Logistics Manager Jobs - Amman Jordan

<p><br></p><p><b>Your key responsibilities</b></p><ul><li>Develop visually compelling proposals, presentations, executive summaries, and other client-facing materials aligned with EY s brand standards.</li><li>Create innovative visual concepts, graphics, infographics, charts, illustrations, and layouts that effectively communicate complex information.</li><li>Design pursuit of deliverables that reflect client priorities, industry context, and strategic win themes.</li><li>Participate in pursuit of kick-off meetings, strategy sessions, proposal reviews, and oral preparation workshops.</li><li>Present design concepts and creative approaches to pursuit teams and stakeholders.</li><li>Collaborate with proposal specialists, deal teams, and subject matter professionals to develop integrated and impactful pursuit materials.</li><li>Lead the visual storytelling approach for strategic pursuits by translating key messages into engaging design solutions.</li><li>Drive design innovation by introducing new formats, interactive content, and creative approaches to proposal development.</li><li>Support content development across multiple formats, including proposals, presentations, digital assets, videos, and interactive materials.</li><li>Ensure consistency with EY s Visual Identity guidelines and global design standards.</li><li>Build and maintain strong relationships with key stakeholders across Service Lines, Sectors, Knowledge, Brand, Marketing and Communications (BMC), and Business Development teams.</li><li>Incorporate client feedback, win/loss insights, and lessons learned to continuously improve pursuit design effectiveness.</li><li>Contribute to the development of design best practices, templates, and reusable assets for future pursuits.</li><li>Support training, coaching, and knowledge-sharing initiatives related to proposal design and visual communication.</li></ul><p>Skills and attributes for success</p><ul><li>Strong graphic design, visual communication, and presentation design capabilities.</li><li>Excellent understanding of visual storytelling, layout design, typography, color theory, and branding principles.</li><li>Creative mindset with the ability to transform complex business concepts into engaging visual content.</li><li>Experience working in fast-paced, deadline-driven environments with multiple priorities.</li><li>Strong stakeholder management and collaboration skills.</li><li>High attention to detail and commitment to quality.</li><li>Ability to influence stakeholders and confidently present design recommendations.</li><li>Strong problem-solving skills and the ability to identify innovative design solutions.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently while managing multiple projects simultaneously.</li></ul><p>To qualify for the role, you must have</p><ul><li>Bachelor's degree in graphic design, Visual Communication, Marketing, Communications, Multimedia Design, or a related field, or equivalent professional experience.</li><li>Approximately 2 5 years of experience in graphic design, proposal design, communications, marketing, business development, or related discipline.</li><li>Strong proficiency in Adobe Creative Suite, including Photoshop, InDesign, Illustrator, and Acrobat Pro.</li><li>Advanced PowerPoint skills with experience developing executive-level presentations and proposal materials.</li><li>Familiarity with Microsoft Office applications, including PowerPoint, Word, Excel, Outlook, and Teams.</li><li>Experience supporting business development activities, strategic pursuits, bids, proposals, or client presentations.</li><li>Experience working in professional services, consulting, or multinational organizations is preferred.</li></ul><p>Ideally, you'll also have</p><ul><li>Experience supporting proposals or pursuit teams in a professional services environment.</li><li>Knowledge of emerging design technologies and digital content development tools.</li><li>Exposure multimedia content creation, video editing, animation, or interactive presentations.</li><li>Familiarity with AI-enabled design and content development tools.</li><li>Understanding of MENA market dynamics and client expectations.</li></ul><p><b>What we look for</b></p><p>We are looking for a creative, collaborative, and detail-oriented professional who is passionate about visual communication and business development. You will thrive in this role if you enjoy transforming ideas into impactful designs, working with diverse stakeholders, and helping teams create compelling client experiences that support winning pursuits.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><u>Skills and attributes for success</u></p><ul><li>Strong graphic design, visual communication, and presentation design capabilities.</li><li>Excellent understanding of visual storytelling, layout design, typography, color theory, and branding principles.</li><li>Creative mindset with the ability to transform complex business concepts into engaging visual content.</li><li>Experience working in fast-paced, deadline-driven environments with multiple priorities.</li><li>Strong stakeholder management and collaboration skills.</li><li>High attention to detail and commitment to quality.</li><li>Ability to influence stakeholders and confidently present design recommendations.</li><li>Strong problem-solving skills and the ability to identify innovative design solutions.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently while managing multiple projects simultaneously.</li></ul><p><u>To qualify for the role, you must have</u></p><ul><li>Bachelor's degree in graphic design, Visual Communication, Marketing, Communications, Multimedia Design, or a related field, or equivalent professional experience.</li><li>Approximately 2 5 years of experience in graphic design, proposal design, communications, marketing, business development, or related discipline.</li><li>Strong proficiency in Adobe Creative Suite, including Photoshop, InDesign, Illustrator, and Acrobat Pro.</li><li>Advanced PowerPoint skills with experience developing executive-level presentations and proposal materials.</li><li>Familiarity with Microsoft Office applications, including PowerPoint, Word, Excel, Outlook, and Teams.</li><li>Experience supporting business development activities, strategic pursuits, bids, proposals, or client presentations.</li><li>Experience working in professional services, consulting, or multinational organizations is preferred.</li></ul><p><u>Ideally, you'll also have</u></p><ul><li>Experience supporting proposals or pursuit teams in a professional services environment.</li><li>Knowledge of emerging design technologies and digital content development tools.</li><li>Exposure multimedia content creation, video editing, animation, or interactive presentations.</li><li>Familiarity with AI-enabled design and content development tools.</li><li>Understanding of MENA market dynamics and client expectations.</li></ul>

<p><h4>About Zaincash</h4> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p> <h4>Responsibilities:</h4> <p><strong>1. AI strategy and use case development</strong><br> Identify high-value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br> Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br> Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p> <p><strong>2. Solution design and technical leadership</strong><br> Translate business problems into practical AI solution designs, including LLM-based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br> Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br> Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br> Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p> <p><strong>3. Proof of concept and production delivery</strong><br> Lead AI proof of concepts from problem framing to testing and business validation.<br> Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br> Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br> Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p> <p><strong>4. AI governance, risk, and compliance</strong><br> Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human-in-the-loop controls.<br> Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br> Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br> Define approval gates for AI use cases before they are deployed into production.</p> <p><strong>5. Data and platform readiness</strong><br> Assess the availability, quality, and accessibility of data required for AI use cases.<br> Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br> Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br> Promote reusable patterns instead of isolated experiments.</p> <p><strong>6. Vendor and partner evaluation</strong><br> Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br> Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long-term sustainability.<br> Support procurement and management in making informed build versus buy decisions.</p> <p><strong>7. Team enablement and knowledge sharing</strong><br> Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br> Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br> Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p> <h4>Requirements</h4> <p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br> 8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br> Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br> Strong software engineering background, preferably with Python and API-based system integration.<br> Experience designing and delivering production grade AI or data-driven solutions.<br> Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br> Strong understanding of data privacy, security, responsible AI, and model governance.<br> Ability to communicate clearly with both technical and non-technical stakeholders.<br> Strong problem solving skills and ability to challenge unclear or low-value AI ideas.</p> <h4>Preferred qualifications:</h4> <li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li> <li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li> <li>Experience with Arabic language AI use cases, OCR, document processing, or image-based verification.</li> <li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li> <li>Experience evaluating AI vendors and preparing business cases for technology investment.</li> <li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li></p><p></p>

