Insurance Coordinator Jobs - Amman Jordan
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a Backend Software Engineer to join our innovative team at Maqsam. This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment. You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions. In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product s capabilities.</p><p>Your Top Responsibilities:</p><ul><li>Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.</li><li>Debug and troubleshoot complex software issues in a high-availability environment.</li><li>Optimize system performance through rigorous testing and code refinement.</li><li>Collaborate with cross-functional teams to integrate new technologies and frameworks.</li><li>Conduct code reviews to ensure code quality and implementation of best practices.</li><li>Document development processes, code changes, and other critical information accurately.</li><li>Participate in the design and architecture decisions of our internal systems and databases.</li><li>Support junior software engineers and participate in ramping up new joiners.</li></ul><p>What We Expect from You</p><ul><li>Experience with backend or full-stack web development is a MUST , focusing on scalable and robust system design.</li><li>Proven ability in writing high-quality, readable, and scalable code.</li><li>Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.</li><li>Experience with relational databases and their integration into systems.</li><li>Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.</li><li>Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.</li><li>Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.</li></ul><p>Additional Information:</p><ul><li>3-5 years of experience in backend or full-stack web development.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.</li><li>A commitment to continuous professional development and eagerness to learn new technologies.</li><li>A degree in Computer Science, Engineering, or a related field is preferred.</li><li>Experience in mobile development is a plus.</li><li>Experience working on VoIP-related projects is a plus.</li><li>Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.</li></ul><p>What We Provide:</p><ul><li>Join a world-class team at Maqsam, where your growth is our priority. Here s what you can expect:</li><li>A Collaborative and Friendly Environment.</li><li>Personal and Professional Growth: Opportunities to learn and become a world-class professional.</li><li>Fair Compensation: We value your contribution.</li><li>Transparency: A culture that thrives on open communication.</li><li>Benefits: First-class health insurance, and more.</li><li>Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li></ul><p>Ready to join Maqsam's team? Apply now!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience with backend or full-stack web development is a MUST , focusing on scalable and robust system design.</li><li>Proven ability in writing high-quality, readable, and scalable code.</li><li>Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.</li><li>Experience with relational databases and their integration into systems.</li><li>Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.</li><li>Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.</li><li>Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.</li><li>3-5 years of experience in backend or full-stack web development.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.</li><li>A commitment to continuous professional development and eagerness to learn new technologies.</li><li>A degree in Computer Science, Engineering, or a related field is preferred.</li><li>Experience in mobile development is a plus.</li><li>Experience working on VoIP-related projects is a plus.</li><li>Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.</li></ul><p></p></section>
<p>Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at <a href="http://www.amideast.org/">www.amideast.org</a>.</p>
<p><strong>POSITION DESCRIPTION</strong></p>
<p>Under the supervision of the Human Resources and Operations Manager, the incumbent is responsible for the management of the daily operations and procurement activities at the Office from the request to the delivery of supplies, works and services. S/he should align directly with the Amideast’s Procurement Policy. S/he plays a key role in procuring high-quality and cost-efficient supplies. Also, s/he ensures that the Office obtains quality products for competitive prices in a timely fashion and plays an integral role in ensuring the Office sticks to budgets and operates efficiently. The incumbent is responsible for the follow up on the building’s maintenance and the coordination with the related parties to ensure that the building is well-maintained. S/he oversees the providers for services including security, cleaning, catering, and so on. The incumbent supervises and monitors the work of the cleaning, and security staff along with the maintenance workers ensuring that basic facilities, such as water and heating, are well-maintained. The incumbent also backs up the HR and Operations Assistant, on need basis.</p>
<p><strong>RESPONSIBILITIES</strong><br>
<strong>Main Duties:</strong></p>
<p><u>Procurement:</u></p>
<ul>
<li>Records all details of contracts, purchase requisitions and purchase orders in the related database</li>
<li>Maintain and update the SOPs for procurement procedures at the Office which should always align with the Amideast’s Procurement Policy</li>
<li>Overseas inventory control and ordering of supplies</li>
<li>Coordinates between vendors and suppliers</li>
<li>Liaises with various businesses to determine the quality and cost of their products and services</li>
<li>Monitors businesses and products availability to pay the best price for the products and services required at the Office without sacrificing the quality or delivery times</li>
<li>Nurtures relationships with suppliers to negotiate the best prices for the products and services required at the Office</li>
<li>Identifies and researches potential new suppliers</li>
<li>Prepares the required procurement documents, review, and process purchase requisitions in line with Amideast's policies, procedures, and processes</li>
<li>Recommends vendors for award and develops preferred vendor lists</li>
<li>Monitors Office supply (inventory) levels, and reorder when appropriate</li>
<li>Supports the Finance team in distributing cheques</li>
<li>Enters the required data into Aramex application to deliver the required documents</li>
<li>Procures the services required for all Amideast’s events</li>
<li>Adds and/or removes a member to Careem account</li>
<li>Any other work-related tasks</li>
</ul>
<p><u>Facility Management</u>: (In coordination with the HR and Operations Assistant)</p>
<ul>
<li>Maintains and updates SOPs for the facility management and maintenance requests which should always align with Amideast’s Guidelines</li>
<li>Manages the presentation of the Office and coordination with the cleaning team</li>
<li>Handles catering and other related services during events</li>
<li>Acts as a focal point for maintenance requests and cleaning duties</li>
<li>Oversees building repairs and maintenance</li>
<li>Follows up on maintenance orders and ensures they are effectively handled in a timely manner</li>
<li>Communicates and coordinates frequently, accurately, and responsibly with Office staff</li>
<li>Oversees the work of the cleaning and security staff and monitors their attendance</li>
<li>Schedules the daily work for the cleaners</li>
<li>Sets up daily building rounds inspections to identify potential safety and cleaning issues, as well as any required maintenance</li>
<li>Highlights the necessities to the cleaning and security team</li>
</ul>
<p><u>Human Resources:</u> (In coordination with the HR and Operations Assistant)</p>
<ul>
<li>Screens CVs for Amideast vacancy announcements </li>
<li>Adds new employees to the medical insurance plan</li>
<li>Removes employees from the medical insurance plan</li>
</ul>
<p><strong>QUALIFICATIONS AND SKILLS</strong><br>
<strong><em>Required</em></strong></p>
<ul>
<li>A bachelor’s degree</li>
<li>A minimum of 1 year of relevant experience</li>
<li>Proficiency in English is B2 (CEFR Level Alignment) and above</li>
<li>Proficiency in Arabic (speaking and writing)</li>
<li>Ability to work within a team environment</li>
<li>Computer literacy in MS Office</li>
<li>Ability to multi-task and prioritize responsibilities</li>
<li>Excellent oral communication and interpersonal skills</li>
<li>Must possess problem-solving skills</li>
<li>Organization skills</li>
<li>Manage time efficiently</li>
<li>Able to work under pressure and meet short deadlines</li>
<li>Dependable, approachable and professional</li>
<li>Service-oriented: Actively looking for ways to help people</li>
<li>A self-starter, positive work attitude</li>
<li>Respects and exercises confidentiality</li>
</ul>
<p><strong>WORK ENVIRONMENT</strong></p>
<p>The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office.</p>
<ul>
<li>Computer (laptop or desktop)</li>
<li>Printer/Photocopier/Scanner/Fax</li>
<li>Telephone</li>
</ul>
<p>Up to 5% business travel may be needed to support the department as needed.</p>
<p>The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
<p>This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.</p>
<p>Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.</p>
<p>Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.</p>
<p><strong>Amideast provides covered training opportunities for its staff within its current portfolio of offered services and that it invests in the advancement of its staff’s capabilities and skills to better perform at their roles.</strong></p>
<p><strong>Please note only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled.</strong></p>
<div >
<h4 ><em >International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: </em><a href="http://www.internationalmedicalcorps.ethicspoint.com/" ><em >www.InternationalMedicalCorps.ethicspoint.com</em></a><em >. Please do not submit your CV or application to this website, it will not be considered for review. </em></h4>
<div class="ltr description_div" >
<p ><strong >Job Title: Finance Officer</strong></p>
<p ><strong >Location: Amman</strong></p>
<p ><strong ><u >Job Summary</u></strong></p>
<p >We are looking for a strong, qualified candidate to join our finance department to support the finance officers in IMC Jordan (MERO Office), mainly for preparing vouchers, processing cash/Bank payment, in accordance with our policies and procedures, follow up with the monthly scanning with our HQ and any other duties will be assigned to them.</p>
<p >To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.</p>
<p ><strong ><u >Main Tasks and Responsibilities </u></strong></p>
<ul >
<li >Maintain cash and bank transaction Journals.</li>
<li >Prepares bank and cash reconciliations.</li>
<li >Prepare payment vouchers and ensure their timely processing.</li>
<li >Ensure the payments Tracker is updated.</li>
<li >Ensure the timely updates of the cash & bank transactions journal in the accounting system.</li>
<li >Prepare accounts receivable (AR) and accounts Payable (AP) analysis and follow up on outstanding balances.</li>
<li >Ensure that procurement and logistics backups necessary for finance records are complete.</li>
<li >Prepare adjustment entries (GJs).</li>
<li >Assist in preparing National Staff Payroll and consultant payments, ensuring compliance with rules and regulations, including staff health insurance coverage issues, in coordination with the HR department.</li>
<li >Assist in the end-of-month closing process by ensuring all procedures are prepared timely, including intercompany entries, accruals, monthly allocations, pool account clearance, monthly amortization, etc.</li>
<li >Assist in the preparation of the monthly payroll analysis.</li>
<li >Train new finance assistants on the job when needed.</li>
<li >Provide assistance during field audit visits.</li>
<li >Process requests related to the test of transactions exercise processed by HQ.</li>
<li >Perform other duties as assigned by the supervisor.</li>
<li >Occasional coverage of Egypt operation </li>
</ul>
<p ><strong >Minimum Requirements:</strong></p>
<ul >
<li >BA in Accounting or any related field.</li>
<li >Excellent written and verbal communication in English.</li>
<li >2-4 years of experience in a similar role</li>
</ul>
<p ><strong ><u > Child Safeguarding</u></strong></p>
<p >International Medical Corps is committed to child safeguarding and expects all employees to strictly adhere to the values and principles of the International Medical Corps Child Safeguarding Policy.</p>
<p ><strong ><u >Code of Conduct</u></strong></p>
<p >It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any suggested activities then you have an obligation to report.</p>
<p ><strong ><u >Compliance & Ethics</u></strong></p>
<p >Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.</p>
<p ><strong ><u >Equal Opportunities</u></strong></p>
<p >International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
<p >This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed</p>
<p >“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request, any false information provided will cause cancelation of the application and applicant will be subject to legal action”.</p>
<p ><strong >Our screening process will be on a rolling basis, once a candidate is selected the announcement will be closed.</strong></p>
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until first week of October 2026</span></p>
<p class="x_MsoNormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >About Mercy Corps:</span></b></p>
<p class="x_MsoNormal" ><span >Mercy Corps (MC) is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action helping people triumph over adversity and build stronger communities from within. MC has worked in Jordan since 2003 to implement a variety of programs funded by global public institutions, as well as private donors to meet the urgent needs of vulnerable populations, build cohesive and civically engaged communities, and increase inclusive economic opportunities. MC’s current portfolio in Jordan focuses on three domains: resilient individuals, strong communities and governance, and environmentally sustainable and inclusive economic growth. MC integrates cross-cutting themes of youth, gender equality and empowerment, governance, natural resource management, and technology.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >About the Project:</span></b></p>
<p class="x_MsoNormal" ><span >Jordan, one of the most water-scarce countries in the world, is facing escalating climate-related disasters that threaten its communities, economy, and environment. Rising temperatures, declining rainfall, and more frequent extreme weather events, particularly flash floods and heatwaves, are straining the country’s already limited water resources and disrupting agriculture. In response, Mercy Corps Jordan is implementing Tabeaa: Strengthening Climate Resilience in Jordanian Communities, a project co-funded by the Z Zurich Foundation and the Embassy of Switzerland in Jordan. Tabeaa is part of Mercy Corps’ ongoing work under the Zurich Climate Resilience Alliance, which focuses on enhancing resilience to climate hazards globally. Through Tabeaa, Mercy Corps Jordan is strengthening climate change adaptation (CCA) and disaster risk reduction (DRR) efforts at both national and local levels. Nationally, the project supports the localization and enforcement of climate policies and promotes climate-smart investments to build long-term resilience. At the community level, Tabeaa works in five highly vulnerable locations (Wadi Musa, Azraq, Mlaih, Dieban, and Shobak), implementing locally driven interventions to protect water resources, reduce disaster risks, and support sustainable livelihoods. By integrating national-level policy action with grassroots resilience-building, Tabeaa empowers both institutions and communities to sustainably adapt to Jordan’s growing climate challenges.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Background & Rationale:</span></b></p>
