Operation Specialist Jobs in Jordan

<p>The role of the Driver position is to support the transportation operation that includes covering the movements of the staff and any other official movements assigned to the driver by the fleet management team. The Driver is responsible to drive, manage and administer the vehicle to provide safe and efficient transport all the time.<br> </p> <p> <strong>Professional Competencies</strong> <br>Generic professional competencies for this position:<br> Experience from working within technical expertise area in a humanitarian/ recovery context.<br> Previous experience from working in complex and volatile contexts.<br> Sufficient knowledge of the different routes in Jordan and the ability to travel to all the locations among Jordan including access the refugee camps.<br> Documented results related to the position's responsibilities.<br> Some knowledge of English.</p> <p> <strong>Context/specific skills, knowledge and experience:</strong> </p> <p>Qualification requirement: Tawjihi or equivalent Years of Experience: 5 +</p> <p> English communication Skills<br> Driving license (category 3 ) Manual gear <br> Familiarity with the Jordanian traffic rules and regulations.<br> <br> Good communication and interpersonal skills<br> Highly approachable and trustworthy<br> Strong organizational and team working skills</p> <p>Behavioral Competencies (max 6)<br> Handling insecure environments<br> Planning and delivering results<br> Working with people<br> Communicating with impact and respect<br> </p> <p> <strong>Generic responsibilities</strong> </p> <p> <br> Adhere to NRC policies, tools, handbooks and guidelines.<br> Prepare and develop status reports as required by management.<br> Promote and share ideas for improvement.<br> Perform according to the work and development plan.<br> Transport NRC staff, visitors, documents and goods/materials to designated destinations when officially approved<br> Ensure the safety and security of the passengers, the goods and the vehicle<br> Immediately report accidents, breakdowns and needs of repair and general maintenance/service<br> Respect the local traffic regulations and the NRC logistical/vehicle policies at all times</p> <p> </p> <p> <strong>Specific responsibilities</strong> </p> <p> Maintain the logbook for all trips and ensure that all movements are registered accurately using the needed tools such as EFS (E-Fleet system) and the tablets.<br> Cover responsibilities on daily basis as per the duty roster which includes covering the camps Band C duty shifts.<br> Maintain the vehicle in proper operating condition at all times, including keeping the vehicle clean, ensuring enough fuel, checking the technical state etc and report any issues found directly to the LM.<br> In liaison with the line manager, arrange for repairs and servicing<br> Ensure the assigned vehicle has all the necessary documents and equipment<br> Provide logistical support during trainings and workshops<br> Liaise with field logistics and programme staff to ensure covering NRC operations in smooth way, and to support the logistics and other departments in loading/off-loading materials when needed.</p> <p> </p> <p> <strong>Critical Interfaces</strong> <br>By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:<br>Scale and scope of position</p> <p>Staff: N/A Stakeholders: NRC Staff Budgets: N/A<br>Information: EFS</p> <p>Legal or Compliance: NRC code of conduct, NRC logistics handbook, NRC Jordan Fleet SOPs<br> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary: We are seeking an experienced SIEM Deployment Engineer to lead or support the deployment, configuration, and optimization of Splunk or SIEM solutions across enterprise environments.<br> The ideal candidate will possess strong technical knowledge in security operations, log management, and compliance, along with hands-on experience in implementing for clients.<br> Key Responsibilities: Lead end-to-end deployment of Splunk or SIEM platform, including planning, architecture design, installation, configuration, and tuning.<br> Integrate log sources from various platforms (Windows, Linux, firewalls, routers, endpoint protection, etc.<br>). Develop custom parsers and log normalization rules.<br> Build correlation rules, alerts, dashboards, and reports based on customer requirements.<br> Conduct use case development, threat detection tuning, and optimization of false positives.<br> Collaborate with SOC teams to ensure effective threat monitoring and incident detection.<br> Document implementation procedures, configuration guides, and troubleshooting steps.<br> Provide knowledge transfer and training to internal teams or clients.<br> Ensure compliance with industry standards (e.<br>g., NCA ECC, SAMA CSF, ISO 27001).<br> Required Skills and Qualifications: Bachelor’s degree in Computer Science, Cybersecurity, or related field.<br> 8-10 years of experience in Splunk or SIEM deployment and cybersecurity.<br> Proven experience with LogRhythm SIEM deployment in enterprise environments.<br> Strong understanding of log analysis, incident response, and threat detection.<br> Familiarity with log source integration: Windows Event Logs, Syslog, NetFlow, etc.<br> Scripting experience (PowerShell, Python, etc.<br>) is a plus.<br> Knowledge of cybersecurity frameworks (MITRE ATT&amp;CK, NIST, etc.<br>) is an advantage.<br> LogRhythm certifications (e.<br>g., LogRhythm Deployment Fundamentals, LogRhythm Analyst) are a strong plus.<br></span> </div>

<p>AJi Group is seeking a Facilities Administrator to join our team in Amman, Jordan. The ideal candidate will be responsible for overseeing the day-to-day operations of our facilities, ensuring a safe, efficient, and productive work environment. This role requires excellent organizational and communication skills, with a strong ability to manage multiple tasks simultaneously.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in business administration or a related field. 3-5 years of experience in facilities administration, office administration, or procurement. Familiarity with health, safety, and environmental regulations. Basic budgeting and procurement knowledge. Ability to manage vendor contracts, purchase orders, and service agreements. Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). Excellent communication and problem-solving skills. Excellent command of spoken and written English.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span>About the Role:</span></b><span><br> We are seeking a highly experienced and strategic Logistics &amp; Forwarding Manager to lead our forwarding operations. This role is pivotal in driving efficiency, profitability, and growth. The ideal candidate will possess deep expertise in multi-modal transportation and a robust network within the Jordanian market and the wider international logistics community.</span></p><br><p><span>You will not only oversee the operational execution of shipments but will also play a critical commercial role</span><span>partnering closely with the sales department to secure business and leveraging your negotiation skills to secure the best transporter deals and competitive rates from providers.</span><br></p><br><span>​</span><br><br><p><b><span>Key Responsibilities:</span></b><br></p><br><p><b><span>Pricing &amp; Procurement by ensuring:</span></b><br></p><br><ul><li><span>All sales requests are attended to, and freight rates are obtained and negotiated from the most suitable agents, shipping lines, and carriers are contacted for competitive rates.</span><br></li><li><span>The best logistics and transport providers are secured to optimize cost at the needed service levels.</span><br></li><li><span>The profitability of offers and that the pricing aligns with market trends and company financial goals.