Ophthalmology Jobs - Amman Jordan
189 Jobs Found
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking a data analysis specialist who will play a key role in designing, developing conceptual, logical, and physical data models by interpreting and analyzing complex datasets with the business in order to provide insights and support data-driven decision-making. This individual will also contribute to maintaining data dictionaries, metadata documentation, and data standards to support consistency and clarity across the organization. This highly collaborative role works closely alongside data engineers, data governance, and business executives to gather and transform data, conduct statistical analysis, and create visualizations and reports that will contribute to identifying trends, patterns, and opportunities that drive business initiatives.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Design, create, implement and maintain logical and physical data models for both IT and business solutions to capture the structure, relationships, and constraints of relevant datasets</li>
<li>Effectively collaborate and communicate with various stakeholders to understand data and business requirements and translate them into data models</li>
<li>Build and operationalize complex data solutions, correct problems, apply transformations, and propose data cleansing or enhancement solutions</li>
<li>Create data flow diagrams, dimensional models (e.g., star schema), and other visual representations to support analytics and reporting</li>
<li>Collaborate with data engineers and database administrators to optimize data collection, storage, and retrieval processes</li>
<li>Develop data modelling best practices, and use these standards to identify and resolve data modelling issues and conflicts</li>
<li>Conduct performance tuning and optimization of data models for efficient data access and retrieval</li>
<li>Incorporate core data management competencies, including data governance, data security and data quality</li>
<li>Develop, implement, and maintain change control and testing processes for modifications to data models</li>
<li>Create and maintain data dictionaries, metadata documentation, and clear definitions for key datasets and business terms</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in data science, data analytics, computer science, information systems or relevant field</li>
<li>At least 3 years of experience as a data analyst, data scientist, BI analyst, or related profession</li>
<li>Proven project experience with programming languages such as DAX, SQL, Python, or R for data manipulation and analysis</li>
<li>Proven project experience with data analysis and visualization tools such as Tableau, Power BI, and Excel</li>
<li>Hands-on relational, dimensional, and analytical project experience</li>
<li>Familiarity with ERP systems such as SAP, Sage, or similar enterprise applications</li>
</ul>
<h4>Skills:</h4>
<p><strong>Soft skills:</strong> Communication and stakeholder engagement, facilitation, creative thinking, problem solving, collaboration and teamwork, relationship management, storytelling, influencing, presentation, excellent English language verbal and written communication.</p>
<p><strong>Data & analytics skills (highly proficient in):</strong> Analytics and modelling concepts and methodologies, strong technical documentation, visualization skills, data management, data architecture, AI.</p>
<p><strong>Data governance (good understanding of the concepts, methods and techniques used):</strong> Business understanding, strategic data management, regulatory compliance, change management.</p>
<p><strong>Other skills:</strong> Project management capabilities, business case development, programming languages like SQL, Python, R, analytics and business intelligence tools like Microsoft Power BI, data modelling, version control.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A leading global pharmaceutical company is seeking a Data Analysis Specialist who will play a key role in designing, developing conceptual, logical, and physical data models by interpreting and analyzing complex datasets with the business in order to provide insights and support data-driven decision-making. This individual will also contribute to maintaining data dictionaries, metadata documentation, and data standards to support consistency and clarity across the organization. This highly collaborative role works closely alongside data engineers, data governance, and business executives to gather and transform data, conduct statistical analysis, and create visualizations and reports that will contribute to identifying trends, patterns, and opportunities that drive business initiatives.</p><p>Responsibilities:</p><ul><li>Design, create, implement and maintain logical and physical data models for both IT and business solutions to capture the structure, relationships, and constraints of relevant datasets</li><li>Effectively collaborate and communicate with various stakeholders to understand data and business requirements and translate them into data models</li><li>Build and operationalize complex data solutions, correct problems, apply transformations, and propose data cleansing or enhancement solutions</li><li>Create data flow diagrams, dimensional models (e.g., star schema), and other visual representations to support analytics and reporting</li><li>Collaborate with data engineers and database administrators to optimize data collection, storage, and retrieval processes</li><li>Develop data modelling best practices, and use these standards to identify and resolve data modelling issues and conflicts</li><li>Conduct performance tuning and optimization of data models for efficient data access and retrieval</li><li>Incorporate core data management competencies, including data governance, data security and data quality</li><li>Develop, implement, and maintain change control and testing processes for modifications to data models.</li><li>Create and maintain data dictionaries, metadata documentation, and clear definitions for key datasets and business terms</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Data Science, Data Analytics, Computer Science, Information Systems or relevant field. At least 3 years of experience as a data analyst, data scientist, BI analyst, or related profession Proven project experience with programming languages such as DAX, SQL, Python, or R for data manipulation and analysis Proven project experience with data analysis and visualization tools such as Tableau, Power BI, and Excel Hands-on relational, dimensional, and analytical project experience Familiarity with ERP systems such as SAP, Sage, or similar enterprise applications</p><p>Skills:</p><p>Soft Skills: Communication and Stakeholder Engagement Facilitation Creative thinking Problem solving Collaboration and teamwork Relationship management Storytelling Influencing Presentation Excellent English language verbal and written communication.</p><p>Data & Analytics Skills (highly proficient in): Analytics and modelling concepts and methodologies Strong technical documentation Visualization skills Data management Data architecture AI Data governance (good understanding of the concepts, methods and techniques used): Business Understanding Strategic Data Management Regulatory Compliance Change management</p><p>Other skills : Project management capabilities Business case development Programming languages like SQL, Python, R Analytics and business intelligence tools like Microsoft Power BI Data modelling Version control</p><p></p></section>
<p><h4>Responsibilities</h4>
<p>Perform all-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability.</p>
<p>Research, develop, present, and publish all-source intelligence products at the tactical, operational, and strategic levels.</p>
<h4>Requirements</h4>
<ul>
<li>Active TS/SCI clearance</li>
<li>Associate's degree or four years of direct relevant intelligence analysis experience</li>
<li>At least eight years analytical experience at the tactical/operational level within DoD or equivalent government agencies and requires former MOS 35F, 350F, 18F, 35D, 34A, or equivalent specialty codes such as USMC – 0204, 0210, 0211 - Counterintelligence/Human Intelligence Specialist, 0231 Intelligence Specialist, US Navy – Navy Intelligence Specialist, USAF - 1N051 All Source Intelligence Analyst, 1N771 Human Intelligence Specialist, 1N451A Intelligence Fusion Analyst</li>
