Operation Specialist Jobs in Jordan
2852 Jobs Found
Terre des hommes Foundation
Jordan - Amman
<p><strong>Starting position: 15/10/2026<br>
<br>
Duration : Fixe-term Contract (12 Month Duration)<br>
<br>
Rate of activity : 100%<br>
<br>
Place of work : MENA Regional Office - Amman, Jordan</strong><br>
<br>
<br>
<strong> Deadline for applications:</strong> Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.<br>
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Terre des hommes (Tdh) :<br>
<br>
The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p>
<p><strong>Context :</strong><br>
<br>
Terre des hommes Lausanne (Tdh), founded in 1960, is Switzerland's largest children's rights organisation. Tdh is dedicated to making meaningful and lasting changes in the lives of children and young people, especially those who are most at risk. Tdh is active in some thirty countries, in humanitarian and development contexts. In the Middle East (MENA), Tdh intervenes directly in 7 countries (Afghanistan, Egypt, Iraq, Jordan, Lebanon, Palestine and Syria).<br>
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<strong>Main responsibilities:</strong><br>
<br>
Under the direct supervision of the Regional Finance Coordinator, the Regional Finance Officer provides technical support to the financial management of the region (regional office and country offices). He/she supports budget monitoring, in particular the optimization of the region's budgets, leads coordination between countries and the region, and actively participates in the preparation and annual review of budgets. He/she contributes to the management and consolidation of multi-country or regional financing, particularly when the region is the lead partner. He/she ensures the proper application of internal and donor procedures and the quality and reliability of financial reports<br>
<br>
<strong>Specific responsibilities:</strong><br>
<br>
<strong>Support to the management of the region</strong></p>
<p><strong>Regional Office Financial Management Support</strong></p>
<p>· Manage the regional office accounting and control of the analytical allocations</p>
<p>· Preparation of the monthly budget monitoring (FMT cycle) and contribute to the financial balance of the regional office, including providing analysis and feedback support to the regional management team</p>
<p>· Conduct meetings with budget holders to review project budgets, analytical allocations and financial situation when the regional office is lead.</p>
<p>· Organize the monthly coordination between the country CAFs and the region (communication of allocations from the country offices hosting the regionals, sharing of the list of expenses, communication of good practices)</p>
<p>· Participate in the development of donor budgets when the regional office is the lead or during multi-country proposals</p>
<p>· Preparation of the annual regional budget as well as periodic budget revisions</p>
<p>· Preparing financial reports of the budgets for the regional office is led in accordance with the donor reporting schedule and sending them for validation to RC Finance, identify and report financial risks to Finance RC</p>
<p>· Communicate with the Regional Logistics Officer the configuration of country contracts including regional costs</p>
<p>· Follow up with the Regional Logistics manager on purchase requests, payments and monitoring of regional expenses</p>
<p>· Follow with the regional HR department for the monthly payroll and legal deductions payments.</p>
<p>· Ensuring the confidentiality of financial information</p>
<p><strong>Support to the management of the country offices delegated by the Regional FC</strong></p>
<p><strong>Regional Financial Monitoring</strong></p>
<p>· Ensure the control of the analytical allocations of the monthly accounting of the country offices</p>
<p>· Monthly control and analysis of the country offices' budget monitoring (FMT cycle) include monitoring burn rates, ensuring alignment with project implementation timelines and budget performance, the control of their monthly cash request, and identifying financial risks, trends, variances and provide recommendations to the Regional Finance Coordinator.</p>
<p>· Track corrections of donor payments in CRM by country offices.</p>
<p>· Contribute to the regional financial data consolidation and preparation of financial dashboards with analysis for regional management.</p>
<p>________________________________________</p>
<p><strong>Budgeting and Financial Planning</strong></p>
<p>· Support Country Offices in annual budgeting, periodic reviews and project budget development.</p>
<p>· Participate in the control of budgets for new funding requests and potential amendments from country offices according to the validation thresholds in place before submission to the RC Finance for validation</p>
<p>· Assist in budget revisions, realignments, and donor budget modifications.</p>
<p>· Review proposed budgets to ensure consistency with donor guidelines and organizational policies.</p>
<p>· Contribute to regional financial planning and forecasting.</p>
<p>________________________________________</p>
<p><strong>Donor Financial Compliance</strong></p>
<p>· Ensure compliance with donor regulations and grant agreements.</p>
<p>· Monitor country office financial reports according to the validation thresholds in place, in accordance with the donor reporting schedule and send them for validation by the Finance RC</p>
<p>· Support Country Offices in the preparation of donor financial reports.</p>
<p>· Review financial reports before submission to ensure accuracy and compliance.</p>
<p>· Provide guidance on eligible costs, budget utilization, and financial documentation requirements.</p>
<p>________________________________________</p>
<p><strong>Financial Systems and Tools</strong></p>
<p>· Ensure Country Offices maintain updated financial monitoring tools and accounting records.</p>
<p>· Support the improvement and harmonization of regional financial management tools and templates.</p>
<p>· Assist with troubleshooting financial system issues and liaise with relevant departments when needed.</p>
<p>· Promote best practices in financial data management.</p>
<p>________________________________________</p>
<p><strong>Internal Controls and Risk Management</strong></p>
<p>· Support the implementation of internal financial controls, Risk and Capacity Assessments across Country Offices.</p>
<p>· Monitor compliance with organizational finance policies and procedures.</p>
<p>· Identify financial risks and propose mitigation measures.</p>
<p>· Contribute to internal audits, donor audits, and follow-up on audit recommendations.</p>
<p>________________________________________</p>
<p><strong>Capacity Building and Technical Support</strong></p>
<p>· Provide technical support to Country Finance teams on financial management issues.</p>
<p>· Deliver guidance on donor regulations, financial reporting, and budget management.</p>
<p>· Contribute to the strengthening of Country Office finance staff through training and coaching.</p>
<p>________________________________________</p>
<p><strong>Coordination and Communication</strong></p>
<p>· Maintain regular communication with Country Office Finance teams, including regular meetings.</p>
<p>· Contribute to regional finance meetings and financial decision-making.</p>
<p>· Support cross-department coordination with Programs, HR, and Operations teams.</p>
<p>Perform other duties related to the position as required and prioritized by hierarchy</p>
<p><br>
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<strong>**The full Job Description will be shared with shortlisted candidates.**<br>
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Education :</strong> University degree or equivalent business school in Finance and/or Management Control<br>
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<strong>Experience / Skills :</strong><br>
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Minimum 3 years of professional experience in a similar role</p>
<p><strong>Skills:</strong></p>
<p>· Manage your time and priorities, meet deadlines and be punctual.</p>
<p>· Communicate in a clear, concise and respectful manner.</p>
