Operation Specialist Jobs - Amman Jordan

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly experienced and detail-oriented Accounts Payable (AP) Supervisor to join our finance team within a leading, large-scale healthcare organization in Amman, Jordan. Reporting directly to the Chief Accountant, you will oversee the daily operations of the accounts payable function, ensuring accurate, timely, and compliant processing of vendor invoices, medical supply payments, and expense disbursements. The ideal candidate will possess robust leadership skills, extensive experience in large-scale financial environments, and deep familiarity with top-tier ERP systems.</p><p>Key Responsibilities</p><p>1. Team Supervision &amp; Workflow Management</p><ul><li>Supervise, mentor, and evaluate the daily performance of the accounts payable team.</li><li>Manage the end-to-end AP workflow, from invoice receipt and matching to final payment execution.</li><li>Ensure strict compliance with internal financial controls, hospital policies, and local Jordanian tax regulations.</li></ul><p>2. Invoice Processing &amp; Vendor Management</p><ul><li>Oversee the verification, coding, and processing of high-volume medical, and general vendor invoices.</li><li>Maintain strong, professional relationships with local and international suppliers.</li><li>Resolve complex invoice discrepancies or payment disputes efficiently.</li></ul><p>3. Financial Reporting &amp; Reconciliations</p><ul><li>Perform and review monthly AP aging analysis, supplier reconciliations, and accruals.</li><li>Assist the Chief Accountant in month-end and year-end closing processes.</li><li>Prepare precise cash flow forecasts related to upcoming vendor disbursements and commitments.</li></ul><p>4. System &amp; Process Optimization</p><ul><li>Utilize ERP software (Oracle preferred) to streamline payment workflows and eliminate manual bottlenecks.</li><li>Drive continuous improvement initiatives within the AP department to maximize efficiency.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education &amp; Experience</strong></p><p>Education: Bachelor s Degree (BA) in Finance, Accounting, or a closely related field.</p><p>Experience: Minimum of 8+ years of progressive accounting experience, with a proven track record in a supervisory AP role.</p><p>Industry Background: Prior experience in a Large-Scale Organization is mandatory; experience within the Healthcare/Hospital sector is highly advantageous.</p><p><strong>Technical &amp; Language Skills</strong></p><p>Systems: Strong hands-on experience with ERP systems, with a strong preference for Oracle. High proficiency in MS Excel is required.</p><p>Languages: Fluent in both English and Arabic (written and spoken) is essential for coordinating with diverse internal teams and external suppliers.</p><p><strong>Soft Skills</strong></p><ul><li>Excellent leadership, team-building, and communication skills.</li><li>Strong analytical, problem-solving, and negotiation capabilities.</li><li>High level of accuracy, integrity, and attention to detail under tight deadlines.</li></ul><p></p></section>

<p>The Senior DevOps Engineer executes and refines the DevOps strategy and is instrumental in implementing automation and integration across IT Operations, Application Delivery, Development, and Data Warehousing, ensuring alignment with the organization's DevOps methodology. As a senior member of the team, the role also sets technical standards and mentors junior engineers.</p><p><strong>Main Activities and Responsibilities:</strong></p><ul><li>Design, implement, and maintain scalable CI/CD pipelines using GitHub Actions, following GitOps methodology with ArgoCD to enable reliable and automated Kubernetes deployments.</li><li>Automate infrastructure provisioning and configuration using Terraform, CloudFormation, and Ansible.</li><li>Manage and optimize AWS infrastructure including networking, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53, with a strong focus on automation, security, and cost optimization.</li><li>Deploy and operate Kubernetes (Amazon EKS) workloads using Helm, Kustomize, and Karpenter, ensuring consistent configuration and efficient cluster autoscaling across environments.</li><li>Implement and maintain monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, and JSM/OpsGenie.</li><li>Support and maintain database and data platform infrastructure (MySQL, PostgreSQL, MongoDB, Redshift), ensuring high availability, performance, monitoring, backup, and disaster recovery.</li><li>Manage edge and application security using Cloudflare and enforce secrets management and IAM governance across environments.</li><li>Investigate production incidents, perform root cause analysis, implement preventive actions, and participate in the on-call escalation rotation to drive continuous service reliability improvements.</li><li>Collaborate with other departments and engineering teams to improve processes, automation, and operational excellence.</li><li>Maintain technical documentation and define and review technical standards for infrastructure and automation.</li><li>Maintain technical documentation and automate operational processes such as backup and disaster recovery.</li></ul><p><strong>Required Skills &amp; Experience:</strong></p><ul><li>5+ years of experience in DevOps, AWS Cloud Engineering, or similar roles.</li><li>Strong experience with CI/CD pipeline design and automation using GitHub Actions, ArgoCD, and GitOps workflows.</li><li>Hands-on experience with AWS services including VPC, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53.</li><li>Proficiency with Infrastructure as Code tools such as Terraform, CloudFormation, or Ansible.</li><li>Experience managing and operating Kubernetes clusters (preferably EKS), deploying applications with Helm or Kustomize, and configuring cluster autoscaling with Karpenter.</li><li>Strong understanding of containerization with Docker.</li><li>Proficiency scripting in Bash and/or Python for automation.</li><li>Experience implementing monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, or similar platforms.</li><li>Solid understanding of Linux and networking concepts.</li><li>Familiarity with Windows Server a plus.</li><li>Experience with incident management, troubleshooting production systems, and root cause analysis.</li><li>Experience with databases and data platforms such as PostgreSQL, MySQL, MongoDB, and Redshift.</li><li>Clear written communication and experience working in distributed teams</li></ul><p><strong>Further Info:</strong></p><ul><li>Working hours are 08:30 17.00 Sunday to Thursday</li><li>The role is in Jordan</li><li>Friendly and fun working environment</li><li>Hybrid working</li><li>Flexitime</li><li>A competitive compensation package which includes great benefits</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The Senior DevOps Engineer executes and refines the DevOps strategy and is instrumental in implementing automation and integration across IT Operations, Application Delivery, Development, and Data Warehousing, ensuring alignment with the organization's DevOps methodology. As a senior member of the team, the role also sets technical standards and mentors junior engineers.</p><p><strong>Main Activities and Responsibilities:</strong></p><ul><li>Design, implement, and maintain scalable CI/CD pipelines using GitHub Actions, following GitOps methodology with ArgoCD to enable reliable and automated Kubernetes deployments.</li><li>Automate infrastructure provisioning and configuration using Terraform, CloudFormation, and Ansible.</li><li>Manage and optimize AWS infrastructure including networking, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53, with a strong focus on automation, security, and cost optimization.</li><li>Deploy and operate Kubernetes (Amazon EKS) workloads using Helm, Kustomize, and Karpenter, ensuring consistent configuration and efficient cluster autoscaling across environments.</li><li>Implement and maintain monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, and JSM/OpsGenie.</li><li>Support and maintain database and data platform infrastructure (MySQL, PostgreSQL, MongoDB, Redshift), ensuring high availability, performance, monitoring, backup, and disaster recovery.</li><li>Manage edge and application security using Cloudflare and enforce secrets management and IAM governance across environments.</li><li>Investigate production incidents, perform root cause analysis, implement preventive actions, and participate in the on-call escalation rotation to drive continuous service reliability improvements.</li><li>Collaborate with other departments and engineering teams to improve processes, automation, and operational excellence.</li><li>Maintain technical documentation and define and review technical standards for infrastructure and automation.</li><li>Maintain technical documentation and automate operational processes such as backup and disaster recovery.</li></ul><p><strong>Required Skills &amp; Experience:</strong></p><ul><li>5+ years of experience in DevOps, AWS Cloud Engineering, or similar roles.</li><li>Strong experience with CI/CD pipeline design and automation using GitHub Actions, ArgoCD, and GitOps workflows.</li><li>Hands-on experience with AWS services including VPC, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53.</li><li>Proficiency with Infrastructure as Code tools such as Terraform, CloudFormation, or Ansible.</li><li>Experience managing and operating Kubernetes clusters (preferably EKS), deploying applications with Helm or Kustomize, and configuring cluster autoscaling with Karpenter.</li><li>Strong understanding of containerization with Docker.</li><li>Proficiency scripting in Bash and/or Python for automation.</li><li>Experience implementing monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, or similar platforms.</li><li>Solid understanding of Linux and networking concepts.</li><li>Familiarity with Windows Server a plus.</li><li>Experience with incident management, troubleshooting production systems, and root cause analysis.</li><li>Experience with databases and data platforms such as PostgreSQL, MySQL, MongoDB, and Redshift.</li><li>Clear written communication and experience working in distributed teams</li></ul>

