Materials Engineer Jobs
1425 Jobs Found
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The Senior Presales Engineer – Enterprise & End-User Solutions is responsible for designing, positioning, and supporting enterprise infrastructure and end-user computing solutions for customers across the region. The role serves as a trusted technical advisor throughout the sales lifecycle, supporting strategic customer engagements, solution architecture, technical proposals, and solution validation activities.</p>
<p>Working closely with sales, vendors, and delivery teams, the engineer develops scalable, secure, and modern infrastructure solutions aligned with customer business and technical requirements. The role focuses on enterprise infrastructure, virtualization, hybrid cloud, end-user computing, and business continuity solutions while supporting digital transformation and data center modernization initiatives.</p>
<h4>Requirements:</h4>
<h4>Solution architecture & presales leadership</h4>
<ul>
<li>Lead the design and positioning of enterprise infrastructure and end-user computing solutions aligned with customer requirements and business objectives</li>
<li>Develop:
<ul>
<li>High-level designs (HLD)</li>
<li>Solution architecture documents</li>
<li>Technical proposals</li>
<li>Bill of materials (BoM)</li>
<li>Compliance matrices</li>
<li>RFP/RFI/RFQ responses</li>
</ul>
</li>
<li>Lead solution sizing, architecture validation, and technical assessments for complex customer environments</li>
</ul>
<h4>Customer engagement & technical advisory</h4>
<ul>
<li>Conduct customer workshops, technical presentations, demonstrations, and architecture discussions</li>
<li>Engage with enterprise and government customers to understand business and technical requirements</li>
<li>Translate customer challenges into scalable infrastructure and end-user solutions</li>
<li>Support opportunity qualification and strategic solution positioning alongside sales teams</li>
<li>Lead proof of concepts (PoCs) and technical evaluation activities</li>
</ul>
<h4>Enterprise infrastructure solutions</h4>
<p>Design and position solutions across:</p>
<ul>
<li>Servers (rack, blade, hyperconverged)</li>
<li>Enterprise storage solutions (SAN, NAS, SDS)</li>
<li>Virtualization platforms</li>
<li>Hyperconverged infrastructure (HCI)</li>
<li>Backup and disaster recovery solutions</li>
<li>Data center modernization initiatives</li>
</ul>
<p>Design high availability and business continuity architectures aligned with customer requirements</p>
<h4>Cloud & platform solutions</h4>
<ul>
<li>Support hybrid cloud and private cloud architecture initiatives</li>
<li>Contribute to container platform discussions including:
<ul>
<li>Kubernetes</li>
<li>OpenShift</li>
</ul>
</li>
<li>Support automation and orchestration solution positioning with foundational knowledge of cloud-native technologies</li>
</ul>
<h4>End-user computing solutions</h4>
<ul>
<li>Design and support solutions across:
<ul>
<li>VDI and desktop virtualization</li>
<li>Endpoint management (UEM)</li>
<li>Collaboration solutions</li>
<li>Laptops, workstations, and thin clients</li>
<li>OS deployment and lifecycle management</li>
</ul>
</li>
</ul>
<h4>Vendor & cross-functional collaboration</h4>
<ul>
<li>Coordinate with vendors for:
<ul>
<li>Design validation</li>
<li>Technical alignment</li>
<li>Commercial and pricing support</li>
</ul>
</li>
<li>Work closely with sales and delivery teams to ensure successful solution alignment and project handover</li>
<li>Support customer success initiatives through ongoing technical engagement where required</li>
</ul>
<h4>Technical leadership & knowledge sharing</h4>
<ul>
<li>Mentor junior and mid-level engineers across enterprise infrastructure technologies</li>
<li>Lead internal technical knowledge-sharing and enablement sessions</li>
<li>Contribute to technical standards, reusable templates, and best practice frameworks</li>
<li>Support certification and capability development initiatives within the team</li>
</ul>
<h4>Documentation & best practices</h4>
<ul>
<li>Maintain accurate technical documentation and solution records</li>
<li>Ensure proposed solutions align with customer standards and industry best practices</li>
<li>Contribute to continuous improvement of technical templates, solution frameworks, and presales processes</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Engineering, Information Technology, or a related field</li>
<li>7+ years of experience in enterprise infrastructure presales, solution architecture, or system integration environments</li>
<li>Strong expertise in:
<ul>
<li>Enterprise infrastructure and data center technologies</li>
<li>Virtualization and HCI platforms</li>
<li>Backup and disaster recovery solutions</li>
<li>End-user computing and VDI environments</li>
<li>Hybrid cloud and private cloud architectures</li>
</ul>
</li>
<li>Strong architecture, sizing, and infrastructure design capabilities</li>
<li>Good understanding of:
<ul>
<li>Containers and Kubernetes platforms</li>
<li>Automation and orchestration concepts</li>
<li>High availability and disaster recovery architectures</li>
</ul>
</li>
<li>Hands-on or presales experience with one or more of the following vendors and technologies:
<ul>
<li>Dell Technologies (Servers, Storage, VxRail, PowerStore)</li>
<li>Nutanix</li>
<li>VMware / Broadcom</li>
<li>Red Hat OS and OpenShift</li>
<li>Veeam / Cohesity</li>
<li>Huawei</li>
<li>Citrix / Omnissa (VDI)</li>
<li>IBM Hardware</li>
</ul>
</li>
<li>Proven experience designing and positioning enterprise data center and end-user solutions</li>
<li>Strong experience preparing technical proposals, compliance matrices, and customer presentations</li>
<li>Experience supporting enterprise and government customer engagements is preferred</li>
</ul>
<h4>Certifications (Preferred)</h4>
<ul>
<li>VMware (VCP)</li>
<li>Nutanix (NCP)</li>
<li>Dell Technologies certifications</li>
<li>Veeam, Cohesity, or backup-related certifications</li>
<li>Red Hat certifications</li>
<li>Oracle Hardware certifications</li>
<li>Huawei certifications</li>
</ul></p><p></p>
Jordan - Aqaba
<p>Job Scope The Technical Support Engineer is accountable for addressing technical issues in a timely and efficient manner and maintaining strong relationships with partners and end users ensuring full satisfaction at all times. Main Duties and Responsibilities • Analyze technical issues based on defined support processes and procedures and report actions accordingly • Attend to technical issues raised by partners and end users in a timely and efficient manner • Maintain strong relationships with partners and customers • Ensure constant and effective communication with assigned vendors securing full support on technical issues • Respond to after-hours support queries during assigned rotations and escalate issues if needed</p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor s degree in Computer Science or any other related field Experience At least 3 years of relevant experience preferably as an ATM Engineer. #LI-SK</p>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p>
<p>Design, develop, and deliver onboarding programs, training sessions, and capability-building initiatives for consumer-facing teams.</p>
<p>Create practical training materials, facilitator guides, toolkits, and coaching resources aligned with business priorities and identified performance gaps.</p>
<p>Conduct field visits to assess team capabilities, identify development needs, and provide on-ground coaching and support.</p>
<p>Coach frontline employees, supervisors, and team leaders on communication skills, selling techniques, customer engagement, and service excellence.</p>
<p>Support the implementation of standard operating procedures (SOPs), execution standards, and best practices through effective learning interventions.</p>
<p>Partner with business stakeholders to understand capability requirements and translate business needs into impactful learning solutions.</p>
<p>Facilitate workshops, coaching sessions, and learning activities that improve employee knowledge, skills, and performance.</p>
<p>Monitor learning effectiveness through feedback, assessments, field observations, and performance insights to measure knowledge retention and behavior change.</p>
<p>Identify opportunities to enhance learning programs and continuously improve training approaches based on business needs.</p>
<p>Collaborate with cross-functional teams to support organizational capability development and key business initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p>
<p>Bachelor s degree in Business Administration, Marketing, Human Resources, Education, Psychology, Communications, or a related field.</p>
<p>4 6 years of experience in Learning & Development, capability development, sales training, field coaching, customer experience, retail operations, or a related discipline.</p>
<p>Proven experience in designing and delivering training programs, onboarding journeys, and coaching initiatives for frontline or consumer-facing teams.</p>
<p>Experience conducting needs assessments, identifying performance gaps, and developing targeted learning solutions.</p>
<p>Strong facilitation, communication, presentation, and stakeholder management skills.</p>
<p>Ability to develop engaging and practical learning materials that support business execution.</p>
