Logistics Manager Jobs - Amman Jordan

<p><h4>Job description</h4> <p>At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.</p> <p>Join EY and help to build a better working world.</p> <h4>The opportunity</h4> <p>EY is looking for a senior auditor to assist our audit team in accurately reporting financial statements and offering valuable insights on accounting matters.</p> <h4>Your key responsibilities</h4> <p>As part of the audit team, you'll contribute technically to audit engagements and internal projects. You'll build relationships, identify potential business opportunities for EY, and focus on anticipating risks. Additionally, you'll ensure that client deliverables are of high quality and undergo review by the next-level reviewer before submission.</p> <h4>Skills and attributes for success</h4> <ul> <li>Strong academic record, including a degree or professional qualification, such as ACCA, CPA, CA</li> <li>4+ years of professional experience in external audit from professional services firms</li> <li>Track record with a leading international audit firm</li> </ul> <p><strong>Ideally, you’ll also</strong></p> <ul> <li>Proficiency in the Arabic and English languages</li> </ul> <h4>What we look for</h4> <p>We seek confident entrepreneurs to drive innovative strategic visions and shape their unique EY journey with business acumen.</p> <h4>What we offer you</h4> <p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.</p> <p>Are you ready to shape your future with confidence? Apply today.</p> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p> <h4>EY | Building a better working world</h4> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p></p><p></p>

<p>Define and assess a client s Minimum Viable Company (MVC) identifying the core capabilities, systems, and dependencies required to sustain operations during disruption. Lead Technology Impact Analyses (TIA) to map the relationships between business services, applications, infrastructure, and third-party providers, and understand the operational consequences of their failure. Evaluate data centers, cloud environments, network architecture and applications from a resilience and recoverability perspective identifying single points of failure, weak failover strategies, or latency risks. Design and recommend modern resilience solutions, including immutable backups, data vaulting, tiered recovery architecture, cloud-native resilience models, and chaos engineering practices. Conduct resilience risk assessments across IT environments helping clients identify exposure to cyber events, operational errors, or infrastructure failure, and advising on mitigation strategies. Perform resilience posture assessments using Deloitte s proprietary frameworks and help clients benchmark against industry standards such as ISO 22301, DORA, NIST, and NIS2. Translate resilience requirements into tangible recovery capabilities such as defining Recovery Time Objectives (RTOs), Recovery Point Objectives (RPOs), and testing protocols for critical services. Develop and implement resilience roadmaps that prioritize quick wins and long-term transformation balancing compliance, technical feasibility, and business expectations. Facilitate scenario-based simulations and tabletop exercises to validate readiness across business and IT stakeholders and refine response protocols based on real-world dynamics. Work cross-functionally with cyber, cloud, infrastructure, and risk teams to embed resilience into transformation programs, ensuring it s considered from the start not after deployment. Support clients in meeting regulatory expectations around operational resilience, including guidance for financial services, energy, and other critical infrastructure sectors. Contribute to the development of Deloitte s resilience offerings, methodologies, and tools helping to shape how we go to market and deliver impact at scale. Leadership Capabilities: Builds own understanding of our purpose and values; explores opportunities for impact. Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent. Understands expectations and demonstrates personal accountability for keeping performance on track. Actively focuses on developing effective communication and relationship-building skills. Understands how their daily work contributes to the priorities of the team and the business.</p><p><strong>Desired Candidate Profile</strong></p><p>Years of experience: 4-8 total years. Strong understanding of technology resilience concepts, including recovery architecture, IT continuity, backup strategies, and failover design. Demonstrated experience conducting Technology Impact Analysis (TIA) or similar exercises to assess critical IT dependencies. Strong Hand-on experience in running or actively participating in Disaster Recovery (DR) Drills Proficiency in developing, executing and maintaining runbooks ability to evaluate data centres, hybrid/cloud infrastructure, and application landscapes through a resilience lens. Ability to translate technical risks into business impact terms and communicate recommendations clearly to non-technical stakeholders. Demonstrated involvement in developing or supporting resilience strategies, roadmaps, or implementation plans for enterprise clients. Knowledge of regulatory expectations around technology resilience, especially within sectors like financial services, energy, or government. Familiarity with business continuity, crisis management, or operational resilience frameworks beyond IT-specific areas. Experience supporting or running tabletop exercises, technical simulations, or chaos engineering experiments. Knowledge of cloud resilience architectures (e.g., multi-AZ/multi-region failover, backup/restore in AWS/Azure/GCP). Understanding of cyber-resilience intersections, such as ransomware preparedness, zero-trust recovery, or secure-by-design principles. -on exposure to modern resilience solutions, such as immutable backups, cyber vaults, DR-as-a-Service (DRaaS), or cloud-native recovery approaches. Experience performing resilience posture assessments and advising on improvements using industry-aligned frameworks (e.g., ISO 22301, DORA, NIST, COBIT). Exposure to emerging technology risk (e.g., AI model resilience, edge computing, or OT/ICS environments). Professional certifications such as ISO 22301 Lead Auditor/Implementer, CBCI, AWS/Azure cloud certs, or DORA/operational resilience credentials.</p>