<p>We're Hiring | Sales Engineer – Renewable Energy &amp; Automation</p><p>Are you an Electrical, Automation, Mechatronics, Communications, or Renewable Energy Engineer with a passion for customer engagement, business growth, and innovative energy solutions?</p><p>Join our team and help drive growth across cutting-edge projects involving:</p><p>PV Solar Systems</p><p>Battery Energy Storage Systems (BESS)</p><p>SCADA &amp; Automation Solutions</p><p>Commercial, Industrial &amp; Utility-Scale Energy Projects</p><p>&nbsp;</p><p><strong>Key Responsibilities:</strong></p><p>* Develop new business opportunities and build strategic client relationships</p><p>* Prepare technical and commercial proposals</p><p>* Deliver pre-sales consultations and technical solution presentations</p><p>* Support projects from lead generation through contract award</p><p>* Collaborate with engineering and project teams to deliver successful solutions</p><p>&nbsp;</p><p>&nbsp;<strong>Requirements</strong>:</p><p>&nbsp;Bachelor's degree in Electrical, Communications, Mechatronics, Renewable Energy, or a related Engineering field</p><p>3–5+ years of experience in technical sales, business development, or pre-sales engineering</p><p>Knowledge of SCADA, PLCs, HMI, PPC, Renewable Energy, or BESS systems</p><p>Understanding of industrial communication protocols and power systems</p><p>Fluency in Arabic and English</p><p>Location: Amman Head Office &amp; Project Sites Across Jordan</p><p>&nbsp;</p><p><strong>Why Join Us?</strong></p><p>* Be part of one of the fastest-growing industries worldwide</p><p>* Work on innovative renewable energy and automation projects</p><p>* Enjoy strong career growth and development opportunities</p><p>* Gain exposure to leading technologies and major clients</p>

<p><h4>Description</h4> <p><strong>Job purpose</strong><br> As a senior bidding officer, you will play a critical role in identifying business opportunities, conducting research, and compiling winning proposals that align with the company’s strategic objectives. You will be responsible for assessing risks, maintaining accurate records, and demonstrating strong bilingual communication skills. Your goal is to support company growth by securing contracts that align with the company’s vision and objectives.</p> <h4>Duties & responsibilities</h4> <p><strong>Market research and analysis</strong><br> Conduct targeted market research to identify potential business opportunities and assess their feasibility.<br> Monitor industry trends and developments to ensure proposals are relevant and competitive.</p> <p><strong>Proposal development</strong><br> Collaborate with cross-functional teams, including project managers, operations, and commercial staff, to gather essential information for developing comprehensive proposals.<br> Assist in the bid preparation process by organizing key points for management review and ensuring proposals are visually appealing and responsive to customer needs.<br> Ensure proposals effectively communicate the company’s value proposition, highlighting the benefits and competitive advantages of our services.</p> <p><strong>Risk assessment and management</strong><br> Evaluate and manage technical and commercial risks associated with each bid to maximize the likelihood of success.<br> Participate in feasibility studies and vendor selection processes, working closely with key stakeholders to develop competitive proposals.</p> <p><strong>Process improvement</strong><br> Actively seek opportunities to enhance the bid process by identifying and implementing innovative solutions that increase efficiency.</p> <p><strong>Relationship building</strong><br> Foster and maintain relationships with key stakeholders, including clients, suppliers, and partners, to support and enhance business opportunities.</p> <p><strong>Record keeping and tracking</strong><br> Maintain accurate records of all bid opportunities, submissions, and outcomes to ensure effective tracking and reporting.</p> <h4>Education, experience & qualifications</h4> <ul> <li>A bachelor’s degree in IT, business administration, business economics, or any other related field.</li> <li>3-5 years of experience in proposal development and project management.</li> <li>Proven skills in writing and editing proposal content within a complex business environment.</li> <li>Proven ability to demonstrate driven results and accountability of business needs.</li> <li>Excellent proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.</li> <li>Ability to deliver compliant, professionally produced proposals within customer agreed-upon requirements and timeframes.</li> <li>Excellent analytical skills.</li> <li>Excellent written and verbal communication skills. Excellent creative Arabic and English writing skills.</li> <li>Superb teamwork and interpersonal abilities.</li> <li>Solid organizational skills including attention to detail and multi-tasking skills.</li> </ul> <h4>Behavioral competencies</h4> <ul> <li>Initiative</li> <li>Problem solving</li> <li>Team oriented</li> <li>Adaptability</li> <li>Ability to work under pressure</li> </ul> <h4>Technical competencies</h4> <ul> <li>Project management</li> <li>Risk management</li> <li>Proposal management</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>Job purpose</strong><br> As a senior bidding officer, you will play a critical role in identifying business opportunities, conducting research, and compiling winning proposals that align with the company’s strategic objectives. You will be responsible for assessing risks, maintaining accurate records, and demonstrating strong bilingual communication skills. Your goal is to support company growth by securing contracts that align with the company’s vision and objectives.</p> <h4>Duties & responsibilities</h4> <p><strong>Market research and analysis</strong><br> Conduct targeted market research to identify potential business opportunities and assess their feasibility.<br> Monitor industry trends and developments to ensure proposals are relevant and competitive.</p> <p><strong>Proposal development</strong><br> Collaborate with cross-functional teams, including project managers, operations, and commercial staff, to gather essential information for developing comprehensive proposals.<br> Assist in the bid preparation process by organizing key points for management review and ensuring proposals are visually appealing and responsive to customer needs.<br> Ensure proposals effectively communicate the company’s value proposition, highlighting the benefits and competitive advantages of our services.</p> <p><strong>Risk assessment and management</strong><br> Evaluate and manage technical and commercial risks associated with each bid to maximize the likelihood of success.<br> Participate in feasibility studies and vendor selection processes, working closely with key stakeholders to develop competitive proposals.</p> <p><strong>Process improvement</strong><br> Actively seek opportunities to enhance the bid process by identifying and implementing innovative solutions that increase efficiency.</p> <p><strong>Relationship building</strong><br> Foster and maintain relationships with key stakeholders, including clients, suppliers, and partners, to support and enhance business opportunities.</p> <p><strong>Record keeping and tracking</strong><br> Maintain accurate records of all bid opportunities, submissions, and outcomes to ensure effective tracking and reporting.</p> <h4>Education, experience & qualifications</h4> <ul> <li>A bachelor’s degree in IT, business administration, business economics, or any other related field.</li> <li>3-5 years of experience in proposal development and project management.</li> <li>Proven skills in writing and editing proposal content within a complex business environment.</li> <li>Proven ability to demonstrate driven results and accountability of business needs.</li> <li>Excellent proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.</li> <li>Ability to deliver compliant, professionally produced proposals within customer agreed-upon requirements and timeframes.</li> <li>Excellent analytical skills.</li> <li>Excellent written and verbal communication skills. Excellent creative Arabic and English writing skills.</li> <li>Superb teamwork and interpersonal abilities.</li> <li>Solid organizational skills including attention to detail and multi-tasking skills.</li> </ul> <h4>Behavioral competencies</h4> <ul> <li>Initiative</li> <li>Problem solving</li> <li>Team oriented</li> <li>Adaptability</li> <li>Ability to work under pressure</li> </ul> <h4>Technical competencies</h4> <ul> <li>Project management</li> <li>Risk management</li> <li>Proposal management</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Deliver exceptional and personalized service in accordance with Accor standards.<br> Ensure guests receive prompt, courteous, and professional service at all times.<br> Handle guest requests, concerns, and complaints efficiently, escalating when necessary.<br> Maintain a visible presence in the outlet to ensure guest satisfaction throughout service.<br> Supervise daily outlet operations during assigned shifts.<br> Ensure the outlet is properly prepared before opening and maintained throughout service.<br> Coordinate table assignments and monitor service flow.<br> Verify that all food and beverage items are served according to established quality and presentation standards.<br> Ensure opening, closing, and side duties are completed accurately.<br> Monitor cleanliness, hygiene, and organization of the outlet. Lead, motivate, and support captains, waiters/waitresses, and hostesses during operations.<br> Coach team members to improve service standards and product knowledge.<br> Monitor staff performance and provide constructive feedback.<br> Promote teamwork and maintain a positive working environment.<br> Ensure compliance with HACCP, food safety, hygiene, and sanitation standards.<br> Follow all company policies and local health and safety regulations.<br> Report maintenance issues and safety hazards immediately.<br> Ensure proper handling of equipment and company assets.<br> Assist with inventory control and stock requisitions.<br> Support cash handling and POS procedures when required.