<p>· Respond in an elaborate and constructive manner to your interlocutors.</p>
<p>· Ability to manage stress and emotions, ability to work under pressure</p>
<p>· Ability to work in a multicultural environment and team spirit</p>
<p>· Provide advice in their area of specialization in a spirit of partnership.</p>
<p>· Know and respect the rules and processes of the various areas related to your activity.</p>
<p>· Contribute to the development of tools and methods useful to the activities of his/her sector.</p>
<p>· Excellent knowledge of financial procedures, auditing and general accounting requirements</p>
<p>· Knowledge of the functioning of major humanitarian donors and their financial and administrative requirements is desirable.</p>
<p>· Ability to evaluate, analyze, improve/propose improvements in procedures/tools.<br>
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<strong>Languages :</strong><br>
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English - Arabic<br>
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<strong>IT knowledge :</strong><br>
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Proficiency in computer tools, including an advanced level of Excel,</p>
<p>Knowledge of SAGA is a plus</p>
<p><strong>Tdh General Code of Conduct and Ethical Policies</strong> :</p>
<ul>
<li>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</li>
</ul>
<ul>
<li>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</li>
</ul>
<ul>
<li>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</li>
</ul>
<ul>
<li>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</li>
</ul>
<ul>
<li>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</li>
</ul>
<p><strong>Procedure:</strong><br>
<br>
Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br>
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<strong>References :</strong><br>
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Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>
International Committee of the Red Cross (ICRC)
Jordan - Amman
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for a <strong>PFL Team Leader at</strong> the <strong>SYJ Protection Department</strong><strong> based in Amman, Jordan.</strong></p>
<p>The SYJ Protection of family links Field Officer 3 (PFL Field Officer 3) supports the implementation and monitoring of ICRC PFL activities set by the Syria delegation for the Syria Support Office (SYJ) based in Amman. SYJ plays the role of a Protection back office for the Syria delegation.</p>
<p><strong>___________________________________________________________________________________________</strong></p>
<p><strong><u>General duties</u></strong></p>
<ul>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li>
<li>Understands and adheres to the ICRC Code of Conduct</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li>
<li>Always respects and observes staff regulations and security rules</li>
<li>Always professionally represent the ICRC</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary, and most often for other tasks of the SYJ unit</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<p>In line with existing working procedures, and institutional guidelines, the PFL Field Officer 3:</p>
<ul>
<li>Under the supervision of the Head of SYJ and in line with established workflows; ensures that proper individual follow-up of cases is provided, by communicating with other ICRC structures, the sub-delegations in Syria, and National Societies for all STM PFL-related individual requests and caseload revision analysis and leads the work of their team for this purpose.</li>
<li>Supports the Head of SYJ in the implementation of protection activities in Syria in line with existing PFL guidelines and working procedures and ensures proper supervision and timely management of all PFL requests (including F/FF, AoA/TC, non-indexed cases, missing caseload, etc.) attributed from the STM inbox (dam_tracing_services) as well as demands for analysis.</li>
<li>Provides Backoffice support to the protection team in Syria related to any PFL question raised (collections of requests, establishment of lists, follow up on “to-dos”, transmission of documents/cases, analysis etc.).</li>
<li>Is responsible to attribute tasks and caseloads to their team and takes concretely part in the treatment of complex cases directly (approx. 20% of the daily treatment of cases), especially when it involves coordination with other colleagues from other sections/ departments/ Syria.</li>
<li>Is the PFL counterpart of the Data Manager in charge of the files h/she supervises for any question related to data processes; the tools and transmission of information.</li>
<li>Filters and summarizes weekly all issues and questions to be addressed regarding the daily business to report to the Head of SYJ and shares further when relevant.</li>
<li>Censors and processes Red Cross Messages and enter them in the ICRC SYJ Tracking Tool, and flags patterns/inconsistencies to the Head of SYJ.</li>
<li>Ensures data entry and quality control of PFL cases managed by their team (incoming/outgoing).</li>
<li>Ensures team’s adherence to PROT6 procedures and workflows. Any required interpretation/ doubt on its application must be escalated and mitigated with the Head of SYJ.</li>
<li>Ensures that their own entries in the Tracking Tool corresponds and mirror the necessary data in the PROT6, as well in the physical individual files, according to the predefined standards (DATA).</li>
<li>Is the Focal Point for analysing and prioritizing the caseloads to be addressed by their team in line with the objectives of concerned departments (under the lead of DAM) to, ultimately, enable the Head of SYJ and the Coordination in DAM to set up PFL/Missing priorities.</li>
<li>Contributes to supervise the B2 positions in the Unit for the daily management of the STM, the treatment of AoAs/RCMs/Notifications/Attestations/TCs, cases to be analysed and all referrals, when needed.</li>
<li>Performs regular follow-up of individual specific cases with the National Societies and ICRC delegations and structures for related individual requests whenever complex cases arise and require their expertise (under the supervision of the Head of SYS when relevant),</li>
<li>Ensures the sustainability of the work among the team members and the coordination with the staff of other teams.</li>
<li>Delivers briefing and ensures onboarding to staff involved upon Head of SYJ demand and in cooperation with other team leaders.</li>
<li>Recruit SYJ team members when needed, under the supervision of the Head of SYJ.</li>
<li>Ensures the mobilization of their team when SYJ collective efforts are requested under pressure to treat other unit’s files.</li>
<li>Keeps abreast of the political developments in Syria and monitors and documents Syria PFL and missing person files related topics, as per Caseload Revision and Analysis tasks, in line with DAM requests.</li>
<li>Undertakes archiving tasks in line with standard procedures.</li>
<li>Supports the post- and pre-visit preparations of the field teams in Syria PFL wise.</li>
<li>Translates/interprets upon request for SYJ.</li>
<li>Contributes to reporting and the collection of statistical data.</li>
<li>Carries out administrative tasks relating to the follow-up of PFL activities.</li>
<li>Carries out additional tasks relating to PFL/Missing in Syria and supports other tasks of the SYS-SYJ workload on demand of the Head of Unit.</li>
</ul>
<p><strong><u>PEOPLE MANAGEMENT RESPONSIBILITIES </u></strong></p>
<ul>
<li>S/he manages, coordinates, coaches, and monitors a team of 1 to 5 PFL Field Officers to conduct daily PFL activities spanning from quality control to addressing, sharing and reporting on PFL cases with a large number of National Societies/ICRC Delegations (= Family Links Network).</li>
<li>Understands and supervises the Performance Management & Development (PMD) activities for the assigned team.</li>
<li>Makes sure that deadlines for the PMD cycle are met.</li>
<li>Engages in ongoing and continuous feedback and support, for employees directly supervised.</li>
<li>Organizes regular meetings with the Head of SYJ.</li>