<p>Senior Consultant, AI Software Engineer, FAAS In Financial Accounting &amp; Advisory Services (FAAS) within Assurance, we assist our clients to address the accounting and financial reporting challenges facing their business. You will be part of a team that provides insight and services that accelerate analytics, decision-making and innovation to build a stronger and more efficient finance function. You will experience ongoing professional development through diverse experiences, world-class learning and individually tailored coaching. That is how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.</p> <p>The opportunity</p> <p>This opportunity is within our Data &amp; AI team and provides advisory services focused on AI Engineering and Generative AI (GenAI). As an AI Engineering professional, you will help businesses unlock value by designing, building, and operationalizing scalable AI solutions using modern MLOps pipelines and cloud-native technologies. You will work on integrating large language models (LLMs), automating workflows with GenAI, and embedding AI capabilities into business processes. The consultant will collaborate with data scientists, engineers, and business leaders to ensure the AI-driven solutions are aligned with strategic goals and deliver tangible business impact. This role will be based in our center of excellence in Jordan and Egypt and will remotely support MENA client engagements. Based on business need, travel will be a requirement. In this fast-moving space, you will be a key driver in identifying opportunities, shaping offerings, and supporting business development efforts.</p> <p>Your key responsibilities</p> <p>In this exciting new role, you will manage up to two projects alongside senior business leaders such as Directors and Partners, and enable clients to define an AI-driven FAAS strategy that appropriately addresses risk and maximizes value from emerging technologies. You will help clients realize business value through AI use-cases including LLMs,GenAI applications, and MLOps implementation. The role will also involve ensuring timely delivery in compliance with regulatory requirements, effective execution of the FAAS service delivery framework, working with other service lines for integrated service delivery, and monitoring engagement team performance against the budget. You will stay on top of emerging AI trends, evaluate innovative AI/GenAI tools, and support go-to-market efforts.</p> <p>Skills and attributes for success</p> <p>Proactivity, accountability, and results-driven mindset will be crucial in this environment. You ll need to manage competing priorities, communicate effectively with both technical and non-technical stakeholders, and drive high-quality, innovative deliverables.</p><p><strong>Desired Candidate Profile</strong></p>To qualify for the role, you must have A bachelor's degree and approximately 4 to 5 years of related work experience Demonstrated work experience of at least 5+ years in a global consulting firm Practical experience in AI and ML development with Python, TensorFlow, PyTorch, and cloud platforms (Azure, AWS, GCP) Hands-on experience building and fine-tuning LLMs, working with frameworks like LangChain, HuggingFace, or OpenAI APIs Experience designing MLOps pipelines, AI solution architecture, and deploying AI models in production Exposure to GenAI use cases such as document summarization, chatbots, intelligent assistants, and code generation Domain knowledge in one or more of the following: Government, Healthcare, Financial Services, Retail, Telecom Strong ability to translate complex business problems into AI solutions with measurable impact Knowledge of data privacy, ethical AI, and responsible AI principles Flexibility and willingness to travel on short notice, as necessary Ideally, you ll also have Track record with a leading consulting firm Experience with GenAI tooling ecosystems such as Azure OpenAI, Google Vertex AI, or AWS Bedrock Proficiency in the Arabic language

<p><h4>Position summary<\/h4>\n<p>Our spa specialists play an important role in support of a number of vital spa functions. At our hotels these associates work to build an experience that is memorable and unique \u2013 with spa services on the side. Our spa specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience.<\/p>\n<p>Whether promoting spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the spa specialist makes transactions feel like part of the experience.<\/p>\n<p>No matter what position you are in, there are a few things that are critical to success \u2013 creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.<\/p>\n<p>Spa specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).<\/p>\n<p>Doing all these things well (and other reasonable job duties as requested) is critical for spa specialists \u2013 to get it right for our guests and our business each and every time.<\/p>\n<h4>Preferred qualifications<\/h4>\n<ul>\n<li><strong>Education:<\/strong> High school diploma or G.E.D. equivalent.<\/li>\n<li><strong>Related work experience:<\/strong> No related work experience.<\/li>\n<li><strong>Supervisory experience:<\/strong> No supervisory experience.<\/li>\n<li><strong>License or certification:<\/strong> None.<\/li>\n<\/ul>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.<\/p>\n<p>Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.<\/p>\n<p>With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy.<\/p>\n<p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.<\/p>\n<p>JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.<\/p>\n<p>In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p>Industry Distribution and Payment Support airlines, travel sellers, and industry stakeholders in the adoption and implementation of Modern Airline Retailing, Offers and Orders capabilities, and IATA payment solutions across Africa and the Middle East, driving industry readiness and successful transformation outcomes. Monitor the execution and progress of regional distribution transformation and payment initiatives across Africa and the Middle East, identifying implementation challenges and providing recommendations and corrective actions to support successful delivery. Track market developments, regulatory changes, industry trends, and competitive dynamics impacting distribution transformation and the payments landscape, identifying opportunities, risks, and actions to accelerate adoption and deliver business value. Develop and maintain regional performance metrics, adoption dashboards, and implementation reports to support data-driven decision-making and provide insights and recommendations to the Head of Industry Distribution and Transformation. Deliver regional workshops, webinars, roadshows, and awareness campaigns on Modern Airline Retailing, Offers and Orders, IATA Settlement Systems, and IATA Payment Initiatives to increase industry understanding, promote best practices, and facilitate the adoption of transformation programs. Regional Mobilization Lead and Execute regional mobilization activities to collect industry input , share updates with industry partners (Agents &amp; Airlines), and to support new business cases or enhance products development . Monitor the progress of regional campaigns and mobilization initiatives, coordinating with internal and external stakeholders to ensure timely completion of agreed actions, and provide regular status updates and recommendations to management. IATA Settlement Systems (ISS) and local Governance Support In collaboration with Country Managers, build and maintain strong relationships with airlines, travel agents, and freight forwarders to support the adoption and growth of IATA's financial and distribution services. Manage and influence local ISS governance bodies (APJC, CC, LFCAG, and other relevant forums) to drive effective decision-making, ensure the implementation of robust risk management frameworks, and maintain alignment with global governance standards while ensuring full legal and regulatory compliance. Monitor and forecast market developments, industry trends, and emerging risks, proactively identifying opportunities to enhance ISS performance, customer value, and market penetration. Drive customer excellence across assigned