<li>Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development</li>
<li>Possess strong research, analytical, and writing skills</li>
<li>Be capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements</li>
<li>Briefing skills to include the ability to clearly articulate information</li>
</ul>
<h4>Desired qualifications</h4>
<ul>
<li>Bachelor's degree</li>
<li>Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI or military analysis</li>
<li>OSINT/PAI research and analytical experience</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Event & Partner Marketing Specialist will lead the planning, execution, and optimization of regional field and partner marketing programs that generate measurable business outcomes. This role is responsible for managing end-to-end marketing initiatives with a strong focus on event delivery, lead quality, pipeline growth, and revenue contribution.</p>
<p>Partnering closely with Sales, Partnerships, Business Units, and external technology alliances, the specialist will transform business priorities into impactful marketing campaigns that support ZainTECH’s strategic growth plans. The ideal candidate should possess strong execution capabilities, business acumen, and a data-driven mindset to continuously enhance campaign effectiveness and marketing ROI.</p>
<h4>Responsibilities:</h4>
<strong>Event & Partner Marketing Programs</strong>
<ul>
<li>Organize and manage 10–12 event and partner marketing activities each quarter across designated regions.</li>
<li>Develop and execute integrated event marketing campaigns that support immediate pipeline targets as well as long-term business objectives.</li>
<li>Coordinate a variety of engagement formats, including executive roundtables, leadership dinners, webinars, roadshows, partner-driven workshops, and events.</li>
</ul>
<strong>Cross-Functional & Partner Collaboration</strong>
<ul>
<li>Work collaboratively with Sales, Partnerships, SDR teams, and Business Units to align marketing activities with commercial goals.</li>
<li>Execute joint marketing campaigns with key technology partners such as AWS, Microsoft, ISVs, and other strategic alliance partners.</li>
<li>Liaise with agencies, vendors, venues, and external stakeholders to ensure successful event and campaign execution.</li>
</ul>
<strong>Demand Generation & Lead Management</strong>
<ul>
<li>Support Sales and SDR teams with target account selection, invitation and attendee management, event participation tracking, and post-event engagement activities.</li>
<li>Ensure proper lead capture, qualification, and timely transfer to Sales teams.</li>
<li>Contribute to pipeline acceleration and opportunity nurturing through targeted event initiatives.</li>
</ul>
<strong>Campaign Performance & ROI Analysis</strong>
<ul>
<li>Measure and report on marketing performance indicators, including revenue influenced and closed, pipeline contribution, SQL generation, registration-to-attendance conversion, and lead-to-SQL conversion metrics.</li>
<li>Maintain accurate CRM records, dashboards, reports, and campaign trackers.</li>
<li>Evaluate campaign performance and identify optimization opportunities to improve marketing effectiveness.</li>
</ul>
<strong>Optimization & Best Practices</strong>
<ul>
<li>Analyze underperforming initiatives and recommend enhancements in messaging, audience segmentation, event structure, and campaign execution.</li>
<li>Use performance data and business insights to improve marketing investments and outcomes.</li>
<li>Support the development and refinement of field and partner marketing processes, templates, and best practices.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>3–6 years of experience in B2B event marketing, partner marketing, or event execution roles.</li>
<li>Experience supporting partner-led campaigns in a technology or enterprise environment.</li>
<li>Strong execution, coordination, and stakeholder management skills.</li>
<li>Comfortable working with metrics, ROI tracking, and performance data.</li>
<li>Experience with CRM and marketing tools such as Salesforce, HubSpot, or Cvent is a plus.</li>
<li>Willingness and ease of visa to travel across UAE, KSA, Bahrain, Kuwait, and Jordan as required.</li>
<li>Proactive self-starter with the ability to adapt in a fast-changing environment.</li>
<li>Clear and confident verbal and written communication skills, with the ability to engage senior stakeholders.</li>
<li>Highly organized, detail-oriented, and strong in project execution and follow-through.</li>
<li>Able to prioritize effectively and manage multiple initiatives and deadlines.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Event & Partner Marketing Specialist will lead the planning, execution, and optimization of regional field and partner marketing programs that generate measurable business outcomes. This role is responsible for managing end-to-end marketing initiatives with a strong focus on event delivery, lead quality, pipeline growth, and revenue contribution.</p>
<p>Partnering closely with Sales, Partnerships, Business Units, and external technology alliances, the specialist will transform business priorities into impactful marketing campaigns that support ZainTECH’s strategic growth plans. The ideal candidate should possess strong execution capabilities, business acumen, and a data-driven mindset to continuously enhance campaign effectiveness and marketing ROI.</p>
<h4>Responsibilities:</h4>
<strong>Event & Partner Marketing Programs</strong>
<ul>
<li>Organize and manage 10–12 event and partner marketing activities each quarter across designated regions.</li>
<li>Develop and execute integrated event marketing campaigns that support immediate pipeline targets as well as long-term business objectives.</li>
<li>Coordinate a variety of engagement formats, including executive roundtables, leadership dinners, webinars, roadshows, partner-driven workshops, and events.</li>
</ul>
<strong>Cross-Functional & Partner Collaboration</strong>
<ul>
<li>Work collaboratively with Sales, Partnerships, SDR teams, and Business Units to align marketing activities with commercial goals.</li>
<li>Execute joint marketing campaigns with key technology partners such as AWS, Microsoft, ISVs, and other strategic alliance partners.</li>
<li>Liaise with agencies, vendors, venues, and external stakeholders to ensure successful event and campaign execution.</li>
</ul>
<strong>Demand Generation & Lead Management</strong>
<ul>
<li>Support Sales and SDR teams with target account selection, invitation and attendee management, event participation tracking, and post-event engagement activities.</li>
<li>Ensure proper lead capture, qualification, and timely transfer to Sales teams.</li>
<li>Contribute to pipeline acceleration and opportunity nurturing through targeted event initiatives.</li>
</ul>
<strong>Campaign Performance & ROI Analysis</strong>
<ul>
<li>Measure and report on marketing performance indicators, including revenue influenced and closed, pipeline contribution, SQL generation, registration-to-attendance conversion, and lead-to-SQL conversion metrics.</li>
<li>Maintain accurate CRM records, dashboards, reports, and campaign trackers.</li>
<li>Evaluate campaign performance and identify optimization opportunities to improve marketing effectiveness.</li>
</ul>
<strong>Optimization & Best Practices</strong>
<ul>
<li>Analyze underperforming initiatives and recommend enhancements in messaging, audience segmentation, event structure, and campaign execution.</li>
<li>Use performance data and business insights to improve marketing investments and outcomes.</li>
<li>Support the development and refinement of field and partner marketing processes, templates, and best practices.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>3–6 years of experience in B2B event marketing, partner marketing, or event execution roles.</li>
<li>Experience supporting partner-led campaigns in a technology or enterprise environment.</li>
<li>Strong execution, coordination, and stakeholder management skills.</li>
<li>Comfortable working with metrics, ROI tracking, and performance data.</li>
<li>Experience with CRM and marketing tools such as Salesforce, HubSpot, or Cvent is a plus.</li>
<li>Willingness and ease of visa to travel across UAE, KSA, Bahrain, Kuwait, and Jordan as required.</li>
<li>Proactive self-starter with the ability to adapt in a fast-changing environment.</li>
<li>Clear and confident verbal and written communication skills, with the ability to engage senior stakeholders.</li>