<li>Organizes, along with the Head of SYJ, regular meetings within the assigned team to ensure optimal coordination of the work and proper flow of information.</li>
<li>Plans and coordinates the annual leave of the field officers under their supervision ensuring continuity of the operations throughout the year and making sure that there are no outstanding holiday balances at the end of the year.</li>
<li>Coordinates and supports the employees under their supervision in their personal development by coaching and advising them on internal and external training and development possibilities.</li>
</ul>
<p><strong><u>EDUCATION AND PROFESSIONAL EXPERIENCE REQUIRED </u></strong></p>
<ul>
<li>University degree or equivalent in law, social science, international relations or related field.</li>
<li>6 to 9 years of experience working in humanitarian organizations or with a client-focused organization</li>
<li>Experience in RFL/tracing or Protection is a strong asset.</li>
<li>Experience with the ICRC, the International Federation, or a National Society is an asset.</li>
<li>Staff management experience</li>
<li>Ability to communicate empathically with affected populations.</li>
<li>Excellent command (spoken and written) of English and Arabic (Turkish, Kurdish or French an asset).</li>
<li>Advanced computer skills, including Microsoft Office suite, SharePoint.</li>
<li>Proven technical skills in CRM and/or PROT 6 is an asset.</li>
<li>Strong analytical abilities with a keen attention to detail.</li>
<li>Case management and data management is a strong asset</li>
</ul>
<p><br>
<strong><u>COMPETENCIES</u></strong></p>
<ul>
<li>PFL - policies, frameworks, guidelines and procedures</li>
<li>Planning and Organizing</li>
<li>Emotional Intelligence</li>
<li>Coaching and mentoring</li>
<li>Analytical thinking</li>
<li>Humanitarian search methods and process</li>
<li>Case Management in Protection</li>
<li>Usage of Data in Protection</li>
<li>Accountability to affected populations (Do no harm)</li>
</ul>
<p>Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: <strong>26<sup>th</sup> August 2026</strong> the position will be filled once we find the right candidate, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before <strong>26<sup>th</sup> August 2026</strong></li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a resume in English will be considered.</li>
<li>Salary range between 1 ,737 – 2,086 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants</strong>. However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
Tech Solutions
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a dedicated and detail-oriented Accountant to join our dynamic team in the public sector. This role is vital to ensuring the financial integrity and compliance of our organization. As an Accountant, you will play a key role in managing financial records, preparing reports, and contributing to our mission of transparency and accountability in public service. You will have the opportunity to work alongside a passionate team committed to making a difference in the community.</p><p>In this position, you will not only be responsible for day-to-day accounting tasks, but you will also have the chance to grow your career through various training and development programs we offer. Our organization values continuous learning and encourages employees to pursue professional certifications. With a supportive team culture, you will find yourself in an environment that fosters collaboration and innovation, where your contributions are recognized and rewarded.</p><p>As you advance in your career, you will have opportunities to take on more complex financial projects and potentially move into leadership roles within the accounting department. We believe in promoting from within and providing our employees with the resources they need to achieve their professional goals. Join us and be part of a team that not only values your expertise but also invests in your future.</p><p><b>Responsibilities:</b></p><ol><li>Prepare and maintain accurate financial records, ensuring compliance with relevant laws and regulations, using accounting software to facilitate efficient data management and reporting.</li><li>Conduct regular reconciliations of bank statements and financial accounts to ensure accuracy and identify discrepancies, utilizing analytical skills to resolve issues promptly.</li><li>Assist in the preparation of monthly, quarterly, and annual financial reports, providing insights into financial performance and trends to support strategic decision-making.</li><li>Collaborate with internal departments to gather financial data and provide assistance during audits, ensuring all documentation is complete and readily available for review.</li><li>Manage accounts payable and receivable processes, ensuring timely payments and collections, and maintaining good relationships with vendors and clients.</li><li>Monitor and analyze financial performance against budget forecasts, identifying variances and recommending corrective actions to enhance financial stability.</li><li>Support the implementation of new accounting systems and processes, contributing to the improvement of operational efficiency and accuracy in financial reporting.</li><li>Provide guidance and training to junior accounting staff, fostering a culture of professional development and knowledge sharing within the team.</li><li>Stay updated on industry trends and changes in regulations, proactively adjusting accounting practices to maintain compliance and improve financial operations.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficiency in accounting software, such as QuickBooks or SAP, to manage financial data efficiently.</li><li>Strong analytical skills to interpret financial data and identify trends that impact organizational performance.</li><li>Excellent attention to detail to ensure accuracy in financial reporting and compliance.</li><li>Effective communication skills for collaboration with team members and presentation of financial findings.</li><li>Knowledge of tax laws and regulations to ensure compliance in financial practices.</li><li>Ability to work under pressure and meet tight deadlines while maintaining high-quality standards.</li><li>Strong organizational skills to manage multiple tasks and priorities in a fast-paced environment.</li></ul></div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br>
<br>
<br>
</span><p><span>The primary objective of the “Glbal D&T AMS Executive – Express” is to integrate into the global Express Digital & Technology end user support team, possessing comprehensive knowledge and support of all Express Digital & Technology products and solutions.</span></p><br><br>
<br>Job Description
<br><br>
<ul>
<li>Manage and resolve all technical queries and day-to-day issues arising from GSO and Aramex network. </li>
</ul>
<ul>
<li>Monitor, respond to, and resolve all technical support tickets logged by end users within agreed business SLAs. </li>
</ul>
<ul>
<li>Provide effective communication and stakeholder engagement throughout the ticket resolution cycle. </li>
</ul>
<ul>
<li>Maintain comprehensive knowledge of all Express Technology products offered globally to the business, ensuring that customer expectations are met. </li>
</ul>
<ul>
<li>Work closely with all users and other team to handle all their queries. </li>
</ul>
<ul>
<li>Participate in periodic and daily team meetings and other activities for the Express teams. </li>
</ul>
<ul>
<li>Guide and support peers by sharing knowledge and best practices for resolving technical issues. </li>
</ul>
<ul>
<li>Support product implementations when needed (onsite and remotely). </li>
</ul>
<ul>
<li>Participate in the internal product testing team for any new developments and enhancement projects. </li>
</ul>
<ul>
<li>Build a knowledge base of frequent requests and incidents for cross-team knowledge sharing. </li>
</ul>
<ul>
<li>Analyze technical issues and suggest solutions for repetitive issues to reduce tickets and improve efficiency. </li>
</ul>
<ul>
<li>Ensure effective integration of support systems with broader Digital & Technology objectives. </li>
</ul>
<ul>
<li>Maintain solution documentation as appropriate for future reference and knowledge sharing. </li>
</ul>
<ul>