</span><br></li></ul><p><b><span>Operational Excellence (Multi-Modal)</span></b><br></p><br><ul><li><span>Oversee end-to-end forwarding operations across Land (In-land &amp; Out-land), Airfreight (Import &amp; Export), and Ocean Freight (Import &amp; Export).</span><br></li><li><span>Manage the entire shipping lifecycle including booking, documentation, and cargo tracking to ensure adherence to timelines.</span><br></li><li><span>Develop and implement operational policies to enhance efficiency, quality, and service delivery.</span><br></li></ul><p><b><span>Relationship Management (Internal &amp; External)</span></b><br></p><br><ul><li><b><span>Internal:</span></b><span> Collaborate closely with the Sales department to support business development.&nbsp;</span><br></li><li><b><span>External:</span></b><span> Leverage and expand strong relationships with international networks, international/local agents, and shipping lines in Jordan.</span><br></li><li><span>Maintain excellent rapport with clients, ensuring swift resolution of requests, complaints, and problems.</span><br></li></ul><p><b><span>Compliance, Documentation, &amp; Financial Control</span></b><br></p><br><ul><li><span>Ensure strict compliance with international and local shipping regulations, including customs requirements and trade agreements.</span><br></li><li><span>Oversee the preparation and verification of essential shipping documents (Bills of Lading, Commercial Invoices, Certificates of Origin).</span><br></li><li><span>Manage the departmental budget, monitor operational costs, and identify cost-reduction opportunities.</span><br></li><li><span>Prepare and analyze performance reports (revenue, costs, efficiency metrics) and manage risk mitigation strategies, including insurance and claims handling.</span><br></li></ul><span>​</span><br><br><br><span>Requirements</span><p><b><span>Qualifications &amp; Experience:</span></b><br></p><br><ul><li><b><span>Experience:</span></b><span> Minimum of 10-12 years of progressive experience in freight forwarding, specifically managing Land, Air, and Ocean operations (Import &amp; Export).</span><br></li><li><b><span>Industry Knowledge:</span></b><span> Strong knowledge of the local Jordanian logistics market, including key shipping lines, customs regulations, and local agents.</span><br></li><li><b><span>Network:</span></b><span> Established relationships with international networks and local service providers is essential.</span><br></li><li><b><span>Leadership:</span></b><span> Proven experience leading and developing a team.</span><br></li><li><b><span>Negotiation:</span></b><span> Strong commercial acumen with a proven track record of negotiating the best rates and terms with transporters, carriers, and agents.</span><br></li><li><b><span>Commercial Mindset:</span></b><span> Ability to work cross-functionally with Sales and Marketing to support revenue growth.</span><br></li></ul><p><b><span>Key Competencies:</span></b><br></p><br><ul><li><span>Strategic Planning &amp; Analytical Thinking.</span><br></li><li><span>Strong Communication &amp; Interpersonal Skills.</span><br></li><li><span>Problem-Solving &amp; Crisis Management.</span><br></li><li><span>Financial &amp; Budgetary Management.</span><br></li><li><span>Customer-Centric Approach.</span><br></li><li><span>Excellent Follow-up Skills.</span><br></li></ul><br><span>Benefits</span><p><b><span>What We Offer:</span></b><br></p><br><ul><li><span>Competitive salary package.</span><br></li><li><span>Leadership opportunity in a dynamic environment.</span><br></li></ul><ul><li><span><span><span>The chance to manage a diverse and complex supply chain network</span></span><br></span></li></ul><br> </div>

<p><h4>Description</h4> <p>Open is an AI customer support platform that helps enterprise businesses automate customer interactions at scale. Working at the intersection of software, support operations, and AI, the team focuses on building practical solutions that improve how customers are supported and how internal teams operate.</p> <p>As a CSM (Customer Success Manager), you will play a key role in helping customers adopt the platform successfully and get long-term value from it. This role sits close to both customers and internal teams, with a strong focus on implementation, coordination, and operational clarity. You will help shape a smooth post-sales experience while supporting complex customer needs and ensuring technical and business stakeholders stay aligned.</p> <h4>Responsibilities</h4> <ul> <li>Onboard customers and ensure successful platform implementation, serving as a liaison between customers and engineering.</li> <li>Manage integrations with ticketing systems and workflows, and establish clear work processes.</li> <li>Lead complex technical onboarding involving API integrations, system design, and data migrations.</li> <li>Resolve escalations as primary technical contact, collaborating with engineering to fix bugs.</li> <li>Advise on security protocols, authentication, and infrastructure scaling best practices.</li> <li>Audit usage data to optimize platform performance and identify underutilized features.</li> <li>Translate technical documentation into clear training resources for non-technical teams.</li> <li>Conduct business review health checks to align product performance with client goals.</li> <li>Proactively monitor customer health to prevent churn and identify growth opportunities.</li> <li>Drive account growth by identifying expansion options and secure renewals by demonstrating ROI.</li> <li>Advocate for customers by converting feedback into structured product feature requests.</li> </ul> <h4>Requirements</h4> <ul> <li>3-5 years of Customer Success Manager experience onboarding enterprise customers, managing post-sales relationships in SaaS, working in startup environments, and handling technical integrations with ticketing systems.</li> <li>Experience with CRM tools such as Salesforce or HubSpot, along with workflow automation tools.</li> <li>Experience using AI tools, including prompt engineering and AI-based integrations.</li> <li>Experience with project scoping, structured implementation processes, and creating onboarding playbooks that define clear work processes and workflows.</li> <li>Experience managing senior stakeholders and acting as a bridge between customers and engineering, including coordinating across engineering, support, and product teams.</li> <li>Availability during CET business hours and flexibility to support enterprise customers across different time zones.</li> <li>Bachelor's degree in business, communications, computer science, or a related field is a plus.</li> <li>Domain experience in enterprise SaaS, AI customer support, or support operations is a plus.</li> </ul> <h4>Benefits</h4> <h4>What we offer</h4> <ul> <li>YC-backed with real traction we are in-market, growing, and trusted by enterprise names you know.</li> <li>Outsized career trajectory early team members grow into leadership as we scale globally.</li> <li>Real ownership your work will be seen, felt, and talked about company-wide.</li> <li>High-trust team no politics, no bureaucracy; we move fast and support each other.</li> <li>Competitive compensation top-of-market salary plus equity and full benefits.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The SOC Analyst - Tier 2 is responsible for advanced security monitoring, incident investigation, threat analysis, and detection engineering activities within ZainTECH’s Security Operations Center (SOC). The role serves as the primary escalation point for security incidents identified by L1 analysts and plays a critical role in validating threats, conducting investigations, and supporting incident response activities across enterprise, government, and critical infrastructure environments.