Maintenance Technician Jobs in Jordan
1724 Jobs Found
Westin
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors hotel operations sales performance against budget.<br>• Reviews reports and financial statements to determine hotel operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
AccorHotels
Jordan - Amman
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>We're looking for an enthusiastic and customer-focused individual to ensure our guests have a safe and enjoyable beach experience.</p>
<ul>
<li>To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction</li>
<li>Must comply with the grooming standards of the company</li>
<li>To extend a courteous, friendly and professional greeting to guests as they arrive and to thank them as they depart</li>
<li>To make the seniors aware of all guest comments and guest complaints</li>
<li>To be thoroughly familiar with the service standards and procedures</li>
<li>To follow specified procedures to properly set up beach beds and cabanas stations</li>
<li>To ensure cleanliness and maintenance of the beach areas</li>
<li>To set up beach with sunbeds, umbrellas and towels and to ensure that guests are provided with clean towels, as needed</li>
<li>To fold and pack the umbrellas in the evenings</li>
<li>To follow all policies and procedures of the hotel</li>
<li>To immediately report all suspicious occurrences and hazardous conditions</li>
<li>To maintain safety of work areas at all times</li>
<li>To attend all mandatory meetings as directed</li>
<li>To perform other tasks as required or directed</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Diploma or degree in vocational hospitality</li>
<li>1–3 years experience in 4-5 star hotel</li>
<li>Must be confident and have a good command of English language</li>
</ul>
<h4>Additional information</h4>
<p><strong>Why work for Accor?</strong></p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p><strong>Diversity & inclusion</strong> for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.</p>
<p>When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.</p></p><p></p>
AccorHotels
Jordan - Amman
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>We're looking for an enthusiastic and customer-focused individual to ensure our guests have a safe and enjoyable beach experience.</p>
<ul>
<li>To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction</li>
<li>Must comply with the grooming standards of the company</li>
<li>To extend a courteous, friendly and professional greeting to guests as they arrive and to thank them as they depart</li>
<li>To make the seniors aware of all guest comments and guest complaints</li>
<li>To be thoroughly familiar with the service standards and procedures</li>
<li>To follow specified procedures to properly set up beach beds and cabanas stations</li>
<li>To ensure cleanliness and maintenance of the beach areas</li>
<li>To set up beach with sunbeds, umbrellas and towels and to ensure that guests are provided with clean towels, as needed</li>
<li>To fold and pack the umbrellas in the evenings</li>
<li>To follow all policies and procedures of the hotel</li>
<li>To immediately report all suspicious occurrences and hazardous conditions</li>
<li>To maintain safety of work areas at all times</li>
<li>To attend all mandatory meetings as directed</li>
<li>To perform other tasks as required or directed</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Diploma or degree in vocational hospitality</li>
<li>1–3 years experience in 4-5 star hotel</li>
<li>Must be confident and have a good command of English language</li>
</ul>
<h4>Additional information</h4>
<p><strong>Why work for Accor?</strong></p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p><strong>Diversity & inclusion</strong> for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.</p>
<p>When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.</p></p><p></p>
AccorHotels
Jordan - Jordan
<p><h4>Company description</h4>
<p><strong>Why work for Accor?</strong><br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p><strong>Life guard - Mövenpick Resort & Residences Aqaba</strong></p>
<p>To effectively and efficiently supervise the swimming pools, summer pool, children’s pool, winter pool, spa infinity pool, beach lounge infinity pool, constantly monitoring people’s actions and taking full control of water safety, ensuring all operating and emergency procedures are followed at all times.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Performs as per OSM standards and in line with the 7 hospitality keys and 4 cornerstones.</li>
<li>Attend training classes as per schedule.</li>
<li>Shows fullest cooperation and respect within the team and other departments.</li>
<li>Employee benefit card offering discounted rates in Accor worldwide.</li>
<li>Learning programs through our academies.</li>
<li>Opportunity to develop your talent and grow within your property and across the world.</li>
<li>Ability to make a difference through our corporate social responsibility activities, like Planet 21.</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Shows fullest cooperation and respect within the team and other departments.</li>
<li>Ensure safe daily operations within the recreation areas by ensuring compliance with all health, safety and fire prevention policies and procedures.</li>
<li>Maintain a friendly, neat and pleasant image to the hotel and day use guests. Must always be in correct clean uniform with a name badge.</li>
<li>Actively supervise the pools, beach and related facilities, ensuring all safety rules and regulations of the recreation area are strictly followed. Constantly monitor swimming pools and beach activities, assisting all users who may experience difficulty in the water, especially when entering.</li>
<li>Inform supervisor or line manager as well as security and main gate on changing weather conditions and related partial or full closing.</li>
<li>Be able to learn local roads, network and conditions as well as the fastest and safest routes.</li>
<li>Be responsible for maintaining a high level of cleanliness throughout the working area at all times.</li>
</ul>
<h4>Your experience and skills include:</h4>
<ul>
<li>Sound knowledge of local streets, tourist attractions, local culture, events etc.</li>
<li>Sound knowledge of local customs and traditions.</li>
<li>Ensure very good cleanliness and regular maintenance of the hotel shuttle buses.</li>
<li>Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.</li>
</ul>
<h4>Your team and working environment:</h4>
<p>Works in harmony with all hotel employees, applies OSM rules and provides personalized service within the limit of the established job specification.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<h4>Qualifications</h4>
<p>Life guard license</p>
<h4>Additional information</h4>
<p>Your team and working environment:<br>
In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Jordan - Jordan
<p><h4>Company description</h4>
<p><strong>Why work for Accor?</strong><br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p><strong>Life guard - Mövenpick Resort & Residences Aqaba</strong></p>
<p>To effectively and efficiently supervise the swimming pools, summer pool, children’s pool, winter pool, spa infinity pool, beach lounge infinity pool, constantly monitoring people’s actions and taking full control of water safety, ensuring all operating and emergency procedures are followed at all times.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Performs as per OSM standards and in line with the 7 hospitality keys and 4 cornerstones.</li>