<p class="x_MsoNormal" ><span >As part of the Tabeaa project, Mercy Corps Jordan is running a Climate-Smart Open Innovation Bootcamp that supports Jordanian entrepreneurs and start-ups developing practical solutions to flash floods, heatwaves, and other climate hazards facing local communities. The bootcamp guides selected teams through mentorship, technical support, and prototype development and will conclude with a national pitch event at the end of September 2026, where the finalists present their solutions and two winners are selected.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The national pitch event is a key moment for the project and its partners. It showcases home-grown climate innovation, connects entrepreneurs with investors and stakeholders, and demonstrates the value of the Tabeaa approach to donors, government, and the wider public. Capturing this journey and the national pitch event through high-quality visual content is essential to extend its reach and preserve its impact.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >To do this well, the project needs a Creative Videography, Photography, and Storytelling National (Jordanian) Individual Consultant to document the full story: the entrepreneurs and the prototypes they are building, the bootcamp journey that leads them to the pitch, and the key moments and atmosphere of the national event. This content will be used across social media, donor and partner communications, and future project outreach.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The project is therefore seeking an experienced individual consultant to capture and produce a complete package of photos and videos before, during, and after the national pitch event.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><u><span >Consultant Objectives:</span></u></b></p>
<p class="x_MsoNormal" ><span >The consultant will support the Tabeaa project team in documenting the Climate-Smart Open Innovation Bootcamp through clear, creative and high-quality photos and videos. The content should highlight the participating entrepreneurs, their solutions, the bootcamp journey, and the role of innovation in strengthening climate change adaptation (CCA), disaster risk reduction (DRR), and climate resilience in Jordan.</span></p>
<ul type="disc">
<li class="x_MsoListParagraph" ><span >Attend weekly follow-up meetings with Mercy Corps, either in person or online, to align on progress, schedules, scripts, branding, and feedback.</span></li>
<li class="x_MsoListParagraph" ><span >Prepare a clear workplan and timeline, including filming dates, photography sessions, video scripts, review milestones, and final delivery dates.</span></li>
<li class="x_MsoListParagraph" ><span >Capture professional photography and video footage of the bootcamp trainings, participants, prototypes, portraits, and national pitch event.</span></li>
<li class="x_MsoListParagraph" ><span >Produce 11 one-minute participant story videos, one for each participating entrepreneur/team, showing who they are, their innovation, the challenge it addresses, and what they aim to achieve.</span></li>
<li class="x_MsoListParagraph" ><span >Produce the required video package, including the participant story videos, a 3–4-minute participant journey video, a 1-minute national pitch event recap video, and a 30-60 second teaser video before the national event.</span></li>
<li class="x_MsoListParagraph" ><span >Ensure all outputs follow Mercy Corps, Tabeaa, and partner branding and are ready for donor, partner, social media, and public communication use.</span></li>
</ul>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Consultant Deliverables:</span></b></p>
<p class="x_MsoNormal" ><span >The consultant is expected to deliver the following:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >Coordination and follow-up</span></li>
</ol>
<ul type="disc">
<li class="x_MsoListParagraph" ><span >Attend weekly follow-up meetings with Mercy Corps, or as agreed with the project team.</span></li>
<li class="x_MsoListParagraph" ><span >Incorporate Mercy Corps feedback into filming, editing, and final outputs.</span></li>
</ul>
<ol start="2" type="1">
<li class="x_MsoListParagraph" ><span >Workplan, scripts, and production plan</span></li>
</ol>
<ul type="disc">
<li>
<ul type="disc">
<li class="x_MsoListParagraph" ><span >Submit a clear workplan and timeline covering filming, interviews, training coverage, portrait sessions, national event coverage, review rounds, and delivery dates.</span></li>
<li class="x_MsoListParagraph" ><span >Prepare scripts/interview questions for the participant story videos and journey video, for Mercy Corps approval before filming.</span></li>
</ul>
</li>
</ul>
<ol start="3" type="1">
<li class="x_MsoListParagraph" ><span >Photography</span></li>
</ol>
<ul type="disc">
<li>
<ul type="disc">
<li class="x_MsoListParagraph" ><span >Deliver one high-resolution professional portrait/photo for each of the 11 participating entrepreneurs/teams.</span></li>
<li class="x_MsoListParagraph" ><span >Deliver an edited high-resolution photo library covering trainings, mentorship sessions, prototype development, bootcamp activities, and the national pitch event.</span></li>
<li class="x_MsoListParagraph" ><span >National event photos should cover speakers, judges, participants, pitches, prototype showcases, winners, branding, networking, and event atmosphere.</span></li>
</ul>
</li>
</ul>
<ol start="4" type="1">
<li class="x_MsoListParagraph" ><span >Videos</span></li>
</ol>
<ul type="disc">
<li>
<ul type="disc">
<li class="x_MsoListParagraph" ><span >Produce 11 participant story videos, approximately 1 minute each, introducing each participant/team, their innovation, the challenge addressed, and what they aim to achieve.</span></li>
<li class="x_MsoListParagraph" ><span >Produce one main video, approximately 3–4 minutes long, capturing the participants' journey from trainings and prototype development to the national pitch event.</span></li>
<li class="x_MsoListParagraph" ><span >Produce one national pitch event recap video, approximately 1 minute long, suitable for social media.</span></li>
<li class="x_MsoListParagraph" ><span >Produce one teaser video, approximately 30–60 seconds long, to build visibility ahead of the national pitch event.</span></li>
<li class="x_MsoListParagraph" ><span >Capture professional video footage of the national pitch event to support the recap video, journey video, and future Mercy Corps communications.</span></li>
</ul>
</li>
</ul>
<ol start="5" type="1">
<li class="x_MsoListParagraph" ><span >Final handover</span></li>
</ol>
<ul type="disc">
<li>
<ul type="disc">
<li class="x_MsoListParagraph" ><span >Submit all final edited videos and photos in ready-to-use formats.</span></li>
<li class="x_MsoListParagraph" ><span >Submit all raw footage, raw photos, editable/source files, subtitles/text files where applicable, and related project files.</span></li>
<li class="x_MsoListParagraph" ><span >All materials must be handed over to Mercy Corps with full ownership and usage rights.</span></li>
</ul>
</li>
</ul>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Timeframe / Schedule:</span></b></p>
<p class="x_MsoNormal" ><span >The assignment is expected to run from the first week of August 2026 until the completion of post-event editing and final handover following the national pitch event in the first week of October 2026. The assignment will cover planning and follow-up, filming during bootcamp trainings and participant activities, portrait sessions, teaser production ahead of the national event, full media coverage of the national pitch event, post-event editing, and final delivery.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Exact filming dates, review rounds, and delivery deadlines will be agreed with Mercy Corps at contract signature.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The Consultant will report to: Partnerships and Influencing Coordinator and Communications Team - Mercy Corps Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The Consultant will work closely with: the Mercy Corps Tabeaa project and communications teams, the participating entrepreneurs, and relevant project partners and stakeholders.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Required Experience & Skills:</span></b></p>
<ul type="disc">
<li class="x_MsoListParagraph" ><span >Proven experience in professional and creative videography, photography, and video editing, including event coverage and short story-style videos.</span></li>
<li class="x_MsoListParagraph" ><span >Experience producing entrepreneurs, participant, or story videos for social media, donor communication, or campaigns.</span></li>
<li class="x_MsoListParagraph" ><span >Strong photography skills, including portraits, event photography, and product/prototype photography.</span></li>
<li class="x_MsoListParagraph" ><span >Ability to produce short-form content, including teasers, recap videos, and social media-ready videos.</span></li>
<li class="x_MsoListParagraph" ><span >Ability to follow branding guidelines and produce polished, consistent outputs.</span></li>
<li class="x_MsoListParagraph" ><span >Access to professional production equipment, including camera, audio, lighting, stabilization equipment, editing software, and backup storage.</span></li>
<li class="x_MsoListParagraph" ><span >Fluency in Arabic and good English, written and spoken. Ability to support captions, subtitles, or bilingual text where required is an asset.</span></li>
</ul>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Application</span></b></p>
<p class="x_MsoNormal" ><span >Interested individual consultants must submit the following:</span></p>
<ul type="disc">
<li class="x_MsoListParagraph" ><span >Updated Curriculum Vitae (CV).</span></li>
<li class="x_MsoListParagraph" ><span >Portfolio or links to relevant previous work, especially story-style videos, event coverage, social media videos, portraits.</span></li>
<li class="x_MsoListParagraph" ><span >Financial proposal in Jordanian Dinar (JOD), covering all costs required to complete the assignment and deliver all outputs. Financial offers must be based on a fixed price for each deliverable/sub-deliverable. Prices must be all-inclusive and covering costs related to: transportation, equipment and tools needed, any software, application, licenses, and subscriptions the Consultant needs to complete the work.</span></li>
<li class="x_MsoListParagraph" ><span >At least five recent references, including name, organization, email, and phone number.</span></li>
</ul>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Offers will be evaluated against Mercy Corps’ cost-effectiveness and efficiency standard.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Diversity, Equity & Inclusion</span></b></p>
<p class="x_MsoNormal" ><span >Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Equal Employment Opportunity</span></b></p>
<p class="x_MsoNormal" ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (<a href="mailto:integrityhotline@mercycorps.org" title="mailto:integrityhotline@mercycorps.org">integrityhotline@mercycorps.org</a>).</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Tuesday 21 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section above .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for a <strong>Trainer</strong><strong> at</strong> the <strong>Learning & Development Department</strong><strong> in Amman, Jordan.</strong></p>
<p>The Trainer 3 is an active member of the Regional Learning Unit -LRU- and contributes to meeting its objectives. S/he leads and/or co-facilitates ICRC LnD learning programmes/courses. These can be: a) Global onboarding LnD programmes such as Working at the ICRC -WICRC-, Staff Integration Programme -SIP- or Security Awareness and Field Experience -SAFE-; b) Leadership and Management programmes such as Leadership and Management Stepping Stones -LMSS-, Humanitarian Leadership and Management School -HLMS- or other L&M courses designed for junior Managers; c) <em>Ad hoc</em> courses delivered by the Regional Unit to cover specific needs of a given delegation or at a regional level. </p>
<p>The trainer actively supports and assists participants in continuing their learning process through reflective practice and in rooting adapted behaviours within their working environment. S/He promotes adult learning practices among the LnD professionals in the AoR. S/He also contributes to the ongoing design, evolution, monitoring and evaluation of those programmes as well as the design and delivery of new or revised programmes in collaboration with the global or regional LnD team.</p>
<p>Trainer 3 has a regional and supra-regional remit. Requires travelling.</p>
<p><strong><u>GENERAL DUTIES</u></strong></p>
<ul>
<li>Carries out learning activities/projects according to general direction. Requires very good collaboration skills and willingness and ability to work in a team. Is self-activating, self-directed and works independently with little supervision. Able to deliver field-oriented products. Able to handle big groups of experienced participants.</li>
<li>Prepared to use non-standard approaches to resolving issues and solving problems. Suggests improvements, proposes solutions and is able to implement them. Seeks opportunities for innovation.</li>
<li>Prepared and motivated to develop knowledge and skills in adult education and/or leadership training through formal development programs.</li>
<li>Be aware of LnD’s policies, objectives and activities at the regional level.</li>
<li>Be aware of and contribute to the main goals and priorities of the ICRC regions covered. </li>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li>
<li>Understands and adheres to the ICRC Code of Conduct</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li>
<li>Respects and observes staff regulations and security rules at all times.</li>
<li>Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC.</li>
<li>Takes responsibility for his/her professional learning and development</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary</li>
</ul>
<p><strong><u>RELATIONSHIPS</u></strong></p>
<ul>
<li>Internally, Interacts with all ICRC LnD team, uses their expertise and solicits their support. When necessary interacts with the delegation focal points for learning and development, HR managers, resource persons and learning programme participants.</li>
<li>Externally, interacts with learning and development service providers as well as external resource persons.</li>
</ul>
<p><strong><u>SCOPE</u></strong></p>
<ul>
<li>Geographical: global</li>
<li>Contributes to formulating regional and global priorities and strategies for learning and development.</li>
<li>Contributes to innovation and strategic feedback on global learning priorities.</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<ul>
<li>Facilitate, co-facilitate or lead LnD courses.</li>
