Merchandiser Jobs
108 Jobs Found
<p><h4>Job purpose</h4>
<p>To support the design, installation, operation, and improvement of electrical systems by providing technical assistance, resolving day-to-day engineering issues, and coordinating with relevant teams to ensure safe and reliable performance in line with project and operational requirements.</p>
<h4>Key accountability areas</h4>
<strong>Electrical engineering activities</strong><br>
<li>Prepare and review electrical drawings and technical submittals in accordance with project specifications and standards.</li>
<li>Provide technical support during installation, testing, and commissioning activities.</li>
<li>Troubleshoot electrical faults and coordinate with maintenance or project teams for resolution.</li>
<li>Implement approved design and engineering changes.</li>
<strong>Technical coordination and documentation</strong><br>
<li>Prepare technical reports, calculations, and engineering documentation as required.</li>
<li>Provide technical clarifications to internal teams, contractors, and suppliers.</li>
<li>Support material submittal reviews and technical evaluations.</li>
<li>Maintain updated engineering records and as-built drawings.</li>
<strong>Quality and compliance</strong><br>
<li>Ensure electrical activities are performed in line with applicable standards and approved procedures.</li>
<li>Coordinate with the quality team to address non-conformities and implement corrective actions.</li>
<li>Witness testing activities and verify proper documentation of results.</li>
<strong>HSE and operational support</strong><br>
<li>Follow HSE policies and promote safe working practices during all electrical activities.</li>
<li>Identify and report potential risks and support corrective actions.</li>
<li>Coordinate with concerned functions to ensure smooth execution of work.</li>
<h4>Role accountability</h4>
<strong>HR proficiency</strong><br>
<p>Ability to obtain updated soft and technical skills related to the job.</p>
<strong>Delivery</strong><br>
<li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li>
<li>Utilize resources effectively to achieve objectives within efficient cost and time.</li>
<li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li>
<strong>Problem-solving</strong><br>
<p>Solve any related problems that arise and escalate any complex operational issues.</p>
<strong>Quality</strong><br>
<p>Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</p>
<strong>Business process improvements</strong><br>
<p>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p>
<strong>Compliance</strong><br>
<p>Comply with related policies, procedures, and work instructions.</p>
<strong>Health, safety, and environment</strong><br>
<p>Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in Electrical Engineering</p>
<h4>Work experience</h4>
<p>2 to 4 years</p>
<h4>Technical / functional competencies</h4>
<p>Safety<br>
Design<br>
Design tools<br>
Engineering design<br>
Design specifications</p></p><p></p>
<p><h4>Job purpose</h4>
<p>To support the design, installation, operation, and improvement of electrical systems by providing technical assistance, resolving day-to-day engineering issues, and coordinating with relevant teams to ensure safe and reliable performance in line with project and operational requirements.</p>
<h4>Key accountability areas</h4>
<strong>Electrical engineering activities</strong><br>
<li>Prepare and review electrical drawings and technical submittals in accordance with project specifications and standards.</li>
<li>Provide technical support during installation, testing, and commissioning activities.</li>
<li>Troubleshoot electrical faults and coordinate with maintenance or project teams for resolution.</li>
<li>Implement approved design and engineering changes.</li>
<strong>Technical coordination and documentation</strong><br>
<li>Prepare technical reports, calculations, and engineering documentation as required.</li>
<li>Provide technical clarifications to internal teams, contractors, and suppliers.</li>
<li>Support material submittal reviews and technical evaluations.</li>
<li>Maintain updated engineering records and as-built drawings.</li>
<strong>Quality and compliance</strong><br>
<li>Ensure electrical activities are performed in line with applicable standards and approved procedures.</li>
<li>Coordinate with the quality team to address non-conformities and implement corrective actions.</li>
<li>Witness testing activities and verify proper documentation of results.</li>
<strong>HSE and operational support</strong><br>
<li>Follow HSE policies and promote safe working practices during all electrical activities.</li>
<li>Identify and report potential risks and support corrective actions.</li>
<li>Coordinate with concerned functions to ensure smooth execution of work.</li>
<h4>Role accountability</h4>
<strong>HR proficiency</strong><br>
<p>Ability to obtain updated soft and technical skills related to the job.</p>
<strong>Delivery</strong><br>
<li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li>
<li>Utilize resources effectively to achieve objectives within efficient cost and time.</li>
<li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li>
<strong>Problem-solving</strong><br>
<p>Solve any related problems that arise and escalate any complex operational issues.</p>
<strong>Quality</strong><br>
<p>Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</p>
<strong>Business process improvements</strong><br>
<p>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p>
<strong>Compliance</strong><br>
<p>Comply with related policies, procedures, and work instructions.</p>
<strong>Health, safety, and environment</strong><br>
<p>Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in Electrical Engineering</p>
<h4>Work experience</h4>
<p>2 to 4 years</p>
<h4>Technical / functional competencies</h4>
<p>Safety<br>
Design<br>
Design tools<br>
Engineering design<br>
Design specifications</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Ensure the overall smooth operation of all hotel food & beverage outlets (including restaurants, lounges, and beverage service areas).<br>
Ensure the delivery of excellent service by maintaining high staff morale and strong team spirit.<br>
Ensure effective scheduling of the hotel food & beverage team, including reporting hours worked to the food & beverage coordinator and inputting schedules into system.<br>
Provide motivation and ongoing support to all team members.<br>
Coordinate food & beverage requirements for hotel events and functions.<br>
Ensure accurate food & beverage billing for groups and guests.<br>
Participate in the training and coaching of new and existing team members.<br>
Participate in the manager on duty program for the hotel restaurants.<br>
Be health & safety conscious and actively involved in maintaining a safe work environment.<br>
Actively participate in the hotel’s environmental program and department-specific initiatives, working toward sustainable operations.<br>
Comply with hotel policies, procedures, and the code of ethics.<br>
Perform any and all other tasks as assigned by management.<br>
Uphold the highest standards of internal and external customer service at all times.<br>
Work assigned shifts in other food & beverage departments as directed by management.</p>
<h4>Qualifications</h4>
<ul>
<li>One year of supervisory experience in a hotel restaurant or lounge (four-diamond hotel).</li>
<li>Two years of progressive experience in a high-volume hotel restaurant or lounge.</li>
<li>Must have thorough working knowledge of hotel food & beverage operations.</li>
<li>Good English communication skills.</li>
<li>Proven leadership, motivational, decision-making, and problem-solving skills.</li>
<li>Strong business acumen with an understanding of hotel financial reporting structures.</li>
<li>Excellent, proven food & beverage product knowledge is required.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset.</li>
<li>Prior experience working with Opera or a related system.</li>
<li>Strong interpersonal and problem solving abilities.</li>
<li>Fluency in English, additional languages are a plus.</li>
</ul></p><p></p>
<p><strong>Position Summary</strong></p><p>We are seeking a highly organized and detail-oriented International Logistics & Export Coordinator to manage and support the export of wholesale container shipments to customers and business partners across the United States, Brazil, and other international markets. </p><p>The ideal candidate will have experience coordinating logistics, preparing export documentation, communicating with freight forwarders and customers, and ensuring shipments are delivered efficiently and compliantly.</p><p> </p><p><strong>Key Responsibilities</strong></p><p>Logistics Coordination</p><ul><li>Coordinate international and domestic shipments from origin to final destination.</li><li>Manage the movement of wholesale container shipments via ocean, air, and land transportation.</li><li>Schedule shipments and coordinate with freight forwarders, shipping lines, customs brokers, warehouses, and transportation providers.</li><li>Monitor shipment status and provide regular updates to customers and management.</li><li>Resolve shipping delays, documentation issues, and transportation challenges proactively.</li></ul><p>Export Documentation & Compliance</p><ul><li>Prepare and review export documentation, including:</li><li>Commercial Invoices</li><li>Packing Lists</li><li>Bills of Lading</li><li>Certificates of Origin</li><li>Export Declarations</li><li>Shipping Instructions</li><li>Customs and regulatory documentation</li><li>Ensure compliance with international trade regulations and country-specific import/export requirements.</li><li>Maintain accurate records of all shipments and export transactions.</li><li>Work closely with customs brokers and regulatory agencies to facilitate smooth clearance of goods.</li></ul><p>Customer & Vendor Relations</p><ul><li>Serve as the primary point of contact for customers regarding shipment schedules, documentation, and delivery updates.</li><li>Communicate with clients, suppliers, carriers, and logistics partners across multiple countries and time zones.</li><li>Build and maintain strong relationships with transportation providers and international business partners.</li><li>Coordinate shipment requirements and special requests with customers.</li></ul><p>Operational Support</p><ul><li>Track shipping costs, freight charges, and logistics expenses.</li><li>Assist with inventory planning and container loading schedules.</li><li>Prepare logistics reports and shipment performance summaries.</li><li>Support continuous improvement initiatives to enhance supply chain efficiency and reduce costs.</li></ul><p> </p><p><strong>Skills</strong></p><p><strong>Qualifications & Requirements</strong></p><ul><li>Bachelor's degree in Logistics, Supply Chain Management, International Business, Business Administration, or a related field preferred.</li><li>Minimum 0-2 years of experience in international logistics, export operations, freight forwarding, or supply chain management.</li><li>Strong understanding of international shipping procedures and export documentation.</li><li>Must be detail-oriented and motivated</li><li>Knowledge of customs regulations, Incoterms, and international trade compliance.</li><li>Proficiency in Microsoft Office Suite, especially Excel.</li><li>Excellent organizational and multitasking abilities.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to work independently and manage multiple shipments simultaneously.</li></ul><p>Preferred Skills</p><ul><li>Experience working with customers and suppliers is a plus but not necessary.</li><li>Strong negotiation and vendor management skills.</li><li>Ability to thrive in a fast-paced international business environment.</li><li>Fluency in English required</li></ul><p>Key Attributes</p><ul><li>Detail-oriented and highly organized.</li><li>Strong communication and customer service skills.</li><li>Proactive and solution-focused.</li><li>Ability to meet deadlines and manage priorities effectively.</li><li>Professional, reliable, and accountable.</li></ul><p> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Employee Relations Coordinator - National - Damascus</strong></p><br><p>Team HR Grade National – Grade 3 <br> Reports To People and Culture Director Contract Length One year <br> Location [Damascus Office] <br> <br> Language(s) English and Arabic </p><br><p>Team and Job Purpose<br> Team Purpose<br> To ensure fair, transparent, and legally compliant employee relations processes that foster a positive, inclusive, and respectful workplace culture. The Employee Relations team monitors trends, identifies areas for improvement, and strengthens organizational capacity to manage complex issues effectively. By conducting thorough investigations, managing disciplinary cases, and handling appeals, the team ensures consistency, accountability, and equity, supporting the organization’s commitment to a safe and supportive environment for all employees.