<li>Attend training classes as per schedule.</li>
<li>Shows fullest cooperation and respect within the team and other departments.</li>
<li>Employee benefit card offering discounted rates in Accor worldwide.</li>
<li>Learning programs through our academies.</li>
<li>Opportunity to develop your talent and grow within your property and across the world.</li>
<li>Ability to make a difference through our corporate social responsibility activities, like Planet 21.</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Shows fullest cooperation and respect within the team and other departments.</li>
<li>Ensure safe daily operations within the recreation areas by ensuring compliance with all health, safety and fire prevention policies and procedures.</li>
<li>Maintain a friendly, neat and pleasant image to the hotel and day use guests. Must always be in correct clean uniform with a name badge.</li>
<li>Actively supervise the pools, beach and related facilities, ensuring all safety rules and regulations of the recreation area are strictly followed. Constantly monitor swimming pools and beach activities, assisting all users who may experience difficulty in the water, especially when entering.</li>
<li>Inform supervisor or line manager as well as security and main gate on changing weather conditions and related partial or full closing.</li>
<li>Be able to learn local roads, network and conditions as well as the fastest and safest routes.</li>
<li>Be responsible for maintaining a high level of cleanliness throughout the working area at all times.</li>
</ul>
<h4>Your experience and skills include:</h4>
<ul>
<li>Sound knowledge of local streets, tourist attractions, local culture, events etc.</li>
<li>Sound knowledge of local customs and traditions.</li>
<li>Ensure very good cleanliness and regular maintenance of the hotel shuttle buses.</li>
<li>Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.</li>
</ul>
<h4>Your team and working environment:</h4>
<p>Works in harmony with all hotel employees, applies OSM rules and provides personalized service within the limit of the established job specification.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<h4>Qualifications</h4>
<p>Life guard license</p>
<h4>Additional information</h4>
<p>Your team and working environment:<br>
In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
Angstrom LLC
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Us:</b></p><p>At Angstrom, we specialize in delivering precise and efficient medical billing services to healthcare providers. Our mission is to streamline billing processes and enhance financial outcomes for our clients. We are currently seeking a skilled and dedicated *KPI & Performance Metrics Consultant* to join our team and ensure the accuracy and timeliness of the operational and evaluation processes.</p><p><br></p><p><b>About The Project:</b></p><p>As we are preparing to scale past 100+ employees, we strive towards a performance framework that is both immediately actionable and scalable.</p><p>We need an expert consultant to bridge the gap between our strategic vision and day-to-day operations through a mathematically sound to track performance across three levels: individual employees, team processes, and macro company performance.</p><p>Crucially, this operational framework should align with our company culture. By integrating our core operational metrics today, we will lay the groundwork for a future, secondary initiative dedicated to HR analytics, employee retention, and long-term career tracking.</p><p><br></p><p><b>What You'll Do</b></p><ul><li><b>Audit & Alignment:</b> Review our current data setups (currently Google Sheets/Docs and Google Looker Studio) and existing metrics. Talk with our department heads to understand how their workflows operate.</li><li><b>KPI Framework Design: </b>Build out a clean, practical system of metrics spanning individual, team, and company levels—focused heavily on volume, quality, and accuracy tracking, including a weighted scoring model for individual performance reviews.</li><li><b>Data Flow Mapping: </b>Review how we currently collect data, flag any bottleneck areas or scale limitations, and help us map out how this data will eventually flow into a more automated cloud database. We are open to recommending new tools if our current setup won't scale.</li><li><b>Dashboard Specs:</b> Create clear wireframes and functional blueprints for dashboards at each level—individual, team, and executive/company—so our development team knows exactly what to build.</li><li><b>Data Governance Rules: </b>Put together a straightforward plan for who owns which metric, how often teams should review them (weekly/monthly), and how to maintain data integrity across the board.</li><li><b>Culture Alignment: </b>Where possible, design the framework so it could later extend into HR/culture metrics (retention, development, growth), without expanding current scope or deliverables.</li></ul><p><br></p><p><b>Deliverables:</b></p><ul><li>A finalized KPI Matrix with precise metric definitions, targets, and internal owners—covering individual, team, and company levels.</li><li>A clear Specification Document and layout wireframes for our dashboard builders, for all three reporting levels.</li><li>A Data Governance & Review Cadence Plan.</li><li>A brief Implementation & Maintenance Guide to keep everything running consistently long-term.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>5+ years of hands-on experience designing KPI frameworks, performance scorecards, or business intelligence setups.</li><li>A strong background in standard goal-setting methodologies (like OKRs and KPIs) and experience building balanced performance scoring systems.</li><li>Experience designing frameworks that scale with company growth (SMB experience ideal).</li><li>Prior experience building operational or quality-control frameworks in healthcare operations, medical billing, or transactional environments is a strong plus.</li><li>Experience with individual-level performance scoring, with attention to fairness and consistency.</li><li>Comfort with Google Workspace / Looker Studio, and the ability to recommend alternatives if beneficial.</li><li>Excellent communication skills—you need to be able to turn complex data logic into simple, actionable insights that both our leadership team and operations staff can easily grasp.</li></ul></div>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are looking for a detail-oriented CMS associate with 3–5 years of experience in web content management and digital publishing, with hands-on experience using Adobe Experience Manager (AEM) or similar enterprise CMS platforms. This role focuses on content authoring, page management, digital asset handling, and supporting content operations across enterprise websites and multilingual digital platforms.</p>
<p>The ideal candidate will be responsible for creating and maintaining content in AEM, ensuring compliance with brand, accessibility, and SEO standards, and collaborating closely with content, design, development, QA, and marketing teams in a structured Agile environment.</p>
<h4>Role responsibilities</h4>
