Operation Specialist Jobs in Jordan

<p>We are a Gulf company based in Oman, currently establishing a virtual remote office, and we are looking for a professional specialist in Logistics & Shipping to work Online/Part-Time, with real experience in shipping operations, negotiation, shipment tracking, and finding the best available solutions and options.</p><p>We are looking for someone whose role is not limited to tracking, but who can negotiate, compare options, discover opportunities, and solve logistics problems efficiently.<br><br>&nbsp;</p><p>Required Experience and Skills:</p><p>- Strong experience in Logistics & Shipping.</p><p>- Good knowledge of international shipping routes, especially Russian ones.</p><p>- Experience or knowledge of shipping routes between Russia → Iran → Oman.</p><p>- Knowledge of shipping options across the Caspian Sea between Russia and Iran.</p><p>- Knowledge of Air Freight options from Russia to Iran.</p><p>- Ability to track shipments until they arrive in the Sultanate of Oman.</p><p>- Negotiating with shipping companies and suppliers.</p><p>- Comparing shipping prices and options and choosing the most suitable ones.</p><p>- Tracking shipping documents and procedures.</p><p>- Handling delays and logistics problems and finding practical solutions.<br><br>Preferred Qualifications:</p><p>- The ability to discover new opportunities that help reduce costs and improve procurement and shipping processes is an added advantage and not a mandatory requirement.</p><p>- The Russian language is an added advantage and not a mandatory requirement, but its availability would be excellent.</p><p>&nbsp;</p><p>Online Work Requirements:</p><p>- A suitable computer or laptop for work.</p><p>- A stable and permanent internet connection.</p><p>- The ability to communicate and follow up with various parties online.</p><p>- Commitment to deadlines and prompt follow-up on shipments and documents.</p><p>- A portfolio or examples of previous projects must be provided.<br><br>&nbsp;</p><p>Nationality: All nationalities are welcome, with a preference for those with strong experience in the field, including Syrians who have the appropriate experience and knowledge of the nature of the work.</p><p>&nbsp;</p><p>What we are specifically looking for:</p><p>We are looking for someone with a commercial and logistics mindset who can ask:</p><p>How do we get the best price? How do we save time? How do we avoid delays? And how do we find a better supplier or opportunity?</p><p>Therefore, the ability to negotiate, research, and discover opportunities is considered one of the most important distinguishing factors for this position.</p>

<p dir="LTR">&nbsp;</p><p dir="LTR"><strong>Specialized training opportunity in the city of Aqaba</strong></p><p dir="LTR"><strong>Lift Supervisor Course</strong></p><p dir="LTR">Presented by the Water Efficiency and Public Expenditure (WEC) project with support from the Government of the United States of America</p><p dir="LTR">&nbsp;</p><p dir="LTR"><strong>Do you work in the field of lifting operations within industrial and infrastructure projects?</strong></p><p dir="LTR">We invite you to register for a <strong>specialized training program for Lift Supervisors</strong>, which combines theoretical foundations with practical applications. The goal is to develop the competence of lifting operation supervisors in load calculation, leadership, coordination, and the management of lifting operations within the industrial sector and infrastructure projects, in accordance with best safety practices and professional requirements accredited by the Lifting Equipment Engineers Association (LEEA), based in the United Kingdom.</p><p dir="LTR">&nbsp;</p><p dir="LTR"><strong><u>About the Program</u></strong></p><p dir="LTR">A specialized training program spanning <strong>six days with a total of 42 training hours</strong>, at seven training hours per day, combining theoretical knowledge and practical applications.</p><p dir="LTR">The program focuses on enhancing the ability to safely plan and execute lifting operations, raising the level of coordination between work teams, and establishing safety practices and operational discipline, thereby contributing to improved efficiency in lifting operations and reducing operational risks in industrial workplaces.</p><p dir="LTR">&nbsp;</p><p dir="LTR"><strong><u>Target Audience and Eligibility Requirements</u></strong></p><p dir="LTR"><strong>The program primarily targets:</strong></p><ul><li dir="LTR">Personnel working within lifting teams, industrial projects, and infrastructure projects who have prior experience in supervising lifting operations.</li><li dir="LTR">Individuals whose job nature requires developing their practical competence and obtaining certification according to LEEA requirements.</li><li dir="LTR">Applicants must be of Jordanian nationality.</li><li dir="LTR">Must be at least 18 years old.</li><li dir="LTR">Must be in good health and of good conduct.</li><li dir="LTR">Must be prepared and able to commit to attending the entire training program in the city of Aqaba.