markets by proactively understanding stakeholder needs, managing escalations effectively, and strengthening customer satisfaction, loyalty, and confidence in IATA's services. Manage ISS expansion and other initiatives/ projects across assigned markets, collaborating with project teams and cross-functional stakeholders at local, regional, and headquarters levels throughout the project lifecycle, from business case development and stakeholder engagement to implementation and post-launch review. Teamwork and Expert Knowledge Build strong partnerships with internal stakeholders and senior management to support the achievement of regional objectives and global strategy, while providing guidance to Area Managers on Payment and Distribution initiatives to ensure alignment with organizational priorities. Contribute to a culture of inclusion, integrity, collaboration, innovation, and continuous improvement, fostering strong teamwork and a customer-centric mindset across the region. Collaborate effectively across functions in an agile and forward-looking manner, anticipating challenges, identifying opportunities, and proactively recommending solutions to support business success. Provide quantitative and qualitative market insights and analysis to support global Financial Services, Payments, and Distribution strategies, ensuring regional market needs and opportunities are reflected in strategic decision-making. Partner with regional and global Subject Matter Experts to strengthen organizational capabilities, promote knowledge sharing, and support the continuous development of regional expertise in Financial Services and Distribution.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree (Bachelor or Master) in Business, Economics, Aviation, Data/Analytics, or a related field;</li><li>Minimum 7 years experience in the aviation and/or travel industry, particularly in distribution and travel retail environment;</li><li>Strong Understanding of IATA Agency Programme, IATA Settlement Systems (ISS), Modern Airline Retailing, and IATA payment programs;</li><li>Demonstrated ability to influence senior industry stakeholders, lead executive-level presentations, and engage effectively with internal and external subject matter experts.</li><li>Excellent communication skills; ability to deal with a wide range of clients and professionally address any level of management</li><li>A strong track record of successful public speaking engagements;</li><li>Strong skills in workshop facilitation, stakeholder engagement, and operational planning</li><li>Excellent oral and written communications skills in English, Arabic and French</li><li>Travel Required: Y</li></ul>

<p>Industry Distribution and Payment Support airlines, travel sellers, and industry stakeholders in the adoption and implementation of Modern Airline Retailing, Offers and Orders capabilities, and IATA payment solutions across Africa and the Middle East, driving industry readiness and successful transformation outcomes. Monitor the execution and progress of regional distribution transformation and payment initiatives across Africa and the Middle East, identifying implementation challenges and providing recommendations and corrective actions to support successful delivery. Track market developments, regulatory changes, industry trends, and competitive dynamics impacting distribution transformation and the payments landscape, identifying opportunities, risks, and actions to accelerate adoption and deliver business value. Develop and maintain regional performance metrics, adoption dashboards, and implementation reports to support data-driven decision-making and provide insights and recommendations to the Head of Industry Distribution and Transformation. Deliver regional workshops, webinars, roadshows, and awareness campaigns on Modern Airline Retailing, Offers and Orders, IATA Settlement Systems, and IATA Payment Initiatives to increase industry understanding, promote best practices, and facilitate the adoption of transformation programs. Regional Mobilization Lead and Execute regional mobilization activities to collect industry input , share updates with industry partners (Agents &amp; Airlines), and to support new business cases or enhance products development . Monitor the progress of regional campaigns and mobilization initiatives, coordinating with internal and external stakeholders to ensure timely completion of agreed actions, and provide regular status updates and recommendations to management. IATA Settlement Systems (ISS) and local Governance Support In collaboration with Country Managers, build and maintain strong relationships with airlines, travel agents, and freight forwarders to support the adoption and growth of IATA's financial and distribution services. Manage and influence local ISS governance bodies (APJC, CC, LFCAG, and other relevant forums) to drive effective decision-making, ensure the implementation of robust risk management frameworks, and maintain alignment with global governance standards while ensuring full legal and regulatory compliance. Monitor and forecast market developments, industry trends, and emerging risks, proactively identifying opportunities to enhance ISS performance, customer value, and market penetration. Drive customer excellence across assigned markets by proactively understanding stakeholder needs, managing escalations effectively, and strengthening customer satisfaction, loyalty, and confidence in IATA's services. Manage ISS expansion and other initiatives/ projects across assigned markets, collaborating with project teams and cross-functional stakeholders at local, regional, and headquarters levels throughout the project lifecycle, from business case development and stakeholder engagement to implementation and post-launch review. Teamwork and Expert Knowledge Build strong partnerships with internal stakeholders and senior management to support the achievement of regional objectives and global strategy, while providing guidance to Area Managers on Payment and Distribution initiatives to ensure alignment with organizational priorities. Contribute to a culture of inclusion, integrity, collaboration, innovation, and continuous improvement, fostering strong teamwork and a customer-centric mindset across the region. Collaborate effectively across functions in an agile and forward-looking manner, anticipating challenges, identifying opportunities, and proactively recommending solutions to support business success. Provide quantitative and qualitative market insights and analysis to support global Financial Services, Payments, and Distribution strategies, ensuring regional market needs and opportunities are reflected in strategic decision-making. Partner with regional and global Subject Matter Experts to strengthen organizational capabilities, promote knowledge sharing, and support the continuous development of regional expertise in Financial Services and Distribution.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree (Bachelor or Master) in Business, Economics, Aviation, Data/Analytics, or a related field;</li><li>Minimum 7 years experience in the aviation and/or travel industry, particularly in distribution and travel retail environment;</li><li>Strong Understanding of IATA Agency Programme, IATA Settlement Systems (ISS), Modern Airline Retailing, and IATA payment programs;</li><li>Demonstrated ability to influence senior industry stakeholders, lead executive-level presentations, and engage effectively with internal and external subject matter experts.</li><li>Excellent communication skills; ability to deal with a wide range of clients and professionally address any level of management- A strong track record of successful public speaking engagements;</li><li>Strong skills in workshop facilitation, stakeholder engagement, and operational planning</li><li>Excellent oral and written communications skills in English, Arabic and French</li><li>Travel Required: Y</li></ul>