</p> <h4>Responsibilities:</h4> <p><strong>Security monitoring & incident investigation</strong></p> <ul> <li>Investigate and analyze security incidents escalated by SOC L1 analysts.</li> <li>Validate security events and determine scope, impact, severity, and business risk.</li> <li>Perform advanced correlation and analysis of logs, alerts, network activity, endpoint telemetry, and threat intelligence.</li> <li>Conduct root cause analysis of security incidents and identify indicators of compromise (IOCs).</li> <li>Support incident containment, eradication, and recovery activities.</li> <li>Escalate incidents requiring specialized investigation or incident response support.</li> </ul> <p><strong>Threat detection & threat hunting</strong></p> <ul> <li>Perform proactive threat hunting activities to identify malicious activity that may bypass automated controls.</li> <li>Utilize threat intelligence sources to identify emerging threats and attacker tactics.</li> <li>Analyze attack patterns, indicators, and behaviors associated with malware, ransomware, insider threats, and advanced persistent threats (APTs).</li> <li>Identify opportunities to improve detection coverage across monitored environments.</li> </ul> <p><strong>SIEM & detection engineering</strong></p> <ul> <li>Develop, tune, and optimize SIEM use cases and correlation rules.</li> <li>Support creation and maintenance of detection logic, dashboards, reports, alerts, and monitoring workflows.</li> <li>Reduce false positives through tuning and rule optimization.</li> <li>Support onboarding and integration of new log sources.</li> </ul> <p><strong>Incident management & reporting</strong></p> <ul> <li>Maintain detailed incident records and investigation documentation.</li> <li>Prepare technical analysis and incident reports.</li> <li>Support operational metrics, reporting, and service reviews.</li> <li>Ensure incident handling activities comply with established procedures and SLAs.</li> </ul> <p><strong>Technical leadership & knowledge transfer</strong></p> <ul> <li>Provide guidance and mentoring to L1 SOC Analysts.</li> <li>Support analyst development through coaching and technical knowledge sharing.</li> <li>Participate in continuous improvement initiatives and SOC maturity programs.</li> <li>Contribute to process, playbook, and procedure development.</li> </ul> <h4>Our culture & code of conduct:</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li> <li>Minimum 2 years experience in managed cybersecurity / SOC operations at an investigative level.</li> <li>At least one valid NCSC-approved SOC certification like CSA, GSOC, GIAC, GCIA, CTIA, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Strong SIEM investigation, detection-rule development, log and network analysis, and use-case tuning.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p>The D&amp;T Integration Engineer plays a critical role in handling customer and system integration within Aramex’s global network. This includes building and supporting integrations with customers, third parties, and internal systems (such as SAP, CargoWise, and Infolink), and automating the exchange of shipping, tracking, and financial data across the network.</p><br><br> <p>The team also owns the Aramex Shipping API, which allows customer systems to communicate directly with Aramex’s shipping and tracking systems, along with the enterprise iPaaS platform (Boomi) used to design, deploy, and operate integration processes at scale.</p><br><br>Job Description <br><p><strong>Customer:</strong></p><br><br> <ul> <li>Proactively engage with customers, vendors, and internal teams across the Technology division and the business to understand integration requirements and desired outcomes.</li> <li>Support customer onboarding onto Aramex integration channels (API, EDI, file-based), from requirements through UAT and go-live.</li> <li>Convey technical integration concepts clearly to non-technical stakeholders.</li> </ul> <p><strong>People:</strong></p><br><br> <ul> <li>Work closely with cross-functional teams, including product teams, business analysts, operations, and IT, to deliver end-to-end integration solutions.</li> <li>Provide training and support to business users on iPaaS and API capabilities and tools.</li> </ul> <p><strong>Operations:</strong></p><br><br> <ul> <li>Manage and maintain existing integration solutions, ensuring they are efficient, reliable, and secure.</li> <li>Monitor integration platform health and process execution; investigate and resolve incidents (failed processes, connectivity issues, queue backlogs) within agreed SLAs.</li> <li>Develop and manage APIs to enable seamless communication between applications and systems, ensuring they are secure, efficient, and well documented.</li> <li>Implement data transformation, cleansing, and enrichment processes while safeguarding data integrity across systems.</li> <li>Conduct thorough testing and validation of integration solutions against quality standards.</li> <li>Recommend and implement improvements to enhance integration processes, monitoring, and platform stability.</li> </ul> <p><strong>Financial Result:</strong></p><br><br> <ul> <li>Implement cost-effective integration solutions, leveraging cloud platforms and technologies to optimize resource utilization and reduce operational costs.</li> <li>Manage multiple integration projects and support tasks simultaneously, ensuring timely delivery within budget constraints</li> </ul><br>Job Requirements - Experience and Education <br><ul> <li>Bachelor’s degree in computer science, software engineering, or a related field.</li> <li>0-2 years of experience in software development or systems integration, including: <ul> <li>Integration development on an iPaaS platform, preferably Boomi (process design, connectors, APIs, error handling, deployment).</li> <li>API development and consumption using REST and SOAP, including authentication, versioning, and documentation.</li> <li>Electronic Data Interchange (EDI) formats such as X12 and EDIFACT, and FTP/SFTP connection setup and troubleshooting.</li> <li>Relational database systems such as MSSQL, including table design, stored procedures, and reporting queries.</li> <li>.NET-based development using C#.</li> </ul> </li> <li>Strong knowledge of integration patterns, RESTful APIs, web services, and messaging/queueing concepts (e.g., RabbitMQ).</li> <li>Familiarity with API management platforms is a plus.</li> <li>Experience integrating with ERP, TMS, or logistics platforms (e.g., SAP, CargoWise) is a plus.</li> <li>AWS and/or Azure experience is a plus.</li> <li>Proficient knowledge of Microsoft Office, including Excel and PowerPoint.</li> <li>Excellent analytical and problem-solving skills.</li> <li>Ability to learn, explore, understand, and troubleshoot complex systems and integration setups.</li> <li>Ability to convey knowledge and provide training.</li> <li>Excellent communication skills — working across multiple projects and communicating technical concepts to both technical and non-technical stakeholders effectively.</li> <li>A team player who supports other team members and has the confidence to ask for assistance when needed.</li> <li>Innovative and creative — developing new ideas that raise the business to the highest level of service excellence.</li> <li>Ability to adapt quickly to an existing complex environment.</li> <li>Passionate about building high-quality, scalable systems.</li> </ul><br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>As part of the global development system, UNDP Jordan focuses on supporting national efforts toward inclusive growth, resilience, and sustainable development, in line with the Sustainable Development Goals (SDGs) and national development priorities.