<p><strong>Page authoring & content management</strong><br>
Create, edit, update, and publish web pages in AEM Sites using existing components, editable templates, content fragments, and experience fragments. Maintain accurate and consistent page layouts aligned with approved designs and content standards. Ensure all content is published correctly across desktop, tablet, and mobile devices.</p>
<p><strong>Content uploads & formatting</strong><br>
Upload and format text, images, videos, banners, and multimedia content following established editorial and brand guidelines. Ensure content formatting consistency, readability, and visual quality across pages and templates.</p>
<p><strong>Digital asset management (DAM)</strong><br>
Manage digital assets within AEM Assets (DAM). Upload assets, apply metadata and tags, organize folders, and maintain proper asset governance and structure. Ensure assets are optimized and appropriately referenced across pages and components.</p>
<p><strong>Multi-site & multilingual support</strong><br>
Support content rollouts across multiple sites, markets, and languages using AEM Multi Site Manager (MSM). Assist with:<br>
<li>Live copies</li>
<li>Language copies</li>
<li>Content inheritance</li>
<li>Localization workflows</li>
Support right-to-left (RTL) content validation where applicable.</p>
<p><strong>Brand, editorial & governance compliance</strong><br>
Ensure all published content follows:<br>
<li>Brand guidelines</li>
<li>Editorial standards</li>
<li>Tone of voice</li>
<li>Terminology consistency</li>
<li>Authoring governance processes</li>
Follow defined authoring checklists and publishing procedures.</p>
<p><strong>SEO & accessibility support</strong><br>
Apply SEO best practices including:<br>
<li>Metadata</li>
<li>Alt text</li>
<li>Page titles</li>
<li>Structured URLs</li>
<li>Internal linking</li>
Ensure basic accessibility compliance using:<br>
<li>Proper heading hierarchy</li>
<li>Accessible link labeling</li>
<li>Image accessibility practices</li>
<li>WCAG guidelines</li></p>
<p><strong>Pre-publish QA & validation</strong><br>
Review pages before publishing to ensure:<br>
<li>Correct formatting</li>
<li>Functional links</li>
<li>Responsive rendering</li>
<li>Content accuracy</li>
<li>Component consistency</li>
Coordinate with QA teams when required for validation and approvals.</p>
<p><strong>Issue tracking & resolution</strong><br>
Identify and report authoring, publishing, component, or rendering issues. Log and track tickets using JIRA, ServiceNow, or similar workflow tools. Work closely with developers and senior CMS team members to resolve issues efficiently.</p>
<p><strong>Content maintenance</strong><br>
Maintain and update existing website content. Remove outdated content, implement scheduled updates, and ensure content freshness across digital properties.</p>
<p><strong>Collaboration</strong><br>
Work closely with CMS managers, content authors, designers, developers, QA teams, and marketing stakeholders. Support delivery timelines and contribute to smooth publishing operations across projects.</p>
<p><strong>Continuous learning</strong><br>
Expand knowledge of AEM features, workflows, and enterprise CMS best practices. Participate in training sessions and gradually take ownership of more advanced authoring and operational tasks.</p>
<h4>Requirements</h4>
<p>3–5 years of experience in web content authoring, CMS operations, or digital publishing. Hands-on experience with Adobe Experience Manager (AEM) or comparable enterprise CMS platforms such as:</p>
<li>Sitecore</li>
<li>Optimizely</li>
<li>WordPress</li>
<li>Contentful</li>
<p>Experience working in Agile or workflow-driven environments with cross-functional teams. Comfortable working with structured processes, governance models, and publishing standards.</p>
<h4>Core technical requirements</h4>
<p><strong>AEM / CMS authoring</strong><br>
Hands-on experience with:<br>
<li>AEM Sites authoring</li>
<li>Page creation</li>
<li>Editable templates</li>
<li>Content fragments</li>
<li>Experience fragments</li>
Experience using AEM Assets (DAM) for:<br>
<li>Asset uploads</li>
<li>Metadata tagging</li>
<li>Folder organization</li>
Basic understanding of:<br>
<li>Multi Site Manager (MSM)</li>
<li>Live copies</li>
<li>Language copies</li>
<li>Publishing and replication workflows</li></p>
<p><strong>Technical foundation</strong><br>
Basic working knowledge of:<br>
<li>HTML</li>
<li>CSS</li>
Ability to troubleshoot minor formatting and content display issues. Understanding of:<br>
<li>SEO fundamentals</li>
<li>Metadata optimization</li>
<li>URL structure</li>
<li>Accessibility basics (WCAG)</li>
<li>Familiarity with image and video optimization for web publishing</li></p>
<p><strong>Tools & collaboration</strong><br>
Experience using:<br>
<li>JIRA</li>
<li>ServiceNow</li>
<li>Confluence</li>
<li>SharePoint</li>
<li>Similar collaboration and ticketing tools</li>
Strong written and verbal communication skills. Ability to follow authoring standards, documentation, and publishing workflows accurately.</p>
<h4>Nice to have</h4>
<p>Exposure to AEM as a Cloud Service. Familiarity with:<br>
<li>Adobe Analytics</li>
<li>Google Analytics</li>
<li>Adobe Target</li>
<li>Tealium</li>
Experience with image editing or optimization tools. Background in:<br>
<li>Digital marketing</li>
<li>Communications</li>
<li>UX/UI</li>
<li>Web design</li>
Experience supporting Arabic or RTL websites.</p>
<h4>Soft skills</h4>
<li>Strong attention to detail and content accuracy</li>
<li>Good communication and collaboration skills</li>
<li>Ability to follow processes and work independently when needed</li>
<li>Strong organizational and time management abilities</li>
<li>Willingness to learn and grow within enterprise CMS operations</li>
<h4>Education</h4>
<p>Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are looking for a detail-oriented CMS associate with 3–5 years of experience in web content management and digital publishing, with hands-on experience using Adobe Experience Manager (AEM) or similar enterprise CMS platforms. This role focuses on content authoring, page management, digital asset handling, and supporting content operations across enterprise websites and multilingual digital platforms.</p>
<p>The ideal candidate will be responsible for creating and maintaining content in AEM, ensuring compliance with brand, accessibility, and SEO standards, and collaborating closely with content, design, development, QA, and marketing teams in a structured Agile environment.</p>
<h4>Role responsibilities</h4>
<p><strong>Page authoring & content management</strong><br>
Create, edit, update, and publish web pages in AEM Sites using existing components, editable templates, content fragments, and experience fragments. Maintain accurate and consistent page layouts aligned with approved designs and content standards. Ensure all content is published correctly across desktop, tablet, and mobile devices.</p>
<p><strong>Content uploads & formatting</strong><br>
Upload and format text, images, videos, banners, and multimedia content following established editorial and brand guidelines. Ensure content formatting consistency, readability, and visual quality across pages and templates.</p>
<p><strong>Digital asset management (DAM)</strong><br>
