Legal adviser in Jordan
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<p>The GIZ Jordan Project <strong>“Improved Governance for the Support of Reform Projects in Jordan”</strong><strong> (PARtner II)</strong><strong>” </strong>is seeking to hire a “<strong>Public Administration Advisor</strong>” based in Jordan- for full-time base employment.</p>
<p>The project “Improved Governance for the Support of Reform Projects in Jordan” (PARtner II) is commissioned by the German Federal Ministry for Economic Cooperation and Development (BMZ) and implemented from April 2026 to March 2030. The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH will implement the project on behalf of the German government, in partnership with the Prime Ministry of the Government of the Hashemite Kingdom of Jordan.</p>
<p>The project builds on its predecessor “PARtner I” and enhances the capacities of the public administration in Jordan. Under the umbrella of the Public Sector Modernization Roadmap and the Economic Modernization Vision, it will continue to support the transformation of the public sector. Aiming at a more efficient, effective public administration which is responsive to citizens’ and businesses’ needs, as well as transparent, evidence-informed decision-making, this project delivers critical support to the wider Jordanian reform agenda.</p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>University degree in Political Sciences, Public Administration, Economics, Social Sciences, Public Policy, or a comparable field. An advanced degree is desirable.</li>
<li>5 years of professional experience relevant to the duties.</li>
<li>In-depth knowledge and practical experience in promoting innovation in the public sector, e.g. related to innovation structures, agile methods, innovation labs, or change management.</li>
<li>Experience in advising governmental institutions, ideally in the context of the ongoing Jordanian public administration reforms – particularly in the areas of service delivery modernization, human resource and organizational development, and quality management in the public sector.</li>
<li>Knowledge of up-to-date approaches to human resources development, including performance appraisal and competency development.</li>
<li>Practical experience in organizational development and in the planning and implementation of capacity development measures in the public sector.</li>
<li>Ability to strategically position reform and innovation topics within a development cooperation context.</li>
<li>Strong ability to use ICT tools, and willingness to continuously upskill in the framework of GIZ’s further digitization.</li>
<li>Proven ability to work in an intercultural context, ability to work in a politically sensitive context.</li>
<li>Strong analytical and drafting skills.</li>
<li>Excellent command of English and Arabic (spoken and written).</li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<ul>
<li>Lead the technical, content-related, and organizational implementation of all measures and activities of the Output “Public Service/Public Administration” independently, and in close coordination with external and internal stakeholders</li>
<li>Provide technical and strategic advisory to governmental counterparts such as the Services and Public Administration Commission (SPAC), with a focus on SPAC’s extended mandate, organizational development, Human Resources management (performance management, competency-based recruitment, competency development), and innovation in the public sector in particular.</li>
<li>Identify needs, and plan and implement/steer relevant Capacity Development measures, in close cooperation with counterparts such as the Jordan Academy for Government Administration (JAGA).</li>
<li>Identify international good practice, prepare lessons learnt, ensure institutional knowledge management, and promote technical exchange internally and externally.</li>
<li>Provide support to, and lead independently where requested to, the project’s tasks related to monitoring, evaluation, accountability and learning, reporting, as well as communication and visibility.</li>
<li>Proactively establish and maintain contacts with stakeholders outside (e.g. governmental counterparts, experts and consultants, development partners and third parties) and within GIZ that are relevant to the implementation of the tasks.</li>
<li>Provide strategic advisory to decision-makers on the positioning and thematic development of the development cooperation portfolio in the respective thematic area.</li>
<li>Support the Head of Project and the other technical staff of the project in the implementation of all other areas of the project.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
<p >The GIZ Jordan Project <strong ><em >"</em></strong><strong ><em >Improved Governance for the Support of Reform Projects in Jordan” (PARtner II)</em></strong><strong >” </strong>is seeking to hire a <strong >“Public Administration Advisor – Focus: e-Governance”</strong> for full-time based employment.</p>
<p >The project “Improved Governance for the Support of Reform Projects in Jordan” (PARtner II) is commissioned by the German Federal Ministry for Economic Cooperation and Development (BMZ) and implemented by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH on behalf of the German Government, in partnership with the Prime Ministry of the Hashemite Kingdom of Jordan. From April 2026 to March 2030, PARtner II supports one of Jordan’s key national reform priorities: the modernisation of the public sector. Building on the achievements of its predecessor project, PARtner I, the project contributes to the implementation of the Public Sector Modernisation Roadmap and the Economic Modernisation Vision by strengthening institutional capacities, improving governance processes, and promoting evidence-based decision-making. Through its work with high-level government partners, PARtner II helps foster a more efficient, transparent, and citizen-oriented public administration, creating lasting impact for governance and sustainable development in Jordan.</p>
<p >Joining the project offers the opportunity to work at the heart of Jordan’s reform agenda, collaborate closely with senior government stakeholders and international partners, and contribute to meaningful and sustainable institutional change.</p>
<p ><strong >Qualifications and Specialist Knowledge</strong></p>
<ul >
<li >University degree in Public Administration, Economics, Social or Political Sciences, Public Policy, Information Sciences, Digital transformation and e-government, or a comparable field. A technical degree, and an advanced degree are desirable.</li>
<li >5 years of professional experience relevant to the duties.</li>
<li >Experience working with, or advising governmental institutions (e.g. PMIO, DTU, MoDEE, SPAC), ideally in the context of the ongoing Jordanian public administration reforms, particularly providing expertise on e-governance, the development and implementation of digital public services, user-centred design, service quality, and the standardization and digitization of administrative processes.</li>
<li >Ability to strategically position reform and innovation topics within a development cooperation context.</li>
<li >Strong ability to use ICT tools, and willingness to continuously upskill in the framework of GIZ’s further digitization.</li>
<li >Proven ability to work in an intercultural context, ability to work in a politically sensitive context.</li>
<li >Strong analytical and drafting skills.</li>
<li >Excellent command of English and Arabic (spoken and written).</li>
</ul>
<p ><strong >Main Responsibilities</strong></p>
<ul >
<li >Provide technical and strategic advisory support to key governmental counterparts, including the Prime Ministry (Project Management and Implementation Office and Digital Transformation Unit), the Services and Public Administration Commission (SPAC), the Ministry of Digital Economy and Entrepreneurship (MoDEE), and other relevant institutions on digital government and public sector reform</li>
<li >Advise on the implementation of Public Sector Modernisation Reform (PSMR) with a focus on citizen-centred, accessible, and high-quality public service delivery.</li>
<li >Support the development, standardisation, and digitalisation of public services and e-services, including the strategic adoption and use of AI solutions.</li>
<li >Advise on the introduction and institutionalisation of monitoring mechanisms and user satisfaction tools to strengthen evidence-based service improvement and quality assurance.</li>
<li >Provide technical guidance on organisational development and organisational effectiveness measures, particularly within MoDEE and related public sector entities.</li>
<li >Assess capacity development needs and design, coordinate, and implement appropriate capacity development measures to strengthen institutional capabilities for digital transformation and service delivery reform.</li>
