Operation Specialist Jobs - Amman Jordan

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Stewarding Supervisor, you are responsible for supervising the Stewards to deliver an excellent guest and member experience while supporting the overall operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay special for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li>Supervise the Stewards ensuring high standards.</li> <li>Support the team members in training and development.</li> <li>Coordinate the daily pot-wash and dish wash responsibilities.</li> <li>Ensure back of house areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed.</li> <li>Observe health, hygiene and safety guidelines when handling hazardous substances and comply with all aspects of health and safety requirements.</li> <li>Report faults, misused or damaged equipment issues to the managers, executive chef, and/or chief engineering.</li> <li>Ensure the correct PPE is in place and guidelines are adhered to.</li> <li>Ensure machinery is operated properly, efficiently, safely and in accordance with the hotel's health and safety manual.</li> <li>Assist in the location, movement and storage of operational equipment.</li> <li>Assist in the stock take of equipment and other items as required.</li> <li>Ensure team members adhere to all health and safety and hygiene regulations.</li> <li>Carry out any other reasonable task set by the hotel's management.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a chef de partie, you’re not just overseeing the preparation of high-quality dishes – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Prepare great tasting dishes:</strong> Season, cook, and test dishes according to standard recipes, ensuring consistency in taste and presentation.</li> <li><strong>Supervise the kitchen team:</strong> Oversee line cooks to ensure and provide support as needed in the absence of senior chefs to ensure smooth and efficient operations.</li> <li><strong>Maintain kitchen cleanliness:</strong> Keep all work areas clean, tidy, and free of cross-contamination.</li> <li><strong>Ensure food quality and storage compliance:</strong> Monitor ingredient quality, ensuring proper storage and stock rotation.</li> <li><strong>Assist with cost management:</strong> Contribute to controlling food costs, improving gross profit margins, and meeting departmental financial targets.</li> <li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<p>To provide a warm, professional, and efficient welcome to all guests while ensuring a smooth and personalized check-in and check-out experience. The Front Desk Agent/ Receptionist is responsible for handling guest requests, maintaining accurate guest records, processing payments, and ensuring that all Front Office procedures and hotel standards are consistently followed. Welcome and acknowledge guests in a warm, friendly, and professional manner. Provide guests with information regarding hotel facilities, services, operating hours, and local attractions. Handle guest requests, inquiries, and concerns promptly and professionally. Follow up on guest requests to ensure satisfaction. Maintain a high level of guest engagement throughout the stay. Handle complaints professionally and escalate matters to the appropriate supervisor or manager when required. Process room assignments, registration, check-in, check-out, and room changes in accordance with hotel procedures. Ensure all guest information is accurately entered and maintained in the Property Management System. Verify guest identification and registration details in accordance with hotel policies and applicable regulations. Process cash and credit card transactions accurately and maintain proper documentation. Ensure accurate posting of charges and payments to guest accounts. Monitor guest accounts and report discrepancies to the relevant supervisor. Maintain accurate records of room status, guest movements, and Front Office transactions. Coordinate with Housekeeping, Reservations, Engineering, and other departments to ensure smooth hotel operations. Follow all Front Office cash-handling and security procedures. Identify opportunities to enhance the guest experience and support guest loyalty. Apply Heartist values and contribute to creating memorable guest experiences. Complete all required Front Office reports, checklists, and documentation accurately. Maintain confidentiality of guest information and hotel business. Report maintenance issues, safety concerns, and operational irregularities immediately. Participate in departmental meetings, briefings, and training sessions. Follows Hotel s telephone etiquette standards. Enrollment of new loyalty members and updates certificate maintenance when applicable. Drives Rate and RevPAR through up-selling room brand. Follow departmental policies and procedures. Follow all safety and sanitation policies. Other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent; a diploma or degree in Hospitality, Tourism, or a related field is an advantage. Previous experience in a hotel Front Desk/Receptionist role is preferred. Exceptional attention to detail with strong organizational and time management skills. Demonstrated ability to multitask and prioritize effectively in a fast-paced environment. Strong interpersonal skills with a friendly, empathetic, and collaborative approach Ability to remain calm, composed, and professional when handling multiple requests simultaneously. Reliable cash handling experience and accuracy with financial transactions. Professional appearance and presentation standards. Good command of English; additional languages are an advantage. Strong interpersonal and communication skills. Ability to work flexible shifts, including weekends and public holidays. Presentable, professional, and guest-oriented personality.</p>

EPP III, Generator (3 - 150KW) and HVAC Technician KFAB Jordan Perform troubleshooting, diagnostics, maintenance, and services on all types of military and commercial generators and HVAC systems used by the U.S. Army to include the 150kW EPP III generators. MEANINGFUL WORK AND PERSONAL IMPACT As a Generator and HVAC Mechanic, the work you ll do at GDIT will be impactful to the mission of the Worldwide Field Support contract for the U.S. Army. You ll play a crucial role in providing on-site technical and maintenance assistance, analyzing complex technical problems, and providing training to site operations and maintenance personnel. Perform maintenance and sustainment support on 3kW to 150kW, 500 0hz generators involving installation and removal of generators from fixed and mobile locations, troubleshoots and repair alternating current (AC) systems, direct current (DC) systems, electronic control systems and other program logic controls, electrical wiring and accessories. Troubleshoot and repair HVAC, Chillers, and Environmental Control Units some are standalone units and others are mounted on trailers and vehicles. Maintain all types of commercial power generation equipment; military spec generators and Uninterrupted Power Systems (UPS). Operate a Load bank during testing Fabricate wire harnesses and solder terminals. Some work will be in a generator shop environment, and some work will be in a field environment. Other duties as assigned. WHAT YOU LL NEED TO SUCCEED Bring your Generator and HVAC expertise along with a drive for innovation to GDIT. The Generator and HVAC Mechanic must have: Education: High School diploma Experience: BA/BS plus 2 years experience, AA/AS/plus 4 years experience, or a High School diploma and 7 years experience Technical skills: Extensive diesel generator experience. Knowledge of generator parallel systems and switch gear. Experience with brazing copper tubing and evacuating and recharging refrigerant. Security Clearance: Able to obtain and maintain a Secret Clearance. Travel to Bahrain, UAE, Saudia Arabia, Kuwait, Jordan, Iraq Role requirements: US passport must not expire for at least 2 years, valid US driver s license, and an international driver s permit (AAA). Ability to pass medical/CRC to deploy. Skills Generator Repair HVAC Repair/Troubleshooting Generator Troubleshooting Power Generation Certifications Section 608 Technician Certification EPA is a plus GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities. Support: An internal mobility team focused on helping you achieve your career goals. Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay. Community: Award-winning culture of innovation and a military-friendly workplace. OWN YOUR OPPORTUNITY Explore a career in program management at GDIT and you ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results. #GDITPriority #CECOMWFS #DefenseOCONUS