</p> <h4>Qualifications</h4> <ul> <li>Diploma or degree in hospitality management or a related field is preferred.</li> <li>Minimum 3–5 years of food & beverage experience in a luxury or upscale hotel.</li> <li>At least 1–2 years of supervisory experience in restaurant operations.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong leadership and team management abilities.</li> <li>Sound knowledge of food and beverage service standards.</li> <li>Experience using POS systems (Micros/Simphony preferred).</li> <li>Good command of English; additional languages are an advantage.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Incident Response Analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments. The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities. The role collaborates closely with Security Operations, Threat Intelligence, Digital Forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents. Responsibilities: Incident Investigation &amp; Response Respond to security incidents within defined SLAs and escalation procedures. Perform detailed investigations to determine Nature of the attack, Scope of compromise, Impacted systems, Attack vectors and Potential business impact Analyze indicators of compromise (IOCs) and attacker activity. Identify containment, eradication, and recovery actions required to mitigate incidents. Coordinate incident response activities with internal and customer stakeholders. Threat Analysis &amp; Root Cause Investigation Conduct in-depth analysis of security incidents and suspicious activities. Identify vulnerabilities, attack techniques, and security gaps contributing to incidents. Perform root cause analysis to determine how incidents occurred and identify preventive controls. Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&amp;CK. Incident Coordination &amp; Escalation Manage incident response activities across multiple technical teams. Escalate incidents requiring Digital Forensics support, Specialized technical expertise and Malware analysis Coordinate communication between technical teams, management, and customer stakeholders. Support crisis management activities during major incidents. Documentation &amp; Reporting Prepare detailed incident reports documenting Findings, Impact assessments, Root cause analysis and Remediation recommendations Maintain investigation records and evidence documentation. Support development of executive-level incident summaries and post-incident reviews. Process Improvement &amp; Readiness Support the development and enhancement of Incident response playbooks, Response procedures and Investigation methodologies Participate in tabletop exercises and incident simulations. Identify opportunities to improve response effectiveness and operational readiness.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or intermediate diploma (minimum) from a recognised institution. Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response. At least one valid NCSC-approved IR certification like (ECIH, CCIM, Blue Team Level 2) or another equivalent certification in the same field that is approved by the NCSC. Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling. Exposure to SIEM/SOAR and EDR platforms is preferable. Experience in an MSSP or SOC environment is preferable.</p><p></p></section>

<p><h4>Job purpose</h4> <p>To supervise payroll processing, auditing, and all accounting entries related to employee expenses and expenditures for the bank and its subsidiary and affiliated companies, ensuring accurate calculations and proper accounting treatment in accordance with approved accounting procedures and systems. The role is responsible for monitoring employee financial services, resolving operational issues, ensuring compliance with regulatory requirements, and safeguarding the rights of both the bank and its employees.</p> <h4>Key responsibilities</h4> <li>Supervise and guide team members to ensure payroll and employee expense operations are executed accurately, efficiently, and in compliance with approved policies and procedures.</li> <li>Set objectives for the unit, monitor performance, conduct evaluations, and manage workforce planning, including leave scheduling, to ensure business continuity.</li> <li>Review and recommend enhancements to payroll, benefits, and employee expense policies and procedures to improve operational effectiveness.</li> <li>Calculate, review, and validate payroll for employees of the bank and its subsidiary and affiliated companies, including salary adjustments, deductions, annual increments, overtime payments, and other payroll-related transactions.</li> <li>Review and approve employee incentives, allowances, and bonus payments, ensuring eligibility, supporting documentation, and compliance with approved policies and timelines.</li> <li>Oversee the preparation and distribution of payroll reports, social security reports, and other related management reports.</li> <li>Review and sign salary certificates and ensure timely remittance of income tax deductions in accordance with regulatory and internal requirements.</li> <li>Verify the accuracy of accounting entries and financial transactions related to payroll and employee expenses before system posting and execution.</li> <li>Manage responses to employee inquiries regarding payroll, benefits, reimbursements, and related financial matters.</li> <li>Review and evaluate employee lending and credit facility programs, ensuring compliance with eligibility criteria and providing recommendations for approval.</li> <li>Monitor payroll deductions, including loans, salary advances, credit card installments, and other employee obligations, ensuring accurate and timely processing.</li> <li>Administer employee social security matters, including contributions, work injury cases, and required reporting, ensuring compliance with applicable regulations.</li> <li>Review and validate employee expense reimbursements and entitlements, including travel expenses, per diems, transportation allowances, meal allowances, medical expenses, advances, loans, and other employee-related payments.</li> <li>Review and approve employee resignation settlements, ensuring all financial obligations, deductions, and compensation calculations are accurately processed.</li> <li>Analyze operational and control reports, identify discrepancies, and implement corrective actions to strengthen internal controls and operational efficiency.</li> <li>Ensure daily operations are conducted in accordance with approved policies, procedures, and delegated authority limits.</li> <li>Participate as a primary or alternate member in business continuity plans (BCP) and emergency response teams, carrying out assigned responsibilities to support operational resilience and recovery.</li> <h4>Requirements</h4> <p><strong>Education</strong></p> <li>Bachelor’s degree in business administration, banking, finance, accounting, or a related field.</li> <li>Minimum of 8 years of professional experience in payroll administration, compensation and benefits, or accounting.</li> <li>Strong knowledge of payroll administration, accounting principles, and financial controls.</li> <li>Comprehensive understanding of human resources policies, systems, and procedures.</li> <li>Knowledge of labor laws, social security regulations, income tax requirements, and related compliance standards.</li> <li>Proficiency in payroll systems, ERP platforms, and Microsoft Office applications.</li> <li>Strong analytical, organizational, and problem-solving skills.</li> <li>Excellent attention to detail and accuracy.</li> <li>Effective leadership, supervisory, and team management capabilities.</li> <li>Strong verbal and written communication skills.</li> <li>Ability to collaborate effectively with internal and external stakeholders.</li> <li>Commitment to confidentiality, compliance, and professional integrity.</li></p><p></p>

<p><h4>Job purpose</h4> <p>To supervise payroll processing, auditing, and all accounting entries related to employee expenses and expenditures for the bank and its subsidiary and affiliated companies, ensuring accurate calculations and proper accounting treatment in accordance with approved accounting procedures and systems. The role is responsible for monitoring employee financial services, resolving operational issues, ensuring compliance with regulatory requirements, and safeguarding the rights of both the bank and its employees.</p> <h4>Key responsibilities</h4> <li>Supervise and guide team members to ensure payroll and employee expense operations are executed accurately, efficiently, and in compliance with approved policies and procedures.</li> <li>Set objectives for the unit, monitor performance, conduct evaluations, and manage workforce planning, including leave scheduling, to ensure business continuity.</li> <li>Review and recommend enhancements to payroll, benefits, and employee expense policies and procedures to improve operational effectiveness.</li> <li>Calculate, review, and validate payroll for employees of the bank and its subsidiary and affiliated companies, including salary adjustments, deductions, annual increments, overtime payments, and other payroll-related transactions.</li> <li>Review and approve employee incentives, allowances, and bonus payments, ensuring eligibility, supporting documentation, and compliance with approved policies and timelines.</li> <li>Oversee the preparation and distribution of payroll reports, social security reports, and other related management reports.</li> <li>Review and sign salary certificates and ensure timely remittance of income tax deductions in accordance with regulatory and internal requirements.</li> <li>Verify the accuracy of accounting entries and financial transactions related to payroll and employee expenses before system posting and execution.</li> <li>Manage responses to employee inquiries regarding payroll, benefits, reimbursements, and related financial matters.</li> <li>Review and evaluate employee lending and credit facility programs, ensuring compliance with eligibility criteria and providing recommendations for approval.</li> <li>Monitor payroll deductions, including loans, salary advances, credit card installments, and other employee obligations, ensuring accurate and timely processing.