<p>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts. Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to: Your focus area is our Sm land; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting. When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout. Operate and Support Store activities. Provide a day out for the whole family. Maintain the communications of the shopping tools for any services and campaigns to be up to date. Secure an easy buying process from home to home. Act as a highly efficient, and staffed, sales mechanism. Show home furnishing solutions full of inspiring home furnishing ideas. You re the first one to meet our customers making sure meeting their wishes and needs. Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store. Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required. Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click &amp; Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience. Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</p><p>Functional / Technical Skills</p><ul><li>Good understanding of Sm land operational routines, including child registration, safety procedures, and capacity control.</li><li>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</li><li>Ability to follow Sm land guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</li><li>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</li><li>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</li><li>Ability to use basic store systems and registration tools for Sm land check-in and customer support tasks.</li><li>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</li><li>Ability to maintain cleanliness, organization, and safety standards in the Sm land play area and entrance zone.</li><li>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</li><li>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</li><li>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</li><li>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Sm land.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul>

<p>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts. Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to: Your focus area is our Sm land; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting. When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout. Operate and Support Store activities. Provide a day out for the whole family. Maintain the communications of the shopping tools for any services and campaigns to be up to date. Secure an easy buying process from home to home. Act as a highly efficient, and staffed, sales mechanism. Show home furnishing solutions full of inspiring home furnishing ideas. You re the first one to meet our customers making sure meeting their wishes and needs. Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store. Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required. Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click &amp; Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience. Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</p><p>Good understanding of Sm land operational routines, including child registration, safety procedures, and capacity control. Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers. Ability to follow Sm land guidelines for child supervision, check-in and check-out procedures, and emergency protocols. Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience. Knowledge of store layout and key store functions to effectively guide customers and answer questions. Ability to use basic store systems and registration tools for Sm land check-in and customer support tasks. Understanding of IKEA customer service standards and tone of voice when interacting with customers and children. Ability to maintain cleanliness, organization, and safety standards in the Sm land play area and entrance zone. Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance. Ability to identify and respond quickly to customer needs, safety concerns, or operational issues. Understanding of IKEA services and offers to provide basic information and guide customers to the correct department. Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Sm land.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul>

<p><h4>Job description</h4> <p>The primary role is selling Zain Cash products and services involving employing persuasive arguments with prospective customers while maintaining positive business relationships for future sales and meeting sales targets. This includes prospecting potential customers, demonstrating market knowledge, and ensuring customer service satisfaction through effective customer profiling. Compliance with daily and weekly sales reporting is essential, as is coordinating sales efforts with leads and other departments. Continuous improvement through feedback mechanisms and reaching out to customers via cold calling are also integral to success in this role.</p> <h4>Responsibilities</h4> <ul> <li>Implementing corporate sales action plans and schedules to ensure specific targets and projected numbers of contracts are achieved.</li> <li>Developing and maintaining corporate sales materials, including preparing presentations, proposals, and sales contracts.</li> <li>Maintaining and cultivating relationships with current and potential clients through meetings, calls, and emails.</li> <li>Communicating new product opportunities, special developments, information, or feedback to the relevant departments.</li> <li>Identifying and resolving concerns raised by corporate clients in cooperation with the direct supervisor.</li> <li>Gaining a clear understanding of clients' businesses and requirements and visiting potential clients to prospect for new business.</li> <li>Negotiating, signing, and managing the renewal of contracts with corporate accounts to foster long-term relationships, while leading price negotiations based on guidelines and policies.</li> <li>Following up on payment collection in collaboration with the relevant departments.</li> <li>Conduct market research: gather information about industry trends, competitor activities, and customer preferences to identify new business opportunities and tailor sales strategies accordingly.</li> <li>Attend networking events: participate in industry conferences, trade shows, and networking events to expand professional contacts, generate leads, and build relationships with potential clients.</li> <li>Provide product demonstrations: showcase the features and benefits of products or services to prospective clients through live demonstrations or virtual presentations to highlight their value proposition and address customer needs.</li> <li>Conduct cold calling and lead generation: proactively reach out to potential clients through cold calling, email campaigns, and other lead generation methods to introduce products or services, qualify leads, and schedule sales appointments.</li> <li>Track sales performance: monitor and analyze sales metrics, such as sales revenue, conversion rates, and customer acquisition costs, to evaluate performance, identify areas for improvement, and make data-driven decisions to optimize sales effectiveness.</li> <li>Collaborate with cross-functional teams: work closely with marketing, product development, customer service, and other departments to align sales efforts with overall business objectives, share market insights, and coordinate strategies to maximize sales success.</li> <li>Provide ongoing customer support: address customer inquiries, resolve issues, and provide post-sales support to ensure customer satisfaction, build trust, and foster long-term relationships that lead to repeat business and referrals.</li> <li>Adapt to changes in the market: stay abreast of industry trends, regulatory changes, and evolving customer needs to adapt sales approaches, modify strategies, and seize new opportunities in the market landscape.</li> <li>Maintain accurate records: keep detailed records of sales activities, customer interactions, and account information using CRM (Customer Relationship Management) software or other sales tracking tools to facilitate reporting, analysis, and future follow-ups.</li> <li>Continuously improve skills: pursue professional development opportunities, such as sales training programs, workshops, and certifications, to enhance selling techniques, refine communication skills, and stay updated on industry best practices.</li> <li>Providing business solutions to customers • creating needs for customers.</li> </ul> <h4>Requirements</h4> <ul> <li>6–8 years of experience in corporate sales, B2B sales, business development, or key account management.</li> <li>Experience in financial services, fintech, telecommunications, or digital payments is highly preferred.</li> <li>Proven track record of achieving and exceeding sales targets.</li> <li>Experience in managing corporate accounts and contract negotiation.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Excellent communication and negotiation skills.</li> <li>Strong customer relationship management.</li> <li>Business development and sales skills.</li> <li>Presentation and networking skills.</li> <li>Proficiency in CRM and Microsoft Office.</li> <li>Strong analytical and problem-solving skills.</li> <li>Ability to achieve sales targets and work under pressure.</li> </ul></p><p></p>

