Maintenance Manager Jobs - Amman Jordan

<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<\/p>\n\n<h4>The job in a nutshell<\/h4>\n<p>We're hiring a senior engineer to lead significant pieces of work on our platform\u2014from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript\/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.<\/p>\n\n<h4>What will you do?<\/h4>\n<ul>\n <li>Lead the development of new features end-to-end\u2014from refining the requirements with Product through to shipping and monitoring in production.<\/li>\n <li>Drive the technical design of significant system changes and set development standards for the backend team.<\/li>\n <li>Mentor others and be willing to learn from them in turn.<\/li>\n <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.<\/li>\n <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.<\/li>\n<\/ul>\n\n<h4>What are we looking for?<\/h4>\n<ul>\n <li><strong>Backend depth:<\/strong> Comfortable leading non-trivial work in modern PHP (7\/8+)\u2014object-oriented design, testability, and the trade-offs of common patterns are second nature.<\/li>\n <li><strong>Frontend competence:<\/strong> Can ship production React\/TypeScript features end-to-end without supervision.<\/li>\n <li><strong>Scale experience:<\/strong> You've worked on high-traffic web applications and understand what breaks at scale\u2014database hotspots, caching, queueing, idempotency, observability.<\/li>\n <li><strong>Relational databases:<\/strong> Practical experience with MySQL or similar\u2014you can read an EXPLAIN plan and fix a slow query without guessing.<\/li>\n <li><strong>Integration work:<\/strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.<\/li>\n <li><strong>AI-assisted development:<\/strong> You use modern AI coding tools (Claude Code, Cursor, Copilot, or similar) as part of your daily workflow\u2014and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.<\/li>\n <li><strong>Product partnership:<\/strong> Can work with product managers to refine requirements, push back constructively, and give honest estimates.<\/li>\n <li><strong>Communication:<\/strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.<\/li>\n <li><strong>Judgment:<\/strong> Strong problem-solving, attention to detail, and the instinct to ask \"do we actually need this?\" before adding complexity.<\/li>\n<\/ul>\n\n<h4>Who will excel?<\/h4>\n<ul>\n <li>DevOps experience with a major cloud provider (AWS \/ GCP \/ Azure).<\/li>\n <li>Kubernetes, CI\/CD pipelines.<\/li>\n <li>Python, Node, or other backend languages\u2014we care more about polyglot instinct than the specific stack.<\/li>\n <li>Elasticsearch, GraphQL.<\/li>\n <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost\/latency trade-offs).<\/li>\n<\/ul>\n\n<h4>What we offer you?<\/h4>\n<ul>\n <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.<\/li>\n <li>Encouragement to grow into a feature development lead.<\/li>\n <li>A competitive salary.<\/li>\n <li>Ample time to learn new concepts\u2014including paid development and business-related conferences.<\/li>\n <li>Fully remote working, no commuting expenses.<\/li>\n <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<\/li>\n <li>25 days holiday (plus bank holidays), with an additional day per year of service.<\/li>\n <li>Regular all-company socials and quarterly team socials.<\/li>\n <li>A team that genuinely likes learning and shipping together.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>About PwC in the Region</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br> Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <h4>Risk and Compliance Focus</h4> <p>At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.<br> Those in governance, risk, controls and compliance at PwC are responsible for confirming regulatory compliance and managing risks for clients. Your work will involve providing advice and solutions to help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.</p> <h4>Who We Are</h4> <p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC’s global minimum KYC requirements across the Middle East region, using the best skilled people and market leading technology to safeguard our firm and clients.</p> <h4>Who Are We Looking For?</h4> <p>We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p> <h4>About the Role</h4> <p>Analysts are responsible for performing client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence. Analysts play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.<br> In addition to their Analyst role, the Senior Analyst acts as a voice of the Analysts in their team. As well as achieving high quality and productivity, they also perform stretch roles suited to their career pathway. The Senior Analyst plays a key role in setting and driving quality and productivity standards among the Analyst population.</p> <h4>Key Responsibilities as an Analyst</h4> <ul> <li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li> <li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li> <li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk and quality teams.</li> <li>Carry out pre-engagement compliance tasks associated with client and project onboarding.</li> <li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li> <li>Work collaboratively to drive ideas and solutions with peers, team leaders and managers which will improve client and PwC’s efficiency process.</li> <li>Be able to implement and adapt to new or changing processes quickly.</li> </ul> <h4>Stretch Responsibilities as a Senior Analyst (in addition to the above key responsibilities)</h4> <ul> <li>Know client policies and procedures and support the team with technical queries.</li> <li>Implement new or changing processes and challenge engagement teams where requirements are unclear or unworkable.</li> <li>Develop and deliver training for new joiners and existing team members.</li> <li>Engage with client teams (typically Policy and Compliance).</li> <li>Work with team leads and management to support process improvement, staff engagement and consistency.</li> <li>Review output from Analysts against client requirements to ensure compliance.</li> <li>Identify quality issues and support the implementation of additional training and other measures to improve quality.</li> <li>Test and strengthen quality controls.</li> <li>Perform comprehensive case review, ensuring accurate identification and verification of client’s information.</li> <li>Accurately maintain and update trackers and workflow systems, including client databases and operational metrics, ensuring timeliness.</li> <li>Review the outreach quality and ensure that the analysts send the requirements as per the policy and regulation.</li> <li>Review high risk cases and ensure that enhanced procedures for high-risk clients are in place while remaining informed of regulatory changes and requirements.</li> <li>Maintain detailed and accurate client profiles, collaborating effectively to ensure completeness and correctness.</li> <li>Establish and execute processes for regular document reviews, proactively monitoring the validity of KYC information and ensuring timely renewals.</li> <li>Facilitate clear and effective communication with external teams, serving as the primary liaison between internal teams and external stakeholders.</li> <li>Lead and coordinate remediation initiatives, collaborating with stakeholders to promptly address deficiencies and drive process improvements.</li> <li>Provide active support for ongoing monitoring activities.</li> <li>Assist in conducting spot checks to ensure compliance and accuracy.</li> <li>Support the escalation process, ensuring timely and efficient resolution of identified issues.</li> </ul> <h4>Requirements</h4> <p>Depending on the role, applicants should have some or all of these skills and experience:</p> <ul> <li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li> <li>Strong knowledge of various company structures.</li> <li>Responsibility for others (training, performance, workload/productivity, development).</li> <li>A high level of attention to detail and experience following strict processes and requirements.</li> <li>Quality and/or control testing or audits.</li> <li>Experience within the financial services sector.</li> </ul></p><p></p>

