Mechanical Design Engineer Jobs in Jordan
1828 Jobs Found
<p><br></p><p><b>About the Role</b></p><p>We are looking for a highly motivated and passionate candidate to contributes primarily to the back-end development track supporting the design, development, and sustained delivery of server-side services, APIs, data infrastructure, and telecom integration layers that power the division's solutions. Executes assigned development tasks under the technical guidance and direction of the Division Leader, progressively building depth across the division's technology stack while contributing to code quality, testing, and documentation.</p><p>Main Responsibilities, will include but will not be limited to:</p><ul><li>Study business and sales requirements and subsequently develop them into back-end solutions, as well as test and integrate them with current systems, contributing to the optimization of implemented systems</li><li>Monitor the performance of servers and applications and ensure the day-to-day smooth running of systems, supporting proper utilization in line with the function's requirements and overall business objectives.</li><li>Develop technical solutions, platforms, and changes based on business or technical needs</li><li>Develop programs and integration back-ends for Business Support Systems and Customer Care Applications and touchpoints, including FTTH Contractors, Corporate SMS, CMS back-ends, CMS adapters, HR Solutions, Commission Engines, CDRs back-ends, and similar systems.</li><li>Work alongside front-end and mobile developers within the division to implement the back-ends and APIs needed for the delivered solutions, aligning on contracts and integration points.</li><li>Use a variety of programming languages and technologies to build robust back-end platforms and user-facing solutions, including Java, Java Spring Boot, PHP, MongoDB, MySQL, Oracle DB, REST APIs, Web Services, and microservices.</li><li>Support implementation across multiple platforms and legacy software applications, contributing to migrations and integration efforts as assigned.</li><li>Participate in code reviews as both author and reviewer, applying feedback constructively and learning from the process to strengthen technical depth.</li><li>Contribute to the division's CI/CD practices, building and maintaining pipeline components and using DevOps tooling in use at Zain (Azure DevOps, Docker, Kubernetes, Elasticsearch & Kibana, Prometheus & Grafana).</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>What We Need From You</b></p><p>To be shortlisted for this position, you will need to comply with all of the below requirements:</p><ul><li>Holds a bachelor s degree in Computer Science, Computer Engineering or any related field</li><li>Minimum: 3 years of relevant experience.</li></ul>
<p><strong>Job Title:</strong>Manager: Resource Mobilisation and Partnerships <strong>Job Family:</strong>Resource Moblisation Department Business Development <strong>Unit/Team:</strong>CD Unit <strong>Grade and Salary:</strong>E: Manager <strong>Contract Type:</strong>Fixed Term :1 Year, renewable <strong>Location:</strong>Amman (Jordanian Nationality) <strong>Budget Holder:</strong>No Reports to: ***(incl matrix reporting)***Director ActionAid Arab Regional Office <strong>Direct Reports :</strong>None currently Functional and Technical Reporting: Regional Partnerships Development Advisor (Asia) This role require travel Yes within Arab Region and occasional global travel. Role Overview: This is a middle management role responsible for providing strategic leadership across resource mobilisation, donor engagement and partnership development across Syria, Jordan, Lebanon and Tunisia. The position will strengthen ActionAid Arab Regional Office's (AARO) ability to articulate contemporary development and humanitarian priorities, as outlined in the ActionAid Arab Regional Strategy and emerging regional trends, to a wide range of external stakeholders. The postholder will lead efforts to mobilise resources from a diverse portfolio of donors, including institutional donors, trusts and foundations, and high-net-worth individuals (HNWIs). Working closely with the Regional Director, Country Directors and relevant colleagues across the region, the role will develop and implement strategic donor engagement and resource mobilisation plans that leverage ActionAid's expertise in advancing women's rights, youth leadership, humanitarian response, conflict transformation and resilience. The role will work collaboratively with ActionAid International's Business Development and Partnerships as well as funding affiliate teams to identify, develop and pursue new funding opportunities, innovative fundraising approaches and strategic partnerships. As a senior representative of AARO, the postholder will engage with donors, partners and strategic investment initiatives, contributing to the federation's ambitions to diversify income, strengthen financial sustainability, and promote learning and good practice across ActionAid and the wider sector. Areas of Responsibilities Key Activities Resource Mobilisation Strategy Development and Leadership • Lead the development, implementation and periodic review of AARO's Resource Mobilisation Strategy, ensuring alignment with the ActionAid Arab Regional Strategy, ActionAid International Strategy, and regional priorities. • Provide strategic advice to the Director of ActionAid Arab Region and Senior Management Team on resource mobilisation, partnership development and emerging funding opportunities to strengthen the long-term financial sustainability of AARO. • Analyse regional and global donor trends, geopolitical developments, humanitarian and development priorities, and funding landscapes to inform strategic decision-making and organisational positioning. • Ensure resource mobilisation priorities are integrated into regional planning processes and aligned with programme priorities and organisational objectives. • Lead the development and regular review of strategic fundraising targets, performance indicators and resource mobilisation priorities, providing analysis and recommendations to senior management. • Promote a culture of strategic fundraising across AARO by strengthening organisational understanding of donor priorities, funding trends and resource mobilisation opportunities. Business Development and Opportunity Management • Lead the development and implementation of a systematic business development process to identify, assess and prioritise funding opportunities aligned with AARO's strategic priorities. • Establish and maintain a comprehensive business development pipeline, including a regularly updated database of existing and prospective funding opportunities across institutional donors, trusts and foundations, private philanthropy and other relevant funding sources. • Develop and maintain a comprehensive database of existing and prospective donor relationships, strategic partners, consortium members and other relevant external stakeholders to support proactive business development and partnership building. • Lead ongoing donor intelligence by monitoring donor strategies, funding priorities, eligibility criteria, regional trends and emerging opportunities to inform business development and organisational positioning. • Develop, implement and maintain an effective donor engagement tracking system to record donor interactions, relationship management activities, partnership opportunities and follow-up actions across the region. Donor Engagement, Cultivation and Strategic Partnerships • Develop, strengthen and maintain strategic relationships with institutional donors, trusts and foundations, funding affiliates, consortium partners and other key stakeholders to advance AARO's resource mobilisation objectives. • Represent AARO in donor, partner and consortium meetings, proactively positioning the organisation and identifying opportunities for strategic collaboration. • Develop and implement donor engagement plans that strengthen relationships, increase visibility and position AARO for future funding opportunities. • Lead, or support as delegated, the cultivation and strategic engagement of Gulf-based donors and philanthropic partners, identifying opportunities to strengthen relationships, expand partnerships and grow sustainable funding from the region. • Maintain regular and proactive communication with donors, funding affiliates, consortium partners and the Regional Partnerships Development Advisor by sharing funding intelligence, programme updates, success stories and strategic information that supports donor engagement and organisational positioning. • Identify, cultivate and coordinate strategic partnerships and consortium opportunities that strengthen AARO's competitiveness and expand its funding portfolio. Bid Development and Quality Assurance • Lead and coordinate the development of high-quality, competitive concept notes, proposals and expressions of interest, ensuring alignment with ActionAid's strategic priorities and donor requirements. • Coordinate proposal development processes across technical, programme, finance and support teams, ensuring timely contributions, clear accountability and adherence to submission deadlines. • Facilitate project design and proposal development workshops to support the development of evidence-based, high-quality programme designs, logical frameworks and budgets. </p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education and Qualifications</strong><br>Graduate Degree Essential</p><p><strong>Experience</strong><br>• Minimum of 5 years' progressively responsible experience in programme Design, resource mobilisation, business development or fundraising within the international development and/or humanitarian sector of which at least 1-2 years should be in a functional / Technical Fund Raising / Donor Engagement role.<br>• Demonstrated experience in developing successful funding proposals and concept notes for institutional donors, trusts and foundations, multilateral agencies and other strategic funding partners.<br>• Proven experience in identifying, cultivating and managing donor relationships, partnerships and business development opportunities.<br>• Experience in coordinating multi-disciplinary proposal development processes and working collaboratively across programme, finance and support functions.<br>• Experience in developing and implementing resource mobilisation strategies, donor engagement plans or business development initiatives.<br>• Experience working with donor compliance requirements, grant management processes and contract management systems is desirable.</p><p><strong>Essential Knowledge</strong><br>• Sound knowledge of the regional and global funding landscape, including trends, opportunities and challenges affecting resource mobilisation within the development and humanitarian sectors. Knowledge and working experience with Gulf donors a plus.<br>• Strong understanding of the donor landscape, including institutional donors, funding affiliates, trusts and foundations, private philanthropy, consortium partners and other key stakeholders relevant to the Arab region.<br>• Significant knowledge of contemporary development, humanitarian and geopolitical issues affecting the Arab region and their implications for programming and resource mobilisation.<br>• Strong understanding of donor compliance requirements, grant management principles and risk management frameworks applicable to high-risk operating environments, including Financial Action Task Force (FATF) standards.<br>• Knowledge of due diligence requirements, partner risk assessments and compliance obligations associated with managing grants in high-risk and fragile contexts.</p><p><strong>Essential skills</strong><br>• Excellent written and verbal communication skills, with the ability to communicate complex ideas clearly and persuasively to diverse audiences.<br>• Strong presentation, facilitation and influencing skills, with the ability to represent the organisation effectively to donors, partners and senior stakeholders.<br>• Excellent proposal writing, editing and report writing skills, with the ability to produce high-quality donor-facing communications and fundraising materials.<br>• Strong interpersonal and relationship management skills, with the ability to build effective working relationships and collaborate across all levels of the organisation and with external partners.<br>• Strong planning, organisational and coordination skills, with the ability to manage multiple priorities and deliver high-quality outputs under tight deadlines.</p><p><strong>Language requirements</strong><br>• Strong Communication Skills in English and Arabic</p><p>Typical People Management Responsibility Approximate number of people managed in total NA Matrix Manager (projects/dotted line) No Team Leader No Grandfather- manager of Team Leaders/Managers No What is the global remit? Operates in: Own country • Any country within ActionAid s Arab regional Office remit. • Only Nationals with Right to work in the country of Operation will be shortlisted Geographic Region Yes Multiple Geographic Regions No Remit covers all ActionAid countries Yes (Only in Countries Under ActionAid Arab Regional Office remit) Financial (limits/mandates) within the Budget in concurrence with the Line Manager. Direct departmental budget: No Organisation-wide expenditure No This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs. It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation s values and code of conduct. Staff are also committed to: • Leading Innovation and Change Establish a culture of excellence in respective team that values experimentation and continuous improvement • Feminist Leadership : Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power) • AAI Values Practice: Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility • Promoting a healthy and safe working environment: ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a zero-tolerance policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</p>