<p><h4>Job description</h4> <p>The primary role is selling Zain Cash products and services involving employing persuasive arguments with prospective customers while maintaining positive business relationships for future sales and meeting sales targets. This includes prospecting potential customers, demonstrating market knowledge, and ensuring customer service satisfaction through effective customer profiling. Compliance with daily and weekly sales reporting is essential, as is coordinating sales efforts with leads and other departments. Continuous improvement through feedback mechanisms and reaching out to customers via cold calling are also integral to success in this role.</p> <h4>Responsibilities</h4> <ul> <li>Implementing corporate sales action plans and schedules to ensure specific targets and projected numbers of contracts are achieved.</li> <li>Developing and maintaining corporate sales materials, including preparing presentations, proposals, and sales contracts.</li> <li>Maintaining and cultivating relationships with current and potential clients through meetings, calls, and emails.</li> <li>Communicating new product opportunities, special developments, information, or feedback to the relevant departments.</li> <li>Identifying and resolving concerns raised by corporate clients in cooperation with the direct supervisor.</li> <li>Gaining a clear understanding of clients' businesses and requirements and visiting potential clients to prospect for new business.</li> <li>Negotiating, signing, and managing the renewal of contracts with corporate accounts to foster long-term relationships, while leading price negotiations based on guidelines and policies.</li> <li>Following up on payment collection in collaboration with the relevant departments.</li> <li>Conduct market research: gather information about industry trends, competitor activities, and customer preferences to identify new business opportunities and tailor sales strategies accordingly.</li> <li>Attend networking events: participate in industry conferences, trade shows, and networking events to expand professional contacts, generate leads, and build relationships with potential clients.</li> <li>Provide product demonstrations: showcase the features and benefits of products or services to prospective clients through live demonstrations or virtual presentations to highlight their value proposition and address customer needs.</li> <li>Conduct cold calling and lead generation: proactively reach out to potential clients through cold calling, email campaigns, and other lead generation methods to introduce products or services, qualify leads, and schedule sales appointments.</li> <li>Track sales performance: monitor and analyze sales metrics, such as sales revenue, conversion rates, and customer acquisition costs, to evaluate performance, identify areas for improvement, and make data-driven decisions to optimize sales effectiveness.</li> <li>Collaborate with cross-functional teams: work closely with marketing, product development, customer service, and other departments to align sales efforts with overall business objectives, share market insights, and coordinate strategies to maximize sales success.</li> <li>Provide ongoing customer support: address customer inquiries, resolve issues, and provide post-sales support to ensure customer satisfaction, build trust, and foster long-term relationships that lead to repeat business and referrals.</li> <li>Adapt to changes in the market: stay abreast of industry trends, regulatory changes, and evolving customer needs to adapt sales approaches, modify strategies, and seize new opportunities in the market landscape.</li> <li>Maintain accurate records: keep detailed records of sales activities, customer interactions, and account information using CRM (Customer Relationship Management) software or other sales tracking tools to facilitate reporting, analysis, and future follow-ups.</li> <li>Continuously improve skills: pursue professional development opportunities, such as sales training programs, workshops, and certifications, to enhance selling techniques, refine communication skills, and stay updated on industry best practices.</li> <li>Providing business solutions to customers • creating needs for customers.</li> </ul> <h4>Requirements</h4> <ul> <li>6–8 years of experience in corporate sales, B2B sales, business development, or key account management.</li> <li>Experience in financial services, fintech, telecommunications, or digital payments is highly preferred.</li> <li>Proven track record of achieving and exceeding sales targets.</li> <li>Experience in managing corporate accounts and contract negotiation.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Excellent communication and negotiation skills.</li> <li>Strong customer relationship management.</li> <li>Business development and sales skills.</li> <li>Presentation and networking skills.</li> <li>Proficiency in CRM and Microsoft Office.</li> <li>Strong analytical and problem-solving skills.</li> <li>Ability to achieve sales targets and work under pressure.</li> </ul></p><p></p>

<p><h4>Job description</h4> <p>The primary role is selling Zain Cash products and services involving employing persuasive arguments with prospective customers while maintaining positive business relationships for future sales and meeting sales targets. This includes prospecting potential customers, demonstrating market knowledge, and ensuring customer service satisfaction through effective customer profiling. Compliance with daily and weekly sales reporting is essential, as is coordinating sales efforts with Leads and other departments. Continuous improvement through feedback mechanisms and reaching out to customers via cold calling are also integral to success in this role.</p> <h4>Responsibilities</h4> <ul> <li>Implementing corporate sales action plans and schedules to ensure specific targets and projected numbers of contracts are achieved.</li> <li>Developing and maintaining corporate sales materials, including preparing presentations, proposals, and sales contracts.</li> <li>Maintaining and cultivating relationships with current and potential clients through meetings, calls, and emails.</li> <li>Communicating new product opportunities, special developments, information, or feedback to the relevant departments.</li> <li>Identifying and resolving concerns raised by corporate clients in cooperation with the direct supervisor.</li> <li>Gaining a clear understanding of clients' businesses and requirements and visiting potential clients to prospect for new business.</li> <li>Negotiating, signing, and managing the renewal of contracts with corporate accounts to foster long-term relationships, while leading price negotiations based on guidelines and policies.</li> <li>Following up on payment collection in collaboration with the relevant departments.</li> <li>Conduct market research: gather information about industry trends, competitor activities, and customer preferences to identify new business opportunities and tailor sales strategies accordingly.</li> <li>Attend networking events: participate in industry conferences, trade shows, and networking events to expand professional contacts, generate leads, and build relationships with potential clients.</li> <li>Provide product demonstrations: showcase the features and benefits of products or services to prospective clients through live demonstrations or virtual presentations to highlight their value proposition and address customer needs.</li> <li>Conduct cold calling and lead generation: proactively reach out to potential clients through cold calling, email campaigns, and other lead generation methods to introduce products or services, qualify leads, and schedule sales appointments.</li> <li>Track sales performance: monitor and analyze sales metrics, such as sales revenue, conversion rates, and customer acquisition costs, to evaluate performance, identify areas for improvement, and make data-driven decisions to optimize sales effectiveness.</li> <li>Collaborate with cross-functional teams: work closely with marketing, product development, customer service, and other departments to align sales efforts with overall business objectives, share market insights, and coordinate strategies to maximize sales success.</li> <li>Provide ongoing customer support: address customer inquiries, resolve issues, and provide post-sales support to ensure customer satisfaction, build trust, and foster long-term relationships that lead to repeat business and referrals.</li> <li>Adapt to changes in the market: stay abreast of industry trends, regulatory changes, and evolving customer needs to adapt sales approaches, modify strategies, and seize new opportunities in the market landscape.</li> <li>Maintain accurate records: keep detailed records of sales activities, customer interactions, and account information using CRM (Customer Relationship Management) software or other sales tracking tools to facilitate reporting, analysis, and future follow-ups.</li> <li>Continuously improve skills: pursue professional development opportunities, such as sales training programs, workshops, and certifications, to enhance selling techniques, refine communication skills, and stay updated on industry best practices.</li> <li>Providing business solutions to customers.</li> <li>Creating needs for customers.</li> </ul> <h4>Requirements</h4> <ul> <li>6–8 years of experience in corporate sales, B2B sales, business development, or key account management.</li> <li>Experience in financial services, fintech, telecommunications, or digital payments is highly preferred.</li> <li>Proven track record of achieving and exceeding sales targets.</li> <li>Experience in managing corporate accounts and contract negotiation.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Excellent communication and negotiation skills.</li> <li>Strong customer relationship management.</li> <li>Business development and sales skills.</li> <li>Presentation and networking skills.</li> <li>Proficiency in CRM and Microsoft Office.</li> <li>Strong analytical and problem-solving skills.</li> <li>Ability to achieve sales targets and work under pressure.</li> </ul></p><p></p>