<p>Comfortable working in the field and engaging directly with employees and leaders.</p>
<p>Experience in FMCG, retail, telecom, hospitality, banking, or other service-led industries is preferred.</p>
<p>Required Skills Communication</p><p></p></section>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span><span>About the Job</span></span></span><p><span><span><span><span><span><span>Hiring Events is a live production product that receives a high volume of support requests from clients, often related to malfunctioning or misconfigured features. The team plays a critical role in diagnosing, triaging, and resolving these issues—particularly with in-progress hiring events that are not functioning as expected. This involves debugging issues across systems, collaborating closely with the Client Support and GTM teams, and maintaining high client satisfaction, measured in part by user ratings.</span></span></span></span></span></span></p><br><span><span>What You'll Do</span></span><ul><li><p><span><span>Analyze and resolve production issues, especially related to ongoing hiring events.</span></span></p><br></li><li><p><span><span>Work closely with client-facing teams to address and triage support tickets.</span></span></p><br></li><li><p><span><span>Ensure timely resolution of issues to meet established SLAs.</span></span></p><br></li><li><p><span><span>Monitor production systems; respond swiftly to alerts or degradation in performance ("going red").</span></span></p><br></li><li><p><span><span>Support architecture changes and system integrations that may impact hiring events.</span></span></p><br></li><li><p><span><span>Maintain and update event logic in response to changes in dependencies and systems.</span></span></p><br></li></ul><br><br><span>Requirements<span></span><br><br></span><p><span><span><span><span><b><span><span>Must Have > 7+ yrs</span></span></b><br></span></span></span></span></p><br><ul><li><p><b><span><span>1st Priority:</span></span></b><span><span>Java/Springboot (Event Management Backend, Lobby Backend) – Primary</span></span><br></p><br></li><li><p><b><span><span>2nd Priority:</span></span></b><span><span>Django/Python (Event Management Backend, Lobby Backend) – Secondary</span></span><br></p><br></li><li><p><span><span>React (Event Management Frontend, Lobby Frontend, IRL Frontend, Jobseeker Frontend)</span></span><br></p><br></li><li><p><span><span>Kafka (Event Management Backend)</span></span><br></p><br></li><li><p><span><span>GraphQL (Event Management Backend, Lobby Backend)</span></span><br></p><br></li><li><p><span><span>SQL or MongoDB (Event Management Backend, Lobby Backend)</span></span><br></p><br></li><li><p><span><span>Build and deployment experience</span></span><br></p><br></li><li><p><span><span>Senior-level engineer capable of ramping up quickly and assuming ownership over multiple projects</span></span><br></p><br></li><li><p><span><span>High level of ownership and autonomy</span></span><br></p><br></li><li><p><span><span>Experience with at least one of the following: Dagster, Data Lakes, or Amazon Athena</span></span><br></p><br></li></ul><p><span><span><span><span><b><span><span>Nice to Have</span></span></b><br></span></span></span></span></p><br><ul><li><p><span><span>Product Manager experience working with GTM teams and engineers to help with prioritization</span></span><br></p><br></li><li><p><span><span>Experience with AI-assisted development tools: Claude, Cursor, Windsurf</span></span><br></p><br></li></ul><p><span><span><span><span><b><span><span>Soft Skills Required</span></span></b><br></span></span></span></span></p><br><ul><li><p><span><span>Work independently and autonomously</span></span><br></p><br></li><li><p><span><span>Take initiative rather than waiting for instructions; own merging and deploying code without "hand holding"</span></span><br></p><br></li><li><p><span><span>Leadership and shepherding – ability to lead, shepherd, and onboard other engineers</span></span><br></p><br></li><li><p><span><span>Clear and concise communication</span></span><br></p><br></li><li><p><span><span>Handle ambiguity</span></span><br></p><br></li><li><p><span><span>Prioritization and strategic thinking</span></span><br></p><br></li><li><p><span><span>Use data to troubleshoot production issues</span></span><br></p><br></li></ul><p><span><span><span><span><b><span><span>Note:</span></span></b><span><span>Technical leadership experience, ability to manage ambiguity, and experience overseeing or coordinating work of others are required. Senior engineer experience alone is not sufficient for the Tech Lead role.</span></span><br></span></span></span></span></p><br><span></span><br><br><br> </div>
Zain - Kuwait
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role <br> <p><strong><span>We are looking for a fresh graduate to join the </span><span>Governance, Risk, and Compliance</span><span> Department for a one-year internship contract under Zain Youth Program.</span></strong></p><br><p><b><span>Job tasks: </span></b></p><br><ul><li><p>Develop and document security policies and procedures</p><br></li><li><p>Research and evaluate security controls for applications and services</p><br></li><li><p>Work effectively with the security team to identify security problems and improve the security aspects</p><br></li><li><p>Perform compliance audits against security controlsand international standards</p><br></li><li><p>Draft business continuity and disaster recovery plans</p><br></li></ul> <br> <br><br> What We Need From You <br> <p><span>The suitable candidate should have the following requirements:</span></p><br><p><span>Bachelor degree in </span><span>Electrical, Electronic, Network, Communication Engineer, or Network Security Engineer.</span></p><br><p><strong><span>Soft skills</span></strong></p><br><ul><li><p><span>Problem solving</span></p><br></li><li><p><span>Analytical thinking</span></p><br></li><li><p><span>Attention to details</span></p><br></li><li><p><span>Communication skills</span></p><br></li></ul><p><strong><span>Technical skills</span></strong></p><br><ul><li><p><span>Previous practices in audits and security checks</span></p><br></li><li><p><span>Knowledge of security solutions</span></p><br></li><li><p><span>Knowledge of business continuity strategies</span></p><br></li><li><p><span>Network / Security certificates such as ISO2230/270011certificates, CISA are preferred</span></p><br></li></ul> <br> <br> </div>
Confidential
Jordan - Amman
<p><h4>About Lucidya</h4>
<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p>
<p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p>
<h4>Why this role matters</h4>
<p>At Lucidya, we are building products that help some of the region's most recognizable brands understand and engage with their customers at scale. As our platform grows, so does the complexity of the problems we solve.</p>
<p>Great product ideas are easy. Turning them into products that customers actually use, engineers can confidently build, and the business can successfully launch is much harder.</p>
<p>That's where this role comes in.</p>
<p>As a Product Owner, you'll sit at the center of product delivery. You'll be responsible for turning customer problems, product strategy, and business priorities into clear, actionable work that engineering and design teams can execute with confidence.</p>
<p>Your impact won't be measured by how many Jira tickets you create. It will be measured by how effectively you help the team build the right things, reduce delivery friction, avoid costly rework, and deliver meaningful value to customers faster.</p>
<p>You'll work closely with Product Managers, Designers, Engineers, QA, and customer-facing teams to ensure everyone understands the problem we're solving, why it matters, and what success looks like.</p>
<p>If you enjoy bringing structure to ambiguity, asking great questions, and helping teams move faster without sacrificing quality, you'll thrive here.</p>
<h4>What you'll do</h4>
<li>Create clarity where others see complexity</li>
<p>You'll take customer feedback, business requests, product strategy, and technical requirements and transform them into clear user stories, acceptance criteria, workflows, and requirements that teams can confidently build from.</p>
<li>Own squad readiness</li>
<p>You'll make sure backlog items are ready before they enter development. Engineers shouldn't be discovering major requirements halfway through a sprint. You'll ensure the team has the context, detail, and alignment needed to deliver predictably.</p>
<li>Help the team build the right things</li>
<p>You'll partner closely with Product Managers to break large initiatives into smaller, valuable releases that allow us to learn quickly and deliver customer value faster.</p>
<li>Drive productive collaboration</li>
<p>You'll act as the bridge between product, design, engineering, QA, and customer-facing teams, ensuring everyone is aligned on priorities, scope, dependencies, and expected outcomes.</p>
<li>Challenge unclear thinking</li>
<p>When requirements are vague, assumptions are risky, or priorities don't make sense, you'll ask the hard questions. Respectfully, but confidently.</p>
<li>Reduce delivery friction</li>