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose As a Commercial Support Manager, you will play a crucial role in managing sales data, analyzing performance metrics, streamlining sales processes, and providing insights to improve overall sales productivity.<br> The Commercial Support Senior Manager will work closely with cross-functional teams, including Business Development, Marketing &amp; Finance, to ensure alignment and support the achievement of sales goals.<br> Duties &amp; Responsibilities Commercial Support Manage the process of supporting the commercial team in preparing proposals and presentations to ensure accuracy and consistency of information.<br> Supervise the response process for new client inquiries, particularly when the commercial team is unavailable due to meetings or conferences.<br> Ensure the client onboarding process on T-portal runs smoothly, with accurate and verified details.<br> Oversee the contract management process, ensuring effective coordination between legal, clients, and the commercial team.<br> Provide general administrative support to the commercial team as needed.<br> CRM &amp; Data Management Oversee the Commercial Team's collateral on OneDrive, including proposals and presentation templates, and sales enablement materials.<br> Oversee the collection, management, and analysis of Salesforce data to provide actionable insights for decision-making.<br> Maintain and improve CRM systems, ensuring data accuracy and completeness.<br> Generate and distribute regular sales performance reports and dashboards.<br> Performance Analysis and Reporting Report on sales metrics, KPIs, and trends to provide insights and recommendations to sales leadership.<br> Support the development of sales forecasts and assist in setting sales targets.<br> Sales Enablement Collaborate with the commercial team to identify training needs and coordinate the development of training materials and programs.<br> Provide tools and support to the commercial team to enhance productivity and success.<br> Cross-Functional Collaboration Assist the CRO and VP of Growth in partnering with finance to ensure accurate sales forecasting and budgeting.<br> Collaborate with the commercial team to improve customer retention and satisfaction.<br> Technology and Tools Management Evaluate, implement, and manage sales tools and technologies to streamline sales processes such as CRM.<br> Provide training and support for sales tools to ensure effective utilization by the sales team.<br> Process Documentation and Compliance Document and maintain sales processes, policies, and procedures.<br> Ensure compliance with company policies and regulatory requirements related to sales operations.<br> Education, Experience &amp; Qualifications A bachelor’s degree in business management, marketing, or any related field is preferable.<br> 8-10 years of proven experience in sales support or administrative roles.<br> Proficiency in data analysis, reporting, and the use of business intelligence tools.<br> Strong understanding of sales processes, CRM systems, and sales enablement tools.<br> Strong organizational skills and attention to detail.<br> Excellent analytical and problem-solving skills.<br> Ability to multitask and prioritize workload effectively.<br> Excellent verbal and written communication skills.<br> Experience with CRM software (e.<br>g., Salesforce, HubSpot) and sales analytics tools.<br> Excellent level of proficiency with MS Office (Word, Excel, PowerPoint, Outlook).<br> Excellent command of both spoken and written English.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a dedicated and detail-oriented Accountant to join our esteemed public sector team in Jordan. This role is essential in ensuring the accuracy of financial records and compliance with regulatory standards. As an Accountant, you will play a crucial role in managing financial transactions, preparing reports, and providing insightful analysis that supports informed decision-making. This position offers a unique opportunity to contribute to the public sector while enhancing your professional skills in a collaborative environment.</p><p>In our dynamic team culture, you will be encouraged to grow and develop your accounting expertise. We believe in investing in our employees through continuous training and professional development programs. You will work alongside experienced professionals who are passionate about their work and dedicated to fostering a supportive atmosphere. This is not just a job; it's a pathway to a rewarding career where you can make a significant impact in your community.</p><p>As you progress in your career, you will have opportunities to take on increased responsibilities and potentially lead projects that enhance our financial processes. We value innovation and encourage our team members to share their ideas for improving efficiency and effectiveness. Join us in this fulfilling role where your contributions will be recognized, and your career aspirations can be realized.</p><ol><li><b>Responsibilities:</b>Manage daily financial transactions and ensure their accuracy by using accounting software to maintain precise records that align with financial regulations.</li><li>Prepare and analyze financial statements, including balance sheets and income statements, to provide insights into financial performance and support strategic planning.</li><li>Assist in budget preparation and monitoring, employing forecasting techniques to ensure financial resources are allocated efficiently and effectively.</li><li>Conduct regular audits of financial documents to ensure compliance with legal requirements and internal policies, mitigating risks associated with financial discrepancies.</li><li>Collaborate with other departments to gather necessary financial data, enhancing cross-functional communication and ensuring comprehensive financial reporting.</li><li>Provide support during external audits by preparing documentation and addressing inquiries, ensuring a smooth audit process and fostering transparency.</li><li>Stay updated on relevant accounting regulations and standards, implementing necessary changes to maintain compliance and uphold the integrity of financial practices.</li><li>Train and mentor junior accounting staff, sharing knowledge and best practices to cultivate a skilled and knowledgeable team.</li><li>Develop and implement financial policies and procedures that promote efficiency and effectiveness in financial operations, contributing to overall organizational success.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proficiency in accounting software, enabling accurate financial record-keeping and reporting.</li><li>Strong analytical skills to interpret financial data and provide actionable insights.</li><li>Attention to detail, ensuring precision in financial transactions and compliance.</li><li>Excellent communication skills for effective collaboration with cross-functional teams.</li><li>Knowledge of tax regulations and financial compliance standards relevant to the public sector.</li><li>Ability to manage multiple tasks and deadlines in a fast-paced environment.</li><li>Problem-solving skills to identify and resolve financial discrepancies efficiently.</li></ul></div>

<p><b>Responsibilities<br></b><br>Lead and oversee the Bank s Compliance function, ensuring adherence to applicable local and international laws, regulations, regulatory instructions, and internal policies.<br>Develop, implement, and maintain compliance policies, procedures, frameworks, and controls in line with regulatory requirements and international best practices.<br>Oversee the Bank s AML/CFT program, including financial crime risk assessment, transaction monitoring, suspicious activity investigations, escalation, and regulatory reporting.<br>Supervise KYC, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) processes, with particular focus on high-risk customers, transactions, products, services, and geographic locations.<br>Lead and oversee the sanctions compliance program, including screening and monitoring of customers, transactions, counterparties, and other relevant parties against applicable local and international sanctions lists.<br>Monitor compliance with AML/CFT, KYC, sanctions, and other regulatory requirements across the Bank s branches, subsidiaries, and agents, where applicable.<br>Conduct compliance monitoring and testing, identify breaches and control gaps, and ensure timely corrective and remedial actions.<br>Maintain effective relationships with regulatory and supervisory authorities, internal audit, and external auditors, and coordinate regulatory examinations, inspections, and audit requirements.<br>Prepare and submit required compliance, AML/CFT, sanctions, and regulatory reports to senior management and relevant authorities.<br>Provide regular reporting to senior management and relevant committees on compliance risks, regulatory developments, breaches, investigations, and remediation activities.<br>Monitor emerging compliance and financial crime risks and recommend appropriate mitigation measures and improvements to systems, controls, and processes.<br>Advise business units on compliance requirements related to customers, transactions, products, services, and other higher-risk activities.<br>Lead, supervise, and develop the Compliance team, ensuring effective performance management, training, resource allocation, and succession planning.<br>Ensure business continuity for critical compliance and AML/CFT activities and maintain the confidentiality and integrity of sensitive information.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications<br></b><br>Bachelor s degree in Banking, Finance, Accounting, Economics, Business Administration, Law, or a related field.<br>8 12 years of relevant experience in banking or financial services, including significant experience in Compliance, AML/CFT, KYC, Sanctions, or Financial Crime.<br>Proven experience in a senior compliance or department-head position, including team leadership and supervision.<br>Professional certification in AML, Compliance, Financial Crime, Risk Management, or Sanctions is preferred.<br>Strong practical knowledge of AML/CFT regulations, KYC/CDD/EDD, transaction monitoring, suspicious activity investigations, sanctions screening, and regulatory reporting.<br>Strong understanding of banking products, services, operations, systems, and applicable regulatory requirements.<br>Proven experience dealing with regulatory and supervisory authorities and internal/external auditors.<br>Strong analytical, investigation, risk assessment, decision-making, and problem-solving skills.<br>Strong leadership, communication, stakeholder management, and crisis-management capabilities.<br>High level of integrity, confidentiality, transparency, neutrality, and professional ethics.<br>Strong proficiency in Microsoft Office and relevant compliance/banking systems.<br>Fluency in Arabic and English.</p>