<li>Highly organized, detail-oriented, and strong in project execution and follow-through.</li>
<li>Able to prioritize effectively and manage multiple initiatives and deadlines.</li>
</ul></p><p></p>
<h2>RECRUITMENT NOTICE</h2>
<h3>INTERNAL & EXTERNAL</h3>
<p >The French section of Médecins Sans Frontières is recruiting for its project in <strong>Amman</strong></p>
<h1> Licensed Network Psychologist 50% contract</h1>
<h3>CONTEXT</h3>
<p >Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <strong>For more information, visit our Arabic website</strong>, <a href="http://www.msf-me.org/">www.msf-me.org</a><u>.</u></p>
<p >Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after discharge.</p>
<p >Médecins Sans Frontières Reconstructive Surgery program in Amman is seeking a <strong>(1) Licensed Network Psychologist for a Part-Time (50%) contract.</strong></p>
<p><strong>Dimension of post</strong></p>
<ul>
<li>Reconstructive Surgery Hospital with an average of 520 admissions per year, approximately 1,000 surgeries annually, 50 surgical beds and 69 rehabilitation beds, 2 OTs for Orthopedic, Maxillo-facial and plastic surgeries; OPD with an average of 550 consultations/month.</li>
<li>Physiotherapy; mental health and psychosocial department and a micro laboratory within the hospital</li>
</ul>
<p >SCOPE OF RESPONSIBILITIES</p>
<ul>
<li>Assessing and identifying the patients’ needs prior to their admission at RSH in Jordan, with the objective of reducing risk factors and ensuring better stability before the start of treatment. Provide follow-up care for patients identified by the RSH MHPSS team after their admission to RSH in Jordan, addressing their short and medium-term psychological needs between treatment stages to enhance their overall mental well-being.</li>
</ul>
<h3><span >ACCOUNTABILITIES</span></h3>
<p>•Provide structured psychological support before admission and after discharge to ensure seamless continuity of care between RSH and patients’ home countries and improve the health outcomes.</p>
<p>•Collect data about the patient’s mental health status prior to the admission and after discharge, allowing a better assessment of the program’s outcomes.</p>
<p>•Reduce the psychological risks and enhance the patient’s stability prior to the admissions at the RSH.</p>
<p>•Implement evidence-based psychological interventions according to MSF guidelines and protocols, ethical standards, and organizational SOPs.</p>
<p>•Provide prioritized patients with psychological care in home countries regarding the psychological sessions, optimizing their adherence to their medication and provide regular follow-up with the patients.</p>
<p>•Act as a key coordination point between RSH MHPSS teams, MLOs, and external partners to support effective case management, referrals, and treatment adherence.</p>
<p><strong>Clinical Care and Patient Support</strong></p>
<p>•Conduct and contribute to the psychological assessment and support of patients across the continuum of care, including pre-admission, admission, and post-discharge phases.</p>
<p>•Identify psychological risks and needs that may impact patients’ access to care, treatment adherence, or overall well-being.</p>
<p>•Provide appropriate psychological interventions and support, in line with MSF protocols, organizational mental health and psychosocial support (MHPSS) frameworks and ethical standards.</p>
<p>•Support patients and, where relevant, caretakers to enhance psychological stability, coping capacities, and readiness for treatment.</p>
<p>•Ensure continuity and quality of psychological care through effective case management and follow-up, including remote support when appropriate.</p>
<p> <strong>Continuity of Care and Referrals</strong></p>
<p>•Contribute to discharge planning and post-discharge follow-up to ensure continuity of psychological care in patients’ home countries.</p>
<p>•In collaboration with the mental health team in the RSH, coordinate referrals to internal or external mental health services as needed, in collaboration with relevant stakeholders.</p>
<p>•In coordination with the mental health team in RSH, ensure timely handover and information sharing with mental health teams and/or partners during transitions of care, including re-admissions...</p>
<p><strong>Coordination and Collaboration</strong></p>
<p>•Work in close collaboration with multidisciplinary teams to integrate psychological perspectives into patient care planning.</p>
<p>•Maintain effective working relationships with mental health focal points, medical teams, and external partners in patients’ home countries.</p>
<p>•Participate actively in multidisciplinary meetings, contributing professional input to support shared decision-making.</p>
<p><strong>Capacity Building and Technical Support</strong></p>
<p>•Contribute to the development, adaptation, and implementation of tools, protocols, and processes related to psychological assessment, follow-up, and remote care.</p>
<p>•Support capacity-strengthening initiatives for internal teams and external partners, in line with identified needs and organizational priorities.</p>
<p><strong>Documentation, Monitoring, and Reporting</strong></p>
<p>•Ensure accurate, timely, and confidential clinical documentation in accordance with MSF policies.</p>
<p>•Contributes to the collection, analysis, and reporting of qualitative and quantitative data for monitoring, evaluation, and learning purposes.</p>
<p>•Prepare regular activity and technical reports as required.</p>
<h3>PROFILE</h3>
<ul>
<li>Required, degree or diploma in Psychology</li>
<li>Required, holding an MOH license to practice as a psychologist</li>
<li>Essential 2 years’ experience minimum practicing as a psychologist</li>
<li>Desirable previous experience with MSF or other NGOs in developing countries</li>
<li>Required, Fluent spoken and written Arabic and English required.</li>
<li>Essential: computer literacy (word, excel, and internet)</li>
<li>Required competencies: Results and Quality Orientation; Teamwork and Cooperation; Behavioral Flexibility; Stress Management</li>
</ul>
<p>Contract:</p>
<ul>
<li>Part-time - 50% Activity Rate; Position based in Amman</li>
<li>Fixed-term national contract, renewable.</li>
</ul>
<p >Interested applicants should submit their application in English containing curriculum vitae no later than <strong>14<sup>th</sup> July 2026</strong> to the <u>Akhtaboot website</u></p>
<h2>Only candidates meeting the requirements will be called through their addresses</h2>
<p >Notice: No monetary transactions, neither demands of favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the hiring of a candidate having benefitted from such acts. All illicit demands of these types may be pursued through the judicial system.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span ><b>Description</b></span></div><div><span >AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.</span></div><div><span ><br></span></div><div><span >We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now, do you want to be a part of it? Then read on!</span></div><div><span ><br></span></div><div><br></div><div><span ><b>Key job responsibilities</b></span></div><div><span >- Maintain and follow strict confidentiality as customer privacy is our most important tenet.</span></div><div><span >- Work with a range of different types of data including, but not limited to: text, speech, audio, image, and video.</span></div><div><span >- Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly.</span></div><div><span >- Demonstrate proficiency in generating high quality human insight data across a range of modalities, inclusive of text, image video and audio.</span></div><div><span >- Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.</span></div><div><span >- Eye for detail and ability to pivot from one category of requirement to another instantaneously.</span></div><div><span >- Demonstrate support on daily operational deliverables for multiple task types assigned to you and the team.</span></div><div><span >- Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.</span></div><div><span >- Responsible for identifying day-to-day process and operational issues in Standard Operating Procedure, tools and suggest changes to unblock operations.</span></div><div><span >- Demonstrate ownership in floor support to clarify internal queries during execution on need basis.