<p>You'll identify risks, dependencies, and gaps before they become problems. Your goal is to help the team spend less time clarifying work and more time delivering value.</p>
<li>Protect quality and customer experience</li>
<p>You'll think beyond the happy path by considering edge cases, permissions, error handling, workflows, and usability before features reach customers.</p>
<li>Support successful launches</li>
<p>You'll help ensure internal teams understand what is being released, how it works, and what customers should expect through clear release notes, documentation, and enablement materials.</p>
<h4>Requirements</h4>
<h4>Who you are</h4>
<li>You bring structure without creating bureaucracy</li>
<p>You love organization, but you know process should help teams move faster, not slow them down.</p>
<li>You care about outcomes, not ticket completion</li>
<p>Closing a story isn't success. Solving a customer problem is.</p>
<li>You ask great questions</li>
<p>You naturally challenge assumptions, uncover hidden requirements, and identify risks before they become expensive mistakes.</p>
<li>You communicate clearly</li>
<p>You can explain a complex technical requirement to a designer, a customer problem to an engineer, and a product decision to a stakeholder without creating confusion.</p>
<li>You thrive in cross-functional environments</li>
<p>You enjoy working closely with engineers, designers, QA, Product Managers, and customer-facing teams to solve problems collaboratively.</p>
<li>You have strong product delivery experience</li>
<p>You have at least 3 years of experience as a Product Owner, Business Analyst, Associate Product Manager, or a similar role where you've owned requirements, backlog management, and delivery readiness.</p>
<li>You're comfortable with technical concepts</li>
<p>You don't need to write code, but you're comfortable discussing APIs, integrations, data models, permissions, workflows, and platform behavior with engineering teams.</p>
<li>You're comfortable with ambiguity</li>
<p>You won't always receive perfect requirements or complete information. You're able to create clarity and move things forward without waiting for every answer.</p>
<p>You'll likely stand out if you have experience with:</p>
<li>B2B SaaS products</li>
<li>Customer experience (CX) platforms</li>
<li>Social listening or customer engagement tools</li>
<li>CRM, CDP, analytics, or workflow products</li>
<li>AI-powered products and automation</li>
<li>Arabic-first or MENA-focused products</li>
<li>Product analytics and adoption metrics</li>
<h4>What success looks like</h4>
<p>Within your first few months:</p>
<li>Backlog items enter development with significantly fewer unanswered questions.</li>
<li>Sprint planning becomes more predictable because work is properly prepared and understood.</li>
<li>Engineers spend less time seeking clarification and more time building.</li>
<li>Rework decreases because requirements, edge cases, and acceptance criteria are defined upfront.</li>
<li>Stakeholders trust delivery updates because expectations, trade-offs, and risks are communicated clearly.</li>
<li>Product releases are smoother because internal teams are prepared and aligned.</li>
<li>Most importantly, customers receive better products because the team consistently understands the problem before building the solution.</li>
<h4>What the hiring process will look like</h4>
<li>Intro call with TA</li>
<li>Interview with HM</li>
<li>Case study</li>
<li>Presentation interview</li>
<li>Culture fit / offer</li>
<p>At Lucidya, we care deeply about ownership, curiosity, speed, and continuous improvement. We look for people who challenge ideas respectfully, communicate openly, and genuinely care about building products that solve real customer problems.</p>
<p>If that sounds like the environment where you do your best work, we'd love to meet you.</p></p><p></p>
ASAL TECHNOLOGIES
Jordan - Jordan
<p>We are looking for a Mid-Level Cloud Engineer to join our growing AWS practice . You will be responsible for hands-on delivery of cloud migration projects, proof-of-concept engagements, and infrastructure implementations for clients in the Gulf region. This is a client-facing delivery role, in terms of working directly with customers to design, build, and optimize their AWS environments. ASAL Cloud is the dedicated cloud services division of ASAL Technologies, one of Palestine's leading technology companies. We are an AWS Partner specializing in cloud migration, infrastructure management, and digital transformation for businesses across the UAE, Saudi Arabia, Oman, and the wider MENA region.</p><p>Job Responsibilities:</p><ul><li>Design, deploy, and manage cloud infrastructure on AWS</li><li>Execute cloud migration projects (lift & shift, re-platform, re-architect)</li><li>Build and maintain CI/CD pipelines and Infrastructure as Code (Terraform, CloudFormation)</li><li>Implement monitoring, logging, and alerting solutions</li><li>Conduct security reviews and implement AWS security best practices</li><li>Support Proof of Concept (PoC) engagements for prospective clients</li><li>Collaborate with the senior technical lead on architecture decisions</li><li>Document solutions, runbooks, and technical processes</li><li>Participate in client calls and presentations as a technical resource</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in computer engineering, or any related field.</li><li>2-3+ years of hands-on experience with AWS services.</li><li>Strong knowledge of core AWS services: EC2, S3, RDS, VPC, IAM, Lambda, CloudFormation.</li><li>Experience with at least one Infrastructure as Code tool (Terraform, CloudFormation, or CDK).</li><li>Solid understanding of networking, security groups, and VPC design.</li><li>Experience with Linux system administration.</li><li>Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI, or similar).</li><li>Strong troubleshooting and problem-solving skills.</li><li>Strong communication skills in both English and Arabic (required).</li><li>Required AWS Certifications (or willingness to obtain within 60 days): AWS Certified Cloud Practitioner (CLF-C02), AWS Certified Solutions Architect Associate (SAA-C03)</li><li>Preferred AWS Certifications: AWS Certified CloudOps Engineer Associate, AWS Certified Developer Associate (DVA-C02)</li><li>Nice to Have: AWS Certified DevOps Engineer, Professional (DOP-C02)</li><li>Experience with containerization (Docker, ECS, EKS)</li><li>Experience with serverless architectures (Lambda, API Gateway, DynamoDB)</li><li>Previous consulting or client-facing delivery experience</li><li>Experience with monitoring tools (CloudWatch, Datadog, Prometheus).</li></ul>
Optimiza
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Senior Systems Engineer – Microsoft Infrastructure About the Role We are seeking a highly skilled and customer-focused Senior Systems Engineer to join our Microsoft Infrastructure team.<br> The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.<br> This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers.<br> The Senior Systems Engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.<br> Key Responsibilities Design, implement, and deliver enterprise infrastructure projects for enterprise customers.<br> Lead technical engagements and provide expert guidance throughout the project lifecycle.<br> Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.<br> Build, present, and clearly articulate technical solutions that address customer business and technical requirements.<br> Collaborate with customers, project managers, and internal teams to ensure successful project execution.<br> Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.<br> Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.<br> Identify technical risks and challenges proactively and implement effective mitigation strategies.<br> Communicate complex technical concepts effectively to both technical and non-technical stakeholders.<br> Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.<br> Maintain high standards of quality, professionalism, and customer satisfaction.<br> Education Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.<br> Experience Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.<br> Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.<br> Technical Skills Strong knowledge and hands-on experience with: Active Directory Microsoft Exchange Server Hyper-V Windows Server Microsoft SQL Server Microsoft System Center Products Microsoft Azure Microsoft Entra ID Microsoft 365 Microsoft Defender Microsoft Intune Microsoft Purview Required Competencies Strong troubleshooting and problem-solving skills.<br> Excellent communication and presentation skills.<br> Ability to work independently and as part of a team.<br> Strong customer service and stakeholder management skills.<br> Experience mentoring and coaching junior engineers.<br> Ability to manage multiple priorities in a fast-paced environment</span> </div>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <b>Job Description:</b> </p> <p> </p> <p>We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large.