</p><br> <p>The UNDP Country Office implements a wide range of programmes and projects addressing governance, social cohesion, economic development, climate action, and institutional capacity building. The Operations Unit plays a critical role in ensuring the efficient delivery of administrative, financial, procurement, and logistical services to support programme implementation.</p><br> <p>Within this framework, the General Services function ensures effective management of common premises, administrative services, government liaison functions, and transportation services to support the smooth functioning of the Country Office.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p><strong>Scope of Work&nbsp;</strong></p><br> <p>Under the direct supervision of the&nbsp;Administrative Analyst<strong> (NOA)</strong>, the&nbsp;general services Clerk supports the delivery of efficient and compliant administrative services within the UNDP Country Office. The incumbent ensures the smooth implementation of administrative processes and provides support across common premises management, registry services, government liaison functions, and fleet coordination in accordance with UNDP rules and procedures.</p><br> <p>The incumbent performs the following functions:</p><br> <p><strong>1. Support the Management of Common Premises and Facilities</strong></p><br> <ul> <li>Assist in the day-to-day administration of office premises and common facilities.</li> <li>Coordinate routine maintenance activities, minor repairs, and facility services.</li> <li>Assist in following up on service delivery related to cleaning, maintenance, and facility services.</li> <li>Maintain records related to premises management, maintenance requests, and service provision.</li> <li>Support compliance with corporate standards related to occupational safety, security, and office environment management.</li> </ul> <p><strong>2. Provide Registry and Mail Management Services</strong></p><br> <ul> <li>Manage incoming and outgoing mail and ensure timely distribution of official correspondence.</li> <li>Maintain registry records and ensure proper documentation and filing in line with UNDP records management procedures.</li> <li>Track and archive official documents and correspondence in both physical and electronic systems.</li> <li>Ensure confidentiality and proper handling of official records and documentation.</li> </ul> <p><strong>3. Support Government Liaison and Administrative Transactions</strong></p><br> <ul> <li>Facilitate administrative processes with government entities for international personnel, including residency permits, visas, and related documentation.</li> <li>Coordinate customs clearance procedures for official shipments, equipment, and supplies.</li> <li>Maintain updated records and tracking systems for residency permits and customs documentation.</li> <li>Support communication with relevant government authorities under the guidance of the supervision.</li> </ul> <p><strong>4. Support Fleet and Transportation Coordination</strong></p><br> <ul> <li>Coordinate daily transportation requests and scheduling of drivers.</li> <li>Maintain records related to vehicle usage, maintenance schedules, insurance, and documentation.</li> <li>Assist in administrative monitoring vehicle condition and ensuring compliance with UNDP fleet management procedures.</li> <li>Support the implementation of safe and efficient transportation services for office operations.</li> </ul> <p><strong>5. Support Administrative Coordination, Service Delivery and knowledge sharing&nbsp;</strong></p><br> <ul> <li>Maintain administrative records, logs, and tracking tools related to services provided by the General Services Unit.</li> <li>Maintain records and tracking tools related to services provided by the General Services Unit.</li> <li>Perform other administrative and operational tasks as assigned by the supervisor.</li> <li>Synthesize lessons learned and best practices in procurement. · Make sound contributions to knowledge networks and communities of practice.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of&nbsp; the Office and the Organization.</p><br> <p><strong>Institutional Arrangement</strong></p><br> <p>The General Services Clerk will work under the <strong>direct supervision of the Administrative Analyst (NOA)</strong> within the Operations Unit and will coordinate closely with programme teams, operations personnel, and relevant government counterparts to ensure the efficient delivery of administrative services.</p><br> <p><strong>Competencies</strong></p><br> <p><strong>.&nbsp; Core Competencies:</strong></p><br> <i><strong>Core</strong></i> <br> <strong>Achieve Results:</strong> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <strong>Think Innovatively:</strong> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements&nbsp; <br> <strong>Learn Continuously:</strong> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback <br> <strong>Adapt with Agility:</strong> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible&nbsp; <br> <strong>Act with Determination:&nbsp;</strong> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <strong>Engage and Partner:</strong> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <strong>Enable Diversity and Inclusion:</strong> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination&nbsp; <br> <p><strong>Cross-Functional &amp; Technical competencies</strong></p><br> <strong>Thematic Area</strong> <strong>Name</strong> <strong>Definition</strong> <br> Business Development <u>Knowledge Generation</u> Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.&nbsp; <br> Business Management Communication&nbsp; Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels. <br> &nbsp;Administration &amp; Operations &nbsp;Vehicle management Knowledge of policy &amp; procedures on fleet management&nbsp; <br> Business Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns.&nbsp; <br> Administration &amp; Operations <p><u>Registry &amp; correspondence&nbsp;</u></p><br> <p><u>Management</u></p><br> Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives <br> <p>Administration &amp; Operations&nbsp;</p><br> <u>Documents and records management</u> Overall document (hard or electronic) management; registry and retention policy including storing and archiving <br> <p>Administration &amp; Operations&nbsp;</p><br> <p><u>Events management (including&nbsp;</u></p><br> <p><u>retreats, trainings and meetings)</u></p><br> <p>Ability to manage events, including venue&nbsp;</p><br> <p>identification, accommodation, logistics, catering, transportation, and cash disbursements, etc.</p><br> <br> <p><strong>Required Skills and Experience</strong></p><br> <strong>Min. Education requirements</strong> <p>Secondary Education is required. Or A university degree in Business Administration, Social Science,</p><br> <p>Management or any other related field&nbsp;or equivalent will be&nbsp;</p><br> <p>given due consideration, but it is not a requirement</p><br> <br> <strong>Min. years of relevant work experience&nbsp;</strong> <p>Minimum of 4 years (with secondary education) or 1 year (with bachelor’s degree) of experience in programme support and operational-related tasks is required.</p><br> <br> <strong>Required&nbsp; &nbsp;skills&nbsp;</strong> <ul> <li> <p>Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet software.</p><br> </li> </ul> <br> <strong>Desired skills in addition to the competencies covered in the Competencies section</strong> <ul> <li>Experience within UN agencies is desirable.</li> <li>Demonstrated capacity to communicate fluently with different stakeholders (Government authorities, Development Partners, civil society, etc.).</li> <li>Experience in supporting fleet management</li> <li>Experience in general administration and logistics&nbsp;</li> </ul> <br> <strong>Required Language(s)&nbsp;</strong> <p>Fluency English and Arabic is required.&nbsp;</p><br> <br> <strong>Professional Certificates</strong> <i>NA</i> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