</span></div><div><span ><br></span></div><div><span ><b>A day in the life</b></span></div><div><span >We are looking for an AI Data Associate to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data.</span></div><div><span ><br></span></div><div><span >Your ability to concentrate, multi-task and your high attention to detail helps you deliver high-quality work as well as maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers’ lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial.</span></div><div><span ><br></span></div><div><span ><b>Basic Qualifications</b></span></div><div><span >- Associate's degree or above</span></div><div><span >- Good knowledge in both spoken and written English</span></div><div><span >- Language fluency in written and spoken Arabic</span></div><div><span >- Strong business writing skills with ability to create reports, proposals, and professional correspondence</span></div><div><span >- Advanced reading comprehension with ability to analyze complex business documents</span></div><div><span >- Developed analytical thinking and structured problem-solving capabilities</span></div><div><span >- Strong ability to interpret and implement detailed instructions across various projects</span></div><div><span >- Proficient research skills with experience gathering and synthesizing information from multiple sources</span></div><div><span >- Proven attention to detail in managing complex tasks and documents</span></div><div><span ><br></span></div><div><span ><b>Preferred Qualifications</b></span></div><div><span >- Bachelor's degree in a relevant field</span></div><div><span >- 1+ years of project coordination experience</span></div><div><span >- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization</span></div><div><span >- 2+ years of professional work experience with demonstrated task execution ability</span></div><div><span >- Proven capacity to leverage open-source resources effectively for comprehensive research purposes • Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy</span></div><div><span >- Advanced proficiency in Microsoft Office Suite and common business applications. Our inclusive culture empowers Amazonians to deliver the best results for our customers.</span></div><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Associate's degree or above</p><p>Good knowledge in both spoken and written English</p><p>Language fluency in written and spoken Arabic</p><p>Strong business writing skills with ability to create reports, proposals, and professional correspondence</p><p>Adv- Bachelor's degree in a relevant field</p><p>1+ years of project coordination experience</p><p>Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization</p><p>2+ years of professional work experience with</p><p></p></section>
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<tbody>
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<td >
<p><strong>JOB TITLE </strong><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span><span class="ContentControl SCXW3893414 BCX8" ><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span><span class="TextRun SCXW3893414 BCX8" lang="EN-US" ><span class="NormalTextRun SCXW3893414 BCX8" >Health Informatics </span><span class="NormalTextRun SCXW3893414 BCX8" >Officer</span></span><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span></span><span class="EOP Selected SCXW3893414 BCX8" > </span></p>
<p><strong>JOB SUMMARY </strong></p>
<p><strong>We are seeking a Health Informatics Officer</strong> with a background in pharmacy to support the implementation, optimization, and continuous improvement of the Pharmaceutical Information Management System (PIMS). PIMS is a comprehensive digital platform that integrates pharmaceutical logistics, prescribing, dispensing, and reporting to strengthen supply chain management and improve patient care. The Health Informatics Officer will serve as a key link between clinical practice, pharmaceutical operations, and digital health systems by supporting system configuration, data quality, user adoption, training, workflow optimization, and evidence-based implementation. The role contributes to ensuring that PIMS effectively meets programmatic, operational, and clinical needs while supporting interoperability, standardization, and continuous enhancement of digital health services across implementation settings.</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p>MAIN TASKS AND RESPONSABILITIES</p>
<p> </p>
<ul>
<li>Gather, analyze, and document business, functional, and non-functional requirements through workshops, interviews, demonstrations, and stakeholder engagement, translating operational needs into clear system specifications.</li>
<li>Analyze client workflows, business processes, and operational challenges to design PIMS implementations that align with organizational objectives and best practices.</li>
<li>Configure and customize the PIMS platform based on approved requirements, including organizational structures, users, permissions, workflows, formularies, catalogs, reporting parameters, and other system settings.</li>
<li>Validate software configurations through functional testing and user acceptance testing (UAT), ensuring solutions meet client requirements prior to deployment.</li>
<li>Develop implementation documentation, configuration guides, user manuals, process maps, and standard operating procedures to support system deployment and long-term sustainability.</li>
<li>Plan and coordinate software implementation activities, including deployment planning, data migration support, testing, go-live preparation, and post-implementation stabilization.</li>
<li>Deliver user training, demonstrations, workshops, and onboarding sessions to ensure successful adoption of PIMS by client organizations.</li>
<li>Serve as the primary client success focal point throughout the implementation lifecycle, building strong relationships with client stakeholders and ensuring successful system adoption.</li>
<li>Conduct regular follow-up meetings with clients to monitor implementation progress, user satisfaction, system utilization, and achievement of project objectives.</li>
<li>Proactively identify implementation risks, user adoption challenges, and operational issues, coordinating with internal teams to ensure timely resolution.</li>
<li>Monitor key implementation and adoption indicators, preparing periodic status reports, success metrics, and recommendations for continuous improvement.</li>
<li>Work closely with software development, quality assurance, product, and technical support teams to communicate client feedback, clarify requirements, prioritize enhancements, and facilitate issue resolution.</li>
<li>Support troubleshooting activities by investigating reported issues, reproducing software defects, documenting findings, and coordinating with technical teams until resolution.</li>
<li>Promote best practices in digital health, pharmaceutical informatics, and change management to maximize the value delivered to client organizations.</li>
<li>Contribute to the continuous improvement of implementation methodologies, configuration standards, training materials, and client success processes.</li>
<li>Perform other duties as assigned by the supervisor.</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>MINIMUM REQUIREMENTS</strong></p>
<p> </p>
<ul>
<li>Bachelor’s degree in pharmacy.</li>
<li>Experience or Internship in health informatics, client support, or software implementation.</li>
<li>NGO experience is preferred.</li>
<li>Strong communication and interpersonal skills with a client-oriented mindset.</li>
<li>Basic technical knowledge of software systems and troubleshooting practices.</li>
<li>High attention to detail, organizational skills, and ability to multitask in fast-paced environments.</li>
<li>Willingness to travel up to 40% to low-resource settings</li>
<li>Fluent English language.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Additional Information</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Travel Required:</strong> 40 % of Time</p>
</td>
</tr>
<tr>
<td >
<p><strong>Scope (Financial / Non-Financial):</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Key Contacts (Internal and External):</strong></p>
</td>
</tr>
<tr>
<td >
<p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p>
</td>
</tr>
<tr>
<td >
<p><strong>Ethical Conduct at International Medical Corps</strong></p>