<br> also actively promotes and prevents workplace risks by fostering a culture of safety, inclusion, and respect across the Country Office</p><br><p>Role Purpose<br> To provide expert guidance and support on employee relations matters, upholding Save the Children International’s values of integrity, accountability, and respect. This role ensures that disciplinary and appeal processes are managed fairly, consistently, and in accordance with organizational and legal standards. <br> The Employee Relations Coordinator acts as an enabler and advocate for a safe and inclusive workplace, embedding preventive measures and positive culture initiatives as part of daily operations. The role includes regular reporting to the Country Director and Senior Management Team on employee relations trends, risks, and key metrics.<br> By fostering a culture of empowerment, promoting best practices, and building capacity across the organization, the Employee Relations Coordinator contributes to a productive, inclusive workplace that ultimately supports SCI’s mission to protect and advance the well-being of children.</p><br><p>Principal Accountabilities</p><br><p>Lead and manage the investigation and resolution of employee grievances, disciplinary cases, and appeals, partnering with colleagues on complex, multi-faceted cases. Ensure processes are fair, timely, and aligned with SCI’s values, policies, and legal requirements.</p><br><p>Monitor, analyse, and report on employee relations trends and patterns, identifying systemic issues and recommending improvements to policies, procedures, and practices to maintain a safe, equitable, and supportive workplace to People and Culture Director and SMT. Provide regular updates to the People and Culture Director, Country Director, and Senior Management Team</p><br><p>Provide expert guidance and support to managers on complex employee relations matters, enhancing their ability to manage cases effectively, consistently, and in alignment with organizational and legal standards.</p><br><p>Act as a Subject Matter Expert to the Country Office Senior Management Team on high-risk or sensitive employee relations matters, collaborating with internal or external legal advisors as needed to inform decisions.</p><br><p>Foster strong, trusting relationships with employees at all levels, promoting open communication, collaboration, and a respectful work environment across a diverse workforce.</p><br><p>Actively support preventive initiatives and programs to create an inclusive and safe workplace culture, including training, awareness campaigns, and early identification of risks.</p><br><p>Ensure all employee relations processes reflect SCI’s DEI policies, embedding inclusive practices and cultural competence in investigations, case management, and advisory activities.</p><br><p>Oversee the efficient implementation of final recommendations, maintain thorough and accurate records at all stages of the employee relations process, and prioritize support for all colleagues involved to ensure fair and supportive outcomes.</p><br><p>Budget</p><br><p><br> People Management Responsibility (direct/indirect reports)<br> Number of people managed in total: N/A<br> Manager of a team: No<br> Team Manager (manager of multiple teams): No</p><br><p>Size of Remit<br> Country Office</p><br><p><br> Travel Requirements<br> International travel required: Yes</p><br><p>Percentage of required for travel: Up to 10%</p><br><p><br> Key Relationships<br> Internal (excluding direct team and manager)<br> • Employee Relations Team<br> • Functional Leaders in the country office <br> • Country Director <br> • Senior Management team <br> • Head of Offices<br> • HR team</p><br><p>External</p><br><p>N/A</p><br><p>Competencies<br> Cluster: Thinking<br> Competency: Innovating and adapting<br> Level: Accomplished<br> Behavioural Indicator: Demonstrates flexibility in following processes and procedures while remaining true to the organisation’s values.</p><br><p>Cluster: Engaging<br> Competency: Networking<br> Level: Leading Edge<br> Behavioural Indicator: Builds strong relationships with a broad range of stakeholders.</p><br><p>Cluster: Thinking<br> Competency: Problem solving and decision making<br> Level: Accomplished<br> Behavioural Indicator: Uses data and evidence to drive decision making for quality improvement.</p><br><p>Cluster: Engaging<br> Competency: Working effectively with others<br> Level: Leading Edge<br> Behavioural Indicator: Creates an environment which promotes diversity and does not tolerate discrimination.</p><br><p>Cluster: Engaging<br> Competency: Communicating with impact<br> Level: Skilled<br> Behavioural Indicator: Ensures communications are concise and well-structured.</p><br><p>Experience and Skills<br> Essential<br> 1. HR Experience: Minimum of 7 years of progressive experience in Human Resources, with significant exposure to employee relations.</p><br><p>2. Employee Relations Expertise: Demonstrated experience in handling employee grievances, disciplinary cases, and appeals, ensuring processes are fair, timely, and fully aligned with organisational policies and legal requirements.</p><br><p>3. Advisory Skills: Proven ability to provide expert advice and support to managers on complex employee relations issues, enhancing their capability to handle cases effectively and consistently.</p><br><p>4. Relationship Building: Extensive experience fostering strong relationships with employees at all levels, promoting a collaborative, respectful, and inclusive work environment.</p><br><p>5. Trend Analysis & Reporting: Significant experience monitoring and reporting on employee relations trends to identify systemic issues and inform policies and practices, ensuring a safe, equitable, and supportive organizational culture.</p><br><p>6. Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate complex issues clearly, confidently, and authoritatively to diverse audiences.</p><br><p>7. Analytical Thinking: Strong analytical skills to assess employee relations trends, identify areas for improvement, and support evidence-based decision-making and policy development.</p><br><p>8. Conflict Resolution: Advanced conflict resolution and negotiation skills, with the ability to mediate complex employee relations matters tactfully, impartially, and effectively.</p><br><p>9. Integrity and Ethical Judgment: High level of integrity and discretion, maintaining confidentiality and impartiality at all times while upholding organizational values.</p><br><p>10. Project and Case Management: Strong project management skills, capable of overseeing the efficient implementation of final recommendations, maintaining accurate records, and prioritizing support for colleagues involved.</p><br><p>Desirable<br> N/</p><br><p>Education and Qualifications<br> Essential</p><br><p>• Expert understanding of employment laws and regulations in Syria and/or Jordan.</p><br><p>Desirable</p><br><p>• Qualifications, experience or training in mediation, conflict resolution, or labour law would be advantageous. <br> • Professional certifications in Human Resources are desirable.</p><br><p><br> Safeguarding<br> We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse.</p><br><p>Level 2: either the post holder will have access to personal data about children and/or young people as part of their work; or the post holder will be working in a ‘regulated’ position (accountant, barrister, solicitor, legal executive); therefore a police check will be required (at ‘standard’ level in the UK or equivalent in other countries).</p><br><p>Diversity, Equity and Inclusion and Equal Opportunities <br> Diversity, Equity and Inclusion is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation. <br> We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply. <br> Reasonable adjustments will be made should any candidate invited to interview require this. <br> </p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>
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<td >
<p><strong>Job Title</strong></p>
</td>
<td >
<p><strong>Monitoring, Evaluation, Accountability & Learning Officer </strong></p>
<p><strong>(Maternity Cover)</strong></p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Location</strong></p>
</td>
<td >
<p>Amman, Jordan. (Includes regular field visits)</p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Holder Reports To</strong></p>
</td>
<td >
<p> </p>
<p>MEAL Manager</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Reporting to Job Holder</strong></p>
</td>
<td >
<p> </p>
<p>No direct reports</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Overall Purpose</strong></p>
</td>
<td >
<p>Enhance the quality of Medair’s assistance to vulnerable refugees and Jordanians through evidence-based collaboration with programme teams throughout the project cycle. Contribute to a MEAL team that supports and strengthens Medair’s MEAL system so that programming is accountable and focused on learning.</p>
<p> </p>
<p>In addition, the MEAL officer will be responsible of data management (data collation, entry, analysis, interpretation, and reporting), developing different reporting formats and checklists, updating and maintaining databases and proper project documentation for accountability and learning. Support the design of utilisation-focused quantitative and qualitative MEAL tools for collecting, analysing, and using data. </p>
</td>
</tr>
<tr>
<td >
<p><strong>Project Overview</strong></p>
</td>
<td >
<p>Medair’s programming in Jordan serves refugees and vulnerable Jordanians in addressing their health, social protection, and psychosocial support needs in rural and urban (non-camp) settings.</p>
</td>
</tr>
</tbody>
</table>
<p> </p>
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<td colspan="2" >
<p><strong>FUNCTIONAL PERSONNEL LINKS </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Internal</strong></p>
</td>
<td >
<ul>
<li>Program Coordinator</li>
<li>Project Coordinator</li>
<li>Project Managers and Senior Officers</li>
<li>Field and GSO Advisors</li>
<li>Outreach workers</li>
<li>Medair Project Support team</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>External</strong></p>
</td>
<td >
<ul>
<li>Local and International NGOs and relevant UN agencies</li>
<li>Consultants (as appropriate)</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
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<td >
<p><strong>Major Duties and Responsibilities</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p><u>MEAL system components – selected programming responsibilities</u></p>
<ul>
<li><strong>Accountability to Affected Populations (AAP): </strong></li>
</ul>
<ul >
<li>Under the guidance of the MEAL Manager, support the mainstreaming of AAP within the programme, while managing the MEAL activities.</li>
<li>Provide accurate and timely information to all beneficiaries and stakeholders</li>
<li>Facilitate the link between beneficiaries and Medair, providing information and feedback between beneficiaries and the MEDAIR team as appropriate.</li>
</ul>
<p > </p>
<ul>
<li><strong>Assessments, monitoring & evaluation: </strong></li>
</ul>
<ul >
<li>Under the guidance of the MEAL Manager, design, develop and/or modify high quality assessments, monitoring, and evaluation activities.</li>
<li> Developing tools for qualitative and quantitative data collection, analysis, visualisation, and use such as for post-implementation and post-distribution monitoring.</li>
<li>Support the management and implementation of field-level assessments, monitoring and evaluation data collection activities.</li>
<li>Train data collectors on relevant tools</li>
<li>Facilitate FGDs and conduct KII with relevant stakeholders. </li>
</ul>
<ul>
<li><strong>Learning and adaptation:</strong></li>
</ul>
<ul >
<li>Contribute to proactive dissemination and use of knowledge gained through MEAL activities among all stakeholders.</li>
<li>Contribute to organizing and facilitating learning events to capture best practices and lessons learnt when a project closes or as required.</li>
<li>Document and share the lessons learnt and best practices on time and ensure that the knowledge gained contributes to the improvement of projects and influences the strategic development of future projects and activities.</li>
<li>Support project implementation and improvement by providing timely information around project successes to be scaled up as well as challenges to allow ‘course correction’ throughout life of the program.</li>
</ul>
<p > </p>
<p><u>MEAL system components – cross-cutting responsibilities</u></p>
<ul>
<li><strong>Programme quality expectations:</strong> Under the direction of the MEAL Manager, support the integration of programme quality expectations (including Humanitarian Principles, the Core Humanitarian Standard, Sphere, donor and Medair standards as appropriate) into MEAL activities.</li>
<li><strong>Data quality:</strong> Support the development of data collection tools with high quality to capture the projects outcomes.</li>
<li><strong>MEAL Reporting: </strong></li>
</ul>
<ul >
<li>Under the guidance of the MEAL Manager, provide statistics to assist with selected donor MEAL reporting duties.</li>
<li>Develop the first draft of the interim, quarterly or final PDM reports and donor reports.</li>
<li>Support the MEAL manager on reviewing the partners monthly and final reports.</li>
</ul>
<p > </p>
<p><u>MEAL system components – management responsibilities </u></p>
<ul>
<li><strong>MEAL planning: </strong>Under the guidance of the MEAL Manager, contribute to the development of donor M&E plan.</li>
<li><strong>HR: </strong></li>
</ul>
<ul >