<p><strong>Overview</strong><br>Seeking an organized, customer‑focused Office Administrator to support a small cleaning services business based in Australia.&nbsp;</p><p>You’ll manage client communications, staff scheduling, basic accounts tracking, and day‑to‑day operational support within our existing operations and accounting system.</p><p><strong>Key Responsibilities</strong><br>- Handle inbound customer calls, messages, and emails for enquiries and bookings, confirm appointments and follow up as needed.<br>- Create, update and maintain staff schedules, assign jobs and manage availability/cover.<br>- Record and track quotes, raise invoices, reconcile payments, and assist with staff payment processing.<br>- Monitor job quality feedback, respond to daily operational requests from staff, and escalate issues when required.<br>- Provide general administrative support.</p><p><strong>Required Qualifications</strong><br>- Native/Excellent English speaker (IELTS 8.0 or equivalent).<br>- Strong communication and customer service skills.<br>- Proficient with computers and comfortable using current technologies.<br>- Flexibility to work occasional evenings/weekends.</p><p><strong>Preferred Qualifications</strong><br>- 1-2 years administrative or customer‑service experience<br>- Basic bookkeeping skills (experience with invoicing, reconciliations, payroll entry).<br>- Experience with CRM software (mainly ServiceM8 or similar applications).<br>- Familiarity with cleaning services or field service operations.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><strong>Managing Day-to-Day Operations</strong></p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p><strong>Leading Food and Beverage Team</strong></p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p><strong>Ensuring Exceptional Customer Service</strong></p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><p><strong>Managing and Conducting Human Resource Activities</strong></p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p><strong>Additional Responsibilities</strong></p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR</li><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>

<p><h4>Position summary</h4> <p>Our spa specialists play an important role in support of a number of vital spa functions. At our hotels these associates work to build an experience that is memorable and unique – with spa services on the side. Our spa specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the spa specialist makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for spa specialists – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None</p> <h4>About us</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p> <p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <p><strong>Our purpose</strong><br> Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Role overview</h4> <p>During your tenure as onboarding and offboarding services specialist, you will conduct onboarding and employee exit activities for the employees within the assigned region. You will also demonstrate your capabilities in the following areas:</p> <ul> <li>Coordinate with Talent Acquisition Services team to understand new joiners within the assigned region and share the onboarding checklist with each new joiner</li> <li>Support the new joiners in the assigned region to complete the onboarding checklist, provide responses to new joiners' queries</li> <li>Collect documents and information from new joiners within the assigned region, store them physically and electronically, and share them with necessary parties</li> <li>Coordinate between the Public Relations Officer (PRO) of the assigned region and new joiners to fulfill any additional information requirements and continuously follow up with the PRO to ensure that immigration activities are completed within expected timelines</li> <li>Provide support to employees for additional immigration activities (e.g., immigration of family members) and answer any queries they may have during the process</li> <li>Liaise with respective parties to complete joining formalities of new joiners including setting up company assets and/or accounts</li> <li>Coordinate with relevant parties to ensure that they are informed on exiting employees and necessary actions are taken in alignment with the policies</li> <li>Resolve the exit tickets raised on ServiceNow for the assigned region, share a checklist with exiting employees, and coordinate with PRO to complete visa cancellation activities</li> <li>Evaluate leaving employees' eligibility for the Alumni program and inform eligible employees on how to join Deloitte Middle East Alumni network</li> <li>Develop periodic reports for each business line operating within the assigned region (e.g., status of new joiners, status of exiting employees) based on the set templates</li> <li>Respond to queries and questions raised by business lines regarding the status of onboarding and offboarding activities</li> <li>Conduct any additional tasks requested by the direct manager</li> </ul> <h4>Leadership capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track</li> <li>Actively focuses on developing effective communication and relationship-building skills</li> <li>Understands how their daily work contributes to the priorities of the team and the business</li> </ul> <h4>Qualifications</h4> <ul> <li>0-2 years of experience including HR experience, preferably in a multinational firm</li> <li>Bachelor's degree in human resources management, business administration, or a related field</li> <li>Knowledge of best practices in HR management is essential</li> <li>Experience in any of these areas would be an asset: immigration operations, onboarding and exit processes, employee data management</li> <li>Ability to communicate professionally with partners and high-level executives. Strong presentation skills considered a plus</li> <li>Detail oriented and conscientious</li> <li>Excellent organizational, communication, and time-management skills</li> <li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Office)</li> <li>Fluency in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English)</li> </ul></p><p></p>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our Purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li><strong>Lead the way</strong></li> <li><strong>Serve with integrity</strong></li> <li><strong>Take care of each other</strong></li> <li><strong>Foster inclusion</strong></li> <li><strong>Collaborate for measurable impact</strong></li> </ul> <h4>Role Overview</h4> <p>During your tenure as Onboarding and Offboarding Services specialist, you will conduct onboarding and employee exit activities for the employees within the assigned region. You will also demonstrate your capabilities in the following areas:</p> <ul> <li>Coordinate with Talent Acquisition Services team to understand new joiners within the assigned region and share the onboarding checklist with each new joiner.</li> <li>Support the new joiners in the assigned region to complete the onboarding checklist and provide responses to new joiners' queries.</li> <li>Collect documents and information from new joiners within the assigned region, store them physically and electronically, and share them with necessary parties.</li> <li>Coordinate between the Public Relations Officer (PRO) of the assigned region and new joiners to fulfill any additional information requirements and continuously follow up with the PRO to ensure that immigration activities are completed within expected timelines.