</p> <p> </p> <p> <b>About the Role:</b> </p> <p> </p> <p>We are seeking an experienced Senior Software Engineer to join our engineering teams and lead the development of innovative software solutions. As a Senior Software Engineer, you will be instrumental in transforming high-level architecture into detailed technical designs, building scalable applications, and mentoring team members. You will work on critical parts of our technology stack, designing, building, and releasing applications and systems that enhance how our customers learn and engage with our educational and professional platforms.</p> <p> </p> <p>Your primary responsibility is to work as a Frontend Engineer, specializing in building responsive, high-performance user interfaces using React, JavaScript, and HTML. You will collaborate closely with design and backend teams to deliver intuitive, scalable, and visually appealing web applications that provide an exceptional user experience.</p> <p> </p> <p> <b>How You Will Make an Impact</b> </p> <p>As a Senior Software Engineer, you will operate in critical parts of our technology stack, designing, building, and releasing applications and systems that improve customer learning and engagement experiences. You will work on multi-skilled teams building scalable, robust systems while discovering and implementing new and improved technologies to solve complex problems.</p> <p> </p> <p>You will take ownership of services, customer experience, and team responsibilities with a full-cycle, full-stack approach. Your role involves test-driven development with continuous integration and deployment into production environments. You will work in multidisciplinary environments collaborating with data engineering, data science, product, SRE, and other specialized teams.</p> <p> </p> <p>As a technical leader, you will create low-level technical designs based on high-level architecture and ensure your team thoroughly understands these designs. You will determine and manage code repository structure and branching strategies while conducting rigorous code reviews to maintain high coding standards.</p> <p> </p> <p> <b>Skills and Qualifications</b> </p> <p> <b>Advanced Technical Leadership:</b> </p> <ul> <li>6+ years of hands-on development experience</li> <li>Proven experience as a technical lead</li> <li>Expert-level proficiency in software architecture and system design</li> <li>Advanced knowledge of design patterns and best practices</li> <li>Experience mentoring and coaching junior team members<br> </li> </ul> <p> <b>Core Technology Stack:</b> </p> <ul> <li>Advanced proficiency in Java development</li> <li>Expert understanding of object-oriented principles and software design</li> <li>Extensive experience with web APIs (REST/GraphQL)</li> <li>Advanced knowledge of cloud services, particularly AWS</li> <li>Expert-level experience with microservices architecture, Kubernetes and Docker</li> <li>Comprehensive database experience (Entity Framework, Postgres SQL, DynamoDB, NoSQL databases)</li> <li>Familiarity with writing unit tests such as JUnit, Mockito, etc.</li> <li>Hands-on experience using Spring boot.<br> </li> </ul> <p> <b>Full-Stack Development:</b> </p> <ul> <li>Expert proficiency in JavaScript, React.</li> <li>Expert proficiency HTML, CSS, and web technologies</li> <li>Experience with TypeScript, NPM/Yarn package management</li> <li>Advanced experience with modern frameworks and libraries</li> <li>Strong knowledge of SQL (MySQL) and NoSQL databases (DynamoDB, Elasticsearch, Redis)</li> <li>Experience with developing cloud-native applications</li> <li>Knowledge of containerization and orchestration technologies</li> <li>Expert in messaging queues such as Apache Kafka, JMS, and related technologies.<br> </li> </ul> <p> <b>AI Proficiency & Collaboration</b> </p> <p>Candidates are expected to demonstrate proficiency in leveraging AI tools to enhance software development productivity and quality. This includes:</p> <ul> <li> <b>Code Generation & Enhancement</b>: Using AI tools (e.g., GitHub Copilot, Cursor) to assist in writing, refactoring, and optimizing code.</li> <li> <b>Debugging & Tracing</b>: Collaborating with AI to identify bugs, trace logic errors, and propose fixes.</li> <li> <b>Brainstorming Solutions</b>: Engaging AI in ideation and architectural discussions to explore alternative approaches and design patterns.</li> <li> <b>Challenging AI Suggestions</b>: Critically evaluating AI-generated code, identifying limitations, and improving upon its output.</li> <li> <b>Reviewing AI Output</b>: Ensuring AI-generated code meets quality, performance, and security standards through thorough review and testing.<br> </li> </ul> <p> <b>Leadership and Development Practices:</b> </p> <ul> <li>Advanced experience with Agile methodologies and DevOps practices</li> <li>Expertise in establishing and coordinating test strategies</li> <li>Experience with test automation frameworks and continuous integration</li> <li>Advanced knowledge of software quality assurance lifecycle</li> <li>Experience with automated UI and functional test development</li> <li>Proficiency in Linux operating systems and testing frameworks (JUnit, TestNG, Mockito)<br> </li> </ul> <p> <b>Professional Expertise:</b> </p> <ul> <li>Strong oral and written communication and organizational skills</li> <li>Team player who enjoys exchanging ideas and collaborative code development</li> <li>Proven ability to write clean, maintainable software</li> <li>Experience with RESTful APIs and Web Services coding + testing</li> <li>Ability to troubleshoot complex issues in systems under test</li> <li>Experience working with vendors and managing technical discussions</li> </ul> <p> <b>Experience Requirements:</b> </p> <ul> <li>Bachelor's degree in Computer Science or equivalent</li> <li>4-6+ years of experience as a Senior Software Engineer or technical lead</li> <li>Advanced experience in test automation engineering (for QA-focused roles)</li> <li>Proven track record of delivering high-quality software solutions</li> <li>Experience leading technical initiatives and driving innovation</li> </ul> <p> </p> <p> </p> <p><br></p></div></section>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an experienced data engineer / BI engineer to design, build, and maintain scalable data platforms that enable analytics, reporting, and data-driven decision making. The role focuses on data ingestion, transformation, modeling, and analytics enablement, with strong emphasis on Python-based data engineering and modern data architectures.</p>
<h4>Responsibilities:</h4>
<p><strong>1. Data engineering & data architecture:</strong><br>
Design and maintain scalable data pipelines for ingesting, transforming, and serving structured and semi-structured data.<br>
Develop robust data transformation and processing logic using Python and distributed data processing frameworks.<br>
Design and maintain analytical data models (dimensional models, fact/dimension tables) optimized for reporting and analytics.<br>
Ensure data quality, reliability, performance, and consistency across the data platform.<br>
Translate business and analytical requirements into efficient and maintainable data solutions.</p>
<p><strong>2. Analytics & BI enablement:</strong><br>
Build and maintain semantic / analytical models that support enterprise reporting and self-service analytics.<br>
Collaborate with analysts and business users to deliver trusted datasets and metrics.<br>
Support reporting and dashboarding solutions by providing optimized data structures and calculations.</p>
<p><strong>3. Delivery & collaboration:</strong><br>
Produce clear technical documentation including data models, transformation logic, and pipeline designs.<br>
Collaborate with cross-functional teams including data analysts, data engineers, and business stakeholders.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in data science, computer science, data engineering, or a relevant field.<br>
1-3 years of BI development experience.<br>
3+ years of cloud-based BI development experience.<br>
Excellent English language verbal and written communication.<br>
Able to analyse and understand complex data.<br>
Able to implement modules that have security and authorization frameworks.<br>
Strong problem-solving skills.</p>
<h4>Technical skills:</h4>
<p><strong>Programming & data processing:</strong><br>
Strong proficiency in Python for data engineering and analytics use cases.<br>
Experience building reusable, testable, and maintainable data transformation code.</p>
<p><strong>Data warehousing & modeling:</strong><br>
Strong knowledge of SQL and analytical query optimization.<br>
Solid understanding of data warehousing concepts (ETL/ELT, fact and dimension modeling).<br>
Experience designing star and snowflake schemas for analytics and reporting.<br>
Understanding of semantic layers and metrics definitions for BI consumption.</p>
<p><strong>Cloud & modern data platforms:</strong><br>
Experience working with cloud-based data platforms and data lakes (preferred Azure).<br>
Understanding of scalable data architectures (Lakehouse, warehouse, streaming vs batch).</p>
<p><strong>BI & analytics:</strong><br>
Experience supporting BI and reporting tools through well-designed datasets and models (preferred Power BI).<br>
Knowledge of analytical calculations, KPIs, and performance optimization for reporting workloads.</p>
<p><strong>CI/CD & DevOps (supporting skills):</strong><br>
Working knowledge of CI/CD concepts applied to data and analytics projects.<br>
Experience using version control systems (e.g., Git, Perforce or Apache Subversion) for managing data, code, and artifacts.<br>
