Operation Specialist Jobs in Jordan

<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.<br>OR<br>• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br>CORE WORK ACTIVITIES<br>Administering Employee Training Programs<br>• Promotes and informs employees about all training programs.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Helps employees identify specific behaviors that will contribute to service excellence.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.<br>• Meets with training cadre on a regular basis to support training efforts.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Evaluating Training Programs Effectiveness<br>• Monitors enrollment and attendance at training classes.<br>• Meets regularly with participants to assess progress and address concerns.<br>• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Measures transfer of learning from training courses to the operation.<br>• Ensures adult learning principles are incorporated into training programs.<br>Developing Training Program Plans and Budgets<br>• Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.<br>• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.<br>• Makes any necessary adjustments to training methodology and/or re-trains as appropriate.<br>• Aligns current training and development programs to effectively impact key business indicators.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Develops specific training to improve service performance.<br>• Drives brand values and philosophy in all training and development activities.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Managing Training Budgets<br>• Participates in the development of the Training budget as required.<br>• Manages budget in alignment with Human Resources and property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>• Utilizes P-card if appropriate to control and monitor departmental expenditures.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p><h4>Job summary</h4> <p>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.</li> <li>OR</li> <li>4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Administering employee training programs</strong></p> <ul> <li>Promotes and informs employees about all training programs.</li> <li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li> <li>Helps employees identify specific behaviors that will contribute to service excellence.</li> <li>Ensures employees receive on-going training to understand guest expectations.</li> <li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li> <li>Meets with training cadre on a regular basis to support training efforts.</li> <li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li> </ul> <p><strong>Evaluating training programs effectiveness</strong></p> <ul> <li>Monitors enrollment and attendance at training classes.</li> <li>Meets regularly with participants to assess progress and address concerns.</li> <li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li> <li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li> <li>Measures transfer of learning from training courses to the operation.</li> <li>Ensures adult learning principles are incorporated into training programs.</li> </ul> <p><strong>Developing training program plans and budgets</strong></p> <ul> <li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.</li> <li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li> <li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li> <li>Aligns current training and development programs to effectively impact key business indicators.</li> <li>Establishes guidelines so employees understand expectations and parameters.</li> <li>Develops specific training to improve service performance.</li> <li>Drives brand values and philosophy in all training and development activities.</li> <li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li> </ul> <p><strong>Managing training budgets</strong></p> <ul> <li>Participates in the development of the training budget as required.</li> <li>Manages budget in alignment with Human Resources and property financial goals.</li> <li>Manages department controllable expenses to achieve or exceed budgeted goals.</li> <li>Utilizes P-card if appropriate to control and monitor departmental expenditures.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary<\/h4>\n<p>Conduct investigations and gather evidence related to theft\/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents. Conduct interviews with relevant parties in order to obtain statements and information related to incidents. Assist with and notify manager\/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents. Complete incident reports to document all security\/loss prevention related incidents such as theft, accidents, physical hazards, and fire alarms.<\/p>\n<p>Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Defuse guest or employee disturbances\/altercations, including summoning appropriate authorities if necessary, and documenting incident.<\/p>\n<p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to management. Maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests\u2019 service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely.<\/p>\n<p>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and\/or point of sale systems.<\/p>\n<p>In addition, some states may have additional licensing\/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and\/or point of sale systems.<\/p>\n<p>Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.<\/p>\n<p>Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and\/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.<\/p>\n<h4>Preferred qualifications<\/h4>\n<p><strong>Education:<\/strong> High school diploma or G.E.D. equivalent.<\/p>\n<p><strong>Related work experience:<\/strong> No related work experience.<\/p>\n<p><strong>Supervisory experience:<\/strong> No supervisory experience.<\/p>\n<p><strong>License or certification:<\/strong> None.<\/p>\n<h4>About Marriott International<\/h4>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.<\/p>\n<p>With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy.<\/p>\n<p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.<\/p>\n<p>JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.<\/p>\n<p>In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents. Conduct interviews with relevant parties in order to obtain statements and information related to incidents. Assist with and notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents. Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms. Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Defuse guest or employee disturbances/altercations, including summoning appropriate authorities if necessary, and documenting incident.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manage. Maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.