</li> <li>Administer employee social security matters, including contributions, work injury cases, and required reporting, ensuring compliance with applicable regulations.</li> <li>Review and validate employee expense reimbursements and entitlements, including travel expenses, per diems, transportation allowances, meal allowances, medical expenses, advances, loans, and other employee-related payments.</li> <li>Review and approve employee resignation settlements, ensuring all financial obligations, deductions, and compensation calculations are accurately processed.</li> <li>Analyze operational and control reports, identify discrepancies, and implement corrective actions to strengthen internal controls and operational efficiency.</li> <li>Ensure daily operations are conducted in accordance with approved policies, procedures, and delegated authority limits.</li> <li>Participate as a primary or alternate member in business continuity plans (BCP) and emergency response teams, carrying out assigned responsibilities to support operational resilience and recovery.</li> <h4>Requirements</h4> <p><strong>Education</strong></p> <li>Bachelor’s degree in business administration, banking, finance, accounting, or a related field.</li> <li>Minimum of 8 years of professional experience in payroll administration, compensation and benefits, or accounting.</li> <li>Strong knowledge of payroll administration, accounting principles, and financial controls.</li> <li>Comprehensive understanding of human resources policies, systems, and procedures.</li> <li>Knowledge of labor laws, social security regulations, income tax requirements, and related compliance standards.</li> <li>Proficiency in payroll systems, ERP platforms, and Microsoft Office applications.</li> <li>Strong analytical, organizational, and problem-solving skills.</li> <li>Excellent attention to detail and accuracy.</li> <li>Effective leadership, supervisory, and team management capabilities.</li> <li>Strong verbal and written communication skills.</li> <li>Ability to collaborate effectively with internal and external stakeholders.</li> <li>Commitment to confidentiality, compliance, and professional integrity.</li></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <h4>Operations management</h4> <p>Supervise and coordinate the daily operations of the lounge, ensuring smooth service flow in alignment with Fairmont’s service standards.<br> Ensure the lounge’s ambiance, cleanliness, and presentation reflect the brand’s refined image.<br> Monitor product quality and consistency across all food and beverage offerings.<br> Work closely with the culinary and bar teams to curate and update menus that meet guest preferences and brand positioning.<br> Ensure all opening, closing, and cash handling procedures are properly followed.</p> <h4>Guest experience</h4> <p>Create a personalized and memorable experience for each guest, anticipating their needs and preferences.<br> Maintain a strong presence on the floor during service, engaging with guests and addressing feedback promptly.<br> Handle guest complaints with professionalism and empathy, turning moments of service recovery into positive experiences.<br> Build and maintain strong relationships with repeat and VIP guests, ensuring consistent loyalty to the Fairmont brand.</p> <h4>Team leadership</h4> <p>Recruit, train, and mentor a high-performing lounge team committed to excellence in service.<br> Conduct regular briefings, ensuring team members are well-informed about hotel promotions, service expectations, and operational goals.<br> Foster a positive work environment that emphasizes teamwork, respect, and continuous improvement.<br> Conduct regular performance reviews and support staff development through coaching and training initiatives.</p> <h4>Financial & administrative</h4> <p>Manage the lounge’s financial performance by monitoring budgets, controlling costs, and maximizing revenue opportunities.<br> Prepare monthly reports and forecasts for management review.<br> Implement effective upselling and suggestive selling strategies to increase average checks.<br> Oversee inventory control, procurement, and stock management to minimize waste and maintain cost efficiency.</p> <h4>Compliance & standards</h4> <p>Ensure full compliance with local health, hygiene, and safety regulations, as well as Accor and Fairmont brand standards.<br> Conduct regular inspections to ensure compliance with HACCP and cleanliness protocols.<br> Maintain operational readiness for brand audits and LQA (Leading Quality Assurance) evaluations.<br> Support Accor’s Planet 21 sustainability program through responsible resource management and eco-friendly practices.</p> <h4>Qualifications</h4> <ul> <li>Diploma or degree in hospitality management or a related field.</li> <li>Minimum 3–5 years of experience in a supervisory or managerial role within a luxury hotel or top luxury lounge/bar.</li> <li>Strong knowledge of beverage service, mixology, and premium product offerings.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proficiency in POS systems and Microsoft Office applications.</li> <li>Fluent in English; additional languages are an advantage.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Deliver exceptional and personalized service in accordance with Accor standards.<br> Ensure guests receive prompt, courteous, and professional service at all times.<br> Handle guest requests, concerns, and complaints efficiently, escalating when necessary.<br> Maintain a visible presence in the outlet to ensure guest satisfaction throughout service.<br> Supervise daily outlet operations during assigned shifts.<br> Ensure the outlet is properly prepared before opening and maintained throughout service.<br> Coordinate table assignments and monitor service flow.<br> Verify that all food and beverage items are served according to established quality and presentation standards.<br> Ensure opening, closing, and side duties are completed accurately.<br> Monitor cleanliness, hygiene, and organization of the outlet. Lead, motivate, and support captains, waiters/waitresses, and hostesses during operations.<br> Coach team members to improve service standards and product knowledge.<br> Monitor staff performance and provide constructive feedback.<br> Promote teamwork and maintain a positive working environment.<br> Ensure compliance with HACCP, food safety, hygiene, and sanitation standards.<br> Follow all company policies and local health and safety regulations.<br> Report maintenance issues and safety hazards immediately.<br> Ensure proper handling of equipment and company assets.<br> Assist with inventory control and stock requisitions.<br> Support cash handling and POS procedures when required.</p> <h4>Qualifications</h4> <ul> <li>Diploma or degree in hospitality management or a related field is preferred.</li> <li>Minimum 3–5 years of food & beverage experience in a luxury or upscale hotel.</li> <li>At least 1–2 years of supervisory experience in restaurant operations.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong leadership and team management abilities.</li> <li>Sound knowledge of food and beverage service standards.</li> <li>Experience using POS systems (Micros/Simphony preferred).</li> <li>Good command of English; additional languages are an advantage.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Follows all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner during Day-to-day operations. Follows the day-to-day operations related to own job to ensure continuity of work Job Specific Accountabilities Implements all analytical research activities including initiation, designs, routine procedures, and reports on any faced issues to support product development efficiently. Conducts the development activities for basic pharmaceutical formulations including initiation and reporting any faced obstacles to support product development in a timely manner with considerations for scale-up/ tech-transfer. Demonstrates excellent oral and written communication skills with the ability to present results through written reports, publications, and related documentation. Summarizes and critically evaluates the study results in order to develop and test new hypotheses, execute experiments and author technical reports. Participates in the development and scale-up processes from bench top to pilot scale to assist in technology transfer to commercial plants. Establishes a knowledge base by actively seeking out technologies and tracking publications in relevant fields to keep the company informed of research and industry developments. Gathers and provides new perspectives, arriving at solutions based on multiples sources of information to evaluate and solve complex technical challenges that arise on both internal and external projects. Analyses and evaluates test results to make well-reasoned strategic recommendations that inform future R&amp;D decisions at the company. Collaborates and gains commitment with stakeholders internally and externally to achieve project objectives in support of product development and approval Continuous Improvement Contributes to the identification of opportunities for continuous improvement of processes and practices considering international best practice , improvement of business processes, cost reduction and productivity improvement Reporting. Assists in the preparation of timely and accurate reports of Research &amp; Development to meet company and department requirements, policies and standards Safety, Quality &amp; Environment Complies with all relevant safety, quality and environmental management policies, procedures, and controls to ensure a healthy and safe work environment. Related Assignments Performs other related duties or assignments as directed.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><p>Experience:</p><p>3 5 years of relevant experience in pharmaceutical industry in research &amp; development or a laboratory setting.</p><p>Any previous pharmaceutical research experience is a plus</p><p>Education:</p><p>Bachelor s degree in Pharmacy or related scientific field with a Masters/PHD preferred.</p><p>Language:</p><p>Advanced-level English (written and spoken).</p><p>Required Skills:</p><p>Proficiency in MS Office (Word, Excel, PowerPoint).