Manage digital assets within AEM Assets (DAM). Upload assets, apply metadata and tags, organize folders, and maintain proper asset governance and structure. Ensure assets are optimized and appropriately referenced across pages and components.</p>
<p><strong>Multi-site & multilingual support</strong><br>
Support content rollouts across multiple sites, markets, and languages using AEM Multi Site Manager (MSM). Assist with:<br>
<li>Live copies</li>
<li>Language copies</li>
<li>Content inheritance</li>
<li>Localization workflows</li>
Support right-to-left (RTL) content validation where applicable.</p>
<p><strong>Brand, editorial & governance compliance</strong><br>
Ensure all published content follows:<br>
<li>Brand guidelines</li>
<li>Editorial standards</li>
<li>Tone of voice</li>
<li>Terminology consistency</li>
<li>Authoring governance processes</li>
Follow defined authoring checklists and publishing procedures.</p>
<p><strong>SEO & accessibility support</strong><br>
Apply SEO best practices including:<br>
<li>Metadata</li>
<li>Alt text</li>
<li>Page titles</li>
<li>Structured URLs</li>
<li>Internal linking</li>
Ensure basic accessibility compliance using:<br>
<li>Proper heading hierarchy</li>
<li>Accessible link labeling</li>
<li>Image accessibility practices</li>
<li>WCAG guidelines</li></p>
<p><strong>Pre-publish QA & validation</strong><br>
Review pages before publishing to ensure:<br>
<li>Correct formatting</li>
<li>Functional links</li>
<li>Responsive rendering</li>
<li>Content accuracy</li>
<li>Component consistency</li>
Coordinate with QA teams when required for validation and approvals.</p>
<p><strong>Issue tracking & resolution</strong><br>
Identify and report authoring, publishing, component, or rendering issues. Log and track tickets using JIRA, ServiceNow, or similar workflow tools. Work closely with developers and senior CMS team members to resolve issues efficiently.</p>
<p><strong>Content maintenance</strong><br>
Maintain and update existing website content. Remove outdated content, implement scheduled updates, and ensure content freshness across digital properties.</p>
<p><strong>Collaboration</strong><br>
Work closely with CMS managers, content authors, designers, developers, QA teams, and marketing stakeholders. Support delivery timelines and contribute to smooth publishing operations across projects.</p>
<p><strong>Continuous learning</strong><br>
Expand knowledge of AEM features, workflows, and enterprise CMS best practices. Participate in training sessions and gradually take ownership of more advanced authoring and operational tasks.</p>
<h4>Requirements</h4>
<p>3–5 years of experience in web content authoring, CMS operations, or digital publishing. Hands-on experience with Adobe Experience Manager (AEM) or comparable enterprise CMS platforms such as:</p>
<li>Sitecore</li>
<li>Optimizely</li>
<li>WordPress</li>
<li>Contentful</li>
<p>Experience working in Agile or workflow-driven environments with cross-functional teams. Comfortable working with structured processes, governance models, and publishing standards.</p>
<h4>Core technical requirements</h4>
<p><strong>AEM / CMS authoring</strong><br>
Hands-on experience with:<br>
<li>AEM Sites authoring</li>
<li>Page creation</li>
<li>Editable templates</li>
<li>Content fragments</li>
<li>Experience fragments</li>
Experience using AEM Assets (DAM) for:<br>
<li>Asset uploads</li>
<li>Metadata tagging</li>
<li>Folder organization</li>
Basic understanding of:<br>
<li>Multi Site Manager (MSM)</li>
<li>Live copies</li>
<li>Language copies</li>
<li>Publishing and replication workflows</li></p>
<p><strong>Technical foundation</strong><br>
Basic working knowledge of:<br>
<li>HTML</li>
<li>CSS</li>
Ability to troubleshoot minor formatting and content display issues. Understanding of:<br>
<li>SEO fundamentals</li>
<li>Metadata optimization</li>
<li>URL structure</li>
<li>Accessibility basics (WCAG)</li>
<li>Familiarity with image and video optimization for web publishing</li></p>
<p><strong>Tools & collaboration</strong><br>
Experience using:<br>
<li>JIRA</li>
<li>ServiceNow</li>
<li>Confluence</li>
<li>SharePoint</li>
<li>Similar collaboration and ticketing tools</li>
Strong written and verbal communication skills. Ability to follow authoring standards, documentation, and publishing workflows accurately.</p>
<h4>Nice to have</h4>
<p>Exposure to AEM as a Cloud Service. Familiarity with:<br>
<li>Adobe Analytics</li>
<li>Google Analytics</li>
<li>Adobe Target</li>
<li>Tealium</li>
Experience with image editing or optimization tools. Background in:<br>
<li>Digital marketing</li>
<li>Communications</li>
<li>UX/UI</li>
<li>Web design</li>
Experience supporting Arabic or RTL websites.</p>
<h4>Soft skills</h4>
<li>Strong attention to detail and content accuracy</li>
<li>Good communication and collaboration skills</li>
<li>Ability to follow processes and work independently when needed</li>
<li>Strong organizational and time management abilities</li>
<li>Willingness to learn and grow within enterprise CMS operations</li>
<h4>Education</h4>
<p>Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.</p></p><p></p>
UN
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. • Supervisor: The incumbent of this post is responsible to the Senior Fleet Management Officer or the designated officer. S/he will oversee efficient transport operations are provided in support to the Field Office operations. • Supervisees: Manages a large team of general support staff.<br> Responsibilities<br>• Plans, controls and coordinates the allocation, operating schedule and other use of Agency vehicles and drivers in a cost effective and rational manner; • Monitors and executes ERP and agency fleet management systems (Feetwave, Fleetlog) to ensure efficient and up to date record keeping and efficient use of the Fleet is maintained; • Ensures the care, custody, cleanliness, safety and effective utilization of Agency vehicles and fuel is maintained. Enforces vehicle movement discipline, undertakes spot checks to ensure compliance with the agency standards instructions, damage reporting, and safety breaches have been correctly reported and investigated; Prepares investigation reports, manages losses, mishandling and damages involving Agency vehicles as well as dealing with insurance agents and prepares survey reports as and when required; • Prepares and maintains accurate records in relation to drivers’ responsibility, travel subsistence and other allowances. Administers the issue of transport permits for home/office home transport in coordination with other departments as necessary. Ensures all charges for home/office/private transport are accounted for and coordinates with Finance to recover charges from Staff Members as necessary; • Plans and obtains vehicles licensing, and ensures that all Agency drivers are licensed to drive assigned vehicles. Manages and supervises the armored vehicles transportation programs in coordination with Safety and Security Section and ensures safety measures are applied by both drivers and passengers; • Utilizes the budget transaction within ERP to assist the Fleet Management Officer in preparing the annual budget for the vehicle control operations; • Oversees the surveying and disposal of the old fleet in line with the property management manual; • Performs other duties as may be assigned by the supervisor.