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<p><strong>Job Title </strong></p>
<p><strong> </strong>Senior Mobile & Full Stack Developer</p>
<p><strong>JOB SUMMARY</strong></p>
<p>We are looking for a Senior Full Stack Developer with strong mobile application development experience to support the development and continued improvement of our digital platforms.</p>
<p>The role will have a strong focus on developing cross-platform mobile applications using React Native and Flutter, while also contributing to backend services, web applications, APIs, integrations, and databases.</p>
<p>The successful candidate should have at least five years of professional software development experience and be comfortable working across mobile and full-stack environments. Experience with PHP, Laravel, or CodeIgniter is considered an advantage.</p>
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<p><strong>MAIN TASKS AND RESPONSIBILITIES</strong></p>
<p>1. Mobile and Full Stack Development</p>
<ul>
<li>Design, develop, test, and maintain cross-platform mobile applications using React Native and Flutter.</li>
<li>Develop applications for Android and iOS environments.</li>
<li>Build mobile applications that support offline use, local data storage, synchronization, notifications, and API connectivity where required.</li>
<li>Develop backend services and APIs using Node.js.</li>
<li>Develop and maintain web applications using React and other appropriate JavaScript frameworks.</li>
<li>Integrate mobile and web applications with databases, APIs, and external systems.</li>
<li>Troubleshoot and resolve software defects, synchronization issues, and performance problems.</li>
<li>Maintain and improve existing applications and codebases.</li>
<li>Write clean, maintainable, and well-structured code.</li>
<li>Participate in code reviews and software testing activities.</li>
</ul>
<p>2. Application and Integration Support</p>
<ul>
<li>Develop and maintain REST APIs and system integrations.</li>
<li>Support data exchange between internal and external systems.</li>
<li>Assist with database design, queries, and application data management.</li>
<li>Support application build, release, and deployment activities.</li>
<li>Investigate production issues and support their resolution.</li>
<li>Maintain appropriate technical documentation.</li>
<li>Work closely with product, testing, implementation, and technical teams.</li>
</ul>
<p > </p>
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<p><strong>MINIMUM QUALIFICATIONS</strong></p>
<ul>
<li>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent professional experience.</li>
<li>Minimum five years of professional software development experience.</li>
<li>Strong experience developing mobile applications using React Native.</li>
<li>Strong experience developing mobile applications using Flutter and Dart.</li>
<li>Strong JavaScript and/or TypeScript development experience.</li>
<li>Experience with Node.js.</li>
<li>Experience with React or similar modern JavaScript frameworks.</li>
<li>Experience developing and consuming REST APIs.</li>
<li>Experience working with relational databases and SQL.</li>
<li>Experience using Git and collaborative development workflows.</li>
<li>Experience publishing or supporting production mobile applications for Android and/or iOS.</li>
</ul>
<p > </p>
<p><strong>DESIRABLE SKILLS</strong></p>
<p><strong>The following would be considered an advantage:</strong></p>
<ul>
<li>Experience developing offline-first applications and synchronization workflows.</li>
<li>PHP development experience.</li>
<li>Laravel or CodeIgniter experience.</li>
<li>Experience with additional JavaScript frameworks.</li>
<li>Familiarity with Docker, CI/CD, and cloud environments.</li>
<li>Experience integrating with third-party systems and APIs.</li>
<li>Experience working on healthcare, supply chain, logistics, or similar operational systems.</li>
</ul>
<p><strong>CORE COMPETENCIES</strong></p>
<ul>
<li>Strong mobile and full-stack development skills.</li>
<li>Strong problem-solving and troubleshooting ability.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Good communication and collaboration skills.</li>
<li>Attention to software quality and maintainability.</li>
<li>Ability to learn and adapt to new technologies and requirements.</li>
</ul>
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<p><strong>Additional Information</strong></p>
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<p><strong>Travel Required:</strong> 10 % of Time</p>
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<p><strong>Scope (Financial / Non-Financial):</strong></p>
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<p><strong>Key Contacts (Internal and External):</strong></p>
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<p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p>
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<p><strong>Ethical Conduct at International Medical Corps</strong></p>
<p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p>
<p>International Medical Corps prioritize safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p>
<p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p>
<p> </p>
<p><strong>Equal Opportunities </strong></p>
<p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
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<div >
Capacity Building & Community Awareness on Energy Affordability Consultant
Logistics, Supply Chain & Procurement
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until November 2026</span></p>
<p class="x_xmsonormal" ><b><span >Location:</span></b><span > Azraq - Jordan</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >About Mercy Corps</span></b></p>
<p class="x_MsoNormal" ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >About the project</span></b></p>
<p class="x_MsoNormal" ><span >As one of the world’s most water-scarce countries, Jordan is at a critical juncture, grappling with escalating climate-related disasters that pose a challenge to its humanitarian efforts, economic stability, and environmental integrity. Flash floods and heatwaves have emerged as two of Jordan’s major hazards, affecting water resources, agriculture, and livelihoods. Mercy Corps Jordan’s project, Tabeaa: Strengthening Climate Resilience in Jordanian Communities, is funded by the Z Zurich Foundation and the Swiss Agency for Development and Cooperation (SDC). The Tabeaa project works at both national and local community levels, driving systemic change through policy localization and DRR/CCA strategy enforcement at the national level, while supporting five communities across Jordan to build adaptive capacity at the local level. The project’s approach concentrates on three program systems: Community Empowerment, Policy Localization, and Private Sector Engagement.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Background and Rationale</span></b></p>
<p class="x_MsoNormal" ><span >Azraq district, located in Jordan's eastern desert, is among the areas most severely affected by climate change. Rising temperatures and prolonged droughts are diminishing an already scarce rainfall, lowering groundwater levels, and accelerating desertification across the district.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >In 2025, as part of its inception phase, Tabeaa project conducted a community climate resilience assessment across its target communities including Azraq, to identify climate resilience gaps and inform effective intervention design. Findings for Azraq revealed gaps in indicators related to energy affordability. While fuel and electricity are mostly continuous, almost all households and many businesses face high energy costs for heating and cooling, especially vulnerable groups, alongside concerns about system reliability, and preparedness for future extreme events, these findings show an increased pressure on the already vulnerable community in Azraq. Building on these findings, Mercy Corps has partnered with JREEEF (Renewable Energy and Energy Efficiency Fund) to plan and implement an energy related intervention, as detailed below.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Intervention Design Overview</span></b></p>
<p class="x_MsoNormal" ><span >Under Tabeaa's partnership with JREEEF, the intervention will be built around two complementary components, brought together for a more cohesive approach to energy resilience in Azraq. It will address energy affordability in the district through four key phases, each reinforcing the other.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The hard stream will deliver direct support to 40 households, installing solar water heaters by one of JREEEF’s trusted providers to reduce water heating costs, which will in turn lower beneficiary households' overall energy bills in Azraq.</span></p>
<p class="x_MsoNormal" ><span >The soft stream will run alongside it and is what will make the hard stream accurate and sustainable. Fifteen youth participants, from local graduates of renewable energy engineering or other similar field of study, will be recruited and trained through a capacity building workshop covering assessment methodology, use of energy-based measuring devices, and data management. Once trained, the youth participants will collect data on the households level confirming which are genuinely most vulnerable against the agreed criteria and establishing each household's baseline energy and affordability. This baseline will give the intervention a reference point against which savings can later be measured once the solar water heater is installed. Training and engaging youth participants for this stream will serve two purposes, placing assessors in the field who understand the local context and can engage households effectively, and giving these young engineers a first practical application of their qualification with direct relevance to future employment in the sector.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The youth participants will then be engaged a second time in wider community awareness. Having already built trust with households during the assessment, they will lead two sessions in Azraq, one for households and one for small businesses, on energy-saving practices. This will extend the intervention's logic beyond direct support, building broader understanding of the behavioral changes needed to lower energy bills across households and businesses outside the 40 direct beneficiaries.</span></p>
<p class="x_MsoNormal" ><span >In summary, the intervention will proceed through the following phases:</span></p>
<p class="x_MsoNormal" ><span >• Phase 1: A capacity building workshop will be implemented for 15 participants who studied renewable energy engineering, preparing them to conduct the household assessment in Phase 2 and awareness sessions in Phase 3.</span></p>
<p class="x_MsoNormal" ><span >• Phase 2: The trained youth participants will conduct the household assessment, establishing each household's baseline energy affordability and confirming the list of households that will receive water heaters against a pre-set criteria.</span></p>
<p class="x_MsoNormal" ><span >• Phase 3: Solar water heaters will be installed by JREEEF for the confirmed households, based on the Phase 2 assessment data. This phase falls outside the consultant's scope of work.</span></p>
<p class="x_MsoNormal" ><span >• Phase 4: Two awareness sessions will be conducted by trained youth, one at household level and one for small businesses, focused on energy-saving practices and other relevant topics that support efficient energy use in Azraq.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Consultant Objectives</span></b></p>
<p class="x_MsoNormal" ><span >Tabeaa project is seeking an Energy Expert Consultant to lead the intervention across three of the four phases. The consultant will be responsible for:</span></p>
<p class="x_MsoNormal" ><span >• Establishing the capacity building plan and material for the youth participants under Phase 1, preparing them to conduct the household assessment and the awareness sessions</span></p>
<p class="x_MsoNormal" ><span >• Leading with the youth during collection of the baseline data and interpreting the assessment data generated in Phase 2, providing recommendations on eligible households which Phase 3 will be based on - solar water heater installation</span></p>
<p class="x_MsoNormal" ><span >• Co-leading and developing material for the two community awareness sessions in Phase 4 alongside the trained youth participants, targeting households and small businesses on energy-saving practices</span></p>
<p class="x_MsoNormal" ><span >• Documenting the intervention's process and findings across all phases that falls under the consultant scope</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Consultant Activities:</span></b></p>