<li>Assist the MEAL manager to oversee and manage tasks for casual labour (enumerators) to carry out good quality data collection, as requested.</li>
<li>Ensure a positive working environment and good team dynamics.</li>
<li>Manage interpersonal conflicts among team members.</li>
</ul>
<ul>
<li><strong>Training: </strong>Under the guidance of the MEAL Manager, develop and deliver internal trainings to staff and casual labour on MEAL related exercises<strong>.</strong></li>
<li><strong>Budgeting and financial management</strong>:</li>
</ul>
<ul >
<li>Support good financial management of MEAL financial resources, including completing Payment Disbursal Forms (PDFs) for MEAL related activities when needed.</li>
<li>Follow the procedures on archiving all financial related documents of the casuals’ payments.</li>
</ul>
<p> </p>
<p><u>MEAL system – strategy, approach and other selected components</u></p>
<ul>
<li><strong>Internal and external communication: </strong></li>
</ul>
<ul >
<li>Contribute to the development and updating of the country MEAL strategy.</li>
<li>Contribute to appropriate, regular, transparent, and supportive communication between the MEAL team and all other departments.</li>
</ul>
<ul>
<li><strong>Internal and external collaboration and networking: </strong>Under the guidance of the MEAL Manager, participate in relevant internal and external working groups and networks, including Medair’s Regional MEAL Community of Practice and, when appropriate, the Amman MEAL network.</li>
</ul>
<ul>
<li><strong>Collaboration with the Information Management team</strong>: Work closely with the Information Management (IM) team to develop and revise data collection, analysis, and use tools.</li>
<li>Provide translation services when necessary.</li>
</ul>
<p> </p>
<p><u>Other</u></p>
<ul >
<li>Participate in MEAL-related conferences and workshops when possible and stay up to date of best practices and new knowledge created in the field of MEAL.</li>
<li>Perform any other related activities as assigned by immediate supervisor.</li>
</ul>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p> </p>
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<tr>
<td colspan="3" >
<p><strong>Person Specification</strong></p>
</td>
</tr>
<tr>
<td >
<h2>Qualification / Experience</h2>
</td>
<td >
<h2>Essential</h2>
</td>
<td >
<h2>Desirable</h2>
</td>
</tr>
<tr>
<td >
<h2>Vocational qualification</h2>
</td>
<td >
<h2>Bachelor’s degree in Statistics, Economics, MIS, International Development, Political Science, Public Health or other related fields or equivalent work experience</h2>
</td>
<td >
<p>Graduate Degree in related field</p>
</td>
</tr>
<tr>
<td >
<h2>Work experience</h2>
</td>
<td >
<h2>At least two years of experience working in MEAL roles in a humanitarian setting</h2>
</td>
<td >
<p> </p>
</td>
</tr>
<tr>
<td >
<h2>Languages</h2>
</td>
<td >
<h2>Strong working knowledge of English and Arabic (spoken and written)</h2>
</td>
<td >
<h2> </h2>
</td>
</tr>
<tr>
<td >
<h2>IT/IM</h2>
</td>
<td >
<h2>Good skills in Microsoft Office programs (Excel, Word Outlook and PowerPoint).</h2>
</td>
<td >
<h2>Experience with other database applications</h2>
</td>
</tr>
<tr>
<td >
<h2> </h2>
</td>
<td >
<h2> </h2>
</td>
<td >
<h2> </h2>
</td>
</tr>
<tr>
<td >
<h2>Competencies</h2>
</td>
<td >
<h2>Essential</h2>
</td>
<td >
<h2>Desirable</h2>
</td>
</tr>
<tr>
<td >
<h2>Motivation</h2>
</td>
<td >
<p>Servant-hearted and passionate about serving the people in need and vulnerable populations.</p>
<p>Ability to facilitate programme and community interactions regardless of ethnicity, status, gender, origin, or affiliation.</p>
</td>
<td >
<h2>Self-motivated</h2>
</td>
</tr>
<tr>
<td >
<h2>Technical expertise</h2>
</td>
<td >
<p>Experience with designing, planning, implementing, and analysing surveys.</p>
<p>Experience in participatory assessment, monitoring and evaluation.</p>
<p>Strong time and task management skills</p>
<p>Strong analytical skills</p>
<p>Strong written and oral communication</p>
</td>
<td >
<p>Experience facilitating focus group discussions or workshops.</p>
<p>Strong report writing skills.</p>
<h2> </h2>
</td>
</tr>
<tr>
<td >
<h2>Team building</h2>
</td>
<td >
<p>Team-player with good inter-personal and conflict resolution skills</p>
<p>Willingness to support others and share the workload</p>
</td>
<td >
<h2>Experience working with a multicultural team.</h2>
<p> </p>
</td>
</tr>
<tr>
<td >
<h2>Adaptability</h2>
</td>
<td >
<p>Capacity to work under pressure and manage personal stress levels.</p>
<p>Creative, open-minded, flexible, self-learner, problem-solver</p>
</td>
<td >
<h2>Willingness to be stretched professionally, personally, and spiritually</h2>
</td>
</tr>
<tr>
<td >
<p> </p>
</td>
<td colspan="2" >
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Work conditions</strong></p>
</td>
<td colspan="2" >
<p>This is a position based in Amman with regular field visits throughout Jordan.</p>
</td>
</tr>
<tr>
<td >
<p> </p>
</td>
<td colspan="2" >
<p> </p>
</td>
</tr>
<tr>
<td colspan="3" >
<p><strong>Job Commitment</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Planned start date</strong></p>
</td>
<td colspan="2" >
<h2>10<sup>th </sup>September 2026</h2>
</td>
</tr>
<tr>
<td >
<p><strong>Duration of commitment</strong></p>
</td>
<td colspan="2" >
<p>2.5 Months</p>
</td>
</tr>
</tbody>
</table>
<p>*<strong>Important note</strong>: “We will review applications on a rolling basis”</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong >The Job in a Nutshell</strong></p> <p>We're hiring a Senior Engineer to lead significant pieces of work on our platform - from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.</p> <p> </p> <p> <strong>What Will You Do </strong> </p> <ul> <li>Lead the development of new features end-to-end - from refining the requirements with Product through to shipping and monitoring in production.</li> <li>Drive the technical design of significant system changes and set development standards for the Backend team.</li> <li>Mentor others and be willing to learn from them in turn.</li> <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.</li> <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.</li> </ul> <p> </p> <p> <strong>What Are We Looking For </strong> </p> <p> <strong>Backend depth:</strong> Comfortable leading non-trivial work in modern PHP (7/8+) - Object-Oriented Design, testability, and the trade-offs of common patterns are second nature.</p> <p> <strong>Frontend competence:</strong> Can ship production React/TypeScript features end-to-end without supervision.</p> <p> <strong>Scale experience:</strong> You've worked on high-traffic web applications and understand what breaks at scale - database hotspots, caching, queueing, idempotency, observability.</p> <p> <strong>Relational databases:</strong> Practical experience with MySQL or similar - you can read an EXPLAIN plan and fix a slow query without guessing.</p> <p> <strong>Integration work:</strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.</p> <p> <strong>AI-assisted development: </strong>You use modern AI coding tools (Claude Code, Cursor, Copilot or similar) as part of your daily workflow - and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.</p> <p> <strong>Product partnership:</strong> Can work with Product Managers to refine requirements, push back constructively, and give honest estimates.</p> <p> <strong>Communication:</strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.</p> <p> <strong>Judgment:</strong> Strong problem-solving, attention to detail, and the instinct to ask "do we actually need this?" before adding complexity.</p> <p> <strong>Who Will Excel </strong> </p> <ul> <li>DevOps experience with a major cloud provider (AWS / GCP / Azure).</li> <li>Kubernetes, CI/CD pipelines.</li> <li>Python, Node, or other backend languages - we care more about polyglot instinct than the specific stack.</li> <li>Elasticsearch, GraphQL.</li> <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost/latency trade-offs).</li> </ul> <p> </p> <p> <strong>What We Offer You </strong> </p> <ul> <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.</li> <li>Encouragement to grow into a Feature Development Lead.</li> <li>A competitive salary.</li> <li>Ample time to learn new concepts - including paid development and business-related conferences.</li> <li>Fully remote working, no commuting expenses.</li> <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.</li> <li>25 days holiday (plus bank holidays), with an additional day per year of service.</li> <li>Regular all-company socials and quarterly team socials.</li> <li>A team that genuinely likes learning and shipping together.</li> </ul></div></section>
<p>The GIZ Regional Programme <strong>Digital Trade and E-Commerce in the MENA Region </strong>is seeking to hire an “<strong>Economic Cooperation and Private Sector Development Advisor - Focus: E-commerce & Digital Trade</strong>” based in Jordan- for full-time base employment.</p>
<p>The regional programme "Digital Trade and E-Commerce in the MENA Region" is co-funded by the European Union (DG MENA) and the German Federal Ministry for Economic Cooperation and Development (BMZ) and implemented by GIZ and the International Trade Centre (ITC). It aims to develop e-commerce and digital trade in the South Mediterranean region to enhance business opportunities and foster decent job creation, in cooperation with the public and the private sectors. The programme covers eight countries — Algeria, Egypt, Jordan, Lebanon, Libya, Morocco, Palestine, and Tunisia, with national implementation activities in <strong>Egypt, Jordan, Morocco and Tunisia.</strong></p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>Bachelor’s degree in Economics, Business, Law, Information Technology, or a related field is required. A Master's degree in a similar field is preferred.</li>
<li>Sound know-how of international trade policies, agreements and rules governing e-commerce and digital trade. In-depth knowledge of the framework conditions in Jordan shaping the country’s digital trade readiness.</li>
<li>At least 5 years of experience in economic cooperation and private sector development projects.</li>
<li>Implementation experience minimum of 3 years of activities in digital trade and e-commerce: strategies and regulatory approaches for e-commerce; technical tools and solutions enabling e-commerce and digital trade (e-signature, e-payments, e-commerce platforms and others).</li>
<li>Analytical skills and structured working style. Moreover, a solution- and results-oriented work approach.</li>
<li>Willingness to travel occasionally on missions to other countries in the region and to Germany.</li>
<li>Fluency in English as program language is required. </li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<ul>
<li>Independently designing and implementing measures and activities of the regional EU co-funded program “Digital Trade in the MENA Region” in Jordan - in close dialogue with the program’s GIZ country coordinator in Jordan, as well as component leads based in Germany and the region </li>
<li>Advising partners on digital trade and e-commerce topics, ensuring excellent quality of advisory services to all stakeholders of the project. </li>
<li>Coordination of events, policy dialogues, missions in the regional project. </li>
<li>Drafting Terms of Reference for consulting services, coordinating and managing consultants and ensuring their high quality of implementation in line with program outcomes. </li>
<li>Supporting data collection, reporting and the collection and analysis of evidence for better project implementation. </li>
<li>Preparing communication material to highlight the quality of work, impact and expertise of GIZ.</li>
<li>Actively contributing to the development and dissemination of technical products, knowledge exchange formats and the collaboration with other projects and partners </li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
<p>MYP Approaches to Learning (ATL) Leader</p>
<p>The ATL Leader is responsible for leading the planning, implementation, and continuous development of the MYP Approaches to Learning (ATL) framework in alignment with IB philosophy, standards, and practices. The ATL Leader serves as an instructional leader, coach, and collaborator, supporting teachers in the effective integration of ATL skills across all subject groups and ensuring a coherent, inquiry-based approach to teaching and learning.</p>
<h1>Roles & Responsibilities</h1>
<h2>1. Strategic Planning & Curriculum Alignment</h2>
<ul>
<li>Develop and implement a strategic plan for the vertical and horizontal articulation of ATL skills across all MYP year levels and subject groups.</li>
<li>Collaborate with subject leaders to align ATL skills with subject-specific objectives and curriculum content.</li>
<li>Support teachers in embedding ATL skills into inquiry-based, concept-driven unit planning.</li>
<li>Lead the school's transition to the enhanced ATL framework, translating IB beta trial guidance into practical classroom application.</li>
</ul>
<h2>2. Coaching, Professional Development & Support</h2>
<ul>
<li>Provide guidance and coaching to teachers on strategies for teaching, assessing, and reflecting on ATL skills.</li>
<li>Conduct needs assessments to identify professional learning priorities related to ATL.</li>