</p><p>Familiarity with SAP (preferred).</p><p>Ability to work independently and manage multiple tasks.</p><p>Strong teamwork and collaboration skills.</p><p>Knowledge of FDA Current Good Manufacturing Practices (cGMP).</p><p>Quick learner with flexibility and adaptability.</p><p>Active listening and strong motivation.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Overview At TDM Group, we are looking for a motivated and enthusiastic Graduate Network Delivery &amp; Implementation Engineer to join our growing team. This is an excellent opportunity for a recent graduate who is passionate about networking, cybersecurity, and network automation to develop their career while working on a large-scale enterprise network supporting over 200 customer sites across Europe. Working alongside experienced engineers, you will assist with the deployment, maintenance, and automation of network infrastructure, gaining hands-on experience with Cisco and Fortinet technologies while contributing to network implementation, support, and continuous improvement initiatives. This role is ideal for candidates who enjoy problem-solving, have a strong technical foundation, and are eager to apply their programming skills in Python and Ansible to modern network operations.</p><p>Key Duties and Responsibilities</p><ul><li>Network Deployment &amp; Coordination Support the planning and coordination of network deployments across multiple customer sites. Review site documentation, IP addressing schemes, network diagrams, and connectivity requirements. Assist in preparing deployment documentation, equipment lists, and project records. Coordinate with internal teams, field engineers, ISPs, and customer stakeholders to ensure successful deployments. Provide remote technical support to engineers during installation activities. Verify network connectivity, remote access, and successful implementation following deployments.</li><li>Network Operations &amp; Support Assist in monitoring and maintaining customer network infrastructure. Help troubleshoot network connectivity, routing, switching, and firewall issues under the guidance of senior engineers. Support firewall configuration, firmware upgrades, and security policy implementation using Fortinet and Cisco technologies. Maintain accurate network documentation, asset records, and topology diagrams.</li><li>Network Automation &amp; Development Develop and enhance automation scripts using Ansible to simplify network deployment and operational tasks. Identify repetitive operational tasks and contribute ideas for automation and process improvement. Learn Infrastructure-as-Code (IaC) principles and help implement automation across customer environments. Work closely with senior engineers and cybersecurity teams to ensure automation aligns with operational and security standards.</li><li>Documentation &amp; Continuous Improvement Update deployment records, technical documentation, and knowledge base articles. Register deployed hardware and ensure firmware compliance. Contribute to improving deployment processes, operational standards, and automation tools. Participate in technical training, certification programmes, and knowledge-sharing sessions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Skills &amp; Experience</h2><p>We welcome applications from recent graduates or candidates with up to two years of experience.</p><ul><li>Essential<ul><li>Bachelor's degree in Computer Science, Information Technology, Network Engineering, Cybersecurity, or a related discipline.</li><li>Cisco certification (CCNA or higher).</li><li>Fortinet certification (NSE4 or higher).</li><li>Good understanding of networking fundamentals including: TCP/IP VLANs Routing &amp; Switching NAT Firewalls VPN technologies</li><li>Programming knowledge in Python is a plus .</li></ul></li></ul><p></p></section>

<p><h4>Description</h4> <p><strong>About Syarah</strong><br> Syarah is one of the leading automotive e-commerce platforms in Saudi Arabia, transforming the way people buy, sell, finance, and own vehicles. Through technology, data, and innovative financial solutions, Syarah delivers a seamless customer experience while building scalable systems that support rapid business growth across sales, operations, finance, and customer engagement.</p> <p><strong>About the role</strong><br> We are looking for an experienced Engineering Manager – ERP & CRM to lead the development, strategy, and delivery of the systems that power Syarah's core business operations. In this role, you will manage a team of backend engineers, drive the technical direction of our ERPNext/Frappe and CRM platforms, and ensure reliable, scalable solutions that support sales, finance, inventory, and customer operations.</p> <p>This is both a technical and people leadership role. You will be responsible for setting team goals and OKRs, mentoring engineers, managing performance, and partnering closely with business stakeholders to translate company objectives into impactful engineering outcomes. The ideal candidate combines strong engineering expertise with a proven ability to build and lead high-performing teams in a fast-paced environment.</p> <h4>Key responsibilities</h4> <ul> <li>Lead, manage, and grow a team of backend engineers working across Python (Frappe/ERPNext) and PHP, owning team structure, hiring, and onboarding.</li> <li>Own the strategy, roadmap, and delivery of Syarah’s ERP and CRM platforms, the systems that run sales, finance, inventory, operations, and customer engagement.</li> <li>Set clear team and individual goals through OKRs, aligning day-to-day engineering execution with broader company objectives and tracking measurable outcomes.</li> <li>Run performance management end to end, including regular 1:1s, structured feedback, performance reviews, growth plans, and recognition.</li> <li>Mentor and develop engineers at every level, deepening technical skills, ownership, and a culture of accountability and continuous improvement.</li> <li>Translate company goals into a clear engineering roadmap, and be accountable for the team delivering against it on time and to a high standard.</li> <li>Define and enforce engineering standards across code quality, architecture, testing, security, and documentation for ERP and CRM systems.</li> <li>Own the technical direction of ERPNext/Frappe customizations, modules, and integrations, and of PHP-based CRM and internal business applications.</li> <li>Lead the design and delivery of integrations connecting ERP, CRM, payments, and other operational and data systems across the business.</li> <li>Partner with finance, operations, sales, and product stakeholders to capture requirements and translate them into well-scoped, prioritized engineering work.</li> <li>Drive healthy delivery practices, including sprint planning, estimation, code review, CI/CD, and release management, to ship reliably and predictably.</li> <li>Own reliability, uptime, and incident response for business-critical ERP and CRM platforms, putting in place monitoring, alerting, and on-call practices.</li> <li>Manage technical debt, scalability, and platform evolution, balancing short-term delivery against long-term maintainability and cost.</li> <li>Report progress, risks, trade-offs, and resourcing needs clearly to senior leadership, and represent the ERP and CRM engineering function across the company.</li> </ul> <h4>What we’re looking for</h4> <ul> <li>Proven experience managing and growing software engineering teams, with a track record of setting goals and OKRs, running performance management, and delivering against company objectives.</li> <li>Strong hands-on background in backend engineering with Python and PHP, ideally including ERPNext/Frappe and modern PHP frameworks.</li> <li>Solid understanding of ERP and CRM systems, business process automation, and integrations across finance, sales, and operations.</li> <li>Experience with API design, databases, CI/CD, and cloud infrastructure, and a strong bar for code quality, security, and reliability.</li> <li>Excellent stakeholder management and communication skills, with the ability to translate business goals into engineering execution.</li> </ul> <h4>Preferred experience</h4> <ul> <li>Hands-on experience with other major ERP systems such as SAP, Odoo, or Oracle.</li> <li>Experience with sales lead generation and workflow automation within CRM platforms.</li> <li>Exposure to AI and agentic AI, with an interest in applying it across ERP, CRM, and internal operations, is a strong plus.</li> </ul> <h4>Tech stack</h4> <ul> <li>Languages & frameworks: Python (Frappe/ERPNext), PHP (Laravel), SQL</li> <li>ERP & CRM: ERPNext, CRM platforms, custom business applications</li> <li>Databases & caching: MongoDB / MySQL, Redis</li> <li>Integration: REST APIs, webhooks, message queues</li> <li>DevOps & deployment: Docker, Git, CI/CD</li> <li>Cloud & infrastructure: AWS, GCP</li> <li>Ways of working: Agile / Scrum, OKRs, code review, performance management</li> </ul> <h4>Requirements</h4> <ul> <li>8+ years of software engineering experience, including 3+ years in an engineering management role</li> <li>Strong hands-on experience with Python and PHP development</li> <li>Experience with ERPNext/Frappe or other ERP platforms (SAP, Odoo, Oracle, etc.)</li> <li>Solid understanding of CRM systems, business process automation, and enterprise integrations</li> <li>Proven experience leading engineering teams, setting OKRs, and managing performance and career development</li> <li>Experience with APIs, databases, cloud infrastructure, CI/CD, and DevOps practices</li> <li>Strong stakeholder management and communication skills</li> <li>Experience in e-commerce, fintech, or high-growth technology environments is a plus</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>About Syarah</strong><br> Syarah is one of the leading automotive e-commerce platforms in Saudi Arabia, transforming the way people buy, sell, finance, and own vehicles. Through technology, data, and innovative financial solutions, Syarah delivers a seamless customer experience while building scalable systems that support rapid business growth across sales, operations, finance, and customer engagement.