Operation Specialist Jobs in Jordan
2592 Jobs Found
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<p><span>Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.</span><br><span>Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</span></p><br><p><span><strong><em>We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.</em></strong></span></p><br><br><strong>About the role</strong><br>At Careem, we are revolutionizing the way customers access everyday essentials. Our Shops team is dedicated to providing seamless delivery experiences from supermarkets, florists, pharmacies, and more through our marketplace. We work closely with our partners to ensure they are equipped with the tools and support needed to succeed. As an Ops Coordinator, you will play a crucial role in ensuring operational efficiency, partner satisfaction, and a top-tier customer experience.<br><strong>What You'll Do</strong><br><ul><li>Support Operational Performance: Assist in monitoring key operational metrics such as order fulfilment, stock availability, and merchant response times to ensure a smooth experience for customers and partners.</li></ul><br><ul><li>Partner Assistance &amp; Relationship Management: Act as a key point of contact for merchants, providing guidance on processes, addressing their concerns, and ensuring they have the necessary support.</li><li>Inventory &amp; Assortment Oversight: Help maintain accurate item listings and stock availability to reduce out-of-stock issues and enhance customer satisfaction.</li><li>Promotions &amp; Campaign Coordination: Support merchants in implementing promotions and discounts on time to maximize sales opportunities.</li><li>Quality &amp; Accuracy Maintenance: Ensure that partner catalogs are kept up to date with correct product details, pricing, and availability.</li><li>Merchant Support: Guide Merchants through the use of Careem’s internal tools and systems to improve their order management and operational efficiency.</li><li>Order Flow Improvement: Work with partners to identify potential delays and suggest improvements to streamline their processes.</li><li>Team Collaboration: Work closely with internal teams, including logistics, commercial, and customer support, to ensure smooth day-to-day operations and resolve challenges effectively.</li></ul><br><strong>What You'll Need</strong><br><br><ul><li>Analytical Mindset: Ability to read and interpret data, draw insights, and make data-driven decisions to improve performance.</li><li>Customer &amp; Partner Focus: Strong relationship management skills with a partner-first approach to resolving issues.</li><li>Technical Proficiency: Comfortable working with internal dashboards, Excel/Google Sheets, and CRM tools. SQL knowledge is a plus.</li><li>Problem-Solving Skills: Ability to identify pain points in vendor operations and implement actionable solutions.</li><li>Excellent Communication: Ability to interact with vendors professionally and guide them through operational processes.</li><li>Agility &amp; Adaptability: Ability to work in a fast-paced environment, manage multiple tasks, and adapt to changing business needs.</li></ul><br><br><br><br><br><br><br><br><br><br><br><br><br><br>&nbsp;<br><br><br><br><br><br><br> </div>
<p>The GIS/Data Visualization Specialist will support data management, analysis, and visualization activities across the Jordan MELA work order. This position will be responsible for transforming complex quantitative and qualitative information into clear, accurate, and user-friendly visual products, including maps, dashboards, charts, infographics, and other data products. The GIS/Data Visualization Specialist will work closely with the Knowledge Management Lead, Database Manager, and other technical staff to produce high-quality outputs that support decision-making, reporting, learning, and knowledge sharing. This is a full-time, Amman-based role with a period of performance from September 2026 September 2027.</p><h3>Essential Job Functions:</h3><p>The following duties are considered essential to the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:</p><ul><li>Lead or support GIS and data visualization work across Jordan MELA activities.</li><li>Produce maps, dashboards, charts, infographics, and other visual products that communicate findings clearly and effectively.</li><li>Develop spatial analyses and GIS products to support planning, monitoring, coverage analysis, and decision-making.</li><li>Clean, organize, and prepare data for visualization and mapping purposes.</li><li>Collaborate with technical staff to translate program data into accessible visual formats for diverse audiences.</li><li>Support the design and maintenance of interactive dashboards and reporting tools.</li><li>Ensure that all visual products are accurate, well-labeled, and aligned with client and project needs.</li><li>Work with the Database Manager and Knowledge Management Lead to ensure data are properly structured and accessible for visualization.</li><li>Support routine and ad hoc reporting products, portfolio review materials, and learning products.</li><li>Assist in maintaining geospatial data standards, metadata, and documentation.</li><li>Support quality control processes for visualization and GIS products.</li><li>Contribute to the development of user-friendly products that strengthen evidence use and communication.</li><li>Respond to requests for visual products and spatial analysis in a timely and flexible manner.</li><li>Coordinate with the broader MELA team to ensure consistency in style, branding, and technical quality.</li></ul><p>Physical Requirements: Prolonged periods sitting or standing at a desk and using a computer. Work Environment / Environmental Factors: This position has no work or environmental factors outside of a standard office environment.</p><p>Additional Information This is a full-time position. The expected working day is from Sunday to Thursday, 40 hours per week. This position is required to be in the office Sunday Thursday. This arrangement is subject to review and may change at the company s discretion.</p><p>Life at Tetra Tech: The perks of working at Tetra Tech include:</p><ul><li>Comprehensive and market-competitive benefits.</li><li>Merit-based financial rewards.</li><li>Flexibility and company-wide commitment to work/life balance.</li><li>Collaborative team atmosphere that values the contributions of all employees.</li><li>Learning and development opportunities for ongoing professional growth.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in geography, GIS, data science, statistics, information systems, international development, or a related field preferred. Minimum of 4 years of experience in GIS, data visualization, data analysis, or related technical work. Demonstrated experience developing maps, dashboards, and other data visualization products. Strong knowledge of GIS software and visualization tools such as ArcGIS, Power BI, Tableau, or similar platforms. Experience working with development, MEL, or foreign assistance data preferred. Strong analytical, organizational, and quality assurance skills. Ability to communicate technical information in clear, accessible visual formats. Experience working in Jordan and/or the MENA region strongly preferred. Excellent written and oral communication skills in English and Arabic required.</p>
<p>Join the OrangeHubs Team! Be part of something that’s changing lives.</p>
<p>In just one year, OrangeHubs has grown into a thriving community hub, serving hundreds of beneficiaries through innovative programs that empower adolescents, women, and the wider community. As we continue to expand, we’re looking for passionate, talented people to join our growing team.</p>
<p>We are currently recruiting:</p>
<p><strong>·<u>General & Operations Manager:</u></strong></p>
<p>A dynamic leader to oversee day-to-day operations, strengthen systems, support our team, build partnerships, and help drive the next phase of OrangeHubs’ growth.</p>
<p><u>Qualifications & Skills:</u></p>
<ul>
<li>Excellent interpersonal and communication skills,</li>
<li>Proven team work abilities,</li>
<li>Outstanding organizing skills,</li>
<li>Proficiency in the use of standard software packages (internet, social media, word-processing, spreadsheet and presentations),</li>
<li>Proven relevant experience with the minimal of 2 and 3 years,</li>
<li>Proven academic qualifications.</li>
</ul>
<p>Qualified applicants are invited to submit their CVs, accompanied by a cover letter indicating the position they are applying for (please clearly mention the job title), to <a href="mailto:hc1vacancy@gmail.com">hc1vacancy@gmail.com</a> no later than Sunday, July 23, 2026.</p>
<p><strong><em>Only shortlisted candidates will be contacted.</em></strong></p>
<p> </p>
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<p>Save the Children International has an exciting opportunity for a<strong>Head, People Operations </strong>to join our <strong>global team</strong>. </p><br><ul> <li><strong>Job Title:</strong> Head, People Operations</li> <li><strong>Reports To:</strong> Director, People Services</li> <li><strong>Work Pattern:</strong> Remote with flexible working options available </li> <li><strong>Location:</strong> Any approved Save the Children International office location. For a full list of locations that Save the Children International can hire in, please visit: SCI Careers </li> <li><strong>Contract Length:</strong> Permanent</li> <li><strong>Right to Work:</strong> The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment </li> <li><strong>People Management:</strong> manager of multiple teams; 13 direct/indirect reports </li> <li><strong>Remit: </strong> Global</li></ul><p><strong>Team Purpose</strong> </p><br><p>The People Operations team plays a critical role in delivering an exceptional employee experience across our global workforce. Through the provision of efficient, customer-centric people services, the team manages all transactional HR activities throughout the employee lifecycle, including onboarding, offboarding, contractual changes, and core HR administration. Acting as a key connection point with our payroll team, they ensure the accurate and timely processing of employee data and payroll-related activities. In addition, the team partners with the People Centres of Excellence to implement and operationalise global people strategies, policies, and programmes, ensuring consistency, compliance, and alignment with organisational goals.</p><br><p><strong>Role Purpose</strong></p><br><p>Ensure the delivery of a seamless, customer-focused People Operations service across the full employee lifecycle for our global teams. Oversee the efficient execution of all HR transactional activities, including new starters, leavers, contractual changes, and employee records management. Drive data accuracy and governance across HRIS platforms, maintaining a trusted and reliable source of people data for the organisation. Act as a key point of contact for employees, managers, and local teams, providing expert guidance and directing stakeholders to the appropriate policies, processes, and resources to enable effective resolution of people-related queries and requests.</p><br><p><strong>Principal Accountabilities</strong> </p><br><ol> <li><strong>Lead the People Operations function</strong> to deliver a high-quality people service across our global workforce. Ensure all employee and manager queries, requests, and transactions are managed effectively and resolved within agreed service level agreements (SLAs), driving a positive employee experience.</li> <li><strong>Establish, monitor, and analyse People Operations metrics and KPIs</strong> to measure service performance, identify trends, and drive continuous improvement in operational efficiency, service quality, and employee satisfaction.</li> <li><strong>Own the integrity of SCI's people data</strong>, ensuring all organisational, employee, and workforce information is accurately maintained within HRIS. Implement and maintain robust data governance frameworks, controls, and processes to safeguard data quality, accuracy, and compliance.</li> <li><strong>Lead the continuous review and enhancement of HR policies, systems, and processes</strong>, ensuring they remain fit for purpose, scalable, compliant with local legislation, and aligned to the evolving needs of the organisation.</li> <li><strong>Oversee and approve monthly payroll submissions</strong> across all global teams and international employees, ensuring the accuracy of HRIS data, compliance with statutory requirements, and seamless coordination with payroll providers and internal stakeholders.</li> <li><strong>Deliver accurate and insightful people analytics and reporting</strong>, including headcount, turnover, absence, recruitment, diversity, and service performance metrics, providing data-driven insights to inform decision-making and workforce planning.</li> <li><strong>Ensure full compliance with employment legislation, GDPR, and internal governance requirements</strong> across the UK, Ireland, and other applicable jurisdictions, mitigating risk through robust operational controls and best practice processes.</li> <li><strong>Partner closely with the Reward team</strong> to successfully deliver all cyclical reward activities, including annual salary reviews and statutory reporting requirements such as Gender Pay Gap reporting. Support reward analysis and ensure the consistent application of reward policies, frameworks, and practices across the organisation.</li> <li> <strong>Drive operational excellence and continuous improvement initiatives</strong> across People Services, leveraging technology, automation, and process optimisation to improve efficiency, reduce risk, and enhance the employee experience.</li> <li> <strong>Lead, develop, and inspire the People Operations team</strong>, fostering a culture of accountability, collaboration, customer service excellence, and continuous learning to ensure the team delivers against organisational objectives.</li> <li><strong>Oversee facilities management and compliance activities for the UK office</strong>, ensuring a safe, efficient, and compliant working environment for employees and visitors.</li></ol><p><strong>Essential Experience and Skills</strong> </p><br><ul> <li>Extensive experience of establishing and leading diverse HR Operations teams</li> <li>Experience of leading HR Operational activity in complex organisations during times of significant change</li> <li>Proven experience of re-designing and simplifying key HR Operations processes</li> <li>Excellent written and verbal communication skills with the ability to relate business priorities and strategy to day-to-day activities for the People Operations team</li> <li>Proven ability to build and maintain relationships with key stakeholders </li> <li>Ability to prioritise and manage workload during peaks of employee related activity at different times of the year</li> <li>Proven excellence in building and motivating a strong team, remotely, with a focus on building a diverse and inclusive team focussed on delivering excellence across all aspects of the role.