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics. Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br> We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.</p> <h4>The job in a nutshell</h4> <p>At Servme, product is at the core of everything we do. This role is not just about managing roadmaps, it’s about deeply understanding our users, solving real problems, and delivering exceptional product experiences. We’re looking for a talented Senior Frontend Developer to help shape the future of hospitality technology.</p> <h4>What will you do?</h4> <p>We are seeking a Senior Frontend Developer to design and implement user interfaces for our web applications. The role requires strong expertise in React and modern frontend technologies, with a focus on building scalable, performant, and user-friendly products.</p> <h4>Responsibilities</h4> <ul> <li>Design and develop advanced user-facing features with React and JavaScript/TypeScript</li> <li>Build and maintain reusable, efficient, and testable code</li> <li>Ensure responsive, accessible, and cross-browser compatible interfaces</li> <li>Collaborate with product, design, and backend teams to deliver features end-to-end</li> <li>Optimize applications for speed, performance, and scalability</li> <li>Review code, enforce standards, and mentor junior developers</li> </ul> <h4>What are we looking for?</h4> <ul> <li>Bachelor’s degree in Engineering, Computer Science, or related field</li> <li>5+ years of professional experience in frontend development</li> <li>Strong proficiency in React, JavaScript, TypeScript, HTML, CSS</li> <li>Experience with state management tools (Redux, Context API, etc.)</li> <li>Familiarity with RESTful and GraphQL APIs</li> <li>Solid knowledge of testing frameworks and CI/CD workflows</li> <li>Knowledge of containerized environments (Docker/Kubernetes)</li> <li>Familiarity with design systems and component libraries</li> <li>Strong attention to detail</li> <li>Excellent communicator</li> <li>Adopts an “out-of-the-box” thinking</li> <li>Ability to break down problems and generate solutions</li> </ul> <h4>What we offer you?</h4> <p>We believe you will love working at Servme!<br> We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p></p><p></p>

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics. Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br> We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.</p> <h4>The job in a nutshell</h4> <p>At Servme, product is at the core of everything we do. This role is not just about managing roadmaps, it’s about deeply understanding our users, solving real problems, and delivering exceptional product experiences. We’re looking for a talented Senior Frontend Developer to help shape the future of hospitality technology.</p> <h4>What will you do?</h4> <p>We are seeking a Senior Frontend Developer to design and implement user interfaces for our web applications. The role requires strong expertise in React and modern frontend technologies, with a focus on building scalable, performant, and user-friendly products.</p> <h4>Responsibilities</h4> <ul> <li>Design and develop advanced user-facing features with React and JavaScript/TypeScript</li> <li>Build and maintain reusable, efficient, and testable code</li> <li>Ensure responsive, accessible, and cross-browser compatible interfaces</li> <li>Collaborate with product, design, and backend teams to deliver features end-to-end</li> <li>Optimize applications for speed, performance, and scalability</li> <li>Review code, enforce standards, and mentor junior developers</li> </ul> <h4>What are we looking for?</h4> <ul> <li>Bachelor’s degree in Engineering, Computer Science, or related field</li> <li>5+ years of professional experience in frontend development</li> <li>Strong proficiency in React, JavaScript, TypeScript, HTML, CSS</li> <li>Experience with state management tools (Redux, Context API, etc.)</li> <li>Familiarity with RESTful and GraphQL APIs</li> <li>Solid knowledge of testing frameworks and CI/CD workflows</li> <li>Knowledge of containerized environments (Docker/Kubernetes)</li> <li>Familiarity with design systems and component libraries</li> <li>Strong attention to detail</li> <li>Excellent communicator</li> <li>Adopts an “out-of-the-box” thinking</li> <li>Ability to break down problems and generate solutions</li> </ul> <h4>What we offer you?</h4> <p>We believe you will love working at Servme!<br> We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p></p><p></p>

<p><h4>Description</h4> <p>Administer and maintain IBM WebMethods ESB ecosystem, including Integration Server, Universal Messaging, Trading Networks, API Gateway, and adapters.</p> <p>Manage ESB node clustering, high-availability, disaster recovery, capacity planning, JVM tuning, and resource optimization to ensure continuous uptime and peak performance.</p> <p>Perform platform patching, upgrades, and license management with minimal disruption.</p> <p>Manage ESB deployments via CI/CD, implementing deployment standards, environment parity, rollback plans, and coordinating with development and QA teams.</p> <p>Implement and manage monitoring, alerting, and logging for real-time visibility; define SLAs and proactively address performance issues.</p> <p>Harden ESB platform per banking security standards, enforce RBAC, audit logging, data masking, and conduct security reviews to ensure compliance (PCI-DSS, GDPR, banking regulations).</p> <p>Act as escalation point for production incidents, lead root cause analysis, maintain incident response documentation, and implement corrective actions.</p> <p>Design and validate backup, disaster recovery, and business continuity plans, ensuring compliance with RTO/RPO and regular failover testing.</p> <h4>Core ESB Platform</h4> <p>Extensive experience with IBM WebMethods (Software AG) including installation, Integration Server administration, Universal Messaging/Broker management, API Gateway setup, platform clustering, load balancer integration, and session affinity for multi-node deployments. Proficient with WebMethods Optimize, Monitor, and MWS for dashboard and analytics.</p> <h4>Banking Systems & Integration</h4> <p>Knowledge of core banking (Equation), enterprise archiving (Laserfiche), and card management (Cortex) systems, focusing on ESB interface stability, document handling, performance tuning, and understanding end-to-end banking integration impacts.</p> <h4>Messaging & Middleware</h4> <p>Expert in enterprise messaging with queue/topic management, durable subscriptions, message persistence, large payload handling, and protocol bridging (MQ, HTTP/S, FTP, SOAP, REST). Familiar with banking messaging standards like ISO 8583, SWIFT, FIX, and flat-file exchanges.</p> <h4>Systems & database administration</h4> <p>Strong Linux/Windows server admin skills, shell scripting, performance tuning, plus database management for JDBC, connection pooling, and query optimization (Oracle, DB2, SQL Server). Experienced with scheduling tools and storage configurations for high-volume ESB logging.</p> <h4>Security & networking</h4> <p>Skilled in enterprise security for integration platforms including digital certificate lifecycle, keystore/truststore management, firewall coordination, VPNs, and knowledge of OAuth 2.0, SAML, LDAP/AD integration, and API security policies on WebMethods API Gateway or similar.</p> <h4>Requirements</h4> <p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, Systems Engineering, or a related technical discipline.</p> <p>IBM WebMethods (Software AG) administration or infrastructure certification (preferred).</p> <p>Relevant platform certifications in Linux/Windows administration, cloud infrastructure (AWS/Azure), or banking technology operations (preferred).</p> <p>7+ years of progressive experience in middleware or integration platform administration, with at least 3 years in a dedicated ESB administration role.</p> <p>Proven operational experience supporting ESB or enterprise middleware platforms within the banking or financial services sector, ideally in 24/7 mission-critical environments.</p> <p>Direct hands-on experience administering WebMethods in contexts involving core banking migrations, high-volume transactional messaging, or regulatory compliance mandates.</p> <p>Prior exposure to Equation, Laserfiche, Cortex, or analogous banking systems from an operational/infrastructure perspective is highly desirable.</p></p><p></p>

<p><h4>Description</h4> <p>Administer and maintain IBM WebMethods ESB ecosystem, including Integration Server, Universal Messaging, Trading Networks, API Gateway, and adapters.</p> <p>Manage ESB node clustering, high-availability, disaster recovery, capacity planning, JVM tuning, and resource optimization to ensure continuous uptime and peak performance.</p> <p>Perform platform patching, upgrades, and license management with minimal disruption.</p> <p>Manage ESB deployments via CI/CD, implementing deployment standards, environment parity, rollback plans, and coordinating with development and QA teams.</p> <p>Implement and manage monitoring, alerting, and logging for real-time visibility; define SLAs and proactively address performance issues.</p> <p>Harden ESB platform per banking security standards, enforce RBAC, audit logging, data masking, and conduct security reviews to ensure compliance (PCI-DSS, GDPR, banking regulations).</p> <p>Act as escalation point for production incidents, lead root cause analysis, maintain incident response documentation, and implement corrective actions.</p> <p>Design and validate backup, disaster recovery, and business continuity plans, ensuring compliance with RTO/RPO and regular failover testing.</p> <h4>Core ESB Platform</h4> <p>Extensive experience with IBM WebMethods (Software AG) including installation, Integration Server administration, Universal Messaging/Broker management, API Gateway setup, platform clustering, load balancer integration, and session affinity for multi-node deployments. Proficient with WebMethods Optimize, Monitor, and MWS for dashboard and analytics.</p> <h4>Banking Systems & Integration</h4> <p>Knowledge of core banking (Equation), enterprise archiving (Laserfiche), and card management (Cortex) systems, focusing on ESB interface stability, document handling, performance tuning, and understanding end-to-end banking integration impacts.</p> <h4>Messaging & Middleware</h4> <p>Expert in enterprise messaging with queue/topic management, durable subscriptions, message persistence, large payload handling, and protocol bridging (MQ, HTTP/S, FTP, SOAP, REST). Familiar with banking messaging standards like ISO 8583, SWIFT, FIX, and flat-file exchanges.