</li></ul><p dir="LTR" style="margin-left:-4.5pt;">&nbsp;</p><p dir="LTR"><strong><u>Program Duration</u></strong></p><p dir="LTR">Six days – 42 training hours</p><p dir="LTR">Seven training hours per day</p><p dir="LTR">Location: Aqaba City</p><p dir="LTR">Training Dates: During the month of November (from Saturday, November 14 to Thursday, November 19, 2026)</p><p dir="LTR">&nbsp;</p><p dir="LTR"><strong><u>Documents Required Upon Selection</u></strong></p><p dir="LTR">Participants who are selected will be required to provide:</p><ul><li dir="LTR">A copy of their national ID.</li><li dir="LTR">A valid certificate of good conduct.</li><li dir="LTR">Any relevant previous training or professional certificates.</li></ul><p dir="LTR">&nbsp;</p><p dir="LTR"><strong><u>Assessment and Certification</u></strong></p><p dir="LTR">The program includes a practical assessment and a final exam according to LEEA requirements.</p><p dir="LTR">Program procedures and certification are completed in accordance with the requirements of the accrediting body and the conditions for passing the assessment and exam.</p><p dir="LTR">&nbsp;</p><p dir="LTR"><strong><u>Registration</u></strong></p><p dir="LTR">Those wishing to participate in the training program should apply via the Akhtaboot website and fill out the <strong>online training application form</strong> through the following link:</p><p dir="LTR"><a href="https://iwd-jo.com/">https://iwd-jo.com/</a></p><p dir="LTR"><strong>Please be advised that the deadline for receiving applications is <u>October 19, 2026</u>.</strong></p><p dir="LTR"><strong>Spaces are limited, and participation will be confirmed based on the eligibility criteria outlined above.</strong></p><p dir="LTR"><strong>We also wish to note that the training program is free of charge, and no fees will be collected from participants during registration or participation in the training program.</strong></p><p dir="LTR">&nbsp;</p><p dir="LTR">&nbsp;</p><p dir="LTR">&nbsp;</p>

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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p> <p>Design, develop, and deliver onboarding programs, training sessions, and capability-building initiatives for consumer-facing teams.</p> <p>Create practical training materials, facilitator guides, toolkits, and coaching resources aligned with business priorities and identified performance gaps.</p> <p>Conduct field visits to assess team capabilities, identify development needs, and provide on-ground coaching and support.</p> <p>Coach frontline employees, supervisors, and team leaders on communication skills, selling techniques, customer engagement, and service excellence.</p> <p>Support the implementation of standard operating procedures (SOPs), execution standards, and best practices through effective learning interventions.</p> <p>Partner with business stakeholders to understand capability requirements and translate business needs into impactful learning solutions.</p> <p>Facilitate workshops, coaching sessions, and learning activities that improve employee knowledge, skills, and performance.</p> <p>Monitor learning effectiveness through feedback, assessments, field observations, and performance insights to measure knowledge retention and behavior change.</p> <p>Identify opportunities to enhance learning programs and continuously improve training approaches based on business needs.</p> <p>Collaborate with cross-functional teams to support organizational capability development and key business initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p> <p>Bachelor s degree in Business Administration, Marketing, Human Resources, Education, Psychology, Communications, or a related field.</p> <p>4 6 years of experience in Learning &amp; Development, capability development, sales training, field coaching, customer experience, retail operations, or a related discipline.</p> <p>Proven experience in designing and delivering training programs, onboarding journeys, and coaching initiatives for frontline or consumer-facing teams.</p> <p>Experience conducting needs assessments, identifying performance gaps, and developing targeted learning solutions.</p> <p>Strong facilitation, communication, presentation, and stakeholder management skills.</p> <p>Ability to develop engaging and practical learning materials that support business execution.</p> <p>Comfortable working in the field and engaging directly with employees and leaders.</p> <p>Experience in FMCG, retail, telecom, hospitality, banking, or other service-led industries is preferred.</p> <p>Required Skills Communication</p><p></p></section>

<p>The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of RADAR/Manual approach control operations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Graduate of an approved DoD or FAA ATC course.</li><li>Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility. Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations. Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li><li>Ability to obtain and maintain a US CENTCOM Medical Exam</li><li>Must have or be able to obtain/maintain a US Government Secret Security Clearance. NOTE: US Citizenship is required to obtain a Secret Clearance.</li></ul>