<li>Contributes to designing, developing, implementing and evaluating learning and development of new or revised LnD programs and coordinates with the global level.</li>
<li>Contribute to leveraging the collective knowledge of the LnD and L&M communities of practice for enhancing peer learning and integrating the lessons learnt into practice.</li>
<li>Supervises the administrative and logistical organization of their learning and development programmes as well as other ad hoc courses and carries out related reporting.</li>
<li>Supports the ongoing evolution of learning modules, ensuring that their content is in line with the ICRC’s strategic direction and the People Management Strategy.</li>
<li>Technically manages, trains and coaches trainers, training relays and administrative staff working on their programmes.</li>
<li>Contributes to or leads the delivery of the learning modules during the distance, face-to-face and work-based learning phases and supports individuals’ learning processes within the respective programmes as required; provides coaching and support, especially during the distance learning and work-based learning phases.</li>
<li>Ensure that LHLnD courses are always offered in full confidentiality (a safe space for the participants). The facilitators will always respect the discretion and confidentiality of the learning process (and outcomes) for participants. At the same time, s/he ensures that critical information that could be relevant and provide added value to the institution is shared confidentially with specific people during or after the courses.</li>
<li>S/he can be appointed as a regional focal point for one or more specific programs (SIP/SAFE/WICRC) or any of the L&M courses needed and represents the Unit in its global coordination meetings, discussions, planning, follow-up, etc. and leads the internal discussions for the Unit’s contributions to the monitoring and evaluation of the program.</li>
<li>Can act as global coordinator for specific programmes, managing the worldwide delivery.</li>
<li>May manage Trainer 1 and 2 or a team of trainers.</li>
<li>Contributes to learning needs analysis for individuals, units, teams or delegations.</li>
<li>Provides inputs for the unit’s annual planning by contributing to the formulation of regional priorities and strategies for learning and development.</li>
<li>Share significant learning outcomes (and/or process) and lessons learnt with other LnD team members. </li>
<li>Actively contribute to the development of a facilitators’ community of practice.</li>
<li>When responsibilities for the facilitation, co-facilitation or other tasks related to the L&M programmes, in the respective LRU or at the global level, are assigned to her/him, the time dedicated to those duties is defined by the Head of the Unit and is regularly reviewed jointly with her/his line and functional managers.</li>
</ul>
<p><strong><u>EDUCATION AND PROFESSIONAL EXPERIENCE REQUIRED</u></strong></p>
<ul>
<li>Masters’ degree or equivalent.</li>
<li>Training qualification required.</li>
<li>Minimum of 12 years of relevant experience in training design and delivery (or 10 years of experience with the ICRC or within the humanitarian sector in multiple contexts)</li>
<li>Management expertise very strong asset.</li>
<li>Experience in management and leadership training is also a very strong asset.</li>
<li>Strong and proven competence in training design and delivery (needs analysis, pedagogical design, course facilitation, monitoring and evaluation).</li>
<li>Strong communication skills. And a strong ability to handle big groups of diverse adult learning participants</li>
<li>Ability to share best practices, receiving and giving open feedback</li>
<li>Ability to establish a conducive environment in training and training related activities.</li>
<li>Excellent written and spoken communication skills in English and Arabic. (Other language skills, such as French, Spanish, Russian are assets)</li>
<li>Programme management certification an asset</li>
<li>Computer proficiency.</li>
</ul>
<p> Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: <strong>July 17th, 2026,</strong> the position will be filled once we find the right candidate, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before <strong>July 17th, 2026</strong></li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a resume in English will be considered.</li>
<li>Salary range between 2,716 – 3,138 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants</strong>. However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<p> </p>
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for <strong>Open-Source Information (OSI) Analyst</strong> at the <strong>Protection Unit in Amman, Jordan.</strong></p>
<p>The OSI Analyst works within the multidisciplinary Search Team under the PFL Deputy Protection in Damascus with the OSI Manager in Geneva as his/her functional manager to provide strategic direction to the response to the Syria missing file. In close coordination with the PFL researchers, Forensic expert, and A&E, the OSI Analyst plays a central role in enhancing the Search Team’s response by ensuring that OSI relevant to the Syria caseload is systematically collected, verified, organized, and made available for analysis. This includes both historical data gathered in the aftermath of the fall of the former Syrian government and any new OSI that emerges, with the aim of contributing to the documentation of protection concerns and providing leads and linkage of information to aid the search for missing persons.</p>
<p>S/he contributes to the identification of thematic and geographic priorities for OSI collection, supports the triangulation of findings with internal data, witness accounts, GIS information, and privileged data obtained from external organizations through data sharing agreements. The OSI Analyst ensures that the use of OSI follows a rigorous, ethical, and protection-sensitive methodology.</p>
<p>This position supports the analysis of individual cases and internal data particularly in light of available OSI and privileged external data obtained through data sharing agreements. Working in close coordination with PFL researchers, Forensic experts, A&E analysts, the OSI Analyst contributes to building a solid and actionable knowledge base to inform search strategies, documentation efforts, providing leads to aid the Search. </p>
<p>The OSI Analyst also advises on best practices for data sourcing and verification, develops tools and procedures for quality control, and ensures that the data produced can support timely and evidence-based decision-making, including opportunities to provide partial results to families of the missing. Additionally, the OSI Analyst contributes to institutional working groups focused on building data science and AI foundations for protection work, with the Syria Missing File serving as a key use case.</p>
<p><strong><u>General Duties: </u></strong></p>
<ul>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement.</li>
<li>Understands and adheres to the ICRC Code of Conduct.</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement.</li>
<li>Respects and observes staff regulations and security rules at all times.</li>
<li>Represents the ICRC in a professional manner at all times.</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers.</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC.</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary.</li>
</ul>
<p><strong><u>RELATIONSHIPS </u></strong></p>
<ul>
<li>Internally: Works closely with the wider Search Team in Amman, Damascus and Beirut, including colleagues in Forensics, A&E, and PFL, and other Protection colleagues in Damascus, Amman, and Beirut. As a contributor to Project aiming at Building the Data Science and AI Foundations for Protection work, for which Syria Missing has been identified as a use case, this position works closely with the Protection Business process owner, the Syria Missing Coordination Cell and other colleagues in HQ and in the field associated to this project.</li>
<li>Externally: In close coordination with the PFL Deputy Protection Coordinator in Damascus, DAM PROT and the Syria Missing Coordination Cell, engages with organizations that act as repositories of relevant data (e.g., IIIM, IIMP, SJAC, CIJA etc.), as well as other stakeholders contributing to the clarification of the fate and whereabouts of missing persons.</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<ul>
<li>Works closely with protection staff and coordination to complement documentation efforts in the field, provide supplementary analysis of priority events, and monitor trends to inform follow-up action.</li>
<li>Undertakes identification, verification (including geolocation, chronolocation and source assessment), and advanced analysis of digital material, and produces clear analytical outputs in support of the Search Team, including but not limited to incident reports, analytical notes, relational charts, timelines. Triangulates OSI findings with internal case data, witness accounts, forensic information, and privileged external data obtained through data sharing agreements, to generate and validate leads for the search for missing persons.</li>
<li>Proactively identifies and, on request, responds to leads relating to the fate and whereabouts of missing persons, and advises the Search Team on potential sources of information, including electronic media, social media, potential witnesses (victims, insiders, experts, or others), telecommunications data, and archives</li>
<li>Implements and advances established open-source research methodologies to ensure professional standards and adherence to ICRC NIIHA approach throughout the analytical process.</li>
<li>Regularly monitors, reviews, and analyses open-source information related to the missing (historical and new caseload) and to protection, and integrates internal case data to provide an updated analytical picture relevant to the Search Team and the situation in Syria. Monitors and assesses trends related to the conduct of hostilities and related to protection concerns through secondary data, including open-source data, to provide timely and reliable information to guide decision-making.</li>
<li>Maintains a structured record of verified findings, coordinates, source materials, and analytical decisions to ensure the traceability, defensibility, and reproducibility of analytical outputs.</li>
<li>Participates in institutional initiatives, such as the Data Science and AI Foundations project, by contributing insights from field-based case analysis. This position may be required to test tools (either identified or developed within the project framework) and evaluate their functionality for the Search.</li>
<li>May be required to conduct regular field trips to Syria.</li>
</ul>
<p><strong><u>ADDITIONAL DUTIES</u></strong></p>
<ul>
<li>Follows up on all work-related messages and correspondence with the relevant contacts and departments.</li>
<li>Is aware of the delegation’s objectives and has a good knowledge of the Movement and other contacts relevant to the position.</li>
<li>Collects and shares information so as to improve the ICRC’s understanding of the environment and humanitarian trends and responses.</li>
<li>Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image.</li>
<li>Takes responsibility for their own professional learning and development.</li>
</ul>
<p><strong><u>PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED</u></strong></p>
<ul>
<li>A University degree in relevant field with demonstrated credentials, training and/or practice in the field of open-source information & analysis.</li>
<li>A demonstrated interest in humanitarian work, and other relevant branches of public international law, including human rights law and international criminal law.</li>
<li>A minimum of 3 years of experience working in a similar role is required.</li>
</ul>
<p><strong><u>Desired Profile and Skills</u></strong></p>
<ul>
<li>Demonstrable experience in and knowledge of the techniques, tools and methodologies for carrying out rigorous, safe, and ethical open-source research and analysis.</li>
<li>Professional experience in the identification, verification, analysis and preservation of digital open-source information, including expertise in social media research techniques.</li>
<li>Familiarity with the open-source information landscape specific to the Syrian context, including relevant social media channels, archive repositories and the ability to identify relevant sources.</li>
<li>Proficiency in geospatial analysis, including geolocation, mapping, visualisation, and satellite imagery analysis, with the ability to apply these techniques to the identification and verification of sites of interest, including potential gravesites and former places of detention.Proficiency with verification and analytical toolsets relevant to OSI work, including reverse image search platforms, geospatial analysis platforms (such as ArcGIS, QGIS, or equivalent), satellite imagery platforms (such as Sentinel Hub, Planet, or equivalent), and relational or link analysis tools.</li>
<li>Demonstrated ability to evaluate, triangulate and triangulate information across OSI, witness testimony, internal case information, and external data, and to generate leads from that triangulation.</li>
<li>Initiative and capacity to work independently under minimal supervision.</li>
<li>Ability to multi-task effectively and work in high-pressure environments, including excellent planning and organizing skills.</li>
<li>Excellent oral and written communication skills in English are required, including capacity to produce clear and concise reports summarizing research methods and findings; Given the nature of the caseload, strong working proficiency in Arabic is required.</li>
</ul>
<p>Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: 24<sup>th</sup> July 2026, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before July 24<sup>th</sup> midnight.</li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a cover letter and resume in English will be considered.</li>
<li>The salary range is between 1,737 – 2,086 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants.</strong> However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of service overview</h4>
<p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech-powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p>
<h4>Business unit overview</h4>
<p>Core Assurance is a cornerstone of our Assurance practice, focused on delivering high-quality audits that build trust and drive sustained outcomes.</p>
<p>Our teams apply deep technical expertise and leverage advanced digital tools to provide independent assurance over financial reporting. Through a human-led, tech-powered approach, we help clients meet regulatory requirements, enhance transparency, and strengthen stakeholder confidence, creating impact across industries and society.</p>
<h4>How you’ll contribute</h4>
<p>As an External Audit Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p>
<ul>
<li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li>
<li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li>
<li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organizations.</li>
<li>Testing the client organization's internal controls and processes.</li>
<li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li>
<li>Taking accountability for researching and understanding key facts on the client's industry information before the engagement begins.</li>