</li> <li>Experienced in managing and motivating subject matter experts in particular Reward and Global Mobility</li></ul><p><strong>Education and Qualifications </strong> </p><br><p><strong>Desirable</strong> </p><br><ul> <li>CIPD Member status (or International equivalent). Chartered Institute of Personnel and Development (CIPD) qualification or equivalent</li></ul><p><strong>Working at Save the Children International</strong> </p><br><p>Save the Children is the world's leading organisation for children, employing ~25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first. </p><br><p>We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued. </p><br><p>The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, <strong>Ambition for Children 2030</strong>, and reach every last child. </p><br><p><strong>Diversity, Equity and Inclusion and Equal Opportunities</strong> </p><br><p>DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation. </p><br><p>We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply. </p><br><p>Reasonable adjustments will be made should any candidate invited to interview require this. </p><br><p><strong>Application Information</strong> </p><br><p>Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found at SCI Careers. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes. </p><br><p>Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment. <br> <br> Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline. </p><br><p><strong>Our Recruitment Process</strong> </p><br><ul> <li>Application review by our recruiting team based on your CV and cover letter </li> <li>Two-stage competency-based interviews with the hiring team </li> <li>Some recruitment may include an additional assessment or case study stage, or a third stage interview </li> <li>If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks </li></ul><p>We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse. All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-Harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities. </p><br><p><strong>Save the Children does not charge a fee at any stage of the recruitment process.</strong></p><br><br> </div>
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Org. Setting and Reporting<br>This position is located within the Office of the Special Envoy of the Secretary-General for Yemen and will be based in Amman, Jordan. The Air Operations Officer will report to the Chief of Mission Support.<br> Responsibilities<br>Within delegated authority, the incumbent will perform the following duties: •Manages and supervises the activities of the OSESGY Aviation Unit. • Monitors that air operations are conducted in compliance with Air Tasking Orders (ATOs), Standard Operating Procedures (SOPs), UN directives, Department of Peace Operations (DPO) / Department of Operational Support (DOS) Aviation Manual, UN Aviation Standards for Peacekeeping and Humanitarian Air Transport Operations (UN AVSTADS), UN Aviation Safety Manual, ICAO standards and recommended practices and the host country's Aeronautical Information Publications (AIPs). • Reviews and approves Air Mission Requests and ensures that the most suitable air asset(s) is / are assigned to achieve a task with maximum safety, cost efficiency and effectiveness in the mission support. • Verifies with Chief Planning, the daily projected Air Tasking Orders (ATOs) for conformance and compliance with the requested tasks, resolves conflicting priorities and ensures that ATOs are published and communicated to all relevant elements in accordance with the established procedures and deadlines. • Manages routine (regular passenger/cargo, logistics resupply) flights, special (casualty and medical evacuation, VIP) flights and military operational flights. • Manages the integrated search and rescue operations for UN air assets and other aircraft upon request. • Supervises timely coordination of diplomatic over flight/landing clearances, ground handling support and hotel accommodation/meal/transportation arrangements for aircrews. • Conducts the aviation risk management for UN aviation activities in accordance with the established procedures. • Monitors utilization of UN air assets and analyses the statistical data obtained. • Liaises with other UN units/sections, non-government and government organizations and intergovernmental agencies on aviation matters. • Develops and implements the standard operating procedures for the related aviation processes. • Ensures that aircrews are briefed and conversant with UN policies, aviation safety requirements and the latest applicable aviation standard operating procedures. • Monitors that appropriate reference documents are current, readily available and accessible to all aircrew members and aviation personnel. • Develops inputs for budget proposals for the mission's air transport operations. • Develops inputs for the Mission's Statement of Requirements to UNHQ for aircraft acquisition. • Provides responses to UNHQ during aircraft technical evaluations to ensure that vendor’s proposals meet technical requirements. • Supervises the preparation of operational plans, performance reports, and responses to internal and external audit observations. • Analyzes, in coordination with the UNHQ Aviation Safety Section (AvSS), the aviation safety reports, perform Aircraft and Airfield inspection, identifies necessary corrective and preventive measures and informs the Chief Mission Support, Chief Aviation Safety Section, and Chief Air Transport Services on the required actions. • Manages the allocation and rotation of appropriate work assignments. • Coordinates the individual annual work plans and produces detailed performance assessments and evaluations for the subordinate staff members. • Develops and coordinates training courses, workshops and other related training activities. • Performs other related duties as required.<br> Competencies<br>• Professionalism: Knowledge of diverse air transport operations, including phases of the Invitation to Bid, Request for Proposals, Letters of Assist, etc. Ability to review alternative options and select the most effective and cost efficient mode of transport of equipment, supplies and personnel to and from field missions. Ability to provide technical leadership; strong negotiating skills and ability to influence others to reach agreement. Knowledge of institutional mandates, policies and guidelines pertaining to air transport operations and related matters. Ability to complete in-depth analyses and to formulate conclusions and recommendations. Knowledge of UN financial regulations and rules. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Teamwork: Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others' ideas and expertise; Is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Accountability: Takes ownership of all responsibilities and honours commitments; Delivers outputs for which one has responsibility within prescribed time, cost and quality standards; Operates in compliance with organizational regulations and rules; Supports subordinates, provides oversight and takes responsibility for delegated assignments; Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. Leadership: Serves as a role model that other people want to follow; Empowers others to translate vision into results; Is proactive in developing strategies to accomplish objectives; Establishes and maintains relationships with a broad range of people to understand needs and gain support; Anticipates and resolves conflicts by pursuing mutually agreeable solutions; Drives for change and improvement; Does not accept the status quo; Shows the courage to take unpopular stands.<br> Education<br>An advanced university degree (Master's degree or equivalent) in Air Transportation/Aviation Management, Air Traffic Management, Aviation Safety Management, Aerospace/Aeronautical Engineering, or graduation from an equivalent military educational establishment is required. A first-level university degree with a relevant combination of education, professional training, certification in air transport, and two (2) additional years of experience in air transportation related occupation, may be accepted in lieu of the advanced university degree.<br> Job - Specific Qualification<br>Training and certification as a Commercial Pilot, or a Flight Operations Officer/Flight Dispatcher, Aerospace/Aeronautical Engineering, or an Air Traffic Controller or an equivalent military qualification is required. <br> Work Experience<br>A minimum of five (5) years of progressively responsible experience in air transport operations or aviation safety, with at least three (3) years of managerial experience on a position directly related to the coordination of complex air transport operations in the international environment is required. Experience in handling Air Operations in Middle East is required. Experience in the safety and quality management is required. Experience in the use of ICAO standards and recommended practices is required. Experience in international operations in a post conflict environment is desirable. Experience in managing military air operations is desirable. Experience in Airspace Management is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview or informal interview.<br> Special Notice<br>• This position is temporarily available for 364 days. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to "internal candidates," who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • The expression "Internal candidates" shall mean staff members who have been recruited after a competitive examination under staff rule 4.16 or after the advice of a central review body under staff rule 4.15. • A current staff member who holds a fixed-term, permanent or continuing appointment may apply for temporary positions no more than one level above his or her current grade. However, a current staff member who holds an appointment at the G-6 or G-7 level may also apply to temporary positions in the Professional category up to and including the P-3 level, subject to meeting all eligibility and other requirements for the position. In accordance with ST/AI/1999/17 section 2.3, an SPA may only be granted to one level higher than the personal level of the staff member assigned to higher-level functions in his or her own category, whether the higher-level functions are one or several levels higher than the personal level of the staff member. Staff in the General Service and related categories temporarily placed against a post at the Professional level may receive an SPA to the P-1 or P-2 level. • For information on special post allowance, please refer to ST/AI/1999/17. For more details on the administration of temporary appointments please refer to ST/AI/2010/4/Rev.1. • A staff member holding a temporary appointment shall be regarded as an external candidate when applying for other positions, and may apply for other temporary positions at any level, subject to section 5.7 below and staff rule 4.16 (b) (ii). Therefore, a staff member holding a temporary appointment in the General Service or related categories may only apply to positions within those categories. For full information on eligibility requirements, please refer to section 5 of ST/AI/2010/4Rev.1 on Temporary Appointments. In its resolution 66/234, the General Assembly further "stressed that the Secretary-General should not recur to the practice of temporarily filling posts in the Professional and higher categories with General Service staff members who have not passed the General Service to Professional category examination other than on an exceptional basis, and requests the Secretary-General to ensure that temporary occupation of such posts by the General Service staff shall not exceed a period of one year, effective 1 January 2013…" Consequently, eligible candidates in the General Service or related categories for temporary job openings in the Professional category that have not passed the competitive examination may be selected only on an exceptional basis endorsed by the Office of Human Resources Management where no other suitable candidate could be identified. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. An external candidate selected for this position is bound by the prevailing condition of the staff selection system under ST/AI/2010/3, as amended, and ST/AI/2010/4/Rev.1. A staff member holding a temporary appointment who is recruited in the Professional and above categories on a temporary appointment, and placed on a position authorized for one year or longer may not apply for or be reappointed to his/her current position within six months of the end of his/her current service. This provision does not apply to staff members holding temporary appointments and placed on positions authorized for one year or more in duty stations authorized for peacekeeping operations or special political missions. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. • Staff members are not eligible to apply for the current temporary job opening if they are unable to serve the specified duration of temporary need before reaching the mandatory age of separation. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. • Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position. • The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. • At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator’s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and acc </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><strong>ROLE PURPOSE</strong></p><p>The role reports directly to the Country Director and is a standing member of the Country Management Team (CMT). The Head of Operations and Finance provides strategic leadership and governance across Finance, Grants Management, Operations, Logistics, Security and Counter Fraud, ensuring that Plan Jordan's support functions operate efficiently, in full compliance with organisational policies and donor requirements, and in direct service of programme delivery. The post holder is expected to demonstrate a high degree of strategic acumen, forward thinking and analytical rigour in the execution of this role. S/he will anticipate financial and operational risks, provide evidence-based advisory support to the Country Director and CMT on the financial and operational implications of both strategic and operational plans, and ensure that all resource deployment decisions are grounded in value for money and long-term organisational sustainability.