<p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our <em>Code of Conduct and Ethics</em> and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our <em>Code of Conduct and Ethics</em>, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p>
<p>International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p>
<p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the <em>Code of Conduct and Ethics, </em>all staff are required to report suspected or actual misconduct or violations of organizational policies. Our <em>Code of Conduct and Ethics</em> and <em>Whistleblower Policy</em> prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Equal Opportunities</strong> </p>
<p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
</td>
</tr>
</tbody>
</table>
<div >
<p><h4>Description</h4>
<p>Lead enterprise data privacy and personal data protection programs by developing privacy frameworks, policies, compliance controls, privacy risk assessments, and regulatory implementation aligned with applicable privacy laws and international standards.</p>
<h4>Key Responsibilities</h4>
<ul>
<li>Develop enterprise data privacy framework.</li>
<li>Create privacy policies and procedures.</li>
<li>Conduct privacy impact assessments (PIA).</li>
<li>Perform data protection impact assessments (DPIA).</li>
<li>Design privacy by design controls.</li>
<li>Define personal data classification standards.</li>
<li>Develop consent management processes.</li>
<li>Establish data subject rights procedures.</li>
<li>Implement data retention and deletion policies.</li>
<li>Support data breach management processes.</li>
<li>Conduct privacy risk assessments.</li>
<li>Map personal data processing activities.</li>
<li>Ensure compliance with applicable privacy regulations.</li>
<li>Deliver awareness sessions and stakeholder workshops.</li>
<li>Support privacy audits and assessments.</li>
</ul>
<h4>Requirements</h4>
<h4>Technical Skills</h4>
<ul>
<li>Personal data protection regulations</li>
<li>Privacy risk assessment</li>
<li>DPIA / PIA</li>
<li>Privacy by design</li>
<li>Data classification</li>
<li>Data masking</li>
<li>Data anonymization</li>
<li>Data encryption fundamentals</li>
<li>Identity & access management concepts</li>
<li>Records management</li>
<li>Information security fundamentals</li>
<li>Privacy compliance tools</li>
</ul>
<h4>Experience</h4>
<ul>
<li>7 to 10 years in data privacy, information security, governance, risk & compliance, or related fields.</li>
<li>Experience implementing enterprise privacy programs.</li>
<li>Experience with regulatory compliance projects.</li>
</ul>
<h4>Preferred Certifications</h4>
<ul>
<li>CIPP/E</li>
<li>CIPP/A</li>
<li>CIPM</li>
<li>CIPT</li>
<li>ISO 27701 Lead Implementer</li>
<li>ISO 27001 Lead Implementer</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p>
<p>Design, develop, and deliver onboarding programs, training sessions, and capability-building initiatives for consumer-facing teams.</p>
<p>Create practical training materials, facilitator guides, toolkits, and coaching resources aligned with business priorities and identified performance gaps.</p>
<p>Conduct field visits to assess team capabilities, identify development needs, and provide on-ground coaching and support.</p>
<p>Coach frontline employees, supervisors, and team leaders on communication skills, selling techniques, customer engagement, and service excellence.</p>
<p>Support the implementation of standard operating procedures (SOPs), execution standards, and best practices through effective learning interventions.</p>
<p>Partner with business stakeholders to understand capability requirements and translate business needs into impactful learning solutions.</p>
<p>Facilitate workshops, coaching sessions, and learning activities that improve employee knowledge, skills, and performance.</p>
<p>Monitor learning effectiveness through feedback, assessments, field observations, and performance insights to measure knowledge retention and behavior change.</p>
<p>Identify opportunities to enhance learning programs and continuously improve training approaches based on business needs.</p>
<p>Collaborate with cross-functional teams to support organizational capability development and key business initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p>
<p>Bachelor s degree in Business Administration, Marketing, Human Resources, Education, Psychology, Communications, or a related field.</p>
<p>4 6 years of experience in Learning & Development, capability development, sales training, field coaching, customer experience, retail operations, or a related discipline.</p>
<p>Proven experience in designing and delivering training programs, onboarding journeys, and coaching initiatives for frontline or consumer-facing teams.</p>
<p>Experience conducting needs assessments, identifying performance gaps, and developing targeted learning solutions.</p>
<p>Strong facilitation, communication, presentation, and stakeholder management skills.</p>
<p>Ability to develop engaging and practical learning materials that support business execution.</p>
<p>Comfortable working in the field and engaging directly with employees and leaders.</p>
<p>Experience in FMCG, retail, telecom, hospitality, banking, or other service-led industries is preferred.</p>
<p>Required Skills Communication</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description Key Responsibilities On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks. Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue whether an infrastructure fault or a user request is properly logged, categorized, prioritized, and tracked from initiation to resolution. User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity. Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system. Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards. Technical Skills Infrastructure & Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing. Ticketing & SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance. Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses. AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Education: Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field. ITIL Foundation certification (or higher) is highly preferred / required. Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial. Experience: 2 - 4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><p></p></section>
<p><h4>Description</h4>
<p>Lead enterprise data privacy and personal data protection programs by developing privacy frameworks, policies, compliance controls, privacy risk assessments, and regulatory implementation aligned with applicable privacy laws and international standards.</p>
<h4>Key Responsibilities</h4>
<ul>
<li>Develop enterprise data privacy framework.</li>
<li>Create privacy policies and procedures.</li>
<li>Conduct privacy impact assessments (PIA).</li>
<li>Perform data protection impact assessments (DPIA).</li>
<li>Design privacy by design controls.</li>
<li>Define personal data classification standards.</li>
<li>Develop consent management processes.</li>
<li>Establish data subject rights procedures.</li>
<li>Implement data retention and deletion policies.</li>
<li>Support data breach management processes.</li>
<li>Conduct privacy risk assessments.</li>
<li>Map personal data processing activities.</li>
<li>Ensure compliance with applicable privacy regulations.</li>
<li>Deliver awareness sessions and stakeholder workshops.</li>
<li>Support privacy audits and assessments.</li>
</ul>
<h4>Requirements</h4>
<h4>Technical Skills</h4>
<ul>
<li>Personal data protection regulations</li>
<li>Privacy risk assessment</li>
<li>DPIA / PIA</li>
<li>Privacy by design</li>
<li>Data classification</li>
<li>Data masking</li>
<li>Data anonymization</li>
<li>Data encryption fundamentals</li>
<li>Identity & access management concepts</li>
<li>Records management</li>
<li>Information security fundamentals</li>
<li>Privacy compliance tools</li>
</ul>
<h4>Experience</h4>
<ul>
<li>7 to 10 years in data privacy, information security, governance, risk & compliance, or related fields.</li>
<li>Experience implementing enterprise privacy programs.</li>
<li>Experience with regulatory compliance projects.</li>
</ul>
<h4>Preferred Certifications</h4>
<ul>
<li>CIPP/E</li>
<li>CIPP/A</li>
<li>CIPM</li>
<li>CIPT</li>
<li>ISO 27701 Lead Implementer</li>
<li>ISO 27001 Lead Implementer</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>As a community support specialist at Tamatem, you will serve as a liaison between our company and our users by providing problem-solving solutions to end users, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.</p>