<br>OR<br>• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br>CORE WORK ACTIVITIES<br>Administering Employee Training Programs<br>• Promotes and informs employees about all training programs.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Helps employees identify specific behaviors that will contribute to service excellence.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.<br>• Meets with training cadre on a regular basis to support training efforts.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Evaluating Training Programs Effectiveness<br>• Monitors enrollment and attendance at training classes.<br>• Meets regularly with participants to assess progress and address concerns.<br>• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Measures transfer of learning from training courses to the operation.<br>• Ensures adult learning principles are incorporated into training programs.<br>Developing Training Program Plans and Budgets<br>• Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.<br>• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.<br>• Makes any necessary adjustments to training methodology and/or re-trains as appropriate.<br>• Aligns current training and development programs to effectively impact key business indicators.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Develops specific training to improve service performance.<br>• Drives brand values and philosophy in all training and development activities.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Managing Training Budgets<br>• Participates in the development of the Training budget as required.<br>• Manages budget in alignment with Human Resources and property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>• Utilizes P-card if appropriate to control and monitor departmental expenditures.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p><h4>Job summary</h4> <p>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in human resources, hotel and restaurant management, hospitality, business administration, or related major; 2 years experience in the human resources or related professional area; certified trainer. OR</li> <li>4-year bachelor's degree in human resources, hotel and restaurant management, hospitality, business administration, or related major; certified trainer; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Administering employee training programs</strong></p> <ul> <li>Promotes and informs employees about all training programs.</li> <li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li> <li>Helps employees identify specific behaviors that will contribute to service excellence.</li> <li>Ensures employees receive on-going training to understand guest expectations.</li> <li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li> <li>Meets with training cadre on a regular basis to support training efforts.</li> <li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li> </ul> <p><strong>Evaluating training programs effectiveness</strong></p> <ul> <li>Monitors enrollment and attendance at training classes.</li> <li>Meets regularly with participants to assess progress and address concerns.</li> <li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li> <li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li> <li>Measures transfer of learning from training courses to the operation.</li> <li>Ensures adult learning principles are incorporated into training programs.</li> </ul> <p><strong>Developing training program plans and budgets</strong></p> <ul> <li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.</li> <li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li> <li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li> <li>Aligns current training and development programs to effectively impact key business indicators.</li> <li>Establishes guidelines so employees understand expectations and parameters.</li> <li>Develops specific training to improve service performance.</li> <li>Drives brand values and philosophy in all training and development activities.</li> <li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li> </ul> <p><strong>Managing training budgets</strong></p> <ul> <li>Participates in the development of the training budget as required.</li> <li>Manages budget in alignment with human resources and property financial goals.</li> <li>Manages department controllable expenses to achieve or exceed budgeted goals.</li> <li>Utilizes P-card if appropriate to control and monitor departmental expenditures.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer. OR</li> <li>4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Administering employee training programs</strong></p> <ul> <li>Promotes and informs employees about all training programs.</li> <li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li> <li>Helps employees identify specific behaviors that will contribute to service excellence.</li> <li>Ensures employees receive on-going training to understand guest expectations.</li> <li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li> <li>Meets with training cadre on a regular basis to support training efforts.</li> <li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li> </ul> <p><strong>Evaluating training programs effectiveness</strong></p> <ul> <li>Monitors enrollment and attendance at training classes.</li> <li>Meets regularly with participants to assess progress and address concerns.</li> <li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li> <li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li> <li>Measures transfer of learning from training courses to the operation.</li> <li>Ensures adult learning principles are incorporated into training programs.</li> </ul> <p><strong>Developing training program plans and budgets</strong></p> <ul> <li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.</li> <li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li> <li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li> <li>Aligns current training and development programs to effectively impact key business indicators.</li> <li>Establishes guidelines so employees understand expectations and parameters.</li> <li>Develops specific training to improve service performance.</li> <li>Drives brand values and philosophy in all training and development activities.</li> <li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li> </ul> <p><strong>Managing training budgets</strong></p> <ul> <li>Participates in the development of the training budget as required.</li> <li>Manages budget in alignment with human resources and property financial goals.</li> <li>Manages department controllable expenses to achieve or exceed budgeted goals.</li> <li>Utilizes P-card if appropriate to control and monitor departmental expenditures.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.