<li >Provide strategic input to project implementation and portfolio development, including stakeholder coordination, monitoring and evaluation, reporting, and the thematic advancement of the digital governance agenda.</li>
<li >Support the Head of Project, the Senior Component Manager, and the wider technical team in the implementation of project activities and cross-cutting tasks.</li>
</ul>
<p ><em >The brief profile is not intended to provide a full and complete description.</em></p>
<p ><em >Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p ><strong ><em >Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</em></strong></p>
<p ><strong ><em >GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</em></strong></p>
<p ><strong ><em >GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</em></strong></p>
<p ><strong ><em >GIZ will send feedback only to the candidates that are shortlisted and interviewed.</em></strong></p>
<p>The GIZ Jordan Project <strong>“Cash for Green Services” </strong>is seeking to hire a “<strong>Social Protection Advisor - Focus: Cash for Work and Social Cohesion</strong>” based in Jordan- for full-time base employment.</p>
<p>Jordan continues to face pressure on municipal services in communities hosting large numbers of Syrian refugees. At the same time, Syrian refugees and vulnerable Jordanians face significant socio-economic challenges and limited income opportunities.</p>
<p>The aim of the project is to improve the living conditions of particularly vulnerable Syrian refugees and Jordanians, especially women and persons with disabilities, in selected municipalities in Jordan. At the same time, the project contributes to improving municipal solid waste management services.</p>
<p>The project supports the creation of temporary employment opportunities (Cash for Work, CfW) that generate income for Syrian refugees and vulnerable Jordanians. To this end, it cooperates with the Jordanian Ministry of Local Administration (MoLA) as its political partner.</p>
<p>The CfW opportunities are created in municipalities that host Syrian refugees. Partner municipalities are responsible for organising and implementing the CfW activities, while the project provides financial, technical and procedural support and strengthens municipal capacities. The CfW activities help municipalities address temporary personnel and resource constraints and improve municipal waste management services. They include, among others, cleaning of public areas as well as the collection, sorting and recycling of suitable materials.</p>
<p>By providing temporary income opportunities to Syrian refugees and vulnerable Jordanians and bringing participants from different backgrounds together in the workplace, the project also aims to contribute to social cohesion. Particular attention is given to the participation and inclusion of women and persons with disabilities. At the same time, the activities contribute to cleaner cities, improved recycling and environmental protection.</p>
<p>The project supports municipalities in integrating relevant improvements and approaches into their waste management planning to strengthen their sustainability beyond individual CfW rotations. In addition, the project advises municipalities and relevant waste management actors on organisation, operation and economic efficiency. Occupational health and safety, gender equality and social inclusion are considered throughout the implementation of CfW activities.</p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>Bachelor’s/Master’s degree or equivalent in social sciences, development studies, public administration, project management, environmental management or another relevant field.</li>
<li>At least 5 years of relevant professional experience in development cooperation, municipal development, Cash for Work, refugee response or a related field.</li>
<li>At least 3 years of professional experience working with municipalities or other local-level public institutions in Jordan.</li>
<li>Experience in managing grant agreements or similar financial instruments with public sector entities, ideally municipalities in Jordan.</li>
<li>Good understanding of the situation of refugees and host communities in Jordan, proven experience with approaches to foster social cohesion; expertise in gender and/or inclusion approaches is a strong advantage.</li>
<li>Excellent written and oral command of English and Arabic, including the ability to independently prepare concise and high-quality written documents in English.</li>
<li>Strong analytical and problem-solving skills, combined with a high degree of self-organization, ownership and ability to work independently.</li>
<li>High degree of integrity, reliability and accountability, as well as strong teamwork and interpersonal skills and the ability to communicate effectively with counterparts at different levels.</li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<ul>
<li>Independently coordinate and implement project activities with assigned partner municipalities, other partners, consultants and relevant GIZ colleagues.</li>
<li>Coordinate Cash for Work activities with municipalities, including planning, participant selection and recruitment, implementation, monitoring and follow-up.</li>
<li>Support partner municipalities in the implementation and management of financing agreements and ensure compliance with agreed procedures and standards.</li>
<li>Advise and support municipalities in organizing Cash for Work activities in the field of municipal solid waste management, in close coordination with the project’s waste management expertise.</li>
<li>Monitor implementation progress, identify challenges and risks at an early stage and develop practical solutions jointly with project partners and the project team.</li>
<li>Ensure high-quality documentation, results-based monitoring and reporting for assigned municipalities and contribute to project learning and reporting.</li>
<li>Develop and coordinate practical approaches to strengthen social cohesion, gender equality and inclusion within all of the project’s Cash for Work activities, including related sensitization and capacity development measures for municipal staff.</li>
<li>Contribute to exchange and learning across partner municipalities and within the project team and, where appropriate and reasonable, perform tasks outside the scope of the job description.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
<p>The GIZ Jordan Project <strong>“Cash for Green Services” </strong>is seeking to hire a “<strong>Social Protection Advisor - Focus: Cash for Work Operations & Records</strong>” based in Jordan- for full-time base employment.</p>
<p>Jordan continues to face pressure on municipal services in communities hosting large numbers of Syrian refugees. At the same time, Syrian refugees and vulnerable Jordanians face significant socio-economic challenges and limited income opportunities.</p>
<p>The aim of the project is to improve the living conditions of particularly vulnerable Syrian refugees and Jordanians, especially women and persons with disabilities, in selected municipalities in Jordan. At the same time, the project contributes to improving municipal solid waste management services.</p>
<p>The project supports the creation of temporary employment opportunities (Cash for Work, CfW) that generate income for Syrian refugees and vulnerable Jordanians. To this end, it cooperates with the Jordanian Ministry of Local Administration (MoLA) as its political partner.</p>
<p>The CfW opportunities are created in municipalities that host Syrian refugees. Partner municipalities are responsible for organising and implementing the CfW activities, while the project provides financial, technical and procedural support and strengthens municipal capacities. The CfW activities help municipalities address temporary personnel and resource constraints and improve municipal waste management services. They include, among others, cleaning of public areas as well as the collection, sorting and recycling of suitable materials.</p>
<p>By providing temporary income opportunities to Syrian refugees and vulnerable Jordanians and bringing participants from different backgrounds together in the workplace, the project also aims to contribute to social cohesion. Particular attention is given to the participation and inclusion of women and persons with disabilities. At the same time, the activities contribute to cleaner cities, improved recycling and environmental protection.</p>
<p>The project supports municipalities in integrating relevant improvements and approaches into their waste management planning to strengthen their sustainability beyond individual CfW rotations. In addition, the project advises municipalities and relevant waste management actors on organisation, operation and economic efficiency. Occupational health and safety, gender equality and social inclusion are considered throughout the implementation of CfW activities.</p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>Bachelor’s/Master’s degree or equivalent in public administration, project management, business administration, environmental management, development studies or another relevant field.</li>
