IT Jobs in Jordan

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><span><span>About the Job</span></span></u></span><p><span><span>As a </span></span><b><span><span>Senior Software Engineer (Node.js)</span></span></b><span><span> at Aspire, you will design, develop, and maintain scalable, high-performance backend applications and APIs that power our products and services. You will play a key role in building cloud-native applications, designing microservices, and delivering secure, reliable, and maintainable software solutions. Working closely with Product, QA, DevOps, and Engineering teams, you will contribute to the entire software development lifecycle while mentoring junior engineers and driving engineering best practices.</span></span></p><br><u><span><span>What you'll do</span></span></u><ul><li><p><span><span>Design, develop, and maintain scalable backend applications using Node.js and JavaScript/TypeScript.</span></span></p><br></li><li><p><span><span>Build and maintain RESTful APIs and microservices to support business and product requirements.</span></span></p><br></li><li><p><span><span>Develop secure, high-performance, and maintainable backend services following engineering best practices.</span></span></p><br></li><li><p><span><span>Design and optimize SQL and NoSQL database schemas and queries to ensure performance and scalability.</span></span></p><br></li><li><p><span><span>Integrate backend services with third-party APIs, cloud services, and external systems.</span></span></p><br></li><li><p><span><span>Participate in system architecture discussions, technical design, code reviews, and solution planning.</span></span></p><br></li><li><p><span><span>Troubleshoot and resolve production issues while ensuring high system availability and reliability.</span></span></p><br></li><li><p><span><span>Develop unit, integration, and end-to-end tests to maintain high code quality.</span></span></p><br></li><li><p><span><span>Continuously improve application performance, scalability, security, and maintainability.</span></span></p><br></li><li><p><span><span>Collaborate with Product Managers, QA Engineers, DevOps Engineers, and cross-functional teams throughout the software development lifecycle.</span></span></p><br></li><li><p><span><span>Mentor junior engineers through code reviews, technical guidance, and knowledge sharing.</span></span></p><br></li><li><p><span><span>Prepare and maintain technical documentation for applications, APIs, and architectural designs.</span></span></p><br></li></ul><u><span><span>What you'll need</span></span></u><ul><li><p><span><span>Bachelor's Degree in Computer Science, Software Engineering, Information Technology, or a related field.</span></span></p><br></li><li><p><span><span>Minimum of 5 years of professional software development experience, including at least 3 years of hands-on experience with Node.js.</span></span></p><br></li><li><p><span><span>Strong proficiency in JavaScript (ES6+) and TypeScript.</span></span></p><br></li><li><p><span><span>Experience building scalable RESTful APIs and microservices.</span></span></p><br></li><li><p><span><span>Strong understanding of asynchronous programming, event-driven architecture, and Node.js internals.</span></span></p><br></li><li><p><span><span>Experience with Node.js frameworks such as Express.js, NestJS, or similar.</span></span></p><br></li><li><p><span><span>Strong knowledge of SQL and/or NoSQL databases such as PostgreSQL, MySQL, MongoDB, or Redis.</span></span></p><br></li><li><p><span><span>Experience working with Docker and containerized applications.</span></span></p><br></li><li><p><span><span>Experience using Git and modern CI/CD pipelines.</span></span></p><br></li><li><p><span><span>Strong understanding of software design principles, clean architecture, and design patterns.</span></span></p><br></li><li><p><span><span>Excellent analytical, problem-solving, and communication skills.</span></span></p><br></li><li><p><span><span>Experience working with cloud platforms such as AWS, Azure, or Google Cloud Platform is an advantage.</span></span></p><br></li><li><p><span><span>Knowledge of Kubernetes, messaging systems (Kafka/RabbitMQ), and secure application development is a plus.</span></span></p><br></li></ul><u><span><span>Why Aspire</span></span></u><p><span><span>In addition to a competitive long-term total compensation package with salary and performance-based bonus, we have a reward philosophy that goes beyond compensation.</span></span></p><br><ul><li><p><span><span>Be part of a remote-first organization where flexibility is embraced.</span></span></p><br></li><li><p><span><span>Work and learn alongside talented engineers and technology leaders.</span></span></p><br></li><li><p><span><span>Explore opportunities to learn and grow through technical and non-technical training programs.</span></span></p><br></li><li><p><span><span>Gain global exposure by working on products with international teams and clients.</span></span></p><br></li><li><p><span><span>Enjoy our nursery reimbursement benefit.</span></span></p><br></li><li><p><span><span>Attend virtual and in-person international technology conferences to expand your knowledge and network.</span></span></p><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><span><span>About the Job</span></span></u></span><p><span><span>As a </span></span><b><span><span>Senior Jasper Reports Developer</span></span></b><span><span> at Aspire, you will be responsible for designing, developing, and optimizing enterprise reporting solutions using Jaspersoft Studio (JasperReports). You will work closely with business stakeholders, database administrators, backend engineers, and QA teams to deliver scalable, high-performance reports that support business decision-making. This role requires strong expertise in SQL, Java, and report optimization, along with the ability to mentor junior developers and establish reporting best practices.</span></span></p><br><u><span><span>What you'll do</span></span></u><ul><li><p><span><span>Lead the design, development, and maintenance of complex enterprise reports using Jaspersoft Studio (JasperReports).</span></span></p><br></li><li><p><span><span>Design reusable report templates, sub reports, charts, cross tabs, and parameterized reports to support diverse business needs.</span></span></p><br></li><li><p><span><span>Develop and optimize complex SQL queries, stored procedures, and database objects for reporting solutions.</span></span></p><br></li><li><p><span><span>Integrate JasperReports with enterprise applications and APIs to deliver seamless reporting capabilities.</span></span></p><br></li><li><p><span><span>Gather, analyze, and translate business requirements into scalable and maintainable reporting solutions.</span></span></p><br></li><li><p><span><span>Optimize report performance for large datasets and high-volume environments.</span></span></p><br></li><li><p><span><span>Troubleshoot production issues, perform root cause analysis, and implement effective resolutions.</span></span></p><br></li><li><p><span><span>Ensure report quality, consistency, data accuracy, and security across reporting platforms.</span></span></p><br></li><li><p><span><span>Establish reporting development standards, coding guidelines, and best practices.</span></span></p><br></li><li><p><span><span>Conduct code reviews and mentor junior report developers to promote technical excellence.</span></span></p><br></li><li><p><span><span>Support report deployment, version control, and release management activities.</span></span></p><br></li><li><p><span><span>Collaborate with database administrators, backend developers, QA teams, and business stakeholders throughout the development lifecycle.</span></span></p><br></li><li><p><span><span>Prepare and maintain technical documentation, knowledge base articles, and implementation guides.</span></span></p><br></li></ul><u><span><span>What you'll need</span></span></u><ul><li><p><span><span>Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related field.</span></span></p><br></li><li><p><span><span>Minimum of 5 years of hands-on experience developing enterprise reports using JasperReports/Jaspersoft Studio.</span></span></p><br></li><li><p><span><span>Strong expertise in SQL and relational databases such as Oracle, SQL Server, PostgreSQL, or MySQL.</span></span></p><br></li><li><p><span><span>Extensive experience with JRXML, report parameters, variables, expressions, sub reports, charts, and report optimization techniques.</span></span></p><br></li><li><p><span><span>Experience integrating JasperReports with Java-based applications using JasperReports APIs.</span></span></p><br></li><li><p><span><span>Strong knowledge of Java and object-oriented programming concepts.</span></span></p><br></li><li><p><span><span>Experience with Git and modern CI/CD pipelines.</span></span></p><br></li><li><p><span><span>Strong analytical, troubleshooting, and performance tuning skills.</span></span></p><br></li><li><p><span><span>Excellent communication and stakeholder management skills.</span></span></p><br></li><li><p><span><span>Experience working in Agile development environments is an advantage.</span></span></p><br></li><li><p><span><span>Familiarity with enterprise reporting architecture, data visualization, and reporting best practices is a plus.</span></span></p><br></li></ul><u><span><span>Why Aspire</span></span></u><p><span><span>In addition to a competitive long-term total compensation package with salary and performance-based bonus, we have a reward philosophy that goes beyond compensation.</span></span></p><br><ul><li><p><span><span>Be part of a remote-first organization where flexibility is embraced.</span></span></p><br></li><li><p><span><span>Work and learn alongside talented engineers and technology leaders.</span></span></p><br></li><li><p><span><span>Explore opportunities to learn and grow through technical and non-technical training programs.</span></span></p><br></li><li><p><span><span>Gain global exposure by working on products with international teams and clients.</span></span></p><br></li><li><p><span><span>Enjoy our nursery reimbursement benefit.</span></span></p><br></li><li><p><span><span>Attend virtual and in-person international technology conferences to expand your knowledge and network.