<p>Support the execution of the Bank s innovation strategy by leading the development, implementation, and delivery of innovation initiatives that enhance digital banking services, improve customer experience, and drive operational efficiency. The role is responsible for managing the innovation pipeline, coordinating cross-functional initiatives, conducting market and customer research, and fostering a culture of innovation across the Bank.</p><p><strong>Key Responsibilities</strong></p><p><strong>Leadership &amp; People Management</strong></p><ul><li>Define the Unit s objectives and KPIs in alignment with the Department s strategy.</li><li>Lead, coach, develop, and evaluate Innovation Unit employees to ensure high performance and continuous professional development.</li><li>Monitor attendance, approve leave, allocate resources, and ensure the effective delivery of the Unit s responsibilities.</li><li>Promote collaboration, creativity, accountability, and continuous improvement within the team.</li></ul><p><strong>Innovation Delivery</strong></p><ul><li>Manage the end-to-end execution of innovation initiatives from ideation through implementation and post-launch evaluation.</li><li>Coordinate the development of innovative digital products, services, and customer journeys across the Bank s electronic channels.</li><li>Support the implementation of digital transformation initiatives by identifying opportunities to simplify banking processes and improve customer experience.</li><li>Monitor innovation initiatives to ensure delivery within agreed scope, timelines, quality standards, and budget.</li></ul><p><strong>Market Research &amp; Innovation Development</strong></p><ul><li>Conduct market research, competitor benchmarking, customer analysis, and technology assessments to identify innovation opportunities.</li><li>Monitor global trends in digital banking, fintech, artificial intelligence, open banking, automation, and emerging technologies.</li><li>Prepare business cases, feasibility studies, and recommendations for new innovation initiatives.</li><li>Evaluate customer feedback and business requirements to recommend enhancements to digital products and services.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Coordinate with Retail Banking, Digital Banking, IT, Operations, Risk, Compliance, Marketing, and other business units to successfully deliver innovation initiatives.</li><li>Facilitate workshops and working sessions to identify, evaluate, and prioritize innovation opportunities.</li><li>Support the implementation of customer-centric solutions that improve service quality and operational efficiency.</li></ul><p><strong>Partnership Management</strong></p><ul><li>Coordinate with fintech companies, technology providers, and external partners during the implementation of innovation initiatives.</li><li>Support the evaluation of new technologies and partnership opportunities to enhance the Bank s innovation capabilities.</li><li>Monitor vendor performance and ensure successful delivery of agreed innovation outcomes.</li></ul><p><strong>Innovation Governance &amp; Reporting</strong></p><ul><li>Maintain the innovation pipeline and monitor the progress of innovation initiatives.</li><li>Prepare periodic management reports, dashboards, and presentations highlighting project status, KPIs, risks, achievements, and business impact.</li><li>Ensure innovation initiatives comply with internal policies, regulatory requirements, information security standards, and governance frameworks.</li><li>Identify project risks and recommend mitigation plans.</li></ul><p><strong>Innovation Culture</strong></p><ul><li>Support employee innovation programs, ideation campaigns, and innovation awareness initiatives across the Bank.</li><li>Promote knowledge sharing and innovation best practices across business units.</li><li>Encourage continuous learning and adoption of emerging technologies.</li></ul><p><strong>Business Continuity</strong></p><ul><li>Serve as a Primary or Alternate member of the Bank s Business Continuity Plan (BCP) and officially established emergency response teams, carrying out assigned responsibilities to minimize business disruption during crises.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.</li><li>Professional certifications in Innovation Management, Digital Transformation, Agile, Product Management, Design Thinking, or Project Management are considered an advantage.</li><li>Minimum of 8 years of relevant experience in Digital Banking, Innovation, Electronic Banking, Product Management, Digital Transformation, or related fields.</li><li>Experience managing cross-functional projects and delivering digital initiatives within the banking sector.</li><li><strong>Skills &amp; Competencies</strong></li><li>Innovation and Design Thinking</li><li>Digital Banking Knowledge</li><li>Product and Service Development</li><li>Project and Portfolio Coordination</li><li>Business Analysis and Problem Solving</li><li>Market Research and Competitive Analysis</li><li>Customer Experience (CX) Awareness</li><li>Stakeholder Management</li><li>Vendor and Partnership Coordination</li><li>Strong Communication and Presentation Skills</li><li>Planning and Organizational Skills</li><li>Analytical and Decision-Making Skills</li><li>Knowledge of Banking Products, Services, and Regulatory Requirements</li><li>Proficiency in Microsoft Office and the Bank s operating systems</li><li>Ability to work effectively under pressure and manage multiple priorities</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company:Description:<p>As a Translator (English–Arabic / Arabic–English), you will deliver high-quality translations for business-critical documents and communications, ensuring accuracy, clarity, and cultural relevance. You will manage multiple translation requests, coordinate with internal stakeholders and external service providers, and consistently deliver on tight deadlines while maintaining strong quality standards.</p><br>We will count on you to:<ul><li>Translate complex documents and communications accurately between English and Arabic, ensuring cultural and contextual appropriateness.</li><li>Use Trados CAT Tool to maintain translation consistency, quality, and productivity.</li><li>Coordinate with internal stakeholders and external service providers to meet project requirements and deadlines.</li><li>Manage expectations regarding translation timelines, quality, and deliverables with clients and internal teams.</li><li>Handle high volumes of translation work while maintaining accuracy and meeting tight deadlines.</li><li>Maintain strong organization and time management practices while balancing multiple projects.