<p>You will:</p>
<ul>
<li>Manage and solve large amounts of tickets and comments and respond to users in a timely manner.</li>
<li>Resolve product or service problems by clarifying users’ complaints.</li>
<li>Build sustainable relationships and trust with users through open and interactive communication.</li>
<li>Determine the cause of the problem and select and explain the best solution to solve the problem; expedite correction or adjustment and follow up to ensure resolution.</li>
<li>Provide prospective users with logical advice on our games that can best meet their needs by using the right methods/tools.</li>
<li>Maintain up-to-date user database through internal and external communications.</li>
<li>Prepare product or service reports by collecting and analyzing user information and contribute to team effort by accomplishing related results as needed.</li>
<li>Document and manage all users' inquiries and refer to the product department and/or management by collecting customer information and analyzing customer needs.</li>
<li>Monitor in-game chat.</li>
<li>Follow communication procedures, guidelines, and policies.</li>
<li>Perform other duties, as assigned.</li>
</ul>
<h4>Skills and experience you will bring to us:</h4>
<ul>
<li>Time management</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to adapt/respond to different types of characters</li>
<li>Patient</li>
<li>Teamwork</li>
<li>Ability to multitask</li>
<li>Ability to work under pressure</li>
<li>Strong problem-solving skills</li>
<li>Strong work ethic, team-oriented attitude, flexibility, and aptitude to thrive in a fast-paced environment</li>
<li>Excellent written and verbal communication in English and Arabic</li>
<li>Good Arabic language skills (written)</li>
<li>Customer service</li>
<li>Product knowledge</li>
<li>CRM systems and practices</li>
<li>Good understanding of social media</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Minimum of bachelor’s degree in business administration, management, public relations, or a related field.</li>
<li>1-2 years of experience, preferably in mobile gaming companies.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>As a community support specialist at Tamatem, you will serve as a liaison between our company and our users by providing problem-solving solutions to end users, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.</p>
<p>You will:</p>
<ul>
<li>Manage and solve large amounts of tickets and comments and respond to users in a timely manner.</li>
<li>Resolve product or service problems by clarifying users’ complaints.</li>
<li>Build sustainable relationships and trust with users through open and interactive communication.</li>
<li>Determine the cause of the problem and select and explain the best solution to solve the problem; expedite correction or adjustment and follow up to ensure resolution.</li>
<li>Provide prospective users with logical advice on our games that can best meet their needs by using the right methods/tools.</li>
<li>Maintain up-to-date user database through internal and external communications.</li>
<li>Prepare product or service reports by collecting and analyzing user information and contribute to team effort by accomplishing related results as needed.</li>
<li>Document and manage all users' inquiries and refer to the product department and/or management by collecting customer information and analyzing customer needs.</li>
<li>Monitor in-game chat.</li>
<li>Follow communication procedures, guidelines, and policies.</li>
<li>Perform other duties, as assigned.</li>
</ul>
<h4>Skills and experience you will bring to us:</h4>
<ul>
<li>Time management</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to adapt/respond to different types of characters</li>
<li>Patient</li>
<li>Teamwork</li>
<li>Ability to multitask</li>
<li>Ability to work under pressure</li>
<li>Strong problem-solving skills</li>
<li>Strong work ethic, team-oriented attitude, flexibility, and aptitude to thrive in a fast-paced environment</li>
<li>Excellent written and verbal communication in English and Arabic</li>
<li>Good Arabic language skills (written)</li>
<li>Customer service</li>
<li>Product knowledge</li>
<li>CRM systems and practices</li>
<li>Good understanding of social media</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Minimum of bachelor’s degree in business administration, management, public relations, or a related field.</li>
<li>1-2 years of experience, preferably in mobile gaming companies.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p>
<p>We are looking for a performance marketing account executive to join our growing and award-winning team to work on some of the region's most exciting brands.</p>
<h4>Requirements</h4>
<h4>Job responsibilities:</h4>
<ul>
<li>Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.</li>
<li>Oversee growth in performance. Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.</li>
<li>Solid knowledge of Google ads campaign types.</li>
<li>Continuous analysis of performance and reporting on digital campaigns.</li>
<li>Efficient management of budgets across all engines and campaigns.</li>
<li>Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.</li>
<li>Report on key performance indicators and lead generation initiatives, calculate cost per lead, project spend, adjust to demand and seasonality.</li>
</ul>
<h4>Skills required:</h4>
<ul>
<li>Minimum 2 years of relevant experience</li>
<li>Marketing and advertising background is a big plus</li>
<li>Experience in Google AdWords, Google AdWords Editor, Google Analytics.</li>
<li>Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.</li>
<li>Vast experience in the Google Content Network and with overall display advertising.</li>
<li>Knowledge and experience in retargeting/remarketing.</li>
</ul>
<h4>Benefits</h4>
<p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>
<p><h4>Description</h4>
<p>Lead the design and implementation of enterprise data management frameworks, governance models, policies, standards, and operating procedures. The consultant will work closely with business and IT stakeholders to improve data quality, establish data ownership, ensure regulatory compliance, and maximize the business value of organizational data assets.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead enterprise data management and data governance initiatives.</li>
<li>Develop data governance frameworks, policies, standards, and procedures.</li>
<li>Define data ownership, stewardship, and accountability models.</li>
<li>Establish data quality frameworks, KPIs, and monitoring processes.</li>
<li>Design metadata management and business glossary structures.</li>
<li>Develop master data management (MDM) strategies.</li>
<li>Support data catalog implementation and governance.</li>
<li>Define data lifecycle management processes.</li>
<li>Develop data classification and data retention policies.</li>
<li>Assess current-state data maturity and recommend improvements.</li>
<li>Conduct data governance workshops with business stakeholders.</li>
<li>Support implementation of governance tools and platforms.</li>
<li>Ensure compliance with local and international regulations.</li>
<li>Prepare executive reports, dashboards, and governance metrics.</li>
<li>Mentor data management specialists.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Enterprise data governance</li>
<li>Data quality management</li>
<li>Metadata management</li>
<li>Master data management (MDM)</li>
<li>Data catalog solutions</li>
<li>Data lineage</li>
<li>Data architecture concepts</li>
<li>Data lifecycle management</li>
<li>Data modeling fundamentals</li>
<li>SQL knowledge</li>
<li>BI concepts</li>
<li>Data governance platforms (Collibra, Informatica, Microsoft Purview, IBM IGC or equivalent)</li>
</ul>
<h4>Experience</h4>
<ul>
<li>7 to 10 years in data management or data governance.</li>
<li>Minimum 3 years leading enterprise data governance initiatives.</li>
<li>Experience delivering consulting engagements.</li>
</ul>
<h4>Preferred certifications</h4>
<ul>
<li>DCAM</li>
<li>CDMP</li>
<li>DAMA</li>
<li>Collibra certification</li>
<li>Microsoft Purview certification</li>
<li>Informatica certification</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>About Orient Express<br>
Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express sailing yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine-dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express.</p>