</p> <h4>Systems & database administration</h4> <p>Strong Linux/Windows server admin skills, shell scripting, performance tuning, plus database management for JDBC, connection pooling, and query optimization (Oracle, DB2, SQL Server). Experienced with scheduling tools and storage configurations for high-volume ESB logging.</p> <h4>Security & networking</h4> <p>Skilled in enterprise security for integration platforms including digital certificate lifecycle, keystore/truststore management, firewall coordination, VPNs, and knowledge of OAuth 2.0, SAML, LDAP/AD integration, and API security policies on WebMethods API Gateway or similar.</p> <h4>Requirements</h4> <p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, Systems Engineering, or a related technical discipline.</p> <p>IBM WebMethods (Software AG) administration or infrastructure certification (preferred).</p> <p>Relevant platform certifications in Linux/Windows administration, cloud infrastructure (AWS/Azure), or banking technology operations (preferred).</p> <p>7+ years of progressive experience in middleware or integration platform administration, with at least 3 years in a dedicated ESB administration role.</p> <p>Proven operational experience supporting ESB or enterprise middleware platforms within the banking or financial services sector, ideally in 24/7 mission-critical environments.</p> <p>Direct hands-on experience administering WebMethods in contexts involving core banking migrations, high-volume transactional messaging, or regulatory compliance mandates.</p> <p>Prior exposure to Equation, Laserfiche, Cortex, or analogous banking systems from an operational/infrastructure perspective is highly desirable.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities. Open doors and assist guests/visitors entering and leaving property. Assist with luggage storage and retrieval. Transport guest luggage to and from guest rooms and/or designated bell area. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests/visitors. Follow up with guests to ensure their requests or problems have been met to their satisfaction.<br>Serve as a departmental role model, and assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees. Develop and maintain positive working relationships with others. Follow all company policies and procedures; and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High School diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: Less than 1 year supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h3>Responsibilities</h3>Gathers information concerning the capabilities of Company products; investigates the technical capabilities of Company products and competing equipment and/or solutions; stays abreast of developments in hardware and software. Generates quantifiable requirements based on customer description, system planning and design, and ensures requirements comply through formal verification methods. Translates high level product development strategies into network and system requirement specifications and works with other engineering disciplines to develop lower level detailed implementation requirements. Establishes and coordinates development of standards, practices, and procedures as related to the overall network and system development. Designs interfaces and brings network and system elements together so they work as a whole. Assesses performance using evaluation criteria and technical performance measures. Customer liaison and support for business development activities and to understand and shape requirements. Develop and implement QoS for a voice/video/data network environment Use network/application performance management tools to troubleshoot, analyze, test, and provide recommended solutions for performance problems Develops and generates conceptual, logical, and physical network architectures, resulting in documents and drawings, testing analyses, test plans, and risk assessments to ensure sound architecture Provide operational support services for WAN and LAN technologies Plans network layouts and configures systems to user environments Analyzes network topologies and traffic, and capacity requirements Work with DOD customers to fill information gaps and communicate architecture and technical solutions Supports the acquisition of hardware and software, as well as needed Develop detailed logical designs in areas of: Gigabit Ethernet Switching/Routing (EIGRP &amp; BGPv4), QOS, DMVPN, IPv4 &amp; Multicast architecture Perform Network Engineering and Architecture Duties for a Wide Area Networking environment <h3>Qualifications</h3>Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience Clearance Required: TS/SCI CompTIA Security+ Plus Certification Cisco Certified Network Professional (CCNP) certification (copy presented with application) 3+ years of Cisco Routing and Switching experience; demonstrated technical proficiency in LAN, WAN, Network Management, and Security. Knowledge of DHCP, DNS, Demonstrated ability to handle several projects simultaneously Must have a strong, proven background with experience with Cisco Routing and Switching Strong attention to detail, good documentation skills, and ability to write clear, concise project reports Strong troubleshooting and critical thinking skills Demonstrated ability to function with minimal instruction or supervision, or as a part of a larger team reporting to formal project management. Strong communication and organizational skills Demonostrated experience in designing and implementing enterprise-level networks Demonstrated knowledge of EIGRP, BGP, QOS, DMVPN, and other WAN-based technologies 3+ years of Network Integration Experience Demonstrated experience with Layer 2, 3, and 4 networking - Advanced knowledge and experience with EIGRP and BGP routing protocols Advanced knowledge of multicast protocols/architecture Experience with IPv4 Current and active U.S. Passport Current and active U.S. Driver's License Must have the ability to wear personal protective equipment, including a protective mask, ballistic helmet, body armor, and chemical/biological protective garments Medically/Physically fit for deployment with U.S. Military Forces Outside the Continental United States (OCONUS) under the provisions of USCENTCOM Medical Standards Preferred Skills and Experience Experience support U.S. Special Operations Experience with Agile development methodologies and working with Agile teams using collaboration tools such as Gitlab. Experience with working with CM tools, including Gitlab, Git-centric, and CI/CD workflows What You Can Expect Interview &amp; Hiring Process If you are selected to move forward through the process, here s what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning &amp; Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an at-will position and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Pay range: $90,000 - $100,000 Annually<p><strong>Desired Candidate Profile</strong></p><h3>Qualifications</h3>Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience Clearance Required: TS/SCI CompTIA Security+ Plus Certification Cisco Certified Network Professional (CCNP) certification (copy presented with application) 3+ years of Cisco Routing and Switching experience; demonstrated technical proficiency in LAN, WAN, Network Management, and Security. Knowledge of DHCP, DNS, Demonstrated ability to handle several projects simultaneously Must have a strong, proven background with experience with Cisco Routing and Switching Strong attention to detail, good documentation skills, and ability to write clear, concise project reports Strong troubleshooting and critical thinking skills Demonstrated ability to function with minimal instruction or supervision, or as a part of a larger team reporting to formal project management. Strong communication and organizational skills Demonostrated experience in designing and implementing enterprise-level networks Demonstrated knowledge of EIGRP, BGP, QOS, DMVPN, and other WAN-based technologies 3+ years of Network Integration Experience Demonstrated experience with Layer 2, 3, and 4 networking - Advanced knowledge and experience with EIGRP and BGP routing protocols Advanced knowledge of multicast protocols/architecture Experience with IPv4 Current and active U.S. Passport Current and active U.S. Driver's License Must have the ability to wear personal protective equipment, including a protective mask, ballistic helmet, body armor, and chemical/biological protective garments Medically/Physically fit for deployment with U.S. Military Forces Outside the Continental United States (OCONUS) under the provisions of USCENTCOM Medical Standards Preferred Skills and Experience Experience support U.S. Special Operations Experience with Agile development methodologies and working with Agile teams using collaboration tools such as Gitlab. Experience with working with CM tools, including Gitlab, Git-centric, and CI/CD workflows