<li>Design and facilitate professional development sessions and workshops for staff.</li>
<li>Support new staff in understanding the MYP ATL framework and school expectations.</li>
<li>Develop ATL resources, planning tools, and assessment strategies for consistent use across the school.</li>
</ul>
<h2>3. Monitoring, Assessment & Data</h2>
<ul>
<li>Conduct classroom observations to monitor ATL implementation and provide constructive feedback.</li>
<li>Conduct regular assessments of ATL program outcomes using student data, teacher feedback, and classroom evidence.</li>
<li>Analyze data to evaluate program effectiveness and recommend continuous improvements.</li>
<li>Prepare reports and recommendations for school leadership on ATL implementation and outcomes.</li>
</ul>
<h2>4. Collaboration & Stakeholder Engagement</h2>
<ul>
<li>Partner with the MYP Coordinator, subject leaders, and other departments to ensure coherent ATL implementation.</li>
<li>Liaise with the Community Engagement leader to ensure coherence between ATL skill development and Community Engagement, given the growing overlap between these two areas under the Enhanced MYP.</li>
<li>Collaborate with librarians to strengthen students' information and media literacy skills.</li>
<li>Work with the well-being department to support students' affective, social, and self-management skills.</li>
<li>Communicate with parents to build awareness of ATL skills and their role in student development.</li>
<li>Engage students directly in understanding the value of ATL skills for academic success and lifelong learning; conduct ATL classes as required by the timetable.</li>
</ul>
<h2>5. IB Compliance & Continuous Improvement</h2>
<ul>
<li>Maintain evidence of effective ATL implementation to support IB evaluation, authorization, and verification processes.</li>
<li>Serve as the school's point of contact for the Enhancing the MYP beta trial as it relates to ATL, providing structured feedback to the IB and keeping staff informed of emerging guidance.</li>
<li>Work with administrators to ensure sufficient time, resources, and structures are in place to support ATL development.</li>
<li>Stay current with IB developments, educational research, and best practice related to Approaches to Learning, including updates from the Enhancing the MYP project.</li>
</ul>
<h1>Key Competencies</h1>
<ul>
<li>Strong instructional leadership skills, with the ability to coach and influence practice across departments.</li>
<li>Thorough understanding of the IB Middle Years Programme (MYP) and the ATL framework.</li>
<li>Skilled in inquiry-based, concept-driven, and student-centered pedagogy.</li>
<li>Strong data analysis skills, with the ability to use evidence to drive improvement.</li>
<li>Excellent communication, facilitation, and stakeholder management skills.</li>
<li>Strong planning, organizational, and project management skills.</li>
<li>Commitment to collaboration, reflective practice, and continuous professional learning.</li>
</ul>
<h1>Qualifications</h1>
<ul>
<li>Master’s degree in education or a related field.</li>
<li>Minimum three years' teaching experience, preferably within an IB MYP school.</li>
<li>Previous experience as an ATL Leader or in a comparable instructional leadership role.</li>
<li>Strong working knowledge of IB Standards and Practices and MYP programme requirements.</li>
<li>Fluency in Arabic and English.</li>
</ul>
<p><h4>Description</h4>
<p>The Associate – Core & Data Systems supports the development, maintenance, and monitoring of core financial systems and data platforms. The role involves assisting in database operations, system integrations, reporting, and daily operational support to ensure system stability, data accuracy, and business continuity.</p>
<h4>Responsibilities</h4>
<ul>
<li>Assist in managing and supporting core systems, including database operations and application services.</li>
<li>Execute SQL queries and support data extraction, validation, and analysis tasks.</li>
<li>Monitor system performance, troubleshoot issues, and escalate incidents when required.</li>
<li>Support daily operational activities such as transaction monitoring and reporting.</li>
<li>Participate in system releases, testing, and deployment activities.</li>
<li>Support integrations with external systems and APIs (e.g., payment systems, reporting platforms).</li>
<li>Collaborate with internal teams (IT, Operations, Finance, Marketing) to support business requirements.</li>
<li>Document processes, procedures, and technical configurations.</li>
<li>Assist in maintaining dashboards and reports for business and operational insights.</li>
<li>Ensure compliance with security, data protection, and operational standards.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, information systems, or related field.</li>
<li>1-3 years of experience in business support systems, IT support, or related roles.</li>
<li>Basic knowledge of SQL and relational databases (preferably Oracle).</li>
<li>Understanding of system operations, APIs, and data flows.</li>
<li>Familiarity with Linux/Unix operating systems and basic command-line usage.</li>
<li>Good analytical and problem-solving skills.</li>
<li>Ability to work under pressure and handle critical incidents.</li>
<li>Strong communication and teamwork skills.</li>
</ul>
<h4>Preferred Experience</h4>
<ul>
<li>Exposure to financial systems, payment platforms, or telecom environments.</li>
<li>Basic understanding of reporting tools or dashboards.</li>
<li>Familiarity with monitoring tools or job schedulers (e.g., Jenkins).</li>
</ul>
<h4>Key Competencies</h4>
<ul>
<li>Attention to detail</li>
<li>Accountability and ownership</li>
<li>Continuous learning mindset</li>
<li>Time management and prioritization</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator, support countries in the achievement of their development priorities and the attainment of the SDGs. The position is located in the United Nations Resident Coordination Office (RCO) in Amman, Jordan. Under the direct supervision of the Head of Office and guidance of the RC and in full confidentiality, the Executive Assistant ensures effective and efficient functioning of the RC Front-Office, overall management of the RC's schedule and logistical requirements, maintenance of protocol procedures, management of information flow, and follow-up on deadlines and commitments made.<br> Responsibilities<br>Within delegated authority, the Executive Assistant will be responsible for the following duties: 1. ENSURE EFFECTIVE AND EFFICIENT FUNCTIONING OF THE RC FRONT OFFICE: • Maintain the Resident Coordinator’s calendar and representation schedule, arrange appointments and meetings of the RC, coordinates logistical and protocol arrangements for official functions, liaises with diplomatic missions, government counterparts and UN entities; ensure compliance with UN and host country protocol requirements, and act as an interpreter and/or take minutes of meetings when required. • Coordinate high-quality briefing materials for the RC for appointments, meetings, events, and missions and ensure that all correspondence and documents submitted to the RC are according to UN norms and standards, including directives. Coordinate comments on behalf of RC for signature and action/follow-up when required. • Draft key correspondence, including notes to files, minutes of meetings and Note Verbales, and provide translation for official correspondence. • Manage RC travel and missions, prepare travel requests, ensure flight bookings and provision of logistics information, and follow up on trip reports and travel claims. • Maintain contact lists of high-level partners, UN Agencies, and Diplomatic Corps. • Assist in organizing official events: travel (booking flights, request for security clearance, arrangements at airport, etc.) for local and high-level visitors as required. • In collaboration with the RCO team, prepare and maintain checklists and templates for relevant processes (high-level visits, meetings preparation, etc). • Provide all similar services and support to RC. 2. PROVIDE ADMINISTRATIVE AND COMMUNICATIONS SUPPORT TO THE OFFICE: • Maintain the filing system (in Microsoft Teams/SharePoint), ensuring the safekeeping of confidential materials. Use of automated filing system. • Screen RC incoming calls and correspondence. • Support the organization and communication of various coordination meetings, including UNCT meetings. • Participate in the organization of official UN Days, public events, joint UN events and provide secretariat and administrative support to the UNCT. • Follow up on deadlines, commitments made, actions taken and coordination of collection and submission of the reports to RC. • Support the Head of Office on engagement with external partners, preparation of and follow-up on events/high-level missions/official engagements and management of administrative processes. • Assists with visualizations and updating information material such as web pages or brochures. 3. GENERAL ADMINISTRATION: • Act as an alternate to the RCO Administrative Assistant when required to support RCO in day-to-day administrative tasks as required, including contract administration, office time management, budget and finance, and human resource management. • Coordinate the activities of the RC driver. • Provide support to the RC in matters such as documentation, visas, travel arrangements, house and school search, etc. • Provide support to the office on protocol matters and liaise with related departments in UN entities and in the Government • Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. • Ensures that requirements and background information used for data analysis are documented. • Performs other relevant duties as assigned.<br> Competencies<br>PROFESSIONALISM: Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.<br> Education<br>Completion of a High school diploma or equivalent is required. Bachelor's or Advanced University Degree in Business Administration, Office Management, Communication or related fields would be an advantage.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of seven (7) years of experience in executive assistance, administrative support or front office functions at senior management level is required. The minimum years of relevant experience is reduced by two (2) years for candidates who possess a first level University degree. Demonstrated experience in supporting senior officials or executive offices, including protocol arrangements is required. Demonstrated experience in organizing meetings, missions and high-level events, including coordination with internal and external stakeholders is required. Work experience with the United Nations, international organization, diplomatic mission or government institution is desirable. One(1) year or more of experience in data analytics or related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates for this position may include a substantive assessment, such as a written test, which will be followed by a competency-based interview by phone/Teleconference (MS Teams) or in-person where possible.<br> Special Notice<br>This is a Temporary Job Opening. Appointment against this position is for a duration of Three Hundred and Sixty-Four (364) days, a limited duration and does not carry any expectancy, legal or otherwise, of renewal. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. Online applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. ease resubmit the application, if necessary. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of the United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda, and fully embodies the UN 2.0 shift anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. This position is located in the United Nations Development Coordination Office (UNDCO) in Amman, and reports to the Regional Team Leader.</p><p>Responsibilities Within limits of delegated authority the Driver at this level will be responsible for the following duties:</p><p>Drives vehicles safely for the transport of the UNDCO Regional Director and authorized personnel and for the transport of general cargo goods.</p><p>Makes deliveries of parcels, documents, etc., between the office and other offices and institutions, e.g. Ministries, UN entities regional offices, Embassies, etc.</p><p>Makes minor purchases and collect urgent purchases from local suppliers as requested.</p><p>Collect goods from the customs with due regard to customs regulations and formalities.</p><p>May make or collect payment for goods.</p><p>Meets official personnel at the airport.</p><p>Deals effectively and tactfully with officials and visitors.</p><p>Provides logistical support to protocol-related processes for UNDCO staff with the relevant host country authorities, including transporting documents, collecting processed documents, accompanying staff when required, and following up on pending requests, as requested.</p><p>Takes care of the day-to-day maintenance of the assigned vehicles, check oil, water, battery, brakes, tires, and vehicle tools.; perform minor repairs and arranges for other repairs and ensures that vehicle is kept clean.</p><p>Reports any damage or loss of vehicle tools.</p><p>Logs fuel consumption, maintenance etc.</p><p>Ensures that the steps required by rules and regulations are taken in case of accident.</p><p>Applies good judgment in the context of assignments given.</p><p>Performs other duties as assigned.</p><p>Competencies</p><p>PROFESSIONALISM: Knowledge of driving rules and regulations. Knowledge of the area and the current condition of roads and highways, security and safety awareness; familiarity with frequently traveled routes and routines of the more senior staff or the officers. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.</p><p>PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.</p><p>CLIENT ORIENTATION: Considers all those to whom services are provided to be</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">PROFESSIONALISM: Knowledge of driving rules and regulations. Knowledge of the area and the current condition of roads and highways, security and safety awareness; familiarity with frequently traveled routes and routines of the more senior staff or the officers. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.<br>PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br>CLIENT ORIENTATION: Considers all those to whom services are provided to be</p></section>
