability to work independently and as part of a team.<br> Strong customer service and stakeholder management skills.<br> Eagerness to learn from senior engineers and continuously develop technical skills.<br> Ability to manage multiple priorities in a fast-paced environment.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an L1 SOC Analyst with 1–3 years of experience to monitor security events, identify potential threats, and support the Security Operations Center (SOC) in responding to security incidents.<br> The ideal candidate should have a good understanding of cybersecurity fundamentals and security monitoring.<br> Key Responsibilities Monitor security alerts and events using SOC monitoring tools.<br> Perform initial analysis and triage of security incidents.<br> Escalate suspicious activities to higher-level SOC analysts when required.<br> Investigate security alerts and document findings.<br> Monitor system and network logs for potential security threats.<br> Follow incident response procedures and SOC playbooks.<br> Maintain accurate documentation of security events and incidents.<br> Work closely with the cybersecurity team to support daily SOC operations.<br> Bachelor's degree in Computer Science, Cyber Security, Information Technology, or a related field.<br> 1–3 years of experience in a Security Operations Center (SOC) or cybersecurity role.<br> Basic understanding of cybersecurity concepts and security monitoring.<br> Familiarity with security incidents, threats, and vulnerabilities.<br> Strong analytical and problem-solving skills.<br> Good communication and teamwork skills.<br> Willingness to work in a 24/7 shift environment if required.<br> Nice to Have Knowledge of SIEM tools.<br> Familiarity with Windows, Linux, and networking fundamentals.<br> Certifications such as Security+, CEH, or SC-200 are an advantage.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced Firewall Engineer with 10+ years of experience to design, implement, manage, and support enterprise firewall and network security solutions.<br> The ideal candidate will be responsible for maintaining secure network environments, implementing security policies, and ensuring the availability and performance of firewall infrastructure.<br> Key Responsibilities Configure, manage, and maintain enterprise firewall solutions.<br> Implement and enforce firewall security policies and access control rules.<br> Monitor firewall performance and troubleshoot security or connectivity issues.<br> Perform firewall upgrades, patches, and configuration changes.<br> Support network security operations and incident investigations.<br> Review and optimize firewall rules to ensure compliance and security best practices.<br> Collaborate with infrastructure and cybersecurity teams on security initiatives.<br> Maintain technical documentation and standard operating procedures.<br> Ensure firewall environments meet organizational security and compliance requirements.<br> Bachelor's degree in Computer Science, Information Technology, Cyber Security, or a related field.<br> 10+ years of experience in firewall and network security administration.<br> Strong understanding of enterprise firewall technologies.<br> Experience implementing and managing network security policies.<br> Good knowledge of network security principles and troubleshooting.<br> Strong analytical and problem-solving skills.<br> Good communication and teamwork skills.<br> Nice to Have Firewall vendor certifications.<br> Experience with enterprise network environments.<br> Knowledge of VPNs, NAT, and network segmentation.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries.<br> Working across the Information Technology and Services sector, the company helps organizations modernize their systems, improve digital experiences, and solve complex business challenges through practical, technology-led solutions.<br> This role offers the opportunity to contribute to mobile experiences that support digital banking services.<br> As a Midlevel iOS Developer, you will play a meaningful part in building reliable, user-focused applications while collaborating with multidisciplinary teams to deliver solutions that support broader business and customer goals.<br> Responsibilities Design, develop, and maintain iOS applications for digital services.<br> Collaborate with cross-functional teams to define, design, and ship new features.<br> Ensure the performance, quality, and responsiveness of the applications.<br> Troubleshoot and resolve technical issues and bugs.<br> Participate in code reviews and uphold code quality standards.<br> Stay current with the latest iOS technologies and industry trends.<br> Contribute to technical documentation and project reporting.<br> Class A medical Insurance 3–5 years of experience in iOS app development, including a track record of delivering production-quality applications.<br> Proficiency with Xcode, the iOS SDK, and integrating with RESTful APIs.<br> Experience working with mobile architecture patterns such as MVC and MVVM.<br> Experience working in Agile development environments.<br> Eligibility to work in Jordan.<br></span> </div>