<li>Ensure all tickets are resolved in a timely manner, avoiding escalations, and maintaining high standards of support. </li>
</ul>
<ul>
<li>Assist with capacity plans, including equipment and resources, to ensure timely delivery of support and project outcomes. </li>
</ul>
<ul>
<li>Monitor and challenge KPIs for support performance, identifying gaps and areas for service improvement. </li>
</ul>
<ul>
<li>Suggest and implement solutions to reduce the number of repetitive issues and tickets, contributing to cost efficiency in support operations. </li>
</ul>
<ul>
<li>Collaborate with vendors to ensure optimal performance and support delivery, identifying areas for improvement and efficiency gains</li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li>A university degree in technology-related fields (Computer Science, Engineering, Information Technology). </li>
</ul>
<ul>
<li>Up to 2 years of experience in L1/Tier 1 end-user support and knowledge of ticketing systems is desirable. </li>
</ul>
<ul>
<li>Proficiency in Microsoft SQL database T-SQL is required. </li>
</ul>
<ul>
<li>Knowledge of system integrations and APIs is plus. </li>
</ul>
<ul>
<li>Knowledge of or certifications in ITIL is plus. </li>
</ul>
<ul>
<li>Knowledge of the Express shipping and distribution industry is plus. </li>
</ul>
<ul>
<li>Experience in building reports is plus. </li>
</ul>
<ul>
<li>Excellent listening and interpersonal skills, with a strong attention to detail. </li>
</ul>
<ul>
<li>Excellent written and oral communication skills in English. </li>
</ul>
<ul>
<li>Proficient in documenting root causes and providing solutions. </li>
</ul>
<ul>
<li>Skilled in analyzing recurring issues to identify patterns and implement/suggest effective solutions. </li>
</ul><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>
</div>
Jordan - Amman
<p><h4>Job purpose</h4>
<p>Coordinate the travel requests and provide professional service for employees efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p>
<h4>Key accountability areas</h4>
<p><strong>Reservations of air tickets and hotel rooms:</strong></p>
<ul>
<li>Handling domestic flight air tickets booking (business trips, transfer notes).</li>
<li>Handling final exit air tickets and international flight tickets with family process.</li>
<li>Handling KSA direct local hotel bookings requests.</li>
<li>Handling international hotel bookings along with rail and transportation requests.</li>
<li>Handling employees' and families' vacation tickets first-time air ticket reservation.</li>
<li>Cost controlling of air tickets and hotel bookings and checking for the best prices.</li>
<li>Locking entitlement and recording deductions.</li>
<li>Processing the request as per employee entitlement eligibility.</li>
<li>Act as coordinator between employee and travel agencies.</li>
</ul>
<p><strong>Embassy assistance:</strong></p>
<ul>
<li>Responsible for preparing the checklist of each embassy.</li>
<li>Responsible for embassy letters for business visa and tourist purposes.</li>
<li>Coordinating with travel agency embassy website for visa assistance.</li>
</ul>
<p><strong>Daily reminder SMS:</strong></p>
<ul>
<li>Screening the daily flight operations.</li>
<li>Preparing the list of daily employees travelling.</li>
<li>Sending SMS as a reminder to employees a day prior to his/her departure.</li>
</ul>
<p><strong>Invoices:</strong></p>
<ul>
<li>Review and cross-check the suppliers' hotel invoices.</li>
<li>Coordinating with hotels and concerned divisions to process the payments.</li>
<li>Processing all hotel invoices including regular standard rooms, events, and conferences.</li>
<li>Responsible for all the air ticket invoices.</li>
</ul>
<p><strong>Employee clearance:</strong></p>
<ul>
<li>Review confirmation of employee travel deductions.</li>
<li>Ensure travel air ticket fare difference deductions.</li>
</ul>
<p><strong>Invoices of business trips and vacations:</strong></p>
<ul>
<li>Review and cross-check the suppliers' invoices.</li>
<li>Updating the required information for travel invoices.</li>
<li>Preparing deductions and settlement refunds.</li>
<li>Reports submission to payroll department.</li>
</ul>
<p><strong>Refunds:</strong></p>
<ul>
<li>Tracking refunds and follow-up with travel agency.</li>
<li>Responsible for business trips and vacations refund claims.</li>
<li>Responsible for unutilized air tickets.</li>
</ul>
<p><strong>Fare list:</strong></p>
<ul>
<li>Posting fare list in SAP.</li>
<li>Publishing flight fare list monthly and quarterly on the company portal.</li>
</ul>
<h4>Role accountability</h4>
<p><strong>HR proficiency:</strong></p>
<ul>
<li>Ability to obtain updated soft and technical skills related to the job.</li>
</ul>
<p><strong>Delivery:</strong></p>
<ul>
<li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li>
<li>Utilize resources effectively to achieve objectives within efficient cost and time.</li>
<li>Provide a periodic report detailing the deviation and execution of planned tasks.</li>
</ul>
<p><strong>Problem-solving:</strong></p>
<ul>
<li>Solve any related problems that arise and escalate any complex operational issues.</li>
</ul>
<p><strong>Quality:</strong></p>
<ul>
<li>Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</li>
</ul>
<p><strong>Business process improvements:</strong></p>
<ul>
<li>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</li>
</ul>
<p><strong>Compliance:</strong></p>
<ul>
<li>Comply with related policies, procedures, and work instructions.</li>
</ul>
<p><strong>Health, safety, and environment:</strong></p>
<ul>
<li>Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</li>
</ul>
<h4>Academic qualification</h4>
<p>Bachelor degree in business administration or any relevant field.</p>
<h4>Work experience</h4>
<p>2 to 4 years.</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Data archiving</li>
<li>Financial reporting</li>
<li>Market research</li>
<li>Supplier/vendor negotiations</li>
<li>Travel arrangements</li>
<li>Travel management (TV)</li>
</ul></p><p></p>
Jordan - Amman
<h2><br></h2>
<h2>Audit and Assurance - Accounting and Reporting Advisory (ARA) - Experienced Associate/Senior</h2>
<p>In your role as an Accounting and Reporting Advisory (ARA) - Experienced Associate/Senior, you will participate in client proposals and oversee day-to-day operations of engagements. You ll closely work with the team to tackle accounting, reporting and operational issues. You will leverage your various skillsets to be an agile contributor to the practice, and you will demonstrate and develop your capabilities in the following areas:</p>
<h3>Key responsibilities:</h3>
<ul>
<li>Provide exceptional and timely client service, deliver high quality work and foster lasting client relationships.</li>
<li>Must possess a solid knowledge of IFRS and be able to conduct in-depth research on complex matters and apply critical thinking to provide clients with robust solutions.</li>
<li>Actively contribute to the delivery of accounting advisory projects through performing research around:</li>
<ul>
<li>Complex accounting advice on abnormal transactions or acquisitions in accordance with IFRS.</li>
<li>Financial statements and accounting policies review.</li>
<li>IFRS impact assessment.</li>
</ul>
<li>Coordinating closely with the engagement managers to assist in the execution of account strategies.</li>
<li>Actively engage in discussions with the engagement managers to share insights on prospective client needs based on research on the client's background and current industry trends.</li>
<li>Ensure the clients' successful delivery of service offerings, by supporting the planning and execution of various projects.</li>
<li>Building and maintaining productive, positive, and professional relationships with client staff and colleagues.</li>
<li>Assist clients with internal controls related matter, including design, implementation, testing and remediation.</li>
<li>Demonstrates ability to apply AI in an audit context to improve efficiency and quality (e.g., relevant use cases), including prompt engineering fundamentals and structured problem-solving.</li>
<li>Exercises professional scepticism when using AI-generated outputs validates accuracy, completeness, and appropriateness before use in audit documentation/workpapers.</li>