<p><h4>Job description</h4> <p>The primary role is selling Zain Cash products and services involving employing persuasive arguments with prospective customers while maintaining positive business relationships for future sales and meeting sales targets. This includes prospecting potential customers, demonstrating market knowledge, and ensuring customer service satisfaction through effective customer profiling. Compliance with daily and weekly sales reporting is essential, as is coordinating sales efforts with Leads and other departments. Continuous improvement through feedback mechanisms and reaching out to customers via cold calling are also integral to success in this role.</p> <h4>Responsibilities</h4> <ul> <li>Implementing corporate sales action plans and schedules to ensure specific targets and projected numbers of contracts are achieved.</li> <li>Developing and maintaining corporate sales materials, including preparing presentations, proposals, and sales contracts.</li> <li>Maintaining and cultivating relationships with current and potential clients through meetings, calls, and emails.</li> <li>Communicating new product opportunities, special developments, information, or feedback to the relevant departments.</li> <li>Identifying and resolving concerns raised by corporate clients in cooperation with the direct supervisor.</li> <li>Gaining a clear understanding of clients' businesses and requirements and visiting potential clients to prospect for new business.</li> <li>Negotiating, signing, and managing the renewal of contracts with corporate accounts to foster long-term relationships, while leading price negotiations based on guidelines and policies.</li> <li>Following up on payment collection in collaboration with the relevant departments.</li> <li>Conduct market research: gather information about industry trends, competitor activities, and customer preferences to identify new business opportunities and tailor sales strategies accordingly.</li> <li>Attend networking events: participate in industry conferences, trade shows, and networking events to expand professional contacts, generate leads, and build relationships with potential clients.</li> <li>Provide product demonstrations: showcase the features and benefits of products or services to prospective clients through live demonstrations or virtual presentations to highlight their value proposition and address customer needs.</li> <li>Conduct cold calling and lead generation: proactively reach out to potential clients through cold calling, email campaigns, and other lead generation methods to introduce products or services, qualify leads, and schedule sales appointments.</li> <li>Track sales performance: monitor and analyze sales metrics, such as sales revenue, conversion rates, and customer acquisition costs, to evaluate performance, identify areas for improvement, and make data-driven decisions to optimize sales effectiveness.</li> <li>Collaborate with cross-functional teams: work closely with marketing, product development, customer service, and other departments to align sales efforts with overall business objectives, share market insights, and coordinate strategies to maximize sales success.</li> <li>Provide ongoing customer support: address customer inquiries, resolve issues, and provide post-sales support to ensure customer satisfaction, build trust, and foster long-term relationships that lead to repeat business and referrals.</li> <li>Adapt to changes in the market: stay abreast of industry trends, regulatory changes, and evolving customer needs to adapt sales approaches, modify strategies, and seize new opportunities in the market landscape.</li> <li>Maintain accurate records: keep detailed records of sales activities, customer interactions, and account information using CRM (Customer Relationship Management) software or other sales tracking tools to facilitate reporting, analysis, and future follow-ups.</li> <li>Continuously improve skills: pursue professional development opportunities, such as sales training programs, workshops, and certifications, to enhance selling techniques, refine communication skills, and stay updated on industry best practices.</li> <li>Providing business solutions to customers.</li> <li>Creating needs for customers.</li> </ul> <h4>Requirements</h4> <ul> <li>6–8 years of experience in corporate sales, B2B sales, business development, or key account management.</li> <li>Experience in financial services, fintech, telecommunications, or digital payments is highly preferred.</li> <li>Proven track record of achieving and exceeding sales targets.</li> <li>Experience in managing corporate accounts and contract negotiation.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Excellent communication and negotiation skills.</li> <li>Strong customer relationship management.</li> <li>Business development and sales skills.</li> <li>Presentation and networking skills.</li> <li>Proficiency in CRM and Microsoft Office.</li> <li>Strong analytical and problem-solving skills.</li> <li>Ability to achieve sales targets and work under pressure.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The primary role is Selling Zain Cash products and services involve employing persuasive arguments with prospective customers while maintaining positive business relationships for future sales and meeting sales targets.<br> This includes prospecting potential customers, demonstrating market knowledge, and ensuring customer service satisfaction through effective customer profiling.<br> Compliance with daily and weekly sales reporting is essential, as is coordinating sales efforts with Lead s and other departments.<br> Continuous improvement through feedback mechanisms and reaching out to customers via cold calling are also integral to success in this role.<br> Responsibilities Implementing corporate sales action plans and schedules to ensure specific targets and projected numbers of contracts are achieved.<br> Developing and maintaining corporate sales materials, including preparing presentations, proposals, and sales contracts.<br> Maintaining and cultivating relationships with current and potential clients through meetings, calls, and emails.<br> Communicating new product opportunities, special developments, information, or feedback to the relevant departments.<br> Identifying and resolving concerns raised by corporate clients in cooperation with the direct supervisor.<br> Gaining a clear understanding of clients' businesses and requirements and visiting potential clients to prospect for new business.<br> Negotiating, signing, and managing the renewal of contracts with corporate accounts to foster long-term relationships, while leading price negotiations based on guidelines and policies.<br> Following up on payment collection in collaboration with the relevant departments.<br> Conduct market research: Gather information about industry trends, competitor activities, and customer preferences to identify new business opportunities and tailor sales strategies accordingly.<br> Attend networking events: Participate in industry conferences, trade shows, and networking events to expand professional contacts, generate leads, and build relationships with potential clients.<br> Provide product demonstrations: Showcase the features and benefits of products or services to prospective clients through live demonstrations or virtual presentations to highlight their value proposition and address customer needs.<br> Conduct cold calling and lead generation: Proactively reach out to potential clients through cold calling, email campaigns, and other lead generation methods to introduce products or services, qualify leads, and schedule sales appointments.<br> Track sales performance: Monitor and analyze sales metrics, such as sales revenue, conversion rates, and customer acquisition costs, to evaluate performance, identify areas for improvement, and make data-driven decisions to optimize sales effectiveness.<br> Collaborate with cross-functional teams: Work closely with marketing, product development, customer service, and other departments to align sales efforts with overall business objectives, share market insights, and coordinate strategies to maximize sales success.<br> Provide ongoing customer support: Address customer inquiries, resolve issues, and provide post-sales support to ensure customer satisfaction, build trust, and foster long-term relationships that lead to repeat business and referrals.<br> Adapt to changes in the market: Stay abreast of industry trends, regulatory changes, and evolving customer needs to adapt sales approaches, modify strategies, and seize new opportunities in the market landscape.<br> Maintain accurate records: Keep detailed records of sales activities, customer interactions, and account information using CRM (Customer Relationship Management) software or other sales tracking tools to facilitate reporting, analysis, and future follow-ups.<br> Continuously improve skills: Pursue professional development opportunities, such as sales training programs, workshops, and certifications, to enhance selling techniques, refine communication skills, and stay updated on industry best practices.<br> Providing Business Solutions to Customers.<br> · Creating Needs for Customers.<br> 6–8 years of experience in Corporate Sales, B2B Sales, Business Development, or Key Account Management.<br> Experience in Financial Services, FinTech, Telecommunications, or Digital Payments is highly preferred.<br> Proven track record of achieving and exceeding sales targets.<br> Experience in managing corporate accounts and contract negotiation Preferred Skills Excellent communication and negotiation skills.<br> Strong customer relationship management.<br> Business development and sales skills.<br> Presentation and networking skills.<br> Proficiency in CRM and Microsoft Office.<br> Strong analytical and problem-solving skills.<br> Ability to achieve sales targets and work under pressure.<br></span> </div>