Familiarity with deployment pipelines and environment promotion for data solutions.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an experienced data engineer / BI engineer to design, build, and maintain scalable data platforms that enable analytics, reporting, and data-driven decision making. The role focuses on data ingestion, transformation, modeling, and analytics enablement, with strong emphasis on Python-based data engineering and modern data architectures.</p>
<h4>Responsibilities:</h4>
<p><strong>1. Data engineering & data architecture:</strong><br>
Design and maintain scalable data pipelines for ingesting, transforming, and serving structured and semi-structured data.<br>
Develop robust data transformation and processing logic using Python and distributed data processing frameworks.<br>
Design and maintain analytical data models (dimensional models, fact/dimension tables) optimized for reporting and analytics.<br>
Ensure data quality, reliability, performance, and consistency across the data platform.<br>
Translate business and analytical requirements into efficient and maintainable data solutions.</p>
<p><strong>2. Analytics & BI enablement:</strong><br>
Build and maintain semantic / analytical models that support enterprise reporting and self-service analytics.<br>
Collaborate with analysts and business users to deliver trusted datasets and metrics.<br>
Support reporting and dashboarding solutions by providing optimized data structures and calculations.</p>
<p><strong>3. Delivery & collaboration:</strong><br>
Produce clear technical documentation including data models, transformation logic, and pipeline designs.<br>
Collaborate with cross-functional teams including data analysts, data engineers, and business stakeholders.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in data science, computer science, data engineering, or a relevant field.<br>
1-3 years of BI development experience.<br>
3+ years of cloud-based BI development experience.<br>
Excellent English language verbal and written communication.<br>
Able to analyse and understand complex data.<br>
Able to implement modules that have security and authorization frameworks.<br>
Strong problem-solving skills.</p>
<h4>Technical skills:</h4>
<p><strong>Programming & data processing:</strong><br>
Strong proficiency in Python for data engineering and analytics use cases.<br>
Experience building reusable, testable, and maintainable data transformation code.</p>
<p><strong>Data warehousing & modeling:</strong><br>
Strong knowledge of SQL and analytical query optimization.<br>
Solid understanding of data warehousing concepts (ETL/ELT, fact and dimension modeling).<br>
Experience designing star and snowflake schemas for analytics and reporting.<br>
Understanding of semantic layers and metrics definitions for BI consumption.</p>
<p><strong>Cloud & modern data platforms:</strong><br>
Experience working with cloud-based data platforms and data lakes (preferred Azure).<br>
Understanding of scalable data architectures (Lakehouse, warehouse, streaming vs batch).</p>
<p><strong>BI & analytics:</strong><br>
Experience supporting BI and reporting tools through well-designed datasets and models (preferred Power BI).<br>
Knowledge of analytical calculations, KPIs, and performance optimization for reporting workloads.</p>
<p><strong>CI/CD & DevOps (supporting skills):</strong><br>
Working knowledge of CI/CD concepts applied to data and analytics projects.<br>
Experience using version control systems (e.g., Git, Perforce or Apache Subversion) for managing data, code, and artifacts.<br>
Familiarity with deployment pipelines and environment promotion for data solutions.</p></p><p></p>
Wiley
Jordan - Amman
<p><br></p> <p> </p> <p> <b>About the Role:</b> </p> <p> </p> <div> <div> <p>Wiley is seeking a talented <b>Senior Software Engineer</b> to join our innovative <b>Search Team</b>. In this role, you will help design, build, and maintain the backend search systems that power millions of user interactions globally.</p> <p> </p> <p>You will work on scalable, high-performance search solutions built on <b>Apache Solr</b>, collaborating on services and infrastructure across a modern backend technology stack that includes <b>Java, Docker, Kafka, and Solr</b>. This role is ideal for an experienced engineer who enjoys solving complex challenges related to search relevance, performance, scalability, and reliability within large-scale distributed systems.</p> <p> </p> <p>As a senior member of the team, you will take ownership of technical solutions from design through delivery, contribute to architectural decisions, mentor peers through collaboration and code reviews, and help drive engineering best practices.</p> </div> <p> <br>As a Senior Software Engineer, you will:</p> <ul> <li>Design, develop, and maintain core search platform components and backend systems.</li> <li>Build and enhance scalable services and features that improve search performance, relevance, and reliability.</li> <li>Troubleshoot and resolve issues across development, testing, and production environments.</li> <li>Participate in architectural discussions, technical design reviews, and code reviews.</li> <li>Improve software quality through automated testing, refactoring, and proactive management of technical debt.</li> <li>Take ownership of features and systems throughout their lifecycle, from design and implementation to deployment and ongoing support.</li> <li>Work independently while demonstrating a proactive, self-driven approach to identifying and implementing improvements.</li> <li>Collaborate effectively with cross-functional teams and colleagues across multiple regions and time zones.</li> <li>Contribute to the continuous improvement of engineering practices, platform capabilities, and team effectiveness.<br> </li> </ul><b> What We Look For Required Qualifications </b><ul> <li>Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.</li> <li>5+ years of professional software development experience.</li> <li>Professional experience developing applications using <b>Java</b>, with a strong understanding of object-oriented programming principles, data structures, software design patterns, and engineering best practices.</li> <li>Experience designing and building <b>RESTful APIs</b> and backend services.</li> <li>Experience writing unit and integration tests using frameworks such as <b>JUnit</b> and <b>Mockito</b>.</li> <li>Hands-on experience working with <b>Git</b> and <b>Linux-based environments</b>.</li> <li>Strong analytical, troubleshooting, and problem-solving skills.</li> <li>Excellent verbal and written communication skills in English.</li> <li>Ability to work independently while contributing effectively within a distributed team environment.<br> </li> </ul> Preferred Qualifications <ul> <li>Experience working with search technologies or within the information retrieval domain.</li> <li>Hands-on experience with <b>Apache Solr</b>, <b>Elasticsearch</b>, or other Lucene-based search platforms.</li> <li>Familiarity with distributed systems and event-driven architectures using technologies such as <b>Kafka</b>.</li> <li><br></li></ul></div>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Procurement Assistant Manager (Food Production)
<ul>
<li><span>Posting Date</span>: 18/07/2026</li> <li><span>Ref</span>: E9890</li> <li><span>Position</span>: Procurement Assistant Manager (Food Production)</li>
<li> </li><li><span>Location</span>: Jordan</li>
<li><span>City</span>: Amman</li>
<li> </li><li><span>Sector</span>: Manufacturing</li> <li><span>Years of Experience</span> 7+Years</li>
<li> </li><li><span>Qualification</span>: Degree in Supply Chain Management, Business Administration, Industrial Engineering, or a related field</li> <li><span>Salary</span>: Up to 1,500 JOD</li> <li><span>Workdays</span>: 6 Working Days</li> <li> </li><li><span>Description</span>: ►Responsibilities<br> •Lead daily procurement activities for ingredients, packaging materials, and machinery components from local and international suppliers.<br> •Source, evaluate, and negotiate with vendors to secure competitive pricing, reliable delivery, and consistent quality standards.<br> •Coordinate with Production and Warehouse teams to forecast material requirements, prevent production downtime, and minimize excess inventory.<br> •Monitor food commodity and packaging market trends, conduct cost analyses, and implement cost-reduction initiatives without compromising quality.<br> •Ensure supplier compliance with JFDA requirements, HACCP principles, ISO standards, and internal food safety specifications.<br> •Oversee the issuance, tracking, reconciliation, and documentation of purchase orders through the company’s ERP system.<br> •Coordinate inbound logistics, customs clearance, and supplier performance reporting, including lead times, defect rates, and cost variances.<br> ►Qualifications<br> •Bachelor’s degree in Supply Chain Management, Business Administration, Industrial Engineering, or a related field.<br> •Minimum of 7 years of procurement experience, including proven experience within food production or manufacturing.<br> •Strong knowledge of raw material sourcing, supplier qualification, inventory planning, logistics, and customs clearance processes.<br> •Practical understanding of JFDA regulations, HACCP principles, ISO standards, and food safety requirements.<br> •Proficiency in ERP systems, purchase order management, cost analysis, and procurement performance reporting.<br> •Excellent organizational, negotiation, communication, and cross-functional coordination skills.<br> •Fluent Arabic and good written and spoken English. <br>