<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<\/p>\n\n<h4>The job in a nutshell<\/h4>\n<p>We're hiring a senior engineer to lead significant pieces of work on our platform\u2014from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript\/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.<\/p>\n\n<h4>What will you do?<\/h4>\n<ul>\n <li>Lead the development of new features end-to-end\u2014from refining the requirements with Product through to shipping and monitoring in production.<\/li>\n <li>Drive the technical design of significant system changes and set development standards for the backend team.<\/li>\n <li>Mentor others and be willing to learn from them in turn.<\/li>\n <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.<\/li>\n <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.<\/li>\n<\/ul>\n\n<h4>What are we looking for?<\/h4>\n<ul>\n <li><strong>Backend depth:<\/strong> Comfortable leading non-trivial work in modern PHP (7\/8+)\u2014object-oriented design, testability, and the trade-offs of common patterns are second nature.<\/li>\n <li><strong>Frontend competence:<\/strong> Can ship production React\/TypeScript features end-to-end without supervision.<\/li>\n <li><strong>Scale experience:<\/strong> You've worked on high-traffic web applications and understand what breaks at scale\u2014database hotspots, caching, queueing, idempotency, observability.<\/li>\n <li><strong>Relational databases:<\/strong> Practical experience with MySQL or similar\u2014you can read an EXPLAIN plan and fix a slow query without guessing.<\/li>\n <li><strong>Integration work:<\/strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.<\/li>\n <li><strong>AI-assisted development:<\/strong> You use modern AI coding tools (Claude Code, Cursor, Copilot, or similar) as part of your daily workflow\u2014and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.<\/li>\n <li><strong>Product partnership:<\/strong> Can work with product managers to refine requirements, push back constructively, and give honest estimates.<\/li>\n <li><strong>Communication:<\/strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.<\/li>\n <li><strong>Judgment:<\/strong> Strong problem-solving, attention to detail, and the instinct to ask \"do we actually need this?\" before adding complexity.<\/li>\n<\/ul>\n\n<h4>Who will excel?<\/h4>\n<ul>\n <li>DevOps experience with a major cloud provider (AWS \/ GCP \/ Azure).<\/li>\n <li>Kubernetes, CI\/CD pipelines.<\/li>\n <li>Python, Node, or other backend languages\u2014we care more about polyglot instinct than the specific stack.<\/li>\n <li>Elasticsearch, GraphQL.<\/li>\n <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost\/latency trade-offs).<\/li>\n<\/ul>\n\n<h4>What we offer you?<\/h4>\n<ul>\n <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.<\/li>\n <li>Encouragement to grow into a feature development lead.<\/li>\n <li>A competitive salary.<\/li>\n <li>Ample time to learn new concepts\u2014including paid development and business-related conferences.<\/li>\n <li>Fully remote working, no commuting expenses.<\/li>\n <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<\/li>\n <li>25 days holiday (plus bank holidays), with an additional day per year of service.<\/li>\n <li>Regular all-company socials and quarterly team socials.<\/li>\n <li>A team that genuinely likes learning and shipping together.<\/li>\n<\/ul><\/p><p><\/p>
<p>Assists with the monitoring of the security measures implementation as recommended in the Security Risks Management (SRM) process for IOM premises in all sites and other donor security requirements for relevant programmes. Support to monitor security guards assigned in the area under his/her responsibility act in a professional, trained and informed at all times in accordance with the local law in Jordan and formal manner, with IOM Staff, contractors, visitors and clients at all times. Building logistics linked with procurement and logistics unit under RMU department. Raise Purchase Request Form (PRF) upon approval to project manager for ad hoc and regular security equipment s process, such as service agreement for fire system, access card, ID machine, selections mission extra security guards for outside activities, CCTV upgrade request. Conduct regular inspections of the facilities to detect problems, including assessment of the spot check in CCTV for all locations in all sites Support to administer set SOPs on calling procedures, information management, and 24/7 security response safeguarding IOM staff and assets at the office. Maintain registered filing system and tracking procedures for premises keys, valuables, and visitors support the current, and projected security controls at the IOM offices. Assists to maintain routine and confidential correspondence files/documents and coordination for in all sitesfor Host Government Security Authorities presence for selection mission activities. Maintains a database on contact details of host country security authorities. Support in a coordinated function pre endorsed security guarding applications, and security control measures through an operational area and documented process. Support the IOM wardens system/Floor and Floor Fire Wardens under SRM Security Risk Management measurers in a coordinated process, when required to update staff contact lists, training to enhance this security contingency plan. Support the NSO-National Security officer in conducting CCTV survey and compliance with IOM security requirements. Supports in liaising with UNDSS and other local security stakeholders at the appropriate level. With the NSO guidance, maintain an orderly filing system for all security files including coordination with HR, ensure that all staffing lists, warden list and any other lists, as required by UNDSS, are accurately updated, and submitted in a timely manner. Respond to emergencies affecting the security and safety of the premises and notify the immediate supervisor or other designated staff immediately. Assists in reporting security incidents affecting IOM staff, offices and assets and refuges in in all sites and assists in the preparation of security reports, such as the Security Incident Report and other Security Assessments Report to NSO of any potential or actual breaches of security or unusual activity at the time of duty to IOM building. Check daily on the handling of the IOM visitor`s logbook system and the hand-over/take- over notes of the IOM security guards. Provides support in conducting security evaluations and provides advice on Residential Security Measures of IOM staff, as well as on latest trends and threats to staff safety and security. Performs other duties as assigned. Mission-specific tasks . Assist in security coordination for access control procedures for IOM premises staff entrance in all sites. . Coordination for relevant programmes for Host Government Security Authorities presence for selection mission activities. . Assist in security coordination the access control procedures for all sites preemies applicant s area.</p><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications and Experience</h2>
<h3>Education</h3>
University degree, from an accredited institution with minimum of Two (2) years related experience in Social science, computer science, law enforcement academy or an equivalent combination of education, training & experience, or High school certificate with a minimum Four (4) years related experience and prior experience with the UN system or an international NGO.<br><br><h3>Experience</h3>
Experience dealing with diplomatic security, protection and intelligence services will be considered as an asset.<br><br><h3>Computer skills</h3>: MS Office and Outlook.<br><br><h3>Writing Skills</h3>: Arabic and English<br><br><h3>Strong Communication skills</h3>
<h3>Skills</h3>
Knowledge of radio communication application<br>Strong communication and interpersonal skills<br>Excellent organizational and time management skills<br>Knowledge of local community structures and dynamics<br>Ability to work effectively with diverse groups and individuals.<br>Experience with humanitarian aid and development work.<br>Proficiency in conflict resolution skills<br>Ability to think critically and analytically.<br>Knowledge of data analysis and evaluation methods<br><br><h3>Languages</h3>
For this position, Fluency in English and Arabic (written and oral).<br><br><h3>Required Competencies</h3>
IOM s competency framework can be found at this link. Competencies will be assessed during the selection process.<br><br><h3>Values</h3>
- all IOM staff members must abide by and demonstrate these five values:<br>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.<br>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.<br>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.<br>Courage : Demonstrates willingness to take a stand on issues of importance.<br>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.<br><br><h3>Core Competencies</h3>
behavioural indicators Level 1<br>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.<br>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.<br>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.<br>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.<br>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.<br><br><h3>Managerial Competencies</h3>
behavioural indicators Level 2, if with direct reports<br>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.<br>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.<br>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.<br>Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction.<br>Humility : Leads with humility and shows openness to acknowledging own shortcomings.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>BACKGROUND ON IMPACT INITIATIVES IMPACT Initiatives is a humanitarian NGO based in Geneva, Switzerland. The organization supports evidence-based decision-making for humanitarian and development programming through data collection, analysis, and dissemination. IMPACT is the implementing partner of REACH, a multi-agency initiative created in 2010 that supports humanitarian actors to improve planning and decision-making through in-depth, reliable information and analysis. All of IMPACT s programs are implemented in support of humanitarian coordination structures. IMPACT s team comprises specialists in data collection, management, and analysis, as well as experts in humanitarian response, GIS, and remote sensing. We are currently looking for a Multi-Country Representative (MCR) to oversee integrated missions and lead regional engagement in the Middle East and North Africa (MENA). Position : Multi-Country Representative (MCR) Contract duration : 24 months (100%) Location : Amman, Jordan Starting Date : ASAP. REGIONAL PROFILE In 2025, IMPACT opened a Regional Hub in Amman, Jordan. This office hosts integrated missions across MENA, including country-based or remote programmes that are not sustainable as fully independent missions. The office also hosts regional and support teams. As of June 2026, IMPACT has two independent missions in MENA (OPT and Syria) and three integrated missions (Yemen, Lebanon, and Libya). FUNCTIONS Under the supervision of the IMPACT Regional Coordinator for MENA and Asia, the MCR leads and manages the Multi-Country Office and the regional Hub in Amman. Key functions include: • Mission management : Oversee and lead program teams assigned to or shared across integrated missions in MENA (currently Yemen, Lebanon, and Libya). • Regional representation and fundraising : Represent IMPACT with regional stakeholders, lead regional fundraising efforts, and build partnerships outside of independent missions. • Office and Hub set-up, and operations : Lead the setup and structure of the Amman Multi-County Office and Hub to host and facilitate regional administrative, operational and programmatic support tailored to regional needs. RESPONSIBILITIES Team management • Direct oversight : Provide leadership and management to integrated mission teams as well as pooled and/or dedicated regional programme staff. [1] Establish team structures that can deliver outside independent missions, in line with IMPACT guidance. • Regional