<p>Essential Responsibilities: The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of RADAR/Manual approach control operations.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Position Knowledge, Skills, and Abilities Required: Graduate of an approved DoD or FAA ATC course. Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility. Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations. Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent. Ability to obtain and maintain a US CENTCOM Medical Exam Must have or be able to obtain/maintain a US Government Secret Security Clearance. NOTE: US Citizenship is required to obtain a Secret Clearance.</p>

<p>At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA.</p><p><strong>Desired Candidate Profile</strong></p><h2>Experience</h2><ul><li>1 2 years of experience in data analysis, data quality, quality assurance, service improvement, IT service management, knowledge management.</li><li>Experience developing reports, dashboards, and management insights using Power BI, Excel, or similar tools.</li><li>Practical knowledge of ITIL practices and ITSM processes.</li></ul><h2>Education and Qualifications</h2><ul><li>University degree or diploma in Data Science, Data Analytics, Computer Science, Information Technology, Engineering, Business Analytics, Statistics, or a related discipline.</li><li>Certification or training in Microsoft Power BI, Excel, Python, R, SQL, data analytics, or data visualisation is an advantage.</li><li>ITIL certification Lean Six Sigma, Quality Management, or Service Management certification is an advantage.</li></ul><h2>Knowledge and Technical Skills</h2><ul><li>Proficiency in Excel and Power BI for data analysis, reporting, and dashboard development.</li><li>Working knowledge of Python and R for data cleaning, analysis, visualisation, and automation.</li><li>Basic knowledge of HTML and Microsoft 365 tools, including SharePoint and Teams.</li><li>Understanding of data analysis, data quality, statistical methods, and trend identification.</li><li>Ability to identify inaccurate, incomplete, duplicated, or inconsistent data.</li><li>Understanding of ITIL practices, ITSM operations, and continuous service improvement.</li><li>Knowledge of AI, automation, networks, and application support is an advantage.</li></ul><h2>Functional Skills</h2><ul><li>Reporting and data analysis</li><li>Data quality and assurance</li><li>Audit and compliance management</li><li>KPI and performance measurement</li><li>Process and service improvement</li><li>Root-cause and trend analysis</li><li>Problem-solving and critical thinking</li><li>Project and action management</li><li>Stakeholder management</li><li>Communication and presentation</li><li>Teamwork, adaptability, and attention to detail</li></ul>

<p>Responsibilities<br>Create, schedule, and publish engaging content across social media platforms.<br>Monitor social media trends and competitor activities.<br>Manage community engagement and respond to customer inquiries.<br>Plan and execute paid digital campaigns.<br>Analyze campaign performance and prepare monthly reports.<br>Collaborate with the marketing team on promotional campaigns.<br>Maintain brand consistency across all platforms.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Marketing, Communications, or a related field.<br>2-4 years of experience in social media management.<br>Excellent copywriting and content creation skills.<br>Experience with Meta Business Suite, LinkedIn, TikTok, Instagram, and social media management tools.<br>Knowledge of Canva, Adobe Creative Suite, or similar design tools is preferred.<br>Strong analytical and communication skills.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description:</b><p><span>At Ferring Pharmaceuticals, we help people around the world build families and live better lives. We are entrepreneurial and innovative, with a global team focused on scientific advances in the areas of reproductive and women’s health, gastroenterology and urology. Ferring + You is all about working together and sharing ideas, so that we can bring science to life for patients around the world.<br>Every person at Ferring works together to change lives and help people build families. Our corporate teams offer empowering, innovative, challenging and rewarding careers – we are motivated to make a difference. To reach our full potential we collaborate, and respect and value diverse contributions so that we can grow as an organization and as professionals. Together we can influence the world around us to make life and work better.</span><br><span>Regulatory coordinator (Temporary- 9 months)</span></p><br><p><span>Job Role: Carry out of Regulatory submission processes within agreed timelines.</span></p><br><p><span>Main Accountabilities<br>•  Compiles and manages regulatory applications for Ferring products to health authorities, which includes new products, product dosage forms, indication. As well as registration maintenance through renewals &amp; variations submissions.<br>•  Provides labelling support and maintaining SPC update in the region. Reviews locally prepared labelling before approval &amp; implementation.<br>•  Ensures the availability and/or prepares regulatory documents and certificates for obtaining rapid approvals.<br>•  Reviews promotional materials developed by the marketing department from a regulatory point of view</span></p><br><p><span>Required qualifications and skills:<br>•  Degree in pharmacy<br>•  1-2 years of practical experience in the regulatory operations.