Operation Specialist Jobs in Jordan

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location<br>Amman, Jordan, with the possibility of partial remote working<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Under the guidance and supervision of the acting Head of External Relations Service and Senior Donor Relations Officer, Global Outreach Team, the Intern will be performing the following tasks: External Relations Services • Support the External Relations Service team in day-to-day operations, with a strong focus on data management, analysis, and presentation using Excel and PowerPoint. • Assist in preparing financial overviews, reports, and donor-related presentations, ensuring accuracy, clarity, and visual quality. • Contribute to donor analysis efforts, including consolidation and interpretation of funding data to support strategic decision-making. • Work closely with the Contributions Unit and Projects Unit, supporting overall grant management processes, including tracking, reporting, and internal coordination. • Assist in the preparation and review of financial and narrative donor reports, ensuring alignment with donor requirements and internal standards. • Support the optimization of internal workflows, tools, and templates, contributing to improving efficiency in donor tracking, reporting, and coordination. • Provide flexible support across ERS functions and be ready to take on tasks assigned by the Head of ERS as priorities evolve. Donors and Partnerships • Support the maintenance of the UNRWA Partnership Digest and donor-related datasets. • Assist in updating donor factsheets and sector analysis templates, including basic research on donor priorities and funding trends. • Contribute to donor analysis and ODA data review, consolidating findings into clear Excel and PowerPoint outputs. • Provide support to proposal development and programme documents, including formatting and initial quality checks.<br> Qualifications/special skills<br>Applicants must be students enrolled in, or have recently completed (i.e. commence internship within one year of graduation date), either a graduate school programme (i.e. second university degree or equivalent degree, or higher) or a first university degree programme (minimum bachelor's level or equivalent), with major area of study in Business Management, International Relations, Political Science, Development Studies, Journalism, Communications, Social Sciences, or another relevant field is required.<br> Languages<br>Fluency in English is required. Fluency in Arabic is an asset.<br> Additional Information<br>Not available.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p><strong>Closing Date : Sept 22.2026</strong></p> <p><strong>Short-Term Consultancy: <em>Incubation Facilitator </em></strong></p> <p><strong>1. Background</strong></p> <p><strong>The Youth Grow Activity (YGA)</strong> is a five-year (2023–2028) initiative funded by the United States, implemented by Q2IMPACT (a QED Group company) and partners, in direct partnership with the Government of Jordan. YGA is a strategic U.S. investment in Jordan's workforce, stability, and long-term economic self-reliance, upskilling Jordanian youth and connecting them to opportunities to strengthen one of America's most reliable partners during a period of intense regional political, economic, and social turmoil.</p> <p><strong>College for Advanced Vocational Training (CAVT) </strong>was established in 2022 by the Crown Prince Foundation to promote the Technical and Vocational Education and Training (TVET) sector in Jordan. CAVT offers high-quality, accredited, affordable, future-oriented, and technology-enabled TVET programs across a diverse range of fields aligned with global trends, ensuring a highly skilled workforce capable of adapting to evolving market demands.</p> <p>Within the Jordanian TVET ecosystem, technical proficiency alone is no longer sufficient for competitiveness; graduates and skilled practitioners also need entrepreneurial tools — business model design, marketing, and financial management — to move from “skilled” to “employed” or self-employed. With several mega-projects on the horizon, Jordan's labor market increasingly demands innovative, professionalized talent. The Vocation-to-Venture (V2V) Launchpad responds to this need as an Incubation program designed for TVET students/graduates/labor and TVET skilled youth (18–29 years) from College of Advanced Vocational Training (CAVT)’ graduates and vocational labor. The program focusses on building foundational business and entrepreneurial competencies through experiential, challenge-based learning and practical application. Its primary objective is to strengthen entrepreneurial literacy, promote self-employment awareness, and equip participants with the knowledge and skills required to transform their vocational knowledge and skills into ventures, and to pursue sustainable income-generating opportunities.</p> <p>To ensure long-term operational sustainability and efficient delivery during the incubation phase, YGA is providing technical assistance to CAVT's V2V (Vocation-to-Venture) project by engaging a dedicated short term <strong>Incubation Facilitator</strong>.</p> <p><strong>2. Short term - Incubation Facilitator -Consultant Summary</strong></p> <p>The Youth Grow Activity (YGA) is seeking a qualified <strong>Incubation Facilitator</strong> (<strong>Short-Term Consultancy)</strong> to support the operational implementation and delivery of incubation programs and services under the supervision of CAVT Business Incubator.</p> <p>In this role, the consultant will oversee participant administration, program logistics, and operational workflows while directly supporting entrepreneurs in developing and executing their business models and milestones. Additionally, the position is responsible for coordinating with mentors and stakeholders, tracking key performance indicators (KPIs), preparing operational reports, and implementing Standard Operating Procedures (SOPs) to ensure continuous improvement, efficient implementation, and sustainable incubator operations.</p> <p><strong>3. Scope of Work &amp; Key Responsibilities</strong></p> <p>The Incubation Consultant will be responsible for:</p> <ul> <li>Coordinating the operational implementation and delivery of incubation programs, activities, and services.</li> <li>Managing admission, registration, onboarding, and participant records.</li> <li>Supporting the development of incubation plans, milestones, and budgets for program participants.</li> <li>Guiding incubation participants in developing and executing their business models.</li> <li>Implementing and continuously improving incubation operational processes, workflows, and Standard Operating Procedures (SOPs).</li> <li>Maintaining program databases, tracking Key Performance Indicators (KPIs), and preparing operational reports and program documentation.</li> <li>Coordinating with internal departments, consultants, mentors, service providers, and external stakeholders to ensure effective program implementation.</li> <li>Assisting in organizing networking events, competitions, Demo Days, exhibitions, and other incubator activities.</li> <li>Participating in Training of Trainers (ToT), knowledge transfer, and institutional capacity-building activities.</li> <li>Performing any other duties related to incubation operations as assigned.</li> </ul> <p><strong>4. Assignment Details</strong></p> <table align="right" border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>Item</strong></p> </td> <td > <p><strong>Details</strong></p> </td> </tr> <tr> <td > <p><strong>Assignment Title</strong></p> </td> <td > <p>Incubation Facilitator</p> </td> </tr> <tr> <td > <p><strong>Period of Performance/ Duration</strong></p> </td> <td > <p>3 Months (36 Total Days | 12 Days/Month)</p> </td> </tr> <tr> <td > <p><strong>Level of Effort (LOE)</strong></p> </td> <td > <p>Short term Assignment</p> </td> </tr> </tbody> </table> <div >&nbsp;