</p> <p><strong>About the role</strong><br> We are looking for an experienced Engineering Manager – ERP & CRM to lead the development, strategy, and delivery of the systems that power Syarah's core business operations. In this role, you will manage a team of backend engineers, drive the technical direction of our ERPNext/Frappe and CRM platforms, and ensure reliable, scalable solutions that support sales, finance, inventory, and customer operations.</p> <p>This is both a technical and people leadership role. You will be responsible for setting team goals and OKRs, mentoring engineers, managing performance, and partnering closely with business stakeholders to translate company objectives into impactful engineering outcomes. The ideal candidate combines strong engineering expertise with a proven ability to build and lead high-performing teams in a fast-paced environment.</p> <h4>Key responsibilities</h4> <ul> <li>Lead, manage, and grow a team of backend engineers working across Python (Frappe/ERPNext) and PHP, owning team structure, hiring, and onboarding.</li> <li>Own the strategy, roadmap, and delivery of Syarah’s ERP and CRM platforms, the systems that run sales, finance, inventory, operations, and customer engagement.</li> <li>Set clear team and individual goals through OKRs, aligning day-to-day engineering execution with broader company objectives and tracking measurable outcomes.</li> <li>Run performance management end to end, including regular 1:1s, structured feedback, performance reviews, growth plans, and recognition.</li> <li>Mentor and develop engineers at every level, deepening technical skills, ownership, and a culture of accountability and continuous improvement.</li> <li>Translate company goals into a clear engineering roadmap, and be accountable for the team delivering against it on time and to a high standard.</li> <li>Define and enforce engineering standards across code quality, architecture, testing, security, and documentation for ERP and CRM systems.</li> <li>Own the technical direction of ERPNext/Frappe customizations, modules, and integrations, and of PHP-based CRM and internal business applications.</li> <li>Lead the design and delivery of integrations connecting ERP, CRM, payments, and other operational and data systems across the business.</li> <li>Partner with finance, operations, sales, and product stakeholders to capture requirements and translate them into well-scoped, prioritized engineering work.</li> <li>Drive healthy delivery practices, including sprint planning, estimation, code review, CI/CD, and release management, to ship reliably and predictably.</li> <li>Own reliability, uptime, and incident response for business-critical ERP and CRM platforms, putting in place monitoring, alerting, and on-call practices.</li> <li>Manage technical debt, scalability, and platform evolution, balancing short-term delivery against long-term maintainability and cost.</li> <li>Report progress, risks, trade-offs, and resourcing needs clearly to senior leadership, and represent the ERP and CRM engineering function across the company.</li> </ul> <h4>What we’re looking for</h4> <ul> <li>Proven experience managing and growing software engineering teams, with a track record of setting goals and OKRs, running performance management, and delivering against company objectives.</li> <li>Strong hands-on background in backend engineering with Python and PHP, ideally including ERPNext/Frappe and modern PHP frameworks.</li> <li>Solid understanding of ERP and CRM systems, business process automation, and integrations across finance, sales, and operations.</li> <li>Experience with API design, databases, CI/CD, and cloud infrastructure, and a strong bar for code quality, security, and reliability.</li> <li>Excellent stakeholder management and communication skills, with the ability to translate business goals into engineering execution.</li> </ul> <h4>Preferred experience</h4> <ul> <li>Hands-on experience with other major ERP systems such as SAP, Odoo, or Oracle.</li> <li>Experience with sales lead generation and workflow automation within CRM platforms.</li> <li>Exposure to AI and agentic AI, with an interest in applying it across ERP, CRM, and internal operations, is a strong plus.</li> </ul> <h4>Tech stack</h4> <ul> <li>Languages & frameworks: Python (Frappe/ERPNext), PHP (Laravel), SQL</li> <li>ERP & CRM: ERPNext, CRM platforms, custom business applications</li> <li>Databases & caching: MongoDB / MySQL, Redis</li> <li>Integration: REST APIs, webhooks, message queues</li> <li>DevOps & deployment: Docker, Git, CI/CD</li> <li>Cloud & infrastructure: AWS, GCP</li> <li>Ways of working: Agile / Scrum, OKRs, code review, performance management</li> </ul> <h4>Requirements</h4> <ul> <li>8+ years of software engineering experience, including 3+ years in an engineering management role</li> <li>Strong hands-on experience with Python and PHP development</li> <li>Experience with ERPNext/Frappe or other ERP platforms (SAP, Odoo, Oracle, etc.)</li> <li>Solid understanding of CRM systems, business process automation, and enterprise integrations</li> <li>Proven experience leading engineering teams, setting OKRs, and managing performance and career development</li> <li>Experience with APIs, databases, cloud infrastructure, CI/CD, and DevOps practices</li> <li>Strong stakeholder management and communication skills</li> <li>Experience in e-commerce, fintech, or high-growth technology environments is a plus</li> </ul></p><p></p>

<p><h4>Job description:</h4> <p>We are seeking a highly motivated and experienced Transformation Manager to join our Chief Strategy & Transformation Office. In this role, you will play a pivotal role in driving the successful execution of transformation initiatives, ensuring alignment with the organization's strategic vision, and fostering a culture of growth and innovation, while owning the impact of transformation initiatives on the business's profit & loss (P&L). Your responsibilities will also include developing and managing objectives and key results (OKRs) to measure the impact and success of transformation projects while embracing agile principles relevant to agile product and delivery management.</p> <h4>Responsibilities:</h4> <ul> <li><strong>Spearhead strategic transformation:</strong> Orchestrate and execute strategic transformation initiatives, assuming full ownership of their success.</li> <li><strong>Harness domain expertise:</strong> Leverage extensive line-of-business knowledge in retail, CIB, operations, and GRC to drive seamless implementation and adoption of strategic initiatives.</li> <li><strong>Align transformation with strategic objectives:</strong> Ensure that transformation initiatives are seamlessly aligned with the organization's strategic objectives and long-term vision.</li> <li><strong>Champion P&L ownership:</strong> Take ownership of the financial implications of transformation initiatives on the business's profit & loss (P&L), ensuring financial viability and alignment with business goals.</li> <li><strong>Data-driven decisions:</strong> Work with data to drive informed decisions, partnering with data business partners and data stewards to ensure that transformation initiatives are data-driven and data-compliant.</li> <li><strong>Deliver comprehensive reporting:</strong> Regularly prepare detailed reports and updates for senior management and governance committees, effectively communicating the status, progress, and achievements of transformation initiatives, including their financial impact on the P&L.</li> <li><strong>Foster cross-functional collaboration:</strong> Collaborate effectively with diverse departments and stakeholders to ensure seamless and unified execution of transformation efforts.</li> <li><strong>Navigate change with expertise:</strong> Devise and implement comprehensive change management strategies to facilitate smooth transitions during transformation projects.</li> <li><strong>Optimize resource allocation:</strong> Effectively allocate and manage resources to support transformation initiatives and drive successful outcomes.</li> <li><strong>Measure impact with robust KPIs:</strong> Establish key performance indicators (KPIs) and objectives and key results (OKRs) to accurately measure the success and impact of transformation projects.</li> <li><strong>Embrace agile principles:</strong> Champion agile methodologies relevant to agile product management, including iterative development, customer-centricity, and continuous improvement.</li> <li><strong>Monitor progress with vigilance:</strong> Continuously monitor the progress of transformation initiatives, proactively identifying and addressing potential issues as they arise.</li> <li><strong>Mitigate risks proactively:</strong> Identify potential risks and challenges associated with transformation initiatives and develop effective mitigation strategies.</li> <li><strong>Drive innovation:</strong> Collaborate closely with the Chief Strategy and Transformation Officer to identify innovative opportunities and develop strategies to drive innovation within the organization.</li> <li><strong>Partner with EPMO:</strong> Collaborate with the Enterprise Project Management Office (EPMO) to streamline the execution of transformation initiatives.</li> <li><strong>Execute strategic initiatives:</strong> Lead the execution of the organization's strategic initiatives, ensuring that transformation efforts align with the broader strategic goals.</li> <li><strong>Embrace continuous improvement:</strong> Foster a culture of continuous improvement by identifying opportunities to enhance the efficiency and effectiveness of transformation efforts.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in business, management, or a related field. Master's degree is a plus.</li> <li>At least 10 years of experience in managing large-scale transformation projects and change initiatives.</li> <li>Proven domain expertise (retail or corporate investment banking).</li> <li>Strong understanding of project management methodologies and best practices.</li> <li>Exceptional leadership and communication skills.</li> <li>Analytical and problem-solving capabilities.</li> <li>Ability to adapt to fast-paced and dynamic environments.</li> <li>Change management certification is advantageous.</li> <li>Familiarity with financial and banking sector operations is a plus.</li> </ul> <h4>Preferred certifications:</h4> <ul> <li>Agile Product Owner (CSPO)</li> <li>Project Management Professional (PMP)</li> <li>Change Management Certification (e.g., Prosci, ADKAR)</li> </ul></p><p></p>