<h4>Job description</h4>
<ul>
<li>Provide professional and personalized wine recommendations, pairing suggestions, and beverage guidance to guests.</li>
<li>Perform wine service according to fine-dining and five-star hotel standards, including correct presentation, opening, and pouring techniques.</li>
<li>Support the management, organization, and maintenance of the wine cellar, ensuring proper storage conditions and stock rotation.</li>
<li>Assist in monitoring wine inventory levels, reporting shortages, breakages, and quality issues.</li>
<li>Contribute to the development, updating, and presentation of the wine list in line with the restaurant’s concept and positioning.</li>
<li>Collaborate closely with the kitchen brigade to ensure harmonious food and wine pairings.</li>
<li>Support the training of service staff on wine knowledge, service techniques, and beverage upselling.</li>
<li>Ensure compliance with hygiene, safety, and food & beverage service standards.</li>
<li>Assist in controlling beverage costs, minimizing waste, and supporting revenue optimization through informed sales.</li>
<li>Manage guest preferences, special requests, and VIP experiences with discretion and professionalism.</li>
<li>Participate in wine tastings, supplier meetings, and product evaluations as required.</li>
<li>Uphold the hotel’s brand values, grooming standards, and luxury service culture at all times.</li>
</ul>
<h4>Additional information</h4>
<p>A competitive salary package<br>
ALL - Heartist® Program: Employee benefit card offering discounted rates at all Accor locations and partner venues worldwide.<br>
Learning & development: Opportunity to develop your talent and grow within your property and across the world!</p></p><p></p>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p>
<h4>The job in a nutshell</h4>
<p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p>
<h4>What will you do?</h4>
<p><strong>Employee lifecycle</strong></p>
<ul>
<li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li>
<li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li>
<li>Administer employee status changes, handling promotions, transfers, and related documentation.</li>
<li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li>
<li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li>
</ul>
<p><strong>Payroll & HRIS management</strong></p>
<ul>
<li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li>
<li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li>
<li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li>
<li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li>
</ul>
<p><strong>Compliance & legal adherence</strong></p>
<ul>
<li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li>
<li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li>
<li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li>
<li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li>
<li>Maintain meticulous records for all compliance-related activities.</li>
</ul>
<p><strong>Policy development & process improvement</strong></p>
<ul>
<li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li>
<li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li>
<li>Document and standardize all operational processes and workflows.</li>
</ul>
<p><strong>Employee engagement & support</strong></p>
<ul>
<li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li>
<li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li>
<li>Foster a culture of trust and transparency through clear and compassionate communication.</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li>
<li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li>
<li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li>
<li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li>
<li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li>
<li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li>
<li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li>
<li>Excellent communication and stakeholder management skills.</li>
</ul>
<h4>Who will excel?</h4>
<ul>
<li>Strong interpersonal and communication skills.</li>
<li>Detail-oriented with strong organizational abilities.</li>
</ul>
<h4>What we offer you?</h4>
<ul>
<li>We believe you will love working at Foodics!</li>
<li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li>
</ul></p><p></p>
<p> </p>
<p>TERMS OF REFERENCE</p>
<p>Oxfam is a global movement of people who are fighting inequality to end poverty and injustice. Across regions, from the local to the global, we work with people to bring change that lasts.</p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td colspan="2" >
<p><strong>OVERVIEW</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Title and brief description of the requirement</strong></p>
</td>
<td >
<p>Consultancy for Accessibility Assessment, Focus Group Discussions (FGD) with Persons with Disabilities (PWDs) and Trainings</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Delivery location</strong></p>
</td>
<td >
<p>Zarqa Irbid-Amman</p>
</td>
</tr>
<tr>
<td >
<p><strong>Contract start date</strong></p>
</td>
<td >
<p>Mid-September.2026</p>
</td>
</tr>
<tr>
<td >
<p><strong>How to apply</strong></p>
</td>
<td >
<p>Interested candidates are invited to submit:</p>
<p>Technical and Financial Offer</p>
<p><em>See section ‘6. Application Process’ for further details</em></p>
</td>
</tr>
<tr>
<td >
<p><strong>Deadline for submission of offers</strong></p>
</td>
<td >
<p>30.Aug.2026</p>
</td>
</tr>
<tr>
<td >
<p><strong>Specific considerations</strong></p>
</td>
<td >
<p> </p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<h1>1.BACKGROUND AND CONTEXT</h1>
<p>Oxfam has been working in Jordan since 1990, responding to the Syrian refugee crisis and addressing structural inequalities affecting vulnerable populations, including women and girls with disabilities. Oxfam's programming focuses on ensuring equitable access to essential services, promoting gender justice, and advocating for the rights of marginalized groups.</p>
<p>This assignment falls under a project funded by Global Affairs Canada (GAC), implemented by Oxfam in partnership with FOCCEC (Forearm for change). The project aims to support and enhance access to health services for vulnerable females in Jordan by enhancing inclusive health services and improving the quality of reproductive health care for women and girls of different ages, with a particular focus on persons with disabilities (PWDs) accessing these services.</p>
<p>This Terms of Reference seeks to engage a qualified service provider to facilitate participatory sessions with PWD to identify physical and procedural barriers faced when utilizing these facilities.</p>
<p> </p>
<p> </p>
<h1>2.SPECIFICATION OF GOODS OR SERVICES OR WORK REQUIRED</h1>
<p>To conduct a comprehensive accessibility audit of Two designated health centers that will be located in Two locations out of the following three ( Zarqa, Amman, Irbid)Further more facilitate Focus Group Discussions (FGDs) with PWDs to gather qualitative data on their experiences when it comes to reach Health centers ,PWD feedback will be used to utilize upon creating the accessibility Plans, The goal is to produce a prioritized, costed, and regulation-compliant plan to make each health center PWD-friendly.</p>
<p>Furthermore, Oxfam might add one task which is Train Health Workers and Community Leaders on How to deal with PWD with primer focus on SRHR ,the organization is open for those who wish to share training manuals or Topics to be covered based on their Experience.</p>
<p> </p>
<h1>3.METHODOLOGY</h1>
<p>The consultant is expected to:</p>
<ul>
<li>Review Project Main Documents</li>
<li>Review the existing Construction Code and relevant national disability/inclusion policies to ensure compliance.</li>
<li>Organize and conduct at least 6Focus Group Discussions in two governorates with PWDs, in addition to KII, aiming to consult with up to 100 persons from PWD and Health Worker. The participants must represent a diverse range of disabilities, including but not limited to:
<ol>
<li>Physical/Mobility impairments (wheelchair users, crutch users).</li>
<li>Visual impairments.</li>
<li>Hearing impairments.</li>
<li>Intellectual/psychosocial disabilities.</li>
</ol>
</li>
</ul>
<p>FGB will be conducted to highlight and understand the limitations, challenges, and risks PWDs face when accessing health centers (e.g., entrance, waiting areas, consultation rooms, bathrooms, and signage).</p>