<p>Technical Support Engineer (VoIP/PBX) – 0 to 2 Years Experience</p><p>Job Summary</p><p>We are looking for a Technical Support Engineer to provide support for VoIP and PBX systems. The successful candidate will assist customers with troubleshooting, system configuration, and issue resolution while gaining hands-on experience with IP telephony technologies.</p><p>Key Responsibilities</p><ul><li>Provide technical support for VoIP, IP telephony, and PBX systems.</li><li>Troubleshoot issues related to phones, call routing, voicemail, SIP trunks, and network connectivity.</li><li>Monitor system performance and respond to customer support requests.</li><li>Configure and maintain user extensions, devices, and basic system settings.</li><li>Escalate complex issues to senior engineers when required.</li><li>Document incidents, resolutions, and technical procedures.</li><li>Assist with system installations, upgrades, and testing.</li><li>Deliver professional and timely customer service.</li></ul><p>Requirements</p><ul><li>Bachelor's degree or Diploma in Information Technology, Computer Engineering, Telecommunications, or a related field.</li><li>0–2 years of experience in technical support, networking, or telecommunications.</li><li>Better to have driving license</li><li>Basic understanding of TCP/IP networking concepts.</li><li>Familiarity with VoIP, SIP, IP phones, or PBX systems is an advantage.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Good communication skills in English.</li><li>Willingness to learn new technologies and work in a customer-facing environment.</li></ul><p>Preferred Skills</p><ul><li>Knowledge of Windows and Linux operating systems.</li><li>Basic understanding of networking devices such as switches and routers.</li><li>Familiarity with ticketing systems and remote support tools.</li></ul><p>Experience Level</p><ul><li>Fresh graduates are encouraged to apply.</li><li>Up to 2 years of relevant experience.</li></ul>

<p>As a Senior Jira Developer at Aspire, you will be responsible for designing, developing, and maintaining enterprise Atlassian solutions that streamline business processes and support Agile delivery. You will customize Jira Software, Jira Service Management (JSM), and Confluence, develop integrations and automation, and collaborate with cross-functional teams to deliver scalable, secure, and efficient solutions aligned with business needs.</p><p>What You'll Do</p><ul><li>Design, develop, and maintain customized Jira workflows, issue types, screens, fields, permissions, and automation rules.</li><li>Configure and administer Jira Software, Jira Service Management (JSM), and Confluence to support enterprise teams.</li><li>Develop custom solutions using ScriptRunner (Groovy), Jira Automation, REST APIs, and Atlassian development tools.</li><li>Integrate Jira with third-party applications, enterprise systems, CI/CD pipelines, and identity management solutions.</li><li>Gather and analyze business requirements, translating them into scalable Atlassian solutions and technical recommendations.</li><li>Design enterprise workflows, business process automation, and governance models to improve operational efficiency.</li><li>Create dashboards, advanced JQL queries, and reports to support project tracking, service management, and business reporting.</li><li>Perform Jira upgrades, migrations, system maintenance, and performance optimization.</li><li>Troubleshoot technical issues and provide advanced support to end users and project teams.</li><li>Implement security, governance, permission models, and best practices across the Atlassian ecosystem.</li><li>Collaborate closely with developers, DevOps engineers, project managers, and business stakeholders throughout the solution lifecycle.</li><li>Document system configurations, technical solutions, operational procedures, and best practices.</li><li>Mentor junior Jira administrators and developers while promoting Atlassian standards and continuous improvement.</li><li>Stay current with Atlassian products, emerging technologies, and industry best practices to drive platform enhancements.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>What You'll Need</p><ul><li>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.</li><li>5+ years of hands-on experience administering and developing Atlassian Jira solutions.</li><li>Strong expertise in Jira Software, Jira Service Management (JSM), and Confluence.</li><li>Experience developing custom solutions using ScriptRunner (Groovy) and Jira Automation.</li><li>Strong knowledge of JQL, dashboards, reporting, and workflow customization.</li><li>Experience with REST API integrations, web services, and enterprise system integrations.</li><li>Experience designing enterprise workflows, business process automation, and governance models.</li><li>Strong understanding of Agile methodologies (Scrum/Kanban) and Agile project delivery.</li><li>Experience with Jira upgrades, migrations, performance tuning, and platform administration.</li><li>Strong analytical, troubleshooting, communication, and stakeholder management skills.</li><li>Ability to collaborate effectively with cross-functional teams and translate business requirements into technical solutions.</li><li>Experience documenting technical solutions and mentoring junior team members is preferred.</li><li>Awareness or knowledge of IT security best practices as defined by ISO / SOC or similar.</li></ul>