<p>The Senior Account Manager is accountable for managing a portfolio of accounts and promoting the company and its respective products/services through well-defined account management strategies and sound partnerships with existing/potential customers. S/He works towards optimizing sales volumes and champions marketing programs and activities in line with the Territory Sales Manager.</p><p><strong>Main Duties and Responsibilities</strong></p><p><strong>Technical and Operations</strong></p><ul><li>Prepare and implement the account strategies and roadmap of the assigned portfolio in coordination and alignment with the management team</li><li>Develop and deliver accurate sales forecasts and targets in line with business objectives</li><li>Lead the vendors relations in alignment with the company s management and strategy</li><li>Develop and maintain relationships with new and existing channels/clients to expand sales and establish new opportunities</li><li>Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities</li><li>Specify market requirements for current and future products by conducting market research supported by on-going visits to existing and potential customers</li><li>Oversee the entire sales cycle from quotation to collection</li><li>Assess credit and/or payment performance, review outstanding settlements and audit resolutions accordingly</li><li>Ensure a proper storage, tracking and control of inventory through an accurate stock management system</li><li>Generate sales for the entire portfolio of accounts in terms of long-term revenue and profitability</li><li>Secure the highest level of engagement and support to Channel partners and respond to issues and/or queries in order to efficiently meet customers needs</li><li>Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary</li><li>Evaluate current business processes, identify opportunities for improvement and implement procedures maximizing efficiency and standardization</li><li>Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization</li><li><strong>Talent Development</strong></li><li>Lead and coach the team cultivating empowerment and ownership</li><li>Develop capabilities and secure a solid succession plan</li><li>Conduct regular performance reviews, identify training needs and oversee development plans.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Position Requirements</strong></p><p>Education Bachelor s degree in Sales and Marketing or any other related field.</p><p>Experience At least 7 years of relevant experience.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Mission and objectives</p><p>Anchored in the 2030 Agenda for Sustainable Development and in line with the priorities outlined in the UNDP Strategic Plan, the Regional Bureau for Arab States (RBAS) supports the Arab States region to achieve sustainable development by eradicating poverty in all its forms and dimensions, accelerating structural transformations for sustainable development, and building resilience to crises and shocks.</p><p><br></p><p>In addition to its presence in New York, RBAS has its main office in the Regional Hub based in Amman, Jordan with some staff based in Beirut (Lebanon) and Dubai (UAE).</p><p>The Amman Regional Hub hosts regional initiatives under the Regional Programme for Arab States 2022-2025 which touches upon the following areas of work: governance and anti-corruption, regional cooperation for the reduction of poverty and inequality, knowledge economy, conflict prevention and peacebuilding, climate security, youth engagement and empowerment, gender equality, resilience building, among others.</p><p>Context</p><p>This UNV assignment is part of UNDP Jordan’s biodiversity portfolio and its support to the Ministry of Environment, particularly through the Nature Protection Directorate and related national biodiversity coordination mechanisms.</p><p>The Biodiversity Assistant will be embedded within the Ministry of Environment and will support both UNDP biodiversity projects and Ministry-led biodiversity functions. Approximately 50% of the Assistant’s time will be dedicated to UNDP biodiversity projects, mainly the Biodiversity Finance Initiative (BIOFIN) and support to the implementation and follow-up of Jordan’s NBSAP. The remaining 50% will support the Ministry of Environment in maintaining and operationalizing the national biodiversity monitoring framework (which is a UNDP initiative under the NBSAP), including collecting, organizing, validating, and uploading data to the biodiversity monitoring platform, supporting its continued development, and maintaining the national Clearing-House Mechanism (CHM).</p><p>The assignment will contribute to improved coordination between UNDP and the Ministry, stronger data flows for biodiversity reporting and decision-making, and more effective implementation of Jordan’s biodiversity priorities through project, administrative, data-management, and stakeholder coordination support.</p><p><br></p><p>Additional Information:</p><p><br></p><p>National UN Associate Volunteers in Jordan are entitled to:</p><p><br></p><p>• Monthly Volunteer Living Allowance (VLA) at the amount of JOD 916.06;</p><p>• Annual and learning leaves;</p><p>• Free Medical and life insurance; and</p><p>• Free access to different learning platforms.</p><p><br></p><p>Task description</p><p>Under the direct supervision of the Biodiversity Officer, and in close coordination with the Ministry of Environment’s Nature Protection Directorate and UNDP Environment Portfolio team, the UN Volunteer will perform the following duties:</p><p><br></p><p><br></p><p>A. Support to UNDP biodiversity projects - approximately 50%</p><p><br></p><p>• Provide day-to-day administrative, operational, and coordination support to UNDP biodiversity projects, particularly BIOFIN and NBSAP-related support activities.</p><p>• Support the planning, organization, and follow-up of meetings, workshops, consultations, trainings, and public events related to biodiversity</p><p>conservation, biodiversity finance, NBSAP implementation, protected areas, restoration, and biodiversity mainstreaming.</p><p>• Prepare draft agendas, participant lists, invitation letters, background notes, presentations, meeting minutes, action points, and summary reports for</p><p>biodiversity-related activities.</p><p>• Support project implementation tracking by maintaining workplan follow-up sheets, deliverable trackers, stakeholder contact lists and organized</p><p>electronic and hard-copy filing systems.</p><p>• Assist in compiling information and documentation required for project reporting, donor updates, annual work planning, procurement planning, and</p><p>coordination meetings.</p><p>• Support travel, logistics, payment processing, consultant/vendor follow-up, and operational transactions related to UNDP biodiversity projects in</p><p>coordination with UNDP Operations and Finance teams.</p><p><br></p><p><br></p><p>B. Support to Ministry biodiversity monitoring framework, platform and CHM - approximately 50%</p><p><br></p><p>• Support the Ministry of Environment in maintaining and operationalizing the national biodiversity monitoring framework and the associated online</p><p>platform.</p><p>• Collect, organize, clean, and validate biodiversity data and indicators from relevant government institutions, protected area managers, academic</p><p>institutions, civil society organizations, and other partners.</p><p>• Upload and update biodiversity data, indicator information, metadata, documents, maps, and supporting material on the biodiversity monitoring</p><p>platform, ensuring consistency, completeness, and clear filing.</p><p>• Support the continued development and improvement of the platform by documenting user needs, identifying data gaps, coordinating with technical</p><p>service providers or IT teams, and testing platform updates.</p><p>• Maintain and update the national Clearing-House Mechanism (CHM), including uploading relevant biodiversity documents, news, project updates,</p><p>national reports, NBSAP materials, and other approved content.</p><p>• Prepare simple data summaries, dashboards, presentation inputs, and progress updates to support Ministry decision-making, NBSAP follow-up, CBD</p><p>reporting, and stakeholder coordination.</p><p>• Support the development of practical templates, standard operating procedures, and guidance notes for data collection, indicator updates, and</p><p>content submission to the monitoring platform and CHM.</p><p><br></p><p>C. Stakeholder coordination, communication and knowledge management</p><p><br></p><p>• Maintain updated stakeholder databases for biodiversity-related institutions, task forces, UN agencies, private sector representatives, civil society</p><p>organizations, academia, and development partners.</p><p>• Facilitate information flow and follow-up between UNDP, the Ministry of Environment, consultants, service providers, and national partners involved in</p><p>biodiversity initiatives.</p><p>• Draft routine correspondence in Arabic and English, follow up on requests for information, and support timely circulation of documents and action</p><p>points.</p><p>• Organize and archive knowledge products, reports, meeting records, datasets, and communication materials related to biodiversity projects and</p><p>monitoring systems.</p><p><br></p><p>D. Additional support</p><p><br></p><p>• Provide administrative and coordination support to relevant Ministry of Environment biodiversity requests handled in collaboration with UNDP.</p><p>• Perform any other related duties as required to support the effective delivery of UNDP’s biodiversity portfolio and Ministry biodiversity functions.</p><p><br></p><p>Application deadline is on 05 Aug 2026</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Relevant experience</p><p><br></p><p>1 year</p><p>Languages</p><p>English, Level: Working knowledge, Required</p><p>Arabic, Level: Fluent, Required</p><p>Required education level</p><p>Bachelor's degree in Environmental studies, biodiversity conservation, ecology, biology, natural resource management, environmental management, sustainable development, Agronomy, or a related field.</p><p><br></p><p>A first-level university degree combined with relevant training and/or professional experience in project, administrative, data, or environmental programme support may be accepted as relevant experience.</p><p>Competencies and values</p><p>• Competencies and values: Accountability</p><p>• Adaptability and flexibility</p><p>• Creativity</p><p>• Judgement and decision-making</p><p>• Planning and organising</p><p>• Professionalism</p><p>• Self-management</p><p>Skills and experience</p><p>• At least 1 year of relevant professional experience in administrative support, project coordination, operations, programme assistance, data</p><p>management, or monitoring support, preferably within development, environmental, biodiversity, or public-sector programmes.</p><p><br></p><p>• Experience supporting biodiversity conservation, NBSAP (National Biodiversity Strategy and Action Plan)implementation, biodiversity monitoring,</p><p>protected areas, restoration, sustainable biodiversity finance, or related environmental initiatives is an asset.