<p>Conduct FGDs with Health Workers to identify their Training Gaps and Misconceptions</p>
<ul>
<li>Visit each of the 2-3 health centers provided by the Oxfam to conduct physical inspections.</li>
<li>For each health center, develop a detailed clear accessibility plan (Slandered Requirements, Detailed description, Environmental Risks, Mitigation measure, Building Codes, etc..) that include:</li>
</ul>
<ol>
<li>A list of current barriers.</li>
<li>Recommended Materials with clear Specification (The specific type of material needed (e.g., aluminium ramps, tactile paving, grab bars, beds, Material utilize braille language, Customized leaflet and Brochures..etc)</li>
<li>Each recommended item must be explicitly referenced and linked to the specific clause/number of the national construction code/regulation (e.g., "Item: x - Regulation xxxx</li>
<li>The number of units/tools needed per center.</li>
<li>Items detailed specification with Picture of it, Approximate cost per tool and total cost for the enhancement needed for each center.</li>
<li>A summary table ranking the required modifications across all centers based on urgency, cost, and impact.</li>
</ol>
<ul>
<li>After Procuring item conduct a final visit to ensure the items are utilized in the write way, and have Pics of Before and After</li>
<li> Consultant might be requested to Train up to 100 persons from the Health Worker and the Local Communities on the Disability Etiquette, SRHR for PWD (Training should Take into consideration calculating the percentage of Knowledge gain, the satisfaction of the Trainees and the Changes of attitude participants reached after receiving the Trainings)</li>
</ul>
<p> </p>
<p> </p>
<h2>Planned timeline</h2>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>Activity / Milestone</strong></p>
</td>
<td >
<p><strong>Outputs or Deliverables</strong></p>
</td>
<td >
<p><strong>Estimated days</strong></p>
</td>
<td >
<p><strong>Timeline</strong></p>
</td>
</tr>
<tr>
<td >
<p><em>Kick-off meeting</em></p>
</td>
<td >
<p>Agree on main points of the assignment</p>
</td>
<td >
<p>Half day</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Inception Report</p>
</td>
<td >
<p>Review Project Documents provide inception report that include</p>
<p>Methodology including and not limited to, ways of Mapping and Reaching for Targeted Groups, stakeholder Names if available.</p>
<p>FGD/KII questions, Approach for Accessibility plan,</p>
<p>Manual and pre-post-test for the Training Manual</p>
</td>
<td >
<p>1-3</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Conducting FGDs with PWDs</p>
<p> </p>
</td>
<td >
<p>Mobilize and Conduct FGD, KII in the Targeted Location, prepare detailed Report /Action plan for the Sessions</p>
</td>
<td >
<p>4-11</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Site Visits (Health Centers)</p>
<p> </p>
</td>
<td >
<p>Visit each of the Location as provided by Oxfam to conduct the requested Accessibility Assessment</p>
</td>
<td >
<p>11-14</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Accessibility Plan</p>
</td>
<td >
<p>Full accessibility plan per Center highlights main items to be procured to make the center adequate for PWD Using with clear specification and cost per item, along with being linked to the Construction code as per the national code and approved by Civil defines</p>
</td>
<td >
<p>15-22</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Training-Might be requested from the Consultant</p>
</td>
<td >
<p>Train 100 Health Worker and members of the local community on how to deal with PWD</p>
<p>Deliver final report with attendance sheets, training agenda, pre-post-test, and report on</p>
<p>the satisfaction of the trainee’s knowledge gain</p>
<p>Attitude change in relation to PWD rights for SRHR</p>
<p> </p>
<p>Exact Participant for the Training will be identified by Oxfam</p>
</td>
<td >
<p>10-30</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Incorporation of Feedback & Final Report</p>
<p> </p>
</td>
<td >
<p>Final Report</p>
</td>
<td >
<p>31-40</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Last Visit</p>
</td>
<td >
<p>Upon finalizing the procurement and the Installation of the needed items</p>
</td>
<td >
<p> </p>
</td>
<td >
<p>TBD</p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<h1>4.TIMEFRAME AND PAYMENT SCHEDULE Remuneration is based on submission of final deliverables according to the schedule below.</h1>
<table align="center" border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>No.</strong></p>
</td>
<td >
<p><strong>Deliverables or Documents to be delivered</strong></p>
</td>
<td >
<p><strong>Estimated Dates</strong></p>
</td>
<td >
<p><strong>% Payment</strong></p>
</td>
</tr>
<tr>
<td >
<p>1</p>
</td>
<td >
<p><strong>DELIVERABLE 1</strong></p>
<p>FGD Reports</p>
</td>
<td >
<p> </p>
</td>
<td >
<p>25%</p>
</td>
</tr>
<tr>
<td >
<p>2</p>
</td>
<td >
<p><strong>DELIVERABLE 2</strong></p>
<p>Accessibility Plan</p>
</td>
<td >
<p> </p>
</td>
<td >
<p>25%</p>
</td>
</tr>
<tr>
<td >
<p>3</p>
</td>
<td >
<p><strong>DELIVERABLE 3</strong></p>
<p>Final Report</p>
</td>
<td >
<p> </p>
</td>
<td >
<p>35%</p>
</td>
</tr>
<tr>
<td >
<p>3</p>
</td>
<td >
<p><strong>DELIVERABLE 3</strong></p>
<p>Last Visit</p>
</td>
<td >
<p> </p>
</td>
<td >
<p>15%</p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>TOTAL</strong></p>
</td>
<td >
<p> </p>
</td>
<td >
<p><strong>100%</strong></p>
</td>
</tr>
</tbody>
</table>
<div >
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Key responsibilities of role Developing product strategies for a given geography , collaborating with cross-functional teams to ensure product alignment with business goals Define local Target Product Profile, leading product decisions including market positioning and overall product life cycle management including portfolio shape . Planning trials: define the standard varieties, trial seeds allocation and standard key traits for evaluation of the PLC 6 trials Inputs Seed Production needs of PLC 5 to 6 & 6 to 7 for the territory Consolidates CU or Territory Trial reports (PLC6) to support advancement decision and promotional activities Define and drive New Product Introduction (NPI) strategy and Plans with the Customer Experience campaigns Drive variety naming and activate registration / IP protecting including trials Assess value traits & positioning , proposing pricing Provide strategic inputs to RCL by maintaining an in-depth understanding of the changing market trends,values value chain needs including competitors landscape Update customer needs and preferences, to support analysis of portfolio health, update of TPP and prioritize segments/target/market scope Gives technical support to key producers, leverages technical knowledge to the sales team to prepare sales arguments and after sales support</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Product Strategy Development: Experience in developing product strategies and collaborating with cross-functional teams</li><li>Product Lifecycle Management: Knowledge of defining market positioning and life cycle management</li><li>Data Consolidation and Analysis: Experience in consolidating Trial reports to support advancement decisions and developing promotional activities.</li><li>New Product Introduction Strategy: Ability to define and drive NPI strategy including customer experience campaigns.</li><li>Market Analysis and Pricing: Experience in assessing value traits, market positioning, and proposing pricing strategies based on market trends and competitor analysis.</li><li>Customer Needs Analysis: Ability to update customer needs and preferences, support portfolio health analysis, and update Target Product Profiles.</li><li>Strategic thinking: The ability to think strategically and develop long-term plans for product portfolio development that align with business goals and customer needs.</li><li>Communication skills: Strong communication skills to collaborate with cross-functional teams, including sales, marketing, and engineering, to ensure that product development aligns with customer needs and business objectives.</li><li>Adaptability: The ability to adapt to changing market conditions and customer needs to ensure that the product portfolio remains relevant and competitive.</li><li>Influencing: Strong influencing skills to inspire and motivate teams to achieve product development goals and drive innovation</li></ul><p></p></section>