​</span></span></p><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The role will be responsible for the day-to-day development activities of the application development team. The developer will be responsible for the design, testing, development and deployment of eUNRWA solutions, web applications and interfaces with internal and external partner systems, services, and projects within the overall software development lifecycle. The incumbent will coordinate with other DITID units to provide technical solutions and implement the software solutions for high performance, optimized and efficient solutions as required by all business processes and in compliance with the defined standards.<br> Work Location<br>Amman and open for remote consultancy in the UNRWA fields of operations<br> Expected duration<br>until end of the year with the possibility for extension<br> Duties and Responsibilities<br>Specific Outputs/Tasks include but not limited to: · Develop and maintain web applications using React for the front end and Python/Django for the back end. · Design and implement RESTful APIs and integrate with third-party services. · Ensure applications security, performance, and scalability across environments. · Collaborate with UI/UX designers to deliver user-centric and responsive solutions. · Write clean, maintainable, and well-documented code following best practices. · Conduct code reviews and provide mentorship to junior developers. · Troubleshoot, debug, and upgrade existing systems to improve functionality and reliability. · Prepare comprehensive technical documentation and user manuals. · Participate in agile ceremonies and provide regular progress updates.<br> Qualifications/special skills<br>University degree from accredited educational institution in computer sciences or information technology or other related discipline. · Minimum 6 years of experience in full stack development. · Proven experience with React, Python, and Django. · Experience with RESTful API design and integration. · Strong knowledge of front-end technologies (HTML5, CSS3, JavaScript/TypeScript). · Familiarity with relational databases (e.g., PostgreSQL, MySQL, MSSQL). · Experience implementing authentication, authorization, and role-based access control · Familiarity with testing frameworks (e.g., PyTest, Django Test Framework) · Experience with building and using Docker Containers<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman with possibility for remote consultancy in the fields of UNRWA operations. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 1,190.44 or equivalent in USD for every fully completed month. • The duration of the Contract is until end of the year, with the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID) and digital workspace the role works under the overall supervision of the head, HD Software Development Section &amp; Lead Solution Architecture.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p><h4>Description</h4> <p>Own and execute the cards product roadmap by leading the end-to-end development of card products. This includes:</p> <ul> <li>Designing comprehensive business requirements documents (BRDs) and collaborating on UI/UX to effectively communicate card product concepts to stakeholders across technology, operations, and business teams.</li> <li>Identifying and documenting card-specific technical and business requirements covering systems such as the card management system (CMS), mobile app, core banking/wallet, and payment schemes and translating them into clear deliverables for technical teams.</li> <li>Managing card product performance analysis, issue troubleshooting (including decline rates, authorization failures, and dispute trends), and executing continuous improvement initiatives.</li> <li>Supporting the QA team in preparing and executing test cases that cover the full card flow.</li> <li>Leading cross-functional collaboration across customer care, sales, compliance, and technology to ensure successful card product launches and ongoing lifecycle management.</li> <li>Managing the product backlog, sprint planning, and release coordination to ensure timely and quality delivery of card product initiatives.</li> </ul> <h4>Requirements</h4> <ul> <li>Conduct market research on card trends such as contactless, tokenization, virtual cards, installment plans, and rewards to identify growth opportunities and inform penetration strategies.</li> <li>Analyze competitor card offerings across features, fees, credit limits, and UX to assess the company's competitive position.</li> <li>Gather customer feedback from care, sales, and user research to identify friction points across the card journey and translate them into prioritized functional requirements.</li> <li>Define technical requirements for prepaid and credit card initiatives, ensuring correct integration with card management system, core banking/wallet, mobile app, credit engine, and payment schemes.</li> <li>Develop concepts for new card features and communicate requirements to all concerned teams.</li> <li>Lead UAT for card releases, covering the full transaction lifecycle: authorization, clearing, settlement, chargebacks, balance and credit limit enforcement, card management, and card expiry.</li> <li>Ensure all card initiatives comply with scheme rules, consumer regulations, and central bank requirements, in coordination with all relevant stakeholders.</li> <li>Provide sales and customer care with training and direction on card features, issuance, credit limit management, billing, dispute handling, and card controls.</li> <li>Monitor cards KPIs and deliver periodic performance reports with gap analysis and recommendations.</li> <li>Perform other duties as assigned by the direct manager.</li> </ul> <h4>Qualifications and Education Requirements</h4> <ul> <li>Bachelor’s degree in business administration, marketing, information technology, business information systems, management information systems, engineering, or a related field.</li> <li>4–6 years of product management experience, with at least 2 years directly managing prepaid and/or credit card products within a fintech, bank, or mobile money environment.</li> <li>PMI-ACP, CSM, or PSM (one required).</li> <li>PSPO or CSPO (preferred).</li> </ul> <h4>Benefits</h4> <ul> <li>Stakeholder management and cross-functional collaboration.</li> <li>Data analysis and KPI-driven decision making.</li> <li>Written and verbal communication across technical and business audiences.</li> <li>Attention to detail in compliance-sensitive environments.</li> <li>Ownership mentality with a bias toward action.</li> </ul></p><p></p>

<p><h4>Job summary</h4> <p>Muller's Solutions is seeking an experienced Aconex Solution Architect (Technical Lead) to lead the architecture, implementation, deployment, and optimization of Oracle Aconex solutions. The successful candidate will be responsible for designing scalable solutions, leading technical delivery, configuring the Aconex platform, and ensuring successful implementation throughout the project lifecycle. This role requires a strong blend of solution architecture, technical leadership, stakeholder engagement, and hands-on Oracle Aconex expertise.</p> <h4>Key responsibilities</h4> <ul> <li>Lead the end-to-end implementation and deployment of Oracle Aconex solutions.</li> <li>Design scalable Aconex solution architectures based on business and project requirements.</li> <li>Gather and analyze business and technical requirements and translate them into solution designs.</li> <li>Configure Oracle Aconex projects, document structures, workflows, forms, correspondence, user roles, permissions, and security settings.</li> <li>Develop implementation strategies, deployment plans, and solution roadmaps.</li> <li>Lead technical workshops and provide expert guidance to business and project stakeholders.</li> <li>Design and oversee integrations between Oracle Aconex and enterprise applications using available APIs and integration methods.</li> <li>Plan and execute document and data migration activities from legacy systems to Oracle Aconex.</li> <li>Lead system configuration, testing (SIT/UAT), go-live activities, and post-implementation support.</li> <li>Ensure compliance with document control standards, governance policies, and industry best practices.</li> <li>Troubleshoot complex technical issues and recommend effective solutions.</li> <li>Prepare solution architecture documents, technical specifications, deployment guides, and implementation documentation.</li> <li>Provide technical leadership, mentoring, and support to project teams throughout the implementation lifecycle.</li> </ul> <h4>Requirements</h4> <h4>Required qualifications</h4> <ul> <li>Bachelor's degree in Information Technology, Computer Science, Engineering, Construction Management, or a related field.</li> <li>8–10+ years of relevant experience, including extensive hands-on experience with Oracle Aconex.</li> <li>Proven experience leading Oracle Aconex implementation and deployment projects from initiation through go-live.</li> <li>Strong expertise in Aconex configuration, document control, workflows, correspondence management, forms, and security.</li> <li>Experience designing enterprise document management solutions and implementation strategies.</li> <li>Experience integrating Oracle Aconex with enterprise systems and external applications.</li> <li>Strong understanding of document management, project information management, and engineering/construction workflows.</li> <li>Excellent analytical, problem-solving, communication, and stakeholder management skills.</li> <li>Experience leading technical teams and coordinating implementation activities.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Oracle Aconex certifications are highly desirable.</li> <li>Experience in engineering, construction, infrastructure, real estate, or capital projects.</li> <li>Knowledge of document control best practices and project information management.</li> <li>Experience with APIs, system integrations, and data migration.</li> <li>Familiarity with cloud-based enterprise applications and digital transformation initiatives.</li> <li>Experience working in remote and cross-functional project environments.</li> </ul> <h4>Key skills</h4> <ul> <li>Oracle Aconex architecture</li> <li>Oracle Aconex implementation & deployment</li> <li>Solution design</li> <li>Technical leadership</li> <li>Document control & document management</li> <li>Workflow configuration</li> <li>System integration</li> <li>Data & document migration</li> <li>User & security configuration</li> <li>Stakeholder management</li> <li>Technical documentation</li> <li>Testing (SIT/UAT) & go-live support</li> <li>Problem solving & troubleshooting</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary Muller's Solutions is seeking an experienced Aconex Solution Architect (Technical Lead) to lead the architecture, implementation, deployment, and optimization of Oracle Aconex solutions.