<br>OR<br>• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br>CORE WORK ACTIVITIES<br>Administering Employee Training Programs<br>• Promotes and informs employees about all training programs.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Helps employees identify specific behaviors that will contribute to service excellence.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.<br>• Meets with training cadre on a regular basis to support training efforts.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Evaluating Training Programs Effectiveness<br>• Monitors enrollment and attendance at training classes.<br>• Meets regularly with participants to assess progress and address concerns.<br>• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Measures transfer of learning from training courses to the operation.<br>• Ensures adult learning principles are incorporated into training programs.<br>Developing Training Program Plans and Budgets<br>• Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.<br>• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.<br>• Makes any necessary adjustments to training methodology and/or re-trains as appropriate.<br>• Aligns current training and development programs to effectively impact key business indicators.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Develops specific training to improve service performance.<br>• Drives brand values and philosophy in all training and development activities.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Managing Training Budgets<br>• Participates in the development of the Training budget as required.<br>• Manages budget in alignment with Human Resources and property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>• Utilizes P-card if appropriate to control and monitor departmental expenditures.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>JOB SUMMARY Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners.</p><p>CORE WORK ACTIVITIES</p><p>Managing Revenue Management Projects and Strategy</p><p>Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities. Monitors the annual pricing process for transient, group and catering rooms, and function space. Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space. Develops and executes the hotel(s) strategic plan(s). Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings. Establishes long-range objectives and specifies the strategies and actions to achieve them. Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization. Manages room authorizations, rates and restrictions. Utilizes brand s revenue management systems and tools to ensure that revenue and profit are maximized. Prepares budgets for transient, group and catering. Updates market knowledge and aligns strategies and approaches accordingly. Serves as a demand expert for team members, GMs, and regional stakeholders Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Promotes and protects brand integrity and positioning. Participates in quarterly regional reviews. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Verifies property diagnostic processes (PDP) are used to maximize revenue and profits. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Thinks creatively and practically to develop, execute and implement new business plans. Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues. Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed.</p><p>Analyzing and Reporting Revenue Management Data</p><p>Actively participates in the weekly and long range forecasts. Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyzes information and evaluates results to choose the best solution and solve problems. Uses computers and computer systems (including hardware and software) to, set up functions, enter data, or process information. Generates and provides accurate and timely results in the form of reports, presentations, etc. Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes. Prepares revenue and profit opportunity analysis. Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders. Compiles information, analyzes and monitors actual sales against projected sales. Assists with account diagnostics process and validates conclusions. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning</p><p>Building Successful Relationships</p><p>Develops and manages internal and external key stakeholder relationships. Provides targeted and timely communication of results, achievements and challenges to all stakeholders. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Develops strong partnerships and relationship with regional team members to successfully achieve regional goals and priorities.</p><p>Managing and Conducting Human Resources Activities</p><p>Interviews and hires employees with the appropriate skills to meet the business needs of the operation. Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Conducts employee performance appraisals according to Standard Operating Procedures. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team. Solicits feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous bases. Verifies regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience A degree in a relevant business discipline preferred or demonstration of equivalent work experience.</p>

<p>The position is located in the Office of the Special Envoy of the Secretary General for Yemen (OSESGY). The incumbent will be based in Amman, Jordan and will report to the Chief of Unit, Procurement. Responsibilities Within the limits of delegated authority, the Contracts Management Officer will be responsible for performing the following duties: Plans and manages all contractual aspects of a procurement project; Establishes and maintain work programme and schedules for on-going contracts and newly planned ones. Maintains effective relations with contractors and service providers. Supports the development and implementation of operational plans, standard operating procedures (SOPs), initiatives and projects relating to contract compliance and performance management; Supports the procurement process including providing input to statement of works/requirements (including articulation of performance standards and Key Performance Indicators), assist in the development of technical evaluation criteria and guidance during contract drafting. Develops a quality assurance plan to provide a systematic method to evaluate services and products. Participates in the development of contract risk assessments and risk management plans, including mitigating measures; Develops contract compliance checklists and implementation plans. Participates in the assessment of contractor performance, including advice and action to address instances of poor performance and/or non-compliance with contractual obligations. Oversees the adherence to contractual agreements for material, equipment and