<p class="x_MsoNormal" ><span >Inception Phase</span></p>
<p class="x_MsoNormal" ><span >• Attend a kick-off meeting with the Tabeaa focal point to align on scope, objectives, climate resilience findings, and Mercy Corps' accountability mechanisms (CARM)</span></p>
<p class="x_MsoNormal" ><span >• Develop an inception report, including a detailed workplan for the full consultancy period</span></p>
<p class="x_MsoNormal" ><span >• Review relevant program documents and prior studies, and validate the proposed intervention design</span></p>
<p class="x_MsoNormal" ><span >Phase 1: Youth Participants Capacity Building</span></p>
<p class="x_MsoNormal" ><span >• Establish the capacity building material and plan, covering curriculum and delivery method</span></p>
<p class="x_MsoNormal" ><span >• Lead recruitment of the 15 youth participants, covering eligibility and announcement</span></p>
<p class="x_MsoNormal" ><span >• Conduct a minimum of three-day capacity building workshop sessions in Azraq, covering, but not limited to:</span></p>
<p class="x_MsoNormal" ><span >o Household utility assessment on energy consumption against the agreed criteria and use of the related measuring devices</span></p>
<p class="x_MsoNormal" ><span >o Energy efficiency and energy use in households</span></p>
<p class="x_MsoNormal" ><span >o Heatwave adaptation and low-cost cooling practices</span></p>
<p class="x_MsoNormal" ><span >o Energy–water nexus basics</span></p>
<p class="x_MsoNormal" ><span >o Data collection processes and proper use of provided tools</span></p>
<p class="x_MsoNormal" ><span >o Ethical considerations and data protection</span></p>
<p class="x_MsoNormal" ><span >o Any other areas the consultant and project team deem necessary</span></p>
<p class="x_MsoNormal" ><span >• Conduct pre- and post-training evaluations to assess knowledge improvement of youth throughout the sessions</span></p>
<p class="x_MsoNormal" ><span >• Coordinate, facilitate, and oversee training logistics in collaboration with Mercy Corps</span></p>
<p class="x_MsoNormal" ><span >Phase 2: Household-Level Assessment</span></p>
<p class="x_MsoNormal" ><span >• Establish the baseline data collection plan, data collection tools, tool training, covering methodology, eligibility criteria, data collection process, and outreach approach</span></p>
<p class="x_MsoNormal" ><span >• Support the youth participants during their in-person household visits, including but not limited to spot checks, to ensure data quality</span></p>
<p class="x_MsoNormal" ><span >• Ensure data collection captures both quantitative and qualitative inputs of: energy consumption, appliance use, building conditions, and practices during heatwaves.</span></p>
<p class="x_MsoNormal" ><span >• Supervise the data collection process and provide the necessary tools and measuring devices required</span></p>
<p class="x_MsoNormal" ><span >• Lead data entry, cleaning, and analysis, and review and validating datasets</span></p>
<p class="x_MsoNormal" ><span >• Interpret the data and provide a detailed report with data analysis, including recommendations on eligible households, forming the technical basis for the Phase 3 installation</span></p>
<p class="x_MsoNormal" ><span >Phase 4: Community Awareness Sessions</span></p>
<p class="x_MsoNormal" ><span >• Develop the awareness session material and prepare the youth participants to co-lead the sessions</span></p>
<p class="x_MsoNormal" ><span >• Co-deliver two awareness sessions in Azraq, one for households and one for small businesses, on energy-saving practices</span></p>
<p class="x_MsoNormal" ><span >• Coordinate, facilitate, and oversee session logistics in collaboration with Mercy Corps</span></p>
<p class="x_MsoNormal" ><span >Reporting and Coordination (Across All Phases that fall under the consultant scope)</span></p>
<p class="x_MsoNormal" ><span >• Compile a final report summarizing assessment findings, training outcomes, awareness session results, and recommendations for future interventions</span></p>
<p class="x_MsoNormal" ><span >• Participate in coordination meetings with the project team, sharing key findings as the intervention progresses</span></p>
<p class="x_MsoNormal" ><span >• Review and revise all deliverables based on feedback from Mercy Corps</span></p>
<p class="x_MsoNormal" ><span >Other</span></p>
<p class="x_MsoNormal" ><span >• The consultant will be responsible for organizing their own logistics, including transportation and fuel, to be included in the financial proposal.</span></p>
<p class="x_MsoNormal" ><span >Notes:</span></p>
<p class="x_MsoNormal" ><span >* all logistics related to youth capacity building, awareness sessions, and data collection in terms of transportation, incentives or sessions - logistics and refreshments - will be covered by Mercy Corps.</span></p>
<p class="x_MsoNormal" ><span >* the consultant will be responsible for providing any technical devices related to capacity building or assessment process.</span></p>
<p class="x_MsoNormal" ><span >• Mercy Corps will support facilitating access to communities and coordination with local stakeholders/authorities.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Consultant Deliverables:</span></b></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><span >The Consultant will deliver:</span></p>
<p class="x_MsoNormal" ><span >1. Inception report with workplan</span></p>
<p class="x_MsoNormal" ><span >2. Capacity building material and curriculum for the youth participants in English and Arabic, reviewed according to MC feedback</span></p>
<p class="x_MsoNormal" ><span >3. Household-level assessment plan and methodology</span></p>
<p class="x_MsoNormal" ><span >4. Cleaned and validated assessment dataset</span></p>
<p class="x_MsoNormal" ><span >5. Report with recommendations on eligible households based on Household-level assessment findings</span></p>
<p class="x_MsoNormal" ><span >6. Awareness session material for households and small businesses in English and Arabic, reviewed according to MC feedback</span></p>
<p class="x_MsoNormal" ><span >7. Final report covering: findings, outcomes, and recommendations across phases (1,2 and 4) including data and feedback collected after youth training (pre/post data) and awareness session participant feedback</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Timeframe / Duration: </span></b></p>
<p class="x_MsoNormal" ><span >The consultancy is expected to begin last week of September/ first week of October and should be completed by 20 working days following award.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Application Requirements</span></b></p>
<p class="x_MsoNormal" ><span >Interested applicants must submit their applications including the following:</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoListParagraph" ><b><span ><span >1-<span > </span></span></span></b><b><span >Consultant Experience and Qualifications</span></b></p>
<p class="x_MsoListParagraph" ><span ><span >·<span > </span></span></span><span >Short cover letter summarizing relevant experience in:</span></p>
<ul type="disc">
<li class="x_MsoListParagraph" ><span >Energy efficiency / low-cost cooling in hot, arid contexts</span></li>
<li class="x_MsoListParagraph" ><span >Related experience in similar interventions in Jordan or the Region</span></li>
<li class="x_MsoListParagraph" ><span >CV</span></li>
</ul>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoListParagraph" ><b><span ><span >2-<span > </span></span></span></b><b><span >Financial Offer</span></b></p>
<p class="x_MsoNormal" ><span >Consultants must submit a lump-sum financial proposal in Jordanian Dinar (JOD), covering all costs related to the assignment measuring devices, cost of resources, travel expense, communication, and any data collection activities for phases (1,2 and 4). Mercy Corps will cover all other logistical supplies for the whole intervention related to youth training and awareness sessions.</span></p>
<p class="x_MsoNormal" ><span >Offers will be evaluated against the MC's cost-effectiveness and efficiency standards.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoListParagraph" ><b><span ><span >3-<span > </span></span></span></b><b><span >References</span></b></p>
<p class="x_MsoNormal" ><span >The consultant (s) to share the information of five Recent References including name, email, phone number, and address. </span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Management and Reporting</span></b></p>
<p class="x_MsoNormal" ><span >The consultant will work closely with: Tabeaa Project Team and JREEEF team.</span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><b><span >Required Experience & Skills</span></b></p>
<p class="x_MsoNormal" ><span >• At least 7–10 years of experience in energy, energy efficiency, environmental engineering, or related fields.</span></p>
<p class="x_MsoNormal" ><span >• Proven experience in small-scale energy / cooling solutions in hot and arid contexts.</span></p>
<p class="x_MsoNormal" ><span >• Experience in working with communities and local authorities in Jordan.</span></p>
<p class="x_MsoNormal" ><span >• Strong skills in preparing simple, implementation-ready designs and BOQs.</span></p>
<p class="x_MsoNormal" ><span >• Fluency in Arabic and good English (written and spoken).</span></p>
<p class="x_MsoNormal" ><span >• Proven experience of data management and data collection</span></p>
<p class="x_MsoNormal" ><span >• Experience in capacity building and training related to energy/energy affordability and awareness.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Diversity, Equity & Inclusion</span></b></p>
<p class="x_MsoNormal" ><span >Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. </span></p>
<p class="x_MsoNormal" ><span >We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Safeguarding & Ethics</span></b></p>
<p class="x_MsoNormal" ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org ).</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Application: </span></b></p>
<p class="x_MsoNormal" ><span >Interested consultant(s) must submit a technical proposal covering, but not limited to the following:</span></p>
<ul type="disc">
<li class="x_MsoNormal" ><span >Consultant Experience and Qualifications </span></li>
</ul>
<ul type="disc">
<li>
<ul type="circle">
<li class="x_MsoNormal" ><span >Short cover letter summarizing the applicants relevant experience, and ability to use relevant software such as (AutoCAD, IrriCAD ... etc.).</span></li>
<li class="x_MsoNormal" ><span >Portfolio of relevant projects, including short project briefs with samples (drawings/maps/photos)</span></li>
<li class="x_MsoNormal" ><span >Updated CVs</span></li>
</ul>
</li>
</ul>
<ul type="disc">
<li class="x_MsoNormal" ><span >Financial Offer: Applicants must provide details of the financial offer as a lump sum amount per phase (Phase 1 and Phase 2) and a fixed price per deliverable, consistent with the proposed work plan, and inclusive of all costs for resources, travel expense, communication, and data collection activities.</span></li>
</ul>
<p class="x_MsoNormal" ><u><span >Offers will be evaluated against the MC's cost-effectiveness and efficiency standards. </span></u><br>
<span ><u>The selected applicant must be able to provide invoices through The National Electronic Invoicing System (Fawtara).</u></span></p>
<ul type="disc">
<li class="x_MsoNormal" ><span >References: The applicant must share the information of <b>five </b>Recent References, including name, email, phone number, and address.</span></li>
</ul>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Diversity, Equity & Inclusion</span></b><br>
<span >Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. </span></p>
<p class="x_MsoNormal" ><span >We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Equal Employment Opportunity</span></b><br>
<span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Safeguarding & Ethics</span></b><br>
<span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.</span></p>
<p class="x_MsoNormal" ><span > As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (<a href="mailto:integrityhotline@mercycorps.org" title="mailto:integrityhotline@mercycorps.org">integrityhotline@mercycorps.org</a>).</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Thursday 24 September, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section above.</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p ><strong>Employee Position:</strong> Program & Partnership Manager (PPM)</p>
<p ><strong>Employment Category: </strong>Staff Employee</p>
<p ><em>This position is currently structured as a part-time position at 20 hours per week. Subject to program needs and availability of funding, the position may be expanded to full-time employment.</em></p>
<p ><strong>Primary Work Location:</strong> Amman, Jordan</p>
<p ><strong>Position Reports To:</strong> Country Representative </p>
<p><strong>Summary: </strong><br>