<br> Competencies<br>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default • Analyzing • Planning and Organizing • Coping with Pressure and Setbacks • Learning and Researching<br> Education<br>• A university degree from an accredited educational institution in transportation management, business administration, public administration, commerce or other related field.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A “yes” answer doesn’t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. • You are required to have a minimum of three years of relevant experience in logistics, vehicle and transport management related function. • Experience in managing vehicle insurances, overseeing and scheduling vehicle inspections is required. • Experience in vehicle registration and disposal/ write off processes and procedures including obtaining approvals with relevant authorities is required. • Are you currently residing in Duty Station. It is required that you specify your current location.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br><b>Arabic</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br> <br> Assessment<br>During the assessment, the applications will be given preference based on the following desirable qualifications: • Experience in working with the UN rules and regulations; • Experience in overseeing regular vehicle maintenance and servicing to minimize downtime; • Experience in maintaining vehicle information and inspection records; • Experience in using transport management specific software or database applications. • Good knowledge of local traffic rules and regulations; • Possession of a valid local driving license; • Possession of CILT Certificate. • Provided very good understanding of the context of Palestine refugees and UNRWA operations. The shortlisted candidates will be afterward evaluated based on: • Technical Test • Competency-based Interview Candidates who meet the post requirements and the required language level will be considered for the ongoing competitive process. To ensure alignment with the UN language levels, please refer to the guidance below: Level 1: Basic knowledge of English. Level 2: Good to very good command of English. Level 3: Excellent English language skills. Level 4: Expert level or native proficiency.<br> Special Notice<br>Providing incorrect, incomplete or misleading information on an application form will result in the immediate disqualification of the candidate. UNRWA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNRWA, including sexual exploitation and abuse (SEA), sexual harassment, racism/racial discrimination and other forms of conduct, including but not limited to discrimination, abuse of authority and harassment. To uphold these standards, background checks are conducted for all recommended candidates and those placed on a roster to help ensure that individuals with a history of such conduct are not hired. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s), employment history, ClearCheck and INTERPOL, as well as certification of non-conviction, where available. Selected candidates may be required to provide additional information to conduct a background check. By applying for a position with UNRWA, candidates acknowledge and consent to these verification processes. Contract Type: Fixed Term Appointment for 1 year; 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need. Grade and Salary: Grade 13 Monthly basic salary JD 843.500 fils. The salary may be subject to a reduced work schedule. Other benefits: Other benefits include monthly Provident Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). Additional benefits: - 2 days of sick leave for each completed month of service. - 14 weeks of Maternity Leave. - 2 weeks paternity leave. Department/Office: UNRWA - Administration & Support Services - Jordan Duty Station: Amman - Jordan Other Information: • The incumbent may be required to work beyond normal duty hours. Equivalency: Equivalency may apply for this post. • Candidates with a combination of additional relevant academic qualifications and/or additional years of progressive work experience may also be considered on equivalency. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. General Information: • This vacancy notice is open to internal and external candidates. Only candidates residing in Jordan, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. • The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Jordan, and without a valid work permit, the appointment may be rescinded. • Since the Vacancy is an Area Staff post, the Agency will not provide coverage for relocation costs. • Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. • To ensure efficiency and timeliness of the recruitment process, if a large number of applicants pass the test, the Agency may decide to invite to the interview only the candidates with the top scores to ensure a manageable number of candidates to proceed to the personal interview stage. • UNRWA is committed to achieving gender balance in its workforce. Qualified and experienced female candidates are strongly encouraged to apply. • A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post. In the case of multiple or recurring posts, that a roster will be created from which the candidates will be selected for appointment; • Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Please make sure that your application is filled in properly, correctly, and completely; any missing or incomplete information may lead to the rejection of the application by the system. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. • Applicants will be disqualified when it becomes apparent that he or she provided incorrect, incomplete or misleading information on his or her personal history profile or during the recruitment process. If the applicant is also a staff member, the provision of incorrect, incomplete or misleading information in the personal history profile may also amount to misconduct. The Agency may indefinitely refuse to accept applications from an applicant who has previously provided incorrect, incomplete or misleading information on his or her personal history profile or during a recruitment process or committed plagiarism. • For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. • Please find below the link to a video that guides applicants on how to apply to Job Openings: https://drive.google.com/file/d/1MH-IYA6Y8kxA1fgao5qyTV8VwNajgx4u/view?usp=sharing • Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. • The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. • The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. • UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers about staff members who have been separated for misconduct, or who have separated while an investigation and/or disciplinary process for misconduct was underway; and those individuals may be prohibited from employment with the United Nations. • UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org • Applications from UNRWA staff member who had been demoted with deferred eligibility for promotion will not be considered. • Applications from Staff members who were recipients under the Early Voluntary Retirement or Exceptional Voluntary Separation Schemes will not be considered. • Applications from Internal candidates serving for less than one year in their current post will not be considered. • The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description or to change the contract Modality. • A candidate is not eligible for consideration if he or she was short-listed and found not suitable for the same post within the previous 12 months unless the post description has since been altered by 30% or more, as determined by ODCS. • UNRWA reserves the right to proceed only with internal candidates or proceed with the candidates of an under-represented gender for any vacancy announcement when it determines that the short-list for a single post at any grade level is excessively long.<br> United Nations Considerations<br>Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