</p><p><strong>Dimensions of the Role</strong></p><p>As part of the Country Management Team, the role is responsible for leading the Operations and Finance teams and ensuring full financial governance of Plan Jordan, including grant budgeting, SAP oversight, donor reporting, audit management, cash flow oversight, and authorisation of payments above the designated threshold. The position also provides full operational governance across procurement strategy, logistics, fleet management, administration, security, and ICT strategic oversight. In addition, the role holds overall security oversight for all Plan Jordan offices and field locations and serves as the Counter Fraud focal point for Plan Jordan.</p><p><strong>Accountabilities</strong></p><p><strong>1. Financial Strategy and Risk Management</strong></p><ul><li>Lead the financial strategy of Plan Jordan and advise the CMT on financial and risk management issues.</li><li>Lead the annual budget, quarterly re-forecasting, and cost ratio management.</li><li>Oversee cash management, cash forecasting, and cash requests to the Regional Office/GH.</li><li>Maintain and update the Delegation of Authority (DOA) matrix with Country Director approval at least annually.</li><li>Authorise payments above the Accounting Coordinator's delegation threshold.</li><li>Ensure compliance with the local Operations Manual and global finance policies, including accurate and timely use of SAP, month-end and year-end closing processes, and coordination with the Regional Office on system upgrades and troubleshooting.</li><li>Maintain and regularly update the PIJO risk register in coordination with the Country Director and CMT, ensuring key financial, operational and reputational risks are identified, rated and mitigated.</li></ul><p><strong>2. Grants and Partner Financial Management</strong></p><ul><li>Oversee the full grant budgeting process, ensuring all grant budgets are adequately costed including fair allocation of shared costs.</li><li>Approve donor financial reports and ensure timely, accurate submission.</li><li>Conduct or oversee financial due diligence of partners as part of partner assessment processes, and monitor operational compliance during implementation through periodic spot checks and risk assessments.</li><li>Lead capacity building support and training for (local) partners in all aspects of financial management, administration and operations.</li></ul><p><strong>3. Audit and Compliance</strong></p><ul><li>Lead audit management Finance and Operations combined ensuring all findings are addressed and corrective actions implemented.</li><li>Oversee the review of agreements and contracts and ensure compliance with Plan policies and Jordanian laws.</li><li>Act as Counter Fraud focal point for Plan Jordan; identify, manage and escalate counter fraud cases in line with global procedures.</li><li>Report all losses and incidents timely and consistently to the International Headquarters and Regional Office.</li></ul><p><strong>4. Procurement and Logistics</strong></p><ul><li>Provide overall management to all operations services procurement, logistics, fleet, administration, assets, and ICT to ensure optimum support to the Country Office and Programme Areas, including field office supply runs, distribution support and customs clearance where applicable.</li><li>Engage effectively with the programme and finance teams to ensure timely procurement support for all major grant start-ups.</li><li>Lead continual review of external service providers to improve competitiveness of procurement contracts and quality of goods and services.</li><li>Oversee LTA management and hold contracting authority above threshold.</li><li>Maintain and oversee the supplier prequalification framework and the PIJO vendor database, ensuring accuracy and compliance with organisational standards.</li><li>Oversee fleet management and asset administration across all PIJO locations, including vehicle allocation, maintenance schedules, fuel monitoring, asset tagging, annual verification and disposal in compliance with Plan's global policies.</li><li>Ensure adequate ICT infrastructure, connectivity, data protection and business continuity across all PIJO offices, and that the ICT Officer provides effective day-to-day technical support to all staff.</li><li>Oversee office management across all PIJO locations, including lease agreements, facilities maintenance, utilities and minimum standards for staff safety and operational functionality.</li><li>Oversee the development and implementation of up-to-date in-country operations policies, procedures and guidelines in compliance with Plan's global standards and donor requirements.</li></ul><p><br></p><p><strong>Technical expertise, skills and knowledge</strong></p><p><strong>Essential</strong></p><ul><li>Degree in Accounting, Finance, Business Management or any related field.</li><li>Minimum 7-10 years of progressively responsible experience spanning both Finance and Operations management in the INGO sector.</li><li>Demonstrated experience leading cross-functional teams covering Finance and Operations.</li><li>Knowledge of Jordanian financial and administrative laws.</li><li>Fluency in Arabic and English written and spoken.</li><li>Experience with SAP or equivalent ERP systems.</li></ul><p><strong>Desirable</strong></p><ul><li>Professional recognised accounting qualification (e.g. ACCA, CPA, CIMA) strongly preferred.</li><li>Previous experience managing donor compliance requirements for FCDO, EU/ECHO, or Danida-funded programmes.</li><li>Experience with security risk management or premises/fleet oversight in a humanitarian or development context.</li><li>Familiarity with Plan International's financial and operational systems and policies.</li><li>Experience managing organisational change processes, including restructuring or downsizing.</li><li>Strong negotiation and vendor/supplier management skills.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Technical expertise, skills and knowledge</strong></p><p><strong>Essential</strong></p><ul><li>Degree in Accounting, Finance, Business Management or any related field.</li><li>Minimum 7-10 years of progressively responsible experience spanning both Finance and Operations management in the INGO sector.</li><li>Demonstrated experience leading cross-functional teams covering Finance and Operations.</li><li>Knowledge of Jordanian financial and administrative laws.</li><li>Fluency in Arabic and English written and spoken.</li><li>Experience with SAP or equivalent ERP systems.</li></ul><p><strong>Desirable</strong></p><ul><li>Professional recognised accounting qualification (e.g. ACCA, CPA, CIMA) strongly preferred.</li><li>Previous experience managing donor compliance requirements for FCDO, EU/ECHO, or Danida-funded programmes.</li><li>Experience with security risk management or premises/fleet oversight in a humanitarian or development context.</li><li>Familiarity with Plan International's financial and operational systems and policies.</li><li>Experience managing organisational change processes, including restructuring or downsizing.</li><li>Strong negotiation and vendor/supplier management skills.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Us:</b></p><p>Angstrom is a Medical Billing and Revenue Cycle Management (RCM) company based in Amman, Jordan, delivering exceptional services to healthcare providers across the U.S. Our culture is built on integrity, ownership, teamwork, continuous learning, and excellence, empowering every team member. Together, we strive to build lasting partnerships with our clients while investing in our team’s growth and success, creating rewarding career opportunities within our community. </p><p> </p><p><b>Job Summary:</b></p><p>We are seeking a detail-oriented and highly organized professional to join our growing U.S. Medical Billing operations team in Amman, Jordan. In this role, you will receive training to manage and ensure healthcare providers are properly credentialed and enrolled with commercial and government insurance plans, helping to support uninterrupted patient care and timely reimbursement. The ideal candidate is proactive, possesses an exceptional eye for detail, is committed to accuracy, and thrives in a fast-paced environment. If you have a learning mindset, a can-do attitude, and are eager to invest in your professional growth and success, we’d love to have you on our team! </p><p><br></p><p><b>Key Responsibilities:</b></p><ul><li>Provider Enrollment: Manage the full credentialing and re-credentialing process for U.S. physicians and allied healthcare providers across multiple practice groups.</li><li>System Maintenance: Perform ongoing maintenance and attestations on platforms including CAQH, PECOS, Availity, and state Medicaid portals.</li><li>Document Verification: Collect, review, and organize essential provider credentials including state licenses, DEA certificates, malpractice insurance, board certifications.</li><li>Expiration Tracking: Proactively monitor credential expiration dates to ensure zero lapses in provider billing capabilities.</li><li>Payer Outreach: Research payer-specific requirements, conduct professional phone and email outreach to follow up on pending applications, and resolve credentialing issues directly with U.S. insurance carriers.</li><li>Payer & Roster Updates: Assist with provider group additions, terminations, and demographic updates, ensuring providers are properly linked to payer contracts.</li><li>Reporting: Build and maintain detailed credentialing logs across multiple provider groups. </li><li>Contract Management: Analyze and interpret complex U.S. payer contracts, rules, and policy guidelines, ensuring the team remains informed and aligned with active payer requirements.</li><li>Team Collaboration: Update internal billing and practice management teams by sharing network status updates and clarifying contract guidelines.</li><li>Compliance & Confidentiality: Maintain credentialing records while ensuring strict compliance with HIPAA and U.S. healthcare privacy regulations.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>U.S. native English speaker with exceptional verbal and written communication skills, strong grammar proficiency, and professional phone and email etiquette. </li><li>Basic knowledge of the U.S. healthcare system, medical insurances, or medical billing is preferred but not required—training will be provided for the right candidate.</li><li>Exceptional attention to detail, strong organizational skills, and the ability to maintain accuracy, while maintaining confidentiality (HIPAA compliance). </li><li>Strong analytical and problem-solving skills, with the ability to interpret payer policies, contracts, and credentialing guidelines. </li><li>Ability to manage multiple priorities, meet deadlines, and adapt to a fast-paced environment. </li><li>Strong interpersonal skills with a positive attitude, strong work ethic, integrity, and the initiative to take ownership and follow through on commitments.</li><li>Self-motivated with the ability to work independently while collaborating effectively in a team environment. </li><li>Proficiency in Google Workspace (Sheets, Docs, Gmail) and the ability to effectively utilize AI tools to improve productivity. </li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>Phase 1, 2026: Technical Review, Revision, ToT Design, and M&E Framework, Three Months During Phase 1, the Consultant shall lead the technical update of the STG-TI and prepare the training and monitoring tools needed for implementation. • Conduct a structured clinical review of the current STG-TI and identify gaps, inconsistencies, outdated pathways, and areas of potential clinical risk. • Benchmark outpatient clinical care, preventive care, promotive care, emergency care, child health, STI management, and life-course health services against current WHO guidance and international family medicine standards. • Draft and revise updated clinical content for priority conditions, including the ten most common diseases managed at UNRWA health centres, child health protocols, STI diagnosis and treatment, rational prescribing, and antibiotic stewardship. • Integrate patient-centred, family-centred, preventive, and life-course approaches across relevant clinical protocols. • Coordinate technical consultations with UNRWA focal points and incorporate feedback into a coherent final draft. • Design the ToT curriculum, facilitator guide, participant materials, presentations, case studies, competency checklists, pre- and post-test tools, and training evaluation forms. • Develop a practical implementation monitoring framework and mechanisms to track field-level implementation progress. Phase 2, 2027: ToT Delivery, Cascade Support, and Implementation Monitoring, One Month During Phase 2, the Consultant shall deliver the ToT and support field-level roll-out of the updated STG-TI. • Conduct standardized ToT sessions for selected Senior Medical Officers, Field Family Medicine Specialists, and training focal points across the five fields of operation. • Deliver four ToT sessions per field, through in-person or virtual modality as agreed in the final work plan and subject to operational access. • Assess trainer readiness through participation, competency checklists, knowledge assessment, and trainer feedback. • Support cascade training in each field and provide online support to each trainer during at least one cascade training session • Monitor implementation of the updated guidance, document field-level barriers, and provide practical recommendations to improve clinical uptake and training quality.<br> Work Location<br>HQA<br> Expected duration<br>4 months<br> Duties and Responsibilities<br>The overall objective is to review, update, and operationalize the UNRWA STG-TI through an evidence-based technical revision, a structured ToT package, field-level training support, and practical monitoring arrangements. 1. Evidence-based clinical review. Review the existing STG-TI with priority focus on general outpatient clinical management, the ten most common diseases managed at UNRWA health centres, child health protocols, and diagnosis and treatment of sexually transmitted infections. 2. Clinical alignment and thematic strengthening. Align the updated guidance with current WHO standards and international family medicine practice within UNRWA’s primary health care delivery context, with emphasis on holistic care, family-centered care, symptom-based clinical reasoning, and rational prescribing. 3. Finalization of updated guidance. Revise and finalize the STG-TI in close coordination with UNRWA technical staff, ensuring technical accuracy, internal consistency, clarity, and operational feasibility across all fields. 4. Training of Trainers package. Develop a modular ToT curriculum and training materials directly mapped to the updated STG-TI, including training objectives, competencies, session plans, case studies, presentations, assessment tools, and trainer guidance. 5. ToT delivery and cascade support. Conduct four standardized ToT sessions per field of operation, unless otherwise agreed with UNRWA, and provide online support to each trainer during at least one cascade training session. 6. Implementation monitoring. Support UNRWA to monitor implementation of the updated guidance.<br> Qualifications/special skills<br>• Advanced university degree or postgraduate specialization in Family Medicine, such as Jordanian Board, Arab Board, or equivalent internationally recognized qualification. A closely related clinical primary health care discipline should be considered where relevant. • A Bachelor of Medicine and Bachelor of Surgery or Medical Doctor degree combined with extensive clinical experience and strong clinical guideline development credentials shall be considered on a case-by-case basis. • At least eight years of progressively responsible professional experience in family medicine, clinical practice, primary health care, clinical guideline development, or health systems advisory work.<br> Languages<br>• Excellent analytical, technical writing, editing, facilitation, and presentation skills. • Fluency in spoken and written English is required. Working knowledge of Arabic is an asset.<br> Additional Information<br>Hybrid modality, with a 40% level of engagement during each active month. The initial duration will comprise three months in 20026 & one month in 2027. Phase 2 may be extended by up to two additional months, to a maximum of three months, subject to operational needs, satisfactory performance, availability of funds and written approval by UNRWA.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<p><strong>Organisation Background</strong></p>