<li>At least 5 years of relevant professional experience in development cooperation, municipal development, project implementation, Cash for Work or a related field.</li>
<li>At least 3 years of professional experience working with municipalities or other local-level public institutions in Jordan</li>
<li>Experience in managing grant agreements or similar financial instruments with public sector entities, ideally municipalities in Jordan, is a strong advantage.</li>
<li>Good understanding of municipal service delivery, ideally of solid waste management, and the situation of refugees and host communities in Jordan; experience with project documentation and compliance standards is an advantage.</li>
<li>Excellent written and oral command of English and Arabic, including the ability to independently prepare concise and high-quality written documents in English.</li>
<li>Strong analytical, organizational and problem-solving skills, combined with a high degree of self-organization, ownership and ability to work independently.</li>
<li>High degree of integrity, reliability and accountability, as well as strong teamwork and interpersonal skills and the ability to communicate effectively with counterparts at different levels.</li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<ul>
<li>Independently coordinate and implement project activities with assigned partner municipalities, other partners, consultants and relevant GIZ colleagues.</li>
<li>Coordinate Cash for Work activities with municipalities, including planning, participant selection and recruitment, implementation, monitoring and follow-up.</li>
<li>Support partner municipalities in the implementation and management of financing agreements and ensure compliance with agreed procedures and standards.</li>
<li>Advise and support municipalities in organizing Cash for Work activities in the field of municipal solid waste management, in close coordination with the project’s waste management expertise.</li>
<li>Monitor implementation progress, identify challenges and risks at an early stage and develop practical solutions jointly with project partners and the project team.</li>
<li>Ensure high-quality documentation, results-based monitoring and reporting for assigned municipalities and contribute to project learning and reporting.</li>
<li>Take the lead in establishing and maintaining efficient operational processes, documentation standards and a clear records management and filing structure across the project’s portfolio.</li>
<li>Support consistent implementation and quality assurance across partner municipalities and within the project team and, where appropriate and reasonable, perform tasks outside the scope of the job description.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.</p><br><br><p>At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.</p><br><br><p>AI Fearlessly.</p><br><p><b><span>POSITION OVERVIEW</span></b></p><br><p>As a <b><span>Customer Success Technical Advisor (CSTA)</span></b>, you are the strategic technical linchpin for TrendAI’s enterprise clients. Your mission is to move beyond reactive troubleshooting to become a <b><span>Trusted Advisor</span></b>, ensuring customers achieve measurable cybersecurity resilience. You will lead the technical journey for our most strategic accounts, transforming complex security requirements into scalable, operational successes within the TrendAI Vision One™ ecosystem.</p><br><p><b><span>PRIMARY RESPONSIBILITIES</span></b></p><br><p><b><span>1. Strategic Technical Advocacy</span></b></p><br><ul><li><b><span>Outcome-Driven Management:</span></b> Act as the primary technical voice post-deployment, shifting the focus from "ticket resolution" to "security outcome attainment."</li><li><b><span>Success Planning:</span></b> Contribute technical milestones to the broader Customer Success Plan, ensuring a clear roadmap for platform adoption, version upgrades, and feature deployments.</li><li><b><span>Platform Mastery:</span></b> Conduct regular architectural reviews and configuration audits to ensure customers are utilizing the full breadth of the TrendAI platform.</li></ul><p><b><span>2. Proactive Operations & Enablement</span></b></p><br><ul><li><b><span>Value Realization:</span></b> Guide clients through a structured onboarding and deployment process, ensuring rapid time-to-value and high feature utilization.</li><li><b><span>Technical Workshops:</span></b> Design and deliver bespoke workshops and "Best Practice" sessions to mature the customer's internal SOC and SIEM operations.</li><li><b><span>Advanced Threat Defense:</span></b> Provide technical oversight during critical security events, offering proactive recommendations to harden the customer's posture against evolving threats.</li></ul><p><b><span>3. Operational Excellence & Leadership</span></b></p><br><ul><li><b><span>Root Cause Strategy:</span></b> Perform deep-dive root cause analysis (RCA) on complex issues, providing long-term strategic recommendations to prevent systemic failures.</li><li><b><span>Cross-Functional Orchestration:</span></b> Serve as the regional liaison between the customer and internal Product Engineering, R&D, and Sales Engineering to influence product roadmaps.</li><li><b><span>Account Health Integrity:</span></b> Maintain a "Single Source of Truth" for account health, including detailed environment maps, troubleshooting playbooks, and operational reports.</li></ul><p><b><span>ELIGIBILITY CRITERIA: SKILLS & QUALIFICATIONS</span></b></p><br><ul><li><b><span>Experience:</span></b> 10 or more years of experience in technical support, security architecture, systems engineering, or a relevant client-facing consulting field.</li><li><b><span>Domain Expertise:</span></b> Strong knowledge of security frameworks (NIST, MITRE ATT&CK), SIEM/SOC operations, and endpoint/network defense technologies.</li><li><b><span>Technical Depth:</span></b> Deep understanding of multiple operating systems (Windows Server, Linux, Solaris) and hybrid-cloud infrastructure (AWS, Azure, GCP).</li><li><b><span>Strategic Communication:</span></b> Excellent written and verbal communication skills, including the ability to articulate complex technical risks in simple, business-centric terms for executive stakeholders.</li><li><b><span>Analytical Mindset:</span></b> Highly process-oriented with a passion for digital organization, documentation, and technical reporting.</li><li><b><span>Education:</span></b> Bachelor’s Degree in Engineering, Computer Science, or equivalent is preferred.</li><li><b><span>Certifications:</span></b> Technical certifications are strongly preferred (e.g., TCAP, TSCE, CISSP, CCNA, CCNP, or Cloud Platform Certifications).</li></ul><p><b><span>OUR COMMITMENT TO DIVERSITY</span></b></p><br><p>TrendAI strives to build an environment of equit<span>y and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity – the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.</span></p><br><p><span><span>#LI-Onsite</span></span></p><br><p><span><span>#LI-NA1</span></span></p><br><p><span>We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.</span></p><br> </div>
<p>The GIZ Jordan Project <strong>“Cash for Green Services” </strong>is seeking to hire a “<strong>Feedback & Complaints Mechanism Advisor – Cash for Work</strong>” based in Jordan- for full-time base employment.</p>
<p>Jordan continues to face pressure on municipal services in communities hosting large numbers of Syrian refugees. At the same time, Syrian refugees and vulnerable Jordanians face significant socio-economic challenges and limited income opportunities.</p>
<p>The aim of the project is to improve the living conditions of particularly vulnerable Syrian refugees and Jordanians, especially women and persons with disabilities, in selected municipalities in Jordan. At the same time, the project contributes to improving municipal solid waste management services.</p>
<p>The project supports the creation of temporary employment opportunities (Cash for Work, CfW) that generate income for Syrian refugees and vulnerable Jordanians. To this end, it cooperates with the Jordanian Ministry of Local Administration (MoLA) as its political partner.</p>
<p>The CfW opportunities are created in municipalities that host Syrian refugees. Partner municipalities are responsible for organising and implementing the CfW activities, while the project provides financial, technical and procedural support and strengthens municipal capacities. The CfW activities help municipalities address temporary personnel and resource constraints and improve municipal waste management services. They include, among others, cleaning of public areas as well as the collection, sorting and recycling of suitable materials.</p>