<p><h4>About PwC in the Region</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br> Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <h4>Risk and Compliance Focus</h4> <p>At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.<br> Those in governance, risk, controls and compliance at PwC are responsible for confirming regulatory compliance and managing risks for clients. Your work will involve providing advice and solutions to help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.</p> <h4>Who We Are</h4> <p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC’s global minimum KYC requirements across the Middle East region, using the best skilled people and market leading technology to safeguard our firm and clients.</p> <h4>Who Are We Looking For?</h4> <p>We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p> <h4>About the Role</h4> <p>Analysts are responsible for performing client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence. Analysts play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.<br> In addition to their Analyst role, the Senior Analyst acts as a voice of the Analysts in their team. As well as achieving high quality and productivity, they also perform stretch roles suited to their career pathway. The Senior Analyst plays a key role in setting and driving quality and productivity standards among the Analyst population.</p> <h4>Key Responsibilities as an Analyst</h4> <ul> <li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li> <li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li> <li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk and quality teams.</li> <li>Carry out pre-engagement compliance tasks associated with client and project onboarding.</li> <li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li> <li>Work collaboratively to drive ideas and solutions with peers, team leaders and managers which will improve client and PwC’s efficiency process.</li> <li>Be able to implement and adapt to new or changing processes quickly.</li> </ul> <h4>Stretch Responsibilities as a Senior Analyst (in addition to the above key responsibilities)</h4> <ul> <li>Know client policies and procedures and support the team with technical queries.</li> <li>Implement new or changing processes and challenge engagement teams where requirements are unclear or unworkable.</li> <li>Develop and deliver training for new joiners and existing team members.</li> <li>Engage with client teams (typically Policy and Compliance).</li> <li>Work with team leads and management to support process improvement, staff engagement and consistency.</li> <li>Review output from Analysts against client requirements to ensure compliance.</li> <li>Identify quality issues and support the implementation of additional training and other measures to improve quality.</li> <li>Test and strengthen quality controls.</li> <li>Perform comprehensive case review, ensuring accurate identification and verification of client’s information.</li> <li>Accurately maintain and update trackers and workflow systems, including client databases and operational metrics, ensuring timeliness.</li> <li>Review the outreach quality and ensure that the analysts send the requirements as per the policy and regulation.</li> <li>Review high risk cases and ensure that enhanced procedures for high-risk clients are in place while remaining informed of regulatory changes and requirements.</li> <li>Maintain detailed and accurate client profiles, collaborating effectively to ensure completeness and correctness.</li> <li>Establish and execute processes for regular document reviews, proactively monitoring the validity of KYC information and ensuring timely renewals.</li> <li>Facilitate clear and effective communication with external teams, serving as the primary liaison between internal teams and external stakeholders.</li> <li>Lead and coordinate remediation initiatives, collaborating with stakeholders to promptly address deficiencies and drive process improvements.</li> <li>Provide active support for ongoing monitoring activities.</li> <li>Assist in conducting spot checks to ensure compliance and accuracy.</li> <li>Support the escalation process, ensuring timely and efficient resolution of identified issues.</li> </ul> <h4>Requirements</h4> <p>Depending on the role, applicants should have some or all of these skills and experience:</p> <ul> <li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li> <li>Strong knowledge of various company structures.</li> <li>Responsibility for others (training, performance, workload/productivity, development).</li> <li>A high level of attention to detail and experience following strict processes and requirements.</li> <li>Quality and/or control testing or audits.</li> <li>Experience within the financial services sector.</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p> <h4>The job in a nutshell</h4> <p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p> <h4>What will you do?</h4> <p><strong>Employee lifecycle</strong></p> <ul> <li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li> <li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li> <li>Administer employee status changes, handling promotions, transfers, and related documentation.</li> <li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li> <li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li> </ul> <p><strong>Payroll & HRIS management</strong></p> <ul> <li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li> <li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li> <li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li> <li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li> </ul> <p><strong>Compliance & legal adherence</strong></p> <ul> <li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li> <li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li> <li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li> <li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li> <li>Maintain meticulous records for all compliance-related activities.</li> </ul> <p><strong>Policy development & process improvement</strong></p> <ul> <li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li> <li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li> <li>Document and standardize all operational processes and workflows.</li> </ul> <p><strong>Employee engagement & support</strong></p> <ul> <li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li> <li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li> <li>Foster a culture of trust and transparency through clear and compassionate communication.</li> </ul> <h4>What are we looking for?</h4> <ul> <li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li> <li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li> <li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li> <li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li> <li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li> <li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li> <li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li> <li>Excellent communication and stakeholder management skills.</li> </ul> <h4>Who will excel?</h4> <ul> <li>Strong interpersonal and communication skills.</li> <li>Detail-oriented with strong organizational abilities.</li> </ul> <h4>What we offer you?</h4> <ul> <li>We believe you will love working at Foodics!</li> <li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li> <li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li> <li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li> <li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li> <li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>A leading global pharmaceutical company is seeking an AI solutions architect who is responsible for designing, governing, delivering, and evolving the enterprise AI technical architecture across the company. Acting as the technical authority and delivery lead for AI within the AI Centre of Excellence, this role defines architectural standards, evaluates and governs AI platforms and solutions, prioritising off-the-shelf and vendor-led approaches, and ensures that all AI initiatives are scalable, secure, compliant, and aligned with the company's digital transformation strategy. The AI solutions architect works closely with AI engineers, IT business partners, AI champions, and business function leaders to assess technical feasibility, lead end-to-end solution delivery, support AI proof of value (POV) execution, and translate strategic AI ambitions into sound, future-proof solutions, ensuring every initiative is delivered on a technically rigorous and governance-compliant foundation.</p> <h4>Responsibilities:</h4> <ol> <li><strong>Strategy & architecture leadership</strong><br> Define and own the enterprise AI technical architecture framework, including reference architectures, design patterns, integration blueprints, and technology standards across cloud and on-premises environments.<br> Collaborate with the architecture advisory board to ensure the AI architecture roadmap is aligned with the company's overall digital transformation strategy and enterprise IT architecture principles.