More<br>
</li>
</ul>
<br>
<br> </div>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The instructional designer is responsible for designing and developing engaging, high-quality digital learning experiences that meet the needs of clients and learners. The role works closely with subject matter experts and internal teams to transform knowledge into interactive online learning content while ensuring instructional quality, learner engagement, and alignment with Aanaab’s standards. Responsibilities also include content quality assurance, course publishing, stakeholder collaboration, and continuous improvement of learning solutions.</p>
<h4>Responsibilities</h4>
<p><strong>Content development & design</strong><br>
Partner with SMEs to design course outlines, storyboards, and video scripts.<br>
Develop and review training materials (presentations, assignments, readings) for quality and coherence.<br>
Create lecture presentations for recorded video sessions.</p>
<p><strong>Production & QA</strong><br>
Coach SMEs for videography sessions; arrange rehearsals.<br>
Coordinate videography, editing, and design teams.<br>
Conduct final QA and review of all course materials.</p>
<p><strong>Platform & launch</strong><br>
Set up course pages and upload content on the Aanaab platform.<br>
Collaborate with marketing on course promotion and engagement strategies.<br>
Present work to clients and gather feedback for continuous improvement.</p>
<p><strong>Research & strategy</strong><br>
Research training needs to inform content strategy.<br>
Analyze course data and feedback to recommend improvements.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in education, instructional design, or related field.</li>
<li>3–5 years in digital learning/instructional design.</li>
<li>Experience building SCORM courses.</li>
<li>Hands-on AI tools usage.</li>
<li>Portfolio of interactive learning experiences.</li>
<li>Experience with LMS platforms.</li>
<li>Experience in AI-generated learning workflows.</li>
<li>Experience in subscription learning platforms.</li>
<li>Experience in microlearning ecosystems.</li>
<li>Understanding of xAPI and learning analytics.</li>
<li>Experience working cross-functionally with product/tech teams.</li>
<li>Excellent Arabic and English (written and spoken).</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Flexible remote work.</li>
<li>Medical insurance (as per company policy).</li>
<li>Supportive and collaborative work environment.</li>
<li>Open and collaborative culture.</li>
<li>Continuous learning and growth opportunities.</li>
<li>High level of autonomy and ownership.</li>
<li>Opportunity to make a real impact.</li>
</ul></p><p></p>
Wiley
Jordan - Amman
<p> <b>Job Description:</b> </p> <p> </p> <p>We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large.</p> <p> </p> <p> <b>About the Role:</b> </p> <p> </p> <div> <p>Wiley is seeking a talented <b>Software Engineer</b> to join our innovative <b>Search Team</b>. In this role, you will help design, build, and maintain the backend search systems that power millions of user interactions globally.</p> <p> </p> <p>You will work on scalable, high-performance search solutions built on <b>Apache Solr</b>, collaborating on services and infrastructure across a modern backend technology stack that includes <b>Java, Docker, Kafka, and Solr</b>. This is an exciting opportunity for an engineer who enjoys solving complex challenges related to search relevance, performance, scalability, and reliability within large-scale distributed systems.<br> </p> How You Will Make an Impact:<br> <p>As a Software Engineer, you will:</p> <ul> <li>Design, develop, and maintain core search platform components and backend systems.</li> <li>Build and enhance scalable services and features that improve search performance, relevance, and reliability.</li> <li>Troubleshoot and resolve issues across development, testing, and production environments.</li> <li>Contribute to architectural discussions, technical design reviews, and code reviews.</li> <li>Improve software quality through automated testing, refactoring, and proactive management of technical debt.</li> <li>Collaborate effectively with cross-functional teams and colleagues across multiple regions and time zones.</li> <li>Support the continuous improvement of engineering practices, processes, and platform capabilities.<br> </li> </ul><b> What We Look For:</b><br> Required Qualifications <ul> <li>Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.</li> <li>Professional experience developing applications using <b>Java</b>, with a strong understanding of object-oriented programming principles, data structures, and software design patterns.</li> <li>Experience writing unit and integration tests using frameworks such as <b>JUnit</b> and <b>Mockito</b>.</li> <li>Hands-on experience working with <b>Git</b> and <b>Linux-based environments</b>.</li> <li>Strong analytical and problem-solving skills with a focus on quality and continuous improvement.</li> <li>Excellent verbal and written communication skills in English.</li> <li>Ability to work effectively both independently and as part of a distributed team.</li> </ul> Preferred Qualifications <ul> <li>Experience designing and building <b>RESTful APIs</b> and backend services.</li> <li>Experience working with search technologies or within the information retrieval domain.</li> <li>Hands-on experience with <b>Apache Solr</b>, <b>Elasticsearch</b>, or other Lucene-based search platforms.</li> <li>Familiarity with distributed systems and event-driven architectures using technologies such as <b>Kafka</b>.</li> <li>Experience with cloud-native and DevOps technologies including <b>Docker</b>, <b>Kubernetes</b>, <b>Jenkins</b>, <b>GitHub Actions</b>, and/or <b>Google Cloud Platform (GCP)</b>.</li> </ul> </div> <p> </p> <p> </p> <p><br></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The Specialist Network Engineer - Cisco Security is responsible for designing, implementing, and supporting enterprise network security solutions with a primary focus on Cisco Identity Services Engine (ISE) and Cisco Firepower technologies (FTD & FMC). The role involves managing network access control (NAC), authentication services, firewall policies, VPN solutions, and advanced threat protection to ensure secure and reliable enterprise infrastructure operations. The engineer works closely with network, infrastructure, and security teams to deploy and optimize security controls across wired, wireless, and remote access environments. Key responsibilities include configuring Cisco ISE for authentication, authorization, posture assessment, and device profiling, as well as administering Cisco Firepower firewalls, IPS, AMP, and URL filtering features.</p>
<p>The role also includes monitoring security infrastructure, troubleshooting complex network security issues, performing system upgrades, and responding to security incidents. Additionally, the engineer is responsible for maintaining security documentation, enforcing organizational security standards, and contributing to continuous improvement initiatives to strengthen the company’s overall security posture. The ideal candidate should possess strong hands-on experience with Cisco security technologies, enterprise networking concepts, and security best practices.</p>
<h4>Responsibilities</h4>
<ul>
<li><strong>Cisco ISE (Identity Services Engine) Administration</strong>
<ul>
<li>Design, deploy, and maintain Cisco ISE solutions for Network Access Control (NAC)</li>
<li>Configure and manage AAA services using:
<ul>
<li>802.1X</li>
<li>MAB</li>
<li>TACACS+</li>
</ul>
</li>
<li>Manage and support:
<ul>
<li>Guest access portals</li>
<li>BYOD onboarding</li>
<li>Posture assessment policies</li>
</ul>
</li>
<li>Integrate Cisco ISE with Active Directory and identity management systems</li>
<li>Troubleshoot authentication and authorization issues across wired and wireless environments</li>
<li>Define and enforce access control policies based on user roles, device profiling, and security posture</li>
</ul>
</li>
<li><strong>Cisco Firepower (FTD & FMC) Management</strong>
<ul>
<li>Manage Cisco Firepower (FTD & FMC) environments</li>
<li>Firewall policies</li>
<li>Site-to-site and remote access VPNs</li>
<li>Monitor security features like IPS, AMP, URL filtering</li>
<li>Perform upgrades, patching, and security monitoring</li>
</ul>
</li>
<li><strong>Security Operations</strong>
<ul>
<li>Monitor and troubleshoot network security issues</li>
<li>Support incident response and root cause analysis</li>
<li>Ensure infrastructure availability and compliance</li>
</ul>
</li>
<li><strong>Documentation & Continuous Improvement</strong>
<ul>
<li>Maintain documentation of security configurations, policies, and operational procedures</li>
<li>Contribute to the development of network security standards and best practices</li>
<li>Identify opportunities to improve security posture, operational efficiency, and infrastructure resilience</li>