<li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li>
<li>Taking full ownership of external file completion.</li>
<li>Analyzing engagement economics of self and field staff and explaining variances from the budgets.</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and timely constructive feedback to help them grow in their career.</li>
<li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li>
<li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li>
<li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Taking part in the digital initiatives and upskilling areas which align most with your team’s business needs.</li>
<li>Perform other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What you’ll bring</h4>
<p>You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in accounting, finance or any other related academic major.</li>
<li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li>
<li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li>
<li>Experience in auditing banking/insurance clients is considered an asset.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Excellent project management skills.</li>
<li>Experience in applying the international standards on auditing (ISAs) on the external audit of financial services with excellent IFRS knowledge relevant to the FS practice (such as IFRS 9, 17) and financial services regulations.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li>
<li>Experience in the design of engagement procedures based on risk and materiality.</li>
<li>Previous experience in coaching and leading engagement teams.</li>
<li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li>
</ul>
<h4>How you’ll make a difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why you’ll love working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
<p><h4>About Jeeny</h4>
<p>In 2014, a joint venture between iMENA Group and Rocket Internet was created to address the issues of fragmentation and inefficiency that were facing the Jordanian and Saudi taxi markets. Using technology to consolidate the market and build a ride-hailing service provider in Jordan and Saudi Arabia was the solution that they came up with.</p>
<p>When iMENA was introduced to the idea of a ride-hailing solution, it saw the opportunity of transforming the transportation industry with a disruptive business model. iMENA started with Jeeny (EasyTaxi at the time) early on as strategic partners; it joined forces and collaborated on optimizing marketing and operations, and worked with the authorities to shape the industry’s regulatory framework.</p>
<p>Jeeny hit the market with a vision of making people’s everyday lives easier by providing a simple innovative solution to a real problem. All the while, Jeeny has had a tremendous economic impact on the drivers who make the service possible, amplifying the network effect of the model and propelling the service towards scalability and growth.</p>
<p>Today, Jeeny has evolved beyond ride-hailing to become a comprehensive on-demand logistics marketplace with a large fleet of private car and taxi cab drivers in its key markets. Whether it’s food, groceries, or business correspondence that people need to move around town, Jeeny is the go-to name in Jordan and Saudi Arabia.</p>
<p>We have offices in Riyadh, Jeddah, Madinah, Amman, Lahore & Karachi.</p>
<h4>Program Overview</h4>
<p>Are you ready to accelerate your career and solve real-world problems from day one?</p>
<p>The Jeeny Graduate Trainee Program 2026 is designed for ambitious graduates who want to grow into the next generation of leaders at Jeeny.</p>
<p>This program offers direct exposure to senior leadership, high-impact business challenges, and fast-track learning opportunities across key functions of the business.</p>
<p>If you're curious, analytical, and ready to take ownership early in your career, this program will give you the platform to grow.</p>
<p><strong>Application deadline:</strong> July 18, 2026. We recommend applying early as applications may close once we receive sufficient interest.</p>
<p>Over a 6-month rotation, you will work on real business challenges across multiple teams while collaborating closely with senior leaders and decision-makers.</p>
<p>You will gain experience in areas such as:</p>
<ul>
<li><strong>Commercial (Growth & Pricing)</strong><br>Design data-driven strategies to improve driver and passenger engagement while strengthening customer loyalty. Analyze market data and optimize pricing strategies to maximize marketplace efficiency and revenue.</li>
<li><strong>Product</strong><br>Collaborate with product and engineering teams to identify user problems, design solutions, and help bring impactful features to life.</li>
<li><strong>Business Finance</strong><br>Work with financial and operational data to support strategic decision-making and improve business efficiency.</li>
<li><strong>Performance Marketing</strong><br>Monetization engine of Jeeny where you’ll manage in-app advertising campaigns and analyze marketing analytics to optimize campaign performance and drive revenue growth.</li>
</ul>
<p>Throughout the program, you will work closely with cross-functional teams and senior leaders to drive meaningful business outcomes.</p>
<h4>What You Will Do</h4>
<p>As part of the program, you will take ownership of real business challenges and contribute directly to strategic initiatives.</p>
<p>Your responsibilities may include:</p>
<ul>
<li>Analyzing complex datasets to identify insights and recommend data-driven solutions</li>
<li>Designing and implementing strategies to improve business performance</li>
<li>Supporting key business projects that impact drivers, passengers, and marketplace growth</li>
<li>Conducting market and competitive research to identify opportunities</li>
<li>Developing new processes and frameworks to improve operational efficiency</li>
<li>Running experiments and pilot initiatives to test new ideas</li>
<li>Collaborating with cross-functional teams including product, finance, marketing, and operations</li>
<li>Contributing to strategic discussions and initiatives alongside senior leadership</li>
</ul>
<p>This is a hands-on role where your ideas, insights, and ownership can create real impact from day one.</p>
<h4>Requirements</h4>
<p>We are looking for graduates who are analytical, curious, and driven to solve complex problems.</p>
<ul>
<li>Bachelor’s degree from an accredited university (graduating by August 2026)</li>
<li>Strong analytical and problem-solving skills</li>
<li>Familiarity with analytical tools such as Python, R, SQL, or similar</li>
<li>Proficiency in statistical analysis and data interpretation</li>
<li>Strong communication and collaboration skills</li>
<li>Ability to work in fast-paced and evolving environments</li>
<li>Curiosity, initiative, and willingness to challenge the status quo</li>
<li>A collaborative mindset and passion for building impact solutions</li>
</ul>
<h4>Application Process</h4>
<p>Once you submit your application, shortlisted candidates will go through the following stages:</p>
<ul>
<li>Application review</li>
<li>Case study assessment</li>
<li>Interviews</li>
<li>Final selection</li>
</ul>
<p>During the process, we will evaluate your problem-solving ability, analytical thinking, and motivation to contribute to Jeeny’s mission.</p>
<h4>Benefits</h4>
<ul>
<li>An opportunity to collaborate with talented individuals while learning, growing, and expanding your skill set</li>
<li>An environment that encourages you to take ownership and produce excellent outcomes every day</li>
<li>Health benefits and life insurance</li>
<li>Hybrid work model</li>
<li>Flexible working hours</li>
<li>Monthly codes to commute freely</li>
</ul>
<h4>Start Your Leadership Journey</h4>
<p>If you are ready to learn fast, take ownership, and grow alongside experienced leaders, we encourage you to apply.</p>
<p>Join us in building the future of mobility.</p>
<p>Apply now to the Jeeny Graduate Trainee Program 2026.</p>
<h4>Why Join Jeeny?</h4>
<ul>
<li>Be part of one of the leading mobility platforms in the region.</li>
<li>Work in a dynamic and collaborative environment.</li>
<li>Opportunity to lead impactful finance initiatives and process improvements.</li>
<li>Career growth and professional development opportunities.</li>
</ul></p><p></p>
<p><h4>About Jeeny</h4>
<p>In 2014, a joint venture between iMENA Group and Rocket Internet was created to address the issues of fragmentation and inefficiency that were facing the Jordanian and Saudi taxi markets. Using technology to consolidate the market and build a ride-hailing service provider in Jordan and Saudi Arabia was the solution that they came up with.</p>
<p>When iMENA was introduced to the idea of a ride-hailing solution, it saw the opportunity of transforming the transportation industry with a disruptive business model. iMENA started with Jeeny (EasyTaxi at the time) early on as strategic partners; it joined forces and collaborated on optimizing marketing and operations, and worked with the authorities to shape the industry’s regulatory framework.</p>
<p>Jeeny hit the market with a vision of making people’s everyday lives easier by providing a simple innovative solution to a real problem. All the while, Jeeny has had a tremendous economic impact on the drivers who make the service possible, amplifying the network effect of the model and propelling the service towards scalability and growth.</p>
<p>Today, Jeeny has evolved beyond ride-hailing to become a comprehensive on-demand logistics marketplace with a large fleet of private car and taxi cab drivers in its key markets. Whether it’s food, groceries, or business correspondence that people need to move around town, Jeeny is the go-to name in Jordan and Saudi Arabia.</p>
<p>We have offices in Riyadh, Jeddah, Madinah, Amman, Lahore & Karachi.</p>
<h4>Program Overview</h4>
<p>Are you ready to accelerate your career and solve real-world problems from day one?</p>
<p>The Jeeny Graduate Trainee Program 2026 is designed for ambitious graduates who want to grow into the next generation of leaders at Jeeny.</p>
<p>This program offers direct exposure to senior leadership, high-impact business challenges, and fast-track learning opportunities across key functions of the business.</p>
<p>If you're curious, analytical, and ready to take ownership early in your career, this program will give you the platform to grow.</p>
<p><strong>Application deadline:</strong> July 18, 2026. We recommend applying early as applications may close once we receive sufficient interest.</p>
<p>Over a 6-month rotation, you will work on real business challenges across multiple teams while collaborating closely with senior leaders and decision-makers.</p>
<p>You will gain experience in areas such as:</p>
<ul>
<li><strong>Commercial (Growth & Pricing)</strong><br>Design data-driven strategies to improve driver and passenger engagement while strengthening customer loyalty. Analyze market data and optimize pricing strategies to maximize marketplace efficiency and revenue.</li>
<li><strong>Product</strong><br>Collaborate with product and engineering teams to identify user problems, design solutions, and help bring impactful features to life.</li>
<li><strong>Business Finance</strong><br>Work with financial and operational data to support strategic decision-making and improve business efficiency.</li>
<li><strong>Performance Marketing</strong><br>Monetization engine of Jeeny where you’ll manage in-app advertising campaigns and analyze marketing analytics to optimize campaign performance and drive revenue growth.</li>
</ul>
<p>Throughout the program, you will work closely with cross-functional teams and senior leaders to drive meaningful business outcomes.</p>
<h4>What You Will Do</h4>
<p>As part of the program, you will take ownership of real business challenges and contribute directly to strategic initiatives.</p>
<p>Your responsibilities may include:</p>
<ul>
<li>Analyzing complex datasets to identify insights and recommend data-driven solutions</li>
<li>Designing and implementing strategies to improve business performance</li>
<li>Supporting key business projects that impact drivers, passengers, and marketplace growth</li>
<li>Conducting market and competitive research to identify opportunities</li>
<li>Developing new processes and frameworks to improve operational efficiency</li>
<li>Running experiments and pilot initiatives to test new ideas</li>
<li>Collaborating with cross-functional teams including product, finance, marketing, and operations</li>
<li>Contributing to strategic discussions and initiatives alongside senior leadership</li>
</ul>
<p>This is a hands-on role where your ideas, insights, and ownership can create real impact from day one.</p>
<h4>Requirements</h4>
<p>We are looking for graduates who are analytical, curious, and driven to solve complex problems.</p>
<ul>
<li>Bachelor’s degree from an accredited university (graduating by August 2026)</li>
<li>Strong analytical and problem-solving skills</li>
<li>Familiarity with analytical tools such as Python, R, SQL, or similar</li>
<li>Proficiency in statistical analysis and data interpretation</li>
<li>Strong communication and collaboration skills</li>
<li>Ability to work in fast-paced and evolving environments</li>
<li>Curiosity, initiative, and willingness to challenge the status quo</li>
<li>A collaborative mindset and passion for building impact solutions</li>
</ul>
<h4>Application Process</h4>
<p>Once you submit your application, shortlisted candidates will go through the following stages:</p>
<ul>
<li>Application review</li>
<li>Case study assessment</li>
<li>Interviews</li>
<li>Final selection</li>
</ul>
<p>During the process, we will evaluate your problem-solving ability, analytical thinking, and motivation to contribute to Jeeny’s mission.</p>
<h4>Benefits</h4>
<ul>
<li>An opportunity to collaborate with talented individuals while learning, growing, and expanding your skill set</li>
<li>An environment that encourages you to take ownership and produce excellent outcomes every day</li>
<li>Health benefits and life insurance</li>
<li>Hybrid work model</li>
<li>Flexible working hours</li>
<li>Monthly codes to commute freely</li>
</ul>
<h4>Start Your Leadership Journey</h4>
<p>If you are ready to learn fast, take ownership, and grow alongside experienced leaders, we encourage you to apply.</p>
<p>Join us in building the future of mobility.</p>
<p>Apply now to the Jeeny Graduate Trainee Program 2026.</p>
<h4>Why Join Jeeny?</h4>
<ul>
<li>Be part of one of the leading mobility platforms in the region.</li>
<li>Work in a dynamic and collaborative environment.</li>
<li>Opportunity to lead impactful finance initiatives and process improvements.</li>
<li>Career growth and professional development opportunities.</li>
</ul></p><p></p>
<p><h4>Job description</h4>
<p>Saab, Inc.'s Surveillance U.S. Division is seeking an electrical engineering functional manager to manage the team of electrical engineers and will report to the director of engineering. The individual that fills this role will collaborate with a multi-disciplinary team of functional managers across multiple engineering disciplines, as well as program management counterparts to ensure the execution and delivery of a quality end product within cost and schedule targets. Responsibilities will include:</p>
<ul>
<li>Lead and develop the electrical engineering team focused on meeting technical, program and business objectives.</li>
<li>Program resource planning.</li>
<li>Develop ongoing staffing capacity and long-term staffing plans.</li>