</li></ul>What you need to have:<ul><li>Bachelor’s degree in Translation, Languages, or a related field.</li><li>2–4 years of professional translation experience (English–Arabic and Arabic–English).</li><li>Proficiency in Trados CAT Tool.</li><li>Strong organizational, time management, and communication skills.</li></ul>What makes you stand out?<ul><li>Experience or knowledge in consulting or a professional services environment.</li><li>Demonstrated ability to manage high volumes of work under tight deadlines.</li><li>Experience coordinating effectively with external translation vendors/service providers.</li></ul>Why join our team:<p>We help you be your best through professional development opportunities, interesting work and supportive leaders.<br>We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.<br>Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.</p><br>Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a highly skilled and dedicated Translator with 2 - 4 years of professional experience specializing in English to Arabic and Arabic to English translation.</p><br><br><br><p>The ideal candidate will have a strong background in consulting or a related field, and the ability to handle high volumes of work under tight deadlines.</p><br><br><br><p>This role requires exceptional organizational and time management skills, along with the ability to manage expectations and coordinate with external service providers effectively. Proficiency in Trados CAT Tool is essential to ensure translation consistency and efficiency.</p><br><br><br><p><b>Key Responsibilities:</b></p><br><br><ul><li>Translate complex documents and communications accurately and efficiently between English and Arabic, ensuring cultural and contextual appropriateness.</li><li>Utilize Trados CAT Tool to enhance translation quality, consistency, and productivity.</li><li>Coordinate with internal stakeholders and external service providers to meet project requirements and deadlines.</li><li>Manage expectations of clients and internal teams regarding translation timelines, quality, and deliverables.</li><li>Handle high volumes of translation work while maintaining accuracy and meeting tight deadlines.</li><li>Maintain strong organization and time management practices to balance multiple projects simultaneously.</li><li>Demonstrate dedication and commitment to delivering high-quality translation services aligned with Mercer’s standards and values.</li></ul><br><p><b>Qualifications:</b></p><br><br><ul><li>Bachelor’s degree in Translation, Languages, or any related field is required.</li><li>Minimum of 2 - 4 years of professional translation experience, specifically English-Arabic and Arabic-English.</li><li>Proficiency in Trados CAT Tool is required.</li><li>Preferred experience or knowledge in consulting or related professional services.</li><li>Strong skills in expectation management with clients and stakeholders.</li><li>Experience managing high volumes of work under tight deadlines.</li><li>Excellent organizational and time management skills.</li><li>High level of dedication, commitment, and professionalism.</li><li>Strong communication and interpersonal skills.</li></ul><br><p> Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.<br>Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.<br>Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.<br></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Maintaining Guest Services and Front Desk Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Managing Projects and Policies<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Maintaining Guest Services and Front Desk Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Managing Projects and Policies<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Description</h4> <p>We're looking for Google Apigee Cloud expert with over 5 years of hands-on experience in designing, developing, and managing API solutions on Google Cloud Platform (GCP). The ideal candidate will be responsible for architecting secure, scalable, and high-performing API ecosystems using Apigee, while collaborating with cross-functional teams to enable seamless digital transformation.</p> <h4>Key responsibilities:</h4> <ul> <li><strong>API design & development:</strong> Architect, design, and implement APIs using Apigee Edge/Apigee X, ensuring scalability and maintainability.</li> <li><strong>API gateway management:</strong> Configure, deploy, and manage API proxies, policies, and traffic flows.</li> <li><strong>Security & compliance:</strong> Implement OAuth, JWT, API keys, and other authentication/authorization mechanisms to secure APIs.</li> <li><strong>Performance optimization:</strong> Monitor, analyze, and optimize API performance, latency, and throughput.</li> <li><strong>Integration:</strong> Connect APIs with backend services, microservices, and third-party applications.</li> <li><strong>Monitoring & analytics:</strong> Utilize Apigee analytics and logging tools to track API usage, detect anomalies, and improve reliability.</li> <li><strong>Collaboration:</strong> Work closely with developers, architects, and DevOps teams to align API strategies with business goals.</li> <li><strong>Documentation & best practices:</strong> Maintain clear API documentation, enforce governance, and promote API-first culture.</li> </ul> <h4>Requirements</h4> <ul> <li><strong>Experience:</strong> 5+ years of professional experience in API management, with at least 3 years focused on Apigee.</li> <li><strong>Technical expertise:</strong> Strong knowledge of REST, SOAP, GraphQL, JSON, XML, and microservices architecture.</li> <li><strong>Cloud knowledge:</strong> Proficiency in Google Cloud Platform (GCP) services such as Cloud Functions, Pub/Sub, BigQuery, and Kubernetes (GKE).</li> <li><strong>Security:</strong> Deep understanding of API security standards, identity management, and compliance frameworks.</li> <li><strong>DevOps & CI/CD:</strong> Hands-on experience with Jenkins, Git, Docker, and CI/CD pipelines for API deployment.</li> <li><strong>Problem-solving:</strong> Strong analytical and troubleshooting skills with ability to resolve complex API issues.</li> <li><strong>Communication:</strong> Excellent verbal and written communication skills to collaborate across teams and stakeholders.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><strong><u>JOB PURPOSE</u></strong><br><span>The courier is responsible for sorting, delivering and picking up all inbound and outbound shipments within the service area designated by the company as per prescribed quality levels of service to our customers.</span><br><br><p><strong><u>PRINCIPAL ACCOUNTABILITIES</u></strong></p><br><br><br><br><p><span><span>1.</span></span><span>Ensure that all deliveries for each cycle are completed in a timely and professional manner as per DHL standards,</span></p><br><br><br><p><span><span>2.</span></span><span>Ensure that all shipment scanning and system requirements are completed as per standards, download of data is completed promptly to ensure 100% accurate and timely data to the network.</span></p><br><br><br><p><span><span>3.</span></span><span>Ensure that all-necessary paperwork for shipments associated with pick ups and deliveries is fully completed to DHL standards before the freight is sent to re-weigh to ensure perfect shipments.