</ul>
</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience</li>
<li>3–5+ years of experience in network security or security engineering roles</li>
<li>Hands-on experience with Cisco ISE and Cisco Firepower (FTD & FMC) technologies</li>
<li>Experience supporting enterprise-scale network security environments and NAC solutions</li>
<li>Strong understanding of TCP/IP networking, VLANs, routing, switching, and security architectures</li>
<li>Experience with VPN technologies, firewall policy management, and security monitoring/log analysis</li>
<li>Knowledge of enterprise security best practices, access control frameworks, and incident troubleshooting</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The Specialist Network Engineer - Cisco Security is responsible for designing, implementing, and supporting enterprise network security solutions with a primary focus on Cisco Identity Services Engine (ISE) and Cisco Firepower technologies (FTD & FMC). The role involves managing network access control (NAC), authentication services, firewall policies, VPN solutions, and advanced threat protection to ensure secure and reliable enterprise infrastructure operations. The engineer works closely with network, infrastructure, and security teams to deploy and optimize security controls across wired, wireless, and remote access environments. Key responsibilities include configuring Cisco ISE for authentication, authorization, posture assessment, and device profiling, as well as administering Cisco Firepower firewalls, IPS, AMP, and URL filtering features.</p>
<p>The role also includes monitoring security infrastructure, troubleshooting complex network security issues, performing system upgrades, and responding to security incidents. Additionally, the engineer is responsible for maintaining security documentation, enforcing organizational security standards, and contributing to continuous improvement initiatives to strengthen the company’s overall security posture. The ideal candidate should possess strong hands-on experience with Cisco security technologies, enterprise networking concepts, and security best practices.</p>
<h4>Responsibilities</h4>
<ul>
<li><strong>Cisco ISE (Identity Services Engine) Administration</strong>
<ul>
<li>Design, deploy, and maintain Cisco ISE solutions for Network Access Control (NAC)</li>
<li>Configure and manage AAA services using:
<ul>
<li>802.1X</li>
<li>MAB</li>
<li>TACACS+</li>
</ul>
</li>
<li>Manage and support:
<ul>
<li>Guest access portals</li>
<li>BYOD onboarding</li>
<li>Posture assessment policies</li>
</ul>
</li>
<li>Integrate Cisco ISE with Active Directory and identity management systems</li>
<li>Troubleshoot authentication and authorization issues across wired and wireless environments</li>
<li>Define and enforce access control policies based on user roles, device profiling, and security posture</li>
</ul>
</li>
<li><strong>Cisco Firepower (FTD & FMC) Management</strong>
<ul>
<li>Manage Cisco Firepower (FTD & FMC) environments</li>
<li>Firewall policies</li>
<li>Site-to-site and remote access VPNs</li>
<li>Monitor security features like IPS, AMP, URL filtering</li>
<li>Perform upgrades, patching, and security monitoring</li>
</ul>
</li>
<li><strong>Security Operations</strong>
<ul>
<li>Monitor and troubleshoot network security issues</li>
<li>Support incident response and root cause analysis</li>
<li>Ensure infrastructure availability and compliance</li>
</ul>
</li>
<li><strong>Documentation & Continuous Improvement</strong>
<ul>
<li>Maintain documentation of security configurations, policies, and operational procedures</li>
<li>Contribute to the development of network security standards and best practices</li>
<li>Identify opportunities to improve security posture, operational efficiency, and infrastructure resilience</li>
</ul>
</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience</li>
<li>3–5+ years of experience in network security or security engineering roles</li>
<li>Hands-on experience with Cisco ISE and Cisco Firepower (FTD & FMC) technologies</li>
<li>Experience supporting enterprise-scale network security environments and NAC solutions</li>
<li>Strong understanding of TCP/IP networking, VLANs, routing, switching, and security architectures</li>
<li>Experience with VPN technologies, firewall policy management, and security monitoring/log analysis</li>
<li>Knowledge of enterprise security best practices, access control frameworks, and incident troubleshooting</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The Network Engineer - Cisco Security is responsible for designing, implementing, and supporting enterprise network security solutions with a primary focus on Cisco Identity Services Engine (ISE) and Cisco Firepower technologies (FTD & FMC). The role involves managing network access control (NAC), authentication services, firewall policies, VPN solutions, and advanced threat protection to ensure secure and reliable enterprise infrastructure operations. The engineer works closely with network, infrastructure, and security teams to deploy and optimize security controls across wired, wireless, and remote access environments. Key responsibilities include configuring Cisco ISE for authentication, authorization, posture assessment, and device profiling, as well as administering Cisco Firepower firewalls, IPS, AMP, and URL filtering features.</p>
<p>The role also includes monitoring security infrastructure, troubleshooting complex network security issues, performing system upgrades, and responding to security incidents. Additionally, the engineer is responsible for maintaining security documentation, enforcing organizational security standards, and contributing to continuous improvement initiatives to strengthen the company’s overall security posture. The ideal candidate should possess strong hands-on experience with Cisco security technologies, enterprise networking concepts, and security best practices.</p>
<h4>Responsibilities:</h4>
<ul>
<li><strong>Cisco ISE (Identity Services Engine) Administration</strong></li>
<li>Design, deploy, and maintain Cisco ISE solutions for Network Access Control (NAC)</li>
<li>Configure and manage AAA services using:
<ul>
<li>802.1X</li>
<li>MAB</li>
<li>TACACS+</li>
</ul>
</li>
<li>Manage and support:
<ul>
<li>Guest access portals</li>
<li>BYOD onboarding</li>
<li>Posture assessment policies</li>
</ul>
</li>
<li>Integrate Cisco ISE with Active Directory and identity management systems</li>
<li>Troubleshoot authentication and authorization issues across wired and wireless environments</li>
<li>Define and enforce access control policies based on user roles, device profiling, and security posture</li>
<li><strong>Cisco Firepower (FTD & FMC) Management</strong></li>
<li>Manage Cisco Firepower (FTD & FMC) environments</li>
<li>Firewall policies</li>
<li>Site-to-site & remote access VPNs</li>
<li>Monitor security features like IPS, AMP, URL filtering</li>
<li>Perform upgrades, patching, and security monitoring</li>
<li><strong>Security Operations</strong></li>
<li>Monitor and troubleshoot network security issues</li>
<li>Support incident response and root cause analysis</li>
<li>Ensure infrastructure availability and compliance</li>
<li><strong>Documentation & Continuous Improvement</strong></li>
<li>Maintain documentation of security configurations, policies, and operational procedures</li>
<li>Contribute to the development of network security standards and best practices</li>
<li>Identify opportunities to improve security posture, operational efficiency, and infrastructure resilience</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience</li>
<li>3–5+ years of experience in network security or security engineering roles</li>
<li>Hands-on experience with Cisco ISE and Cisco Firepower (FTD & FMC) technologies</li>
<li>Experience supporting enterprise-scale network security environments and NAC solutions</li>
<li>Strong understanding of TCP/IP networking, VLANs, routing, switching, and security architectures</li>
<li>Experience with VPN technologies, firewall policy management, and security monitoring/log analysis</li>
<li>Knowledge of enterprise security best practices, access control frameworks, and incident troubleshooting</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The Network Engineer - Cisco Security is responsible for designing, implementing, and supporting enterprise network security solutions with a primary focus on Cisco Identity Services Engine (ISE) and Cisco Firepower technologies (FTD & FMC). The role involves managing network access control (NAC), authentication services, firewall policies, VPN solutions, and advanced threat protection to ensure secure and reliable enterprise infrastructure operations. The engineer works closely with network, infrastructure, and security teams to deploy and optimize security controls across wired, wireless, and remote access environments. Key responsibilities include configuring Cisco ISE for authentication, authorization, posture assessment, and device profiling, as well as administering Cisco Firepower firewalls, IPS, AMP, and URL filtering features.</p>