<p>By providing temporary income opportunities to Syrian refugees and vulnerable Jordanians and bringing participants from different backgrounds together in the workplace, the project also aims to contribute to social cohesion. Particular attention is given to the participation and inclusion of women and persons with disabilities. At the same time, the activities contribute to cleaner cities, improved recycling and environmental protection.</p>
<p>The project supports municipalities in integrating relevant improvements and approaches into their waste management planning to strengthen their sustainability beyond individual CfW rotations. In addition, the project advises municipalities and relevant waste management actors on organisation, operation and economic efficiency. Occupational health and safety, gender equality and social inclusion are considered throughout the implementation of CfW activities.</p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>Bachelor’s/Master’s degree or equivalent in social sciences, development studies, public administration, social work, monitoring and evaluation or another relevant field.</li>
<li>At least 5 years of relevant professional experience in development cooperation, humanitarian assistance, refugee response, social protection, accountability, monitoring and evaluation or a related field.</li>
<li>Demonstrated experience in establishing or managing feedback, complaints, grievance, accountability or participant monitoring mechanisms; experience related to Cash for Work or employment programmes is an advantage.</li>
<li>Experience with qualitative and quantitative feedback methods, such as surveys, interviews and focus group discussions, and with systematically analysing and translating findings into monitoring and management information.</li>
<li>Good understanding of data management and M&E processes and experience in coordinating data collection and reporting with M&E and/or digital data management systems.</li>
<li>Good understanding of the situation of refugees and vulnerable host communities in Jordan and demonstrated understanding of confidentiality, data protection, safeguarding and the appropriate handling of sensitive complaints.</li>
<li>Excellent written and oral command of Arabic and English, combined with strong analytical skills and the ability to independently prepare concise, high-quality reports and recommendations in English.</li>
<li>High degree of integrity, discretion, impartiality and reliability, combined with sound judgement, strong interpersonal skills and the ability to work independently while collaborating constructively across different functions within the project team.</li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<ul>
<li>Develop, establish and independently manage an accessible Feedback and Complaints Mechanism (FCM) for the project’s Cash for Work activities across partner municipalities, complementing municipal-level feedback and complaints structures.</li>
<li>Establish and manage appropriate channels for individual feedback, enquiries and complaints, including hotline, written, in-person and, where appropriate, digital channels, and ensure that Cash for Work participants are adequately informed about their use.</li>
<li>Develop and maintain procedures and tools for consistent case management, including complaint categories and sensitivity levels, decision and escalation procedures, FAQs and procedures for handling sensitive and personally identifiable information.</li>
<li>Receive, assess and follow up on complaints and feedback, coordinate necessary clarification with relevant project staff and partners, and ensure appropriate referral and escalation of sensitive cases while safeguarding confidentiality and impartiality.</li>
<li>Develop and coordinate systematic participant feedback mechanisms, including post-rotation surveys, focus group discussions and other appropriate methods, ensuring that the data collected contribute to the project’s monitoring, evaluation and learning system.</li>
<li>Work closely with the project’s M&E team and Cash for Work Data Manager to align feedback data collection, indicators, data structures and reporting with the overall M&E and digital data management systems, while ensuring appropriate access restrictions for confidential information.</li>
<li>Systematically analyse complaints and participant feedback to identify recurring issues, implementation risks, differences across municipalities and opportunities for improvement, and establish regular feedback and learning loops with project management and colleagues responsible for partner municipalities.</li>
<li>Prepare regular monitoring and management reports and assess the operational capacity required for the FCM as implementation expands, coordinating additional support where required.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
<p>Contract Duration 12 months Working arrangement: Remote UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling. UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package. Visit our website to learn more about what we do at UNICEF. TERMS OF REFERENCE Under the supervision of the Senior Advisor, Education in Emergencies (EiE), and in close collaboration with the Foundational Learning team, the Consultant (Foundational Learning in Humanitarian Settings) will provide specialized technical expertise to strengthen UNICEF s global work on foundational learning in humanitarian and crisis-affected contexts. If you would like to know more about this consultancy, please review the complete Terms of Reference here: TMCPHONE_NUMBER External ToR.pdf</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree (Masters) in Education, International Development, Social Sciences, or a related field.</li><li>Minimum of 10 years of progressively responsible experience in education sector planning, policy development, systems strengthening, and Education in Emergencies (EiE) or humanitarian programming.</li><li>Proven experience integrating risk-informed, crisis sensitive, and resilience-focused approaches into education planning and policy processes.</li><li>Minimum of 10 years of progressively responsible professional experience in foundational learning, basic education, education in emergencies (EiE), humanitarian programming, learning assessment, education systems strengthening.</li><li>Demonstrated experience designing, implementing, advising on, or evaluating foundational learning programmes in humanitarian, crisis-affected, fragile, displacement, and/or protracted emergency settings.</li><li>Proven expertise in developing technical guidance, operational frameworks, tools, standards, and programmatic approaches related to foundational learning, literacy, numeracy, remedial education, accelerated learning, learning recovery, or continuity of learning, teacher qualifications and training in humanitarian settings.</li><li>Strong experience generating, synthesizing, and translating evidence, operational learning, research findings, and promising practices into actionable recommendations, guidance, and knowledge products for practitioners and policymakers.</li><li>Experience supporting UNICEF, governments, UN agencies, NGOs, development partners, or donors in the design, implementation, and quality assurance of education and learning programmes in emergency and resilience contexts.</li><li>Demonstrated experience working across multiple thematic areas relevant to foundational learning, including learning assessment, teacher development and support, gender-responsive education, inclusive education, digital learning, data and evidence systems, and learning continuity.</li><li>Experience facilitating technical exchanges, communities of practice, learning events, workshops, and multi-stakeholder consultations involving governments, country offices, regional offices, and development partners.</li><li>Experience working in low- and middle-income countries, including fragile, conflict-affected, displacement, and crisis-affected contexts.</li><li>Familiarity with global education architecture and humanitarian coordination mechanisms, including UNICEF, INEE, ECW, GPE, Education Clusters, refugee education responses, and related global initiatives, is highly desirable.</li><li>Strong technical expertise in foundational learning, learning recovery, literacy and numeracy acquisition, education quality, and education in emergencies programming.</li><li>Excellent understanding of the challenges and opportunities associated with delivering foundational learning in humanitarian, displacement, conflict-affected, and protracted crisis settings.</li><li>Knowledge of evidence-based approaches related to pedagogy, teaching and learning materials, teacher professional development, formative and summative assessment, learning measurement, and data use for improving learning outcomes.</li><li>Strong analytical and research skills, with demonstrated ability to synthesize complex evidence and operational learning into concise and actionable guidance.</li><li>Proven ability to develop high-quality technical guidance, frameworks, operational tools, reports, learning briefs, case studies, presentations, and knowledge products.</li><li>Strong understanding of inclusive, gender responsive, and equity-focused approaches to foundational learning and education programming.</li><li>Knowledge of digital learning approaches, learning continuity strategies, and innovative modalities for delivering education in crisis contexts is an asset.</li><li>Excellent facilitation, coordination, stakeholder engagement, and communication skills, with the ability to work effectively across multidisciplinary teams and global networks.</li><li>Ability to translate complex technical concepts into practical recommendations for country offices, governments, implementing partners, and development partners.</li><li>Fluency in English is required.</li><li>Knowledge of French, Spanish, and/or Arabic is highly desirable.</li><li>Excellent drafting, presentation, and communication skills in English are required, including the ability to produce high-quality technical and knowledge products for diverse audiences.</li></ul>