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p><br> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p><br> <p>What will your story be? Apply now! &nbsp;</p><br> <p><strong>Learn more: jti.com</strong></p><br> <span><strong>Accountant</strong></span><br> <br> <p><span>Join our Finance team as an Accountant and play an important role in ensuring the accuracy and efficiency of our day-to-day financial operations. By combining your accounting expertise, attention to detail and problem-solving skills, you will help maintain reliable financial records and support the smooth operation of the Finance department.</span></p><br> <br> <span><strong>Position:</strong></span><br> <ul> <li><span>Process daily accounting transactions accurately and in line with established procedures while supporting month-end closing activities.</span><br></li> <li><span>Manage accounts receivable and cash processes, including reconciliations, collections monitoring, master data maintenance and quarterly balance confirmations.</span><br></li> <li><span>Support accounts payable activities by maintaining vendor master data, processing invoices, coordinating payments and performing supplier account reconciliations.</span><br></li> <li><span>Ensure compliance with internal controls by identifying risks, resolving issues and escalating areas of non-compliance when required.</span><br></li> <li><span>Prepare tax-related reporting in cooperation with relevant stakeholders and support statutory and financial audits.</span><br></li> <li><span>Manage ad hoc finance projects and additional tasks assigned by the Finance Manager.</span><br></li> </ul> <p><span><strong>Requirements:<br></strong></span></p><br> <ul> <li><span>University degree in Accounting or Finance, with CMA (Certified Management Accountant) or CPA (Certified Public Accountant) considered an advantage.</span><br></li> <li><span>2–3 years of accounting experience within a FMCG (Fast-Moving Consumer Goods) environment, preferably within an international organization.</span><br></li> <li><span>Strong knowledge of IFRS (International Financial Reporting Standards) and advanced proficiency in Microsoft Excel; SAP (Systems Applications and Products) HANA experience and Power BI are advantages.</span><br></li> <li><span>Strong analytical mindset, attention to detail, initiative and effective communication skills with excellent English and fluent Arabic.</span></li> </ul> <p><span><strong>What to expect:</strong></span></p><br> <p><span>Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.</span></p><br> <br> <br> <br> <p>Are you ready to join us? Build your success story at JTI. Apply now!</p><br> <p>Next Steps:</p><br> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type.</p><br> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p><br> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <ul> <li>Oversee and ensure the smooth daily operation of the Fairmont Gold Lounge.</li> <li>Consistently deliver professional, friendly, and engaging service in line with Fairmont Gold standards.</li> <li>Lead service within the Fairmont Gold Lounge, ensuring menu offerings and food presentation consistently meet brand standards.</li> <li>Foster high team morale and a strong spirit of collaboration to maintain exceptional service levels.</li> <li>Motivate, guide, and provide continuous support, coaching, and development for all team members.</li> <li>Support the training and onboarding of new colleagues while providing ongoing development for existing team members.</li> <li>Develop and maintain strong guest relationships to build loyalty and enhance the Fairmont Gold experience.</li> <li>Assist guests with hotel facilities and services in a knowledgeable, professional, and helpful manner.</li> <li>Provide exceptional and personalized information regarding local attractions and points of interest.</li> <li>Coordinate with the Front Office regarding hotel events, group arrivals, and special functions to ensure seamless service delivery.</li> <li>Ensure accurate billing procedures for Fairmont Gold groups and individual guests.</li> <li>Participate in the Manager on Duty program for hotel restaurants as required.</li> <li>Maintain a strong focus on health & safety and actively contribute to a safe working environment.</li> <li>Support and actively engage in the hotel’s environmental and sustainability initiatives, including department-specific programs.</li> <li>Adhere to all hotel policies, procedures, and the established code of ethics.</li> <li>Work assigned shifts in other Food & Beverage outlets as directed by management.</li> <li>Perform additional duties and responsibilities as assigned by management.</li> <li>Uphold the highest standards of internal and external guest service at all times.</li> </ul> <h4>Qualifications</h4> <ul> <li>One year of supervisory experience in a hotel restaurant or lounge (four-diamond hotel).</li> <li>Two years of progressive experience in a high-volume hotel restaurant or lounge.</li> <li>Must have thorough working knowledge of hotel food & beverage operations.</li> <li>Good English communication skills.</li> <li>Proven leadership, motivational, decision-making, and problem-solving skills.</li> <li>Strong business acumen with an understanding of hotel financial reporting structures.</li> <li>Excellent, proven food & beverage product knowledge is required.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Strong interpersonal and problem-solving abilities.</li> <li>Fluency in English; additional languages are a plus.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <ul> <li>Oversee and ensure the smooth daily operation of the Fairmont Gold Lounge.</li> <li>Consistently deliver professional, friendly, and engaging service in line with Fairmont Gold standards.</li> <li>Lead service within the Fairmont Gold Lounge, ensuring menu offerings and food presentation consistently meet brand standards.</li> <li>Foster high team morale and a strong spirit of collaboration to maintain exceptional service levels.</li> <li>Motivate, guide, and provide continuous support, coaching, and development for all team members.</li> <li>Support the training and onboarding of new colleagues while providing ongoing development for existing team members.</li> <li>Develop and maintain strong guest relationships to build loyalty and enhance the Fairmont Gold experience.</li> <li>Assist guests with hotel facilities and services in a knowledgeable, professional, and helpful manner.</li> <li>Provide exceptional and personalized information regarding local attractions and points of interest.</li> <li>Coordinate with the Front Office regarding hotel events, group arrivals, and special functions to ensure seamless service delivery.</li> <li>Ensure accurate billing procedures for Fairmont Gold groups and individual guests.</li> <li>Participate in the Manager on Duty program for hotel restaurants as required.</li> <li>Maintain a strong focus on health & safety and actively contribute to a safe working environment.</li> <li>Support and actively engage in the hotel’s environmental and sustainability initiatives, including department-specific programs.</li> <li>Adhere to all hotel policies, procedures, and the established code of ethics.</li> <li>Work assigned shifts in other Food & Beverage outlets as directed by management.</li> <li>Perform additional duties and responsibilities as assigned by management.</li> <li>Uphold the highest standards of internal and external guest service at all times.</li> </ul> <h4>Qualifications</h4> <ul> <li>One year of supervisory experience in a hotel restaurant or lounge (four-diamond hotel).</li> <li>Two years of progressive experience in a high-volume hotel restaurant or lounge.</li> <li>Must have thorough working knowledge of hotel food & beverage operations.