<br>•  Excellent command in English language<br>•  Excellent computer skills and in MS office (Word, Excel, Outlook)<br>•  Know how interaction with authorities and customers</span></p><br><b>Location:</b>Ferring Middle East, Turkey and Africa </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Provide secured remote operational support across identity and access management and vulnerability management.<br> The role performs approved technical activities and tracking; access approvals, security policy, risk acceptance and regulatory accountability.<br> • Support user, privileged and service-account administration through approved requests and access workflows.<br> • Assist with periodic access reviews, joiner/mover/leaver controls and evidence preparation.<br> • Operate approved vulnerability scanning and reporting tools and validate findings with system owners.<br> • Maintain vulnerability, exception and remediation trackers and coordinate technical follow-up.<br> • Support IAM, MFA, privileged-access and directory-service incidents within authorised access boundaries.<br> • Provide metrics, evidence and trend analysis for security reporting and governance reviews.<br> • Escalate overdue, critical or policy-related matters to the onsite Security Engineer.<br> • Maintain operational procedures, access-control records and vulnerability-management documentation.<br> • Minimum 5 years of relevant IAM and/or vulnerability-management experience, with credible practical exposure to both domains.<br> • Experience with Microsoft identity services, SailPoint, CyberArk or equivalent IAM/PAM platforms.<br> • Experience with enterprise vulnerability-scanning and remediation-tracking platforms.<br> • Microsoft Identity, SailPoint, CyberArk, CEH, OSCP, GPEN or equivalent certification preferred.<br> • Strong understanding of privileged access, least privilege, remediation governance and audit evidence.<br> Preferred Profile • Previous experience supporting UAE government or regulated cybersecurity environments.<br> • Working knowledge of TDRA-hosted environments and related security-access processes.<br> • Experience operating through secured remote-access and privileged-session controls.<br> Expected Contribution • Access and vulnerability activities are completed only through approved workflows.<br> • Critical findings and overdue actions are escalated with clear ownership.<br> • Evidence and trackers remain accurate, current and audit-ready.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><u><span><b>Main Tasks:</b></span></u></span></p><br><p><span><span><span><span>1.</span></span></span><span>Develop and execute social media content plans across relevant platforms.</span></span></p><br><p><span><span><span><span>2.</span></span></span><span>Create, schedule, and publish engaging written, visual, and video content.</span></span></p><br><p><span><span><span><span>3.</span></span></span><span>Monitor comments, messages, and audience interactions and respond professionally.</span></span></p><br><p><span><span><span><span>4.</span></span></span><span>Track social media performance, analyze KPIs, and prepare periodic reports.</span></span></p><br><p><span><span><span><span>5.</span></span></span><span>Support paid campaigns, coordinate with designers and marketing teams, and identify content trends.</span></span></p><br><br><span>Requirements</span><p><span><u><span><b>Required Qualifications</b></span></u></span></p><br><p><span><span><span><span>·</span></span></span><span>Bachelor’s degree in Marketing, Media, Communications, or a related field.</span></span></p><br><p><span><span><span><span>·</span></span></span><span>2–3 years of experience in social media management or digital marketing.</span></span></p><br><p><span><span><span><span>·</span></span></span><span>Strong content writing, communication, and creative thinking skills.</span></span></p><br><p><span><span><span><span>·</span></span></span><span>Good knowledge of Meta Business Suite, analytics tools, and content scheduling platforms.</span></span></p><br><p><span><span><span>·</span></span></span><span><span>Ability to manage multiple platforms, meets deadlines, and work under pressure.</span></span></p><br><br> </div>

<p><h4>About Jeeny</h4> <p>Jeeny is a mobile application that eases daily commuting and transportation. Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions. At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.</p> <h4>About the role</h4> <p>The operations coordinator will be responsible for managing and following up on driver permit issuance and permit free processes. The role includes reviewing driver documents, ensuring all requirements are complete and accurate, submitting applications through the LTRC system, tracking pending or rejected requests, and updating the relevant internal systems and trackers.<br> The coordinator will also communicate with drivers regarding missing documents, payments, and application status, while ensuring that all processes are completed accurately and within the required timelines. This role is essential to supporting the growth of the legal driver fleet and maintaining compliance with LTRC requirements.