<li>Understands responsible AI expectations in professional services, including governance/risk considerations, confidentiality and data integrity, and use of firm-approved AI tools (including Deloitte-specific tools where applicable).</li>
</ul>
<h3>Leadership capabilities:</h3>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications:</h3>
<ul>
<li>Degree in Accounting or related field.</li>
<li>5+ years of experience in public auditing and accounting, preferably with one of the big four.</li>
<li>Experience working on technical accounting advisory engagements is desired.</li>
<li>Experience of report writing is desired.</li>
<li>Demonstrated leadership, problem solving, and strong verbal and written communication skills.</li>
<li>Ability to prioritize tasks and work on multiple assignments.</li>
<li>Ability to work both independently and as part of a team with professionals at all levels.</li>
<li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li>
<li>Fluent in English (Reading, Speaking and Writing).</li>
<li>Preference will be given to Bilingual candidates (Arabic/English).</li>
</ul>
Medtronic
Jordan - Amman
<p><br></p><p>A Day in the Life</p><p>At Medtronic, we are committed to transforming healthcare through innovation and meaningful patient impact. We are seeking a strategic and collaborative Marketing Lead for Specialized Surgical to drive therapy awareness, market expansion, and customer engagement across Middle East, Iran and Central Asia indirect countries. This role will focus on Hernia, Wound Management, and TruClear therapy areas, supporting growth initiatives that improve patient access to advanced surgical solutions. Reporting to the Marketing Lead responsible for Indirect (ME & ICA) countries, this position offers an exciting opportunity to shape the future of specialized surgical therapies through strategic market development, customer education, and cross-functional collaboration. The role is based in Turkiye/ Kuwait/Jordan and includes periodic travel across the region for customer engagement activities, educational programs, congress participation, and strategic account development initiatives.</p><p>Responsibilities may include the following and other duties may be assigned:</p><ul><li>Lead marketing and market development initiatives for Hernia, Wound Management, and TruClear therapies across the responsible countries</li><li>Support therapy adoption and awareness activities through customer education, clinical engagement, and value-based messaging</li><li>Partner with sales, upstream marketing, distributors, clinical, and market access teams to execute regional growth strategies</li><li>Develop customer engagement and stakeholder management plans aligned with business priorities</li><li>Analyze market trends, customer insights, and competitive dynamics to support strategic decision-making</li><li>Collaborate with local and regional stakeholders on campaign execution, business planning, and market expansion activities</li><li>Support congresses, workshops, and therapy training initiatives</li><li>Identify barriers to adoption and propose actions to improve market access and therapy growth</li><li>Apply structured problem-solving and process optimization methodologies (e.g., Lean) to streamline market development workflows across indirect regions</li><li>Drive data-driven marketing strategies and commercial dashboards to track therapy adoption, market penetration, and campaign performance</li><li>Leverage data analytics, digital tools, and AI-driven insights to optimize market segmentation, forecast therapy trends, and measure campaign ROI</li><li>Explore innovative digital platforms and automated marketing solutions to scale educational programs and stakeholder communication efficiently</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, Marketing, Life Sciences, Engineering, or a related field</li><li>10+ sales and marketing years of experience in healthcare, medical device industry</li><li>Experience working cross-functionally with commercial, marketing, clinical, and market access teams</li><li>Strong communication, presentation, and project management skills</li><li>Strong analytical mindset with a proven ability to translate complex clinical and market data into actionable commercial strategies</li><li>Fluent English</li></ul><p>Preferred Qualifications:</p><ul><li>Knowledge of Hernia, Wound Management, and/or minimally invasive surgical therapies</li><li>Experience in project management, customer education, therapy adoption, or market development in surgical areas</li><li>Experience in process optimization, efficiency improvement, or Lean ways of working is preferred</li><li>Exposure to emerging markets and regional project leadership</li><li>Demonstrated experience in digital marketing, or deploying data/AI-driven commercial initiatives within healthcare or medical devices</li><li>Curiosity and adaptability toward emerging technologies, AI-powered analytics, and digital transformation in marketing operations</li><li>MBA education or additional commercial training is an advantage</li></ul>
Jordan - Amman
<p><h4>Hotel Internship Program<\/h4>\n<p>Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry.<\/p>\n<p>Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!<\/p>\n<p>To be considered for an internship, you must be a current college or university student.<\/p>\n<p>Marriott International is the world's largest hotel company, with more brands, more hotels, and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?<\/p>\n<h4>Equal Opportunity Employer<\/h4>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar, all around the globe.<\/p>\n<p>As a host with Marriott Hotels, you will help keep the promise of <strong>\"Wonderful Hospitality. Always.\"<\/strong> by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that\u2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.<\/p>\n<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n<h4>JW Marriott<\/h4>\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\u2019re happy, our guests will be happy.<\/p>\n<p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand\u2019s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you\u2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.<\/p>\n<p>JW<\/p><p><\/p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that makes transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li>
<li><strong>Related work experience:</strong> No related work experience. Previous experience in a food and beverage environment preferred.</li>
<li><strong>Supervisory experience:</strong> No supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our guest service support experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the guest service support expert provides the support that make transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest service support experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for guest service support experts – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience. Previous experience in a food and beverage environment preferred.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that makes transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience. Previous experience in a food and beverage environment preferred.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Virtustaff