<p>Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of <a href="http://www.ngosafety.org/services">free services</a>, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training. </p>
<p>INSO provides daily support to more than 1200 NGOs operating in 16 of the world’s most insecure countries. INSO is headquartered in The Hague, Netherlands - the international city of peace and justice.</p>
<p><strong>INSO Palestine</strong></p>
<p>INSO Palestine launched in 2024 in response to the ongoing crisis in the Occupied Palestinian Territories (oPT). Based in Amman, Jordan with staff present in the West Bank and Gaza, this new programme will support NGOs providing much-needed humanitarian assistance amid a complex safety and access environment. The team harnesses data and insights to provide timely analysis and coordination services to assist humanitarians navigating significant risks to staff and beneficiaries. As part of the INSO Palestine team, you will be playing an active and impactful role in assisting the delivery of aid to people in significant need. </p>
<p><strong>Overall Purpose of Role:</strong></p>
<p>Acting as the primary assistant to the Country Administration Manager (CAM), the Operations Officer will support in carrying out INSO operations including (but not limited to) HR, logistics, procurement, admin tasks, and functions. The position will as part of the Operations team.</p>
<p><strong>Main Duties and Responsibilities:</strong></p>
<p><strong>Logistics & </strong><strong>Procurement:</strong></p>
<ul>
<li>Assist supervisor in procurement activities, in collaboration with Operations and Program teams</li>
<li>Ensure the procurement process is as per the SOPs, with proper documentation supporting all the purchases</li>
<li>Assist with identification of suitable vendors, collection of price quotes, documentation of procurement process, and management of electronic and paper procurement files</li>
<li>Responsible for circulating RFQs, preparing bid analysis, and issuing purchase orders</li>
<li>Coordinate all logistical arrangements for project-related events, workshops, seminars, and other training activities</li>
<li>Responsible for managing & preparing service level agreements for the smooth running of project activities</li>
<li>Help manage and administer office resources, including office space, assets including laptops, other related office systems and equipment.</li>
<li>Maintain and update CO inventory list as per INSO requirements and submit quarterly reports.</li>
<li>Ensure all assets are tagged and keep record of movement of assets.</li>
<li>Ensure physical verification is done on a bi-annual basis.</li>
<li>Monitoring of vehicle movement through vehicle log sheet</li>
</ul>
<p><strong>Administration:</strong></p>
<ul>
<li>Manage travel arrangements, including staff air tickets, transport, and accommodation for business purposes</li>
<li>Support the organization of team events (meetings, workshops, etc.).</li>
<li>Maintains a central filing system for required documents and forms.</li>
<li>Support the development and systematic management of internal policies and their implementation across INSO operations</li>
<li>Organize and process purchase requests, quotations, purchase orders, and goods received notes and submit to finance for payment.</li>
<li>Help conduct compliance checks, donor due diligence, and other regulatory responsibilities.</li>
<li>Fulfill other administrative functions as required</li>
</ul>
<ul>
<li>Organize flight bookings for all staff and goods, and ensure all staff and goods have proper documentation before travelling</li>
<li>Have good working relationship with flight partners such as UNHAS and local travel agents for Commercial Flights</li>
<li>Ensure all invoices are sent on time for payment from our flight partners.</li>
</ul>
<p><strong>Human Resource:</strong></p>
<ul>
<li>Assist with long-term and short-term recruitment needs for INSO</li>
<li>Ensure all staff files are maintained</li>
<li>Ensure all trackers and databases are up-to-date and readily available for management information.</li>
<li>Assist with the identification, selection, recruitment, training, and orientation of new staff members</li>
<li>Support with Cezanne where needed</li>
<li>Ensure timesheets are up to date</li>
<li>Follow up with work and residency permits for international staff</li>
<li>Handle social security procedures and follow up</li>
<li>Be the focal point for the health insurance provider</li>
</ul>
<p><strong><u>PERSON SPECIFICATION</u></strong></p>
<p><strong>Knowledge, Skills and Experience</strong></p>
<p><em>Essential:</em></p>
<ul>
<li>A Degree in Business Administration, Supply chain, HR, Logistics, or relevant field.</li>
<li>Excellent English and local language skills, both written and verbal.</li>
<li>Minimum 3 years of relevant work experience, preferably with NGOs.</li>
<li>Proficient in Microsoft Office tools.</li>
<li>Attention to detail and ability to multitask</li>
<li>Knowledge of PA (Palestinian Authority) regulations, especially labour law and NGO registration procedures</li>
</ul>
<p><em>Nice to Have:</em></p>
<ul>
<li>Other language skills.</li>
<li>Open-mindedness and self-confidence.</li>
<li>Acceptance and understanding of humanitarian principles.</li>
<li>Strong ethics, with ability to manage confidential data.</li>
<li>High degree of autonomy.</li>
</ul>
<p><strong>Personal Attributes</strong></p>
<ul>
<li>Confidentiality, integrity, and a sense of conflict-of-interest prevention.</li>
<li>Self-motivation, courtesy, and humility.</li>
<li>Team spirit and good management of interpersonal relationships.</li>
<li>Know how to plan and organize your work.</li>
<li>Be flexible, dynamic, know how to propose initiatives.</li>
<li>Be able to work under pressure.</li>
<li>Effective communicator.</li>
<li>Capacity to work in multicultural environments.</li>
</ul>
<p><strong>How to apply </strong></p>
<p>Please submit the following documents in English to <strong><a href="mailto:jobs@pal.ngosafety.org">jobs@pal.ngosafety.org</a> </strong>and reference “<strong>Operations Officer</strong>” in the subject line. </p>
<ul>
<li>Cover Letter specifying how you meet the mandatory requirements, your motivation for applying, and what you hope to bring to INSO</li>
<li>Updated CV. </li>
</ul>
<p>Please note that the application closing date is 12/10/2026 Do not send any additional information. Only short-listed candidates will be contacted.<strong> </strong></p>
<p><strong>Applications will be reviewed on a rolling basis. </strong></p>
<div ><strong>Please note that applications will be considered only if submitted via email. Applications submitted through Akhtaboot will not be reviewed.</strong>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Save the Children International has an exciting opportunity for a<strong>SCI-Led Programme Funding Portfolio Development Specialist (MENAEE)</strong>to join our <strong>CO team.</strong></p><br><p><strong>Team Purpose</strong></p><br><p><span>To provide strategic leadership and direction on all Programme Funding matters across Save the Children. Optimise and align our local-to-global programme funding portfolio and drive continuous improvements in our capabilities, funding practices and donor partnerships. Blend art and science to turn insights into action. Collaborate extensively across the movement, and partner closely with key stakeholders, both within and beyond StC, to directly inform, shape, and connect key strategic programme funding trends and initiatives that advance the movement's Global Strategy and Global Funding Framework ambitions.</span></p><br><p><span><strong>Role purpose</strong></span></p><br><p>To provide global, portfolio-level support for SCI-led programme funding, with a focus on portfolio optimisation, market development, and strategic alignment across MENAEE SCI Countries Offices. The role is accountable for improved portfolio performance by providing analysis, guidance and coordination across multiple countries and markets, rather than for individual country funding targets. The role stewards SCI-led funding portfolios by identifying cross-market opportunities, risks, and trade-offs; translating global donor and market signals into actionable country guidance; and strengthening system-wide practices. Operational engagement in country-level acquisition is undertaken selectively where it unlocks disproportionate strategic or financial value.</p><br><p>This role complements but does not replace Country Office and Member business development functions, which retain ownership and accountability for their pipelines, portfolios, donor relationships, and funding proposals.</p><br><ul> <li><strong>Job Title:</strong> SCI-Led Programme Funding Portfolio Development Specialist (MENAEE)</li> <li><strong>Reports To:</strong> Head of SCI-Led & Humanitarian Programme Funding</li> <li><strong>Work Pattern:</strong> Hybrid/Remote with flexible working options available</li> <li><strong>Location:</strong> Any existing approved SCI office location in the MENAEE Region. For a full list of locations that Save the Children International can hire in, please visit: SCI Careers</li> <li><strong>Required Time Zone: </strong>GMT -/+3.5</li> <li><strong>Contract Length:</strong> Permanent</li> <li><strong>Right to Work:</strong> The successful candidate must have the right to work in the country where the role is based, for the duration of employment. </li> <li><strong>Language Requirements: </strong>English & Arabic</li> <li><strong>International Travel:</strong> up to 20%</li> <li><strong>Remit: </strong>Global</li></ul><p><strong>Principal Accountabilities</strong></p><br><ul> <li>Support SCI-led programme funding portfolio analysis, optimisation and market development, identifying priority markets, donors, and modalities, and advising on portfolio trade-offs to maximise long-term income quality, affordability, and strategic fit. </li> <li>Provide strategic guidance and targeted operational support by exception for complex, multi-country and or strategically critical SCI-led programme funding proposals where global coordination materially increases likelihood of success.</li> <li>Help to shape local-to-global market positioning and donor engagement approaches for SCI-led funding, providing research, analysis and sharing of insights, and ensuring that communication and interaction are consistent with Save the Children's values of integrity and collaboration.</li> <li>Monitor and analyse emerging global programme funding and global market trends and donor intelligence, translating policy shifts and funding trends into clear actionable guidance and strategic recommendations to Country Offices.</li> <li>Provide specialist portfolio-level support to Country Offices in their development (and implementation) of key stakeholder engagement plans with SCI-led donors accounts, (inc supporting donor due diligence of new SCI-led donors country offices may be engaging); ensuring SCI-led is part of country funding strategies to enhance Save the Children's visibility and partnership strength in diverse contexts.</li> <li>Inform, help shape, document, and promote best practice in SCI-led programme funding, including market entry approaches, capture planning standards, quality thresholds, and affordability discipline.</li> <li>Ensure compliance with all Programme Funding requirements and organisational policies, including those related to diversity, equity, and inclusion, to uphold Save the Children's commitment to integrity and accountability</li></ul><p><strong>Experience and Skills</strong></p><br><p><i><strong>Essential</strong></i></p><br><ol> <li>Proven abilities in designing and implementing successful business development strategies at scale in humanitarian and/or development sector within and/or across the region; with substantial experience in securing programme funding and building donor partnerships which align with organisational funding goals and programme impact objectives.</li> <li>Substantial experience in preparing and managing high-quality, competitive funding proposals at scale, leading cross-functional teams to develop complex and successful bids to institutional and/or private sector donors relevant to the region – which may include donors such as USAID, EU, SIDA, WFP, UNICEF, and/or the World Bank.</li> <li>Extensive experience working in multi-cultural environments and liaising with diverse stakeholders including donors, partners, and government entities. </li> <li>Experience in implementing successful stakeholder engagement plans to enhance visibility and build partnership in diverse contexts.</li> <li>Strategic Thinking: Strong analytical skills with the ability to think strategically and globally. Ability to set ambitious and challenging goals, while taking responsibility for personal and team development.