Inspection Engineer Jobs - Aqaba Jordan

<p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p><strong>CORE WORK ACTIVITIES</strong></p><p>Managing Housekeeping Operations and Budgets</p><p>Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities</p><p>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service</p><p>Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

<p>Job Scope The Technical Support Engineer is accountable for addressing technical issues in a timely and efficient manner and maintaining strong relationships with partners and end users ensuring full satisfaction at all times. Main Duties and Responsibilities • Analyze technical issues based on defined support processes and procedures and report actions accordingly • Attend to technical issues raised by partners and end users in a timely and efficient manner • Maintain strong relationships with partners and customers • Ensure constant and effective communication with assigned vendors securing full support on technical issues • Respond to after-hours support queries during assigned rotations and escalate issues if needed</p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor s degree in Computer Science or any other related field Experience At least 3 years of relevant experience preferably as an ATM Engineer. #LI-SK</p>

<p><br></p><p>What you will do as a Hydraulic Engineer</p><p>We are looking for a Hydraulic / Flood Protection Engineer to support the Southern Expansion Project for the Arab Potash Company (APC). The role focuses primarily on the design and development of river training and hydraulic protection works, supporting safe and efficient implementation of flood protection measures in a complex wadi system. The Hydraulic Engineer will work closely with designers and modellers, providing technical expertise in the design and detailing of diversion dikes, wadi channel stabilisation measures, and erosion protection systems. The role is oriented towards translating hydraulic boundary conditions into practical and robust design solutions.</p><p>Project Context</p><p>Haskoning is supporting the Southern Expansion Project of the Arab Potash Company (APC), which includes large-scale hydraulic and onshore infrastructure works in the Aqaba / Dead Sea region. A key component of the project consists of designing wadi diversion and protection works around the South Expansion area. This includes the development of diversion dikes and reinforcement of existing wadi channels in a highly dynamic flash flood environment. The system is characterised by multiple wadis with different hydraulic behaviour, discharges, and sediment transport mechanisms. Designs must account for the interaction between hydraulic loading and the soil-bed system, including risks related to erosion, local scour, and the performance of rock armour layers, revetments, and related protection measures</p><p>Key Responsibilities</p><ul><li>Support the design and detailing of river training and hydraulic protection works, including:<ul><li>Diversion dikes for wadi systems</li><li>Bank protection, revetments and channel stabilisation measures</li></ul></li><li>Translate hydraulic inputs (discharges, water levels, velocities, sediment behaviour) into feasible and well-founded designs</li><li>Work closely with in-house modellers to iteratively develop and improve design solutions</li><li>Prepare and review design calculations, drawings, and technical documentation</li><li>Evaluate the adequacy of rock gradings, filter layers, and geotextiles in relation to hydraulic loading conditions</li><li>Contribute to design choices regarding materials, layouts, and constructability of protection works</li><li>Provide technical input on hydraulic risks, including erosion and scour, and propose mitigation measures</li><li>Support limited review of contractor submissions where relevant to hydraulic design intent</li><li>Coordinate with multidisciplinary teams, including geotechnical, structural, and environmental specialists</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>This vacancy is intended for a locally based candidate in Jordan . The ideal candidate will have:</p><ul><li>A degree in Hydraulic Engineering, Civil Engineering, or a related field</li><li>Minimum 5 years of relevant experience in hydraulic engineering, with a focus on design of river training works, wadi systems, or erosion protection measures</li><li>Experience with the design of diversion structures, revetments, and channel stabilisation works is a strong asset</li><li>Strong understanding of hydrodynamics, scour processes, bed stability, and erosion mechanisms in dynamic systems</li><li>Experience with rock armour design, filter rules, and geotextiles</li><li>Ability to develop and detail practical, buildable design solutions</li><li>Experience with design tools such as AutoCAD / Civil 3D / Revit is an advantage</li><li>Strong communication skills and ability to collaborate with modellers and design leads</li></ul>