<br> Evaluate emerging AI technologies, frameworks, and platforms, providing technical direction and recommendations to senior IT and business stakeholders.<br> Lead architectural governance for all AI initiatives, ensuring solutions adhere to approved standards, security requirements, regulatory constraints, and scalability principles.<br> Define and maintain the enterprise AI technology stack, including cloud AI services (Azure, AWS, GCP), MLOps platforms, data platforms, and integration middleware.</li> <li><strong>AI solution design & technical oversight</strong><br> Architect end-to-end AI solutions across the company's key business domains including manufacturing, quality & regulatory affairs, R&D, commercial, supply chain, HR, and finance.<br> Produce high-quality architecture deliverables including solution design documents, architecture decision records (ADRs), technical specifications, data flow diagrams, and integration architecture blueprints.<br> Lead technical design reviews and architecture assessments for all AI initiatives in the portfolio, ensuring fitness for purpose, scalability, and compliance.<br> Define AI integration patterns with enterprise systems including SAP, MES, LIMS, CRM, and M365 ecosystems, ensuring seamless interoperability.<br> Guide AI developers in translating architecture designs into well-structured, maintainable, and production-ready solutions.<br> Oversee the design of MLOps pipelines including model training, validation, deployment, monitoring, and retraining workflows.</li> <li><strong>Platform engineering & infrastructure</strong><br> Own the architecture and governance of enterprise AI platforms including Microsoft Azure AI, Azure Machine Learning, Microsoft 365 Copilot, and other approved AI tooling.<br> Define cloud infrastructure architecture for AI workloads including compute, storage, networking, and security configurations aligned with the company IT standards.<br> Establish standards for model lifecycle management including versioning, registry, performance monitoring, drift detection, and retraining triggers.<br> Drive the design of data architecture components critical to AI including feature stores, data lakes, vector databases, and real-time data pipelines in collaboration with the Data & Analytics team.<br> Ensure AI platforms meet GxP validation, 21 CFR Part 11, and audit trail requirements where applicable.</li> <li><strong>Governance, compliance & responsible AI</strong><br> Embed regulatory and compliance requirements, including FDA AI/ML guidance, EMA requirements, GxP, GDPR, and HIPAA, into AI architecture design and review processes.<br> Define and enforce responsible AI architectural guardrails including model explainability, bias detection, fairness assessments, and human-in-the-loop design patterns.<br> Maintain AI architecture governance documentation including standards, patterns, approved toolsets, and deviation processes within the enterprise AI knowledge repository.<br> Coordinate with IT security, data privacy, legal, quality assurance, and regulatory affairs to ensure AI solutions meet all applicable oversight requirements.<br> Support E-AIAB governance processes by providing technical input into initiative assessments, vendor evaluations, and POV planning.</li> <li><strong>Technical leadership & enablement</strong><br> Provide technical mentorship, code and architecture reviews, and hands-on guidance to the AI developer team.<br> Define engineering best practices, coding standards, and DevOps/MLOps conventions for the AI team.<br> Collaborate with external vendors, implementation partners, and cloud providers to assess solutions, conduct technical due diligence, and ensure delivery quality.<br> Contribute technical expertise to vendor RFP/RFI processes, proof-of-concept evaluations, and contract assessments.<br> Represent the company's AI technical standards in cross-functional project delivery teams and steering committees.</li> <li><strong>Stakeholder engagement & communication</strong><br> Translate complex technical architecture concepts into clear, accessible language for business stakeholders, executive leadership, and non-technical audiences.<br> Serve as the primary technical escalation point for AI platform issues, architecture deviations, and integration challenges.<br> Collaborate with IT business partners and AI champions to provide technical feasibility input into AI opportunity assessments.<br> Participate in external pharmaceutical AI forums, cloud provider events, and technology conferences to maintain leading-edge awareness and contribute to the company's technical reputation.</li> </ol> <h4>Requirements</h4> <p>Bachelor's degree in computer science, information technology, software engineering, data science, or related technical field.<br> Master's degree in artificial intelligence, data science, computer science, or related discipline is preferred.<br> Microsoft Azure Solutions Architect Expert, Azure AI Engineer Associate, or equivalent cloud architecture certification is preferred.<br> TOGAF or equivalent enterprise architecture certification is preferred.<br> 7–10 years of professional experience in IT, software engineering, data & analytics, or AI/ML implementation.<br> 4–6 years of hands-on experience designing and delivering AI/ML solutions on cloud platforms (Azure, AWS, or GCP) in a production environment.<br> Proven track record of owning end-to-end AI solution architecture in a complex, cross-functional enterprise environment.<br> Experience with Microsoft Azure AI, Azure Machine Learning, and Microsoft 365 Copilot architecture and deployment is preferred.<br> Pharmaceutical, healthcare, life sciences, or other regulated industry experience is preferred.<br> Experience with GxP validation, 21 CFR Part 11, or regulatory technology compliance in an AI/ML context is preferred.</p> <h4>Skills:</h4> <p><strong>Technical competencies:</strong><br> AI/ML architecture & solution design - cloud platform architecture (Azure / AWS / GCP) - ML ops & model lifecycle management - enterprise integration & API design - data architecture & data engineering - AI governance, ethics & responsible AI - pharmaceutical regulatory compliance (GxP, FDA, EMA)</p> <p><strong>AI & technology skills:</strong><br> Deep expertise in AI/ML architecture patterns, including supervised/unsupervised learning, NLP, computer vision, generative AI, and LLM-based solution design.<br> Strong hands-on proficiency with Azure AI services, Azure Machine Learning, MLflow, or equivalent MLOps tooling.<br> Solid experience designing and deploying generative AI solutions including RAG architectures, LLM orchestration (LangChain, Semantic Kernel), and enterprise copilot patterns.<br> Strong command of enterprise integration architecture including REST APIs, event-driven architecture, message queues, and middleware platforms.<br> Proficiency in cloud infrastructure design including IaC (Terraform, Bicep), containerization (Docker, Kubernetes), and CI/CD pipelines.<br> Strong understanding of data architecture components including data lakes, lakehouses, feature stores, and vector databases.<br> Working knowledge of pharmaceutical business processes including GxP operations, quality management systems, and regulatory affairs workflows (preferred).<br> Solid understanding of AI governance frameworks, responsible AI principles, data privacy regulations (GDPR, HIPAA), and IT security principles relevant to AI deployment.</p></p><p></p>

<p><h4>Description</h4> <p>A leading global pharmaceutical company is seeking an AI solutions architect who is responsible for designing, governing, delivering, and evolving the enterprise AI technical architecture across the company. Acting as the technical authority and delivery lead for AI within the AI Centre of Excellence, this role defines architectural standards, evaluates and governs AI platforms and solutions, prioritising off-the-shelf and vendor-led approaches, and ensures that all AI initiatives are scalable, secure, compliant, and aligned with the company's digital transformation strategy. The AI solutions architect works closely with AI engineers, IT business partners, AI champions, and business function leaders to assess technical feasibility, lead end-to-end solution delivery, support AI proof of value (POV) execution, and translate strategic AI ambitions into sound, future-proof solutions, ensuring every initiative is delivered on a technically rigorous and governance-compliant foundation.</p> <h4>Responsibilities:</h4> <ol> <li><strong>Strategy & architecture leadership</strong><br> Define and own the enterprise AI technical architecture framework, including reference architectures, design patterns, integration blueprints, and technology standards across cloud and on-premises environments.