</li> <li>Relationship Management: Ability to build and maintain effective relationships with colleagues, members, external partners, and donors. Values diversity and collaboration as sources of strength.</li> <li>Communication: Excellent communication skills, both written and verbal, with the ability to articulate complex ideas clearly and persuasively to different audiences.</li> <li>Proposal Development: Expertise in guiding the preparation and submission of high-quality and competitive funding proposals, including strong writing, editing, and project management skills.</li> <li>Financial Acumen: Solid understanding of financial planning, budget management, and donor compliance requirements.</li> <li>Negotiation and Influencing: Strong negotiation skills with the ability to influence stakeholders at different levels.</li></ol><p><i><strong>Desirable</strong></i></p><br><ul> <li>Demonstrable experience in providing strategic oversight of key funding opportunities and ensuring alignment with organisational objectives.</li> <li>Experience in monitoring emerging funding trends and making strategic recommendations.</li> <li>Demonstrated cultural competence and the ability to work effectively across different cultural contexts.</li> <li>Leadership: Proven leadership skills with the ability to inspire and guide cross-functional teams, fostering a culture of accountability, ambition, creativity, and integrity.</li> <li>Problem-Solving: Ability to develop and encourage new and innovative solutions, while willing to take disciplined risks. Ability to assess the opportunities and risks a bid may present and build in appropriate mitigations.</li></ul><p><strong>Education and Qualifications </strong></p><br><p><i><strong>Essential</strong></i></p><br><ul> <li>Education: Educated to degree level or equivalent professional experience - in international development, business administration, economics, marketing, or a related field. </li> <li>Multi-Language Proficiency: While English & Arabic is essential, proficiency in other languages commonly used in SCI/A programme funding operations, such as French or Spanish, is desirable. Other relevant languages would also be a distinct advantage.</li> <li>CPD: Commitment to continuous professional development to stay updated with the latest trends in programme funding and business development.</li> <li>Travel: Willingness and ability to travel to different country offices as required.</li></ul><p><strong>Desirable</strong></p><br><ul> <li>Professional certification or training in international development, programme management, programme funding/fundraising and relationships management.</li> <li>Accredited membership of relevant professional bodies is desirable</li></ul><p><strong>Working at Save the Children International</strong></p><br><p>Save the Children is the world's leading organisation for children, employing ~25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first.</p><br><p>We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.</p><br><p>The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, <strong>Ambition for Children 2030</strong>, and reach every last child.</p><br><p><strong>Diversity, Equity and Inclusion and Equal Opportunities</strong></p><br><p>DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.</p><br><p>We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.</p><br><p>Reasonable adjustments will be made should any candidate invited to interview require this.</p><br><p><strong>Application Information</strong></p><br><p>Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found at SCI Careers. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.</p><br><p>Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.<br> Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.</p><br><p><strong>Our Recruitment Process</strong></p><br><ol> <li>Application review by our recruiting team based on your CV and cover letter</li> <li>Two-stage competency-based interviews with the hiring team</li> <li>Some recruitment may include an additional assessment or case study stage, or a third stage interview</li> <li>If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks</li></ol><p>We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse. All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-Harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.</p><br><p><strong>Save the Children does not charge a fee at any stage of the recruitment process.</strong></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Join Move One
<p>Move One is looking for a proactive and detail-oriented <b>Logistics Coordinator</b> to manage the day-to-day planning and coordination of international shipments across the Middle East. This role is ideal for a logistics professional who thrives in a fast-paced environment and enjoys delivering excellent customer service while ensuring operational efficiency and profitability.</p>
Key Responsibilities
<ul>
<li>Coordinate <b>air, sea, and land freight operations</b> for import and export shipments.</li>
<li>Plan and schedule daily pickups and deliveries.</li>
<li>Monitor shipments throughout the transportation cycle to ensure timely execution.</li>
<li>Communicate regularly with customers, suppliers, agents, and internal stakeholders regarding shipment status, delays, and additional charges.</li>
<li>Select the most efficient and cost-effective transportation solutions using approved vendors and rate structures.</li>
<li>Review active shipments and quotations to identify opportunities to maximize revenue and improve profitability.</li>
<li>Ensure all shipment information, documentation, and costs are accurately updated in company systems.</li>
<li>Monitor operational KPIs and contribute to achieving departmental service and performance targets.</li>
<li>Prepare accurate daily operational reports for management.</li>
<li>Work closely with Move One offices and partners to ensure smooth shipment execution.</li>
<li>Support continuous improvement initiatives that enhance operational efficiency and customer satisfaction.</li>
<li>Assist with additional projects and operational tasks as required.</li>
</ul>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Purpose The Go-to-Market Specialist – Services is responsible for driving new business growth by identifying, engaging, and converting new logos and new partners into clients across Arabic.<br>AI Group's Enterprise Services portfolio, spanning Tarjama LSP, Content Lab, and Ureed.<br> The role is a hunter-focused business development position, responsible for proactively prospecting assigned target accounts, understanding their business and language-service requirements, identifying opportunities, developing tailored approaches, and driving opportunities through to successful closure.<br> The position requires a highly driven and resilient individual who thrives in a target-oriented environment, can operate effectively under pressure and ambiguity, and is motivated by winning new business.<br> The role will also leverage strategic partnerships and internal stakeholders where appropriate to accelerate market access and deal closure.<br> The role covers the UAE market and spans three service lines sold consultatively and in combination rather than as siloed, single-product pitches: LSP (Editorial Translation, Media Translation- subtitling, dubbing, video editing, Staffing, Data Services), Ureed Secondments (Tech and Linguist placements), and Content Lab (Events, Talent Sourcing, Social Media Management, Strategy, Tech, Design/Branding, and Content).<br> Duties & Responsibilities New Logo Acquisition Own the acquisition of new logos within assigned markets, segments, and accounts.<br> Develop and execute account-specific approaches to penetrate target organizations and establish new commercial relationships.<br> Build and maintain a healthy pipeline of qualified prospects and opportunities.<br> Consistently work toward and achieve assigned business development and revenue targets.<br> Identify decision-makers, influencers, buying centers, and potential entry points within target organizations.<br> Apply structured, disciplined opportunity qualification (e.<br>g., MEDDPICC or equivalent), qualifying in and disqualifying out target accounts and opportunities with equal rigor.<br> Account Research & Go-to-Market Planning Take full ownership of assigned target accounts and conduct comprehensive A-Z account research.<br> Develop a strong understanding of each target account, including: Business model and strategic priorities Products and services Geographic footprint Target customers Growth plans Existing language and localization requirements Current or potential LSP providers Procurement and decision-making structures Key stakeholders and decision-makers Potential business pain points and opportunities Translate assigned accounts into actionable accounts penetration and go-to-market strategies.<br> Identify where the company's LSP, Ureed Secondments, and Content Lab portfolio can create measurable value for each target account.<br> Build and maintain account plans and stakeholder maps for a defined target account list.<br> Prospecting & Business Development Conduct proactive outbound prospecting through multiple channels, including physical meetings, calls, email, LinkedIn, networking, events, referrals, and industry connections.<br> Generate new meetings and business opportunities through structured and persistent prospecting.<br> Qualify opportunities based on business need, commercial potential, buying authority, timing, and fit.<br> Maintain consistent prospecting activity and pipeline generation.<br> Generate and co-develop pipeline together with Marketing through account-based marketing (ABM) efforts.<br> Generate and manage pipeline in partnership with the company's channel and partner ecosystem.<br> Consultative Selling & Deal Closure Understand client requirements and position relevant LSP, Ureed Secondments, or Content Lab services accordingly.<br> Develop compelling commercial propositions, proposals, and presentations in collaboration with relevant internal teams.<br> Lead commercial discussions, negotiations, and deal progression.<br> Own opportunities from initial prospecting through qualification, proposal, negotiation, and closure.<br> Close deals directly or indirectly through strategic partnerships and channel relationships.<br> Leverage partnerships to access new markets, accounts, and opportunities.<br> Identify opportunities to expand the scope of an initial engagement into broader LSP service offerings.<br> Respond to and win structured bids/RFPs, particularly government-driven, while building deliberate repeat-cadence pipeline rather than relying on one-off project wins.<br> Define and articulate quantified ROI/business cases for prospective clients.<br> CRM, Pipeline & Reporting Maintain accurate and up-to-date records of prospects, activities, opportunities, and deal stages in the CRM.<br> Provide regular visibility on pipeline value, forecast, conversion rates, activities, and expected closures.<br> Ensure disciplined follow-up and progression of opportunities.<br> Analyze pipeline performance and continuously improve prospecting and conversion approaches.<br> Support win-back efforts on lapsed or lost accounts as a distinct, tracked motion.<br> Cross-Functional Collaboration Work closely with the Production, Marketing and other relevant functions to ensure commercial commitments are realistic and deliverable.<br> Coordinate internally to develop customized solutions and proposals for prospects.<br> Ensure a smooth transition from closed opportunity to implementation and account ownership.<br> Networking and Industry Engagement: Attend industry conferences and events in the industry to promote the organization and network with potential clients and partners.<br> Lead prospecting at industry exhibitions and events, including job fairs relevant to staffing and secondments, using a pre-built target list.<br> Develop and maintain client relationships, expectations & satisfaction.<br> Conduct regular in-person meetings with clients and stakeholders in the local market to strengthen relationships.<br> Education, Experience & Qualifications A bachelor’s degree in business management or any related field is preferable.<br> 4–7 years of proven experience in business development, new business sales, or hunting roles.<br> Background in multi-product/portfolio selling (e.<br>g., agency, staffing, LSP, or professional services environments) is a strong advantage; a consulting background is a plus.<br> A good understanding of Language and Translation services and the challenges faced within the specific market sectors.<br> Previous experience working within an agency environment is highly preferred, particularly within language services, localization, media, creative, marketing, content, or related B2B services.<br> Demonstrated track record of acquiring new clients and closing B2B deals.<br> Experience managing a defined target-account list and developing account penetration strategies.<br> Excellent prospecting, networking, negotiation, and closing skills.<br> Comfortable with mixed-cycle selling - short-cycle, longer-cycle, and bid-driven — within the same book of business.<br> Demonstrated, verifiable experience building pipeline from zero, rather than managing or inheriting an existing book.<br> Strong commercial acumen and ability to identify revenue opportunities.<br> Excellent account research and business intelligence skills.<br> Ability to understand client needs and translate them into relevant LSP solutions.<br> Strong communication, presentation, and influencing skills.<br> Ability to work under pressure and meet tight deadlines.<br> Highly target-driven and comfortable working with ambitious sales targets.<br> Resilient, persistent, and able to handle rejection and setbacks.<br> Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.<br> Excellent command of both spoken and written English.<br> Willingness to travel approximately 25–50% to UAE, typically involving one to two business trips per month, depending on business requirements.<br> Behavioral Competencies Adaptability Problem Solving Initiative Team Oriented Ability to work under pressure Technical Competencies Business Acumen (DDU)/Deals Management Negotiation Customer Relationship Management Proposal Writing Presentation Skills CRM & Sales Tools Bid/RFP Management ROI & Business Case Development</span> </div>
<h4 ><strong >Job Title: Anesthetist FSR # 807</strong></h4>
<div class="ltr description_div" >
<p ><strong >Location: Azraq Camp</strong></p>
<p ><strong >JOB SUMMARY:</strong></p>
<p >Health care provider </p>
<p><strong>MAIN TASKS AND RESPONSABILITIES</strong></p>
<ul>