<p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Plan cleaning schedule according to the Room Status Sheet allocation. Ensure Housekeeping trolley is stocked daily in a neat and organised manner. Maintain strong knowledge of the local area to ensure you are equipped to answer guest enquiries and provide accurate directions Operations: Washing and Cleaning: Laundry Processing: Sort soiled linens, towels, uniforms, and other items based on fabric type, color, and cleaning requirements. Operate industrial washing machines and dryers to wash and dry laundry in an efficient and timely manner. Pre-treat stains and heavily soiled items using appropriate chemicals and techniques. Handling Delicate Fabrics: Follow specific washing instructions for delicate or special items such as uniforms, guest laundry, and high-quality linens. Use the correct washing cycles, water temperatures, and cleaning solutions to ensure fabric preservation. Chemicals and Detergents: Use the correct amount of detergents, softeners, and chemicals for each load of laundry. Ensure proper handling and storage of cleaning chemicals in compliance with safety protocols. Quality Control: Inspection and Folding: Inspect all washed items for stains, damage, or incomplete cleaning and rewash items if necessary. Fold, iron, and neatly organize clean laundry, ensuring it meets the resort s quality standards. Equipment Maintenance: Maintain and clean washing machines, dryers, and other laundry equipment to ensure they operate smoothly. Report any equipment malfunctions or breakdowns to the Laundry Supervisor immediately. Guest Laundry Service: Personalized Laundry Service: Handle guest laundry requests by washing, drying, and folding guest clothes according to their specific instructions. Ensure timely delivery of clean laundry back to guests, providing an exceptional level of service. Health, Safety, and Hygiene: Health &amp; Safety Compliance: Adhere to all health and safety guidelines, including the safe handling of chemicals and following proper laundry procedures. Wear protective gear and follow safety protocols to prevent injuries or accidents in the laundry area. Cleanliness: Ensure that the laundry room and all equipment are kept clean, sanitized, and organized at all times. Dispose of waste and lint from dryers according to proper procedures. Coordination and Teamwork: Team Support: Work closely with other members of the laundry and housekeeping teams to meet daily laundry quotas and schedules. Assist other laundry staff with sorting, folding, and ironing when required. Communication: Communicate any laundry-related issues or special requests to the Laundry Supervisor. Report any damaged items or concerns about quality to the supervisor promptly. Administration: Use the duty shift checklists to ensure tasks are completed.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Security/Loss Prevention Operations</strong> </p> <p> Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.</p> <p> Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.</p> <p> Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.</p> <p> Comply with applicable laws and safety regulations.</p> <p> Follow proper key control guidelines in loss prevention and in the property.</p> <p> Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.</p> <p> Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.</p> <p> Follow Duty of Care process for the protection of guests and employees.</p> <p> Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.</p> <p> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</p> <p> Implements action plans to monitor and control risk.</p> <p> Monitors all unusual activities in and around the property that would impair the well being of guests and employees.</p> <p> Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial &amp; follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.</p> <p> Oversees and guides the efforts of the Accident Prevention Committee.</p> <p> Oversees first aid program for guests and employees.</p> <p> Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.</p> <p> Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</p> <p> Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Meet quality standards and customer expectations on a daily basis.</p> <p> Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.</p> <p> Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.</p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> </p> <p> <br> <strong>Additional Responsibilities</strong> </p> <p> Analyzes information and evaluating results to choose the best solution and solve problems.</p> <p> Develops liaison with local law enforcement and emergency services.</p> <p> Informs and/or updates the executives and peers on relevant information in a timely manner.</p> <p> Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</p> <p> </p> </div> <div> </div> <p><br></p>