<br> Collaborate with the architecture advisory board to ensure the AI architecture roadmap is aligned with the company's overall digital transformation strategy and enterprise IT architecture principles.<br> Evaluate emerging AI technologies, frameworks, and platforms, providing technical direction and recommendations to senior IT and business stakeholders.<br> Lead architectural governance for all AI initiatives, ensuring solutions adhere to approved standards, security requirements, regulatory constraints, and scalability principles.<br> Define and maintain the enterprise AI technology stack, including cloud AI services (Azure, AWS, GCP), MLOps platforms, data platforms, and integration middleware.</li> <li><strong>AI solution design & technical oversight</strong><br> Architect end-to-end AI solutions across the company's key business domains including manufacturing, quality & regulatory affairs, R&D, commercial, supply chain, HR, and finance.<br> Produce high-quality architecture deliverables including solution design documents, architecture decision records (ADRs), technical specifications, data flow diagrams, and integration architecture blueprints.<br> Lead technical design reviews and architecture assessments for all AI initiatives in the portfolio, ensuring fitness for purpose, scalability, and compliance.<br> Define AI integration patterns with enterprise systems including SAP, MES, LIMS, CRM, and M365 ecosystems, ensuring seamless interoperability.<br> Guide AI developers in translating architecture designs into well-structured, maintainable, and production-ready solutions.<br> Oversee the design of MLOps pipelines including model training, validation, deployment, monitoring, and retraining workflows.</li> <li><strong>Platform engineering & infrastructure</strong><br> Own the architecture and governance of enterprise AI platforms including Microsoft Azure AI, Azure Machine Learning, Microsoft 365 Copilot, and other approved AI tooling.<br> Define cloud infrastructure architecture for AI workloads including compute, storage, networking, and security configurations aligned with the company IT standards.<br> Establish standards for model lifecycle management including versioning, registry, performance monitoring, drift detection, and retraining triggers.<br> Drive the design of data architecture components critical to AI including feature stores, data lakes, vector databases, and real-time data pipelines in collaboration with the Data & Analytics team.<br> Ensure AI platforms meet GxP validation, 21 CFR Part 11, and audit trail requirements where applicable.</li> <li><strong>Governance, compliance & responsible AI</strong><br> Embed regulatory and compliance requirements, including FDA AI/ML guidance, EMA requirements, GxP, GDPR, and HIPAA, into AI architecture design and review processes.<br> Define and enforce responsible AI architectural guardrails including model explainability, bias detection, fairness assessments, and human-in-the-loop design patterns.<br> Maintain AI architecture governance documentation including standards, patterns, approved toolsets, and deviation processes within the enterprise AI knowledge repository.<br> Coordinate with IT security, data privacy, legal, quality assurance, and regulatory affairs to ensure AI solutions meet all applicable oversight requirements.<br> Support E-AIAB governance processes by providing technical input into initiative assessments, vendor evaluations, and POV planning.</li> <li><strong>Technical leadership & enablement</strong><br> Provide technical mentorship, code and architecture reviews, and hands-on guidance to the AI developer team.<br> Define engineering best practices, coding standards, and DevOps/MLOps conventions for the AI team.<br> Collaborate with external vendors, implementation partners, and cloud providers to assess solutions, conduct technical due diligence, and ensure delivery quality.<br> Contribute technical expertise to vendor RFP/RFI processes, proof-of-concept evaluations, and contract assessments.<br> Represent the company's AI technical standards in cross-functional project delivery teams and steering committees.</li> <li><strong>Stakeholder engagement & communication</strong><br> Translate complex technical architecture concepts into clear, accessible language for business stakeholders, executive leadership, and non-technical audiences.<br> Serve as the primary technical escalation point for AI platform issues, architecture deviations, and integration challenges.<br> Collaborate with IT business partners and AI champions to provide technical feasibility input into AI opportunity assessments.<br> Participate in external pharmaceutical AI forums, cloud provider events, and technology conferences to maintain leading-edge awareness and contribute to the company's technical reputation.</li> </ol> <h4>Requirements</h4> <p>Bachelor's degree in computer science, information technology, software engineering, data science, or related technical field.<br> Master's degree in artificial intelligence, data science, computer science, or related discipline is preferred.<br> Microsoft Azure Solutions Architect Expert, Azure AI Engineer Associate, or equivalent cloud architecture certification is preferred.<br> TOGAF or equivalent enterprise architecture certification is preferred.<br> 7–10 years of professional experience in IT, software engineering, data & analytics, or AI/ML implementation.<br> 4–6 years of hands-on experience designing and delivering AI/ML solutions on cloud platforms (Azure, AWS, or GCP) in a production environment.<br> Proven track record of owning end-to-end AI solution architecture in a complex, cross-functional enterprise environment.<br> Experience with Microsoft Azure AI, Azure Machine Learning, and Microsoft 365 Copilot architecture and deployment is preferred.<br> Pharmaceutical, healthcare, life sciences, or other regulated industry experience is preferred.<br> Experience with GxP validation, 21 CFR Part 11, or regulatory technology compliance in an AI/ML context is preferred.</p> <h4>Skills:</h4> <p><strong>Technical competencies:</strong><br> AI/ML architecture & solution design - cloud platform architecture (Azure / AWS / GCP) - ML ops & model lifecycle management - enterprise integration & API design - data architecture & data engineering - AI governance, ethics & responsible AI - pharmaceutical regulatory compliance (GxP, FDA, EMA)</p> <p><strong>AI & technology skills:</strong><br> Deep expertise in AI/ML architecture patterns, including supervised/unsupervised learning, NLP, computer vision, generative AI, and LLM-based solution design.<br> Strong hands-on proficiency with Azure AI services, Azure Machine Learning, MLflow, or equivalent MLOps tooling.<br> Solid experience designing and deploying generative AI solutions including RAG architectures, LLM orchestration (LangChain, Semantic Kernel), and enterprise copilot patterns.<br> Strong command of enterprise integration architecture including REST APIs, event-driven architecture, message queues, and middleware platforms.<br> Proficiency in cloud infrastructure design including IaC (Terraform, Bicep), containerization (Docker, Kubernetes), and CI/CD pipelines.<br> Strong understanding of data architecture components including data lakes, lakehouses, feature stores, and vector databases.<br> Working knowledge of pharmaceutical business processes including GxP operations, quality management systems, and regulatory affairs workflows (preferred).<br> Solid understanding of AI governance frameworks, responsible AI principles, data privacy regulations (GDPR, HIPAA), and IT security principles relevant to AI deployment.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A leading global pharmaceutical company is seeking an AI Solutions Architect who is responsible for designing, governing, delivering, and evolving the enterprise AI technical architecture across the company. Acting as the technical authority and delivery lead for AI within the AI Centre of Excellence, this role defines architectural standards, evaluates and governs AI platforms and solutions, prioritising off-the-shelf and vendor-led approaches, and ensures that all AI initiatives are scalable, secure, compliant, and aligned with the company's digital transformation strategy. The AI Solutions Architect works closely with AI Engineers, IT Business Partners, AI Champions, and business function leaders to assess technical feasibility, lead end-to-end solution delivery, support AI Proof of Value (POV) execution, and translate strategic AI ambitions into sound, future-proof solutions, ensuring every initiative is delivered on a technically rigorous and governance-compliant foundation.