</p><p>• Previous experience working with government institutions, UNDP, the UN system, international organizations, or donor-funded projects is an</p><p>advantage.</p><p><br></p><p>Technical skills and knowledge</p><p><br></p><p>• Good understanding of environmental and biodiversity issues in Jordan, including national biodiversity priorities and institutional coordination needs.</p><p>• Experience organizing meetings, workshops, consultations, and events, including logistics, participant coordination, documentation, and on-site</p><p>support.</p><p>• Experience collecting, organizing, cleaning, tracking, and presenting data using Excel or similar tools; familiarity with online platforms, databases,</p><p>monitoring frameworks, dashboards, or CHM-type knowledge platforms is an asset.</p><p>• Experience in travel arrangements, payment processing, vendor coordination, consultant follow-up, filing, and administrative documentation is</p><p>desirable.</p><p>• Have affinity with or interest in the Kunming Montreal Global Biodiversity Framework, and other Biodiversity frameworks and mechanisms, and</p><p>knowledge of the CBD is highly desirable.</p><p>• Familiarity with UNDP corporate systems such as Quantum and UNALL is a strong asset.</p><p><br></p><p>Core competencies</p><p><br></p><p>• Excellent oral and written communication skills in English and Arabic.</p><p>• Strong drafting, reporting, documentation, and follow-up skills with attention to detail and accuracy.</p><p>• Excellent interpersonal skills and ability to work collaboratively with government counterparts, UN agencies, consultants, private sector actors,</p><p>academia, civil society partners, and development partners.</p><p>• Strong organizational skills with the ability to manage multiple tasks, prioritize work, meet tight deadlines, and work with minimum supervision.</p><p>• Demonstrated interest in biodiversity conservation, sustainable development, and the values of the United Nations system.</p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Perform routine maintenance and repairs on mechanical, electrical, and plumbing systems</li><li>Diagnose and troubleshoot equipment malfunctions</li><li>Conduct regular inspections of facility equipment and infrastructure</li><li>Install and set up new equipment as needed</li><li>Respond promptly to maintenance requests and emergency situations</li><li>Maintain accurate records of maintenance activities and equipment status</li><li>Collaborate with other departments to ensure smooth operations</li><li>Adhere to all safety protocols and procedures</li><li>Participate in ongoing training and skill development programs</li><li>Assist in inventory management of tools, parts, and supplies</li><li>Contribute to the development and implementation of preventive maintenance schedules</li><li>Provide technical support and guidance to other team members as needed</li></ul><br>Qualifications<br><br><ul><li>High school diploma or vocational certificate in a relevant technical field</li><li>Minimum of 2 years of practical experience as a general technician or in a similar role</li><li>Proficiency in using basic tools and equipment related to facility maintenance</li><li>Strong problem-solving skills and ability to think critically</li><li>Excellent attention to detail and organizational skills</li><li>Ability to read and interpret technical manuals and schematics</li><li>Knowledge of safety procedures and regulations</li><li>Physical stamina and dexterity to perform various maintenance tasks</li><li>Excellent communication and interpersonal skills</li><li>Flexibility to work in a dynamic environment and handle multiple priorities</li><li>Goal-oriented mindset with a focus on efficiency and customer satisfaction</li><li>Relevant certifications in specific technical areas (e.g., HVAC, electrical) are a plus</li><li>Basic computer skills for record-keeping and communication purposes</li><li>Ability to work independently and as part of a team</li><li>Willingness to learn and adapt to new technologies and procedures</li></ul> </div>

<p><strong>Starting position: 15/10/2026<br> <br> Duration : Fixe-term Contract (12 Month Duration)<br> <br> Rate of activity : 100%<br> <br> Place of work : MENA Regional Office - Amman, Jordan</strong><br> <br> <br> <strong> Deadline for applications:</strong>&nbsp;Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.<br> <br> Terre des hommes (Tdh) :<br> <br> The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p> <p><strong>Context :</strong><br> <br> Terre des hommes Lausanne (Tdh), founded in 1960, is Switzerland's largest children's rights organisation. Tdh is dedicated to making meaningful and lasting changes in the lives of children and young people, especially those who are most at risk. Tdh is active in some thirty countries, in humanitarian and development contexts. In the Middle East (MENA), Tdh intervenes directly in 7 countries (Afghanistan, Egypt, Iraq, Jordan, Lebanon, Palestine and Syria).<br> <br> <strong>Main responsibilities:</strong><br> <br> Under the direct supervision of the Regional Finance Coordinator, the Regional Finance Officer provides technical support to the financial management of the region (regional office and country offices). He/she supports budget monitoring, in particular the optimization of the region's budgets, leads coordination between countries and the region, and actively participates in the preparation and annual review of budgets. He/she contributes to the management and consolidation of multi-country or regional financing, particularly when the region is the lead partner. He/she ensures the proper application of internal and donor procedures and the quality and reliability of financial reports<br> <br> <strong>Specific responsibilities:</strong><br> <br> <strong>Support to the management of the region</strong></p> <p><strong>Regional Office Financial Management Support</strong></p> <p>· Manage the regional office accounting and control of the analytical allocations</p> <p>· Preparation of the monthly budget monitoring (FMT cycle) and contribute to the financial balance of the regional office, including providing analysis and feedback support to the regional management team</p> <p>· Conduct meetings with budget holders to review project budgets, analytical allocations and financial situation when the regional office is lead.</p> <p>· Organize the monthly coordination between the country CAFs and the region (communication of allocations from the country offices hosting the regionals, sharing of the list of expenses, communication of good practices)</p> <p>· Participate in the development of donor budgets when the regional office is the lead or during multi-country proposals</p> <p>· Preparation of the annual regional budget as well as periodic budget revisions</p> <p>· Preparing financial reports of the budgets for the regional office is led in accordance with the donor reporting schedule and sending them for validation to RC Finance, identify and report financial risks to Finance RC</p> <p>· Communicate with the Regional Logistics Officer the configuration of country contracts including regional costs</p> <p>· Follow up with the Regional Logistics manager on purchase requests, payments and monitoring of regional expenses</p> <p>· Follow with the regional HR department for the monthly payroll and legal deductions payments.</p> <p>· Ensuring the confidentiality of financial information</p> <p><strong>Support to the management of the country offices delegated by the Regional FC</strong></p> <p><strong>Regional Financial Monitoring</strong></p> <p>· Ensure the control of the analytical allocations of the monthly accounting of the country offices</p> <p>· Monthly control and analysis of the country offices' budget monitoring (FMT cycle) include monitoring burn rates, ensuring alignment with project implementation timelines and budget performance, the control of their monthly cash request, and identifying financial risks, trends, variances and provide recommendations to the Regional Finance Coordinator.</p> <p>· Track corrections of donor payments in CRM by country offices.</p> <p>· Contribute to the regional financial data consolidation and preparation of financial dashboards with analysis for regional management.</p> <p>________________________________________</p> <p><strong>Budgeting and Financial Planning</strong></p> <p>· Support Country Offices in annual budgeting, periodic reviews and project budget development.</p> <p>· Participate in the control of budgets for new funding requests and potential amendments from country offices according to the validation thresholds in place before submission to the RC Finance for validation</p> <p>· Assist in budget revisions, realignments, and donor budget modifications.</p> <p>· Review proposed budgets to ensure consistency with donor guidelines and organizational policies.</p> <p>· Contribute to regional financial planning and forecasting.</p> <p>________________________________________</p> <p><strong>Donor Financial Compliance</strong></p> <p>· Ensure compliance with donor regulations and grant agreements.</p> <p>· Monitor country office financial reports according to the validation thresholds in place, in accordance with the donor reporting schedule and send them for validation by the Finance RC</p> <p>· Support Country Offices in the preparation of donor financial reports.</p> <p>· Review financial reports before submission to ensure accuracy and compliance.</p> <p>· Provide guidance on eligible costs, budget utilization, and financial documentation requirements.</p> <p>________________________________________</p> <p><strong>Financial Systems and Tools</strong></p> <p>· Ensure Country Offices maintain updated financial monitoring tools and accounting records.</p> <p>· Support the improvement and harmonization of regional financial management tools and templates.</p> <p>· Assist with troubleshooting financial system issues and liaise with relevant departments when needed.</p> <p>· Promote best practices in financial data management.