<p>ZAIN2453 - IP Network Engineer Team Member • Operation Zain Jordan • Division Engineering • Location Jordan - Amman • Closing Date 06-Oct-2026</p><p>We are looking for a highly motivated and passionate candidate to Designing, implementing, and administrating the IP/MPLS, IPRAN Network &amp; the related network elements like IGWs, BNG, OLT, DDOS, WIFI Controller, CGN, network performance systems and caching systems. Tasks including Operation and Support for Access/Core Elements &amp; IP Services to satisfy Zain customer s needs. In Addition to handling network corrective/ preventive maintenance; carrying out troubleshooting, identifying root causes and providing solutions subsequently; ensuring optimal network performance. As well as contributing to network expansion and development efforts to introduce new technologies or improving network performance.</p><p>Main Responsibilities, will include but will not be limited to:</p><ul><li>Planning, designing, and optimizing, troubleshooting and support of IP/MPLS, IPRAN Core and IGWs which are Multivendor and Multi-access technologies.</li><li>Capacity planning of IP/MPLS, IPRAN, IGWs, BNG, OLT, DDOS, WIFI Controller &amp; CGN network (peering links/node/POP) based on traffic trend and marketing input.</li><li>Architect networks for new services, identify areas of improvement, and develop/implement acceptance testing plans.</li><li>Studying and evaluating the new features, services, and technology of IP MPLS Network, routing protocols, IPv6, SR/SR-V6, SR-TE, EVPN, DS-Lite, NAT64, NAT46, NAT444, RSVP-TE/LDP, H-VPN, H-VPLS, SDN, security and other services.</li><li>Designing traffic engineering and QoS for Zain services.</li><li>Managing and optimizing BGP connections/Polices with International Carriers.</li><li>Creating standard configuration templates for new technologies.</li><li>Designing, implementing, and administrating the Network DPI, BNG, OLT, WIFI controller, Caching &amp; CGN solutions</li><li>Designing and integrating the backhaul for all access technologies (FTTX, ETTX, ADSL, WIFI, 2G, 3G, 4G,5G, CS/PS, VAS, and IT Networks).</li><li>Designing, implementing, and administrating the Network Protection solution; (DDoS solution).</li><li>Designing, implementing, and administrating the Broad Band Access technologies such as (FTTX, ETTX, ADSL) including the Network elements (BNG, OLT, CGN, Controllers, etc.).</li><li>Planning, designing, implementing the enterprise projects, based on different type of VPN technologies such as but not limit to: (L3VPN, L2VPN and VPLS) and introducing new nodes/site and deployment of service related to the equipment on customer premises such as but not limit to routers, switches acting as MPLS CPEs.</li><li>Creating and keeping up to date technical documentation and diagrams for all network elements including all services and CPEs setup.</li><li>Integrating the IP core with multi-transmission backbone technologies (DWDM, SDH, MW).</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To be shortlisted for this position, you will need to comply with all of the below requirements:</p><ul><li>Holds a bachelor s degree in Electrical Engineering or any related field</li><li>Preferred: 2 years of relevant experience.</li></ul>

<p>We are looking for a Mid-Level Cloud Engineer to join our growing AWS practice . You will be responsible for hands-on delivery of cloud migration projects, proof-of-concept engagements, and infrastructure implementations for clients in the Gulf region. This is a client-facing delivery role, in terms of working directly with customers to design, build, and optimize their AWS environments. ASAL Cloud is the dedicated cloud services division of ASAL Technologies, one of Palestine's leading technology companies. We are an AWS Partner specializing in cloud migration, infrastructure management, and digital transformation for businesses across the UAE, Saudi Arabia, Oman, and the wider MENA region.</p><p>Job Responsibilities:</p><ul><li>Design, deploy, and manage cloud infrastructure on AWS</li><li>Execute cloud migration projects (lift &amp; shift, re-platform, re-architect)</li><li>Build and maintain CI/CD pipelines and Infrastructure as Code (Terraform, CloudFormation)</li><li>Implement monitoring, logging, and alerting solutions</li><li>Conduct security reviews and implement AWS security best practices</li><li>Support Proof of Concept (PoC) engagements for prospective clients</li><li>Collaborate with the senior technical lead on architecture decisions</li><li>Document solutions, runbooks, and technical processes</li><li>Participate in client calls and presentations as a technical resource</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in computer engineering, or any related field.</li><li>2-3+ years of hands-on experience with AWS services.</li><li>Strong knowledge of core AWS services: EC2, S3, RDS, VPC, IAM, Lambda, CloudFormation.</li><li>Experience with at least one Infrastructure as Code tool (Terraform, CloudFormation, or CDK).</li><li>Solid understanding of networking, security groups, and VPC design.</li><li>Experience with Linux system administration.</li><li>Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI, or similar).</li><li>Strong troubleshooting and problem-solving skills.</li><li>Strong communication skills in both English and Arabic (required).</li><li>Required AWS Certifications (or willingness to obtain within 60 days): AWS Certified Cloud Practitioner (CLF-C02), AWS Certified Solutions Architect Associate (SAA-C03)</li><li>Preferred AWS Certifications: AWS Certified CloudOps Engineer Associate, AWS Certified Developer Associate (DVA-C02)</li><li>Nice to Have: AWS Certified DevOps Engineer, Professional (DOP-C02)</li><li>Experience with containerization (Docker, ECS, EKS)</li><li>Experience with serverless architectures (Lambda, API Gateway, DynamoDB)</li><li>Previous consulting or client-facing delivery experience</li><li>Experience with monitoring tools (CloudWatch, Datadog, Prometheus).</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Provide secured remote operational support across identity and access management and vulnerability management.<br> The role performs approved technical activities and tracking; access approvals, security policy, risk acceptance and regulatory accountability.<br> • Support user, privileged and service-account administration through approved requests and access workflows.<br> • Assist with periodic access reviews, joiner/mover/leaver controls and evidence preparation.<br> • Operate approved vulnerability scanning and reporting tools and validate findings with system owners.<br> • Maintain vulnerability, exception and remediation trackers and coordinate technical follow-up.<br> • Support IAM, MFA, privileged-access and directory-service incidents within authorised access boundaries.<br> • Provide metrics, evidence and trend analysis for security reporting and governance reviews.<br> • Escalate overdue, critical or policy-related matters to the onsite Security Engineer.<br> • Maintain operational procedures, access-control records and vulnerability-management documentation.<br> • Minimum 5 years of relevant IAM and/or vulnerability-management experience, with credible practical exposure to both domains.<br> • Experience with Microsoft identity services, SailPoint, CyberArk or equivalent IAM/PAM platforms.<br> • Experience with enterprise vulnerability-scanning and remediation-tracking platforms.<br> • Microsoft Identity, SailPoint, CyberArk, CEH, OSCP, GPEN or equivalent certification preferred.<br> • Strong understanding of privileged access, least privilege, remediation governance and audit evidence.<br> Preferred Profile • Previous experience supporting UAE government or regulated cybersecurity environments.<br> • Working knowledge of TDRA-hosted environments and related security-access processes.<br> • Experience operating through secured remote-access and privileged-session controls.<br> Expected Contribution • Access and vulnerability activities are completed only through approved workflows.<br> • Critical findings and overdue actions are escalated with clear ownership.<br> • Evidence and trackers remain accurate, current and audit-ready.<br></span> </div>