<p><h4>Key responsibilities</h4> <p>Design, implement, and continuously improve a comprehensive project and program governance framework aligned with the bank's strategic objectives, incorporating governance policies, procedures, methodologies, templates, and standards based on industry best practices.<br> Assess the current project management operating model, identify process improvement opportunities, and lead initiatives that enhance operational efficiency, service quality, and project delivery effectiveness.<br> Define governance procedures for projects and programs across the group, establish RACI matrices for all key project deliverables, monitor compliance, and provide guidance and support to project stakeholders.<br> Develop project and program quality standards across the bank, conduct periodic governance compliance reviews for projects managed by both the enterprise PMO and other business units, report findings to the head of enterprise PMO, and recommend improvement initiatives.<br> Review, challenge, validate, and consolidate project reports submitted by project managers while standardizing reporting formats and executive presentations for senior management.<br> Establish and monitor key performance indicators (KPIs) to measure project and program performance, governance effectiveness, and resource utilization. Analyze performance variances, recommend corrective actions, and provide regular management reports.<br> Ensure governance policies, procedures, templates, and methodologies comply with regulatory requirements. Identify project risks, establish appropriate governance controls, and implement risk mitigation measures throughout the project lifecycle.<br> Participate in the evaluation, selection, implementation, and enhancement of project management and reporting tools. Coordinate with relevant stakeholders to deliver awareness sessions and training that ensure standardized reporting and consistent project performance measurement.<br> Promote governance awareness and provide training to project and program managers across the bank to strengthen governance capabilities and standardize project management practices.<br> Serve as the primary liaison between the enterprise PMO and other business units, supporting requests from internal audit, finance, and other corporate functions.<br> Review executive reports, regulatory reports, and internal and external audit findings, ensure timely implementation of corrective actions, and prevent recurrence through sustainable process improvements.<br> Participate as a primary or alternate member of the bank's business continuity management (BCM) and emergency response teams, carrying out assigned responsibilities to support operational resilience and business recovery.</p> <h4>Requirements</h4> <p>Bachelor's degree in engineering, computer science, management information systems (MIS), or a related discipline.<br> Minimum of 10 years of experience in project management and project governance, preferably within the banking or financial services sector.<br> Strong knowledge of project governance frameworks and project management methodologies.<br> Excellent analytical and problem-solving skills.<br> Process improvement and continuous improvement mindset.<br> Strong planning, organization, and prioritization skills.<br> Leadership and stakeholder management capabilities.<br> Excellent written and verbal communication skills in both Arabic and English.<br> Advanced reporting and presentation skills.<br> Proficiency in project management and business systems.<br> Strong understanding of internal policies, procedures, and applicable regulatory requirements.<br> Ability to work collaboratively in cross-functional teams.<br> Ability to perform effectively under pressure in a fast-paced environment.</p> <h4>Professional certifications</h4> <p>One or more of the following certifications is preferred:<br> Project Management Professional (PMP)<br> PMO-related professional certifications<br> Lean Six Sigma</p></p><p></p>

<p><h4>Key responsibilities</h4> <p>Design, implement, and continuously improve a comprehensive project and program governance framework aligned with the bank's strategic objectives, incorporating governance policies, procedures, methodologies, templates, and standards based on industry best practices.<br> Assess the current project management operating model, identify process improvement opportunities, and lead initiatives that enhance operational efficiency, service quality, and project delivery effectiveness.<br> Define governance procedures for projects and programs across the group, establish RACI matrices for all key project deliverables, monitor compliance, and provide guidance and support to project stakeholders.<br> Develop project and program quality standards across the bank, conduct periodic governance compliance reviews for projects managed by both the enterprise PMO and other business units, report findings to the head of enterprise PMO, and recommend improvement initiatives.<br> Review, challenge, validate, and consolidate project reports submitted by project managers while standardizing reporting formats and executive presentations for senior management.<br> Establish and monitor key performance indicators (KPIs) to measure project and program performance, governance effectiveness, and resource utilization. Analyze performance variances, recommend corrective actions, and provide regular management reports.<br> Ensure governance policies, procedures, templates, and methodologies comply with regulatory requirements. Identify project risks, establish appropriate governance controls, and implement risk mitigation measures throughout the project lifecycle.<br> Participate in the evaluation, selection, implementation, and enhancement of project management and reporting tools. Coordinate with relevant stakeholders to deliver awareness sessions and training that ensure standardized reporting and consistent project performance measurement.<br> Promote governance awareness and provide training to project and program managers across the bank to strengthen governance capabilities and standardize project management practices.<br> Serve as the primary liaison between the enterprise PMO and other business units, supporting requests from internal audit, finance, and other corporate functions.<br> Review executive reports, regulatory reports, and internal and external audit findings, ensure timely implementation of corrective actions, and prevent recurrence through sustainable process improvements.<br> Participate as a primary or alternate member of the bank's business continuity management (BCM) and emergency response teams, carrying out assigned responsibilities to support operational resilience and business recovery.</p> <h4>Requirements</h4> <p>Bachelor's degree in engineering, computer science, management information systems (MIS), or a related discipline.<br> Minimum of 10 years of experience in project management and project governance, preferably within the banking or financial services sector.<br> Strong knowledge of project governance frameworks and project management methodologies.<br> Excellent analytical and problem-solving skills.<br> Process improvement and continuous improvement mindset.<br> Strong planning, organization, and prioritization skills.<br> Leadership and stakeholder management capabilities.<br> Excellent written and verbal communication skills in both Arabic and English.<br> Advanced reporting and presentation skills.<br> Proficiency in project management and business systems.<br> Strong understanding of internal policies, procedures, and applicable regulatory requirements.<br> Ability to work collaboratively in cross-functional teams.<br> Ability to perform effectively under pressure in a fast-paced environment.</p> <h4>Professional certifications</h4> <p>One or more of the following certifications is preferred:<br> Project Management Professional (PMP)<br> PMO-related professional certifications<br> Lean Six Sigma</p></p><p></p>

<p><strong>Vacancy Announcement<br> Human Resources Operational Partner Support - OCG - Cell 5</strong></p> <p><br> <strong>Family:</strong> Human Resources</p> <p><strong>Level</strong>: 9 IRFFG (1,920 JOD Monthly Gross)</p> <p><strong>Workplace:</strong> Amman</p> <p><strong>Hierarchical and Functional line management of</strong>: Cell 5 Human Resources Operational Partner (HROP)</p> <p><strong>Duration</strong>: 12 Months.</p> <p><strong>Context</strong></p> <p><strong>OCG presence in Amman Hub:</strong><br> OCG has been developing its presence in Amman with a delocalized structure created to support the quality of our operations in the region and beyond. It includes:</p> <p><br> •The Operational Cell 5 directly managed by a Program Responsible, which current portfolio includes Iraq, Lebanon and Yemen. The team is composed of the Program Responsible, Deputy Program Responsible, Medical Program Responsible, HR Operational Partner, Fin Controller, Log Operational Responsible, Strategic Communication Advisor, Supply Referent and HROp Support<br> •The MESO (Middle East Support Office) is directly managed by the Head of MESO, that includes advisory, implementers and support positions providing technical and operational support to the field missions. The team is composed of Strategic Medical Advisor/Team Leader, Lab, IPC, Nursing Care and AMR Advisors and flyings, Humanitarian Affairs Advisor, Project Officer, Legal Advisor, Ops and Med Flying, Staff Mobility Coordinator and Implementer, Regional Technical Referent Energy and HVAC, Water &amp; Sanitation and a MESO Assistant<br> •Delocalized &amp; Hosted positions<br> •An intersectional Amman Mutualized Support Office (AMSO) for Finance/HR/Admin/Log/IT that supports both OCG, OCBA and OCA teams in Amman. The AMSO is under the direct management of OCBA.