<br> The successful candidate will be responsible for designing scalable solutions, leading technical delivery, configuring the Aconex platform, and ensuring successful implementation throughout the project lifecycle.<br> This role requires a strong blend of solution architecture, technical leadership, stakeholder engagement, and hands-on Oracle Aconex expertise.<br> Key Responsibilities Lead the end-to-end implementation and deployment of Oracle Aconex solutions.<br> Design scalable Aconex solution architectures based on business and project requirements.<br> Gather and analyze business and technical requirements and translate them into solution designs.<br> Configure Oracle Aconex projects, document structures, workflows, forms, correspondence, user roles, permissions, and security settings.<br> Develop implementation strategies, deployment plans, and solution roadmaps.<br> Lead technical workshops and provide expert guidance to business and project stakeholders.<br> Design and oversee integrations between Oracle Aconex and enterprise applications using available APIs and integration methods.<br> Plan and execute document and data migration activities from legacy systems to Oracle Aconex.<br> Lead system configuration, testing (SIT/UAT), go-live activities, and post-implementation support.<br> Ensure compliance with document control standards, governance policies, and industry best practices.<br> Troubleshoot complex technical issues and recommend effective solutions.<br> Prepare solution architecture documents, technical specifications, deployment guides, and implementation documentation.<br> Provide technical leadership, mentoring, and support to project teams throughout the implementation lifecycle.<br> Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Construction Management, or a related field.<br> 8–10+ years of relevant experience , including extensive hands-on experience with Oracle Aconex.<br> Proven experience leading Oracle Aconex implementation and deployment projects from initiation through go-live.<br> Strong expertise in Aconex configuration, document control, workflows, correspondence management, forms, and security.<br> Experience designing enterprise document management solutions and implementation strategies.<br> Experience integrating Oracle Aconex with enterprise systems and external applications.<br> Strong understanding of document management, project information management, and engineering/construction workflows.<br> Excellent analytical, problem-solving, communication, and stakeholder management skills.<br> Experience leading technical teams and coordinating implementation activities.<br> Preferred Qualifications Oracle Aconex certifications are highly desirable.<br> Experience in engineering, construction, infrastructure, real estate, or capital projects.<br> Knowledge of document control best practices and project information management.<br> Experience with APIs, system integrations, and data migration.<br> Familiarity with cloud-based enterprise applications and digital transformation initiatives.<br> Experience working in remote and cross-functional project environments.<br> Key Skills Oracle Aconex Architecture Oracle Aconex Implementation &amp; Deployment Solution Design Technical Leadership Document Control &amp; Document Management Workflow Configuration System Integration Data &amp; Document Migration User &amp; Security Configuration Stakeholder Management Technical Documentation Testing (SIT/UAT) &amp; Go-Live Support Problem Solving &amp; Troubleshooting</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>The IT Officer is responsible for managing the organization's information technology infrastructure, providing technical support to users, and ensuring the security and functionality of all IT systems.<br><br>Job Responsibility:<br>- Install, configure, and maintain hardware and software systems.<br>- Troubleshoot and resolve hardware, software, and network issues.<br>- Monitor the performance of IT systems and proactively address any concerns.<br>- Implement and maintain IT security measures to protect the organization's data and systems.<br>- Provide technical support and training to end-users.<br>- Manage IT projects and implement new technologies to improve efficiency.<br><br>Candidate Requirements:<br>- Bachelor's degree in Computer Science, Information Technology, or a related field.<br>- Proven experience working in IT support or a similar role.<br>- Strong knowledge of hardware, software, and network systems.<br>- Familiarity with IT security best practices.<br>- Excellent problem-solving and communication skills.</p> </div>

<p><h4>Description</h4> <p>A leading global pharmaceutical company is seeking an AI solutions architect who is responsible for designing, governing, delivering, and evolving the enterprise AI technical architecture across the company. Acting as the technical authority and delivery lead for AI within the AI Centre of Excellence, this role defines architectural standards, evaluates and governs AI platforms and solutions, prioritising off-the-shelf and vendor-led approaches, and ensures that all AI initiatives are scalable, secure, compliant, and aligned with the company's digital transformation strategy. The AI solutions architect works closely with AI engineers, IT business partners, AI champions, and business function leaders to assess technical feasibility, lead end-to-end solution delivery, support AI proof of value (POV) execution, and translate strategic AI ambitions into sound, future-proof solutions, ensuring every initiative is delivered on a technically rigorous and governance-compliant foundation.</p> <h4>Responsibilities:</h4> <ol> <li><strong>Strategy & architecture leadership</strong><br> Define and own the enterprise AI technical architecture framework, including reference architectures, design patterns, integration blueprints, and technology standards across cloud and on-premises environments.<br> Collaborate with the architecture advisory board to ensure the AI architecture roadmap is aligned with the company's overall digital transformation strategy and enterprise IT architecture principles.<br> Evaluate emerging AI technologies, frameworks, and platforms, providing technical direction and recommendations to senior IT and business stakeholders.<br> Lead architectural governance for all AI initiatives, ensuring solutions adhere to approved standards, security requirements, regulatory constraints, and scalability principles.<br> Define and maintain the enterprise AI technology stack, including cloud AI services (Azure, AWS, GCP), MLOps platforms, data platforms, and integration middleware.</li> <li><strong>AI solution design & technical oversight</strong><br> Architect end-to-end AI solutions across the company's key business domains including manufacturing, quality & regulatory affairs, R&D, commercial, supply chain, HR, and finance.<br> Produce high-quality architecture deliverables including solution design documents, architecture decision records (ADRs), technical specifications, data flow diagrams, and integration architecture blueprints.<br> Lead technical design reviews and architecture assessments for all AI initiatives in the portfolio, ensuring fitness for purpose, scalability, and compliance.<br> Define AI integration patterns with enterprise systems including SAP, MES, LIMS, CRM, and M365 ecosystems, ensuring seamless interoperability.<br> Guide AI developers in translating architecture designs into well-structured, maintainable, and production-ready solutions.<br> Oversee the design of MLOps pipelines including model training, validation, deployment, monitoring, and retraining workflows.</li> <li><strong>Platform engineering & infrastructure</strong><br> Own the architecture and governance of enterprise AI platforms including Microsoft Azure AI, Azure Machine Learning, Microsoft 365 Copilot, and other approved AI tooling.<br> Define cloud infrastructure architecture for AI workloads including compute, storage, networking, and security configurations aligned with the company IT standards.<br> Establish standards for model lifecycle management including versioning, registry, performance monitoring, drift detection, and retraining triggers.<br> Drive the design of data architecture components critical to AI including feature stores, data lakes, vector databases, and real-time data pipelines in collaboration with the Data & Analytics team.<br> Ensure AI platforms meet GxP validation, 21 CFR Part 11, and audit trail requirements where applicable.</li> <li><strong>Governance, compliance & responsible AI</strong><br> Embed regulatory and compliance requirements, including FDA AI/ML guidance, EMA requirements, GxP, GDPR, and HIPAA, into AI architecture design and review processes.<br> Define and enforce responsible AI architectural guardrails including model explainability, bias detection, fairness assessments, and human-in-the-loop design patterns.<br> Maintain AI architecture governance documentation including standards, patterns, approved toolsets, and deviation processes within the enterprise AI knowledge repository.<br> Coordinate with IT security, data privacy, legal, quality assurance, and regulatory affairs to ensure AI solutions meet all applicable oversight requirements.<br> Support E-AIAB governance processes by providing technical input into initiative assessments, vendor evaluations, and POV planning.</li> <li><strong>Technical leadership & enablement</strong><br> Provide technical mentorship, code and architecture reviews, and hands-on guidance to the AI developer team.<br> Define engineering best practices, coding standards, and DevOps/MLOps conventions for the AI team.<br> Collaborate with external vendors, implementation partners, and cloud providers to assess solutions, conduct technical due diligence, and ensure delivery quality.<br> Contribute technical expertise to vendor RFP/RFI processes, proof-of-concept evaluations, and contract assessments.<br> Represent the company's AI technical standards in cross-functional project delivery teams and steering committees.</li> <li><strong>Stakeholder engagement & communication</strong><br> Translate complex technical architecture concepts into clear, accessible language for business stakeholders, executive leadership, and non-technical audiences.<br> Serve as the primary technical escalation point for AI platform issues, architecture deviations, and integration challenges.