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>VirtuStaff is seeking a hands-on Full-Stack Software Engineer to join its Jordan-based pre-launch team and progressively bring the development and technical management of its SaaS platform in-house.</p><p>The successful candidate will initially work closely with VirtuStaff’s third-party technical team to complete a structured handover of the existing codebase, architecture, database, cloud environment, integrations and release processes. The engineer will gradually assume responsibility for resolving software defects, modifying workflows, developing new features, managing integrations, supporting releases and maintaining the platform’s day-to-day technical performance.</p><p>The role also includes supporting and improving VirtuStaff’s AI-enabled features, including candidate screening, profile analysis, candidate-to-role matching and workflow automation. These are practical product-level AI functions rather than advanced artificial-intelligence research. The engineer should be comfortable integrating AI services, managing prompts and structured outputs, troubleshooting AI-related workflows and working with external AI APIs or models.</p><p>The engineer will contribute across VirtuStaff’s candidate, client, HR, attendance, training, CRM and administrative systems while collaborating with the Founders, Operations, HR, Sales, Marketing and external technical partners.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Complete a structured handover from the existing third-party development team.</li><li>Understand and document the platform’s front end, back end, database, architecture, infrastructure and integrations.</li><li>Develop, test and release new platform features.</li><li>Modify existing candidate, client, HR, attendance, training and administrative workflows.</li><li>Diagnose and directly fix front-end, back-end, API, integration and database-related defects.</li><li>Gradually assume responsibility for routine platform development and maintenance.</li><li>Maintain and enhance AI-enabled candidate screening and matching workflows.</li><li>Integrate external AI APIs, language models or approved AI services into the platform.</li><li>Configure and improve prompts, structured outputs, validation rules and AI workflow logic.</li><li>Investigate inaccurate, missing, delayed or inconsistent AI-screening and matching results.</li><li>Work with HR and Management to translate approved candidate-matching rules into technical workflows.</li><li>Monitor AI-service errors, response quality, usage and integration performance.</li><li>Maintain safeguards so AI recommendations do not automatically replace approved human decisions.</li><li>Build and maintain CRM, email, analytics, payment, notification and third-party integrations.</li><li>Review application logs, browser errors, API responses and database records.</li><li>Maintain source code using Git, appropriate branching, version control and release documentation.</li><li>Support cloud environments, deployments, monitoring, backups and technical configuration.</li><li>Conduct UAT, regression testing, code reviews and post-release checks.</li><li>Apply appropriate authentication, permissions, privacy and data-security controls.</li><li>Maintain technical documentation, system diagrams and deployment instructions.</li><li>Coordinate with external developers when additional expertise or capacity is required.</li><li>Recommend improvements to platform security, reliability, performance and scalability.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Three to six years of professional full-stack software-development experience.</li><li>Experience developing and maintaining production web applications.</li><li>Strong front-end and back-end programming capability.</li><li>Experience working with relational databases and SQL.</li><li>Strong API, webhook and third-party integration experience.</li><li>Experience using Git, repositories, branches, pull requests and release processes.</li><li>Strong browser, server, database and integration debugging ability.</li><li>Familiarity with cloud hosting, deployment environments, monitoring and application logs.</li><li>Experience taking over or maintaining an existing codebase developed by another team.</li><li>Understanding of authentication, user roles, permissions, MFA and secure data handling.</li><li>Experience conducting UAT, regression testing and post-release verification.</li><li>Ability to translate business requirements into technical solutions.</li><li>Ability to write clean, maintainable and documented code.</li><li>Strong analytical and problem-solving ability.</li><li>Strong English communication; Arabic is strongly preferred.</li><li>Ability to work full-time from VirtuStaff’s Jordan office.</li></ul><p><br></p><p><b>AI-Related Experience</b></p><p>The candidate should also have at least some experience with:</p><ul><li>Integrating AI or large-language-model APIs into web applications.</li><li>Working with tools or services such as OpenAI, Azure OpenAI, Google AI, AWS AI services or equivalent platforms.</li><li>Sending application data to an AI service and processing structured responses.</li><li>Prompt configuration and prompt-version management.</li><li>JSON-based AI outputs and response validation.</li><li>AI-assisted classification, scoring, matching or recommendation workflows.</li><li>Handling AI errors, timeouts, incomplete responses and inconsistent results.</li><li>Protecting personal or confidential data when working with AI services.</li><li>Combining AI recommendations with human review and business rules.</li></ul><p><br></p><p><b>Preferred but Not Mandatory</b></p><ul><li>Experience with recruitment technology, HR platforms, marketplaces or applicant-tracking systems.</li><li>Experience developing candidate-matching, recommendation or ranking features.</li><li>Familiarity with embeddings, semantic search or vector databases.</li><li>Experience with automated testing, CI/CD and cloud security.</li><li>Basic knowledge of Python for AI-service integrations or data processing.</li><li>Experience with AI monitoring, evaluation or prompt testing.</li></ul><p><br></p></div>
Mercy Corps
Jordan - Amman
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until October, 2026</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to strengthen its operations and improve the quality and consistency of the service it provides to customers across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >To support this effort, Mercy Corps, within the scope of Iqlaa, seeks to engage an individual Customer Support Consultant to develop clear, structured customer support guidelines for the marketplace. The guidelines will ensure that every customer interaction, whether through email, WhatsApp, or phone, is handled in a consistent, efficient, and high-quality manner, giving the support team a reliable reference they can follow for any situation they encounter.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing">https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Sunday 26 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (page 5) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p class="ql-align-right" > </p>
Jordan - Amman
<p><h4>Job summary</h4>
<p>Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel general managers, sales leaders, franchisees and owners.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong><br>
A degree in a relevant business discipline preferred or demonstration of equivalent work experience.</p>
<h4>Core work activities</h4>
<p><strong>Managing revenue management projects and strategy</strong></p>
<ul>
<li>Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities.</li>
<li>Monitors the annual pricing process for transient, group and catering rooms, and function space.</li>
<li>Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space.</li>
<li>Develops and executes the hotel(s) strategic plan(s).</li>
<li>Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings.</li>
<li>Establishes long-range objectives and specifies the strategies and actions to achieve them.</li>
<li>Works closely with sales and marketing for business opportunities and aims to increase profitability of the organization.</li>
<li>Manages room authorizations, rates and restrictions.</li>
<li>Utilizes brand’s revenue management systems and tools to ensure that revenue and profit are maximized.</li>
<li>Prepares budgets for transient, group and catering.</li>
<li>Updates market knowledge and aligns strategies and approaches accordingly.</li>
<li>Serves as a demand expert for team members, GMs, and regional stakeholders.</li>
<li>Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.</li>
<li>Promotes and protects brand integrity and positioning.</li>
<li>Participates in quarterly regional reviews.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.</li>
<li>Verifies property diagnostic processes (PDP) are used to maximize revenue and profits.</li>
<li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li>