</p> <p>________________________________________</p> <p><strong>Internal Controls and Risk Management</strong></p> <p>· Support the implementation of internal financial controls, Risk and Capacity Assessments across Country Offices.</p> <p>· Monitor compliance with organizational finance policies and procedures.</p> <p>· Identify financial risks and propose mitigation measures.</p> <p>· Contribute to internal audits, donor audits, and follow-up on audit recommendations.</p> <p>________________________________________</p> <p><strong>Capacity Building and Technical Support</strong></p> <p>· Provide technical support to Country Finance teams on financial management issues.</p> <p>· Deliver guidance on donor regulations, financial reporting, and budget management.</p> <p>· Contribute to the strengthening of Country Office finance staff through training and coaching.</p> <p>________________________________________</p> <p><strong>Coordination and Communication</strong></p> <p>· Maintain regular communication with Country Office Finance teams, including regular meetings.</p> <p>· Contribute to regional finance meetings and financial decision-making.</p> <p>· Support cross-department coordination with Programs, HR, and Operations teams.</p> <p>Perform other duties related to the position as required and prioritized by hierarchy</p> <p><br> <br> <strong>**The full Job Description will be shared with shortlisted candidates.**<br> <br> <br> Education :</strong>&nbsp;University degree or equivalent business school in Finance and/or Management Control<br> <br> <strong>Experience / Skills :</strong><br> <br> Minimum 3 years of professional experience in a similar role</p> <p><strong>Skills:</strong></p> <p>· Manage your time and priorities, meet deadlines and be punctual.</p> <p>· Communicate in a clear, concise and respectful manner.</p> <p>· Respond in an elaborate and constructive manner to your interlocutors.</p> <p>· Ability to manage stress and emotions, ability to work under pressure</p> <p>· Ability to work in a multicultural environment and team spirit</p> <p>· Provide advice in their area of specialization in a spirit of partnership.</p> <p>· Know and respect the rules and processes of the various areas related to your activity.</p> <p>· Contribute to the development of tools and methods useful to the activities of his/her sector.</p> <p>· Excellent knowledge of financial procedures, auditing and general accounting requirements</p> <p>· Knowledge of the functioning of major humanitarian donors and their financial and administrative requirements is desirable.</p> <p>· Ability to evaluate, analyze, improve/propose improvements in procedures/tools.<br> <br> <strong>Languages :</strong><br> <br> English - Arabic<br> <br> <strong>IT knowledge :</strong><br> <br> Proficiency in computer tools, including an advanced level of Excel,</p> <p>Knowledge of SAGA is a plus</p> <p><strong>Tdh General Code of Conduct and Ethical Policies</strong>&nbsp;:</p> <ul> <li>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</li> </ul> <ul> <li>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</li> </ul> <ul> <li>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</li> </ul> <ul> <li>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</li> </ul> <ul> <li>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</li> </ul> <p><strong>Procedure:</strong><br> <br> Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br> <br> <strong>References :</strong><br> <br> Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>

<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for&nbsp;a <strong>PFL Team Leader at</strong> the <strong>SYJ Protection Department</strong><strong> based in Amman, Jordan.</strong></p> <p>The SYJ Protection of family links Field Officer 3 (PFL Field Officer 3) supports the implementation and monitoring of ICRC PFL activities set by the Syria delegation for the Syria Support Office (SYJ) based in Amman. SYJ plays the role of a Protection back office for the Syria delegation.</p> <p><strong>___________________________________________________________________________________________</strong></p> <p><strong><u>General duties</u></strong></p> <ul> <li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li> <li>Understands and adheres to the ICRC Code of Conduct</li> <li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li> <li>Always respects and observes staff regulations and security rules</li> <li>Always professionally represent the ICRC</li> <li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li> <li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li> <li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary, and most often for other tasks of the SYJ unit</li> </ul> <p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p> <p>In line with existing working procedures, and institutional guidelines, the PFL Field Officer 3:</p> <ul> <li>Under the supervision of the Head of SYJ and in line with established workflows; ensures that proper individual follow-up of cases is provided, by communicating with other ICRC structures, the sub-delegations in Syria, and National Societies for all STM PFL-related individual requests and caseload revision analysis and leads the work of their team for this purpose.</li> <li>Supports the Head of SYJ in the implementation of protection activities in Syria in line with existing PFL guidelines and working procedures and ensures proper supervision and timely management of all PFL requests (including F/FF, AoA/TC, non-indexed cases, missing caseload, etc.) attributed from the STM inbox (dam_tracing_services) as well as demands for analysis.</li> <li>Provides Backoffice support to the protection team in Syria related to any PFL question raised (collections of requests, establishment of lists, follow up on “to-dos”, transmission of documents/cases, analysis etc.).</li> <li>Is responsible to attribute tasks and caseloads to their team and takes concretely part in the treatment of complex cases directly (approx. 20% of the daily treatment of cases), especially when it involves coordination with other colleagues from other sections/ departments/ Syria.</li> <li>Is the PFL counterpart of the Data Manager in charge of the files h/she supervises for any question related to data processes; the tools and transmission of information.</li> <li>Filters and summarizes weekly all issues and questions to be addressed regarding the daily business to report to the Head of SYJ and shares further when relevant.</li> <li>Censors and processes Red Cross Messages and enter them in the ICRC SYJ Tracking Tool, and flags patterns/inconsistencies to the Head of SYJ.</li> <li>Ensures data entry and quality control of PFL cases managed by their team (incoming/outgoing).</li> <li>Ensures team’s adherence to PROT6 procedures and workflows. Any required interpretation/ doubt on its application must be escalated and mitigated with the Head of SYJ.</li> <li>Ensures that their own entries in the Tracking Tool corresponds and mirror the necessary data in the PROT6, as well in the physical individual files, according to the predefined standards (DATA).</li> <li>Is the Focal Point for analysing and prioritizing the caseloads to be addressed by their team in line with the objectives of concerned departments (under the lead of DAM) to, ultimately, enable the Head of SYJ and the Coordination in DAM to set up PFL/Missing priorities.</li> <li>Contributes to supervise the B2 positions in the Unit for the daily management of the STM, the treatment of AoAs/RCMs/Notifications/Attestations/TCs, cases to be analysed and all referrals, when needed.</li> <li>Performs regular follow-up of individual specific cases with the National Societies and ICRC delegations and structures for related individual requests whenever complex cases arise and require their expertise (under the supervision of the Head of SYS when relevant),</li> <li>Ensures the sustainability of the work among the team members and the coordination with the staff of other teams.</li> <li>Delivers briefing and ensures onboarding to staff involved upon Head of SYJ demand and in cooperation with other team leaders.</li> <li>Recruit SYJ team members when needed, under the supervision of the Head of SYJ.</li> <li>Ensures the mobilization of their team when SYJ collective efforts are requested under pressure to treat other unit’s files.</li> <li>Keeps abreast of the political developments in Syria and monitors and documents Syria PFL and missing person files related topics, as per Caseload Revision and Analysis tasks, in line with DAM requests.</li> <li>Undertakes archiving tasks in line with standard procedures.</li> <li>Supports the post- and pre-visit preparations of the field teams in Syria PFL wise.</li> <li>Translates/interprets upon request for SYJ.</li> <li>Contributes to reporting and the collection of statistical data.</li> <li>Carries out administrative tasks relating to the follow-up of PFL activities.</li> <li>Carries out additional tasks relating to PFL/Missing in Syria and supports other tasks of the SYS-SYJ workload on demand of the Head of Unit.</li> </ul> <p><strong><u>PEOPLE MANAGEMENT RESPONSIBILITIES </u></strong></p> <ul> <li>S/he manages, coordinates, coaches, and monitors a team of 1 to 5 PFL Field Officers to conduct daily PFL activities spanning from quality control to addressing, sharing and reporting on PFL cases with a large number of National Societies/ICRC Delegations (= Family Links Network).</li> <li>Understands and supervises the Performance Management &amp; Development (PMD) activities for the assigned team.</li> <li>Makes sure that deadlines for the PMD cycle are met.</li> <li>Engages in ongoing and continuous feedback and support, for employees directly supervised.</li> <li>Organizes regular meetings with the Head of SYJ.</li> <li>Organizes, along with the Head of SYJ, regular meetings within the assigned team to ensure optimal coordination of the work and proper flow of information.</li> <li>Plans and coordinates the annual leave of the field officers under their supervision ensuring continuity of the operations throughout the year and making sure that there are no outstanding holiday balances at the end of the year.