<p>What you will do The Jordan INGO Forum Director is overall responsible for facilitating, leading and quality management of the work of the INGO Forum ensuring it remains relevant to the needs of its members and is appropriate to the context. The INGO Forum Director will have purview of INGO engagement across JIF and engage predominantly at the high-level elevating operational concerns in strategic decision-making mechanisms and processes and also engaging in regional and global platforms to raise the profile of the JIF context. The following is a brief description of the role:</p><ul><li>Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</li><li>Strategic Coordination and Representation - Ensure transparent coordination mechanisms and regular information sharing between INGOs and other stakeholders. Enable INGOs to coordinate at strategic and operational level in Jordan by facilitating high quality, regular meetings of Country Directors, thematic working groups.</li><li>Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</li><li>High level representation of INGO interests in external meetings and planning efforts nationally and globally; and strategically guide and encourage common advocacy and policy engagement.</li><li>Proactive agenda setting; facilitating a space for INGO-INGO collaboration and with other stakeholders; enabling sharing of information and analysis for effective decision-making.</li><li>Oversees the development, review and implementation of JIF Advocacy Strategy in close collaboration with the JIF Advocacy Working Group, while mobilizing and leveraging support from member organizations.</li><li>Responsible for the budgeting, budget management and accountability with the support of NRC s finance and grants teams.</li><li>Able to appreciate political necessity and delicate policy issues in humanitarian, development, and peacebuilding work and the application of principles to programming.</li><li>Acting as focal point for information/experience sharing with and among NGOs on relevant issues including managing NGO Forum and INGO membership, contact lists and mailing lists</li><li>Manages the Secretariat staff and consultants. Ensure responsiveness to staff, ready to support them as needed, an advocate for staff well-being.</li><li>Ensures the development of and compliance with procedures for the Forum and ensure compliance with and adherence to JIF approved policies and procedures and to and donor policies, guidance, and procedures.</li><li>Fundraise for the JIF, in coordination with the SC, to ensure sufficient funds to maintain operations of the Forum.</li></ul><p>What we offer</p><ul><li>Duty station: Amman, Jordan.</li><li>Duration of contract: 6 months with possibility for extension</li><li>Travel: Up to 10%.</li><li>Salary/benefits: Grade 11 on NRC's grading structure.</li><li>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</li><li>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative. Find out more about the benefits of working for NRC Important information about the application process</li><li>We invite applications from all qualified candidates matching the profile.</li><li>Please ensure you attach copies of your academic and professional certificates.</li><li>To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</li><li>When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</li><li>Submit your application and CV in English, taking care to attach your latest CV.</li><li>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</li><li>Only shortlisted candidates will be contacted. We receive many applicants for each vacant position. Why NRC? The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year. Watch this short video to see NRC in action. We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</li><li>do demanding and professional work, often in challenging contexts</li><li>join a work culture that empowers every employee to share ideas and take responsibility</li><li>be part of a welcoming and supportive community committed to human dignity Learn more about NRC Learn more about NRC Jordan Learn more about the Jordan INGO Forum How to apply Apply here</li></ul><p><strong>Desired Candidate Profile</strong></p><p>What we are looking for Experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels) with additional experience working in a coordination role in not only a humanitarian but a development setting is preferred. Proven high profile management and strong advocacy experience in conflict-affected countries in humanitarian context. Knowledge of the Jordan context or previous experience working in the region is required with experience in administration and coordination of coalition or secretariat functions an asset. Fluency in English, both written and verbal, with strong writing and editing skills. Knowledge of Arabic is an added value.</p><p>What you will bring</p><ul><li>Undergraduate/postgraduate qualifications in international relations, political science, development or other relevant field.</li><li>5+ years of experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels). Additional experience working in a coordination role in not only a humanitarian but a development setting is preferred.</li><li>Proven high profile management, coordination and strong advocacy experience in conflict-affected countries in humanitarian context.</li><li>Demonstrated communication, leadership skills, interpersonal and negotiation/diplomatic skills.</li><li>Documented skills in developing proposals, budgets and reports and familiarity with alternative funding modalities.</li><li>Knowledge of international humanitarian law and humanitarian reform is a plus, and demonstrated knowledge of humanitarian architecture, the UN system, and development coordination and familiarity with HDP Nexus contexts, Durable Solutions, and Localization.</li><li>Strong understanding of protection and conflict sensitivity.</li><li>Understanding of internal NRC operational and administrative system is an asset.</li><li>Please download the detailed job description to learn more about the position.</li></ul>

<p>We are looking for a skilled Data Engineer to design, build, and maintain scalable data pipelines and platforms that enable data-driven decision-making across the organization. The ideal candidate will have strong backend data engineering expertise and exposure to modern big data and AI- driven ecosystems.</p><p>Responsibilities:</p><ul><li>Design, develop, and optimize scalable data pipelines using Python or Java.</li><li>Build and maintain ETL/ELT frameworks using Apache Spark (Batch &amp; Streaming).</li><li>Write advanced SQL queries for data transformation, validation, and analytics.</li><li>Develop APIs to share data with other services.</li><li>Integrate data from multiple structured and unstructured sources.</li><li>Collaborate with Data Scientists, Analysts, and Product teams to support analytics and ML use cases.</li><li>Implement data validation, logging, and error-handling mechanisms.</li><li>Optimize pipeline performance and manage large-scale datasets.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's or Master's degree in Computer Science, Engineering, or related field.</li><li>3+ years of hands-on experience in Data Engineering or Big Data development.</li><li>Strong programming experience in Python and/or Java And Scala.</li><li>Hands-on expertise with Apache Spark (Batch &amp; Streaming).</li><li>Experience with scripting (Python, Bash, Shell).</li><li>API(Python, Java) Development skills.</li><li>Understanding of distributed systems and big data architectures.</li><li>Good knowledge in AWS services(S3, RDS, Redshift, Glue, EMR, Athena, Lambda, etc.).</li><li>Strong experience in data modeling and data warehousing.</li><li>Hands-on experience with batch and streaming data processing, and workflow orchestration tools such as Apache Airflow.</li><li>Experience in API and data integration, with exposure to GenAI integrations (LLMs, LangChain) considered a plus.</li><li>Strong problem-solving and analytical skills and ability to work in a fast paced environment.</li><li>Excellent communication and documentation skills.</li></ul>

<p>The position is located in the Office of the Special Envoy of the Secretary General for Yemen (OSESGY). The incumbent will be based in Amman, Jordan and will report to the Chief of Unit, Procurement. Responsibilities Within the limits of delegated authority, the Contracts Management Officer will be responsible for performing the following duties: Plans and manages all contractual aspects of a procurement project; Establishes and maintain work programme and schedules for on-going contracts and newly planned ones. Maintains effective relations with contractors and service providers. Supports the development and implementation of operational plans, standard operating procedures (SOPs), initiatives and projects relating to contract compliance and performance management; Supports the procurement process including providing input to statement of works/requirements (including articulation of performance standards and Key Performance Indicators), assist in the development of technical evaluation criteria and guidance during contract drafting. Develops a quality assurance plan to provide a systematic method to evaluate services and products. Participates in the development of contract risk assessments and risk management plans, including mitigating measures; Develops contract compliance checklists and implementation plans. Participates in the assessment of contractor performance, including advice and action to address instances of poor performance and/or non-compliance with contractual obligations. Oversees the adherence to contractual agreements for material, equipment and production costs, performance requirements and delivery schedules by periodic and ad hoc checks. Recommends amendments and extensions of the contracts and advise affected parties on contractual rights and obligations. Initiates contract close outs including identifying, documenting and disseminating best practices and lessons learned and securing the final contractor performance assessment. ensure the enforcement of UN contracts in consultation with the Supply Section, Contract Administration Unit at UNHQs, as appropriate, and liaising with other Departments on handling of claims and disputes, demanding specific performance, claiming against warranties, and other contractual remedies; Supports the Procurement Unit in resolving within the terms and conditions of the contract of conflicts/performance issues arising in cases of poor performance or non-compliance with contractual obligation by either party to the contract; Drafts relevant audit responses relevant to contract management in the mission or review any other audit responses that may have aspects purporting to the mission contract management; Maintains electronic and hardcopy files and records to ensure proper accountability; Implements work program; Performs other related duties as required.</p><p><strong>Desired Candidate Profile</strong></p><p>Competencies Professionalism: Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently. Client orientation: Considers all those to whom services are provided to be clients and seeks to see things from clients point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client. Education High School diploma or equivalent is required. A first-level university degree in combination with 5 (five) years of qualifying experience may be accepted. Job - Specific Qualification Technical training or vocational certificate in Procurement and/or Contracts Management is desirable. Certificate of completion of CIPS Procurement at level 4 is required. (Certificate of completion to be attached). Work Experience At least ten (10) years of progressively responsible experience in contract/quality administration is required. Experience with regards to supply and management is required. Experience providing services to or in a field operation of the United Nations Common System or a comparable international organization is desirable. A minimum of (10) ten years of progressively responsible experience in supply chain, contract management, and/or procurement of global service contracts or related field, with demonstrated expertise in drawdown, liquidation, closure activities is required. Working experience in ERP system such as SAP (UMOJA) is required. Experience in data analytics is desirable. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult)</p>