<br> At the heart of the Operations Department of the Operational Center of Geneva (OCG), the "cells" are multidisciplinary teams of 7 to 8 experts (Program Manager, Deputy Program Manager, Polyvalent Medical Referent, Operational HR Partner, Operational Logistics Manager, Operational Finance Manager, Operational Communication Manager, Cell Assistant). The cells supervise and coordinate MSF's activities in several countries and are the direct interface between the headquarters and the field. Each member oversees a specific field of activity under the supervision (functional link) of a Program Manager and with a hierarchical link to the coordinator of the relevant department.<br> The HROP centralizes and acts as a referent for mission’s HR and administrative issues in front of the various HR units at HQ and other members of the cell, mission’s Human Resources Coordinator (HRCo) or Head of Mission (HoM) and other MSF operational centers (OCs).<br> With the need to focus more on strategic HR mentoring and support to missions, the HROP support will be the focal point of different HR files identified and delegated by the HROP.<br> Scope of responsibilities – objectives of the position:<br> Translation of operational ambitions into HR needs &amp; planning of the IMS positions:<br> • Participate in the discussions about optimal setup requested by the field to ensure that the staffing is sufficient in number and coherent in composition to meet the operational and institutional ambitions, especially during MYR and POA.<br> • Reviews MYR and POA matrices and reports to HROP any issues (technical, settings, analytical, …) and provides to HROP first feedback on the forecast and variances compared to last validated budget.<br> • Verifies the demand for IMS staffing formalized by the HRCos (compliance with planning, accuracy, and clarity of the request).<br> • Follows up with the missions on job descriptions of international staff (MI), brings to missions’ attention missing or outdated MIs. Files received MIs.<br> • Ensures the updating of the international staff tracking table (HR Update) (mission dates, job openings, obtaining documents)<br> • Compiles a table of the cell's mission positions to be opened, on a weekly basis.<br> • If necessary, takes over the IMS job openings, particularly in emergency situations.<br> • Supports missions and GPOs on the IMS propositions and matching process, based on requests/needs.<br> Focal point for specific HR dossiers, under the supervision of the HROP:<br> • Acts as a focal point for mobility program in Cell 5 missions; works with Amman Mobility Coordinators towards boosting interCell and international mobility of Cell 5 missions’ staff. Initiate and streamlines the communication between HRCOs, PDMs and Mobility Coordinator on mobility needs and concrete LHS detachment matchings from/to Cell 5 missions.<br> • Acts as a focal point for any topics related to Compensations &amp; Benefits (e.g. IRFFG, IMS benefits, …) with special focus on Rewards Review (information management, streamlining communication between missions and HQ, …). Support HROP on Benchmark topic (BM requests, hosting sections, follow us with the missions on timely submission of the requested information and documents, ….) and revision of IMS perdiem in Cell 5 missions. Solicits and coordinates the intervention of Comp&amp;Ben referents.<br> HR and administrative management of international mobile staff (IMS):<br> • Under the supervision of HROP, acts as a focal point for any topics related to IRPII, including IMS exceptions; manages IRPII exception requests with the missions and HR Direction.<br> • With collaboration from HRCos keep updating the IMS HR update file.<br> • Monthly, as part of the IMS salary payment, checks the changes of the start and end dates of IMS contracts, positions and project allocations and confirm the monthly IMS payroll information to FAR.<br> • Provide support to Field Movement Referents (FMRs) in the case of specific movements or visas.<br> • Carries out/participate in HR briefings and debriefings according to the policy and ensures the SHU is alerted when needed.<br> • Follows up with international staff on documents required for their departure (informed consents BIC, proof of life)<br> • Consolidates, monitors and updates pre-departure briefing materials for international staff<br> • Follows up on anticipated returns of IMS and files documents related to them<br> • During the matching process and during the mission of IMS, may be required to support exception requests according to the procedure.<br> Information / Reporting:<br> • Pivot between the HR department and the missions, ensures sufficient information sharing between these entities so that the HR department can provide an appropriate support - in particular during the “tour du monde” meetings and during HR days.<br> • Ensures that statistics and indicators are collected and passed on and participates in the analysis of these at least at the PoA and MYR and at the end of the year (HRNS).<br> Meeting and specific platforms:<br> • Participates in the monthly meetings "Tour du Monde" to open IMS positions and present the cell's HR/operational news<br> • Participates in the weekly mini-desks of the cell.<br> • Participates in the weekly meetings with HRCos<br> • Participates in POA, MYR etc.<br> • Participates in any other meeting deemed relevant<br> • Keeps links with other OCG Cells’ Assistants to assure consistent management of mandatory IMS documents (POA, BIC), Kompas management etc.<br> Organizational support to the Cell:<br> • Help to organize Cell 5 group briefings/debriefings of international staff, ensures their briefing on information management.<br> • Organizes group BIC briefings by RP/ARP.<br> • In case of IMS briefing/debriefing in Amman, welcomes international staff, presents to them Cell 5 setup and ensures they have the necessary documents; supports with organization of the arrival and stay in needed.<br> • Follows up on Cell 5 members international movements (flights, visas, hotels, ...) by liaising with Amman Support Office, supports with organization of the international movements if needed.<br> • Supports the cell in the organization of meetings.<br> • Supports the cell in the management of information such as cell archiving.<br> • Focal point for updating all mission HR documents on KOMPASS and Cell 5 private SharePoint.<br> • Coordinates the organization of Cell events as needed.<br> • Additional tasks can be requested.</p> <p><br> <strong>Profile Requirements:</strong><br> <strong>Education:</strong> Master’s degree in HR management (People Management or similar), Social Sciences, Political Science, Humanitarian or Development Studies, or other relevant degrees.<br> Additional operational &amp; HR MSF training is an asset.<br> <strong>Experience:&nbsp;</strong>At least one year MSF experience as Field/office HR Admin OR Cell Assistant with MSF OCG.<br> <strong>Technical Competencies:</strong><br> IT: Windows 10, database, Excel (use of macros), Power BI.<br> HR Tools and HR Fundamentals.<br> <strong>Languages:</strong>English<br> French and/or Arabic an advantage.<br> <strong>Others:</strong>This position is open to both Jordanian and non-Jordanian applicants.<br> <br> If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by <strong>Saturday 22nd August 2026.</strong></p> <p><br> To:&nbsp; https://msfamman.recruitee.com/o/human-resources-operational-partner-support-2&nbsp;</p> <p><br> Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</p>

<p><h4>Description</h4> <p>The incident response analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments. The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities.</p> <p>The role collaborates closely with security operations, threat intelligence, digital forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents.</p> <h4>Responsibilities</h4> <h4>Incident investigation & response</h4> <ul> <li>Respond to security incidents within defined SLAs and escalation procedures.</li> <li>Perform detailed investigations to determine nature of the attack, scope of compromise, impacted systems, attack vectors, and potential business impact.</li> <li>Analyze indicators of compromise (IOCs) and attacker activity.</li> <li>Identify containment, eradication, and recovery actions required to mitigate incidents.</li> <li>Coordinate incident response activities with internal and customer stakeholders.</li> </ul> <h4>Threat analysis & root cause investigation</h4> <ul> <li>Conduct in-depth analysis of security incidents and suspicious activities.</li> <li>Identify vulnerabilities, attack techniques, and security gaps contributing to incidents.</li> <li>Perform root cause analysis to determine how incidents occurred and identify preventive controls.</li> <li>Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&CK.</li> </ul> <h4>Incident coordination & escalation</h4> <ul> <li>Manage incident response activities across multiple technical teams.</li> <li>Escalate incidents requiring digital forensics support, specialized technical expertise, and malware analysis.</li> <li>Coordinate communication between technical teams, management, and customer stakeholders.</li> <li>Support crisis management activities during major incidents.</li> </ul> <h4>Documentation & reporting</h4> <ul> <li>Prepare detailed incident reports documenting findings, impact assessments, root cause analysis, and remediation recommendations.</li> <li>Maintain investigation records and evidence documentation.</li> <li>Support development of executive-level incident summaries and post-incident reviews.</li> </ul> <h4>Process improvement & readiness</h4> <ul> <li>Support the development and enhancement of incident response playbooks, response procedures, and investigation methodologies.</li> <li>Participate in tabletop exercises and incident simulations.</li> <li>Identify opportunities to improve response effectiveness and operational readiness.</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behaviour across everything we do - from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li> <li>Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response.</li> <li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling.</li> <li>Exposure to SIEM/SOAR and EDR platforms is preferable.</li> <li>Experience in an MSSP or SOC environment is preferable.</li> </ul></p><p></p>