<p class="x_xmsonormal" ><b><span >Consultancy Description: </span></b><span >Development and Delivery of an Accredited Training Program and a Pathway to Training of Trainers to Certify a Pool of Public–Private Dialogue (PPD) Experts</span></p>
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing for 7 months</span></p>
<p class="x_xmsonormal" ><b><span >Location:</span></b><span > Jordan</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc235260201" ><b><span >About Mercy Corps</span></b></a></p>
<p class="x_MsoNormal" ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. Mercy Corps is working in over 40 countries on the front lines of today’s biggest crises to create a future possibility, where everyone can prosper.</span></p>
<p class="x_MsoNormal" ><span >Since 2003, Mercy Corps has been actively working in Jordan, responding to the pressing needs of the vulnerable populations, strengthening cohesive and civically engaged communities, and increasing economic opportunities.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><a name="x__Toc235260202" ><b><span >About Iqlaa Activity</span></b></a></p>
<p class="x_MsoNormal" ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government is a five-year program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc235260203" ><b><span >Activity Background</span></b></a><b><span ><a name="x__heading=h.qhwqzuh4ids7" ></a></span></b></p>
<p class="x_MsoNormal" ><span >The Informal Livelihoods Advancement Activity (Iqlaa) aims to strengthen the resilience of MSEs in Jordan and ability to grow and expand their businesses. </span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >This will be achieved by enhancing MSEs ecosystem and enhancing their ability to access local and export markets, in addition to better access to finance. A key strategy for achieving this goal is the establishment of <b>a dynamic and responsive Public-Private Dialogue (PPD) process that is MSE-centric. </b>This process will address the unique challenges faced by MSEs through a constructive dialogue among relevant stakeholders within the public and private sector initiated by the MSEs formal representative entities. This will help MSEs address their critical challenges and capitalize on rising opportunities tailored to their needs, thereby enhancing the economic ecosystem. By doing so, it will better support both formal and informal MSEs, ultimately fostering their economic resilience and growth.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >PPD unites government entities, private sector participants, and relevant stakeholders in a structured and formal process to collaboratively address and resolve specific issues. This collective engagement aims to achieve common objectives and drive transformative changes in targeted areas by leveraging the combined expertise and resources of all parties involved.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >MSEs account for 98 percent of the country’s businesses, employ approximately 60 percent of the private sector workforce, and contribute 50 percent of the national GDP.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Despite their significant role, current PPD platforms predominantly address the concerns of small and medium enterprises (SMEs), lacking adequate representation and focus on MSEs.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Recognizing the vital role of MSEs in Jordan's economy, Iqlaa aims to institutionalize an organic and decentralized model of PPD that enables sector-based dialogues to be led by MSEs’ representative actors across priority economic sectors and is anchored by a pool of certified PPD experts, through the following three-pronged approach:</span></p>
<ol start="1" type="1">
<li class="x_MsoNormal" ><b><span >Establishing a standardized PPD process</span></b><span > with clear roles, procedures, and dialogue cycles that can be adopted beyond the life of the program which will formulate the core of the accredited PPD training program. The standardized PPD process will be developed based on national Occupational Standard (NOS) for the PPD profession in Jordan issued by the AQAC.</span></li>
<li class="x_MsoNormal" ><b><span >Introducing a pool of qualified PPD Experts</span></b><span >: Iqlaa and in collaboration with the Accreditation and Quality Assurance Commission have developed Jordan’s first National Occupational Standard (NOS) for the PPD profession in Jordan “PPD NOS”.</span></li>
</ol>
<p class="x_MsoNormal" ><span >Iqlaa will enable the certification of a pool of (45-60) PPD experts who will be trained on the established PPD process. Those experts will in turn act as a pool of PPD experts available in the market to be contracted as PPD consultants and/or facilitators or trainers who will remain a reference expertise for the PPD process after the lifetime of Iqlaa.</span></p>
<ol start="3" type="1">
<li class="x_MsoNormal" ><b><u><span >Introduce the PPD process to relevant representative entities</span></u></b><b><span >: </span></b><span >this process will be rolled out<b> </b>across multiple national sector-representative organizations and their counterparts within the public sector relevant entities to own, maintain, and sustain the established PPD process. This will enhance the role of sector-representative organizations in addressing obstacles and challenges for their respective MSEs and reflect this through the dialogue with the government by improving policies, regulations, processes, and systems reflected through an enhanced decision making process by the two parties through an effective follow through process.</span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The new introduced system for PPD is expected to lead to a more conducive environment that should support and respond to MSEs’ priorities within their ecosystem. Moreover, the introduction of the PPD process across public and private sector stakeholders will better inform them when engaging in PPD cycles on behalf of their organizations (ministries, LDUs, business associations, etc.).</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc235260204" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >The overall objective of this assignment is to operationalize and <b>sustain the designed PPD process and profession </b>by developing and accrediting a cadre of qualified Public–Private Dialogue (PPD) experts capable of independently leading, facilitating, mentoring, and scaling standardized PPD processes at both national and subnational levels across the four targeted sectors in Jordan and within the public and private sectors. This will be achieved through the following key objectives:</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<ol start="1" type="1">