<p dir="LTR">&nbsp;</p><p dir="LTR"><strong>Specialized training opportunity in the city of Aqaba</strong></p><p dir="LTR"><strong>Lift Supervisor Course</strong></p><p dir="LTR">Presented by the Water Efficiency and Public Expenditure (WEC) project with support from the Government of the United States of America</p><p dir="LTR">&nbsp;</p><p dir="LTR"><strong>Do you work in the field of lifting operations within industrial and infrastructure projects?</strong></p><p dir="LTR">We invite you to register for a <strong>specialized training program for Lift Supervisors</strong>, which combines theoretical foundations with practical applications. The goal is to develop the competence of lifting operation supervisors in load calculation, leadership, coordination, and the management of lifting operations within the industrial sector and infrastructure projects, in accordance with best safety practices and professional requirements accredited by the Lifting Equipment Engineers Association (LEEA), based in the United Kingdom.</p><p dir="LTR">&nbsp;</p><p dir="LTR"><strong><u>About the Program</u></strong></p><p dir="LTR">A specialized training program spanning <strong>six days with a total of 42 training hours</strong>, at seven training hours per day, combining theoretical knowledge and practical applications.</p><p dir="LTR">The program focuses on enhancing the ability to safely plan and execute lifting operations, raising the level of coordination between work teams, and establishing safety practices and operational discipline, thereby contributing to improved efficiency in lifting operations and reducing operational risks in industrial workplaces.</p><p dir="LTR">&nbsp;</p><p dir="LTR"><strong><u>Target Audience and Eligibility Requirements</u></strong></p><p dir="LTR"><strong>The program primarily targets:</strong></p><ul><li dir="LTR">Personnel working within lifting teams, industrial projects, and infrastructure projects who have prior experience in supervising lifting operations.</li><li dir="LTR">Individuals whose job nature requires developing their practical competence and obtaining certification according to LEEA requirements.</li><li dir="LTR">Applicants must be of Jordanian nationality.</li><li dir="LTR">Must be at least 18 years old.</li><li dir="LTR">Must be in good health and of good conduct.</li><li dir="LTR">Must be prepared and able to commit to attending the entire training program in the city of Aqaba.</li></ul><p dir="LTR" style="margin-left:-4.5pt;">&nbsp;</p><p dir="LTR"><strong><u>Program Duration</u></strong></p><p dir="LTR">Six days – 42 training hours</p><p dir="LTR">Seven training hours per day</p><p dir="LTR">Location: Aqaba City</p><p dir="LTR">Training Dates: During the month of November (from Saturday, November 14 to Thursday, November 19, 2026)</p><p dir="LTR">&nbsp;</p><p dir="LTR"><strong><u>Documents Required Upon Selection</u></strong></p><p dir="LTR">Participants who are selected will be required to provide:</p><ul><li dir="LTR">A copy of their national ID.</li><li dir="LTR">A valid certificate of good conduct.</li><li dir="LTR">Any relevant previous training or professional certificates.</li></ul><p dir="LTR">&nbsp;</p><p dir="LTR"><strong><u>Assessment and Certification</u></strong></p><p dir="LTR">The program includes a practical assessment and a final exam according to LEEA requirements.</p><p dir="LTR">Program procedures and certification are completed in accordance with the requirements of the accrediting body and the conditions for passing the assessment and exam.</p><p dir="LTR">&nbsp;</p><p dir="LTR"><strong><u>Registration</u></strong></p><p dir="LTR">Those wishing to participate in the training program should apply via the Akhtaboot website and fill out the <strong>online training application form</strong> through the following link:</p><p dir="LTR"><a href="https://iwd-jo.com/">https://iwd-jo.com/</a></p><p dir="LTR"><strong>Please be advised that the deadline for receiving applications is <u>October 19, 2026</u>.</strong></p><p dir="LTR"><strong>Spaces are limited, and participation will be confirmed based on the eligibility criteria outlined above.</strong></p><p dir="LTR"><strong>We also wish to note that the training program is free of charge, and no fees will be collected from participants during registration or participation in the training program.</strong></p><p dir="LTR">&nbsp;</p><p dir="LTR">&nbsp;</p><p dir="LTR">&nbsp;</p>