<li>Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.</li>
<li>Thinks creatively and practically to develop, execute and implement new business plans.</li>
<li>Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues.</li>
<li>Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed.</li>
</ul>
<p><strong>Analyzing and reporting revenue management data</strong></p>
<ul>
<li>Actively participates in the weekly and long range forecasts.</li>
<li>Compiles information, analyzes and monitors actual sales against projected sales.</li>
<li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes.</li>
<li>Prepares revenue and profit opportunity analysis.</li>
<li>Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders.</li>
<li>Assists with account diagnostics process and validates conclusions.</li>
<li>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.</li>
<li>Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.</li>
</ul>
<p><strong>Building successful relationships</strong></p>
<ul>
<li>Develops and manages internal and external key stakeholder relationships.</li>
<li>Provides targeted and timely communication of results, achievements and challenges to all stakeholders.</li>
<li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li>
<li>Develops strong partnerships and relationships with regional team members to successfully achieve regional goals and priorities.</li>
</ul>
<p><strong>Managing and conducting human resources activities</strong></p>
<ul>
<li>Interviews and hires employees with the appropriate skills to meet the business needs of the operation.</li>
<li>Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li>
<li>Conducts employee performance appraisals according to standard operating procedures.</li>
<li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li>
<li>Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous basis.</li>
<li>Verifies regular ongoing communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Marriott Hotels & Resorts
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Developing & Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Monitors all day to day activities of direct reports.<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>Managing and Conducting Human Resource Activities<br>• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>• Utilizes all available on the job training tools for employees.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Jordan - Amman
<p><h4>Job summary</h4>
<p>This position overlooks The St. Regis Amman Hotel, W Amman Hotel, Al Manara Luxury Collection and Westin Saraya Aqaba.<br>
Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<p>A degree in a relevant business discipline preferred or demonstration of equivalent work experience.</p>
<h4>Core work activities</h4>
<h4>Managing revenue management projects and strategy</h4>
<ul>
<li>Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities.</li>
<li>Monitors the annual pricing process for transient, group and catering rooms, and function space.</li>
<li>Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space.</li>
<li>Develops and executes the hotel(s) strategic plan(s).</li>
<li>Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings.</li>
<li>Establishes long-range objectives and specifies the strategies and actions to achieve them.</li>
<li>Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization.</li>
<li>Manages room authorizations, rates and restrictions.</li>
<li>Utilizes brand’s revenue management systems and tools to ensure that revenue and profit are maximized.</li>
<li>Prepares budgets for transient, group and catering.</li>
<li>Updates market knowledge and aligns strategies and approaches accordingly.</li>
<li>Serves as a demand expert for team members, GMs, and regional stakeholders.</li>
<li>Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.</li>
<li>Promotes and protects brand integrity and positioning.</li>
<li>Participates in quarterly regional reviews.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.</li>
<li>Verifies property diagnostic processes (PDP) are used to maximize revenue and profits.</li>
<li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li>
<li>Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.</li>
<li>Thinks creatively and practically to develop, execute and implement new business plans.</li>
<li>Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues.</li>
<li>Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed.</li>
</ul>
<h4>Analyzing and reporting revenue management data</h4>
<ul>
<li>Actively participates in the weekly and long range forecasts.</li>
<li>Compiles information, analyzes and monitors actual sales against projected sales.</li>
<li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes.</li>
<li>Prepares revenue and profit opportunity analysis.</li>
<li>Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders.</li>
<li>Assists with account diagnostics process and validates conclusions.</li>
<li>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.</li>
<li>Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Develops and manages internal and external key stakeholder relationships.</li>
<li>Provides targeted and timely communication of results, achievements and challenges to all stakeholders.</li>
<li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li>
<li>Develops strong partnerships and relationships with regional team members to successfully achieve regional goals and priorities.</li>
</ul>
<h4>Managing and conducting human resources activities</h4>
<ul>
<li>Interviews and hires employees with the appropriate skills to meet the business needs of the operation.</li>
<li>Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li>
<li>Conducts employee performance appraisals according to Standard Operating Procedures.</li>
<li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li>
<li>Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous basis.</li>
<li>Verifies regular ongoing communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Jordan - Amman
<p>PURPOSE</p><p>Act as the point of contact for SITA's Delivery in providing bid support to all Product and Services Solution Lines opportunities ranging from standard to large and complex bids across the regional geographies.</p><p><br></p><p>To support the design process for solutions and their components and architecture to meet defined business needs for SITA's customer solutions products and specific IT projects.</p><p><br></p><p>To support the design costing and documentation for customer propositions and amended programs from supplied specifications in accordance with agreed standards.</p><p><br></p><p>To ensure the agreed delivery model is reflected in the solution.</p><p><br></p><p>To collaborate with GEO Service teams and Purchasing in the development and issue of Request for Proposal to Service Partners.</p><p><br></p><p>KEY RESPONSIBILITIES</p><p>Design and cost the project & delivery solution for standard customized non-standard and large or complex projects .</p><p>Represent the Delivery function actively in the bid process assisting with customer-facing communications discussion presentation negotiation when required.</p><p>Work in coordination with the bid manager to define the Project & Delivery Management part of the Customer solution. </p><p>Provide appropriate variations to the standard texts in customer facing proposals and contractual documents for the services defined and agreed in the delivery proposed model.</p><p>These will include delivery options, timelines and schedules, and any variations required to meet the needs of this customer and/or specific to any country or location.</p><p>Identify define and agree with the Project Portolio Manager the required customizations and requirements to address Bid / Tender conditions.</p><p>Work with Product Management Proposal Management Solution Designers and other SITA teams to create and update templates for the standard texts in customer facing proposals and contractual documents for the services defined and agreed as part of the customer solution.