</p><p>Responsibilities:</p><ol><li>Strategy &amp; Architecture Leadership<ul><li>Define and own the enterprise AI technical architecture framework, including reference architectures, design patterns, integration blueprints, and technology standards across cloud and on-premises environments</li><li>Collaborate with the Architecture advisory board to ensure the AI architecture roadmap is aligned with the company's overall digital transformation strategy and enterprise IT architecture principles</li><li>Evaluate emerging AI technologies, frameworks, and platforms, providing technical direction and recommendations to senior IT and business stakeholders</li><li>Lead architectural governance for all AI initiatives, ensuring solutions adhere to approved standards, security requirements, regulatory constraints, and scalability principles</li><li>Define and maintain the enterprise AI technology stack, including cloud AI services (Azure, AWS, GCP), MLOps platforms, data platforms, and integration middleware</li></ul></li><li>AI Solution Design &amp; Technical Oversight<ul><li>Architect end-to-end AI solutions across the company's key business domains including Manufacturing, Quality &amp; Regulatory Affairs, R&amp;D, Commercial, Supply Chain, HR, and Finance</li><li>Produce high-quality architecture deliverables including solution design documents, architecture decision records (ADRs), technical specifications, data flow diagrams, and integration architecture blueprints</li><li>Lead technical design reviews and architecture assessments for all AI initiatives in the portfolio, ensuring fitness for purpose, scalability, and compliance</li><li>Define AI integration patterns with enterprise systems including SAP, MES, LIMS, CRM, and M365 ecosystems, ensuring seamless interoperability</li><li>Guide AI Developers in translating architecture designs into well-structured, maintainable, and production-ready solutions</li><li>Oversee the design of MLOps pipelines including model training, validation, deployment, monitoring, and retraining workflows</li></ul></li><li>Platform Engineering &amp; Infrastructure<ul><li>Own the architecture and governance of enterprise AI platforms including Microsoft Azure AI, Azure Machine Learning, Microsoft 365 Copilot, and other approved AI tooling</li><li>Define cloud infrastructure architecture for AI workloads including compute, storage, networking, and security configurations aligned with the company IT standards</li><li>Establish standards for model lifecycle management including versioning, registry, performance monitoring, drift detection, and retraining triggers</li><li>Drive the design of data architecture components critical to AI including feature stores, data lakes, vector databases, and real-time data pipelines in collaboration with the Data &amp; Analytics team</li><li>Ensure AI platforms meet GxP validation, 21 CFR Part 11, and audit trail requirements where applicable</li></ul></li><li>Governance, Compliance &amp; Responsible AI<ul><li>Embed regulatory and compliance requirements, including FDA AI/ML guidance, EMA requirements, GxP, GDPR, and HIPAA, into AI architecture design and review processes</li><li>Define and enforce responsible AI architectural guardrails including model explainability, bias detection, fairness assessments, and human-in-the-loop design patterns</li><li>Maintain AI architecture governance documentation including standards, patterns, approved toolsets, and deviation processes within the enterprise AI knowledge repository</li><li>Coordinate with IT Security, Data Privacy, Legal, Quality Assurance, and Regulatory Affairs to ensure AI solutions meet all applicable oversight requirements</li><li>Support E-AIAB governance processes by providing technical input into initiative assessments, vendor evaluations, and POV planning</li></ul></li><li>Technical Leadership &amp; Enablement<ul><li>Provide technical mentorship, code and architecture reviews, and hands-on guidance to the AI Developer team</li><li>Define engineering best practices, coding standards, and DevOps/MLOps conventions for the AI team</li><li>Collaborate with external vendors, implementation partners, and cloud providers to assess solutions, conduct technical due diligence, and ensure delivery quality</li><li>Contribute technical expertise to vendor RFP/RFI processes, proof-of-concept evaluations, and contract assessments</li><li>Represent the company's AI technical standards in cross-functional project delivery teams and steering committees</li></ul></li><li>Stakeholder Engagement &amp; Communication<ul><li>Translate complex technical architecture concepts into clear, accessible language for business stakeholders, executive leadership, and non-technical audiences</li><li>Serve as the primary technical escalation point for AI platform issues, architecture deviations, and integration challenges</li><li>Collaborate with IT Business Partners and AI Champions to provide technical feasibility input into AI opportunity assessments</li><li>Participate in external pharmaceutical AI forums, cloud provider events, and technology conferences to maintain leading-edge awareness and contribute to the company's technical reputation</li></ul></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Software Engineering, Data Science, or related technical field</li><li>Master's degree in Artificial Intelligence, Data Science, Computer Science, or related discipline is preferred</li><li>Microsoft Azure Solutions Architect Expert, Azure AI Engineer Associate, or equivalent cloud architecture certification is preferred</li><li>TOGAF or equivalent enterprise architecture certification is preferred</li><li>7-10 years of professional experience in IT, software engineering, data &amp; analytics, or AI/ML implementation</li><li>4-6 years of hands-on experience designing and delivering AI/ML solutions on cloud platforms (Azure, AWS, or GCP) in a production environment</li><li>Proven track record of owning end-to-end AI solution architecture in a complex, cross-functional enterprise environment</li><li>Experience with Microsoft Azure AI, Azure Machine Learning, and Microsoft 365 Copilot architecture and deployment is preferred</li><li>Pharmaceutical, healthcare, life sciences, or other regulated industry experience is preferred</li><li>Experience with GxP validation, 21 CFR Part 11, or regulatory technology compliance in an AI/ML context is preferred</li></ul><p>Skills:</p><p><strong>Technical Competencies:</strong></p><ul><li>AI/ML Architecture &amp; Solution Design</li><li>Cloud Platform Architecture (Azure / AWS / GCP)</li><li>ML Ops &amp; Model Lifecycle Management</li><li>Enterprise Integration &amp; API Design</li><li>Data Architecture &amp; Data Engineering</li><li>AI Governance, Ethics &amp; Responsible AI</li><li>Pharmaceutical Regulatory Compliance (GxP, FDA, EMA)</li></ul><p><strong>AI &amp; Technology Skills:</strong></p><ul><li>Deep expertise in AI/ML architecture patterns, including supervised/unsupervised learning, NLP, computer vision, generative AI, and LLM-based solution design</li><li>Strong hands-on proficiency with Azure AI Services, Azure Machine Learning, MLflow, or equivalent MLOps tooling</li><li>Solid experience designing and deploying generative AI solutions including RAG architectures, LLM orchestration (LangChain, Semantic Kernel), and enterprise copilot patterns</li><li>Strong command of enterprise integration architecture including REST APIs, event-driven architecture, message queues, and middleware platforms</li><li>Proficiency in cloud infrastructure design including IaC (Terraform, Bicep), containerization (Docker, Kubernetes), and CI/CD pipelines</li><li>Strong understanding of data architecture components including data lakes, lakehouses, feature stores, and vector databases</li><li>Working knowledge of pharmaceutical business processes including GxP operations, quality management systems, and regulatory affairs workflows (Preferred)</li><li>Solid understanding of AI governance frameworks, responsible AI principles, data privacy regulations (GDPR, HIPAA), and IT security principles relevant to AI deployment</li></ul><p></p></section>