<li>Monitor patient before, during, and after anesthesia and counteract adverse reactions or complications.</li>
<li>Monitor patient conditions during treatments, procedures, or activities.</li>
<li>Record type and amount of anesthesia and patient condition throughout procedure.</li>
<li>Record patient medical histories.</li>
<li>Provide and maintain life support and airway management and help prepare patients for emergency surgery.</li>
<li>Implement advanced life support techniques.</li>
<li>Prepare patients physically for medical procedures.</li>
<li>Administer anesthetic or sedation during medical procedures, using local, intravenous, spinal, or caudal methods.</li>
<li>Administer anesthetics or sedatives to control pain.</li>
<li>Examine patient, obtain medical history, and use diagnostic tests to determine risk during surgical, obstetrical, and other medical procedures.</li>
<li>Examine patients to assess general physical condition.</li>
<li>Position patient on operating table to maximize patient comfort and surgical accessibility.</li>
<li>Position patients for treatment or examination.</li>
<li>Coordinate administration of anesthetics with surgeons during operation</li>
<li>Collaborate with healthcare professionals to plan or provide treatment.</li>
<li>Decide when patients have recovered or stabilized enough to be sent to another room or ward or to be sent home following outpatient surgery.</li>
<li>Monitor patient progress or responses to treatments.</li>
<li>Confer with other medical professionals to determine type and method of anesthetic or sedation to render patient insensible to pain.</li>
<li>Collaborate with healthcare professionals to plan or provide treatment.</li>
<li>Order laboratory tests, x-rays, and other diagnostic procedures.</li>
<li>Order medical diagnostic or clinical tests.</li>
<li>Provide medical care and consultation in many settings, prescribing medication and treatment and referring patients for surgery.</li>
<li>Refer patients to other healthcare practitioners or health resources.</li>
<li>Prescribe treatments or therapies.</li>
<li>Prescribe medications.</li>
<li>Manage anesthesiologic services, coordinating them with other medical activities and formulating plans and procedures.</li>
<li>Collaborate with healthcare professionals to plan or provide treatment.</li>
<li>Coordinate and direct work of nurses, medical technicians, and other health care providers.</li>
<li>Supervise patient care personnel.</li>
<li>Schedule and maintain use of surgical suite, including operating, wash-up, waiting rooms, and anesthetic and sterilizing equipment.</li>
<li>Schedule medical facility use.</li>
</ul>
<p ><strong >MINIMUM REQUIREMENTS</strong></p>
<ul >
<li>Jordanian medical board of Anesthesia or equivalent</li>
<li>MOH license of Anesthesia</li>
<li >Academic degree is preferred</li>
</ul>
<p ><strong >Ethical Conduct at International Medical Corps </strong></p>
<p >As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships. </p>
<p >International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve. </p>
<p >As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps. </p>
<p ><strong >Equal Opportunities </strong></p>
<p >International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. </p>
<p ><strong >Misconduct Disclosure Scheme </strong></p>
<p >All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures.</p>
<p ><span >This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed upon.</span></p>
<p ><span >“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request; any false information provided will cause cancelation of the application, and the applicant will be subject to legal action.”</span></p>
<p ><strong ><span >Our screening process will be on a rolling basis; once a candidate is selected, the announcement will be closed.</span></strong></p>
<p ><span >International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: <u ><a href="http://www.internationalmedicalcorps.ethicspoint.com/" title="http://www.InternationalMedicalCorps.ethicspoint.com"><span >www.InternationalMedicalCorps.ethicspoint.com</span></a></u>. Please do not submit your CV or application to this website; it will not be considered for review.</span></p>
<p><h4>Job purpose</h4>
<p>Performing the salaries payments activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p>
<h4>Key accountability areas</h4>
<strong>Salaries and benefits:</strong>
<ul>
<li>Check and review monthly salaries.</li>
</ul>
<strong>Payroll amendments:</strong>
<ul>
<li>Check payroll amendment requests (housing, transportation, other incentives, and benefits) for KSA and overseas.</li>
<li>Prepare manual amendment letters for mobile, internet incentives and other incentives.</li>
</ul>
<strong>Business operations:</strong>
<ul>
<li>Prepare and follow up KSA and overseas final settlements.</li>
<li>Check and upload increments in SuccessFactors.</li>
<li>Renew and fix employees’ annual contract.</li>
<li>Check and process school fees payment.</li>
<li>Review and check monthly incentives.</li>
<li>Review and check overtime reports.</li>
<li>Process residence fees payments and housing loan requests.</li>
<li>Activate monthly deductions.</li>
<li>Check new bank accounts entries.</li>
<li>Prepare bank loan letters.</li>
<li>Process and check first time ticket payment.</li>
<li>Archive payroll documents.</li>
</ul>
<h4>Role accountability</h4>
<strong>HR proficiency:</strong>
<ul>
<li>Ability to obtain updated soft and technical skills related to the job.</li>
</ul>
<strong>Delivery:</strong>
<ul>
<li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li>
<li>Utilize resources effectively to achieve objectives within efficient cost and time.</li>
<li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li>
</ul>
<strong>Problem-solving:</strong>
<ul>
<li>Solve any related problems that arise and escalate any complex operational issues.</li>
</ul>
<strong>Quality:</strong>
<ul>
<li>Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</li>
</ul>
<strong>Business process improvements:</strong>
<ul>
<li>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</li>
</ul>
<strong>Compliance:</strong>
<ul>
<li>Comply with related policy and procedures and work instructions.</li>
</ul>
<strong>Health, safety, and environment:</strong>
<ul>
<li>Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</li>
</ul>
<h4>Academic qualification</h4>
<p>Bachelor degree in accounting and finance or any relevant field.</p>
<h4>Work experience</h4>
<p>2 to 4 years</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Accounting best practices</li>
<li>Accounting methods</li>
<li>Accounting principles</li>
<li>Accounting rules/guidelines</li>
<li>Accounting systems</li>
<li>Accounting theory/concepts</li>
<li>Financial reporting</li>
<li>HRIS payroll systems</li>
<li>Payroll administration</li>
<li>Payroll compensation analysis</li>
<li>Payroll policy</li>
<li>Payroll processing and reporting</li>
<li>Payroll reconciliation</li>
<li>Financial planning</li>
<li>Financial analysis</li>
</ul></p><p></p>
<p><strong>Senior Donor Coordination and Operations Officer</strong></p>
<p><strong>Contract Duration: </strong>12 months, subject to the applicable contractual terms and arrangements.</p>
<p><strong>Expected Monthly Salary Range: JOD 2,000-3,000 </strong></p>
<p><strong>A reputable organization is seeking qualified Jordanian professionals to fill the role of a Senior Donor Coordination and Operations Officer for planned national water projects.</strong></p>
<p><strong>Key Responsibilities </strong></p>
<ul>
<li>Support preparation and monitoring of budgets, financing plans, expenditure frameworks, cash-flow forecasts, and financial progress reports for the Readiness Program.</li>
<li>Collect, consolidate, validate, and reconcile financial information received from multiple implementing entities, ensuring accuracy, completeness, consistency, and traceability.</li>
<li>Track financing commitments, disbursement conditions, funding gaps, outstanding actions, and financial milestones across the readiness portfolio.</li>
<li>Coordinate financial workflows and reporting requirements with Government institutions, implementing entities, donors, lenders, and other development partners.</li>
<li>Prepare consolidated financial reports, management briefs, responses to financial queries, and audit-ready supporting documentation.</li>
<li>Support donor missions, portfolio reviews, financial assessments, and compliance reviews.</li>
<li>Maintain structured electronic records and archives in accordance with applicable public-sector financial management, procurement, internal-control, and audit requirements.</li>
</ul>
<p><strong>Minimum Qualifications </strong></p>
<ul>
<li>Bachelor’s degree in finance, accounting, economics, business administration, or a closely related field.</li>
<li>Minimum of ten (10) years of relevant professional experience in financial operations, preferably within public institutions, utilities, infrastructure programs, donor-funded programs, or multi-entity environments.</li>
<li>Strong analytical capability, including advanced Excel modelling, financial analysis, forecasting, and consolidation of financial information.</li>
<li>Excellent report-writing, presentation, organizational, and communication skills.</li>
<li>Demonstrated ability to coordinate across government institutions, implementing entities, and development partners.</li>
<li>High attention to detail and the ability to manage sensitive financial and institutional information with discretion.</li>
<li>Ability to work independently, manage multiple priorities and deadlines, and maintain accurate and auditable records.</li>
<li>Proficiency in Arabic and English.</li>
</ul>
<p><strong>Preference Qualifications</strong></p>
<p>The following qualifications are considered an advantage but are not mandatory:</p>
<ul>
<li>Postgraduate qualification and/or professional certification in supply chain, financial management, accounting, project finance, public financial administration, or a related field.</li>
<li>Experience in infrastructure financing, portfolio analysis, ERP systems, or financial-management platforms.</li>
<li>Familiarity with the financial reporting and compliance requirements of major development partners and international financial institutions.</li>
</ul>
<p> </p>
<p>To apply through Akhtaboot, please submit a cover letter and current curriculum vitae (CV) in reverse chronological order format.</p>
<p>Applications that do not meet the minimum requirements listed above will not be considered. Incomplete applications and/or corrupt files may delay processing of your application or remove you from consideration. </p>
<p>Deadline for submission of applications is <strong>October 22, 2026.</strong></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>The consultancy will contribute to: • A clear institutional framework for GBV prevention and response across UNRWA. • GBV prevention and response Programme model with guidance on context adaptation • Defined roles and responsibilities across programmes and Fields of Operation. • Programme-specific GBV commitments integrated within existing programme systems and operational procedures. • Strengthened coordination, accountability and referral systems. • Improved analysis of GBV risks and vulnerabilities. • More consistent and survivor-centered services for Palestine refugees. • Enhanced capacity for evidence-based decision-making and monitoring.<br> Work Location<br>Home-based with virtual consultations and meetings.<br> Expected duration<br>• The duration of the consultancy is 3 months (01 October 2026- 31 Dec 2026).<br> Duties and Responsibilities<br>The consultant will undertake the following tasks: Deliverable 1: Inception Phase • Conduct a desk review of relevant UNRWA policies, strategies, guidance, tools and standard operating procedures related to GBV prevention and response. • Develop an inception report outlining the methodology, workplan, consultation approach and timeline for the assignment. Deliverable: Inception report and workplan Deliverable 2: Mapping and Institutional Assessment • Map existing internal GBV-related capacities, systems, internal services, referral pathways, tools and practices across Headquarters departments and Fields of Operation. • Assess institutional capacities, strengths, gaps and challenges related to: – GBV prevention and risk mitigation; – GBV prevention and response programming – Safe identification and disclosure; – Referral systems and service provision; – Monitoring and information management; – Accountability and coordination mechanisms. • Assess opportunities to strengthen harmonized GBV information management and reporting across programmes and Fields of Operation • Review existing partnerships relevant to GBV prevention and response. Deliverables: 1. Mapping of existing GBV policies, tools, services and referral pathways. 2. Institutional Capacity and Gap Assessment Report. Deliverable 3: Stakeholder Consultations • Facilitate consultations with Headquarters departments, programme areas and Field Offices. • Identify programme-specific roles, responsibilities and existing good practices and limitations. Deliverable: Synthesis and Design Report summarizing findings from the document review and stakeholder consultations, identifying key institutional strengths and gaps, findings, recommendations and presenting the proposed structure and strategic direction for the UNRWA Agency Framework for Multi-sectoral Prevention and Response to GBV. Deliverable 4: Development of the GBV Framework Draft the UNRWA Agency Framework for Multi-sectoral Prevention and Response to GBV, including: • Strategic outcomes including vision, objectives and guiding principles. • Theory of Change. • Governance and coordination arrangements. • Programme-specific GBV commitments aligned with programs mandates. • Roles and responsibilities of programs and operational actors. • Operational standards for GBV prevention, risk mitigation, safe identification, referral and survivor-centered response. • Institutional standards guiding GBV response. • GBV risk identification and analysis approaches. • Survivor-centred response principles. • Referral pathways and coordination mechanisms. • Monitoring, learning and accountability framework. • Recommendations for implementation and institutionalization. Deliverable: First draft UNRWA agency framework for multi-sectoral prevention and response to GBV Deliverable 5: Development of the GBV Programme Model Draft UNRWA GBV Prevention and Response Programme including: • Core GBV prevention and response programme components • Minimum list of service packages • Suggested staffing profiles • Community engagement approaches • Prevention methodologies • Response packages including suggested areas for expansion • Monitoring framework including suggested outcome and output indicators • Adaptation guidance for different humanitarian context Deliverable: First draft of UNRWA GBV Prevention and Response Programme model Deliverable 6: Validation and Finalization • Facilitate validation discussions with Headquarters and Field stakeholders. • Incorporate comments and recommendations. • Finalize the Framework and supporting tools. Deliverables: 1. Final UNRWA Agency Framework for Multi-sectoral Prevention and Response to GBV. 2. Implementation Roadmap. 