</p><p>Work with Products Solutions Regional Operations Service Contract Managers and Purchasing to develop and issue RFPs to service partners (following the appropriate engagement processes) and to select and negotiate appropriate contracts and service levels with these Service Partners.</p><p>Study and qualify customer and product management requests for delivery requirements.</p><p>Define the optimal cost and integrated delivery models for meeting customer and product requirements.</p><p>Support Service improvement initiatives that deliver and contribute to the Corporate Business and Functional objectives of the team.</p><p><br></p><p>Qualifications</p><p><br></p><p>EXPERIENCE</p><p>Experience of working in the airport / airline industry- 2-5 years experience in Service Design or Delivery activities Project management, preferably in a global organization and service provider environment delivering high levels of customer satisfaction.</p><p><br></p><p>2-5 years experience in IT or services industry.</p><p><br></p><p>2+ years of working in bid support/pre-sales role supporting either internal or external customers in service design.</p><p><br></p><p>Technical knowledge and background (Information Technology (IT) and Service Management)- Experience in service solution design</p><p><br></p><p>KNOWLEDGE & SKILLS</p><p>Service Design processes</p><p>Project management awareness</p><p>End to supply chain, including internal and external components</p><p>PROFESSION COMPETENCIES</p><p>Bid Management Process</p><p>Business Acumen</p><p>Info Gathering&Processing</p><p>Supplier Relationship Management</p><p>CORE COMPETENCIES</p><p>Adhering to Principles & Values</p><p>Communication</p><p>Creating & Innovating</p><p>Customer Focus</p><p>Impact & Influence</p><p>Leading Execution</p><p>Results Orientation</p><p>Teamwork</p><p>EDUCATION & QUALIFICATIONS</p><p>Educated to degree level or equivalent work experience- ITIL Foundation Certificate</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
Confidential
Jordan - Amman
<h2 class="h5">Job description</h2>
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<p>We are seeking a talented DevOps Engineer with a focus on CI/CD and Environments to join our dynamic team in Amman, Jordan. This role is designed for individuals who are passionate about streamlining development processes and enhancing operational efficiencies. As a key member of our engineering team, you will play a crucial role in implementing and managing continuous integration and continuous deployment pipelines that will drive our software development lifecycle forward.</p><p>In this position, you will have the opportunity to work alongside a diverse group of professionals who are committed to innovation and excellence. Our company fosters a collaborative culture where team members are encouraged to share ideas, learn from one another, and grow their skill sets. We believe in investing in our employees, providing access to training and development resources that will help you advance your career in DevOps and related fields.</p><p>As you contribute to our projects, you will gain hands-on experience with cutting-edge technologies and tools that are shaping the future of software development. This is not just a job; it’s a chance to build a rewarding career in a fast-paced environment where your contributions will have a significant impact on our success. We are excited to welcome a new member to our team who is eager to learn, grow, and make a difference.</p><p><b>Responsibilities:</b></p><ol><li>Design and implement robust CI/CD pipelines using tools such as Jenkins and GitLab CI to automate the deployment process, ensuring faster and more reliable releases.</li><li>Collaborate with software developers and system operators to ensure seamless integration of development and operations, enhancing overall productivity and efficiency.</li><li>Monitor and maintain cloud infrastructure, using tools like AWS or Azure, to ensure optimal performance and scalability of applications in production environments.</li><li>Develop and maintain scripts for automation using languages like Python or Bash, facilitating routine tasks and reducing manual intervention in deployment processes.</li><li>Conduct performance tuning and troubleshooting of applications, leveraging monitoring tools to identify bottlenecks and propose effective solutions.</li><li>Implement security best practices in the CI/CD pipeline to protect sensitive data and ensure compliance with industry standards.</li><li>Document processes and workflows, ensuring that knowledge is shared across the team and that best practices are followed consistently.</li><li>Participate in code reviews and provide constructive feedback to peers, fostering a culture of continuous improvement and learning.</li><li>Stay updated with the latest industry trends and technologies related to DevOps, contributing innovative ideas that can enhance our processes and tools.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficiency in CI/CD tools like Jenkins, GitLab CI, or CircleCI for automating build and deployment processes.</li><li>Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud for managing scalable infrastructure.</li><li>Experience with containerization technologies like Docker and orchestration tools like Kubernetes for application deployment.</li><li>Solid scripting skills in languages such as Bash, Python, or Ruby to automate routine tasks.</li><li>Familiarity with configuration management tools like Ansible or Terraform for automating infrastructure provisioning.</li><li>Knowledge of monitoring and logging tools such as Prometheus, Grafana, or ELK Stack to ensure system reliability.</li><li>Ability to work collaboratively in a team-oriented environment, demonstrating excellent communication skills.</li></ul></div>
Jordan - Amman
<h2 class="h5">Job description</h2>
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<p>At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new <strong>Holiday Inn Resort Dead Sea </strong></p><br><p>Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself.</p><br><p>The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the <strong>Holiday Inn Resort Dead Sea</strong> will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access.</p><br><p><span><strong>Carpenter</strong></span></p><br><p><strong>About the Role:</strong></p><br><p>In this hands-on role, you will help keep our resort looking its best by maintaining and repairing furniture, fixtures, and wooden structures throughout the property. Your responsibilities will include:</p><br><ul><li>Repairing and maintaining doors, frames, cabinets, furniture, and other wooden fittings.</li><li>Carrying out carpentry installations and adjustments according to approved specifications.</li><li>Inspecting wooden fixtures and identifying maintenance needs.</li><li>Responding promptly to maintenance requests in guest rooms and public and colleague areas.</li><li>Using tools, equipment, and materials safely and efficiently.</li><li>Coordinating with the Engineering team to complete preventive maintenance and assigned projects.</li><li>Keeping work areas clean and minimizing disruption to guests and hotel operations.</li></ul><p><strong>About You:</strong></p><br><ul><li>Minimum 1–2 years of practical carpentry experience, preferably in a hotel or similar environment.</li><li>A vocational qualification or trade training in carpentry is preferred.</li><li>Good knowledge of woodworking techniques, materials, fittings, and repair methods.</li><li>Ability to take accurate measurements and follow drawings and instructions.</li><li>Confidence in using hand and power tools safely.</li><li>Attention to detail and a commitment to quality workmanship.</li><li>Basic English communication skills and the ability to work effectively with the team.</li><li>Flexibility to work shifts and respond to operational maintenance needs.</li></ul><p><strong>What you can expect from us:</strong></p><br><p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. </p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. </p><br><p>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our Wellbeing</p><br><p>Framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. </p><br><p>So, join us and you’ll become part of our ever-growing global family.</p><br><br> </div>