</li> <li>Good English communication skills.</li> <li>Proven leadership, motivational, decision-making, and problem-solving skills.</li> <li>Strong business acumen with an understanding of hotel financial reporting structures.</li> <li>Excellent, proven food & beverage product knowledge is required.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Strong interpersonal and problem-solving abilities.</li> <li>Fluency in English; additional languages are a plus.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Head of Design will lead the design direction across our client's digital products and customer journeys. This role sits at the intersection of product design, customer experience, growth, and brand expression. The right person will create experiences that are simple, trustworthy, commercially effective, and scalable. This is a hands-on leadership role for someone who can think strategically, raise the quality bar, and stay close to execution, working closely with Product, Engineering, Marketing, Strategy, Commercial, and Operations to shape product experiences, customer journeys, and growth surfaces across the business.</p><p>What you'll do:</p><ul><li>Own company's design strategy and shape the end-to-end experience across mobile, web, partner channels, and internal tools, optimizing clarity, trust, usability, and conversion.</li><li>Set the strategic direction for critical journeys across onboarding, payments, financing, property services, and lifecycle touchpoints, building trust in high-consideration financial moments.</li><li>Partner with Product, Engineering, Marketing, Strategy, Commercial, and Operations to turn business goals, customer insight, and experimentation into effective experiences and growth journeys.</li><li>Build and evolve the design system, including components, patterns, and standards that help the business scale with consistency and speed.</li><li>Raise the quality bar through design reviews and QA, while leading, mentoring, and developing the design team and establishing high-standard collaborative rituals.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What we're looking for:</p><ul><li>Senior product design leadership experience on consumer-facing digital products, in one or more of the following domains: fintech, consumer finance, payments, BNPL, embedded finance, digital banking, wallets, proptech, or marketplaces.</li><li>A portfolio of shipped products, complex journeys, and measurable business impact, especially across high-consideration flows such as onboarding, activation, checkout, or credit decisioning</li><li>Product thinking and a broad craft range across UX, UI, interaction, and growth design, with the ability to connect design decisions directly to business outcomes.</li><li>A track record of building and scaling design systems, reusable components, and standards across multiple product surfaces.</li><li>Experience leading, mentoring, and growing designers, while establishing a high-quality bar for the team.</li><li>Strongly preferred: Experience at a high-growth regional or global consumer platform, such as Tabby, Ziina, Wio, Careem, Tamara, or similar.</li><li>Experience in the UAE, GCC, or wider MENA market.</li><li>Background in embedded finance, BNPL, credit, payment flexibility, wallets, or affordability-based journeys.</li><li>Experience designing across B2C, B2B2C, and partner-led distribution models.</li></ul><p>What success looks like</p><ul><li>The company's product experience is clearer, more consistent, and more scalable across surfaces.</li><li>Customer journeys are easier to understand, more trustworthy, and more conversion-oriented.</li><li>The design system measurably improves speed, consistency, and quality across product delivery.</li><li>Design is a stronger partner to Product, Engineering, Marketing, Strategy, and Commercial teams.</li><li>Design quality improves release over release, with better UX thinking, cleaner execution, and clearer alignment to business outcomes.</li></ul><p></p></section>

<p>We are seeking a Graduate Engineer Roads and Civil to join our Design team in Amman, Jordan. This is an excellent opportunity for a recent graduate to launch their engineering career within a dynamic and collaborative environment. You will work alongside experienced engineers on the design and development of road and civil infrastructure projects, contributing to the planning and technical delivery of schemes from conception through to completion.</p><p> - Assist in the design and analysis of road and civil infrastructure projects, utilising industry-standard software and design principles Prepare technical drawings, specifications, and design documentation in accordance with relevant standards and codes - Conduct site surveys and analyse data to support design development and decision-making - Collaborate with senior engineers and multidisciplinary teams to develop innovative solutions to engineering challenges - Review and quality-assure design outputs to ensure accuracy, compliance, and adherence to project requirements Contribute to the preparation of design reports and technical presentations for clients and stakeholders - Maintain organised project records and documentation throughout the design process - Support the team in meeting project deadlines and delivering high-quality outputs - Engage in continuous professional development and stay abreast of emerging design methodologies and technologies</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong knowledge of civil engineering design principles, particularly in roads and transportation infrastructure</li><li>Proficiency in CAD software, such as AutoCAD or Civil 3D</li><li>Ability to produce accurate technical drawings and design documentation</li><li>Solid understanding of design standards, codes, and regulatory requirements</li><li>Excellent analytical and problem-solving skills</li><li>Strong attention to detail and organisational abilities</li><li>Effective communication and people skills</li><li>Ability to work collaboratively within a team environment</li></ul><p><strong>Desirable:</strong></p><ul><li>Experience with Building Information Modelling (BIM) and associated software</li><li>Familiarity with traffic engineering principles and analysis</li><li>Knowledge of hydraulic and drainage design</li><li>Experience with specialist design software such as HEC-RAS</li><li>Basic project management experience or awareness</li><li>Understanding of sustainable design practices in civil infrastructure</li></ul>

<p>We are seeking a Graduate Engineer Roads and Civil to join our Design team in Amman, Jordan. This is an excellent opportunity for a recent graduate to launch their engineering career within a dynamic and collaborative environment. You will work alongside experienced engineers on the design and development of road and civil infrastructure projects, contributing to the planning and technical delivery of schemes from conception through to completion.</p><p>- Assist in the design and analysis of road and civil infrastructure projects, utilising industry-standard software and design principles</p><p>- Prepare technical drawings, specifications, and design documentation in accordance with relevant standards and codes</p><p>- Conduct site surveys and analyse data to support design development and decision-making</p><p>- Collaborate with senior engineers and multidisciplinary teams to develop innovative solutions to engineering challenges</p><p>- Review and quality-assure design outputs to ensure accuracy, compliance, and adherence to project requirements</p><p>- Contribute to the preparation of design reports and technical presentations for clients and stakeholders</p><p>- Maintain organised project records and documentation throughout the design process</p><p>- Support the team in meeting project deadlines and delivering high-quality outputs</p><p>- Engage in continuous professional development and stay abreast of emerging design methodologies and technologies</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong knowledge of civil engineering design principles, particularly in roads and transportation infrastructure</li><li>Proficiency in CAD software, such as AutoCAD or Civil 3D</li><li>Ability to produce accurate technical drawings and design documentation</li><li>Solid understanding of design standards, codes, and regulatory requirements</li><li>Excellent analytical and problem-solving skills</li><li>Strong attention to detail and organisational abilities</li><li>Effective communication and people skills</li><li>Ability to work collaboratively within a team environment</li><li>Experience with Building Information Modelling (BIM) and associated software</li><li>Familiarity with traffic engineering principles and analysis</li><li>Knowledge of hydraulic and drainage design</li><li>Experience with specialist design software such as HEC-RAS</li><li>Basic project management experience or awareness</li><li>Understanding of sustainable design practices in civil infrastructure</li></ul>