</span></p><br><br><br><p><span><span>4.</span></span><span>Maintain a proactive approach towards security of freight, facility and personnel and suggest smarter work practices that will ensure that through teamwork the staffmeet all KPI standards and our customers are continually provided enhanced services.</span></p><br><br><br><p><span><span>5.</span></span><span>Ensure a high level of rapport and communication is maintained with both internal and external customers while promoting DHL’s professional image.</span></p><br><br><br><p><span><span>6.</span></span><span>Promote and sell value added services like TDD, Import Express, Insurance and participate actively in the Sales lead incentive programme thus helping towards company revenue.</span></p><br><br><br><p><span><span>7.</span></span><span>Communicate with despatch professionally and as per time deadlines indicated to ensure that all pick ups and requests are actioned as per commitment to our customers.</span></p><br><br><br><p><span><span>8.</span></span><span>Ensure that the vehicle is clean and tidy at all times thereby portraying the image of a market leader and drive carefully and safely adhering to the traffic regulations of the country and ensuring safety of both self and others on the road.</span></p><br><br><br><p><span><span>9.</span></span><span>Comply with the ground operation ISO procedures as outlined in the manual and safe working practices both within and outside the workplace.</span></p><br><br><br><p><span><span>10.</span></span><span>Adhere to work timings, policies and procedures of the company, housekeeping guidelines and ensure that self is well groomed as per DHL dress code at all times.</span></p><br><br><br><p><strong><u>NATURE AND SCOPE</u></strong></p><br><br><br><p><strong><span><span>a)</span></span></strong><strong><span>Context</span></strong></p><br><br><br><p><span>The courier represents DHL to our customers on a day-to-day basis, hence the service extended and relationship developed with our customers strengthens the business relationship.</span></p><br><br><br><p><strong><span><span>b)</span></span></strong><strong><span>Reporting Relationships</span></strong></p><br><br><br><p><span>Reports to the team leader.</span></p><br><br><br><p><strong><span><span>c)</span></span></strong><strong><span>Contacts</span></strong></p><br><br><br><span>Internal</span><p><span><span>§</span></span><span>Service</span><span>Center</span><span>Managers</span></p><br><br><p><span><span>§</span></span><span>CS Supervisors and team leaders</span></p><br><br><p><span><span>§</span></span><span>CS staff</span></p><br><br><p><span><span>§</span></span><span>Despatch</span></p><br><br><p><span><span>§</span></span><span>Sales</span></p><br><br><p><span><span>§</span></span><span>Land operations</span></p><br><br><p><span><span>§</span></span><span>THP agents</span></p><br><br><p><span><span>§</span></span><span>Senior couriers</span></p><br><br><p><span><span>§</span></span><span>Services trainer</span></p><br><br><br><span>External</span><p><span><span>§</span></span><span>Customers</span></p><br><br><br><p><strong><span><span>d)</span></span></strong><strong><span>Problem Solving</span></strong></p><br><br><br><p><span><span>§</span></span><span>Manage the day to day issues and queries of customers in one’s own route.</span></p><br><br><br><p><strong><span><span>e)</span></span></strong><strong><span>Decision Making</span></strong></p><br><br><br><p><span><span>§</span></span><span>Can take decisions on individual run in terms of scheduling work load to ensure deadlines and standards are met.</span></p><br><br><br><p><strong><span><span>f)</span></span></strong><strong><span>Planning and Organisation</span></strong></p><br><br><br><p><span><span>§</span></span><span>Organise their route to ensure that all deliveries, pickups, data download and paperwork are 100% completed as per standards.</span></p><br><br><p><span><span>§</span></span><span>Plan a course of action to ensure that individual targets on sales leads are met.</span></p><br><br><br><p><strong><span><span>g)</span></span></strong><strong><span>Job Challenge</span></strong></p><br><br><br><p><span><span>§</span></span><span>Strive to meet pick up and delivery deadlines even on busy days without comprising on service to customers and completion of internal procedures, such as scanning, loading of data, courier de-brief, etc.</span></p><br><br><br><p><strong><u>KNOWLEDGE, SKILLS AND EXPERIENCE</u></strong></p><br><br><br><br><span>§</span><span>Prior experience in a service industry preferable</span><br><span>§</span><span>Excellent verbal and written English communication skills</span><br><span>§</span><span>Good planning &amp; organising skills</span><br><span>·</span><span>Demonstrates high level of commitment, energy and resilience.</span><span>·</span><span>Passion for delighting customers.</span><br><span>·</span><span>Committed to delivering quality results and exceeding expectations.</span><br><span>§</span><span>Good attention for detail</span><br><span>§</span><span>Good at building relationships and interpersonal skills</span><br><span>§</span><span>Team player</span><br><span>§</span><span>Self motivated and able to work pressure and time deadlines</span><br><span>§</span><span>Adheres to company policies and procedures</span><span>§</span><span>Have a valid and clean UAE driving licence</span><br> <br><br><br> </div>

<p><h4>About Zaincash</h4> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p> <h4>Responsibilities:</h4> <p><strong>1. AI strategy and use case development</strong><br> Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br> Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br> Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p> <p><strong>2. Solution design and technical leadership</strong><br> Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br> Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br> Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br> Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p> <p><strong>3. Proof of concept and production delivery</strong><br> Lead AI proof of concepts from problem framing to testing and business validation.<br> Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br> Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br> Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p> <p><strong>4. AI governance, risk, and compliance</strong><br> Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br> Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br> Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br> Define approval gates for AI use cases before they are deployed into production.</p> <p><strong>5. Data and platform readiness</strong><br> Assess the availability, quality, and accessibility of data required for AI use cases.<br> Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br> Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br> Promote reusable patterns instead of isolated experiments.</p> <p><strong>6. Vendor and partner evaluation</strong><br> Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br> Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br> Support procurement and management in making informed build versus buy decisions.