hosting : Host regional admin/operations teams and (if needed) de-localized global staff, who remain functionally managed by HQ. Host mission-aligned staff, who cannot be based in their independent mission, due to operational / access constraints. • Collaborative support : Work in close collaboration with independent missions in the region, while regalian functions and line management responsibilities for independent missions remain centralized at HQ. Office development and operational oversight • Multi-country office set-up: Design and implement an efficient administrative and logistical system for the office, aligning it with IMPACT s global standards. • Risk management: Ensure effective risk management, including security, financial, and operational risks, implementing mitigation strategies in collaboration with HQ. • Legal and compliance : Where relevant, lead IMPACT s registration process and ensure the office s compliance with local laws, managing admin or legal challenges. Representation and external engagement • Regional representation: Act as IMPACT s representative with regional and integrated mission stakeholders, including donors, UN agencies, and local partners covering MENA. Remain informed on independent mission priorities to support regional donor engagement when relevant. • Partnership development: Build partnerships across the region (i.e., MENA), with a focus on forming robust, sustainable alliances with organizations that can facilitate IMPACT s research and programmes, beyond established country missions. • Context awareness : Maintain a strategic understanding of regional trends, needs, and opportunities, and coordinate with HQ and independent missions in MENA as well to leverage this knowledge for advocacy and to influence relevant decision-making. • Strategy and program development • Strategy development : In coordination with IMPACT HQ, develop a comprehensive regional strategic framework for MENA, defining the vision and priorities for IMPACT s activities and coverage across the region, beyond existing country missions, as well as for integrated country missions, as appropriate. • Programme strategy implementation: Lead team(s) on the development of regional and integrated mission programmes, aligned with IMPACT s regional strategy and continuous contextual analysis. • Quality and standards: Ensure IMPACT s standards are upheld in all regional and integrated mission activities, including global research quality and ethical benchmarks. Fundraising and financial sustainability • Donor engagement: Lead fundraising efforts, engaging with donors and cultivating relationships to secure funding for integrated missions and regional programmes. • Funding submissions : In coordination with the Regional Projects and Partnerships Manager (PPM), oversee and contribute to the development and submission of relevant project proposals, concept notes, and donor reports. • Financial accountability: Collaborate with Regional Finance Control Manager (FCM), to oversee budget management, financial forecasting, and reporting to ensure sustainable financial practices of the multi-country office and integrated missions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>• Work experience: Minimum 6 years of relevant experience in humanitarian settings, including experience leading and managing teams. • Academic qualifications: Master s degree or equivalent in a relevant discipline (e.g., humanitarian affairs, development studies, social sciences, political science, etc.). • Demonstrated ability to lead multi-disciplinary teams and manage complex workflows. • Capacity to work in a cross-cultural, fast-paced environment with tight deadlines. • Detailed understanding of the humanitarian coordination system, and donor and governmental requirements. • Experience in external engagement and advocacy with donors, UN, and other humanitarian and development stakeholders. • Excellent writing and communication skills, including experience producing briefs and presenting to high level stakeholders. • Fluency in English required; additional languages (e.g., French, Arabic) an asset.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Oxfam operates and supports multiple recycling facilities that process recyclable materials through equipment including balers, shredders, and associated waste handling systems. As part of Oxfam's commitment to continuous improvement, the organization recognizes the need to review existing health and safety arrangements, fire prevention measures, risk assessments, and implementation of control measures across its recycling facilities and supporting operations. Existing health and safety management systems are already in place, including designated Health and Safety personnel, risk assessments, and action plans. Oxfam seeks the support of an experienced Environment, Health and Safety (EHS) Technical Consultant to conduct an independent assessment and provide recommendations to strengthen fire prevention and overall safety management.</p><p>The consultant will:</p><ul><li>Review existing health and safety risk assessments and action plans for recycling operations.</li><li>Assess compliance with health and safety controls and procedures.</li><li>Evaluate fire prevention, detection, emergency response, and business continuity measures.</li><li>Support Oxfam's internal review process to identify potential contributing factors to incidents and lessons learned.</li></ul><p>Scope of Work</p><p>1. Field Site, Office, and Vehicle Inspections</p><ul><li>Conduct inspections of field sites, offices, and organizational vehicles to verify compliance with health, safety, and environmental standards.</li></ul><p>2. Office, Accommodation, and Residential Facility Safety Assessments</p><ul><li>Assess Amman offices, staff accommodation, and residential facilities to ensure compliance with applicable safety requirements, including:<ul><li>Fire detection and alarm systems.</li><li>Emergency evacuation plans and procedures.</li><li>Electrical and gas safety standards.</li><li>Occupancy and living-space requirements.</li><li>General building maintenance and housekeeping practices.</li><li>Emergency preparedness and response measures.</li><li>Adequacy, type, condition, and placement of fire extinguishers and first aid boxes.</li></ul></li></ul><p>3. Vehicle Safety and Fleet Evaluation</p><ul><li>Evaluate vehicle safety and driving practices with recommendations, including:<ul><li>Vehicle inspection, servicing, and preventive maintenance procedures.</li><li>Driver competency assessments and safe driving practices.</li><li>Delivery of defensive driving training and traffic accident management inductions.</li><li>Availability and condition of emergency equipment and first-aid kits in vehicles.</li></ul></li></ul><p>4. Driver Safety Induction</p><ul><li>Conduct driver inductions on traffic safety regulations, road risk management, and safe driving expectations.</li></ul><p>5. Hazard Identification and Corrective Action Follow-Up</p><ul><li>Conduct inductions and awareness sessions on hazard identification according to work location with recommend corrective actions and follow up on the implementation of safety improvements to ensure continuous compliance and risk reduction according to organization and country standards.</li></ul><p>6. Follow up with the safety team on any additional requirement needed for the organization. If the supplier wishes to propose modifications to the specification (which may provide a better way to achieve Oxfam s objectives) these must be considered as an alternative offer. The Supplier must make alternative offers in a separate letter to accompany the offer. OXFAM is under no obligation to accept alternative offers.</p><p>METHODOLOGY</p><p>The key steps to be followed though not explicit and the detailed modality and work plan will be agreed during consultation meeting include:</p><p>The consultant is expected to apply a combination of:</p><ul><li>Document review.</li><li>Site inspections.</li><li>Staff interviews and consultations.</li><li>Compliance assessment against Jordanian regulations and international good practice.</li><li>Gap analysis.</li><li>Risk assessment review.</li><li>Development of recommendations and action plans.</li></ul><p>Planned Timeline</p><p>Click Here to view the planned timeline</p><p>EXPERIENCE OR PROFILE REQUIREMENTS</p><p>The company/ individual(s) should have the following competencies:</p><ul><li>Minimum 7 years of experience in EHS management, industrial safety, recycling operations, or fire safety.</li><li>Experience working with NGOs, international organizations, or humanitarian agencies is desirable [Proficiency in [skill]</li><li>Advanced degree (Master is preferred) in Engineering, Environmental, or Natural Sciences, or in other related technical disciplines.</li><li>Professional certification in Health and Safety.</li><li>Considerable experience in a similar position.</li><li>Knowledge of machinery, equipment and tools.</li><li>100% of presence should be on the worksite.</li><li>Experience working with NGOs, international organizations, or humanitarian agencies is desirable.</li><li>Experience in waste management, recycling facilities, manufacturing, or similar industrial environments.</li><li>Strong report-writing and analytical skills.</li></ul><p>How to apply</p><p>APPLICATION PROCESS</p><p>Submission Instructions</p><p>Quotations and applications must reach Oxfam no later than 1st of July 2026 Responses must be submitted in English, electronically or by hand to: [AmmanPEMAIL_ADDRESS The subject of the mail should be: [RFQ-JOAMM-26-0090 Proposal Submission + [Name of bidder]]] Any questions, remarks or requests for clarification can be sent up to 7 days before the submission deadline in writing. The (anonymised) questions will be answered to all applicants.</p><p>Administrative Requirements</p><p>To be shortlisted for evaluation against award criteria, Click Here to view the documents must be submitted with this application.</p><p>Evaluation and Award Criteria</p><p>Click Here to view the evaluation and award criteria [Only quotations with combined scores of at least 50/70 points for the technical award criteria (approach paper and CV) qualify for the financial evaluation.] Oxfam withholds the right to conduct interviews with one or more potential suppliers before an award decision is made. The purpose of the interview is to seek further clarification on the submitted quotations and learn more about the background and previous experiences of the potential suppliers and their teams.</p><p>OTHER CONDITIONS</p><p>Conditions for participating in the procurement process are detailed in the Terms & Conditions of Bidding</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 7 years of experience in EHS management, industrial safety, recycling operations, or fire safety.</li><li>Experience working with NGOs, international organizations, or humanitarian agencies is desirable.</li><li>Advanced degree (Master is preferred) in Engineering, Environmental, or Natural Sciences, or in other related technical disciplines.</li><li>Professional certification in Health and Safety.</li><li>Considerable experience in a similar position.</li><li>Knowledge of machinery, equipment and tools.</li><li>100% of presence should be on the worksite.</li><li>Experience in waste management, recycling facilities, manufacturing, or similar industrial environments.</li><li>Strong report-writing and analytical skills.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ROLE PROFILE</p><p>Title Head of Operations and Finance</p><p>Functional Area Support Services Finance, Operations and Security</p><p>Reports to Country Director</p><p>Location Amman, Jordan</p><p>Travel required As Required</p><p>Effective Date ASAP</p><p>Grade Level 18</p><p>The organization Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. Plan actively unite children, communities and other people who share our mission to make positive lasting changes in children s and young people s lives. Plan support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. Plan place a specific focus on girls and women, who are most often left behind. Plan have been building powerful partnerships for children for more than 80 years and are now active in more than 70 countries. Plan International Jordan is established in 2016 and has programmes in governorates in the centre, north and south regions as well as host communities and Azraq camp</p><p>ROLE PURPOSE</p><p>The role reports directly to the Country Director and is a standing member of the Country Management Team (CMT). The Head of Operations and Finance provides strategic leadership and governance across Finance, Grants Management, Operations, Logistics, Security and Counter Fraud, ensuring that Plan Jordan's support functions operate efficiently, in full compliance with organisational policies and donor requirements, and in direct service of programme delivery. The post holder is expected to demonstrate a high degree of strategic acumen, forward thinking and analytical rigour in the execution of this role. S/he will anticipate financial and operational risks, provide evidence-based advisory support to the Country Director and CMT on the financial and operational implications of both strategic and operational plans, and ensure that all resource deployment decisions are grounded in value for money and long-term organisational sustainability.