St. Regis
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
St. Regis
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Hikma Pharmaceuticals PLC
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>
<strong><span>1. JOB DETAILS:</span></strong>
<br>
<span>Job Title:</span>
<span>Analyst, ML Engineer </span>
<br>
<span>Reports to:</span>
<span>Sr. Manager, IT Digital Platforms & Digital Transformation</span>
<br>
<span>Department:</span>
<span>IT Applications </span>
<br>
<span>Function:</span>
<span>IT Applications</span>
<br>
<span>Company:</span>
<span>Hikma Holding</span>
<br>
<strong><span>2. JOB PURPOSE:</span></strong>
<br>
</span><p><span>The ML Engineer is responsible for supporting the development, testing, and deployment of machine learning models and AI-powered pipelines across Hikma Pharmaceuticals. Working as part of the AI team under the Sr. Manager, IT Digital Platforms & Digital Transformation, and under the close guidance of the AI Architect and AI developers’ team, this role provides hands-on ML engineering support across the solution lifecycle — from data preparation and model experimentation through to deployment and monitoring. The ML Engineer is expected to develop their machine learning and data engineering skills rapidly within a structured team environment, contributing to Hikma's enterprise AI transformation while building foundational expertise in regulated pharmaceutical AI delivery.</span></p><br>
<br>
<strong><span>3. JOB DIMENSIONS:</span></strong>
<br>
<p><span>Number of Staff Supervised:</span></p><br>
<p><span>Direct Reports Count:</span></p><br>
<p><span>0 (0 vacant)</span></p><br>
<br>
<p><span>Indirect Reports Count:</span></p><br>
<p><span>N/A</span></p><br>
<br>
<p><span>Financial Budget (USD):</span></p><br>
<p><span>Supports AI initiative delivery under team supervision</span></p><br>
<br>
<p><span>4. KEY ACCOUNTABILITIES:</span></p><br>
<br>
<p><span>Description</span></p><br>
<br>
<p><strong><span>ML Model Development & Experimentation</span></strong></p><br>
<br>
<ul>
<li><span>Support the development, training, and evaluation of machine learning models under the guidance of the AI Architect and senior team members, following approved architecture standards and initiative briefs</span></li>
<li><span>Assist in ML experimentation activities including data exploration, feature engineering, model selection, and performance evaluation using standard frameworks and cloud AI services</span></li>
<li><span>Apply foundational ML techniques across classical machine learning, NLP, and generative AI domains relevant to Hikma's business areas including Supply Chain, Quality, HR, and Commercial</span></li>
<li><span>Support the implementation of LLM-based solutions including RAG pipelines, prompt engineering, and embedding-based retrieval under senior technical guidance</span></li>
<li><span>Maintain experiment tracking logs, model versioning records, and reproducibility documentation using tools such as ML flow or Azure Machine Learning</span></li>
<li><span>Produce clear and accurate model development artefacts including experiment summaries, performance reports, and model documentation</span></li>
</ul>
<br>
<p><strong><span>Data Engineering & Feature Development</span></strong></p><br>
<br>
<ul>
<li><span>Assist in building and maintaining ML data pipelines covering data ingestion, transformation, validation, and basic feature engineering for model training and inference workflows</span></li>
<li><span>Support data quality checks, anomaly detection, and dataset preparation activities to ensure ML model inputs meet required standards</span></li>
<li><span>Collaborate with the Data & Analytics team to access and understand available data assets, following data governance and privacy guidelines</span></li>
<li><span>Work with structured data sources including relational databases and enterprise system extracts, developing proficiency in handling diverse data types over time</span></li>
</ul>
<br>
<p><strong><span>ML-Ops & Production Support</span></strong></p><br>
<br>
<ul>
<li><span>Support the implementation and maintenance of ML-Ops pipeline components including model packaging, deployment, and basic performance monitoring under senior team guidance</span></li>
<li><span>Assist in deploying ML models to cloud environments using approved tooling (Azure Machine Learning, ML-flow, Docker, or equivalent)</span></li>
<li><span>Monitor deployed models for observable performance issues and flag anomalies to the AI Architect or senior team members for investigation</span></li>
<li><span>Maintain accurate records in model registries including versioning and change logs across AI initiatives</span></li>
<li><span>Contribute to the documentation and validation support activities for ML models deployed in GxP-regulated contexts, following defined compliance processes</span></li>
</ul>
<br>
<p><strong><span>Quality Assurance & Testing</span></strong></p><br>
<br>
<ul>
<li><span>Support the development and execution of testing activities for ML solutions, including data, pipeline tests, model performance checks, and basic integration testing</span></li>
<li><span>Actively participate in code reviews and technical walkthroughs, applying feedback to improve code quality and engineering practices</span></li>
<li><span>Document assigned ML components clearly including data preparation steps, model configurations, test results, and known issues</span></li>
<li><span>Identify and escalate technical issues encountered across the ML stack in a timely and structured manner</span></li>
</ul>
<br>
</div>
St. Regis
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>At IHG Hotels & Resorts, we create unforgettable experiences for our guests by empowering our people. We are looking for an experienced and strategic Human Resources Director to lead our HR function, foster a high-performance culture, and support our hotel's business objectives through exceptional people practices.<br> </p><br><p>A little taste of your day-to-day</p><br><p>As the Human Resources Director, you will provide strategic leadership and operational oversight across all areas of human resources. You will partner closely with the General Manager and the hotel leadership team to develop talent, strengthen employee engagement, ensure compliance, and build a workplace where colleagues can thrive.</p><br><p>Your key responsibilities will include:</p><br><p>People</p><br><p>• Create programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey.<br>• Educate and train managers on HR disciplines to foster productivity and enhance performance. <br>• Oversee maintenance of accurate and up-to-date personnel files and records for all employees. <br>• Ensure hiring standards and applicable laws and regulations are followed.