<li class="x_MsoNormal" ><b><span >Establish an accredited PPD Experts Training and Certification Program in Jordan</span></b><span >, which shall be aligned with the approved PPD National Occupational Standards (NOS), the standardized PPD framework developed by Iqlaa, and considering relevant international best practices. Thereby institutionalizing the PPD profession and ensuring consistent quality standards, competencies, and professional recognition, and establishing a pathway to Training of trainers’ program.</span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >2. <b>Strengthen local national capacities to support and sustain the institutionalization of an effective Public–Private Dialogue</b> processes by providing a pool of certified PPD experts from the public and private sectors who possess the competencies required to facilitate, manage, mentor, and scale PPD initiatives across priority sectors through different governance levels.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >This training and certification program will be delivered across priority sectors and different representatives both from both public and private sectors at national and subnational levels, fostering institutional ownership, consistency, and long-term sustainability of the PPD approach.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1M5bNmkBvZ3F0DeNQ7gxo3KLZJbCKzu2j?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1M5bNmkBvZ3F0DeNQ7gxo3KLZJbCKzu2j?usp=sharing">https://drive.google.com/drive/folders/1M5bNmkBvZ3F0DeNQ7gxo3KLZJbCKzu2j?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Wednesday 5 August, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (pages 18-19) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p>Overview of the role</p><p>Join our medical and administrative team in Jordan as a Legal Nurse, where we streamline and document medical procedures and the legal obligations associated with healthcare. You will collaborate with medical teams and regulatory bodies to ensure compliance, protect patients' rights, and facilitate smooth and effective operations. Based in the Amman area, you will support hospitals, clinics, and health care companies in achieving the highest standards of quality and safety.</p><p>Essential duties and responsibilities</p><ul><li>Provide medical-legal support to clinical and administrative teams on patient-related matters, legal declarations, and proper documentation.</li><li>Prepare and review legal and medical documents such as approvals, authorizations, and confidentiality and privacy procedures in accordance with applicable local and international laws.</li><li>Coordinate with regulatory, security, and health authorities to ensure compliance and report any compliance issues or incidents.</li><li>Manage medical and regulatory documentation processes and maintain medical records in accordance with hospital or organizational policies.</li><li>Provide training and guidance to healthcare teams on privacy, data protection, and incident/erroneous reporting procedures.</li><li>Assist in verifying compliance with public health regulations and emergency response plans.</li><li>Contribute to the preparation of compliance reports and studies related to healthcare law.</li></ul><p>Qualifications and requirements</p><ul><li>University degree in nursing (Bachelor's) from an accredited educational institution.</li><li>2 to 10 years of experience in the nursing field with a focus on legal or administrative/medical documentation aspects.</li><li>A good understanding of local and international healthcare laws and regulations, such as privacy and data protection laws and patient records.</li><li>Fluent in Arabic; English is an additional advantage for documentation and professional communication.</li><li>High organizational skills, accuracy, and ability to manage time and meet deadlines.</li><li>Ability to work independently and in a team, with effective communication skills and clear medical-legal counseling.</li></ul><p>Required skills</p><ul><li>Proficiency in medical documentation procedures and clinical privacy.</li><li>Understanding of authorization and legal documentation procedures and handling of electronic medical records.</li><li>Familiarity with compliance, medical accountability standards, and internal auditing.</li><li>Analytical, organizational, and detail-oriented skills with the ability to prepare precise reports.</li><li>Effective communication with multidisciplinary teams and regulatory bodies.</li></ul><p>Benefits and perks</p><ul><li>Competitive salary commensurate with experience and competence.</li><li>Health insurance and social allowances according to company policies.</li><li>Opportunities for professional development and ongoing training in legal nursing and compliance.</li><li>Supportive work environment and opportunities for career advancement in the healthcare sector.</li></ul>
<p>A female employee is wanted to work at a tailor and dry cleaning shop in Dahiyt Al-Rasheed</p><p>Polite and well-groomed</p><p>((Full-time))</p><p> </p>
Female Physical Therapy and Rehabilitation Doctor needed to work in the Sultanate of Oman
Healthcare & Medical
<p>Female Physical Therapy and Rehabilitation Doctor needed to work in the Sultanate of Oman<br><br> </p><p>An established medical complex in the Sultanate of Oman announces an opportunity to join the team as a Physical Therapy & Rehabilitation Specialist, within a work environment focused on developing physical therapy and rehabilitation services and expanding the scope of the specialty within the complex.<br><br><br> </p><p>Required Qualifications:</p><p>- Female doctor holding a Master’s or PhD in Physical Therapy.</p><p>- Strong practical experience in the field of Physical Therapy & Rehabilitation.</p><p>- Experience in patient assessment and developing appropriate treatment plans.</p><p>- Ability to handle various physical therapy and rehabilitation cases.</p><p>- Proficiency in using physical therapy devices and techniques.<br><br><br> </p><p>Required Experience and Specializations:</p><p>- X-ray & Radiographic Image Interpretation</p><p>- Therapeutic Ultrasound</p><p>- Electrotherapy & Electrical Stimulation</p><p>- Hydrotherapy</p><p>- Sports Injuries Rehabilitation</p><p>- Pre- and Postnatal Physical Therapy</p><p>- Stroke Rehabilitation</p><p>- Neurological Rehabilitation</p><p>- Pediatric Physical Therapy</p><p>- Musculoskeletal Rehabilitation</p><p>- Patient Assessment & Treatment Planning<br><br><br> </p><p>Salary and Incentive System</p><p>- Fixed base salary: 300 Omani Rials per month.</p><p>- Accommodation is provided by the medical complex.</p><p>- In addition to the base salary, there is an independent incentive system linked to the number of sessions, performance, and diligence at work.</p><p>Incentives are calculated based on a target system as follows:</p><p>- 125 sessions per month → 10% incentive</p><p>- 250 sessions or more → 15% incentive</p><p>The average price of a session is currently about 12 Omani Rials.</p><p>The complex currently receives more than 100 sessions per month, and even at the current minimum level of activity, there is an established patient base, while the increase in the doctor's income from incentives depends on her diligence, performance development, and the number of sessions achieved.</p><p>Incentives are added to the base salary and are not a substitute for it.</p><p>Professional Development Opportunity</p><p>This opportunity is suitable for a female doctor who has professional ambition and wishes to develop her practical experience and contribute to the growth of the physical therapy department within the complex.</p><p>The doctor will have a direct role in handling cases and developing the level of service, with the possibility of taking on greater responsibilities as experience and performance evolve within the job.</p><p>Licensing Requirements</p><p>It is required to meet the necessary licensing requirements to practice the profession in the Sultanate of Oman, including:</p><p>- Prometric</p><p>- DataFlow</p><p>- Requirements and license to practice the profession according to the competent authorities in the Sultanate of Oman.</p><p>Nationality: Unrestricted. Qualified applicants of all nationalities are welcomed, with preference given to the candidate who meets the qualifications and experience required to work in the Sultanate of Oman.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>This role is primarily responsible for attending customer inbound calls and resolves queries/ issues directed to Call Center to ensure customer satisfaction.<br> Informs customer about the various products and services offered by the Bank.<br> Follows-up, closes or escalate queries to different functions/ departments/ branches to ensure timely resolution of customer query.<br> Assists in implementing new initiatives undertaken periodically.<br> Handle client queries related to transactions and product 1 Attends inbound customer calls and resolves their issues within defined TAT to ensure client satisfaction and retention 2 Generates leads for cross-selling all products to ensure better profitability for the company 3 Follows-up with various departments to ensure queries are resolved within specified TAT 4 Undertakes special projects focusing on customer satisfaction 5 Demonstrates union banks core values and standards in all transactions, interactions 6 Adherence to internal work rules & regulations 7 Ability execute certain banking transactions , for example(transfer,balance inquiry …)</span> </div>