<p><h4>Description</h4> <p>The Business Development Representative (SMB account growth focus) is responsible for driving revenue growth across ZainTECH’s SMB customer portfolio through account expansion, upselling, cross-selling, and new business development activities. The role combines SMB account management with proactive sales development, focusing on high-volume, short-cycle opportunities within the ICT and digital solutions space.</p> <p>Working closely with account managers and sales teams, the Business Development Representative plays a key role in accelerating pipeline generation, increasing customer engagement, and expanding existing customer relationships while identifying new SMB business opportunities across assigned markets.</p> <h4>Responsibilities:</h4> <strong>SMB Account Management & Growth</strong><br> <li>Own and manage a portfolio of SMB accounts, focusing on account growth, customer retention, upsell and cross-sell opportunities</li> <li>Build and maintain strong relationships with customer stakeholders to understand evolving business and technology requirements</li> <li>Conduct regular account reviews to identify expansion opportunities and position relevant ICT and digital solutions</li> <li>Drive revenue growth through the successful execution of upsell and cross-sell initiatives across assigned accounts</li> <br> <strong>Sales Development & New Business Generation</strong><br> <li>Identify and pursue new business opportunities within the SMB segment through outbound prospecting and lead generation activities</li> <li>Qualify opportunities by identifying customer requirements, decision-makers, budgets, timelines</li> <li>Maintain a healthy pipeline of short-cycle opportunities, ensuring consistent progression and deal closure</li> <li>Support pipeline acceleration and revenue generation initiatives across the SMB portfolio</li> <br> <strong>Pipeline & Sales Management</strong><br> <li>Manage multiple opportunities simultaneously within a high-volume sales environment</li> <li>Maintain accurate CRM records including pipeline updates, account activities, opportunity tracking, forecasting data</li> <li>Ensure strong pipeline hygiene and reporting accuracy within Salesforce or similar CRM platforms</li> <li>Consistently meet or exceed defined sales and activity KPIs</li> <br> <strong>Collaboration & Stakeholder Alignment</strong><br> <li>Collaborate closely with account managers and sales teams to align on account strategies, customer engagement plans, revenue growth opportunities</li> <li>Support broader sales initiatives and campaigns targeting SMB customers</li> <li>Coordinate with internal stakeholders to ensure smooth customer engagement and commercial alignment</li> <h4>Requirements</h4> <li>2–4 years of experience in B2B sales, SMB account management, inside sales, business development roles</li> <li>Experience within ICT, technology services, or digital solutions environments is preferred</li> <li>Proven track record in upselling, cross-selling, closing small to mid-sized deals</li> <li>Experience managing multiple accounts and short-cycle sales opportunities</li> <li>Familiarity with Salesforce or similar CRM platforms, sales engagement and prospecting tools</li> <li>Bachelor’s degree in business administration, marketing, sales, information technology, or a related field</li></p><p></p>

<p><h4>Description</h4> <h4>Key responsibilities</h4> <h4>Technical presales support</h4> <p>Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE.<br> Design and propose suitable technical solutions aligned with customer needs.<br> Prepare technical proposals, solution architectures, and statements of work.<br> Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br> Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br> Assist in effort estimation, BOM preparation, and solution sizing.</p> <h4>Customer engagement</h4> <p>Participate in customer meetings, workshops, and discovery sessions.<br> Explain technical concepts clearly to both technical and non-technical stakeholders.<br> Build trusted relationships with customers, partners, and internal teams.<br> Address customer technical concerns and provide recommendations.</p> <h4>Solution design & documentation</h4> <p>Prepare high-level and low-level solution designs when required.<br> Create architecture diagrams, implementation approaches, and integration workflows.<br> Ensure proposed solutions follow best practices, scalability, security, and compliance standards.</p> <h4>Collaboration</h4> <p>Coordinate with engineering, delivery, product, and support teams.<br> Work closely with project managers and solution architects during transition to delivery.<br> Support continuous improvement of presales assets, templates, and demo environments.</p> <h4>Market & product knowledge</h4> <p>Stay updated on industry trends, competitor solutions, and emerging technologies.<br> Maintain strong understanding of company products, services, and capabilities.</p> <h4>Required qualifications</h4> <p>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.<br> 3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.<br> Experience in preparing technical proposals and responding to RFPs.<br> Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.<br> Excellent communication and presentation skills.<br> Ability to work in a fast-paced, customer-facing environment.</p> <h4>Preferred skills</h4> <p>Experience with cloud platforms such as Azure, AWS, or Google Cloud.<br> Knowledge of APIs, integrations, databases, and enterprise applications.<br> Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.<br> Experience with diagramming and documentation tools (Visio, Draw.io, etc.).<br> Relevant technical certifications are advantageous.</p> <h4>Soft skills</h4> <p>Strong analytical and problem-solving abilities.<br> Customer-oriented mindset.<br> Strong teamwork and collaboration skills.<br> Ability to manage multiple opportunities simultaneously.<br> Good negotiation and stakeholder management skills.</p> <h4>KPIs / success metrics</h4> <ul> <li>Quality and timeliness of technical proposals.</li> <li>Win rate contribution.</li> <li>Customer satisfaction during presales engagements.</li> <li>Accuracy of solution sizing and estimations.</li> <li>Number of successful demos and POCs delivered.</li> </ul></p><p></p>