<br> Collaborate with IT business partners and AI champions to provide technical feasibility input into AI opportunity assessments.<br> Participate in external pharmaceutical AI forums, cloud provider events, and technology conferences to maintain leading-edge awareness and contribute to the company's technical reputation.</li> </ol> <h4>Requirements</h4> <p>Bachelor's degree in computer science, information technology, software engineering, data science, or related technical field.<br> Master's degree in artificial intelligence, data science, computer science, or related discipline is preferred.<br> Microsoft Azure Solutions Architect Expert, Azure AI Engineer Associate, or equivalent cloud architecture certification is preferred.<br> TOGAF or equivalent enterprise architecture certification is preferred.<br> 7–10 years of professional experience in IT, software engineering, data & analytics, or AI/ML implementation.<br> 4–6 years of hands-on experience designing and delivering AI/ML solutions on cloud platforms (Azure, AWS, or GCP) in a production environment.<br> Proven track record of owning end-to-end AI solution architecture in a complex, cross-functional enterprise environment.<br> Experience with Microsoft Azure AI, Azure Machine Learning, and Microsoft 365 Copilot architecture and deployment is preferred.<br> Pharmaceutical, healthcare, life sciences, or other regulated industry experience is preferred.<br> Experience with GxP validation, 21 CFR Part 11, or regulatory technology compliance in an AI/ML context is preferred.</p> <h4>Skills:</h4> <p><strong>Technical competencies:</strong><br> AI/ML architecture & solution design - cloud platform architecture (Azure / AWS / GCP) - ML ops & model lifecycle management - enterprise integration & API design - data architecture & data engineering - AI governance, ethics & responsible AI - pharmaceutical regulatory compliance (GxP, FDA, EMA)</p> <p><strong>AI & technology skills:</strong><br> Deep expertise in AI/ML architecture patterns, including supervised/unsupervised learning, NLP, computer vision, generative AI, and LLM-based solution design.<br> Strong hands-on proficiency with Azure AI services, Azure Machine Learning, MLflow, or equivalent MLOps tooling.<br> Solid experience designing and deploying generative AI solutions including RAG architectures, LLM orchestration (LangChain, Semantic Kernel), and enterprise copilot patterns.<br> Strong command of enterprise integration architecture including REST APIs, event-driven architecture, message queues, and middleware platforms.<br> Proficiency in cloud infrastructure design including IaC (Terraform, Bicep), containerization (Docker, Kubernetes), and CI/CD pipelines.<br> Strong understanding of data architecture components including data lakes, lakehouses, feature stores, and vector databases.<br> Working knowledge of pharmaceutical business processes including GxP operations, quality management systems, and regulatory affairs workflows (preferred).<br> Solid understanding of AI governance frameworks, responsible AI principles, data privacy regulations (GDPR, HIPAA), and IT security principles relevant to AI deployment.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are looking for a Senior Technical Program Manager with a strong technical engineering background and proven experience leading complex technology programs from inception to delivery.<br> The ideal candidate will have started their career in a hands-on technical role such as Software Engineering, QA Engineering, Development, or a similar technical discipline , and subsequently moved into technical program management.<br> This role requires someone who can operate at both technical and program leadership levels — understanding architecture and engineering discussions, while also driving governance, delivery, dependencies, risks, and executive decision-making across multiple teams.<br> Key Responsibilities Lead complex technical programs from inception through delivery , ensuring alignment with business and technical objectives.<br> Own program governance , delivery frameworks, milestones, risks, and overall execution.<br> Take ownership of cross-team dependencies and proactively resolve blockers.<br> Facilitate executive-level discussions and support data-driven technical and delivery decisions .<br> Provide technical leadership and maintain a strong understanding of solution architecture, engineering practices, and technical dependencies .<br> Partner closely with Engineering, QA, Architecture, Product, and other technical teams to ensure successful program delivery.<br> Drive technical program planning, prioritization, execution, and continuous improvement.<br> Identify risks, dependencies, and delivery challenges early and implement effective mitigation strategies.<br> Lead cross-functional teams across multiple projects and workstreams.<br> Establish and monitor program KPIs, delivery metrics, and progress against objectives.<br> Communicate program status, risks, dependencies, and key decisions to senior leadership and executive stakeholders.<br> Operate effectively in fast-paced and ambiguous environments, making sound decisions and driving resolution.<br> 6+ years of experience in Technical Program Management, Technical Project Management, or a similar technical delivery leadership role.<br> Strong technical background, ideally having started a career in Software Engineering, QA Engineering, Development, or another technical engineering discipline .<br> Proven professional experience managing technical programs from inception to delivery in a senior role.<br> Strong understanding of software development lifecycle, engineering practices, and technical architectures.<br> Ability to understand and confidently discuss technical concepts, architecture, integrations, dependencies, and engineering challenges with technical teams.<br> Strong expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban .<br> Proven experience in program governance and cross-functional delivery .<br> Strong stakeholder management and executive communication skills.<br> Ability to facilitate executive decisions and communicate complex technical topics clearly to senior leadership.<br> Proven ability to manage cross-team dependencies across multiple projects and workstreams .<br> Strong risk identification, mitigation, problem-solving, and decision-making skills.<br> Experience with project/program management tools such as Jira and Azure DevOps .<br> Demonstrated ability to lead cross-functional technical teams in complex and dynamic environments.<br> Strong understanding of technical program delivery, architecture ownership, and engineering best practices.<br> Comfortable working in ambiguous, fast-paced environments and driving initiatives with limited direction.<br> Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical field preferred.<br> Relevant technical, Agile, or program management certifications are a plus.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are looking for a Senior Technical Program Manager with a strong technical engineering background and proven experience leading complex technology programs from inception to delivery.<br> The ideal candidate will have started their career in a hands-on technical role such as Software Engineering, QA Engineering, Development, or a similar technical discipline , and subsequently moved into technical program management.<br> This role requires someone who can operate at both technical and program leadership levels — understanding architecture and engineering discussions, while also driving governance, delivery, dependencies, risks, and executive decision-making across multiple teams.<br> Key Responsibilities Lead complex technical programs from inception through delivery , ensuring alignment with business and technical objectives.<br> Own program governance , delivery frameworks, milestones, risks, and overall execution.<br> Take ownership of cross-team dependencies and proactively resolve blockers.<br> Facilitate executive-level discussions and support data-driven technical and delivery decisions .<br> Provide technical leadership and maintain a strong understanding of solution architecture, engineering practices, and technical dependencies .<br> Partner closely with Engineering, QA, Architecture, Product, and other technical teams to ensure successful program delivery.<br> Drive technical program planning, prioritization, execution, and continuous improvement.<br> Identify risks, dependencies, and delivery challenges early and implement effective mitigation strategies.<br> Lead cross-functional teams across multiple projects and workstreams.<br> Establish and monitor program KPIs, delivery metrics, and progress against objectives.<br> Communicate program status, risks, dependencies, and key decisions to senior leadership and executive stakeholders.<br> Operate effectively in fast-paced and ambiguous environments, making sound decisions and driving resolution.<br> 6+ years of experience in Technical Program Management, Technical Project Management, or a similar technical delivery leadership role.<br> Strong technical background, ideally having started a career in Software Engineering, QA Engineering, Development, or another technical engineering discipline .<br> Proven professional experience managing technical programs from inception to delivery in a senior role.<br> Strong understanding of software development lifecycle, engineering practices, and technical architectures.<br> Ability to understand and confidently discuss technical concepts, architecture, integrations, dependencies, and engineering challenges with technical teams.<br> Strong expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban .<br> Proven experience in program governance and cross-functional delivery .<br> Strong stakeholder management and executive communication skills.<br> Ability to facilitate executive decisions and communicate complex technical topics clearly to senior leadership.<br> Proven ability to manage cross-team dependencies across multiple projects and workstreams .<br> Strong risk identification, mitigation, problem-solving, and decision-making skills.<br> Experience with project/program management tools such as Jira and Azure DevOps .<br> Demonstrated ability to lead cross-functional technical teams in complex and dynamic environments.<br> Strong understanding of technical program delivery, architecture ownership, and engineering best practices.<br> Comfortable working in ambiguous, fast-paced environments and driving initiatives with limited direction.<br> Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical field preferred.<br> Relevant technical, Agile, or program management certifications are a plus.<br></span> </div>