<p>From the start, the Fortinet vision has been to deliver broad, truly integrated, high-performance security across the IT infrastructure. Today, we secure the largest enterprises, service providers and government organizations around the world. As a Major Account Manager, you will play an integral role in new business pitches, hold responsibility for the effective on-boarding of new clients and focus on growing and developing existing customers. This exciting role will allow you to use your extensive network to run and grow opportunities, write business and account plans for all current and new business tender opportunities and act as the key interface between the customer and all relevant divisions. At Fortinet you will:</p><p>Develop strong relationships with customer contacts at executive level to gain insight into the business imperatives and IT drivers enabling development of a strategy to sell Fortinet solutions. Sell the organization s products and services through a consultative selling approach and maintains good relationships with key individuals within the accounts. Develop strategies and orchestrates company resources to maximize sales volume within assigned accounts. Effectively engage and build cooperative relationships with sales resources: System Engineers, Channel, Specialist sales team and executives as required. Drive quarterly business reviews with customer to ensure value from Fortinet investment. Ensures customer is kept up to date with Fortinet product roadmaps enabling the customer to plan and mitigate risks to their business.</p><p><strong>Desired Candidate Profile</strong></p><h2>Apply if you:</h2><ul><li>Have proven track record of enterprise sales experience in hi tech industry (preferably Cyber Security and Networking) developing strategic customer relationships.</li><li>Are a highly motivated self-starter with a competitive personality, strong attention to detail and a hunger to win.</li><li>Have exceptional communication skills, both oral and written, coupled with excellent listening skills.</li></ul>

<p><h4>Description</h4> <p>Optimiza is seeking an experienced senior cybersecurity specialist to lead and enhance our cybersecurity initiatives. In this senior role, you will be responsible for developing and implementing advanced security strategies, managing complex security projects, and mentoring junior team members. If you are a seasoned cybersecurity professional with a passion for protecting organizational assets and driving security excellence, this is an exciting opportunity for you!</p> <h4>Key responsibilities:</h4> <ul> <li>Lead the design and implementation of comprehensive cybersecurity strategies and solutions.</li> <li>Conduct in-depth risk assessments, vulnerability analyses, and security audits to identify potential threats and areas for improvement.</li> <li>Develop and enforce security policies, standards, and best practices across the organization.</li> <li>Manage incident response processes, ensuring timely detection, containment, and remediation of security incidents.</li> <li>Stay informed on the latest cybersecurity trends, threat landscapes, and regulatory requirements to keep the organization ahead of emerging risks.</li> <li>Collaborate with cross-functional teams including IT, risk management, and compliance to integrate security into all business processes.</li> <li>Mentor and provide guidance to junior cybersecurity staff, fostering professional growth and knowledge sharing within the team.</li> <li>Represent the cybersecurity function in executive meetings and contribute to strategic planning.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s or master’s degree in cybersecurity, information technology, or related field.</li> <li>4+ years of comprehensive experience in cybersecurity roles with a focus on strategy, risk management, and incident handling.</li> <li>Deep knowledge of cybersecurity frameworks and standards such as NIST, ISO 27001, GDPR, and others.</li> <li>Proven experience in leading cybersecurity projects and managing incident response.</li> <li>Strong expertise in threat intelligence, vulnerability management, and security technologies.</li> <li>Excellent leadership, communication, and interpersonal skills.</li> <li>Relevant advanced certifications such as CISSP, CISM, or GIAC are highly preferred.</li> </ul> <h4>Benefits</h4> <ul> <li>Class A health insurance</li> <li>Annual bonus</li> <li>Training and development</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Optimiza is seeking an experienced senior cybersecurity specialist to lead and enhance our cybersecurity initiatives. In this senior role, you will be responsible for developing and implementing advanced security strategies, managing complex security projects, and mentoring junior team members. If you are a seasoned cybersecurity professional with a passion for protecting organizational assets and driving security excellence, this is an exciting opportunity for you!</p> <h4>Key responsibilities:</h4> <ul> <li>Lead the design and implementation of comprehensive cybersecurity strategies and solutions.</li> <li>Conduct in-depth risk assessments, vulnerability analyses, and security audits to identify potential threats and areas for improvement.</li> <li>Develop and enforce security policies, standards, and best practices across the organization.</li> <li>Manage incident response processes, ensuring timely detection, containment, and remediation of security incidents.</li> <li>Stay informed on the latest cybersecurity trends, threat landscapes, and regulatory requirements to keep the organization ahead of emerging risks.</li> <li>Collaborate with cross-functional teams including IT, risk management, and compliance to integrate security into all business processes.</li> <li>Mentor and provide guidance to junior cybersecurity staff, fostering professional growth and knowledge sharing within the team.</li> <li>Represent the cybersecurity function in executive meetings and contribute to strategic planning.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s or master’s degree in cybersecurity, information technology, or related field.</li> <li>4+ years of comprehensive experience in cybersecurity roles with a focus on strategy, risk management, and incident handling.</li> <li>Deep knowledge of cybersecurity frameworks and standards such as NIST, ISO 27001, GDPR, and others.</li> <li>Proven experience in leading cybersecurity projects and managing incident response.</li> <li>Strong expertise in threat intelligence, vulnerability management, and security technologies.</li> <li>Excellent leadership, communication, and interpersonal skills.</li> <li>Relevant advanced certifications such as CISSP, CISM, or GIAC are highly preferred.