The Program & Partnership Manager (PPM) will work under the direction of the IOCC Country Representative, and in close coordination with IOCC project staff, in ensuring the quality of IOCC’s relief, early recovery, and development projects in Jordan – in line with IOCC and donor policies, procedures, and requirements. The PPM will support the Program Department in ensuring high quality implementation of project activities, adherence to IOCC project management processes, and supporting donor requirements, such as reporting. The PPM will focus on maintaining and growing IOCC’s relationships with key stakeholders while also identifying and building new partnerships. The PPM will support the expansion of IOCC’s work in Jordan, working with the Country Representative on business development. Day-to-day tasks include work on project implementation, as well as project reporting; supporting IOCC Jordan’s Monitoring, Evaluation, Accountability, and Learning (MEAL) on robust MEAL of projects and building IOCC Jordan’s evidence base; representing IOCC with key stakeholders and coordination with external bodies; and supporting the development of reports and proposals. With the Country Representative and Program Department, the PPM will support the capacity building of local partner(s). Additionally, the PPM will contribute to strategic initiatives and complete special projects, as assigned. </p>
<p><br>
<strong>General Responsibilities:</strong></p>
<ul>
<li>As directed, implement or support the Program Department in implementation of relief and development projects in accordance with the mission and goals of IOCC, IOCC and donor regulations, grant agreements, work plans, and budgets to meet objectives and serve targeted populations</li>
<li>Work closely with the IOCC MEAL and Program Department to ensure project management tools are in place and properly utilized for assigned projects, supporting monthly review of project documents, indicator tracking tables, work plans, etc.</li>
<li>Support the Finance & Administration and relevant project staff in the financial management of assigned projects, including (but not limited to) tracking expenditures, regular budget reviews and forecasting, providing input for cash requests, etc.</li>
<li>Lead internal tracking processes, i.e. for reporting, ensuring internal and external deadlines are met</li>
<li>Participate in and, as assigned, lead the accurate and timely completion of internal and external narrative and financial reports</li>
<li>As directed, lead or support sub-recipient management processes and capacity building, in coordination with relevant project staff</li>
<li>Work closely with the Program Department and relevant Finance & Administration staff on implementation of project-related procurements</li>
<li>Represent IOCC in assigned coordination/working groups, forums, and meetings with donor, NGO, UN, government officials, local church, and other representatives</li>
<li>Establish, develop, and maintain contacts and relationships with current and new partners and other key stakeholders</li>
<li>Organize visits by donors, IOCC staff, and other guests and visitors to IOCC Jordan</li>
<li>Support IOCC Jordan in strengthening its evidence base, including participating in and/or leading needs assessments and utilizing data, for project implementation and design</li>
<li>Prepare needed communications and technical materials </li>
<li>Build relationships with key stakeholders to promote future business development opportunities</li>
<li>Support identification of potential, new partners</li>
<li>Lead project design workshops with IOCC and local partner staff, as requested</li>
<li>Support (and, as assigned, lead) concept note and proposal development processes from concept inception through submission, including writing and budgeting</li>
<li>Manage and supervise assigned staff and support capacity development through IOCC’s performance management system</li>
<li>Stay abreast of humanitarian, political, social, and other developments that may impact IOCC’s activities in Jordan and share relevant information within the IOCC Jordan office</li>
<li>Support the Country Representative in strategic planning for the IOCC Jordan office and development and implementation of plans and processes</li>
<li>Perform other duties as assigned or required</li>
</ul>
<p> </p>
<p > </p>
<p><strong>CONTACTS/KEY RELATIONSHIPS</strong></p>
<ul>
<li>IOCC Country Representative – Supervisor; Coordinate on program quality support, partnership building, business development, and assigned projects and special initiatives</li>
<li>IOCC Program Department – Coordinate on implementation, monitoring, and reporting of assigned project(s) and tasks</li>
<li>IOCC Finance — Coordinate financial oversight of assigned project activities, as well as payments and budget tracking and development of new project budgets</li>
<li>IOCC Administration – Coordinate administration-related issues and procurement</li>
<li>IOCC project field staff – Coordinate with and, as assigned, oversee, manage, and support capacity building</li>
<li>Partner organization(s) – Support in the selection of, implementation of assigned project activities, and capacity building</li>
<li>Donors – Build and maintain strong, positive relationship and set stage for business development opportunities, in coordination with the Country Representative</li>
</ul>
<p> </p>
<p><strong>WORKING CONDITIONS / REQUIREMENTS</strong></p>
<ul>
<li>Primary working location is in Amman with travel throughout Jordan to monitor and/or support implementation of project activities and for referral and coordination meetings. Travel within the country is required with potential international travel, as needed.</li>
<li>Awareness of local security situation and conditions</li>
<li>Professional personal dress, behavior, speech, and conduct in accordance with IOCC policies</li>
</ul>
<p> </p>
<p><strong>Knowledge and Skills: </strong>Strong project management, organizational, and analytical skills, including the ability to develop and monitor work plans, track progress against indicators, support budget monitoring and MEAL, and ensure timely completion of deliverables. Strong understanding of project cycles, donor compliance, reporting, partner coordination, and project implementation in relief, early recovery, and development contexts. Excellent written and verbal communication skills, including the ability to prepare high-quality reports, proposals, technical materials, and presentations for diverse audiences. Demonstrated ability to collect, review, validate, analyze, and use project data to support program quality, learning, evidence-based decision-making, and project design. Strong computer skills, particularly Microsoft Word, Excel, PowerPoint, Outlook, and project tracking tools. Ability to work collaboratively with multicultural and interdisciplinary teams, local partners, donors, government representatives, UN agencies, NGOs, and other stakeholders. Fluency in Arabic and English, spoken and written, is required. Ability to adapt to changing priorities and manage multiple tasks simultaneously. Technical knowledge in one or more areas of IOCC’s project implementation, such as protection, disability inclusion, health, livelihoods, early recovery, or community-based programming, is an asset.</p>
<p> </p>
<p><strong>Competencies: </strong>Ability to build, maintain, and strengthen effective working relationships with internal teams, partners, donors, government counterparts, coordination bodies, and other stakeholders. Strong representation, coordination, and partnership-building skills, with the ability to identify opportunities for collaboration and support business development. Ability to think strategically, analyze complex issues, and make sound recommendations to support program quality, project implementation, and organizational growth. Demonstrated commitment to accountability, transparency, confidentiality, and ethical conduct. Ability to ensure adherence to IOCC policies, donor regulations, grant requirements, local laws, and internal procedures. Strong capacity to manage competing priorities, meet deadlines, and operate effectively in changing and challenging contexts. Ability to supervise, mentor, and support staff, including through performance management and capacity development. Demonstrated sensitivity to cultural conditions and practices and commitment to working respectfully with diverse communities and stakeholders. Strong project, partnership, financial, and compliance management competencies.</p>
<p> </p>
<p><strong>Experience: </strong>A minimum of 10 years’ experience, working for a national or international NGO. Senior level project management experience required. Country office senior management team or leadership preferred. Familiarity with program management, including budgeting, financial management, cost analysis, and MEAL required. Experience working in non-traditional work environments, such as a refugee response and/or in a refugee camp required. Experience with gender mainstreaming in projects required, experience implementing gender-specific projects a plus. Experience with disability mainstreaming in projects required, experience implementing disability-specific projects a plus. Experience with protection programming required. Experience with institutional donors, such as US and European governments, required.</p>
<p> </p>
<p><strong>Certifications: </strong>University/college degree in relevant field required. Valid driving license required<strong>.</strong></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b><u>Purpose of the job:</u></b></p><ul><li>Responsible for executing and improving service process for partners to meet targeted KPI’s and meet customer’s satisfaction. </li><li>Report partners situation and overall operations to management and take actions according to have continuous improvement.</li></ul><p><br></p><p><b><u>Key Objectives:</u></b></p><ul><li>To support the overall functions and operations of the service centers to meet targeted KPI.</li><li>Studying the health of the current service network, needed improvements.</li><li>Service partners Profit and loss statement preparation, analyzing and monitoring to utilize their resources for better services. </li></ul><p><br></p><p><b><u>Position Responsibilities:</u></b></p><p><b>1. Service Center Operations Optimization:</b></p><ul><li>To support the overall operations and functions of service centers.</li><li> To design service strategies and ensure that all day to day services are under control.</li><li>Support partners to build service center operation in which is capable of meeting maximum customer satisfaction.</li><li>Provide support and guidance to CS service staff to ensure coordination and timely and quality customer services</li><li>Analyze customer needs, recognize business opportunities and respond accordingly to positively influence customers</li><li>Operate service network efficiently per global guideline</li><li>Ensure service centers capabilities to perform day-to-day operation in terms, not limited to, of manpower and tools.</li><li>Build and maintain positive trust relationship with partners.</li><li>Reviewing the dissatisfaction cases received by the sales team and the call center, and follow it up with the service centers. </li><li> </li></ul><p><b>2. Daily repair speed KPI’s monitoring:</b></p><ul><li>Following up all KPI’s related to repair speed, taking actions & building improvement plans once needed.</li><li>Managing System Solution within the team, partners & Call Center.</li><li><br></li></ul><p><b>3. Service Network admin. (CS Portal).</b></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>- Experience, Education and Licensure</b></p><ul><li>Bachelor Degree / Industrial engineering, administration or any related field.</li><li>+2 years of experience</li></ul><p><br></p><p><b>- Language Skills</b>:</p><ul><li>Very good in Arabic skills (Reading, writing, listening and speaking).</li><li>Very good in English skills (Reading, writing, listening and speaking).</li></ul><p><br></p><p><b>- Other skills:</b></p><ul><li>Experience in technical skills in one or more electronics products in IM or CE.</li><li>Operational management background.</li><li>Work with team to achieve performance goal & increase productivity.</li><li>Good MS Office skills.</li><li>Good presentation skills.</li><li>Good reporting skills.</li><li>Good communication skills.</li></ul><p><br></p><p><b>In the whole process of recruitment, job applicants should be careful not to infringe the trade secret of the company which they have been/were working for.</b></p><p><br></p></div>