<p>The Senior Quality Control Engineer will ensure that products are designed, built, and produced in accordance with customer specifications and quality requirements. This position is typically offered full time and reports to QA Lead. Those well-suited to this career enjoy problem-solving and working collaboratively with others. Responsibilities Perform Tests : perform a variety of tests, such as, smoke, regression, integration, and performance, cross browser, cross platform and responsive testing (PC, mobile and tablet), API testing, and any needed test per the test plan to confirm the stability of software systems. Report Bugs : report clear bugs and track them using tools like DevOps. Perform Automation : generate automation scripts. They research and use tools with the goal of increasing automation. Work with Team Members : work collaboratively with QC, development, and business groups to complete testing. Design Test Case : Create detailed, comprehensive and well-structured test cases, and review test case written by joiners or mid-level Send test results report, after confirming it with QA lead. Documentation : Building project documentation such as user Manuals. Participating in full life cycle development. Performing business requirements review and verification. Problem Solving. Static testing Conduct UAT Performance testing Mentors and trains junior quality control engineers on policies and procedures and create tasks for them Identifies the root cause of quality problems, and coordinates modifications or other corrective actions. Performs other duties as assigned. Architecting new automated test strategies and frameworks, in addition to creating, implementing and automating testing in support of software test requirements. develop, maintain, and enhance the test automation framework and automation infrastructure execute and report on planned tests, report and manage defects, regress software fixes for new and existing products Assist development with replicating and debugging problems and develop new test automation solutions as needed. demonstrates innovation, leadership, and mentorship skills in addition to possessing a strong technical and programming/test automation skill set. May assist with performance evaluations.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in engineering, science or information technology, or equivalent education and work experience. Professional certification, such as ISTQB-CTFL ISTQB-CTAL Problem-solving skills - QC testers have strong problem-solving skills that allow them to test software, identify bugs, and solve errors Automation experience - Hands-on experience with automation tools such as Selenium Web Driver. They have experience developing automation scripts Familiarity with testing - QC testers are knowledgeable of testing phases and approaches, including functional, regression, integration, and end-to-end Programming - QC testers may use programming languages to write tests as necessary, so they should have experience programming and coding Teamwork - working with other groups, QC testers have strong communication skills that allow them to collaborate with others. They communicate problems and coordinate with QC, development, and business groups to ensure products are free of errors Able to multi-task, triage issues, react well to changes, work independently or in a team setting in a fast-paced environment. Ability to travel outside Jordan according to business needs. Excellent command of written and spoken English. Hand-on experience with SQL commands</p>

<p><h4>Description</h4> <p>The incident response team leader is responsible for leading cybersecurity incident response activities, managing complex investigations, and overseeing the delivery of incident response services across customer and enterprise environments. The role provides technical leadership, operational oversight, and strategic direction for incident response engagements while ensuring effective coordination of resources during security incidents.</p> <p>This role serves as the primary escalation point for major cybersecurity incidents and plays a key role in strengthening incident response readiness, improving operational maturity, and ensuring compliance with NCSC licensing requirements.</p> <h4>Responsibilities</h4> <p><strong>Incident response leadership</strong><br> Lead cybersecurity incident response engagements from identification through recovery.<br> Direct technical response teams during major security incidents, ransomware attacks, and data breaches.<br> Coordinate containment, eradication, recovery, and remediation activities.<br> Act as the primary incident commander during major incidents.</p> <p><strong>Advanced incident investigation</strong><br> Oversee complex investigations involving malware outbreaks, insider threats, targeted attacks, and data exfiltration incidents.<br> Validate investigation findings and response recommendations.<br> Provide technical leadership during high-severity incidents.<br> Support digital forensics activities where required.</p> <p><strong>Team management & development</strong><br> Lead, mentor, and develop incident response analysts.<br> Conduct technical coaching, performance management, skills development initiatives, and incident response readiness activities.<br> Support recruitment and onboarding of new team members.<br> Drive continuous capability development across the incident response function.</p> <p><strong>Governance & stakeholder management</strong><br> Serve as the primary customer-facing lead during major incidents.<br> Provide executive briefings and incident status updates.<br> Support regulatory, compliance, and reporting obligations.<br> Ensure adherence to incident response policies, service level agreements, and NCSC operational requirements.</p> <p><strong>Program development & continuous improvement</strong><br> Develop and maintain incident response frameworks, playbooks, runbooks, and response procedures.<br> Lead tabletop exercises and simulation activities.<br> Conduct post-incident reviews and lessons learned sessions.<br> Drive improvements to organizational cyber resilience and response capabilities.</p> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do—from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree (minimum) in information technology or a related field.</li> <li>Minimum 5 years in cybersecurity/information security, including 3 or more years specifically in incident response.</li> <li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Technical command: hands-on expertise in incident triage, forensics-aware investigation, containment, and recovery across endpoint, network, and cloud.</li> <li>Leadership: proven ability to lead an analyst team under pressure and communicate clearly with clients and the NCSC.</li> <li>Advanced degree in cybersecurity or a related discipline is preferable.</li> <li>Additional credentials such as GCIH, GCFA, or vendor EDR/SOAR are preferable.</li> <li>Experience in an MSSP, telco-affiliated SOC, or national CERT/CSIRT environment is preferable.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The incident response team leader is responsible for leading cybersecurity incident response activities, managing complex investigations, and overseeing the delivery of incident response services across customer and enterprise environments. The role provides technical leadership, operational oversight, and strategic direction for incident response engagements while ensuring effective coordination of resources during security incidents.</p> <p>This role serves as the primary escalation point for major cybersecurity incidents and plays a key role in strengthening incident response readiness, improving operational maturity, and ensuring compliance with NCSC licensing requirements.</p> <h4>Responsibilities</h4> <p><strong>Incident response leadership</strong><br> Lead cybersecurity incident response engagements from identification through recovery.<br> Direct technical response teams during major security incidents, ransomware attacks, and data breaches.<br> Coordinate containment, eradication, recovery, and remediation activities.<br> Act as the primary incident commander during major incidents.</p> <p><strong>Advanced incident investigation</strong><br> Oversee complex investigations involving malware outbreaks, insider threats, targeted attacks, and data exfiltration incidents.<br> Validate investigation findings and response recommendations.<br> Provide technical leadership during high-severity incidents.<br> Support digital forensics activities where required.</p> <p><strong>Team management & development</strong><br> Lead, mentor, and develop incident response analysts.<br> Conduct technical coaching, performance management, skills development initiatives, and incident response readiness activities.<br> Support recruitment and onboarding of new team members.<br> Drive continuous capability development across the incident response function.</p> <p><strong>Governance & stakeholder management</strong><br> Serve as the primary customer-facing lead during major incidents.<br> Provide executive briefings and incident status updates.<br> Support regulatory, compliance, and reporting obligations.<br> Ensure adherence to incident response policies, service level agreements, and NCSC operational requirements.</p> <p><strong>Program development & continuous improvement</strong><br> Develop and maintain incident response frameworks, playbooks, runbooks, and response procedures.<br> Lead tabletop exercises and simulation activities.<br> Conduct post-incident reviews and lessons learned sessions.<br> Drive improvements to organizational cyber resilience and response capabilities.</p> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do—from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree (minimum) in information technology or a related field.</li> <li>Minimum 5 years in cybersecurity/information security, including 3 or more years specifically in incident response.</li> <li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Technical command: hands-on expertise in incident triage, forensics-aware investigation, containment, and recovery across endpoint, network, and cloud.</li> <li>Leadership: proven ability to lead an analyst team under pressure and communicate clearly with clients and the NCSC.</li> <li>Advanced degree in cybersecurity or a related discipline is preferable.</li> <li>Additional credentials such as GCIH, GCFA, or vendor EDR/SOAR are preferable.</li> <li>Experience in an MSSP, telco-affiliated SOC, or national CERT/CSIRT environment is preferable.</li> </ul></p><p></p>