</li> </ul> <h4>Benefits</h4> <ul> <li>Class A health insurance</li> <li>Annual bonus</li> <li>Training and development</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Telecom Wholesale Manager <ul> <li><span>Posting Date</span>: 08/09/2026</li> <li><span>Ref</span>: ITJOR63</li> <li><span>Position</span>: Telecom Wholesale Manager</li> <li> </li><li><span>Location</span>: Jordan</li> <li><span>City</span>: Amman</li> <li> </li><li><span>Sector</span>: Other</li> <li><span>Years of Experience</span> Minimum 6 years of relevant experience in telecommunications, with significant experience in wholesale, interconnect, roaming, or related commercial functions.</li> <li> </li><li><span>Qualification</span>: Bachelor's degree in Telecommunications Engineering, Electrical Engineering, Business Administration, Finance, Economics, or a related field</li> <li><span>Salary</span>: 2000JD - 3000JD</li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: <strong>Key Responsibilities:</strong> <ul> <li><strong>Strategic Roadmap &amp; Revenue Ownership:</strong> Design and execute the long-term commercial strategy for all wholesale business streams to unlock new market share and maximize revenue growth.</li> <li><strong>Carrier &amp; Roaming Partnership Management:</strong> Direct international and local mobile operator agreements, overseeing end-to-end commercial cycles: contract negotiations, traffic routing, billing, settlements, and reporting.</li> <li><strong>Infrastructure &amp; Asset Monetization:</strong> Optimize and commercialize core telecom assets, including fiber connectivity for mobile sites, PoP (Points of Presence) leasing, and data center connectivity partnerships.</li> <li><strong>Global Ecosystem Expansion:</strong> Cultivate strategic alliances with international carriers, ISPs, and telecom consortia to scale cross-border connectivity and international wholesale circuits.</li> <li><strong>Product Line Management:</strong> Lead commercial initiatives for Bulk SMS services, interconnect traffic, and regional wholesale operations across Jordan.</li> <li><strong>Financial Analysis &amp; Feasibility:</strong> Conduct rigorous financial modeling, feasibility studies, and cost-structure evaluations for investments and business development ventures.</li> <li><strong>Team Leadership:</strong> Coach, mentor, and evaluate a high-performing commercial team to foster operational excellence and professional growth.</li> </ul> <strong>Qualifications &amp; Requirements:</strong> <ul> <li><strong>Industry Expertise:</strong> 6+ years of specialized experience in telecom wholesale, with demonstrated mastery over international carrier relationships, roaming, interconnect, and ISP ecosystems.</li> <li><strong>Strategic Commercial Vision:</strong> Proven track record of spearheading high-growth commercial strategies, negotiating complex international telecom contracts, and driving bottom-line growth.</li> <li><strong>Technical Asset Mastery:</strong> Hands-on commercial background involving fiber network expansion, data centers, PoPs, and subsea or terrestrial infrastructure projects.</li> <li><strong>Financial Acumen:</strong> Strong expertise in wholesale settlement mechanics, billing frameworks, cost optimization, and investment feasibility modeling.</li> <li><strong>Executive Leadership:</strong> Outstanding stakeholder management, negotiation prowess, and team leadership skills.</li> <li><strong>Language Proficiency:</strong> Full professional fluency in both <strong>Arabic</strong> and <strong>English</strong>.</li> <li><strong>Education:</strong> Bachelor’s degree in Telecommunications Engineering, Electrical Engineering, Business Administration, Finance, Economics, or a related field.</li> </ul> <br> More<br> </li> </ul> <br> <br> </div>

<p><h4>Description</h4> <p>Green Circle Job Fair 2026 – apply here</p> <p>Thank you for your interest in Tarjama, Arabic.AI, and Ureed.</p> <p>As part of our participation in Green Circle Job Fair 2026, we are looking to connect with ambitious students, recent graduates, freelancers, and early-career professionals who are passionate about technology, artificial intelligence, language solutions, digital innovation, and building impactful careers.</p> <p>This application allows you to join our talent network and be considered for future internship, freelance, project-based, and full-time opportunities across our companies.</p> <p>We welcome applicants from diverse academic and professional backgrounds, particularly those interested in AI, data, product development, localization, translation, technology, business operations, customer success, sales, marketing, and related fields.</p> <p>Whether you are seeking your first professional experience or exploring your next career opportunity, we encourage you to submit your application and share your CV, LinkedIn profile, portfolio, or any relevant projects.</p> <p>We look forward to meeting you and exploring how you can contribute to shaping the future of AI-powered communication and language technology in the region.</p></p><p></p>

<p><h4>Description</h4> <p>Green Circle Job Fair 2026 – apply here</p> <p>Thank you for your interest in Tarjama, Arabic.AI, and Ureed.</p> <p>As part of our participation in Green Circle Job Fair 2026, we are looking to connect with ambitious students, recent graduates, freelancers, and early-career professionals who are passionate about technology, artificial intelligence, language solutions, digital innovation, and building impactful careers.</p> <p>This application allows you to join our talent network and be considered for future internship, freelance, project-based, and full-time opportunities across our companies.</p> <p>We welcome applicants from diverse academic and professional backgrounds, particularly those interested in AI, data, product development, localization, translation, technology, business operations, customer success, sales, marketing, and related fields.</p> <p>Whether you are seeking your first professional experience or exploring your next career opportunity, we encourage you to submit your application and share your CV, LinkedIn profile, portfolio, or any relevant projects.</p> <p>We look forward to meeting you and exploring how you can contribute to shaping the future of AI-powered communication and language technology in the region.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p>To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the Company's commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per applicable procedures.</p><br><br><ul><li>Identify and meet the standard and special service requirements of the customers at check-in, transfer desk, special services and boarding gates by adhering to the set service standards and procedures so that the customers are handled in a friendly and efficient manner.<br></li><li>Adhere to the internal operating boarding procedures by ensuring that laid down boarding priorities, announcements, hand baggage removal, regular staff briefing and stationary/equipment availability before the flight. Post the flight, ensure flight coupon reconciliation and head count confirmation is in order to assist the smooth process of a safe and on time departure of EK flights in order to achieve EK standards and customer satisfaction.<br></li><li>Guide and advise team members to ensure that superior customer service levels are upheld and assist the process of ensuring the safe and on-time departure of EK flights.<br></li><li>To liaise and monitor the Emirates Chauffeur drive company on arrival and departure. Ensure eligible customers are provided with this service on arrival and any customers that require assistance are met on departure.<br></li><li>Oversee the arrival of bags into the baggage hall, ensuring priority bags are first on the carousel and assist customers with missing or damaged bags referring them to Emirates GHA to complete necessary paperwork and follow up on missing bags for Premium customers ensuring customers are kept fully informed.