</p><p>Dimensions of the Role</p><p>As part of the Country Management Team, the role is responsible for leading the Operations and Finance teams and ensuring full financial governance of Plan Jordan, including grant budgeting, SAP oversight, donor reporting, audit management, cash flow oversight, and authorisation of payments above the designated threshold. The position also provides full operational governance across procurement strategy, logistics, fleet management, administration, asset management, security, and ICT strategic oversight. In addition, the role holds overall security oversight for all Plan Jordan offices and field locations and serves as the Counter Fraud focal point for Plan Jordan.</p><p>Accountabilities</p><p>1. Financial Strategy and Risk Management</p><ul><li>Lead the financial strategy of Plan Jordan and advise the CMT on financial and risk management issues.</li><li>Lead the annual budget, quarterly re-forecasting, and cost ratio management.</li><li>Oversee cash management, cash forecasting, and cash requests to the Regional Office/GH.</li><li>Maintain and update the Delegation of Authority (DOA) matrix with Country Director approval at least annually.</li><li>Authorise payments above the Accounting Coordinator's delegation threshold.</li><li>Ensure compliance with the local Operations Manual and global finance policies, including accurate and timely use of SAP, month-end and year-end closing processes, and coordination with the Regional Office on system upgrades and troubleshooting.</li><li>Maintain and regularly update the PIJO risk register in coordination with the Country Director and CMT, ensuring key financial, operational and reputational risks are identified, rated and mitigated.</li></ul><p>2. Grants and Partner Financial Management</p><ul><li>Oversee the full grant budgeting process, ensuring all grant budgets are adequately costed including fair allocation of shared costs.</li></ul><p>Internal:</p><ul><li>Country Director and Country Management Team members.</li><li>Regional and global finance, supply chain, ICT, Security technical teams.</li></ul><p>External :</p><ul><li>Donors, external auditors, government authorities, banking institutions, suppliers.</li></ul><p>Technical expertise, skills and knowledge</p><p>Essential</p><ul><li>Degree in Accounting, Finance, Business Management or any related field.</li><li>Minimum 7-10 years of progressively responsible experience spanning both Finance and Operations management in the INGO sector.</li><li>Demonstrated experience leading cross-functional teams covering Finance and Operations.</li><li>Knowledge of Jordanian financial and administrative laws.</li><li>Fluency in Arabic and English written and spoken.</li><li>Experience with SAP or equivalent ERP systems.</li></ul><p>Desirable</p><ul><li>Professional recognised accounting qualification (e.g. ACCA, CPA, CIMA) strongly preferred.</li><li>Previous experience managing donor compliance requirements for FCDO, EU/ECHO, or Danida-funded programmes.</li><li>Experience with security risk management or premises/fleet oversight in a humanitarian or development context.</li><li>Familiarity with Plan International's financial and operational systems and policies.</li><li>Experience managing organisational change processes, including restructuring or downsizing.</li><li>Strong negotiation and vendor/supplier management skills.</li></ul><p>Plan International s Values in Practice</p><p>We are open and accountable</p><ul><li>Promotes a culture of openness and transparency, including with sponsors and donors.</li><li>Holds self and others accountable to achieve the highest standards of integrity.</li><li>Consistent and fair in the treatment of people.</li><li>Open about mistakes and keen to learn from them.</li><li>Accountable for ensuring we are a safe organisation for all children, girls & young people</li></ul><p>We strive for lasting impact</p><ul><li>Articulates a clear purpose for staff and sets high expectations.</li><li>Creates a climate of continuous improvement, open to challenge and new ideas.</li><li>Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.</li><li>Evidence-based and evaluates effectiveness.</li></ul><p>We work well together</p><ul><li>Seeks constructive outcomes, listens to others, willing to compromise when appropriate.</li><li>Builds constructive relationships across Plan International to support our shared goals.</li><li>Develops trusting and win-win relationships with funders, partners and communities.</li><li>Engages and works well with others outside the organization to build a better world for girls and all children.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree in Accounting, Finance, Business Management or any related field.</li><li>Minimum 7-10 years of progressively responsible experience spanning both Finance and Operations management in the INGO sector.</li><li>Demonstrated experience leading cross-functional teams covering Finance and Operations.</li><li>Knowledge of Jordanian financial and administrative laws.</li><li>Fluency in Arabic and English written and spoken.</li><li>Experience with SAP or equivalent ERP systems.</li><li>Professional recognised accounting qualification (e.g. ACCA, CPA, CIMA) strongly preferred.</li><li>Previous experience managing donor compliance requirements for FCDO, EU/ECHO, or Danida-funded programmes.</li><li>Experience with security risk management or premises/fleet oversight in a humanitarian or development context.</li><li>Familiarity with Plan International's financial and operational systems and policies.</li><li>Experience managing organisational change processes, including restructuring or downsizing.</li><li>Strong negotiation and vendor/supplier management skills.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><strong>ROLE PURPOSE</strong></p><p>The role reports directly to the Country Director and is a standing member of the Country Management Team (CMT). The Head of Operations and Finance provides strategic leadership and governance across Finance, Grants Management, Operations, Logistics, Security and Counter Fraud, ensuring that Plan Jordan's support functions operate efficiently, in full compliance with organisational policies and donor requirements, and in direct service of programme delivery. The post holder is expected to demonstrate a high degree of strategic acumen, forward thinking and analytical rigour in the execution of this role. S/he will anticipate financial and operational risks, provide evidence-based advisory support to the Country Director and CMT on the financial and operational implications of both strategic and operational plans, and ensure that all resource deployment decisions are grounded in value for money and long-term organisational sustainability.</p><p><strong>Dimensions of the Role</strong></p><p>As part of the Country Management Team, the role is responsible for leading the Operations and Finance teams and ensuring full financial governance of Plan Jordan, including grant budgeting, SAP oversight, donor reporting, audit management, cash flow oversight, and authorisation of payments above the designated threshold. The position also provides full operational governance across procurement strategy, logistics, fleet management, administration, security, and ICT strategic oversight. In addition, the role holds overall security oversight for all Plan Jordan offices and field locations and serves as the Counter Fraud focal point for Plan Jordan.</p><p><strong>Accountabilities</strong></p><p><strong>1. Financial Strategy and Risk Management</strong></p><ul><li>Lead the financial strategy of Plan Jordan and advise the CMT on financial and risk management issues.</li><li>Lead the annual budget, quarterly re-forecasting, and cost ratio management.</li><li>Oversee cash management, cash forecasting, and cash requests to the Regional Office/GH.</li><li>Maintain and update the Delegation of Authority (DOA) matrix with Country Director approval at least annually.</li><li>Authorise payments above the Accounting Coordinator's delegation threshold.</li><li>Ensure compliance with the local Operations Manual and global finance policies, including accurate and timely use of SAP, month-end and year-end closing processes, and coordination with the Regional Office on system upgrades and troubleshooting.</li><li>Maintain and regularly update the PIJO risk register in coordination with the Country Director and CMT, ensuring key financial, operational and reputational risks are identified, rated and mitigated.</li></ul><p><strong>2. Grants and Partner Financial Management</strong></p><ul><li>Oversee the full grant budgeting process, ensuring all grant budgets are adequately costed including fair allocation of shared costs.</li><li>Approve donor financial reports and ensure timely, accurate submission.</li><li>Conduct or oversee financial due diligence of partners as part of partner assessment processes, and monitor operational compliance during implementation through periodic spot checks and risk assessments.</li><li>Lead capacity building support and training for (local) partners in all aspects of financial management, administration and operations.</li></ul><p><strong>3. Audit and Compliance</strong></p><ul><li>Lead audit management Finance and Operations combined ensuring all findings are addressed and corrective actions implemented.</li><li>Oversee the review of agreements and contracts and ensure compliance with Plan policies and Jordanian laws.</li><li>Act as Counter Fraud focal point for Plan Jordan; identify, manage and escalate counter fraud cases in line with global procedures.</li><li>Report all losses and incidents timely and consistently to the International Headquarters and Regional Office.</li></ul><p><strong>4. Procurement and Logistics</strong></p><ul><li>Provide overall management to all operations services procurement, logistics, fleet, administration, assets, and ICT to ensure optimum support to the Country Office and Programme Areas, including field office supply runs, distribution support and customs clearance where applicable.</li><li>Engage effectively with the programme and finance teams to ensure timely procurement support for all major grant start-ups.</li><li>Lead continual review of external service providers to improve competitiveness of procurement contracts and quality of goods and services.</li><li>Oversee LTA management and hold contracting authority above threshold.</li><li>Maintain and oversee the supplier prequalification framework and the PIJO vendor database, ensuring accuracy and compliance with organisational standards.</li><li>Oversee fleet management and asset administration across all PIJO locations, including vehicle allocation, maintenance schedules, fuel monitoring, asset tagging, annual verification and disposal in compliance with Plan's global policies.</li><li>Ensure adequate ICT infrastructure, connectivity, data protection and business continuity across all PIJO offices, and that the ICT Officer provides effective day-to-day technical support to all staff.</li><li>Oversee office management across all PIJO locations, including lease agreements, facilities maintenance, utilities and minimum standards for staff safety and operational functionality.</li><li>Oversee the development and implementation of up-to-date in-country operations policies, procedures and guidelines in compliance with Plan's global standards and donor requirements.</li></ul><p><br></p><p><strong>Technical expertise, skills and knowledge</strong></p><p><strong>Essential</strong></p><ul><li>Degree in Accounting, Finance, Business Management or any related field.</li><li>Minimum 7-10 years of progressively responsible experience spanning both Finance and Operations management in the INGO sector.</li><li>Demonstrated experience leading cross-functional teams covering Finance and Operations.</li><li>Knowledge of Jordanian financial and administrative laws.</li><li>Fluency in Arabic and English written and spoken.</li><li>Experience with SAP or equivalent ERP systems.</li></ul><p><strong>Desirable</strong></p><ul><li>Professional recognised accounting qualification (e.g. ACCA, CPA, CIMA) strongly preferred.</li><li>Previous experience managing donor compliance requirements for FCDO, EU/ECHO, or Danida-funded programmes.</li><li>Experience with security risk management or premises/fleet oversight in a humanitarian or development context.</li><li>Familiarity with Plan International's financial and operational systems and policies.</li><li>Experience managing organisational change processes, including restructuring or downsizing.</li><li>Strong negotiation and vendor/supplier management skills.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Technical expertise, skills and knowledge</strong></p><p><strong>Essential</strong></p><ul><li>Degree in Accounting, Finance, Business Management or any related field.</li><li>Minimum 7-10 years of progressively responsible experience spanning both Finance and Operations management in the INGO sector.</li><li>Demonstrated experience leading cross-functional teams covering Finance and Operations.</li><li>Knowledge of Jordanian financial and administrative laws.</li><li>Fluency in Arabic and English written and spoken.</li><li>Experience with SAP or equivalent ERP systems.</li></ul><p><strong>Desirable</strong></p><ul><li>Professional recognised accounting qualification (e.g. ACCA, CPA, CIMA) strongly preferred.</li><li>Previous experience managing donor compliance requirements for FCDO, EU/ECHO, or Danida-funded programmes.</li><li>Experience with security risk management or premises/fleet oversight in a humanitarian or development context.</li><li>Familiarity with Plan International's financial and operational systems and policies.</li><li>Experience managing organisational change processes, including restructuring or downsizing.</li><li>Strong negotiation and vendor/supplier management skills.</li></ul><p></p></section>