<p>Successful support for the implementation and delivery of the FMIS project, including: High-quality business requirements documentation. Support for solution design and implementation activities. Coordination with stakeholders and technical teams. Support for testing, UAT, and training activities. Delivery of project documentation and reporting. Support for successful project deployment and stabilization.</p><p>Work Location HQA and open for remote consultancy in the UNRWA fields of operations Expected duration 7 months</p><p><br></p><p><b>Duties and Responsibilities Specific Outputs/Tasks include but not limited to:</b></p><ul><li>Build and maintain FMIS application modules using ASP.NET/.NET Core and related Microsoft technologies.</li><li>Develop and maintain organizational hierarchy, premises management, projects management, dashboards, reporting, and GIS-related modules.</li><li>Develop backend services, APIs, and integrations with internal and external systems.</li><li>Provide daily technical support and analyze business/system requirements.</li><li>Conduct bug fixing, troubleshooting, optimization, and quality assurance activities.</li><li>Review code and ensure application security, performance, and compliance with UNRWA standards.</li><li>Support deployment, UAT, production releases, and post-go-live stabilization activities.</li><li>Prepare technical documentation, deployment guides, and user manuals.</li><li>Deliver regular progress updates and backlog tracking reports.</li><li>Participate in Agile/Scrum ceremonies and collaborate with project stakeholders throughout the implementation lifecycle.</li></ul><p><b><br></b></p><p><b>Qualifications/special skills</b></p><ul><li>University degree from accredited educational institution in Information Technology, Computer Science, Software Engineering, or related fdiscipline.</li><li>Minimum 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server.</li><li>Experience in enterprise application development and implementation.</li><li>Experience developing APIs and integrations.</li><li>Experience in ASP.NET MVC, .NET Framework/.NET Core, C#, JavaScript, HTML, CSS, and related technologies.</li><li>Experience with relational databases and SQL Server.</li><li>Experience in troubleshooting, debugging, and performance optimization.</li><li>Familiarity with deployment environments and DevOps practices is desirable.</li><li>Experience with GIS integrations and dashboards is an asset.</li></ul><p>Languages English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree from accredited educational institution in Information Technology, Computer Science, Software Engineering, or related fdiscipline.</li><li>Minimum 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server.</li><li>Experience in enterprise application development and implementation.</li><li>Experience developing APIs and integrations.</li><li>Experience in ASP.NET MVC, .NET Framework/.NET Core, C#, JavaScript, HTML, CSS, and related technologies.</li><li>Experience with relational databases and SQL Server.</li><li>Experience in troubleshooting, debugging, and performance optimization.</li><li>Familiarity with deployment environments and DevOps practices is desirable.</li><li>Experience with GIS integrations and dashboards is an asset.</li></ul>
<p>To lead the Wealth Management function by overseeing investment portfolios, developing investment and bancassurance products, enhancing the service model for affluent clients, driving client acquisition and asset growth (AUM), delivering financial advisory services, ensuring regulatory compliance, developing the team, and monitoring KPIs to improve profitability, operational excellence, and the Bank's competitive position.</p><p>Responsibilities</p><ul><li>Oversee departmental operations and staff, ensuring efficient performance, goal achievement, and business continuity.</li><li>Develop Wealth Management policies, strategies, and plans to achieve business growth, profitability, and market share.</li><li>Design and enhance the Wealth Management service model, operating framework, digital capabilities, and team development.</li><li>Develop and implement marketing strategies and campaigns for Wealth Management and bancassurance products.</li><li>Manage Bancassurance operations and develop insurance solutions that enhance client value and Bank revenue.</li><li>Oversee investment portfolio management and asset allocation, ensuring solutions align with clients' objectives and risk profiles.</li><li>Lead client acquisition initiatives by targeting affluent clients, converting existing customers, and supporting portfolio growth.</li><li>Oversee comprehensive financial advisory services and integrated banking solutions for Wealth Management clients.</li><li>Develop new revenue streams, monitor AUM, fee income, KPIs, and market trends to maximize profitability.</li><li>Lead team training and promote integrated banking, investment, and insurance solutions to drive cross-selling.</li><li>Oversee Wealth Management client relationships, ensuring efficient service delivery and strong client retention.</li><li>Drive growth in Assets Under Management (AUM), expand the client base, monitor KPIs, and report performance.</li><li>Ensure compliance with Central Bank regulations and obtain required approvals for investment and insurance products.</li><li>Support the development of Service Level Agreements (SLAs) to ensure efficient service delivery.</li><li>Ensure daily operations comply with approved policies, procedures, and delegated authorities.</li><li>Review operational and audit reports, strengthen internal controls, and ensure timely resolution of audit findings.</li><li>Participate in Business Continuity Plan (BCP) and emergency response activities to ensure operational resilience.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Banking, Finance, or a related discipline. Minimum of 10 years of banking experience, including at least 5 years in Wealth Management , encompassing Bancassurance. Experience in investment products, market analysis, portfolio management, risk and return assessment, and asset allocation. Experience in Bancassurance is preferred. Strong knowledge of the banking market and its various sectors. Good understanding of internal and external banking policies and procedures. Proficiency in computer applications and banking systems. Knowledge of the regulations and laws issued by the Central Bank of Jordan and other regulatory authorities. Comprehensive knowledge of the Banking industry's products and services.</p>
<p><h4>Description<\/h4>\n<p>Please submit your CV in English and indicate your level of English proficiency.<\/p>\n<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.<\/p>\n<h4>What this opportunity involves<\/h4>\n<p>We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<\/p>\n<p>You'll create challenging tasks and evaluation criteria within realistic simulated environments:<\/p>\n<ul>\n<li>Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history<\/li>\n<li>Design tasks from intermediate states of these environments - craft the prompt, define what \"solved\" means, and ensure the task is solvable by an AI agent<\/li>\n<li>Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient<\/li>\n<li>Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust<\/li>\n<\/ul>\n<h4>What this is not<\/h4>\n<ul>\n<li>Not data labeling<\/li>\n<li>Not prompt engineering<\/li>\n<li>Not writing code from scratch - the agent writes most of the code; you guide and evaluate<\/li>\n<\/ul>\n<h4>What we look for<\/h4>\n<ul>\n<li>5+ years in software development<\/li>\n<li>Core stack: Python (FastAPI), JavaScript\/TypeScript (React), Docker, Postgres, Kafka, Redis<\/li>\n<li>Experience writing tests (functional, integration)<\/li>\n<li>English proficiency - B2+<\/li>\n<\/ul>\n<h4>Why this is hard<\/h4>\n<p>Frontier models are already good at coding. Creating a task that genuinely challenges the best models is non-trivial. You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution. Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<\/p>\n<h4>How it works<\/h4>\n<p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid<\/p>\n<h4>Effort estimate<\/h4>\n<p>Tasks for this project are estimated to take 20 hours to complete, depending on complexity. This is an estimate and not a schedule requirement; you choose when and how to work. Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<\/p>\n<h4>Compensation<\/h4>\n<p>Up to $40\/hr equivalent, depending on level and pace. Tasks are estimated at ~20 hours each; you set your own schedule.<\/p><\/p><p><\/p>
<p><h4>Description<\/h4>\n<p>Please submit your CV in English and indicate your level of English proficiency.<\/p>\n<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.<\/p>\n<h4>What this opportunity involves<\/h4>\n<p>We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<\/p>\n<p>You'll create challenging tasks and evaluation criteria within realistic simulated environments:<\/p>\n<ul>\n<li>Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history<\/li>\n<li>Design tasks from intermediate states of these environments - craft the prompt, define what \"solved\" means, and ensure the task is solvable by an AI agent<\/li>\n<li>Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient<\/li>\n<li>Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust<\/li>\n<\/ul>\n<h4>What this is not<\/h4>\n<ul>\n<li>Not data labeling<\/li>\n<li>Not prompt engineering<\/li>\n<li>Not writing code from scratch - the agent writes most of the code; you guide and evaluate<\/li>\n<\/ul>\n<h4>What we look for<\/h4>\n<ul>\n<li>5+ years in software development<\/li>\n<li>Core stack: Python (FastAPI), JavaScript\/TypeScript (React), Docker, Postgres, Kafka, Redis<\/li>\n<li>Experience writing tests (functional, integration)<\/li>\n<li>English proficiency - B2+<\/li>\n<\/ul>\n<h4>Why this is hard<\/h4>\n<p>Frontier models are already good at coding. Creating a task that genuinely challenges the best models is non-trivial. You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution. Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<\/p>\n<h4>How it works<\/h4>\n<p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid<\/p>\n<h4>Effort estimate<\/h4>\n<p>Tasks for this project are estimated to take 20 hours to complete, depending on complexity. This is an estimate and not a schedule requirement; you choose when and how to work. Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<\/p>\n<h4>Compensation<\/h4>\n<p>Up to $40\/hr equivalent, depending on level and pace. Tasks are estimated at ~20 hours each; you set your own schedule.<\/p><\/p><p><\/p>
<p><strong>ORGANIZATION DESCRIPTION</strong></p>
<p>Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at <a href="http://www.amideast.org/">www.amideast.org</a>.</p>
<p><strong>POSITION DESCRIPTION</strong></p>
<p>The Proposal Writing & Business Development Manager leads Amideast Jordan’s efforts to expand its donor and client portfolio by identifying funding opportunities, building strategic partnerships, and advancing new business in alignment with the organization’s strategic priorities. The role works closely with the Country Director, headquarters, technical teams in the Jordan office as well as regionally, and external partners to strengthen Amideast’s market positioning and pursue new opportunities.</p>
<p>The incumbent manages the business development process from opportunity identification through proposal submission by researching donor priorities and client needs, pursuing and meeting with new potential clients, assessing Amideast’s service portfolio, and working with technical and operational teams to design responsive, feasible solutions. The role prepares competitive technical and cost proposals, ensures compliance with Amideast’s internal processes, secures required approvals, meets submission deadlines, and maintains relationships with current and prospective donors and clients to support sustainable organizational growth.</p>
<p><strong>RESPONSIBILITIES</strong></p>
<p><strong>Business Development & Partnerships</strong></p>
<ul>
<li>Coordinate the development and implementation of business development plans in collaboration with the Country Director.</li>
<li>Conduct market research and monitor relevant trends to identify potential opportunities and help determine which ones to pursue.</li>
<li>Maintain relationships with donors, local and international government entities, UN agencies, NGOs, private sector organizations, and implementing partners.</li>
<li>Maintain an updated pipeline of opportunities and support the development of partnerships that contribute to organizational priorities.</li>
</ul>
<p><strong>Proposal Development, Writing & Knowledge Sharing</strong></p>
<ul>
<li>Manage the development of proposals, concept notes, expressions of interest, and related documents from initial review through final submission.</li>
<li>Coordinate technical, operational, and financial inputs with subject matter experts, program teams, Finance, Operations, and headquarters teams to develop clear, responsive, and feasible solutions aligned with Amideast’s expertise and client needs.</li>
<li>Ensure proposals meet submission requirements through effective review processes, quality checks, internal approvals, and adherence to Amideast procedures.</li>
<li>Develop and maintain proposal tools, templates, and guidance materials, and provide staff with support and best practices to strengthen proposal writing and business development capacity.</li>
</ul>
<p><strong>Organizational Contribution</strong></p>
<ul>
<li>Contribute to organizational discussions related to growth, funding priorities, and strategic initiatives</li>
<li>Undertake additional responsibilities as assigned by the Country Director.</li>
</ul>
<p><strong>QUALIFICATIONS AND SKILLS</strong></p>
<p><strong><em>Required</em></strong></p>
<p><strong>Education:</strong> Bachelor’s degree in International Development, Education, International Relations, Business Administration, Communications, or a related field.</p>
<p><strong>Professional Experience:</strong></p>
<ul>
<li>Minimum of 7 years of professional experience in the international development sector, with exposure to areas such as education, academic testing, workforce development, and youth programming.</li>
<li>At least 3 years of experience in business development, including identifying funding opportunities, developing partnerships, and supporting organizational growth.</li>