<br></li><li>To monitor queues at check-in ensuring priority given to Premium customer card holders. To assist and deal with any excess baggage and visa issues that may arise. Assist in dealing with any problems such as, keeping customers informed of any delays, disruptions and denied boarding including the implementation of the 'Options' scheme.<br></li><li>Assist with the preparation and completion of pre and post flight documentation and complete all relevant station statistical information and filing. Ensure all safety instructions are compiled with at all times and report any damage to aircraft, ULDS, immediately and assist with preparation of relevant reports.<br></li><li>Cover the absence of check-in supervisor and prepare flight briefs regarding customer information ensuring that all staff, GHA and service providers are fully aware of this information. Ensure all operational areas are covered and that staff are aware of what is expected of them to ensure high levels of customer service in all operational areas.<br></li><li>Support and cover the Emirates Ticket Desk functions and undertake ticketing/reservation duties to ensure seamless service to customers. Offer full range of Emirates products and services to all customers to maximize ticketing revenue. Issue tickets, EMD, EBT, make and amend reservations as and when necessary. Re-issue and re-calculate fares for customers changing itinerary and make any additional collection as required. Carry out Credit Card verification. Complete daily ticket sales returns and assist with banking duties as required.<br></li><li>When required support duties in the Emirates lounge. Liaise with service providers and supervise contracted staff, overseeing catering, cleaning and maintenance operations and ensure service standards are met and maintained.</li></ul><br><p>Minimum O level or equivalent.</p><br><br><p>Must have completed relevant and recognized professional training courses in Customer Services and Handling, Ground Operations and Reservations, Fares &amp; Ticketing.</p><br><br><p>Given the specific requirements at outstations, a minimum of 3 years? airline industry experience is required.</p><br><br>Qualification<p>Knowledge of a Departure Control System and Computerized Reservation System.</p><br><br><p>Knowledge of check-in procedures.</p><br><br><p>Customer Service Delivery.</p><br><br><p>Fluent in spoken and written English and local language.</p><br><br><p>Proficiency in Microsoft Office applications.</p><br><br><p>Must have the right to live and work in Jordan.</p><br><br>Salary &amp; benefits<p>Competitive Salary.</p><br><br><br> </div>

<p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The incumbent reports to the Senior Protection Officer (International Protection and Advocacy) Responsibilities Contributes to the development, testing and continuous improvement of Agency-wide protection monitoring methodologies, classifications, analytical frameworks, standardized indicators, coding structures, vulnerability profiling tools, reporting templates and related standards and protocols to strengthen protection data quality, verification and analysis, and ensure the quality, consistency and comparability of protection information across UNRWA s five fields of operation. Supports the integration of quantitative and qualitative methodologies into protection monitoring and analysis by incorporating sex-, age-, and disability-disaggregated data, key informant interviews, focus group discussions, legal and policy analysis, and community based protection data, while ensuring analytical outputs comply with protection principles, including confidentiality, informed consent and</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Mission and objectives</p><p>Founded in 1948, WHO is the United Nations agency that connects nations, partners and people to promote health, keep the world safe and serve the vulnerable – so everyone, everywhere can attain the highest level of health.</p><p><br></p><p>WHO leads global efforts to expand universal health coverage. We direct and coordinate the world’s response to health emergencies. And we promote healthier lives – from pregnancy care through old age. Our Triple Billion targets outline an ambitious plan for the world to achieve good health for all using science-based policies and programmes.</p><p>WHO’s Thirteenth General Programme of Work (GPW 13) defines WHO’s strategy for the five-year period, 2019-2023. It focuses on triple billion targets to achieve measurable impacts on people’s health at the country level.</p><p><br></p><p>The triple billion targets are to ensure by 2023:</p><p>• One billion more people are benefiting from universal health coverage</p><p>• One billion more people are better protected from health emergencies</p><p>• One billion more people are enjoying better health and well-being</p><p>Context</p><p>Under the direct supervision of the Public Health Officer (Health Promotion and Determinants) and the overall guidance of the Head of WHO Country Office (HWCO), the Public Health Specialist is a team member in the technical unit. Work is assigned by the supervisor who gives instructions on non-routine matters. Routine tasks are performed independently with some discretion in non-routine matters related to office procedures only.</p><p><br></p><p><b>National UN Specialist Volunteers in Jordan are entitled to:</b></p><p><br></p><p><b>• Monthly Volunteer Living Allowance (VLA) at the amount of JOD 1,186.33;</b></p><p><b>• Annual and learning leaves;</b></p><p><b>• Free Medical and life insurance;</b></p><p><b>• Free access to different learning platforms.</b></p><p><br></p><p>Task description</p><p>Under the direct supervision of Public Health Officer (Health Promotion and Determinants), the UN Volunteer will:</p><p>• Support the integration of climate-resilient Water, sanitation and hygiene (WASH) into the Climate change health vulnerability and Adaptation Assessment and into Water Safety Plans at health care facility level.</p><p>• Contribute to assessments and training on climate-resilient and environmentally sustainable health care facilities, using WHO checklists and guidance.</p><p>• Contribute to the national climate change and health policy brief, including compilation of health, emissions and economic evidence and drafting of policy options for health-sector decision-makers and other sectors.</p><p>• Support the review and implementation of health-sector National Adaptation Plan and contribute to drafting mid-term and long-term health adaptation action plans.</p><p>• Develop, adapt and pretest evidence-based health promotion materials (Arabic and English) on climate-health nexus.</p><p>• Support the development of a national heat-health action plan and the communication component of the heat-wave early warning system pilot.</p><p>• Engage youth networks, community-based organizations and volunteers.</p><p>• Develop and deliver training and orientation sessions on climate change and health, health promotion, and relevant areas.</p><p>• Support planning, budgeting, procurement follow-up and monitoring of the climate change and health workplan activities; maintain the activity tracker and risk log.</p><p>• Prepare progress reports, donor reports, mission reports, meeting minutes, success stories and web/social media content.</p><p>• Perform any other related duties as required by the supervisor.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Age</p><p>18 - 80</p><p>Required experience</p><p><br></p><p>3 years</p><p>Nationality</p><p>Candidate must be a national, legal resident or hold refugee status in the country of assignment.