</li> <li>Provide support to employees for additional immigration activities (e.g., immigration of family members) and answer any queries they may have during the process.</li> <li>Liaise with respective parties to complete joining formalities of new joiners including setting up company assets and/or accounts.</li> <li>Coordinate with relevant parties to ensure that they are informed about exiting employees and necessary actions are taken in alignment with the policies.</li> <li>Resolve the exit tickets raised on ServiceNow for the assigned region, share a checklist with exiting employees, and coordinate with PRO to complete visa cancellation activities.</li> <li>Evaluate leaving employees' eligibility for the Alumni program and inform eligible employees on how to join Deloitte Middle East Alumni network.</li> <li>Develop periodic reports for each business line operating within the assigned region (e.g., status of new joiners, status of exiting employees) based on the set templates.</li> <li>Respond to queries and questions raised by business lines regarding the status of onboarding and offboarding activities.</li> <li>Conduct any additional tasks requested by the direct manager.</li> </ul> <h4>Leadership Capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>0-2 years of experience including HR experience, preferably in a multinational firm.</li> <li>Bachelor's degree in human resources management, business administration, or a related field.</li> <li>Knowledge of best practices in HR management is essential.</li> <li>Experience in any of these areas would be an asset: immigration operations, onboarding and exit processes, employee data management.</li> <li>Ability to communicate professionally with partners and high-level executives. Strong presentation skills considered as a plus.</li> <li>Detail oriented and conscientious.</li> <li>Excellent organizational, communication, and time-management skills.</li> <li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Management).</li> <li>Fluency in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li> </ul></p><p></p>

<p>Description About the Opportunity We are hiring on behalf of a leading government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious AI programs. This organisation is creating the infrastructure, platforms, and products that will enable government entities to operate as AI-native institutions. The work spans sovereign AI infrastructure, event-driven systems, and production-grade applications that support critical public services. This is an opportunity to work on highly impactful systems where reliability, scalability, and security are essential. Role Overview We are looking for a Senior Backend Engineer to design, build, and operate the backend platform that powers advanced AI and data products. You will own core services, APIs, event pipelines, and data infrastructure that support production systems at scale. This role is backend-focused and requires deep expertise in distributed systems, cloud infrastructure, Kubernetes, and database reliability. While you do not need to be an AI specialist, you should be comfortable building the platform foundations that modern AI applications depend on. At the senior level, you will: Architect and own major backend subsystems end-to-end Lead reliability and operational excellence initiatives Mentor other engineers and contribute to technical standards Collaborate with senior technical leadership to shape platform direction Use AI coding tools such as Codex, Claude Code, or similar in your daily workflow Key Responsibilities Backend Services & Event-Driven Architecture Design, build, and operate scalable backend services and APIs Develop event-driven systems using Kafka, Azure Service Bus, or Azure Event Hubs Build data pipelines, ETL processes, and shared platform abstractions Manage PostgreSQL, caching, and object storage infrastructure Cloud Infrastructure & Reliability Deploy and operate containerized services on Kubernetes Build CI/CD pipelines and infrastructure-as-code using Terraform Manage cloud infrastructure on Azure Define and monitor SLOs, metrics, logging, tracing, and alerting Lead incident response, root-cause analysis, and postmortems Security, Standards & Mentorship Implement secure engineering practices and compliance requirements Contribute to IAM, secrets management, network policy, and zero-trust architecture Mentor engineers through design reviews and code reviews Basic Qualifications 7+ years of backend or platform engineering experience Strong expertise in distributed systems and event-driven architecture Proficiency in Python, Java/Kotlin, or Go Hands-on experience with Azure (AWS or GCP experience also valued) Production experience with Docker and Kubernetes Strong knowledge of PostgreSQL at scale Experience with observability, SLOs, and incident response Practical use of AI coding assistants such as Codex or Claude Code Excellent written and verbal communication skills Preferred Qualifications Experience building internal developer platforms and shared tooling Service mesh experience (Istio, Linkerd) Familiarity with CQRS, event sourcing, sagas, and outbox patterns Experience with Redis, Elasticsearch, or OpenSearch Exposure to AI infrastructure such as retrieval pipelines and model serving Security experience in regulated environments Experience working in government, defense, financial services, or similar sectors Technology Stack  Languages: Python, Java, Kotlin, Go  APIs: REST, gRPC, WebSockets, SSE  Event Streaming: Kafka, Azure Service Bus, Azure Event Hubs  Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage  Infrastructure: Azure, Docker, Kubernetes, Terraform  Observability: Prometheus, Grafana, OpenTelemetry  Security: Entra ID, RBAC, Secrets Management, Zero Trust  AI Development: Codex, Claude Code, OpenCode What We’re Looking For You are an engineer who: Takes full ownership from design to production operations Builds reliable, scalable systems with strong operational discipline Makes evidence-based technical decisions Mentors others and raises the engineering bar Communicates clearly and proactively Embraces AI-native engineering practices Why Apply? This role offers the opportunity to work on highly consequential systems that will shape the future of AI-powered public services. You’ll join a world-class engineering environment tackling complex challenges in backend infrastructure, distributed systems, and cloud architecture—while delivering meaningful impact at a national scale.</p><p></p>