</p> <h4>Key responsibilities</h4> <ul> <li>Review driver and vehicle documents and ensure compliance with LTRC requirements.</li> <li>Process permit issuance and permit release applications.</li> <li>Update internal systems and tracking sheets accurately.</li> <li>Follow up on pending, rejected, or incomplete applications.</li> <li>Communicate with drivers regarding documents, payments, and application status.</li> <li>Coordinate with the operations team and LTRC to resolve issues.</li> <li>Maintain accurate records and regular progress reports.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree or diploma in Business Administration, Operations, or a related field.</li> <li>Previous experience in operations, administration, data entry, or customer service is preferred.</li> <li>Good knowledge of Microsoft Excel and Google Sheets.</li> <li>Strong attention to detail and accuracy.</li> <li>Good communication and follow-up skills.</li> <li>Ability to manage multiple tasks and work under pressure.</li> <li>Good command of Arabic; basic English is preferred.</li> </ul> <h4>Benefits</h4> <h4>Why join Jeeny?</h4> <ul> <li>Be part of one of the leading mobility platforms in the region.</li> <li>Work in a dynamic and collaborative environment.</li> <li>Opportunity to lead impactful finance initiatives and process improvements.</li> <li>Career growth and professional development opportunities.</li> </ul></p><p></p>

<p><h4>About Jeeny</h4> <p>Jeeny is a mobile application that eases daily commuting and transportation. Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions. At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.</p> <h4>About the role</h4> <p>The operations coordinator will be responsible for managing and following up on driver permit issuance and permit free processes. The role includes reviewing driver documents, ensuring all requirements are complete and accurate, submitting applications through the LTRC system, tracking pending or rejected requests, and updating the relevant internal systems and trackers.<br> The coordinator will also communicate with drivers regarding missing documents, payments, and application status, while ensuring that all processes are completed accurately and within the required timelines. This role is essential to supporting the growth of the legal driver fleet and maintaining compliance with LTRC requirements.</p> <h4>Key responsibilities</h4> <ul> <li>Review driver and vehicle documents and ensure compliance with LTRC requirements.</li> <li>Process permit issuance and permit release applications.</li> <li>Update internal systems and tracking sheets accurately.</li> <li>Follow up on pending, rejected, or incomplete applications.</li> <li>Communicate with drivers regarding documents, payments, and application status.</li> <li>Coordinate with the operations team and LTRC to resolve issues.</li> <li>Maintain accurate records and regular progress reports.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree or diploma in Business Administration, Operations, or a related field.</li> <li>Previous experience in operations, administration, data entry, or customer service is preferred.</li> <li>Good knowledge of Microsoft Excel and Google Sheets.</li> <li>Strong attention to detail and accuracy.</li> <li>Good communication and follow-up skills.</li> <li>Ability to manage multiple tasks and work under pressure.</li> <li>Good command of Arabic; basic English is preferred.</li> </ul> <h4>Benefits</h4> <h4>Why join Jeeny?</h4> <ul> <li>Be part of one of the leading mobility platforms in the region.</li> <li>Work in a dynamic and collaborative environment.</li> <li>Opportunity to lead impactful finance initiatives and process improvements.</li> <li>Career growth and professional development opportunities.</li> </ul></p><p></p>

<p><h4>Job purpose</h4> <p>Performing medical insurance activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p> <h4>Key accountability areas</h4> <p><strong>Medical insurance operations:</strong><br> Perform medical insurance policy renewals and support the submission process with brokers and insurance providers.<br> Review and process employee enrollment, additions, deletions, and policy amendments.<br> Receive and review statements of account and forward them to the accounting department for further processing.<br> Process medical insurance claims, reimbursement requests, and pre-authorizations in accordance with policy provisions.<br> Follow up on claims settlement status, outstanding cases, and related invoices with insurers and third-party administrators (TPAs).<br> Review claims utilization reports and identify discrepancies for further investigation.</p> <p><strong>Policies and procedures:</strong><br> Review medical insurance policy terms, conditions, benefits, and exclusions and highlight issues or concerns for consideration during policy renewal.<br> Provide information and guidance to employees regarding medical insurance coverage, benefits, network providers, and claims procedures.<br> Liaise with insurance brokers, insurers, and TPAs regarding policy interpretation and coverage-related inquiries.<br> Maintain awareness of changes in medical insurance regulations, products, and market practices.