3. UNRWA GBV prevention and response programme model<br> Qualifications/special skills<br>• Advanced university degree in Gender Studies, Social Sciences, Human Rights, Protection, International Development, Public Policy or a related field. • At least 07 years of professional experience in GBV prevention and response, protection programming and institutional capacity strengthening. Unless already serving as an international staff member in the UN Common System, at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of citizenship is required. • Demonstrated experience developing GBV strategies, frameworks, standards or operational guidance for UN agencies, NGOs or humanitarian organizations. • Strong knowledge of international standards and frameworks related to GBV, protection and gender equality. • Experience working in humanitarian or displacement contexts. • Proven experience facilitating multi-stakeholder consultations and institutional assessments. • Familiarity with UNRWA's operational context is highly desirable.<br> Languages<br>• Excellent command of English; knowledge of Arabic is an asset.<br> Additional Information<br>• The consultant will be paid the lump sum of ($16,754.63), split into 3 instalments as described above upon satisfactory submission of the deliverables. • Remuneration for this consultancy is on P4 level. • The consultant will be remunerated based on the satisfactory deliverables of the agreed activities.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Save the Children International has an exciting opportunity for a<strong>MENAEE Programme Funding Portfolio Development Specialist </strong>to join our <strong>CO team.</strong></p><br><p><strong>Team Purpose</strong></p><br><p>To provide strategic leadership and direction on all Programme Funding matters across Save the Children. Optimise and align our local-to-global programme funding portfolio and drive continuous improvements in our capabilities, funding practices and donor partnerships. Blend art and science to turn insights into action. Collaborate extensively across the movement, and partner closely with key stakeholders, both within and beyond StC, to directly inform, shape, and connect key strategic programme funding trends and initiatives that advance the movement's Global Strategy and Global Funding Framework ambitions.</p><br><p><strong>Role purpose</strong></p><br><p>To provide portfolio development support and guidance that, through collaboration with Country Offices and Members, helps shape and strengthen Country Strategy-aligned Programme Funding. This globally available, MENAEE-focused Portfolio Development Specialist role supports the growth, diversification and strategic alignment of programme funding portfolios across multiple countries and markets. It does this through portfolio optimisation, market and donor analysis, strategic planning, and the identification of funding opportunities, risks and priorities that require cross-country coordination and insight. By actively collaborating with Implementing Country Offices, Members, Regional Hubs and global colleagues, the role promotes a systematic, high-quality and consistent approach to programme funding and donor partnerships, translating market intelligence into actionable guidance and supporting stronger portfolio performance across the region. Through this work, the role contributes to the achievement of Save the Children's local-to-global strategic objectives.</p><br><p>This role complements but does not replace Country Office and Member business development functions, which retain ownership of their pipelines, donor relationships, and proposal acquisition.</p><br><ul> <li><strong>Job Title:</strong> MENAEE Programme Funding Portfolio Development Specialist</li> <li><strong>Reports To:</strong> MENAEE Head of Programme Funding </li> <li><strong>Work Pattern:</strong> Hybrid/Remote with flexible working options available</li> <li><strong>Location:</strong> Any existing SCI office location in the MENAEE Region. For a full list of locations that Save the Children International can hire in, please visit: SCI Careers</li> <li><strong>Required Time Zone: </strong>GMT -3.5 or more</li> <li><strong>Contract Length:</strong> Permanent</li> <li><strong>Right to Work:</strong> The successful candidate must have the right to work in the country where the role is based, for the duration of employment. </li> <li><strong>Language Requirements: </strong>English & Arabic</li> <li><strong>International Travel:</strong> up to 20%</li> <li><strong>Remit: </strong>Global</li></ul><p><strong>Principal Accountabilities</strong></p><br><ul> <li>Support the strategic development and optimisation of country and regional programme funding portfolios, including country donor relations, partner development, opportunity identification, capture planning and prepositioning, and provide guidance on programme funding governance, donor accountabilities and organisational processes that help Country Offices secure priority, flagship funding opportunities aligned with their Country-specific priorities and the global objectives of Save the Children International.</li> <li>Provide strategic guidance and advisory support to country Implementing offices on the preparation and submission of high-quality, competitive funding proposals; this includes by exception, supporting and where strategically required, leading cross-functional proposal development and bid writing, including coordination and support for multi-country and regional funding opportunities where cross-country alignment is required.</li> <li>Where appropriate, help country/implementing offices foster and maintain relationships with key Members, donors and partners, ensuring that communication and interaction are consistent with Save the Children's values of integrity and collaboration and supporting alignment with broader regional and global funding priorities.</li> <li>Monitor and analyse emerging funding trends, donor priorities and market opportunities, offering strategic recommendations to country offices and/or the wider BD and programme funding community to adapt and respond effectively as may be appropriate.</li> <li>Where appropriate, support country offices in the development of stakeholder engagement plans, donor engagement priorities and country funding strategies, providing portfolio analysis and market intelligence to enhance Save the Children's visibility, positioning and partnership strength in diverse contexts (NB this may include supporting alignment across country, regional and member-level engagement efforts where coordinated donor positioning is required.) </li> <li>Actively report on any key issues or risks related to country funding gaps, business development capacity, portfolio performance, emerging market risks, or other factors that may risk the programme funding sustainability of Country Offices in the region.</li> <li>Ensure compliance with all Programme Funding requirements and organisational policies, including those related to diversity, equity, and inclusion, to uphold Save the Children's commitment to integrity and accountability</li> <li>Identify and promote opportunities for cross-country collaboration, portfolio optimisation and shared learning, helping to strengthen the quality, coherence and sustainability of programme funding across the region.</li></ul><p><strong>Experience and Skills</strong></p><br><p><i><strong>Essential Experience</strong></i></p><br><ol> <li>Proven abilities in designing and implementing successful business development strategies at scale in humanitarian and/or development sector within and/or across the region; with substantial experience in securing programme funding and building donor partnerships which align with organisational funding goals and programme impact objectives.</li> <li>Substantial experience in preparing and managing high-quality, competitive funding proposals at scale, leading cross-functional teams to develop complex and successful bids to institutional and/or private sector donors relevant to the region – which may include donors such as USAID, EU, SIDA, WFP, UNICEF, and/or the World Bank.</li> <li>Extensive experience working in multi-cultural environments and liaising with diverse stakeholders including donors, partners, and government entities. </li> <li>Experience in implementing successful stakeholder engagement plans to enhance visibility and build partnership in diverse contexts.</li></ol><p><i><strong>Desirable Experience</strong></i></p><br><ul> <li>Demonstrable experience in providing strategic oversight of key funding opportunities and ensuring alignment with organisational objectives.</li> <li>Experience in monitoring emerging funding trends and making strategic recommendations.</li> <li>Demonstrated cultural competence and the ability to work effectively across different cultural contexts.</li></ul><p><span><strong>Essential Skills:</strong></span></p><br><ol> <li>Strategic Thinking: Strong analytical skills with the ability to think strategically and globally. Ability to set ambitious and challenging goals, while taking responsibility for personal and team development.</li> <li>Relationship Management: Ability to build and maintain effective relationships with colleagues, members, external partners, and donors. Values diversity and collaboration as sources of strength.</li> <li>Communication: Excellent communication skills, both written and verbal, with the ability to articulate complex ideas clearly and persuasively to different audiences.</li> <li>Proposal Development: Expertise in guiding the preparation and submission of high-quality and competitive funding proposals, including strong writing, editing, and project management skills.</li> <li>Financial Acumen: Solid understanding of financial planning, budget management, and donor compliance requirements.</li> <li>Negotiation and Influencing: Strong negotiation skills with the ability to influence stakeholders at different levels.</li></ol><p><strong>Desirable Skills</strong></p><br><ul> <li>Leadership: Proven leadership skills with the ability to inspire and guide cross-functional teams, fostering a culture of accountability, ambition, creativity, and integrity.</li> <li>Problem-Solving: Ability to develop and encourage new and innovative solutions, while willing to take disciplined risks. Ability to assess the opportunities and risks a bid may present and build in appropriate mitigations.</li></ul><p><strong>Education and Qualifications </strong></p><br><p><span><strong>Essential:</strong></span></p><br><ul> <li>Education: Educated to degree level or equivalent professional experience - in international development, business administration, economics, marketing, or a related field. </li> <li>Multi-Language Proficiency: While English & Arabic is essential, proficiency in other languages commonly used in SCI/A programme funding operations, such as French or Spanish, is desirable. Other relevant languages would also be a distinct advantage.</li> <li>CPD: Commitment to continuous professional development to stay updated with the latest trends in programme funding and business development.</li> <li>Travel: Willingness and ability to travel to different country offices as required.</li></ul><p>Desirable:</p><br><ul> <li>Professional certification or training in international development, programme management, programme funding/fundraising and relationships management.</li> <li>Accredited membership of relevant professional bodies is desirable</li></ul><p><strong>Working at Save the Children International</strong></p><br><p>Save the Children is the world's leading organisation for children, employing ~25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first.</p><br><p>We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.</p><br><p>The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, <strong>Ambition for Children 2030</strong>, and reach every last child.</p><br><p><strong>Diversity, Equity and Inclusion and Equal Opportunities</strong></p><br><p>DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.</p><br><p>We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.</p><br><p>Reasonable adjustments will be made should any candidate invited to interview require this.</p><br><p><strong>Application Information</strong></p><br><p>Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found at SCI Careers. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.</p><br><p>Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.<br> Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.</p><br><p><strong>Our Recruitment Process</strong></p><br><ol> <li>Application review by our recruiting team based on your CV and cover letter</li> <li>Two-stage competency-based interviews with the hiring team</li> <li>Some recruitment may include an additional assessment or case study stage, or a third stage interview</li> <li>If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks</li></ol><p>We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse. All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-Harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.</p><br><p><strong>Save the Children does not charge a fee at any stage of the recruitment process.</strong></p><br><br> </div>