<li>Recruit staff as necessary to meet business demand.</li>
<li>Assign appropriate personnel to projects and programs.</li>
<li>Ensure all personnel have established relevant goals and objectives that link directly to the objectives of the business.</li>
<li>Provide technical oversight, guidance, mentorship and coaching to assigned personnel in the performance of their assigned tasks.</li>
<li>Manage the annual performance review process, compensation reviews, and career development process.</li>
<li>Ensure accountability for creation of accurate cost and schedule targets, and execution of technical effort in accordance with those targets.</li>
<li>Understand and manage resources to program manager’s budget and schedule.</li>
<li>Determine the department or team's strategy for completing a task.</li>
<li>Maintain department competencies by creating a training strategy and providing training opportunities for employees to continue their professional development.</li>
<li>Responsible for cost estimating activities related to contract proposals, IR&D, capital, and assigned overhead budgets.</li>
<li>Ensure the basis of estimates (BOEs) and schedules are accurate, appropriate, documented and consistent with overall program objectives.</li>
<li>Establish cost and schedule targets for team members.</li>
<li>Monitor and control execution consistent with established technical, cost and schedule objectives.</li>
<li>Support contract negotiations and fact finding as requested by program management.</li>
<li>Provide credible technical insight and leadership within electrical engineering.</li>
<li>Contribute to technology roadmap planning.</li>
<li>Develop innovative technical solutions, assess technical risk and identify risk mitigation strategies within assigned discipline(s).</li>
<li>Responsible for budgeting including overhead, capital requests, and software/tool subscriptions for the electrical engineering function.</li>
<li>Be a champion for the quality and continuous improvement of technical processes.</li>
<li>Ensure updates for QMS processes, forms, templates, work instructions and job aids are completed.</li>
<li>Establish processes and benchmarks for measuring team and process performance.</li>
<li>Ensure team is accountable for adherence to established processes and continuous improvement objectives.</li>
</ul>
<p><strong>Compensation range:</strong> $150,500 - $195,600</p>
<p>The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.</p>
<h4>Skills and experience</h4>
<ul>
<li>Bachelor's degree in electrical engineering.</li>
<li>15+ years of experience (if MA/MS, 12+ years of experience; if PhD, 10+ years of experience).</li>
<li>Be a leading subject matter expert in the electrical engineering field.</li>
<li>Working knowledge of Altium and SolidWorks.</li>
<li>Ability to resolve complex issues in creative and effective ways.</li>
<li>Ability to provide strategic direction for projects and programs in area of expertise.</li>
<li>Ability to lead through ambiguity, anticipating change, mitigating risk, and making sound high impact decisions.</li>
<li>Experience shaping organizational direction through technical leadership, innovation, and continuous improvement initiatives.</li>
<li>Excellent written and verbal communication skills to collaborate across disciplines effectively.</li>
<li>Willingness to travel up to 10% in support of program and business efforts.</li>
<li>Ability to obtain a Secret level clearance.</li>
</ul>
<h4>Citizenship requirements</h4>
<p>Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.</p>
<h4>Drug-free workplaces</h4>
<p>Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.</p>
<h4>Benefits</h4>
<p>Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits.</p>
<p>Highlights include:</p>
<ul>
<li>Medical, vision, and dental insurance for employees and dependents.</li>
<li>Generous paid time off, including 8 designated holidays.</li>
<li>401(k) with employer contributions.</li>
<li>Tuition assistance and student loan assistance.</li>
<li>Wellness and employee assistance resources.</li>
<li>Employee stock purchase opportunities.</li>
<li>Short-term and long-term coverage.</li>
</ul>
<h4>About us</h4>
<p>Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations.</p>
<p>Saab is a company where employees are valued as an asset and offered unlimited opportunities for advancing in their careers. We are also a company that respects each person’s needs and encourages employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an affirmative action employer for protected veterans and individuals with disabilities. Saab is an equal employment opportunity employer; all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other federal, state, or locally protected category.</p></p><p></p>
<p><h4>About the company<\/h4>\n<p>Metal Technology of Indiana, Inc. (MTI) is an industrial solutions provider specializing in advanced metal coatings, component repair, and performance engineering. We partner with manufacturers to extend the life of critical equipment, improve performance, and solve challenges related to wear, corrosion, and durability. Our capabilities include a wide range of thermal spray and performance coating technologies, supported by metallurgical expertise to ensure solutions meet demanding specifications. From restoring worn components to enhancing new parts, our work helps customers reduce downtime and improve reliability across a variety of industries. MTI operates as an independent business unit focused on leveraging advanced surface engineering solutions under the IBC Group umbrella.<\/p>\n<p>MTI is an equal opportunity employer. Full-time employees qualify for additional benefits like medical, vision, and dental insurance, paid time off (i.e., vacation), and retirement savings options.<\/p>\n\n<h4>Essential duties and responsibilities<\/h4>\n<ul>\n<li><strong>Strategic execution:<\/strong> Communicate and execute MTI strategic goals and objectives.<\/li>\n<li><strong>Technical & operational leadership:<\/strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.<\/li>\n<li><strong>Project & group coordination:<\/strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.<\/li>\n<li><strong>Commercial & RFQ evaluation:<\/strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing\/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.<\/li>\n<li><strong>Relationship management:<\/strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.<\/li>\n<li><strong>Production alignment:<\/strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.<\/li>\n<li><strong>Financial accountability:<\/strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.<\/li>\n<li><strong>Budgeting & planning:<\/strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.<\/li>\n<li><strong>CapEx ownership:<\/strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.<\/li>\n<li><strong>Technical & methodological oversight:<\/strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.<\/li>\n<li><strong>Knowledge codification & SOPs:<\/strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust standard operating procedures (SOPs) to ensure repeatable shop-floor quality.<\/li>\n<li><strong>Subsurface & finishing operations:<\/strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding\/machining to tight dimensional blueprint tolerances.<\/li>\n<li><strong>Team development:<\/strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.<\/li>\n<li><strong>Executive reporting:<\/strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.<\/li>\n<li><strong>Administration & recordkeeping:<\/strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.<\/li>\n<li><strong>Quality & compliance audits:<\/strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.<\/li>\n<li><strong>Leadership support:<\/strong> Complete additional tasks or projects as assigned by company leadership.<\/li>\n<\/ul>\n\n<h4>Job requirements<\/h4>\n<ul>\n<li><strong>Citizenship status:<\/strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a \"U.S. person\" as defined under applicable export control laws, including ITAR\/EAR, or otherwise be authorized to access such data under applicable law.<\/li>\n<li><strong>Education:<\/strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.<\/li>\n<li><strong>Thermal spray expertise:<\/strong> Minimum 5\u201310 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage\/repair operations is highly desirable.<\/li>\n<li><strong>Operations experience:<\/strong> Must have 5\u201310 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is a plus.<\/li>\n<li><strong>Project management:<\/strong> Must have a minimum of 5\u201310 years of direct project management experience.<\/li>\n<li><strong>Leadership & communication:<\/strong> Must have demonstrated leadership experience and excellent communication skills.<\/li>\n<li><strong>Analytical capabilities:<\/strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.<\/li>\n<li><strong>CAD competency:<\/strong> Solidworks or equivalent 3-D modeling software experience is required.<\/li>\n<li><strong>Software proficiency:<\/strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).<\/li>\n<li><strong>Reporting:<\/strong> Must have the proven ability to write professional-level, highly technical reports.<\/li>\n<li><strong>Advanced work:<\/strong> Previous experience in industrial R&D and\/or government contract work is a plus.<\/li>\n<li><strong>Machining & metrology knowledge:<\/strong> Demonstrated familiarity with precision conventional\/CNC machining, industrial metrology instruments, and cylindrical\/surface grinding techniques required to finish hard thermal spray surfaces.<\/li>\n<li><strong>Regulated data handling:<\/strong> Familiarity with ITAR\/EAR compliance protocols and the secure management of controlled technical data packages.<\/li>\n<li><strong>Pre-employment screening:<\/strong> All employment at IBC is conditional upon successful results from background and drug testing.<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>About the company<\/h4>\n<p>Metal Technology of Indiana, Inc. (MTI) is an industrial solutions provider specializing in advanced metal coatings, component repair, and performance engineering. We partner with manufacturers to extend the life of critical equipment, improve performance, and solve challenges related to wear, corrosion, and durability. Our capabilities include a wide range of thermal spray and performance coating technologies, supported by metallurgical expertise to ensure solutions meet demanding specifications. From restoring worn components to enhancing new parts, our work helps customers reduce downtime and improve reliability across a variety of industries. MTI operates as an independent business unit focused on leveraging advanced surface engineering solutions under the IBC Group umbrella.<\/p>\n<p>MTI is an equal opportunity employer. Full-time employees qualify for additional benefits like medical, vision, and dental insurance, paid time off (i.e., vacation), and retirement savings options.<\/p>\n\n<h4>Essential duties and responsibilities<\/h4>\n<ul>\n<li><strong>Strategic execution:<\/strong> Communicate and execute MTI strategic goals and objectives.<\/li>\n<li><strong>Technical & operational leadership:<\/strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.<\/li>\n<li><strong>Project & group coordination:<\/strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.<\/li>\n<li><strong>Commercial & RFQ evaluation:<\/strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing\/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.<\/li>\n<li><strong>Relationship management:<\/strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.<\/li>\n<li><strong>Production alignment:<\/strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.<\/li>\n<li><strong>Financial accountability:<\/strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.<\/li>\n<li><strong>Budgeting & planning:<\/strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.<\/li>\n<li><strong>CapEx ownership:<\/strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.<\/li>\n<li><strong>Technical & methodological oversight:<\/strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.<\/li>\n<li><strong>Knowledge codification & SOPs:<\/strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust standard operating procedures (SOPs) to ensure repeatable shop-floor quality.<\/li>\n<li><strong>Subsurface & finishing operations:<\/strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding\/machining to tight dimensional blueprint tolerances.<\/li>\n<li><strong>Team development:<\/strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.<\/li>\n<li><strong>Executive reporting:<\/strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.<\/li>\n<li><strong>Administration & recordkeeping:<\/strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.<\/li>\n<li><strong>Quality & compliance audits:<\/strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.<\/li>\n<li><strong>Leadership support:<\/strong> Complete additional tasks or projects as assigned by company leadership.<\/li>\n<\/ul>\n\n<h4>Job requirements<\/h4>\n<ul>\n<li><strong>Citizenship status:<\/strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a \"U.S. person\" as defined under applicable export control laws, including ITAR\/EAR, or otherwise be authorized to access such data under applicable law.<\/li>\n<li><strong>Education:<\/strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.<\/li>\n<li><strong>Thermal spray expertise:<\/strong> Minimum 5\u201310 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage\/repair operations is highly desirable.<\/li>\n<li><strong>Operations experience:<\/strong> Must have 5\u201310 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is a plus.<\/li>\n<li><strong>Project management:<\/strong> Must have a minimum of 5\u201310 years of direct project management experience.<\/li>\n<li><strong>Leadership & communication:<\/strong> Must have demonstrated leadership experience and excellent communication skills.<\/li>\n<li><strong>Analytical capabilities:<\/strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.<\/li>\n<li><strong>CAD competency:<\/strong> Solidworks or equivalent 3-D modeling software experience is required.<\/li>\n<li><strong>Software proficiency:<\/strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).<\/li>\n<li><strong>Reporting:<\/strong> Must have the proven ability to write professional-level, highly technical reports.<\/li>\n<li><strong>Advanced work:<\/strong> Previous experience in industrial R&D and\/or government contract work is a plus.<\/li>\n<li><strong>Machining & metrology knowledge:<\/strong> Demonstrated familiarity with precision conventional\/CNC machining, industrial metrology instruments, and cylindrical\/surface grinding techniques required to finish hard thermal spray surfaces.<\/li>\n<li><strong>Regulated data handling:<\/strong> Familiarity with ITAR\/EAR compliance protocols and the secure management of controlled technical data packages.<\/li>\n<li><strong>Pre-employment screening:<\/strong> All employment at IBC is conditional upon successful results from background and drug testing.<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of service overview</h4>
<p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech-powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p>
<h4>Business unit overview</h4>
<p>Core Assurance is a cornerstone of our Assurance practice, focused on delivering high-quality audits that build trust and drive sustained outcomes.</p>