production costs, performance requirements and delivery schedules by periodic and ad hoc checks. Recommends amendments and extensions of the contracts and advise affected parties on contractual rights and obligations. Initiates contract close outs including identifying, documenting and disseminating best practices and lessons learned and securing the final contractor performance assessment. ensure the enforcement of UN contracts in consultation with the Supply Section, Contract Administration Unit at UNHQs, as appropriate, and liaising with other Departments on handling of claims and disputes, demanding specific performance, claiming against warranties, and other contractual remedies; Supports the Procurement Unit in resolving within the terms and conditions of the contract of conflicts/performance issues arising in cases of poor performance or non-compliance with contractual obligation by either party to the contract; Drafts relevant audit responses relevant to contract management in the mission or review any other audit responses that may have aspects purporting to the mission contract management; Maintains electronic and hardcopy files and records to ensure proper accountability; Implements work program; Performs other related duties as required.</p><p><strong>Desired Candidate Profile</strong></p><p>Competencies Professionalism: Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently. Client orientation: Considers all those to whom services are provided to be clients and seeks to see things from clients point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client. Education High School diploma or equivalent is required. A first-level university degree in combination with 5 (five) years of qualifying experience may be accepted. Job - Specific Qualification Technical training or vocational certificate in Procurement and/or Contracts Management is desirable. Certificate of completion of CIPS Procurement at level 4 is required. (Certificate of completion to be attached). Work Experience At least ten (10) years of progressively responsible experience in contract/quality administration is required. Experience with regards to supply and management is required. Experience providing services to or in a field operation of the United Nations Common System or a comparable international organization is desirable. A minimum of (10) ten years of progressively responsible experience in supply chain, contract management, and/or procurement of global service contracts or related field, with demonstrated expertise in drawdown, liquidation, closure activities is required. Working experience in ERP system such as SAP (UMOJA) is required. Experience in data analytics is desirable. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult)</p>

<p>JOB SUMMARY This position overlooks The St. Regis Amman Hotel, W Amman Hotel, Al Manara Luxury Collection and Westin Saraya Aqaba Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners. CORE WORK ACTIVITIES Managing Revenue Management Projects and Strategy Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities. Monitors the annual pricing process for transient, group and catering rooms, and function space. Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space. Develops and executes the hotel(s) strategic plan(s). Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings. Establishes long-range objectives and specifies the strategies and actions to achieve them. Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization. Manages room authorizations, rates and restrictions. Utilizes brand s revenue management systems and tools to ensure that revenue and profit are maximized. Prepares budgets for transient, group and catering. Updates market knowledge and aligns strategies and approaches accordingly. Serves as a demand expert for team members, GMs, and regional stakeholders Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Promotes and protects brand integrity and positioning. Participates in quarterly regional reviews. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Verifies property diagnostic processes (PDP) are used to maximize revenue and profits. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Thinks creatively and practically to develop, execute and implement new business plans. Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues. Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed. Analyzing and Reporting Revenue Management Data Actively participates in the weekly and long range forecasts. Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyzes information and evaluates results to choose the best solution and solve problems. Uses computers and computer systems (including hardware and software) to, set up functions, enter data, or process information. Generates and provides accurate and timely results in the form of reports, presentations, etc. Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes. Prepares revenue and profit opportunity analysis. Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders. Compiles information, analyzes and monitors actual sales against projected sales. Assists with account diagnostics process and validates conclusions. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning Building Successful Relationships Develops and manages internal and external key stakeholder relationships. Provides targeted and timely communication of results, achievements and challenges to all stakeholders. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Develops strong partnerships and relationship with regional team members to successfully achieve regional goals and priorities. Managing and Conducting Human Resources Activities Interviews and hires employees with the appropriate skills to meet the business needs of the operation. Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Conducts employee performance appraisals according to Standard Operating Procedures. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team. Solicits feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous bases. Verifies regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</p><p><strong>Desired Candidate Profile</strong></p><p>A degree in a relevant business discipline preferred or demonstration of equivalent work experience.</p>