<p><h4>Company Overview</h4> <p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. We help organizations implement and evolve technology solutions that are secure, reliable, and built to support long-term business needs. Within our Information Technology and Services practice, we work closely with customers to deliver high-quality outcomes across complex enterprise environments.</p> <br> <h4>Role Summary</h4> <p>As a Delivery Manager, you will play a central role in driving the successful delivery of Oracle APEX-based insurance and enterprise applications. This role is focused on delivery ownership, coordination, and accountability, ensuring projects move forward with the right structure, visibility, and operational discipline. You will work across customer, product, development, QA, and implementation teams to keep delivery on track, maintain quality standards, and support strong client relationships throughout the lifecycle.</p> <br> <h4>Responsibilities</h4> <li>Oversee and manage the end-to-end software delivery lifecycle, ensuring adherence to SLAs and client expectations.</li> <li>Lead, mentor, and develop delivery team leads and developer teams.</li> <li>Coordinate with cross-functional teams to deliver business outcomes.</li> <li>Identify process improvements and implement best practices.</li> <li>Manage budgets and resource allocation tied to delivery schedules.</li> <li>Build strong client relationships and provide status reporting, dashboards, and timeline updates.</li> <li>Manage delivery execution for Oracle APEX implementation, customization, enhancement, integration, and support projects.</li> <li>Coordinate scope, schedule, resources, dependencies, risks, and priorities across customers, product, development, QA, and implementation teams.</li> <li>Ensure deliverables are planned, tracked, reviewed, and delivered to agreed quality standards and contractual commitments.</li> <li>Monitor progress, identify blockers, manage escalations, and resolve risks and issues.</li> <li>Facilitate alignment across requirements, design, implementation readiness, testing, deployment, and post-go-live support.</li> <li>Review project status, RAID logs, resource utilization, change requests, acceptance criteria, and delivery KPIs.</li> <li>Support customer communication, steering meetings, and formal handovers.</li> <li>Ensure lessons learned, documentation, release notes, deployment plans, and support transition materials are prepared.</li> <li>Promote delivery governance, continuous improvement, and consistent project execution practices.</li> <br> <h4>Requirements</h4> <h4>Qualifications</h4> <p><strong>Educational qualifications</strong></p> <li>Bachelor’s degree in computer science, software engineering, information systems, computer engineering, or a related technical field.</li> <li>Project management education or equivalent professional training is a must.</li> <br> <p><strong>Experience needed</strong></p> <li>10-12 years of experience in software delivery management, implementation management, project management, or customer-facing technology delivery.</li> <li>Previous experience in managing multiple teams across the SDLC in Waterfall and Agile environments.</li> <li>Previous experience in the insurance field is a plus.</li> <br> <p><strong>Trainings / Certificates</strong></p> <li>PMP, PRINCE2, Agile/Scrum, or equivalent certification is preferred.</li> <li>ITIL Foundation certification is preferred.</li> <li>Training in customer communication, risk management, UAT, and release governance is preferred.</li> <br> <p><strong>Technical Qualifications</strong></p> <li>Knowledge of Oracle APEX product delivery lifecycle and implementation concepts, and Oracle Forms and Reports delivery lifecycle and implementation concepts.</li> <li>Experience with project planning, scope management, risk management, issue tracking, and stakeholder communication.</li> <li>Working knowledge of SQL/PLSQL, system integrations, application testing, deployment processes, and production support.</li> <li>Knowledge of UAT, go-live readiness, cutover planning, and handover practices.</li> <li>Experience with customer-facing communication, reporting, governance, and escalation management.</li> <li>Eligible to work in Jordan.</li> <br> <h4>Benefits</h4> <li>Class A health insurance</li></p><p></p>

<p><h4>Job purpose</h4> <p>Exists to design and develop high-quality SharePoint applications (online or on-premises) to serve the business need. Develop new features and infrastructure development in support of rapidly emerging business and project requirements. Assume leadership of new projects from conceptualization to deployment. Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design. Select and work with the best SDLC model for different digital solutions required from the internal customer. Adhere to best practices and pursue continued learning opportunities.</p> <h4>Key accountability areas</h4> <strong>Deployment:</strong><br> <p>Oversee the SharePoint user access and application deployment.</p> <strong>SharePoint technologies:</strong><br> <p>Maintain and help administer SharePoint 2013 and SharePoint Online, including daily monitoring, troubleshooting, and performance analysis. Perform typical administrative activities such as backup, restore, site creation, and user issue resolution.</p> <strong>Configuration:</strong><br> <p>Configure and maintain document libraries, lists, and WSS site collections and deploy SharePoint at the enterprise level in a distributed environment. Participate in the gathering of requirements and documentation from non-technical business users.</p> <strong>Development:</strong><br> <p>Work with business users to gather requirements, write specifications, and code changes needed to install and support SharePoint customization, changes, and enhancements. Apply industry-standard object-oriented programming best practices and design patterns. Develop, test, and refine the applications to meet stakeholder requirements and establish user interface design. Isolate, diagnose, repair, and resolve software problems.</p> <strong>Design:</strong><br> <p>Create logical and functional software code in a variety of languages, particularly those related to SharePoint. Create functional design documents, translate the business requirements into system requirements, create a prototype of recommended solutions, demo to the users, and implement the solution including new site creation, configuration, and custom workflows.</p> <strong>Coaching and mentoring:</strong><br> <p>Provide the necessary technical guidance and support for junior consultants to ensure the team can produce high-quality technical solutions with a very low defect rate while meeting deadlines. Provide general program management and consulting tasks to support the other areas of the governance team with business planning.</p> <h4>Role accountability</h4> <strong>HR proficiency:</strong><br> <p>Ability to obtain updated soft and technical skills related to the job.</p> <strong>Delivery:</strong><br> <p>Perform the planned activities to meet the operational and development targets as per delivery schedules. Utilize resources effectively to achieve objectives within efficient cost and time. Provide a periodic report detailing the deviation and execution of planned tasks.</p> <strong>Problem-solving:</strong><br> <p>Solve any related problems that arise and escalate any complex operational issues.</p> <strong>Quality:</strong><br> <p>Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</p> <strong>Business process improvements:</strong><br> <p>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <strong>Compliance:</strong><br> <p>Comply with related policies, procedures, and work instructions.</p> <strong>Health, safety, and environment:</strong><br> <p>Ensure compliance with relevant safety, quality, and environmental management procedures and controls within the defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in information technology or any relevant field.</p> <h4>Work experience</h4> <p>4 to 6 years.</p> <h4>Technical / functional competencies</h4> <ul> <li>Applications development standards and procedures</li> <li>Applications knowledge</li> <li>Applications system analysis</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries.<br> We help organizations implement and evolve technology solutions that are secure, reliable, and built to support long-term business needs.<br> Within our Information Technology and Services practice, we work closely with customers to deliver high-quality outcomes across complex enterprise environments.<br> As a Delivery Manager, you will play a central role in driving the successful delivery of Oracle APEX-based insurance and enterprise applications.<br> This role is focused on delivery ownership, coordination, and accountability, ensuring projects move forward with the right structure, visibility, and operational discipline.<br> You will work across customer, product, development, QA, and implementation teams to keep delivery on track, maintain quality standards, and support strong client relationships throughout the lifecycle.<br> Responsibilities Oversee and manage the end-to-end software delivery lifecycle, ensuring adherence to SLAs and client expectations.<br> Lead, mentor, and develop delivery team leads and developer teams.<br> Coordinate with cross-functional teams to deliver business outcomes.<br> Identify process improvements and implement best practices.<br> Manage budgets and resource allocation tied to delivery schedules.<br> Build strong client relationships and provide status reporting, dashboards, and timeline updates.<br> Manage delivery execution for Oracle APEX implementation, customization, enhancement, integration, and support projects.<br> Coordinate scope, schedule, resources, dependencies, risks, and priorities across customers, product, development, QA, and implementation teams.<br> Ensure deliverables are planned, tracked, reviewed, and delivered to agreed quality standards and contractual commitments.<br> Monitor progress, identify blockers, manage escalations, and resolve risks and issues.<br> Facilitate alignment across requirements, design, implementation readiness, testing, deployment, and post-go-live support.