<p>Our teams apply deep technical expertise and leverage advanced digital tools to provide independent assurance over financial reporting. Through a human-led, tech-powered approach, we help clients meet regulatory requirements, enhance transparency, and strengthen stakeholder confidence, creating impact across industries and society.</p>
<h4>How you’ll contribute</h4>
<p>As an External Audit Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p>
<ul>
<li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li>
<li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li>
<li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organizations.</li>
<li>Testing the client organization's internal controls and processes.</li>
<li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li>
<li>Taking accountability for researching and understanding key facts on the client's industry information before the engagement begins.</li>
<li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li>
<li>Taking full ownership of external file completion.</li>
<li>Analyzing engagement economics of self and field staff and explaining variances from the budgets.</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and timely constructive feedback to help them grow in their career.</li>
<li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li>
<li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li>
<li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Taking part in the digital initiatives and upskilling areas which align most with your team’s business needs.</li>
<li>Perform other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What you’ll bring</h4>
<p>You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in accounting, finance or any other related academic major.</li>
<li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li>
<li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li>
<li>Experience in auditing banking/insurance clients is considered an asset.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Excellent project management skills.</li>
<li>Experience in applying the international standards on auditing (ISAs) on the external audit of financial services with excellent IFRS knowledge relevant to the FS practice (such as IFRS 9, 17) and financial services regulations.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li>
<li>Experience in the design of engagement procedures based on risk and materiality.</li>
<li>Previous experience in coaching and leading engagement teams.</li>
<li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li>
</ul>
<h4>How you’ll make a difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why you’ll love working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
<p><h4>Job identification</h4>
<p><strong>Job ID:</strong> 34308<br>
<strong>Posting date:</strong> 19/05/2026, 09:12<br>
<strong>Apply before:</strong> 03/06/2026, 04:59<br>
<strong>Job schedule:</strong> Full time<br>
<strong>Location:</strong> Amman, Jordan<br>
<strong>Agency:</strong> UNDP<br>
<strong>Grade:</strong> NPSA-8<br>
<strong>Vacancy type:</strong> National Personnel Service Agreement<br>
<strong>Practice area:</strong> Effectiveness<br>
<strong>Bureau:</strong> Regional Bureau for Arab States<br>
<strong>Contract duration:</strong> 1 year<br>
<strong>Education & work experience:</strong> Master's degree or a bachelor's degree with 2 additional years of experience<br>
<strong>Required languages:</strong> Fluency in spoken and written English and Arabic is required.<br>
<strong>Vacancy timeline:</strong> 2 weeks<br>
<strong>Mobility required:</strong> No mobility required</p>
<h4>Tiered application process</h4>
<p>In line with the commitment to safeguard capacity and support personnel already in the organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p>
<ul>
<li><strong>Tier 0:</strong> UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li>
<li><strong>Tier 1:</strong> Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments.</li>
<li><strong>Tier 2:</strong> UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers.</li>
<li><strong>Tier 3 or no tier indicated:</strong> All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates.</li>
</ul>
<p>Please make note of the tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p>
<h4>Office/unit/project description</h4>
<p>The United Nations Development Programme (UNDP) Country Programme in Jordan aims to enhance the nation's inclusivity and resilience to achieve its national priorities, aligned with the 2030 Agenda. The Jordan Country Office focuses on key priorities, including governance and peace, inclusive growth and sustainable livelihoods, environment, renewable energy, climate change, financing for development, and SDG impact.</p>
<p>Regarding the significant challenge posed by financing for development, the 2015 Addis Ababa Action Agenda emphasized the importance of holistic approaches to financing national strategies. In response, UNDP launched Financing for Development (FfD) portfolios which include initiatives in partnership with both governmental and private stakeholders to align public and private capital flows with national development priorities and to mobilize the necessary financing for large-scale development impacts.</p>
<p>In an effort to build a coherent sustainable finance architecture, UNDP leverages its technical expertise and convening power to support the deployment of an Integrated National Financing Framework (INFF) in Jordan. This government-led process unites government entities, the private sector, and development cooperation partners in devising a strategy to finance national development. To inform this strategy with data and analyses of the financing landscape, UNDP Jordan already conducted a Development Finance Assessment and complementary thematic studies. Building on these efforts, the country office is now deploying a FfD portfolio to further support the government in developing an INFF roadmap anchored with the priorities of Jordan’s Economic Modernisation Vision (EMV).</p>
<p>With its FfD portfolio, the country office is seeking to effectively leverage innovative financing and support investments into the green transition. UNDP Jordan is partnering with the United Nations Capital Development Fund (UNCDF) toward an area-based development programme to establish a Jordan Valley Green Economic Corridor. This ambitious initiative is designed to run for over seven years and encompasses a portfolio of development projects aligned with the key components of the EMV.</p>
<p>The Jordan Country Office is seeking to recruit a Programme Analyst (Economist and innovative finance) who will, under the strategic guidance of the Resident Representative (RR) and the direct supervision of the Partnership, Innovation and Business Development Specialist, support in leading the implementation of the Integrated National Financing Framework (INFF) and contribute to the further development of the Financing for Development (FfD) portfolio.</p>
<h4>Scope of work</h4>
<p>The Programme Analyst (Economist and innovative finance) will work under the direct supervision of the Strategy, Innovation, and Business Development Specialist. The Programme Analyst contributes to the development and implementation of UNDP’s economic policies, supporting the government’s efforts towards sustainable and inclusive development. The position requires collaboration with the global policy network and interacting with various stakeholders, including government institutions, the private sector, and civil society to achieve strategic goals.</p>
<p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the office and the organization.</p>
<p>The incumbent will undertake the following to ensure the success of the assignment:</p>
<ol>
<li><strong>Support in ensuring effective design and implementation of core thematic areas in the UNDP Jordan programme portfolio, focusing on achievement of the following results:</strong>
<ul>
<li>Provide technical support on core thematic areas and initiatives in line with the Country Programme Strategy including necessary preparation of design, technical support, stakeholder consultation, preparation of terms of reference, concept notes, and action plans to operationalize activities.</li>
<li>Support the design of capacity development materials and technical support in conducting capacity-building initiatives.</li>
<li>Consolidate best practices and propose effective ways of doing things.</li>
<li>Identify operational and programmatic challenges in relation to SDG financing/INFF work and propose solutions.</li>
<li>Support monitoring programme implementation in accordance with agreements, work plans, deliverables, and timelines.</li>
<li>Prepare monitoring and reporting templates and provide technical advice to implementing partners to ensure progress and quality.</li>
<li>Ensure timely and quality progress and financial reporting by partners in line with agreed templates and schedules; review reports and provide feedback to UNDP and partners.</li>
<li>Organize and support in facilitating training, information-sharing, and knowledge-sharing events on the initiative.</li>
<li>Assess and evaluate funding proposals from potential partner organizations, maintaining quality and consistency.</li>
<li>Support UNDP’s positioning as an effective partner in SDG financing/INFF.</li>
</ul>
</li>
<li><strong>Contribute to the development of strategic partnerships and ensure coordination with implementing partners and relevant stakeholders including Government of Jordan, academia, private sectors, and UNDP partner network, focusing on achievement of the following:</strong>
<ul>
<li>Support resource mobilization for UNDP’s Integrated National Financing Frameworks (INFFs)/financing for development activities.</li>
<li>Identify potential organizations to engage within the targeted areas and contribute to building a network.</li>
<li>Support facilitating coordination that allows sharing information and harmonizes the work carried out by different partners.</li>
<li>Support working relationships and create programmatic linkages with relevant implementing partners and stakeholders as guided by the supervisor.</li>
</ul>
</li>
<li><strong>Support in management and facilitate knowledge management and information sharing (related to the assignment) across the office:</strong>
<ul>
<li>Identify and document best practices and lessons learned from Integrated National Financing Frameworks (INFFs) initiatives.</li>
<li>Determine new research areas.</li>
<li>Conduct and support research, dialogue, and policy reviews on relevant themes including financing for development, drivers of informal economy, impact of economic shocks, debt management, taxation policies, insurance and risk facilities, financial inclusion, MSME development, investment trends, and others.</li>
<li>Support facilitating analysis and development of relevant materials: advocacy papers, policy notes, and knowledge products.</li>
<li>Contribute to advocacy and policy dialogue of SDG financing and to positioning of UNDP including through identifying appropriate partners and fora for dissemination and policy advocacy.</li>
<li>Contribute to UNDP knowledge networks (global and regional), where applicable.</li>
</ul>
</li>
<li><strong>Perform other duties within your functional profile as assigned and deemed necessary for the efficient functioning of the office.</strong></li>
</ol>
<h4>Institutional arrangement</h4>
<p>The selected incumbent will work under the direct supervision of the Partnership, Innovation and Business Development Specialist while closely coordinating with the regional economist network.</p>
<h4>Competencies</h4>
<p><strong>Core competencies:</strong></p>
<ul>
<li><strong>Achieve results (Level 1):</strong> Plans and monitors own work, pays attention to details, delivers quality work by deadline.</li>
<li><strong>Think innovatively (Level 1):</strong> Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.</li>
<li><strong>Learn continuously (Level 1):</strong> Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.</li>
<li><strong>Adapt with agility (Level 1):</strong> Adapts to change, constructively handles ambiguity/uncertainty, is flexible.</li>
<li><strong>Act with determination (Level 1):</strong> Shows drive and motivation, able to deliver calmly in face of adversity, confident.</li>
<li><strong>Engage and partner (Level 1):</strong> Demonstrates compassion/understanding towards others, forms positive relationships.</li>
<li><strong>Enable diversity and inclusion (Level 1):</strong> Appreciates/respects differences, aware of unconscious bias, confronts discrimination.</li>
</ul>
<h4>Cross-functional & technical competencies</h4>
<p><strong>Thematic area definitions:</strong></p>
<ul>
<li><strong>Business direction & strategy – Futures and foresight:</strong> Ability to look at information from the past and present, identify patterns and trends and use them to inform decision making with a long-term view. Being sensitive and able to scan horizons and pick up weak signals of change, explore their potential implications and assess their impact and urgency. Using creativity and imagination to communicate insights in compelling and engaging ways to challenge current mental models; ability to develop scenarios, speculative designs to present future visions or by making it experiential. Being able to facilitate debate and discussion about possible futures; help people to feel comfortable with the discomfort of uncertainty.</li>
<li><strong>Business direction & strategy – Effective decision making:</strong> Take decisions in a timely and efficient manner in line with one's authority, area of expertise and resources and take into consideration potential wider implications.</li>
<li><strong>Digital – Alternative finance:</strong> Ability to identify potential alternative forms of finance and mobilize them for the purpose of addressing development challenges. Ability to review the skills, capacities, procedures and protocols that are needed to enable new financial mechanisms. Ability to assess the risks, limitations and implications of using new financial mechanisms. Set up the processes and structures to design, test and implement new financial mechanisms. Managing outreach and stakeholder engagement.</li>
<li><strong>Business management – Partnerships management:</strong> Build and maintain partnerships with wide networks of stakeholders, governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies.</li>
<li><strong>Business management – Working with evidence and data:</strong> Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making.</li>
<li><strong>Business direction & strategy – Entrepreneurial thinking:</strong> Identify and seize opportunities to service and add value to clients, create clarity around UNDP value proposition to beneficiaries and partners, develop clear service offers responding to client needs in line with UNDP’s organizational priorities and mandate.</li>
</ul>
<h4>Minimum qualifications of the successful NPSA</h4>
<p><strong>Minimum education requirements:</strong></p>
<ul>
<li>Advanced university degree (master’s degree or equivalent) in economics, development economics, finance, or any other related field is required.</li>
<li>Or a first level university degree (bachelor’s degree) in the areas mentioned above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.</li>
</ul>
<p><strong>Minimum years of relevant work experience:</strong></p>
<ul>
<li>Applicants with master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience.</li>