<br>• Build great relations with outside contacts.</p><br><p>Financial</p><br><p>• Help create and work within the HR budget.<br>• Monitor staffing and labor standards to manage costs. <br>• Mitigate financial risks associated with employee relations issues.<br>• Mitigate financial risks associated with employee relations issues.</p><br><p>Guest Experience</p><br><p>• Develop creative ways to inspire and motivate team members to provide guests with a unique experience. <br>• Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction. <br>• Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience.</p><br><p>Responsible Business </p><br><p>• Develop employer awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community. <br>• Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programmes.<br>• Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues.</p><br><p>What we need from you</p><br><p>• Bachelor’s degree / higher education qualification / equivalent. <br>• 4 years of related experience in HR. <br>• Some supervisory experience also preferred. <br>• Professional HR designation preferred.<br>• Ability to maintain confidentiality to the extent possible in all HR related matters. <br>• Must speak local language(s). <br>• Other languages preferred.</p><br><p>What you can expect from us</p><br><p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. </p><br><p><br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. </p><br><p><br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. <br>So, join us and you’ll become part of our ever-growing global family.<br> </p><br><br> </div>
Norwegian Refugee Council (NRC)
Jordan - Amman
<p>All NRC employees are expected to work in accordance with the organization's core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.</p>
<p> </p>
<p>Description</p>
<p>The role of the Driver position is to support the transportation operation that includes covering the movements of the staff and any other official movements assigned to the driver by the fleet management team. The Driver is responsible to drive, manage and administer the vehicle to provide safe and efficient transport all the time.<br>
</p>
<p>Responsibilities</p>
<p><strong>Generic responsibilities</strong></p>
<p><br>
• Adhere to NRC policies, tools, handbooks and guidelines.<br>
• Prepare and develop status reports as required by management.<br>
• Promote and share ideas for improvement.<br>
• Perform according to the work and development plan.<br>
• Transport NRC staff, visitors, documents and goods/materials to designated destinations when officially approved<br>
• Ensure the safety and security of the passengers, the goods and the vehicle<br>
• Immediately report accidents, breakdowns and needs of repair and general maintenance/service<br>
• Respect the local traffic regulations and the NRC logistical/vehicle policies at all times</p>
<p> </p>
<p><strong>Specific responsibilities</strong></p>
<p>• Maintain the logbook for all trips and ensure that all movements are registered accurately using the needed tools such as EFS (E-Fleet system) and the tablets.<br>
• Cover responsibilities on daily basis as per the duty roster which includes covering the camps Band C duty shifts.<br>
• Maintain the vehicle in proper operating condition at all times, including keeping the vehicle clean, ensuring enough fuel, checking the technical state etc and report any issues found directly to the LM.<br>
• In liaison with the line manager, arrange for repairs and servicing<br>
• Ensure the assigned vehicle has all the necessary documents and equipment<br>
• Provide logistical support during trainings and workshops<br>
• Liaise with field logistics and programme staff to ensure covering NRC operations in smooth way, and to support the logistics and other departments in loading/off-loading materials when needed.</p>
<p> </p>
<p><strong>Critical Interfaces</strong><br>
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:<br>
Scale and scope of position</p>
<p>Staff: N/A Stakeholders: NRC Staff Budgets: N/A<br>
Information: EFS</p>
<p>Legal or Compliance: NRC code of conduct, NRC logistics handbook, NRC Jordan Fleet SOPs<br>
</p>
<p>Qualifications</p>
<p><strong>Professional Competencies</strong><br>
Generic professional competencies for this position:<br>
• Experience from working within technical expertise area in a humanitarian/ recovery context.<br>
• Previous experience from working in complex and volatile contexts.<br>
• Sufficient knowledge of the different routes in Jordan and the ability to travel to all the locations among Jordan including access the refugee camps.<br>
• Documented results related to the position's responsibilities.<br>
• Some knowledge of English.</p>
<p><strong>Context/specific skills, knowledge and experience:</strong></p>
<p>Qualification requirement: Tawjihi or equivalent Years of Experience: 5 +</p>
<p>• English communication Skills<br>
• Driving license (category 3 ) Manual gear <br>
• Familiarity with the Jordanian traffic rules and regulations.<br>
<br>
• Good communication and interpersonal skills<br>
• Highly approachable and trustworthy<br>
• Strong organizational and team working skills</p>
<p>Behavioral Competencies (max 6)<br>
• Handling insecure environments<br>
• Planning and delivering results<br>
• Working with people<br>
• Communicating with impact and respect</p>
<p> </p>
St. Regis
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Jordan - Amman
<p><h4>Human resources coordinator</h4>
<p>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track human resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities.</p>
<p>Respond to questions, requests, and concerns from employees and management regarding company and human resources programs, policies, and guidelines. Inform human resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.</p>
<p>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> At least 1 year of related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Jordan - Jordan
<p><h4>Human resources coordinator</h4>
<p>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track human resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities.</p>
<p>Respond to questions, requests, and concerns from employees and management regarding company and human resources programs, policies, and guidelines. Inform human resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9s).</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.</p>
<p>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li>
<li><strong>Related work experience:</strong> At least 1 year of related work experience.</li>
<li><strong>Supervisory experience:</strong> No supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.</p>
<p>With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy.</p>
<p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p>