<p>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other s success and well-being, proudly united as our game-changers". We're recognized with awards like "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year.</p><p>We re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry. We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.</p><p><strong>Career growth and personal development:</strong> This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed. Plus, at Concentrix there s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.</p><p><strong>What you will do in this role:</strong> In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will:</p><ul><li>Review customer requests and expectations and respond to them according to their needs and situations</li><li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience</li><li>Develop your tech skills and learn how to use software solutions that improve people s lives</li><li>Champion better brand experiences for our customers and clients</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you:</p><ul><li>Bachelor's degree or diploma in any related field</li><li>Are proficient or bilingual in Arabic and English</li><li>Are proactive, self-motivated, and solution-oriented</li><li>Can work rotating and weekend shifts</li></ul><p>It will be a plus if you:</p><ul><li>Have previous experience in Customer Service or Sales</li><li>Know how to work with helpdesk systems</li></ul><p>Don t meet every requirement? No worries. We re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don t check every box, we encourage you to apply anyway. We ll do our best to match you with the right job, whether it's this one or another role.</p>
<p>Sitting at the intersection of our Business Development and International Finance teams, the Strategic Pricing Officer supports Mercy Corps ability to compete effectively for funding while maintaining financial sustainability and compliance. Working under the guidance of the Strategic Pricing Senior Manager, the role contributes to the development of competitive, cost effective, and compliant proposal budgets across a range of donors and client opportunities. The Strategic Pricing Officer provides financial analysis, budgeting support, and pricing expertise throughout the proposal development lifecycle. This role helps ensure that proposal budgets reflect donor requirements, cost recovery objectives, organizational policies, and value-for-money principles. This position partners closely with Business Development, Regional Finance, Program, and Country teams to support proposal design and budget development, while building organizational capacity in cost proposal development and pricing practices.</p><p><strong>Essential Responsibilities</strong></p><p><strong>Strategic Pricing & Budget Development</strong></p><ul><li>Support the development of pricing strategies for funding opportunities in collaboration with the Strategic Pricing Senior Manager and proposal teams.</li><li>Contribute to the development of compliant and competitive cost proposals</li><li>Review budget assumptions, scenarios, calculations and supporting documents to ensure consistency and accuracy</li></ul><p><strong>Proposal Development & Business Development Partnership</strong></p><ul><li>Serve as a finance partner throughout the proposal development process, supporting teams with budget development and financial analysis.</li><li>Work closely with Business Development and Regional teams to help assess financial feasibility and commercial pricing options.</li><li>Support the development of proposal pricing approaches, including cost analysis and value-for-money considerations</li><li>Assist in evaluating commercial models and partner arrangements, where applicable</li><li>Support partnerships and consortium budget development, including coordination with international and local partners</li><li>Develop compliant budgets and cost proposals across a wide variety of donors and client facing</li><li>Collaborate with technical and operational teams to translate program designs into realistic and implementable budgets</li><li>Contribute to internal budget reviews by identifying assumptions, risks, and areas requiring further analysis</li><li>Support pre positioning efforts through financial research and preliminary budget modelling</li><li>Assist in maintaining proposal development tools, templates, and financial resources.</li></ul><p><strong>Financial Analysis & Risk Assessment</strong></p><ul><li>Conduct financial analysis to support proposal pricing decisions and identify key cost drivers</li><li>Assist in assessing financial and commercial risks associated with funding opportunities.</li><li>Support scenario planning and sensitivity analysis for strategic proposals.</li><li>Gather and analyze market and donor information to support pricing recommendations.</li><li>Maintain pricing benchmarks and support analysis of sector trends and funding practices.</li><li>Escalate significant pricing, compliance, or financial risks to the Strategic Pricing Senior Manager.</li></ul><p><strong>Country Support & Capacity Building</strong></p><ul><li>Provide guidance and support to Country and Regional teams on budgeting and pricing processes.</li><li>Assist in delivering training on proposal budgeting, cost proposal development and pricing best practices</li><li>Contribute to the development and maintenance of budgeting tools, guidance documents, and training materials</li><li>Promote knowledge sharing and consistent application of pricing standards across the organisation</li></ul><p><strong>Supervisory Responsibility</strong></p><p>No direct reports.</p><p><strong>Accountability</strong></p><p>Reports Directly To: Strategic Pricing Senior Manager</p><p>Works Directly/Closely With: Business Development teams, Regional and Country Finance Teams, Program teams, International Finance and Compliance</p><p><strong>Accountability to Participants and Stakeholders</strong></p><p>Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Finance, Accounting, Economics, Business or a related field.</li><li>2-4 years of experience in budgeting, proposal finance, pricing, or related field, preferably within an INGO or complex operating environment.</li><li>Understanding of donor funding mechanisms and competitive proposal development processes with a focus on different funding modalities desired.</li><li>Experience developing and/or reviewing budgets and financial proposals</li><li>Strong analytical and problem-solving skills with high-attention to detail</li><li>Ability to communicate complex financial information clearly to non-finance stakeholders</li><li>Strong organizational skills and ability to manage multiple deadlines in a fast-paced environment</li><li>Proficiency in Microsoft Excel and financial modelling.</li><li>Ability to work collaboratively across finance, operations, programs, and business development functionsCommitment to Mercy Corps mission and humanitarian principles.</li></ul>
</span></i></b></span></span></p>
<p dir="RTL" ><b><span >يعلن مجمع الالعاب للأطفال </span></b><b><span dir="LTR" >Kiki Land</span></b><b><span > المختص للعمل في محل وقاعة العاب ومناسبات اعياد ميلاد للأطفال عن توفر الوظائف الشاغرة بالتفاصيل ادناه:</span></b><b><span dir="LTR" ></span></b></p>
<p align="center" dir="RTL" ><b><span >موظفة كاشير</span></b><b><span dir="LTR" ></span></b></p>
<p align="center" dir="RTL" ><b><span >موظفة كافتيريا باريستا</span></b><b><span dir="LTR" ></span></b></p>
<p align="center" dir="RTL" ><b><span >موظفه لمتابعة الاطفال</span></b><b><span dir="LTR" ></span></b></p>
<p align="center" dir="RTL" ><b><span >موظفة نظافة</span></b><b><span dir="LTR" ></span></b></p>
<p align="center" dir="RTL" ><span >المكان: منطقة كردور عبدون<span dir="LTR" ></span></span></p>
<p align="center" dir="RTL" ><span >اوقات وساعات العمل:ست ايام في الاسبوع ثمانية ساعات<span dir="LTR" ></span></span></p>
<p align="center" dir="RTL" ><span >الشفت الصباحي من الساعة 10:00 صباحا الى الساعة 6:00 مساءا<span dir="LTR" ></span></span></p>
<p align="center" dir="RTL" ><span >الشفت المسائي من الساعة 2:00 ظهرا الى الساعة 10:00 مساءا<span dir="LTR" ></span></span></p>
<p align="center" dir="RTL" ><span >حسب الرغبة<span dir="LTR" ></span></span></p>
<p align="center" dir="RTL" ><span >الراتب: ٣٠٠ دينار الى ٤٠٠ دينار وقابل للنقاش على حسب الخبرة<span dir="LTR" ></span></span></p>
<p align="center" dir="RTL" ><span >يتوفر ضمان اجتماعي<span dir="LTR" ></span></span></p>
<p align="center" dir="RTL" ><span >يرجى التواصل على رقم المذكور ادناه وارسال المعلومات والسيرة الذاتية والوظيفة المطلوب التقديم عليها عن طريق الواتساب</span></p>
<p align="center" dir="RTL" ><b><span dir="LTR" >0792009006</span></b></p>
<p align="center" dir="RTL" ><span >كما نود تبليغكم ستكون جميع المقابلات يوم السبت القادم المصادف 25-7-2026<span dir="LTR" ></span></span></p>
<p align="center" dir="RTL" ><span >والحضور بين الساعة 11:00 صباحا الى 3:00 ظهرا<span dir="LTR" ></span></span></p>
Communications and Creative Content National Individual Consultant
Logistics, Supply Chain & Procurement
<p class="x_elementToProof" ><span ><b>Estimated Duration:</b> from early October 2026 through mid-February 2027.</span></p>
<div class="x_elementToProof" ><b>Project Location(s):</b> [Dieban, Madaba], [Wadi Musa, Maan], [Azraq, Zarqa]