<li>Applicants with a bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience in economic analysis, policy formulation, and program development, specifically focused on financing for development.</li>
</ul>
<h4>Desired skills in addition to the competencies covered above</h4>
<ul>
<li>Experience in result-based management and project implementation.</li>
<li>Demonstrated experience analyzing and presenting economic data.</li>
<li>Demonstrated experience in formulating policy recommendations.</li>
<li>Experience in project finance, especially for projects structured in complex environments.</li>
<li>Experience in project preparation and/or in development of investment opportunities, especially for projects in developing countries.</li>
<li>Experience from previous UN assignments and/or multilateral and bilateral aid organizations.</li>
<li>Active interest in investing in developing countries and understanding of emerging market environments, opportunities and barriers to investing.</li>
<li>Strong analytical and writing skills, evidenced by the production of multiple reports, policy briefs, or technical documents supporting decision-making.</li>
<li>Solid understanding of emerging market environments, including analysis of investment opportunities, regulatory frameworks, and barriers to private sector engagement across multiple sectors or projects.</li>
<li>Proficiency in data analysis and visualization tools (e.g., Excel, Power BI, or similar), applied to support evidence-based planning and monitoring.</li>
<li>Demonstrated exposure to innovative financing mechanisms (e.g., blended finance, ESG integration, impact investing), with participation in at least 1–2 relevant initiatives or projects.</li>
</ul>
<h4>Required languages</h4>
<p>Fluency in spoken and written English and Arabic is required.</p></p><p></p>
<p><h4>Job identification</h4>
<p><strong>Job ID:</strong> 34308<br>
<strong>Posting date:</strong> 19/05/2026, 09:12<br>
<strong>Apply before:</strong> 03/06/2026, 04:59<br>
<strong>Job schedule:</strong> Full time<br>
<strong>Location:</strong> Amman, Jordan<br>
<strong>Agency:</strong> UNDP<br>
<strong>Grade:</strong> NPSA-8<br>
<strong>Vacancy type:</strong> National Personnel Service Agreement<br>
<strong>Practice area:</strong> Effectiveness<br>
<strong>Bureau:</strong> Regional Bureau for Arab States<br>
<strong>Contract duration:</strong> 1 year<br>
<strong>Education & work experience:</strong> Master's degree or a bachelor's degree with 2 additional years of experience<br>
<strong>Required languages:</strong> Fluency in spoken and written English and Arabic is required.<br>
<strong>Vacancy timeline:</strong> 2 weeks<br>
<strong>Mobility required:</strong> No mobility required</p>
<h4>Tiered application process</h4>
<p>In line with the commitment to safeguard capacity and support personnel already in the organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p>
<ul>
<li><strong>Tier 0:</strong> UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li>
<li><strong>Tier 1:</strong> Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments.</li>
<li><strong>Tier 2:</strong> UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers.</li>
<li><strong>Tier 3 or no tier indicated:</strong> All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates.</li>
</ul>
<p>Please make note of the tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p>
<h4>Office/unit/project description</h4>
<p>The United Nations Development Programme (UNDP) Country Programme in Jordan aims to enhance the nation's inclusivity and resilience to achieve its national priorities, aligned with the 2030 Agenda. The Jordan Country Office focuses on key priorities, including governance and peace, inclusive growth and sustainable livelihoods, environment, renewable energy, climate change, financing for development, and SDG impact.</p>
<p>Regarding the significant challenge posed by financing for development, the 2015 Addis Ababa Action Agenda emphasized the importance of holistic approaches to financing national strategies. In response, UNDP launched Financing for Development (FfD) portfolios which include initiatives in partnership with both governmental and private stakeholders to align public and private capital flows with national development priorities and to mobilize the necessary financing for large-scale development impacts.</p>
<p>In an effort to build a coherent sustainable finance architecture, UNDP leverages its technical expertise and convening power to support the deployment of an Integrated National Financing Framework (INFF) in Jordan. This government-led process unites government entities, the private sector, and development cooperation partners in devising a strategy to finance national development. To inform this strategy with data and analyses of the financing landscape, UNDP Jordan already conducted a Development Finance Assessment and complementary thematic studies. Building on these efforts, the country office is now deploying a FfD portfolio to further support the government in developing an INFF roadmap anchored with the priorities of Jordan’s Economic Modernisation Vision (EMV).</p>
<p>With its FfD portfolio, the country office is seeking to effectively leverage innovative financing and support investments into the green transition. UNDP Jordan is partnering with the United Nations Capital Development Fund (UNCDF) toward an area-based development programme to establish a Jordan Valley Green Economic Corridor. This ambitious initiative is designed to run for over seven years and encompasses a portfolio of development projects aligned with the key components of the EMV.</p>
<p>The Jordan Country Office is seeking to recruit a Programme Analyst (Economist and innovative finance) who will, under the strategic guidance of the Resident Representative (RR) and the direct supervision of the Partnership, Innovation and Business Development Specialist, support in leading the implementation of the Integrated National Financing Framework (INFF) and contribute to the further development of the Financing for Development (FfD) portfolio.</p>
<h4>Scope of work</h4>
<p>The Programme Analyst (Economist and innovative finance) will work under the direct supervision of the Strategy, Innovation, and Business Development Specialist. The Programme Analyst contributes to the development and implementation of UNDP’s economic policies, supporting the government’s efforts towards sustainable and inclusive development. The position requires collaboration with the global policy network and interacting with various stakeholders, including government institutions, the private sector, and civil society to achieve strategic goals.</p>
<p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the office and the organization.</p>
<p>The incumbent will undertake the following to ensure the success of the assignment:</p>
<ol>
<li><strong>Support in ensuring effective design and implementation of core thematic areas in the UNDP Jordan programme portfolio, focusing on achievement of the following results:</strong>
<ul>
<li>Provide technical support on core thematic areas and initiatives in line with the Country Programme Strategy including necessary preparation of design, technical support, stakeholder consultation, preparation of terms of reference, concept notes, and action plans to operationalize activities.</li>
<li>Support the design of capacity development materials and technical support in conducting capacity-building initiatives.</li>
<li>Consolidate best practices and propose effective ways of doing things.</li>
<li>Identify operational and programmatic challenges in relation to SDG financing/INFF work and propose solutions.</li>
<li>Support monitoring programme implementation in accordance with agreements, work plans, deliverables, and timelines.</li>
<li>Prepare monitoring and reporting templates and provide technical advice to implementing partners to ensure progress and quality.</li>
<li>Ensure timely and quality progress and financial reporting by partners in line with agreed templates and schedules; review reports and provide feedback to UNDP and partners.</li>
<li>Organize and support in facilitating training, information-sharing, and knowledge-sharing events on the initiative.</li>
<li>Assess and evaluate funding proposals from potential partner organizations, maintaining quality and consistency.</li>
<li>Support UNDP’s positioning as an effective partner in SDG financing/INFF.</li>
</ul>
</li>
<li><strong>Contribute to the development of strategic partnerships and ensure coordination with implementing partners and relevant stakeholders including Government of Jordan, academia, private sectors, and UNDP partner network, focusing on achievement of the following:</strong>
<ul>
<li>Support resource mobilization for UNDP’s Integrated National Financing Frameworks (INFFs)/financing for development activities.</li>
<li>Identify potential organizations to engage within the targeted areas and contribute to building a network.</li>
<li>Support facilitating coordination that allows sharing information and harmonizes the work carried out by different partners.</li>
<li>Support working relationships and create programmatic linkages with relevant implementing partners and stakeholders as guided by the supervisor.</li>
</ul>
</li>
<li><strong>Support in management and facilitate knowledge management and information sharing (related to the assignment) across the office:</strong>
<ul>
<li>Identify and document best practices and lessons learned from Integrated National Financing Frameworks (INFFs) initiatives.</li>
<li>Determine new research areas.</li>
<li>Conduct and support research, dialogue, and policy reviews on relevant themes including financing for development, drivers of informal economy, impact of economic shocks, debt management, taxation policies, insurance and risk facilities, financial inclusion, MSME development, investment trends, and others.</li>
<li>Support facilitating analysis and development of relevant materials: advocacy papers, policy notes, and knowledge products.</li>
<li>Contribute to advocacy and policy dialogue of SDG financing and to positioning of UNDP including through identifying appropriate partners and fora for dissemination and policy advocacy.</li>
<li>Contribute to UNDP knowledge networks (global and regional), where applicable.</li>
</ul>
</li>
<li><strong>Perform other duties within your functional profile as assigned and deemed necessary for the efficient functioning of the office.</strong></li>
</ol>
<h4>Institutional arrangement</h4>
<p>The selected incumbent will work under the direct supervision of the Partnership, Innovation and Business Development Specialist while closely coordinating with the regional economist network.</p>
<h4>Competencies</h4>
<p><strong>Core competencies:</strong></p>
<ul>
<li><strong>Achieve results (Level 1):</strong> Plans and monitors own work, pays attention to details, delivers quality work by deadline.</li>
<li><strong>Think innovatively (Level 1):</strong> Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.</li>
<li><strong>Learn continuously (Level 1):</strong> Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.</li>
<li><strong>Adapt with agility (Level 1):</strong> Adapts to change, constructively handles ambiguity/uncertainty, is flexible.</li>
<li><strong>Act with determination (Level 1):</strong> Shows drive and motivation, able to deliver calmly in face of adversity, confident.</li>
<li><strong>Engage and partner (Level 1):</strong> Demonstrates compassion/understanding towards others, forms positive relationships.</li>
<li><strong>Enable diversity and inclusion (Level 1):</strong> Appreciates/respects differences, aware of unconscious bias, confronts discrimination.</li>
</ul>
<h4>Cross-functional & technical competencies</h4>
<p><strong>Thematic area definitions:</strong></p>
<ul>
<li><strong>Business direction & strategy – Futures and foresight:</strong> Ability to look at information from the past and present, identify patterns and trends and use them to inform decision making with a long-term view. Being sensitive and able to scan horizons and pick up weak signals of change, explore their potential implications and assess their impact and urgency. Using creativity and imagination to communicate insights in compelling and engaging ways to challenge current mental models; ability to develop scenarios, speculative designs to present future visions or by making it experiential. Being able to facilitate debate and discussion about possible futures; help people to feel comfortable with the discomfort of uncertainty.</li>
<li><strong>Business direction & strategy – Effective decision making:</strong> Take decisions in a timely and efficient manner in line with one's authority, area of expertise and resources and take into consideration potential wider implications.</li>
<li><strong>Digital – Alternative finance:</strong> Ability to identify potential alternative forms of finance and mobilize them for the purpose of addressing development challenges. Ability to review the skills, capacities, procedures and protocols that are needed to enable new financial mechanisms. Ability to assess the risks, limitations and implications of using new financial mechanisms. Set up the processes and structures to design, test and implement new financial mechanisms. Managing outreach and stakeholder engagement.</li>
<li><strong>Business management – Partnerships management:</strong> Build and maintain partnerships with wide networks of stakeholders, governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies.</li>
<li><strong>Business management – Working with evidence and data:</strong> Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making.</li>
<li><strong>Business direction & strategy – Entrepreneurial thinking:</strong> Identify and seize opportunities to service and add value to clients, create clarity around UNDP value proposition to beneficiaries and partners, develop clear service offers responding to client needs in line with UNDP’s organizational priorities and mandate.</li>
</ul>
<h4>Minimum qualifications of the successful NPSA</h4>
<p><strong>Minimum education requirements:</strong></p>
<ul>
<li>Advanced university degree (master’s degree or equivalent) in economics, development economics, finance, or any other related field is required.</li>
<li>Or a first level university degree (bachelor’s degree) in the areas mentioned above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.</li>
</ul>
<p><strong>Minimum years of relevant work experience:</strong></p>
<ul>
<li>Applicants with master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience.</li>
<li>Applicants with a bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience in economic analysis, policy formulation, and program development, specifically focused on financing for development.</li>
</ul>
<h4>Desired skills in addition to the competencies covered above</h4>
<ul>
<li>Experience in result-based management and project implementation.</li>
<li>Demonstrated experience analyzing and presenting economic data.</li>
<li>Demonstrated experience in formulating policy recommendations.</li>
<li>Experience in project finance, especially for projects structured in complex environments.</li>
<li>Experience in project preparation and/or in development of investment opportunities, especially for projects in developing countries.</li>
<li>Experience from previous UN assignments and/or multilateral and bilateral aid organizations.</li>
<li>Active interest in investing in developing countries and understanding of emerging market environments, opportunities and barriers to investing.</li>