</p> <p><strong>7. Team enablement and knowledge sharing</strong><br> Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br> Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br> Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p> <h4>Requirements</h4> <p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br> 8-plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br> Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br> Strong software engineering background, preferably with Python and API based system integration.<br> Experience designing and delivering production grade AI or data driven solutions.<br> Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br> Strong understanding of data privacy, security, responsible AI, and model governance.<br> Ability to communicate clearly with both technical and non-technical stakeholders.<br> Strong problem solving skills and ability to challenge unclear or low value AI ideas.</p> <h4>Preferred qualifications:</h4> <ul> <li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li> <li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li> <li>Experience with Arabic language AI use cases, OCR, document processing, or image based verification.</li> <li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li> <li>Experience evaluating AI vendors and preparing business cases for technology investment.</li> <li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li> </ul></p><p></p>

<p>Responsible for leading and coordinating digital banking projects and Agile delivery activities within the banking and financial services industry. Collaborate closely with cross-functional teams including business, IT, operations, compliance, and external vendors to ensure successful delivery of digital initiatives aligned with business objectives and customer expectations. Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives while supporting teams in adopting Agile best practices and continuous improvement culture. Work closely with product owners and stakeholders to prioritize requirements, manage project backlogs, and ensure clear communication across teams. Monitor project timelines, deliverables, risks, dependencies, and escalations while providing regular management reporting and status updates. Support issue resolution, testing coordination, and delivery governance to ensure smooth project execution in fast-paced banking environments. Drive digital transformation and innovation initiatives across mobile banking, onboarding, payments, customer experience, and digital channels while ensuring compliance with banking standards and operational excellence. Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure effective team collaboration and performance. Coach and guide teams in Agile principles, best practices, and Scrum frameworks to foster a culture of self-organization and accountability. Work closely with product owners to define and prioritize the product backlog, ensuring clarity and shared understanding among team members. Help resolve impediments and challenges faced by the team to ensure smooth progress toward project goals. Collaborate with stakeholders and management to foster open communication regarding project status, risks, and opportunities for improvement. Promote continuous improvement by encouraging reflection and adaptation within teams and by implementing best practices in Agile methodologies. Monitor team performance and progress, providing metrics and reports to stakeholders to assess team health and effectiveness. Support and mentor team members, encouraging skill development and fostering a positive work environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in computer science, business administration, or a related field. 5+ years of experience as a Scrum Master or in a similar role, preferably within the banking or financial services industry. Deep understanding of Agile methodologies, particularly Scrum, and experience in Agile project management. Skilled in stakeholder management, Agile delivery, project coordination, team collaboration, risk management, vendor coordination, and continuous process improvement with strong focus on customer-centric digital solutions and service excellence Strong understanding of the payments &amp; banking services. Certification as a Scrum Master (CSM, PSM, or any equivalent Project management certification) is highly desirable. Proven experience leading teams in delivering successful projects in a fast-paced environment. Excellent communication, facilitation, and interpersonal skills. Strong analytical and problem-solving abilities. Ability to influence and drive change within teams and organizations. Commitment to fostering a culture of continuous improvement and innovation.</p>

<p> <b>Job Description:</b> </p> <p> </p> <p>We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large.</p> <p> </p> <p> <b>About the Role:</b> </p> <p> </p> <div> <p>Wiley is seeking a talented <b>Software Engineer</b> to join our innovative <b>Search Team</b>. In this role, you will help design, build, and maintain the backend search systems that power millions of user interactions globally.</p> <p> </p> <p>You will work on scalable, high-performance search solutions built on <b>Apache Solr</b>, collaborating on services and infrastructure across a modern backend technology stack that includes <b>Java, Docker, Kafka, and Solr</b>. This is an exciting opportunity for an engineer who enjoys solving complex challenges related to search relevance, performance, scalability, and reliability within large-scale distributed systems.<br> </p> How You Will Make an Impact:<br> <p>As a Software Engineer, you will:</p> <ul> <li>Design, develop, and maintain core search platform components and backend systems.</li> <li>Build and enhance scalable services and features that improve search performance, relevance, and reliability.</li> <li>Troubleshoot and resolve issues across development, testing, and production environments.</li> <li>Contribute to architectural discussions, technical design reviews, and code reviews.</li> <li>Improve software quality through automated testing, refactoring, and proactive management of technical debt.</li> <li>Collaborate effectively with cross-functional teams and colleagues across multiple regions and time zones.</li> <li>Support the continuous improvement of engineering practices, processes, and platform capabilities.<br> </li> </ul><b> What We Look For:</b><br> Required Qualifications <ul> <li>Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.</li> <li>Professional experience developing applications using <b>Java</b>, with a strong understanding of object-oriented programming principles, data structures, and software design patterns.</li> <li>Experience writing unit and integration tests using frameworks such as <b>JUnit</b> and <b>Mockito</b>.</li> <li>Hands-on experience working with <b>Git</b> and <b>Linux-based environments</b>.</li> <li>Strong analytical and problem-solving skills with a focus on quality and continuous improvement.</li> <li>Excellent verbal and written communication skills in English.</li> <li>Ability to work effectively both independently and as part of a distributed team.</li> </ul> Preferred Qualifications <ul> <li>Experience designing and building <b>RESTful APIs</b> and backend services.</li> <li>Experience working with search technologies or within the information retrieval domain.