<p>Description About the Opportunity We are hiring on behalf of a leading government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious AI programs. This organisation is creating the infrastructure, platforms, and products that will enable government entities to operate as AI-native institutions. The work spans sovereign AI infrastructure, event-driven systems, and production-grade applications that support critical public services. This is an opportunity to work on highly impactful systems where reliability, scalability, and security are essential. Role Overview We are looking for a Senior Backend Engineer to design, build, and operate the backend platform that powers advanced AI and data products. You will own core services, APIs, event pipelines, and data infrastructure that support production systems at scale. This role is backend-focused and requires deep expertise in distributed systems, cloud infrastructure, Kubernetes, and database reliability. While you do not need to be an AI specialist, you should be comfortable building the platform foundations that modern AI applications depend on. At the senior level, you will: Architect and own major backend subsystems end-to-end Lead reliability and operational excellence initiatives Mentor other engineers and contribute to technical standards Collaborate with senior technical leadership to shape platform direction Use AI coding tools such as Codex, Claude Code, or similar in your daily workflow Key Responsibilities Backend Services & Event-Driven Architecture Design, build, and operate scalable backend services and APIs Develop event-driven systems using Kafka, Azure Service Bus, or Azure Event Hubs Build data pipelines, ETL processes, and shared platform abstractions Manage PostgreSQL, caching, and object storage infrastructure Cloud Infrastructure & Reliability Deploy and operate containerized services on Kubernetes Build CI/CD pipelines and infrastructure-as-code using Terraform Manage cloud infrastructure on Azure Define and monitor SLOs, metrics, logging, tracing, and alerting Lead incident response, root-cause analysis, and postmortems Security, Standards & Mentorship Implement secure engineering practices and compliance requirements Contribute to IAM, secrets management, network policy, and zero-trust architecture Mentor engineers through design reviews and code reviews Basic Qualifications 7+ years of backend or platform engineering experience Strong expertise in distributed systems and event-driven architecture Proficiency in Python, Java/Kotlin, or Go Hands-on experience with Azure (AWS or GCP experience also valued) Production experience with Docker and Kubernetes Strong knowledge of PostgreSQL at scale Experience with observability, SLOs, and incident response Practical use of AI coding assistants such as Codex or Claude Code Excellent written and verbal communication skills Preferred Qualifications Experience building internal developer platforms and shared tooling Service mesh experience (Istio, Linkerd) Familiarity with CQRS, event sourcing, sagas, and outbox patterns Experience with Redis, Elasticsearch, or OpenSearch Exposure to AI infrastructure such as retrieval pipelines and model serving Security experience in regulated environments Experience working in government, defense, financial services, or similar sectors Technology Stack  Languages: Python, Java, Kotlin, Go  APIs: REST, gRPC, WebSockets, SSE  Event Streaming: Kafka, Azure Service Bus, Azure Event Hubs  Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage  Infrastructure: Azure, Docker, Kubernetes, Terraform  Observability: Prometheus, Grafana, OpenTelemetry  Security: Entra ID, RBAC, Secrets Management, Zero Trust  AI Development: Codex, Claude Code, OpenCode What We’re Looking For You are an engineer who: Takes full ownership from design to production operations Builds reliable, scalable systems with strong operational discipline Makes evidence-based technical decisions Mentors others and raises the engineering bar Communicates clearly and proactively Embraces AI-native engineering practices Why Apply? This role offers the opportunity to work on highly consequential systems that will shape the future of AI-powered public services. You’ll join a world-class engineering environment tackling complex challenges in backend infrastructure, distributed systems, and cloud architecture—while delivering meaningful impact at a national scale.</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong>Responsibilities:</strong></p><br><p>The Night Supervisor is responsible for overseeing a smooth, efficient, and secure operation of the hotel during the night shift. The position ensures consistent guest service, supervises the Night team, supports Front Office operations, ensures completion of the Night Audit and end-of-day procedures, and coordinates with other departments to address operational and guest-related matters. Provide efficient, friendly and professional service to all guests.</p><br><ul><li>Provide efficient, friendly, and professional service to all guests.</li><li>Contribute to guest satisfaction by providing high-quality services with a warm and friendly approach.</li><li>Ensure a smooth, comfortable, and secure environment for all guests throughout the night.</li><li>Supervise, guide, and support the Night team to ensure smooth and efficient hotel operations.</li><li>Ensure all Front Office standards, policies, procedures, and service standards are consistently followed.</li><li>Complete all nightly End-of-Day procedures and ensure accurate balancing of accounts.</li><li>Review relevant Night Audit reports and ensure any discrepancies are identified, investigated, and reported.</li><li>Seek guest feedback and resolve complaints and concerns in accordance with the hotel’s service philosophy.</li><li>Establish effective daily communication with Front Office leaders and ensure proper follow-up on outstanding matters.</li><li>Balance guest, operational, administrative, and colleague needs throughout the night shift.</li><li>Lead by example and provide clear direction towards achieving the hotel’s vision and objectives.</li><li>Maximize available room inventory and revenue opportunities during high-occupancy and sold-out nights in accordance with hotel policies.</li><li>Handle cash and credit transactions, ensuring the accuracy of guest billing.</li><li>Monitor the hotel’s overnight operations and take appropriate action to address operational issues.</li><li>Conduct regular inspections of guest areas, public areas, and back-of-house areas to ensure hotel standards are maintained.</li><li>Handle VIPs, special requests, and sensitive guest matters professionally and ensure appropriate follow-up.</li><li>Respond promptly and appropriately to guest emergencies, incidents, and operational requests.</li><li>Coordinate with Security, Engineering, Housekeeping, Food &amp; Beverage, and other departments to ensure smooth overnight operations.</li><li>Maintain accurate records of significant incidents, guest complaints, operational issues, and actions taken during the shift.</li><li>Ensure a clear and comprehensive handover to the morning team, including all outstanding guest and operational matters.</li><li>Ensure compliance with the Company’s Health and Safety policies and procedures.</li><li>Ensure colleagues are familiar with and adhere to safety, security, emergency, and evacuation procedures.</li><li>Respond appropriately to emergencies and security concerns and coordinate with the relevant departments when required.</li><li>Identify and report safety, security, maintenance, or cleanliness concerns during the night.</li><li>Follow all departmental policies, procedures, and hotel standards.</li><li>Follow all safety and sanitation policies.</li><li>Other duties as assigned.</li></ul><br>Qualifications<br><br><p><strong>Qualifications:</strong></p><br><ul><li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li><li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li><li>Good knowledge of Front Office operations, Night Audit, and hotel systems.</li><li>Proficiency in Microsoft Office applications.</li><li>Proven leadership, coaching, and team management skills.</li><li>Must have the ability to handle cash effectively and accurately.</li><li>Excellent communication, interpersonal, and guest service skills.</li><li>Ability to multitask, prioritize, and work effectively under pressure.</li><li>Strong problem-solving and decision-making abilities.</li><li>High attention to detail, professionalism, and passion for hospitality.</li><li>Fluent in English; additional languages are an advantage.</li></ul><br>Additional Information<br><br><p><strong>Physical Requirements:</strong></p><br><ul><li>Ability to stand and walk for extended periods.