</p><p><br></p><p>Assignment requirements</p><p>Relevant experience</p><p><br></p><p>3 years</p><p>Languages</p><p>Arabic, Level: Fluent, Required</p><p>English, Level: Fluent, Required</p><p>Required education level</p><p>Bachelor's degree in Health field, public health or any relevant area.</p><p>Competencies and values</p><p>• Communication</p><p>• Knowing and managing yourself</p><p>• Moving forward in a changing environment</p><p>• Producing results</p><p>• Teamwork</p><p>Skills and experience</p><p>At least 3 years of professional work experience at the national level in public health, health promotion, environmental health, climate change or a closely related field, of which at least 1 year involves programme or project implementation with government, UN or non-governmental partners;</p><p>• Demonstrated experience in developing and implementing health promotion, risk communication or community engagement interventions in Jordan.</p><p>• Experience or demonstrated knowledge in climate change and health (vulnerability and adaptation assessment, heat-health action, climate-resilient WASH or health facilities, health in national climate change action plana and nationally determined contributions processes).</p><p>• Experience in organizing multi-stakeholder consultations, workshops and trainings, and in producing technical reports, policy briefs and communication products.</p><p>• Familiarity with the Jordanian health system and with the Ministry of Health, Ministry of Environment and related national institutions; previous work with WHO or the UN system is an asset.</p><p>• Excellent oral and written communication skills, including the ability to write clearly and concisely for technical and non-technical audiences in Arabic and English.</p><p>• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels.</p><p>• Motivated to contribute towards peace and development and to serve others; solid commitment to the values of volunteerism.</p><p>• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;</p><p>• Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment;</p><p>• Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;</p><p>• Sound security awareness;</p><p>• Have affinity with or interest in public health and health promotion, volunteerism as a mechanism for durable development, and the UN System.</p><p><br></p></div>

<p>This position is priority reserved for internal staff until midnight on Tuesday 18 August 2026. Mission: 12 months Place: Amman - Jordan Starting: September 2026 Humanity &amp; Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights. Since its creation in 1982, HI has run development &amp; humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide At Handicap International-Humanity &amp; Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities. Please indicate if you require any special accommodation, even at the first interview. For more information about the organisation.</p><p>JOB CONTEXT: HI s Regional Programme (Mashriq) coordinates missions in 4 different countries (Egypt, Jordan, Lebanon, and Syria). The programme is covering the full mandate of HI emergency, mine action and development with a strong focus on continuum and resilience. The program has a total volume expected for 2026 of 12M Euros with 300 staff. The main sectors of intervention are integrated rehabilitation and MHPSS, inclusive education, Economic inclusion including basic needs and economic recovery), Humanitarian mines actions and Inclusive Humanitarian Actions/Inclusive governance. Education is one of the core sector of intervention in most of the countries within the region. HI currently implements inclusive education projects in Jordan, Lebanon and Syria, while seeking to develop interventions in Egypt. In Syria, HI is supporting Education in Emergencies (EiE) partners (international INGOs and local NGOs) to make their EiE intervention inclusive of children with disabilities, through a mix approach of technical capacity building to partners and direct operational support to children with disabilities and their caregivers.</p><p><br></p><p><br></p><p><b>YOUR MISSION:&nbsp;</b></p><p><br></p><p>Based on the evolution of the context in the region, the Regional Rehabilitation Specialist will have to support the development of the Operational strategy and the revision of the sectorial strategy developed in the previous years to be adapted to the evolution of the context, especially in Lebanon. Under the line management of the Technical Head of Program (THoP), you contribute to the implementation of the mandate of HI and the operational strategy of HI MASHRIQ program in your field of expertise, while respecting the HI DGA policy. You ensure optimal quality and impact of the projects implemented in the countries, through a delegation system with appropriate control mechanisms. You share with all HI managers the responsibility of a sound management and successful functioning of the global organization. The post holder leverages expertise in Rehabilitation to offer strategic and/or operational support to the countries in MASHRIQ (Lebanon, Palestine, Jordan, Egypt, and Syria), according to needs jointly defined with the THoP and the Global Specialist.</p><p>Mission 1: Expertise</p><ul><li>1.1 Contributes to the regional strategies and countries mission strategies when relevant in line with the global strategies</li><li>1.2 Ensure technical support to projects in line with the global technical frameworks and standards on Rehabilitation</li><li>1.3 Support the design and contextualization of technical tools, training, materials and other relevant documents, and disseminate them among the mission/humanitarian regional community (as needed) upon prior validation by the relevant HQ Technical Specialists.</li><li>1.4 Ensure technical learning from projects</li><li>1.5 Ensure the control &amp; monitoring of the technical quality and the relevance of HI s activities in the Programmers under Rehabilitation activities</li><li>1.6 Ensure compliance of the technical proposition with nexus stakes</li><li>1.7 Contributes to the development of research and innovation projects at country and region level, when relevant, in the MHPSS expertise.</li><li>1.8 Contribute to the Technical Divisions professional channel animation</li></ul><p>Mission 2: Influence</p><ul><li>Contribute to the local external prestige and influence of HI s expertise in the field of expertise and foster technical partnerships between HI and other actors.</li></ul><p>Mission 3: Business Development</p><ul><li>Ensure the development of major opportunities or new projects in the region in Rehabilitation sector. Be up-to date on the last international practices and directions and opportunities under his sectorial scope. Use this knowledge to guide the mission towards new and more relevant and efficient technical programming. Ensure relevance of technical practices at project design stage and on strategy development.</li></ul><p>Mission 4: Emergency preparedness and response</p><ul><li>Contribute to the support or implementation of emergency preparedness actions in the region and, during an emergency, adapts his/her working modality to contribute to an effective HI humanitarian response.</li></ul><p>CHARACTERISTICS OF THE POSITION: The position will require the postholder to travel between the countries of the region and be able to move easily.</p><p><strong>Desired Candidate Profile</strong></p><p>You hold an advanced degree in Physiotherapy, Occupational Therapy, Physical Medicine and Rehabilitation, You have a minimum of 5 years experience between international development and emergency and post crisis environments, in technical position, You have proven experience in complex environments as well as in collaboration with national rehabilitation actors at all levels (from services to central and international levels), You have strong strategic analytical skills; capacity to establish clear frameworks, rules and limits, You have strong experience in capacity building techniques with adults, using different pedagogical models. You like working as part of a team/network, cooperating.