<p>JW creates</p><p></p>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Purpose<p>To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the Company's commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per applicable procedures.</p><br><br><ul><li>Identify and meet the standard and special service requirements of the customers at check-in, transfer desk, special services and boarding gates by adhering to the set service standards and procedures so that the customers are handled in a friendly and efficient manner.<br></li><li>Adhere to the internal operating boarding procedures by ensuring that laid down boarding priorities, announcements, hand baggage removal, regular staff briefing and stationary/equipment availability before the flight. Post the flight, ensure flight coupon reconciliation and head count confirmation is in order to assist the smooth process of a safe and on time departure of EK flights in order to achieve EK standards and customer satisfaction.<br></li><li>Guide and advise team members to ensure that superior customer service levels are upheld and assist the process of ensuring the safe and on-time departure of EK flights.<br></li><li>To liaise and monitor the Emirates Chauffeur drive company on arrival and departure. Ensure eligible customers are provided with this service on arrival and any customers that require assistance are met on departure.<br></li><li>Oversee the arrival of bags into the baggage hall, ensuring priority bags are first on the carousel and assist customers with missing or damaged bags referring them to Emirates GHA to complete necessary paperwork and follow up on missing bags for Premium customers ensuring customers are kept fully informed.<br></li><li>To monitor queues at check-in ensuring priority given to Premium customer card holders. To assist and deal with any excess baggage and visa issues that may arise. Assist in dealing with any problems such as, keeping customers informed of any delays, disruptions and denied boarding including the implementation of the 'Options' scheme.<br></li><li>Assist with the preparation and completion of pre and post flight documentation and complete all relevant station statistical information and filing. Ensure all safety instructions are compiled with at all times and report any damage to aircraft, ULDS, immediately and assist with preparation of relevant reports.<br></li><li>Cover the absence of check-in supervisor and prepare flight briefs regarding customer information ensuring that all staff, GHA and service providers are fully aware of this information. Ensure all operational areas are covered and that staff are aware of what is expected of them to ensure high levels of customer service in all operational areas.<br></li><li>Support and cover the Emirates Ticket Desk functions and undertake ticketing/reservation duties to ensure seamless service to customers. Offer full range of Emirates products and services to all customers to maximize ticketing revenue. Issue tickets, EMD, EBT, make and amend reservations as and when necessary. Re-issue and re-calculate fares for customers changing itinerary and make any additional collection as required. Carry out Credit Card verification. Complete daily ticket sales returns and assist with banking duties as required.<br></li><li>When required support duties in the Emirates lounge. Liaise with service providers and supervise contracted staff, overseeing catering, cleaning and maintenance operations and ensure service standards are met and maintained.</li></ul><br><p>Minimum O level or equivalent.</p><br><br><p>Must have completed relevant and recognized professional training courses in Customer Services and Handling, Ground Operations and Reservations, Fares & Ticketing.</p><br><br><p>Given the specific requirements at outstations, a minimum of 3 years? airline industry experience is required.</p><br><br>Qualification<p>Knowledge of a Departure Control System and Computerized Reservation System.</p><br><br><p>Knowledge of check-in procedures.</p><br><br><p>Customer Service Delivery.</p><br><br><p>Fluent in spoken and written English and local language.</p><br><br><p>Proficiency in Microsoft Office applications.</p><br><br><p>Must have the right to live and work in Jordan.</p><br><br>Salary & benefits<p>Competitive Salary.</p><br><br><br> </div>
Confidential
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong >Responsibilities</strong><span > Checks various human resources records, forms and tables for accuracy and initiates corrective action, as required; maintains and updates such records and other files and follows up, as necessary, and reviews documents and certificates as related to his/her section, before processing them on the Human Resources Management (HRM) System. Drafts routine correspondences, fills out Personnel Action Forms and other forms; collects and compiles information from files and prepares or assists in preparing and updating routine statistical and other periodic reports related to the functions of the relevant division/section. Participates, where applicable, in recruitment activities ranging from job advertisement, screening, administering the written assessment (test) for the shortlisted candidates, participating in the interviews as HR ex-Officio and preparing the recruitment package HFHRO's clearance before forwarding to DUA for his/her signature as requested. Deals with complementary personnel contracts and documents including receiving the requests from the departments, verification, obtaining the necessary approvals, data entry in the system, collecting attendance and reviewing payroll results in the system. Receives, registers and distributes incoming mail and dispatches outgoing mail; attends to the reproduction, collation and stapling of various documents and materials; ensures scanning of all documents for official status files; is responsible for the proper filing and maintenance of personnel records and files; assists in briefing new staff members and retirees and in responding to queries from staff members on matters related to HR issues. Enters data on HRM System; in relation to the activities of payroll, entitlements or movements and records as applicable. Participates, where applicable, in performance management activities ranging from supporting both staff and supervisors in completing the electronic performance management system, generating reports, maintaining the library of objectives for generic positions, tracking the status of staff under probation or Opportunity to Improve (OTI), drafting and preparing the necessary letters to staff. Relieves his/her counterpart(s) in other HR teams, sections or divisions; Performs other duties as may be assigned by the supervisor.</span></p><p><strong>Competencies</strong> UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default Planning and Organizing Following Instructions and Procedures Coping with Pressure and Setbacks Relating and Networking Demonstrated computer skills; good knowledge of databases, spreadsheets and other applications used by the Agency; Ability to maintain confidentiality.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong> Successful completion of full secondary education. Two-year post-secondary diploma in human resources management, Business Administration or related subject.</p><p><strong>Job - Specific Qualification</strong> Not available.</p><p><strong>Work Experience</strong> Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p>Successful completion of full secondary education is required. Completion two-year post-secondary diploma in human resources management, Business Administration or related subject is required. You are required to have very good command of spoken and written English and Arabic. Are you currently residing in Duty Station. It is required that you specify your current location.</p><p></p></section>