<p><h4>Responsibilities:</h4>
<p><strong>Lead electrical design</strong> from feasibility and basis of design (BoD) through detailed design, tender, and construction support for aviation facilities.</p>
<p><strong>Own the electrical power strategy</strong> for large-scale facilities (e.g., hangar bays): MV/LV distribution, redundancy, load management, earthing, and control philosophies—balancing reliability, safety, and energy performance (IEC/NFPA context).</p>
<p><strong>Engineer electrical systems</strong> for hazardous operations: paint booths/rooms, fuel-cell maintenance areas, welding zones—ensuring compliance with ATEX/IECEx and coordination with mechanical ventilation and controls.</p>
<p><strong>Design and specify power systems</strong> for aviation facilities: transformers, generators, UPS, distribution boards, and backup systems for mission-critical operations.</p>
<p><strong>Integrate electrical utilities</strong> across MRO and workshop environments—ground power units (GPU), PCA interfaces, process equipment loads, and coordination with mechanical, fire/life safety, and control systems.</p>
<p><strong>Shape electrical systems</strong> for catering facilities: resilient power distribution for kitchens, cold-chain systems, and hygienic areas aligned with HACCP/ISO 22000 requirements.</p>
<p><strong>Deliver BIM-led coordination</strong> (Revit/Navisworks) across architecture, structures, MEP, and specialist systems; lead clash resolution and model QA.</p>
<p><strong>Perform calculations and studies:</strong> load estimation, cable sizing, protection coordination, short-circuit analysis, and lighting design.</p>
<p><strong>Author technical documents:</strong> BoD, load schedules, single-line diagrams (SLDs), specifications, and commissioning plans.</p>
<p><strong>Mentor and review engineers/designers;</strong> lead design reviews, HAZOPs, and constructability/operability workshops.</p>
<p><strong>Engage stakeholders</strong>—airlines, MROs, airport operators, and authorities—to secure approvals and ensure smooth delivery.</p>
<p><strong>Lead retrofit, refurbishment, and brownfield upgrades</strong> in operational airport environments—assessing existing systems, planning phased upgrades, and integrating new systems with minimal disruption while improving capacity, compliance, and energy performance.</p>
<h4>Key systems & domains you’ll cover:</h4>
<ul>
<li>Hangars & workshops: MV/LV distribution, ground power units (GPU), PCA electrical interfaces, high-bay lighting, emergency power, earthing and bonding for aircraft safety, and hangar door electrics.</li>
<li>Paint/corrosion control: hazardous-area electrical systems, explosion-proof equipment, interlocks, LEL monitoring interfaces, and ATEX/IECEx compliance coordinated with ventilation and controls.</li>
<li>Welding & fabrication: power distribution for welding equipment, equipment earthing, task lighting, and integration with extraction/LEV systems aligned with OSHA/ACGIH guidance.</li>
<li>Power systems: transformers, generators, UPS, LV panels, and distribution networks designed for redundancy, resilience, and mission-critical operations.</li>
<li>Catering facilities: resilient power supply for kitchens, cold rooms/freezers, food processing areas, and hygienic zoning aligned with HACCP/ISO 22000 requirements.</li>
<li>ELV & controls: fire alarm systems (NFPA 72), ICT, security (CCTV/access control), structured cabling, and BMS/SCADA integration for operational monitoring and control.</li>
</ul>
<h4>Qualifications:</h4>
<ul>
<li>Bachelor’s degree in electrical engineering; master’s degree preferred.</li>
<li>Professionally registered (CEng, PE, or equivalent).</li>
<li>15+ years' experience in electrical building services design, including aviation and complex infrastructure projects.</li>
<li>Demonstrated experience leading multidisciplinary design teams and delivering major projects.</li>
</ul>
<h4>Technical expertise:</h4>
<ul>
<li>Strong knowledge of international electrical design codes, standards, and aviation requirements.</li>
<li>Expertise in MV/LV power distribution, load assessments, protection systems, and earthing design.</li>
<li>Proficiency in BIM and industry-standard design software, including Revit, Navisworks, ETAP, and Dialux.</li>
<li>Experience in airport facilities, terminal buildings, and aviation-related infrastructure is highly desirable.</li>
</ul></p><p></p>
<p>We are growing our engineering team and are looking for a technically strong Engineering Manager to lead one of our delivery teams. This is a delivery-focused leadership role: your job is to turn a cross-functional roadmap into shipped, high-quality software on a predictable cadence, while providing the technical insight and guidance needed to keep delivery pragmatic, reliable, and well-executed. The team has two clear areas of ownership. First, the Hotels domain, the guest-facing and hotel-operations features that serve our enterprise hotel customers, from in-room and on-property ordering through to stay-management and guest-services capabilities. Second, third-party integrations such as POS's (Point of Sale), PMS (Property Management System), payment gateways, and loyalty connections that the Hotels business depends on, where you own the technical relationship end-to-end. You own the throughput, quality, and getting integration-heavy work delivered efficiently. This role reports to the Engineering Director.</p><p>Your mission</p><p>You own the delivery health of your squad end-to-end. You take a mixed backlog of integration, platform, and product work and ship it predictably, at high quality, with the dependencies managed and the risks surfaced early.</p><p>Key responsibilities</p><ul><li>Manage a team of full stack engineers, actively drive their growth, performance, and engagement. Mobile engineers are a possibility as well.</li><li>Turn quarterly roadmaps into a realistic delivery plan, track progress, and report status with metrics against company goals.</li><li>Run tight agile processes and continuously improve them based on delivery metrics.</li><li>Manage dependencies across different domains, with external integration partners, escalating and resolving blockers early (e.g. with POS systems etc.).</li><li>Review RFCs and technical proposals, providing feedback on design, scalability, security, and integration risk, and helping the team converge on sound decisions before things enter a delivery commitment.</li><li>Lead technical discussions with third-party integration partners, translating between partner APIs and constraints and wi-Q's architecture, and owning the technical feasibility view in those conversations.</li><li>Improve engineering process and delivery metrics (for example cycle time, deployment frequency, change-failure rate, and defect escape rate), and use them to drive decisions.</li><li>Uphold security and compliance obligations relevant to the team's work (e.g. PCI DSS etc.), embedding them into how the squad builds rather than treating them as an afterthought.</li><li>Draft and track team OKRs and engineering KPIs (e.g. DORA); when the team is off track, show what is being done about it.</li><li>Coordinate across Product, Customer Success, DevOps, and the Foodics counterparts to deliver shared goals.</li></ul><p>What success looks like (first 6-12 months)</p><ul><li>The team has a predictable delivery cadence, with sprint and quarterly commitments met at a consistent and improving hit rate.</li><li>Cross-team and third-party dependencies are visible and managed early, so the squad is rarely blocked and rarely blocks others.</li><li>Release quality is measurably higher: fewer escaped defects and a faster, safer path from merge to production.</li><li>Delivery from the team contributes directly to improving TTV for new customer go-lives and to protecting NRR through platform stability.</li><li>The team is fully staffed, ramped, and retained, with a clear working model and a healthy engagement signal.</li><li>Product, Commercial, and Customer Success stakeholders trust the team's estimates, status, and risk flags.</li></ul><p>Your skills</p><ul><li>Demonstrated experience managing a team of software engineers, with a track record of delivering on commitments predictably.</li><li>Strong command of agile and lean delivery practices (sprints, kanban, estimation, refinement) and the maturity to adapt process to context rather than apply it dogmatically.</li><li>Proven ability to manage dependencies and coordinate delivery across multiple teams and external partners.</li><li>Technically strong: able to review RFCs and technical proposals critically, reason about architecture, scalability, and integration risk, scope engineering spikes, and hold your own in technical discussions with engineers and third-party partners.</li><li>Fluency with delivery and quality metrics, and the discipline to lead with data over anecdote.</li><li>Excellent written and verbal communication in English; able to lead with the conclusion, be concise, and be specific about blockers and decisions needed.</li><li>Ability to translate technical concepts into easily digestible language for non-technical business stakeholders.</li><li>Experience operating in multi-market or multi-region environments, ideally with distributed and remote teams.</li><li>Comfortable in a fast-moving scale-up where priorities shift and ambiguity is normal.</li></ul><p>Nice-to-haves</p><ul><li>Experience in B2B SaaS with high-volume B2C traffic patterns.</li><li>Background in hospitality-tech, food and beverage, payments, or last-mile delivery.</li><li>Working knowledge of our stack: Google Cloud Platform (GCP), Kubernetes, GitHub, PHP/Symfony, NodeJS, Typescript, and a mobile stack (Capacitor, Ionic, or React Native).</li><li>Familiarity with integrating third-party systems (POS, PMS, payment gateways, delivery aggregators) and the reliability challenges they bring.</li><li>Experience hiring and scaling engineering teams in the MENA region.</li><li>BSc or MSc degree (or equivalent experience).</li></ul><p>What we offer</p><ul><li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.</li><li>Encouragement to grow into a Feature Development Lead.</li><li>A competitive salary.</li><li>Ample time to learn new concepts - including paid development and business-related conferences.</li><li>Fully remote working, no commuting expenses.</li><li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.</li><li>25 days holiday (plus bank holidays), with an additional day per year of service.</li><li>Regular all-company socials and quarterly team socials.</li><li>A team that genuinely likes learning and shipping together.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Demonstrated experience managing a team of software engineers, with a track record of delivering on commitments predictably.</li><li>Strong command of agile and lean delivery practices (sprints, kanban, estimation, refinement) and the maturity to adapt process to context rather than apply it dogmatically.</li><li>Proven ability to manage dependencies and coordinate delivery across multiple teams and external partners.</li><li>Technically strong: able to review RFCs and technical proposals critically, reason about architecture, scalability, and integration risk, scope engineering spikes, and hold your own in technical discussions with engineers and third-party partners.</li><li>Fluency with delivery and quality metrics, and the discipline to lead with data over anecdote.</li><li>Excellent written and verbal communication in English; able to lead with the conclusion, be concise, and be specific about blockers and decisions needed.</li><li>Ability to translate technical concepts into easily digestible language for non-technical business stakeholders.</li><li>Experience operating in multi-market or multi-region environments, ideally with distributed and remote teams.</li><li>Comfortable in a fast-moving scale-up where priorities shift and ambiguity is normal.</li><li>Experience in B2B SaaS with high-volume B2C traffic patterns.</li><li>Background in hospitality-tech, food and beverage, payments, or last-mile delivery.</li><li>Working knowledge of our stack: Google Cloud Platform (GCP), Kubernetes, GitHub, PHP/Symfony, NodeJS, Typescript, and a mobile stack (Capacitor, Ionic, or React Native).</li><li>Familiarity with integrating third-party systems (POS, PMS, payment gateways, delivery aggregators) and the reliability challenges they bring.</li><li>Experience hiring and scaling engineering teams in the MENA region.</li><li>BSc or MSc degree (or equivalent experience).</li></ul>