<p>About Maqsam: Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p><p>Your Opportunity: We are seeking a highly experienced Senior Software Engineer to act as a technical pillar within our innovative engineering team. This role is ideal for a high-impact Individual who thrives on autonomy and scale. You will be responsible for driving massive, complex projects from conceptualization and architectural design all the way to implementation, deployment, and landing. You will operate at a high level, providing technical leadership across multiple teams. By working closely with product managers, leadership, and engineers across the company, you will shape our technical strategy, tackle our most difficult scaling challenges, and continuously broaden the capabilities of our cutting-edge AI and contact center solutions.</p><p>Your Top Responsibilities:</p><ul><li>End-to-End Ownership: Drive massive, cross-functional engineering projects from raw concept to successful production deployment and monitoring.</li><li>Architectural Leadership: Lead the design and architecture of highly available, scalable, and robust systems, services, and databases that span across multiple engineering teams.</li><li>Technical Force Multiplier: Set the standard for engineering excellence. Conduct rigorous code reviews, establish best practices, and improve our development and deployment pipelines and strategies.</li><li>Complex Problem Solving: Debug, profile, and troubleshoot the most complex systemic and performance issues within a high-concurrency, real-time SaaS environment.</li><li>Cross-Team Alignment: Act as a technical anchor, collaborating with various squads to ensure architectural consistency, and the strategic reduction of technical debt.</li><li>Mentorship: Elevate the entire engineering team by mentoring mid-level and junior engineers, guiding their technical growth, and helping ramp up new joiners.</li></ul><p>What We Expect from You:</p><ul><li>5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.</li><li>Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.</li><li>Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.</li><li>Database Mastery: Extensive experience with relational databases (e.g., PostgreSQL), including schema design, query optimization, and handling data at scale.</li><li>Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.</li><li>Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.</li></ul><p>Additional Information (Added Advantages):</p><ul><li>Leadership &amp; Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .</li><li>Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.) or real-time communication platforms is a strong plus.</li><li>Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.js (or comparable frontend frameworks), and PostgreSQL is preferred.</li><li>AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.</li><li>Education: A degree in Computer Science, Engineering, or a related field is preferred.</li></ul><p>What We Provide:</p><ul><li>Join a world-class team at Maqsam, where your growth is our priority. Here s what you can expect:</li><li>High-Impact Work: The autonomy to drive massive projects that directly impact our core business and thousands of users.</li><li>A Collaborative and Friendly Environment: Work with talented, seasoned professionals who are passionate about what they do.</li><li>Personal and Professional Growth: Opportunities to learn, lead, and cement yourself as a world-class engineering leader.</li><li>Fair Compensation: We deeply value your contribution and expertise.</li><li>Transparency: A culture that thrives on open communication and flat technical discussions.</li><li>Benefits: First-class health insurance, and more.</li><li>Part of Something Big: Be proud of being part of the most exciting AI-powered SaaS business in the MENA region.</li></ul><p>Ready to lead at Maqsam? Apply now! #LI-DNI</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.</li><li>Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.</li><li>Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.</li><li>Database Mastery: Extensive experience with relational databases (e.g., PostgreSQL), including schema design, query optimization, and handling data at scale.</li><li>Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.</li><li>Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.</li></ul><p>Additional Information (Added Advantages):</p><ul><li>Leadership &amp; Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .</li><li>Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.) or real-time communication platforms is a strong plus.</li><li>Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.js (or comparable frontend frameworks), and PostgreSQL is preferred.</li><li>AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.</li><li>Education: A degree in Computer Science, Engineering, or a related field is preferred.</li></ul>

<p><h4>Description</h4> <p>The Specialist Security Engineer – Fortinet Solutions is responsible for designing, implementing, optimizing, and supporting advanced Fortinet-based cybersecurity solutions across enterprise, service provider, and data center environments. The role serves as a technical subject matter expert for Fortinet technologies, providing architecture design, deployment leadership, troubleshooting, migration support, and operational excellence across customer environments.</p> <p>Working within ZainTECH’s Cybersecurity Practice, the Specialist Security Engineer will lead the delivery of secure, scalable, and resilient security solutions covering network security, SD-WAN, SASE, Zero Trust architectures, privileged access management, web application security, and security monitoring platforms. The role collaborates closely with customers, presales teams, project delivery teams, and technology partners to ensure successful implementation and ongoing optimization of Fortinet security solutions.</p> <h4>Responsibilities</h4> <p><strong>Security architecture & solution design</strong></p> <ul> <li>Design and implement enterprise and data center security architectures utilizing Fortinet technologies.</li> <li>Develop secure, scalable, and highly available security solutions aligned with customer business and security requirements.</li> <li>Design and architect High Availability (HA) deployments, advanced SD-WAN solutions, Secure Access Service Edge (SASE) architectures, Zero Trust Network Access (ZTNA) environments, network segmentation and micro-segmentation strategies.</li> <li>Conduct security assessments and provide recommendations aligned with cybersecurity best practices and industry standards.</li> <li>Develop High-Level Designs (HLDs), Low-Level Designs (LLDs), migration and implementation plans, technical architecture documentation.</li> </ul> <p><strong>Fortinet solution deployment & integration</strong></p> <ul> <li>Lead the installation, configuration, migration, and optimization of Fortinet solutions including: <ul> <li>FortiGate</li> <li>FortiManager</li> <li>FortiAnalyzer</li> <li>FortiSwitch</li> <li>FortiAP</li> <li>FortiWeb</li> <li>FortiADC</li> <li>FortiPAM</li> <li>FortiProxy</li> <li>FortiDLP</li> <li>FortiSIEM</li> <li>FortiSASE</li> <li>FortiAppSec</li> </ul> </li> <li>Integrate Fortinet platforms with: <ul> <li>Active Directory</li> <li>LDAP</li> <li>RADIUS</li> <li>TACACS+</li> <li>Identity Providers (IdPs)</li> <li>Multi-Factor Authentication (MFA) platforms</li> <li>SIEM and Syslog solutions</li> <li>AWS and Microsoft Azure environments</li> <li>Third-party security solutions</li> </ul> </li> <li>Ensure successful migration and interoperability between legacy and modern security infrastructures.</li> </ul> <p><strong>Security operations & technical support</strong></p> <ul> <li>Provide advanced L2, L3, and escalation support for enterprise customers.</li> <li>Troubleshoot complex: <ul> <li>Security incidents</li> <li>Firewall issues</li> <li>Routing and connectivity problems</li> <li>VPN-related issues</li> <li>Authentication and access control challenges</li> </ul> </li> <li>Conduct root cause analysis and provide recommendations to prevent recurrence.</li> <li>Monitor solution performance and ensure high service availability.</li> <li>Maintain configuration backups, disaster recovery plans, and operational documentation.</li> <li>Support customers during critical incidents and major service disruptions.</li> </ul> <p><strong>Network security & advanced security technologies</strong></p> <ul> <li>Configure, manage, and optimize: <ul> <li>Security policies</li> <li>Application control</li> <li>Intrusion Prevention Systems (IPS)</li> <li>Web filtering</li> <li>Anti-malware services</li> <li>Data Loss Prevention (DLP)</li> <li>Proxy services</li> <li>Privileged Access Management (PAM)</li> <li>Security event monitoring and correlation</li> </ul> </li> <li>Deploy and support: <ul> <li>Psec VPN</li> <li>SSL VPN</li> <li>Remote Internet Access (RIA)</li> <li>Direct Internet Access (DIA)</li> <li>Site-to-Site VPNs</li> <li>Hub-and-Spoke VPN architectures</li> </ul> </li> <li>Implement Zero Trust and SASE security models to enhance customer security posture.</li> </ul> <p><strong>Project delivery & customer engagement</strong></p> <ul> <li>Lead implementation, migration, upgrade, and optimization projects.