<br> Review project status, RAID logs, resource utilization, change requests, acceptance criteria, and delivery KPIs.<br> Support customer communication, steering meetings, and formal handovers.<br> Ensure lessons learned, documentation, release notes, deployment plans, and support transition materials are prepared.<br> Promote delivery governance, continuous improvement, and consistent project execution practices.<br> Class A Health Insurance QualificationsEducational qualifications Bachelor’s degree in computer science, Software Engineering, Information Systems, Computer Engineering, or a related technical field.<br> Project management education or equivalent professional training is a must.<br> Experience needed 10-12 years of experience in software delivery management, implementation management, project management, or customer-facing technology delivery.<br> Previous experience in managing multiple teams across the SDLC in Waterfall and Agile environments.<br> Previous experience in the insurance field is a plus.<br> Trainings/ Certificates PMP, PRINCE2, Agile/Scrum, or equivalent certification is preferred.<br> ITIL Foundation certification is preferred.<br> Training in customer communication, risk management, UAT, and release governance is preferred.<br> Technical Qualifications Knowledge of Oracle APEX product delivery lifecycle and implementation concepts, and Oracle Forms and Reports delivery lifecycle and implementation concepts.<br> Experience with project planning, scope management, risk management, issue tracking, and stakeholder communication.<br> Working knowledge of SQL/PLSQL, system integrations, application testing, deployment processes, and production support.<br> Knowledge of UAT, go-live readiness, cutover planning, and handover practices.<br> Experience with customer-facing communication, reporting, governance, and escalation management.<br> Eligible to work in Jordan.<br></span> </div>

<p><strong>Position Summary:</strong> The Microsoft Dynamics 365 Finance &amp; Operations (D365 F&amp;O) Administrator is responsible for managing, maintaining, developing, and optimizing the organization's Microsoft Dynamics 365 Finance &amp; Operations ERP platform. This role works closely with Finance and other business departments to ensure the ERP system supports operational and financial objectives through system enhancements, automation, reporting, integrations, and user support. The successful candidate will have extensive experience with Microsoft Dynamics 365 Finance &amp; Operations, Microsoft Power Platform, Power BI, Azure, and ERP system administration. The role also requires strong analytical, documentation, and stakeholder management skills to deliver scalable business solutions. <strong>Key Responsibilities:</strong> <strong>ERP Administration</strong> Administer and maintain Microsoft Dynamics 365 Finance &amp; Operations. Configure system settings, workflows, security roles, and business processes. Manage application updates, patches, and new feature deployments. Ensure system performance, availability, and data integrity. <strong>Business Analysis &amp; Solution Design</strong> Collaborate with business departments to gather requirements. Translate business needs into functional specifications. Recommend system improvements aligned with business objectives and industry best practices. Evaluate and optimize financial processes, including month-end close and consolidation. <strong>Development &amp; Continuous Improvement</strong> Design and implement process improvements within D365 F&amp;O. Automate manual processes and streamline operational workflows. Identify opportunities for increased ERP utilization and efficiency. Test new Microsoft features and business application functionality. <strong>Reporting &amp; Analytics</strong> Develop and maintain reports using Power BI and D365 reporting tools. Automate recurring reports and dashboards. Support management with accurate operational and financial reporting. <strong>Integration Management</strong> Support integrations between D365 F&amp;O and other enterprise applications. Coordinate with technical teams and external vendors to ensure seamless data exchange. Monitor and troubleshoot integration issues. <strong>Change &amp; Release Management</strong> Manage application changes following established change control procedures. Coordinate testing, deployment, and validation of new configurations. Maintain documentation for changes, configurations, and security updates. <strong>User Support &amp; Training</strong> Respond to D365 helpdesk tickets and provide user support. Troubleshoot system issues and coordinate resolutions. Create user guides, training materials, and technical documentation. Conduct knowledge transfer sessions for business users. Produce and maintain: Business process documentation Functional specifications Technical specifications Solution designs Configuration documentation Security protocols Training materials Report specifications <strong>Internal &amp; External Relationships:</strong> <strong>Internal:</strong> Executive Leadership Finance Department Business Managers IT Team End Users <strong>External:</strong> Microsoft Dynamics 365 Implementation Partner (VAR) Third-party vendors Technology consultants</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Qualifications:</strong> Bachelor's degree in information systems, Computer Science, Business Information Technology, or a related discipline. <strong>Experience:</strong> 2 4 years of experience in ERP administration or business systems. Extensive hands-on experience with Microsoft Dynamics 365 Finance &amp; Operations. Experience implementing ERP enhancements and process improvements. Experience supporting enterprise business applications. <strong>Technical Skills:</strong> Microsoft Dynamics 365 Finance &amp; Operations (F&amp;O) Microsoft Power BI Microsoft Power Platform Microsoft Azure SQL/SQL Server Microsoft Excel Microsoft Word Microsoft PowerPoint ERP reporting tools Business process automation Data integration Security and user role administration <strong>Preferred Qualifications:</strong> Knowledge of Generally Accepted Accounting Principles (GAAP). Experience working in Finance or Accounting environments. Experience with ERP implementation projects. Familiarity with software development lifecycle (SDLC) and change management. Experience working with project teams and cross-functional initiatives.</p>

<p><h4>Job purpose</h4> <p>Exists to design and develop high-quality SharePoint applications (online or on-premises) to serve the business need. Develop new features and infrastructure development in support of rapidly emerging business and project requirements. Assume leadership of new projects from conceptualization to deployment. Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design. Select and work with the best SDLC model for different digital solutions required from the internal customer. Adhere to best practices and pursue continued learning opportunities.</p> <h4>Key accountability areas</h4> <strong>Deployment:</strong><br> <p>Oversee the SharePoint user access and application deployment.</p> <strong>SharePoint technologies:</strong><br> <p>Maintain and help administer SharePoint 2013 and SharePoint Online, including daily monitoring, troubleshooting, and performance analysis. Perform typical administrative activities such as backup, restore, site creation, and user issue resolution.</p> <strong>Configuration:</strong><br> <p>Configure and maintain document libraries, lists, and WSS site collections and deploy SharePoint at the enterprise level in a distributed environment. Participate in the gathering of requirements and documentation from non-technical business users.</p> <strong>Development:</strong><br> <p>Work with business users to gather requirements, write specifications, and code changes needed to install and support SharePoint customization, changes, and enhancements. Apply industry-standard object-oriented programming best practices and design patterns. Develop, test, and refine the applications to meet stakeholder requirements and establish user interface design. Isolate, diagnose, repair, and resolve software problems.</p> <strong>Design:</strong><br> <p>Create logical and functional software code in a variety of languages, particularly those related to SharePoint. Create functional design documents, translate the business requirements into system requirements, create a prototype of recommended solutions, demo to the users, and implement the solution including new site creation, configuration, and custom workflows.</p> <strong>Coaching and mentoring:</strong><br> <p>Provide the necessary technical guidance and support for junior consultants to ensure the team can produce high-quality technical solutions with a very low defect rate while meeting deadlines. Provide general program management and consulting tasks to support the other areas of the governance team with business planning.</p> <h4>Role accountability</h4> <strong>HR proficiency:</strong><br> <p>Ability to obtain updated soft and technical skills related to the job.</p> <strong>Delivery:</strong><br> <p>Perform the planned activities to meet the operational and development targets as per delivery schedules. Utilize resources effectively to achieve objectives within efficient cost and time. Provide a periodic report detailing the deviation and execution of planned tasks.</p> <strong>Problem-solving:</strong><br> <p>Solve any related problems that arise and escalate any complex operational issues.</p> <strong>Quality:</strong><br> <p>Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</p> <strong>Business process improvements:</strong><br> <p>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <strong>Compliance:</strong><br> <p>Comply with related policies, procedures, and work instructions.</p> <strong>Health, safety, and environment:</strong><br> <p>Ensure compliance with relevant safety, quality, and environmental management procedures and controls within the defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in information technology or any relevant field.</p> <h4>Work experience</h4> <p>4 to 6 years.</p> <h4>Technical / functional competencies</h4> <ul> <li>Applications development standards and procedures</li> <li>Applications knowledge</li> <li>Applications system analysis</li> </ul></p><p></p>