<p>Our client is a leading medium-sized company in the field of Manufacturing FMCG located in Jordan. They are seeking an experienced, detail-oriented Finance Manager reporting directly to the General Manager to lead their financial planning, operational accounting, and reporting activities. Key Responsibilities</p><p>Financial Strategy &amp; Planning: Formulate, direct, and implement corporate financial strategies, annual operating budgets, and dynamic rolling forecasts alongside executive leadership.</p><p>Cost Accounting &amp; Inventory Valuation: Oversee FMCG standard manufacturing cost accounting, variance analyses, bill of materials (BOM), and inventory valuation controls across production operations.</p><p>Financial Reporting: Prepare and present timely, compliant monthly, quarterly, and annual financial statements according to IFRS and local regulatory standards.</p><p>Cash Flow &amp; Working Capital Management: Steer liquidity, optimize operating cash cycles, coordinate trade receivables/payables, and manage banking and credit facility relationships.</p><p>Taxation &amp; Regulatory Compliance: Supervise direct and indirect tax filings (corporate income tax, sales tax, customs duties, social security) ensuring full compliance with Jordanian statutory laws.</p><p>Internal Controls &amp; Audit Management: Maintain internal control policies and procedures to safeguard assets and serve as the primary liaison for internal and external auditors.</p><p>Team Leadership: Lead, train, and mentor the accounting and finance team to achieve operational efficiency and continuous process improvements.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Finance or Accounting (CMA certification strongly preferred).</li><li>Minimum 15 years of progressive finance/accounting experience, with preference for food manufacturing/FMCG background.</li><li>Fluent in Arabic and English (written and verbal).</li><li>6 days per week.</li><li>Immediate or within 30 days.</li><li>Open to candidates applying from inside or outside Jordan.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Do you want to make a difference, an impact, and transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you are looking for , webook.com is Saudi s #1 event ticketing and experience booking platform in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales.</p><p>Key Responsibilities</p><ul><li>Develop scalable, secure and functional mobile applications.</li><li>Work on the maintenance and improvement of existing mobile applications.</li><li>Utilizing React Native to design and develop UI components for mobile apps.</li><li>Writing effective, scalable, and reusable code to create interchangeable modules.</li><li>Monitor and optimize application performance and ensure responsiveness for a seamless user experience.</li><li>Develop ideas for new programs, products, or features by monitoring industry developments and trends.</li><li>Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement.</li><li>Work with the product and operations team to provide guidance and execution on the product roadmap to build highly-scalable applications.</li></ul><p>Key Skills</p><ul><li>Extensive experience in developing mobile applications using React Native.</li><li>Experience with iOS and/or Android application architecture and design.</li><li>Strong knowledge of Mobile development design patterns, components, tools, concepts, best practices, standards and systems of record is strongly desired.</li><li>Strong understanding of RESTful JSON web API design principles</li><li>Familiarity with native mobile development (Android/iOS) and related technologies (Java/Kotlin, Swift/Objective-C) is a plus.</li><li>Experience or exposure with back-end web engineering, its not your expertise, but any exposure is a great perspective.</li><li>Experience in using version control systems like Git</li><li>Experience with state management libraries (e.g.. MobX) and asynchronous programming.</li><li>Solid experience in documenting software solutions using diagrams and flowcharts.</li><li>Experience in release management, online digital analytics, conversion optimization test execution like a/b testing and multivariate testing, search engine optimization/marketing, social media marketing management, strategies and execution is an added advantage.</li><li>Strong multi-tasking, organization and time management skills to manage multiple projects, deadlines and priorities within budget requirements</li><li>Exceptional collaborative and interpersonal skills; dynamic flexible team player with the ability to lead or be led.</li><li>Excellent communication and customer service skills for brainstorming, critical thinking and discussions with the ability to take direction to meet creative and business needs with extreme attention to detail and consistency.</li><li>Knowledge of user centered design, usability engineering and user experience principles, guidelines, deliverables, methods and processes.</li><li>Ability and confidence to communicate and present to senior management</li><li>Strong written and oral communication skills</li><li>Self-motivated, organized and accountable</li><li>B.S. Computer Science or related field</li><li>Minimum 3-4 years of experience with React Native.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Extensive experience in developing mobile applications using React Native.</p><p>Experience with iOS and/or Android application architecture and design.</p><p>Strong knowledge of Mobile development design patterns, components, tools, concepts, best practices, standards and systems of record is strongly desired.</p><p>Strong understanding of RESTful JSON web API design principles</p><p>Familiarity with native mobile development (Android/iOS) and related technologies (Java/Kotlin, Swift/Objective-C) is a plus.</p><p>Experience or exposure with back-end web engineering, its not your expertise, but any exposure is a great perspective.</p><p>Experience in using version control systems like Git</p><p>Experience with state management libraries (e.g.. MobX) and asynchronous programming.</p><p>Solid experience in documenting software solutions using diagrams and flowcharts.</p><p>Experience in release management, online digital analytics, conversion optimization test execution like a/b testing and multivariate testing, search engine optimization/marketing, social media marketing management, strategies and execution is an added advantage.</p><p>Strong multi-tasking, organization and time management skills to manage multiple projects, deadlines and priorities within budget requirements</p><p>Exceptional collaborative and interpersonal skills; dynamic flexible team player with the ability to lead or be led.</p><p>Excellent communication and customer service skills for brainstorming, critical thinking and discussions with the ability to take direction to meet creative and business needs with extreme attention to detail and consistency.</p><p>Knowledge of user centered design, usability engineering and user experience principles, guidelines, deliverables, methods and processes.</p><p>Ability and confidence to communicate and present to senior management</p><p>Strong written and oral communication skills</p><p>Self-motivated, organized and accountable</p><p>B.S. Computer Science or related field</p><p>Minimum 3-4 years of experience with React Native.</p><p></p></section>