</li> <li>Coordinate activities with customers, vendors, project managers, internal delivery teams.</li> <li>Produce technical implementation documentation, acceptance reports, as-built documentation, operational handover documentation.</li> <li>Conduct customer knowledge transfer sessions and technical workshops.</li> <li>Support presales teams during solution presentations, technical discussions, and proof-of-concept activities.</li> </ul> <p><strong>Continuous improvement & technical leadership</strong></p> <ul> <li>Stay current with emerging cybersecurity threats, Fortinet product developments, and industry best practices.</li> <li>Participate in technical enablement and knowledge-sharing initiatives.</li> <li>Support the development of technical standards, implementation methodologies, and operational procedures.</li> <li>Contribute to service improvement initiatives across the Cybersecurity Practice.</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behaviour across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Computer Engineering, Computer Science, Information Security, Information Technology, or a related field, with a minimum of 5 years of experience in cybersecurity and network security engineering.</li> <li>Proven hands-on expertise in designing, implementing, and supporting Fortinet security solutions, including FortiGate, FortiManager, FortiAnalyzer, SD-WAN, SASE, FortiWeb, FortiADC, FortiPAM, FortiProxy, FortiDLP, and FortiSIEM.</li> <li>Strong knowledge of network security architecture and infrastructure design, with expertise in TCP/IP, Routing & Switching, BGP, OSPF, VLANs, NAT, Traffic Shaping, and Policy-Based Routing.</li> <li>Advanced troubleshooting, analytical, and problem-solving skills, with experience supporting complex enterprise, managed services, or service provider environments.</li> <li>Strong customer-facing communication, presentation, consulting, and technical advisory skills, with the ability to engage effectively with stakeholders across all levels.</li> <li>Demonstrated technical leadership, mentoring capabilities, and experience managing project delivery while coordinating with multiple stakeholders.</li> <li>Solid understanding of security operations, incident response processes, and managed security services, including exposure to Zero Trust and cloud security architectures.</li> <li>Experience working with virtualization and cloud platforms such as VMware ESXi, Hyper-V, AWS, and Microsoft Azure, preferably within large-scale enterprise or multi-site environments.</li> <li>Strong documentation, reporting, and operational governance skills, with the ability to perform effectively in high-pressure environments and participate in critical incident response activities when required.</li> <li>Relevant certifications such as FCP, FCSS, NSE 4/5/6/7, CCNA, CCNP Security, FortiSASE, and AWS/Azure Security certifications, along with a commitment to continuous learning and professional development.</li> </ul></p><p></p>

<p><h4>Job summary</h4> <p>Functions as the property’s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand’s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>4-year bachelor's degree in finance and accounting or related major; 2 years experience in the finance and accounting or related professional area.</li> <li>Or</li> <li>Master's degree in finance and accounting or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> <h4>Engaging in strategic planning and decision making</h4> <ul> <li>Analyzes financial data and market trends.</li> <li>Analyzes information, forecasts sales against expenses and creates annual budget plans.</li> <li>Compiles information, analyzes and monitors actual sales against projected sales.</li> <li>Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</li> <li>Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.</li> <li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li> <li>Thinks creatively and practically to develop, execute and implement new business plans.</li> <li>Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making.</li> <li>Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.</li> <li>Implements a system of appropriate controls to manage business risks.</li> </ul> <h4>Leading accounting teams</h4> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.</li> <li>Provides excellent leadership by assigning team members and other departments managers clear accountability backed by appropriate authority.</li> <li>Holds staff accountable for successful performance.</li> </ul> <h4>Developing and maintaining finance and accounting goals</h4> <ul> <li>Supports property strategy from a finance and accounting perspective.</li> <li>Submits reports in a timely manner, ensuring delivery deadlines.</li> <li>Ensures profits and losses are documented accurately.</li> <li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li> <li>Ensures appropriate corrections are made to audit results if necessary.</li> <li>Reviews audit issues to ensure accuracy.</li> </ul> <h4>Managing projects and policies</h4> <ul> <li>Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.</li> <li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li> <li>Ensures compliance with standard and local operating procedures (SOPs and LSOPs).</li> <li>Oversees internal, external and regulatory audit processes.</li> <li>Ensures compliance with standard operating procedures (SOPs).</li> <li>Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).</li> </ul> <h4>Anticipating and delivering on the needs of key stakeholders</h4> <ul> <li>Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).</li> <li>Understands the owners' perspective and ROI expectations.</li> <li>Anticipates and addresses owner needs and involves ownership in key decisions.</li> <li>Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.</li> <li>Advises the GM and executive committee on existing and evolving operating/financial issues.</li> <li>Facilitates critique meetings to review information with management team.</li> <li>Attends owners meetings in order to provide context and explanation for financial results.</li> <li>Attends meetings and communicates with the owners, understanding the priorities and strategic focus.</li> <li>Demonstrates a commitment to meeting the needs of all key stakeholders.</li> <li>Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.</li> </ul> <h4>Managing and conducting human resource activities</h4> <ul> <li>Ensures team members are cross-trained to support successful daily operations.</li> <li>Ensures property policies are administered fairly and consistently.</li> <li>Ensures new hires participate in the department’s orientation program.</li> <li>Ensures new hires receive the appropriate new hire training to successfully perform their job.</li> <li>Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>About Us</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p> <h4>Line of Service Overview</h4> <p>At PwC Consulting, we lead with insight and deliver with purpose. You’ll work alongside experts across industries to design and deliver forward-looking solutions in areas such as strategy and enterprise transformation, operational excellence, digital innovation, cyber resilience, and risk management. Our reimagined operating model brings together sector-aligned, solution-led teams empowered to move fast, think boldly, and create real impact. Whether transforming finance, enabling digital change, or shaping national visions, you’ll be part of a collaborative, forward-thinking community built to grow with you and the world around us.</p> <h4>Business Unit Overview</h4> <p>As part of the Management Consulting team, you’ll shape how organizations operate, perform, and grow. We deliver end-to-end consulting solutions across finance transformation, accounting transformation, workforce transformation, supply chain & efficiency transformation, enterprise solutions and capability building through PwC Academy. It’s where business performance meets human potential, backed by technology, powered by purpose.</p> <h4>Solution Unit Overview</h4> <p>PwC Academy is the talent and skills development business of PwC Middle East. We build capabilities at scale so governments and organizations can accelerate the region’s transformation agenda through a future-fit workforce. We are a tech-forward, people-powered community of educators, bringing together the strength of the global PwC network, our deep-rooted regional insights, and our expert L&D resources and strategic alliances, to deliver upskilling solutions that create sustained impact. At PwC Academy, we shape the future of learning – driving transformation through talent.