</li> <li>Hands-on experience with <b>Apache Solr</b>, <b>Elasticsearch</b>, or other Lucene-based search platforms.</li> <li>Familiarity with distributed systems and event-driven architectures using technologies such as <b>Kafka</b>.</li> <li>Experience with cloud-native and DevOps technologies including <b>Docker</b>, <b>Kubernetes</b>, <b>Jenkins</b>, <b>GitHub Actions</b>, and/or <b>Google Cloud Platform (GCP)</b>.</li> </ul> </div> <p> </p> <p> </p> <p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable&nbsp;prices . We are part of IKEA Al-Homaizi Limited, operating in&nbsp;three countries - Kuwait, Jordan, and Morocco.</p><br><p>We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status, nationality, political opinion, union affiliation, social or ethnic origin.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion &amp;&nbsp;Diversity,&nbsp;All with&nbsp;Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><ul><li>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts.</li><li>Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to:</li><li>Your focus area is our Småland; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting.</li><li>When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout.</li><li>Operate and Support Store activities.</li><li>Provide a day out for the whole family.</li><li>Maintain the communications of the shopping tools for any services and campaigns to be up to date.</li><li>Secure an easy buying process from home to home.</li><li>Act as a highly efficient, and staffed, sales mechanism.</li><li>Show home furnishing solutions full of inspiring home furnishing ideas.</li><li>You’re the first one to meet our customers making sure meeting their wishes and needs.</li><li>Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store.</li><li>Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required.</li><li>Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click &amp; Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience.</li><li>Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</li></ul><p><strong>&nbsp; Functional / Technical Skills</strong></p><br><ul><li>Good understanding of Småland operational routines, including child registration, safety procedures, and capacity control.</li><li>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</li><li>Ability to follow Småland guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</li><li>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</li><li>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</li><li>Ability to use basic store systems and registration tools for Småland check-in and customer support tasks.</li><li>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</li><li>Ability to maintain cleanliness, organization, and safety standards in the Småland play area and entrance zone.</li><li>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</li><li>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</li><li>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</li><li>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</li></ul><br>Qualifications<br><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Småland.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul><br>Additional Information<br><p>* Local employment regulations applies</p><br><br><br> </div>

<p><b>Responsibilities</b></p> <ul> <li>Build, maintain, and strengthen relationships with high-value commercial clients and institutions.</li> <li>Conduct regular meetings with clients to identify their financial needs, analyze requirements, and recommend suitable banking solutions.</li> <li>Coordinate with internal departments to ensure timely delivery and implementation of banking products and services.</li> <li>Collect and report client feedback to support service improvement and enhance customer satisfaction.</li> <li>Process and manage all sales-related documentation accurately, professionally, and within agreed timelines.</li> <li>Maintain accurate client records and update customer information in the bank's systems.</li> <li>Monitor client portfolios and ensure all banking activities comply with internal policies and regulatory requirements.</li> <li>Participate in committees, meetings, and projects as assigned, and implement approved decisions.</li> <li>Contribute to achieving sales targets while delivering a high standard of customer service and relationship management.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications</b></p> <ul> <li>Bachelor's degree in Finance, Banking, Business Administration, or a related field.</li> <li>1 3 years of experience in banking, financial services, sales, or a similar role (1 year of relevant experience preferred).</li> <li>Knowledge of banking products, commercial banking operations, and customer relationship management.</li> <li>Understanding of banking regulations, policies, procedures, and compliance requirements.</li> <li>Strong analytical, problem-solving, and decision-making skills.</li> <li>Excellent communication, negotiation, and interpersonal skills.</li> <li>Strong customer service and sales orientation.</li> <li>Ability to work collaboratively in a team environment and manage multiple priorities.</li> <li>Proficiency in Microsoft Office applications and banking systems.</li> <li>Good command of English (written and spoken).</li> <li>Fresh graduates are welcome to apply.</li> </ul>

<p><h4>Role overview</h4> <p>We are seeking a customer-facing infrastructure professional to provide end-to-end operational support, technical guidance, and service coordination. The ideal candidate will combine strong hands-on technical expertise with excellent stakeholder management to ensure high availability, proactive risk mitigation, and exceptional customer service.</p> <h4>Key responsibilities</h4> <li>Act as the primary technical contact for customer operational issues, escalations, and service reviews.</li> <li>Manage and support infrastructure including storage, compute, SAN, and backup platforms.</li> <li>Monitor infrastructure health, performance, capacity, and lifecycle, providing proactive recommendations and risk mitigation.</li> <li>Plan and coordinate hardware/software upgrades and change activities.</li> <li>Coordinate field services, work orders, engineer dispatch, spare parts, and partner activities.</li> <li>Deliver regular reports on asset health, incidents, capacity, and service improvements.</li> <li>Build strong customer relationships while ensuring SLA compliance and continuous service optimization.</li> <h4>Requirements</h4> <li>5+ years of experience in infrastructure support, storage engineering, or technical account management.</li> <li>Strong hands-on experience with Dell technologies: <br> <strong>Storage:</strong> PowerStore, PowerMax, Unity, PowerScale, ECS, Data Domain<br> <strong>Compute:</strong> Dell PowerEdge Servers, MX Platform<br> <strong>SAN:</strong> Connectrix, Brocade</li> <li>Good understanding of SAN/NAS/Object Storage, VMware, networking fundamentals, performance monitoring, capacity planning, and infrastructure troubleshooting.</li> <li>Knowledge of ITIL processes (Incident, Problem, and Change Management).</li> <li>Excellent communication, stakeholder management, and customer-facing skills.</li> <li>Dell certifications are a plus.</li></p><p></p>