</li> <li>Coordinates and supports the employees under their supervision in their personal development by coaching and advising them on internal and external training and development possibilities.</li> </ul> <p><strong><u>EDUCATION AND PROFESSIONAL EXPERIENCE REQUIRED </u></strong></p> <ul> <li>University degree or equivalent in law, social science, international relations or related field.</li> <li>6 to 9 years of experience working in humanitarian organizations or with a client-focused organization</li> <li>Experience in RFL/tracing or Protection is a strong asset.</li> <li>Experience with the ICRC, the International Federation, or a National Society is an asset.</li> <li>Staff management experience</li> <li>Ability to communicate empathically with affected populations.</li> <li>Excellent command (spoken and written) of English and Arabic (Turkish, Kurdish or French an asset).</li> <li>Advanced computer skills, including Microsoft Office suite, SharePoint.</li> <li>Proven technical skills in CRM and/or PROT 6 is an asset.</li> <li>Strong analytical abilities with a keen attention to detail.</li> <li>Case management and data management is a strong asset</li> </ul> <p><br> <strong><u>COMPETENCIES</u></strong></p> <ul> <li>PFL - policies, frameworks, guidelines and procedures</li> <li>Planning and Organizing</li> <li>Emotional Intelligence</li> <li>Coaching and mentoring</li> <li>Analytical thinking</li> <li>Humanitarian search methods and process</li> <li>Case Management in Protection</li> <li>Usage of Data in Protection</li> <li>Accountability to affected populations (Do no harm)</li> </ul> <p>Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p> <p>Please note that:</p> <ul> <li>Submission deadline for applicants: <strong>26^th August 2026</strong> the position will be filled once we find the right candidate, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before <strong>26^th August 2026</strong></li> <li>The position will be filled once we find the right candidate.</li> <li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li> <li>Only applications with a resume in English will be considered.</li> <li>Salary range between 1 ,737 – 2,086 Jordanian Dinar.</li> </ul> <p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p> <p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants</strong>. However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a dedicated and detail-oriented Accountant to join our dynamic team in the public sector. This role is vital to ensuring the financial integrity and compliance of our organization. As an Accountant, you will play a key role in managing financial records, preparing reports, and contributing to our mission of transparency and accountability in public service. You will have the opportunity to work alongside a passionate team committed to making a difference in the community.</p><p>In this position, you will not only be responsible for day-to-day accounting tasks, but you will also have the chance to grow your career through various training and development programs we offer. Our organization values continuous learning and encourages employees to pursue professional certifications. With a supportive team culture, you will find yourself in an environment that fosters collaboration and innovation, where your contributions are recognized and rewarded.</p><p>As you advance in your career, you will have opportunities to take on more complex financial projects and potentially move into leadership roles within the accounting department. We believe in promoting from within and providing our employees with the resources they need to achieve their professional goals. Join us and be part of a team that not only values your expertise but also invests in your future.</p><p><b>Responsibilities:</b></p><ol><li>Prepare and maintain accurate financial records, ensuring compliance with relevant laws and regulations, using accounting software to facilitate efficient data management and reporting.</li><li>Conduct regular reconciliations of bank statements and financial accounts to ensure accuracy and identify discrepancies, utilizing analytical skills to resolve issues promptly.</li><li>Assist in the preparation of monthly, quarterly, and annual financial reports, providing insights into financial performance and trends to support strategic decision-making.</li><li>Collaborate with internal departments to gather financial data and provide assistance during audits, ensuring all documentation is complete and readily available for review.</li><li>Manage accounts payable and receivable processes, ensuring timely payments and collections, and maintaining good relationships with vendors and clients.</li><li>Monitor and analyze financial performance against budget forecasts, identifying variances and recommending corrective actions to enhance financial stability.</li><li>Support the implementation of new accounting systems and processes, contributing to the improvement of operational efficiency and accuracy in financial reporting.</li><li>Provide guidance and training to junior accounting staff, fostering a culture of professional development and knowledge sharing within the team.</li><li>Stay updated on industry trends and changes in regulations, proactively adjusting accounting practices to maintain compliance and improve financial operations.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proficiency in accounting software, such as QuickBooks or SAP, to manage financial data efficiently.</li><li>Strong analytical skills to interpret financial data and identify trends that impact organizational performance.</li><li>Excellent attention to detail to ensure accuracy in financial reporting and compliance.</li><li>Effective communication skills for collaboration with team members and presentation of financial findings.</li><li>Knowledge of tax laws and regulations to ensure compliance in financial practices.</li><li>Ability to work under pressure and meet tight deadlines while maintaining high-quality standards.</li><li>Strong organizational skills to manage multiple tasks and priorities in a fast-paced environment.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br> <br> <br> </span><p><span>The primary objective of the “Glbal D&amp;T AMS Executive – Express” is to integrate into the global Express Digital &amp; Technology end user support team, possessing comprehensive knowledge and support of all Express Digital &amp; Technology products and solutions.</span></p><br><br> <br>Job Description <br><br> <ul> <li>Manage and resolve all technical queries and day-to-day issues arising from GSO and Aramex network.&nbsp;</li> </ul> <ul> <li>Monitor, respond to, and resolve all technical support tickets logged by end users within agreed business SLAs.&nbsp;</li> </ul> <ul> <li>Provide effective communication and stakeholder engagement throughout the ticket resolution cycle.&nbsp;</li> </ul> <ul> <li>Maintain comprehensive knowledge of all Express Technology products offered globally to the business, ensuring that customer expectations are met.&nbsp;</li> </ul> <ul> <li>Work closely with all users and other team to handle all their queries.&nbsp;</li> </ul> <ul> <li>Participate in periodic and daily team meetings and other activities for the Express teams.&nbsp;</li> </ul> <ul> <li>Guide and support peers by sharing knowledge and best practices for resolving technical issues.&nbsp;</li> </ul> <ul> <li>Support product implementations when needed (onsite and remotely).&nbsp;&nbsp;</li> </ul> <ul> <li>Participate in the internal product testing team for any new developments and enhancement projects.&nbsp;</li> </ul> <ul> <li>Build a knowledge base of frequent requests and incidents for cross-team knowledge sharing.&nbsp;</li> </ul> <ul> <li>Analyze technical issues and suggest solutions for repetitive issues to reduce tickets and improve efficiency.&nbsp;</li> </ul> <ul> <li>Ensure effective integration of support systems with broader Digital &amp; Technology objectives.&nbsp;</li> </ul> <ul> <li>Maintain solution documentation as appropriate for future reference and knowledge sharing.&nbsp;</li> </ul> <ul> <li>Ensure all tickets are resolved in a timely manner, avoiding escalations, and maintaining high standards of support.&nbsp;</li> </ul> <ul> <li>Assist with capacity plans, including equipment and resources, to ensure timely delivery of support and project outcomes.&nbsp;</li> </ul> <ul> <li>Monitor and challenge KPIs for support performance, identifying gaps and areas for service improvement.&nbsp;</li> </ul> <ul> <li>Suggest and implement solutions to reduce the number of repetitive issues and tickets, contributing to cost efficiency in support operations.&nbsp;</li> </ul> <ul> <li>Collaborate with vendors to ensure optimal performance and support delivery, identifying areas for improvement and efficiency gains</li> </ul> <br>Job Requirements - Experience and Education <br><ul> <li>A university degree in technology-related fields (Computer Science, Engineering, Information Technology).&nbsp;</li> </ul> <ul> <li>Up to 2 years of experience in L1/Tier 1 end-user support and knowledge of ticketing systems is desirable.&nbsp;</li> </ul> <ul> <li>Proficiency in Microsoft SQL database T-SQL is required.&nbsp;</li> </ul> <ul> <li>Knowledge of system integrations and APIs is plus.&nbsp;</li> </ul> <ul> <li>Knowledge of or certifications in ITIL is plus.&nbsp;</li> </ul> <ul> <li>Knowledge of the Express shipping and distribution industry is plus.&nbsp;</li> </ul> <ul> <li>Experience in building reports is plus.&nbsp;</li> </ul> <ul> <li>Excellent listening and interpersonal skills, with a strong attention to detail.&nbsp;</li> </ul> <ul> <li>Excellent written and oral communication skills in English.&nbsp;</li> </ul> <ul> <li>Proficient in documenting root causes and providing solutions.&nbsp;</li> </ul> <ul> <li>Skilled in analyzing recurring issues to identify patterns and implement/suggest effective solutions.&nbsp;</li> </ul><br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br> </div>