</p> <h4>How You’ll Contribute? (Roles & Responsibilities)</h4> <p>As an L&D Project Management – Project Admin Support Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p> <ul> <li><strong>Project Setup & Planning</strong><br> Create and maintain project IDs and profitability trackers following internal approvals.<br> Support revenue and cost phasing in collaboration with Project Managers.<br> Maintain revenue forecasts and client invoicing plans.</li> <li><strong>Financial Monitoring & Control</strong><br> Track project costs, vendor invoices, and expense recharges.<br> Update project financials, including revenue, cost, and margin.<br> Upload approved invoices to client portals and coordinate billing milestones.</li> <li><strong>Invoicing & Cash Collection</strong><br> Monitor accounts receivable, WIP, and aged debt.<br> Follow up on overdue invoices and escalate payment issues as required.<br> Liaise with Finance and vendors on payment status and queries.</li> <li><strong>Project Closure</strong><br> Support final financial reconciliation, accruals, and reporting.<br> Close project IDs upon completion and approval.<br> Meet the project team across the region and ensure financial reports are updated.<br> Based on the requirements of the business, additional responsibilities as assigned.</li> </ul> <h4>What You’ll Bring</h4> <ul> <li><strong>Years of experience:</strong> 1-2 years experience in related role</li> <li><strong>Education:</strong> Bachelors or Masters in Management. Finance specialization preferred</li> <li><strong>Technical Skills:</strong><br> Project financial management, including revenue forecasting, cost tracking, WIP and margin monitoring.<br> Proficiency in MS Excel (trackers, reconciliations, phasing) and MS PowerPoint for reporting support.<br> Experience with project setup, project IDs, billing milestones, and invoicing processes.<br> Understanding of accounts receivable, aged debt, accruals, and basic financial controls.<br> Familiarity with ERP/finance systems and client invoicing portals (e.g. SAP, Oracle or similar).<br> Strong documentation and record-keeping skills aligned with audit and compliance requirements.</li> <li><strong>Soft Skills:</strong><br> Strong attention to detail with the ability to manage multiple tasks and deadlines accurately.<br> Effective communication skills to coordinate with project teams, Finance, vendors, and stakeholders.<br> Organised, proactive, and able to work independently while supporting regional teams.<br> Problem-solving mindset with the ability to flag risks, discrepancies, and follow through on resolutions.<br> Adaptability and willingness to take on additional responsibilities in a fast-paced environment.<br> Collaborative team player with a professional and service-oriented approach.</li> <li><strong>Language Skills:</strong> Fluent in Arabic and English</li> <li><strong>Travel Requirements:</strong> No travel required</li> </ul> <h4>How You’ll Make a Difference</h4> <p>At PwC Middle East, we expect all our people to embody the skills and behaviours of the PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p> <h4>Why You’ll Love Working at PwC</h4> <p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large.</p><p>About the Role:</p><p>You will work closely with Product Managers, Software Engineers, and other Quality Engineers to build and maintain high-quality solutions across the Content Creators ecosystem , which includes:</p><ul><li>Article Submission (Research Exchange / ReX)</li><li>Article Transfer (ReX Transfer)</li><li>License Signing and Open Access Payments (Author Services)</li><li>Open Access Fund Management (Wiley Open Access Dashboard (WOAD) and Oable)</li></ul><p>As part of an Agile Scrum team, you will contribute to the development of automated testing frameworks, support continuous quality improvements, and help ensure our platforms deliver an exceptional user experience.</p><p>How You Will Make an Impact</p><ul><li>Design, develop, and maintain automated test suites for web applications and services.</li><li>Collaborate with Product Owners, Developers, and Quality Engineers within Agile Scrum teams.</li><li>Define and implement effective testing strategies to improve product quality and reliability.</li><li>Partner with developers to determine the most efficient and scalable testing approaches.</li><li>Analyze business requirements and translate them into comprehensive test scenarios and test cases.</li><li>Support sprint planning, estimation, and delivery activities to achieve team objectives.</li><li>Contribute to quarterly Program Increment (PI) planning and cross-functional initiatives.</li><li>Perform exploratory and manual testing when required to validate new functionality and identify potential risks.</li><li>Champion quality best practices, including shift-left testing and continuous improvement initiatives.</li><li>Provide recommendations to enhance testing frameworks, development processes, and overall system quality.</li></ul><p>What We Look For</p><p>Required Qualifications</p><ul><li>Experience in both manual and automated software testing.</li><li>Strong knowledge of Java, including:</li><ul><li>Object-Oriented Programming (OOP)</li><li>Collections Framework</li><li>Multithreading fundamentals</li><li>Lambda expressions</li><li>Stream API</li></ul><li>Experience testing RESTful APIs and strong understanding of HTTP protocols.</li><li>Strong SQL skills with hands-on experience using PostgreSQL, including:</li><ul><li>Multi-table joins</li><li>Subqueries</li><li>Aggregations</li><li>Test data preparation and backend validation</li></ul><li>Proficiency with Git, including branching, merging, rebasing, and conflict resolution.</li><li>Understanding of software development lifecycles, testing methodologies, and quality assurance practices.</li><li>Passion for shift-left testing principles and continuous quality improvement.</li><li>Understanding of modern web application architecture and behavior.</li><li>Ability to effectively work with and interpret English-language technical documentation.</li></ul><p>Technical Environment</p><p>Our technology stack includes:</p><ul><li>Java 17</li><li>Selenide for UI test automation</li><li>RestAssured for API testing</li><li>JUnit and TestNG</li><li>TestContainers for integration testing</li><li>GitHub and GitHub Actions</li><li>Allure and Report Portal for test reporting</li><li>Microservices architecture</li><li>HTTP and Kafka-based communication</li><li>Kibana and Grafana for monitoring and observability</li></ul><p>Preferred Qualifications</p><ul><li>Knowledge of Spring and Spring Boot.</li><li>Experience working with SQL and NoSQL databases.</li><li>Understanding of event-driven architectures and messaging platforms such as Kafka or RabbitMQ.</li><li>Experience working with AWS cloud services and infrastructure.</li><li>Strong written and verbal English communication skills.</li></ul><p>We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what s next in science, education, and publishing creating impact that reaches everywhere. We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.</p><p>Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact EMAIL_ADDRESS for assistance.</p><p>We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles. When applying, please attach your resume/CV to be considered. #LI-SC1</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience in both manual and automated software testing.</li><li>Strong knowledge of Java, including:<ul><li>Object-Oriented Programming (OOP)</li><li>Collections Framework</li><li>Multithreading fundamentals</li><li>Lambda expressions</li><li>Stream API</li></ul></li><li>Experience testing RESTful APIs and strong understanding of HTTP protocols.</li><li>Strong SQL skills with hands-on experience using PostgreSQL, including:<ul><li>Multi-table joins</li><li>Subqueries</li><li>Aggregations</li><li>Test data preparation and backend validation</li></ul></li><li>Proficiency with Git, including branching, merging, rebasing, and conflict resolution.</li><li>Understanding of software development lifecycles, testing methodologies, and quality assurance practices.</li><li>Passion for shift-left testing principles and continuous quality improvement.</li><li>Understanding of modern web application architecture and behavior.</li><li>Ability to effectively work with and interpret English-language technical documentation.</li></ul><p>Preferred Qualifications</p><ul><li>Knowledge of Spring and Spring Boot.</li><li>Experience working with SQL and NoSQL databases.</li><li>Understanding of event-driven architectures and messaging platforms such as Kafka or RabbitMQ.</li><li>Experience working with AWS cloud services and infrastructure.</li><li>Strong written and verbal English communication skills.</li></ul><p></p></section>