<p><h4>Job purpose</h4> <p>Exists to design and develop high-quality SharePoint applications (Online or on-premises) to serve the business need. Develop new features and infrastructure development in support of rapidly emerging business and project requirements. Assume leadership of new projects from conceptualization to deployment. Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design. Select and work with the best SDLC model for different digital solutions required from the internal customer. Adhere to best practices and pursue continued learning opportunities.</p> <h4>Key accountability areas</h4> <p><strong>Deployment:</strong><br> Oversee the SharePoint user access and application deployment.</p> <p><strong>SharePoint technologies:</strong><br> Maintain and help administer SharePoint 2013 and SharePoint Online, including daily monitoring, troubleshooting, and performance analysis.<br> Perform typical administrative activities such as backup, restore, site creation, and user issue resolution.</p> <p><strong>Configuration:</strong><br> Configure and maintain document libraries, lists, and WSS site collections and deploy SharePoint at the enterprise level in a distributed environment.<br> Participate in the gathering of requirements and documentation from non-technical business users.</p> <p><strong>Development:</strong><br> Work with business users to gather requirements, write specifications, and code changes needed to install and support SharePoint customization, changes, and enhancements.<br> Apply industry-standard object-oriented programming best practices and design patterns.<br> Develop, test, and refine the applications to meet stakeholder requirements and establish user interface design.<br> Isolate, diagnose, repair, and resolve software problems.</p> <p><strong>Design:</strong><br> Create logical and functional software code in a variety of languages, particularly those related to SharePoint.<br> Create functional design documents, translate the business requirements into system requirements, create a prototype of recommended solutions, demo to the users, and implement the solution including new site creation, configuration, and custom workflows.</p> <p><strong>Coaching and mentoring:</strong><br> Provide the necessary technical guidance and support for junior consultants to ensure the team can produce high-quality technical solutions with a very low defect rate while meeting deadlines.<br> Provide general program management and consulting tasks to support the other areas of the governance team with business planning.</p> <h4>Role accountability</h4> <p><strong>HR proficiency:</strong><br> Ability to obtain updated soft and technical skills related to the job.</p> <p><strong>Delivery:</strong><br> Perform the planned activities to meet the operational and development targets as per delivery schedules.<br> Utilize resources effectively to achieve objectives within efficient cost and time.<br> Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p> <p><strong>Problem-solving:</strong><br> Solve any related problems that arise and escalate any complex operational issues.</p> <p><strong>Quality:</strong><br> Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p> <p><strong>Business process improvements:</strong><br> Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <p><strong>Compliance:</strong><br> Comply with related policy and procedures and work instructions.</p> <p><strong>Health, safety, and environment:</strong><br> Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in Information Technology or any relevant field</p> <h4>Work experience</h4> <p>4 to 6 years</p> <h4>Technical / functional competencies</h4> <ul> <li>Applications development standards and procedures</li> <li>Applications knowledge</li> <li>Applications system analysis</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p><strong>The Manager – D&amp;T GRC </strong>plays a critical role in Digital &amp; Technology’s GRC department, to build and sustain trust in Aramex’s technology risk and control environment. This role leads assurance activities that give executives, the Board, and our auditors confidence that application, system, and ERP controls are operating effectively, and that when gaps arise, they are closed with rigor and accountability.</p><br><br> <p>The role is accountable for:</p><br><br> <ul> <li>Leading global Technology and Cyber audit engagements with statutory and internal auditors (including Big 4), ensuring prompt, accurate, and well-evidenced responses.</li> <li>Owning the end-to-end remediation lifecycle for audit findings - from root cause agreement through to validated closure.</li> <li>Building a sustainable, scalable audit coordination capability across a distributed, multi-regional team.</li> <li>Improving risk control maturity across the D&amp;T function through continuous improvement in methodology, tooling, and stakeholder capability.</li> </ul> <p>Acting as the interface between D&amp;T process owners and both internal and external audit functions.</p><br><br>Job Description <br><p>Customer:<br>•Serve as the interface between D&amp;T process owners and both internal and external audit functions, ensuring auditor queries are addressed promptly, accurately, and with well-organised evidence.<br>•Build trust with the Board, Audit Committee, and financial auditors through transparent reporting on the effectiveness of application, system, and ERP (SAP) controls and the status of open risk items.<br>•Trusted partner to D&amp;T process and system owners and business function leads globally; guide them through audit obligations without disrupting business-as-usual operations.<br>•Provide the CDTO and senior leadership with decision-ready GRC reporting: clear visibility of audit status, open observations, remediation progress, and residual risk exposure.<br>•Prepare and communicate audit calendars to enable effective planning and resource allocation across concurrent engagements.<br>•Support regional teams in responding to audit queries for global controls and interpretation of application of global controls to regional-level requirements, minimising duplication of regional effort across multiple simultaneous engagements.<br>•Communicate findings, root causes, and remediation recommendations with clarity and credibility, adapting depth and tone from technical process owners through to reporting for Excom and Audit Committee.<br>&nbsp;<br>People:<br>•Demonstrate leadership, mentoring junior staff, and assist in the development of the GRC team under Head of GRC. Build a high-performing function capable of managing complex, multi-region audit programs.<br>•Lead and influence across distributed, matrixed, multi-regional teams spanning multiple time zones and cultural contexts, fostering consistent standards of delivery.<br>•Develop and embed standardized methodologies, audit response templates, and best practices across D&amp;T. Build ITGC awareness and audit readiness across process owner communities.<br>&nbsp;<br>Operations:<br>•Lead planning and execution of global Technology, ITGC, and Cybersecurity audit engagements internally and via external support partner; develop and maintain audit calendars, manage scheduling conflicts, and coordinate evidence gathering, stakeholder access, and fieldwork logistics.<br>•Monitor audit progress against plan; maintain status dashboards covering open requests, fieldwork progress, and resource allocation; escalate delays or emerging risks promptly.<br>•Own the governance of open audit observations — including ITGC, ICFR, ERP (SAP), infrastructure, cloud, logical access, SoD, and cybersecurity — ensuring root causes are agreed, management responses are fit-for-purpose, and remediation is validated and formally closed.<br>•Track remediation actions, owners, and due dates; coordinate validation testing and close-out; report progress and residual risks to senior stakeholders and audit committees.<br>•Drive GRC tooling improvements and adoption for assurance function; identify systemic control weaknesses and lead root-cause remediation initiatives.<br>•Support control self-assessment (CSA) program development, and drive testing of Internal Controls as per the risk control matrix and maintain awareness of emerging risk domains including AI governance and cloud security.<br>&nbsp;<br>Financial Result:<br>•Ensure timely, accurate audit responses with proper classification of material and non-material risks, protecting the organization from audit qualification or adverse findings.<br>•Drive efficiency in audit delivery by reducing duplication, improving evidence of reuse, and shortening remediation cycles, minimizing the cost and disruption of audit activity across D&amp;T.<br>•Contribute to risk-informed GRC investment prioritization and support vendor/tooling decisions for the assurance function, ensuring value for money.</p><br><br>Job Requirements - Experience and Education <br><ul> <li>Bachelors in computer science, information technology, or related field.</li> <li>CISA required or strongly preferred</li> <li>Minimum 10-12 years in IT with proven experience (6-8 years) leading technology audit, ITGC assurance, or IT GRC in a global organisation; prior Big 4 or internal audit experience highly desirable.</li> <li>Proven track record managing statutory and internal audit engagements; hands-on ITGC experience across change management, logical access, computer operations, and SOX/ICFR controls.</li> <li>Experience auditing ERP environments, particularly SAP (Basis security, role-based access, Segregation of Duties).</li> <li>Demonstrated ability to coordinate audit and compliance activities across distributed, multi-regional teams and time zones.</li> <li>Strong command of IT governance and risk frameworks (COBIT, ITIL, ISO 27001:2022); knowledge of SOX, IT general controls.</li> <li>Excellent stakeholder management and communication skills — credible from process owners through to Board level.</li> <li>Fluency in Arabic and English (written and spoken).</li> <li>Industry acclaimed certifications: CISA / CISM /CISSP / CCSP/ LA or LI in ISO 27001:2022</li> <li>Experience with enterprise GRC platforms and audit management tooling.</li> <li>Candidates with experience in supporting / implementing SOC 2 Type II compliance will have added advantage.</li> <li>Cybersecurity audit exposure: cloud infrastructure, network and endpoint security, application and web security.</li> <li>Transformation portfolio management experience in complex matrix organizations; strong cross-cultural negotiation and conflict resolution skills.</li> <li>Awareness of AI governance frameworks and enterprise AI risk considerations</li> </ul><br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br> </div>