<p>&nbsp;</p><p><strong>Specialized Training Opportunity in Aqaba City</strong></p><p><strong>Crane Operator Course</strong></p><p>Presented by the Water Efficiency and Public Expenditure (WEC) project, supported by the United States Government.</p><p>&nbsp;</p><p><strong>Do you work in the field of crane operations within industrial and infrastructure projects?</strong></p><p>We invite you to register for a <strong>specialized training program for crane operators</strong>, which combines theoretical foundations with practical application. The goal is to develop the efficiency of crane operators in the areas of crane control systems, load dynamics, and reading and applying load charts within the industrial sector and infrastructure projects, in accordance with the best safety practices and professional requirements accredited by the Lifting Equipment Engineers Association (LEEA), based in the United Kingdom.</p><p>&nbsp;</p><p><strong><u>About the Program</u></strong></p><p>A specialized training program spanning <strong>six days for a total of 42 training hours</strong>, with seven training hours per day, combining theoretical knowledge and practical applications.</p><p>The program focuses on enhancing safe crane operation skills, proper handling of loads during lifting operations, and improving coordination and communication between operators and lifting teams, ensuring compliance with safety requirements, operational discipline, and reducing risks associated with lifting operations in industrial work sites.</p><p>&nbsp;</p><p><strong><u>Target Audience and Enrollment Requirements</u></strong></p><p><strong>The program primarily targets:</strong></p><ul><li>Workers within lifting teams, industrial projects, and infrastructure projects.</li><li>Previous experience (more than two years) in crane operation within the industrial sector or infrastructure projects.</li><li>Individuals whose nature of work requires developing their practical competence and obtaining a certificate according to LEEA requirements.</li><li>Applicants must be of Jordanian nationality.</li><li>Must be at least 18 years old.</li><li>Must be in good health and of good conduct.</li><li>Must be ready and able to commit to attending the entire training program in Aqaba city.</li></ul><p>&nbsp;</p><p><strong><u>Program Duration</u></strong></p><p>Six days – 42 training hours</p><p>Seven training hours per day</p><p>Location: Aqaba City</p><p>Training Date: During the month of November (from Saturday, November 14th to Thursday, November 19th, 2026)</p><p>&nbsp;</p><p><strong><u>Required Documents Upon Selection</u></strong></p><p>Selected participants will be required to provide:</p><ul><li>A copy of their national ID.</li><li>A valid certificate of good conduct.</li><li>Any previous relevant training or professional certificates.</li></ul><p>&nbsp;</p><p><strong><u>Evaluation and Certification</u></strong></p><p>The program includes a practical evaluation and a final exam in accordance with LEEA requirements.</p><p>Program and certification procedures will be completed according to the accrediting body's requirements and the conditions for passing the evaluation and exam.</p><p>&nbsp;</p><p><strong><u>Registration</u></strong></p><p>Those wishing to participate in the training program must apply via the Akhtaboot website and fill out the <strong>electronic training application form</strong> through the following link:</p><p><a href="https://iwd-jo.com/">https://iwd-jo.com/</a></p><p><strong>Please note that the deadline for receiving applications is <u>October 19, 2026</u>.</strong></p><p><strong>Spaces are limited and participation will be confirmed based on the admission criteria explained above.</strong></p><p><strong>We would also like to note that the training program is free of charge, and no fees will be collected from participants during registration or participation in the training program.</strong></p><p>&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster.</p><p>Job Description Job Summary The Security Agent is responsible for maintaining a safe, secure, and welcoming environment for guests, Heartists, visitors, and hotel assets. The role ensures the protection of people and property through regular patrols, monitoring security systems, enforcing hotel policies, responding to emergencies, and providing professional assistance while upholding Accor's values and service standards.</p><p>Key Responsibilities</p><p>Safety &amp; Security</p><ul><li>Patrol all hotel areas, including guest floors, public areas, back-of-house, parking areas, and perimeter.</li><li>Monitor CCTV systems, alarms, and access control systems.</li><li>Protect hotel assets against theft, damage, vandalism, and unauthorized access.</li><li>Ensure all emergency exits, fire equipment, and escape routes remain accessible.</li><li>Conduct routine security inspections and report any hazards immediately.</li><li>Assist in implementing hotel security procedures and emergency response plans.</li></ul><p>Guest &amp; Heartist Assistance</p><ul><li>Provide courteous assistance to guests, Heartists, and visitors.