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced Project Governance Manager to establish and enhance our project governance framework, standardize project management methodologies, monitor governance compliance, and provide executive reporting that supports strategic decision-making.<br> This role is ideal for a professional with extensive experience in project governance, PMO operations, and process improvement within the banking or financial services sector.<br> Key Responsibilities Design, implement, and continuously improve a comprehensive Project &amp; Program Governance Framework aligned with the Bank's strategic objectives, incorporating governance policies, procedures, methodologies, templates, and standards based on industry best practices.<br> Assess the current project management operating model, identify process improvement opportunities, and lead initiatives that enhance operational efficiency, service quality, and project delivery effectiveness.<br> Define governance procedures for projects and programs across the Group, establish RACI matrices for all key project deliverables, monitor compliance, and provide guidance and support to project stakeholders.<br> Develop project and program quality standards across the Bank, conduct periodic governance compliance reviews for projects managed by both the Enterprise PMO and other business units, report findings to the Head of Enterprise PMO, and recommend improvement initiatives.<br> Review, challenge, validate, and consolidate project reports submitted by Project Managers while standardizing reporting formats and executive presentations for Senior Management.<br> Establish and monitor Key Performance Indicators (KPIs) to measure project and program performance, governance effectiveness, and resource utilization.<br> Analyze performance variances, recommend corrective actions, and provide regular management reports.<br> Ensure governance policies, procedures, templates, and methodologies comply with regulatory requirements.<br> Identify project risks, establish appropriate governance controls, and implement risk mitigation measures throughout the project lifecycle.<br> Participate in the evaluation, selection, implementation, and enhancement of Project Management and Reporting Tools.<br> Coordinate with relevant stakeholders to deliver awareness sessions and training that ensure standardized reporting and consistent project performance measurement.<br> Promote governance awareness and provide training to Project and Program Managers across the Bank to strengthen governance capabilities and standardize project management practices.<br> Serve as the primary liaison between the Enterprise PMO and other business units, supporting requests from Internal Audit, Finance, and other corporate functions.<br> Review executive reports, regulatory reports, and internal/external audit findings, ensure timely implementation of corrective actions, and prevent recurrence through sustainable process improvements.<br> Participate as a primary or alternate member of the Bank's Business Continuity Management (BCM) and Emergency Response teams, carrying out assigned responsibilities to support operational resilience and business recovery.<br> Bachelor's degree in Engineering, Computer Science, Management Information Systems (MIS), or a related discipline Minimum of 10 years of experience in Project Management and Project Governance, preferably within the banking or financial services sector.<br> Strong knowledge of project governance frameworks and project management methodologies.<br> Excellent analytical and problem-solving skills.<br> Process improvement and continuous improvement mindset.<br> Strong planning, organization, and prioritization skills.<br> Leadership and stakeholder management capabilities.<br> Excellent written and verbal communication skills in both Arabic and English.<br> Advanced reporting and presentation skills.<br> Proficiency in project management and business systems.<br> Strong understanding of internal policies, procedures, and applicable regulatory requirements.<br> Ability to work collaboratively in cross-functional teams.<br> Ability to perform effectively under pressure in a fast-paced environment.<br> Professional Certifications One or more of the following certifications is preferred: Project Management Professional (PMP) PMO-related professional certifications Lean Six Sigma</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong>Responsibilities:</strong></p><br><p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p><br><ul><li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li><li>Maintains the highest standard of professionalism,&nbsp;ethics&nbsp;and attitude towards guests and colleagues.&nbsp;</li><li>Assist guests with check-in, check-out, and general hotel inquiries.</li><li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li><li>Coordinate with other hotel departments to ensure seamless guest experiences.</li><li>Conduct daily guest engagement activities and follow up on guest feedback.</li><li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li><li>Maintain accurate guest profiles and update relevant information in the hotel system.</li><li>Promote hotel facilities, services, and special offers to guests.</li><li>Monitor guest satisfaction levels and contribute to improving service quality.</li><li>&nbsp;&nbsp;Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling).</li><li>Support the Front Office team during peak operational periods when required.</li><li>Ensure compliance with hotel policies, procedures, and brand standards.</li><li>Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile,&nbsp;assisting&nbsp;as necessary to carry out the calls and compile the reports.&nbsp;</li><li>Meet the required daily quota for Guest courtesy calls as&nbsp;established&nbsp;by management.&nbsp;&nbsp;</li><li>Conducts show&nbsp;around of&nbsp;the hotel when requested.&nbsp;</li><li>Maintain a complete knowledge of:&nbsp;&nbsp;</li></ul><ul><li><ul><li>Hotels features/services, hours of operation.&nbsp;&nbsp;</li><li>Hotels&nbsp;restaurant and menu price range.</li><li>Hotels&nbsp;room types, numbers, names,&nbsp;amenities&nbsp;and location.&nbsp;</li><li>All the Repeat Guest/ Special Guest programs and packages.&nbsp;</li><li>All room rates, special&nbsp;packages&nbsp;and promotions.&nbsp;</li><li>Co-ordinates and&nbsp;assists&nbsp;with VIP arrival room allocations, meeting, escorting and in-room check-in&nbsp;of&nbsp;VIP guests.&nbsp;</li></ul></li></ul><ul><li>Follows Hotel’s telephone etiquette standards.</li><li>Enrollment of new loyalty members and updates certificate maintenance when applicable.</li><li>Drives Rate and RevPAR through up-selling room brand.</li><li>Follow departmental policies and procedures.</li><li>Follow all safety and sanitation policies.</li><li>Other duties as assigned.</li></ul><br>Qualifications<br><br><p><strong>Qualifications:</strong></p><br><ul><li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li><li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong guests service and problem-solving abilities.</li><li>Professional appearance and positive attitude.</li><li>Ability to work under pressure and handle multiple tasks effectively.</li><li>Strong organizational and time management skills.</li><li>Proficient in the English language (verbal &amp; written).</li><li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</li><li>Knowledge of computerized Front Office systems required.</li><li>Must have the ability to handle cash effectively and accurately.</li></ul><br>Additional Information<br><br><p><strong>Physical Requirements:</strong></p><br><ul><li>Ability to stand and walk for extended periods.</li><li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li></ul> </div>