<p>Serve as the strategic liaison between Global Presales, Global Customer Success Managers, and Digital Customer Operations, ensuring seamless alignment between customer expectations, service delivery, and operational capabilities. Meet customers regularly, virtually and in person, to understand their support experience, expectations, and emerging needs; participate in onboarding, service reviews, and improvement planning. Analyze customer satisfaction results, Voice of Customer insights, complaints, service interactions, and operational performance data to identify trends, recurring pain points, risks, and improvement opportunities. Gather and document feedback from customer meetings and site visits, share findings with Customer Success and operational teams, and follow up on agreed actions. Determine the root causes of customer dissatisfaction by correlating feedback with incidents, cases, service performance, operational processes, and customer outcomes. Translate customer and operational insights into prioritized service improvement initiatives with defined owners, timelines, success measures, and expected business outcomes. Own and govern customer service improvement plans, ensuring actions are tracked, executed, escalated where required, and delivered to completion with measurable results. Lead and coordinate global digital customer support teams through the Build-to-Run transition for new customers, products, and services, ensuring onboarding, operational readiness, support processes, knowledge transfer, and service handover are effectively managed. Drive capacity planning and operational readiness across global digital customer support teams, proactively identifying resource, demand, and service delivery risks. Maintain and prioritize the customer experience improvement backlog, tracking dependencies, risks, actions, and progress through closure. Validate that implemented improvements deliver measurable gains in customer satisfaction, service quality, operational performance, and overall customer experience. Identify opportunities to enhance customer experience and reduce customer effort through process optimization, automation, AI, self-service capabilities, and continuous improvement practices.</p><p><strong>Desired Candidate Profile</strong></p><p>At least 5 years of experience in customer experience, customer operations, service improvement, continuous improvement, quality, service management, or a related discipline. Demonstrated experience analyzing customer feedback, satisfaction measures, complaints, and operational data and converting findings into actionable priorities. Proven ability to lead cross-functional improvement actions from problem identification and root-cause analysis through implementation, validation, and closure. Strong understanding of Voice of Customer practices, customer experience measurement, customer journey pain points, and service improvement planning. Good understanding of IT operations, managed services, customer support processes, incident and case management, onboarding, and build-to-run transitions. Strong analytical, problem-solving, and root-cause analysis capability, with the ability to combine qualitative and quantitative evidence. Experience using ServiceNow, Power BI, Excel, or comparable service management and analytics tools to monitor performance and communicate insights. Strong stakeholder management and influencing skills, with the ability to coordinate global teams, establish accountability, and drive actions without direct authority. Strong planning and execution skills, including backlog prioritization, action tracking, risk escalation, capacity awareness, and outcome measurement. Confident in customer-facing meetings and service reviews, with the ability to listen, gather actionable feedback, and communicate improvement progress. Bachelor's degree in Business, IT, Engineering, Data Analytics, Customer Experience, or a related field, or equivalent relevant professional experience. NICE-TO-HAVE Experience in technology, aviation, managed services, or a global customer support environment. ITIL, Lean Six Sigma, Project Management, Customer Experience, or Data Analytics certification. Practical experience using automation, AI, self-service, or knowledge management to improve customer and operational outcomes. Willing and able to travel up to 20% per year to meet customers and support onboarding, service reviews, and improvement activities.</p>

<p> <strong>Senior Consultant, eDiscovery, Forensics Technology </strong> </p> <p> <strong> </strong> </p> <p>Successful organizations depend on their reputation for keeping promises, respecting laws and behaving ethically to maintain stakeholder trust. EY Forensic &amp; Integrity Services professionals help organizations protect and restore enterprise and financial reputation. We assist companies and their legal counsel to investigate facts, resolve disputes and manage regulatory challenges. We put integrity at the heart of compliance programs to help better manage ethical and reputational risks.</p> <p> </p> <p>Embracing integrity means doing what you say you will do, with unerring commitment. This can make it easier to attract and retain talented people and harness their skills to grow your business. A foundation built on integrity is critical because today s talent values purpose-driven organizations. It can also help you develop stronger partnerships with suppliers and work more effectively with employees, investors, regulators and influencers. Our integrated approach ranges from enhancements in areas of perceived weakness or issues including governance, controls, culture and data insights to full organizational design and structural implementation.</p> <p> <strong> </strong> </p> <p> <strong>The opportunity</strong> </p> <p> </p> <p>EY s rapidly growing Forensic Technology team forms part of the Forensic &amp; Integrity Services practice and specializes in forensic technology services encompassing Digital Forensics and eDiscovery. Using state of the art tools, our teams support clients with compliance management, fraud detection and investigation, and assist clients in responding to litigation, cyber-related incidents, and regulatory inquiries. Since we work with such a diverse portfolio of clients across industries, you can expect to take on a wide range of technology challenges, making this a great place to develop your technical and business knowledge. Our Forensic Technology lab provides cutting edge forensic technology infrastructure and tools necessary to accelerate the fact-finding process in diverse scenarios.</p> <p> </p> <p> <strong>Your key responsibilities</strong> </p> <p> <strong> </strong> </p> <p>EY s Forensic Technology team is a group of technical specialists that practice the full life cycle of data management from the early stages of data scoping and capture, to its management, analysis and reporting. The nature of our work typically requires working with large data-sets from disparate data sources to support fraud investigations and disputes for our clients covering a range of industries. This is achieved by combining deep forensic investigation knowledge with advanced data analytics techniques such as investigative data linking, social network analysis, statistics, and machine learning</p> <p> </p> <p> <strong>To qualify for the role, you must have</strong> </p> <p> <strong> </strong> </p> <ul> <li>Minimum of four plus years of experience in the Forensic technology domain</li> <li>Experience in data collection and/or host-based forensics and working knowledge of tools such as EnCase, Cellebrite, Axiom and Oxygen</li> <li>Experience in using eDiscovery tools such as Relativity, Reveal, NUIX and other eDiscovery platforms</li> <li>Experience in Server, AWS, Azure and/or Office 365 collections and investigation</li> <li>Ability to take large sums of data and analyse and visualize the data using industry standard technologies</li> <li>Bachelor s degree in computer science or a related field</li> </ul> <p> <strong> </strong> </p> <p> <strong>Ideally, you ll also have</strong> </p> <p> <strong> </strong> </p> <p> </p> <ul> <li>Track record with a leading consulting firm in the MENA region</li> <li>Languages: English and Arabic</li> </ul> <p> </p> <p> <strong>What we look for</strong> </p> <p> </p> <p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p> <p> </p> <p><br></p> <p> </p>