<p>Under the supervision of the Human Resources and Operations Manager, the Procurement and Operations Assistant is responsible for managing the office's daily procurement and operational activities, ensuring the timely acquisition and delivery of goods, services, and works in full compliance with Amideast's Procurement Policy and internal procedures. The incumbent plays a key role in procuring high-quality, cost-effective goods and services while ensuring value for money, timely delivery, and adherence to approved budgets. The position is also responsible for coordinating facility maintenance activities and liaising with internal and external stakeholders to ensure that the office premises are safe, functional, and well maintained. In addition, the incumbent oversees outsourced service providers, including cleaning, security, maintenance, and catering, monitors service quality and staff performance, and supports the efficient operation of the office. The Procurement and Operations Assistant also provides backup support to the HR and Operations Assistant, as required.</p><p>RESPONSIBILITIES</p><p>Main Duties:</p><p>Procurement</p><ul><li>Maintain accurate records of contracts, purchase requisitions, purchase orders, and other procurement documentation in the designated systems and databases.</li><li>Maintain and update procurement Standard Operating Procedures (SOPs) to ensure alignment with Amideast's Procurement Policy.</li><li>Manage inventory levels and coordinate the timely procurement and replenishment of office supplies.</li><li>Coordinate with vendors and suppliers throughout the procurement process.</li><li>Conduct market research to identify qualified suppliers and evaluate the quality, availability, and cost of products and services.</li><li>Obtain competitive quotations and negotiate favorable pricing, terms, and delivery schedules while maintaining quality standards.</li><li>Build and maintain productive relationships with existing suppliers and identify new sourcing opportunities.</li><li>Prepare, review, and process procurement documentation in accordance with Amideast's procurement policies, procedures, and approval requirements.</li><li>Recommend vendors for award and maintain the preferred vendor database.</li><li>Monitor inventory levels and initiate replenishment orders as needed.</li><li>Support the Finance Department by coordinating the distribution of vendor cheques.</li><li>Process courier shipments by entering the required information into the related system.</li><li>Coordinate the procurement of goods and services for Amideast events and activities.</li><li>Manage user access by adding or removing employees from the Careem business account.</li><li>Perform other procurement- and operations-related duties as assigned.</li></ul><p>Facility Management (in coordination with the HR and Operations Assistant)</p><ul><li>Maintain and update facility management and maintenance SOPs in accordance with Amideast guidelines.</li><li>Ensure the office environment is clean, organized, safe, and professionally maintained.</li><li>Coordinate catering and related logistical services for meetings, events, and training activities.</li><li>Serve as one of the designated focal points for maintenance requests and coordinate with relevant parties to ensure their timely and effective resolution.</li><li>Monitor building maintenance and repair activities to ensure work is completed efficiently and to the required standard.</li><li>Communicate regularly with office staff regarding maintenance schedules, operational updates, and facility-related matters.</li><li>Monitor and oversee the performance of cleaning and security personnel, including attendance and service delivery, and coordinate with relevant parties as needed.</li><li>Prepare and manage daily cleaning schedules and assignments.</li><li>Conduct routine facility inspections to identify maintenance, safety, and housekeeping issues and coordinate corrective actions.</li><li>Ensure cleaning and security teams are informed of priorities and operational requirements.</li></ul><p>Human Resources (in coordination with the HR and Operations Assistant)</p><ul><li>Screen resumes and applications received for Amideast vacancy announcements.</li><li>Enroll eligible employees in the medical insurance program.</li><li>Process employee removals from the medical insurance program upon separation or changes in eligibility.</li><li>Provide backup support for HR administrative processes, as assigned.</li><li>Perform other HR-related duties as assigned.</li></ul><p>The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office.</p><ul><li>Computer (laptop or desktop)</li><li>Printer/Photocopier/Scanner/Fax</li><li>Telephone</li></ul><p>Up to 5% business travel may be needed to support the department as needed. The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation. Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse. Amideast provides covered training opportunities for its staff within its current portfolio of offered services and that it invests in the advancement of its staff s capabilities and skills to better perform at their roles. Please note only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>QUALIFICATIONS AND SKILLS</strong></p><p>Required</p><ul><li>Bachelor's degree in a relevant field.</li><li>Minimum of one year of relevant professional experience in procurement, operations, administration, or a related area.</li><li>Proficiency in English at B2 level or above according to the Common European Framework of Reference for Languages (CEFR).</li><li>Fluency in Arabic, including strong verbal and written communication skills.</li><li>Ability to work effectively both independently and as part of a team.</li><li>Proficiency in Microsoft Office applications and general computer literacy.</li><li>Strong organizational skills with the ability to manage multiple priorities and meet deadlines.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to manage time efficiently and prioritize tasks effectively.</li><li>Ability to work under pressure and deliver results within short timelines.</li><li>Reliable, approachable, and professional attitude.</li><li>Strong service orientation with a willingness to support colleagues and stakeholders.</li><li>Self-motivated with a positive and proactive approach to work.</li><li>Ability to maintain confidentiality and handle sensitive information with discretion.</li></ul>
<p><h4>Benefits:</h4>
<p><strong>401(k)</strong><br>
Health insurance<br>
Paid time off<br>
401(k) matching<br>
Dental insurance</p>
<p>This company is an equal opportunity employer. Full-time employees qualify for additional benefits like medical and dental insurance, paid time off (i.e. vacation), and retirement savings options.</p>
<h4>Essential duties and responsibilities</h4>
<p><strong>Strategic execution:</strong> Communicate and execute MTI strategic goals and objectives.</p>
<p><strong>Technical & operational leadership:</strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.</p>
<p><strong>Project & group coordination:</strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.</p>
<p><strong>Commercial & RFQ evaluation:</strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.</p>
<p><strong>Relationship management:</strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.</p>
<p><strong>Production alignment:</strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.</p>
<p><strong>Financial accountability:</strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.</p>
<p><strong>Budgeting & planning:</strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.</p>
<p><strong>CapEx ownership:</strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.</p>
<p><strong>Technical & methodological oversight:</strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.</p>
<p><strong>Knowledge codification & SOPs:</strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust Standard Operating Procedures (SOPs) to ensure repeatable shop-floor quality.</p>
<p><strong>Subsurface & finishing operations:</strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding/machining to tight dimensional blueprint tolerances.</p>
<p><strong>Team development:</strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.</p>
<p><strong>Executive reporting:</strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.</p>
<p><strong>Administration & recordkeeping:</strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.</p>
<p><strong>Quality & compliance audits:</strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.</p>
<p><strong>Leadership support:</strong> Complete additional tasks or projects as assigned by company leadership.</p>
<h4>Job requirements</h4>
<p><strong>Citizenship status:</strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a U.S. person as defined under applicable export control laws, including ITAR/EAR, or otherwise be authorized to access such data under applicable law.</p>
<p><strong>Education:</strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.</p>
<p><strong>Operations experience:</strong> Must have 5-10 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is preferred.</p>
<p><strong>Project management:</strong> Must have a minimum of 5-10 years of direct project management experience.</p>
<p><strong>Leadership & communication:</strong> Must have demonstrated leadership experience and excellent communication skills.</p>
<p><strong>Analytical capabilities:</strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.</p>
<p><strong>CAD competency:</strong> SolidWorks or equivalent 3-D modeling software experience is required.</p>
<p><strong>Software proficiency:</strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).</p>
<p><strong>Reporting:</strong> Must have the proven ability to write professional-level, highly technical reports.</p>
<p><strong>Advanced work:</strong> Previous experience in industrial R&D and/or government contract work is preferred.</p>
<p><strong>Thermal spray expertise:</strong> Minimum 5-10 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage/repair operations is highly desirable.</p>
<p><strong>Machining & metrology knowledge:</strong> Demonstrated familiarity with precision conventional/CNC machining, industrial metrology instruments, and cylindrical/surface grinding techniques required to finish hard thermal spray surfaces.</p>
<p><strong>Regulated data handling:</strong> Familiarity with ITAR/EAR compliance protocols and the secure management of controlled technical data packages.</p>
<p><strong>Pre-employment screening:</strong> All employment at IBC is conditional upon successful results from background and drug testing.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<br><p>Job Title:</p><br><br>Technical I, IT Operations<br><p>Job Description</p><br><br>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.<br>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>Join us and be part of this journey towards greater opportunities and brighter future<p>The Technical I, IT Operations role provides end user support across Concentrix’s desktop, network, telephony, and application environments. In this hands-on position, you will maintain, analyze, troubleshoot, repair, replace, and upgrade computer systems, hardware, software, and peripherals while serving as an escalation point to help ensure tickets and incidents are resolved within defined SLAs. This role is ideal for a detail-oriented IT professional with strong communication skills, technical troubleshooting capability, and the flexibility to support a 24/7 operations environment.<br> </p><br><br>Responsibilities<ul><li>Provide end user support across desktops, laptops, hard phones, Wi-Fi devices, applications, and related hardware and software environments.</li><li>Apply service management fundamentals, including Problem Management, Incident Management, Root Cause Analysis, and ticket analysis for deskside equipment and support issues.</li><li>Troubleshoot local servers and network devices in partnership with Network and Server teams through remote support channels.</li><li>Use intermediate knowledge of network, server, and voice infrastructure to support effective troubleshooting and issue resolution.</li><li>Perform technical analysis using tools and commands such as Ping, Tracert, AD Group Policy outputs, DNS troubleshooting, net commands, IP configuration, and related diagnostics.</li><li>Maintain hub room and data center structured cabling, supporting a reliable and compliant IT infrastructure environment.</li><li>Troubleshoot, repair, replace, and upgrade hardware components including motherboards, SMPS, RAM, laptop LCD screens, laptop keyboards, Avaya hard phone configurations, and video conferencing equipment.</li><li>Support software troubleshooting, including Windows 10, MS Office 2013 and above, Outlook configuration, Skype for Business, OneDrive, softphones, antivirus, printers, scanners, biometric devices, data encryption, VPN, Wi-Fi configuration, video conferencing, and HDD imaging/ghosting.</li><li>Perform firmware updates for deskside equipment, including Cisco and Avaya phones.</li><li>Evaluate technical scenarios and recommend inputs to support decision-making on process exceptions.</li><li>Coordinate troubleshooting for high-impact and Severity 1/2 issues, including communicating real-time updates to the BRC team.</li><li>Support IT operations, end-to-end IT service delivery, and shift management activities.</li><li>Assist with onboarding new accounts, ramp-ups, ramp-downs, and account movements.</li><li>Manage BCP testing and failover activities by completing and/or coordinating floor checkouts.</li><li>Help ensure site compliance and security by maintaining systems in alignment with COPC, ISO 27001, and contract compliance requirements.</li><li>Resolve IT tickets using an ITIL-based framework while supporting audits and maintaining compliance standards.</li><li>Raise change requests with required supporting artifacts as defined by process.</li><li>Perform BitLocker desktop validation, OU Users Policy validation, and Computer OU Policy validation.</li><li>Install encryption software on desktops and laptops to help ensure compliance.</li><li>Support high IT VOC scores by delivering responsive, high-quality support to operations teams.</li><li>Work rotational shifts, including predominant night shifts, in a 24/7 environment.</li><li>Complete all assigned, mandatory training within the timeframe provided.</li><li>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</li></ul>Qualifications<ul><li>4.5+ years of experience supporting desktop and laptop hardware and software in a Windows-based PC/LAN environment or equivalent.</li><li>Bachelor’s degree or diploma in Computer Science required.</li><li>MCSE or similar certifications preferred.</li><li>Hands-on experience supporting desktops, laptops, Citrix client, Windows software, and hardware.</li><li>Experience troubleshooting MS Office 2010 and above.</li><li>Proven experience in problem management, incident management, customer/client management, change management, root cause analysis, and ticket analysis.</li><li>Strong team management, team motivation, and development skills.</li><li>Prior experience troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones, and Wi-Fi devices.</li><li>Demonstrable experience in ticket resolution using Remedy and an ITIL-based framework.</li><li>Experience maintaining systems compliance and audits aligned with COPC, ISO 27001, and contract compliance standards.</li><li>Flexibility to work overtime as needed.</li></ul><br><br><p>Location:</p><br><br>JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan<br><p>Language Requirements:</p><br><br>Arabic (Required), English (Required)<br><p>Time Type:</p><br><br>Full time<br> </div>