<li>Minimum of 6 years of experience in proposal development, including preparing successful technical and cost proposals for U.S. Government agencies, foundations, corporations, and bilateral or multilateral donors (e.g., EU, World Bank, UN agencies).</li>
</ul>
<p><strong>Technical Skills</strong></p>
<ul>
<li>Strong knowledge of donor procurement processes, compliance requirements, and funding mechanisms.</li>
<li>Understanding of monitoring, evaluation, accountability, and learning (MEAL) principles and their application in program design.</li>
<li>Familiarity with Amideast’s technical areas, including education, workforce development, STEM, and youth programming.</li>
<li>Ability to conduct donor and market research and translate findings into effective proposal strategies.</li>
<li>Demonstrated ability to develop competitive proposals and respond to complex donor solicitations, including RFPs, RFAs, and EOIs.</li>
<li>Ability to develop proposals and pitches for private sector companies.</li>
</ul>
<p><strong>Communication & Interpersonal Skills</strong></p>
<ul>
<li>Excellent English writing, editing, and communication skills, with the ability to develop clear, persuasive, and technically strong proposal content.</li>
<li>Fluency in English required; proficiency in Arabic highly desirable.</li>
<li>Ability to build and maintain effective relationships with donors, NGOs, government entities, and private sector partners.</li>
</ul>
<p><strong>Personal & Leadership Competencies</strong></p>
<ul>
<li>Strong organizational and coordination skills with the ability to manage multiple priorities, deadlines, and complex proposal processes involving technical, finance, operations, and senior leadership teams.</li>
<li>Ability to work effectively under pressure while maintaining quality and attention to detail.</li>
</ul>
<p><strong>WORK ENVIRONMENT</strong></p>
<p>The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis).</p>
<ul>
<li>Computer (laptop)</li>
<li>Printer/Photocopier/Scanner/Fax</li>
<li>Telephone</li>
</ul>
<p>Up to 70% business travel inside Jordan may be needed to support the Programs.</p>
<p>The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
<p>This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.</p>
<p>Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.</p>
<p>Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.</p>
<p><strong>Amideast provides covered training opportunities for its staff within its current portfolio of offered services and that it invests in the advancement of its staff’s capabilities and skills to better perform at their roles.</strong></p>
<p><strong>Please note only the shortlisted candidates will be contacted.</strong> <strong>Interviews will be conducted on rolling basis and the vacancy will be closed when filled.</strong></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events. Design, confirm, and communicate room layouts and set-up requirements for special events. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents using computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare weekly departmental payroll paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets, and visually inspect tools, equipment, or machines. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>We are looking for a talented Sr. Specialist, Compliance to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><h3>Key Responsibilities:</h3><h4>Awareness Activities Training & Communication</h4><ul><li>Deliver and coordinate training sessions on the Code of Conduct, Anti-Bribery and Anti-Corruption (ABAC) policy, and other Group compliance policies and guidelines for employees, third parties, and other relevant stakeholders across the region.</li><li>Develop and maintain training materials and awareness content (presentations, e-learning modules, communications) tailored to regional needs and local regulatory context.</li><li>Track training completion rates, maintain accurate records, and follow up with functions/territories on outstanding training requirements.</li><li>Support the roll-out of new or updated policies, ensuring employees understand practical implications for their day-to-day work.</li><li>Act as a point of contact for compliance queries raised by employees and the sales/commercial teams within the region.</li></ul><h4>Assurance Activities Auditing & Monitoring</h4><ul><li>Conduct periodic audits and monitoring reviews of sales expenses, promotional activities, and other commercial/field-force activities to verify compliance with Group policies (e.g. HCP interactions, meals, gifts, sponsorships, and event-related spend).</li><li>Identify, document, and report control gaps, policy breaches, or red flags arising from monitoring activities, and track remediation to closure.</li><li>Support the design and continuous improvement of monitoring plans, checklists, and risk indicators for sales and marketing activities.</li><li>Prepare periodic assurance reports and dashboards for the Regional Compliance Officer and relevant stakeholders, summarizing monitoring outcomes, trends, and areas of concern.</li><li>Assist in ad hoc reviews or preliminary assessments arising from Speak Up reports, internal audit findings, or management requests.</li></ul><h4>Third-Party Risk Management</h4><ul><li>Conduct risk-based due diligence on third parties (e.g. distributors, agents, consultants, HCPs/HCOs, vendors) engaged by the region, in line with the Group's Third-Party Risk Management (TPRM) procedure.</li><li>Assess due diligence findings, identify red flags (e.g. sanctions, adverse media, conflicts of interest, beneficial ownership concerns), and escalate high-risk cases for further review or senior approval.</li><li>Maintain accurate and up-to-date third-party risk records, ensuring renewals and periodic re-screening are completed within required timelines.</li><li>Support contracting teams and business stakeholders in understanding due diligence outcomes and any conditions or mitigations required prior to onboarding or renewal.</li><li>Monitor ongoing third-party compliance obligations (e.g. certifications, compliance attestations) as applicable.</li></ul><h4>Additional Responsibilities</h4><ul><li>Work closely with the regional Compliance team and Heads of Territory/Compliance Officers to ensure consistent implementation of the Compliance Program across markets.</li><li>Keep abreast of relevant regulatory developments (anti-bribery, healthcare compliance and industry codes) affecting the region, and flag implications to the Regional Compliance Officer.</li><li>Support the Regional Compliance Officer in preparing materials for internal governance forums, Compliance Committee updates, and Group reporting requirements.</li><li>Maintain accurate documentation, trackers, and audit trails to support inspection and audit readiness at all times.</li></ul><h4>Behavioral Competencies:</h4><ul><li>Accountability and Reliability</li><li>Commitment to Continuous Development</li><li>Collaboration and Teamwork</li><li>Integrity and Ability to Instill Trust</li></ul><h4>Technical and Professional Competencies:</h4><ul><li>Strong analytical and problem-solving skills</li><li>Documentation management and compliance tracking</li><li>Ability to process and analyze data files</li><li>Attention to detail and strong organizational skills</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications:</h4><ul><li>Bachelor's degree in Law, Business Administration, Pharmacy, Life Sciences, or a related field; a professional compliance certification (e.g. ICA, CCEP) is an advantage.</li><li>3 5 years of relevant experience in compliance, audit, risk management, or a related control function, ideally within a multinational or pharmaceutical/life sciences environment.</li><li>Working knowledge of anti-bribery and corruption frameworks (e.g. FCPA, UK Bribery Act), and third-party due diligence practices.</li><li>Experience conducting audits, monitoring reviews, or investigations, with the ability to identify risk and document findings clearly.</li><li>Fluency in English and Arabic (written and spoken); additional regional languages are an advantage.</li></ul><h4>Preferred Qualifications:</h4><ul><li>Experience with compliance-related systems and processes is an advantage.</li><li>Regional experience (GCC and Levant) is a plus.</li></ul>
<p><h4>Description</h4>
<p>The cybersecurity consultant is responsible for delivering cybersecurity advisory, governance, risk, and compliance services across enterprise, government, and critical infrastructure customers throughout the MENA region. Operating within ZainTECH’s cybersecurity advisory services practice, the role helps organizations assess, strengthen, and mature their cybersecurity posture through strategic consulting engagements aligned with industry best practices, regulatory requirements, and business objectives.</p>
<p>This role assesses security maturity, identifies gaps, develops cybersecurity roadmaps, and provides actionable recommendations that enhance resilience and reduce organizational risk. The role plays a key part in expanding ZainTECH’s cybersecurity advisory capabilities while supporting opportunities that may transition into recurring managed security services.</p>
<h4>Responsibilities</h4>
<p><strong>Cybersecurity advisory & consulting</strong><br>
Lead and deliver cybersecurity consulting engagements across a broad range of industries and customer environments.<br>
Provide strategic advisory services covering cybersecurity strategy, governance frameworks, risk management, compliance programs, and security transformation initiatives.<br>
Assess customer cybersecurity capabilities and provide recommendations aligned with business and regulatory requirements.<br>
Support organizations in developing cybersecurity operating models and governance structures.</p>
<p><strong>Security assessments & gap analysis</strong><br>
Conduct cybersecurity maturity assessments against recognized standards and frameworks including ISO/IEC 27001, NIST Cybersecurity Framework (NIST CSF), CIS Critical Security Controls, and applicable regional cybersecurity regulations.<br>
Perform gap assessments, risk assessments, control effectiveness reviews, and compliance assessments.<br>
Identify security weaknesses, process gaps, and governance deficiencies.<br>
Develop prioritized remediation roadmaps aligned with organizational objectives.</p>
<p><strong>Governance, risk & compliance (GRC)</strong><br>
Advise customers on the design and implementation of cybersecurity governance frameworks.<br>
Support the development of security policies, standards, procedures, and control frameworks.<br>
Facilitate cybersecurity risk management activities and risk workshops.<br>
Assist customers with compliance readiness and regulatory alignment initiatives.<br>
Provide recommendations for improving organizational security governance and oversight.</p>
<p><strong>Security architecture & control advisory</strong><br>
Review existing security controls and architecture designs.<br>
Provide risk-based recommendations covering identity and access management, network security, endpoint security, cloud security, data protection, and security monitoring.<br>
Ensure recommendations are practical, scalable, and aligned with customer business requirements.<br>
Support cybersecurity transformation and modernization programs.</p>
<p><strong>Client engagement & stakeholder management</strong><br>
Act as a trusted cybersecurity advisor to customer stakeholders.<br>
Facilitate workshops, interviews, and assessment activities.<br>
Present findings and recommendations to executive leadership, technology teams, risk and compliance functions, and regulatory stakeholders.<br>
Build strong relationships with customer teams and maintain high levels of client satisfaction.</p>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in information technology or a related field.</li>
<li>Minimum 5 years of hands-on cybersecurity experience, with a track record of advisory or consulting delivery.</li>
<li>At least one valid NCSC-approved professional certification such as CISSP, CISM (Certified Information Security Manager), ISO/IEC 27001 Lead Implementer / Lead Auditor, CISA, or another equivalent certification in the same field that is approved by the NCSC and published on its official website.</li>
<li>Working command of ISO/IEC 27001, NIST CSF, and applicable Jordanian and regional regulatory requirements.</li>
<li>Excellent written and verbal communication in English and Arabic, with the ability to present to executive and regulatory stakeholders.</li>
<li>Advanced degree (Master's or higher) in cybersecurity, information systems, or a related discipline is preferable.</li>
<li>Multiple certifications across governance, risk, and audit (for example holding more than one of CISSP, CISM, CISA, ISO 27001 LI/LA) is preferable.</li>
<li>Prior experience in a consultancy, system integrator, or telco-affiliated security practice serving regulated sectors is preferable.</li>
</ul></p><p></p>
<p><h4>About Maqsam</h4>
<p>At Maqsam, we’re building the friendliest cloud communication suite in MENA. Businesses use Maqsam to make and receive calls anywhere in the world, get local and international numbers without friction, build interactive voice responses, supervise and record their call-centre teams, and support customers over WhatsApp and other channels.</p>