<br> Verify compliance of medical insurance documentation with company policies and insurance requirements.</p> <p><strong>Employee and service support:</strong><br> Participate in meetings with brokers, insurers, and internal stakeholders regarding medical insurance matters.<br> Monitor service delivery by brokers, insurers, and TPAs and report service-related issues when identified.<br> Support the implementation and analysis of employee satisfaction surveys related to medical insurance services.<br> Respond to employee inquiries and assist in resolving medical insurance-related issues.<br> Follow up with insurers and healthcare providers regarding claim processing and coverage matters.</p> <p><strong>Analysis and coordination:</strong><br> Assist in reviewing medical claims experience, utilization trends, and insurance reports.<br> Coordinate with brokers and insurers in gathering information related to medical insurance coverage and benefits.<br> Review employee medical insurance requirements and provide supporting information for coverage recommendations.<br> Assist in collecting and compiling data related to healthcare utilization and insurance performance.</p> <p><strong>Filing and documentation:</strong><br> Maintain and archive medical insurance policies, endorsements, claims records, correspondence, and supporting documents.<br> Ensure medical insurance records and employee insurance data are complete, accurate, and up to date.<br> Maintain organized filing systems for insurance documentation and records.</p> <p><strong>Reports:</strong><br> Prepare and coordinate periodic reports related to medical insurance operations, claims activity, utilization, and service performance.<br> Compile and verify insurance-related data for management reporting purposes.<br> Support the preparation of renewal and insurance performance reports.</p> <h4>Role accountability</h4> <p><strong>HR proficiency:</strong><br> Ability to obtain updated soft and technical skills related to the job.</p> <p><strong>Delivery:</strong><br> Perform the planned activities to meet the operational and development targets as per delivery schedules.<br> Utilize resources effectively to achieve objectives within efficient cost and time.<br> Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p> <p><strong>Problem-solving:</strong><br> Solve any related problems that arise and escalate any complex operational issues.</p> <p><strong>Quality:</strong><br> Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p> <p><strong>Business process improvements:</strong><br> Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <p><strong>Compliance:</strong><br> Comply with related policies, procedures, and work instructions.</p> <p><strong>Health, safety, and environment:</strong><br> Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in human resources or any relevant field.</p> <h4>Work experience</h4> <p>2 to 4 years.</p> <h4>Technical / functional competencies</h4> <ul> <li>Agency management</li> <li>Customer service</li> <li>Insurance knowledge</li> <li>Negotiating</li> <li>Automobile insurance</li> <li>Rate change analysis</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Hospitality Operations Manager</p><p><br></p><p>Position Summary</p><p><br></p><p>We are seeking an experienced and results-driven Hospitality Operations Manager to oversee the day-to-day operations of multiple hospitality venues within a premium hospitality destination. This role is responsible for ensuring exceptional guest experiences, operational excellence, service consistency, and strong commercial performance across all outlets.</p><p><br></p><p>Working closely with senior management and the culinary leadership team, the Hospitality Operations Manager will lead guest-facing teams, coordinate daily operations, and ensure compliance with company standards, policies, and procedures.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>* Manage the daily operations of all hospitality venues.</p><p>* Lead, mentor, and develop front-of-house teams and outlet managers.</p><p>* Ensure consistent service standards and deliver exceptional guest experiences.</p><p>* Oversee staffing, scheduling, and workforce planning.</p><p>* Coordinate operations with the kitchen, bar, events, and support departments.</p><p>* Manage reservations, guest flow, and special events.</p><p>* Monitor operational performance, productivity, and profitability.</p><p>* Ensure compliance with health, safety, hygiene, and operational standards.</p><p>* Resolve guest concerns and implement continuous service improvements.</p><p>* Prepare operational reports and monitor key performance indicators (KPIs).</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Qualifications</p><p><br></p><p>* Minimum of 5 years of experience in hospitality operations, including experience in a management role.</p><p>* Proven experience managing multi-outlet hospitality operations.</p><p>* Strong leadership, communication, and organizational skills.</p><p>* Strong commercial awareness and operational management expertise.</p><p>* Proficiency in hospitality management systems and Microsoft Office.</p><p>* Fluency in both Arabic and English; additional languages are an advantage.