</li><li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Optimiza is looking for a motivated Business Analyst to join our team and contribute to the successful delivery of projects and business initiatives.<br> In this role, you will work with stakeholders to gather requirements, analyze business processes, and support the development of effective solutions that align with company goals.<br> Key Responsibilities: Engage with stakeholders to gather, analyze, and document detailed business requirements and ensure they align with the organization’s goals and project objectives.<br> Conduct in-depth analysis of business processes, workflows, and systems, identifying areas for improvement and recommending solutions that enhance efficiency and effectiveness.<br> Translate business requirements into functional specifications and user stories, collaborating closely with developers and technical teams.<br> Develop process models, flowcharts, and diagrams to visually represent business operations, system interactions, and solution designs.<br> Create detailed Business Requirement Documents (BRDs), Functional Specifications Documents (FSDs), and other project documentation to guide development and implementation.<br> Support testing and quality assurance efforts by defining test cases, coordinating User Acceptance Testing (UAT), and ensuring that solutions meet business requirements.<br> Annual Bonus Class A Health Insurance Training &amp; Development Bachelor's degree in Business Administration, Information Technology, or a related field.<br> 3-5 years of experience as a Business Analyst or in a similar role.<br> Good understanding of business analysis techniques and methodologies.<br> Strong analytical and problem-solving skills.<br> Excellent communication and interpersonal skills.<br> Familiarity with project management methodologies such as Agile and Waterfall.<br> Experience with requirement gathering and documentation tools.<br></span> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Ensure the overall smooth operation of all hotel food & beverage outlets (including restaurants, lounges, and beverage service areas).<br> Ensure the delivery of excellent service by maintaining high staff morale and strong team spirit.<br> Ensure effective scheduling of the hotel food & beverage team, including reporting hours worked to the food & beverage coordinator and inputting schedules into system.<br> Provide motivation and ongoing support to all team members.<br> Coordinate food & beverage requirements for hotel events and functions.<br> Ensure accurate food & beverage billing for groups and guests.<br> Participate in the training and coaching of new and existing team members.<br> Participate in the manager on duty program for the hotel restaurants.<br> Be health & safety conscious and actively involved in maintaining a safe work environment.<br> Actively participate in the hotel’s environmental program and department-specific initiatives, working toward sustainable operations.<br> Comply with hotel policies, procedures, and the code of ethics.<br> Perform any and all other tasks as assigned by management.<br> Uphold the highest standards of internal and external customer service at all times.<br> Work assigned shifts in other food & beverage departments as directed by management.</p> <h4>Qualifications</h4> <ul> <li>One year of supervisory experience in a hotel restaurant or lounge (four-diamond hotel).</li> <li>Two years of progressive experience in a high-volume hotel restaurant or lounge.</li> <li>Must have thorough working knowledge of hotel food & beverage operations.</li> <li>Good English communication skills.</li> <li>Proven leadership, motivational, decision-making, and problem-solving skills.</li> <li>Strong business acumen with an understanding of hotel financial reporting structures.</li> <li>Excellent, proven food & beverage product knowledge is required.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Strong interpersonal and problem solving abilities.</li> <li>Fluency in English, additional languages are a plus.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Ensure the overall smooth operation of all hotel food & beverage outlets (including restaurants, lounges, and beverage service areas).<br> Ensure the delivery of excellent service by maintaining high staff morale and strong team spirit.<br> Ensure effective scheduling of the hotel food & beverage team, including reporting hours worked to the food & beverage coordinator and inputting schedules into system.<br> Provide motivation and ongoing support to all team members.<br> Coordinate food & beverage requirements for hotel events and functions.<br> Ensure accurate food & beverage billing for groups and guests.<br> Participate in the training and coaching of new and existing team members.<br> Participate in the manager on duty program for the hotel restaurants.<br> Be health & safety conscious and actively involved in maintaining a safe work environment.<br> Actively participate in the hotel’s environmental program and department-specific initiatives, working toward sustainable operations.<br> Comply with hotel policies, procedures, and the code of ethics.<br> Perform any and all other tasks as assigned by management.<br> Uphold the highest standards of internal and external customer service at all times.<br> Work assigned shifts in other food & beverage departments as directed by management.</p> <h4>Qualifications</h4> <ul> <li>One year of supervisory experience in a hotel restaurant or lounge (four-diamond hotel).</li> <li>Two years of progressive experience in a high-volume hotel restaurant or lounge.</li> <li>Must have thorough working knowledge of hotel food & beverage operations.</li> <li>Good English communication skills.</li> <li>Proven leadership, motivational, decision-making, and problem-solving skills.</li> <li>Strong business acumen with an understanding of hotel financial reporting structures.</li> <li>Excellent, proven food & beverage product knowledge is required.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Strong interpersonal and problem solving abilities.</li> <li>Fluency in English, additional languages are a plus.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>OR<br>• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>CORE WORK ACTIVIITES<br>Supporting management of Property Operations&nbsp;<br>• Supervises distribution of repair work orders.<br>• Ensures property policies are administered fairly and consistently.<br>• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.<br>• Establishes and maintains open, collaborative relationships with employees.<br>• Monitors timeliness and quality of completion of repair work orders.<br>• Supervises Engineering and related areas in absence of the Director of Engineering.<br>• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.<br>• Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.<br>• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.<br>• Selects and order or purchase new equipment, supplies, and furnishings.<br>• Supervises the day to day operations of Engineering and related departments.<br>Maintaining Property Standards<br>• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.<br>• Maintains accurate logs and records as required.<br>• Operates generators and fire pumps as necessary.<br>• Provides emergency response services 24/7.<br>• Repairs equipment (e.g., refrigeration, laundry) as necessary.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>Ensuring Exceptional Customer Service<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Sets a positive example for guest relations.<br>Conducting Human Resources Activities<br>• Helps train employees in safety procedures.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Solicits employee feedback.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>