<p><br></p> <p> </p> <p> <strong>Your key responsibilities</strong> </p> <p>At EY, you ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.</p> <p> In the Risk Management Financial Crime &amp; Compliance team, you will provide strategic advisory and support services related to trade finance regulations, trade-based money laundering (TBML) risk management, export controls, sanctions considerations, and internal control frameworks for clients in the financial services industry. You will assist organizations in establishing and maintaining effective controls across trade processes and documentation to manage regulatory, operational, and financial crime risks. In addition, you will contribute to our trade finance compliance advisory practice by helping clients design and optimize trade compliance operating models, transaction review processes, and control environments that align with regulatory expectations while ensuring efficient client and customer experiences.</p> <p> </p> <p> <strong>Skills and attributes for success</strong> </p> <ul> <li>Good understanding of economic or market issues and the ability to interpret their impact on clients.</li> <li>Exceptional attention to detail required for reviewing intricate documentation and supply chain movements.</li> <li>Strong written and verbal communication skills, especially for summarizing complex trade risks for clients.</li> <li>High integrity, strong ethical judgment, and ability to handle sensitive information responsibly.</li> <li>Comfortable working independently in a <strong> <u>remote environment</u> </strong> and managing multiple transaction reviews simultaneously.</li> <li>Strong organizational skills with the ability to prioritize urgent or high-risk cases effectively.</li> <li>Possess strong interpersonal and teaming skills.</li> <li>Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices.</li> <li>Strong presentation skills and proficiency in the use of PowerPoint, Word, and Excel</li> <li>Build an understanding of our solutions, share knowledge and be able to draw on subject matter specialists accordingly.</li> <li>Self-motivated with lots of energy and drive</li> <li>You will also establish, maintain, and strengthen internal and external relationships.</li> <li>You'll actively contribute to improving operational efficiency on projects and internal initiatives and will consistently drive projects to completion, determining that the work is of high quality.</li> </ul> <p> </p> <p> <strong>To qualify for the role, you must have</strong> </p> <ul> <li>4-6 years of experience in trade finance compliance, trade-based money laundering (TBML) risk management, or financial crime functions related to international trade.</li> <li>Strong understanding of international trade documentation (LCs, bills of lading, invoices, certificates of origin, shipping documents, packing lists, etc.).</li> <li>Solid knowledge of TBML, sanctions risk in trade, dual-use goods, and export control requirements.</li> <li>Hands-on experience reviewing trade transactions for red flags, documentation discrepancies, and risk indicators.</li> <li>Familiarity with global regulatory expectations, including FATF - TBML guidance, OFAC sanctions as applied to trade, and relevant export/import control regimes.</li> <li>Experience with trade finance systems, screening tools, and monitoring platforms used for document and transaction review.</li> <li>Ability to identify high-risk counterparties, trade routes, vessels, commodities, and shipping patterns.</li> <li>Understanding of customer due diligence (CDD), KYC, EDD, and associated financial crime frameworks as applied to trade flows.</li> <li>Knowledge of the global risk and regulatory environment, especially developments in the FCC space.</li> <li>Graduate degree in Finance, International Business, Law, or a related field.</li> <li>Relevant certifications such as ACAMS, CTEP (Certified Trade Finance Professional), or other financial crime credentials are a strong plus.</li> <li>Demonstrate strong planning, execution and reporting skills.</li> <li>Analytical skills: specifically, the ability to assess and decompose financial services industry processes utilizing a risk and control focus.</li> </ul> <ul> <li>Arabic proficiency is a must. Good English communication skills. </li> </ul> <p><br></p> <p> </p>

<p>ICU intends to award a services contract for a Technical Expert in Jordan with the financial assistance from the Interreg NEXT MED Programme of the European Commission.</p><p><br></p><p>The Technical Expert in Jordan, with experience in cooperation projects and strong expertise in accounting, administrative and financial management, will support the financial and operational coordination of WP4 and WP5 activities in Jordan.</p><p><br></p><p>He/she will contribute to budget monitoring, reporting of activities under WP4 and WP5, administrative follow-up, data collection and coordination with the National Agricultural Research Center (NARC), Jordanian partner of the project, and local stakeholders, ensuring compliance with project procedures and donor requirements.</p><p><br></p><p>In addition, he/she will support ICU, NARC staff and external experts by facilitating coordination and knowledge-sharing activities at transnational level, including the preparation of reports, the organisation of training activities and field exchange visits to be implemented in Jordan.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our Purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Associate | Audit and Assurance | IT Audit</h4> <p>During your tenure as an IT Audit Associate you will demonstrate and develop your capabilities in the following areas:</p> <ul> <li>Perform risk assessments</li> <li>Test and evaluate records</li> <li>Conduct internal and external IT audits</li> <li>Be responsible for the preparation and develop an understanding of the Deloitte IT Audit Specialist approach, methodology & tools, including computer assisted audit techniques</li> <li>Establish working relationships with client personnel</li> <li>Perform analytical review of internal and external audit documents</li> <li>Review client accounting and operating procedures and systems of internal controls over revenue and financial reporting</li> <li>Provide recommendations to improve IT control environment</li> <li>Demonstrate ability to plan and manage engagements and own tasks along with ensuring deliverables meet work plan specifications and deadlines</li> <li>Demonstrate practical exposure to AI tools through university or graduation projects and/or day-to-day productivity use, with the ability to explain how AI supported outcomes</li> <li>Show a strong digital mindset and curiosity to adopt new technologies, with willingness to learn and apply firm-approved tools appropriately</li> <li>Apply sound judgement and integrity when using AI, including awareness of confidentiality, data handling, and ethical use (e.g., avoiding misuse in academic or professional work)</li> </ul> <h4>Leadership Capabilities</h4> <ul> <li>Build own understanding of our purpose and values; explore opportunities for impact</li> <li>Demonstrate strong commitment to personal learning and development; act as a brand ambassador to help attract top talent</li> <li>Understand expectations and demonstrate personal accountability for keeping performance on track</li> <li>Actively focus on developing effective communication and relationship-building skills</li> <li>Understand how daily work contributes to the priorities of the team and the business</li> </ul> <h4>Qualifications</h4> <ul> <li>BS in Computer Science, Business Computer, or Management Information Systems</li> <li>CISA or other relevant certification is a plus</li> <li>1-2 years of related experience within professional services, IT external audit, or IT internal audit</li> <li>Strong background in auditing techniques and/or computer control environments in Financial Services Industry</li> <li>Ability to plan and manage fieldwork along with ensuring deliverables meet work plan specifications and deadlines</li> <li>Experience in testing general IT controls of applications, operating systems, and databases; testing of system generated reports</li> <li>Proficient in understanding business processes, identifying and testing of automated application controls</li> <li>Ability to perform risk mitigation procedures, which include identifying and testing mitigating controls, compensating controls, etc.</li> <li>Articulate, well-spoken, team player and passionate about delivering tangible outcomes</li> <li>Strong proficiency in basic PC applications (Excel, Word, PowerPoint) with a general understanding of data analysis techniques</li> <li>Ability to work under pressure and meet deadlines</li> <li>Ability to conduct extensive research</li> </ul></p><p></p>