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>7062 Job Description - Operations Senior Associate.pdf</p><br><p>https://nuqul-my.sharepoint.com/:b:/g/personal/lshehadeh_nuqulgroup_com/IQBqOrtwpWEyQIkzWC7Cr9FyARH2buE2EEiNlUynDRFoSLE?e=QBm2FV</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Jeeny Jeeny is a mobile application that eases daily commuting and transportation.<br> Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions.<br> At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.<br> About the Role The Operations Coordinator will be responsible for managing and following up on driver permit issuance and permit free processes.<br> The role includes reviewing driver documents, ensuring all requirements are complete and accurate, submitting applications through the LTRC system, tracking pending or rejected requests, and updating the relevant internal systems and trackers.<br> The coordinator will also communicate with drivers regarding missing documents, payments, and application status, while ensuring that all processes are completed accurately and within the required timelines.<br> This role is essential to supporting the growth of the legal driver fleet and maintaining compliance with LTRC requirements.<br> Key Responsibilities Review driver and vehicle documents and ensure compliance with LTRC requirements.<br> Process permit issuance and permit release applications.<br> Update internal systems and tracking sheets accurately.<br> Follow up on pending, rejected, or incomplete applications.<br> Communicate with drivers regarding documents, payments, and application status.<br> Coordinate with the Operations team and LTRC to resolve issues.<br> Maintain accurate records and regular progress reports.<br> Why Join Jeeny?<br> Be part of one of the leading mobility platforms in the region.<br> Work in a dynamic and collaborative environment.<br> Opportunity to lead impactful finance initiatives and process improvements.<br> Career growth and professional development opportunities.<br> Bachelor’s degree or diploma in Business Administration, Operations, or a related field.<br> Previous experience in operations, administration, data entry, or customer service is preferred.<br> Good knowledge of Microsoft Excel and Google Sheets.<br> Strong attention to detail and accuracy.<br> Good communication and follow-up skills.<br> Ability to manage multiple tasks and work under pressure.<br> Good command of Arabic; basic English is preferred.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>• Monitor integration services, APIs, queues, scheduled interfaces and middleware components.<br> • Investigate failed transactions, authentication errors, timeouts, data-mapping issues and interface performance.<br> • Coordinate incident resolution with application, database, network, security and external integration teams.<br> • Support approved configuration changes, certificates, endpoint updates, deployments and release validation.<br> • Maintain interface catalogues, dependency maps, specifications, support runbooks and known-error records.<br> • Support secure API and integration practices, logging, traceability and access controls.<br> • Identify changes that require development or new integration scope and route them through formal approval.<br> • Provide evidence and technical input for root-cause analysis and service reporting.<br> • Minimum 5 years of enterprise integration and middleware support experience.<br> • Strong knowledge of REST/SOAP APIs, JSON/XML, authentication, certificates and integration monitoring.<br> • Experience with MuleSoft, Boomi or an equivalent integration/middleware platform.<br> • Practical troubleshooting experience across distributed application environments.<br> • Ability to maintain accurate technical specifications and interface documentation.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li><strong>What you’ll do:</strong></li></ul><ul> <li>Performing internal audit and projects and ad hoc activities, including testing procedures and evaluation of control deficiencies.</li> <li>Analyzing data using different tools to detect trends, anomalies, etc.</li> <li>Preparing audit findings, documenting and recommending remediation plans in accordance to internal auditing standards.</li> <li>Reviewing the work performed by other internal audit personnel.</li> <li>Communicating issues and risks effectively to management to obtain buy-in for constructive change.</li></ul><ul> <li><strong>What you’ll need:</strong></li></ul><ul> <li>Bachelor’s degree in accounting or fields relevant to audits (engineering, data science degrees welcomed). Professional certification is a plus</li> <li>1-2 years of experience in a similar auditing position with extensive knowledge in internal controls.&nbsp;Prior FMCG experience a plus.</li> <li>Fluent reporting skills in both Arabic and English.</li> <li>Strong listening, written communication and verbal communication&nbsp;skills.</li> <li>Mathematical, analytical, time management, decision making and multitasking skills.</li></ul><ul> <li><strong>You will love this job if you have:</strong></li></ul><ul> <li>&nbsp;Teamwork &amp; interpersonal skills.</li> <li>&nbsp;Ability to form working relationships with people at all levels.</li> <li>&nbsp;Agility.</li> <li>&nbsp;Results Orientation.</li></ul><br> </div>