<p>We’re growing fast, we sit at the heart of a real problem for growing businesses, and we’re in the middle of an exciting shift, from a feature factory toward genuine product discovery. You’ll join a world-class team whose members have built products at Google, Booking, Microsoft, Verizon, Orange, and Zain.</p>
<h4>Your opportunity</h4>
<p>We’re hiring an experienced product manager to drive key parts of our administration area, the account, team, permissions, and configuration layer our customers rely on every day, plus the compliance and regulatory capabilities that let them operate legally across MENA markets. You’ll take clear ownership of a defined set of products within this area from day one, and you’ll have room to grow your remit as you prove yourself.</p>
<p>This is a hands-on, high-ownership role at the intersection of product, engineering, compliance, and our revenue teams. You’ll partner closely with the squad lead and, given your experience, be trusted to run significant areas independently. Much of the work is turning operational and market requirements into clear, shippable product, so you’ll be equally comfortable digging into a new market’s requirements and writing a crisp and clear requirements for the squad.</p>
<p>You’ll report to: the VP of Product.<br>
You’ll work day-to-day with: Engineering, UX/UI (Design), Compliance, Legal, Finance, and the Revenue teams (Support, Success, Sales).<br>
Squad: Administration.</p>
<h4>Your top responsibilities</h4>
<li>The administration layer. Take clear ownership of account, team, roles and permissions, and configuration surfaces, the backbone that, when done well, makes Maqsam feel effortless to run. Outcome: measurable drop in admin-related friction and support load.</li>
<li>Regulatory and market-readiness features. Work closely with legal and compliance teams to turn regional and market requirements (e.g. business verification, identity, and reporting needs across MENA markets) into prioritised, well-specified product, so Maqsam’s product expands cleanly into new markets and the customer experience stays simple.</li>
<li>Cross-team leadership. Act as the lead product point of contact across Engineering, Compliance, Finance, and Revenue, aligning stakeholders, protecting engineering focus, and keeping the roadmap honest under changing priorities. Outcome: fast, clean resolutions instead of fire-drills.</li>
<li>Product source-of-truth. Establish and maintain the product documentation for your area so the team has a reliable reference for how it actually works. Outcome: a maintained source of truth others can rely on.</li>
<li>Evidence-led discovery. Talk to users, use our analytics, and bring evidence, not just requests, into what we build next.</li>
<h4>We expect from you</h4>
<li>4+ years in B2B product management (SaaS or software), with a strong track record of shipping and owning meaningful product areas independently.</li>
<li>Advanced stakeholder management across technical and non-technical partners; you build alignment and lead without authority.</li>
<li>Exceptional written and verbal communication with stakeholders.</li>
<li>Comfort with ambiguity and shifting priorities; you create structure and order without waiting for it.</li>
<li>Technical fluency; you collaborate closely and credibly with engineers.</li>
<li>Data-literate; you think analytically and you are data driven.</li>
<li>Fluent in English and Arabic.</li>
<li>Demonstrated ownership and accountability for outcomes; genuine curiosity and drive to learn.</li>
<li>LLM/AI experience or familiarity.</li>
<h4>Nice to have</h4>
<li>Telecom / CPaaS / CCaaS / contact-centre domain background.</li>
<li>Exposure to AI-powered product features (a growing bet across Maqsam).</li>
<li>Experience building or maintaining integrations / public APIs.</li>
<li>Experience with legal and compliance product scope.</li>
<li>Storytelling communication.</li>
<h4>What we provide</h4>
<p>Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:</p>
<li>A collaborative and friendly environment with flexible hours.</li>
<li>Many opportunities to learn, grow and become a world-class professional.</li>
<li>A fair compensation.</li>
<li>A culture that thrives on open communication and transparency.</li>
<li>First-class health insurance.</li>
<li>Part of something big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li></p><p></p>
<p><h4>About Maqsam</h4>
<p>At Maqsam, we’re building the friendliest cloud communication suite in MENA. Businesses use Maqsam to make and receive calls anywhere in the world, get local and international numbers without friction, build interactive voice responses, supervise and record their call-centre teams, and support customers over WhatsApp and other channels.</p>
<p>We’re growing fast, we sit at the heart of a real problem for growing businesses, and we’re in the middle of an exciting shift, from a feature factory toward genuine product discovery. You’ll join a world-class team whose members have built products at Google, Booking, Microsoft, Verizon, Orange, and Zain.</p>
<h4>Your opportunity</h4>
<p>We’re hiring an experienced product manager to drive key parts of our administration area, the account, team, permissions, and configuration layer our customers rely on every day, plus the compliance and regulatory capabilities that let them operate legally across MENA markets. You’ll take clear ownership of a defined set of products within this area from day one, and you’ll have room to grow your remit as you prove yourself.</p>
<p>This is a hands-on, high-ownership role at the intersection of product, engineering, compliance, and our revenue teams. You’ll partner closely with the squad lead and, given your experience, be trusted to run significant areas independently. Much of the work is turning operational and market requirements into clear, shippable product, so you’ll be equally comfortable digging into a new market’s requirements and writing a crisp and clear requirements for the squad.</p>
<p>You’ll report to: the VP of Product.<br>
You’ll work day-to-day with: Engineering, UX/UI (Design), Compliance, Legal, Finance, and the Revenue teams (Support, Success, Sales).<br>
Squad: Administration.</p>
<h4>Your top responsibilities</h4>
<li>The administration layer. Take clear ownership of account, team, roles and permissions, and configuration surfaces, the backbone that, when done well, makes Maqsam feel effortless to run. Outcome: measurable drop in admin-related friction and support load.</li>
<li>Regulatory and market-readiness features. Work closely with legal and compliance teams to turn regional and market requirements (e.g. business verification, identity, and reporting needs across MENA markets) into prioritised, well-specified product, so Maqsam’s product expands cleanly into new markets and the customer experience stays simple.</li>
<li>Cross-team leadership. Act as the lead product point of contact across Engineering, Compliance, Finance, and Revenue, aligning stakeholders, protecting engineering focus, and keeping the roadmap honest under changing priorities. Outcome: fast, clean resolutions instead of fire-drills.</li>
<li>Product source-of-truth. Establish and maintain the product documentation for your area so the team has a reliable reference for how it actually works. Outcome: a maintained source of truth others can rely on.</li>
<li>Evidence-led discovery. Talk to users, use our analytics, and bring evidence, not just requests, into what we build next.</li>
<h4>We expect from you</h4>
<li>4+ years in B2B product management (SaaS or software), with a strong track record of shipping and owning meaningful product areas independently.</li>
<li>Advanced stakeholder management across technical and non-technical partners; you build alignment and lead without authority.</li>
<li>Exceptional written and verbal communication with stakeholders.</li>
<li>Comfort with ambiguity and shifting priorities; you create structure and order without waiting for it.</li>
<li>Technical fluency; you collaborate closely and credibly with engineers.</li>
<li>Data-literate; you think analytically and you are data driven.</li>
<li>Fluent in English and Arabic.</li>
<li>Demonstrated ownership and accountability for outcomes; genuine curiosity and drive to learn.</li>
<li>LLM/AI experience or familiarity.</li>
<h4>Nice to have</h4>
<li>Telecom / CPaaS / CCaaS / contact-centre domain background.</li>
<li>Exposure to AI-powered product features (a growing bet across Maqsam).</li>
<li>Experience building or maintaining integrations / public APIs.</li>
<li>Experience with legal and compliance product scope.</li>
<li>Storytelling communication.</li>
<h4>What we provide</h4>
<p>Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:</p>
<li>A collaborative and friendly environment with flexible hours.</li>
<li>Many opportunities to learn, grow and become a world-class professional.</li>
<li>A fair compensation.</li>
<li>A culture that thrives on open communication and transparency.</li>
<li>First-class health insurance.</li>
<li>Part of something big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li></p><p></p>
<p><h4>Description</h4>
<p>We are seeking a skilled video editor (mid to senior level) to join our team. The ideal candidate will have a keen eye for detail, a strong sense of storytelling, and the technical proficiency to produce high-quality video content. You will be responsible for editing video content for various platforms, including social media, websites, and marketing campaigns. This role requires a creative individual who can work independently and collaboratively to meet project goals and deadlines.</p>
<h4>Key responsibilities:</h4>
<p><strong>Video editing:</strong> Edit raw footage into polished, engaging, and visually appealing videos for various platforms.</p>
<p><strong>Storytelling:</strong> Craft compelling narratives that align with our brand and messaging goals.</p>
<p><strong>Collaboration:</strong> Work closely with the creative team, including directors, producers, and graphic designers, to ensure the final product meets the project’s vision and objectives.</p>
<p><strong>Technical proficiency:</strong> Utilize advanced editing techniques, color correction, sound design, and motion graphics to enhance video quality.</p>
<p><strong>Project management:</strong> Manage multiple projects simultaneously, ensuring timely delivery and adherence to deadlines.</p>
<p><strong>Content optimization:</strong> Adapt and optimize videos for different platforms and formats, ensuring high quality and performance across all channels.</p>
<p><strong>Feedback incorporation:</strong> Receive and incorporate feedback from stakeholders to refine and improve video content.</p>
<p><strong>Innovation:</strong> Stay updated with industry trends and new editing technologies to continuously improve video content and processes.</p>
<h4>Requirements</h4>
<p><strong>Experience:</strong> 3-5 years of professional video editing experience, with a strong portfolio demonstrating a range of projects and styles, in a similar industry (advertising, entertainment, film).</p>
<p><strong>Education:</strong> Bachelor’s degree in film, media production, communications, or a related field preferred.</p>
<p><strong>Technical skills:</strong></p>
<ul>
<li>Proficiency in video editing software such as Adobe Premiere Pro, Final Cut Pro, and DaVinci Resolve.</li>
<li>Strong understanding of color grading, audio editing, and motion graphics.</li>
<li>Experience with After Effects and other motion graphics software is a plus.</li>
<li>Familiarity with social media trends and video content best practices for platforms like YouTube, Instagram, Facebook, and TikTok.</li>
</ul>
<p><strong>Attention to detail:</strong> Excellent attention to detail, ensuring high standards of quality and consistency in all video content.</p>
<p><strong>Communication:</strong> Strong verbal and written communication skills, with the ability to articulate ideas and collaborate effectively with team members.</p>
<p><strong>Time management:</strong> Excellent organizational and time management skills, with the ability to manage multiple projects and meet tight deadlines.</p>
<p><strong>Adaptability:</strong> Ability to work in a fast-paced environment and adapt to changing project requirements and priorities.</p>
<h4>Benefits</h4>
<p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth and learning opportunities and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>
<p><h4>Description</h4>
<p>We are seeking a skilled video editor (mid to senior level) to join our team. The ideal candidate will have a keen eye for detail, a strong sense of storytelling, and the technical proficiency to produce high-quality video content. You will be responsible for editing video content for various platforms, including social media, websites, and marketing campaigns. This role requires a creative individual who can work independently and collaboratively to meet project goals and deadlines.</p>
<h4>Key responsibilities:</h4>
<p><strong>Video editing:</strong> Edit raw footage into polished, engaging, and visually appealing videos for various platforms.</p>
<p><strong>Storytelling:</strong> Craft compelling narratives that align with our brand and messaging goals.</p>
<p><strong>Collaboration:</strong> Work closely with the creative team, including directors, producers, and graphic designers, to ensure the final product meets the project’s vision and objectives.</p>
<p><strong>Technical proficiency:</strong> Utilize advanced editing techniques, color correction, sound design, and motion graphics to enhance video quality.</p>