<li>Strong analytical and writing skills, evidenced by the production of multiple reports, policy briefs, or technical documents supporting decision-making.</li>
<li>Solid understanding of emerging market environments, including analysis of investment opportunities, regulatory frameworks, and barriers to private sector engagement across multiple sectors or projects.</li>
<li>Proficiency in data analysis and visualization tools (e.g., Excel, Power BI, or similar), applied to support evidence-based planning and monitoring.</li>
<li>Demonstrated exposure to innovative financing mechanisms (e.g., blended finance, ESG integration, impact investing), with participation in at least 1–2 relevant initiatives or projects.</li>
</ul>
<h4>Required languages</h4>
<p>Fluency in spoken and written English and Arabic is required.</p></p><p></p>
<p><h4>About Lucidya</h4>
<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p>
<p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p>
<p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p>
<h4>Why this role matters</h4>
<p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p>
<p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p>
<p>As a Senior Product Designer, you'll help define what that future looks like.</p>
<p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p>
<p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p>
<h4>What you'll do</h4>
<li>Design experiences that make AI feel trustworthy<br>
You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li>
<li>Turn complex problems into intuitive workflows<br>
Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li>
<li>Raise the quality bar across the product<br>
You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li>
<li>Help customers adopt AI faster<br>
The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li>
<li>Design for Arabic-first enterprise users<br>
You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li>
<li>Build systems, not just screens<br>
You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li>
<li>Use research to inform decisions<br>
You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li>
<li>Elevate the people around you<br>
We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li>
<h4>The challenges you'll tackle</h4>
<p>Some of the questions you'll be helping us answer include:</p>
<li>How do users remain in control when AI can act independently?</li>
<li>When should an AI agent ask for approval versus acting autonomously?</li>
<li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li>
<li>How do we design graceful recovery experiences when AI gets things wrong?</li>
<li>How do we reduce cognitive load instead of simply moving it elsewhere?</li>
<li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li>
<li>How do we create AI experiences that feel equally natural in Arabic and English?</li>
<p>These are not solved problems. You'll help define the answers.</p>
<h4>Requirements</h4>
<h4>Who you are</h4>
<p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p>
<p>You likely bring:</p>
<li>5+ years of experience designing B2B SaaS or enterprise software products.</li>
<li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li>
<li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li>
<li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li>
<li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li>
<li>Experience conducting or contributing meaningfully to user research and usability testing.</li>
<li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li>
<li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li>
<li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li>
<p>Beyond experience, you'll thrive here if:</p>
<li>You're curious and continuously learning.</li>
<li>You seek feedback and give it constructively.</li>
<li>You care more about solving customer problems than protecting your ideas.</li>
<li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li>
<li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li>
<li>You measure success by the impact your work creates, not just the volume of work produced.</li>
<h4>Bonus points</h4>
<p>While not required, we'd be particularly excited if you have experience with:</p>
<li>AI products, copilots, agents, or autonomous systems.</li>
<li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li>
<li>RTL and Arabic-first product design.</li>
<li>Design systems and platform-scale design thinking.</li>
<li>Responsible AI, explainability, or AI ethics principles.</li>
<li>SaaS businesses serving enterprise customers in the Middle East.</li>
<h4>What you can expect from us</h4>
<p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p>
<p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p>
<p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p>
<h4>What the hiring process will look like</h4>
<li>Introductory conversation</li>
<li>Hiring manager interview</li>
<li>Practical design exercise - case study<br>
A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li>
<li>Final conversations</li>
<li>Culture fit / offer stage</li></p><p></p>
<p><h4>About Lucidya</h4>
<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p>
<p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p>
<p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p>
<h4>Why this role matters</h4>
<p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p>
<p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p>
<p>As a Senior Product Designer, you'll help define what that future looks like.</p>
<p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p>
<p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p>
<h4>What you'll do</h4>
<li>Design experiences that make AI feel trustworthy<br>
You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li>
<li>Turn complex problems into intuitive workflows<br>
Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li>
<li>Raise the quality bar across the product<br>
You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li>
<li>Help customers adopt AI faster<br>
The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li>
<li>Design for Arabic-first enterprise users<br>
You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li>
<li>Build systems, not just screens<br>
You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li>
<li>Use research to inform decisions<br>
You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li>
<li>Elevate the people around you<br>
We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li>
<h4>The challenges you'll tackle</h4>
<p>Some of the questions you'll be helping us answer include:</p>
<li>How do users remain in control when AI can act independently?</li>
<li>When should an AI agent ask for approval versus acting autonomously?</li>
<li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li>
<li>How do we design graceful recovery experiences when AI gets things wrong?</li>
<li>How do we reduce cognitive load instead of simply moving it elsewhere?</li>
<li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li>
<li>How do we create AI experiences that feel equally natural in Arabic and English?</li>
<p>These are not solved problems. You'll help define the answers.</p>
<h4>Requirements</h4>
<h4>Who you are</h4>
<p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p>
<p>You likely bring:</p>
<li>5+ years of experience designing B2B SaaS or enterprise software products.</li>
<li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li>
<li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li>
<li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li>
<li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li>
<li>Experience conducting or contributing meaningfully to user research and usability testing.</li>
<li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li>
<li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li>
<li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li>
<p>Beyond experience, you'll thrive here if:</p>
<li>You're curious and continuously learning.</li>
<li>You seek feedback and give it constructively.</li>
<li>You care more about solving customer problems than protecting your ideas.</li>
<li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li>
<li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li>
<li>You measure success by the impact your work creates, not just the volume of work produced.</li>
<h4>Bonus points</h4>
<p>While not required, we'd be particularly excited if you have experience with:</p>
<li>AI products, copilots, agents, or autonomous systems.</li>
<li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li>
<li>RTL and Arabic-first product design.</li>
<li>Design systems and platform-scale design thinking.</li>
<li>Responsible AI, explainability, or AI ethics principles.</li>
<li>SaaS businesses serving enterprise customers in the Middle East.</li>
<h4>What you can expect from us</h4>
<p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p>
<p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p>
<p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p>
<h4>What the hiring process will look like</h4>
<li>Introductory conversation</li>
<li>Hiring manager interview</li>
<li>Practical design exercise - case study<br>
A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li>
<li>Final conversations</li>
<li>Culture fit / offer stage</li></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p> <strong>Role Summary</strong> </p> <p>Responsible for full rider training process for all riders </p> <p> <strong>What s On Your Plate?</strong> </p> <ul> <li>Responsible for onboarding of new riders and reboarding of existing riders</li> <li>Responsible for training and retraining of riders about internal SOPs and new features/policies</li> <li>Build training SOPs and metrics to measure rider performance and compliance</li> <li>Documenting all training activities</li> <li>Assessing the effectiveness of training through surveys/feedback</li> <li>Groom rider quality (behavior, appearance, professionalism, presentational etc..)</li> <li>Setting up a performance improvement plan to improve performance of low performing riders</li> <li>Provide a daily/weekly/monthly onboarding/reboarding report to the Rider Manager</li> <li>Reduce rider complaints originating from customers</li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong>What Did We Order?</strong> </p> <ul> <li>Bachelor s Degree</li> <li>3-4 years of experience as a training professional</li> <li>Proficient in Google Suite tools like G-Doc, G-Sheet, G-Slides, G-Forms etc..</li> <li>Strong communication skills, both written and verbal. English and Arabic is a must.</li> <li>Influencer and a negotiation with good public speaking and presentation skills</li> <li>People management skills: Experience of managing bigger group of people</li></ul></div><p></p></section>
<p><h4>Description</h4>
<p>The Sales Development Representative (SDR) is responsible for driving pipeline growth by identifying, engaging, and qualifying new business opportunities across target enterprise, corporate, and government segments. This role focuses on outbound prospecting, early-stage relationship building, and generating high-quality opportunities that contribute directly to revenue growth.</p>
<p>The SDR will work closely with Account Managers and Sales teams to ensure qualified prospects are effectively progressed through the sales cycle, supporting ZainTECH’s expansion across key ICT solution areas.</p>
<h4>Responsibilities:</h4>
<p><strong>Pipeline generation & prospecting</strong><br>
Drive outbound prospecting activities to generate qualified leads and new business opportunities.<br>
Identify and research target accounts across enterprise, corporate, and public sector markets.<br>
Execute structured outreach through calls, emails, and digital engagement channels.<br>
Secure meetings and discovery sessions with key decision-makers and influencers.</p>
<p><strong>Lead qualification & opportunity development</strong><br>
Assess prospects based on business needs, buying intent, decision-making structure, and strategic fit.<br>
Gather insights into customer environments, challenges, and future initiatives.<br>
Maintain consistent follow-up to nurture prospects until qualified opportunities are created.</p>
<p><strong>Sales collaboration</strong><br>
Partner closely with Account Managers to transition qualified leads into active opportunities.<br>
Provide detailed handover notes, including customer context, requirements, and engagement history.<br>
Support broader sales initiatives aligned with ZainTECH’s ICT portfolio.</p>
<p><strong>CRM & reporting</strong><br>
Maintain accurate records within Salesforce CRM, including prospect activity, pipeline updates, and engagement outcomes.<br>
Support reporting requirements and ensure data integrity across sales processes.</p>
<h4>Requirements</h4>
<ul>
<li>2–3 years of experience in sales development, lead generation, or outbound B2B ICT sales.</li>
<li>Experience prospecting across enterprise or government customer environments is preferred.</li>
<li>Demonstrated ability to achieve activity targets and contribute to revenue pipeline growth.</li>
<li>Experience using CRM platforms such as Salesforce.</li>
<li>Familiarity with sales engagement tools and structured outreach methodologies.</li>
<li>Strong written and verbal communication skills in English and Arabic.</li>
<li>Excellent relationship-building and stakeholder engagement capabilities.</li>
<li>Highly organized with strong time management and prioritization skills.</li>
<li>Self-motivated, results-driven, and comfortable working in a fast-paced environment.</li>
<li>Entrepreneurial mindset with a strong desire to learn and grow within technology sales.</li>
</ul></p><p></p>
<p><h4>Essential Responsibilities:</h4>
<p>The designee is responsible for guiding and assisting the host nation in the overall safe and orderly flow of air traffic within their designated airspace. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The designee will be familiar with radar or control tower operations and apply the required separation of aircraft. The individual is responsible for vehicles and personnel operating on the airfield when operating in a control tower environment.</p>
<p>Along with controlling aircraft, the designee must be able to process flight plans and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of RADAR/Manual approach control operations when operating in a control tower. The designee will have a full working knowledge of RADAR/Manual approach control operations and flight planning and a fundamental knowledge of control tower operations when operating from a radar facility.</p>
<h4>Minimum Position Knowledge, Skills, and Abilities Required:</h4>
<ul>
<li>Graduate of an approved DoD or FAA ATC course.</li>
<li>Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility.</li>
<li>Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations.</li>
<li>Tower controllers shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li>
<li>Radar controllers shall hold one of the following radar certifications: Air Traffic Control Specialist (ATCS) certificate, FAA or AOV Credential with Radar rating, FAA or DoD training records, or equivalent.</li>
<li>Ability to obtain and maintain FAA Class II Medical Certificate.</li>
<li>Ability to obtain and maintain a US CENTCOM Medical Exam.</li>
<li>Must be able to obtain and maintain a Secret Security Clearance.</li>
</ul>
<p><strong>Estimated Compensation:</strong> $110,000/year</p></p><p></p>