</li><li>Escort guests or employees when required.</li><li>Respond promptly to guest concerns related to safety and security.</li><li>Maintain a professional and approachable presence throughout the property.</li></ul><p>Incident Management</p><ul><li>Respond immediately to emergencies including fire alarms, medical incidents, accidents, disturbances, and security breaches.</li><li>Complete detailed incident and occurrence reports accurately and promptly.</li><li>Preserve evidence and assist management during investigations when necessary.</li><li>Coordinate with local authorities, police, fire department, and emergency services when required.</li></ul><p>Access Control</p><ul><li>Monitor staff entrances and exits.</li><li>Verify identification of contractors and visitors.</li><li>Ensure delivery vehicles and suppliers follow hotel security procedures.</li><li>Control access to restricted areas.</li></ul><p>Fire &amp; Life Safety</p><ul><li>Participate in fire drills and emergency evacuation procedures.</li><li>Monitor compliance with fire safety regulations.</li><li>Assist with emergency evacuations when required.</li><li>Report any fire safety deficiencies immediately.</li></ul><p>Administrative Duties</p><ul><li>Maintain accurate daily security logs.</li><li>Prepare incident, accident, and shift reports.</li><li>Record lost and found items according to hotel procedures.</li><li>Communicate security concerns during shift handovers.</li></ul><p>Compliance</p><ul><li>Follow all Accor policies, hotel standards, and local regulations.</li><li>Maintain confidentiality regarding guests, Heartists, and hotel operations.</li><li>Comply with Health &amp; Safety, Food Safety (where applicable), environmental, and security policies.</li></ul><p>Qualifications</p><ul><li>High school diploma or equivalent.</li><li>Previous experience in hotel security, hospitality, military, or law enforcement is preferred.</li><li>Valid security certification or license (where required by local regulations).</li><li>Basic knowledge of fire safety and emergency procedures.</li></ul><p>Skills &amp; Competencies</p><ul><li>Strong observation and attention to detail.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to remain calm under pressure.</li><li>Professional appearance and conduct.</li><li>Good problem-solving and conflict resolution skills.</li><li>Ability to write clear and accurate reports.</li><li>Basic computer skills.</li><li>Ability to work rotating shifts, weekends, public holidays, and overnight.</li></ul><p>Physical Requirements</p><ul><li>Ability to stand and walk for extended periods.</li><li>Ability to respond quickly to emergencies.</li><li>Capable of lifting moderate weights when required.</li><li>Ability to work indoors and outdoors in varying weather conditions.</li></ul><p>Core Competencies (Accor Values)</p><ul><li>Guest Passion</li><li>Sustainable Performance</li><li>Spirit of Conquest</li><li>Innovation</li><li>Respect</li><li>Trust</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Timely response to security incidents.</li><li>Accuracy and completion of incident reports.</li><li>Compliance with security patrol schedules.</li><li>Reduction in security-related incidents.</li><li>Compliance with fire and life safety procedures.</li><li>Positive guest and Heartist feedback regarding safety and professionalism.</li><li>Adherence to Accor security standards and local regulations.</li></ul><p>This job description reflects the responsibilities and expectations of a Security Agent within an Accor hotel and may be updated based on operational requirements.</p><p>Qualifications Your experience and skills include:</p><ul><li>Relevant security experience is an asset</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible &amp; reliable</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent.</li><li>Previous experience in hotel security, hospitality, military, or law enforcement is preferred.</li><li>Valid security certification or license (where required by local regulations).</li><li>Basic knowledge of fire safety and emergency procedures.</li><li>Strong observation and attention to detail.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to remain calm under pressure.</li><li>Professional appearance and conduct.</li><li>Good problem-solving and conflict resolution skills.</li><li>Ability to write clear and accurate reports.</li><li>Basic computer skills.</li><li>Ability to work rotating shifts, weekends, public holidays, and overnight.</li><li>Ability to stand and walk for extended periods.</li><li>Ability to respond quickly to emergencies.</li><li>Capable of lifting moderate weights when required.</li><li>Ability to work indoors and outdoors in varying weather conditions.</li><li>Relevant security experience is an asset</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible &amp; reliable</li></ul><p></p></section>