<p>The role also includes monitoring security infrastructure, troubleshooting complex network security issues, performing system upgrades, and responding to security incidents. Additionally, the engineer is responsible for maintaining security documentation, enforcing organizational security standards, and contributing to continuous improvement initiatives to strengthen the company’s overall security posture. The ideal candidate should possess strong hands-on experience with Cisco security technologies, enterprise networking concepts, and security best practices.</p>
<h4>Responsibilities:</h4>
<ul>
<li><strong>Cisco ISE (Identity Services Engine) Administration</strong></li>
<li>Design, deploy, and maintain Cisco ISE solutions for Network Access Control (NAC)</li>
<li>Configure and manage AAA services using:
<ul>
<li>802.1X</li>
<li>MAB</li>
<li>TACACS+</li>
</ul>
</li>
<li>Manage and support:
<ul>
<li>Guest access portals</li>
<li>BYOD onboarding</li>
<li>Posture assessment policies</li>
</ul>
</li>
<li>Integrate Cisco ISE with Active Directory and identity management systems</li>
<li>Troubleshoot authentication and authorization issues across wired and wireless environments</li>
<li>Define and enforce access control policies based on user roles, device profiling, and security posture</li>
<li><strong>Cisco Firepower (FTD & FMC) Management</strong></li>
<li>Manage Cisco Firepower (FTD & FMC) environments</li>
<li>Firewall policies</li>
<li>Site-to-site & remote access VPNs</li>
<li>Monitor security features like IPS, AMP, URL filtering</li>
<li>Perform upgrades, patching, and security monitoring</li>
<li><strong>Security Operations</strong></li>
<li>Monitor and troubleshoot network security issues</li>
<li>Support incident response and root cause analysis</li>
<li>Ensure infrastructure availability and compliance</li>
<li><strong>Documentation & Continuous Improvement</strong></li>
<li>Maintain documentation of security configurations, policies, and operational procedures</li>
<li>Contribute to the development of network security standards and best practices</li>
<li>Identify opportunities to improve security posture, operational efficiency, and infrastructure resilience</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience</li>
<li>3–5+ years of experience in network security or security engineering roles</li>
<li>Hands-on experience with Cisco ISE and Cisco Firepower (FTD & FMC) technologies</li>
<li>Experience supporting enterprise-scale network security environments and NAC solutions</li>
<li>Strong understanding of TCP/IP networking, VLANs, routing, switching, and security architectures</li>
<li>Experience with VPN technologies, firewall policy management, and security monitoring/log analysis</li>
<li>Knowledge of enterprise security best practices, access control frameworks, and incident troubleshooting</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>About Lucidya</h4>
<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p>
<p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p>
<h4>Why this role matters</h4>
<p>At Lucidya, we are building products that help some of the region's most recognizable brands understand and engage with their customers at scale. As our platform grows, so does the complexity of the problems we solve.</p>
<p>Great product ideas are easy. Turning them into products that customers actually use, engineers can confidently build, and the business can successfully launch is much harder.</p>
<p>That's where this role comes in.</p>
<p>As a Product Owner, you'll sit at the center of product delivery. You'll be responsible for turning customer problems, product strategy, and business priorities into clear, actionable work that engineering and design teams can execute with confidence.</p>
<p>Your impact won't be measured by how many Jira tickets you create. It will be measured by how effectively you help the team build the right things, reduce delivery friction, avoid costly rework, and deliver meaningful value to customers faster.</p>
<p>You'll work closely with Product Managers, Designers, Engineers, QA, and customer-facing teams to ensure everyone understands the problem we're solving, why it matters, and what success looks like.</p>
<p>If you enjoy bringing structure to ambiguity, asking great questions, and helping teams move faster without sacrificing quality, you'll thrive here.</p>
<h4>What you'll do</h4>
<li>Create clarity where others see complexity</li>
<p>You'll take customer feedback, business requests, product strategy, and technical requirements and transform them into clear user stories, acceptance criteria, workflows, and requirements that teams can confidently build from.</p>
<li>Own squad readiness</li>
<p>You'll make sure backlog items are ready before they enter development. Engineers shouldn't be discovering major requirements halfway through a sprint. You'll ensure the team has the context, detail, and alignment needed to deliver predictably.</p>
<li>Help the team build the right things</li>
<p>You'll partner closely with Product Managers to break large initiatives into smaller, valuable releases that allow us to learn quickly and deliver customer value faster.</p>
<li>Drive productive collaboration</li>
<p>You'll act as the bridge between product, design, engineering, QA, and customer-facing teams, ensuring everyone is aligned on priorities, scope, dependencies, and expected outcomes.</p>
<li>Challenge unclear thinking</li>
<p>When requirements are vague, assumptions are risky, or priorities don't make sense, you'll ask the hard questions. Respectfully, but confidently.</p>
<li>Reduce delivery friction</li>
<p>You'll identify risks, dependencies, and gaps before they become problems. Your goal is to help the team spend less time clarifying work and more time delivering value.</p>
<li>Protect quality and customer experience</li>
<p>You'll think beyond the happy path by considering edge cases, permissions, error handling, workflows, and usability before features reach customers.</p>
<li>Support successful launches</li>
<p>You'll help ensure internal teams understand what is being released, how it works, and what customers should expect through clear release notes, documentation, and enablement materials.</p>
<h4>Requirements</h4>
<h4>Who you are</h4>
<li>You bring structure without creating bureaucracy</li>
<p>You love organization, but you know process should help teams move faster, not slow them down.</p>
<li>You care about outcomes, not ticket completion</li>
<p>Closing a story isn't success. Solving a customer problem is.</p>
<li>You ask great questions</li>
<p>You naturally challenge assumptions, uncover hidden requirements, and identify risks before they become expensive mistakes.</p>
<li>You communicate clearly</li>
<p>You can explain a complex technical requirement to a designer, a customer problem to an engineer, and a product decision to a stakeholder without creating confusion.</p>
<li>You thrive in cross-functional environments</li>
<p>You enjoy working closely with engineers, designers, QA, Product Managers, and customer-facing teams to solve problems collaboratively.</p>
<li>You have strong product delivery experience</li>
<p>You have at least 3 years of experience as a Product Owner, Business Analyst, Associate Product Manager, or a similar role where you've owned requirements, backlog management, and delivery readiness.</p>
<li>You're comfortable with technical concepts</li>
<p>You don't need to write code, but you're comfortable discussing APIs, integrations, data models, permissions, workflows, and platform behavior with engineering teams.</p>
<li>You're comfortable with ambiguity</li>
<p>You won't always receive perfect requirements or complete information. You're able to create clarity and move things forward without waiting for every answer.</p>
<p>You'll likely stand out if you have experience with:</p>
<li>B2B SaaS products</li>
<li>Customer experience (CX) platforms</li>
<li>Social listening or customer engagement tools</li>
<li>CRM, CDP, analytics, or workflow products</li>
<li>AI-powered products and automation</li>
<li>Arabic-first or MENA-focused products</li>
<li>Product analytics and adoption metrics</li>
<h4>What success looks like</h4>
<p>Within your first few months:</p>
<li>Backlog items enter development with significantly fewer unanswered questions.</li>
<li>Sprint planning becomes more predictable because work is properly prepared and understood.</li>
<li>Engineers spend less time seeking clarification and more time building.</li>
<li>Rework decreases because requirements, edge cases, and acceptance criteria are defined upfront.</li>
<li>Stakeholders trust delivery updates because expectations, trade-offs, and risks are communicated clearly.</li>
<li>Product releases are smoother because internal teams are prepared and aligned.</li>
<li>Most importantly, customers receive better products because the team consistently understands the problem before building the solution.</li>
<h4>What the hiring process will look like</h4>
<li>Intro call with TA</li>
<li>Interview with HM</li>
<li>Case study</li>
<li>Presentation interview</li>
<li>Culture fit / offer</li>
<p>At Lucidya, we care deeply about ownership, curiosity, speed, and continuous improvement. We look for people who challenge ideas respectfully, communicate openly, and genuinely care about building products that solve real customer problems.</p>
<p>If that sounds like the environment where you do your best work, we'd love to meet you.</p></p><p></p>