<p><strong>Project management:</strong> Manage multiple projects simultaneously, ensuring timely delivery and adherence to deadlines.</p>
<p><strong>Content optimization:</strong> Adapt and optimize videos for different platforms and formats, ensuring high quality and performance across all channels.</p>
<p><strong>Feedback incorporation:</strong> Receive and incorporate feedback from stakeholders to refine and improve video content.</p>
<p><strong>Innovation:</strong> Stay updated with industry trends and new editing technologies to continuously improve video content and processes.</p>
<h4>Requirements</h4>
<p><strong>Experience:</strong> 3-5 years of professional video editing experience, with a strong portfolio demonstrating a range of projects and styles, in a similar industry (advertising, entertainment, film).</p>
<p><strong>Education:</strong> Bachelor’s degree in film, media production, communications, or a related field preferred.</p>
<p><strong>Technical skills:</strong></p>
<ul>
<li>Proficiency in video editing software such as Adobe Premiere Pro, Final Cut Pro, and DaVinci Resolve.</li>
<li>Strong understanding of color grading, audio editing, and motion graphics.</li>
<li>Experience with After Effects and other motion graphics software is a plus.</li>
<li>Familiarity with social media trends and video content best practices for platforms like YouTube, Instagram, Facebook, and TikTok.</li>
</ul>
<p><strong>Attention to detail:</strong> Excellent attention to detail, ensuring high standards of quality and consistency in all video content.</p>
<p><strong>Communication:</strong> Strong verbal and written communication skills, with the ability to articulate ideas and collaborate effectively with team members.</p>
<p><strong>Time management:</strong> Excellent organizational and time management skills, with the ability to manage multiple projects and meet tight deadlines.</p>
<p><strong>Adaptability:</strong> Ability to work in a fast-paced environment and adapt to changing project requirements and priorities.</p>
<h4>Benefits</h4>
<p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth and learning opportunities and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Fairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotel’s exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we make use of the finest wood and marble, and our rooms and hotel interiors combine classic luxury with contemporary design, all housed in spacious rooms of at least 42 square meters or more.</p><br><br>Job Description<br><br><p><strong>Employee Relations & Colleague Experience</strong></p><br><ul><li>Serve as a trusted advisor to managers and colleagues on People & Culture policies, procedures, and workplace matters.</li><li>Support the resolution of employee relations issues through coaching, guidance, investigation, and conflict resolution.</li><li>Conduct workplace investigations and maintain appropriate documentation and records.</li><li>Promote a positive and inclusive work environment that reflects Fairmont and Accor values.</li><li>Support colleague recognition, engagement, wellness, and retention initiatives.</li><li>Assist with the administration of disciplinary processes and performance improvement plans.</li></ul><p><strong>Talent & Acquisition & Onboarding</strong></p><br><ul><li>Support recruitment activities including sourcing, screening, interviewing, and candidate selection.</li><li>Partner with hiring managers to identify staffing needs and workforce planning requirements.</li><li>Ensure successful onboarding and orientation experiences for all new colleagues.</li><li>Monitor recruitment metrics and support initiatives to attract top talent.</li><li>Maintain recruitment records and ensure compliance with hiring procedures.</li></ul><p><strong>Performance Management & People Development</strong></p><br><ul><li>Support the administration of annual performance review processes.</li><li>Provide coaching and guidance to leaders on performance management practices.</li><li>Assist in identifying learning and development opportunities across the organization.</li><li>Coordinate leadership development, succession planning, and talent review initiatives.</li><li>Support training programs that enhance colleague and management capabilities.</li></ul><p><strong>Policy Administration & Compliance</strong></p><br><ul><li>Ensure compliance with employment legislation, labour regulations, company policies, and collective agreements where applicable.</li><li>Maintain accurate employee records and People & Culture documentation.</li><li>Support audits, regulatory reporting requirements, and compliance initiatives.</li><li>Assist with policy development, communication, and implementation.</li><li>Ensure confidentiality of employee and organizational information.</li></ul><p><strong>Audit & Year-End Administration</strong></p><br><ul><li>Prepare payroll documentation required for internal and external audits.</li><li>Coordinate responses to payroll audit inquiries and provide supporting documentation as required.</li><li>Ensure year-end payroll reporting requirements are completed accurately and within regulatory deadlines.</li><li>Maintain accurate employee earnings, deductions, and tax records.</li><li>Support annual financial statement audits and compliance reviews.</li></ul><p><strong>Workforce Planning & HR Administration</strong></p><br><ul><li>Monitor staffing levels and support workforce planning initiatives.</li><li>Maintain HRIS records and employee files.</li><li>Produce reports and metrics related to recruitment, turnover, absenteeism, engagement, and other workforce indicators.</li><li>Support organizational change initiatives and restructuring processes as required.</li><li>Assist with leave administration and employee status changes.</li></ul><p><strong>Leadership & Department Support</strong></p><br><ul><li>Provide day-to-day support and guidance to People & Culture Coordinators and Administrators.</li><li>Participate in departmental planning and execution of strategic objectives.</li><li>Support departmental budgeting and forecasting activities.</li><li>Assist the Assistant Director, People & Culture with special projects and organizational initiatives.</li><li>Promote continuous improvement in People & Culture processes and services.</li></ul><p><strong>Cross-Department Collaboration</strong></p><br><ul><li>Build effective working relationships with department leaders and colleagues.</li><li>Partner with operational teams to support business goals and workforce needs.</li><li>Provide People & Culture guidance during new initiatives, projects, and operational changes.</li><li>Support colleague communications and engagement activities across the resort.</li><li>Champion Fairmont's culture, values, and service excellence standards.</li></ul><br>Qualifications<br><br><p><strong>What will you bring to this role?</strong></p><br><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions: ·</p><br><p><strong>Experience</strong></p><br><ul><li>4-6 years of progressive Human Resources or People & Culture experience.</li><li>Experience in employee relations, recruitment, performance management, and policy administration.</li><li>Hospitality, luxury resort, tourism, or service industry experience preferred.</li><li>Experience supporting leaders and employees in a fast-paced operational environment.</li></ul><p><strong>Education</strong></p><br><ul><li>Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field.</li><li>Professional HR designation (CPHR, SHRM-CP, PHR, or equivalent) preferred.</li></ul><p><strong>Competencies, Knowledge & Skills</strong></p><br><ul><li>Strong understanding of employment legislation and HR best practices.</li><li>Excellent communication, coaching, and interpersonal skills.</li><li>Strong conflict resolution and investigation capabilities.</li><li>Exceptional organizational and time management skills.</li><li>Ability to manage multiple priorities and competing demands.</li><li>Proficiency in Microsoft Office Suite and Human Resources Information Systems.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to maintain confidentiality and exercise sound judgment.</li></ul><p><strong>Personal Attributes, Culture & Values</strong></p><br><ul><li>Professional, approachable, and service oriented.</li><li>Strong relationship builder with a collaborative leadership style.</li><li>High level of integrity, discretion, and professionalism.</li><li>Adaptable and resilient in a dynamic hospitality environment.</li><li>Passionate about colleague experience and organizational culture.</li><li>Embrace the Fairmont brand promise and luxury in your role and in all your interactions.</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul><p><strong>Circumstances</strong></p><br><ul><li>Ability to work flexible hours based on operational requirements.</li><li>Ability to respond appropriately to urgent employee relations matters.</li><li>Ability to maintain regular and reliable attendance.</li><li>Ability to travel between work location</li></ul><br>Additional Information<br><br><p><strong>Employee Benefits:</strong></p><br><p>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.</p><br><p><strong>What’s in it for you?</strong></p><br><p>As part of <strong>Accor</strong>, a global hospitality leader with over 5,500 hotels worldwide, you’ll enjoy:</p><br><ul><li>Opportunities for <strong>growth and development</strong>, mentorship, and international mobility</li><li><strong>Health insurance</strong>, <strong>retirement savings plans</strong>, and comprehensive <strong>wellness programs</strong></li><li><strong>Worldwide travel discounts</strong> and preferred rates across the Accor portfolio</li><li>A supportive, inclusive culture grounded in <strong>respect</strong>, <strong>teamwork</strong>, and <strong>professional development</strong></li></ul><p>Start your journey with us today and explore the possibilities! #BeLimitless</p><br><p><strong>Our Values</strong></p><br><p><strong>Respect:</strong> We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.</p><br><p><strong>Excellence:</strong> We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p><strong>Belonging:</strong> We celebrate our differences. We support each other and we always stand together.</p><br><p><strong>Empowerment: </strong>We have authority to take initiative and anticipate moments that create unforgettable experiences.</p><br><p><strong>Integrity:</strong> We build trust through mutual respect and being authentic.</p><br><p><strong>Your team and working environment:</strong></p><br><p>Fairmont Southampton is a premier luxury resort and regarded as a leader in the hospitality industry. Our mission is to turn moments into memories for our Guests. An exciting hospitality career awaits you if you are committed to providing our Guests with an authentically local experience through providing warm and engaging service.</p><br><p>Our Heartists work cohesively as part of the team in a demanding, multi-cultural diverse environment.</p><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>
<p>Accountabilities and Key Roles: Collaborate with cross-functional teams to design, test, and implement related products and services. Analyze product performance metrics and customer feedback to optimize offerings and ensure alignment with business goals. Stay updated with industry advancements and regulatory requirements to inform product development decisions. Coordinate with stakeholders across departments including Compliance, Risk, IT, and Operations. Ensuring requirements alignment with compliance, risk standards, and operational goals. Contribute to shaping the product roadmap across Arab Bank, BAAS, and Open Banking initiatives, focusing on Digital Accounts and Virtual IBAN by identifying opportunities, providing analysis, and supporting execution efforts. Streamline banking operations and processes related to consumer digital solutions digital accounts utilizing the application of AI technologies Lead the requirements gathering and support the delivery of consumer digital solutions, ensuring alignment with operational needs and a focus on improving customer experience, efficiency, and innovation Support the development of scalable, reusable, and modular solutions by advocating for the use of APIs and service-oriented architectures across multiple initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Job Requirements:</strong></p><ul><li>Education : Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.</li><li>Experience : Minimum of 8 years of experience in product analysis or management within the financial technology or banking sector.</li><li>Competencies : Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions. Excellent communication and collaboration skills to work effectively with cross-functional teams. Proven track record of managing product lifecycles and driving strategic initiatives. Familiarity with regulatory standards and compliance requirements in the digital payment s domain. Ability to adapt to rapidly changing technologies and market conditions. High attention to detail, with the ability to manage and prioritize multiple tasks and projects simultaneously. Strong understanding of banking operations, digital channels, and customer journeys. Familiarity with APIs, digital onboarding, e-payments, and compliance requirements</li></ul>