<p>Responsibilities * Create and develop engaging content for Instagram, TikTok, Facebook, and other digital platforms. * Plan, shoot, and edit photos and short-form videos, Reels, and Stories. * Develop creative concepts and content ideas aligned with the brand strategy. * Write engaging captions, scripts, and promotional copy. * Cover events, workshops, classes, and brand activities through photo and video content. * Collaborate with the marketing, branding, and design teams to execute content campaigns. * Stay up to date with social media trends, formats, sounds, and content styles. * Manage and maintain a content calendar and ensure timely content delivery. * Monitor content performance and provide ideas for improving engagement and reach. * Ensure all content maintains a consistent visual identity and professional brand image. * Assist in developing campaigns and promotional materials when required. Qualifications * Bachelor s degree in Marketing, Communications, Media, Digital Marketing, or a related field is preferred. * Previous experience in content creation, social media, or digital marketing. * Strong photography and videography skills. * Proficiency in video and photo editing tools such as CapCut, Photoshop, or Adobe Premiere Pro & Canva. * Strong understanding of Instagram, TikTok, and other social media platforms. * Excellent creative thinking and storytelling skills. * Strong written and verbal communication skills. * Ability to work in a fast-paced, creative environment. * Strong attention to detail and a good sense of visual aesthetics. * A portfolio showcasing previous content creation work is highly preferred. Requirements * Experience in fashion, art, design, lifestyle, education, or creative industries . * Ability to appear confidently on camera when required. * Knowledge of current social media trends and algorithms. * Basic understanding of social media analytics and performance metrics. * Ability to independently develop content ideas from concept to execution.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications * Bachelor s degree in Marketing, Communications, Media, Digital Marketing, or a related field is preferred. * Previous experience in content creation, social media, or digital marketing. * Strong photography and videography skills. * Proficiency in video and photo editing tools such as CapCut, Photoshop, or Adobe Premiere Pro & Canva. * Strong understanding of Instagram, TikTok, and other social media platforms. * Excellent creative thinking and storytelling skills. * Strong written and verbal communication skills. * Ability to work in a fast-paced, creative environment. * Strong attention to detail and a good sense of visual aesthetics. * A portfolio showcasing previous content creation work is highly preferred. Requirements * Experience in fashion, art, design, lifestyle, education, or creative industries . * Ability to appear confidently on camera when required. * Knowledge of current social media trends and algorithms. * Basic understanding of social media analytics and performance metrics. * Ability to independently develop content ideas from concept to execution.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Summary We are seeking a Boomi Technical Consultant to design, develop, implement, and support integration solutions using the Boomi Integration Platform (iPaaS) .<br> The ideal candidate will have hands-on experience building scalable integrations between cloud and on-premises applications, APIs, databases, and enterprise systems.<br> The consultant will work closely with business stakeholders, solution architects, and development teams to deliver high-quality integration solutions.<br> Key Responsibilities Design, develop, and implement integration solutions using Boomi AtomSphere .<br> Build and maintain integrations between ERP, CRM, HR, finance, and third-party applications.<br> Develop APIs and web services using REST and SOAP.<br> Configure connectors, processes, mappings, profiles, and business rules.<br> Perform data transformation, validation, and error handling.<br> Deploy, monitor, and troubleshoot Boomi integrations.<br> Configure and manage Boomi Atoms, Molecules, and Atom Clouds.<br> Collaborate with functional consultants and business users to gather requirements.<br> Support API management and integration best practices.<br> Optimize integration performance and ensure system reliability.<br> Prepare technical documentation and deployment guides.<br> Provide production support and resolve integration issues.<br> Participate in testing, UAT, and go-live activities.<br> Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 3+ years of hands-on experience with Boomi AtomSphere .<br> Experience developing enterprise integration solutions.<br> Strong knowledge of REST, SOAP, XML, JSON, XSD, and APIs.<br> Experience with SQL and relational databases.<br> Experience integrating cloud and on-premises applications.<br> Knowledge of data mapping and transformation techniques.<br> Strong troubleshooting and debugging skills.<br> Excellent communication and problem-solving skills.<br> Preferred Qualifications Boomi Professional Developer or Professional Architect Certification.<br> Experience integrating SAP, Oracle, Salesforce, Microsoft Dynamics, Workday, ServiceNow, or other enterprise applications.<br> Knowledge of API Management and EDI integrations.<br> Experience with CI/CD pipelines and Git.<br> Familiarity with AWS, Azure, or GCP.<br> Knowledge of scripting languages such as JavaScript or Groovy.<br> Experience working in Agile environments.<br> Soft Skills Soft Skills Strong analytical and problem-solving abilities.<br> Excellent communication and stakeholder management.<br> Ability to manage multiple projects simultaneously.<br> Customer-focused mindset.<br> Strong documentation and organizational skills.<br> Ability to work independently and as part of a team.<br></span> </div>
<p>The consultant will share the designed VNR in Arabic (160 pages) delivered to the satisfaction of the RCO and MoPIC teams. One presentation (40 pages in total), delivered to the satisfaction of the RCO and MoPIC teams.</p><p><strong>Desired Candidate Profile</strong></p><p>A Bachelor's degree in Sustainable Development, Economics, Statistics, Public Policy, International Relations, or any other related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of experience in graphic design, data visualization, or a related field is required. Proficiency in Adobe software applications (e.g., Photoshop, Illustrator, InDesign, etc.) is required. Strong knowledge of MS Office applications (Word, Excel, PowerPoint) is required. Good understanding of the 2030 Agenda for Sustainable Development and the Sustainable Development Goals (SDGs) is required. Familiarity with the VNRs and their preparation process is desirable. Previous experience working with government institutions and international organizations is desirable.</p>
<p>Responsibilities: The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty. Welcome guests upon arrival and provide a warm, professional, and personalized experience. Maintains the highest standard of professionalism, ethics and attitude towards guests and colleagues. Assist guests with check-in, check-out, and general hotel inquiries. Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution. Coordinate with other hotel departments to ensure seamless guest experiences. Conduct daily guest engagement activities and follow up on guest feedback. Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made. Maintain accurate guest profiles and update relevant information in the hotel system. Promote hotel facilities, services, and special offers to guests. Monitor guest satisfaction levels and contribute to improving service quality. Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling). Support the Front Office team during peak operational periods when required. Ensure compliance with hotel policies, procedures, and brand standards. Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports. Meet the required daily quota for Guest courtesy calls as established by management. Conducts show around of the hotel when requested. Maintain a complete knowledge of: Hotels features/services, hours of operation. Hotels restaurant and menu price range. Hotels room types, numbers, names, amenities and location. All the Repeat Guest/ Special Guest programs and packages. All room rates, special packages and promotions. Co-ordinates and assists with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests. Follows Hotel s telephone etiquette standards. Enrollment of new loyalty members and updates certificate maintenance when applicable. Drives Rate and RevPAR through up-selling room brand. Follow departmental policies and procedures. Follow all safety and sanitation policies. Other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</p><p>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</p><p>Excellent communication and interpersonal skills.</p><p>Strong guests service and problem-solving abilities.</p><p>Professional appearance and positive attitude.</p><p>Ability to work under pressure and handle multiple tasks effectively.</p><p>Strong organizational and time management skills.</p><p>Proficient in the English language (verbal & written).</p><p>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</p><p>Knowledge of computerized Front Office systems required.</p><p>Must have the ability to handle cash effectively and accurately.</p>